[
{
"reviewID": 11388338,
"hotelid": 881,
"userName": "Sonics96",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Issaquah, WA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Near the airport",
"frequencyID": 3,
"title": "Great service, comfortable stay.",
"comment": "Great service, comfortable stay."
},
{
"reviewID": 11388378,
"hotelid": 430,
"userName": "Locust",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "IL",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Usually good hotel.",
"frequencyID": 4,
"title": "Good facility",
"comment": "Usually great rooms and service. This time however the room had a odd smell, plaster over dry wall was peeling and area's of missin plaster. Mold on some area of old pink tiles in the shower"
},
{
"reviewID": 11388523,
"hotelid": 1959,
"userName": "TamTam4",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Super location and great staff!",
"frequencyID": 3,
"title": "Booked for my bridal suite",
"comment": "The junior suites are an excellent size. Plenty of room for my bridal party and it was close to my venue. The beds rock and the kitchen is a nice size as the living room. Staff was accommodating and friendly. Great location to shopping. Parking is a ripoff for the price you pay for a room.. Park on street if possible, as we did and its free."
},
{
"reviewID": 11388582,
"hotelid": 1162,
"userName": "OnTheGoInTheKnow",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great customer service.",
"frequencyID": 4,
"title": "It's All Good",
"comment": "I can't say enough good things about this resort. Thanks to the entire staff!"
},
{
"reviewID": 11388601,
"hotelid": 421,
"userName": "Jukebox",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Milton Keynes, UK",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Proximity to Times Square",
"frequencyID": 1,
"title": "Great location and well appointed",
"comment": "We were checked into the hotel very quickly, and soon began exploring the city. The proximity to Times Square, Broadway and Central Park were all excellent. It was also quite exciting having ex President Clinton, Hilary Clinton and Mitt Romney in the hotel during our stay. We would definately stay at this hotel again!"
},
{
"reviewID": 11388701,
"hotelid": 434,
"userName": "dsmini1229",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ridgeway, VA 24148, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very friendly",
"frequencyID": 2,
"title": "dsmini1229",
"comment": "Let me start off saying that I really like Belvoir. The room at Downtown Raleigh, NC was not the standard. The carpet had soild spots and the room need to be dusted.I had two of every thing but bottle water and yes it is the little thing that count."
},
{
"reviewID": 11388741,
"hotelid": 377,
"userName": "myfab50",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sydney NSW, Australia",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel has something that should appeal to all. It's great for couples, families, singles, small groups, large groups",
"frequencyID": 1,
"title": "This hotel has an amazing atmosphere",
"comment": "We stayed at the Belvoir Waikiki in September and were instantly thrilled with what we saw. From Elaine who checked us in with her friendly yet professional manner to the sheer size and buzz of the hotel. All the staff we encountered were always happy and very helpful and made us feel at home. We will definitely be returning to the Belvoir Waikiki on our next vist...and hopefully that won't be too far away as we miss it already!"
},
{
"reviewID": 11388761,
"hotelid": 814,
"userName": "rick1745",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Mobile, AL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "rooms nice but",
"comment": "Breakfast at the Aqua VI resturant was cold, Service was below average. Had unreasonalby long wait for food delivery."
},
{
"reviewID": 11388965,
"hotelid": 1113,
"userName": "kaz1958",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is not an \"A\" rated Belvoir Hotel",
"frequencyID": 4,
"title": "Dissappointed",
"comment": "Upon arrival I had to wait 10 Minute for the front desk staff. (I was the only one there). Room had a stained dirty carpet, but it was vacuumed. There was glass ring stains on the countertops, bathroom counter was stained. Bed sheets were down halfway on the sides of the mattress. It took 3 tries to get someone from the front desk on the phone. There was a $10.00 fee to use the internet. Cup of yogurt and a muffin for breakfast cost me $15.00. Disappointed"
},
{
"reviewID": 11388978,
"hotelid": 992,
"userName": "Wharton101",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "This hotel is in a great location",
"comment": "This hotel is conveniently located on the Penn campus; close to restaurants and the school locations I was interested in."
},
{
"reviewID": 11389283,
"hotelid": 94,
"userName": "Keith77",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful rooms",
"frequencyID": 1,
"title": "Rooms are amazing",
"comment": "Staff was great, Room was a pleasure to come back to every night. Staff was help full. Hotel was always clean."
},
{
"reviewID": 11389441,
"hotelid": 468,
"userName": "kdkdkd",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Temperature",
"comment": "The service was wonderful. The temperature throughout the hotel was freezing. More than one person in our group came back sick."
},
{
"reviewID": 11389679,
"hotelid": 606,
"userName": "Hle42",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Eliot, ME, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "good facility, marginal rooms",
"comment": "While the location of this facility made it a good choice, and the friendliness of the staff was commendable, the rooms were cramped and musty smelling. We were given basement rooms and the bathrooms had no fans, which, I am sure, accounts for the damp, musty atmosphere in our rooms. Not up to Belvoir caliber!"
},
{
"reviewID": 11389722,
"hotelid": 1726,
"userName": "Chuck56",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Greenville, SC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Belvoir really wants your business and does a lot to make you feel comfortable.",
"frequencyID": 3,
"title": "This hotel has great service.",
"comment": "Friendly, courteous, helpful staff. They bent over backwards to make us feel welcome. It seemed like there wasn't anything that they wouldn't do to make our stay more enjoyable!"
},
{
"reviewID": 11389938,
"hotelid": 353,
"userName": "massemail",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Houston, TX",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Most everyone was very friendly",
"frequencyID": 2,
"title": "Very nice",
"comment": "The room was very updated and modern; comfy. The lights went out in the bathroom early one morning, and they were repaired within 20 minutes of calling. Housekeeping neglected to leave towels one morning and when we asked one of the cleaning ladies in the hall for two towels, she was rude and basically accused us of stealing the towels out of the room. One of the cleaning people also left a snickers wrapper and crumbs on the night stand, and it wasn't our snickers bar."
},
{
"reviewID": 11390223,
"hotelid": 743,
"userName": "jhay32",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kansas City, MO, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Food at your restaurant and bar",
"frequencyID": 3,
"title": "Belvoir DFW",
"comment": "Everything that was asked for was provided for the conference. Had problems with my TV and it was taken care of within minutes of arrival. Great hotel."
},
{
"reviewID": 11390278,
"hotelid": 1995,
"userName": "TCHiggins",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is old and needs renovation.",
"frequencyID": 4,
"title": "This Hotel needs work",
"comment": "I stayed on the 10 th for three different stays and 2 different rooms. Both rooms smelled old and like a locker room after the first day of each stay. The linens were clean but the room clean up was bad. One day they left all the breakfast stuff that I had clearly finished...empty yogurt container, empty cereal bowl, banana peel, and emplty coffee. Also, once I used the cleaning bag once it was never replaced. The gym had machines that didn't work and TV's on the machines that didn't work."
},
{
"reviewID": 11390344,
"hotelid": 33,
"userName": "Scott101",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "loud and cold",
"comment": "I had to move to another room due to the noise of people talking in the next room. I do not recommend a room with an adjoining door. Also the heat did not come on all night, very cold."
},
{
"reviewID": 11390359,
"hotelid": 1751,
"userName": "Fiona12",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice stay",
"comment": "I was in town for a conference. The hotel is in a great location. The staff is friendly and the room was clean."
},
{
"reviewID": 11390368,
"hotelid": 353,
"userName": "LD05891",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tupelo, MS, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a beautiful hotel",
"frequencyID": "",
"title": "The elevator system is great",
"comment": "The room was great. The only thing that I didn't like was checking in. I requested a certain type of room when I made my reservations. W hen I checked in my request had not been taken care of. They finally got it fixed but I shouldn't of had that issue. They also held a certain amount on your card which was not told to me in advance."
},
{
"reviewID": 11390371,
"hotelid": 48,
"userName": 11111,
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Hotel needs to be updated,",
"frequencyID": 3,
"title": "service manager",
"comment": "If you are to walk around the Hotel and take note, 1. wall peeling in many areas, 2. lots of water damage to ceiling and walls, 3. Windows are very dirty. And one big thing is the sheets do not fit the beds as you sleep the sheets bunch up under you? Very uncomfortable, this was the case with several of other people I had spoken to in my meeting. I hope this helps"
},
{
"reviewID": 11390402,
"hotelid": 83,
"userName": "babe60",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the staff was very friendly room was clean",
"frequencyID": 4,
"title": "Our Great Experience",
"comment": "My Husband and I had a great experience. The staff was very helpful. We plan to be back in November.We are sure that we will have the same treatment."
},
{
"reviewID": 11390430,
"hotelid": 1995,
"userName": "ACWalker70",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cleveland, OH, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Shower's Disappointing",
"comment": "Most of the room was great. However, for me one of the most important things is being able to take a nice shower after a day on the road. The shower heads were unsatisfactory and not up to the level of the rest of the hotel and room. There was also some issues in the Dog & Pony on Sunday night. A number of people came down to get dinner/drinks and watch football. There was only one member on staff and he was clearly overwhelmed. I also ordered the Skirt Steak Chimichurri off of the menu. I have been a chef and know cuts of meat and what I received was not skirt steak. The meal was disappointing from that aspect."
},
{
"reviewID": 11390477,
"hotelid": 341,
"userName": "fitclawj",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "la",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "vehicles are safe when left overnight",
"frequencyID": 2,
"title": "Just a great place to stay!",
"comment": "Breakfeast in Great, rooms are well kept, clean, vehicles are safe when left overnight"
},
{
"reviewID": 11390497,
"hotelid": 196,
"userName": "nofx911",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Milwaukee, WI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "Stayed here for night after a meeting. Great hotel and friendly staff!"
},
{
"reviewID": 11390514,
"hotelid": 1124,
"userName": "sue0528",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chapel Hill, NC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff was very pleasant and helpful!",
"frequencyID": 2,
"title": "Very Pleased",
"comment": "The first night of my stay there were some problems. Management responded quickly and provided me with another room. Staff and facilities were great!"
},
{
"reviewID": 11390516,
"hotelid": 1144,
"userName": "Atlantavisitor",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Alabama",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice location during day; not as safe after dark",
"frequencyID": 2,
"title": "Conference Visit with Spouse",
"comment": "Wife was staying here for a conference. I tagged alone to get some writing done. Stayed in room on Club Level. Room was average. Club lounge was staffed by some very attentive employees (the highlight of the stay) but did not have the level of amenities I expected. Also, It seemed that many people not staying at club level were accessing the lounge and carting away food. The hotel is a very good mid-level choice. The only caveat is that at night the location is quite unsafe. But, during the day, it is in an area near very fine restaurants and attractions, e.g., the Atlanta Aquarium."
},
{
"reviewID": 11390589,
"hotelid": 1469,
"userName": "Lucy59",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Kailua-Kona, HI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Wonderful staff, wonderful views.",
"frequencyID": 2,
"title": "Hotel made our vacation!!",
"comment": "The staff, the scenery, the whole experience was above expectations."
},
{
"reviewID": 11390626,
"hotelid": 855,
"userName": "suysd1144",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Bloomfield Hills, MI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is very professional",
"frequencyID": 4,
"title": "Hotel has great staff",
"comment": "This hotel is in need of updating. However, the staff far exceeded expectations in every department. This made the difference."
},
{
"reviewID": 11390716,
"hotelid": 40,
"userName": "2012chicago",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mesa, AZ, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location, nice facility",
"frequencyID": 1,
"title": "My Review",
"comment": "The only comment I would make is regarding parking. I find it difficult to look and see an empty parking lot around the hotel that costs $12.00 per day to park in and parking a block away for free in another parking garage. Seems not quite right in my opinion."
},
{
"reviewID": 11390831,
"hotelid": 392,
"userName": "Restless",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sioux Falls, SD, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Top sheets",
"comment": "The top sheets were so noisy!! ( to much starch). Roommate and i were afraid to move in our beds, afraid we would wake each other up."
},
{
"reviewID": 11390997,
"hotelid": 1725,
"userName": "leandro13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "excelente",
"comment": "this hotel is verry good location, the personal is excenten and all is good"
},
{
"reviewID": 11391252,
"hotelid": 914,
"userName": "Bill9720",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "North Carolina, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "bill9720",
"comment": "Location on Sand Key is great. Pool a little small but this time of year plenty of room and the beach was great. Staff could not have been more accommodating and friendly. Almost everyone of them actually had conversations with us when approached and not simply answered questions. Food at Rusty's outstanding as was service"
},
{
"reviewID": 11391269,
"hotelid": 1995,
"userName": "PF2012",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "PA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "September 2012 Stay",
"comment": "I stayed at this hotel for 2 nights and i would highly recommend it to anyone. The staff were great and friendly and very helpful. The rooms, including conference rooms were great. The food was also good. This hotel was also in a very good location right off the PA turnpike and near local shopping. It was very easy to get to."
},
{
"reviewID": 11391480,
"hotelid": 1124,
"userName": "Legs",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chapel Hill, NC",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfort",
"frequencyID": 4,
"title": "Ms. KH",
"comment": "The Belvoir Hotel is an awesome place to stay. I would recommend this hotel to any of my family * friends."
},
{
"reviewID": 11391821,
"hotelid": 96,
"userName": "Grant47",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and well maintained exercise room",
"frequencyID": 3,
"title": "Pleasant Surprise",
"comment": "Friendly staff and excellent location provided us with a most pleasant surprise during our business trip to downtown Dallas."
},
{
"reviewID": 11392130,
"hotelid": 1236,
"userName": "ProjectDirector2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ohio",
"arrivalMonth": "9/3012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "conference",
"comment": "The hotel was very convenient for my needs."
},
{
"reviewID": 11392199,
"hotelid": 430,
"userName": "shalala2002",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Cleaning needs to be improved",
"comment": "I stayed at this hotel for a trade show/conference."
},
{
"reviewID": 11393222,
"hotelid": 460,
"userName": "Loni123",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Disappointed in Customer Service",
"comment": "Hotel was nice, I did have a problem with the front desk. My luggage was lost by the airline. When the airline called me @ 11:30 PM and told me it was on the way, I called the front desk and asked them the PLEASE call my room when the luggage arrived. Of course they did not do that and I had a very restless night worrying about my luggage, all the time it was downstairs....not good customer service at all"
},
{
"reviewID": 11393668,
"hotelid": 434,
"userName": "COB42",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "9/2011",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "What happened to \"you belong?",
"comment": "Over the past 10 years, I've really enjoyed staying at this property. However, because the turnover is excessive, it is rare to see a familiar face at check-in or during my stay. Therefore, if there are issues that need attention, you are generally not treated as a loyal patron unless a certain customer service/front desk manager is on duty. For the most part, the newly hired front desk staff are friendly and courteous; however, if customer service/front desk managers are rude and uncompromising, the front desk staff will think it's okay to treat patrons that way. I realize that customers are not always right, but loyalty should always be considered."
},
{
"reviewID": 11393758,
"hotelid": 606,
"userName": "SuzyQ32732",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Orlando, FL",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Customer service",
"frequencyID": 4,
"title": "Employees are the Key",
"comment": "With the exception of one employee, all your employees are exception and very customer oriented. Your staff, especially those who drive the shuttle, have been very kind to me and have gone out of their way to excel in customer service."
},
{
"reviewID": 11393794,
"hotelid": 48,
"userName": "stiksnbricks",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "They charge you for parking but do not tell you beforehand!",
"frequencyID": 2,
"title": "Do not stay at this Belvoir",
"comment": "This hotel charges you for parking but does not disclose the same behforehand. In addition, the hotel is VERY tired and clearly in need of \"refreshment."
},
{
"reviewID": 11394307,
"hotelid": 196,
"userName": "BEARS54",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Services was great, location great. Cost was good",
"frequencyID": 3,
"title": "FAN",
"comment": "Come to town every year for Bear's game, but never stayed here before. Now that we Have will make this our hotel of choice. Location is great, service also great"
},
{
"reviewID": 11394411,
"hotelid": 1469,
"userName": "Ku6883",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Awesome Resort",
"comment": "Stayed at this resort for 2 nights.. It's a beautiful resort.. the staff is friendly.. the amenities are nice.. overall its a beautiful resort to spend time with family & friends :)"
},
{
"reviewID": 11394557,
"hotelid": 1726,
"userName": "giantoad",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fleetwood, PA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly people, great facilities, reasonable cost.",
"frequencyID": 2,
"title": "Good service. Nice hotel.",
"comment": "This was my second stay at the hotel. It's nicely appointed, clean, and the service was great!"
},
{
"reviewID": 11394623,
"hotelid": 460,
"userName": "havebusinesswilltravel",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Utah/Cali/Wa",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The service is terrible. If you like BPG properties dont stay here, it will sour you to the entire brand.",
"frequencyID": 4,
"title": "Nice hotel, Nice location, Terrible service.",
"comment": "Shame on me but I thought we would give the Seattle Belvoir another try. It seems like every time we stay here its something. I generally have a good stay at Belvoirs, and I am a platinum Grandbourne member so obviously I stay at Grandbourne quite a bit. All that being said I will NEVER stay at this hotel again unless God forbid its the only option, then I will dread every moment leading to the stay. I booked a room at this hotel for 4 nights. At check in I was thanked for my platinum status but not offered a welcome gift, (points, etc.) and I was told we were in a room with a double bed. I was traveling with my wife, kids stayed home, so I asked for a king bed. The staff looked at the computer and said \"I am sorry sir, but our king rooms are totally sold out for the entire length of your stay I found this hard to believe so I asked, are you sure? \"Yes sir, totally booked so I pulled up my BPG mobile app and checked, there are all kinds of king rooms available. I show the gentleman what about all these king rooms, I can get online and book one right now that is available. Now I am pretty calm, but I was pretty irritated that I had been lied to. The desk person says \"let me check\" goes back behind the check in wall and comes back and says \"we can put you in a king room Honestly? After all that? Most hotels make me feel like staying exclusively at Grandbourne properties is a good idea and take care of us; The Belvoir downtown Seattle always, Always makes me regret it. Do yourself a favor and book a different BPG property."
},
{
"reviewID": 11395073,
"hotelid": 3205,
"userName": "OkieGal",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Oklahoma, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "convenient location to downtown Denver",
"frequencyID": 2,
"title": "First timer =)",
"comment": "First visit to Denver at this hotel, I loved it and would surely return. The room was enormous and cozy. The staff are very helpful and polite, especially with the extra coffee I requested. About the only downside is, I chose the option to go GREEN, opt for the Grandbourne points, but have yet to receive them. The meeting rooms are spread out, had a time locating them."
},
{
"reviewID": 11395221,
"hotelid": 353,
"userName": "Irene10",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Trip To New Orleans",
"comment": "Toilet in our room did not flush properly. Also was remodeling, but otherwise everything was very nice."
},
{
"reviewID": 11395565,
"hotelid": 1727,
"userName": "JTSLAS",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Hard to find due to 1 way streets",
"frequencyID": 2,
"title": "Hotel in brooklyn",
"comment": "Great area, safe, all accommodations and locale were excellent."
},
{
"reviewID": 11395598,
"hotelid": 392,
"userName": "HaroldNASA",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 4,
"title": "Always a great stay",
"comment": "I was upgraded to theClub floor (rm 624); and though it was a very nice room, the desk space was limited and I had to use the bed as additional work space. On future visits, I will remember to ask specifically for a room with a large desk area."
},
{
"reviewID": 11396538,
"hotelid": 1552,
"userName": "jackson8888",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "tucson az",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "pet policy",
"comment": "found no info on pet except that your hotel was pet friendly was informed upon arrival that i was to be charged $150.00 non refundable deposit.asked to see policy agents could not find it on websight manager was called and showed me whare it was buried in websight however now when i look back i still cant find it. i do look for these things prior to booking and think they should be more prominate."
},
{
"reviewID": 11396613,
"hotelid": 3068,
"userName": "FiftyPhil",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Houston, TX",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great experience",
"comment": "Execellent bar staff and hostesses."
},
{
"reviewID": 11396727,
"hotelid": 33,
"userName": "NAPM",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maryland, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Hotel nice/ Food and banquet facilities not so good",
"frequencyID": 2,
"title": "Room was nice but restaurant and banquet facility disappointing!",
"comment": "The room was nice and comfortable, however I was at a wedding on Saturday and they ran out of food. They then brought food out that was cold. I know they spent allot on the wedding and this was very disappointing. On Sunday morning we went to the breakfast brunch. There was 10 of us. When we arrived they tried seating us at a dirty table. Then when we went to the buffet it was a mess, 1/2 the food was gone, no butter or syrup. We tried to eat the food and couldn't, it was cold and horrible. The manager did offer us to order off the menu at no charge. Just a disappointing stay...Personally I think the kitchen needs a lot of work!"
},
{
"reviewID": 11396796,
"hotelid": 1177,
"userName": "buggsey",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "United Kingdom",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service and wonderful location",
"frequencyID": 1,
"title": "Wonderful and excellent",
"comment": "This is a fantastic place to stay , the staff were most welcoming and helpful . A special thank you to the manager and staff for making our stay so wonderful .Keep up the lovely work wont hesitate to return or recommend this hotel for future visits."
},
{
"reviewID": 11396939,
"hotelid": 1569,
"userName": "KkJj",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Welcoming, clean, wonderful hotel, and pet friendly too!",
"frequencyID": "",
"title": "Great place to stay while at Disneyland",
"comment": "We very much enjoyed our stay at the Belvoir Park Hotel. The hotel was welcoming and friendly, as well as clean and accessible with so many amenities. Our dogs also stayed with us, and we all enjoyed the wonderful patio area that the Hotel keeps just for guests with pets. Never seen anything like it before. Our wonderful stay at the Belvoir Park made our conference / disneyland trip a real dream come true! Thanks so much."
},
{
"reviewID": 11397096,
"hotelid": 127,
"userName": "jackson8888",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "tucson az",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "THE PEOPLE MAKE IT!",
"frequencyID": 3,
"title": "perfect staff",
"comment": "upon arrival was greeted immediatly with a warm friendly smile and from there on everything was perfect. mark checked us in and mark took our bags to the room from that time on they all used our name whenever they saw us. we went to several Grandbourne properties on this trip but my wife and i decided next time to just stay at your hotel as it had everything especially the first rate service. thank you all"
},
{
"reviewID": 11397278,
"hotelid": 1978,
"userName": "ABBP",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Augusta, GA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is very clean",
"frequencyID": 3,
"title": "Pleasant Experience",
"comment": "I enjoyed my stay at the Belvoir Augusta Hotel. The room was clean, spacious and modern. The bed was very comfortable and there were no nasty cracks or mold in the bathroom. The business center was convenient and the computers were fast and well maintained. It was easy to get onto a computer and get what I needed and printed. (Many business centers are run down and pointless). Great staff, friendly and efficient. I just wish they had free breakfast. I will definitely stay there next time I'm in the area."
},
{
"reviewID": 11397595,
"hotelid": 33,
"userName": "Germaine47",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "That it is very clean and has a great location.",
"frequencyID": 2,
"title": "Review of Stay",
"comment": "I always enjoy staying at this Belvoir when visiting my daughter in college. This property is clean, has everything you need on property, the staff is friendly and welcoming. I enjoyed the Restaurant and breakfast, Carlin was very prompt, attentive and friendly. The guestrooms are very comfortable and clean. No Worries. Great location."
},
{
"reviewID": 11397856,
"hotelid": 3205,
"userName": "Webdog44",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor Food",
"frequencyID": 1,
"title": "Consistently poor conference food",
"comment": "Four days of business meetings and numerous meal opportunities to rule out any anomalies. Consistently poor quality food across all breakfast, lunch, and sadly, even snack options. Hotel is OK. Location is very good. Food,...not so much. If you are looking for an average hotel in a good area and do not plan on staying here to eat, and the price is right for aforementioned criteria, then this is your hotel."
},
{
"reviewID": 11398326,
"hotelid": 1995,
"userName": "JKMDE",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pleasant staff",
"frequencyID": 3,
"title": "On site food",
"comment": "While staying in the hotel we decided to dine right on location. My fiance and I had been told the steaks were a good choice. Our medium and medium well steaks arrived at our table well over cooked with the side dishes cold. We would stay in the hotel again, but would definatly dine away from the hotel next time."
},
{
"reviewID": 11398440,
"hotelid": 1469,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The most scenic Hotel property on the Island.",
"frequencyID": 3,
"title": "KeauHou Bay Area",
"comment": "Friendliest place we've been. The pool, the views, the property, the staff & with local historic sites on property and nearby."
},
{
"reviewID": 11398456,
"hotelid": 1391,
"userName": "Joe01",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "parking is horrible, and the house keeping should ensure that the room is clean.",
"frequencyID": 3,
"title": "Wedding night",
"comment": "We arrived around 11:30pm and there was no one at the front desk. We had to wait several minutes for someone to come. and we were gioven a room that was not clean; the bathroom was very dirty."
},
{
"reviewID": 11398597,
"hotelid": 377,
"userName": "Katnap",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Troy, Ohio",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Best in comfort",
"comment": "Most comfortable mattress and pillows we have EVER had!"
},
{
"reviewID": 11398619,
"hotelid": 379,
"userName": "Katnap",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Troy, Ohio",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location",
"frequencyID": 2,
"title": "Comfortable",
"comment": "Loved the beach location. Best mattress and pillows. Slept like babies with no morning stiffness."
},
{
"reviewID": 11398951,
"hotelid": 1282,
"userName": "ChiTraveler12",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location.",
"frequencyID": "",
"title": "Comfortable, but needs improvement.",
"comment": "Hi,"
},
{
"reviewID": 11399077,
"hotelid": 3676,
"userName": "ChrisYoungCove",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Olympia, WA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "staff works very hard to meet all customer expectations",
"frequencyID": 3,
"title": "Quiet and comfortable!",
"comment": "Every request was met with a positive response by staff! Best of all, the bed was extremely comfortable, the room very quiet and we both slept very well!"
},
{
"reviewID": 11400199,
"hotelid": 995,
"userName": "jferrier33",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Alexandria, LA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very Spacious Rooms and Clean",
"frequencyID": 1,
"title": "Bedding Comfort",
"comment": "The hotel was an excellent place to be and the only thing I think could use improvement is the bedding comfort. Otherwise it is an excellent value."
},
{
"reviewID": 11400503,
"hotelid": 1798,
"userName": "Nickk58",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "this is our fifth stay and it will not be our last - easy access to interstate to everywhere",
"frequencyID": 2,
"title": "Tulane, tourneys, the Quarter",
"comment": "We often stay here wheither visiting one child at Tulane, attending sports events for another, or enjoying a couple's retreat including a quick run to the Quarter. This hotel is a stone's throw to everything without having to pay the maximum price or deal with the unpleasant aspects of being in the middle of downtown."
},
{
"reviewID": 11400814,
"hotelid": 151,
"userName": "JoJo777",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Gulf Shores, Alabama",
"arrivalMonth": "9/2012",
"datePosted": "10/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is like staying with Family, except in an exceptional room, location, wonderful Club Lounge, Restaurant in lobby, service available 24/7.... wait...it is 100% better than staying with Family!!!",
"frequencyID": 3,
"title": "PERFECT IN EVERY WAY!",
"comment": "Besides location, Club Lounge, Lobby restaurant, and Front Desk.... the Mgrs & Employee's @ this Grandbourne hotel are what makes this Belvoir 5 + Stars! Each employee is excellent & will go above and beyond to accomodate your requests. Make you feel like family! I shall stay here every time I am in this area. Thank you each and everyone who I had the pleasure to come to know!"
},
{
"reviewID": 11400953,
"hotelid": 1552,
"userName": "Bob38",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, Ca",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good Disneyland locatioon",
"frequencyID": 4,
"title": "Good Disneyland location",
"comment": "Good basic hotel. Club floor average."
},
{
"reviewID": 11401022,
"hotelid": 1469,
"userName": "Gerd",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Hamburg, Germany",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Manta Ray Bar and Restaurant",
"frequencyID": 3,
"title": "Great hotel",
"comment": "We were happy to stay at the Belvoir Resort. The Manta Ray Bar tops it all. Thank you, we are planning to come back soon."
},
{
"reviewID": 11401073,
"hotelid": 1556,
"userName": "Roy2000",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cerritos, CA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Met Expectations",
"comment": "This hotel is located closed to the heart of Mission Valley shopping mall surrounded by reputable restaurants and other establishments. Facilities and rooms are clean and their staffs are genuinely friendly and courteous. They recognized BPG members and offers perks without you asking for it. I wish they pay more attention to room details such as having adequate electrical outlets easily accessible for electronic gadgets and laptops. Sometimes, it requires more than 1 phone call for guest service to respond."
},
{
"reviewID": 11401206,
"hotelid": 421,
"userName": "JPNYCYOM",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location within Times square for walking locally",
"frequencyID": 4,
"title": "Excellent",
"comment": "The only thing to improved is the club lounge use to serve a more expanded breakfast as hot food and fruit are no longer offered. I felt the offer for breakfast was subpar and not to my expectations."
},
{
"reviewID": 11401239,
"hotelid": 1496,
"userName": "EEFD",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Fort Lauderdale, FL",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This is the only BPG hotel at JFK. If you need to stay here, go there with enough time and before unpacking, check that everything works in the room.",
"frequencyID": 4,
"title": "Low class hotel",
"comment": "I am a platinum member, here are the three issues I had:"
},
{
"reviewID": 11401339,
"hotelid": 19,
"userName": "David153",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "UK",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Mr",
"comment": "COnvenient hotel. I like the swimming pool but the locker room has become very small"
},
{
"reviewID": 11401348,
"hotelid": 468,
"userName": "neil2369",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Aberdeen, Aberdeen City, UK",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is perfect for visitng Disney theme parks",
"frequencyID": 2,
"title": "Second excellent stay here",
"comment": "The Swan & Dolphin resort is lovely. Its location cannot be beaten for visiting Disney parks, with 2 within walking distance. The restaurants and bars are great & the resort staff are wonderfully friendly. We love it here & find it good value."
},
{
"reviewID": 11401399,
"hotelid": 270,
"userName": "Godparents",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NY",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "A Good Time; A Good Place",
"comment": "We enjoyed our stay very much. Staff was friendly and helpful. We were there for a wedding reception. It was such a pleasure to be in the same place as the reception. We could come and go easily. Food at the reception was EXCELLENT! We had a chance to walk and shop in the outlets. People used the exercise room and the heated pool. When we called early to make the reservations, we asked about promotionals and were informed of one that saved us money . . . and that was good, too."
},
{
"reviewID": 11401742,
"hotelid": 196,
"userName": "anonymous6",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and service",
"frequencyID": "",
"title": "Great Weekend Stay",
"comment": "It was my first time visiting Chicago and the location of the hotel is great. The concierge service is awesome and its very easy to get to everything."
},
{
"reviewID": 11401952,
"hotelid": 344,
"userName": "TravelerFX35",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Taiwan",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "At least one room needs a better bathroom.",
"frequencyID": 2,
"title": "Belvoir Gateway Los Angeles",
"comment": "The room I stayed in was adequate. My main beef is with the bathroom. The sink handles were broken. The shower did not drain properly. The bathroom needs to be overhauled. The rest of the room was great."
},
{
"reviewID": 11402544,
"hotelid": 1391,
"userName": "JT111",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "pay for room internet?",
"comment": "Never had to do that before, disappointing to pay $12.95 a day for net access. It's free in the lobby, big deal."
},
{
"reviewID": 11402872,
"hotelid": 196,
"userName": "Bill57",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and rooms.",
"frequencyID": 4,
"title": "Wonderful hotel",
"comment": "We wanted to use our suite night upgrades, but since the hotel was sold out we could not redeem them. We had booked a traditional room using cash and points and we were upgraded to a deluxe room with a view of the city on one side and Lake Michigan on the other side. The staff was very attentive and our room was wonderfully unexpected."
},
{
"reviewID": 11403655,
"hotelid": 270,
"userName": "GinaD",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Located in the middle of everything about 3 blocks from the boardwalk.",
"frequencyID": 2,
"title": "Hotel near everything",
"comment": "I have stayed here several times. My recent stay was for shopping at the outlets and to see a show at 1 of the casinos. The only 2 things that i would comment about would be: 1) Their was a dog staying on our floor which barked a lot. 2) The buffet was cold."
},
{
"reviewID": 11403683,
"hotelid": 434,
"userName": "Librarian18",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Gaffney, SC",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location for conference, but not for shopping.",
"frequencyID": 2,
"title": "Great Hotel for Conference",
"comment": "My husband and I spent three nights at the Belvoir Downtown Raleigh, while I attended a conference there. Our room was nice and clean, although a little small. Everything worked fine, except the fan in the bathroom was a little noisy, and was not on a separate switch from the light. The conference facilities were wonderful. No problems finding the rooms for the workshops and sessions, and the food furnished by the hotel was really good. While there are many restaurants nearby, there are no \"convenience\" stores or drug stores open later in the day or after lunch on Saturday to get toiletries, sodas or snacks. Everything closes early, which is really strange.There is literally no shopping nearby. Lots of museums within walking distance, though. Three blocks from Amtrak, so it is very convenient for that type of travel. Overall, it was a good experience."
},
{
"reviewID": 11403741,
"hotelid": 1751,
"userName": "Jesse2012",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Maryland, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This place is small!",
"frequencyID": 4,
"title": "Less than Good!",
"comment": "This hotel left a sour taste in my mouth regarding the Belvoir name. The rooms are small in general. I paid for a larger corner room but was put in a small room because my wasnt ready and wouldn't be until 4pm?!? Also, the air conditioner was not working so the room was hot. I asked for help regarding the AC to no avail. I will not stay here again which is unfortunate because it is the most convenient location to the mall. My company will be sending 1-6 people to the area weekly and now they will need to find an alternate location."
},
{
"reviewID": 11403814,
"hotelid": 430,
"userName": "Goody2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fabulous location!",
"frequencyID": 2,
"title": "Room with a view",
"comment": "We were so excited to be able to see the Charles River and a great view of the city for our stay at the Belvoir! The room was perfect in every way, from the guest recycling options to the beautiful linens. The Belvoir Boston takes care of every detail for a great stay."
},
{
"reviewID": 11403929,
"hotelid": 468,
"userName": "tress424",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Dolphin",
"comment": "Generally this property is top notch, but this experience was a little below my expectations. The room (14100) was musty and damp. The tissue box had 1 tissue. The room service breakfast sheet was in japanese requiring I call the front desk to get one in english. We didn't have a refrigerator and I'd purchased food at Epcot. I called the front desk and requested one and they said they'd have one delivered; however, 30 minutes later and ready for bed, I called and canceled it. I requested extra cream on my room service order sheet for my coffee, which is usually provided; however, this time it wasn't requiring the attendant go get more, which took 30 minutes. Just not up to par."
},
{
"reviewID": 11403981,
"hotelid": 1144,
"userName": "Turbo65",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service.",
"frequencyID": 2,
"title": "TOP OF THE LINE.",
"comment": "This trip to Atlanta was a pleasure. The Belvoir met my every need. When visiting downtown The Belvoir Atlanta is my choice."
},
{
"reviewID": 11404112,
"hotelid": 434,
"userName": "Onatrip",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location, but not so friendly and parking is difficult.",
"frequencyID": 4,
"title": "Lots of confusion",
"comment": "Parking situation is not good. Neither is check in. No one to aid in the garage vouchers when you pull up around the back makes traffic jams and a dangerous situation. Having to park, then go in, then go back out to car to get luggage is too much of a process when you can't leave your car in the roundabout. Staff was not friendly and quite dismissive. Cleaning staff was very nice, but our room had a funny smell. Also when I made the reservation I was not able to remove the deposit from the original credit card I used to place the hold even though I was told that I would."
},
{
"reviewID": 11404305,
"hotelid": 1047,
"userName": "Mickey35",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The suite is spacious and very clean.",
"frequencyID": 3,
"title": "Great location for my stay",
"comment": "Before I called to reserve my stay, I was able to review the suite. It was all that I expected. I plunged myself on the luxurious bed and sunk into plushness. I came for busniess, but felt like a mini getaway."
},
{
"reviewID": 11404367,
"hotelid": 434,
"userName": "LibrarianJen",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice hotel",
"comment": "Nice, clean hotel in great location. Attended hotel for a conference and it was very convenient. Only comment is that the hotel needs to put trash cans in all the meeting rooms. The only waste bins we could fine were in the restrooms, which were chronically out of paper."
},
{
"reviewID": 11404594,
"hotelid": 96,
"userName": "Lovetravel07",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Carlsbad, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "So comfortable!",
"comment": "This is the 5th time I've stayed at the Belvoir Suites. It is a wonderful place to stay. It is SO comfortable, feels very safe and is in a good location to get to many different parts of Dallas. While I did not eat in the restaurant or sit in the bar this trip, I have in the past and it was a fine value for the cost. The staff is very helpful, and eager to please."
},
{
"reviewID": 11404695,
"hotelid": 430,
"userName": "BigWigg",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "West Palm Beach, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great for a conference.",
"frequencyID": 2,
"title": "Good Location",
"comment": "This hotel is conveniently located to most 'must see' attractions including Fenway Park. Being attached to shopping is a big plus, as well as access to the Top of The Hub."
},
{
"reviewID": 11405113,
"hotelid": 3134,
"userName": "Macadamia",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Detroit, MI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Elegant",
"frequencyID": 3,
"title": "Elegant",
"comment": "Lovely accommodations. Great shuttle service."
},
{
"reviewID": 11405700,
"hotelid": 1291,
"userName": "Susy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Laredo, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Historic, beautiful, excellent service!",
"frequencyID": 2,
"title": "The Belvoir Gunter Hotel - Always Welcoming",
"comment": "The Belvoir Gunter Hotel is an unique historic hotel. You feel like you are stepping back in time when you enter the hotel. Soon after arriving you will notice the staff's commitment to service. They see to it that you are well taken care of. On top of that the restaurant in the hotel is fantastic with excellent servers (never had to ask for a refill - they are on top of that). Their breakfast buffet was delicious!"
},
{
"reviewID": 11406083,
"hotelid": 3205,
"userName": "Penney",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place with amenities to your needs and is center of downtown and close to eating and shopping location and to sports facilities",
"frequencyID": 1,
"title": "Recommendation for improvement",
"comment": "was unabale to log on to internet even though I was told I had access."
},
{
"reviewID": 11406136,
"hotelid": 127,
"userName": "swtraveller",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "great location",
"frequencyID": 2,
"title": "A/C not working well and NO WATER on last day!!",
"comment": "I stayed for 3 days. The hotel is nice, but the A/C in my room was less than sufficient. It ran constantly for 3 days, but never got down to a comfortable temp. Then, on the last day, the water was shut off throughout the entire hotel. We couldn't flush the toilet, take a shower, or even brush our teeth. The hotel's response to this was to provide each room with 2 bottles of water. No other compensation...made the last day of my trip very unsatisfactory."
},
{
"reviewID": 11406322,
"hotelid": 196,
"userName": "GeorgeA",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Hollywood, Los Angeles, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, Location, Location",
"frequencyID": 2,
"title": "Perfect location, fine service, excellent stay",
"comment": "I just wrapped up an absolutely flawless stay. Granted, I'm a Grandbourne Gold Card holder and it's possible I got some extra-special treatment, but from check in to (painless) check out, I felt like a very, very special guest. I was upgraded to a high floor with a SPECTACULAR view of the river and skyscrapers... There were no \"Club Level\" rooms available, but I was given club access on my key, which was certainly just as good (Club access gets you complimentary breakfast, cocktail-hour snacks, and free beverages all day, in addition to access to a computer with printer -- perfect for checking in for your flight!). I was also given free Internet access in my room, and even two complimentary drink passes. (I was meant to be given one, but when I mentioned that I was there for a romantic weekend, the man the counter gave me two)."
},
{
"reviewID": 11406963,
"hotelid": 353,
"userName": "Jasper11",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Waynesboro, Gerogia",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is located in an area accessible to a lot of food places, trolley, bus lines, as well as entertainment",
"frequencyID": 3,
"title": "C.M.E",
"comment": "The meeting facilities for small and large groups are great features. The service of hotel staff all around is professional as well as friendly and willing to meet the needs of the guest."
},
{
"reviewID": 11407156,
"hotelid": 379,
"userName": "ambermar1089",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dearborn Heights, MI",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's amazing and worth every penny you spend!",
"frequencyID": 3,
"title": "Best Hotel!",
"comment": "My husband and I came to the Belvoir resort for our honeymoon. We were blown away by how helpful, professional and friendly all the staff was. We felt so welcome from the moment we arrived to the moment we left. I would recommend this resort to anyone staying in Kauai!"
},
{
"reviewID": 11407422,
"hotelid": 3205,
"userName": "MasinaP18",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Denver, CO",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Not the greatest stay",
"comment": "There are several issues that i had during my stay. my room had a bad smell so they had someone come up and spray air freshner, still not good, my key was never registered to my room, so i was charged out the nose for parking, and when i went to the front desk to bring to their attention, i was told there really wasnt anything that she could do, but fix the card now, as to which that was my last night, what a waste. The room was ok, but it needs improvements or updates. For this to be a Belvoir I expected a lot more."
},
{
"reviewID": 11407465,
"hotelid": 196,
"userName": "M2MOUNTAIN",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Owensboro, KY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you are not a Grandbourne Preferred Guest, make sure to sign up when you check in.",
"frequencyID": 3,
"title": "First stay at this facility",
"comment": "I was in Chicago for a conference and the entire stay was excellent. My room was very comfortable (loved the plush comforters) and had a great view, food provided by hotel for conference attendees was delicious, hotel staff were very friendly and helpful, housekeeping staff was very attentive to needs and restaurants/cafes and coffee bar were outstanding. The overall experience made the conference even better."
},
{
"reviewID": 11407803,
"hotelid": 127,
"userName": "CRBY",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Wisconsin, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Alright",
"comment": "Enjoyed the hotel, my issue was housekeeping coming and and when they finished, or whenever would turn my Air Conditioner off, and open my blinds. I would leave the A/C on and blinds closed as I had a west facing room. Very warm out and my room was like an oven. Point leave my room settings alone."
},
{
"reviewID": 11407944,
"hotelid": 3748,
"userName": "OldGregre69",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "9/2011",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's the nicest in town.",
"frequencyID": 2,
"title": "Nicest Hotel in the Area",
"comment": "I do business in the greater Brandon/Valrico metropolitan area and have yet to find a hotel that matches the customer service and overall fit and finish of the Belvoir Tampa East. Convenient location is quiet yet close to major highways. Check-in/check-out are a breeze. A delightful stay from start to finish."
},
{
"reviewID": 11408007,
"hotelid": 19,
"userName": "Susan13",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you leave something in your room, don't count on ever seeing it again.",
"frequencyID": 4,
"title": "Mixed experience",
"comment": "Check-in was cordial and efficient, and the room was comfortable. I would recommend this hotel simply because of its convenient location in my local airport, and the general comfort of the rooms. However, after a recent stay in which I left a personal item in the room, I had an experience of very bad customer service. First, I didn't receive even the courtesy of a return phone call after I left a detailed message for housekeeping a few hours after I checked out. When I gave up waiting and called again two days later and asked to speak to a \"real person in housekeeping,\" I was promised that by the phone operator, but again put through somebody's voicemail. I drove 40 minutes back to the hotel, and when housekeeping looked for my item and couldn't find it, staff implied that I was mistaken that I'd left it there. When they finally located it, after my repeated insistance that they look in their lost and found \"one more time,\" they came up with excuses instead of a simple apology. They were actually full of excuses, e.g. the reason I didn't get a call back in the first place was that the supervisor was off the day I left the message."
},
{
"reviewID": 11408106,
"hotelid": 3674,
"userName": "jackson8888",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "tucson az",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the people make it a success",
"frequencyID": 3,
"title": "people",
"comment": "the resort is beautiful however the people make it from jamie who checked us in to the greeter in your excellent resturant to the young lady who served us drinks that night and went the extra mile to help us get dinner right. thank you"
},
{
"reviewID": 11408133,
"hotelid": 460,
"userName": "LeCapitain",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No personal service.",
"frequencyID": 3,
"title": "Surprisingly unpleasent",
"comment": "First, the valets ignored us. We unloaded our own bags and I finally hailed a valet and asked him for a ticket and to please park the car. No offer was made to carry our bags. When we left I called down for the car. When we arrived my wife and I had to load the car ourselves and go to the ticket window to pay and get our keys. The valets never did a thing. For this service we paid an exorbitant parking fee."
},
{
"reviewID": 11408193,
"hotelid": 1047,
"userName": "Banes208",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Central PA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great service",
"frequencyID": 3,
"title": "Business Travel",
"comment": "I had problems at another hotel your on duty manager Ta handled everything beyond my expectations. thankyou"
},
{
"reviewID": 11408249,
"hotelid": 430,
"userName": "Noom",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Englewood, CO, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location to Fenway and Subway.",
"frequencyID": 3,
"title": "Lawandra-Front Desk",
"comment": "Very professional and helpful. Allowed early check in and also rearranged the two rooms so they were close together. The bathrooms were a bit of a surprise for the room rate?"
},
{
"reviewID": 11408375,
"hotelid": 380,
"userName": "mrbb",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 0,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "nyny",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Check in",
"comment": "The check in experience couldn't have been worse."
},
{
"reviewID": 11408454,
"hotelid": 377,
"userName": "orangcat",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mililani, HI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service is wonderful.",
"frequencyID": 1,
"title": "Early morning noise",
"comment": "Our room was very nice. The view was awesome. But unfortunately the neighbors were terrible. I was awakened at 1:30 a.m. by slamming doors and loud yelling. I finally called \"0\" at around 1:47 a.m. and security came up to quiet them down. It worked; there was no more noise, but I couldn't get back to sleep until around 4! I was so disappointed. Other than that, everything was excellent as always."
},
{
"reviewID": 11408526,
"hotelid": 813,
"userName": "Chama3075",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boulder, CO, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service!",
"frequencyID": 3,
"title": "Great service & amenities",
"comment": "The hotel was very nice & the staff extremely helpful. Not thrilled with the quality of the food at the resturant."
},
{
"reviewID": 11408588,
"hotelid": 377,
"userName": "duchigirl",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Hawaii, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Not equivialnt to other BPG properties of the same grade",
"frequencyID": 4,
"title": "Overview",
"comment": "Great hotel, could use a remodel on the rooms, not equivilant to BPG properties at equal ratings."
},
{
"reviewID": 11408607,
"hotelid": 3068,
"userName": "Trav1973",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Roanoke, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The rooms is cozy and clean.",
"frequencyID": 3,
"title": "Wonderful stay",
"comment": "If I have the chance to stay in roanoke again I will stay at the Belvoir. I love the area I can't wait to stay again"
},
{
"reviewID": 11408631,
"hotelid": 1719,
"userName": "MarisaSD",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "San Diego, CA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Air Conditioning System is Weird",
"comment": "I was at the Belvoir for an event and only had about 20 minutes to change and get ready in my room. It was a very hot day and my room was very warm when went inside. I attempted to put the A/C on and found out by reading the manual in the room that it takes 15-20 minutes to kick in! So the room was very hot the whole time I was getting ready, which was a pain. Once I got back to the room later that night, it was a pleasant temperature b/c the A/C had been on. Some of these \"green\" measures are just plain silly and more of a nuisance than they were worth. Also the hallways of the hotel were very warm, which wasn't pleasant, and smelled like curry. The hotel is beautiful overall and well maintained. I would recommend changing the air conditioning system though. We ordered room service for breakfast the next morning and while everything was delicious, the portions were TINY. I got huevos rancheros and I think there were two tablespoons of black beans on the plate. If the hotel is going to charge room service prices, at least make the portions decent. Also, the hotel front desk staff wasn't very friendly and didn't seem anxious to get my room for me even though it was a VIP room."
},
{
"reviewID": 11408756,
"hotelid": 1726,
"userName": "ral29",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Wilmington, NC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service was outstanding",
"frequencyID": 2,
"title": "This hotel has great service",
"comment": "It was a great trip. First time we got to use the club. The workers were great and a great asset to your Hotel."
},
{
"reviewID": 11408825,
"hotelid": 3175,
"userName": "MANNY3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Victoria, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "FOOD WAS GREAT, AND STAFF WAS VERY HELPFUL WITH ALL MY NEEDS.",
"frequencyID": 2,
"title": "BEST PLACE TO STAY IN ARLINGTON,TEXAS",
"comment": "THE STAFF IS THE BEST...FROM THE VALET TO HOUSEKEEPING. ALSO, PLEASE GET ROOM SERVICE FOR HOT AND TASTY FOOD. THE FRONT DESK WAS THE MOST HELPFUL AND FRIENDLY I HAVE HAD IN YEARS. KEEP UP THE GREAT JOB."
},
{
"reviewID": 11409145,
"hotelid": 380,
"userName": "BackagainAussies",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brisbane, Australia",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great central location",
"frequencyID": 2,
"title": "BackAgainAussies",
"comment": "Once again we return..."
},
{
"reviewID": 11409147,
"hotelid": 1469,
"userName": "Vallentine",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "British Columbia, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the dining options are few",
"frequencyID": 4,
"title": "the staff are the finest",
"comment": "the staff went above and beyond expectations of every need for us. Friendly and very effecient....they really made the stay!!!"
},
{
"reviewID": 11409354,
"hotelid": 1726,
"userName": "DR12",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Mexico",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Located a few blocks off Ocean Blvd. with great views and none of the beach traffic",
"frequencyID": 3,
"title": "Great ocean views",
"comment": "Room on 10th floor had wonderfull ocean views. Cooling was not as effecive as we would like. Valet parking appeared tp be an issue for the staff on our three day stay., but all were friendly and helpfull"
},
{
"reviewID": 11409529,
"hotelid": 94,
"userName": "Elisha",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ohio",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff.",
"frequencyID": 2,
"title": "What a pleasant stay.",
"comment": "I have stayed there several times. There is a tall manager and he remembers everyones name. Waves and addresses you by name, friendly greeting everytime. Its nice to have thar when you are missing home."
},
{
"reviewID": 11409582,
"hotelid": 380,
"userName": "Boothy",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Brisbane QLD, Australia",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Service is bad",
"frequencyID": 4,
"title": "Needs improvement",
"comment": "This hotel needs to clean its act up. The rooms badly need a refit and the staff at the hotel need to do a course in customer service. The towel staff around the pool are way to busy talking to each other than talking to customers. The check in staff could be a lot more friendly. Overall after staying at an BPG hotel, I expect a lot better service. I would not recommend this hotel to anyone."
},
{
"reviewID": 11409846,
"hotelid": 270,
"userName": "TL123",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": "",
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Not very clean",
"comment": "I always choosse BPG hotels when I am travelling, and have stayed at this Belvoir twice. The first stay was average, nothing to rave about. The second stay was for this past Friday. I arrived late, around midnight and the check-in was very smooth, and the associate made sure to recognize my BPG status."
},
{
"reviewID": 11409847,
"hotelid": 1776,
"userName": "Laserlady",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very nice to have the option of omitting housekeeping in order to accrue more BPG points.",
"frequencyID": 2,
"title": "convenient area, comfortable and safe",
"comment": "Very comfortable, cozy room. It would have been nice to have a mini-fridge in the room as well as free internet. Other than these comments, everything else was super."
},
{
"reviewID": 11409851,
"hotelid": 1776,
"userName": "Janay",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "The Bahamas",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location",
"frequencyID": 2,
"title": "Ms.",
"comment": "Hotel was centrally located. Staff at Bell desk and concierge was great and very helpful. Food was good in restaurant. Ballroom facilities were good and spacious. Front desk staff was not very welcoming.."
},
{
"reviewID": 11410127,
"hotelid": 636,
"userName": "ims504",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cape Cod, Massachusetts, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Right off the highway. Great little shops and restaurants right in walking distance.",
"frequencyID": 2,
"title": "Love the Belvoirs",
"comment": "Have stayed at many Belvoirs. Portsmouth one of our favorites. Beds and pillows are soooo comfy. Pouring the night we were there so we ate in at the restaurant, Excellent meal and service. Free dessert with our check in. Can't wait to go back!"
},
{
"reviewID": 11410281,
"hotelid": 1598,
"userName": "OCTravelGal",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Overall, this hotel needs a MAJOR renovation. Until then, avoid it.",
"frequencyID": 4,
"title": "3 words to describe this hotel: What a dump!",
"comment": "I am a travel industry professional and am responsible for managing corporate travel programs for Fortune 500 Companies. As a result, I am frequently on the road. Many years ago I stopped staying at Belvoir Hotels, as I saw a decline in the quality. I was booked into the Belvoir Los Angeles Downtown by a colleague, mainly due to the location and the discounted industry rate. I was quicky reminded why I vowed not to stay at Belvoir hotels. The Front Desk area was loud and I could barely hear the woman who checked me in, due to excessive noise. I was put in a room on the 3rd floor and attached to a meeting room. The bathroom was dingy, paint peeling by the ceiling, with no washcloths. There was a broken thermostat on the wall and the room was too hot. The bed was reasonably comfortable and the only worthwhile aspect of the room. The wi-fi was additional fee and slow. I could hear people in the hallway, as if they were inside my room. I would not recommend this hotel to anyone and had I encouraged a client to use the hotel, I would be fired."
},
{
"reviewID": 11410330,
"hotelid": 1124,
"userName": "NYC5",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How great it is!",
"frequencyID": 1,
"title": "This hotel has great features",
"comment": "My stay at the Belvoir was a wonderful experience. Maria from Housekeeping kept my room fresh and clean. Steven, Sandee, Sean, Chris, Denise and everyone in Guest Services are worth their weight in gold.They all go the extra mile to meet your needs. My dog loves all of them, and you know what they say about dogs being a good judge of character. Enjoy your stay at the Belvoir Europa Center in Chapel Hill!"
},
{
"reviewID": 11410403,
"hotelid": 377,
"userName": "timyo58",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tokyo, Japan",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient location",
"frequencyID": 2,
"title": "Excellent Hotel",
"comment": "This was my first visit to Hawaii so I wanted to stay at a well-known hotel. After reading several reviews online, I decided on the Belvoir mostly for it's location."
},
{
"reviewID": 11410409,
"hotelid": 377,
"userName": "Hammer78",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "flawless",
"frequencyID": "",
"title": "Fabulous Service",
"comment": "I have stayed at the Belvoir Waikiki on two occasions... both times the front desk check in was great. courteous and I would recommend this place to anyone."
},
{
"reviewID": 11410429,
"hotelid": 421,
"userName": "bt9787",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Australia",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "its way too expensive for what you get! i dont care about paying big money for nice rooms but these were so small and ugly, i hated every nght i stayed there. i complained and nothing could be done apparently",
"frequencyID": 4,
"title": "stay somewhere else",
"comment": "so very disapointed in this place, it spoilt my time in New York. i paid huge money to stay in the tiny, ugly dated old rooms. i proposed to my partner during my time in NYC and this place really impacted the time we had. woken every night by the noise in room and every morning early! put in the wrong room then had to complain twice to be moved to another below average room. nothing good to say about this place at all"
},
{
"reviewID": 11410653,
"hotelid": 1137,
"userName": "GPSC",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pennsylvania, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful room; very friendly staff & bartender",
"frequencyID": 3,
"title": "September Stay - Edison, NJ",
"comment": "The stay was very comfortable with the exception that the pillows were too soft and the walls are \"paper thin\". There was a group of rowdy guests that woke up the 3rd floor at 2:30am while in the hallway. Once in their room, their little dog barked for apporximately 15 minutes."
},
{
"reviewID": 11410671,
"hotelid": 1726,
"userName": "Rylee1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Graniteville, SC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent",
"frequencyID": 3,
"title": "Excellent",
"comment": "Excellent location and excellent service and amenities."
},
{
"reviewID": 11410723,
"hotelid": 992,
"userName": "DBeck",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Indiana, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Hotel has great staff",
"comment": "I was surprised when the staff said hello to me by my name. It shows they are \"on the ball\"!"
},
{
"reviewID": 11410726,
"hotelid": 1144,
"userName": "DonMar39",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Northampton, MA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Everyone there wants to please.",
"frequencyID": 3,
"title": "The Service was extraordinary",
"comment": "This is one of the best hotels for service! The hotel people could not do enough to make your stay pleasant and memorable. The front desk was great and the housekeeping really do their job. The hotel is very clean and very inviting. I would suggest this hotel to anyone staying in downtown Atlanta."
},
{
"reviewID": 11410759,
"hotelid": 48,
"userName": "maturedexplorer",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "friendly staff",
"frequencyID": 3,
"title": "great deal",
"comment": "excellent hotel for the price"
},
{
"reviewID": 11410776,
"hotelid": 3207,
"userName": "Gchild",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Tyler, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice comfort hotel.",
"frequencyID": 4,
"title": "Nice Hotel",
"comment": "When I had my first stay at this hotel about 3 years ago I decide I will never stay at another this was my hotel and stay here everytime I come to Dallas,Texas ."
},
{
"reviewID": 11410793,
"hotelid": 3054,
"userName": "JLMJR",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ohio",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Give yourself plenty of time to check in",
"frequencyID": 3,
"title": "Check in",
"comment": "The check in was really a horrible experience. There were never more than two attendants checking people in. My husband waited in line over an hour to check in and when we checked in at 3:00, we were told our room was not ready and would not be ready until after 4. We got our room at 4:30. We had traveled over 6 hours and the wedding was to begin at 5 and there were 4 of us to get ready for a special occasion for our family. The line at 1 point we were told was backed up through the lobby and well over an hour long. We were told that there had been an accident on the top floor and that caused the issue, but somehow we felt perhaps you might have been better prepared with all of those people who had chosen your hotel for their stay. It kinda got us off to a bad start."
},
{
"reviewID": 11410834,
"hotelid": 92,
"userName": "JimmyB44",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They allow pets.",
"frequencyID": 2,
"title": "Belvoir Wilmington",
"comment": "All staff were pleasant and helpful."
},
{
"reviewID": 11410865,
"hotelid": 1236,
"userName": "JCOOKS25",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": "",
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Murfreesboro, TN, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "SERVICE WAS GREAT",
"frequencyID": 4,
"title": "GREAT SERVICE",
"comment": "THE HOTEL Belvoir IS A HOME AWAY FROM HOME! EXCELLENT SERVICE, THE FRONT DESK PERSONEL WAS FRIENDLY AND HELPFULL. THIS IS MY HOTEL OF CHOICE FOR NASHVILLE"
},
{
"reviewID": 11410978,
"hotelid": 3620,
"userName": "Mariela2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Colonia Tovar, Venezuela",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great breakfast.",
"frequencyID": 3,
"title": "A place to comeback",
"comment": "We had and excellent stay, Food was excellent and the location can not be better."
},
{
"reviewID": 11411130,
"hotelid": 743,
"userName": "Spunkycane",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Not happy",
"comment": "My son and I went to the dining for dinner. It opened at 5:00 and we were a little after five along with a family of 4 and had to track done someone in order to be seated. Ordered a salad and sandwich and waited 30 minutes for our meal, while other walked up to hostess stand and ordered to go and got it before us. My son was also bit on the are numerous times by something making big welts and itching. Not happy."
},
{
"reviewID": 11411319,
"hotelid": 3207,
"userName": "OneTraveller",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Do not pay full price for this hotel",
"frequencyID": 4,
"title": "Ok for a short discounted rate stay",
"comment": "Even though there were many staffers who really tried, it wasn't enough to overcome the issues of a very moldy and musty room, the incomplete and seemingly lazy approach from housekeeping, and the absolutely rude and horrid staff at DRAFTS restaurant in the lobby, the 1980's outdated and worn decor."
},
{
"reviewID": 11411386,
"hotelid": 379,
"userName": "Karl55",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Murrells Inlet, SC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Exceeded Expectations",
"comment": "Great location, great room and very comfortable bed; recent renovations were noticeable. Better experience than expected."
},
{
"reviewID": 11411415,
"hotelid": 3052,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NC",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Place",
"comment": "The Hotel was great, the location was wonderful! AND so much more affordable than other hotels."
},
{
"reviewID": 11411435,
"hotelid": 914,
"userName": "cindygirl",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "florida",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly, efficient, professional staff.",
"frequencyID": 3,
"title": "wonderful weekend",
"comment": "Stayed 2 nights for our anniversary celebration. thought we wanted a room on the grnd floor facing the pool. The room had a view of only shrubs and smelled funky. Changed rooms - no problem. Got room 746 facing north east. Looked out on Sand Key park with the bridge to clearwater beach in the distance and a small section of gulf beaches to the northwest. No sunset view but we were at outdoor restaurants both nights for sunset so the west facing rooms were not worth the $40 upcharge."
},
{
"reviewID": 11411467,
"hotelid": 951,
"userName": "neil820",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Staten Island, NY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "friendly",
"frequencyID": 4,
"title": "wonderful staff",
"comment": "from the moment you walk in front desk adrian loretta kim kate michael and gm tom just a pleasure to work with fast and complete"
},
{
"reviewID": 11411948,
"hotelid": 3207,
"userName": "ZJVA",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The employees will work to make your stay enjoyable.",
"frequencyID": "",
"title": "Enjoyed my stay",
"comment": "I stayed at this hotel with my mother and 10 month old daughter. It was great because they were able to provide a refrigerator and crib, at no charge. Additionally, when i initially called to upgrade to a suite from the regular room reserved for my company's conference Tirsa Ortiz was very polite and professional. She provided me with alternatives for the suite size to accomodate me traveling with my infant daughter and care taker. The suite was great because there was plenty of room for my daughter to walk around and play with her toys."
},
{
"reviewID": 11412085,
"hotelid": 19,
"userName": "CollegeMomToBe",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great customer service",
"frequencyID": "",
"title": "Univ. of Connecticut Visit",
"comment": "We loved this hotel. We flew in to the airport for a quick visit to see University of Connecticut. The rooms were very comfortable and clean and the food was great. Customer service was amazing."
},
{
"reviewID": 11412221,
"hotelid": 914,
"userName": "Mike168",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Norristown, PA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Stay in rooms higher tham Palm trees. They obstruct the beautiful view of the sunsets. Don't forget anything in your room when going to beach, very long walk.",
"frequencyID": 2,
"title": "Uncomfortable Beds",
"comment": "The hotel needs some updating, great location, friendly staff but the beds are so uncomfortable. The pillows are also worn out, no support. I did not get a full night sleep the entire stay (4nights)"
},
{
"reviewID": 11412224,
"hotelid": 270,
"userName": "AngeloD",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is expensive to park.",
"frequencyID": 2,
"title": "Very Nice Hotel",
"comment": "The Belvoir met my expectations of a fine hotel. The room was clean and the staff was friendly and very responsive to our needs. My only complaint is that the hotel should supply parking for it's guests. Or not charge such a high rate. To stay for a week it will cost you $140.00, almost the price of a room for one night."
},
{
"reviewID": 11412298,
"hotelid": 1113,
"userName": "GGGGG50",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ft Lauderdale, fl",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Needs improvement",
"comment": "Fixtures are becoming dated. Toilet seats are faded."
},
{
"reviewID": 11412655,
"hotelid": 1774,
"userName": "Jordan51",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minneapolis, MN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good Location",
"frequencyID": 3,
"title": "Excellent Hotel",
"comment": "Recently visited Duluth to take advantage of the Fall colors and ride the train to Two Harbors. The Staff and room at this location were above the standard. Very clean rooms, nice workout facility and convienent location. The hotel shuttle drivers were always on call which made getting around the city very easy. Had a great stay and would recomend this Belvoir to friends."
},
{
"reviewID": 11413058,
"hotelid": 674,
"userName": "hdnsjr",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Farmington, CT, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's comfortable and there are many amenities there",
"frequencyID": 1,
"title": "This hotel is great for the whole family",
"comment": "I traveled to this location for a conference. I was alone, but I could have brought my wife, and kids or grandkids. There's plenty to do with the pool and fitness center, and lots to do nearby as well!"
},
{
"reviewID": 11413093,
"hotelid": 430,
"userName": "JH24",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arlington, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Boston Belvoir",
"comment": "The hotel was clean and provided everything needed. The location was convenient and the staff was helpful and friendly. I would stay here again."
},
{
"reviewID": 11413125,
"hotelid": 914,
"userName": "Crafts1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Hotel with great service.",
"comment": "This hotel is right off the beach, was clean and well staffed, had a 24 hour convenience store inside, and was part of the local trolley system to get you around the area."
},
{
"reviewID": 11413186,
"hotelid": 664,
"userName": "Mafe",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lima, Peru",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Expecting much more...",
"comment": "The first day II had a bug in my bed."
},
{
"reviewID": 11413241,
"hotelid": 3676,
"userName": "Sandy99",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Wilmington South Belvoir",
"comment": "Wonderful hotel - absolutely recommend!"
},
{
"reviewID": 11413900,
"hotelid": 115,
"userName": "larry34567",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Mobile, Al.",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor vlalue for the money.",
"frequencyID": "",
"title": "Needs work",
"comment": "The staff was great but the value was less than expected."
},
{
"reviewID": 11413904,
"hotelid": 3676,
"userName": "stinkerflat1",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Leesburg, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and affordable.",
"frequencyID": 3,
"title": "Excellent Hotel",
"comment": "Clean, convenient, affordable and a fantastic staff. The only criticism is with the restauraunt staffing. We had dinner on a busy Saturday night and it took two hours for dinner due to a lean staff. Morning breakfast also took too much time and the staff was just standing around although our waitress was very nice."
},
{
"reviewID": 11413909,
"hotelid": 3054,
"userName": "Denise58",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Kokomo, IN, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Very comfortable room!!",
"comment": "We have stayed at this Belvoir several times before. As always our room was very comfortable. The location is perfect for a walk to the Circle. Next time in Indianapolis we will be back."
},
{
"reviewID": 11414017,
"hotelid": 196,
"userName": "Katie1",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Housekeeping staff was helpful in trying to get room reassigned, but management delayed process",
"frequencyID": 4,
"title": "Disappointing check-in",
"comment": "Room assigned with keys at front desk was still occupied. Took over 45 minutes to reassign another room. Was late for a wedding due to delay. New keys assigned to new room did not work. Expectations not met at check-in and caused disappointment for remainder of stay"
},
{
"reviewID": 11414024,
"hotelid": 1177,
"userName": "Sean12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Greensboro NC",
"arrivalMonth": "10/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "right next to the ferry to NYC",
"frequencyID": 4,
"title": "close to NYC and outstanding",
"comment": "the staff is helpful and friendly. the hotel is in great shape and very clean. right across the parking lot to the ferry to NYC. Great place to base your NYC trip from."
},
{
"reviewID": 11414156,
"hotelid": 48,
"userName": "TheMrs123",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 4,
"title": "Vu & Tristan make this hotel",
"comment": "I booked this hotel SOLELY based on the reviews I saw about Tristan. I knew I wanted to stay at a hotel that provided excellent customer service and this hotel seemed to fit the bill. Here is a breakdown of my experience."
},
{
"reviewID": 11414165,
"hotelid": 3207,
"userName": "BB1972",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Amarillo TX",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location if you want to see and do in Dallas!",
"frequencyID": 2,
"title": "State Fair",
"comment": "THe hotel is convenient to the state fair park, it is easy to check in/out, and the rooms are always comfortable and clean."
},
{
"reviewID": 11414263,
"hotelid": 1236,
"userName": "drgeorgegoodman",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Pets allowed",
"frequencyID": 4,
"title": "Less than expected",
"comment": "1. The room we were given had not been cleaned (bed unmade, dirty towels on the floor)"
},
{
"reviewID": 11414271,
"hotelid": 270,
"userName": "BPGOwner9",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great --- But",
"comment": "We have stayed here a few times and everything has been great but this time was a bit different. I had a $100 gift card through a web booking site and when I used it I did not realize I forfeit my BPG status. I am not sure if that is why we were placed in a group of rooms where people had no respect for others or if it happened to be the clientele that weekend. But our one night stay consisted of only a few hours sleep."
},
{
"reviewID": 11414280,
"hotelid": 713,
"userName": "Couples",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Accessible to all Albuquerque has to offer.",
"frequencyID": 4,
"title": "Boston on Tour",
"comment": "We arrived from Boston with friends in tow. We've been with BPG since the 90's."
},
{
"reviewID": 11414405,
"hotelid": 430,
"userName": "dontparkhere",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The Parking Rates",
"frequencyID": 4,
"title": "parking",
"comment": "I have stayed in just about every brand of Hotel all over the US and abroad and have NEVER paid so much for parking! I was not told the price or options when I arrived or I would have self parked! Also the 2 times I tried to get my car it took over 20 -30 minutes because there was not anyone working! I will Never stay there again!!!"
},
{
"reviewID": 11414453,
"hotelid": 865,
"userName": "Cathy968",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very affordable for what the hotel offers",
"frequencyID": 4,
"title": "First Impression is Always a Great Memory !!!",
"comment": "As usual, we were very satisfied with another Belvoir Hotel. From the minute we arrived to our departure, all our needs and requests we met. Front desk gentlemen were exceptionally friendly and accommodating. Look forward to coming back !!"
},
{
"reviewID": 11414500,
"hotelid": 430,
"userName": "SHO1",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The room I stayed in featured old carpet, worn out grout in the baths and was not clean.",
"frequencyID": 2,
"title": "This hotel is a disaster",
"comment": "I found the Belvoir in Boston to be way below expectation. The room was dirty, the bathroom was a mess, the elevators were not timely, the food at the convention was overcooked and poor in quality. It took numerous times to make sure my BPG rewards number was attached to my reservation and I am still not sure it is. The staff was not nelpful and not friendly. It basically was a disaster."
},
{
"reviewID": 11414510,
"hotelid": 1552,
"userName": "Dorean",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Anaheim, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and curb appeal",
"frequencyID": 2,
"title": "Disneyland Stay",
"comment": "The room was great, the view not so much and we did not have a hair dryer in our room so we had to call down for one. The concierge upgrade food was marginal and very crowded. overall we had a good experience though. Dinner we had to wait 40 min and there were only two tables with people."
},
{
"reviewID": 11414549,
"hotelid": 942,
"userName": "Mouride",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Wash, DC Area",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great frontdesk team",
"comment": "From the arrival to the check out on sunday the friendliness and attention of stuff was outstanding. Will gladly use again and recommend."
},
{
"reviewID": 11414565,
"hotelid": 1282,
"userName": "Sharon86",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chi",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 2,
"title": "Access to Lounge",
"comment": "Great feature and maybe i am spoiled"
},
{
"reviewID": 11414598,
"hotelid": 1266,
"userName": "Barbie44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "BWI",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel staff is cordial and accomodating.",
"frequencyID": 3,
"title": "This hotel was totally satisfying",
"comment": "My stay was terrific from beginning to end. The staff was friendly and jovial."
},
{
"reviewID": 11414782,
"hotelid": 270,
"userName": "JennysMom1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Princeton, New Jersey",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They try to accommodate your requests promptly.",
"frequencyID": 4,
"title": "Great Hotel...has Everything You Need",
"comment": "My most recent stay at the Belvoir Atlantic City Convention Center Hotel....was wonderful. From the time you pull up in front and are met by staff....you are continually made to feel welcome and a valued customer!!! From the parking attendant, to the registration desk and on....everyone has a \"can do\" attitude. It is a pleasure to be in such a positive atomsphere!"
},
{
"reviewID": 11414848,
"hotelid": 1569,
"userName": "RICHARD44C",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "GLENDORA, C A",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "THE CLUB LEVEL IS WORTH THE EXTRA EXPENSE",
"frequencyID": 3,
"title": "GREAT DISNEYLAND VIEW",
"comment": "WE COME TO THIS HOTEL BECASUE IT HAS THE BEST VIEW OF THE DISNEYLAND FIREWORKS SHOW"
},
{
"reviewID": 11414854,
"hotelid": 754,
"userName": "Preston50",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Place",
"comment": "Great food , very clean room. pool was beautifull and grounds."
},
{
"reviewID": 11414906,
"hotelid": 3207,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phx Az & Central TX",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "park in S parking if there for convention",
"frequencyID": 3,
"title": "comfortable, large desk work space",
"comment": "If you have lots of paperwork to keep separated, the double desk arrangement gives you lot's of space for it. Bed was comfortable & room arrangement with closet & drawers near the bathroom made getting ready fast."
},
{
"reviewID": 11414962,
"hotelid": 83,
"userName": "TRISWI",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "California, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Exceptional staff and the city views are wonderful.",
"frequencyID": 2,
"title": "Very happy",
"comment": "I needed a place to stay close to my husband's work in Studio City. I chose the Belvoir Universal. Immediately when I walked in, It was very clean and modern. We go to Las Vegas a lot and the lobby riveled any 5 star Las Vegas Hotel. The staff from valet, to the greeter in line who offered me wine, to the desk manager were extremely pleasant and professional. I asked for an upgrade and although I know this was unusual, she put me in a suite on the 16th floor! This had a entry, dining room, living room, two baths, a small butlers pantry and a separate bedroom with views all around! I appreciated the effort and WILL BE BACK. Thank you Belvoir for making our stay a memorable one."
},
{
"reviewID": 11414990,
"hotelid": 92,
"userName": "travelernyc",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Rooms are great!",
"frequencyID": 1,
"title": "Great experience!",
"comment": "The hotel staff was extremely helpful, friendly and professional. The room was even better than we had expected. It was extremely spacious for 3 of us and everything was clean, comfortable and well above average. Everything about our stay was fantastic from beginning to end."
},
{
"reviewID": 11415004,
"hotelid": 674,
"userName": "Tony131",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "reservation",
"comment": "the Grandbourne central reservation system and the hotels reservation system were not in sync and delayed my check in consdiderably as the hotel had no confirmed reservation for the 2 rooms I booked. However the staff was very helpful in resolving it and getting us the proper accommodations. the hotel facilties and the stay were otherwiise very good."
},
{
"reviewID": 11415016,
"hotelid": 1135,
"userName": "Bruingirl05",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Costa Mesa",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is walking distance to the promenade.",
"frequencyID": 4,
"title": "Great experience at Belvoir Delfina",
"comment": "We stayed just 1 night. Were able to park in the hybrid spaces just at the entryway of the parking lot which was really convenient. The check-in process was extremely easy. We were able to stay in a double room with 2 beds (which hasn't always been the case at other Belvoir's I've stayed at. The reserved room type was a 'preference'). And the room was laid out nicely. With the hotel being on Pico which is a busy street the sliding doors do an amazing job of cutting out sound."
},
{
"reviewID": 11415430,
"hotelid": 2019,
"userName": "David14",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Amazing stay",
"comment": "Staff was wonderful, bedding was luxurious, facilities were great. Great hopst for our hockey team!"
},
{
"reviewID": 11415466,
"hotelid": 992,
"userName": "WesB",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Palo Alto, CA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Superb location for visit to UPenn",
"frequencyID": "",
"title": "Excellent staff, location",
"comment": "The hotel staff was professional, welcoming, and helpful. We stayed in a very well-priced mini-suite with a King bed and large separate seating area with a pull-out sofa. The design of the room was exceptional and ideal for travel with either families or even an unrelated work associate. Only recommendation is to either replace the sleep-sofa mattress or provide a foam or air mattress topper. The location was terrific-- convenient to UPenn books store, an excellent variety of restaurants, medical center, UPenn sports facilities. Look forward to future stays."
},
{
"reviewID": 11415469,
"hotelid": 421,
"userName": "BonPam",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ontario, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location.",
"frequencyID": 3,
"title": "Great Hotel",
"comment": "We stayed at this hotel for 3 nights and quite enjoyed our visit. The location was wonderful, the conceirge was very helpful and the room was very clean. Loved the all white bedding and white bathroom. Proves that the room is clean. Would definetly stay here again."
},
{
"reviewID": 11415656,
"hotelid": 3207,
"userName": "CRBY",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Bad Stay",
"comment": "I have stayed at this hotel 2 times now and will not be going back. The fist night I did not have any wash clothes in my bathroom, the second night, I came back to a dirty towel left on the floor inside the door and no bath mat. I did however get wash clothes. I called down stairs but they just sent me more towels. I found complimetary water the first night but guess you ownly get that for one night because there was no more the second night. The valet parking was a joke. They really need someone to direct traffic and lear what 5 minutes actually is instead of just saying it to say it."
},
{
"reviewID": 11415662,
"hotelid": 1719,
"userName": "Bill33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Redwood City, CA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy walk to LegoLand",
"frequencyID": 4,
"title": "Simply the best",
"comment": "As a 10+ year Platinum member with over 400 nights on the road, I have sampled quite a few Grandbourne properties around the world. In all my travels, this is simply the best Belvoir I have ever visited when it comes to the overall family experience. Service is first rate, location (easy walk to private LegoLand entrance) is incredibly convenient, rooms are clean and comfortable, the fitness center is well stocked with the latest gear and the property is safe, attractive and inviting. Just returned from my first visit and we will be making this an annual tradition. HIGHLY recommended for families with young children."
},
{
"reviewID": 11416160,
"hotelid": 1726,
"userName": "swim200",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and up-to-date",
"frequencyID": 1,
"title": "Great hospitality",
"comment": "Attentive staff"
},
{
"reviewID": 11416173,
"hotelid": 1719,
"userName": "LBCMAN",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Culver City, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Truly a beautiful location and facility on the backside of LegoLand. However the park closes early so there is no noise from the park at night.",
"frequencyID": 2,
"title": "Great Resort...Lousy Mattress...Long Coffee Line",
"comment": "This is a beautiful location that provides fun for families or a romantic get a way. My wife and I were so happy with the staff and facility right up until we went to sleep."
},
{
"reviewID": 11416389,
"hotelid": 761,
"userName": "JoeA092012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great hotel for everyone.",
"comment": "Great hotel for everyone."
},
{
"reviewID": 11416418,
"hotelid": 1726,
"userName": "Zig50",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charleston SC",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful place!",
"frequencyID": 3,
"title": "Great Beds!!",
"comment": "I LOVE the mattresses in this Belvoir!! I felt like I was sinking into a cloud when I got in the bed. It was a great nights sleep!!"
},
{
"reviewID": 11416435,
"hotelid": 468,
"userName": "Mirza",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Detroit, MI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Offers Many dining choices, Excellent Spa, However Pool Closes to Early",
"frequencyID": 3,
"title": "This hotel has many 5 Star Features",
"comment": "This hotel has many great restaurants, walking distant to the, \"Boardwalk\" where one can find more dining / entertainment options. However after a long day outside of the hotel, I would have liked to enjoy the Pool / Spa area more. The closing time of 9pm of the pool appears to early for an exceptionally well rated hotel."
},
{
"reviewID": 11416470,
"hotelid": 468,
"userName": "LuvTHADolphin",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Gardendale, AL",
"arrivalMonth": "10/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Yet another great trip",
"comment": "Has to be my favorite place to stay. Really cannot think of anything else I could want or need in a hotel. Always expect and receive great service."
},
{
"reviewID": 11416653,
"hotelid": 344,
"userName": "Shelleywhiz",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Very convenient and accommodating",
"comment": "The front desk asked me which view I would like. That was the first time anyone had ever asked that. Her name was Anca and she was very accommodating."
},
{
"reviewID": 11417150,
"hotelid": 430,
"userName": "STARFLEET",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "CT",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The views from the Club Lounge are spectacular.",
"frequencyID": 2,
"title": "The Belvoir Boston just gets better!",
"comment": "I like this hotel better each time I stay. The location is great and the renovated rooms are wonderful."
},
{
"reviewID": 11417158,
"hotelid": 1124,
"userName": "Hokievt",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Blacksburg, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Stay and Staff was very nice",
"comment": "check in was very friendly and fast. room and hotel very clean. Easy to wrok with on last minute changes to my reservation."
},
{
"reviewID": 11417255,
"hotelid": 1047,
"userName": "travelingkristyn",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "You have to pay to park unless you get your parking ticket validated at the front desk. Give yourself time to get out of the parking lot since not everyone knows this and it causes a huge line to get out of the lot.",
"frequencyID": 4,
"title": "Must Be Updated",
"comment": "My room had chipped tiles in the bathroom, there were stains on the couch, and the wall paper was peeling off in the bedroom. Additionally, the refrigerator/freezer was turned off; therefore, resulting in the carpet in front of the refrigerator/freezer to be wet as well as the inside of the refrigerator/freezer. AND, the view was of scaffolding which was very unpleasant but I hope it was there because the hotel is getting updating. It was a bad staff as far as the facility/room goes but thankfully the staff was super nice."
},
{
"reviewID": 11417281,
"hotelid": 670,
"userName": "Nini",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Feel comfortable with all needs met.",
"frequencyID": 1,
"title": "great food",
"comment": "Bistro was excellent. Food was excellent and times to dine were convinient"
},
{
"reviewID": 11417778,
"hotelid": 5624,
"userName": "Laura16",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colorado",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable Rooms",
"frequencyID": 2,
"title": "Beautiful Rooms",
"comment": "We really enjoyed our stay at the Belvoir in Avon. The room was wonderful and very comfortable."
},
{
"reviewID": 11417797,
"hotelid": 90,
"userName": "Danny13",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Yorktown, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 2,
"title": "Great Location",
"comment": "The entire hotel was very nice. Location was great in a nice neighborhood within easy walking distance to many attractions. Room was clean and up to date."
},
{
"reviewID": 11417818,
"hotelid": 166,
"userName": "NewEngladerJim",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Middlebury, CT, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is superb!",
"frequencyID": 1,
"title": "Society Hill Weekend getaway",
"comment": "Great, great location. Beautiful and safe neighborhood. Only issue was noise from a wedding under our room, but we were moved to a different room that was much quieter. Thanks! Hotel is very nice and valet parking was careful with car. Really could only suggest that you inquire about any events there before you book. Otherwise tops for looks and location. Thanks again Belvoir!"
},
{
"reviewID": 11417827,
"hotelid": 380,
"userName": "Rebelyell",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location!",
"frequencyID": 4,
"title": "Great location and overall a good place",
"comment": "The location is great right in the heart of Waikiki and across the street from the beach. The hotel needs a facelift and has been delayed because it was to be torn down a few years ago. The recession has shelved that plan. The rooms are very clean and the beds comfy."
},
{
"reviewID": 11417902,
"hotelid": 379,
"userName": "RobR",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Honolulu, HI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't miss the s'mores at RumFire!",
"frequencyID": 4,
"title": "Amazing!",
"comment": "Fantastic location, views, f&b, service...this place had it all!"
},
{
"reviewID": 11418048,
"hotelid": 829,
"userName": "Wiley82",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Convenient",
"comment": "Great location, close to freeways, DCA, Arlington Cementary, and Pentagon. Parking is pricey at hotel and everywhere in town, so getting to metro from hotel would be nice."
},
{
"reviewID": 11418212,
"hotelid": 713,
"userName": "drindahouse",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Mexico",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT HOTEL EXPERIENCE...SERIOUSLY!",
"frequencyID": 2,
"title": "BEST NIGHT EVER!",
"comment": "I took a chance booking this hotel for one evening while doing some shopping and socializing in Albuquerque. I have high hotel standards, and was expecting them to be met with this place. Wow, they certainly were! The staff were courteous, efficient, and helpful. The hotel gym was very nice and they even had refrigerated towels after my workout! The hotel bar was fun and comfortable, and the overall decor felt updated and worth the price of the hotel. I will definitely stay here again!"
},
{
"reviewID": 11418252,
"hotelid": 3107,
"userName": "fun7",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Stay",
"comment": "My wife, grand daughter, and I had a great stay at your hotel. I would like to thank \"ALI"
},
{
"reviewID": 11418283,
"hotelid": 1113,
"userName": "JustPassingThrough",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Anchorage, AK, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Lovely courtyard",
"frequencyID": 1,
"title": "Maybe not the best for a tired one night stop-over",
"comment": "I stayed just one brief night between a long day of road travel and a long day of air travel. So I was tired and perhaps not very tolerant. Nevertheless, I was dismayed to find, after I had returned my rental car, that the hotel does not offer a shuttle service to and from the airport. The additional $45 for a taxi each way seemed like a significant extra expense I had not anticipated. Further, I found the room, though with ample space, to be poorly lit and with a fairly antiquated air conditioning system. There was someone else's hair on the bedroom vanity. The bathroom was small with only a standard residential bathtub (with a drain plug that would not stay open for the use of the shower). The decor of the room seemed outdated to me. When I called to report that I could not access my room because my key cards would not work, I was placed on hold, after which I was told someone would come to help me. When this person arrived, he tested my keycards himself (as if I was mistaken), then asked to see my identification before opening my door for me. He then said that I would have to take my keycards back down to the front desk to have them fixed. I agreed to the terms and fee to access the wireless internet but after returning from having the keycards fixed, the internet was no longer available. I called for help and was transferred to tech support where I was on hold for about 10 minutes. As soon as someone came on the line, the internet modem showed up and I was able to log back on. I made 4 calls from my room to toll-free numbers, yet I was charged $2.29 for each of these toll-free calls. Perhaps because I was there over a Saturday night, at some time of the early evening, music could be heard in my room, coming from the courtyard side. I do not know the source."
},
{
"reviewID": 11418288,
"hotelid": 33,
"userName": "streetrod",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Would consider another place to stay",
"comment": "We chose to stay at the Belvoir in Towson so we could redeem some of our points. This visit as well as our last stay at your facility was extremely dissapointing."
},
{
"reviewID": 11418522,
"hotelid": 151,
"userName": "EvaNYC2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Winnipeg, MB, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is close to the stadium; you need to take a train to go to New York City",
"frequencyID": 4,
"title": "Hotel with a view",
"comment": "I like this hotel because it is cheaper than staying in New York city; complimentary breakfast, hors d'oeuvres and wifi depending on the rate that you paid; there is a shuttle to Penn Station and back; I was not impressed when I use the Link station and the printer was not working - I approached the front desk twice but no one came to find out why the printer is not working; when I went outside to catch the shuttle, I did not have a seat anymore when in fact I was outside 30 minutes before; the staff on the 21st floor should be more polite in toning down the noise when they are sorting out, doing or putting away the dishes - they are probably used to the noise, but I am not. The only thing that surprised me with this hotel is, it is offering some points in exchange of not making up the room. I want to be pampered when I travel so I want to see my bed made and clean towels are ready to be used and stock of amenities in the washroom. I appreciate when someone clean the bath tub and the toilet bowl for me. It is so tempting to accept the points but I would like to have the housekeepers keep their job. I would not trade the points for that. I AM EXTREMELY DISSAPOINTED THAT Belvoir LOWER THEIR STANDARDS PROBABLY TO PLEASE OTHER PEOPLE TO COLLECT POINTS FASTER, BUT I AM NOT PLEASED AT ALL."
},
{
"reviewID": 11418527,
"hotelid": 350,
"userName": "Tweety",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "North Tonawanda, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pet frienly and great custome ervice",
"frequencyID": 3,
"title": "Great custome service",
"comment": "I stay at this property several times a year and every time that he has been there, David has been spectacular! His customer service and friendliness are outstanding! I also love the Belvoir chain as a whole as they are truly pet friendly (not like some other chains that claim they are and then charge $150 or more for the pet)"
},
{
"reviewID": 11418532,
"hotelid": 111,
"userName": "jennie44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "comfortalble beds",
"frequencyID": 1,
"title": "Outstanding experience",
"comment": "This hotel was a delight. the bed was so comfortable and the room was outstanding. i would stay here any time."
},
{
"reviewID": 11418571,
"hotelid": 171,
"userName": "MAmer",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Egypt - Kuwait",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location -- clean -- neat -- friendly - Great Management",
"frequencyID": 4,
"title": "Excellent service, Great staff",
"comment": "I reserved 2 rooms for 2 nights - both were very nice - rooms # 1063 & 1065."
},
{
"reviewID": 11418624,
"hotelid": 197,
"userName": "corvette06",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "DE",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Pleasantly surprised",
"comment": "wonderful place with a great view and the staff was excellent"
},
{
"reviewID": 11418646,
"hotelid": 421,
"userName": "aecon",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Columbia, SC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great hotel!!",
"comment": "Enjoyed my stay at this hotel this past weekend. Could not have asked for anything more. The hotel was close enough to Times Square but away from the noise. Also close to the subway lines."
},
{
"reviewID": 11418829,
"hotelid": 127,
"userName": "Disappointed44",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor service. Nothing to recommend",
"frequencyID": "",
"title": "Poor service",
"comment": "We waited on the curb at the Airport for 35 minutes. Receptionist was not helpful on the phone or at check-in. Convenience of staying near airport was nullified. As Grandbourne platinum members we received NO benefit. Room key did not allow us to reach lounge level, room was small. Nothing special or appealing about this stay."
},
{
"reviewID": 11418925,
"hotelid": 196,
"userName": "Radgirl19",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is awesome!",
"frequencyID": "",
"title": "Location",
"comment": "This hotel is in a great location. We walked everywhere we needed to go. The only negative thing I have to say is we had made reservations a few months in advance for one of the upper floors which had all access to breakfast,all day refreshments and night time hors devours . They did put us in another newly renovated room but we still received access to the amenities. I believe the other room had a few minor upgrades that our room did not have like bathrobes, makeup mirror, etc. Overall our stay was wonderful! Would definately recommend or stay again!"
},
{
"reviewID": 11419074,
"hotelid": 270,
"userName": "fontainerm",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent service and hotel. Beds so comfortable!",
"frequencyID": 2,
"title": "Atlanti City",
"comment": "Really was impressed with my stay! The staff was all very helpful and nice, very clean rooms and comfortable bed! Will definitely book a stay again there! I really wish was on the boardwalk because its better than the boardwalk casino hotels! But it is close enough during this time of year!"
},
{
"reviewID": 11419087,
"hotelid": 434,
"userName": "missteacher",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "North Carolina, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's attached to another hotel, but you can access it from either entrance. Park in a downtown lot for free on weekends.",
"frequencyID": 2,
"title": "Convenient and Comfy",
"comment": "We were able to catch a taxi for our ride to dinner and ride the free R-line back. Very convenient for those not wanting to drive. Comfortable room, although the hair dryer was odd. Felt very safe with the key-only elevator. Friendly staff in the bar."
},
{
"reviewID": 11419154,
"hotelid": 1124,
"userName": "Kimble",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is awesome!",
"frequencyID": 1,
"title": "Great staff and comfortable room",
"comment": "This hotel is in a great location and has a hospitable staff that will go the extra mile to make your stay enjoyable. Especially liked the workout room and the extremely comfortable guest room."
},
{
"reviewID": 11419210,
"hotelid": 171,
"userName": "DirtyHarry",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's in a great location",
"frequencyID": 3,
"title": "Had a memorable stay at this hotel",
"comment": "Everyone at this hotel was friendly and helpful."
},
{
"reviewID": 11419268,
"hotelid": 3620,
"userName": "ChrisPR",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Juan, Puerto Rico",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great location",
"comment": "Stay here 3-4 times a month. Great service, very clean, and great price!"
},
{
"reviewID": 11419315,
"hotelid": 197,
"userName": "Lisa33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pittsfield, MA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great hotel",
"comment": "Great location between Camden yards and inner harbor. Service, room was superb. Has nice lounge & fitness center. Great views of harbor!"
},
{
"reviewID": 11419370,
"hotelid": 989,
"userName": "JJTJ",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "pay for parking and lot is very full.. no refrigerator... hot tub not in service....watch FREE water in room only 1 is free other you need to pay for.....",
"frequencyID": 3,
"title": "King Corner room was great...",
"comment": "King corner room was huge compared to usual hotel rooms and although i spent hardly any time in it , was still nice not being crushed. Complaint only for room is No refrigerator.. I bought apple cider and water with me and cider went bad from being hot all day. most hotels now have refrigerators. also bottle water, 1 is free other cost $??$$ forget amount but glad we noticed card that said it cost to drink. That didnt make me happy as it is very easy to mistake it for being free. come on give 2 bottles of water for free. last complaint is the Hot Tub which we thought was in use but not ready yet. I had called a few weeks earlier to ask questions and was told the tub would be finished by end of august. otherwise this is a huge hotel and front desk staff very helpful and courteous, especially since my room wasnt ready and request for 4 rooms to be together and on same floor was never written down. not her fault .....i would consider coming back here again next year IF the price is right but will bring my icechest !!!"
},
{
"reviewID": 11419384,
"hotelid": 1266,
"userName": "Ed77",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Excellent hotel",
"comment": "Good location, clean room, good workout facility and morning Starbucks coffee in both room and lobby. A lot of restaurants right next door along with shopping and easy highway access."
},
{
"reviewID": 11419410,
"hotelid": 1564,
"userName": "Jrm330",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convenient to Univ. of Tampa and downtown",
"frequencyID": 4,
"title": "Mostly good place to glad with downtown conveniences",
"comment": "The desk staff, restaurant and valet staff were all stand out, and consistently so. I had two quibbles with this property though. The first is that the room was in very good condition for the price and very clean, but the balcony was terrible. The sliding glass door has numerous spots where the sun reflector coating had torn off, and the outside balcony paint was filthy. Also, I found numerous take-out food menus under my door, which makes it obvious that people who aren't guests or employees are roaming the halls. Not very good for security and safety."
},
{
"reviewID": 11419483,
"hotelid": 691,
"userName": "KayKay",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "9/2112",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Career conference",
"comment": "Hotel looks like it went through or is going through. I did not like the location of the room I was assigned. The carpet was dirty and had stains. I asked for a late check out due to,having training classes and the front desk guess service gentleman was rude and abrupt!!! I felt like a second class citizen. I did not get the ususal exceptional treatment I normally get as a BPG member!!"
},
{
"reviewID": 11419508,
"hotelid": 3205,
"userName": "averagegirl",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Farmington, NM",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "overrated",
"frequencyID": 2,
"title": "staff",
"comment": "Staff not helpful or courtesy when aske for clarifcation of biling."
},
{
"reviewID": 11419556,
"hotelid": 3205,
"userName": "Ohnana",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Loveland, CO, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's beautiful and comfortable - very clean!",
"frequencyID": 3,
"title": "Belvoir Downtown Denver, CO",
"comment": "Great stay - thank you! I would come back."
},
{
"reviewID": 11419623,
"hotelid": 691,
"userName": "unhappy929",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "vienna va",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Ground floor rooms dark food trays left in hallways all night. Staff will lie you out of a good room.",
"frequencyID": 3,
"title": "staff lies",
"comment": "I booked for a work conference the lady recommended a tower room so I agreed. When I arrived to check in they stated they had no tower rooms available but had a room on the ground floor. I was also traveling with my 6 month old and had a stroller and extra items I asked if I it was easy access and was there good light being on the ground floor she stated yes. She lied twice actually three times. When I came back to the lobby 10 minutes later I heard another conference attendy told no tower room however this customer stated she wanted the room she booked which was a tower room and Wow the lady who told me there wasn't any found one just like that! The room at ground level was dark one window in the corner felt like a dungen, so another lie. Oh and it wasn't easily accessible I could not access the room through main elevators has to walk to other side of floor n use special elevator covering floor 1-3. Liars!!!!!!!!!"
},
{
"reviewID": 11419753,
"hotelid": 1144,
"userName": "JB22",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great customer service!",
"frequencyID": 3,
"title": "Weekend in Atlanta",
"comment": "The staff was outstanding! The only draw back is the walk to the MARTA is up hill!"
},
{
"reviewID": 11419922,
"hotelid": 353,
"userName": "NOLAlover",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Parking is to high.",
"frequencyID": 3,
"title": "Great location",
"comment": "This hotel being near the French Quarters was a great plus. I wish the food had been better but there were plenty of other great eating places in the vicinity,"
},
{
"reviewID": 11420001,
"hotelid": 989,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "This hotel had a bed",
"comment": "Room was nice, it had a view of the water"
},
{
"reviewID": 11420013,
"hotelid": 83,
"userName": "Caza",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Victorville, CA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT LOCATION",
"frequencyID": 2,
"title": "thoroughly enjoyablevisit",
"comment": "We enjoyed the offer of wine or ice water or both at registration. The staff was helpful and courteous. The breakfasts and appetizers were tasty. Regulating the room temperature was tricky and the door handle was stiff. Neither of these were much of a problem. One of us is handicapped and staff extraordinarily accommodating. We stayed an extra night because we enjoyed the hotel so much. The dining and service was outstanding. We have small appetites and there was no problem with sharing each entr饮 Cant wait to do it again."
},
{
"reviewID": 11420019,
"hotelid": 865,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Parsippany, Parsippany-Troy Hills, NJ 07054, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Absolutely beautiful",
"frequencyID": "",
"title": "Reservationist",
"comment": "I don't know I'd you can tell from my reservation who booked my room. If you can, can you please give her a huge thank you from me. I explained I was traveling alone to attend a wedding and was quite apprehensive about it. She booked me on the 6th floor that required a key entry to that floor. I felt very safe! I was quite surprised that someone went that extra mile."
},
{
"reviewID": 11420079,
"hotelid": 1552,
"userName": "Roscoe88",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfort, Comfort, Comfort! From beds, to towels, to food, to pool!",
"frequencyID": 1,
"title": "Great Customer Service!!!",
"comment": "Clean rooms, great service from the front desk, to the restaurant staff, to the bar service, and especially the housekeeping & linens staff. We had asked for extra towels and they arrived within 30 seconds. Even the last day, the hotel was behind on linens, and still the staff came through with what I needed in a quick manner, and soooo courteously! Thank You!"
},
{
"reviewID": 11420113,
"hotelid": 832,
"userName": "BlackTea",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Richmond, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Indoors and outdoors pool are awesome",
"frequencyID": 2,
"title": "Beautiful Buildings! Beautiful Grounds!",
"comment": "You pull up or park in the parking lot and enter into a beautiful Hotel. Upon entering the building you are greeted by the front desk Staff. You feel so important and special cause they don't know you but make you feel like they where waiting just for you. Check-in was fast and quick, and then your off to your room. I liked everything about the stay, it was quiet, the Staff was friendly, I enjoyed my stay and I am going back."
},
{
"reviewID": 11420138,
"hotelid": 177,
"userName": "sharkoparko",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great business center",
"frequencyID": 4,
"title": "business center",
"comment": "great business center. would be nice if fax is self service"
},
{
"reviewID": 11420220,
"hotelid": 83,
"userName": "Platinum888",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Melbourne VIC, Australia",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location for Universal Studios (free shuttle) and Hollywood etc",
"frequencyID": 4,
"title": "Great location - very run down",
"comment": "I'm a frequent business traveller and have been a Platinum member for several years. I took the family for our big USA Legoland, Disneyland, Hollywood trip (husband & 3 kids in tow)."
},
{
"reviewID": 11420226,
"hotelid": 954,
"userName": "Herbkid",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very fast and conveniet to the phoenix airport. Very nice Hotel and staff and the restrurant was very good.",
"frequencyID": 4,
"title": "Very relaxing and beautiful pool and great food!",
"comment": "Loved the food at the resturant and friendly staff! Enjoyed sitting out by the beautiful pool and relaxing setting."
},
{
"reviewID": 11420248,
"hotelid": 3674,
"userName": "Theon",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great service",
"comment": "Great service and great staff"
},
{
"reviewID": 11420397,
"hotelid": 1725,
"userName": "Nathan0073",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "wonderful staff.",
"frequencyID": 1,
"title": "great stay",
"comment": "it was a great stay at this hotel. the staff was curteous the rooms were clean and the restauraunt was great. i have nothing but the best reguards for this hotel and i look forward to coming back."
},
{
"reviewID": 11420647,
"hotelid": 664,
"userName": "JBLB",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Downtown, Long Beach, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location.",
"frequencyID": 4,
"title": "Mixed Feelings",
"comment": "The location of this hotel is great and the lobby and adjoining common areas look freshly remodeled - really great and inviting. While the staff is nice enough, my room was well below any standard. My pillow case was shredded and the pillow clearly had blood stains on the edge, even the fresh pillow case the following day was shredded, and one of my towels had a 12 inch tear down the middle as well. The counter where the TV sat had part of the lamination ripped off to reveal dirty cardboard and the edge had a cigarette burn. The carpet visibly needed to be vacuumed. I arrived after 1 AM so I sucked it up and went to sleep. I kept my clothes in my bag and was glad I did. Upon getting ready to depart a few days later I went looking for my belt in the dresser thinking one of my visiting grandchildren stuck it there and found and old cocktail glass full of fluid and mold in the drawer. Yikes! I quietly told the front desk when departing and the young lady didn't respond. Maybe she was too shocked or just didn't know what to say."
},
{
"reviewID": 11420664,
"hotelid": 829,
"userName": "PAinDC",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia PA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location but not great value or service",
"frequencyID": 4,
"title": "Not what I expect from Belvoir",
"comment": "The location and cleanliness was exceptional. Service was reallly lacking on many fronts...housekeeping came 7am on the first morning of a 2 night stay (didnt know we were staying another night). Had to ask for additional towels twice. Front desk was very understaffed, and management wasnt helping.Pool was closed for construction after their project dates. I'm pretty exclusive to BPG hotels; this one was a tough one for me."
},
{
"reviewID": 11421124,
"hotelid": 1564,
"userName": "Mikus",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "FL",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice lobby",
"frequencyID": 3,
"title": "Nice Hotel",
"comment": "After a difficult check-in, the room given us was OK. The \"River View\" room wasn't exactly river view. It was a view of the garage roof!"
},
{
"reviewID": 11421141,
"hotelid": 460,
"userName": "Ken289",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Facility good, service needs work",
"comment": "We were in the Belvoir for a conference. Facilities were nice. We reported a slow draining bathroom sink three times during our stay, but it was never fixed. We declined the mini-bar refrigerator key on check in, but a key appeared in the room on the second day of our stay and we were charged for an item we did not consume. The hotel is fine, but some work is needed to improve service."
},
{
"reviewID": 11421933,
"hotelid": 166,
"userName": "lcbsjb",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "N.Y.",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Parking a hefty extra!",
"frequencyID": 3,
"title": "Green offer - no towel change",
"comment": "Room was never cleaned or coffee replaced nor bed made. Called front desk before taking the offer, to clarify your offer of $5.00 voucher for not changing linens and towels and was told this applied only to receiving clean ones. On check out a different story."
},
{
"reviewID": 11422010,
"hotelid": 3207,
"userName": "Kaylam31",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oklahoma City, OK",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great fitness center!",
"frequencyID": 3,
"title": "We loved our stay!",
"comment": "This hotel met and exceeded my expectations of a Grandbourne Preferred hotel. The last experience I had was not a great one, but the Belvoir Dallas 100% compensated for that. The room was clean and very comfortable and the staff took care of our needs quickly and efficiently. Will absolutely be staying at this hotel again!"
},
{
"reviewID": 11422011,
"hotelid": 1727,
"userName": "noneedto",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Brooklyn needs staff trainin",
"comment": "The hotel would not let me check in when I arrived at 2:15 and told me a room would be open at 3. No rooms at all for 45 minutes?"
},
{
"reviewID": 11422152,
"hotelid": 1144,
"userName": "Jackoluv",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Baltimore, MD",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great hotel",
"comment": "We really enjoyed our weekend stay. The pool area is very nice, the restaurant is great and the food was very good. Above all else the service was excellent from each person we met."
},
{
"reviewID": 11422982,
"hotelid": 3748,
"userName": "Dee79",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ohio, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Tropical feel. Great service.",
"frequencyID": 2,
"title": "Diane",
"comment": "The hotel is beautiful and very comfortable. Loved the balcony."
},
{
"reviewID": 11423375,
"hotelid": 421,
"userName": "JKWPMaui",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Hawaii, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "FANTASTIC location; walking distance to everything; excellent staff",
"frequencyID": 3,
"title": "Belvoir - NEW YORK - FANTASTIC",
"comment": "Family of 14 ..coming from Hawaii... we had 5 rooms .. first time visiting NY. Everything was wonderful .. from the late night arrival and greeting of the staff. You can imagine what 14 people checking in late at night and tired would be like. Rooms a dream; in room meal service prompt - food hot & delicious, and beds .. best night sleep .. Woke early & refreshed to start our NY experience. Loved the entire trip,people& places seen. Family can't wait to return. Thank you everyone @ Belvoir that made our stay fantastic ... bellboys; wait staff; housekeeping; front desk; room service; courtesy desk; .... patience w/ our questions, recommendations of what to see and where to eat and go, etc. Can't wait to return Already making plans for next year."
},
{
"reviewID": 11423380,
"hotelid": 662,
"userName": "will1200",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Excellent service",
"comment": "Very good service and staff ."
},
{
"reviewID": 11423421,
"hotelid": 1556,
"userName": "LV48",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "4 star quality",
"frequencyID": 3,
"title": "A pleasant surprise",
"comment": "Was expecting a standard Belvoir room, but was pleased to find the equivelant of a 4 star hotel. The room was so newly renovated we could smell the carpet glue the first day. Just a pleasurable stay. Good job, Belvoir!"
},
{
"reviewID": 11423457,
"hotelid": 92,
"userName": "SLBefg",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Quakertown, PA 18951, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "friendliness of staff",
"frequencyID": 3,
"title": "Very accomodating",
"comment": "Special needs and requests handled quickly and accurately."
},
{
"reviewID": 11423459,
"hotelid": 989,
"userName": "joe123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "conn",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "this hotel is the cleanest",
"comment": "this was th efirst time that i stayed in a hotel and every thing was clean like as if i was at home."
},
{
"reviewID": 11423485,
"hotelid": 344,
"userName": "EastCoastVisitors",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Hampshire, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Close to the ariport, clean, friendly, restaurants, lounge and BPG member upgrades!",
"frequencyID": "",
"title": "Birthday/Anniversary Vacation",
"comment": "Loved our stay here! We were on an 8 day trip, flew into LA, rented a convertible Mustang, drove the PCH to San Francisco and back down to LA for the last 2 days of our trip. We are BPG member so all but one of our stays were at a Belvoir. This was by far the best...we were treated the best and it was the cleanest and best all around out of all our stays! We were treated like stars! Upgraded to Executive Suite and free parking thrown in on top of that. LOVED the room, we ate at Paparazzi's in the hotel the night of my husband's birthday and the service was great and they even brought out a piece of tiramisu with a candle in it for my husband! We used out Starpoints so our stay was free all the way around ( other than dinner)."
},
{
"reviewID": 11423530,
"hotelid": 1115,
"userName": "ronton",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Calgary, AB, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "if you can avoid it (it is hard to avoid) stay away from the flat rate transportation, it is more expensive than a regular cab",
"frequencyID": 4,
"title": "Typical Airport Belvoir Hotel",
"comment": "I have stayed here numerous times when travelling to Fort Lauderdale on Business. Staff are good for the most part, restaurants are decent, rooms are clean and club lounge is average. My biggest pet peeve with this hoel, and it will prbably prevent me from staying here again, is the bell desk. For some unknown reason they will not call cabs for you, but seem to have a network of their friends that they get to drive you ether in a 15 pax van, or in their personal vehicles, and it is always more expensive than taking a metered taxi. Having been taken for a ride before by this service, and really not liking not having a choice, I pushed a little harder for a metered taxi at which point the bell desk jut got rude with me. Again I consider this unacceptable for a Belvoir. I'm not sure what kind of kickback they are getting from these people in their own vehicles, but I feel like I am in some 3rd world country, not in the US."
},
{
"reviewID": 11423831,
"hotelid": 3054,
"userName": "Mark62",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very friendly and make you feel as you are at home and the only guest",
"frequencyID": 3,
"title": "comfort at its best",
"comment": "Every time I stay at your hotel, your staff no matter who I deal with is always very friendly and make me feel right at home. Keep up the great work"
},
{
"reviewID": 11423840,
"hotelid": 127,
"userName": "DustyBenz",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Palm Springs, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Poor parking lot conditions.",
"frequencyID": 2,
"title": "Parking",
"comment": "The parking lot is dirt and gravel, not what you would expect from this wonderful facility. Bring a pair of tennis shoes for the walk to the hotel entrance and don't bother washing your car before you arrive."
},
{
"reviewID": 11423896,
"hotelid": 197,
"userName": "Christine7140",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly and clean.",
"frequencyID": 2,
"title": "Great Hotel in a Great location",
"comment": "The Belvoir Inner Harbor was in the perfect location to access all the action i.e. Inner Harbor, restaurants, and Camden Yards. The staff was very friendly and helpful and the rooms were nice and clean plus we had a great view of the Harbor."
},
{
"reviewID": 11423907,
"hotelid": 92,
"userName": "ronster67",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "you have to pay to park...",
"frequencyID": 3,
"title": "This hotel has great features, but...",
"comment": "when we had checked in to the hotel...we were not notified of a potential small problem they were having...NO HOT WATER! we were notified about 30-45 minutes after we settled down, witjh a note slipped under our door. The manager had compensated us for the unfornate situation...outside of that...place was great"
},
{
"reviewID": 11424034,
"hotelid": 2003,
"userName": "MaxJan99",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Worth, TX",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Not a Great Place - very disappointing",
"comment": "I reserved this room for a 40th birthday weekend. The room was MUCH smaller than expected based on what I viewed on the hotel website. It didn't look as though housecleaning did a good job of cleaning the room. There was standing water in an ice bucket and no plastic bag for the next guest. There was dust in the bathroom. Customer service was lacking."
},
{
"reviewID": 11424251,
"hotelid": 421,
"userName": "Jay32",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "THIS HOTEL IS WELL LOCATED.",
"comment": "I was disappointed in the room size. There was barely enough room to turn around, let alone no lounge chair that fit into the room - a small chair was jammed into the space between the bed and the window."
},
{
"reviewID": 11424619,
"hotelid": 434,
"userName": "Libby48",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Clinton, IL 61727, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "why wasn't there housecleaning available?",
"comment": "I was disappointed that my room wasn't cleaned during my stay. I did put the \"Green\" tag on the door indicating that I did not need my towels changed. But I didn't know that also meant the bed would not be made, the trash & recycling not emptied, and no refill packs for the in-room coffee maker."
},
{
"reviewID": 11425947,
"hotelid": 1130,
"userName": "Robbiek",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "MA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "my maryland stay",
"comment": "I stayed for 2 nights at the Columbia town center Belvoir-Front desk was very accomodating-Room service prompt and the room very clean"
},
{
"reviewID": 11426617,
"hotelid": 19,
"userName": "Michael54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "it is attached to the airport...no shuttle needed!",
"frequencyID": 4,
"title": "Perfect Way to begin my trip!",
"comment": "I arrived in Hartford following a long travel day across the country, and too late to begin the drive to an unknown and rural conference centers into the Berkshires. Belvoir was the perfect place for me to get a good nights sleep, a great breakfast and begin my day safely, rested and in daylight! Thank you Belvoir for a great experience!"
},
{
"reviewID": 11427130,
"hotelid": 1135,
"userName": "Judy10",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "reasonably priced for area",
"frequencyID": 1,
"title": "Complicated car park",
"comment": "Our first room was on the street next to a service elevator (we kept hearing a ding ding noise). We were moved to the back side which was very quiet. Beds were comfortable. The valet worked hard to keep the cars moving in and out but still a very time consuming process. Frustrating when one elevator stopped working. Disappointed the location was far from central downtown since parking is so difficult. New decor in room. Not luxurious but adequate."
},
{
"reviewID": 11427677,
"hotelid": 1327,
"userName": "idts",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Highland, IL 62249, USA",
"arrivalMonth": "8/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Good hotel but",
"comment": "Need to provide free internet IN ROOM!"
},
{
"reviewID": 11428311,
"hotelid": 377,
"userName": "kim2639",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and fabulous service",
"frequencyID": 3,
"title": "Amazing Service!",
"comment": "From check in to check out we had amazing service! Everyone was friendly and helpful and made our honeymoon stay extra special. Only thing is that we didn't have enough tokens to give out to exceptional staff members."
},
{
"reviewID": 11428829,
"hotelid": 914,
"userName": "Sue37",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Texas, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is eager to serve!",
"frequencyID": 2,
"title": "Our Stay was Great!!!",
"comment": "The staff always greeted us with a smile and a hearty \"hello\", \"how are you today\", etc. The rooms were well kept, and the view was magnificent!"
},
{
"reviewID": 11431261,
"hotelid": 3616,
"userName": "dollartist",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Stamford, CT, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great layout. Great beds.",
"frequencyID": 1,
"title": "Extremely pleasant staff",
"comment": "The layout of the public spaces was excellent for our needs. It rivaled my favorite in Washington, D.C. The staff did everything in their power to address any needs or shortcomings that were found."
},
{
"reviewID": 11432022,
"hotelid": 421,
"userName": "BeckyF",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great Service, Friendly Staff",
"comment": "With the little time we did spend at the hotel it was a very enjoyable time. We ordered room service and it came in half the time they quoted which was amazing and the server was very friendly! We had dinner and breakfast in the restaurant at the hotel, the service was very good and the food was good too.."
},
{
"reviewID": 11432183,
"hotelid": 942,
"userName": "MBAJim",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Asheville, NC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Very good hotel near the airport",
"comment": "Found out they have a \"park and fly\" program where we left our car at Belvoir for a small fee. This worked out good for us and less expensive than the long term parking. This is a comfortable hotel near the airport."
},
{
"reviewID": 11432273,
"hotelid": 3620,
"userName": "Ruthie10",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Miami Municipal Airport (MIO), Miami, OK 74354, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent customer service",
"frequencyID": 3,
"title": "This hotel is brilliant",
"comment": "Stayed for 6 nights, had a fab time, lovely facilities, excellent food and customer service, nice rooms, we wanted for nothing! Would definately recommend. Good shuttle service to airport and malls..."
},
{
"reviewID": 11432478,
"hotelid": 3616,
"userName": "BeckyF",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The bed was soooo comfy!!",
"frequencyID": 1,
"title": "Wanted to take the bed home with me",
"comment": "The hotel itself I thought to be very nice. The pool was a bit smaller than I had expected from what I had seen in the picture on the web site but it was still relaxing (if you have sensitive eyes bring some goggles the chlorine was very strong). Room service was pretty good, the pecan brownie was amazing with the raspberry syrup and the hamburger sliders with french fries were pretty good too.."
},
{
"reviewID": 11432533,
"hotelid": 353,
"userName": "TxRoadWarrior",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boerne, TX, USA",
"arrivalMonth": "9/2011",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't let the rennovations scare you off - besides, who on earth would stay the entire time in the hotel when visiting NOLA?",
"frequencyID": 3,
"title": "Great experience even with renovations",
"comment": "Yes, this hotel is undergoing some renovations; however they more than make up for any disarray with superior service. The staff was quick to direct us to their temporary check-in facilities and anything else we needed. Assigned room had just been completed the day before but you'd never know as everything was in its place. Great location if you don't mind a little construction - which is why I rated the facilities at 'average' not excellent. Will definitely return to see the finish out."
},
{
"reviewID": 11432571,
"hotelid": 3576,
"userName": "DeniseB123",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Redwood City, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Staff is great, hotel needs an update.",
"frequencyID": 4,
"title": "This hotel needs an upgrade...",
"comment": "I stay at a lot of Grandbourne hotels, so I can say with assurance that this is not the best of the bunch, not by a long shot. While the staff was terrific, the room was not. One of the phones didn't work, the other had such a loud buzzing you couldn't hear anyone speaking. The bathroom was missing a bath mat and was so poorly laid out that the towels were on the other side of the room from the tub. The tub also had someone else's hair in it...not my cup of tea. I would say the overall amenities - even the snacks provided on the business level - were pretty sad. I think the whole place (except the staff) needs a makeover."
},
{
"reviewID": 11433014,
"hotelid": 139,
"userName": "BlessedNana7",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Colorado Springs, CO, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Emma on the Club Floor is WONDERFUL",
"frequencyID": 2,
"title": "Great Staff",
"comment": "The only thing I don't like is the bathrooms are small"
},
{
"reviewID": 11433053,
"hotelid": 832,
"userName": "JS2412",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Richmond, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfort",
"frequencyID": 3,
"title": "This hotel is very accomodating",
"comment": "Very relaxing and comfortable, staff very accommodating. Bonnie worked to make sure our stay met all of our needs The manager over reservations for block rooms"
},
{
"reviewID": 11433220,
"hotelid": 3676,
"userName": "Pickey2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Richmond, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is so nice. They greet you at the door and make you feel that you are special.",
"frequencyID": 3,
"title": "Find a Reason to go...it's worth it!",
"comment": "Spotless room, wonderful food and great service. What more could you ask for? I never heard of this hotel and lived 5 hours away but I read the reviews online and took a chance. I couldn't have had a better time. Stayed on club level and the service was out of this world. The pool, the gym and the lobby were wonderful. I am actually looking for a reason to go back!"
},
{
"reviewID": 11433232,
"hotelid": 196,
"userName": "cincycat",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cincinnati, OH, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Great Service",
"comment": "We made a last minute decision to visit Chicago for my daughter's 11th birthday. Our preferred BPG location was booked, but we took and chance here and are glad we did. When I realized we were going to be getting in much later than expected, I called the reservation desk and spoke with LInda. I told her we were arriving late, and that it was my daughter's birthday. I had read a couple of reviews on Trip Advisor, so I asked that we be assigned a \"renovated room\". Much to our delight and surprise, we were upgraded to a Club Room."
},
{
"reviewID": 11433362,
"hotelid": 1557,
"userName": "EdinaB",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "MN",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Good pet policy",
"comment": "It is difficult to find a quality hotel that will allow pets. We were pleased with the pets policy, taking a deposit against damage or soilage, rather than charging a fee regardless of whether or not the pet caused any harm."
},
{
"reviewID": 11433472,
"hotelid": 1196,
"userName": "Niki21",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Long Beach, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great hotel all around",
"comment": "This hotel has accommodations and overall services."
},
{
"reviewID": 11433660,
"hotelid": 3205,
"userName": "h20runner",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice hotel in great location",
"comment": "Located downtown with lots of shopping, nightlife, and excellent dinning to chose from. The only negative was the \"convenience store\" inside the hotel. $5.50 for Chapstick? Ridiculous prices."
},
{
"reviewID": 11433672,
"hotelid": 855,
"userName": "Rocky55",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The room needs renovation and is not clean.",
"frequencyID": 3,
"title": "This hotel needs work",
"comment": "room was not clean. stained carpet and furniture. walls patched. bathroom walls dirty. furniture worn. dogs should not be allowed."
},
{
"reviewID": 11433722,
"hotelid": 1138,
"userName": "SadlySurprised",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Huntington Beach, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Eco tag for door is an all or nothing option. Change sheets, towels, make beds, empty trash, clean bathrooms OR none of the above.",
"frequencyID": 2,
"title": "Multiple things went wrong",
"comment": "Loved the glass of wine on arrival with friendly personnel to greet us."
},
{
"reviewID": 11433768,
"hotelid": 2003,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bakersfield, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Belvoir as always",
"comment": "This Belvoir was no different from the rest...great! Staff was friendly and helpful. Lobby and room were clean and organized. And of course there was Starbucks coffee in the room!"
},
{
"reviewID": 11433812,
"hotelid": 1364,
"userName": "LA2017",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cordova, TN",
"arrivalMonth": "9/2012",
"datePosted": "10/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Great service and location",
"comment": "This was my first trip to St. Louis since I was a child. The location of this hotel was wonderful !! Close to so many things to do. The hotel was clean and the service from everyone was exceptional. We will be returning!!"
},
{
"reviewID": 11434246,
"hotelid": 1959,
"userName": "DanW1176",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Washington, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Everything in room was clean and fresh and the staff was very friendly.",
"frequencyID": 2,
"title": "Good place to stay.",
"comment": "Good outside security with clean rooms and friendly, helpful staff. Beds and pillows were very fresh, clean and comfortable. Well located near North and South ramps to Interstate 5 for easy travel in the area. Restaurant food was very good -- service excellent and overall dining pleasant and relaxing."
},
{
"reviewID": 11434298,
"hotelid": 994,
"userName": "RR92121",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "below average ~",
"frequencyID": 3,
"title": "check out statement should sent to guest room",
"comment": "They should provide the statement before next day breakfast time to the guest room."
},
{
"reviewID": 11434387,
"hotelid": 760,
"userName": "melanie52",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Key West, FL 33040, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great staff",
"frequencyID": "",
"title": "the suite gives me everything i need",
"comment": "love the suite, coffee in the morning and refrigerator for leftovers and pop, huge bathroom with lots of places to put all your stuff, microwave to heat up leftovers. wonderful bed and linens."
},
{
"reviewID": 11434469,
"hotelid": 914,
"userName": "GA910",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pickering, ON, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Fantastic Anniversary Weekend",
"comment": "Had a wonderful anniversary weekend. Service was fantastic! Will definitely come back."
},
{
"reviewID": 11435359,
"hotelid": 19,
"userName": "GlobalFalcon",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Pune, Maharashtra, India",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Extremely friendly & helpful associates",
"frequencyID": 4,
"title": "Comfort and privacy at a great price",
"comment": "Located adjacent to the Airport terminal building, the hotel is very convenient for travelers. Large size rooms with comfortable bed make this hotel a good choice."
},
{
"reviewID": 11435407,
"hotelid": 1327,
"userName": "Des07",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel has a great gym",
"comment": "I was pleasantly surprised when I went to work out how nice the gym was. Two flat screen tvs were placed in great locations to make working out more enjoyable It had all equipment necessary for my work out and was kept pristine."
},
{
"reviewID": 11435483,
"hotelid": 3068,
"userName": "jr2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Nice Hotel",
"comment": "Nice hotel, friendly staff"
},
{
"reviewID": 11435774,
"hotelid": 460,
"userName": "Chuck1951",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Helpful staff",
"frequencyID": 4,
"title": "Hotel was good but man are those walls thin",
"comment": "I stayed at this hotel because I was in town for a convention. The location was great, the concierge and other staff were extremely helpful, the room clean and comfortable. Huge issue though is the lack of soundproofing. I could hear every word, every laughter, every sound that came from my neighbors. Every sound, to the point where I felt uncomfortable having confidential conversations on the phone while in my room."
},
{
"reviewID": 11435928,
"hotelid": 111,
"userName": "DTownTraveler7",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Detroit, MI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The room furnishings are is need of a major upgrade.",
"frequencyID": 3,
"title": "Wasn't what I expected.",
"comment": "The hotel needs a make over. No 24 hour room service. No late night bar. The hallways leading to the room has an old feel and dampness. The only thing is the room HOT with style were the LG television's. That;s with me staying is a suite. I expected more, with the hotel being connected to Cumberland Mall. At check in, for the first time I had to ask hotel staff about my amenities as a GOLD member. I won't be staying there again. I'll look to stay at one Grandbourne's Midtown properties."
},
{
"reviewID": 11435939,
"hotelid": 90,
"userName": "TW1012",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Memphis, TN, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very close to National Harbor",
"frequencyID": 3,
"title": "Very Pleasant",
"comment": "Nice hotel in a quiet town. Enjoyed my stay. Slightly disappointed with airport shuttle and check-in."
},
{
"reviewID": 11435967,
"hotelid": 1774,
"userName": "Debbie2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "St Paul, MN, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great!",
"frequencyID": 1,
"title": "Thank you for the wonderful accomodating stay!",
"comment": "I just went up there by myself for 2 days and the weather was fantastic. I talked for a long time with the bartender and got excellent service and company. I just had a problem with my TV and they ended up moving me to a better room! The fitness center was very nice as well. It made me want to work out longer! Thank you!"
},
{
"reviewID": 11436011,
"hotelid": 353,
"userName": "SJR22",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Elgin, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Right next to the French Quarter",
"frequencyID": 2,
"title": "Currently being renovated, but a very nice property",
"comment": "The hotel is undergoing a major renovation, but the staff and the management are going out of their way to make sure guests are comfortable. I stayed in a newly renovated room and it was by far the nicest room I have ever had in New Orleans. When they complete the work this will likely be the best spot in NO."
},
{
"reviewID": 11436136,
"hotelid": 1703,
"userName": "NicknameASLA",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Baton Rouge, LA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Fitness Center/Pool Area",
"comment": "The facilities for both the fitness center and the pool area were one of the best I have seen other than at a resort. Just wonderful!"
},
{
"reviewID": 11436240,
"hotelid": 1497,
"userName": "tati51",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bronx, NY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "best location",
"frequencyID": 1,
"title": "great location",
"comment": "first time staying in old san juan and it was an excellent choice - the hotel is located near the docks where cruise ships arrive - you can take the ferry to catano for the barcardi visit - you can pick up the trolley a block over - the hotel has two great restaurants but there is an abundance of restaurants throughout to satisfy everyone's taste -"
},
{
"reviewID": 11436410,
"hotelid": 353,
"userName": "Joey10",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Minden, LA (NW section of state)",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "I've been visiting your city since I was a child and this is the best of the best. No complaints whatsoever",
"frequencyID": 2,
"title": "Belvoir Hotel ... 9/29 - 10/2, 2012",
"comment": "Great hotel in all respects. Location convenient to everything we needed. LOVED your elevators ... no stopping at each floor up to 37th. View was wonderful, as requested upon making reservation. Water pipe break a minor inconvenience but taken care of promptly by hotel personnel. All good and we will definitely be back."
},
{
"reviewID": 11436522,
"hotelid": 1703,
"userName": "Rowbear97",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient to Convention Center",
"frequencyID": "",
"title": "Conference Location",
"comment": "This hotel may not be the closest to a convention center but it was the best."
},
{
"reviewID": 11436569,
"hotelid": 813,
"userName": "Mike1121",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Haverstraw, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Stylish decor",
"frequencyID": 1,
"title": "Everything you could ask for",
"comment": "My stay at your hotel was terrific. The room was very clean and comfortable and the styling was very attractive. Your amenities, including gym and pool, were all top notch and the convenient access to Syracuse University was incredible. Finally, every staff person I met was friendly and courteous and went out of their way to be helpful. If in Syracuse again, I would definitely stay with you."
},
{
"reviewID": 11436709,
"hotelid": 83,
"userName": "JW7677",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very friendly staff",
"frequencyID": 2,
"title": "Outstanding Staff",
"comment": "I found the hotel to be very comfortable and clean but most of all the staff was very friendly and helpful. I would highly recommend it for anyone looking to stay in the Los Angeles area."
},
{
"reviewID": 11436795,
"hotelid": 3115,
"userName": "Chop",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent Staff",
"frequencyID": 3,
"title": "Professional and Courteous",
"comment": "The staff was great. The 3rd shift receptionist and security guard were extremely helpful and professional. They also have a great personality for what they do. They are a great asset to your company. I am sorry I cannot remember their names at this time."
},
{
"reviewID": 11436955,
"hotelid": 377,
"userName": "Gail61",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Right on the beach!",
"frequencyID": 2,
"title": "Exceptional Facilities and Service",
"comment": "The infinity pool for adults was fabulous! The view, lounging area and service were exceptional. Thanks to Linda and Brittany!!"
},
{
"reviewID": 11437353,
"hotelid": 421,
"userName": "Cheryl4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Southern California",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Location",
"comment": "We have stayed here 3 times and are never disappointed. The staff is very helpful, with quick check-in. The location though is the best. It's within walking distance of Times Square, Central Park, Rockefeller Center and 5th Avenue. Love this hotel in NY!!!"
},
{
"reviewID": 11439060,
"hotelid": 468,
"userName": "Rich1pal",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "I am a customer service expert and can honestly say: Service and welcoming attitude by the staff is what separates this hotel from the others.",
"frequencyID": 2,
"title": "Truly A Magical Stay",
"comment": "This was our 4th year at the hotel and they consistently exceed our expectations. The staff has been amazing since our first trip in 2009 and just keeps making our experience beter with each passing year. Whether it was our fist year or 4th year we felt welcomed by the hotel. Dinners delicious with world famous restaurants such as Blue Zoo, Shula's Stakehouse, Il Malino's. Breakfast was an experience at Garden Grove with Goofey and Puto. Fresh was another great place for for breakfast. Kids club was amazing with our daughter so much that she didn't want to leave."
},
{
"reviewID": 11439190,
"hotelid": 1196,
"userName": "DJ721",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pasadena, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Your beds are AMAZING!!!",
"frequencyID": 3,
"title": "One issue",
"comment": "Our stay was comfortable and the staff was great. The only issue was with the keys. They continued to de-activate, locking us out of our room twice. This was very inconvenient since my roommate and I were part of a conference and needed to be at our event on time."
},
{
"reviewID": 11439260,
"hotelid": 353,
"userName": "ItalianTraveller",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Milan, Italy",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Nice location",
"frequencyID": 4,
"title": "Nice location, but be ready to argue with the staff",
"comment": "One hour for opening the door of my room: how to define it? Besides, the persons at the front desk were, at the best, indifferent."
},
{
"reviewID": 11439330,
"hotelid": 196,
"userName": "Staj",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Take advantage of all the perks...THEY HAVE PLENTY!!!",
"frequencyID": 2,
"title": "My Stay in Chicago wt Fam",
"comment": "5 Stars all the way is the reason I choose this Hotel over any in Chicago."
},
{
"reviewID": 11440011,
"hotelid": 196,
"userName": "Staj79",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "LOCATION!!! You can get to anywhere from where you are.",
"frequencyID": 2,
"title": "Weekend Getaway in Chicago",
"comment": "Thanks for Making it a great Weekend...See you guys soon!!"
},
{
"reviewID": 11440791,
"hotelid": 3674,
"userName": "Jackie123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Love this hotel",
"comment": "The revamp looks great - spacious new gym, restaurant/bar area is more social and comfortable. The staff is always fantastic at this hotel."
},
{
"reviewID": 11440949,
"hotelid": 468,
"userName": "critterhouse2",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Room Review",
"comment": "We did not recieve our free bottle of water that was included in the hotel package. Even if we have the DND sign on the door the bottle could be placed in front of the door."
},
{
"reviewID": 11441061,
"hotelid": 111,
"userName": "PriceisRight",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "LA, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "AMAZING STAFF, LOCATION AND STAY!!!",
"comment": "I was in Atlanta for 3 days on a business trip with 12 other people, the Belvoir staff was amazing... in getting us rooms on a short turn around, setting up a group of rooms at a terrific day rate, and accommodating the parking spot for a very large tour bus we are driving around in. Special shout out to Wayne at the front desk for all his help, TY in the restaurant who we loved loved loved and the rest of the staff .. truly can't wait to get back to Atlanta and stay there again. The rooms are large, comfortable and the beds amazing...."
},
{
"reviewID": 11441091,
"hotelid": 1391,
"userName": "IMPeter",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location - very peaceful",
"frequencyID": 4,
"title": "Golf",
"comment": "Golf course was not in the best shape... pretty brown..."
},
{
"reviewID": 11441730,
"hotelid": 3068,
"userName": "Xenophobia",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fort Mill",
"arrivalMonth": "3/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent Location",
"frequencyID": 2,
"title": "Serious BPG Issues",
"comment": "When I made my last 2 reservations, I was under the impression that as an BPG member a breakfast was included and that our room would be in the tower. We were not roomed in the tower for either of the 2 reservations."
},
{
"reviewID": 11441748,
"hotelid": 743,
"userName": "Rob747",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location to everything",
"frequencyID": 3,
"title": "Features",
"comment": "The hotel was great. Loved the remodeling job. Now if they could get more channels on the TV"
},
{
"reviewID": 11441886,
"hotelid": 1266,
"userName": "Jihana",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's right across from the mall with plenty of good food options nearby, even within walking distance.",
"frequencyID": 3,
"title": "Comfortable hotel, friendly staff",
"comment": "Staff has always been very nice and accommodating. I appreciated Kevin's friendliness at the bar when I ordered food. The rooms are always clean, comfortable, in good condition, and properly equipped. I would stay again."
},
{
"reviewID": 11442035,
"hotelid": 115,
"userName": "Hawaii",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice stay overnight",
"comment": "Good hotel. Nice staff. Good clean room."
},
{
"reviewID": 11442383,
"hotelid": 995,
"userName": "monichani40",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "is clean, rooms are huge",
"frequencyID": 2,
"title": "Halloween time",
"comment": "We had a wonderful stay at Belvoir this last weekend and I cant wait to come back! The shuttle bus gets us to and from the park so fast and the rooms are just wondeful!"
},
{
"reviewID": 11442789,
"hotelid": 270,
"userName": "EISENHOWER",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NY",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Inconsistent",
"comment": "1st time I was here(since i was thinking this will be an annual thing for my family) it was good so we had this notion of coming back and making it our yearly going away from \"work\" but this one was NOT as good as the first one. The coming in and check -in was no problem...checking out I was told we are \"allowed\" extended check out so I thought we were good!! So we spend a little over 12 noon and came back to check out at 1 pm after we had shopping and lunch, we came back and were locked out..called thru th courtesy phone and told them of our situation, they said they will send someone up..after a good 30 min I went downstairs and the receptionist told me it \"automatic\" that rooms locked after 12 noon. (though we arranged for a 2 pm check out the room locked at noon...OK) Drove away and stopped at a gas station coming out of AC...I was checking my tires and I noticed that my vehicle had been \"scratched... 3 NEW \"Key run i found\" that was not there before last nite and we parked Valet at the hotel for 2 days 24 hours....I didn't wanna go back just to make a fuzz...but its was disappointing."
},
{
"reviewID": 11443121,
"hotelid": 111,
"userName": "CANUT8KIT",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Christiansburg, VA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Atlanta Quest",
"comment": "Excellent staff, too bad facilities are soo disapointing."
},
{
"reviewID": 11443198,
"hotelid": 1469,
"userName": "opihi",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oahu, Hawaii, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Familly friendly environment",
"frequencyID": 3,
"title": "A weekend getaway!",
"comment": "Our family enjoyed a weekend getaway at the Belvoir Kona. Everyone was so friendly and helpful to us. My family had fun in the pool and playing at the Club Le'ale'a. We will make it a point to return to Kona again."
},
{
"reviewID": 11443549,
"hotelid": 1557,
"userName": "TA42",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Very Quiet",
"comment": "The hotel was very clean. The staff was very nice. The beds were comfortable and the room was very quiet. I don't remember hearing anything from outside the room at all."
},
{
"reviewID": 11443552,
"hotelid": 1703,
"userName": "Jazzbo9",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Alameda, CA USA",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Perfect place",
"comment": "I always stay at this hotel when I'm in Phoenix. It is convenient to the airport, at the center of everything, and it is a super nice Belvoir. It feels like a much more expensive hotel than it is. The computer lounge is great and their is always a friendly crowd in the bar."
},
{
"reviewID": 11443731,
"hotelid": 379,
"userName": "Kathy450",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Millington, IL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Hotel has good location and good service",
"comment": "This Belvoir Hotel had a great location on a wonderful beach. Rooms were very clean and priced reasonably. They have a very helpful and pleasant staff. I would like to see more art work on the walls and our room's air conditioning was not working very well."
},
{
"reviewID": 11443774,
"hotelid": 2003,
"userName": "grambo",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Nice hotel",
"comment": "We arrived early and they made every effort to get us into our room without delay. Convenient location and very friendly staff."
},
{
"reviewID": 11443945,
"hotelid": 344,
"userName": "Breck",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hawaii",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Terrific beds and great room service with very good food.",
"frequencyID": 2,
"title": "Great hotel for the price",
"comment": "We stay at this hotel anytime we have a layover at the LAX airport. It is always consistent, rooms are large and lovely and the beds are great. We highly recommend it to weary travelers. It's our home away from home in LA. We don't use the spa or pool as we're usually only overnight."
},
{
"reviewID": 11444143,
"hotelid": 3620,
"userName": "Msjen59",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It very convenient to the airport and major roads.",
"frequencyID": 3,
"title": "Belvoir Never Disappoints",
"comment": "Belvoir never disappoints. The room was clean and comfortable. Check in/out was quick. Staff members in the hotel were very friendly. Service in the restaurant was very slow considering there were barely any other customers."
},
{
"reviewID": 11444402,
"hotelid": 3616,
"userName": "dollygee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Albany, NY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You will not be disappointed.",
"frequencyID": 3,
"title": "The best motel ever!",
"comment": "I have stayed in some very nice hotels all over the world, but the Stamford Belvoir exceeded all expectations. ALL the staff was friendly and happy, the bed was fabulous and the food was excellent. I was there a week and truly felt at home."
},
{
"reviewID": 11444451,
"hotelid": 1021,
"userName": "Veronica64",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Rockledge, FL",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Fabulous Visit",
"comment": "This was my first time at a Belvoir Suites and it will not be my last. The hotel staff was extremely personable and very professional. I was very impressed with the food served at the in house restaurant. I highly recommend the Belvoir Suites!"
},
{
"reviewID": 11444476,
"hotelid": 1317,
"userName": "Noony",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lansing, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "never disappoints",
"frequencyID": 3,
"title": "always a pleasure",
"comment": "I love stay at this hotel. It has everything I would want. The service standard is \"excellence\" and it never disappoints. The staff is always polite and willing to go the extra mile to please. The rooms are always clean and bed is wonderfully comfortable. I can truthfully say this is my favorite hotel."
},
{
"reviewID": 11444723,
"hotelid": 353,
"userName": "giggie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "vermont",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "what it cost to park your car when you call you are told one thing but when you get there its different",
"frequencyID": 3,
"title": "ms",
"comment": "our room was large very clean nice view.the only thing not sure if my card was updated"
},
{
"reviewID": 11444754,
"hotelid": 1784,
"userName": "kjs1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Worth, T",
"arrivalMonth": "8/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the staff is terrific",
"frequencyID": 1,
"title": "a wonderful experience",
"comment": "I can't say enough nice things about my stay at the Belvoir. Everyone was professional and went the extra mile to make things comfortable."
},
{
"reviewID": 11444807,
"hotelid": 379,
"userName": "socalwingnut",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its okay I would go back, needs to be updated with TV / USB consol to play your ipod and other electronics",
"frequencyID": 3,
"title": "need some games",
"comment": "it sure would be nice to have some ping pong tables or pool tables to paly on at night, not much to go after the sun goes down."
},
{
"reviewID": 11444981,
"hotelid": 40,
"userName": "Bob1627",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "calif.",
"arrivalMonth": "10/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "great location",
"comment": "The location was wonderful in terms of getting to OHare ,the hotel staff very attentive. The only negative was the room had a smokie smell but when my son and I checked in at 10:30 pm we were too tired to ask for a change. The room had several dirty spots in the carpet and quite frankly I expected better."
},
{
"reviewID": 11445018,
"hotelid": 1776,
"userName": "MAAB",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Central Texas",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient for museums.",
"frequencyID": 3,
"title": "limited dining, otherwise great",
"comment": "Location was very convenient to museums, and taxi service to the historic area was readily available. Rooms were very comfortable and clean. The hotel was excellent in every way---except for the cafe. Why does it only serve breakfast.? I would have likes some options in the hotel besides the bar and full restaurant. The cafe facilities were there, but they only served one meal--breakfast."
},
{
"reviewID": 11445096,
"hotelid": 2003,
"userName": "GRP1921",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Sherwood Park, Alberta",
"arrivalMonth": "9/2012",
"datePosted": "10/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Pleasant Stay",
"comment": "I just finished a 5 night stay at the Belvoir Suites. I arrived several hours earlier than the identified check-in time to find that a room was still available and I was upgraded to a higher floor. The hotel is in a good location, only a couple blocks to the Gas Lamp District - a must attend location, especially on a weekend night. The rooms are spacious and cozy, though there was some ware certainly showing throughout the room. I asked for a small fridge to be brought up so I could keep my jogging drinks cold. I was barely off the phone and a fridge was being delivered. The front desk staff were friendly and accomodating. Overall a pleasant stay, and I would return without much thought."
},
{
"reviewID": 11453443,
"hotelid": 1556,
"userName": "SADPlatinum",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "austin texas",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff make stay so pleasant",
"frequencyID": 4,
"title": "great place",
"comment": "I stay here at leasdt once a month, front desk people great."
},
{
"reviewID": 11453553,
"hotelid": 3748,
"userName": "Golfgal27",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "St. Augustine, FL",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Impressive",
"frequencyID": 3,
"title": "Impressive Stay",
"comment": "The hotel more than met our expectation. The renovations, staff, food quality all were excellent. Look forward to returning."
},
{
"reviewID": 11454173,
"hotelid": 127,
"userName": "Tiffany01",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Very Accomodating",
"comment": "My boyfriend and I arrived at the hotel very late at night. When booking the hotel we asked for a king bed but when we got there (I'm assuming since we got there so late) we got two double beds. Since we are a couple, we naturally wanted to have the king bed. The next morning I called the front desk and asked to be moved to a room with the correct bed and they accommodated me right away. All of the staff at the hotel was very helpful. I would definitely recommend this hotel to anyone."
},
{
"reviewID": 11454230,
"hotelid": 341,
"userName": "LJS7",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Texas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff, clean environment.",
"frequencyID": 3,
"title": "Always meets our expectations",
"comment": "We have stayed at this hotel several times in the past 5 years while visiting family. This hotel always meets our expectations in every way and more."
},
{
"reviewID": 11454308,
"hotelid": 1236,
"userName": "PDH2012",
"overall": 1,
"roomComfort": "",
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Evanston IL",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No hot water",
"frequencyID": 2,
"title": "Great location, indifferent front desk staff",
"comment": "Room not available at 3:30, had to wait two hours then was sent to an occupied room."
},
{
"reviewID": 11454443,
"hotelid": 430,
"userName": "Wenste",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 0,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Diego, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not to stay there",
"frequencyID": 1,
"title": "Belvoir Boston Hotel",
"comment": "The hotel was overpriced and underwhelming. Most of the time walking around inside was like walking inside a refrigerator. The meeting rooms hallways and common areas were way too cold."
},
{
"reviewID": 11454684,
"hotelid": 468,
"userName": "SandyRandy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Fatastic Staff",
"comment": "The staff went beyond making our stay most pleasant. We had a room that had a toilet that ran all night, the next day they moved us to a room with two balconies and what Great fireworks. We would love to stay in this room again. Please send us specials."
},
{
"reviewID": 11454775,
"hotelid": 3054,
"userName": "Wads",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fairport, NY 14450, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 1,
"title": "Great stay at Indy Belvoir City Center",
"comment": "Had an upgrade to a suite. Lots of room, and all very clean. Love the fact they offer $5 certificate for in hotel use if you go green and dont have the maids come in daily. Staff was very friendly and helpful pointing out restaurants and sights to see. Was their for a conference and it went very smoothly."
},
{
"reviewID": 11454792,
"hotelid": 102,
"userName": "Andy972",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Germantown, TN, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "Positioned well to downtown",
"comment": "The hotel was positioned well to get on the expressway and get downtown within 25-30 minutes, especially with the HOV lane. Great accommodations and coffee shop for a quick get-a-way with a bite to eat."
},
{
"reviewID": 11454803,
"hotelid": 430,
"userName": "Kippie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Smith, AR, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "That Belvoir Hotels strive to make your visit awesome!",
"frequencyID": 2,
"title": "Great Location!",
"comment": "We loved the hotel and the location. We were shocked by the expense of parking our rental car....$46 a night! Totally too much for parking..should be a little cheaper for hotel guests. Oh well...learned lesson...not to park a car there!"
},
{
"reviewID": 11454846,
"hotelid": 377,
"userName": "kamaaina4Belvoir",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Waikiki, Honolulu, HI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Super kid friendly! Wjile my husband was working, i was at the hotel with 2 of my children, it was so easy for me!",
"frequencyID": 2,
"title": "Best Family Resort on Oahu!",
"comment": "is hotel has the best pool for little ones; my son is 2 and daughter is 5. There is plenty of pool area where they can stand and swim without me having to carry them. There is a fun little water slide that my 2 year old loves and a bigger slide that my 5 yeart old and I love. When I am here, I too can really enjoy and relax. They offer great packages with discounts on meals, free photo shoot, and always some extra perks!"
},
{
"reviewID": 11454936,
"hotelid": 914,
"userName": "jmaxwell83",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Asheville",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the great location",
"frequencyID": 1,
"title": "great hotel",
"comment": "as a Grandbourne employee i knew what to look for and everything was great. My wife and i will be back!"
},
{
"reviewID": 11454962,
"hotelid": 468,
"userName": "Debbie64",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful!",
"frequencyID": 3,
"title": "Hotel was great",
"comment": "Beautiful hotel. Nice staff, clean rooms, good food. The meeting rooms are too cold though."
},
{
"reviewID": 11454994,
"hotelid": 3175,
"userName": "baseballmom70",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Kerrville, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great if you want to walk to Rangers game and the pool is great.",
"frequencyID": 3,
"title": "getting worse with each stay",
"comment": "This was my 24 stay since April 22nd 2012. I always use the valet to park. Was very disappointed to get in my car two days later to find they had dropped a blanket out of my car(in the rain) and it was wadded up on my floor board all ready starting to smell. Also, ordered room service and after waiting 45 minutes I called back to be told that they forgot to get my name and room number so they did not cook it and the kitchen was now closed. The next morning I called to order coffee and the lady told me what room I was in and my last name and when I asked her how she knew she told me that name and room always show when you call room service and front desk. So, not too sure how the person the night before could claim they couldn't cook our food because they did not know what room or name. The only reason we stay here is because it is very convenient when going to the rangers games.(walking distance) However, the rooms are over priced and so is the food. The hotel is pet friendly which is great, however you can smell urine smells in the hallways and rooms. They need to reserve one area for people with pets. Carpets are also very dirty."
},
{
"reviewID": 11455145,
"hotelid": 2017,
"userName": "DR12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Mexico",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nice rooms",
"comment": "Facility and and rooms are nice and very clean. One side of hotel overlooks industrial and railroad area on one side. Asked to be moved to the other side of the building. Disappointed the staff would not accommodate this request."
},
{
"reviewID": 11455282,
"hotelid": 19,
"userName": "Bob194",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Hampshire, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "Excellent facility, stay here 4-5 times a year. Park and Stay feature is a plus. Excellent staff !"
},
{
"reviewID": 11455338,
"hotelid": 1469,
"userName": "Manta61",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "FL",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great View of Mantas on Veranda",
"comment": "Fablous location to watch the sunset and then the Mantas swim in the lights of the hotel. We have stayed at this site several times and the location is awesome on the water and everything at the Belvoir is perfect. Staff so nice and helpful."
},
{
"reviewID": 11455382,
"hotelid": 881,
"userName": "ElyseLosAngeles",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "LA, CA",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Most of the staff is exceptional.",
"frequencyID": 2,
"title": "Made our trip!",
"comment": "Greatly appreciate the helpful & friendly staff."
},
{
"reviewID": 11455468,
"hotelid": 1428,
"userName": "Rene",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tarrytown, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Excellent place to stay",
"comment": "Everyone went above and beyond to accomodate any of our needs. We would highly reccommend this hotel!!"
},
{
"reviewID": 11455684,
"hotelid": 3175,
"userName": "1no2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nothing Missing",
"comment": "My stay was as comfortable as could be."
},
{
"reviewID": 11455690,
"hotelid": 2019,
"userName": "JanieT",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Indiana, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great room layout for a conference.",
"frequencyID": 3,
"title": "Great small-conference venue",
"comment": "This location has excellent room arrangement for a small to medium size conference. Not much walking required to move from room to room. The staff was very supportive during set-up. We were frustrated by lack of frig and microwave in guest rooms. Some room problems had 4 guests packed into a king room and 1 guest in 2 double bed room."
},
{
"reviewID": 11455739,
"hotelid": 344,
"userName": "ChristopherC",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Nouvelle-Cal餯nie",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "a am鬩orer",
"comment": "J'ai sejourne avec ma femme dans cet hotel dans le cadre de mon travail et j'ai ete tres surpris des le premier jour de ne pas avoir de coffre dans la chambre ce qui parait un minimum dans un Belvoir. La receptionniste m'a propose de mettre mes valeurs dans un cffre a la reception et m'a dit que l'hotel etant vieux il ne disposait pas de coffre dans les chambres (argument un peu l駥r quand on sait que les coffre se pose dans la penderie sans travaux)."
},
{
"reviewID": 11455768,
"hotelid": 214,
"userName": "dinocasino",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fresno, CA, USA",
"arrivalMonth": "Multiple",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You feel like your at a special resort hotel.",
"frequencyID": 3,
"title": "this hotel is very enjoyable",
"comment": "We really enjoy this hotel. We love staying in the rooms by the pool. The staff is curteous, freindly and profesional. We really appreciate Oscar at the front desk. He is very curteous, helpful and accomodating. All in All, we feel like staying at the Belvoir is very relaxing, enjoyable and fun."
},
{
"reviewID": 11455854,
"hotelid": 421,
"userName": "jaetee",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very close to Times Square",
"frequencyID": 2,
"title": "Good location",
"comment": "This hotel is very close to the heart of Times Square. Great hotel for the price and location."
},
{
"reviewID": 11455895,
"hotelid": 83,
"userName": "KED123",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Melbourne Australia",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff",
"frequencyID": 1,
"title": "Great location for Universal Studios",
"comment": "Terrific location, close to subway, staff terrific. Only downside was no fridge in room, but as I needed to refrigerate some medication, the staff located a small fridge to put in our room. This was very kind and helpful for me. Will stay again next time we're in LA"
},
{
"reviewID": 11455940,
"hotelid": 1569,
"userName": "ubtraveler1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and club lounge!",
"frequencyID": 4,
"title": "Nice club lounge and great view of the fireworks!",
"comment": "I stay almost every month and I am always given club access (platinum status recognition) and a gift card for food purchases. It is definitely a family hotel but the room is always quiet and peaceful. The staff are all attentive and friendly! I will continue to return!"
},
{
"reviewID": 11456202,
"hotelid": 3679,
"userName": "Fadtw",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "DTW",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great airport hotel",
"comment": "Friendly staff, nice rooms, great beds. What more do you need at an airport hotel. Oh, good van service to the airport. Has that too."
},
{
"reviewID": 11456249,
"hotelid": 1978,
"userName": "dabaobao",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Ok for one night, but need improvement",
"comment": "I like the the hotel, free parking. Staff was friendly, Room was ok."
},
{
"reviewID": 11456405,
"hotelid": 3620,
"userName": "JYK06",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Just ok...",
"comment": "The staff were super unfriendly at check-in, my keys didn't work twice, and the parking is horrific. There are no elevators to the parking so you wind up carrying your bags either up or down stairs. And the parking is a maze!! Zero recognition of being a BPG member including not even acknowledging it at checkin. Property is very difficult to get to as well."
},
{
"reviewID": 11456619,
"hotelid": 1364,
"userName": "Jimmy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Calgary, Alberta",
"arrivalMonth": "12/2010",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 4,
"title": "Great location and spacious room",
"comment": "We stayed there for a hockey package, which was really well priced, during a new year stay."
},
{
"reviewID": 11456683,
"hotelid": 377,
"userName": "Gorzoom",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Toronto",
"arrivalMonth": "9/2012",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "Bed too soft, wifi too slow, floor shaking",
"comment": "Bed too soft, wifi too slow, floor shaking"
},
{
"reviewID": 11456692,
"hotelid": 795,
"userName": "Jimmy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Calgary, Alberta",
"arrivalMonth": "4/2011",
"datePosted": "10/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location and service",
"frequencyID": 4,
"title": "A very nice stay",
"comment": "Stayed with my dad ay this hotel."
},
{
"reviewID": 11456878,
"hotelid": 377,
"userName": "splank22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Waikiki, Honolulu, HI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Infinity pool is amazing",
"frequencyID": 2,
"title": "Repeat customer",
"comment": "This is a great hotel, the rooms were amazing. I will be back here next time. thank you to the staff for your fast and curtious help."
},
{
"reviewID": 11456930,
"hotelid": 96,
"userName": "Susan1001",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Avoid room service food.",
"frequencyID": 2,
"title": "Great Rooms, Bad Food",
"comment": "The rooms were clean and very comfortable. Service was very good. The only thing that I would say needs improvement is the quality of their food."
},
{
"reviewID": 11457148,
"hotelid": 96,
"userName": "Evana",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Qatar",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "This Hotel have Good Aminities but not room service",
"comment": "the hotel was serving every day water in the room and StarBucks coffee free of Charge which was a great thing."
},
{
"reviewID": 11457299,
"hotelid": 3207,
"userName": "Cynthia123",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Stay somewhere else.",
"frequencyID": 3,
"title": "Not Happy with my stay",
"comment": "The rooms are run down and need to be renovated. The maid service skipped my room and I had to call the front desk for towels and ask to have my room cleaned. There are only 2 dining choices which is not enough for a hotel of this size. I would never stay here again."
},
{
"reviewID": 11457304,
"hotelid": 3077,
"userName": "SamNY",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "10/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Hotel needs maintenance and upgrades",
"comment": "* Room heater did not work"
},
{
"reviewID": 11457677,
"hotelid": 468,
"userName": "JoanJustJoan",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "That you have mandatory charges for water & parking.",
"frequencyID": 2,
"title": "HIDDEN CHARGES",
"comment": "Unexpected charges for parking & water. The fact that you could not decline the charge for \"mandatory\" water was deplorable."
},
{
"reviewID": 11457908,
"hotelid": 468,
"userName": "Cgattis",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Fantastic value",
"comment": "The Dolphin provides fabulous amenities--ultra comfy bedding, large rooms, amazing pool, variety of dining options, superb location/proximity to parks, transportation--at VERY competitive rates. Be warned--since our first stay, we've had trouble rationalizing staying anywhere else! Dolphin is just a great value for your Disney vacation dollar."
},
{
"reviewID": 11458079,
"hotelid": 3616,
"userName": "lutetra",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "miami",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "attention on the room details",
"comment": "the only coma in my stay is that in my 2nd day, I dont had the paper to request breakfat (that one that hangs at door) and the amenities (shampoo and conditioner) of the 1st day, were not replace., made some difficulties in my breakfast on next morning and on my shower."
},
{
"reviewID": 11458103,
"hotelid": 1364,
"userName": "Tavelingman",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": "",
"title": "Nice Hotel but Rooms Need Updating",
"comment": "The hotel is convenient. The staff was very friendly. The bed was comfortable and the bedding was wonderful! The decor and furniture were dated and a little distressed but not in bad condition. Overall it was a good stay and I would try it again but if updating is not done I would expect prices to come down."
},
{
"reviewID": 11458111,
"hotelid": 1703,
"userName": "honredhead",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "rooms are quiet",
"frequencyID": 2,
"title": "Late Summer trip",
"comment": "The hotel had many conveniences-from a lobby snack bar, to fitness center, to conference space. The bell staff was helpful and friendly. The catering staff was also great too. I really appreciated the size of the room and the quiet-I never heard my neighbors in the hallways."
},
{
"reviewID": 11458687,
"hotelid": 377,
"userName": "Jimmy",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Calgary, Alberta",
"arrivalMonth": "5/2011",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 4,
"title": "A good stay at a good hotel",
"comment": "Stayed at this hotel many times when I visited Honolulu."
},
{
"reviewID": 11459068,
"hotelid": 951,
"userName": "Defender12",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Acton, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent service",
"frequencyID": 3,
"title": "They get loyalty",
"comment": "This hotel did something that rendered me speechless. I booked a suite for friday and used points to book another room saturday. For my platinum amenity, I asked to simply stay in the same room. They did me one better. They said yes then reduced my rate for the first night to the wedding party rate! I paid half price for a suite and got it for two nights! I spent money in the restaurant several times to say thanks. And, the staff here, is excellent. Very accommodating and down to earth even when I almost missed the wedding and was freaking out!"
},
{
"reviewID": 11459830,
"hotelid": 1469,
"userName": "airport",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful views!",
"frequencyID": 4,
"title": "Great facility, super staff!",
"comment": "The hotel and surrounding landscape are absolutely beautiful. The entire staff was always friendly and accommodating from the breakfast waitstaff to the super valet guys. Great place for families with the nice pools, though gets quite noisy when trying to just read or relax without kids. Overall, awesome vacation, much due to the accommodations."
},
{
"reviewID": 11460399,
"hotelid": 151,
"userName": "Helmut",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Rochester, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Stay",
"comment": "Stayed at the Belvoir Meadowlands this week for business. The hotel has a fantastic staff, very friendly and a great location, close to NY City"
},
{
"reviewID": 11460484,
"hotelid": 828,
"userName": "tonyHapfrompgh",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "staff is friendly and good value",
"frequencyID": 4,
"title": "SVP",
"comment": "home away from home..I really like the new food in the lounge..Alex is always friendly and attentive..front desk Stephanie and Alyce are always on top of their game.."
},
{
"reviewID": 11460916,
"hotelid": 379,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Accommodations excellent.",
"frequencyID": 2,
"title": "This resort was awesome",
"comment": "Had a perfect room, beautiful view, staff very friendly and helpful with island information. Resort was very big, so not right on top of people but yet easy to socialize. Would deffinately return there again."
},
{
"reviewID": 11461321,
"hotelid": 1391,
"userName": "Ray123",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arizona, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Wear your walking shoes",
"frequencyID": 3,
"title": "Parking Issues",
"comment": "Parking is inconvenient and as you approach it appears that you are looking at the back of all buildings. Signs are too small to guide the visitors, especially at night. I was told to park at the spa to go to the convention rooms and I am not sure why when there is parking at the convention building and the spa was another 1/4 to 1/2 mile away."
},
{
"reviewID": 11462775,
"hotelid": 350,
"userName": "KodiakPA",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Kodiak Island, Alaska, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very close to downtown. The resturant next door is called the Country Kitchen and they have an all you can eat salad bar during the weekdays that is very nice. There's an awesome knife store right across the street from the hotel so if you need a new kitchen or utility knife check it out! You can walk to the main downtown area in about 5-10 minutes though I suggest you walk down 6th ave and not 5th ave since 5th ave is a bit seedy.",
"frequencyID": 1,
"title": "Very Positive Stay",
"comment": "I really enjoyed my recent stay. The room was very nice. They kept it clean. The meeting rooms were more than adequate. The hotel food was excellent. The exercise room was very nice. Staff was great, helpful and friendly. Overall a very nice stay."
},
{
"reviewID": 11463200,
"hotelid": 674,
"userName": "Vasant",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Jersey City, NJ, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Frontdesk and university grill",
"frequencyID": 4,
"title": "Great Service",
"comment": "Ian staying in this hotel every week from long time. It's my second home."
},
{
"reviewID": 11463464,
"hotelid": 1506,
"userName": "Buster123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Excellent",
"comment": "Everything was excellent as it was in the past. Rooms are comfortable & clean. Great food in the dining room. Staff is attentive and friendly."
},
{
"reviewID": 11463562,
"hotelid": 417,
"userName": "Michael452",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location and Guest Services are outstanding!",
"frequencyID": 2,
"title": "Excellent Customer Service",
"comment": "The Hotel Staff should be commended for"
},
{
"reviewID": 11463604,
"hotelid": 127,
"userName": "hou12",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston Tx",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Not satisfied with stay @ this hotel",
"comment": "Room was not very comfortable"
},
{
"reviewID": 11463781,
"hotelid": 460,
"userName": "Ben09",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Saratoga, NY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good place to stay.",
"frequencyID": 2,
"title": "Location",
"comment": "The location of this Belvoir is ideal. Only blocks to Pike's Market, shorter to many other restaurants and the monorail to the Space Needle and museums. The hotel itself is clean and the restaurant/lounge was great. The staff was also very helpful."
},
{
"reviewID": 11463887,
"hotelid": 664,
"userName": "riuvane716",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service is very good and views of the beach are magical",
"frequencyID": 3,
"title": "As always a wonderful hotel",
"comment": "I have stayed at the is hotel 15 or so times. The service is excellent, the views from the beach building are wonderful. Though I travel for business this hotel usually has vacationers but it is still pretty quiet which I appreciate. Dos Caminos is the primary restaurant an which is terrific - try the fresh guacamole. It is is walking distance to several other restaurants. The buildings are a little older as is the decor but it is clean and beachy. My family stayed here over the summer and loved it."
},
{
"reviewID": 11464038,
"hotelid": 1523,
"userName": "SW040",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great potential but not there yet",
"comment": "I stayed at this hotel at least 5 times. Positives - Its a great property, extremely clean, good restaurant options and friendly staff. Things that need work - staff needs to be trained ( for e.g. if you see 10 people trying to check-in, it would be nice to have at least 2 staff members helping with check-in process. Its always taken me forever for check-in. Next, there is no follow-up. For e.g. I dialed \"0\" to mention I did not receive my bill and they said they would send it to my room right away. After 3 hours, still no bill and no one followed-up to see if I got my bill or not. Lastly the concierge definitely needs a lot of work. The hours are extremely bad and if you leave a message with a question, no one gets back."
},
{
"reviewID": 11464197,
"hotelid": 1047,
"userName": "forgetit",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Ohio",
"arrivalMonth": "8/2012",
"datePosted": "10/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Avoid it .",
"frequencyID": 4,
"title": "This is the worst Belvoir ever",
"comment": "Hotel id Dated (18th Century) not very clean No Wi-Fi in Rooms, Wi-Fi in lobby kick you out every 4 mins, Rooms are over priced and furniture is from the Arc,"
},
{
"reviewID": 11464231,
"hotelid": 421,
"userName": "GypsySue",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Paris, TN 38242, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They will help your stay in New York be the most exciting trips you will ever have.",
"frequencyID": 1,
"title": "competent workers at this hotel",
"comment": "Everyone was so helpful and thoughtful. The rooms were great , clean, and comfortable. I would never hesitate to recommend your place for anyone, and the location is great also, Close to everything we wanted to see and do. Thank you for being so kind , and I give you the highest rating there is."
},
{
"reviewID": 11464233,
"hotelid": 1474,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Murfreesboro, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Talk to the staff and tell them what you need. They are great!!",
"frequencyID": 3,
"title": "Jenelle and Lydia were AWESOME!!",
"comment": "My family and I had an amazing time at the Read House! Jenelle and Lydia took care of us and treated us so well on my birthday get a way. This place has true southern hospitality and a great place to be pampered."
},
{
"reviewID": 11464267,
"hotelid": 196,
"userName": "Sweet2",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Cincinnati, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Beds are EXTREMELY SOFT AND SO COMFORTABLE! IT IS LIKE YOU ARE SLEEPING ON A CLOUD.",
"frequencyID": 2,
"title": "This Hotel has Great Features",
"comment": "The Bed is extremely soft. It feels like you are sleeping on a soft cloud."
},
{
"reviewID": 11464312,
"hotelid": 674,
"userName": "PaMaGa",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Moneta VA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Awesome",
"frequencyID": 3,
"title": "This hotel hadit all!",
"comment": "We loved it. Brought our 2 yr old grandaughter. Had a blast. Dan and Estelle? were amazing as well as all staff. Had a shuttle which saved $$. at Sesame Place. Room was Comfortable. Pool was warm. Brkfast was delicious. What more could you say... and Elmo Too!!!! P.S. Gen-Gen Loved the duck.... Thanks again"
},
{
"reviewID": 11464453,
"hotelid": 1995,
"userName": "gastech",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "ny",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great staff",
"frequencyID": 3,
"title": "great staff",
"comment": "we stayed 1 night , was in pa for local car show. rooms and hotel was very clean staff was very freindly and helpfull and close to"
},
{
"reviewID": 11464524,
"hotelid": 995,
"userName": "AZWildcat",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Anaheim, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is clean and comfortable!",
"frequencyID": 3,
"title": "The staff made me feel wanted",
"comment": "When ever I needed some help with something the staff gave me their attention and awesome customer service. We felt very welcomed. We will definately stay their again!"
},
{
"reviewID": 11464699,
"hotelid": 468,
"userName": "Cookie53",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chantilly, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "I was never so relaxed as I was with my stay at the Dolphin.",
"frequencyID": 2,
"title": "The Dolphin is so beautiful and great to stay at",
"comment": "I have enjoyed my stay at the Dolphin and the great staff there was very helpful."
},
{
"reviewID": 11464707,
"hotelid": 914,
"userName": "geslav",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "super hotel",
"frequencyID": 4,
"title": "This hoetel has excellent",
"comment": "The Hotel is The Best place in Clearwater"
},
{
"reviewID": 11464773,
"hotelid": 1995,
"userName": "3/26/2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Harrisburg, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly",
"frequencyID": 3,
"title": "This hotel has outstanding service",
"comment": "From the moment I register, to the fantastic dining experience, to check-out, this hotel is outstanding!"
},
{
"reviewID": 11464793,
"hotelid": 1998,
"userName": "KTexas",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Texas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Do not expect any level of customer service",
"frequencyID": 4,
"title": "Frat House",
"comment": "True to the Belvoir name, this hotel is one of the worse....just when I didn't think Belvoir could get worse! The front desk staff were rude, had an attitude, and did not mind putting calls on hold WITHOUT greeting the caller."
},
{
"reviewID": 11464872,
"hotelid": 96,
"userName": "ChiTownStogie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Large spacious and clean room.",
"frequencyID": 2,
"title": "Awesome Room",
"comment": "Stayed 1 night on Sept 2012 and was very pleased with the room. Spacious room and compfortable work desk. Nice touch on smoked glass door to bedroom. Very clean room, comfortable bed. Couldn't ask for more other than a bit pricy."
},
{
"reviewID": 11464882,
"hotelid": 994,
"userName": "MRCLEAN",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "BAD Customer Service",
"frequencyID": 4,
"title": "MAINTENANCE ISSUES",
"comment": "I checked into my first room and found the room to be very warm and the AC was running. I looked at the AC Filter and saw that it was filthy, it looked as though it had not been changed in months. I called downstairs to ask for the manager to come up and take a look. She came up stairs with the Director of Maintenance who stated that they keep a record book and that it was changed recently. I stated that if it was changed recently then you have got huge problems with dirt and dust in this hotel because a filter does not get that dirty in a matter of a couple of months. It was so bad you could not even see through the filter when held up to the light. Anyway, they change the filter and dont offer me anything. So next I get settled and unpacked and try to use the internet, to my surprise the internet was not working. I called downstairs and was told they would call the technician to see what was going on. About 1 hour later still not working, just in my room, rest of the hotel was ok. So, they move me to another room. Now I have to get all of my belongings together and make the move. We check the internet and its ok. I get settled again, go to dinner come back and try to use the TV, the remote control does not work. I call back downstairs and they send a maintenance man up. He changes the batteries in the remote, then changes remotes all together. Now it works but you have to push the up down button at least twice to change the channel and same thing with the volume. We go back and forth with this and finally I had enough and tell him to leave, I will deal with it. I go to lie down in bed and now the remote will not work at all. The maintenance man comes back up and he gets it to work but he is standing up right in front of the TV. I tell him that it should work from lying down. He states to me no, thats the way it works. I must get up out of bed, stand in front of the TV to change the channel anytime I want to change the channel. This is now very comical, if this was not happening to me I would not belive it. The maintenance man actually said, You need to get up, stand in front of the TV every time you want to change the channel or move the volume I kid you not. I had enough of this guy, so I call downstairs and speak to a front desk clerk; I ask her does she think that I should have to do this every time I need to change the channel. She actually states to me sir, if thats what maintenance says then thats what you need to do I ask her, yes I know what they said but Im asking you does this sound right. She states yes. I have to give it to them, they all stick together, no matter how stupid they are."
},
{
"reviewID": 11464906,
"hotelid": 3089,
"userName": "Trip21",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chantilly, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Jeffery K., one of the restaurant staff is wonderful.",
"frequencyID": 2,
"title": "Breakfast was great",
"comment": "We got in late Wednesday night and were greeted by friendly front desk staff. Check in was a breeze. Thursday morning we used our complimentary breakfast buffet tickets. We were seated by Jeffery K. who was very cheerful and friendly. after we got our food, Jeffery made sure our coffee cups were full and made sure all our other needs were met. we asked Jeffery to recommend things to do and places to eat dinner. He was very helpful in doing so. On Friday morning, Jeffery was on duty again and we had a wonderful conversation with him during breakfast. The breakfast food was good and Jeffery made our experience even better. Thank you Jeffery. As for the rest of our experience, our room was comfortable and clean and the staff and facilities met our expectations."
},
{
"reviewID": 11464918,
"hotelid": 828,
"userName": "mara",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "convenient",
"comment": "excellent service"
},
{
"reviewID": 11465311,
"hotelid": 468,
"userName": "SoldiersWife12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Beautiful",
"comment": "Staff was courteous & responsive. Very comfortable."
},
{
"reviewID": 11465346,
"hotelid": 994,
"userName": "pjt12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Portland, OR, USA",
"arrivalMonth": "9/2011",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location for overnite stay after flying into LaG airport",
"frequencyID": 2,
"title": "MS",
"comment": "Enjoyed overnite stay -- efficient shuttle from airport."
},
{
"reviewID": 11465381,
"hotelid": 1978,
"userName": "PlatinumPhD",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nice Rendevous",
"comment": "I'd never been to Augusta and decided to come visit as a quick, mid-week getaway. A beautiful hotel, easy to get to and in a nice centralized location to local restaurants, etc. I had a good time, and noticed that there was a BPG guest line for check-in, but we didn't end up using it. Just wish that their preparations of lunch/dinner/gift boxes could have been somewhere else other than the front desk, which delayed our check-in for a few moments."
},
{
"reviewID": 11465410,
"hotelid": 377,
"userName": "1975KH",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Australia",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Needs a renovation. Hotel staff not friendly.",
"frequencyID": 2,
"title": "Average Hotel",
"comment": "the hotel staff were slow and not friendly. the rooms were over priced and in major need of renovation. air conditioning unit in room noisy."
},
{
"reviewID": 11465697,
"hotelid": 674,
"userName": "Midwestguy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lafayette, IN",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Works for me",
"comment": "Room was nice, free internet (although you have to sign up each day), Good buffet for the meeting."
},
{
"reviewID": 11465707,
"hotelid": 1557,
"userName": "Sparkles12",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Mexico",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful and clean and easy access to airport.",
"frequencyID": 2,
"title": "Fab hotel with computer glitches",
"comment": "Love the hotel!! We ate dinner in the diningroom and I was charged someone elses bill--$10.00 more than mine. AND the COMPUTER wouldn't let them correct it. Night person was rude and not helpful."
},
{
"reviewID": 11465751,
"hotelid": 321,
"userName": "downtime",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "front desk is very friendly, the rooms are spacious, clean fitness center",
"frequencyID": 2,
"title": "very comfortable",
"comment": "They are in the middle of renovating. Can\"t wait to to see it when they have finished. I hope they have plans to improve the dining facilities."
},
{
"reviewID": 11465834,
"hotelid": 1569,
"userName": "Lisa76",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chandler, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great location",
"comment": "Beautiful property, helpful staff, great location to Disneyland and other restaurants. The room was clean with patio over looking the pool."
},
{
"reviewID": 11465953,
"hotelid": 127,
"userName": "kk2012",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San franscisco",
"arrivalMonth": "9/2012",
"datePosted": "10/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's at the harbor , but far from downtown.",
"frequencyID": 2,
"title": "Rude Staff and poor service",
"comment": "Worse experience ever. hotel run out of water, very rude staff, and poor service."
},
{
"reviewID": 11466500,
"hotelid": 1569,
"userName": "Cindy808",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Grandbournes Property",
"comment": "Hotel met all expectations. Everything seemed on the newer side. Nothing was old or worn."
},
{
"reviewID": 11466661,
"hotelid": 662,
"userName": "dare2dreambig",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Carson, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best place for the Fair.",
"frequencyID": 2,
"title": "Great as always",
"comment": "This was not our first time staying here. Great rooms, great service and can't be more convenient to the Los Angeles county Fair"
},
{
"reviewID": 11466921,
"hotelid": 83,
"userName": "Steve515",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Coral Gables, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This Hotel is a Great Choice for comfort and Hospitality when visiting LA.",
"frequencyID": 2,
"title": "BIRTHDAY CELEBRATION!!",
"comment": "I flew to Los Angeles to Celebrate my Birthday and stayed at the Belvoir Universal Hotel. I was very happy with the Hotel and the staff went above and beyond their duty to make me feel comfortable. Everything was First Class and I Highly recommend this Hotel for anyone visiting the LA area!!! You cannot go wrong with this Hotel!!!"
},
{
"reviewID": 11467142,
"hotelid": 832,
"userName": "tesh",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "richmond va",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice hotel",
"comment": "I am always happy when I stay at this hotel."
},
{
"reviewID": 11467789,
"hotelid": 196,
"userName": "Sneifidei",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Norway",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Good",
"comment": "Good hotel, nice rooms, great location"
},
{
"reviewID": 11468185,
"hotelid": 829,
"userName": "2Corinthians5vs18",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Stay duiring NDP's The Summons",
"comment": "Became friends with the cheff, the girl at the reception desk, operations manager."
},
{
"reviewID": 11468235,
"hotelid": 1582,
"userName": "D1zknee",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Delaware, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "10/1/2012",
"comment": "Nice location love the new lobby and pool area. Room where nice. After the rehab I see they did miss or not do a proper job in a few areas"
},
{
"reviewID": 11468260,
"hotelid": 1236,
"userName": "WB19",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Little Old",
"comment": "I enjoyed the staff, but thought the hotel was a little old, the food average and the elevators too slow."
},
{
"reviewID": 11468314,
"hotelid": 1391,
"userName": "cathyb60",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Bloomington, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding servcie",
"frequencyID": 1,
"title": "Great Service",
"comment": "The service was outstanding from the door greeters to the wait staff and the concierge. They always met my needs"
},
{
"reviewID": 11470358,
"hotelid": 1282,
"userName": "triton",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "adjacent to U of Iowa",
"frequencyID": "",
"title": "U of Iowa Belvoir",
"comment": "Front desk friendly, room clean and bed comfortable"
},
{
"reviewID": 11470624,
"hotelid": 421,
"userName": "IA51012",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "UAE",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The staff are not willing to understand and accommodate the visitor requirement and needs.",
"frequencyID": 3,
"title": "Late check out",
"comment": "The hotel did not consider my request which I made at the time of reservation for late check out. In addition they charge $3.25 per piece for storing the suitcases. This is really not good at all considering the high rate for the room."
},
{
"reviewID": 11470659,
"hotelid": 392,
"userName": "PrairieGal",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Sioux Falls, SD, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great room",
"comment": "Comfortable night in a quiet room. Will certainly make the Belvoir one of my \"go to\" choices when staying in Sioux Falls."
},
{
"reviewID": 11470703,
"hotelid": 1428,
"userName": "Justin74",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean",
"frequencyID": 2,
"title": "Great Place to Stay out of the City",
"comment": "I travel a lot -- and last week got stuck in the city longer than I had planned. Right away i thought of this hotel -- about 30 min from the city -- booked it online -- and done..Would definitely stay there again."
},
{
"reviewID": 11470718,
"hotelid": 2019,
"userName": "bsellers253",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service is top notch",
"frequencyID": 3,
"title": "Excellent Service and Restaurant",
"comment": "Great value for the dollar. This is one of the better hotels for biz travelers if your traveling to the area."
},
{
"reviewID": 11470929,
"hotelid": 430,
"userName": "Colonel2279",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Jackson, TN, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Some rooms have river views",
"frequencyID": 2,
"title": "Non BPG recognition",
"comment": "Reservations confirmed club level, river view but no effort was made to accommodate. Did not receive morning newspaper which should be part of BPG benefits. Staff should be coached regarding BPG loyalty program benefits."
},
{
"reviewID": 11471242,
"hotelid": 468,
"userName": "Paula3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Littleton, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean, very inviting, very comfortable.",
"frequencyID": 3,
"title": "A Magical Experience",
"comment": "This was a beautiful property, and we would return again if in the area. We had a fireworks view room w/balcony, and the shows were beautiful, without having to deal with the crowds. The restaurants were excellent, and the character dinner a true hit with the grandbabies."
},
{
"reviewID": 11471410,
"hotelid": 468,
"userName": "Jacks973",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Lansing, MI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great Stay... but needs better in-room coffee service",
"comment": "I really enjoyed my stay at the WDW Dolphin Resort. My husband and I stayed, while I attended a conference at the facility. It was our first time, but it will not be our last. The rooms are spacious and the beds and bedding are so luxuriously comfortable. I also really like the shampoo, conditioner and lotion provided. Lastly, although the in-room coffee provided was Starbucks, I found the condiments lack-luster. Need better creamer and sweetner, maybe even some flavored creamers would be nice; especially from such a nice resort as this. I was disappointed not to find better offerings for coffee or tea service in my room. This small detail would have made my stay perfect!"
},
{
"reviewID": 11471458,
"hotelid": 3107,
"userName": "alohakid",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Rooms are nice, service needs improving.",
"frequencyID": 4,
"title": "Bad stay",
"comment": "When I checked in I was given my room key and went to the room where another guest was sound a sleep inside when I walked in."
},
{
"reviewID": 11471883,
"hotelid": 1495,
"userName": "BahamasBound",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fredericksburg, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Club level was worth the extra BPG points.",
"frequencyID": 3,
"title": "Exceeded expectations",
"comment": "Was weary about our stay based on reviews of the hotel. Took a chance & our stay was great!"
},
{
"reviewID": 11471887,
"hotelid": 196,
"userName": "MH873",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Uncomfortable",
"frequencyID": 4,
"title": "Disappointed",
"comment": "Bathroom is outdated and the work that has been done on it is of poor workmanship. The room temperature is uncomfortable. The room was at 75 degrees and even after leaving the air conditioning set to 65 degrees for 2 days, it never cooled off."
},
{
"reviewID": 11471907,
"hotelid": 127,
"userName": "Kenn",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't stay at Bay Tower if your conference is at Marina Tower",
"frequencyID": 2,
"title": "Did not like Bay Tower",
"comment": "Our conference was at Marina Tower but room was at Bay Tower. I don't know why any sale staff would have recommended this. I registered early and got stuck at Bay Tower. Other That registered late got the Marina Tower. Toilets flush loud. Had to call twice to get our coffee maker replenished. Quinns could not keep up with the lunch crowd on Tues. Waited 45 mins to not get a salad."
},
{
"reviewID": 11472035,
"hotelid": 33,
"userName": "Julia1916",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Very disapointed",
"comment": "This is a beautiful hotel the staff was wonderful, but you could hear everything that was said in the room next to mine and the room where the conference was held was freezing, even after repeated requests to have the temperature raised. I would not recommend this hote."
},
{
"reviewID": 11472091,
"hotelid": 3616,
"userName": "primus97",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Stamford, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The employees generally provide great service, but the quality of the facilities can vary.",
"frequencyID": 3,
"title": "Room Quality Left a Lot to Be Desired",
"comment": "Let me start out by saying the bed WAS actually comfortable, even though I didn't get the room type I requested when I made the reservation. Once I finished unpacking and had taken off my shoes, I stepped in a damp spot in the carpet. I noticed that the damp spot was in front of a door in the chest of drawers/TV stand. When I opened the door, I found a mini-fridge sitting open with a big puddle in front of it. Also, I looked at the nightstand, and there was no alarm clock. Finally, I tried to plug in my phone to charge it, and the plugs in the desk didn't work (they were too loose to hold the plug). All of these problems were eventually fixed, but I have to wonder if the Housekeeping Supervisor or Assistant Manager have adequate room inspection procedures. I will stay here again, but not in that room."
},
{
"reviewID": 11472119,
"hotelid": 353,
"userName": "Guest00001",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Orleans, LA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "While under renovation they were still not at 100% in their customer service in several areas. Location is good but room rate and customer service would leave me looking for another hotel in the area for another stay in New Orleans.",
"frequencyID": 3,
"title": "Good location but lack customer service quality for the price",
"comment": "While under renovation the staff were not at 100% in their customer service in several areas. Location is good but room rate and customer service would leave me looking for another hotel in the area for another stay in New Orleans. While I had a newly renovated room the bathroom was left with what appeared to be women's hair all over the counter and floor. I requested room service on day one but declined day two and three to get the points voucher but they cleaned my room anyway and still did not get all the hair cleaned up. There were no filters for the coffee pot to make tea, the bottled waters in the room were not free and was not noted anywhere on the tags placed on the bottles you would be charged for them. Breakfast was rather pricey for an omlet (good flavor), toast and coffee for $25. I took a chance and ordered the same meal twice and had different food quality and presentation both times, unfortunately day two was worse than day one. The water main break was an inconvenience but happened at the most inopportune time for those of us who get ready between 6:30 and 7:30 in the morning. The hotel manager did provide a letter of apology for the inconvenience but no room rate deduction or comps were given. The concierge on duty the evening of Oct 2 was not very helpful or resourceful in making reservations for our party of 8. I was able to find my own reservations using open table app on my Blackberry and turned out to be our best meal of the week! While the hotel itself is under renovation and offers a very nice atmosphere, the staff and management need to step up their game to offer the best in class serivce a hotel of their caliber and locale demand."
},
{
"reviewID": 11472136,
"hotelid": 1130,
"userName": "Martin2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Raleigh, NC",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nice Hotel",
"comment": "Hotel was very nice. Rooms were clean and had plenty of room and had great decorations and a nice tv."
},
{
"reviewID": 11472310,
"hotelid": 1130,
"userName": "vsvib",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sao Paulo - S㯠Paulo, Brazil",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good localization, staff very well prepared, beautiful landscape.",
"frequencyID": 2,
"title": "This hotel is great and near to city town",
"comment": "The hotel is nice, near to a great landscape. This is my second time at this hotel, and at this time I just don't recommend the room # 228 or any other at the same level because they do not have elevator access. But the hotel in general is fine."
},
{
"reviewID": 11472325,
"hotelid": 350,
"userName": "Etak",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No shuttle and difficulty getting transportation.",
"frequencyID": 3,
"title": "This hotel seems is lacking features I would elect from a Grandbourne participating hotel",
"comment": "I attended this hotel for a 4 day conference in held at the hotel. I was totally surprised to find the hotel didn't offer airport shuttle especially considering local cabs at the airport rarely except payment other than cash. Getting a cab from the hotel was often challenging. The staff was accommodating. The fitness center wasp to date and open 24/7."
},
{
"reviewID": 11472420,
"hotelid": 760,
"userName": "Lovely02",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean, well maintained, and great customer service.",
"frequencyID": 2,
"title": "Wonderful Anniversary",
"comment": "The suite was very spacious, clean and beautiful. The large walk-in shower was great as well as the nice and fluffy king-sized bed. A special thank you to the staff for allowing us to check out late and for recognizing our anniversary by sending us champagne and key lime pie. The hospitality was wonderful and couldn't we couldn't have chosen a better place to celebrate. Thank you Belvoir Suites Key West!!!"
},
{
"reviewID": 11472429,
"hotelid": 606,
"userName": "ggmjr",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "PA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "A mixed bag",
"comment": "I need to start, the staff here is excellent. Alex in maintenance became my best friend."
},
{
"reviewID": 11472432,
"hotelid": 468,
"userName": "DisneyDud",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location but poor accomodations",
"frequencyID": 2,
"title": "Sadly Not Up To Par",
"comment": "I've wanted to stay at the Dolphin for as long as I've been in Florida (20 years). I finally got the chance and was extremely disappointed. While the public areas of the hotel are beautiful and welcoming, the room was anything but. It had a musty odor and the dressing/bathroom was poorly maintained. I was expecting a lot more from a hotel of this magnitude. I've stayed in lower rated hotels with much better accomodations."
},
{
"reviewID": 11472464,
"hotelid": 1784,
"userName": "gee0408",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Corsicana, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Walking distance to attractions downtown",
"comment": "walking distance to water gardens across street and a few blocks for sundance square but the hotel has a shuttle. The beds were too hard for my back injury. I asked for foam pillows and had feather pillows that were very flat, My room was very big but the bath room was very small. Breakfast was ok."
},
{
"reviewID": 11472569,
"hotelid": 1162,
"userName": "Joshfan53",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Vero Beach, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location...close to Disney and many restaurants nearby within walking distance. Look forward to returning soon!",
"frequencyID": 3,
"title": "Weekend Getaway",
"comment": "Went to Disney for a day with family. Staff allowed us to stop by the hotel on our way to parks to check in early because we wouldn't be returning until late in the evening."
},
{
"reviewID": 11472582,
"hotelid": 606,
"userName": "netpista",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its very close to businesses, school",
"frequencyID": 2,
"title": "Stay during Business visit",
"comment": "Stayed here for a week during fall. Have a friendly staff. Rooms were well maintained and kept clean. Most amenities met my expectations. The only thing that was below expectation was the internet speed in the room. Overall had a very good experience."
},
{
"reviewID": 11472599,
"hotelid": 392,
"userName": "Northstar59",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Estheville, Iowa",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfotable and quiet.",
"frequencyID": 2,
"title": "This hotel sets and maintains high standards.",
"comment": "I have stayed at the Belvoir Sioux Falls several times and have never been disapounted. Great hospitality and the staff that makes you feel very welcome."
},
{
"reviewID": 11472749,
"hotelid": 3205,
"userName": "Tiger75",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Des Moines, IA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great service and location",
"frequencyID": 3,
"title": "Details are key",
"comment": "Great room, access to Denver downtown excellent. Just wished cleaning team would have taken clues in the bathroom and cleaned the picture and mirror frames."
},
{
"reviewID": 11472785,
"hotelid": 1557,
"userName": "kvaugusa",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Bellevue, NE, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Easy access and helpful staff",
"comment": "Just off I-80 and I-35. Staff was attentive and helpful. Property is well maintained."
},
{
"reviewID": 11473139,
"hotelid": 1523,
"userName": "carlrrodz",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "SALINAS, PR",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Awesome Place",
"comment": "The hotel is great, service is excelent. I stay twice during the same week and no difference. It's a great place to stay for the price."
},
{
"reviewID": 11473309,
"hotelid": 468,
"userName": "Disney",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "MD",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Old",
"frequencyID": 4,
"title": "The hotel is old",
"comment": "I had a few issues with my room the air condition was leaking floor wet for several day and my room was not cleaned my last day there very disappointed with this property"
},
{
"reviewID": 11473412,
"hotelid": 828,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Perfect Stay",
"comment": "Stayed one night on a business trip. Staff was very courteous and professional. Room was comfortable and clean."
},
{
"reviewID": 11473446,
"hotelid": 1236,
"userName": "TopSales12",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "California",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The smokers gathered in the small entry/exit area and it STUNK. If you are not a smoker, this was not just annoying. It was terrible.",
"frequencyID": 1,
"title": "Clean & Maintain vs. Living on Name.",
"comment": "The Starbucks coffee was great. Lots and lots of Starbucks coffee in the room. The bed was very comfortable with many pillows. The staff was courteous, friendly and helpful."
},
{
"reviewID": 11473939,
"hotelid": 3068,
"userName": "TMFH",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Williamsburg, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean and banquet staff specifically was excellent.",
"frequencyID": 1,
"title": "Hotel was great with one disappointment",
"comment": "I was disappointed that we were unable to check emails (internet access from our room) without paying for each 24 hour period."
},
{
"reviewID": 11474301,
"hotelid": 94,
"userName": "KP1012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Sarasota, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice hotel",
"comment": "Very nice hotel. Room was comfortable with great bed as you would expect from Belvoir. Carpet needs replaced by didn't affect our positive view of the hotel. Only drawback: no club room. They say it's coming."
},
{
"reviewID": 11474358,
"hotelid": 760,
"userName": "elliepa",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "PA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The size of the rooms. Very open and comfortable",
"frequencyID": 2,
"title": "Loved It",
"comment": "When I was planning this vacation, I read some reviews and was concerned. Have no idea why anyone would say anything negative. This was the best out of the 5 hotels we stayed in. So relaxing and the staff was great."
},
{
"reviewID": 11475052,
"hotelid": 1719,
"userName": "JJones1234",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Customer Service",
"comment": "We were greeted warmly by every staff member we encountered. From the staff at registration to the cleaning staff."
},
{
"reviewID": 11475056,
"hotelid": 127,
"userName": "Hawaii10",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lihue, HI 96766, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There are two towers not very conveniently together",
"frequencyID": "",
"title": "Nice view",
"comment": "The hotel was comfortable and airport noise was not a factor. Being in separate tower made us feel a little isolated and we used amenities less than we would have if in main tower. Spent more time near downtown so likely should've stayed near there to avoid hotel parking and then downtown parking."
},
{
"reviewID": 11475090,
"hotelid": 127,
"userName": "Disappointed929",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colorado, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Make sure you request a room in the Marina Tower.",
"frequencyID": 3,
"title": "Not really part of the main hotel",
"comment": "Stayed at this hotel for a conference. Unfortunately was booked into the Bay Tower, which is completely seperate from the main hotel and conference center. Had to walk 1/2 mile to the main hotel for a starbucks, a real pool, fitness center, and a decent meal. Pool at the Bay Tower in need of significant repairs, pool surface is peeling. Rooms were clean but extremely out of date, peeling wallpaper, dripping shower head, water was cut off due to a burst pipe at the entire complex. The main hotel guests received notification, but the folks in the Bay Tower got no information and small plastic glasses of water to brush teeth and face. The overall hotel location was also poor, close to the airport with a free shuttle, but not close to any of the activities in Downtown San Diego, no shuttles provided - so you had to take a cab $15 - 20 each way. The only restaurant in the Bay Tower was overpriced and service was slow."
},
{
"reviewID": 11475155,
"hotelid": 468,
"userName": "MarthaC",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cincinnati, OH",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Being Green Questionable, Drink Prices Sky High",
"comment": "I signed up for the Being Green option once I was checked in. This means linen services are only completed after every 4 nights stayed. While I applaud the hotel for offering this option, it wasn't clearly communicated to the staff. Used wash clothes were taken away every day and no clean ones were left. Used towels were taken away every day and more clean ones left. By the time, I left my room after six days, my husband and I used 12 towels and had accumulated six new towels. On day four, I had to call the concierge to ask for two more washcloths because we had none, and then they delivered four. And while Im talking about being green, dont offer the option of refusing the cost of the paper left at my door every morning at the end of the stay. Give me that option when I check in and save that paper!"
},
{
"reviewID": 11475276,
"hotelid": 92,
"userName": "Dbro",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Downingtown, PA 19335, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff",
"frequencyID": 2,
"title": "Great for Business",
"comment": "Stayed here a couple weeks ago and was very impressed with the staff's service level. Very knowledgable and willing to go the extra mile. Thank you for your hospitality"
},
{
"reviewID": 11476005,
"hotelid": 1391,
"userName": "1Zippy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Relaxing Stay",
"comment": "My stay was an extremely peaceful, relaxing experience."
},
{
"reviewID": 11476021,
"hotelid": 1282,
"userName": "Deb53",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Iowa City, IA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "This hotel is very convienient.",
"comment": "I had a big problem with the heater,(cold and then water shoooting everywhere) I got immediate help from the staff but unfortunately the room they moved me into the heat didn't work either but I was to tired to notice until I woke up in the morning very cold.Temp 66. The front desk people were very good as well and took the price of one of my days off the bill. I appreciated it."
},
{
"reviewID": 11478936,
"hotelid": 1494,
"userName": "tkk22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Oklahoma, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Stay",
"comment": "Great stay and Great staff."
},
{
"reviewID": 11479365,
"hotelid": 3175,
"userName": "Dennylv6125",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to the football stadium and amusement park.",
"frequencyID": 3,
"title": "Great hotel",
"comment": "This hotel is great as the people are courteous and friendly! Its location is optimal if you are conducting business in Ft. Worth. WiFi access was somewhat problematic for me."
},
{
"reviewID": 11480232,
"hotelid": 606,
"userName": "Grmd870",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brooklyn, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "they allow dogs!",
"frequencyID": 2,
"title": "BROUGHT MY DOG!",
"comment": "I was thrilled I was able to bring my dog. I think we were on the \"dog wing\" on the 1st floor which was a perfect location. The room itself was a bit rundown unfortunately. The curtain ws stained, the bathroom ceiling was peeling, the lighting in the bathroom was dim, and the water pressure in the shower was not that strong."
},
{
"reviewID": 11480542,
"hotelid": 1177,
"userName": "slinky",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "10/202",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is very close to NYC. Take the 158 bus and you are there.",
"frequencyID": 4,
"title": "close to NYC",
"comment": "This was a lovely hotel. When you book it, be sure to specify a king or double bedded room. They only had double bedded rooms when we arrived and we wanted a king."
},
{
"reviewID": 11480550,
"hotelid": 1046,
"userName": "Francine",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "WA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Within walking distance of many restaurants and destinations.",
"frequencyID": 2,
"title": "Loved the green option!",
"comment": "Great location, very bright and clean. Have the option of declining room servicing for a $5 credit or points daily."
},
{
"reviewID": 11480596,
"hotelid": 1291,
"userName": "KYJoe",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Louisville, KY",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Character Abounds",
"comment": "The Gunter is impressive from the moment you walk in. It is a very beautiful and very functional hotel in a great location. It is an old building so you get some of the good with the bad (room size and such)"
},
{
"reviewID": 11480668,
"hotelid": 3576,
"userName": "doc0000000000000000000000",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Alabama, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the food",
"frequencyID": 4,
"title": "hotel",
"comment": "this was a nice hotel and it meet all my need."
},
{
"reviewID": 11480692,
"hotelid": 468,
"userName": "CharlieB",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location is excelent for Epcot activities",
"frequencyID": 2,
"title": "Excellent Epcot Location",
"comment": "Normally I dislike conferences that are held in family friendly andchild-like fun locations. Why? Cause its not fair that they get to play and I have to work. The WDW Dophin and its conference facilities were perfect for adults who still have a little kid inside. Location was perfect for Disney fun without being a Disney property. My only complaint is ground transportation Monopoly Mears is aweful and not worth the so called savings."
},
{
"reviewID": 11480696,
"hotelid": 468,
"userName": "Debipooh",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Visalia, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Beautiful Resort",
"comment": "The Walt Disney World Dolphin Resort was simply beautiful! The grounds, the interior and the staff were all pleasant. I really liked how the other Disney resorts were just a short walk away."
},
{
"reviewID": 11480794,
"hotelid": 1364,
"userName": "Bobelmo",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Dirty",
"frequencyID": 4,
"title": "Needs a renovation",
"comment": "Hallway to rooms not well lite, very dirty and dingy hallway. My room's carpet had very large and noticable stains, needs to be replaced. The Column dining facility had the slowest wait staff. I sat at a table that needed to be cleaned off,server never cleaned it...I had to push the dirt dishes off to the side...very noticable the table was filfty. So disgusted by the cleaniness of the Column - will not stay at hotel again."
},
{
"reviewID": 11480874,
"hotelid": 1236,
"userName": "sunandmoon",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "TN",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's like home. Safe and Secure",
"frequencyID": 3,
"title": "Sherton - Nashville",
"comment": "Good place to stay. Close to many things. Appears to be safe and secure. Staff is always nice."
},
{
"reviewID": 11481509,
"hotelid": 19,
"userName": "Stefanie",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Falmouth, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "attached to the airport",
"frequencyID": 4,
"title": "convienent",
"comment": "attached to bradley airport. Clean and up to Grandbourne par."
},
{
"reviewID": 11481698,
"hotelid": 379,
"userName": "Buster4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best location on the beach! Hotel is beautiful and everyone makes you feel welcomed!!",
"frequencyID": 2,
"title": "Loved our stay",
"comment": "We were upgraded to a beautiful room and treated as honored quests! We plan to come back next year!"
},
{
"reviewID": 11481744,
"hotelid": 1582,
"userName": "doglover",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Columbia, MO",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location for food, restaurants and shopping and friendly staff.",
"frequencyID": 2,
"title": "Jacksonville Univ. campus visit",
"comment": "Was visiting our son attending Jacksonville University. Hotel was about 15 minutes from campus and had very nice shopping and restaurants in the area. We ate at the restaurant inside the hotel th first night and the food and service was wonderful. Staff was courteous and offered tips on where to visit while in town and were readily available to answer any questions we had as well as print out directions. Everyone working there was smiling so it seemed like they enjoyed it there. would highly recommend."
},
{
"reviewID": 11481784,
"hotelid": 3616,
"userName": "Gene44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Best hotel in Stamford CT",
"comment": "We were there for a convention and the staff made it a great experience"
},
{
"reviewID": 11481830,
"hotelid": 127,
"userName": "DCOMBS",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Grand Junction, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT LOCATION TO AIRPORT AND DOWNTOWN",
"frequencyID": 2,
"title": "THIS REVIEW",
"comment": "GREAT PLACE TO STAY . THE VIEW ROOMS AMENITIES"
},
{
"reviewID": 11481953,
"hotelid": 196,
"userName": "critique1",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Shula's restaurant (within the hotel) has the best steak and crab macaroni and cheese that I have ever had!",
"frequencyID": 1,
"title": "On Mag Mile but costly",
"comment": "The location is good as Mag Mile within walking distance. Small room and bathroom for price. Bedding plush & nice. Shula's restaurant (inside the hotel) is the best thing about this hotel. Pricey but very good! The best steaks and crab macaroni and cheese ever! Tough to get cabs at the hotel....try walking down the block if a long line. Took awhile for luggage and extra blanket to be brought up to room. Refrig avail - if you ask, no microwaves in entire hotel. Pay for internet if in room - inconvenient to go downstairs for free internet. Pool, sauna, fitness looked great but did not have time to use. Could do away with all the items in room to eat/drink and of course pay extra."
},
{
"reviewID": 11482233,
"hotelid": 1144,
"userName": "prettt35",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lansing, MI",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff were excellent and so attentative!",
"frequencyID": 1,
"title": "This hotel's staff are excellent!",
"comment": "From the moment our taxi arrived to the moment our bellman obtained a taxi for our departure the staff were the most helpful and attentative than I have ever experienced at other hotels. The housekeeper(s) were definitely excellent as well. I drink decaf coffee at night and had written a note for the housekeeper requesting additional condiments for my coffee and he/she did and even for every night of my stay without any additional notes. Great stay experience."
},
{
"reviewID": 11482328,
"hotelid": 1469,
"userName": "coka",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Hawaii",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location,,location, location",
"frequencyID": 3,
"title": "Wonderful upgrades to property",
"comment": "Unfortunately the food service is lacking-Quality has gone down. Service is slow due to overcrowding. Breakfast buffet was consistently out of food."
},
{
"reviewID": 11482389,
"hotelid": 214,
"userName": "Barbara1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is fabulous.",
"frequencyID": 2,
"title": "Great Stay",
"comment": "Had a great stay, friendly staff. Accommodating. Nice facility."
},
{
"reviewID": 11482435,
"hotelid": 713,
"userName": "Cfinley",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Full Service",
"frequencyID": 4,
"title": "Great Value",
"comment": "This hotel is in a great location in the center of town near shopping, restaurants, theatres and the freeway. They have great service in the club lounge. This hotel is a good choice for business or family. I use it frequently."
},
{
"reviewID": 11482462,
"hotelid": 379,
"userName": "slowpoke",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sacramento, ca",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Good time",
"comment": "Everything was excellent except for our in room Wifi."
},
{
"reviewID": 11482481,
"hotelid": 115,
"userName": "Starchick7003",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 1,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Albertville, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location right off interstate!",
"frequencyID": 4,
"title": "Only a few problems",
"comment": "I stay at the sheriton at least a few times a year I always have a pretty good experience this time was no difference my only set back is I had to ask to be comped for parking or internet because there was no pool no club level nothing that I get for being a BPG member also I was on the tenth floor and had very little hot water and what I did get was only warm and didn't last long...I will be back in a few weeks and I will see if the problem is the same on a different level. Otherwise it was a great stay!"
},
{
"reviewID": 11482504,
"hotelid": 1719,
"userName": "SingleMom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Valley Springs, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect to walk to LegoLand",
"frequencyID": 1,
"title": "Perfect for LegoLand Trip!",
"comment": "I'm a single Mom and I took my son to LegoLand for vacation not knowing anything about this hotel. When we arrived, I was impressed at how close it was to LegoLand, how clean it was and all of the activities that they had for kids and for adults. We stayed three days/nights and never left the hotel once, since there is a restaurant, store, gym, spa, pool, room service, etc. It was worth the money to not have to drive downtown for all of those things."
},
{
"reviewID": 11482557,
"hotelid": 674,
"userName": "SandraMac13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Silver Creek, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Everything about it is outstanding.",
"frequencyID": 2,
"title": "This hotel is excellent in every way!",
"comment": "From the moment I walked into the lobby I could see this Belvoir was top notch. The lobby was inviting, tastefully decorated, and staff were extremely friendly and helpful. I love the Belvoir's beds and pillows...so soft and comfy giving you a restful night's sleep. A very clean hotel. This Belvoir by far is the best one I have stayed at. I will definitely make the Belvoir Bucks County my hotel when traveling in the area again. Thank you for the wonderful stay."
},
{
"reviewID": 11482860,
"hotelid": 760,
"userName": "Grandbourne4Life",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Hotel!",
"comment": "I stayed at the Belvoir Suites for two weeks and enjoyed every minute of it. The staff were extremely friendly (Shuttle drivers Mr. Ed & Steve were outstanding!), the rooms were very large and had a pretty good layout, food was average, shuttle to and from Duval street was pretty good, and the hotel overall was just a great place. I would highly recommend this hotel, the level of service here compared to other Grandbourne properties is outstanding."
},
{
"reviewID": 11482870,
"hotelid": 989,
"userName": "Catrina",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Annapolis, MD",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "beds are superbly outfitted.",
"frequencyID": 2,
"title": "Visiting family",
"comment": "This was an exceptional hotel, though parking was not available in their garage and we had to pay to park in overflow and walk in the rain."
},
{
"reviewID": 11483145,
"hotelid": 1725,
"userName": "orange2009",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Maitland, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great service; warm greeting; clean",
"frequencyID": 3,
"title": "Few issues",
"comment": "1. water pressure in the shower was poor"
},
{
"reviewID": 11483175,
"hotelid": 1236,
"userName": "Rvlt",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Analyst",
"comment": "Your services were very good and I would recommend to others."
},
{
"reviewID": 11483244,
"hotelid": 3207,
"userName": "LoBall",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Antonio, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How Friendly everyone is...",
"frequencyID": 2,
"title": "Sales Manager",
"comment": "I only stay at Grandbourne properties due to the expectations I want to recieve."
},
{
"reviewID": 11483423,
"hotelid": 1719,
"userName": "TravelTime",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "LA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great location for Legoland - Relaxing feel",
"comment": "The loacation was great for Legoland. The layout was nice and open. Good areas for relaxation outside of the pool. The spa staff were very helpful and provided excellent service. I was however disappointed when I arrived that I was not placed on the Grandbourne guest floor automatically. I am a gold level member and would expect this to be routine. I discovered there was a Grandbourne guest floor accidentally. After arriiving at my room I found that it smelled of pets. I asked to be moved to a room in which pets were not allowed. I was placed on the Grandbourne guest floor at that point. When travelers like myself committ to a loyalty program it is disheartening to find out that the expected perks are not automatically provided. It is disappointing."
},
{
"reviewID": 11483499,
"hotelid": 1047,
"userName": "BobbieW",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Could have been better",
"comment": "I have stayed here severel times & this was the worst by far. We had a stay park & fly pkg. The parking situation was very good, but the room's cleanliness was below par. There was a towel from a previous guest still hanging on the back of the door. The pull out sofa was not clean - food particles & a dental floss device were clearly evident when the cushions were removed. The chair in the room was also stained & dirty. The bathroom cleanliness was also sub-par for a Belvoir. We requested 2 queen beds, but were told that only double beds came with this pkg. We were very disappointed & would have requested to speak to a mgr., but our flight left quite early & we needed to sleep. We were not sure how quickly our problem would have been addressed. We seem to think that we had a sub par room because we were only staying overnight."
},
{
"reviewID": 11483576,
"hotelid": 3748,
"userName": "Taylor45",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tallahassee, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The lobby and bar is beautiful",
"frequencyID": 1,
"title": "This hotel is a great rennovated property, but customer service fell short..",
"comment": "As soon as I came into the lobby I was amazed by how beautiful it was. The front desk staff was very friendly. HOWEVER, not a single employee was memorable. In fact, the girls in the restaurant were not friendly at all. I felt like I was a burden. I simply asked for a piece of fruit to buy shortly after I checked in, and after she got it for me, she took care of other guests before taking my payment. I was just standing there awkwardly waiting for a good 5 minutes while they leisurely seated the people behind me and took their order......I would remind everyone that a smile can change everything....."
},
{
"reviewID": 11483993,
"hotelid": 1130,
"userName": "Steya",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Edison, NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "THe carpets are filthy.",
"frequencyID": 2,
"title": "Dirty Carpets",
"comment": "I would not stay at this hotel again, the carpet in my room was stained and the bathroom tiles had mold."
},
{
"reviewID": 11487323,
"hotelid": 1047,
"userName": "MP21",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Disappointing",
"comment": "The carpet in the hallways is wrinkled and needs replaced. My room smelled like mildew. Restaurant is extremely overpriced"
},
{
"reviewID": 11487643,
"hotelid": 1703,
"userName": "asla2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "great conference hotel and accomodations",
"comment": "Meeting rooms, catering, and sleeping room accommodations were comfortable and good service."
},
{
"reviewID": 11487695,
"hotelid": 115,
"userName": "baybay1",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nothing was great.",
"comment": "I will start out- side of my door.The carpet was just dirty. In- side the room there was three large carpet stains on the floor."
},
{
"reviewID": 11487980,
"hotelid": 379,
"userName": "HIvisitors609",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Intimate Kauai location with great views",
"frequencyID": 3,
"title": "This hotel was a very pleasant surprise.",
"comment": "We frequent Hawaii and have had wonderful stays at each island but this visit was different. The hotel was beautifully renovated. The ocean view rooms have extraordinary views of the Kauai coastline. The pool was a fun way to spend the day and be only a few footsteps away from the beach. A great service that the hotel offers is a shuttle service to local area restaurants or shopping centers- it was so helpful for those days we just did not want to drive. We will definitely visit again and look forward to staying at this hotel. Our only suggestions for improvement would be to expand the gym equipment."
},
{
"reviewID": 11488847,
"hotelid": 127,
"userName": "KimR",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful landscaping in a very nice part of San Diego.",
"frequencyID": 2,
"title": "Hotel grounds",
"comment": "The pools and grounds were very nicely kept and beautiful flowers all over. That was the best part of the hotel and the view of the marina."
},
{
"reviewID": 11489101,
"hotelid": 1391,
"userName": "SandyNY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Syracuse, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is georgous!",
"frequencyID": 3,
"title": "Great, but boo to green...",
"comment": "I appreciate a facilities movement towards going \"green\" and respecting the value of resources. However, when I placed my card on my door in the evening to not have towels replaced or bedding changes, etc., I did not understand that it also meant no soap/shampoo changes, not refilling of coffee condiments, cleaning of anything, etc. For the $5 voucher, sure you could bring one bar drink down from $12 to $15 dollars, but true customer service is missing, I believe. However in saying this, I loved my stay, the view, and everything. I just would not put that card out again"
},
{
"reviewID": 11489954,
"hotelid": 606,
"userName": "BHT2",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Burlington, VT",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "account rep",
"comment": "Restaurant comment. First night service was great. Second night service was poor. Waited 15 minutes at a table and still no service. Had to ask for a menu and service. Also was interested in a post dinner beverage; after another lengthy wait I decided to ask for the check and leave. Certainly not the service I am acustomed to at this location."
},
{
"reviewID": 11490218,
"hotelid": 1317,
"userName": "bnram",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice suite, great value",
"frequencyID": "",
"title": "Business seminar stay",
"comment": "I was attending a seminar being held at the hotel and booked my room there as well. Front desk service was very friendly and helpful. I had to return my car at the airport and they picked me up very promptly. Service staff in the meeting rooms put fresh water frequently, staff was friendly and the burgers aren't too shabby ;)"
},
{
"reviewID": 11491037,
"hotelid": 196,
"userName": "AHappyGuest",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "China",
"arrivalMonth": "10/2012",
"datePosted": "10/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Good location",
"comment": "This hotel is in good location and convenient, surrounded by many great restaurants and close to some nice parks."
},
{
"reviewID": 11491571,
"hotelid": 3620,
"userName": "Soly",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent service",
"frequencyID": 2,
"title": "Great Customer Service",
"comment": "Excellent service from all especially from: Sisi, Ernesto and Amanda."
},
{
"reviewID": 11491905,
"hotelid": 1552,
"userName": "Johnny88",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "New and clean",
"frequencyID": 1,
"title": "Nice and clean",
"comment": "The hotel looks very new and clean! The staff are very friendly! I would definitely come back"
},
{
"reviewID": 11492357,
"hotelid": 606,
"userName": "richdonnagreat",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brooklyn, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Van gets you around city",
"frequencyID": 2,
"title": "nickel and dime",
"comment": "BPG members should not be charged for local calls and the Internet. It gives the place a nickel and dime reputation."
},
{
"reviewID": 11492435,
"hotelid": 1726,
"userName": "Anonymous",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charleston, SC",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is not right on the beach",
"frequencyID": 3,
"title": "Great place to stay",
"comment": "Our stay was very pleasant, the room was very clean and the staff was friendly. Room service was done in a timely manner. We enjoyed our stay and will return in the future"
},
{
"reviewID": 11492597,
"hotelid": 1474,
"userName": "AshleyC",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chattanooga, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beds are awesome",
"frequencyID": 1,
"title": "Wonderful Beds!",
"comment": "I loved this hotel! Everything was great, from the bell staff, to the wonderful beds!"
},
{
"reviewID": 11492899,
"hotelid": 468,
"userName": "ellew03",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "well laid out",
"frequencyID": "",
"title": "Work trip but a great hotel.",
"comment": "The staff was amazing and very accomodating. The food in the hotel was well above average and worth every penny! I would highly recommend this hotel anyone."
},
{
"reviewID": 11493054,
"hotelid": 197,
"userName": "mitchel",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ohio",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Staff",
"comment": "I am allergic to feathers and when I checked in they immediately had them removed and taken care of. Everyone was very considerate of my needs."
},
{
"reviewID": 11493082,
"hotelid": 756,
"userName": "Carriepk",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Met expectations",
"comment": "My stay was quite comfortable."
},
{
"reviewID": 11493122,
"hotelid": 95,
"userName": "IndyMindy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Indiana, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is extremely helpful!",
"frequencyID": 3,
"title": "Comfort and Location are Great!",
"comment": "The Belvoir Suites on the Plaza is a great place to stay in a wonderful KC location-the Plaza! My suite was large, quiet, and everything I needed for my 4 days on the Plaza. Every staff member was pleasant, efficient, and helpful!"
},
{
"reviewID": 11493132,
"hotelid": 468,
"userName": "Sun2012",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Dolphin is in a perfect location",
"frequencyID": 4,
"title": "Our Favorite place to stay in Orlando",
"comment": "We have been coming to the WDW Dolphin for over 17 years now. We have stayed at other properties in Orlando but nothing compares to the Dolphin. It has all of the conveniences of a Disney property (location, extra magic hours, Character Breakfasts, Park Transportation). However, it feels like you are staying at a top hotel away from all of the Disney craziness. The location is fantastic (on the Boardwalk), the spa, restaurants, and rooms are like no other at Disney. We can't wait to go back and plan to return within the year. It is by far our favorite place to stay in Orlando."
},
{
"reviewID": 11493144,
"hotelid": 1719,
"userName": "DOLORES",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "MILWAUKEE",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT LOCATION, VERY QUIET AREA",
"frequencyID": 1,
"title": "DOLORES",
"comment": "WE LIKED THE FACILITY BECAUSE IT WAS CLEAN AND LOCATED IN A QUIET AREA. THE STAFF WAS FRIENDLY AND HELPFUL."
},
{
"reviewID": 11493438,
"hotelid": 1130,
"userName": "Happyjack62",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lake Charles, LA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location near numerous restaurants and the Columbia Mall.",
"frequencyID": 1,
"title": "This hotel has a beautiful waterfront setting.",
"comment": "The waterfront setting is beautiful and the walking path is excellent for taking a liesurely stroll. Watching the Canada geese and ducks swimming around is very beautiful and peaceful. The rooms were nice and clean; the bed was very comfortable. Our conference room was set up well and the staff was very professional."
},
{
"reviewID": 11493505,
"hotelid": 1144,
"userName": "Lucky49",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "service is excellent",
"frequencyID": 1,
"title": "Restaurant",
"comment": "Tony was an outstanding server in the restaurant. The food was really great"
},
{
"reviewID": 11493774,
"hotelid": 468,
"userName": "Till0326",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chantilly, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Courtesy shuttle to the Disney parks",
"frequencyID": 2,
"title": "It was ok",
"comment": "I was extremely excited to arrive at the Dolphin resort. The stores within the resort, location, and amenities were very attractive. The pool area was great and very relaxing. The room itself was nice and tidey. My family and I were there for a week so we purchased snacks, milk, and baby formula. The refrigerator in our room would not get cold. I contacted guest services and they said they would immediately send up a replacement fridge. We left the room and came back 6 hours later to find the fridge had not been replaced. I called guest services and was assured the fridge had been replaced. I informed guest services that we placed a sticker on the side of the original fridge and the sticker was still there. She immediately apoligized and said another fridge would be sent up. We heard nothing else from guest services that evening, but at 8:30am the next morning, room service showed up with a tub of ice saying there were no extra refrigerators and ours could not be replaced! I opened the cabinet to retrieve the cookies we'd purchased for the kids and the cookies, other snacks, and shelf were covered with ants."
},
{
"reviewID": 11493801,
"hotelid": 421,
"userName": "NM33",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Helpful staff",
"frequencyID": 1,
"title": "Welcoming and Staff helpful",
"comment": "Customer service was very gracious enough to send me wine and cheese. It was a welcome surprise and greatly appreciated for my stay at the hotel. I had trouble with opening the wine and a gentlemen in housekeeping was kind enough to open it for me."
},
{
"reviewID": 11493817,
"hotelid": 664,
"userName": "Gloomy",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sweden",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "That one my pay for the fridge,parking and for umbrellas on the beach",
"frequencyID": 4,
"title": "Gloomy",
"comment": "Room not up to the normal Belvoir standard.No fridge,no vanity kit,internet at a daily charge.Self parking at $20/day - should be FOC."
},
{
"reviewID": 11493923,
"hotelid": 1291,
"userName": "Traveler1302",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Windsor Locks, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel staff is very responsive to any questions/needs.",
"frequencyID": 2,
"title": "This is a beautiful historic hotel.",
"comment": "This hotel is great. The rooms are clean and comfortable. It is close to the Riverwalk , Alamo, and many other sites and restaurants."
},
{
"reviewID": 11493929,
"hotelid": 171,
"userName": "buffalohead",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Westminster, MD, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Facilities",
"comment": "The room needs a microwave and refrigerator!!!!"
},
{
"reviewID": 11494179,
"hotelid": 3205,
"userName": "JKC0127",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent fitness center",
"frequencyID": 2,
"title": "NACAC conference stay",
"comment": "The staff at the Belvoir consistently go above and beyond my expectations for conference accommodations. I've stayed here twice and will continue to because of the rooms, location, staff and especially the fitness center. I wish my own gym were as nice as the one at the Belvoir."
},
{
"reviewID": 11494310,
"hotelid": 1177,
"userName": "Grizzly",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location. very convenient to NYC but the ferry does not run late enough.",
"frequencyID": 2,
"title": "Interop 2012",
"comment": "Overall I was pleased with my stay at your hotel but there was a hole in the wall where someone punched it."
},
{
"reviewID": 11494389,
"hotelid": 1130,
"userName": "Rebop75",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Good location",
"frequencyID": 2,
"title": "Good Not Great",
"comment": "Convenient location, helpful staff. Good local restaraunt choices. Room clean although a slight musty smell. Could use some new towels and faster internet service. TV signal drops intermittently."
},
{
"reviewID": 11494401,
"hotelid": 94,
"userName": "CigarMan",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Orrville, OH 44667, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Excellent Hotel",
"comment": "Hotel staff are always friendly and try to meet your needs. Rooms are spacious and clean. Every stay has been a very good experience!"
},
{
"reviewID": 11494433,
"hotelid": 3676,
"userName": "RRW3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Greensboro, NC",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't worry that it's right off I-95. Inside you'll never know that, and the convenience is a plus.",
"frequencyID": 2,
"title": "Well Done",
"comment": "Needed a hotel for one night in this location. This will be where I stay in this area from now on. A bullseye for a business traveler like myself, but would be a great hotel for anyone needing to be in the area. Comfortable, very tasteful, great room layout, quiet, spotless, great staff, surprisingly good food, all the amenities needed."
},
{
"reviewID": 11494684,
"hotelid": 115,
"userName": "ADT1914",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ohio, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not to stay here until the room are updrated",
"frequencyID": 3,
"title": "Overall Stay",
"comment": "My resent stay did not meet my expected standards for a Sharton Hotel. The room did not have any ready available outlets to plug in my cellphone charger or laptop. My stay was on a Monday evening and the ESPN channel did not display so I missed the MNF game that evening. Also the room was always hot and did not cool down even when I lowered the temp. Not an enjoyable stay. Also the iron did not heat up."
},
{
"reviewID": 11495270,
"hotelid": 3175,
"userName": "GAYLE23",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "ALBUQUERQUE, NM",
"arrivalMonth": "9/2011",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "BEAUTIFUL, COMFORTABLE, GREAT STAFF",
"frequencyID": 2,
"title": "CAN'T BE BEAT!",
"comment": "WE HAVE STAYED HERE NUMEROUS TIMES NOW AND THIS WAS BY FAR THE BEST, BUT IT IS HARD TO BEAT GOOD SERVICE, GOOD ROOMS, NICE FACILITY AND EXCELLENT STAFF WHEN THEY ARE THAT WAY ALL THE TIME. I WISH THE STARBUCKS RESTAURANT WOULD STAY OPEN LATER THOUGH."
},
{
"reviewID": 11495326,
"hotelid": 3620,
"userName": "Appleboobaloops",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Barbados",
"arrivalMonth": "8/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent service.",
"frequencyID": 1,
"title": "Great Stay",
"comment": "This was our (my husband & I) last days in Miami. The hotel was very relaxing and staff was wonderful. My only upset was there was a restaurant bill addded to my checkout bill. I kept telling the desk clerk I didn't eat at the restaurant, but she didnt seem to understand so I had to go put my stuff in the car and came back to another clerk to explain I Never ate at the restaurant. She then explain sometmes guest give the wrong room numbers. Other than that had a wonderful experience."
},
{
"reviewID": 11495499,
"hotelid": 636,
"userName": "sabo1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Better than expected",
"comment": "Ideal location"
},
{
"reviewID": 11495534,
"hotelid": 1496,
"userName": "rucailo",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Guadalajara, JAL, Mexico",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "If you want to rest and spend +$200, look for another hotel",
"frequencyID": 4,
"title": "Needs a facelift!",
"comment": "I stayed at the hotel after a transatlantic flight, wanted to rest, but the exterior noise is awful!"
},
{
"reviewID": 11495693,
"hotelid": 353,
"userName": "notimpressedatall",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Calgary, AB, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Stay away until the reno's are completed.",
"frequencyID": 4,
"title": "How NOT to handle problems",
"comment": "I understand that managing renovations is always problematic. But really ..?"
},
{
"reviewID": 11496041,
"hotelid": 674,
"userName": "mystery",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Patterson Rd, Jackson, NJ 08527, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Location",
"comment": "This is a great hotel where is located between everything. We had access to everything as restaurants and shoppingmalls etx.."
},
{
"reviewID": 11496076,
"hotelid": 713,
"userName": "EricD",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "TX",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great stay",
"comment": "My wife and I were travelling across country with our dog. The hotel was the nicest one we visited during our trip across the southwest. Excellent. I highly recommend it."
},
{
"reviewID": 11496211,
"hotelid": 760,
"userName": "JNJ1120",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Naples, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Exceptional Service, from General Manager straight on down.",
"frequencyID": 4,
"title": "Exceptional Staff",
"comment": "I recently stayed at the Belvoir Suites in Key West with another couple celebrating my girlfriend's birthday. The hotel was just what we needed and the convenience of the shuttle to downtown was terrific. We thought we would utilize the beach, but we didn't utilize it at all and it didn't seem like anyone else was either. That was definitely unexpected, but not relevant to the hotel, the hotel was great."
},
{
"reviewID": 11496432,
"hotelid": 1703,
"userName": "Carolyn62",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The customer service is great.",
"frequencyID": 2,
"title": "Wonderful",
"comment": "My wonderful experience started once I exited my cab. The friendliness, helpfulness from the bellmen, to the front desk clerks and management. I had breakfast and dinner in the restaurant, the service and food was second to none."
},
{
"reviewID": 11496789,
"hotelid": 468,
"userName": "SuperAdmin",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Cincinnati, OH",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Exemplary customer service.",
"frequencyID": 1,
"title": "This hotel goes above and beyond your expectations.",
"comment": "I enjoyed the Administrative Professionals Conference at the Dolphin Resort. Everything that was done for the conference seemed effortless - magical. Also, the staff at the resort was so warm, knowledgable and friendly."
},
{
"reviewID": 11497190,
"hotelid": 468,
"userName": "Reider14",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Boise, ID, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Conveniently located near DisneyWorld parks.",
"frequencyID": 3,
"title": "This hotel was comfortable and conveniently located",
"comment": "My room, and more specifically the bed, was very comfortable. I slept well every night. I was able to adjust the air temp inside the room to a constant and comfortable setting."
},
{
"reviewID": 11497265,
"hotelid": 1582,
"userName": "misscupcake",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Wonderful",
"comment": "Very nice. Will return. Had a great stay."
},
{
"reviewID": 11497864,
"hotelid": 3205,
"userName": "PeachQueen",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The rooms are very small.",
"frequencyID": 3,
"title": "Room Expectations",
"comment": "The bathtub had mold in all of the corners. The the water drain in the tub was entirely loose and the fixture that controlled the drain was half way out of the wall. The heating/airconditioning unit rattled incessantly."
},
{
"reviewID": 11498019,
"hotelid": 421,
"userName": "lexxiCon",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Oklahoma City, OK, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Not Always the most helpful",
"comment": "Loved the location..."
},
{
"reviewID": 11498188,
"hotelid": 1135,
"userName": "Golfdog",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "close to the city of Santa Monica",
"frequencyID": 2,
"title": "good stay",
"comment": "Patrice was so nice as was the young man on Saturday morning."
},
{
"reviewID": 11498465,
"hotelid": 48,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Hartsfield Jackson Atlanta International Airport (ATL), 6000 N Terminal Pkwy, Atlanta, GA 30337, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not the ideal location if you are wanting to access other attractions outside of the hotel i.e. other eateries. The Staff in the 1900 Resturant could have been a little more polished in presentation, a bit rough around the edges, espeically the late night crew.",
"frequencyID": 2,
"title": "Think twice before checking in...",
"comment": "If it were not for the conference that I was attending at this location, and the distance I would have to travel throughout the day, I would have preferred to stay at another location within the city."
},
{
"reviewID": 11498644,
"hotelid": 1391,
"userName": "Airchamber",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Woodstock, MD 21163, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's beautiful location",
"frequencyID": 1,
"title": "Loved our stay",
"comment": "We were impressed with Wild Horse"
},
{
"reviewID": 11499217,
"hotelid": 1552,
"userName": "Leland3",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Riverside, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is in a good location for either work or vacation stays.",
"frequencyID": 2,
"title": "Starting to show wear...",
"comment": "We have stayed at this hotel before, prefer to stay at Belvoir's as they provide a level of relaxation as soon as you hit the door and we usually stay for 5+ days. However, there were a few problems with this hotel we hadn't encountered before. The first, the parking area is being used as a parking lot for off of property events. The area was coned so you had to drive behind the hotel (past the trash, etc...) to get to the front. Also the parking behind the hotel was so hap-hazard, we had to weave around parked cars to get through. Upon entering the lobby, there was a water dispenser (as it was 108 degress that day.) At 3PM, the dispenser was empty. At check in, we informed the lobby staff and they said they would take care of it. As we left for dinner at 6PM, the dispenser was still empty, the sliced orange still stuck in the same place on the side of the glass container. We stayed on the 5th floor and as we walked to our room, we couldn't notice how dirty the carpets were, you could see the paths to each of the doorways. Also there were scuff marks almost the entire length of the walls from either the maid carts or baggage carts being dragged along them. Finally upon checkout, we were unable to exit the driveway due to the parking lot issue. The exit gate was closed and the attendant told use to use our room key. When we told him we had just checked out and showed him our parking pass, we were told we had to go back to the front desk and get a card so we could exit. Upon returning to the front desk, they told me I had the parking pass and the parking attendant should have let us out. We returned to the gate and waited until the attendant returned who then let us out without an apology. Even with these issues the hotel room was clean and comfortable which is most important. We did bring these issues to the attention of the staff who responded with an \"ok.\" This is a new hotel that gives the look of a much older property..."
},
{
"reviewID": 11499262,
"hotelid": 1765,
"userName": "mlong63455",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Lewes, DE",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "GREAT STAY",
"comment": "We stayed here for 3 nights in October 2012. The Belvoir City Center Staff was exceptional!! This is by far one of the best hotel staff we have experienced in any hotel! Not one stone went unturned and we could not be happier. We had a few problems with booking a large amount of rooms with the sales office. That end of our dealing with the Belvoir was horrible, but once we arrived we were thrilled to be there. And, any problems we had with the bookings were quickly taken care of by the hotel staff!! We would come back for sure!"
},
{
"reviewID": 11499344,
"hotelid": 1324,
"userName": "PattiM",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Certain members of the wait staff in the dining room gave exceedlingly poor service.",
"frequencyID": 3,
"title": "Restaurant Staff Ruined My Stay",
"comment": "Due to the severe neglect of one of the wait staff, my entire stay at the hotel was ruined. I waited more than an hour and a half for my dinner order and ultimately walked out of the restaurant without getting my food since I had to be somewhere and couldn't wait any longer. I have never been so ill treated at any hotel restaurant in my life!"
},
{
"reviewID": 11499495,
"hotelid": 421,
"userName": "CSolis",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Texas",
"arrivalMonth": "10/2011",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel has great service",
"comment": "I had a wonderful experience at this hotel."
},
{
"reviewID": 11499635,
"hotelid": 468,
"userName": "a2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "High Point, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to Disney Parks.",
"frequencyID": 2,
"title": "This hotel had great features but on the 12th floor of the central wing had issues with loud elevator noise.",
"comment": "My room was away from the elevator but when the elevator would move between floors a \"roaring\" sound would occur. It was only bothersome at bedtime. Besides the noise, the resort was top notch & there was always a friendly face from staff & willingness to answer your questions."
},
{
"reviewID": 11499689,
"hotelid": 468,
"userName": "DisappointedMary",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Too expensive, our rate was $209.00 a night - not worth it, hotel in desperate need of a make-over, carpet replacement, etc.",
"frequencyID": 2,
"title": "This hotel is outdated for the price",
"comment": "I stayed at the Dolphin for a conference; First off, this is clearly not the best place to hold a conference unless traveling with your children to take advantage of Disney. at first i was checked in and my room was way at the end of a long hallway, only 2 doors from a rear entrance, safety was on my mind; secondly there was a damp, musty smell as you entered a section to get to my room and in my room. when i called to request i be moved, they told me they were full yet they were still checking in folks. i had to use my cell phone to call as an external caller and ask to speak with the manager - i was then told they only had impared roomes available, so i took it, the AC was so cold, i spent most of my stay there with it off - the food was way to expensive for the quality, though i must say that room service staff (used only twice) was quite good but would not recommend without lowing the cost - i've stayed in better for the cost -- some of the attendees there were saying the same. the fitness center was located in the basement like area, so cold ou couldn't work out and for the location, the poor girl didn't seem to have any security in case of problems with customers."
},
{
"reviewID": 11499731,
"hotelid": 198,
"userName": "Daver32",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Monroe, MI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very nice hotle",
"frequencyID": 3,
"title": "Music City",
"comment": "The grounds are spectacular the room was very nice the lobby was gorgeous."
},
{
"reviewID": 11499790,
"hotelid": 1998,
"userName": "MatthewC",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boston, MA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Failed to Meet Expectations",
"comment": "Overall this was a very disappointing experience. I was in the area on business and chose Belvoir due to past positive experiences with the hotel, however this facility was remarkably subpar. I stayed two nights and my room was not even cleaned between nights. When I called the front desk, I was asked to wait in the Club Lounge while this was being done, and after waiting an hour and a half, the room was still not cleaned. The Club Level did not have all days snacks as advertised and the nightly appetizers were mediocre at best. I was also unable to have breakfast either day as by the time I went to the Lounge, the buffet style set up was picked over and not refreshed or refilled at all. The room itself was nice enough but this experience quite simply was not what I paid for nor did it meet my expectations. I am very unlikely to stay at this hotel again in the future."
},
{
"reviewID": 11500050,
"hotelid": 713,
"userName": "blueeyes",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Colorado Springs, CO",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Location for Balloon Fiesta",
"comment": "Nice size room and excellent for Balloon Fiesta as the Park-N-Ride was only a few blocks away and the hotel offered a shuttle to and from so no need to drive. The tub area was old and outdated. Quaint lobby bar with live music Friday night. Staff was most helpful about places to eat."
},
{
"reviewID": 11500073,
"hotelid": 1703,
"userName": "JGJ1969",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It doesn't feel like a large convention hotel.",
"frequencyID": 3,
"title": "Always stay here",
"comment": "Belvoir Phoenix is my hotel of choice in downtown Phoenix. It's a large hotel that consistently delivers warm personal service more indicative of a smaller hotel. Rooms are clean and well designed. Internet is super fast. District has great lunch values and the shrimp tacos are fantastic. The valet and door staff are also great,"
},
{
"reviewID": 11500110,
"hotelid": 127,
"userName": "Fred1234",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Daytona Beach, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "San Diego Belvoir",
"comment": "not a four star as advertised. water stains on ceiling, room was cramped, not well lit. Computer problem for entire week we were there made it difficult to enter and leave self parking lot."
},
{
"reviewID": 11500111,
"hotelid": 1776,
"userName": "Wendy241",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good fitness room",
"frequencyID": 4,
"title": "Internet",
"comment": "For the price I expected free in-room internet"
},
{
"reviewID": 11500215,
"hotelid": 1162,
"userName": "Chris199",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The family suites are on the older 'motel' side of the complex. Refurbished rooms but the AC made it seem damp, old.",
"frequencyID": 3,
"title": "Left with a feeling that service doesn't matter",
"comment": "1st night -no clean wash cloths, just two old wet ones from the previous guests. Next day, still no clean wash cloths, called guest services and asked for four. When we returned from a long day at the park -again no wash cloths. Grandbournes is usually spot on with service, but we left with the feeling that service and cleanliness was not a priority, at least on part of this property."
},
{
"reviewID": 11500228,
"hotelid": 196,
"userName": "Sparky1957",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Michigan, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Hotel has a friendly atmosphere and it is very clean.",
"frequencyID": 3,
"title": "This Hotel has great employees.",
"comment": "Your Hotel Staff made it a point to address and meet our needs."
},
{
"reviewID": 11500235,
"hotelid": 468,
"userName": "BlairB",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Kansas City MO",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Friendly Staff but Bathroom was lacking",
"comment": "All of the staff i met on my stay were friendly and had a smile on. However the bathroom in my room was not very nice. Mildew on the very old floor and mildew under the soap holder in the tub. The bathroom could really use an update. I did find the rest of the room comfortable and I enjoyed my view. I would also like to mention that i had trouble finding my hotel room. It was very far away and the make matters worse the room number had fallen to the floor and i had to pick it up and stick it back on."
},
{
"reviewID": 11500322,
"hotelid": 377,
"userName": "vsixx",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "great location! great pool! very noisy!!",
"comment": "The reasons I chose to stay at this hotel are simple: the location and the adult infinity pool. And while the room was clean and the bed very comfortable, it was incredibly noisy my entire 10-day stay. The walls are very thin, there is a large gap under the door so you can hear any and all noises in the hallway, I had to call security twice before they came up to address the kids running back & forth in the hallway, I could go on ...."
},
{
"reviewID": 11500403,
"hotelid": 95,
"userName": "CRBY",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Kansas, USA",
"arrivalMonth": "7/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No Privacy",
"frequencyID": 4,
"title": "Staff Barging In",
"comment": "I booked this hotel for my wife and I to stay on the plaza for our 10th anniversary. We were very excited to get a break from the kids, and spend some alone time. We checked in, we put the do not disturb sign on the door, and were being intimate, when a housekeeping attendant barged into the room and got a good eyeful I am sure. They then sprinted off and I was unable to find them since I had to get dressed. I would think that the do not disturb sign should be a pretty clear sign that you should not enter a room. It was quite a disappointing event and made my wife and I quite uneasy for the rest of the night at our dinner reservation and back to at the hotel. I was not going to even report this and was just not going to return to your hotel, but my friend is a platinum organizer status with star woods and told me that I should fill out an online review. I don't really know what can be done at this point... Our 10th anniversary was ruined because of this."
},
{
"reviewID": 11500526,
"hotelid": 40,
"userName": "Hawaii999",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Honolulu, HI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convenient to the airport.",
"frequencyID": 4,
"title": "Very nice hotel...",
"comment": "I stay at this location every month. I like the rooms and I love the staff. The only thing that I find lacking is the food/menu. Everything else is great."
},
{
"reviewID": 11500727,
"hotelid": 166,
"userName": "Joey5000",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Salem, OR, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel is in walking distance to anything one may want to do or to buy.",
"frequencyID": 1,
"title": "Joan & Brade's Wedding",
"comment": "The facilities were in new condition and the services were wonderful. Thank you! The hospitality of the housekeeping services was also great."
},
{
"reviewID": 11500738,
"hotelid": 3205,
"userName": "tambai77",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Denver, CO",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location.",
"frequencyID": 3,
"title": "Great Hotel",
"comment": "The hotel is located in an area that has lots of things to do in your off time. Lots of eating places to enjoy, the Mint is nice to see also the Captial all in walking distance."
},
{
"reviewID": 11500919,
"hotelid": 115,
"userName": "Storm",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice but not super nice",
"comment": "This is a nice hotel but not exceptional. I was in Birmingham on business and needed to get work done from my room. The outlets and computer connections were not very work-friendly - no wireless, and few outlets in the room, meaning that I needed to unplug things to plug in chargers and crawl under furniture."
},
{
"reviewID": 11501079,
"hotelid": 127,
"userName": "Martha8891",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Francisco, CA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location/ nice views",
"frequencyID": 1,
"title": "Comfortable and Clean",
"comment": "Comfortable and clean with a great location and lovely water view. Very good service at the desk."
},
{
"reviewID": 11501144,
"hotelid": 171,
"userName": "John5156",
"overall": 4,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Richmond, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Whether the hotel pool is in season or not, make it look like a knock out place to swim",
"frequencyID": 3,
"title": "Much potential!",
"comment": "The facilities have great potential. Continue to press the staff to make a service difference. Service was good, but if you want to make the five star level, it needs to be great."
},
{
"reviewID": 11501168,
"hotelid": 1144,
"userName": "Trojans2012",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location was ideal.",
"frequencyID": 2,
"title": "Very Comfortable Stay",
"comment": "Our stay with your hotel was very comfortable & cleanliness. Staff was very attentive & professional."
},
{
"reviewID": 11501378,
"hotelid": 353,
"userName": "OZ52",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ames, IA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Hotel was under renovation",
"comment": "The room was fine, due to construction many amenities were lacking. Price was high considering renovation. Good location."
},
{
"reviewID": 11501492,
"hotelid": 989,
"userName": "the1phantom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great beds, sheets, and PILLOWS.",
"frequencyID": 2,
"title": "Treated with Respect",
"comment": "From the parking attendant to the front desk receptionist to the room preparers - all the staff were friendly, courteous, helpful and most of all respectful. And the hotel facility exuded the respect. Thank you so much for a restful stay."
},
{
"reviewID": 11501561,
"hotelid": 1143,
"userName": "lovetoshop",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Texas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "excellent location!",
"comment": "this hotel is right around the corner from the Galleria and excellent restaurants in Houston. great service, nice rooms!"
},
{
"reviewID": 11501570,
"hotelid": 1703,
"userName": "Cheryl7359",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and excellent service!!!! The artwork at the hotel is by local artists and for sale!!!",
"frequencyID": "",
"title": "Belvoir Hotels are Awesome!!!",
"comment": "The bed was so comfortable, I didn't want to leave!!! I ordered room service and it was excellent. I ordered the hamburger. I don't even like hamburgers but it was like nothing I've ever tasted!!! Your staff was friendly and helpful!!! Bravo Belvoir!!! I will be back!!!"
},
{
"reviewID": 11501641,
"hotelid": 3205,
"userName": "BB808",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CO",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Overpriced",
"frequencyID": 2,
"title": "Waaaaaay over priced for the quality lacking",
"comment": "The heat wasn't working and took a while to be fixed, there was a nasty spider on the bed, they charged $15 for a pitcher of warm water!! The room service food was so-so and over priced."
},
{
"reviewID": 11501677,
"hotelid": 989,
"userName": "writer12",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great area and very nice hotel",
"comment": "This hotel was great. The staff was very welcoming and helpful- they helped me with understanding the parking and with the activities that could be done around the hotel considering the time of evening we checked in. I would have preferred for the pool to be open. The room was great- the bed was perfect- could have been firmer but i like them firm- the linens were very nice and crisp and the shower had a very nice pressure."
},
{
"reviewID": 11501742,
"hotelid": 1552,
"userName": "dizbennett",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice Room but TV issues",
"comment": "Room was good. Staff good not great. TV was missing about 1/3 of the channels. Staff member came to my room to fix, but unable. Front desk called shortly after to tell me it was a Lodgenet issue. They expected it to come on in about an hour. Never came on, even the next day. No comment from the staff, or explanation."
},
{
"reviewID": 11501881,
"hotelid": 196,
"userName": "Sparky1957",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Michigan, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great customer service",
"frequencyID": 3,
"title": "Ms Marilyn",
"comment": "The Hotel itself was beautiful from arriving into the driveway, throughout the lobby and reception and into my room."
},
{
"reviewID": 11501916,
"hotelid": 606,
"userName": "JoOct2012",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "VT",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Most of the staff members are very helpful and courteous and professional.",
"frequencyID": 2,
"title": "Some good and some not so good things about this hotel",
"comment": "While the staff members in the club lounge were very friendly and helpful, the front desk agent apparently thought I was lying about breakfast! When I went to the front desk, taking a break from a day long conference at the hotel,to check out, I was told that my $35 breakfast in G's restaurant had been added to my bill. When I said I had not eaten in the restaurant, I was asked where I had eaten, what I had had for breakfast, and was asked that twice! When I told the agent that I was on the club level and breakfast is available in the lounge, I was asked again what I had eaten in the lounge! It was rather embarassing and insulting to be questioned about an item on the bill for which I was not responsible. I wanted to say to him -- why would I go all the way down to G's for a $35 breakfast when I can go across the hall and sit quietly in the lounge and enjoy a decent breakfast as part of my room rate? So...I'm not very happy with that part of my stay. The conference section was superb and all the staff there were extremely helpful and courteous and professional."
},
{
"reviewID": 11502146,
"hotelid": 1523,
"userName": "Caleb6",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "9/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's a bit far from the tourist attractions so keep in mind you'll have to take cabs to some places if you don't rent a car.",
"frequencyID": 3,
"title": "Excellent stay",
"comment": "My girlfriend and I stayed at the hotel for five nights total, one came after a week long cruise. Caesar who checked us in on our initial four night stay was exceptional. He was polite, professional, and we both felt that he really wanted us to have a wonderful stay. He even remembered us a week later when we checked back in. You're very lucky to have such an exemplary employee."
},
{
"reviewID": 11502296,
"hotelid": 19,
"userName": "JoeS2",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Carson City, NV, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, noisy airconditioning",
"frequencyID": 4,
"title": "Good, convenient hotel with loud airconditioner",
"comment": "I stayed at the Belvoir Bradley Airport Hotel because I arrived very late, and the hotel was very conveniently located. Plus, I've found that Belvoirs are usually quality hotels. This one is no exception. The hotel is very nice, the rooms are clean and pleasant, and the airport location is ideal for people arriving on very late flights. My only complaint was that the airconditioner in the room was extremely loud and kept cycling all night. Since it was too warm to turn the thing off, there was not much I could do about it except endure it and settle for a less than restful night's sleep. It always amazes me that otherwise quality hotels don't invest in quiet, central air conditioning systems."
},
{
"reviewID": 11502453,
"hotelid": 1138,
"userName": "LynnS",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Another Great Stay",
"comment": "This was my second 1 night stay at the Petaluma Belvoir using my BPG points. I cannot complain about anything for either stay. This time the hotel was full, but we still got great service. There was not a room with a king size bed when I reserved but when I checked in, they found one. With a view at that. The evening wine tasting in the lobby was unexpected but enjoyable . I love this Belvoir."
},
{
"reviewID": 11502501,
"hotelid": 995,
"userName": "Sharron63",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Queensland, Australia",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Postion to Dinsneyland",
"frequencyID": 2,
"title": "Quiet and very comfortable",
"comment": "After staying in two Shearton properties and two other properties on our recent three week adventure of the USA, I would have to make comment that with the Belvoir it is like going to Macdonalds you know what you are going to get. The rooms and beds are comfortable and spotless, the staff are very obliging, the facilities meet your expectations and in the Anaheim case the shuttle to Disneyland made it ever so easy to attend the theme park."
},
{
"reviewID": 11502618,
"hotelid": 893,
"userName": "AC42",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": "",
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "only there for a few hours to sleep",
"comment": "only there for a few hours to sleep. Did not interact with any staff aside from the receptionist that checked me in. Did not receive any recognition for BPG, I am not sure what the above comment means."
},
{
"reviewID": 11502636,
"hotelid": 379,
"userName": "yanin01",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Irvine, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "kauai vacation",
"comment": "My husband and I spent our honeymoon here 5 years ago. So when we were planning our anniversary vacation to Kauai, we thought of staying here. Overall, the stay was good and comfortable. I do wish the staff at the front desk were a bit more helpful, they assume you know where things are located. We were also not informed of the list of activities that are included in the $25 a day resort fee. Just \"you know about the resort fee?\" . I found the housekeeping staff to be more nicer, always saying aloha hand they see you in the hallway. The location is great. They changed their breakfast from buffet to sit-down \"based on customer feedback\" which is not that great because your options are so limited and if its not included in the packaged you chose, its can be very costly so you might as well eat somewhere else. Also the wait timr to be seating was crazy some days...up to 30 mins and them to get your food another 30 mins."
},
{
"reviewID": 11502776,
"hotelid": 196,
"userName": "Kristine",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hoboken, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and comfortable beds",
"frequencyID": 2,
"title": "Weekend getaway",
"comment": "Excellent location- our room had a grea view of the river and downtown buildings."
},
{
"reviewID": 11504419,
"hotelid": 3054,
"userName": "Btterfly67",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Louisville, KY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Rooms are spacious, clean and staff once you pass front desk (some of them) are amazing.",
"frequencyID": 3,
"title": "My experience at Belvoir",
"comment": "Nice hotel, staff was avg"
},
{
"reviewID": 11504761,
"hotelid": 468,
"userName": "Stephlocal",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You can walk to Epcot",
"frequencyID": 2,
"title": "Great location",
"comment": "This hotel has a great location, walking distance to Epcot. The service is no up to par for the price and meeting Disney standards. This is the second time I have stayed here within 8 months of each other. Both times I was put in a room overlooking air handlers and right next to the elevators. You can hear people using the elevator all morning which is frustrating when your sleeping. I requested on our second stay to avoid these locations but they did not acknowledge my request. The valet service was horrible. We called again and they were to busy to take us, told us to come down and it would take 10 mins. It took over 30 minutes and our friends that came later got their vehicle before ours. The first time we stayed we had a cake and they told us they would pick it up and leave in housekeeping fridge and bring a cutting knife, neither ever happened. This visit we also ate breakfast at the resort, they took forever to seat our large party even though the room was not full, ran out of plates and service took to long. Conserving the money for the hotel, extra fees and the money we spent in the hotel I would have expected better service."
},
{
"reviewID": 11504764,
"hotelid": 315,
"userName": "Pavvik",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Warsaw, Poland",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Good place to stay in San Francisco",
"comment": "This hotel is really good place to stay in San Francisco, CA. It was my 3rd stay and I'm happy and I can recommend this place."
},
{
"reviewID": 11505560,
"hotelid": 1725,
"userName": "Vaughn63",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Palm Beach, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Thay have every thing you need you won't have to leave the hotel for anything .",
"frequencyID": 3,
"title": "Staff were great",
"comment": "My stay at the hotel went well the staff were great Juan and kattie went out of there way to help me thay really did there job well I felt very welcom .I had room service the food was surprisingly good .as you know any room service at any hotel there is a 50/50"
},
{
"reviewID": 11506104,
"hotelid": 3052,
"userName": "Lynneaj",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "NY",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean!",
"frequencyID": 2,
"title": "The hotel has a great staff",
"comment": "The Belvoir Tribeca is a beautiful hotel. The rooms were clean and the beds were very comfortable. The front desk staff was extremely accomodating . They have a Starbucks I'm the lobby, and provided complimentary Starbucks in our room. The area was a fun neighborhood with lots of shops and restaurants to choose from.;"
},
{
"reviewID": 11506158,
"hotelid": 1130,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CT",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great staff, great food, great walking/rolling path",
"frequencyID": 2,
"title": "Not really wheelchair accessible",
"comment": "Staff were totally helpful and sensitive -- EXCELLENT. To be fully wheelchair accessible;"
},
{
"reviewID": 11506166,
"hotelid": 353,
"userName": "physician",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hammond, LA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "do not go until after construction",
"frequencyID": 4,
"title": "Construction",
"comment": "The facility was clean and bed comfortable. The only problem was they were doing some construction and at 9AM the knock and drilling started, forcing us to get up and get out to get away from the noise. We are not morning people and like to sleep in until 11"
},
{
"reviewID": 11506176,
"hotelid": 468,
"userName": "sunny30",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Relaxing",
"frequencyID": "",
"title": "AWESOME beds!",
"comment": "I booked this hotel as I wanted to be close to Epcot for the Food and Wine festival. While I didnt get to spend much time on the grounds, the lobby is beautiful with comfortable chairs and the staff is very friendly. Beds are awesome and super comfy. The restaurants look like they have great food, but I was there for Food and Wine. Next stay I will have to try out the food. I wouldnt mind coming up for a weekend and just relaxing at this hotel and not go into the parks."
},
{
"reviewID": 11506200,
"hotelid": 674,
"userName": "Oatcakeater",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NY",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff friendliness and helpfulness.",
"frequencyID": 2,
"title": "Excellent facilities. Nicest People",
"comment": "The facility is nice but the best feature was the attitude of the staff. They were wonderfully friendly and so willing to please."
},
{
"reviewID": 11506469,
"hotelid": 1364,
"userName": "gward",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Monmouth, IL 61462, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The entire hotel staff is friendly & accomodating.",
"frequencyID": 1,
"title": "A \"MUST STAY\" when in St. Louis",
"comment": "Rachel, the front desk mgr. was incredibly helpful. She got us a 20% Illinois resident discount when \"reservations\" couldn't even find it on their own website. The room was clean, well-appointed and the bed comfortable. At Bistro 14, Michelle, our server, helped us out with my wife's gluten intolerence. She personally checked with the chef about the allergens on the buffet. (And the breakfast was delicious!) We took the train to St. Louis and the hotel is a very short walk from the train station. When we return again, we will definitely stay here."
},
{
"reviewID": 11506848,
"hotelid": 90,
"userName": "Zepulon2",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Alexandria, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Hotel was great.",
"comment": "Had a great time at the hotel. The staff was very accomodating."
},
{
"reviewID": 11506856,
"hotelid": 756,
"userName": "meg1",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "elevators",
"comment": "the elevators are in horrible condition and are 1 of the first things you see if you were to repair or upgrade these I'm sure the overall opinion of your hotels condition would go up .this is the only real downfall I noticed ."
},
{
"reviewID": 11506884,
"hotelid": 3207,
"userName": "DallasMom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Garland TX",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "One of Dallas hidden jewels.",
"frequencyID": 2,
"title": "Stay at home getaway",
"comment": "This hotel has everything you need!"
},
{
"reviewID": 11507216,
"hotelid": 1474,
"userName": "SmokyMtnAir",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Porter Steak House is Fabulous!!",
"frequencyID": 4,
"title": "Great Experience",
"comment": "Will definitely be returning to the Reed House...loved the staff and suite. Lots of space...Starbucks inside. The Porter Steak House has amazing food and wonderful staff who catered to our needs!! The best Belvoir we have ever stayed at!!"
},
{
"reviewID": 11507240,
"hotelid": 468,
"userName": "Lynn48",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Large comfortable room.",
"frequencyID": 2,
"title": "Comfortable room. Great amenities.",
"comment": "We really enjoyed our stay. Great views from balcony. Comfortable bed. Wonderful breakfast buffet. Nice shower."
},
{
"reviewID": 11507565,
"hotelid": 468,
"userName": "ssloss",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Rooms are filthy.",
"frequencyID": 2,
"title": "Room was worn out and filthy",
"comment": "The room was very worn out, and very dirty. There were chunks of something on the bathroom floor and door (I'd be willing to bet it was some sort of body excretion). The tile around the bathroom and in the bathroom was filthy, it looked like it had build up of staining from years of improper cleaning. The grout was filthy. There was hair in my bed. The a/c was inconsistent, it either didn't work at all, or made the room freezing. This was my first, and likely last stay at this property."
},
{
"reviewID": 11508010,
"hotelid": 951,
"userName": "Shwrmssg",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Polite Staff",
"frequencyID": 2,
"title": "Great Stay",
"comment": "We very much enjoyed our stay. The room was very clean and had a pleasant smell. The reception desk folks were very nice and answered all our questions. I would definitely stay here again when we are up that way. I hope next time to have time to check out the spa and pool."
},
{
"reviewID": 11508460,
"hotelid": 468,
"userName": "critterhouse2",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "They don't say what they are going to do",
"frequencyID": 2,
"title": "Tried it one more Time",
"comment": "This time when we checked in there was no water in the room. I called down and requested our two waters that came with the resort package. The lady on the phone said they would send some up, they never came."
},
{
"reviewID": 11508465,
"hotelid": 315,
"userName": "1/1/1937",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Castro Valley, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pricey parking",
"frequencyID": 2,
"title": "wonderful staff",
"comment": "Hotel was Clean and comfortable."
},
{
"reviewID": 11508497,
"hotelid": 1428,
"userName": "Frustrated11",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "There is no food in the evening and no outside food is allowed. Take the stairs.",
"frequencyID": 3,
"title": "Service/Elevators Lacking",
"comment": "People were stuck in the elevator for 20 minutes (multiple times throughout our stay), there was a huge line to get into the elevator and then a staff member cut the line with a large cart that took up the whole elevator to deliver room service. We had to find stairs to go up to our room, but no one showed us where they were and when we found them they were outside."
},
{
"reviewID": 11508531,
"hotelid": 2019,
"userName": "gleec123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sewell, Mantua Township, NJ 08080, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Effortless",
"comment": "Had not one issue or problem. Everything went very smoothly, with no effort on my part. That's the hallmark of a good stay for me."
},
{
"reviewID": 11508535,
"hotelid": 232,
"userName": "Linda1019",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice hotel",
"comment": "Comfortable, pleasant, nice staff, good location"
},
{
"reviewID": 11508548,
"hotelid": 3676,
"userName": "Gary22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Hyde Park, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Hotel if you are visiting UD",
"comment": "This hotel is close to the University of Delaware. It is well maintained, the gym and pool are are fine for a small hotel. The club area on the 5th floor is outstanding."
},
{
"reviewID": 11508553,
"hotelid": 94,
"userName": "BuckeyeBob",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Rooms smelled fresh!",
"frequencyID": 1,
"title": "First Timer",
"comment": "This was our first stay at a Suite hotel, and we liked it. Much more room than I envisioned. Microwave and refrigerator were great to have."
},
{
"reviewID": 11508582,
"hotelid": 468,
"userName": "Cathy52",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ohio",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location is walking distance to Epcot",
"frequencyID": 1,
"title": "Housekeeping items",
"comment": "To be honest, this stay was a bit below average . My bathroom (commode) was not cleaned properly when I arrived to the suite (someone else's business was left behind). There was a razor left in the shower (not mine). I asked for housekeeping to replace or repair the alarm clock (the time was never correct the entire time I stayed). The printers in the business area did not function to print boarding passes and had to ask the conciere to do this task. The surroundings seemed a bit dated and carpets worn / dirty in some of the common areas. The room (ceiling) had dark stain. My bedding bolster had tear . I had always heard that Disney resorts went beyond your expectations. My expectations are higher! I will say the bed, pillows were comfortable. The meals were adequate but not superb."
},
{
"reviewID": 11508620,
"hotelid": 3205,
"userName": "Tdot",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Decent",
"comment": "Nothing over the top but a decent hotel in a good location."
},
{
"reviewID": 11508623,
"hotelid": 421,
"userName": "phillytraveler",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "philadelphia pa",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Hotel in Times Square",
"comment": "The Belvoir NY is a well run professional hotel in a great location exploring midtown and Times Square. Hotel has recently been renovated so everything feels new and fresh. It is a large hotel with 1000 rooms but the staff does a great job managing the massive amounts of people coming through the hotel. Check in and out is great. Room was fresh and clean with a comfortable bed and nice big flat screen TV with alot of channels.However, the room is small and not really a place where one would relax and hang out. Best for tourists and businesspeople. Great security."
},
{
"reviewID": 11508626,
"hotelid": 95,
"userName": "NotaFutureGuest",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Richmond, VA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Unhappy Experience",
"comment": "I had concerns about this hotel before my stay began. I was coming into town for a conference and a work meeting. My plans changed at the last minute and I was not going to be staying the full lenght of time. I called the hotel to change dates and was told they would bill the entire amount then reimburse. They billed the entire amount and gave 2 different invoices. When I called to inquire about the refund/credit I was told it would post after midnight due to a bank holiday. I was also told a manager would contact me. It's a day later. No credit has been issued and no manager has called. I am not happy. Will not be staying here again. Also during the course of the stay we had a fire alarm go off for no apparent reason (staff did not apologize for the inconvenience of trotting dow 28 flights at 9pm in 29 degree weather) and in a separate instance a colleague got stuck in the elevator. Rooms were ok, but the hassle of getting payment corrected means I will stay elsewhere in the future."
},
{
"reviewID": 11508686,
"hotelid": 1703,
"userName": "Mrsnak",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Scottsdale, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you are holding a meeting, Chelly does a wonderful job meeting all your needs.",
"frequencyID": 2,
"title": "Always a nice stay at the downtown Phoenix Belvoir",
"comment": "As usual our stay at your hotel was perfect. Chelly met our every need for our scrapbooking weekend. The catering department did a bang-up job on the food. The rooms were very comfortable. Can't wait to come back in May."
},
{
"reviewID": 11508793,
"hotelid": 1784,
"userName": "Clarabel",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Texas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is close to everything you need to enjoy Ft. Worth.",
"frequencyID": 3,
"title": "This hotel is close to everything",
"comment": "This hotel was close to shopping, dining,and anything you would want to do and see in Ft. Worth. Excellent location. The room was very nice and comfortable. Only one draw back... the A/C was very loud and distracting trying to watch TV or sleep."
},
{
"reviewID": 11508804,
"hotelid": 674,
"userName": "Bronx60",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "you can bring pets and the staff provide very nice service",
"frequencyID": 1,
"title": "this hotel lets dogs stay there",
"comment": "the site was conveniently located near 95 and other amenites."
},
{
"reviewID": 11508848,
"hotelid": 829,
"userName": "LE1012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff",
"frequencyID": 1,
"title": "This hotel's staff was outstanding",
"comment": "The hotel's staff was very helpful and friendly, everyone I encountered was extremly friendly from the front desk staff to the security staff."
},
{
"reviewID": 11508853,
"hotelid": 1021,
"userName": "Rick21",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fleming Island, FL 32003, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Stay",
"comment": "This property has a great location, all suites and is pet friendly. I have stayed here before and will return again and again. The front desk check in staff was great."
},
{
"reviewID": 11508867,
"hotelid": 606,
"userName": "Kay202",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Upper Marlboro, MD 20774, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Partly Satisfied Customer",
"comment": "I thought the room rate was very pricey for the accommodations. The Club level upgrade was a rip off, since they overbooked and I was still charged that club fee and was not on that level. Then they charged me $15.00 for two glasses of wine in the club lounge that was not very inviting. However, the pool and hotel resturant was very nice."
},
{
"reviewID": 11508876,
"hotelid": 468,
"userName": "Dizknee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "West Virginia, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Had a fireworks view",
"comment": "I found my 4 night stay at the Dolphin to be very comfortable. Check-in was a breeze and I was in the room before noon! The only problem I had was the in-room safe was locked upon arrival but maintenance arrived to open it less than ten minutes after I called."
},
{
"reviewID": 11508884,
"hotelid": 430,
"userName": "travjenkins80",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Augusta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Hotel minus the in room bathroom",
"comment": "The bathroom in the room was outdated and the paint was peeling from the tub, but everything else was great."
},
{
"reviewID": 11508887,
"hotelid": 1784,
"userName": "DavisFamily7",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fort Worth, TX",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Expectations",
"comment": "We were very aggravated. When we booked the reservation online, we booked a room with a king size bed. When we arrived at 4pm (which is an hour later than the time you can check in) we were told that there were no rooms with King Size beds clean and we would need to be put in a room with 2 queen beds. You shouldn't be allowed to book something that isn't going to be available! It's ridiculous. If you cannot have them ready, then don't promise them. Then, there was a disturbance on our floor about 1:30am and the hotel security staff, I guess, is walking the floor looking for the disturbance with their walkie talkies beeping LOUDLY and continuously while we tried to sleep...beautiful hotel, crappy service! I was disappointed!"
},
{
"reviewID": 11508979,
"hotelid": 392,
"userName": "dakota1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Augustine, Fl",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Generally very clean and the staff is very professional",
"frequencyID": 2,
"title": "Parking can be a problem",
"comment": "I stay at this hotel quiet often. Every once in a while there will be no parking available because the hotel does not protect its parking when other activities are going on at the convention center"
},
{
"reviewID": 11509005,
"hotelid": 662,
"userName": "dgcooper",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "BYOB",
"frequencyID": 3,
"title": "Not What I Expected",
"comment": "We stayed at the Fairplex because of an event at the Fair Grounds. Thought it would be convenient considering there was a res truant and bar on site. However the service was horrible. You would think that the hotel and staff would be accustom to taking care of large groups. this was not the case. Took over an hour to get drinks at the bar, Dinner was an hour and a half to get a burger and fries for 2."
},
{
"reviewID": 11509064,
"hotelid": 171,
"userName": "crazyteapot",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Virginia, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy access to interstate and good location for most any activity in the Tidewater area. Nice property.",
"frequencyID": 2,
"title": "Great River views",
"comment": "We used points for our stay. Hotel was very busy with reunions and weddings but noise level was fine and we were in a room right at the elevator. Did not eat. Valet $22 or self park for $13. They will validate ticket for $5 off self park. In case of bad weather you may want to valet as it is a little bit of a walk to garage."
},
{
"reviewID": 11509108,
"hotelid": 3576,
"userName": "StormyIsaac",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Lauderdale, FL",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Very Accomodating",
"comment": "Very friendly staff, room was perfect and clean. Had a great time and will stay again next time in Orlando area."
},
{
"reviewID": 11509137,
"hotelid": 341,
"userName": "Pitch",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Albuquerque, NM",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff and Service is better than other hotels",
"frequencyID": 2,
"title": "Best Hotel Staff in Houston",
"comment": "I got a great rate, which was the real reason I originally chose this hotel. The 290/610 location was perfect. From the moment I checked in Amanda and the other front desk staff made me feel at home. Needed to have a business meeting at the hotel on a Saturday and the equipment and Wi-Fi worked great. Forgot my iPhone charger but the front desk took care of it. The service and friendliness of the staff was truly outstanding."
},
{
"reviewID": 11509139,
"hotelid": 606,
"userName": "NJtribe",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Jersey",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location for UVM. Nice bar inside hotel for drink",
"frequencyID": 3,
"title": "Capacity crowd causes less than great stay",
"comment": "We checked in about 10PM expecting our king size bed. After 7 hours of driving and 3 hours of walking around town we needed a good nights sleep. Our king room was given to someone else. Temp is room kept switching from hot to cold. Some mold in the shower tile grout. On the brightside, right next to UVM and the bar was good"
},
{
"reviewID": 11509186,
"hotelid": 421,
"userName": "John26",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "wifi inadequate",
"comment": "In the meeting area (Convertion Center\" I could never get on wifi, always \"too many people already on.\" This is below standard for 2012 facilities."
},
{
"reviewID": 11509224,
"hotelid": 270,
"userName": "djv1954",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Modern decor and friendly staff",
"frequencyID": 2,
"title": "Very nice hotel",
"comment": "I'd recommend this hotel , despite it not being on the boardwalk. Very nice room, friendly staff. My only complaint would be the breakfast we had. Other than that, the place is great."
},
{
"reviewID": 11509236,
"hotelid": 1726,
"userName": "DayByDay",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charleston, SC",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beds are ridiculously comfortable.",
"frequencyID": 3,
"title": "Made for relaxation",
"comment": "I love the sleeper beds they are wonderful. As soon as you lay on them you sink right in...like sleeping on a cloud. I must admit I was a little shocked at the pool. I loved that it was indoor and well maintained but it only goes up to 3 feet which was very disappointing. The room had a Nintendo 64 which is outdated. Besides that and the trouble we had with the arm to the entrance of the parking garage everything was excellent and very well-maintained."
},
{
"reviewID": 11509247,
"hotelid": 127,
"userName": "Harley69",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect location!",
"frequencyID": 3,
"title": "Loved this hotel!",
"comment": "Great pool, great service, great food, great views, great walking trails.....we will for sure be back!"
},
{
"reviewID": 11509259,
"hotelid": 196,
"userName": "Danny41",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Coral Gables, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 2,
"title": "Great Chicago Weekend Hotel",
"comment": "Hotel is in a prime location. Nice Lobby. Club Lounge on top floor with Amazing Views of the City, River, and Lake. Easy access to Navy Pier, Magnificent Mile, Millieum Park etc. Would definitely stay again."
},
{
"reviewID": 11509316,
"hotelid": 434,
"userName": "CaliK8",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Southern California",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The convention center is right outside - very convenient.",
"frequencyID": 4,
"title": "Good sleep, below average food",
"comment": "When I was in my room, I was quite happy with this hotel. But when I was hungry - not so much. The restaurant had very limited choices for each meal. And when I ordered something simple for breakfast that wasn't on the menu (4 fried eggs with a croissant), it was not prepared properly. Four days in a row, I ordered a simple breakfast and when it came it wasn't right."
},
{
"reviewID": 11509330,
"hotelid": 3205,
"userName": "AlatIIT",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Guests will be charged for any delivery of packages.",
"frequencyID": 3,
"title": "Great rooms and great service.",
"comment": "I enjoyed my recent stay at the Belvoir Denver Downtown hotel. This is a great location on the mall and relatively close to the conference center. The rooms were spacious and well equipped. One major complaint was the charge for the handling of packages sent to the hotel. The hotel outsourced the receiving of packages and there was a extreme fee to collect the packages. My attempts to remove these fees only had the hotel push the blame on Pennington. Pennington blamed the hotel. My colleagu, was forced to pay the fee. We work for a university and ship to hotels across the country and have never been charged."
},
{
"reviewID": 11509361,
"hotelid": 468,
"userName": "mak1",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful outside facilities and great food.",
"frequencyID": "",
"title": "Pool in beautiful",
"comment": "Pool area is very beautiful, but thought there could be a little better service"
},
{
"reviewID": 11509374,
"hotelid": 468,
"userName": "Melcamp",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Dolphin Is The BEST",
"comment": "The hotel staff was wonderful and very courteous. The room was a good size with great amenities, balcony, and wonderful view. The restaurants were pricey."
},
{
"reviewID": 11509378,
"hotelid": 814,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Great Mills, 8, Bay, MD 20653, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best Service of any Group",
"frequencyID": 2,
"title": "Great Mini Vacation",
"comment": "Excellent service and rates-Pet friendly!"
},
{
"reviewID": 11509396,
"hotelid": 3068,
"userName": "Jolietbob",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "October weekend",
"comment": "Room was well appointed and comfortable. There were a few issues which could have been improved upon, such as a very noisy air condtioning system in the room, poor elevator service to this area, and a non-functioning, untstaffed club room. The restaurant lunch was very good, and the staff extremely helpful."
},
{
"reviewID": 11509469,
"hotelid": 1144,
"userName": "Traveler8888888",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Staff is amazing",
"frequencyID": "",
"title": "Best Staff Ever",
"comment": "I have to tell you, the staff was the best I have ever worked with in all my business travel."
},
{
"reviewID": 11509604,
"hotelid": 3205,
"userName": "TW34",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New England",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "You charge for WIFI.",
"frequencyID": "",
"title": "got to work on the WIFI",
"comment": "I had a comfortable room and the staff could not have been more helpful. I dined in the restaurant and the quality of the food was average and the service was poor. Most of all, though, it's absurd in this day and age to charge for WIFI. The front desk clerk said all the Denver hotels charged, but I know that is not true because a friend who stayed at another hotel did not get charged; so there you go. For this reason, I am not able to recommend you to anyone else nor will I plan to stay with you in the future. The accommodations are first rate and comfortable, but it's ridiculous to charge for WIFI. You need to work on that."
},
{
"reviewID": 11509775,
"hotelid": 881,
"userName": "LBeachly",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Laguna Beach, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "24 Hour Platinum Lounge Access",
"frequencyID": 4,
"title": "Nice & Close to PDX!",
"comment": "....not a lot to say as we were only on site about 5 hours in the wee hours before an early flight! Love, love, love the 24 hours lounge access as a Platinum Member. Rooms adequate, staff friendly, location proximity to PDX, perfect!!! Usually stay at the Aloft, however, it was full and I may have enjoyed this more because of the 24 hour lounge access!!!!"
},
{
"reviewID": 11509916,
"hotelid": 3748,
"userName": "Craftyanne",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Brooksville, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "A pleasant stay with minor exceptions",
"comment": "My only complaint was the electric outlet for the TV and coffee pot didn't work, so no TV. Also the tub didn't drain well and kept me awake as the water gurgled out. Other than that, the room was beautiful and very comfortable. Loved the pillows! Would have like a towel rack in the bathroom, still it was nice and roomy."
},
{
"reviewID": 11510071,
"hotelid": 3077,
"userName": "lan54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "woodbury experience",
"comment": "ecellent hotel, staff and food..."
},
{
"reviewID": 11510124,
"hotelid": 166,
"userName": "jubes",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "pa",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "great weekend stay",
"comment": "great location, every staff person helpful and friendly, great club level lounge. thank you"
},
{
"reviewID": 11510208,
"hotelid": 1113,
"userName": "Smitty242",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The night staff has hardly any Idea what is going on",
"frequencyID": "",
"title": "Hotel Staff Needs WORK!",
"comment": "The hotel its self was not to bad, but when we got into the rooms the madness began. The living room floor was SOAKED and we didnt find out until after we unloaded ALL of our stuff. We got moved into another room with NO assistance only to have no sheets on the pull out bed and only one person on staff so no one could bring it up to us. The next day house keeping came in and literally only fixed one bed. The REMOVED THE TOWELS and DID NOT REPLACE THEM! So, as you can imagine we were towel-less and no trash was taken out. Even though things were not going great I still went and asked to extend my stay one night, the \"night manager\" said she cannot see my rate so I would have to pay the rate which is going for that night, I'm fine with that except she LIED because when I checked out my rate was printed on the receipt! Not to mention the hotel has leaking problems in the lobby and Flooding problems in the parking lot, UP TO YOUR KNEES! We could actually see the water bubbling up which means there was a drainage problem. I would NEVER go back, these conditions were way to unsanitary for me."
},
{
"reviewID": 11510297,
"hotelid": 868,
"userName": "JSR1220",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Stay!",
"comment": "The room was clean and the bed comfortable."
},
{
"reviewID": 11510442,
"hotelid": 1727,
"userName": "CRBY",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Santa Clarita, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Horrible,the attitude of some at the front desk and the cleaning staff.",
"frequencyID": 3,
"title": "this hotel has zero",
"comment": "our stay was one of the worst one's we have ever had at a Sherton. We got up to no hot water on Sat 10 6 2012, the responce that was given was unacceptable."
},
{
"reviewID": 11510554,
"hotelid": 83,
"userName": "Concertgoers",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, Location, Location",
"frequencyID": 4,
"title": "Great Place to Stay",
"comment": "We were attending a concert at the Hollywood Bowl and this is the perfect location to stay. We jumped on the shuttle and didn't have to worry about parking or traffic it was great! We will stay there again for any upcoming concerts we attend!"
},
{
"reviewID": 11510567,
"hotelid": 270,
"userName": "Giacomo",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Gone downhill",
"comment": "I have stayed at this hotel every two years for a trade show held across the street, was always satisfied, but this time I was not , the hotel is in need of a cleaning, the place looks tired, also very noisy, almost impossible to get to sleep. Will not stay there again if I can help it. To bad as it is right next door to the convention center."
},
{
"reviewID": 11510727,
"hotelid": 95,
"userName": "pjm1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Des Moines, IA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfy and clean rooms, great bartender",
"frequencyID": 1,
"title": "Love this place",
"comment": "Rooms are always clean and comfortable. We love the bartender!!!!"
},
{
"reviewID": 11510764,
"hotelid": 468,
"userName": "Angel12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chapel Hill, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic Staff",
"frequencyID": 1,
"title": "Fantastic Staff",
"comment": "The staff at The Dolphin Resort are top notch. They went above and beyond for me during my stay there. Absolutely the best hotel/resort staff I've ever met."
},
{
"reviewID": 11510808,
"hotelid": 270,
"userName": "Bonzi",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "AC, NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient",
"frequencyID": 4,
"title": "Nice Hotel, but...",
"comment": "Nice hotel, nice lobby, convenient to convention center, train and AC sights. Awesome water pressure in the shower."
},
{
"reviewID": 11510821,
"hotelid": 3676,
"userName": "Mary99999",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Red Bank, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Deluxe Suite great value for the money.",
"frequencyID": 1,
"title": "Very satisfied",
"comment": "We were exremely satisfied with our stay & the hotel. We used the pool and the gym while there and were very happy with those facilities as well. We will be staying there again next year!"
},
{
"reviewID": 11510980,
"hotelid": 1162,
"userName": "Path",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mooresville, NC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, comfort, ambiance",
"frequencyID": 2,
"title": "Comfortable Stay near to Disney",
"comment": "We stayed for three nights at Belvoir Buena Vista on our daughters birthday treat in Disney. The hotel is very close to Disney and lots of restaurant option nearby. The hotel seems to be newly renovated and it looks great. We really enjoyed the pool and the ambiance inside the hotel. They have hot breakfast with lots of options. The room was spacious with comfortable bed. Internet wifi was free and $10 parking per night was among the lowest I have seen as compare to some of the other hotels."
},
{
"reviewID": 11511122,
"hotelid": 434,
"userName": "Rufe",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hickory, NC",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great Location and Staff",
"frequencyID": 2,
"title": "Room Problems",
"comment": "The staff was excellent however, I would not recommend this hotel because the bed was average(very saggy), the sink was stopped up and fixed after I called (when I first called the person said \"hasn't it been fixed\") and the shower had mildew/mold in the corner."
},
{
"reviewID": 11511138,
"hotelid": 1162,
"userName": "Gwen2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Kansas City, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff work very hard to accommodate their guest.",
"frequencyID": 4,
"title": "This hotel has is in a great location",
"comment": "The staff go out of their way to meet the needs of their guest."
},
{
"reviewID": 11511217,
"hotelid": 693,
"userName": "hector86",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sandusky, OH, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Bad experience",
"comment": "Hi,"
},
{
"reviewID": 11511242,
"hotelid": 1130,
"userName": "LCW3881",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Try the french toast from the resturant. Very very excellent.",
"frequencyID": 1,
"title": "This hotel was very nice",
"comment": "I stayed at the Belvoir Columbia Town Center for four days last week. This is a very nice hotel. I was able to connect to the internet in my room and get some work done and the facilities for the conference I was attending were very nice and close to my room. Housekeeping did a very good job before noon. The lobby staff was very professional and allowed me to hang out in the lobby for two hours while waiting for my shuttle to the airport."
},
{
"reviewID": 11511248,
"hotelid": 1556,
"userName": "Suzie73",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Orange County, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to Qualcom stadium",
"frequencyID": 2,
"title": "This hotel met my needs.",
"comment": "This hotel is clean, great service, near to shopping centers and Qualcom stadium."
},
{
"reviewID": 11511254,
"hotelid": 321,
"userName": "TechTraveler",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Bay Area, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't miss the rooftop pool!",
"frequencyID": 2,
"title": "Great property, great value",
"comment": "I've stayed at this property a number of times now, and always been please with the facilities and the service. It's a great location adjacent to shopping and amenities, with spotless, comfortable rooms, a lovely rooftop pool and workout facility. They were in the middle of a major program to renovate windows when I was there, so I was glad to see them continuing to invest in the property!"
},
{
"reviewID": 11511334,
"hotelid": 96,
"userName": "garyBPGuest",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service and ammenities",
"frequencyID": 3,
"title": "Wonderful hotel and staff",
"comment": "Every year when I visit Dallas I choose to stay at the Belvoir Suites Market Center because it is very comfortable and a great hotel. The fridge and microwave in each room allows guests to dine in their room but they also have the option of dining in the restaurant or ordering from room service. I like the way this hotel allows the guest to make the choice. Additionally, the washer and dryer are much appreciated but guests can also opt to send out to a laundry service. This is a super hotel because it provides many choices for the guest. Deborah at front desk was especially helpful."
},
{
"reviewID": 11511395,
"hotelid": 855,
"userName": "AJS44",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Riverside, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Room 175",
"comment": "It took 3 calls to the desk to get somebody to fix 2 lamps in the room. I could not adjust the thermostat. No towels left when the room was cleaned. Minimal staff in restaurant on Friday night the 5th, The food served at our reunion function was very mediocre. Plastic cups in the room was very surprising. I would have thought Belvoir would supply glass."
},
{
"reviewID": 11511536,
"hotelid": 1324,
"userName": "Ayrev",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Hudson, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "There is nothing welcoming about it.",
"frequencyID": 3,
"title": "I like nothing about this hotel",
"comment": "I found the hotel empty and unattractive."
},
{
"reviewID": 11511913,
"hotelid": 1135,
"userName": "Marie53",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and comfortable",
"frequencyID": "",
"title": "This hotel is beautiful!",
"comment": "The bed is extremely comfortable! The room is cozy, and the hotel is located in a great location near the pier and shopping!"
},
{
"reviewID": 11511955,
"hotelid": 417,
"userName": "LAvisit",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Troy, MI",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Staff is Key",
"comment": "Great hotel with staff that goes above and beyond to be helpful"
},
{
"reviewID": 11511959,
"hotelid": 421,
"userName": "Traveller99",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff are very rushed and you really have to assert yourself to get what you need.",
"frequencyID": 2,
"title": "Staff seemed very rushed...",
"comment": "There was a problem with my reservation on arrival: I had been promised a king bed and was initially given a room with two double beds in it. Went back down to registration and woman found me a more appropriate room. On my departure on Sunday, I asked to check on my previously booked Airport Shuttle. Woman initially said she had no record of it and was not very helpful or very polite. She snapped something to the effect of \"You should have a receipt...\" (How would I have a receipt given the transaction was conducted the day previously over the phone...)? Eventually, she called the Airport Shuttle and the situation was resolved, although they had no receipt for me (I had given my credit card number the pervious day over the phone). Not the most pleasant people... Also, I feel it a little unconscionable, given the high room rate, to charge extra for the use of the fitness center. This seems to be happening at more and more Belvoirs."
},
{
"reviewID": 11511976,
"hotelid": 995,
"userName": "reg007",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Wellington, Somerset TA21, UK",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service you are given and friendliness of all the staff.",
"frequencyID": 2,
"title": "This hotel is well worth a vist!!!",
"comment": "Friendliness of all the staff service is excellant and the resturant food is 1st class."
},
{
"reviewID": 11511998,
"hotelid": 1391,
"userName": "Vicki1004",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Charleston, SC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great hotel",
"comment": "The staff was quite friendly and helpful and the rooms were very comfortable! It could have been better if there was wireless internet in guest rooms. Also, would have thought there would be a courtesy shuttle service to the airport at a facility so large."
},
{
"reviewID": 11512167,
"hotelid": 353,
"userName": "longandwrong",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Overall service is slow",
"frequencyID": 4,
"title": "WEFTEC Visitor",
"comment": "The service does not match the room rate."
},
{
"reviewID": 11512187,
"hotelid": 83,
"userName": "Patty310",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean, Comfort, Convenient",
"frequencyID": 2,
"title": "We fell in love, The Cleanest Belvoir ever!!",
"comment": "overall the Hotel is so clean from the lobby to our room. Staff was great, very convenient to stay at the door step of Universal Studios and right on the other side of freeway, stores, Ralphs, RiteAid, gas station and right on hwy 101/170. We loved our stay, can't stop talking about how squeecky clean it was and every time we walked in the lobby, we fell in love again."
},
{
"reviewID": 11512203,
"hotelid": 460,
"userName": "Unhappy0112",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor service",
"frequencyID": 3,
"title": "Poor Service",
"comment": "I took my daughter (ag 17) and 3 of her girlfriends to Seattle to shop. We booked two rooms. My room was fine but the room my daughter and her friends were in was a handicap room. This means there was no bathtub - only a shower that was industrial and grotty. The bathroom vanity was small and for ,again ,a person who is handicapped. NO ONE TOLD me that the room was not a regular room. I also thought the shower was quite dirty and not very nice for anyone to use. The phone in the girls room was broken. They were given a very sub-par room. The girls settled in with all their stuff before I could approve of the room and as they were17 we needed to have rooms that were connected by a door. When I asked for a discount (because we could not move) I was told \"no\". They did give me 1000 Grandbourne points - great points that don't get me anything and unlikely to use. I asked for a parking credit and again told no. If you are trying to call the operator/housekeeping or the concierge you will wait forever. No one answers the phone. On the one time I did get someone I inquired about take out/delivery options. The concierge was not able to give me any ideas...just said he could not help me."
},
{
"reviewID": 11512295,
"hotelid": 1474,
"userName": "DisappointedGuest1000",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is very dirty and there is no spa. It is boarded up.",
"frequencyID": 2,
"title": "Dirty Hotel",
"comment": "We booked this hotel to celebrate our 10th wedding anniversary and brought along our 2 children. When attempting to pull out the sofa for my daughter to sleep on, there were dead bugs all under/in the pull out bed. The sofa and chair in the room were stained. The bathroom was so small you couldn't get ready. There was no vanity area, unusual for a suite. Also, the carpet and bathroom tile and baseboards were filthy. I would never recommend this hotel and wish we had our money back so we could go somewhere else. Also, when we went to the indoor pool and hot tub to use, the hot tub was boarded up. It was horrible."
},
{
"reviewID": 11512639,
"hotelid": 96,
"userName": "Gozar",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "10/2013",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice rooms",
"frequencyID": 2,
"title": "Nice room",
"comment": "We stayed here to attend the Texas State Fair. The room itself was nice, clean and the bed was comfortable. However, there were no linens, blankets or pillows for the couch bed where my daughter would sleep and only two towels in the room. We tried to call guest services but the bedroom phone did not work and the living room phone would only beep after pressing the button. We ended up calling room service who contacted the front desk. Gust service showed up with sheets only, we asked for a blanket, pillow and an extra towel. She returned with a blanket and pillow but no towel. We politely reminded her we needed an extra towel, she returned with at least 6 each washcloths, hand towels and full size towels."
},
{
"reviewID": 11512712,
"hotelid": 115,
"userName": "tate",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "don't go to this hotel... please pick another",
"frequencyID": 2,
"title": "I can never reccommend this hotel",
"comment": "we stayed for the talladega weekend last week... Our Tub would not empty.. it is not nice to take a shower in your own dirty water... the ice machines did not work on the 6th and 7th floors... i had to travel up to the 8th floor to get ice... I have never stayed at a hotel where the did not take a credit card for incidentals... we were not able to rent a movie without coming down and paying for it first... very unprofessional... and the manager did very little to help the situation... although he was professional and kept himself in that manner throughout the transaction"
},
{
"reviewID": 11512736,
"hotelid": 1556,
"userName": "Paul1717",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Huntington Beach",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Stay in October 2012",
"comment": "It is nice hotel with a good location and fast connection to all major attractions. However - I would not recommend to stay at the rooms facing the front, because of the old design of the windows, it gets quite noisy from close by freeway. Also, higher floors are under direct lights from the reflectors in front of the hotel and you have to close the drapes, otherwise your room is like a theater stage. I don't understand, why they can't to turn those lights off - at least from midnight to 5 AM or so...."
},
{
"reviewID": 11512757,
"hotelid": 5601,
"userName": "cvmc",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beware of closed amenities for children this time of year",
"frequencyID": 3,
"title": "Great for a short stay",
"comment": "Positives: clean and nicely decorated room, a variety of spas and pools; well maintained fitness center, good internet connection, pleasant staff."
},
{
"reviewID": 11512763,
"hotelid": 350,
"userName": "Denise52",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel rooms are comfortable and clean and the hotel staff is great.",
"frequencyID": 1,
"title": "Very Nice Hotel",
"comment": "I was very impressed with the hotel staff and the comfort of the hotel rooms. I had a beautiful view from my room window (snow top mountains on both sides). Not a too far to walk to shopping and museums. More transportation would have been great. If you really want to get around, rent a car."
},
{
"reviewID": 11512848,
"hotelid": 3205,
"userName": "KenDan4th",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great restaurants and food.",
"frequencyID": 4,
"title": "Personal Rating",
"comment": "Good Stay, nice hotel. my rating scale of 1-10"
},
{
"reviewID": 11514914,
"hotelid": 460,
"userName": "Visitor1001",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Loud and poor mattress",
"comment": "The mattress was literally \"broken.\" So busy with business just thought it was a bad mattress until finally had to to look... 5-6 inch \"sink hole\" in mattress. Wake up call for Friday morning didn't come at all, so glad I used the alarm clock as back up as I had important business meetings. The noise level was intolerable. Was in a small cove/hallway and every evening until 1am people were letting their room doors slam and it woke me up every time! I stay all over the world and never heard doors slam like that where the noise is horribly loud throughout the entire area."
},
{
"reviewID": 11515275,
"hotelid": 1124,
"userName": "Luci2B",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Clinton, MD, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent customer service from the front desk staff. Quiet relaxing place.",
"frequencyID": 2,
"title": "Comfortable",
"comment": "Excellent relaxing environment."
},
{
"reviewID": 11515280,
"hotelid": 434,
"userName": "John1968",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Room not up to my standards",
"comment": "We had three issues with our room the sink did not drain, the toilet did not flush completely and the television needed to be turned on multiple times to get a picture. The staff was very friendly."
},
{
"reviewID": 11515287,
"hotelid": 468,
"userName": "red4",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Fantastic Amenities, Average Rooms",
"comment": "My stay at the Dolphin was a great experience for myself, out to have fun. There are over a dozen places to eat and free shuttles to the Disney Parks, including some cool water taxi's to a couple of the parks via the hotel's own waterways. The Boardwalk is short distance away by foot, and multiple pools are enhanced with a cabana bar, waterfall slides, and miniature \"beach\". This is a hotel for the visitor that wants to be out and about, though had I left the vicinity of Disney, it would be quite a bit of a drive. The room size was completely satisfactory, just a little bit less \"fantastic\" than I thought the hotel would contain based on the amenities they offer. Cleaniness was a little off here and there...for instance, the first day/night, my floor was sticky in the entryway (not sure if it was from cleaning product or just dirty) and there was a cup/mug ring on the dresser. Morning came and I wanted to make myself a coffee, opened the machine to start the heating, and the stagnant water it began to boil filled my room with the smell of mildew for a day and a half or more; no idea how long the water had been in there prior to my arrival. I had housekeeping remove it, but I never got a replacement. This is the only 'bad' customer service I received in the hotel. Service and staff were impeccably friendly and more than helpful, going out of their way to make sure I was accomodated, even if I didn't know I wanted to be! This is definitely a place perfect for those that want to be out of their room in the Parks until bed time and enjoy good eats."
},
{
"reviewID": 11515344,
"hotelid": 344,
"userName": "Classywoman",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Belvoir Gateway Los Angeles Hotel, Los Angeles International Airport (LAX), Los Angeles, CA 90045, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beds, pillows and towels are of high quality and the entire staff is on top of your needs. They were so respectful and they showed us how much our service meant to them.",
"frequencyID": 2,
"title": "This hotel knows how to pamper you",
"comment": "Their beds and pillows are the best quality that I have ever experienced at a hotel. You get four pillows on your queen size beds. We felt like queens. The food and staff were excellent and the men that parked our car when we arrived at the hotel were excellent too."
},
{
"reviewID": 11515384,
"hotelid": 127,
"userName": "Vernon67",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location,location,location.",
"frequencyID": 2,
"title": "Has a great view of the Marina.",
"comment": "The best thing about this hotel is the view of the marina during the day & the lights @ night. The \" C \" level ( restaurant ) which isn't far from the hotel is another additive to ur stay."
},
{
"reviewID": 11515450,
"hotelid": 377,
"userName": "MargieBling",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Island of Hawaii, Hawaii, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best pools and ocean views!",
"frequencyID": 2,
"title": "Best Oceanside Hotel in Waikiki!",
"comment": "I have been here many times over the last 25 years and the new pool areas are awesome! The Edge Bar has great food & drinks too! All guest services were excellent. Bellmen were super-fast getting my bags and car. Guest Services upgraded my room since I am BPG Preferred Kama'aina. I would recommend this hotel to everyone. I will be back again in 2 months! Thanks!!"
},
{
"reviewID": 11515469,
"hotelid": 270,
"userName": "rash",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "charge me 2 for water",
"frequencyID": "",
"title": "mrs",
"comment": "good friendly staff i enjoyed my stay"
},
{
"reviewID": 11515472,
"hotelid": 115,
"userName": "ShaCee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location and staff is awesome!",
"frequencyID": 4,
"title": "Great time in Birmingham",
"comment": "We have stayed several times at this Belvoir and our stay this time was wonderful."
},
{
"reviewID": 11515516,
"hotelid": 3205,
"userName": "BSBS",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Average HOtel, Bad GREEN Program",
"comment": "Asked to participate in GREEN Program in exchange for 500 Guest Poiints per night stay, did Green Program for three days and received ZERO Points, front desk CSR could not credit my account upon check-out!"
},
{
"reviewID": 11515533,
"hotelid": 1469,
"userName": "Kelirays",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kailua Kona HI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and friendly Staff",
"frequencyID": 2,
"title": "Beautiful Hotel with nice Pool",
"comment": "We always choose the Belvoir for our weekend getaways. We enjoy the pool and the relaxing atmosphere. The staff treats us very well. We only have one complaint, the food is not as good as it used to be. I think the last Chef was better. We ordered the Boneless Korean Short Ribs, meat was tough, too much hoisin sauce and the coconut rice tasted gross. Bring back regular white rice and maybe the Chef you used to have."
},
{
"reviewID": 11515558,
"hotelid": 813,
"userName": "twirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best location for SU parents",
"frequencyID": "",
"title": "Beautiful Hotel, Awesome Location",
"comment": "Very well run hotel. Great location for SU parents."
},
{
"reviewID": 11515581,
"hotelid": 1995,
"userName": "JenH",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "We were a little disappointed",
"comment": "We were disappointed in 2 things. First that there was not any kind of breakfast available for guests. We did order room service for breakfast on the day we checked out but it was WAY overpriced. For the amount of money spent on the room, you would think there would be some sort of continental breakfast. The second issue we had was that there was a lot of walking to get to the rooms. Several of our family members have health issues and it was a lot for them and even had trouble finding their room when getting on a different elevator. Overall the hotel was nice, but I expected it to be better."
},
{
"reviewID": 11515597,
"hotelid": 421,
"userName": "Advisor",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, great fitness center, great staff!",
"frequencyID": 4,
"title": "Terrific Staff!",
"comment": "For a hotel in this location and with this degree of competition on all sides, the Belvoir New York is a delightful safe harbor in a turbulent sea. It's rooms are quiet, and the staff is amazing - it has been two years since our last stay here, the hotel has been renovated beautifully, and Muhammad in the Club Lounge recognized us immediately and addressed us by name. How many times will you experience that degree of familiarity in a big-city hotel? Simply the best!"
},
{
"reviewID": 11515777,
"hotelid": 380,
"userName": "Austonian",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "11/2011",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Overall Good 'Value' Hotel",
"comment": "Great hotel in Waikiki with views of the Pacific ocean. This is one of my favorite hotels to stay at in Waikiki because it tends to be one of the more affordable hotels in the area and its also right in the middle of all the action. The beach is just across the street, and its very easy to access. I tend to stay at this property when Im in Honolulu for a longer stay because its more affordable."
},
{
"reviewID": 11515784,
"hotelid": 865,
"userName": "HumbertoZ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mexico",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Club floor.",
"frequencyID": 3,
"title": "Confort and extras that make it better",
"comment": "The Club floor rooms are just perfect and with that little plus that makes your stay better for sure."
},
{
"reviewID": 11515826,
"hotelid": 468,
"userName": "happygolucky",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Rooms are not as clean as one would expect from any hotel, much less a costly hotel",
"frequencyID": 3,
"title": "Nice swim area",
"comment": "The fridge didn't work. there was mold in the showers, the counters were not washed and the floors were dirty. Other than that, ok, nothing special."
},
{
"reviewID": 11515847,
"hotelid": 127,
"userName": "Jomomma",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Escalon, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Awesome view of the bay but not worth it with all of the issues we had during our stay.",
"frequencyID": 2,
"title": "What a disappointment!",
"comment": "Expected so much more from a Belvoir Hotel. The staff was unfriendly from the moment we got out of our vehicle. They refused to allow us to put our luggage on a baggage cart ourselves. Stated only staff allowed to use them. The front desk was very nice and helpful though. Not impressed with rooms. Carpet was dirty and needed shampooing. Noted scuffs on walls and baseboards were very dusty. Our daughters room had the entry light into room flickering and would not come on at all upon entry. Did have an awesome view and that helped us overlook some of the flaws. But then the second night we had this awful noise coming from above. Called to front desk and stated would check on it. An hour went by and the noise continued. (sounded like a tennis shoe in dryer) Called again and then finally they responded within 5 minutes. (had running toilet above us for hours) The third night of our stay our daughter came back from a wedding off the property and was unable to park in the self park area and was told to drive around until someone left. REALLY!!! They charge $22 for self parking each day! We did get some compensation after speaking with the manager but we will NEVER recommend or stay at this Belvoir even with the awesome view we had. Oh yes, they started ripping out the pool the 2nd day into our stay."
},
{
"reviewID": 11515915,
"hotelid": 1047,
"userName": "Philly4",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Pa",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pool is very cold.",
"frequencyID": 3,
"title": "Close to airport",
"comment": "Very convenient for airport travelers. Close location to city. Pool unacceptably cold. Exit gate problematic."
},
{
"reviewID": 11515964,
"hotelid": 1137,
"userName": "Rnc62",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Eastchester, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Unresponsive",
"frequencyID": 4,
"title": "Room",
"comment": "Airconditioning did not work. Went to the front desk and they said they would take care of it but they didn't. Airconditioning did not work our whole stay."
},
{
"reviewID": 11516009,
"hotelid": 1776,
"userName": "TTBM",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 4,
"title": "Friendly, great location",
"comment": "The staff at this hotel is exceptional. They went out of their way to help with maps and areas to visit. Location is perfect!"
},
{
"reviewID": 11516025,
"hotelid": 3115,
"userName": "Trod",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Jeffersonville, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff and accommodations were fantastic!",
"frequencyID": 2,
"title": "Staff and location are great",
"comment": "The staff was fantastic and the location superb. Minutes from Falls of Ohio park, Megacavern zip lines and activities downtown Louisville."
},
{
"reviewID": 11516085,
"hotelid": 421,
"userName": "Rrrr1",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Rough check in process",
"comment": "Check in at the hotel is confusing and time consuming. We arrived by car and pulled up in front of the hotel and were ignored by the bellboys. We finally realized that we had to pull around to the side of the hotel for the parking."
},
{
"reviewID": 11516126,
"hotelid": 171,
"userName": "GregandMary",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Are there balconies available? We saw some from the promenade after we were already settled in our room.",
"frequencyID": 4,
"title": "Exceptional Staff & Nice Hotel",
"comment": "All staff were exceptional from the check in at the desk, the bartender in the lounge, to the valet at departure. Our room overlooking the harbor was wonderful. We enjoyed the club level and would like to commend the attendants that were on duty during our stay. Both the evening and the morning hostess' went out of their way to make sure our needs were met. The food was the best club level food yet! I misplaced my note w the name of the evening attendant who was great and for that I apologize."
},
{
"reviewID": 11516188,
"hotelid": 430,
"userName": "Crode65",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Connecticut, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Prudential hotel",
"comment": "Too pricey , but the easiness to get to mall was great, especially with the bad weather."
},
{
"reviewID": 11516214,
"hotelid": 865,
"userName": "CRBY",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Parsippany,new jersey",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Use Renata if you are planning an event",
"frequencyID": 3,
"title": "Wedding venue",
"comment": "The hotel was chosen for guests going to wedding. The front desk were nice but did not follow directions in giving out bags to the guests and needed to be reminded several times. They delivered a guest to the bride and groom to the wrong room and did not remedy the situation. We had brunch the following day and it was really good and the staff was helpful. All in all it was done well and Renata, who I worked with was terrific."
},
{
"reviewID": 11516255,
"hotelid": 1727,
"userName": "Antonio",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "LA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "- STAY ELSEWHERE",
"frequencyID": 4,
"title": "Location, location & ......location",
"comment": "The location is ideal, with many subway lines to Manhattan and walking distance to the new Barclay Center. Unfortunately, its location is also a curse, as the electronic/dub step music from the rooftop bar permeates the pores of the hotel until 3 am, making it impossible to sleep. When we arrived (on Friday am), we discovered (as others have said) its next to impossible to secure a room upgrade (NB As a Platinum BPG member, this is the first time I have not been upgraded in 2 + years). The action in the bar also explains why the elevators are so slow (we waited for 10 minutes on two occasions on Saturday). Its because the hotel dedicates 2 of its elevators to the bar, including the service elevator, forcing its own staff to use the public lifts! Housekeeping was pretty iffy - we had to ask for everything! The staffing in the BPG lounge was spotty - they opened late & were inattentive when supplies ran out! The final straw came on Sunday, when after a night with zero sleep, there was no hot water to be had! We checked out early (a first!) and went to another hotel! (Mid-level management did not adequately respond to service concerns, another signal that all is not right @ the Belvoir Brooklyn)."
},
{
"reviewID": 11516289,
"hotelid": 814,
"userName": "Hammer99",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "PA",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location!",
"frequencyID": 2,
"title": "Great Oceanfront Hotel!",
"comment": "This was our 1st time @ The Belvoir Virginia Beach Oceanfront Hotel and it hopefully won't be the last! We were very pleased with our room,the hotel and the staff! We are BPG Gold Members and received an Oceanfront upgrade because a room was available and our family loved it! Pool and Oceanfront View was Great! Pool Fountain was a bit noisy but it didn't bother us because we could still enjoy the views of the ocean,beach and the dolphins swimming by! Great Location! Free Parking! Lot's to do on the boardwalk! Very Family Friendly! Our Room was 225 and was a Cabana Room! Great Hotel! Can't say enough great things! And you even get Extra BPG Points for Going Green and not using Housekeeping everyday!"
},
{
"reviewID": 11516307,
"hotelid": 868,
"userName": "connie12804",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Queensbury, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "beautiful",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "The hotel was excellent. The bed, pillows etc...were SO comfortable! The breakfast was awesome. However, the male waiters' personalities could use a upgrade, but the waitress was VERY sweet!"
},
{
"reviewID": 11516336,
"hotelid": 1726,
"userName": "Paul27",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Excellent service",
"comment": "one of the smoothest stays ive ever had in a hotel checkin was quick and staff was friendly"
},
{
"reviewID": 11516345,
"hotelid": 760,
"userName": "mikensteve",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Wirral, Merseyside, UK",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best Beach is across the road.",
"frequencyID": 3,
"title": "Excellent",
"comment": "Used this hotel after touring the east Coast US. Needed a Hotel to relax in and this fitted the bill perfectly. Staff were super, grounds well kept and clean. Would happily stay again. Shuttle service to town is great and being just out of town we felt was a bonus especially with the beach across the road. Only complaint would be the blinds in the room."
},
{
"reviewID": 11516349,
"hotelid": 1391,
"userName": "JagsFan",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Definitely a remote location, so just know it takes 15 minutes to travel off site for dining (if desired).",
"frequencyID": 4,
"title": "Great get away only 20 minutes from the airport",
"comment": "This is the second time I have stayed at the Wild Horse property; both for work related travel."
},
{
"reviewID": 11516356,
"hotelid": 3616,
"userName": "DCRhody",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Rhode Island, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very special!",
"frequencyID": 2,
"title": "Hotel Staff",
"comment": "At check-in we were greeted with an outstanding staff member who was friendly, professional, helpful, positive, and a true pleasure to deal with. The Club Floor member's room had another outstanding staff member who was so helpful and polite. She worked very hard to make our stay special."
},
{
"reviewID": 11516362,
"hotelid": 1324,
"userName": "EPEddie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Minnesota",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very friendly staff",
"frequencyID": 1,
"title": "Enjoyed my stay",
"comment": "The Belvoir Ridgedale did a wonderful job in support of the CMSA convention which I attended in early October. I especially liked the option to not have room service and in exchange receive a $5 voucher each day which I used in the restaurant -- this was a wonderful idea and I made use of this every day. The only complaint that I had about the hotel is that on 3 of the 5 days I was there at least one of the treadmills in the fitness room was out of order. I managed to get a workout every day, but I got to the fitness room extremely early so I would be sure to have a machine for my work out."
},
{
"reviewID": 11516404,
"hotelid": 670,
"userName": "kk87",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great ammenities",
"frequencyID": 2,
"title": "Great breakfast service",
"comment": "The private breakfast service for our youth baseball team was fantastic and a fantastic value."
},
{
"reviewID": 11516457,
"hotelid": 127,
"userName": "Chris129",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Palo Alto, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic views! San Diego is so beautiful, it's unbelievable.",
"frequencyID": 2,
"title": "Great location, great hotel!",
"comment": "Stayed here overnight after a wedding reception at the hotel. It was great overall. The only minor concern I had was the couch in our deluxe room seemed to have stains and discoloration of the striped fabric on it. It didn't smell or anything, but it just looked like it might either be dirty or the fabric was ruined by cleaning solvents."
},
{
"reviewID": 11516540,
"hotelid": 127,
"userName": "jim4hoops",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia Beach, VA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "A million view!",
"frequencyID": 2,
"title": "The best hotel in San Diego!!",
"comment": "Great service, excellent views and the staff was superb!"
},
{
"reviewID": 11516564,
"hotelid": 171,
"userName": "MDGirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Bowie, MD, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff, hotel and location",
"frequencyID": 4,
"title": "Great Hotel with Great Location",
"comment": "My room was GREAT! I had a balcony that had a city view AND my bed faced the water - I had the best of both worlds! The hotel is right off of the highway and is river-front (I think it is the James River). The hotel literally sits in the midst of so much American History. You must walk the Board Walk and stop along the way to look at the bronzed letters (this will make sense once you get there). I loved the Owner's Club Lounge; had a nice variety and was open every time I needed a snack. The had drinks, fruit and yogurt available at all times; evening appetizers and a nice breakfast. The lounge overlooks the water, has plenty of seating, flat screen tv, computer AND printer. The gym is small but nice and clean with a temperature controlled \"cooler\" with small hand cloths. The outdoor pool was nice and it had lounge chairs which needed to be updated. I thought the pool areas was a little \"dated\". Check-in was a little longer than expected but it was well worth the wait. The staff is extremely accommodating and actually came from behind the desk and handed me my room keys (I cannot remember his name, but it had a very unique spelling). I opted to self-park in the garage ($8.00 with the Belvoir discount); the last time I stayed, parking was free (of course it has been at least 1 year). Norfolk has rich history and has done a nice job in preserving it. aI highly recommend the Belvoir in Norfolk."
},
{
"reviewID": 11516587,
"hotelid": 379,
"userName": "Boo24",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boise, Idaho",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location and convience to shopping and outside restaurants. Within walking distance!",
"frequencyID": 3,
"title": "Beautiful surroundings!",
"comment": "We had a wonderful experience during our stay with the exception of the free breakfast. The first day the lines were long and some of the waitstaff gave us poor service. It was confusing ordering off the menu as to what was included for free. I do think it was better than the buffet that it replaced. By the 2nd day the service had improved greatly. The food was excellent!"
},
{
"reviewID": 11516598,
"hotelid": 1162,
"userName": "Paul11",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boise, ID, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't get the buffet was cold and stale.",
"frequencyID": 3,
"title": "Excellent hotel",
"comment": "I came to Orlando to visit Universal and Disney. Hotel staff were very friendly and helpful. Room was nice like brand new and clean. The guy who checked me in was very accomadating, got a king bed and view of disney fireworks was awsome! Restaurant food was good, but breakfast buffet was old and cold. Get breakfast off their menu, excellent!"
},
{
"reviewID": 11516602,
"hotelid": 674,
"userName": "Patty48",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Belmont, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It has a very friendly and helpful staff.",
"frequencyID": 3,
"title": "Great place to stay.",
"comment": "The staff was very friendly and helpful. They went out of their way to help us with the Dog Show that we had at the Hotel. The room was very nice and comfortable. I highly recommend this Hotel."
},
{
"reviewID": 11516620,
"hotelid": 2019,
"userName": "Linda63",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great location",
"comment": "We love this hotel. We have been visiting this hotel for many years. The staff is wonderful."
},
{
"reviewID": 11516847,
"hotelid": 1774,
"userName": "Jeff6801",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Minneapolis, MN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service",
"frequencyID": 2,
"title": "Belvoir Duluth",
"comment": "Excellent service by the front desk staff. The restaurant/bar was great with a fabulous bartender."
},
{
"reviewID": 11516869,
"hotelid": 151,
"userName": "Samkylejosh714",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location to MetLife. Great value!",
"frequencyID": 3,
"title": "Nice Job!",
"comment": "My wife and I stayed prior to the October 7th Giants game. Pleasantly surprised on a excellent stay. Room was great being clean and comfy. Great view! Only drawback was the elevator system was extremely slow and the ice machine on two floors did not work. The front desk was very helpful, informative, polite and professional."
},
{
"reviewID": 11516959,
"hotelid": 1130,
"userName": "Dld1",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colorado, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The lake beside the hotel is gorgeous, beautiful walking paths.",
"frequencyID": 1,
"title": "The bed was super comfortable",
"comment": "This double was spacious and well equipped."
},
{
"reviewID": 11516979,
"hotelid": 3674,
"userName": "Jayhawk",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Vancouver, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Rooms are spacious; well designed",
"comment": "We appreciated the two-sink bathroom, excellent bed and how quiet it was. Staff was friendly and helpful."
},
{
"reviewID": 11516987,
"hotelid": 377,
"userName": "Luckydad",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Melbourne VIC, Australia",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great staff, great service",
"comment": "The staff were exceptional in every respect."
},
{
"reviewID": 11516989,
"hotelid": 214,
"userName": "GSB77",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to campus.",
"frequencyID": 4,
"title": "Stanford Reunions",
"comment": "Book early. This is the best place to stay. Close to campus and bar that has indoor and outdoor areas."
},
{
"reviewID": 11517044,
"hotelid": 1327,
"userName": "ChiefAZ",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "AZ",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "The room was very big",
"comment": "We loved the room."
},
{
"reviewID": 11517145,
"hotelid": 166,
"userName": "apcode123",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Northern NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location and cleanliness",
"frequencyID": 3,
"title": "Phily",
"comment": "I would stay here again"
},
{
"reviewID": 11517205,
"hotelid": 421,
"userName": "CalGoldenBear",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Seattle WA",
"arrivalMonth": "8/2012",
"datePosted": "10/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful Club Lounge overlooking Times Square, Central Park, and Hudson River sunets",
"frequencyID": 4,
"title": "I am always pleased with service and BPG Recognition",
"comment": "I have been staying here on multiple occasions each year for quite some time, and am always pleased with the service. I often arrive early in the day, and was very impressed on my last visit by how quickly they found a great room for me at 9 AM after a sold out night."
},
{
"reviewID": 11517279,
"hotelid": 171,
"userName": "nicegirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Norfolk, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a awesome place to stay!!",
"frequencyID": 1,
"title": "Great place to stay",
"comment": "Myself and my new husband stayed here for our honeymoon. The beds were very comfortable, the rooms were spacious and clean. They also had several computer in the lobby with free printing which was helpful since were both FT college students. We had our laptop with us, but the extra use of their computers and the free printing made doing our homework easier. The staff was nice and everything we needed from food to valet parking was at our finger tips."
},
{
"reviewID": 11517462,
"hotelid": 1556,
"userName": "Jbo10",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Renovated rooms are really great",
"frequencyID": 4,
"title": "A work in progress",
"comment": "They were doing some renovation and luckily we had a renovated room. Things did not work throughout the hotel, the elevators were crazy slow and the staff not very responsive."
},
{
"reviewID": 11517475,
"hotelid": 1469,
"userName": "DancingGal",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great resort property due to the pool and all the restaurant services.",
"frequencyID": 2,
"title": "it's a real resort!",
"comment": "I loved the property as it was so all-inclusive for all my needs! There are walking trails, there are places to watch the ocean surf, great food, great service, cheerful staff, beautiful grounds and an awesome pool area! The workout room and other recreational areas looked good too! The concierge in the Flying Fish shop was very helpful and super-sweet! The restaurant staff were great morning, lunch and night! My only negative comment was that housekeeping didn't clean the room before I arrived and that the rooms were not sound-proofed very well. (I had hair in the bathroom and I could hear my neighbor's kids at night.) Housekeeping responded quickly and cleaned it all the next day and the the rooms/bedding were otherwise very good. I can't wait to return!"
},
{
"reviewID": 11517483,
"hotelid": 421,
"userName": "Glenn123",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Unbelievable location. Fresh new feeling rooms. (I know, that's 2 things)",
"frequencyID": 2,
"title": "Great location/staff in NYC",
"comment": "Based on some reviews, I had some concerns about staying at this property for our family vacation. We are just back, and I felt it important to highlight that our stay was excellent. Daenous (sp?) pronounced Donnis, at check-in was really helpful and courteous as were both Concierge attendents who helped us book great meals."
},
{
"reviewID": 11517515,
"hotelid": 421,
"userName": "MZ0119",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Shanghai, China",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "The front office staff did not arrange the room type as we reqeuested before",
"comment": "Once we checked in at hotel on Oct.4, the front office staff told us that no queen bed room available and only can arrange twin bed. But we booked queen bed room type through Grandbourne website, quite disappointed with this arrangement."
},
{
"reviewID": 11517553,
"hotelid": 1236,
"userName": "jfleck24",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a short walk from broadway st. which is where most of the nightlife is. Very convient.",
"frequencyID": 1,
"title": "Called for Bell Service at Checkout but no answer",
"comment": "Everything was great except when I was checking out I called guest services but nobody ever answered so I had to carry all my luggage all the way down to my car, which was on the 5th floor of the garage. Would have been better if I would have gotten assistance."
},
{
"reviewID": 11518374,
"hotelid": 2019,
"userName": "duujen",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "rooms",
"comment": "my room was not cleanded one night and the tub i had to clean the first night stay"
},
{
"reviewID": 11518642,
"hotelid": 377,
"userName": "deno",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "sydney australia",
"arrivalMonth": "9/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very friendly staff good location",
"frequencyID": 2,
"title": "great features",
"comment": "staff very friendly"
},
{
"reviewID": 11520401,
"hotelid": 468,
"userName": "JOHN67",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "NEEDS BETTER MANAGEMENT",
"frequencyID": 4,
"title": "NOT WHAT I EXPECTED",
"comment": "THIS HOTEL BEING WHERE IT IS SHOULD BE WAY BETTER AT SERVICE LEVEL THEN IT IS"
},
{
"reviewID": 11520409,
"hotelid": 468,
"userName": "Vicente",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Miami, FL 33144, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Do not eat at Il Molino",
"frequencyID": 3,
"title": "Do not eat at Il Molino",
"comment": "We stayed 3 nights and 4 days; during all that time the room number plate for room East 7380 laid on the floor by its door and an empty food plate was against the wall and nobody picked either up."
},
{
"reviewID": 11520427,
"hotelid": 33,
"userName": "siggy48",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff",
"frequencyID": 1,
"title": "The staff",
"comment": "never been to a hotel that had such a friendly staff and always put the customer first. Thank you for all the help."
},
{
"reviewID": 11520434,
"hotelid": 713,
"userName": "Tish07",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly",
"frequencyID": 1,
"title": "Comfy beds",
"comment": "I had been looking forward to this mini vacation and was rewarded by a wonderful trip. Each morning I felt rested and relaxed and each evening I was welcomed into a cloud of comfort as I settled in for sleep. Centrally located, convientant to most everything. Staff was friendly and helpful. Only negative they did not remind me of my free full breakfasts I was to get each morning. I finally remembered the day I was leaving, I had plans most mornings but would have loved if they had reminded me so I had the knowledge to make the choice."
},
{
"reviewID": 11520484,
"hotelid": 3616,
"userName": "dave419",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2011",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Room Cleanliness",
"comment": "The staff at your hotel was fantastic. The associate who checked me in was very helpful and I would definately recommend this hotel."
},
{
"reviewID": 11520541,
"hotelid": 151,
"userName": "BigNick",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Pool area",
"comment": "The sauna was so hot you couldn't breath and Jecuzzi was out of order,"
},
{
"reviewID": 11520679,
"hotelid": 33,
"userName": "CSM3601",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Harrisburg, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Room and Staff Excellent; Restaurant \"Rain\" needs improvement",
"comment": "We stayed overnight at the Belvoir after attending a wedding reception held at the Belvoir. Check-In was excellent. The hotel room was well appointed, very clean, and the comfort of the bed was amazing. The wedding reception was beautiful. However, MUCH needed improvement is needed in the restaurant \"Rain\" - at least for breakfast service. We had to wait 15 minutes for a table. Perhaps this is due to being understaffed - I don't know - as there were many many empty tables waiting to be cleared. The staff was very apologetic. We chose the breakfast buffet for sake of time. Although the options offered appeared to be sufficient, the hot food was cold and most needed to be replenished. I would recommend the hotel but not the restaurant."
},
{
"reviewID": 11520792,
"hotelid": 914,
"userName": "Anne88",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Boston, MA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It has a great location.",
"frequencyID": 4,
"title": "Decent resort hotel",
"comment": "This hotel had an amazing location but the rooms and bathrooms were standard run of the mill Belvoir. I do not think it was a good value for the money. The staff at the pool and the pool bar seemed very surly and unwelcoming. For years I have stayed at Belvoirs (more than 50 nights a year each year) and this was definitely not one of my favorites."
},
{
"reviewID": 11520795,
"hotelid": 40,
"userName": "Turbose",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Suites!",
"frequencyID": 4,
"title": "Upscale & Convenient",
"comment": "Great location and very comfortable - great staff - Jamie on desk & Mike on bar"
},
{
"reviewID": 11520823,
"hotelid": 3576,
"userName": "jessla2nyc",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Redwood City, CA",
"arrivalMonth": "9/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is so friendly and attentive.",
"frequencyID": 2,
"title": "Wonderful staff!",
"comment": "We have stayed at this hotel twice now (the second time being for a week while waiting to move in to our new house). The staff - Amy, Sylvester, Corey, Lily, Sue, and Didi were all amazing! They were warm and friendly and we couldn't ask for a better staff. Oh, and the car attendants- Jason, Tim, and the others were all friendly and attentive. I truly hope you know what a great staff you have!"
},
{
"reviewID": 11520836,
"hotelid": 48,
"userName": "BossLady",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Knoxville, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Double check your ac unit for operation BEFORE unpacking.",
"frequencyID": 4,
"title": "AIR CONDITIONER PROBLEMS",
"comment": "We had 2 rooms, on club level, one ac blows warm air-miserable night, and the other the ac was so noisy it kept you awake all night long. Not even an apology from the staff. I thought club level was \"better\" than the cheaper rooms."
},
{
"reviewID": 11520841,
"hotelid": 3616,
"userName": "Flicker89",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient to train station. Very attractive. Great for business meetings or conferences. Outstanding food",
"frequencyID": 2,
"title": "Gracious staff. Fab food. Great rooms",
"comment": "Food fantastic. Lots of fresh fruits and veggies. Room very attractive and clean, with comfy chairs, beds and desk. Staff very reliable and gracious"
},
{
"reviewID": 11520849,
"hotelid": 421,
"userName": "LindaH",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location, comfortable, and safe",
"frequencyID": 3,
"title": "Renovation is superb!",
"comment": "the renovation is great, esp the new beds and window blinds, but you need towel hooks or bars in the bathrooms to hang up wet towels! the tea at the bar is a little steep to swallow, $6.99! front desk reception was fast."
},
{
"reviewID": 11520873,
"hotelid": 3616,
"userName": "nlrafi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Stamford, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great food!",
"frequencyID": 2,
"title": "great stay for conference",
"comment": "i attended the art is you retreat from october 4-8, 2012. this was my first stay at your hotel, though i stay at Belvoir's all the time. was surprised by how noisy my room was (from sirens of fire house outside), but other than that the stay was lovely. ordered room service several times and the staff was very courteous and professional. loved the buffet breakfasts + lunches - food was yummy! would like to see a full service starbucks in the lobby so that i can get a frappucinno in the am - or at least carry bottled starbucks products please! looking forward to my 2013 event."
},
{
"reviewID": 11520879,
"hotelid": 3616,
"userName": "Mellie",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nice hotel",
"comment": "Lobby was nice. Rooms were clean but fairly small. We were part of a group and had a $99 rate. For $99 was a great deal. For the $269 regular rack rate, would have been sorely disappointed."
},
{
"reviewID": 11520896,
"hotelid": 606,
"userName": "PD12",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston MA",
"arrivalMonth": "9/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "convenient to UVM",
"frequencyID": 2,
"title": "Sharaton Burlington",
"comment": "The staff was great, the facility is convenient. But, they need to update and renovate for everything is looking old, paint wall paper flooring furniture in rooms..."
},
{
"reviewID": 11520902,
"hotelid": 196,
"userName": "MHC513",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mason, Ohio",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great location",
"comment": "This was my second stay at this hotel. It is close to good dining and shopping options and the bus shuttle service to the McCormick Place tradeshows is convenient."
},
{
"reviewID": 11520909,
"hotelid": 914,
"userName": "darrell29",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Asheboro, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great family beach.",
"frequencyID": 3,
"title": "Great place to stay.",
"comment": "Our family spent the weekend here prior to going to Disney because my 4 year old wanted to go to the beach also. The staff was great, very helpful, and PROMPT!!!"
},
{
"reviewID": 11520935,
"hotelid": 664,
"userName": "Annmarie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hollywood, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is very courteous, helpful and friendly!",
"frequencyID": 2,
"title": "Weekend Staycation",
"comment": "Had a wonderful time. Staff was incredible and very friendly."
},
{
"reviewID": 11520988,
"hotelid": 1143,
"userName": "ShoshaMan",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Some of the best internet access that I have ever had from a hotel.",
"frequencyID": 4,
"title": "10/7 Business Stay",
"comment": "Hotel met or exceeded all my expectations."
},
{
"reviewID": 11520999,
"hotelid": 430,
"userName": "Susan66",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Most everything was fine",
"comment": "Everything was wonderful-service, room. However, I would like to make one suggestion, even though I opted for the green approach to my linens a couple of days, I would have appreciated that someone remove dirty glasses that were in the room. Otherwise I had no complaints. The staff was wonderful as well."
},
{
"reviewID": 11521094,
"hotelid": 102,
"userName": "Debcolorado",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colorado",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Needs some updating",
"comment": "The hotel room was clean and neat, but needs some updating all around. The pool area was terrible. The cushions on the chairs were disgusting. We had to cover the whole chair with towels in order to sit down. The spa was dirty and the whole area looked abandoned. The slide was fun."
},
{
"reviewID": 11521186,
"hotelid": 468,
"userName": "Rob6543",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The most comfortable beds in all of Disney.",
"frequencyID": 4,
"title": "Amazing",
"comment": "As usual, the Dolphin does not disappoint. The staff is amazing, the check in process quick and efficient, the rooms beautiful and the grounds meticulously cared for. Thank you for another great stay."
},
{
"reviewID": 11521440,
"hotelid": 421,
"userName": "kelly70",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Very conveniently located",
"comment": "Not hard to drive in and out. Near our interests."
},
{
"reviewID": 11521559,
"hotelid": 3115,
"userName": "Mary654",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Rude front desk staff",
"comment": "The black girl that checked me in had a bad attitude. She was really rude. I like the hotel a lot and stay at least twice a month but the way she acted kinda makes me want to go stay at another hotel."
},
{
"reviewID": 11521714,
"hotelid": 1776,
"userName": "Exeter2000",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Belvoir PHL",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Stay and value",
"comment": "This was the second time I stay at the Belvoir PHL. Although the lobby and exterior are going through renovations, the nice rooms and great beds more than make up for that inconvenience."
},
{
"reviewID": 11521729,
"hotelid": 829,
"userName": "JEVa",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arlington, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice facility with a great staff.",
"frequencyID": "",
"title": "Great Staff",
"comment": "Enjoyed my stay but have to say the staff is what really topped off my opinion. From the shuttle drivers, to front desk, to housekeeping and restaurant staff, everyone was extremely friendly and very helpful."
},
{
"reviewID": 11521808,
"hotelid": 3023,
"userName": "mblanck24",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Texas",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place to stay.",
"frequencyID": 2,
"title": "Clean, location, friendly staff",
"comment": "My husband and I stayed there for a weekend get away. We loved our stay it was a very nice place, clean, no children and a very friendly and accomadating staff."
},
{
"reviewID": 11521858,
"hotelid": 197,
"userName": "Peg77",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel staff take great pride in assuring that you will have a good stay.",
"frequencyID": 3,
"title": "Great service",
"comment": "I was at the Belvoir Inner Harbor Hotel for a three night stay for a conference. I was on the club floor and had a few problems with my room. I spoke to the manager the next morning and he was outstanding. It was obvious to me that he wants every guest's stay to be perfect. Everything was taken care of immediately. I travel extensively and this was the best service that I have ever recieved at a hotel."
},
{
"reviewID": 11521999,
"hotelid": 90,
"userName": "nosloc",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location.",
"frequencyID": "",
"title": "Solid Option",
"comment": "The hotel location worked out quite well. You are within walking distance of a great sports bar, a grocery store and a Trader Joe's. While you are several blocks from King Street and the main Alexandria strip of shops and restaurants, it is close enough to walk. The hotel staff were great. The only concern I had was room maintenance, however having the separate seating area from the bedroom helped reduce noise from the hallway."
},
{
"reviewID": 11522022,
"hotelid": 674,
"userName": "MrsFang",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "West Chester, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Happy Guests",
"comment": "Had a wonderful time staying at the Bucks Belvoir this past weekend. The staff went above and beyond expectations. We were welcomed with open arms as were our Scotties. Activities held at the hotel were great, rooms were perfect. We hope to enjoy many more years of celebrating the STCA's National Specialty using your wonderful Hotel as a base!!!! Thank you!!!"
},
{
"reviewID": 11522193,
"hotelid": 392,
"userName": "mperk",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "chicagoo",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice hotel. Terrible parking.",
"comment": "Stayed from Oct. 5-8 for a wedding and the hotel was beautiful. Parking was terrible though. When therd is an event at the convention center, everybody parks in the hotel parking lot. Got back from the wedding at 10pm and could not find a spot for 30 mins. Front desk didn't recognize us as BPG members either. Had to tell them in order to get our gift."
},
{
"reviewID": 11522469,
"hotelid": 1798,
"userName": "Celmed",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Service issues",
"frequencyID": 4,
"title": "Surprising Lack of Service",
"comment": "Room was not cleaned two out of four days. Club amenities not supported -- rarely was bottled water available."
},
{
"reviewID": 11522499,
"hotelid": 460,
"userName": "twobittedtodeath",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice place...love to two bit you though",
"frequencyID": 4,
"title": "Hotels likes to two bit you",
"comment": "It's bad enough that you have to pay $11/night for internet in your room, which you can get for free in the public spaces (ie even hallways), but they even cheaped out on the use of their own coupons. I took the green options (no housekeeping) for environmental reasons as well as the $5 coupon. Was told it would be redeemed for any food or stores in the hotel...so I decided to enjoy those chocolate bars in the hotel; turns out they were NOT allowed use for the $5 coupon. Guess they don't make any profit on those $4 chocolate bars..."
},
{
"reviewID": 11522594,
"hotelid": 1474,
"userName": "Mikal618",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Illinois",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its historic beauty",
"frequencyID": 4,
"title": "Beautiful historic hotel",
"comment": "Some historic hotels are dowdy and cramped. This one is spacious and elegant. Its central location in Chattanooga's vibrant downtown is perfect. We very much enjoyed staying here."
},
{
"reviewID": 11522642,
"hotelid": 3205,
"userName": 10042012,
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location for a conference.",
"frequencyID": 2,
"title": "Great location",
"comment": "We stayed on the top floor in the tower. We had large windows and a great city view. The room was very clean, quiet and comfortable. The hotel is dog friendly, we had our small dog with us. There are plenty of restaurants and stores within walking distance. There is a shuttle service as well. We enjoyed the club benefits as well. Overall we were very impressed. The conference space was nice and easy to get around."
},
{
"reviewID": 11522858,
"hotelid": 421,
"userName": "wenonly1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great service and try to go to the club lounge",
"frequencyID": "",
"title": "Great hotel with great location",
"comment": "Great BPG Platinum regconition. I booked two nights durjing a holiday weekend, the rooms were sold out but the hotel managed to upgrade me to a suite. It was so beautiful and elegant that I did not want to leave the room and hotel. Very nice service. One of my best experience with hotel."
},
{
"reviewID": 11523130,
"hotelid": 196,
"userName": "kjahima",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cleveland, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "recheck your entire bill for hidden charges.",
"frequencyID": 4,
"title": "Read your bill and track expenses closely",
"comment": "I had ordered room service, with the price clearly printed on the menu. It was not delivered until I called, it was delivered and the charge was $4.00 more than the menu. I had requested laundry services, i did not get an itemized bill by the charges on my laundry ticket were $40.00 less than I was charged at check out. Even the desk staff could not explain it as they had no itemized bill. After investigation they told me I was overcharged by $29 and it was removed. Upon check in I asked and was told internet service was included in my room rate, on check out I was charged $13.95 each day for internet. Again I had to ask this to be removed. I can understand one bill error, I am concerned when there are 3."
},
{
"reviewID": 11524617,
"hotelid": 421,
"userName": "girlie",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "excellent location",
"frequencyID": 2,
"title": "Hotel is conveniently located",
"comment": "It is near good restaurants, broadway shows and access to different place in the city."
},
{
"reviewID": 11526061,
"hotelid": 1569,
"userName": "Veny",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Bay Area, Ca",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to parks",
"frequencyID": 3,
"title": "Comfortable hotel near Disneyland",
"comment": "We decided to stay at this Belvoir at the last minute Disneyland trip. It was clean, convenient and very comfortable. It is walking distance from the parks and I would highly recommend it."
},
{
"reviewID": 11526506,
"hotelid": 214,
"userName": "neesh11",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "cal train has a stop within 10 steps!",
"frequencyID": 3,
"title": "easy as pie",
"comment": "So simple, easy and comfortable."
},
{
"reviewID": 11526553,
"hotelid": 379,
"userName": "katnic",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Heaven on Earth",
"frequencyID": 3,
"title": "What a beautiful site and location!",
"comment": "I love this place! My only recommendation is quiet mellow music (live). This is not a party hotel nor party island (thankfully). But quiet guitar or light jazz listening ambiance would be a nice touch to a beautiful stay. Beds and linens were HEAVENLY. Concierges, although VERY helpful, were tough to access, with daily waiting lines."
},
{
"reviewID": 11526564,
"hotelid": 1726,
"userName": "mekahen",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Salisbury, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The view from the top is great.",
"frequencyID": 1,
"title": "much needed quickie vacation!",
"comment": "My husband and I booked this vacation the day before we left. The hotel was exactly what we needed, soft beds and all, and the view of the beach was perfect."
},
{
"reviewID": 11526720,
"hotelid": 814,
"userName": "Eric1123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Springfield, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great staff!",
"comment": "From the lounge bartender to the bellman, they had a genuine outwardly friendly demeanor and were extremely helpful."
},
{
"reviewID": 11526750,
"hotelid": 662,
"userName": "JTWA",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Not sure we'll stay here next year!",
"comment": "Had prepaid for two rooms for two nights. The 1st night one of the rooms no one had stayed in and the hotel was actually going to charge us $50.00 more for the 2nd night because one of the rooms was vacant. Keep in mind that the rooms were prepaid in full!!! Then the hotel misplaced our credit card. They had told us that credit cards left in bar go to the front desk for security reasons yet our card was nowhere to be found. Called card issuer and reported card lost/stolen. So have now wasted 20-30 minutes already. Having breakfast and guess what they bring to our table. Yep the credit card that was just cancelled. Talk about lack of communication amongst hotel employees. Hotel is very nice but did not feel like we were very well taken care of at all!!!"
},
{
"reviewID": 11526816,
"hotelid": 995,
"userName": "Purpleout",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Houston, TX",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "beds are really nice but a little too soft for someone with back problems.",
"frequencyID": 1,
"title": "Nice hotel with great service",
"comment": "From the outside the hotel looked old fashioned (dated) but the interior was delightful, except for the carpet in the hall ways which was dingy and unappealing."
},
{
"reviewID": 11526995,
"hotelid": 994,
"userName": "DoctorDoug",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Flushing, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Quality of service by the hotel personnel is OUTSTANDING. If you have a question - ask, a concern, make it known. They will make it right!",
"frequencyID": 4,
"title": "EXCEPTIONAL SERVICE AND AMENITIES",
"comment": "Having been a long time user of the Belvoir LaGuardia I have come to appreciate the GREAT SERVICE provided by the bellmen, front desk staff, maids, Lounge attendants and even the Parking attendants! To be remembered and greeted by name -- AMAZING!!! THAT is consumate customer service!!! Great Job, folks!!!"
},
{
"reviewID": 11528200,
"hotelid": 115,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is no free wi-fi or internet service in this hotel. Be prepared to spend $10 per day for a convience that a hotel of this stature typically offers free of charge.",
"frequencyID": 4,
"title": "Very nice hotel except for -",
"comment": "There are no in room refrigerators. There is no free anything that other hotels offer guests such as internet / wi-fi service, morning coffee in the lobby, continental breakfast and complementary newspapers."
},
{
"reviewID": 11528417,
"hotelid": 353,
"userName": "BCooper",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is convenient to many points of interest. The staff provides excellent service and the renovations are wonderful.",
"frequencyID": 4,
"title": "Better than I expected",
"comment": "Given that I knew beforehand the hotel was undergoing major renovation, my experience far exceeded expectations. There was the usual construction related activity, but the staff addroitly adapted to daily operational changes and managed guest services very well. The renovation had no negative impact on the hotel and staff operational performance. The renovation interface with hotel management was well orchestrated."
},
{
"reviewID": 11528988,
"hotelid": 3205,
"userName": "CollegeAdmissions",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Napa, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location !",
"frequencyID": 2,
"title": "Great Location!",
"comment": "Great location for an extended business stay. The room was comfortable and clean. Wish that you didn't have to go down an elevator/escalator to reach the tower rooms. Great having the Yard House right there too. Can't wait to come back and visit."
},
{
"reviewID": 11529435,
"hotelid": 914,
"userName": "Mary21",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff are terrific.",
"frequencyID": 2,
"title": "This is a beautiful hotel",
"comment": "The staff were wonderful from the time we checked in. The room was perfect and the view was fantastic."
},
{
"reviewID": 11529442,
"hotelid": 1391,
"userName": "ANU37",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St John's, Antigua and Barbuda",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel is extremely relaxing even while working.",
"frequencyID": 2,
"title": "Outstanding Resort",
"comment": "This resort was one of the most comfortable facilities I've ever stayed at. The rooms were spacious. The food was exquisite. The staff are accommodating. The spa is out of this world. The only glitch I had was not receiving packages that had been sent to the resort for me in a timely fashion."
},
{
"reviewID": 11529620,
"hotelid": 1138,
"userName": "Buckeye1",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It needs a lot of attention to detail.",
"frequencyID": 3,
"title": "Disappointed",
"comment": "I found this hotel to have a lack of attention to detail. Hotel lobby was full of leaves that have blown in from outside during our entire stay. Our room had a sink that backed up so bad I can not believe that a house keeper cleaning the sink would not have seen this. In addition our toilet backed up and we had to have maintenance work on the toilet 3 different times. I don't believe this is reflective of the majority of Shearton properties I have stayed at over the years but of a reflection of poor attention to detail and a definite lack of accountability. I believe your management needs to pay attention to visible details and hold staffs accountable. In addition I found the dining room menue to be very poor in terms of options. As a result we only had one meal on property in five days. Lastly each morning the maids meet at there supply room to gather their things for the day. However the amount of noise and commotion taking place in this room and in the immediate hallway needs to be stopped. At times it was like a mini convention holding a political rally, noisy and conjusted. I suggest more time be spent cleaning hall ways, doors and walls with finger prints on them and picking up room service dishes that are left in the hallways for a day or more. Bottom line I was very disappointed in our stay at your property."
},
{
"reviewID": 11530019,
"hotelid": 33,
"userName": "Julie7",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The front desk staff are ok, not great.",
"frequencyID": 2,
"title": "Swimming Pool",
"comment": "Few hotels have pools where one can actually swim. This Belvoir does. However, it was closed on the morning I went to the pool at about 7:30/8am. Apparently the lifeguard did not show. A sign on the door would have been helpful. At 9am I was told the staff was looking for someone. Thanks, but annoying for those who have to work out early."
},
{
"reviewID": 11530605,
"hotelid": 3576,
"userName": "Lynn1949",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sutherland, VA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient and very clean. Staff is very professional and friendly.",
"frequencyID": 3,
"title": "This hotel is in great location",
"comment": "Our stay in Orlando at the Belvoir was a very pleasant experience. The staff are very friendly and professional."
},
{
"reviewID": 11530869,
"hotelid": 171,
"userName": "Cruise2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Norfolk, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The club lounge was a fun perk!! The staff were friendly and helpful!",
"frequencyID": 3,
"title": "Warm, friendly staff!",
"comment": "Beautiful hotel! Great staff!"
},
{
"reviewID": 11531132,
"hotelid": 1496,
"userName": "TDLM72",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff are the most courteous and gracious...always a pleasure to interact with them.",
"frequencyID": 4,
"title": "Feels like Home...",
"comment": "This hotel always make me feel like home! The staff are overly friendly and they always make the effort to make sure my stay is comfortable."
},
{
"reviewID": 11531251,
"hotelid": 1162,
"userName": "LLGr",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Caring Staff",
"frequencyID": "",
"title": "Very relaxing",
"comment": "I just started staying at this hotel. Wonderful staff, clean hotel, awesome gym. Now my preferred hotel in Orlando."
},
{
"reviewID": 11531412,
"hotelid": 353,
"userName": "VickieK",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Lobby renovations...though not a big deal",
"frequencyID": 2,
"title": "new and clean",
"comment": "We stayed in a newly refurbished club room and it was tasteful and comfortable."
},
{
"reviewID": 11531654,
"hotelid": 430,
"userName": "txvacationer",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location for vacation visitors",
"frequencyID": 3,
"title": "Hotel Visit Boston",
"comment": "One item that we noticed was that the Club Room could not cater for the amount of people that had access to it."
},
{
"reviewID": 11531725,
"hotelid": 353,
"userName": "TravellingFoolToo",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": "",
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Orleans, LA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Service well below par",
"comment": "Good location, but with renovation the front desk was out of the way and insufficiently staffed. In addition, there was a failure to service my room. When checking out was charged for movie/video game that I did not purchase. Took multiple efforts to remove from bill. As Gold member was only given late checkout to 1 pm."
},
{
"reviewID": 11531959,
"hotelid": 468,
"userName": "Kelliannb50",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colorado, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Quiet and comfortable",
"frequencyID": 2,
"title": "A perfect oasis within DisneyWorld!",
"comment": "I had a wonderful and relaxing stay at the Dolphin Hotel! From a most gracious staff, to the most comfortable bed I've ever slept in! The location is perfect for visiting Epcot and Hollywood Studios. However, when at the hotel, you have a serene home away from the madness of the parks! I would definitely stay at this property again!"
},
{
"reviewID": 11532148,
"hotelid": 607,
"userName": "LisaM50",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Plover, WI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great rooms, bathrooms are awesome.",
"frequencyID": 2,
"title": "Great Hotel!",
"comment": "This hotel was great from the very beginning. Upon check in we were upgraded to Jr. suites and still were able to use the concierge level. The staff was so nice and helpful. The rooms were clean and very comfortable. The staff in the bar were also exceptional, as were the people in the breakfast room. The location is perfect."
},
{
"reviewID": 11532162,
"hotelid": 3052,
"userName": "Scotte33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Gilbert, AZ, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very helpful.",
"frequencyID": 3,
"title": "Great location.",
"comment": "No better place to stay for the price in lower Manhattan. Close to all the best shopping and dining."
},
{
"reviewID": 11532195,
"hotelid": 741,
"userName": "RoadWearier",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "North Carolina",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Other than the perfect location, the beds!",
"frequencyID": 2,
"title": "Well done!",
"comment": "Visiting this Belvoir location for the first time on business. All-day meetings really take it out of you, so I'm looking for a restful retreat at the end of the day. With that in mind, here's my review:"
},
{
"reviewID": 11532203,
"hotelid": 741,
"userName": "dlflygirl",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Location",
"comment": "Hotel is located really close to the Crystal City Metro station. Price is great and you can spend your day in the tourist area and take a quick train ride back to hotel. Close to a great Kabob place also."
},
{
"reviewID": 11532293,
"hotelid": 2003,
"userName": "karen12",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There are not a lot of food choices in the immediate area-however, there is a fabulous mall with everything rather nearby.",
"frequencyID": 2,
"title": "Great stay",
"comment": "Our room was superb! Unfortunately, we had little time to enjoy the amenities. Most helpful to us was the extremely accomodating staff."
},
{
"reviewID": 11532514,
"hotelid": 1196,
"userName": "Bunbun",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tucson, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is so-o-o convenient to the Pasadena Convention Center",
"frequencyID": 3,
"title": "Wonderful Guestr Service",
"comment": "I had reason to contact your Guest Serices person, Mike and he was wonderful. More than made me happy."
},
{
"reviewID": 11532519,
"hotelid": 607,
"userName": "wall12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Jackson, NJ, USA",
"arrivalMonth": "10/2013",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great customer service",
"frequencyID": "",
"title": "This hotel is in the perfect location",
"comment": "My family enjoyed their stay at the hotel."
},
{
"reviewID": 11532551,
"hotelid": 1569,
"userName": "HMommy",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Hawaii, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you don't mind being a little further from the parks, then this hotel is the perfect choice for clenlinessand comfort.",
"frequencyID": 1,
"title": "Clean, Comfortable, great",
"comment": "We enjoyed our stay here. The rooms were very well kept and clean. We liked having lots of pillows, the complimentary water was a fabulous unexpected amenity and the staff was very helpful. Our first night we realized we had a leak in the bathroom causing a small puddle. We are pretty easy so we just called the front desk to alert them and said it was fine to us as long as it didn't get worse but just wanted them to know. They sent maintenance right away. He brought us extra towels for the floor and told us he would have it fixed first thing in the morning, which he did. The front desk was always pleasant as were the valets and porters. My son ended up with a collection of stuffed animals from Disneyland and the housekeepers would always arrange them nicely on his bed for him. He enjoyed that. Overall, it was a great hotel and experience. We chose to walk to Disneyland every day which was about 10-15 minutes depending on crowd and crosswalk lights. We could also walk to Garden Walk for dinner. We never used the ART but the hotel hasa nice sitting area for it to stop at right out front. The laundry room was great to have, although, it took us almost 3 hours to do a load because we had to run the dryer twice to get clothes fully dry. That was a bummer to have to sit there that long with nothing to do. Finally, the snack shop was a great option although pricey. We wish Molly's Kitchen was open for dinner because Overland seemed very dead and the food wasn't that great. We would definitely stay here again."
},
{
"reviewID": 11532571,
"hotelid": 377,
"userName": "Gazza55",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Coffs Harbour NSW, Australia",
"arrivalMonth": "9/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the close proximity to beach.The fantastic service",
"frequencyID": 1,
"title": "this hotel has great staff",
"comment": "We had a great time... The staff in the bar areas were fantastic... The variety of food was a little limited resulting in us dining elsewhere quite often"
},
{
"reviewID": 11532585,
"hotelid": 995,
"userName": "Lcook",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "CA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect for families.",
"frequencyID": 2,
"title": "Great Amenities",
"comment": "An older property, but location and amenities are worth it. Convenience store and deli are great amenities for families visiting local attractions. Game room, pool and gardens are perfect for kids!"
},
{
"reviewID": 11532592,
"hotelid": 1523,
"userName": "CaptSR",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Small Casino off Lobby if you want to do something different.",
"frequencyID": 2,
"title": "Very nice Club Lounge",
"comment": "The Club Lounge at this hotel is beautiful and spacious. It has a nice outdoor seating area with a nice view of the bay. Service was very good and lounger personnel were friendly. Pool area is also spacious and has a bar next to it."
},
{
"reviewID": 11532674,
"hotelid": 232,
"userName": "Laurie2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Long Island, New York",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff was wonderful - friendly and helpful.",
"frequencyID": 1,
"title": "We loved staying here!",
"comment": "As we pulled up I was impressed with the beautiful landscaping. After a long drive, we were welcomed by your friendly staff, who provided us with directions to the various nearby attractions. Our room was ready, spacious and very comfortable. We also enjoyed the dining facilities and appreciated the breakfast coupons. I've already recommended this hotel to my brother and a co-worker!"
},
{
"reviewID": 11532696,
"hotelid": 377,
"userName": "waikikivisitor",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "great hotel but...",
"comment": "i had confimed late checkout and had 'do not distrub' on the door but housekeeping kept knocking to check when i will be out of the room. other than that, it is a great hotel to stay in waikiki area."
},
{
"reviewID": 11532697,
"hotelid": 1959,
"userName": "CaptSR",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Hidden Oasis",
"comment": "This Belvoir is in a great location but is semi hidden away. The grounds are beautiful and remind me of a hidden Oasis. Nice club lounge and Executive club rooms with mini kitchenettes."
},
{
"reviewID": 11532702,
"hotelid": 3576,
"userName": "collegestudent",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 1,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Melbourne, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "If you have a problem, I wouldn't count on them to do anything about it. They may know how to woo guests, but they sure don't know how to solve a problem.",
"frequencyID": 4,
"title": "Can \"woo\" a guest, but cannot solve a problem!",
"comment": "Hotel policies are published in an obscure link titled \"announcements\" on the website homepage--not on the reservations page where they take your money. It is not even a tab, just a link. A simple box asking \"Are you at least 21 years old\" on the reservation page would be very helpful and would have avoided this entire debacle!! Had it not been for another guest in her party, my eighteen year old daughter would have been left without a room in a unfamiliar city despite the fact she had a confirmed reservation in her name with her credit card. She has been to Europe and back, yet she was not permitted to check into this upscale, personal-service minded hotel. She was there for a wedding party and this debacle made it memorable, but for all the wrong reasons. Sure wish the staff had reacted to my daughter as they did to some the other people who left reviews here. I spoke to the manager during this event to see what could be done and she was rude--tough luck was her attitude!"
},
{
"reviewID": 11532726,
"hotelid": 814,
"userName": "CaptSR",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "On the Beach",
"comment": "Stayed at this location during a business trip and brought the wife along. Front desk staff was the BEST and friendliest I have ever meet. They are the model for Customer Service!"
},
{
"reviewID": 11532793,
"hotelid": 713,
"userName": "Zeller016",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "No airport shuttle, shuttle will only go within one mile of the hotel. No restaurant.",
"frequencyID": 2,
"title": "Rooms and Bar",
"comment": "Missed the refrigerator in the room. As there is no mini bar really missed having this. When you went down to Starbucks later in the morning nothing was left to eat. Would have preferred to have my own food to eat. Coffee was good. With respect to the bar, not enough coverage, was hard to get someone to wait on you at your table and were forced to wait in line every time you wanted another drink. Would sell a lot more with better service."
},
{
"reviewID": 11532852,
"hotelid": 951,
"userName": "Miya",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Eatontown, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "stay at Shearton",
"comment": "It took a lomg time to check in eve n though there was olnly one person in front of me. A trainee was there and the supervisor left. In thre middle of checking me in they started to talk to another guest.One room key did not work"
},
{
"reviewID": 11532910,
"hotelid": 3676,
"userName": "OurAnniversary",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's very friendly and comfortable. They take good care of you!",
"frequencyID": 2,
"title": "I recommend this hotel",
"comment": "We needed to change rooms and there was no problem whatsoever. The staff was always professional and helpful, the room was very comfortable, and we would not hesitate to recommend this hotel to others. We look forward to staying there again!"
},
{
"reviewID": 11533006,
"hotelid": 430,
"userName": "chechago1020",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Customer Service",
"frequencyID": 2,
"title": "I Love it except ......",
"comment": "I love everything about this hotel - location most importantly - the size of the room - cleanliness of the room - and customer service is superb! Only downside is the elevator problem and also the bathroom - i thought the tub had a stain but its cracked in small spot also the wallpaper is peeling off . If you have access to the LOUNGE is a Big Plus - They have delicious food there and very cozy - so for those who wish to stay - I highly recommend an upgrade for lounge access - it's worth IT :)"
},
{
"reviewID": 11533120,
"hotelid": 430,
"userName": "MET999",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Danbury, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Room was a little small",
"comment": "We stayed in a queen bed room. It could have been a little bigger but met our needs. Disappointed their was no refrigerator."
},
{
"reviewID": 11533142,
"hotelid": 3576,
"userName": "Spitfire",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Floida",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pet friendly and very high standards",
"frequencyID": 2,
"title": "Very Comfortable, Welcoming hotel",
"comment": "What a welcoming pleasure, to have valet parking and our luggage taken care of to our room and as well as our departure. The staff was more than commendating . The room was very clean and beds were very comfortable."
},
{
"reviewID": 11533160,
"hotelid": 814,
"userName": "Li12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "PA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "friendly and courteous staff",
"frequencyID": 2,
"title": "Friendly staff",
"comment": "The staff at the hotel were very friendly and kind. Everything was clean which is important to me. It would have been nice to have a club room for BPG members, but other than that it was a very nice stay."
},
{
"reviewID": 11533254,
"hotelid": 377,
"userName": "SanFranGIrl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Centrally superb location and best for walking down the beach towards Diamond Head! Nobody has an INFINITY Pool like this hotel!",
"frequencyID": 2,
"title": "This Hotel Gets My 4 Mai Tais UP Award!",
"comment": "I normally rent a home in Lanikai for my annual trek to Oahu. Purchased 3 nights stay at a great Charity Auction and bought 2 more nights for my stay. Checked in, got the \"Guest of the Day Award and abundant perks\", that was awesome but more awesome was the Staff who always remembered me by name, & knew I was there for my birthday celebration. Staff is amazing - kudos to Management & thank you Lynn in KAI restaurant for making my morning breakfasts memorable! I'm no longer renting a home on Windward shore & always going to be spending my October birthday at Belvoir Waikiki! PS - might we see some more \"tropical events in evening\" instead of the disco? And more fish dishes on EDGE menu - some of us just don't do \"Fried\" when we're fried from the great sun:) AND next door to Halekulani's \"House Without A Key\" which is fab for 5pm Mai Tais with setting sun and no problem getting back home to Belvoir!"
},
{
"reviewID": 11533395,
"hotelid": 606,
"userName": "patience86",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Large hotel with poor service.",
"comment": "Front desk insufficiently staffed for volume of rooms / visitors. The large TV in the lobby area was broken, did not work. There was no TV channel guide in the room. No coffee is available other than sit-down in the restaurant. No newspapers were available in the hotel, complimentary or otherwise. When I checked out they charged me $745 for 2 nights, my confirmed rate was $526 total. They corrected it, but only after I complained."
},
{
"reviewID": 11533513,
"hotelid": 995,
"userName": "Julianne231o",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Comfortableness",
"frequencyID": 4,
"title": "This hotel is very comfortable.",
"comment": "My family and I thoroughly enjoyed an extended weekend at the Belvoir Anaheim. The hotel is beautifully kept, with large comfortable rooms. Access to the Disney Parks is great with frequent and dependable shuttle service. My only complaint concerns the shuttle service. During the hottest days, the shuttle did not have functioning air conditioning, which was nearly unbearable. Please be cognizant of this."
},
{
"reviewID": 11533521,
"hotelid": 3674,
"userName": "lifesmoments1",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Brooklyn, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "business style hotel, 15 minutes from malibu.",
"frequencyID": 2,
"title": "this is a business style hotel",
"comment": "this is a regular Belvoir hotel. do not expect to feel welcome and receive special treatment for being BPG member. i have gold status and they gave us a regular room, nothing special just a bed and bathroom, small sized room, the bed is on a particularly high bedframe. we asked for complimentary drinks and breakfast from elite club lounge and they did not want to accomodate saying if they gave me the free can of coke or water bottle i wouldnt work on becoming a platinum status. i mean seriously i check in with my BPG credit card obviously i like the BPG program. the hotel was full of business people and there was a meeting going on there. I used 7,000 points for the 1 night stay and in the morning the bill they slipped under the door had a room charge on there i had to go to the front desk to have it resolved and the lady in the morning was curtious and said she will update to a 0 balance."
},
{
"reviewID": 11533581,
"hotelid": 214,
"userName": "mary72",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "location is excellent",
"frequencyID": 2,
"title": "the hotel has patios",
"comment": "i wrote this at the hotel. we were not shown the patio and the next day i discovered our door that led to the patio was not locked. i suggest bellmen open and close the drapes and check the door to see if it is locked. there was no indication if we could use the coffee etc without charge.lastly yours is the only one with no refrigerator in room."
},
{
"reviewID": 11533666,
"hotelid": 177,
"userName": "Billy44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tucson, AZ, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "comfortable",
"frequencyID": 2,
"title": "Great hotel!",
"comment": "Clean, comfortable, and very friendly staff. It was very cozy and felt right at home during our short stay."
},
{
"reviewID": 11533764,
"hotelid": 19,
"userName": "ckjones12",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Altadena, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Airport Belvoir",
"comment": "The only problem I have with this hotel is the fact that the bathtub looked filthy. It would be nice if they figured out a way to keep the tub surface looking white and not grey. Other than that, the staff was nice, very accommodating and the rooms were quiet."
},
{
"reviewID": 11536096,
"hotelid": 434,
"userName": "golfer72",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenience of location.",
"frequencyID": 1,
"title": "Location is ideal.",
"comment": "With respect to the Convention Center...the Belvoir provides the ideal location."
},
{
"reviewID": 11536328,
"hotelid": 177,
"userName": "7thHeaven",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to many things to do.",
"frequencyID": 2,
"title": "A great family hotel",
"comment": "We have stayed here for the past 6 years at 10 days at a time. It is just like home."
},
{
"reviewID": 11536610,
"hotelid": 33,
"userName": "DM1012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fairfield, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great night's rest!",
"comment": "The bed was the most comfortable I have been in! The place was very clean and new feeling."
},
{
"reviewID": 11537460,
"hotelid": 468,
"userName": "corecomps",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minneapolis MN",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, respectable initial pricing, avoid buying anything on site.",
"frequencyID": 4,
"title": "Wonderful experience, except food pricing",
"comment": "The hotel was wonderful overall. They were extra friendly and provided a little cake for my daughter's birthday (no charge). Everyone gave me the impression they really cared at all times."
},
{
"reviewID": 11537622,
"hotelid": 674,
"userName": "Kiser49",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is very friendly and made my stay more comfortable",
"frequencyID": 3,
"title": "Friendly Staff !!",
"comment": "Great Place to stay and staff is the most important asset of this hotel"
},
{
"reviewID": 11537672,
"hotelid": 1552,
"userName": "Cridog",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Coronado, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "They charge exorbitant fees for a dog.",
"frequencyID": 2,
"title": "Do not go here if you have a dog...",
"comment": "I stayed two nights and was charged $150.00 for my dog to stay. (Small Dog) That is on top of the nightly rate for me to stay. And the $12.00 for parking in an already full lot. And $10.00 for a slow Internet."
},
{
"reviewID": 11537758,
"hotelid": 1391,
"userName": "RBMA",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Customer Service lacking",
"comment": "Stay October 4-9. Arrived at 11pm, no one at the front door to help with bags. Found a roach in the room. All 3 pools were to cold to use. Response form the front desk was\" we turn the heaters on next week\" One Hot tub to hot, the other to cold. Told the boat to wild horse starts at noon on sunday. 4 calls and 45min later told by hotel employee they made a mistake. Manager refused to provide dinner for two because of mistake"
},
{
"reviewID": 11537792,
"hotelid": 111,
"userName": "JJ61",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "chicago",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location spaciuos rooms",
"frequencyID": 1,
"title": "great location, spacious room",
"comment": "perfect location as you can walk to numerous restaurants and the mall. Spacious rooms were very comfortable. Accept dogs which was wonderful."
},
{
"reviewID": 11537807,
"hotelid": 434,
"userName": "1TiredProf",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Raleigh, NC",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is in a most convenient location for all downtown Raleigh activities.",
"frequencyID": 4,
"title": "Plush and comfy, not business friendly",
"comment": "The Belvoir is luxuriously comfortable, and beautifully appointed. If, however, you are a working guest, it is not at all well-suited to your needs. I stayed three days, along with few hundred friends at a conference. In the meeting spaces we had wireless (though weak signal) access to the Internet. In our rooms, the only place with peace and quiet, we were assessed a $10 per day charge. Does this matter to everyone? maybe not, but to an online college communication instructor, it is a deal breaker. Also, there is no affordable coffee and quick food available early morning (6 a.m.) range."
},
{
"reviewID": 11537846,
"hotelid": 151,
"userName": "BPGLifetime1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "No risk in staying here. Highly recommend",
"frequencyID": 2,
"title": "BPG Recognition-doing the right thing!",
"comment": "Always enjoy staying at this hotel. The staff is great and focused to customer service."
},
{
"reviewID": 11538241,
"hotelid": 421,
"userName": "DannyS",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good Location",
"frequencyID": "",
"title": "Nice stay, but",
"comment": "Everything about our stay was good, except the check-in process. The front desk was understaffed and the wait to check in was around 20-25 minutes."
},
{
"reviewID": 11538484,
"hotelid": 468,
"userName": "jeffk",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Champaign, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Family trip",
"comment": "This is a great place to stay. My family loved the pool and beach. Great location. Everything you need is at this hotel."
},
{
"reviewID": 11538494,
"hotelid": 1557,
"userName": "JonDocwho",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Excellent facilities for my conference",
"comment": "My business had a conference at this hotel and everythig worked out great! The room was fantastic and the conference meeting rooms met our needs and the catering staff was excellent!"
},
{
"reviewID": 11538844,
"hotelid": 5607,
"userName": "9624Y",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Facilities issues and poor cleanliness",
"comment": "I have to say I would rate this as a below average BPG property. In addition to the hot water not working in my room and the wake up call being late the room was dirty and smelled as if there was a pet in it before. I was also surprised to discover that the ceiling fan inoperative. I will not be staying at this property again."
},
{
"reviewID": 11539003,
"hotelid": 951,
"userName": "Schmidty",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maryland",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Okay",
"comment": "There was mold in the bathroom. Top of wall near ceiling. I reported this to the clerk at the time of check out."
},
{
"reviewID": 11539496,
"hotelid": 151,
"userName": "Mary56",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great location",
"comment": "Good location for going to game at MetLife stadium. Shuttle service was great. Room was nice. Staff was very accomodating. VERY disappointed that whirlpool was not operating and pool was very dirty. These were the two things I had personally called about prior and were assured would be usable."
},
{
"reviewID": 11539531,
"hotelid": 421,
"userName": "Thaigrl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Georgia",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient to major attractions",
"frequencyID": 4,
"title": "Perfect Hotel & location",
"comment": "The hotel was walking distance from major attractions and the subway. The staff was very helpful & friendly. The newly renovated room was update with the most modern features to include decor. I would definitely recommend to a friend and stay again in the future."
},
{
"reviewID": 11539559,
"hotelid": 1469,
"userName": "Jerry59",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Portland, OR, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This is the way service should be",
"frequencyID": 2,
"title": "Great location, great staff,great amenities",
"comment": "This hotel personifies the Aloha spirit--laid-back and seamless service. The restaurant was particularly exceptional--oceanside dining at its best."
},
{
"reviewID": 11539582,
"hotelid": 3205,
"userName": "yelorose",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very nice staff",
"frequencyID": 1,
"title": "Very nice stay at the Belvoir",
"comment": "Room was nice, but would be small for two people. Room service was excellent...good food and great service. Was not able to connect to the internet although I was told I could. Would definitely stay here again."
},
{
"reviewID": 11539780,
"hotelid": 760,
"userName": "EllieMae",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Decatur, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is very clean and comfortable",
"frequencyID": 1,
"title": "great stay",
"comment": "Hotel was great. Clean, comfy and great location. Ocean and beach right across street. Felt like home (almost)!! Staff was great from check-in to check-out."
},
{
"reviewID": 11540031,
"hotelid": 421,
"userName": "Abraham213",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "convenient location",
"frequencyID": 1,
"title": "Overall good",
"comment": "I like the newly renovated rooms. Nice job and big improvement over the old rooms."
},
{
"reviewID": 11540116,
"hotelid": 5601,
"userName": "Phay",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's Really a Beautiful Facility and is central enough for your activity needs.",
"frequencyID": 3,
"title": "Great Family Vaca Facility",
"comment": "We absolutely LOVED staying at this facility. As an BPG member I got a good rate and location was convenient to activities. We barely wanted to leave...lol. Only 2 small flaws (which is good in my book) Need a bigger fitness center, had a little bit of a line forming to get on machines and DEFINITELY get a better Internet Network. Took almost 3-5 minutes for sites to pop up. End up using 3G on my phone for faster service. Overall, it was great and we'll definitely be back."
},
{
"reviewID": 11540261,
"hotelid": 379,
"userName": "CPAMARC",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oakland, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The rooms are very small and plain. This is not the Belvoir on Maui.",
"frequencyID": 2,
"title": "Don't expect luxury",
"comment": "I read this hotel was renovated. I had high expectations given my experience at the Belvoir on Maui. This is not and will never be that hotel. I did not see where the dollars were spent. The lobby was new but nothing else seemed refreshed. Our first room was very small. The bathroom was very small and very much like a motel bathroom. It was a Garden Room on the 4th floor. The big problem was the A/C unit, which sounded like a jet engine. We complained on night #1, they said they would have engineering look at it. Problem was not fixed. We complained again. The front desk informed us that this was a \"new\" A/C unit and are much louder. So, they knew about this problem but yet did not move us when we originally complained. This front desk clerk, immediately changed our room to one with a quieter A/C unit and credited our resort fee for our entire stay. That was much appreciated."
},
{
"reviewID": 11540444,
"hotelid": 3676,
"userName": "Hinda",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fairfax, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "you're right on Highway 95 - great location, but not views!",
"frequencyID": 4,
"title": "Very nice people!",
"comment": "We always stay at Grandbourne's, since the time they were Belvoir Club many years ago. Sometimes in the smaller towns the hotels are fine, but not exceptional. This one exceeded our expectations, and, Abha, at the front desk. was one of the nicest of your Grandbourne (or any hotel!) personnel we've ever encountered."
},
{
"reviewID": 11540737,
"hotelid": 377,
"userName": "Josie17",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "10/2013",
"datePosted": "10/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location perfect",
"frequencyID": 4,
"title": "Excellent",
"comment": "The staff was very friendly. Right on the beach and a great pool. Rooms were a liitle old but very clean .Only complaint rooms need fans in the washrooms"
},
{
"reviewID": 11541539,
"hotelid": 1391,
"userName": "travelguest42",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Plan dining or entertainment options off property.",
"frequencyID": 4,
"title": "limited dining options",
"comment": "The resort it self was in a beautiful setting. The pool was wonderful and the building beautiful., But there are extremely limited dining and social options for being so far removed from the general area. Especially given the conference facility. It was difficult to find ways to \"entertain\" clients for more than an evening or so on property. The TVs in the only \"bar\" area were fuzzy and barely worked for sporting events. And the menu after 9 was basically nonexistent."
},
{
"reviewID": 11541555,
"hotelid": 111,
"userName": "wigstheome",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Elmsford, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Old and tired, but convenient to Cobb Galleria",
"frequencyID": 4,
"title": "Great Staff; Tired, Old Facility",
"comment": "I want to like this hotel because the staff genuinely tries to provide excellent service, but at the end of the day, the hotel is in serious need of a major renovation. From toilets that barely flush to sinks that barely drain to a garage posted with flood warning signs, the hotel needs serious work. The rooms are relatively spacious, but the furniture, walls, carpeting, etc. show their age all too well. On the positive, the air conditioning was effective. The location is fine, with close proximity to I-285, and you can walk to the Cobb Galleria Centre. Parking is relatively inexpensive as well."
},
{
"reviewID": 11542108,
"hotelid": 353,
"userName": "donatela",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "After remodeling will be awsome",
"frequencyID": "",
"title": "house keeping or lost and found",
"comment": "I checked out the 9th and on the road remembered I left my sons black dress jacket in front closet, ive contacted several times these two and NEVER got a response from them. It was left in closet!!! They just give me the run around"
},
{
"reviewID": 11542319,
"hotelid": 760,
"userName": "Diana3317",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Queens, NY, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Shuttle is awesome",
"frequencyID": 2,
"title": "comfortable and nice welcoming staff",
"comment": "The rooms are big and spacious , even though hotel is further away from Duval st, it has a shuttle that was a plus. You dont have spend money on cabs to get to downtown. You can sign up for shuttles, and I advise that you.do but even when you dont the staff is very accommodating."
},
{
"reviewID": 11542367,
"hotelid": 127,
"userName": "Rach88",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "close to airport and is set nicely in the harbor island.",
"frequencyID": 2,
"title": "Customer service needs improvement",
"comment": "I have booked package directly with the Belvoir call center. But it appears that the hotel staff is not aware of the package. so i have to constantly show them the confirmation paper work to prove that i have some free service with the room charge. Otherwise they charge for those inclusive services."
},
{
"reviewID": 11542395,
"hotelid": 761,
"userName": "Karen123",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Petoskey, MI, USA",
"arrivalMonth": "10/212",
"datePosted": "10/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Thie property has some problems",
"comment": "From check in to the rooms itself this hotel has some problems I called the day of check in and requested connecting rooms as I was traveling with 4 children told my request would be filled. Got to the hotel that night only to find out they gave one of the rooms away so not only not connecting but far away from each other. They did finally find two room close to each other but when we got to the room the bedding on the one bed had several yellow stains on both the sheets and the blanket ."
},
{
"reviewID": 11542564,
"hotelid": 1236,
"userName": "Erb77",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Slightly disappointed",
"comment": "I really expected so much more from the Belvoir! Outlets didn't work properly, we blew a fuse running a blow dryer, had to pay extra for a fridge. Just a lot of little things, but overall it was disappointing. Staff was great though!"
},
{
"reviewID": 11542950,
"hotelid": 380,
"userName": "hollywood",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "ca",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location near everything",
"frequencyID": 2,
"title": "hollywood",
"comment": "i found the hotels location wonderful for our needs everyone was friendly and show was great !!!!"
},
{
"reviewID": 11543061,
"hotelid": 713,
"userName": "CDGEP",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Lots of great shopping nearby.",
"frequencyID": 2,
"title": "Great response to service needs",
"comment": "Our air conditioner did not work properly. Maintenance tried to repair but moved us promptly when the part needed was not available."
},
{
"reviewID": 11543215,
"hotelid": 379,
"userName": "CjonT",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hawaii",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff",
"frequencyID": "",
"title": "Great Experience!",
"comment": "The Sheration Kauai Resort & Spa has a great location and wonderful employees!"
},
{
"reviewID": 11543446,
"hotelid": 434,
"userName": "Abcoaster",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Ask questions about your bill!",
"frequencyID": 1,
"title": "Disappointed",
"comment": "Was on a waiting list for the hotel, as I was in town for a convention...which close to the event I got a reservation. The pros: the room was clean, bed comfortable, and hotel floor super quiet (never heard other guests, or noises). Cons: No refrigator, no complementary breakfast, and when I checked out a day early they informed me it would be a fee (half the price of the rate). I asked to speak to the manager and explained this was not mentioned when I reserved the room. Also when we checked in we used one card but I didn't want that card used so I switched cards. I had to wait over 40 minutes for the staff to figure it out. They keep complaining I wasn't being charged enough. Well I looked at my statement and I was charged more than if I hadn't cancelled my last night. I was originally staying for 4 nights and stayed only 3, but I was charged for 4 and after my stay I see a small charge from them! What is that from? The staff made no effort to apologize for the long wait and mistakes they made."
},
{
"reviewID": 11543503,
"hotelid": 1162,
"userName": "karen6",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Myrtle Beach, SC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "you will not be disappointed over the top service",
"frequencyID": 3,
"title": "this hotel is fabulous",
"comment": "Beds are wonderful, rooms sqeaky clean/best restaurant fabulous food, wonderful food. Nolan and Erica very nice and cordial Desk associates professional and know how to respond to tired people in a positive manneriterd i was very impressed.The sales team so nice and willing to work with you"
},
{
"reviewID": 11543563,
"hotelid": 1177,
"userName": "Reservesomewhereelse",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Hoboken, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "take a chair to check in you will need it.....",
"frequencyID": 2,
"title": "Reserve at own risk",
"comment": "Reservation was screwed up, waited in line for 45 mins to check in...."
},
{
"reviewID": 11543715,
"hotelid": 421,
"userName": "travelgirl23",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "large, clean, modern room",
"frequencyID": 4,
"title": "big room, great location",
"comment": "the room is larger than many in Manhattan."
},
{
"reviewID": 11543735,
"hotelid": 171,
"userName": "DMac610",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brooklyn, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Niccceee!",
"comment": "For night it was cool. Love the staffs hospitality."
},
{
"reviewID": 11543994,
"hotelid": 754,
"userName": "Bob72",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Roseville, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff make you feel welcome and accommodate you",
"frequencyID": 4,
"title": "Excellent Lodging",
"comment": "Friendly staff, good service, very clean room and public areas. Free parking and convenient. Overall excellent experience. BPG members and Grandbourne Vacation owners should stay here rather than other expensive Grandbourne properties where they nickel and dime you for everything and make you feel like they are doing you a favor."
},
{
"reviewID": 11544130,
"hotelid": 1391,
"userName": "mk727",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colorado",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The dessert is worth going for...",
"frequencyID": 2,
"title": "Excellent Hotel",
"comment": "The staff were great & helpful. Especially Elise, who provided excellent recommendations on the food. I definetly recommend for dessert the banana's foster in a mason jar. Very peacefull location, clean & comfortable."
},
{
"reviewID": 11544171,
"hotelid": 380,
"userName": "tigershark8",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 0,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Bathrooms are nasty",
"frequencyID": 4,
"title": "Horrible Bathrooms",
"comment": "Bathrooms were disgusting."
},
{
"reviewID": 11546467,
"hotelid": 1776,
"userName": "StevieV",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Bradenton, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Beautiful Hotel",
"comment": "Beautiful hotel and friendly staff"
},
{
"reviewID": 11546912,
"hotelid": 832,
"userName": "StevieV",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Bradenton, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful setting, nice amenities, and friendly staff",
"frequencyID": "",
"title": "Beautiful Hotel",
"comment": "Friendly staff and beautiful setting"
},
{
"reviewID": 11546959,
"hotelid": 1327,
"userName": "ar10",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Salt Lake City, UT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Scary and not safe",
"frequencyID": 2,
"title": "Anne From Stl",
"comment": "Arrived at 11:30 at night and after checking in I returned to the parking lot to park my car and get my bag from the car. I was approached by a man 6'4\" who was insistent that I drive him some where and was backing me up to my car. It was beyond scary and not what I expected at a hotel for $200 a night. When another came out to his car across the lot to go home for the night it scared him off and he ran towards a McDonald's. I was terrified and returned to the lobby where security was at the front desk just talking away in a social conversation. Then a couple minutes later he walked casually outside and said he did not see anything and dismissed the situation! I asked for the manager the next morning who showed more empathy. I was on a trip that was going to be demanding and I spent the extra money because I wanted to relax and that is far from what I did at your hotel!!!"
},
{
"reviewID": 11546963,
"hotelid": 636,
"userName": "StevieV",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Bradenton, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Beautiful Hotel",
"comment": "We enjoyed our stay and found the location to be convenient for travel in the area. The restaurant menu offered several good choices for dinner and our selections were delicious! The staff was very friendly and helpful."
},
{
"reviewID": 11546998,
"hotelid": 636,
"userName": "Cf1234",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Alamitos, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff",
"frequencyID": 2,
"title": "Great night in Portsmouth",
"comment": "The Belvoir in Portsmouth is a great place to stay. The staff is particularly friendly and always willing to help. We found our room to be clean and comfortable."
},
{
"reviewID": 11547539,
"hotelid": 828,
"userName": "Jay66",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Boston, MA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and comfy.",
"frequencyID": 4,
"title": "Stay Here Often",
"comment": "I stay here often on business and have always had good experiences. Rooms are clean and comfy, never an issue at check-in, and as a Platinum Member, I am just about always on the club floor and receive suite upgrades when available. The club lounge is good as well with decent hours and a mix of snacks. Overall, a good hotel for business travel."
},
{
"reviewID": 11547598,
"hotelid": 1496,
"userName": "Marge2412",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Restaurant and room service food awful.",
"frequencyID": 4,
"title": "Not again soon",
"comment": "The food was terrible"
},
{
"reviewID": 11548152,
"hotelid": 3054,
"userName": "dankwiz",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Milwaukee, WI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Stay somewhere else",
"frequencyID": "",
"title": "This is a Belvoir !",
"comment": "Arrived, ceiling falling down in parking structure. Checked in, assigned room on 19th floor. Ceiling falling down from leaks, room smells and is dirty. Hotel was full. Elevators effectively non-functional. Had to walk down 19 flights of stairs after 20 minute elevator wait. Wife needed to use scissors. Went to front desk ... was advised no scissors available. Water lukewarm in shower. Called for service Was advised sorry, hotel full and best they can do as water system cant keep up. Just a dump."
},
{
"reviewID": 11548623,
"hotelid": 606,
"userName": "Denk",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Expected better treatment as BPG member",
"comment": "We were put in a non-BPG floor. Because of that, they told us we do not get some of the benefits,specifically complimentary water. Other Belvoirs, even though we were not put in a BPG room, gave us complimentary water."
},
{
"reviewID": 11548778,
"hotelid": 3748,
"userName": "kenwlund1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Gig Harbor, WA",
"arrivalMonth": "10/3012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is fresh, clean and inviting.",
"frequencyID": "",
"title": "Very nice property!",
"comment": "This is an extremely nice property. The room was great, the food was fine and the staff was very welcoming. The hotel was a little far away from downtown but overall I would highly recommend."
},
{
"reviewID": 11548813,
"hotelid": 989,
"userName": "TravelforBusiness",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Westchester, NY, USA",
"arrivalMonth": "10/2013",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff especially at the restaurant",
"frequencyID": 3,
"title": "Billing Issues",
"comment": "The hotel staff is great when checking in. The problem is the constant calling follow ups with billing errors. Unacceptable still have not received the correct bill"
},
{
"reviewID": 11549415,
"hotelid": 421,
"userName": "Emily16",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 3,
"title": "Best Location",
"comment": "Perfect location. Close to theater, museums, shopping, people watching. Quiet rooms. Staff is very accommodating. Definitely recommend and stay here again."
},
{
"reviewID": 11550046,
"hotelid": 1727,
"userName": "bxcop13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Ms. Marie Kupfer and the entire staff are beyond outstanding and feel like family right away!! they are so sincere and caring!",
"frequencyID": "",
"title": "WOW!!!",
"comment": "THIS PLACE ROCKS!!!!..WAS TREATED BEYOND ROYALTY...THE STAFF IS THE ABSOLUTE BEST I HAVE EVER EXPERIENCED AND Ms. KUPFER WAS OUTSTANDING TO ME AND MY WIFE!! WE WILL DEFINATELY STAY THERE AGAIN AND AGAIN !!!"
},
{
"reviewID": 11551018,
"hotelid": 1564,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Not fancy or high end but good staff",
"frequencyID": 2,
"title": "Great location made up for shortcomings",
"comment": "Great location with a great staff, problem was hotel needs a bit of face lift. Thought staff was MORE than friendly which made the stay great. Could use a few later hours at the bar! Food was good and overall the stay was GOOD!"
},
{
"reviewID": 11551194,
"hotelid": 1144,
"userName": "PrasadC",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Scottsdale, AZ",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy to get to Valet parking is the way to go...",
"frequencyID": 4,
"title": "Surprisingly Nice Stay",
"comment": "I rarely do reviews online since I travel so often, but I was pleasantly surprised with this stay... I visit Atlanta often and never stayer here till this week, some of the reviews said rundown rooms, but they must have reviewed them before renovation... Hotel was clean and looks new and renovated, on top of it, was easy to get in and out from Freeway..."
},
{
"reviewID": 11551704,
"hotelid": 3125,
"userName": "pilot",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "pilot",
"comment": "this is a good place to stay for the surrounding area.. great for airport travel needs."
},
{
"reviewID": 11551939,
"hotelid": 102,
"userName": "Shrl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Green Valley, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to restaurants within walking distance",
"frequencyID": 3,
"title": "Enjoyed the stay immensely",
"comment": "We were pleased to find that all our requests were met, early checking, close to the elevator and tournament area."
},
{
"reviewID": 11552678,
"hotelid": 468,
"userName": "Steve1204",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Leesburg, Fl",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convient to Disney World attractions.",
"frequencyID": "",
"title": "Needs work in housekeeping",
"comment": "Mold on shower and bathroom tile. Not what we would have expected of Grandbourne facilities."
},
{
"reviewID": 11552722,
"hotelid": 434,
"userName": "Terryp",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great locatin",
"comment": "Location of hotel was across the street from conference I was attending. Also, within walking distance to downtown attractions."
},
{
"reviewID": 11552821,
"hotelid": 606,
"userName": "MikeB2",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Raleigh, NC",
"arrivalMonth": "10/2011",
"datePosted": "10/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's \"OK\", neither good nor bad.",
"frequencyID": 4,
"title": "So So",
"comment": "Convenient location. Staff friendly and efficient, quick check in/out. Facilities and rooms are worn and in need of renovation. Wallpaper peeling off walls, anchors from old fixtures unrepaired on the walls. Carpet threadbare. Room and bathroom were clean, bed comfortable,"
},
{
"reviewID": 11553192,
"hotelid": 1162,
"userName": "tourgal21",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Georgia, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They add extra fees without telling you.",
"frequencyID": 4,
"title": "Don't like surprises",
"comment": "The hotel was wonderful! The Staff was great while we were at the hotel! Everything was Great! When I got home and looked at my receipt I discovered a Resort Fee which I was not made aware of along with a Parking fee again which I was not made aware of. Being in the hospitality business I find these fees as a \"money grab\" and am highly put off by extra fees. If you want to raise your rates do so, but don't keep adding unknown fees. What did I get for the Resort Fee? NOTHING that I know of. Valet Parking - yes my car was parked and I got two bottles of ice cold water when we checked out. Neither of which I think is worth $15 when the parking lot was within steps of the front door. Had I known this I would have parked my car myself. I loved the hotel and the renovation is superb, but I may have to think twice about staying myself and putting my groups at the hotel. I am a tour operator and was looking for some new hotels in the Orlando area. I had met one of your sales people in Jacksonville the week before and thought I'd try out the hotel on her recommendations. It is easy to add extra charges when customers pay with a credit card and then they are in a hurry in the morning and don't take the time to look at the bill at the time."
},
{
"reviewID": 11553226,
"hotelid": 1474,
"userName": "OregonMom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Eugene, OR, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Old world Charm inside and with the staff.",
"frequencyID": 3,
"title": "Southern Hospitality is here!",
"comment": "We only stayed one night before flying home, but everyone was just so helpful from where to eat, getting a taxi in the early morning, etc. Incredbily kind hearted people!"
},
{
"reviewID": 11553537,
"hotelid": 1703,
"userName": "ScottOtto89",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect location",
"frequencyID": 2,
"title": "Hotel met my needs",
"comment": "Very clean. Superb location. Staff was outstanding. Room was perfect. High floor...very quiet. Just what I needed. No complaints. Way to go."
},
{
"reviewID": 11553554,
"hotelid": 1291,
"userName": "RMonz",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Allen, Texas",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Wonderful old hotel in down town San Antone",
"comment": "This is a beautifully restored hotel built in the early 1900's. Great location for access to the river walk and excellent down town restaurants."
},
{
"reviewID": 11553622,
"hotelid": 3620,
"userName": "Mike360",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Scotland",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great stop over",
"comment": "Great priced stop over hotel when flying into Miami, free hotel shuttle to hotel, quick, easy, efficient check in. Room was fine if a bit dated but overall met our needs fully. Club lounge great for a light snack and drink after a long flight, Continental breakfast in lounge also met our needs. Staff in lounge excellent. Ideal location to stroll across to pick up hire car at the Miami Airport car rental centre."
},
{
"reviewID": 11554275,
"hotelid": 95,
"userName": "Daniel48",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Club Suite",
"comment": "The Club Suite and Ms. Monique's service in particular were very good and made the stay much better. When we arrived, the hallways smelled bad, the a/c in the room was broken, and the Plaza view wasn't very good because it was the last room in the hall (1701). The Club Suite is the reason I came away with a positive experience."
},
{
"reviewID": 11554675,
"hotelid": 3125,
"userName": "fatcat33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Cruces, NM, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to the airport.",
"frequencyID": 1,
"title": "First time stay",
"comment": "Check in staff very friendly. Shuttle to the airport very efficient and driver very friendly. Will stay here again when in Albuquerque."
},
{
"reviewID": 11554716,
"hotelid": 1124,
"userName": "Micalyn",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "North Carolina",
"arrivalMonth": "8/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place to stay",
"frequencyID": 4,
"title": "Comfort, Clean and well staffed",
"comment": "We will be staying here for all our trips to Chapel Hill. The comfort of the rooms are exceptional. The staff helpful. The restaurant was very good and convenient. Atmosphere was quiet and we slept well."
},
{
"reviewID": 11554720,
"hotelid": 1774,
"userName": "TravelBlast",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful view of Lake Superior and the Canal Lift Bridge.",
"frequencyID": "",
"title": "Disappointed",
"comment": "We have stayed at this hotel previously and have even recommended to others that they stay here. This time, however, we were quite disappointed. We made a reservation on the Club floor with a lake view, and when we arrived we were told no such rooms were available. Furthermore, we were told that was not the room we had reserved. Fortunately, I had a copy of my reservation showing we had in fact reserved a Club floor room with a lake view. Instead we had to settle for another floor. We were offered additional BPG points, however I have not seen the additional BPG points on my account. Otherwise, we enjoy the location, the fitness room, and the restaurant. Next time, we won't trust the online reservation."
},
{
"reviewID": 11554770,
"hotelid": 1177,
"userName": "GoGoGomez",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ohio, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 4,
"title": "On the Road Again...",
"comment": "Professional Customer Service from Beginning to End,"
},
{
"reviewID": 11554810,
"hotelid": 606,
"userName": "JoAnn1120",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brooklyn, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Walking distance to UVM. Very convenient free shuttle service.",
"frequencyID": 1,
"title": "Could use improvement",
"comment": "I had 2 consecutive reservations for a 3 night stay. Very convenient location to UVM & the free shuttle is a plus. Lobby staff & shuttle drivers very efficient, helpful & friendly. However, I checked in on Thurs. morning & did not get housecleaning services until Saturday. The rooms definitely could use some updating - and maybe a little bit of color, for instance colorful bedding instead of plain white."
},
{
"reviewID": 11554948,
"hotelid": 3620,
"userName": "Waldi123",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Poland",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "good for travelers",
"comment": "Well situated in terms of distance from airport and public transport."
},
{
"reviewID": 11555148,
"hotelid": 232,
"userName": "AMISAI",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Holbrook, MA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service!",
"frequencyID": 1,
"title": "This hotel has a very courteous and friendly staff.",
"comment": "The entire staff was very friendly, courteous, and ready to please from the front desk to the bartender to the club floor lounge."
},
{
"reviewID": 11555224,
"hotelid": 1552,
"userName": "epsil0n",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Shuttle Distance To Disneyland",
"frequencyID": "",
"title": "Excellent Service, Excellent Staff",
"comment": "This hotel has accommodated us for me and my girlfriend's past 3 visits to Disneyland. Always a warm welcoming staff. The check in was speedy and prompt, the rooms were well kept and clean on arrival, and the room service was on point! We have had a few mix ups (nothing to severe) but the hotel was quick to make things right! A definite hotel we will always keep coming back to! Thank you!"
},
{
"reviewID": 11555391,
"hotelid": 468,
"userName": "FLFamily",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boca Raton, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "We love the Dolphin / Swan",
"comment": "This hotel is one of our favorite places to stay in the Disney area. We love the location and quality of the hotel. On this trip, there were a few amenities missing in the room when we arrived (glasses, for example), but the very responsive staff took care of this right away."
},
{
"reviewID": 11555445,
"hotelid": 33,
"userName": "IndoGT",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 2,
"title": "Lobby",
"comment": "The lobby and bar area needs an face lift."
},
{
"reviewID": 11555656,
"hotelid": 3068,
"userName": "Way2Busy",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "North Carolina, USA",
"arrivalMonth": "8/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "A pleasant home away from home.",
"comment": "I have stayed here many times and will always come back when I am in the area. The facility is welcoming and the staff friendly. There are many areas of the hotel arranged as you would your home with chairs arranged for private conversations and small nooks where you can work privately without being stuck in your room. The bar and restaurant are outstanding."
},
{
"reviewID": 11555813,
"hotelid": 91,
"userName": "Mack419",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Buffalo, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Room, excellent rate",
"frequencyID": 2,
"title": "My Stay",
"comment": "Excellent rate for the comfort received."
},
{
"reviewID": 11556331,
"hotelid": 1469,
"userName": "Drake4519",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Picture perfect",
"comment": "Arriving to the hotel we were met by friendly warm staff that made us feel immediately welcomed. They provided a complementary bottle of bubbly for our anniversary. A perfect way to start our vacation. Enjoyed the bubbly from our expansive balcony watching a picture perfect sunset. Thanks, kona"
},
{
"reviewID": 11558026,
"hotelid": 270,
"userName": "CVTConference",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "perfect place to stay if you like the outlets or need to get to the convention center",
"frequencyID": 1,
"title": "great place to stay in AC",
"comment": "i'm not a gambler, but i do go to AC for conferences, or just a short getaway. the Belvoir is perfect for me. quiet, comfortable, exceptional customer service at check-in, and only steps away from the convention center."
},
{
"reviewID": 11558523,
"hotelid": 3576,
"userName": "Sharonimo",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Washington, DC",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "I've been coming to this hotel for about 22 years because of its employees.",
"frequencyID": 2,
"title": "My Home Away from Home",
"comment": "Every employee I encounter -- from the valet, to the front desk to the concierge attendant to my housekeeper -- not only remembers my name, but asks me how I am doing and hopes that I am having a great day. Then each and every one doesn't let me leave until he or she asks, \"Anything I can do for you, Miss Anderson?\" I love this hotel because of its people whose hearts beat loud and clear for every guest they serve."
},
{
"reviewID": 11559453,
"hotelid": 1130,
"userName": "Loki911",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Your standard Belvoir ruined by its staff",
"comment": "Been staying here for weeks and unfortunately will keep doing so because its convenience trumps the negatives for me. Some if the staff are great, but when you have a front desk manager that has no concept of guest service, the experience is ruined."
},
{
"reviewID": 11559456,
"hotelid": 468,
"userName": "disneybuff31",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "LOCATION, LOCATION, LOCATION!",
"frequencyID": "",
"title": "Great location; great place to stay.",
"comment": "Location is great because we love walking to Studios and Epcot. Our room was clean; maid service was timely. I had asked for a very quiet room and received it (always a plus). Had a problem with the key cards, but it was pleasantly and promptly corrected. The only minus was that some of the pillows weren't what I remembered and seemed to be a bit flat."
},
{
"reviewID": 11559544,
"hotelid": 865,
"userName": "BobbyG201",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "A good place for all occasions.",
"frequencyID": 1,
"title": "Great Hotel",
"comment": "Terrific in every way. Our business conference room was great and the service personnel moved in and out with a disruption to our meeting."
},
{
"reviewID": 11560047,
"hotelid": 171,
"userName": "mrwrite",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Rockville, MD, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Looks like a hotel, will feel like home",
"frequencyID": 3,
"title": "Right Place - Right Price",
"comment": "Centrally located near restaurants, historical military displays - including the U.S.S. Wisconsin docked three blocks away, the Belvoir Waterside is a bargain gem. Friendly, helpful staff greet you at every turn. Their 'breakfast included' rate is a bargain and unique for its quality. It's my new home away from home in Norfolk."
},
{
"reviewID": 11560519,
"hotelid": 1138,
"userName": "RMCC",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Mateo, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is ideal. Nice nature/walking trail adjacent to hotel through bird sanctuary.",
"frequencyID": 3,
"title": "Great location",
"comment": "Very quiet location, and scenic. Convenient to freeway if traveling."
},
{
"reviewID": 11560604,
"hotelid": 802,
"userName": "Michael009",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Cuyahoga Falls, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "EVERYTHING was great and updated",
"frequencyID": 2,
"title": "this hotel is awsome",
"comment": "WOW, what a great time. We were there for a wedding oct 5 & 6 everything was great.Thank you very much."
},
{
"reviewID": 11561351,
"hotelid": 868,
"userName": "Ollie03",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cleveland, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful facility with great ambience and",
"frequencyID": 2,
"title": "great place for business or pleasure",
"comment": "Being on the club level has great benefits. The complimentary breakfast, all day access and evening wine and hors d'oeuvres is a lovely aspect. The staff in the morning and evening are"
},
{
"reviewID": 11561559,
"hotelid": 96,
"userName": "TNT123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How great the staff are and how greatly located it is.",
"frequencyID": 3,
"title": "This hotel was great",
"comment": "This hotel was convient for our trip. The room was spacious. The bed was comfortable. The location of the hotel was not far from places to eat."
},
{
"reviewID": 11562056,
"hotelid": 1266,
"userName": "Seeitall54",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Wooster, Ohio",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean, excellent staff, super clean pool",
"frequencyID": 4,
"title": "more then expected",
"comment": "Have stayed in many hotels/motels from traveling since retired. This was not the most I ever paid for a few nights stay. What surprised me was the staff and room for the price. I have paid alot more for alot less. If I come back to this area I know where I will be staying."
},
{
"reviewID": 11562061,
"hotelid": 83,
"userName": "edolds",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "room cleanleness",
"comment": "went to pour water in coffee maker and a 1\" bug came out .also went to adjust a/c and a bug came out from behind the control !!!"
},
{
"reviewID": 11562135,
"hotelid": 607,
"userName": "franklindr",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Wichita, KS",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Older hotel but maintained at cutting edge level.",
"frequencyID": 2,
"title": "very comfortable hotel",
"comment": "This was my first stay at the Belvoir Commander, and nothing disappointed. Location is great, and the room was wonderful. Services were also at high level."
},
{
"reviewID": 11562574,
"hotelid": 3616,
"userName": "Kennedy",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ohio, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Small rooms",
"frequencyID": 3,
"title": "Small rooms but great Staff !",
"comment": "I found the staff to be very friendly,..always said hi in passing, & were eager to help."
},
{
"reviewID": 11562998,
"hotelid": 1727,
"userName": "Baloo",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Avoid it - there aren't that many hotels in the area but do try to find another one.",
"frequencyID": 4,
"title": "One of the worst hotel experiences I have ever had",
"comment": "The room was OK and they kept it clean, but overall, this is one of the worst hotels I have ever stayed in, in relation to the price. Maybe *the* worst."
},
{
"reviewID": 11563094,
"hotelid": 951,
"userName": "EatonRelo",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Aberdeen Township, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good Hotel for the price",
"frequencyID": 4,
"title": "Good Hotel at Good Price",
"comment": "Hotel was nice and clean. I expected more from the restaurant order the Mahi Mahi which turned out poor. The breakfast was nice and so were the benefits for BPG in the lounge floor. Overall a decent stay a few updates to the rooms as far as details would bring the location to a 5."
},
{
"reviewID": 11563265,
"hotelid": 127,
"userName": "John14",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Granville, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Eat here. Great food and awesome bar staff.",
"frequencyID": 4,
"title": "Great place but please get new valets",
"comment": "After a very long day of sales calls between LA and San Diego I was looking forward to checking in and relaxing. The first impression was not so good as the extremely rude valet asked to hold my keys while I checked in. He was a slightly over weight asian man that had a real attitude. My experience at check-in was perfect, very nice lady. However, then I had to park and it was not clear where. I went by mistake to the valet lot and was yelled at by another valet. At this point I yelled back at him much to his surprise. Finally parked, went to room and to the bar to eat. The bartender was amazing. One of the best I have ever had at a hotel. A super guy and very knowledgable about the food and beers at the hotel. The room was very nice, clean and slept great in the comfortable bed. 5 stars if it wasn't for the two \"tough guy\" valets. Thanks!"
},
{
"reviewID": 11563316,
"hotelid": 1727,
"userName": "sacmankurtk",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Halfway house next door.",
"frequencyID": 2,
"title": "Club lounge was a zoo.",
"comment": "We stayed four nights . The location was convenient to subway lines into Manhattan and Brooklyn Heights. The Club Lounge only had one overworked and distressed lady to do the work of at least two. Last Monday, there was a shortage of food and drink due to 45 people who swarmed the room though not having appropriate lounge pprivileges. This is the busiest Belvoir club lounge I have visited. It needs more staff to handle the morning surge of guests. Also, it needs a better screening system, to keep out people who walk through the door with legitimate club lounge guests. No newspapers in this lounge too!"
},
{
"reviewID": 11563812,
"hotelid": 995,
"userName": "ubtraveler1",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Normally a very nice place to stay!",
"frequencyID": 4,
"title": "Disappointed on this visit.",
"comment": "Although this hotel has normally received excellent reviews from me, my last visit was a disappointment. Because I have been a Platinum member for quite some time, and a rather frequent visitor to this hotel, I am always upgraded to a lovely suite. This time, however, not only did I not get a suite (which would have been OK on it's own), I was placed in a wheelchair accessible room, which was very awkward, (which also would have been OK, had I been advised as to why and beforehand at the front desk) and a first floor room- when I specifically ask for a higher floor room in my profile. I went back to the front desk to request an upgrade but was quickly told that none were available. It was as if I was lucky to get any room at all (even though I made the reservation over a month prior), but was offered no explanation. Access to the very nice Club Lounge was included. However, my one glass of wine was not. The computer in the lounge was down and after standing and waiting to be charged, the attendant finally gave up and said he would call me later to verify the exact amount, which he did. Good grief- a free glass of wine for the sub par room and inconvenience would have been nice, but it was not to be. I will return, as I'm almost positive that this was just a one off experience."
},
{
"reviewID": 11563847,
"hotelid": 1236,
"userName": "maduke",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Santa Barbara, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "room",
"comment": "We needed repairman 2 times in the evening. Toilet would not flush, TV not functioning properly, lights and radio not on correct outlets. Expected more concern from front desk when at checkout."
},
{
"reviewID": 11564028,
"hotelid": 1552,
"userName": "Loeber",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Salt Lake City, UT",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Overall a Nice Stay",
"comment": "Overall, we had a nice stay at this Belvoir. They were able to offer us our early check-in that we requested, which was nice after a long drive. We were provided a room with a fridge but no bathtub. I figured this was what was available for early check-in...no complaints really even though a tub would have been nice after a long day at Disneyland. I feel as though we were recognized for being Gold BPG by getting the early check-in and room on the 6th floor w/ fridge."
},
{
"reviewID": 11564345,
"hotelid": 3674,
"userName": "2muchairtime",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great staff, great location, great room",
"comment": "Honestly, the title says it all. Everyone was very nice. Very helpful with directions and friendly all around. Beautiful view from the room and lobby of the hills. Very clean room with a comfortable bed."
},
{
"reviewID": 11564477,
"hotelid": 127,
"userName": "Rach88",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "be prepare that front desk staff is not too friendly, at least it appears.",
"frequencyID": 2,
"title": "customer service needs improvement",
"comment": "I found that the front desk staff needs some training on how to make guest stay a joyful experience, starting from simple smile when talking to guest to going distance to resolve guest issues."
},
{
"reviewID": 11564743,
"hotelid": 743,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Irving, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "This hotel has great customer service!",
"comment": "Marie helped us with all of our reservation and exceeded our expectations!"
},
{
"reviewID": 11564910,
"hotelid": 3660,
"userName": "Moomus12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lewiston, NY",
"arrivalMonth": "9/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service that always does everything in its power to exceeds one's expectattions.",
"frequencyID": 2,
"title": "Have Never Felt More Appreciated And Valued In A Hotel",
"comment": "The Belvoir At The Falls has an excellent reputation over five other previous stays of valuing and appreciating repeat guests better than any other hotel that I have ever been to. Its Grandbourne Preferred Guest Level has beautifully furnished King Executive Suites with two television sets, microwave, rerigerator, a large walk-in closet, sofa, large desk robe, slippers, a vanity area, and so much more. Its BPG Lounge with Rick and Angelo provides the finest possible service and outstanding wines and cheese, crackers, nuts, friuits, and so much more. The Guest Services Staff anticipates one's needs from having a copy of the Buffalo News reserved for you, to simply taking the time to listen to the guest no matter how busy the hotel is. Thanks to Kate, Melissa, Diane, Eamon, and the entire team. The Jade Room at Breakfast has very nice food,but servers like Laura, Wendi, Alanna, and Michelle anticipate my needs and are ready to serve me at 6 a.m. TGI Friday's also features many wonderful servers like Debbie, Jennifer, Amy, and great managers like Dan and Sue. Geoffrey and Monica are Sales/Marketing leaders of excellence that have done so much to enhance my stays. Stephanie, Natalie, and Pamela support the managers very well and are always available to help the guests. Belvoir At The Falls is a most special hotel with a staff and management that does everything in its power for one to have a memorable stay. Please come to Belvoir At The Falls and see how much a hotel staff can care and exceed one's expectations. It is my opinion that one will not find a more dedicated staff, even in the Housekeeping and Engineering areas, than this one. It truly is a joy to stay at Belvoir At The Falls!"
},
{
"reviewID": 11564979,
"hotelid": 5608,
"userName": "Foresti",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Itaja� SC, Brasil",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Tem cozinha completa.",
"frequencyID": 1,
"title": "Excelente hotel",
"comment": "Estivemos no Hotel de 02/10/2012 até ±1/10/2012, adoramos o local, o conforto, muito pró¸©o da disney e dos outlets. Muito seguro, limpo e bonito. Ficamos em um apto de um quarto, eu, meu marido e meu filho, tinha um sofá£ama bem razoᶥl para meu filho. A cozinha completa facilitou o café ¤a manhã ¥ a janta apó³ µm dia cansativo nos parques. Muito bom, recomendo."
},
{
"reviewID": 11565099,
"hotelid": 3207,
"userName": "OURtrip2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Dallas stay",
"comment": "Great hotel and accomodations."
},
{
"reviewID": 11565323,
"hotelid": 713,
"userName": "Robert1983",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Texas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is excellent. The location just right.",
"frequencyID": 2,
"title": "Wonderful facility",
"comment": "Each time we stay is better than the last."
},
{
"reviewID": 11565333,
"hotelid": 1469,
"userName": "Rhodeislander",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Woodland Hills, Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great pools",
"frequencyID": 4,
"title": "Unexpected Gem",
"comment": "I was pleasantly surprised by the rooms and pools. Resort is south of Kona and you need a car to explore the island. Good value for the money."
},
{
"reviewID": 11565368,
"hotelid": 421,
"userName": "Robynn",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location in NYC",
"frequencyID": 3,
"title": "Good location",
"comment": "The only issue I had was a miscommunication in regards to our late check out as a BPG member.Housekeeping wanted us out to clean the room and even had a supervisor tell us it was time to check out. The 3:00 check out was in the computer."
},
{
"reviewID": 11565381,
"hotelid": 2017,
"userName": "pleb1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "VT",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff!",
"frequencyID": "",
"title": "Great Stay!",
"comment": "Smoke Free, Pet Friendly are must haves for us! We really enjoyed this Belvoir's location. Staff members Ashley and Eric were so helpful, pleasant, and knowledgeable. The food in Moniker's restaurant was excellent. However, I would have preferred not eating dinner in the bar area with televisions etc. I was told the dining room was for breakfast. I think a small portion of the dining area could be open for dinner if a guest preferred it. As always the Belvoir beds, bedding, and pillows were super comfy. Marco Polo appreciated the ample grassy area around the hotel for his comfort ^^-/ The room was clean and well stocked. Thanks all!"
},
{
"reviewID": 11565490,
"hotelid": 3616,
"userName": "JD2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Stamford, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is just enough of everything. location is perfect and if you want to just stay in, that is great also.",
"frequencyID": 2,
"title": "Belvoir Stamford, CT.",
"comment": "The staff was great and patient and I am probably considered not an easy guest."
},
{
"reviewID": 11565706,
"hotelid": 3125,
"userName": "TrueTexan",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Cedar Park, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to airport",
"frequencyID": 4,
"title": "Close to airport",
"comment": "Good hotel if you need to be close to the airport. My room was on the 14th floor. The hotel has two elevators. Only one was working so there was a long wait to get from my floor to the lobby and vise versa. There was also a noise coming from the AC vent. The front desk clerk sent someone from engineering to assess the situation. The guy told me it's a water circulation issue he made an adjustment in the bathroom and the noise stopped."
},
{
"reviewID": 11565840,
"hotelid": 1783,
"userName": "racemom",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Strange...",
"comment": "My husband and I are frequent guests at Belvoir Hotels, so we had certain expectations for this one. We were shocked to see that the price for valet parking was $22 per night, especially since they would park your car in the very same parking deck where we ended up parking for free. The room was adorable, as was the whole hotel. After being away all day we came back to our room to find that it had been cleaned, but we had no towels. We had to call the front desk twice to get all the towels and washcloths we needed. We went to the Main Street restaurant expecting some kind of Southern Comfort menu, since that was advertised in their elevators. We were not expecting to find the crazy, loud bar or a 30-minute wait for an appetizer (that wasn't very good). The food overall was a disappointment. The next morning we went to the club level to eat the breakfast for Gold Members (which is routine at all Belvoir's and the front desk had specifically told us was going to happen) only to find the room empty and no food in sight. When we asked about it, all we were told was that we were not the first to complain about it that day. We had to get home, so we couldn't stick around to find out if breakfast ever happened that day."
},
{
"reviewID": 11565866,
"hotelid": 1144,
"userName": "PamG",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Valrico, Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Belvoir Experience Was Wonderful!!",
"comment": "The Belvoir staff was outstanding!! A special recognition to Ms Hannah in the restaurant! She went over and beyond to made sure we were satisfied with our service and meal."
},
{
"reviewID": 11565903,
"hotelid": 102,
"userName": "ozziesgirl1982",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Iowa",
"arrivalMonth": "10/2011",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and Quiet",
"frequencyID": 1,
"title": "Very Nice Hotel",
"comment": "We stayed 4 nights in October of 2011. Our room was clean, quiet, nicely decorated, and the bed was SUPER comfortable! The staff was friendly and very willing to help in any way needed. Not the fanciest part of town, but it is easy to get to and is pretty convenient to the airport. Close to several good places to eat, also. We will stay again when we come back to Phoenix."
},
{
"reviewID": 11565947,
"hotelid": 606,
"userName": "Don62",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Duncansville, PA 16635, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean",
"frequencyID": 2,
"title": "Wonderful trip",
"comment": "Stayed for two nights, hotel was great. Staff were all very helpful and pleasant."
},
{
"reviewID": 11566382,
"hotelid": 379,
"userName": "Lisa128",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brooklyn, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This hotel does not have a spa. Also, upgrade to rooms in buildings near beach and pool.",
"frequencyID": 3,
"title": "A bit deceiving from online site...however, great location",
"comment": "They advertise recently renovated, however, they fail to mention that there are many buildings within the Belvoir Kauai and not all have been renovated and if they have, I'm sure they spent more money on the main building which houses the pool, restaurants/bar. If your in the other buildings it's as if you're an outcast with your own pool that has no food or beverage options. They also advertise the Rainforest Spa. The spa doesn't exist. I found this out after the front desk sent me looking for the \"spa\" in my building and after searching around I asked the Salon staff and found out the spa was actually in a hotel room - the one below my room. The pillows were flat and uncomfortable and the bathroom was extremely dim. The shower also had no water pressure (an issue I heard among many guests). We also were put in a room that had no towels and were told it would be a few hours to get them (another issue shared among guests) In the rooms we had no cell service and terrible wifi. Most of the time you loose connection. As far as food - in the book of guest services it states that breakfast is from 7:30-10:30am (pretty early considering the times of all other hotels) - found out the hard way that they changed their hours to 7:30am-9:30am - even worse and we missed breakfast. When we finally made it to Rum Fire for breakfast the next day it was a good 15 minutes before we were asked what we would like to drink...another 15 minutes before we got our coffee and juice. And, much later before we got our food. Needless to say, we did not go there for dinner due to terrible service. Luckily, we found The Shops at Kukui ula and stumbled upon amazing food places for a quarter of the prices at the Belvoir. The location of the actual main pool on the beach was beautiful. Due to the lack of amenities (spa, room service -which doesn't serve breakfast fyi) I would not stay there again. We were on our honeymoon and expected to relax in a spa, not have to rush out for breakfast and were very disappointed."
},
{
"reviewID": 11566503,
"hotelid": 421,
"userName": "kaikaikiki",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Honolulu, HI, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great location",
"comment": "Fantastic location, but it was still under construction...."
},
{
"reviewID": 11566649,
"hotelid": 883,
"userName": "bugz",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Laramie, WY",
"arrivalMonth": "10/2011",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Be assertive in converting $5 cards for green program to BPG points.",
"frequencyID": 3,
"title": "This hotel is comfortable.",
"comment": "The room was clean and nice overall. Bed comfortable, nice gym, great complimentary breakfast. Refrigerator nice but no microwave in rooms. Not enought plug ins in rooms and no fan in bathroom which was weird. The green program was not explained very well as far as turning in the $5back cards for points. You have to remind them to give you points. We forgot to turn in some cards at check out as we stayed 6 nights. Also some confusion with having two reservations combined because of using points one of the nights."
},
{
"reviewID": 11566779,
"hotelid": 1703,
"userName": "Dan234",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Nickeled and dimed",
"comment": "A very nice hotel experience. Nice staff, nice room, clean."
},
{
"reviewID": 11566939,
"hotelid": 1719,
"userName": "kendo4648",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Munster, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the location is gorgeous",
"frequencyID": 3,
"title": "this hotel is in a wonderful location",
"comment": "aside from this property being in a gorgeous location, the facility is beautiful and well maintained. The staff was one of the friendliest i have ever encountered."
},
{
"reviewID": 11567157,
"hotelid": 1469,
"userName": "Travelalot33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Francisco Bay Area",
"arrivalMonth": "9/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Manta Ray viewing from the hotel's free, safe, and attractive manta ray viewing platform",
"frequencyID": 4,
"title": "Hotel is \"Plat-friendly",
"comment": "We enjoyed our stay and feel that the hotel appreciated and recognized our BPG Platinum status. Nice room upgrade. Staff were great. Manta Ray viewing platform a real plus. Pools were warm and large with a nice water slide. Good food at Ray's on the Bay, the Holua poolside restaurant, and the Kai breakfast buffet.. Beautiful grounds and quiet location. Much closer to the Volcano than Waikoloa resorts. No beach at the hotel but we do not require one."
},
{
"reviewID": 11569254,
"hotelid": 1523,
"userName": "Travelalot33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Francisco Bay Area",
"arrivalMonth": "9/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff.and recognizes Platinum status.",
"frequencyID": 4,
"title": "Nice hotel that was Plat-Friendly",
"comment": "Though not in Old San Juan, you can easily get there for cheap by taking the bus that stops right in front of the hotel, though can be infrequent. Food at Choices restaurant was good. Food in Club Lounge was good. Staff were attentive, friendly, and helpful. It seemed everyone we met in San Juan wanted to help the tourists, from airport staff to hotel staff to public transportation staff to tourist office staff. Pool was warm and has nice view of Old San Juan. Location is a bit remote but with a car or using the bus you are OK. Received upgrade to a suite. Casino is non-smoking which is a huge plus."
},
{
"reviewID": 11569789,
"hotelid": 379,
"userName": "bungalow9",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kauai, Hawaii, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "lovely Hawaiian experience with plush amenities.",
"frequencyID": 2,
"title": "the Belvoir was a luxurious experience...",
"comment": "as kama'aina of kauai, it was our first experience staying in this amazing resort."
},
{
"reviewID": 11569823,
"hotelid": 1727,
"userName": "Jnottoohappy",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Sharaton Brooklyn",
"comment": "No hot water. Food was not good quality. Stafff was pleasent, but not well trained. Overall, the worst BPG experience I have ever had. This property is not up to BPG standards."
},
{
"reviewID": 11571973,
"hotelid": 914,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "St Gallen, Switzerland",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel is very beautiful situatet and offers a superior standard of comfort.",
"frequencyID": 3,
"title": "This hotel has great features",
"comment": "Beautiful and clean romms."
},
{
"reviewID": 11572215,
"hotelid": 1726,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Myrtle Beach, SC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Loud and Bad parking experience",
"comment": "I stayed in a third floor room over the A/C units for the lower part of the building, the room was very loud at all times. Each time I left the parking garage I would pull up to the card reader to re-enter, only to back out, return to the front a request another room key to open the gate to ender the garage. I had to do this several times along with waiting in long lines to re-enter the garage due to the same issues with many other room keys."
},
{
"reviewID": 11572263,
"hotelid": 151,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Ireland",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location",
"frequencyID": 2,
"title": "Could be so much better than average",
"comment": "Overall, I rate this an average Belvoir."
},
{
"reviewID": 11572748,
"hotelid": 171,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia Beach, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Check to see whats offered when making Res",
"frequencyID": 2,
"title": "Not enough info",
"comment": "I was not totaly info by the front desk on what my Wife and I had expected for the 10 Floor until the morning we where checking out. It was disapointing to find out these things were available after or on about checkout time. Would Recommend but info He/She on the Goodys"
},
{
"reviewID": 11573841,
"hotelid": 606,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ottawa, ON, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Quiet and clean. Great common room for BPG members and decent food offerings.",
"frequencyID": 2,
"title": "Nice and quiet hotel",
"comment": "Hotel service was very good especially for BPG members. Room was clean and quiet. We found the Cost of a room was a little high given that the room was basic and the hotel is is next to the highway.New windows needed. But otherwise we found this to be a good hotel and did not have one negative experience. The breakfast room for BPG members is a great idea. Very comfortable room and good selection of food items."
},
{
"reviewID": 11574002,
"hotelid": 756,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cleveland, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It needs a lot of updating and cleaning.",
"frequencyID": 4,
"title": "Dated and in need of many repairs",
"comment": "The lobby made a good impression. Unfortunately, good impressions ended there. The restaurant decor was cheap, old, and the chairs were all covered with stains. The food, however, was ok. Although the hotel is now all non-smoking, my room smelled so bad I had to request a different one. Carpets in the halls, elevators, etc were very worn and the elevators were not all working. This was a budget hotel, but with a premium price!"
},
{
"reviewID": 11574294,
"hotelid": 3107,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NJ",
"arrivalMonth": "9/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very good",
"frequencyID": 4,
"title": "Good Choice",
"comment": "Clean and comfortable. The kitchen needs to work on the menu"
},
{
"reviewID": 11574352,
"hotelid": 1364,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nice stay",
"comment": "The staff was great, the room was clean, the food in the lounge was good. It was very quiet."
},
{
"reviewID": 11574396,
"hotelid": 2019,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Michigan",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Inadequate room.",
"comment": "The room I stayed in was very clean, the bathroom was adequate and the facilities were good, but the elevator noise (beeping) was loud in my room everytime the elevator came tot he floor I was on. The other thing was the room was too small for a king bed with the desk at the foot of the bed. I could hardly walk between the bed and the desk and when I used the chair in the desk everytime I turned the chair was bumping the bed and kept pinching my hands on the arm rest when i stood up because the chair was still under the table. Kinda dissappointing."
},
{
"reviewID": 11574430,
"hotelid": 1703,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Bed",
"frequencyID": 2,
"title": "great location",
"comment": "Recently was in Phoenix for a conference and the hotel is located just a block and a half walk from the convention. The bed was so comfortable I didnt want to get up. The staff was very helpful ."
},
{
"reviewID": 11574436,
"hotelid": 468,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel is a good hotel but it is definitely showing its age.",
"frequencyID": 3,
"title": "Good hotel but showing its age",
"comment": "The accommodations were good; however, the hotel in general is beginning to show its age--specifically the room hallways had carpeting with multiple ripples from high use and some corners were damaged from luggage traffic. Additionally, food prices were a bit exorbitant even by Disney's standards when compared to the quality of product."
},
{
"reviewID": 11574509,
"hotelid": 1776,
"userName": "Anonymous",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa Bay, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location and views of the city.",
"frequencyID": 2,
"title": "Aside from the great location and view, just OK",
"comment": "BPG.COM messed up our reservation and it took over 30 minutes and a second reservation to get in our room. The staff was as friendly and helpful as they could be, especially Elizabeth and Joseph, but we had an engagement we were late for due to the reservation problem. The room itself had beautiful furnishings, but the bathroom and front door showed signs of wear and tear and age and lack of proper maintenance."
},
{
"reviewID": 11574602,
"hotelid": 1784,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Orleans, LA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Extremely friendly and devoted to guest comfort.",
"frequencyID": 1,
"title": "Above and beyond",
"comment": "The managment and staff were wonderful. Always cheerful, helpful and informative. Although we were a large group, I felt I received individual attention form every person at this hotel. Truely an enjoyable stay. Thank you all so very much!"
},
{
"reviewID": 11574671,
"hotelid": 468,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Picabu",
"comment": "needs to have someone to assist with gluten free food"
},
{
"reviewID": 11574828,
"hotelid": 421,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "BPG treated well",
"frequencyID": 2,
"title": "Nice place to stay in NYC",
"comment": "Quick car valet and fast check in. Efficient and friendly staff to meet your needs. Elevators very fast and never a wait. Very comfortable bed and pillows. Great location for walking to theater, Lincoln Center, Moma and 5th ave. Enjoyed our stay."
},
{
"reviewID": 11574860,
"hotelid": 829,
"userName": "15underpar",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "greensboro, nc",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great food. The Club lounge was excellent!",
"frequencyID": 1,
"title": "Great service, location",
"comment": "We really enjoyed our stay. We only planned on staying one night but after we checked into the \"other\" hotel we started missing the accomodations. One phone call to BPG allowed us to check out of the \"other\" hotel and return to the Pentagon City Belvoir. Once the rennovations are complete, this hotel will be the place to be when you visit DC!! We are already looking forward to our next visit to the DC area! Also, the front desk staff was excellent. One young lady in particular (Venus, I think) was just wonderful!"
},
{
"reviewID": 11574931,
"hotelid": 865,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Availability is a sore point, even for loyal guests.",
"frequencyID": 2,
"title": "Great, but reservations are a sore point",
"comment": "This hotel is really a great hotel. No issues there. Rooms are well appointed, club level and club room are as good as can be. The staff are very courteous."
},
{
"reviewID": 11574932,
"hotelid": 691,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "WiFi is not free.",
"frequencyID": "",
"title": "Average",
"comment": "Need a microwave and fridge in the rooms. Also, easy to hear loud noises from the outside. WiFi should be free with the rate we're paying. Liked the $5 voucher for not having room service. Furniture, bed and bathrooms were very nice quality. Fitness center was very nice too."
},
{
"reviewID": 11574998,
"hotelid": 430,
"userName": "Slabby",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pine Brook, Montville, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Heart O' the City",
"comment": "I found that the Belvoir was a very good hotel with a great location. The main reason why I chose to stay there was the location. Natalie, the Concierge, was excellent in recommending restaurants or places to go and visit, helping with the logistical end of the trip. Yasim, the Valet, was very helpful when I parked the car in the garage. We valeted the car but the car was not parked in the garage. I asked him why not, he said I was a VIP. But I would like my car garaged, that is what I paid for. I asked him to take it off my bill, since it wasn't being garaged. And he did. It meant a lot to me for him to do that."
},
{
"reviewID": 11575055,
"hotelid": 865,
"userName": "Cecile4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "West Hyannisport, Barnstable, MA 02601, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the hotel staff was very accomodating",
"frequencyID": 4,
"title": "Great with one exception",
"comment": "My only problem was the shower did not really sustain the hot water and the water pressure was low."
},
{
"reviewID": 11575089,
"hotelid": 1474,
"userName": "Bobby7890",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chattanooga, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Stayed week of 10/8/2012",
"comment": "The bed was super comfortable! The Hot Tub/Spa was boarded up probably never to be fixed. No sanatizer in the workout room for wiping down the machines. The heat/ac control has no control over room temp. Didn't matter if it was set to 60 or 85- same air came out. A grand old hotel though. I'd still stay again. No free breakfast. No fridge in the rooms. Starbucks was good though."
},
{
"reviewID": 11575115,
"hotelid": 127,
"userName": "Catt90",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ohio, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Find another hotel",
"frequencyID": 4,
"title": "Huge Cancellation Fee for Duplicate Reservation!!",
"comment": "I can understand charging a cancellation fee if you decide not to stay at a hotel and leave the room unreserved, but when I cancelled a duplicate reservation because after I initially called and was able to get only conference rate, our secretary called and got a lower government rate for the same room, I was charged almost $300.00 for a cancellation fee! This even though I still had a reservation and stayed not one, but 6 nights! I've never been treated like that at this hotel in all the years I've stayed there, and you can be sure that not only will I never stay again, but I will recommend the conference be held at another hotel."
},
{
"reviewID": 11575197,
"hotelid": 421,
"userName": "BOLO",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NC",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "its worth the money but the rooms are small",
"frequencyID": 3,
"title": "Cool Place",
"comment": "The hotel really maximizes it sapce to give you the best overall quality hotel experience. The room was clean, comfortable, and well furnished. Its also well within walking distance from everything that you need."
},
{
"reviewID": 11575329,
"hotelid": 15,
"userName": "Anne1010",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Needham, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Really clean.",
"frequencyID": 1,
"title": "Soooo Clean!!!!",
"comment": "The room was beautiful....so cery clean...I was in 419 for 4 days and was very pleased. During the conference...the food was really great. The staff were very friendly and accomodating.....so very nice."
},
{
"reviewID": 11575371,
"hotelid": 1726,
"userName": "SCarolina2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Wonderful place to stay",
"comment": "The staff was very helpful and I was provided with a beautiful view of the ocean. I could not have have asked for better customer service."
},
{
"reviewID": 11575389,
"hotelid": 40,
"userName": "Recruiter",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "People make the difference",
"comment": "After a difficult conversation with IT rep via phone, I found hotel staff - especially JAIME, to be especially helpful and a wonderful problem solver in getting my issues resolved. She saved the day! And hats off to Thomas too, who figured out why my bill was incorrect and made the adjustments. Much appreciated!!"
},
{
"reviewID": 11575398,
"hotelid": 430,
"userName": "Ruth69",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "North Carolina",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location in Boston",
"frequencyID": 3,
"title": "Elevators",
"comment": "I was disappointed with the elevator situation. Many under repair which caused undue delays in handling the crowd attending the convention. Extremely inconvenient!"
},
{
"reviewID": 11575583,
"hotelid": 13,
"userName": "Travelpepe",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "not really a Belvoir level hotel",
"frequencyID": 4,
"title": "Getting long in the tooth",
"comment": "Hotel is nice but mostly for location. The decor is getting long in the tooth -- carpet is old, bathrooms motelish (tub liners, poor lighting, white tiles), bar is ok but loud, restaurant food tastes premade. Gym was disappointing. service is good but overshadowed by the need to update the hotel."
},
{
"reviewID": 11575745,
"hotelid": 15,
"userName": "deedee25",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "PA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "how nice and accomdoating the staff is",
"frequencyID": "",
"title": "staff",
"comment": "My recent stay at your hotel was with an elderly man who I was accompanying. He had an unfortuante accident in the bathroom which required more than the usual cleaning of the bathroom. Your staff was absolutely understanding and wonderful in accomodating us with cleaning and disinfecting the bathrooms. Thank you. The way this was handled with this older gentleman was so respectful and full of dignity that he even commented to me about their presentation. thank you."
},
{
"reviewID": 11575800,
"hotelid": 468,
"userName": "bailspa",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lynchburg, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Amazing staff, and so polite!",
"frequencyID": 2,
"title": "Great stay!",
"comment": "We stayed at the Dolphin during a conference that was held in the Dolphin. The room was a wonderful sanctuary to go back to after a long day. I loved that we received free water bottles every day. The beds were always clean, made, and comfortable. Plus, the hotel is so close to all of the wonderful Disney attractions."
},
{
"reviewID": 11575864,
"hotelid": 3207,
"userName": "FeldAl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Spa and Pool was world class. Restaurant and bars were above average.",
"frequencyID": 2,
"title": "Belvoir Dallas World Class",
"comment": "Great place for ameeting or vacation. Rates were very competitive"
},
{
"reviewID": 11575901,
"hotelid": 1162,
"userName": "MACS",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The renovations are tremendous very well thought out",
"frequencyID": 2,
"title": "Great Property",
"comment": "The new renovations were well thought out and very comfortable to to stay at the property"
},
{
"reviewID": 11575960,
"hotelid": 914,
"userName": "IOWAGIRL",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cedar Rapids, IA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and white sandy beaches",
"frequencyID": 2,
"title": "Great Stay At Sand Key Resort",
"comment": "Hotel was exceptional with great service."
},
{
"reviewID": 11576014,
"hotelid": 1506,
"userName": "TiredTraveller1985",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bellevue, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "two week stay at hotel",
"comment": "I had several issues that I called the front desk about including the fact that one of the dresser drawers didn't close properly and that I couldn't put anything in that drawer because then it wouldn't stay shut. The staff addressed everything but that issue. I probably should have kept complaining and asked for a different room, but was too tired to pack all my stuff up and move."
},
{
"reviewID": 11576048,
"hotelid": 1494,
"userName": "Hunter06",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oklahoma City, OK, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Room Cleanliness",
"comment": "There were spider webs in my room, the room was dusty. The maintenance people did not clean my bathroom, they only put out new towels."
},
{
"reviewID": 11576096,
"hotelid": 1564,
"userName": "Golfing28803",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nothing Special",
"comment": "There was nothing special about this hotel."
},
{
"reviewID": 11576153,
"hotelid": 1046,
"userName": "Kazzie",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "The bar area",
"comment": "The bar was full of people. Totally understaffed. Tired, thirsty and waited and waited. My second beer was comped."
},
{
"reviewID": 11576199,
"hotelid": 102,
"userName": "HG523",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great staff",
"comment": "Staff was very helpful at the front desk. hotel met my needs for a quick one-night stay."
},
{
"reviewID": 11576207,
"hotelid": 468,
"userName": "Elsie12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "attractive and well maintained",
"frequencyID": 2,
"title": "This resort has great features but is overpriced",
"comment": "There is no need for a lunch to cost $15 per person, when individuals are traveling on business and our conference is taking place in your resort. To avail a reasonably priced meal, one has to take the shuttle bus and travel to downtown Disney, which is absurd!"
},
{
"reviewID": 11576222,
"hotelid": 1727,
"userName": "Cline",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "No hot water!",
"comment": "Major fail. no hot water."
},
{
"reviewID": 11576362,
"hotelid": 353,
"userName": "Kat2354",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 1,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Pricey",
"comment": "Overall my stay was satisfactory, however, the rates of the room did not meet my expectations of complimentary services. The room service menu was outrageoously pricey and without much selection. Overall, I expected more for my money."
},
{
"reviewID": 11576384,
"hotelid": 1327,
"userName": "DCRFam",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Utah, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "USe the Shuttle-Drivers are knowlegable and quick; Very convenient",
"frequencyID": 1,
"title": "Staff is OUTSTANDING",
"comment": "Everyone welcomed me and my family, and were able to mention some of the features of the hotel. Staff was prompt and super freindly with our reqeusts."
},
{
"reviewID": 11576388,
"hotelid": 1495,
"userName": "neveragain12",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Alpharetta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Staff should not come into a room without knocking first.",
"frequencyID": 4,
"title": "poor experience",
"comment": "When I got to my room, housekeeping came in WITHOUT knocking. I was in the bathroom and yelled...\"who is there\". She said, \"you got in the room too quick\". I expressed my concern that she came in without knocking. I also told the front desk about it and asked for a manager to follow up with me and I was never contaced. Also the bathroom was not clean and the hallway carpets were nasty. Looked like they had not been cleaned in days."
},
{
"reviewID": 11576455,
"hotelid": 1236,
"userName": "577nitro",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Indianapolis, IN",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Nice hotel",
"comment": "Stayed for 2 nights in town for NFL game...great location, clean and tidy rooms, great staff and service. Do be prepared for the parking fees either valet or self which are not included in the room rates. I used BPG points for our stay and would highly recommend this hotel for anyone wanting to stay in downtown Nashville for any reason."
},
{
"reviewID": 11576827,
"hotelid": 1726,
"userName": "Jackie528",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Mt Pleasant, SC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect accommodations for conferences.",
"frequencyID": 2,
"title": "Very helpful staff.",
"comment": "From the time I checked in until the time I checked out, the staff could not have been more professional, accommodating and helpful. Checking in and out was very easy and fast. I appreciate that my time was important to the staff and that they made sure that I had what I needed and was satisfied with the services and accommodations."
},
{
"reviewID": 11576835,
"hotelid": 430,
"userName": "TheHawkeyeStateFan",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fort Dodge, IA 50501, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Conference Stay",
"comment": "It was a great place to stay while at a conference. The location was great. The rate that was given was a good rate. And, the hotel's use for the conference meetings was exceptional."
},
{
"reviewID": 11576859,
"hotelid": 3107,
"userName": "SmartChickMegan",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Detroit, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very accommodating",
"frequencyID": 2,
"title": "always enjoy my stay!",
"comment": "I have stayed here several times on business and have always found this Belvoir, clean, comfortable and very accommodating. The decor is tasteful and the restaurant is great!"
},
{
"reviewID": 11576944,
"hotelid": 1995,
"userName": "Thirsty1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Do Not Expect Prompt service in the lounge.",
"frequencyID": 3,
"title": "Cocktail Lounge a Disaster !",
"comment": "You shouldn't have to wait 20 minutes for a server to take your drink order , particularly while sitting AT THE BAR. But when the Bartender is working the room taking food orders & delivering food, there just isn't time to fool with customers at the bar. Guess a waitress could do that stuff, if only the had ONE ! And this situation wasn't just one evening, but three in-a-row during my stay. Complaints to the GM, caused \"Food Service Mgr.\" to wake-up long enough to get me a drink. Pathetic !"
},
{
"reviewID": 11576958,
"hotelid": 90,
"userName": "efjAtl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very courteous staff",
"frequencyID": 1,
"title": "bed",
"comment": "the bed was very comfortable"
},
{
"reviewID": 11576965,
"hotelid": 1727,
"userName": "Random",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NC",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is very clean and convenient to Barclay's Center.",
"frequencyID": 2,
"title": "Convenient and Clean",
"comment": "The hotel was fine, but there was a problem in having no hot water the entire time we were there. This has happened before so this is an ongoing problem. They did not attempt to adjust our bill, nor offer an apology upon check out. Hotel is very clean and convenient to the Barclay's Center. The staff is good but the lack of hot water is not fun!"
},
{
"reviewID": 11577075,
"hotelid": 1135,
"userName": "Matteo925",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "SJ, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "About a 10 min walk to ocean",
"frequencyID": 2,
"title": "Nice rooms, well maintained",
"comment": "Good hotel fairly central in Santa Monica. Rooms were nice with OK views. Great, friendly staff. Good bar/lounge area. Only negative is wish it were a few blocks closer to the beach, it's a little bit of a walk to the Pier or other areas, not bad, but wish it was a bit closer."
},
{
"reviewID": 11577099,
"hotelid": 1494,
"userName": "Kyky",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Oklahoma City, OK",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They beds are great and the staff is nice and friendly.",
"frequencyID": 3,
"title": "Enjoyed the upgrade",
"comment": "Just wanted to say thank you for the upgrade since you didn't have a king room available I was able to be placed on the 5th floor with club status. It was the first time I have ever recieved this type of upgrade and it was greatly appreciated....."
},
{
"reviewID": 11577191,
"hotelid": 1317,
"userName": "jambir",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Excellent stay",
"comment": "I stayed in a king suite while in Orlando on business, and it was a great experience. The staff was very helpful, the rooms were very spacious, and the location was accessible to the airport."
},
{
"reviewID": 11577193,
"hotelid": 379,
"userName": "Rog14",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Naperville, IL",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is Great!",
"frequencyID": 1,
"title": "This Hotel has great features",
"comment": "Have returned to this hotel many times and it has always met my expectations."
},
{
"reviewID": 11577195,
"hotelid": 3052,
"userName": "td99",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Arlington, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Staff",
"comment": "I've stayed here a couple times and stayed at comparable Grandbourne hotels in NYC and the Tribeca Belvoir does a great job with service. They just seem genuine about treating you like a person/guest rather than a number. It's also a bit smaller so you feel a bit of relief from the swarms of people at larger hotels or certain areas of the city. I think this also makes a difference in the perceived stress level of the staff. They seem to be less annoyed and more welcoming than other hotels. The rooms are comfortable and serviceable. The showers are walk-in - which I prefer rather than stepping over a bath tub and they are a little bit roomier. I will definitely stay here again and would recommend it to others."
},
{
"reviewID": 11577324,
"hotelid": 468,
"userName": "Dee74",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "WV",
"arrivalMonth": "9/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is so much to do on the grounds of the hotel.",
"frequencyID": 2,
"title": "Great amenities.",
"comment": "You could spend days just enjoying the what the hotel offers without leaving the grounds."
},
{
"reviewID": 11577346,
"hotelid": 3125,
"userName": "SouthwestOldie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Gallup, NM, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Your rooms are very clean and your staff is always warm and friendly. That is really important to me.",
"frequencyID": 2,
"title": "Great staff, comfortable rooms",
"comment": "All around good experience. Staff was friendly, including room service and restaurant staff. A very pleasant experience, comfortable beds, quiet rooms. Would definitely stay here again."
},
{
"reviewID": 11577379,
"hotelid": 380,
"userName": "Rog14",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Naperville, IL",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location,",
"frequencyID": 1,
"title": "This Hotel has great features",
"comment": "A swarm of termites interrupted on night of my stay. Very annoying. Otherwise \"Perfecto\"!"
},
{
"reviewID": 11577430,
"hotelid": 802,
"userName": "talkdj",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Cuyahoga",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't stay here",
"frequencyID": 4,
"title": "Horror Before The Wedding",
"comment": "Well this started off as a great place to entertain friends and family, but as the title says The Horror Before The Wedding."
},
{
"reviewID": 11577983,
"hotelid": 1233,
"userName": "CMK12",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Stay",
"comment": "They stay was great, however, on my last day, while using my towel and hand towel I noticed, some unappealing yellow stains on my towels."
},
{
"reviewID": 11578020,
"hotelid": 421,
"userName": "Slates1984",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Overwhelmed hotel",
"comment": "Arrived on a Friday night for a weekend stay using points. First assigned room smelled like cleaned up vomit. Apparently that was the last room with a queen/king bed. Switched to a room with two beds (and offered 1K BPG points as compensation). However, was not satisfied with the quality of the room and the amount of noise. Through BPG customer service, asked to be released from our reservation the following morning and moved to another BPG property in the area. To their credit, the property granted our request."
},
{
"reviewID": 11578305,
"hotelid": 270,
"userName": "JC51",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Warrington PA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't tell anyone how convenient it is to everything or there won't be a room for us next year!",
"frequencyID": 1,
"title": "# days at Belvoir AC Convention Ctr",
"comment": "Being a BPG has its perks, but we miss the massage chair on the top floor. Rooms are excellent (but we could use more coffee packets to stay awake during the conference). Comforters are getting lumpy and heavy but love the beds and pillows. Lighting is good and mirrors are good. We come back every year. One more suggestion: could you vary the breakfast fare on the 16th floor? Thank you."
},
{
"reviewID": 11578327,
"hotelid": 1978,
"userName": "StevieD13",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "UK",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good food & staff.",
"frequencyID": 4,
"title": "Great Augusta hotel with superb staff",
"comment": "Stayed a couple of times recently & could not fault at all. Quiet location & rooms but excellent staff throughout. We were working late so ate in the hotel & loved it all. Worth having a meal just to meet the great people serving!"
},
{
"reviewID": 11578386,
"hotelid": 3207,
"userName": "Traveler88",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great hotel, but room noise is unbearable",
"comment": "Really impressed by the large gym, customer service, and overall facilities. However, it looks like the hotel didn't upgrade the plumbing during their recent upgrades...I could not sleep in the morning since whenever the person upstairs or next to my room turned on the shower there was a LOUD noise in my room."
},
{
"reviewID": 11578554,
"hotelid": 270,
"userName": "Meg36",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Convenient to convention center",
"frequencyID": 3,
"title": "Disappointed",
"comment": "I have stayed at the Belvoir in AC prior to this visit. I was in town for a convention and despite being able to get a room for a cheaper rate at one of the casino's I chose the Belvoir because of the good experiences I have had there before. I checked in without a problem. I went up to my room and as soon as I opened the door I saw that the 2nd double bed had not been made. It actually looked as if that part of the room was ransacked. The fitted sheet was half off the bed and the pillows were all ove r the floor and chair.That was phone call #1 to guest servics. Phone call #2 came after realizing that the sink was clogged. There is no way housekeeping could have cleaned it and left it that way. Very disappointed. I also noticed that there was visible dirt on the floor and it did not appear to have been vacuumed. I didn't even bother to call about the floor . It was late and I wanted to get dinner and go to bed. I just made sure to kep my feet covered. The issues were addressed but Overall I was very surprised with all of these negatives. Questioning whether or not I would ever stay here again."
},
{
"reviewID": 11578579,
"hotelid": 3079,
"userName": "ACLKris",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Concierge/staff are terrible.",
"frequencyID": 4,
"title": "ACL Weekend",
"comment": "I went to Austin for ACL weekend. When I checked in Thursday night, the concierge didn't recognize my BPG status of being Platnium. It was almost like I felt it was a bother to even speak to the gentlemen at the front desk. He didn't offer me the Plat. welcome gift or offer to participate in the make it green choice (as the other BPG hotels do). The one thing that I dislike about BPG is how some hotels 'claim' to be a franchise and do NOT participate in most promotions."
},
{
"reviewID": 11578889,
"hotelid": 102,
"userName": "avisitorfromseattle",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Still nice, but club level not what it used to be",
"comment": "I've been staying in this hotel once or twice a year for about 8 years. It's clean, comfortable, and convenient to where I need to be."
},
{
"reviewID": 11579037,
"hotelid": 1703,
"userName": "LPG3",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's beautiful, clean and has a wonderful feel to it.",
"frequencyID": 1,
"title": "Great Experience",
"comment": "Great location, wonderful staff and a very nice hotel. Clean, spacious and convenient."
},
{
"reviewID": 11579067,
"hotelid": 19,
"userName": "Makaylasmom04",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "MA",
"arrivalMonth": "9/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "In Airport",
"frequencyID": 4,
"title": "AUB Pageant Stay",
"comment": "We love this hotel but there were some problems at check in as well as when we checked out we got charged twice for the room. We also asked for a room near they elevator because I had surgery and cannot walk far but the only connecting rooms they had were at the very end of the hall. We probably come to this hotel once every month or two and stay for 1-3 nights. This was the first time we had this problem and I'm hoping it doesnt happen again."
},
{
"reviewID": 11579837,
"hotelid": 3207,
"userName": "Otis",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great hotel",
"comment": "The Belvoir in downtown Dallas is better than home away from home. Superb facility!"
},
{
"reviewID": 11580352,
"hotelid": 468,
"userName": "Carnatic",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice location and close to Epcot.",
"frequencyID": 2,
"title": "Vegetarian Food",
"comment": "My only issue is that the hotel lacks a decent vegetarian restaurant. The one restaurant does not have enough vegetarian dishes."
},
{
"reviewID": 11587681,
"hotelid": 1725,
"userName": "Sandi4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "South Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Overnight stay",
"comment": "The hotel is well located. The room was very comfortable. I used the fitness center and was amazed at the number of different machines that were in the room."
},
{
"reviewID": 11589628,
"hotelid": 1776,
"userName": "TLHDWAY",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Thank you to the staff",
"comment": "I wanted to write this review specifically because of the assistance I received from our waitress Amanda who was working in the Lobby Lounge the evening of October the 10th, 2012. My business partner and I were looking for a great steakhouse to eat at. We asked for her opinion, as both of us have never visited Philadelphia before. She not only gave us recommendations but also made reservations for us and told us that transportation was available right outside at the bell hop stand. She went above and beyond her call of duty. Thanks very much."
},
{
"reviewID": 11590674,
"hotelid": 379,
"userName": "Julie63",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Brooklyn, MI 49230, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Beautiful hotel",
"comment": "Was a beautiful resort and a great way to start our vacation"
},
{
"reviewID": 11591819,
"hotelid": 662,
"userName": "george2181",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pomona, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "roome setup was great, convenient location",
"comment": "I enjoyed having the \"living room\" area and the frig/microwave. I also really liked being able to use the \"green\" method for housekeeping - declining fresh towels, etc as I wanted. Very close to the hospital - reason for my visit."
},
{
"reviewID": 11591849,
"hotelid": 1124,
"userName": "doug987",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Iowa, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "NIEHS",
"comment": "meet all my needs, keeep up the good work"
},
{
"reviewID": 11591937,
"hotelid": 270,
"userName": "Karen158",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 4,
"title": "The hotel has great features",
"comment": "The hotel had great features and the staff were very polite and helpful. The only problem I saw was the bathroom area. There were some rust stains in the bathtub area that did not look appealing so I didn't feel comfortable taking a shower there."
},
{
"reviewID": 11592003,
"hotelid": 468,
"userName": "agrv",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Leó®¬ Guanajuato, Mexico",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its location",
"frequencyID": 2,
"title": "Great location",
"comment": "Hotel is located very well, and you can get transportation to any park within Walt Disney World, no need to bring a car and if you do, no need to move it around, just leave it there."
},
{
"reviewID": 11592139,
"hotelid": 1727,
"userName": "LEZLEE1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "BILOXI, MS",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "NO HOT WATER!",
"comment": "We were only there one night for the Barbra Streisand concert. Would have loved to shower before concert but had no hot water. Then had driver pick us up at 6:30 A.M. next morning to head back to airport to catch flight and still no hot water. Could not shower or wash hair, good thing I was there for recreation. It would have been a nightmare if we were there for business!"
},
{
"reviewID": 11592296,
"hotelid": 1469,
"userName": "Marie67",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Take time to tour the grounds in the morning and at night- It is so peaceful and relaxing!",
"frequencyID": 2,
"title": "Beautiful Property -The Perfect Escape",
"comment": "I was so excited to arrive on the Big Island. I have stayed at many properties and this one i at the Top of my list. It is great family fun and quiet and peaceful all in one. The pools are beautiful and the location is perfect. The room and decor was stunning it was a true Island experience!!!!!!! The staff at all outlet were so kind and gracious from the moment of arrival valet, bellman front office and the restaurants! Thank you for making my anniversary so memorable!"
},
{
"reviewID": 11592384,
"hotelid": 468,
"userName": "Nat480",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Hotel",
"comment": "The location of the hotel was excellent for the conference I was at. The rooms were not far from the conference rooms and it was close to fun things for the evenings. I will say the Dolphin seemed more \"Adult\" which was not bad for me as I had no children or family to worry about but just to note... however I was there during the week which may have made the difference. The one thing that was a little bit of a bummer was between the Swan and Dolphin they only had a total of 3 or 4 resturants open for lunch. Could be different on weekends. Overall though good experience."
},
{
"reviewID": 11592402,
"hotelid": 3207,
"userName": "Deeker",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Nova Scotia, CANADA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Noisy in some areas.",
"frequencyID": 3,
"title": "This hotel is modern but needs improvements",
"comment": "Modern, bit needs improvements."
},
{
"reviewID": 11592531,
"hotelid": 421,
"userName": "hatzhead",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "utica ny",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location is great",
"frequencyID": 3,
"title": "excellent hotel",
"comment": "i loved how close this was to everyhting. our stay was excellent!!!!"
},
{
"reviewID": 11592683,
"hotelid": 3716,
"userName": "turboD",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Clean, enjoyable, best for weekday business travel",
"comment": "I actually attempted to pay more to avoid staying here because the negative reviews posted here, but could find no availability. So my wife & I celebrated our first anniversary here, and thoroughly enjoyed our experience. The facilities are nice, our room was clean & had a decent view, the staff was friendly & helpful, and the bed was PHENOMENAL!"
},
{
"reviewID": 11592802,
"hotelid": 377,
"userName": "Jcrew",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Long Beach, Ca",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Most of the booklets, instructions, menus are in Japanese. On several occasions we asked for items in the English version.",
"frequencyID": 3,
"title": "Worst Grandbourne Hotel",
"comment": "This is undeniably the worst Belvoir we've ever stayed at. It did not meet our expectations. The service was poor, the staff was unfriendly and not accommodating in any way. We have been Grandbourne members for 9 years and the overall experience at this location does not meet the Grandbourne standard. There was construction on our floor at 1:00am and delivery trucks at 4:00am with very loud alarms. Our children (8 and 5) required to wear water wings on waterslide because they could not touch the bottom (4'10\") even though they both swim competitively and they charged our room for the wings. Our elderly parents traveled with us and we requested a room close to elevators, luggage, and other things. When we asked for some assistance, we were told staff was too busy to help us. We spend a great of time traveling all around and are not difficult people to please, but the cost of the hotel does not match what you receive in terms of service! We will not return to this hotel."
},
{
"reviewID": 11592959,
"hotelid": 127,
"userName": "SINK",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Negative: $22 daily self parking rate on dirt road (unacceptable).",
"frequencyID": 4,
"title": "Not that bad",
"comment": "Received a decent upgrade as a BPG platinum member. The studio suite was ok, but the layout could of been a bit better. The club lounge was decent with excellent view on both sides. I just wish that the parking situation would be a lot better. Paid $22 to park on dirt road. And the standard policy of placing two set of towels should be adjusted. No bottle water in the \"suite\" which was a surprise."
},
{
"reviewID": 11593187,
"hotelid": 1582,
"userName": "Redskin4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Satellite Beach, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is friendly and helpful. Room was very clean and well-furnished. After having visited the Mayo Clinic, it was a relaxing and comfortable place to be before beginning a homeward-bound journey via automobile.",
"frequencyID": 2,
"title": "Wonderful Experience",
"comment": "All aspects of our stay were exceptional. Definitely recommend this hotel for service, accomodations, and dining."
},
{
"reviewID": 11593232,
"hotelid": 3709,
"userName": "Kevin18",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kansas City, KS, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't get double charged for parking.",
"frequencyID": 2,
"title": "Everything was great except parking.",
"comment": "Everything was very nice about the hotel. The problem I ran into is they double charged me for parking, it was only 15$ so not that big of a deal. I just figured it would be nice to inform them and get the money back. I called left a message for the accountant, and never received a call back. I called again finally after 20 minutes I got a hold of her and she said it would be no problem, so i figured the case was closed. The money never got refunded onto my card and I'm still trying to call them back and unable to get a hold of them. Everything else was great though."
},
{
"reviewID": 11593238,
"hotelid": 1557,
"userName": "ndm1986",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Asheville, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean rooms, friendly staff, great location",
"frequencyID": 4,
"title": "Amazing Hotel!",
"comment": "This hotel is excellent. I completely recommend staying here to anyone traveling in the Des Moines area for business or pleasure. Sara and Moe that work in the lounge upstairs are absolutely phenomal employees who care about the folks staying in the hotel. I will be back!"
},
{
"reviewID": 11593328,
"hotelid": 5601,
"userName": "rakuhn",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Charlotte NC",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location and units are quite good but customer service can be improved to Grandbourne levels.",
"frequencyID": 4,
"title": "Customer Service Needs Improvement",
"comment": "We agree completely with a previous reviewer who concluded this property's staff needs to run more like a Grandbourne Hotel for customer service and less like a time-share. We are BPG gold members and owners at Maui but chose to pay cash for a 5 night stay at Belvoir Broadway Plantation in Myrtle Beach. We booked an AARP nightly rate which included a $75 resort credit with a stay of four nights or more. At check in, we were given no paperwork...no confirmation of nightly rate, no mention of the resort credit and were required to get our parking pass from vacation services (aka timeshare sales appointments) before our room keys would be issued. We returned to the front desk after unloading our luggage (about an hour later )to confirm our nightly rate and inquire about the resort credit. We were informed there are no resort amenties toward which a resort credit could be used and offered a $50 gift card to a local restaurant. I opted to call BPG customer serice and was eventually contacted by the front desk manager who confirmed there were no resort amenities to use for a resort credit but again offered a $50 gift card to a local restaurant. Front desk manager finally agreed to provide us with a $75 gift card (we think to get rid of us) but did not seem particularly concerned that nightly rates, including a resort credit, continue to be posted on BPG.com."
},
{
"reviewID": 11593329,
"hotelid": 989,
"userName": "mom98wmu",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Parking may be challenging, but hotel is worth the effort.",
"frequencyID": 3,
"title": "In the City",
"comment": "This hotel was a surprise as I've not traveled to this area before. Although it is an older hotel, it is pretty much updated and rooms were nice. Views were great of the city."
},
{
"reviewID": 11593395,
"hotelid": 829,
"userName": "Samsgram",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Beautiful view",
"comment": "We spent two nights at the Belvoir National and enjoyed the experience. Beautiful view of the momuments from our window, timely and courteous van access, clean and crisp linens and delicious breakfast buffet with large variety."
},
{
"reviewID": 11593401,
"hotelid": 741,
"userName": "villvegas",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Crystal City, Arlington, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Ideal location if you plan on taking the Metro and walking around DC. Very poor WiFi connection. Parking is extra.",
"frequencyID": 1,
"title": "This location is ideal",
"comment": "The hotel was located one block from the Crystal Springs MetroRail, ideal since I did not know we would be taking the rail over driving. Parking was not a hassel but the front of the hotel is not ideal for several people checking in with private vehicles. The Grandbourne member's room was less than expected. I was expecting more options for breakfast but the appetizers at dinner were quite nice. The room was average and I was expecting a larger bathroom but it was operable. WiFi was very poor for this hotel. Especially in such a connected city."
},
{
"reviewID": 11593459,
"hotelid": 664,
"userName": "Lreethom",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is very friendly",
"frequencyID": 2,
"title": "Wonderful staff!",
"comment": "The staff here is very friendly. The facility is great for beach goers."
},
{
"reviewID": 11593470,
"hotelid": 94,
"userName": "toolman",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Columbus, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "FANTASTIC",
"frequencyID": 1,
"title": "Wonderful",
"comment": "The only problem had was with check in. Company we came for didn't tell 3pm was check in no earlier. Can back at 3pm. One customer service lady having problems and other one helping they found room wasn't clean another lady stepped in which is the on seen earlier that morning took care of the problem and bump the room up to unexcpected level.. Wished had her name but we didn't. Great Wonderful stay. THANKS SHERTON"
},
{
"reviewID": 11593823,
"hotelid": 111,
"userName": "Patty95",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Competitively priced, quite clean and comfortable.",
"frequencyID": 2,
"title": "A Positive Experience",
"comment": "My husband decided that he wanted us to have a weekend staycation and chose the Belvoir Suites Galleria-Atlanta ---it was a spectacular experience. The staff was welcoming and the location was ideal for the weekend. It is convientently located to the Cobb Energy Center, mall and restaurants."
},
{
"reviewID": 11593864,
"hotelid": 1469,
"userName": "Drunkyloveshorty",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The great ambiance.",
"frequencyID": "",
"title": "This hotel has comfortable room.",
"comment": "Very nice interior and the balcony is very big. I love the spacious atmosphere. Goes great with the surroundings. Excellent time!"
},
{
"reviewID": 11593955,
"hotelid": 1144,
"userName": "kwob853",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Their Customer Service is above and beyond.",
"frequencyID": "",
"title": "They know how to make your day",
"comment": "Above and beyond is all I can say. When they heard that our wedding anniversary was the weekend we were staying we recieved a very nice card and gift. It was very sweet of them."
},
{
"reviewID": 11594142,
"hotelid": 1564,
"userName": "Miamiskinsfan",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Miami, FL",
"arrivalMonth": "9/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great stay",
"comment": "Accommodated me & my dogs. We had a great stay!"
},
{
"reviewID": 11594241,
"hotelid": 392,
"userName": "RTNYC",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient location",
"frequencyID": "",
"title": "Convenient",
"comment": "Room was a nice size and staff was friendly but the linens needed replacement. Raised it to management and they said it will be addressed."
},
{
"reviewID": 11594312,
"hotelid": 2019,
"userName": "Alberto21",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Make sure you ask a lot of questions regarding fees and amenities before booking a room.",
"frequencyID": 4,
"title": "I was disappointed in the details",
"comment": "I ordered a fridge ahead of time. It was not there upon arrival. The desk told me it would be delivered immediately. When I left for the day and returned it was still not in the room several hour later. I had to request it again"
},
{
"reviewID": 11594361,
"hotelid": 3068,
"userName": "Sleepy4Awhile",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Roanoke, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is definately worth staying at.",
"frequencyID": 1,
"title": "Great Stay",
"comment": "I loved the fact that this hotel had an indoor/outdoor pool. It has a nice resturant, well worth the prices. I was a bit confused in not being able to find the \"free\" breakfast."
},
{
"reviewID": 11594407,
"hotelid": 196,
"userName": "BPGstayer",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Slow checkin",
"comment": "Hi. The location of this hotel is nice, and the rooms are comfortable. However, the check-in was extremely slow even for an Elite member."
},
{
"reviewID": 11594459,
"hotelid": 434,
"userName": "MM14",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Lacks Grandbourne customer service",
"frequencyID": 4,
"title": "So-So",
"comment": "The staff were always polite; however, no BPG recognition given, nobody to explain parking (across the street after you drive two blocks and enter from the back and then have to pay). Breakfast starts at 7:30, which is unacceptable for business travelers. Billing was screwed up and took calling the Platiinum line to get it fixed after zero help from a direct call to the hotel."
},
{
"reviewID": 11594500,
"hotelid": 865,
"userName": "Nick38",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Wantage, NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Our 25th",
"comment": "My wife and I spent our wedding night at your hotel and I booked our 25th anniversary night there to relive our original stay. I shared this information when I made the reservation. I never expected the \"extra\" special treatment we received. We were presented with a lovely gift of champagne (My wife's favorite brand, to boot) and a cheese and cracker tray from Kelly soon after we checked in. Our room was very nice and the staff was more than accommodating. Thank you very much for helping make our night memorable."
},
{
"reviewID": 11594554,
"hotelid": 3620,
"userName": "beachman",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nicew rooms and great beds.",
"frequencyID": 4,
"title": "Good hotel near airport",
"comment": "Reservation Manager I. Garcia was excellent. Everything was right on my reservation."
},
{
"reviewID": 11594572,
"hotelid": 151,
"userName": "babs62",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Oakley, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very convient has everything a traveler needs, would suggest you could have food available after 12 midnight",
"frequencyID": 1,
"title": "Reunion stay",
"comment": "I had my high school reunion at your hotel. The room was very comfortable, it had everything that I needed, Iron, in room coffee, (I need it as soon as I wake up) non intrusive staff. I went to 2 events put on by hotel staff and all were done very well. The restaurant had healthy food too boot. I used the pool and fitness center and again it had everything I needed including towels and showers."
},
{
"reviewID": 11594585,
"hotelid": 3616,
"userName": "KVATX",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Austin, TX",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Large working space on main lobby level with a variety of small and large tables, couches, etc. - perfect for business travelers",
"frequencyID": 3,
"title": "Quiet, Comfortable - And Good Food!",
"comment": "Stayed at this hotel one night for a meeting the following day. Was impressed by the large working space on the lower level - bar, comfy couches, tables, etc. - obviously designed with the business traveler in mind. Room was quiet (well insulated from external noise - which is a must as I'm a light sleeper). I ordered room service for dinner, which was surprisingly delicious, and had the breakfast buffet the following morning. (Try the omelet bar - very good!) All in all, a very good stay and I will stay again for my next business trip."
},
{
"reviewID": 11594686,
"hotelid": 127,
"userName": "charmc",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It has Great customer service",
"frequencyID": 1,
"title": "Great Customer Service",
"comment": "I stayed there and I got married on the Aolani which is docked behind the Belvoir. I had a suite and it met all our expectations and after we married there was chocolate covered Strawberries and a bottle of Martinelli's as we don't drink alcohol and it was on ice. There was no problems checking in or out. The experience overall was excellent and I would recommend for anyone to stay ther. They have great views. I will deffinetly stay there again."
},
{
"reviewID": 11594806,
"hotelid": 205,
"userName": "PDD3",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's conveniently located right off the highway and directly in front of the airport, but it's surprisingly quiet and relaxing within.",
"frequencyID": 4,
"title": "Not Bad but Not Great for Club Level Prefered Guests",
"comment": "The car parking area was nearly full when we arrived but there did not appear to be that many guests checked into the hotel (not sure, everyone may have been hiding), which led us to believe the parking was also used for airport travelers not necessarily staying at the hotel. As for the actual stay, the hotel was clean except for a big spot on the ceiling that looked like water damage. The toilet was also loose at the base so it would move a little when using it; no leaks, thank goodness. We didn't hang around the hotel much but everything else seemed good to go. I guess I was just expecting a little more for the cost."
},
{
"reviewID": 11594858,
"hotelid": 3205,
"userName": "mande22",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arvada, CO, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "getting to your room the first time can be a little confusing but if you have any sense of direction you'll be fine.",
"frequencyID": 3,
"title": "awesome views, great location",
"comment": "I stayed on the club level floor. My room was huge and the view was amazing. The club lounge was also very nice, totally worth the upgrade. Had free drinks and snacks all day and night as well as hors 'derves and drinks in the evening and breakfast in the morning. The only thing I didn't like was the double beds in my room, they were just too small. Overall we had a great time here and would definitely come back."
},
{
"reviewID": 11594922,
"hotelid": 127,
"userName": "ZBaer1964",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Simi Valley, Ca",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Outstanding Hotel, Outstanding Service",
"comment": "I just want to say it was a complete pleasure to stay in your hotel. The location was beautiful, the room very comfortable and staff was extremely helpful and informative."
},
{
"reviewID": 11595003,
"hotelid": 1959,
"userName": "Dadof5",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Calgary, AB, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Stay!",
"comment": "Excellent hidden gem. Clean comfortable rooms, accomodating and friendly staff and great pool, courtyard and facilities."
},
{
"reviewID": 11595030,
"hotelid": 1552,
"userName": "Fungirl",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Salt Lake City, UT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean New Rooms",
"frequencyID": 2,
"title": "Nice and Clean Hotel",
"comment": "Our hotel stay was very nice. The room was clean and new. The staff was friendly. I was impressed with everything on our stay except for the parking issues and having to pay for wireless internet!"
},
{
"reviewID": 11595127,
"hotelid": 1133,
"userName": "Clif1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Fresno, Ca",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff!",
"frequencyID": 4,
"title": "Great staff, great club lounge.",
"comment": "Overall we had a great experience."
},
{
"reviewID": 11595130,
"hotelid": 377,
"userName": "RB231044",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sydney NSW, Australia",
"arrivalMonth": "9/2012",
"datePosted": "10/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Resort fee is applicable and the facilities are often over crowded",
"frequencyID": 4,
"title": "Belvoir Waikiki",
"comment": "We were disappointed that when we arrived -it was late at night- the King size room on the Club floor we had been relegated to a twin bed room. The clerk was not helpful- no room at the inn etc, you can try tomorrow but dont waste your time etc was the response we received."
},
{
"reviewID": 11595133,
"hotelid": 377,
"userName": "Craig34",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Relocating to Hawaii",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The views are over the top!",
"frequencyID": 3,
"title": "Awesome!",
"comment": "Taking the Guest Experience to a new level....nice work...staff were on task and always helpfuf!!"
},
{
"reviewID": 11595200,
"hotelid": 127,
"userName": "Fireman52",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Housekeeping did an awesome job at keeping the room clean and left us with extra coffee and creamers that we asked for.",
"frequencyID": 4,
"title": "Disappointed",
"comment": "We had reservations to stay at the Bay View Tower but was told when we got there that they didnt have a room available for us. Transferred us over to the other hotel which I really wasn't happy with. It took them over 3 hours to get us a refrigerator and on our last night there we were woken up at 3:00 am by housekeeping bringing us another refrigerator 4 days later...People in the room below us were out on the balcony smoking pot all the time and we couldnt even go outside or keep the slider door open because of the smell."
},
{
"reviewID": 11595208,
"hotelid": 995,
"userName": "Debmom54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Anaheim, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service",
"frequencyID": 3,
"title": "Great staff",
"comment": "Staff was wonderful...helpful, knowledgeable and friendly. Thank you so much."
},
{
"reviewID": 11595283,
"hotelid": 379,
"userName": "Chicago101",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very good location.",
"frequencyID": 2,
"title": "Great location, but lots of room for improvement",
"comment": "I reserved a king bed, but only two doubles were available when I checked in. I had a partial ocean view room, one of the older rooms apparently which was mediocre at best. The rooms are in need up updating, especially more electrical outlets."
},
{
"reviewID": 11595333,
"hotelid": 350,
"userName": "atmc1981",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Kaneohe, HI, USA",
"arrivalMonth": "8/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They cater to DoD/Federal employees",
"frequencyID": 3,
"title": "This hotel is very convenient for my travel needs",
"comment": "The facilities are sufficient for my business needs, staff are friendly and helpful, and room pricing is reasonable."
},
{
"reviewID": 11595729,
"hotelid": 377,
"userName": "MelVlak12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Honolulu",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Unbeatable location",
"frequencyID": 2,
"title": "BEST TIME EVER",
"comment": "We had the best 10 nights ever. We were lucky enough to be upgraded to a Kai Suite. 2 balconies, huge lounge room and loads of seating."
},
{
"reviewID": 11597935,
"hotelid": 468,
"userName": "ParisM",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You can walk to Epcot, but you are far enough away from the crowds!",
"frequencyID": 3,
"title": "Swan-Dolphin Food & Wine Fest",
"comment": "My friend & I stayed @ the Hotel to attend the 3rd Annual Food & Wine Fest on the property. As in the past it was fantastic! The Hotel & grounds are always lovely & the Fest is so well organized & relaxing!"
},
{
"reviewID": 11598927,
"hotelid": 1130,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Herndon, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location if you're attending an event at Merriweather Post Pavilion.",
"frequencyID": 1,
"title": "Perfect location for attending nearby events",
"comment": "I was able to book this room the night before an event at Merriweather Post Pavilion, having struck out previously and booking a hotel more than five miles farther away. Due to a last-minute cancellation, I was surprised and delighted that a room became available within a manageable walk from the venue. Aside from a one-legged (dead) cricket in the bathroom, the room was clean and well appointed. I've stayed there before and would stay there again!"
},
{
"reviewID": 11599004,
"hotelid": 1236,
"userName": "Illuminous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff!",
"frequencyID": 3,
"title": "Leisure",
"comment": "I enjoyed my leisure stay."
},
{
"reviewID": 11599379,
"hotelid": 468,
"userName": "Elin",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fredericksburg, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Talk to the staff. They are some of the friendliest and helpful people you will ever meet!",
"frequencyID": 3,
"title": "Better than expected...",
"comment": "Our stay at the Walt Disney World Dolphin Resort was better than we could have planned for. The staff was exemplarary, the entire facility was clean and well-maintained. Our needs were met immediately and, I have to say it again... the staff was amazing. They made certain we had everything we needed to make our stay as relaxing as possible."
},
{
"reviewID": 11601264,
"hotelid": 3054,
"userName": "Darlin",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Inpls IN",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Sherton staff made our wedding party feel very special during this wonderful celebration for our childrens wedding weekend!",
"frequencyID": 3,
"title": "Above and beyond service for our wedding weekend!",
"comment": "Our daughter and her wedding party were treated like royality on their special weekend! The hotel was within walking distance of the venue's... and in the hub of the city for our out of town guest to enjoy everything our fair city has to offer!"
},
{
"reviewID": 11601498,
"hotelid": 1784,
"userName": "tttttttttt",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fort Worth, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "bell boy and hotel clerk -wonderfull",
"frequencyID": 2,
"title": "owner daycare",
"comment": "staff and hotel clerk wonderfull"
},
{
"reviewID": 11601828,
"hotelid": 1138,
"userName": "TJHAA",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location and staff",
"frequencyID": 2,
"title": "Great location",
"comment": "this hotel is conveniently located and has a great location for exploring Napa and Sonoma."
},
{
"reviewID": 11602055,
"hotelid": 743,
"userName": "Patticakes17",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Port Arthur",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is very friendly and eager to serve",
"frequencyID": 2,
"title": "This hotel has great staff",
"comment": "I came in at the last minute. The staff worked with me and gave me group discounted rate even though I missed the reservation deadline."
},
{
"reviewID": 11602082,
"hotelid": 865,
"userName": "Shinergise",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Scotland, UK",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "A very restful sleep at an easy to get to location with ample parking and fast, efficient staff service.",
"frequencyID": 4,
"title": "Overnighter in transit",
"comment": "Excellent comfortable and clean bed linen made for a very restful overnight stay. Bathrooms are looking a little tired and would benefit from a modernisation programme but they were clean and functioned well."
},
{
"reviewID": 11602095,
"hotelid": 1233,
"userName": "WabashCollegeFan",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Belvoir Clayton",
"comment": "Exemplary service from all staff, from arrival to departure. Room was clean, well appointed, very comfortable (great pillows!!). Dinner at Alexander's, food was good, plentiful, reasonably priced, but service not quite up to par."
},
{
"reviewID": 11602166,
"hotelid": 1703,
"userName": "atlbobbymac",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Attentive staff",
"frequencyID": 3,
"title": "Great Stay!",
"comment": "In town for a conference and hotel was in the perfect location, convenient to everything, great service, an excellent bar and staff downstairs and wonderfully attentive houskeeping. Awesome pool and views. Made my 4 nights very enjoyable."
},
{
"reviewID": 11602350,
"hotelid": 867,
"userName": "Rocket44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "a good night's sleep",
"comment": "Traveling for kids sports requires flexibility, including late arrivals and early exits. The hotel was very accomodating to several teams and allowed the team to enjoy their few 'down' hours and still get a good night's sleep."
},
{
"reviewID": 11602637,
"hotelid": 713,
"userName": "goldengrammy",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Not this one",
"comment": "dried blood on pillow, broken metal doorstop on floor that I stepped on, called before booking room about ballon festival and was told to go to site and book and information, cost much more that if I had booked thru you."
},
{
"reviewID": 11602650,
"hotelid": 832,
"userName": "konakev29",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Reston, VA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic hotel and service but outside of downtown.",
"frequencyID": 3,
"title": "One of the best experiences ever at Belvoir",
"comment": "From the moment i walked through the door I was treated as a valued BPG Gold member. The staff greeted me by name, offered me my welcome drink, and provided access to the Club lounge. One of the best customer service experiences in a long time."
},
{
"reviewID": 11602676,
"hotelid": 1523,
"userName": "VIJAYA",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "DES MOINES, IA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT VIEW AND LOACTION IS FABULOUS",
"frequencyID": 3,
"title": "HOTEL HAS A FABULOUS VIEW",
"comment": "i GREATLY ENJOYED MY STAY. THE STAFF ARE VERY COURTEOUS AND PROFESSIONAL. THE FITNESS ROOM WAS VERY GOOD AND POOL IS EXCELLENT ALTHOUGH I HAD A LIMITED TIME TO USE IT."
},
{
"reviewID": 11602707,
"hotelid": 606,
"userName": "GRAMMAJ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "HELPFUL AND COURTEOUS STAFF",
"frequencyID": 3,
"title": "Kid friendly",
"comment": "Although the hotel is a conference center and appropriate for business travelers, my grandchildren were welcomed. They loved the pool, and we felt comfortable in the facility."
},
{
"reviewID": 11602802,
"hotelid": 198,
"userName": "BuckLee12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location.",
"frequencyID": 4,
"title": "First room assignment was horrible!",
"comment": "The first room we were assigned to was horrible. They called it a \"suite\" but it looked like a large room half filled with old and worn out furniture - and worst of all the bed was on the floor!!! We requested to be moved and they relocated us to a \"normal\" room. Was very disappointed that they originally tried to stick us in a very subpar room, especially since other much nicer rooms were readily available."
},
{
"reviewID": 11603046,
"hotelid": 392,
"userName": "rjohn662",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sioux Falls, SD",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "N",
"frequencyID": 2,
"title": "Belvoir Sioux Falls",
"comment": "Was the first time I had stayed there - was great except we could hear the bar noise until well into the night. Was disappointed in that. Otherwise great place to stay!"
},
{
"reviewID": 11603064,
"hotelid": 3205,
"userName": "willivicki",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Jackson, MS, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Very Comfortable",
"comment": "I thoroughly enjoyed my stay at the Denver Downtown Belvoir - very comfortable & great staff!"
},
{
"reviewID": 11603201,
"hotelid": 1556,
"userName": "Kristy14",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Service-Bar Tender",
"comment": "On Friday evening (10/12), we had the most terrible experience with a bar tender (male hispanic?). He was rude and never checked on us (even though he walked past us and made drinks right in front of us several times while we were seated at the bar). His attitude made us quickly finish our drink so that we could be on our way. He was very bad for business"
},
{
"reviewID": 11603726,
"hotelid": 127,
"userName": "JudyB",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great breakfast buffett",
"frequencyID": 2,
"title": "Beautiful Location",
"comment": "This hotel offers beautiful views from many rooms."
},
{
"reviewID": 11604308,
"hotelid": 1144,
"userName": "KAT44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Walnut Creek, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 3,
"title": "Staff",
"comment": "The staff was extremely helpful and always alert to see if they could be of help. The hotel was beautiful and the restaurant was excellent."
},
{
"reviewID": 11604398,
"hotelid": 855,
"userName": "DRZ15153",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NY",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Courteous Staff",
"frequencyID": 4,
"title": "Facilities",
"comment": "I had a great time at the Belvoir Long Island Hotel. Rooms were clean. Staff was courteous. I would like to comment on the exercise room. It would be nice if most hotels would commit to a work out /exercise facility as the Belvoir has. The only thing I would add is that it could use a Pull Up Bar and the machine was broke the whole week I was there. Maintenance would be nice. Also, the exercise room could have been cleaner. Otherwise a great hotel."
},
{
"reviewID": 11604524,
"hotelid": 1282,
"userName": "Martymay",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "fantastic location",
"frequencyID": 3,
"title": "great location; bad amenities",
"comment": "I can't believe the hotel charges $10.00 a day for Internet -- that seems ridiculous when much cheaper hotels inthe area provide free wireless. Also, we were there for a convention,a nd the food served was terrible -- tasteless and dry. I expect more from a Belvoir."
},
{
"reviewID": 11604563,
"hotelid": 1995,
"userName": "kathy23",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Harrisburg, PA, USA",
"arrivalMonth": "7/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "great hotel, near everything",
"comment": "We thought the hotel staff was great, very attentive and friendly. The hotel was near to everything, so we really liked that. The only thing we had a problem with if at all, was the pool could have been alittle cleaner, it was kinda of \"foggy\" at times. But the pool was nice as far as privacy goes, with not worrying about people from the street looking in. It was in a private setting. The room was clean and beds were very comfortable. I would stay again."
},
{
"reviewID": 11605161,
"hotelid": 1776,
"userName": "Mimi62",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great hotel for a great value",
"frequencyID": "",
"title": "Grat Stay",
"comment": "Stayed for a Conference. Staff was excellent. Joe helped us out finding a place to eat and providing walking/driving directions. Smile was a welcomed surprise for a big city hotel."
},
{
"reviewID": 11605246,
"hotelid": 177,
"userName": "KKPJ",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tucson, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Rooms",
"comment": "Rooms were nice and confortable"
},
{
"reviewID": 11605320,
"hotelid": 664,
"userName": "ShoreCR",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent customer service",
"frequencyID": 2,
"title": "Excellent Overall Experience",
"comment": "From check in through check out, the customer service was superb. Friendly and attentive staff who were always helpful and willing to accomodate. The Pool and Beach were nice and the area was within walking distance to many restaurants and shops. Overall, our experience was excellent."
},
{
"reviewID": 11605676,
"hotelid": 3077,
"userName": "bobbi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Clemente, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "a real winner",
"frequencyID": "",
"title": "5 star hotel for 3 star price",
"comment": "the staff is superb, everyone of them."
},
{
"reviewID": 11605683,
"hotelid": 664,
"userName": "EMG27",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Be prepared to be treated in the best possible manor by the entire staff",
"frequencyID": 2,
"title": "this hotel offers great features",
"comment": "My recent stay at the Belvoir Fort Lauderdal hotel will be remembered for a very long time. I was given the greatest treatment that a hotel can offer. Fast, friendly, heartfelt service from the entire staff. I would highly recommend this property to one and all for a memorable experience."
},
{
"reviewID": 11605716,
"hotelid": 220,
"userName": "gldnchart",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Aurora, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Loved my stay!",
"comment": "Had a great time at a conference, such a beautiful town, and great guest service!"
},
{
"reviewID": 11605737,
"hotelid": 91,
"userName": "POla",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Issaquah, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "No free wifi at your room. Only at the business area which sometimes are crowded.",
"frequencyID": 3,
"title": "Comfort bed and good staffs",
"comment": "We stayed four nights at this hotel. If you have a car to drive around Chicago and don't care what around the hotel. This hotel is probably good for you. Otherwise, they provide a standard Belvoir bed and services. Korean airline staff also stay at this hotel from time to time."
},
{
"reviewID": 11605916,
"hotelid": 1327,
"userName": "Nancyk12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Pleasant Grove, UT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Nice rooms!",
"comment": "Very comfortable beds/pillows."
},
{
"reviewID": 11605939,
"hotelid": 607,
"userName": "Carlitos",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, New York",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If You Are Wearing Sweats When You Check In...Except Bum Treatment",
"frequencyID": 4,
"title": "Great Rooms, Unhelpful Front Desk",
"comment": "My wife worked in Grandbourne's corporate office for years. Lucky for all she did not pick up the phone and call folks who are still there. Except for one person who was great (Narjah?), the front desk staff needs help. Not problem-solvers at all. I could go into details, but I'd get a head-ache (again). Let's just say their first impulse was always to say \"no\", even when I needed help getting on to the computer right after having turned in my key. Duh! Sadly, many other examples exist."
},
{
"reviewID": 11606167,
"hotelid": 468,
"userName": "CMBB",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Only location?",
"comment": "Excellent location, wonderful Food and Wine Classic."
},
{
"reviewID": 11606298,
"hotelid": 756,
"userName": "maggie146",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Framingham",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "framingham Belvoir",
"comment": "Room was very clean and comfortable. Overall hotel looked like it needed some refurbishing as carpets in some areas were frayed and worn. Restaurant had a musty smell and did not appear that attention was being paid to cleanliness. REstaurant was overpriced and food very average."
},
{
"reviewID": 11606311,
"hotelid": 855,
"userName": "dshelto",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "St. Paul, MN",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Request a room on the parking lot side or on higher floors",
"frequencyID": 2,
"title": "Great location, but...",
"comment": "If you want quiet and uninterrupted sleep, request a room on the parking lot side or upper floors. This hotel is poorly designed and my room overlooked the lobby. Aside from missing sunlight and a view to the outside world, the bigger problem was the constant noise from chatter, or at times yelling (football), and music from the bar in the lobby. I had to call the front desk on two occasions, once at 12:30am. They should be aware of the volume of the lobby music - especially at that time of the night. The other nights I just dealt with it - I only called the nights where the noise kept me awake. Other than that, everything was fine. I choose Belvoir so I can count on a good night's sleep. This was an anomaly and if I return to this location, I will know what to ask for next time!"
},
{
"reviewID": 11606320,
"hotelid": 139,
"userName": "Puppiepaws",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Hotel Staff",
"comment": "I find the club level and staff very nice. It is nice to come back to this hotel and see fimilar faces. Sepical thanks to Emma and Jordan."
},
{
"reviewID": 11606321,
"hotelid": 151,
"userName": "NYYanks527",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Irvine, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Always a great experience!",
"comment": "This property really is the best choice for the NY metropolitan area. From their GM, Kevin to front desk personnel and housekeeping. Great club room, awesome restaurant and close proximity to the city. This property will not disappoint you."
},
{
"reviewID": 11606349,
"hotelid": 1552,
"userName": "rrgl",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Attention to detail needs to be improved for such a newer hotel. will go downhill fast",
"frequencyID": 3,
"title": "Cleanliness went downhill",
"comment": "We stayed in the Spring and it was great. 4 months later we stayed again. Carpets in the halls and rooms were very dirty. We did not take our shoes off it was so bad. The bathroom floor needed to be cleaned."
},
{
"reviewID": 11606398,
"hotelid": 1115,
"userName": "PrincessCruiser",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 5,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Be prepared to go somewhere cleaner",
"frequencyID": 3,
"title": "Dirtiest Hotel Ever",
"comment": "After our cruise, we stayed one night for our flight out. The exterior of the hotel was shabby, stained, missing logo letters, heavily rusted metal doors and an exterior light hanging by its wires. The room itself was very dirty with heavy dust on the dresser around the TV, lower body hairs were on the tub and bathroom floor, two huge stains in the carpet which was very dirty overall, the fabric pillows were dirty. The internet area in the lobby looks like it had not been vacuumed in weeks and the furniture was too dirty and dusty to sit in. I will not recommend this hotel nor will I stay there again,"
},
{
"reviewID": 11606491,
"hotelid": 92,
"userName": "TStrip",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maryland",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice rooms",
"frequencyID": "",
"title": "Stay at Belvoir",
"comment": "It was a nice Hotel. Staff was friendly, rooms were large and clean. Would return to stay again. Parking garage is very small and the the fee is $16 per night. They never seem to tell you that when you register online. That should be information provided."
},
{
"reviewID": 11606537,
"hotelid": 1556,
"userName": "IIoveSF",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California",
"arrivalMonth": "8/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Book club lounge, beware of parking fee.",
"frequencyID": 2,
"title": "Enjoyed the club lounge",
"comment": "Our check in process was not good. We arrived at 3pm, check in time, but had to wait over an hour until our room was ready. Even then it was not the room they were supposed to put us in but we were headed to a wedding and needed a room to get ready. They did waive the parking fee due to this, which was only fair. They should not be charging a parking fee anyway. We really enjoyed the club lounge for snacks and sodas in the evening and breakfast in the am. The gal who ran it in the am was the best. So helpful and friendly, she really made us feel welcome. Beside the check in process, we enjoyed our stay."
},
{
"reviewID": 11606681,
"hotelid": 111,
"userName": "buzz1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "quiet",
"frequencyID": 2,
"title": "good location",
"comment": "Hotel is convienant to many northside Atlanta areas. I have been staying here for 25 years periodically and always liked the location and rooms. The hotel is looking a little tired, could use new furniture and updated paint/pictures, etc."
},
{
"reviewID": 11606740,
"hotelid": 379,
"userName": "Andrew602",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia Beach",
"arrivalMonth": "9/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "do the classes they are fun and explore as much of the island as you can!",
"frequencyID": 1,
"title": "Tail end of the perfect Honeymoon",
"comment": "We loved this place very friendly staff and the perfect location! We had a seal show up every day that we were there, just hanging out on the beach!"
},
{
"reviewID": 11606745,
"hotelid": 468,
"userName": "deanboca12",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2011",
"datePosted": "10/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Beware of hidden fees not in the rate.",
"frequencyID": 2,
"title": "Hidden charges",
"comment": "$14.00 per day resort fee for internet, 2 bottles of water (not chilled), and fitness center. Since its not an option, it should be in the daily room rate. $15.00 per day self parking is outrageous since no Disney hotel charges for parking. Bought wristbands for Food & Wine Classic. Lines way too long. Not enough food stands."
},
{
"reviewID": 11606945,
"hotelid": 1719,
"userName": "Beth77",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Temecula, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Next to Legoland",
"frequencyID": 1,
"title": "Great hotel, but a little noisy",
"comment": "We only stayed for a night but I think we would stay again if the opportunity presents itself. This time we will ask for a room away from the elevator as that is all we heard all night. It's a bit noisy with kids but its next to Legoland so what else would you expect? Also, would have been nice to not have had to throw away the previously used soap... Tht shoud be the maids job..."
},
{
"reviewID": 11607010,
"hotelid": 102,
"userName": "skis",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "CO",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "HAPPILY SURPRISED",
"comment": "not only was he room great but the food was most reasonable and delicious."
},
{
"reviewID": 11607025,
"hotelid": 3125,
"userName": "Nancy8518",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Colgate, Richfield, WI 53017, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location & great service.",
"frequencyID": 2,
"title": "This hotel has excellent staff",
"comment": "I was traveling with my granddaughter who has food allergies. I needed to have items microwaved. The restaurant manager was most accomodating. We were on the club floor and the hostess, Nancy actually took the food items to the kitchen. In addition she knocked on our door to let us know the fireworks were beginning and in the morning enquired about my granddaughter. Now that is service and personal attention!"
},
{
"reviewID": 11607063,
"hotelid": 430,
"userName": "CRBY",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "What ever you want, the Belvoir will have it.",
"frequencyID": 1,
"title": "A comfortable stay",
"comment": "Our two short visits to the Belvoir were very enjoyable. The rooms were comfortable with all the usual amenities provided, tea/coffee, tv, internet etc."
},
{
"reviewID": 11607253,
"hotelid": 1703,
"userName": "Tes7",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2011",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Excellent Stay",
"comment": "Recommended this hotel to a co-worker and he really enjoyed his stay. He said it was a great location and excellent room!! Also, front desk staff Janet and Lorena were great in assisting with reservations. Thanks !!"
},
{
"reviewID": 11607299,
"hotelid": 353,
"userName": "jclo0983",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Ice Machine",
"comment": "The only real problem that we had with the room is that there was no ice available to us for about 2 days. There was a boil alert that shut down the water for the ice machines and had to go to the CVS a couple blocks down to get ice which was inconvenient. Otherwise, everything else was great."
},
{
"reviewID": 11607367,
"hotelid": 94,
"userName": "joefish",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very Comfortable rooms",
"frequencyID": 1,
"title": "Great stay as usual",
"comment": "I syat here 2 - 3 times a year. As expected it was a great stay"
},
{
"reviewID": 11607613,
"hotelid": 377,
"userName": "Grandma99",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "tons of foreign visitors and pool chairs are lousy.",
"frequencyID": 2,
"title": "hotel stay",
"comment": "Hotel was nice, too crowded."
},
{
"reviewID": 11607637,
"hotelid": 127,
"userName": "CRTBuckeye",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Enjoyed Stay",
"comment": "Hotel ws comfortable and wonderful location/views. Would recommend eating outside hotel. Food was consistently poor."
},
{
"reviewID": 11611598,
"hotelid": 3620,
"userName": "HSBChicago",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pure rooms mean extra air purification system in room.",
"frequencyID": 4,
"title": "Very nice property that tries hard",
"comment": "Quick overnight stay that had lots of little errors...though all were corrected when brought to the management attention. Definetly would stay again as it is a very nice property. Did NOT feel like an airport hotel."
},
{
"reviewID": 11615719,
"hotelid": 171,
"userName": "Lorry1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Green Brook, NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They won't let you down!!",
"frequencyID": 3,
"title": "I couldn't have been happier!!",
"comment": "Clean, comfortable beds, excellent and professional staff. I left behind all my valuable jewelry (gold,diamonds,etc) on the nightstand when I checked out. When I got home 9 hours later, I realized I left it behind. Talk about honesty, the maid returned all my jewelry to the head of housekeeping, who then was able to return it to me. Outstanding service,.....just outstanding!!!!"
},
{
"reviewID": 11617496,
"hotelid": 1546,
"userName": "Carlotta3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff!",
"frequencyID": 4,
"title": "Birthday Celebration",
"comment": "We stayed here because of its location to a nearby restaurant where we were celebrating my fianc駳 birthday. Once guest services knew it was his birthday they brought us fresh cookies and a homemade card. They also stored our bike without a problem. A wonderfully relaxing stay with a celebratory twist."
},
{
"reviewID": 11618023,
"hotelid": 1282,
"userName": "tomkn18",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Joliet, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Mattress",
"comment": "I slept for nine hours straight. I haven't done that in my own bed in a year."
},
{
"reviewID": 11618046,
"hotelid": 379,
"userName": "Dbrown",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kennewick, WA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Beautifiul location,many ammenities",
"comment": "Beatuiful hotel , lots of friendly service, great location."
},
{
"reviewID": 11618056,
"hotelid": 380,
"userName": "Dolly12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ontario, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is excellent, the Hotel itself is very clean and the staff are great.",
"frequencyID": 2,
"title": "Really Great Hotel",
"comment": "We have enjoyed staying at this hotel since 2003 & 2010 and again this year. We will definitely stay again in future trips. The Hotel Staff we very friendly and helpful and could not do enough for us. The Maid Service is outstanding and tried to very hard make our stay enjoyable. We would recommend this hotel to anyone."
},
{
"reviewID": 11618153,
"hotelid": 867,
"userName": "Brekay",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great place to stay",
"comment": "We loved staying here- we were with a large group of people and it was great to all be on the same floor.The only downside was that we were in the last room at the end of the hall.We heard the door slam amd vibrate every time someone went in or out.I would say that the door needs some sort of mechanism that would let it close slowly instead of slammimg shut.It was quite annoying."
},
{
"reviewID": 11618328,
"hotelid": 3616,
"userName": "Grandbournefan1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Stamford, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Multiple meeting room options.",
"frequencyID": 1,
"title": "Great meeting space",
"comment": "I enjoyed my stay at Belvoir Stamford. I stayed at the hotel for business and had meetings in the hotel meeting rooms. The space was functional and met our needs."
},
{
"reviewID": 11618360,
"hotelid": 468,
"userName": "Suzanne1005",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Coweta, OK",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Stay in a room above the lobby floor! Hopefully won't have the drainage or bed issues.",
"frequencyID": 2,
"title": "This visit to the Dolphin was way below previous experience!",
"comment": "The room didn't have a fridge, but was immediately provided one. However, the fridge did not work well at all. The beds were not the heavenly bed we had on our last visit. Very uncomfortable beds. The drainage of the sink and tub were horrible. Don't stay on the lobby floor. The view out our window was awesome for the lobby floor. Cleaning of the room was not the greatest. It appeared someone had gone through some of our things while we were out. Our 1st visit a few years back was extraordinary, but this visit with the hotel left a lot to be desired for the price we paid!!"
},
{
"reviewID": 11629589,
"hotelid": 377,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brisbane QLD, Australia",
"arrivalMonth": "9/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 3,
"title": "What's with the towels??",
"comment": "a great location. my wife and 2 kids enjoyed the 3 nights prior to our cruise and the 4 nights when we returned after, however there are a couple of points i feel i need to mention in the interest of providing service feedback. on 2 occasions we needed to call housekeeping to get an additional towel brought the the room even though there were 4 guests - only 3 towels were left. we also returned to our pool lounges one day to find that our pool towels had been removed from on top of our backpaks and we had to return to our rooms dripping wet through the hotel. pool staff told us it was time to 'clean up'.? when checking in for our 1st stay we were offerred a bigger room however when we checked in for our second stay we also requested a similar room and told that we had been given 'a bigger one' however when arriving at our room it was clearly much smaller than the room we had been promised and we felt like we were told it was a bigger room just to get us away from reception. our room was not ready by the promised 3pm check in time as well. finally, as an BPG member i have received my September statement and the stay is not showing although i gave my BPG member number when checking in. not all bad, the view from the 30th watching the sunset was amazing and one of the best locations in Waikiki."
},
{
"reviewID": 11629626,
"hotelid": 1469,
"userName": "Reen12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Australia",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very comfortable",
"frequencyID": 3,
"title": "Excellent choice in Kona",
"comment": "We stayed in 2 hotels in Kona and this was by far the best one. Lovely facilities, grounds and rooms. Seeing the Manta Rays from the viewing area was a highlight"
},
{
"reviewID": 11629643,
"hotelid": 1135,
"userName": "sha21",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Santa Monica, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Unfortunate Stay",
"comment": "My husband and I decided to book a last minute stay, being a long time BPG member I used cash and points. Booking was easy, as it usually is."
},
{
"reviewID": 11629645,
"hotelid": 1291,
"userName": "Nana64",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "San Antonio, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "History",
"frequencyID": 3,
"title": "Staff was OUTSTANDING",
"comment": "Love the hotel and the location."
},
{
"reviewID": 11629896,
"hotelid": 468,
"userName": "cmitch22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "dont valet park",
"frequencyID": 4,
"title": "Excellent hotel and restaurants",
"comment": "Restaurant was oustanding"
},
{
"reviewID": 11629920,
"hotelid": 954,
"userName": "SAK63",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Israel",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Stay somewhere else",
"frequencyID": 4,
"title": "Poor HOtel - Needs Improvement",
"comment": "Had to wait 55 minutes for the airport shuttle and needed to call 4 times before they got there. restaurant was next to ballroom in which there was a large party going on and very noisy. Got to be so bad I decided to take my food to my room. By the time I got it (took almost 40 minutes) and got it upstairs it was ice cold. Just very poor all around!"
},
{
"reviewID": 11630077,
"hotelid": 127,
"userName": "hmkaing",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You will definitely know your near the airport with all the plane noises",
"frequencyID": 3,
"title": "Solid hotel for a good price",
"comment": "The hotel is fairly nice for the price your paying. The rooms were fairly clean and the parking is nice and accessible. My only issue is that we booked a room with Bay view and they said there were no more available, which I don't understand how we were able to book a room with Bay view to begin with. They didn't try to make it right, all that was said was \"sorry, you booked a Bay View bit we only have a handicap accessible room\"."
},
{
"reviewID": 11630088,
"hotelid": 1266,
"userName": "robertly1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Annapolis, MD, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent customer service.",
"frequencyID": 3,
"title": "Great Getaway Stay",
"comment": "We wanted to get away for the weekend. This was our first time at this Belvoir. From the very beginning we knew we had picked the right hotel. The desk person let us know that we could access the club lounge. This was very nice and having 24 hr access was great. The breakfast there was convenient as well since it was on our same floor. We also made use of the free shuttle to and from the city part of Annapolis. We also were alerted to the free trolley that toured the city. Our hotel shuttle driver told us about this service. Everyone we came in contact with at the hotel was pleasant and polite."
},
{
"reviewID": 11630121,
"hotelid": 1556,
"userName": "DonPhotographer",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Redondo Beach, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Really great service, much better than you'd expect from an area chalk-full of tourists. Very convenient location, usual Belvoir first-rate accommodations at a very reasonable price.",
"frequencyID": 2,
"title": "Nice convenient way to see a show at the Old Globe Theatre",
"comment": "This hotel was very convenient for a San diego weekend that consisted of the Miramar Air Show during the day and seeing Allegiance at the Old Globe Theatre that same evening. The 10 minute drive to the theatre was a discriminator along with the usual Belvoir amenities. We had enough time after the air show to check-in, shower-up, relax and enjoy a quickie dinner in the hotel restaurant before heading to the theatre. The restaurant food was good, not great, but was served very quickly and with great service which is what we needed before heading to the Old Globe. After arriving back at the hotel post-show we enjoyed a nice glass of wine which was served by the same server we'd had earlier for dinner. The overall summary for our 1 day stay:"
},
{
"reviewID": 11630135,
"hotelid": 421,
"userName": "sophieg",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "just for sleeping.",
"frequencyID": "",
"title": "just for sleeping",
"comment": "very good beds and excellent location."
},
{
"reviewID": 11631724,
"hotelid": 855,
"userName": "NRod",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to I495 and business park.",
"frequencyID": 4,
"title": "Not good air conditioning but nice hotel",
"comment": "The staff greeted me as a Preferred Guest, and were pleasant. The room was a reward stay, so I didn't mind that the window was not a full length one, with a view of pipes and air ducts. I did mind putting the air conditioning on the lowest temperature to cool the room, but it stayed warm. When I complained to the front desk they told me to shut it off, as it was colder outside and it would cool the room. That did not work. I was only there for the one, warm, night."
},
{
"reviewID": 11632647,
"hotelid": 989,
"userName": "Family2012",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff!!",
"frequencyID": 2,
"title": "Exceptional Staff !!",
"comment": "The staff was exceptional !! They work like such a great TEAM! Everyone was on the page of putting the guest first with a smile and a warm greeting. The room needed to be updated; very old TV, dresser, and bathroom."
},
{
"reviewID": 11632652,
"hotelid": 421,
"userName": "TKby3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pennsylvania, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location!!!!",
"frequencyID": 2,
"title": "Working stay",
"comment": "Working stay and when I needed rest the room was perfect."
},
{
"reviewID": 11632702,
"hotelid": 90,
"userName": "Fafalv",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Stay",
"comment": "Second visit as my son relocated to the area. Plan to stay again!"
},
{
"reviewID": 11632728,
"hotelid": 756,
"userName": "Cuddles",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CT",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Comfortable & Clean",
"comment": "Stay in the Hotel approx. 10 times per year."
},
{
"reviewID": 11632986,
"hotelid": 1776,
"userName": "MindyC",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Philadelphia",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor Service and food preparation.",
"frequencyID": "",
"title": "Belvoir needs help!",
"comment": "I recently stayed overnight at the Belvoir and attended a family wedding there. I was disappointed in the restaurant food and service while having lunch at the main bar area off the lobby.The food was unappetizing and we had to wait an hour to receive any food. At the wedding the bartenders did not have the martini glasses and they ran out of cranberry juice in during the meal. When you are hosting a wedding for 200 people your staff should be equipped with the proper proportions of glasses and juice."
},
{
"reviewID": 11633050,
"hotelid": 3616,
"userName": "keyman",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "rochester ny",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Check room amenities",
"frequencyID": 1,
"title": "where are amenities",
"comment": "Nice hotel but the rooms my family stayed in did not have microwaves and no refrigerators. Which made it no so enjoyable when you go out to eat and you can't bring back leftovers to enjoy in your room later. Also very difficult to access lobby wi-fi to connect with laptops or tablets."
},
{
"reviewID": 11633115,
"hotelid": 883,
"userName": "Beerman",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Mo",
"arrivalMonth": "10/2013",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "A bit run down",
"comment": "The bathroom toilet was cracked, shower tiles broken and the desk chair had a whole in the seat."
},
{
"reviewID": 11633119,
"hotelid": 662,
"userName": "babe60",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff was great",
"frequencyID": 4,
"title": "the hotel staff",
"comment": "staff was very helpful and accomedations were great"
},
{
"reviewID": 11633139,
"hotelid": 3576,
"userName": "hatuey",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice...pretty.... well located....No selfparking available",
"frequencyID": 3,
"title": "amaizing place.... great hoel",
"comment": "Got my expectation....I enjoyed my stay... pretty... confortable..... nice staff..... BPG member has some privilege"
},
{
"reviewID": 11633148,
"hotelid": 813,
"userName": "RoadWanderer",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location if you are going to Syracuse University or any of the hospitals.",
"frequencyID": 4,
"title": "Wonderful Staff",
"comment": "I stay at Belvoir's because you know you will have good facilities. This one has all that and a wonderful staff to boot. Everyone, from the Front Desk folks, to the Rachel's restaurant staff, to the housekeeping staff, are friendly, and go out of their way to make you feel at home."
},
{
"reviewID": 11633189,
"hotelid": 951,
"userName": "mp12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Eatontown, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Wedding Stay Overnight",
"comment": "We stayed overnight after attending a wedding reception,which we had booked in advance and everything was great.The food was great the staff was very helpful and our room was very comfortable and clean.We would definitely stay here again."
},
{
"reviewID": 11633190,
"hotelid": 868,
"userName": "BusinessTraverler",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Detroit, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect location when visiting the IBM Sterling Forest site.",
"frequencyID": 2,
"title": "4-Night Business Trip",
"comment": "No major issues. Enjoyed the stay, room, food and service. Room was very clean and the bed very comfortable. The hotel was hosting two weddings and a reunion. There were no noise issues."
},
{
"reviewID": 11633392,
"hotelid": 92,
"userName": "ed32257",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Jacksonville, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great friendly staff",
"frequencyID": 2,
"title": "great staff and friendly",
"comment": "Had a great experience at the Belvoir this week. Staff went out of their way to ensure my complete satisfaction. Everyone from front desk, room service, bartender, housekeeping was top notch. Definitely say here again when in the area."
},
{
"reviewID": 11633424,
"hotelid": 468,
"userName": "CEO17",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and the Food and Wine Classic is a great event.",
"frequencyID": 1,
"title": "Great location and Event",
"comment": "We stayed at the resort for the 3rd Annual Food and Wine Classic. The event was excellent and very well organized. Rather than go to the parks we enjoyed the resort pool, fitness center and surrounding area. It was a fun and relaxing weekend. Only negative would be all the fees that are tacked on at checkout. A bit excessive."
},
{
"reviewID": 11633524,
"hotelid": 1552,
"userName": "sjturners59",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Marginal shuttle service to Disneyland",
"frequencyID": 2,
"title": "Clean hotel marginal shuttle service",
"comment": "This Belvoir is clean and comfortable. The pool, spa and fitness facilities are in great shape. If considering this hotel for your stay while visiting Disneyland, be aware that the shuttle service is marginal. The shuttle service serves two hotels (and sometimes 3) and we experienced times when the shuttle would show up with a near full bus and couldn't take us all to the park. They were not prepared to quickly order a back-up bus."
},
{
"reviewID": 11633583,
"hotelid": 3207,
"userName": "Rick1961",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Disappointed in service",
"comment": "Our stay was not what we had expected. There was no valet parking. We could not drop off our the other passengers and our bags until we had driven across the street parked our car and checked into the hotel. When we got to our room there was one towel for two guests. We called for more and none arrived the first night. Second night we had two because I caught the cleanning lady outside my door and ask her to leave two towels. There were people screaming and yelling all night outside our room, and then you could here them throwing up all morining. The cross walk to the garage was closed. So the only access you had to your car was out the front entrance of the hotel and across the street. I could go on and on but have said enough."
},
{
"reviewID": 11633664,
"hotelid": 1130,
"userName": "Binged",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's in a very convenient area with good restaurants and shopping within walking distance.",
"frequencyID": 2,
"title": "Odd room",
"comment": "We had a room which was bigger than the standard room but had only two tiny drawers. We would have liked to unpack our bag a bit but were unable to. We would also would have liked a safe in the room to avoid the inconvenience of using the front desk's security facilities."
},
{
"reviewID": 11633711,
"hotelid": 1233,
"userName": "nancy57",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadephia, PA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "friendly and helpful staff",
"frequencyID": 2,
"title": "great place to stay",
"comment": "nice location, friendly staff, clean and convenient"
},
{
"reviewID": 11633821,
"hotelid": 3676,
"userName": "Allsmiles1012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Newark, DE, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best hotel in Delaware",
"frequencyID": 2,
"title": "Exceptional Place",
"comment": "The Sherton South Hotel is and excellent choice for your lodging needs if you are visiting the first state on business, pleasure our just time to revive. There is nothing the staff will not do to accommodate you and maker your time worth each moment you have and more. The food is awesome and always very fulfilling. Whenever I stay here I am always sadi that I never have the time to extend...but I will be back!"
},
{
"reviewID": 11633849,
"hotelid": 1719,
"userName": "Donna81",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bakersfield, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Extremely close to Legoland.",
"frequencyID": 3,
"title": "Starbucks!",
"comment": "Unbelieable stay at the Belvoir! Our room was extremely clean and the bed was so comfortable! Only 1 complaint; our room had 2 decaf packets of coffee and only 1 regular blend and the maid left only 1 packet of condiments which had been previously opened and used and half empty. Very disappointed since we love our coffee in the morning and there was only enough regular blend for 1 of us to have a cup. Decaf is a no-no in the morning! We know there was a Starbucks's near the lobby but that defeated the point of wanting to savor a good cup of coffee before you get dressed."
},
{
"reviewID": 11634244,
"hotelid": 196,
"userName": "Rayter",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Conference Location",
"frequencyID": 1,
"title": "Belvoir Tower Chicago",
"comment": "large and well managed, large volume of conference attendees and everything was smooth and the attendees were were well cared for. Bathrooms were clean and well maintained. Great Conference destination. Easy to walk to area locations of interest for shopping, and transportation easy to navigate."
},
{
"reviewID": 11634263,
"hotelid": 127,
"userName": "TJaye",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Michigan, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "You need a car!",
"frequencyID": 2,
"title": "You need a car!",
"comment": "The hotel is lovely with wonderful views of the water from the rooms. However. it is not within walking distance of anything! Cab fares are outrageous in San Diego ($50 to zoo and back). No restaurants within walking distance (except those in the hotel). Paying $22 a day to park a car seems excessive to me. Food in the hotel is expensive and just okay. No vending machines (just ice) on our floor and gift shop has limited hours. Free shuttle to/from the airport was very nice and appreciated. Next trip to San Diego, we will stay downtown where we don't need a car but can walk to restaurants, shopping. etc."
},
{
"reviewID": 11634321,
"hotelid": 1236,
"userName": "mrosko24",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Homer City, PA 15748, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location, parking is expensive",
"frequencyID": 3,
"title": "Good location, but some issues",
"comment": "We were in town for the Steeler game and then for a Pampered Chef weekend trip. We got in around 2:00 and our room wasn't ready, which was expected because check-in time isn't until 3:00. We left our phone number and walked downtown to see the sights. We returned to the hotel around 3:15 and our room was still not ready. After sitting in the lobby until 4:30, we finally checked at the desk only to be told our room was ready at 3:19 and we were never called. Not a very good start. We got a free breakfast out of it, but the late check-in basically ruined our evening dinner plans before the game."
},
{
"reviewID": 11634343,
"hotelid": 196,
"userName": "SweetAnnie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Wish I could have stayed longer",
"comment": "Right from the start, the hotel staff were helpful and friendly, the amenities were more than I anticipated, the room was lovely and comfortable, and the location was perfect. The catered food was excellent. The cafe and other 2nd floor restaturant were excellent. My only disappointment was in the Java bar. The bartender was talking with the table waitress, saw me and didn't mention that I was there, waiting. I had to ask \"is there table service\" for her to tell the waitress I was there. I ordered the shrimp, and got 5 skinny shrimp for $14. Way overpriced."
},
{
"reviewID": 11634470,
"hotelid": 430,
"userName": "mrslj",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "oklahoma",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location, location, location",
"frequencyID": 4,
"title": "this hotel is perfect",
"comment": "this was just perfect - everything from the room with a river view to the side bar dining, to the lobby - just perfect"
},
{
"reviewID": 11634646,
"hotelid": 802,
"userName": "Docpeter",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "I enjoyed my stay",
"comment": "The rooms are comfortable. The restaurant is good and the creek and falls view were beautiful"
},
{
"reviewID": 11634835,
"hotelid": 3207,
"userName": "DDD3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and Friendly staff",
"frequencyID": 3,
"title": "DOC D",
"comment": "it was great, room was very nice and clean."
},
{
"reviewID": 11634923,
"hotelid": 713,
"userName": "Theory",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fargo, ND, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Made us feel at home.",
"frequencyID": 2,
"title": "Most comfortable beds!",
"comment": "My wife and I both thought that the Belvoir was one of the most comfortable hotels we've stayed in. The staff was accommodating and the extras like cookies upon return from the Fiesta made the stay much more memorable."
},
{
"reviewID": 11635702,
"hotelid": 1282,
"userName": "LadyDi73",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Illinois, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "We have also stayed at different times such as September, February, August, etc. We always stay on the 2nd floor by the pool because of the table and chairs and the patio that overlooks below.",
"frequencyID": 3,
"title": "Location to college.",
"comment": "This was about our 10th stay at your hotel in Iowa City due to grandchildren attending University of Iowa. We have never had a bad experience only great ones. We would definitely recommend your hotel."
},
{
"reviewID": 11636436,
"hotelid": 421,
"userName": "Gaut",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "The location is excellent",
"comment": "Great hotel right in the heart of the city. Close to just about everything and my office."
},
{
"reviewID": 11639114,
"hotelid": 33,
"userName": "Lpalm44",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It has a good location",
"frequencyID": 1,
"title": "Service & Cleanliness",
"comment": "Brian front desk supervisor did an excellant job. Resturant was poorly staffed and slow needs a good manager. Room was very clean except for carpeting. Bar area fountain was discusting but service there was excellent. All and all a good experience that could be made better by management."
},
{
"reviewID": 11641469,
"hotelid": 1798,
"userName": "kelhalmom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Daphne, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Stay!",
"frequencyID": 2,
"title": "Wonderful stay",
"comment": "We booked the park and cruise package so we could leave our car here while we were on a 7 day cruise. It was WELL worth the money. We had a club level room and enjoyed the free drinks and snacks. The room was very nice and the staff were friendly. The only negative that I can say is we asked the night before we left about a shuttle and the girl at the front desk called for us. She then called me and told me for my family of 4 it would be $40 each way. I told her to cancel and I would get a taxi. They were $35 each way. The next morning the taxi AND the shuttle was there. She had not called to cancel, and worse... it was $40 round trip. My return taxi was $30 so this could have saved me money. That was frustrating but we still enjoyed our stay and would not hesitate to stay again."
},
{
"reviewID": 11641492,
"hotelid": 13,
"userName": "Barbee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "International mason",
"comment": "Every thing was very good."
},
{
"reviewID": 11641582,
"hotelid": 2017,
"userName": "su50",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Suffolk, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean, polite employees.",
"frequencyID": 2,
"title": "Room conditions",
"comment": "We stayed at the hotel from Fri. 10/12/12 to Sun. 10/14/12. The bath drain was slow our first night and I notified the desk the next day. No one responded, and bythe time we left on Sun.the water was left standing in the tub."
},
{
"reviewID": 11641698,
"hotelid": 468,
"userName": "MYD73",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Double check your bill before checking out.",
"frequencyID": 4,
"title": "No AAA discount",
"comment": "I booked a AAA discounted rate which included breakfast and later was told that they didn't offer that special there. The reservation rep i spoke to told me they did but they never agreed on it and I was stuck paying for the 45. dollar breakfast bill."
},
{
"reviewID": 11641772,
"hotelid": 814,
"userName": "Stephanie39",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "North Carolina, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They are pet friendly and upscale. It's not a dump that allow you to bring your pet and then charge a fee. I think signing a waiver is sufficient. I'm sure bad experiences caused other hotels to charge a fee. But, you do have pet owners that are clean, and clean up after their pet.",
"frequencyID": 4,
"title": "Love the fact that its pet friendly",
"comment": "Our stay was fantastic! I never seen so many pets in a hotel. The hotel was very clean, and upscale. The customer service was outstanding. Plus they didn't charge an extra fee for your family (pet). I can't wait to go back."
},
{
"reviewID": 11641814,
"hotelid": 992,
"userName": "Spencer23",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Central, New Jersey",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel great locatation",
"comment": "Hotel is a great location for visiting Penn and Drexel."
},
{
"reviewID": 11641826,
"hotelid": 196,
"userName": "an76",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "Conference Center",
"comment": "Came here for a conference. Great location. Close to all the restaurants, navy pier, in Downtown. Courteous staff."
},
{
"reviewID": 11642013,
"hotelid": 1774,
"userName": "rwaynew",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minneapolis, MN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great retro/modern bathroom",
"frequencyID": 4,
"title": "Best in town",
"comment": "My third stay here... terrific tiled retro-modern bath and comfiest bed. Very consistent service. Great location close to things, and away from the riff-raff. Veiws of the harbor and a short walk to Canal Park. Nicely-equipped Club lounge."
},
{
"reviewID": 11642075,
"hotelid": 196,
"userName": "Safi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Sylvania, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, excellent services and courteous staff",
"frequencyID": 4,
"title": "Excellent hotel",
"comment": "The front desk staff are prompt, courteous and helpful. They offered me options of upgrades, and anytime I have a request they accomplished it in a timely manner. This is my 2nd stay in that hotel within a 40 days period, and I am going back"
},
{
"reviewID": 11642085,
"hotelid": 196,
"userName": "MNcentral",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Minnesota, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location, clean and comfortable rooms, quality service",
"frequencyID": 1,
"title": "Fitness Center limitations",
"comment": "The Fitness Center is great and popular for vigorous physical exercise, but is a single room and very noisy. I was not aware of any accommodation or optimal location for yoga or meditative, relaxing exercise."
},
{
"reviewID": 11642452,
"hotelid": 460,
"userName": "DrMags",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Unaccommodating with reasonable requests",
"frequencyID": 4,
"title": "Unaccomodating",
"comment": "I went for a conference as a funded guest. I had a video chat meeting requirement for one hour in the morning (9-10) and I couldn't be in the lobby of the hotel, and the rest of the entire day (until midnight that night) I would be at the convention center. I have over 27,000 BPG points and am 10 stays away from gold membership (of 25). I feel like an hour of complementary internet is not a huge request. However, that is not what I am venting about, it was that the manager said it was not possible to apply complementary service in the room. As a computer scientist, as a guest in other Belvoirs, I know that it IS possible. The inaccurate information given by the manager was frustrating. I did change hotel rooms the next day. And I would advise you to look around just a little bit more to find a more suitable hotel."
},
{
"reviewID": 11642548,
"hotelid": 379,
"userName": "Princessgrace",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't stay in the back side of this hotel!",
"frequencyID": 3,
"title": "Disappointed",
"comment": "First time in Kauai. Stayed at the Belvoir for the first time. The front part of the hotel is nice and remodeled but....the back part of the hotel was a different story!"
},
{
"reviewID": 11642637,
"hotelid": 760,
"userName": "Joeker4",
"overall": 4,
"roomComfort": 1,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Bay Area, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Furniture",
"comment": "The hotel grounds were nice. Staff very friendly. The furniture in the room was uncomfortable. The cushions on the sofa were ripped and zippers were broken"
},
{
"reviewID": 11642638,
"hotelid": 139,
"userName": "Gravedigger",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Billings, Mt, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its comfortable!",
"frequencyID": 3,
"title": "Great Stay!",
"comment": "We had a great stay at the Tech Center Belvoir! They have a brand new Starbucks! Easy access to Tran Tech Center."
},
{
"reviewID": 11642673,
"hotelid": 3079,
"userName": "Austonian",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "1/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Good Value in Downtown Austin",
"comment": "This is a great hotel located right in the middle of all the action in downtown Austin. The property is updated and has a great lobby with a cool, popular bar that gives a good vibe to this hotel right when you walk through the front doors. Youre within walking distance to nightlife (6th Street is about 5 blocks away), and youre also close enough to walk to the University if youre in town for a game or to visit friends and family that are going to UT."
},
{
"reviewID": 11642693,
"hotelid": 430,
"userName": "Eileen44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff",
"frequencyID": 1,
"title": "So Friendly",
"comment": "What a great Hotel. The staff was the best I've seen right from the beginning. From the valet to the front desk to the service man who came to fix my TV. This was my first time visiting Boston and won't stay anyplace else when visiting again."
},
{
"reviewID": 11642694,
"hotelid": 111,
"userName": "vrj7",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "ga",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great pool",
"frequencyID": "",
"title": "great pool",
"comment": "the pool temperature was perfect, each morning at pool we were greeted by a nice gentleman from enginneering in charge of pool. always made it perfect for us."
},
{
"reviewID": 11642724,
"hotelid": 760,
"userName": "NeverDissatisfiedBefore",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The staff, from top to bottom, not seeming to care or take pride in property and guests.",
"frequencyID": 4,
"title": "Needs Good Leadership",
"comment": "There seems to be an systemic issue starting at the top in this location. The attitiude, attentiveness, and overall pride is lacking."
},
{
"reviewID": 11642778,
"hotelid": 3205,
"userName": "cori",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location!",
"frequencyID": 2,
"title": "Fun in Denver",
"comment": "Whether sunny summer or frigid winter, the staff at the Belvoir denver downtown will warm your heart with excellent service and a great drink in Mix by Kim. My first gustroom had a broken heater, so I was promptly moved to another room, which was wonderful! The staff was very helpful and the hotel is in a great location for the 16th street mall and green space."
},
{
"reviewID": 11642789,
"hotelid": 1552,
"userName": "RHON58",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "DON'T EXPECT SATISFACTION IF YOU HAVE A PROBLEM",
"frequencyID": 2,
"title": "IT WAS BAD ALL AROUND",
"comment": "ROOMS GIVEN AWAY EVEN AFTER CREDIT CARD GIVEN AND CHECKED IN BY LOUIS. MOVED TO NEW ROOM 12:30 AT NIGHT. BREAKFAST OFFERED BUT NOT ENOUGH FOR EVERYONE. SHOWER DRAIN DID NOT WORK SHOWERED IN WATER TO ANKLES. GIVEN 3000 POINTS TO MAKE UP FOR ALL PROBLEMS WHEN A FREE ROOM IS 7000 POINTS"
},
{
"reviewID": 11642898,
"hotelid": 1137,
"userName": "Rubinkv",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Edison, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "the little things",
"comment": "We loved how the room provided complimentary bottles of water."
},
{
"reviewID": 11642999,
"hotelid": 606,
"userName": "KathyM",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Huge but very comfortable - like being outside but you are indoors!",
"frequencyID": 2,
"title": "Fantastic Stay!",
"comment": "I reserved 2 rooms on the Club Level, we were celebrating my 40th high school reunion, my daughter's 32nd birthday and my 2 grandaughters 1st trip to Vermont. The rooms were outstanding - connecting rooms (king bed for me, 2 double beds for the girls). Most comfortable beds and bedding. The maids kept us supplied with towels galore!"
},
{
"reviewID": 11643255,
"hotelid": 468,
"userName": "Tricia71",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Melbourne, FL",
"arrivalMonth": "10/2013",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Rooms need an update.",
"frequencyID": 2,
"title": "Mixed review",
"comment": "My husband and I stayed at the hotel so we would not have to drive home after the food and wine festival. The hotel had a very nice pool area and lobby. I thought the rooms were a little dirty and very outdated. The staff was very nice and helpful. I would only stay here again if they renovated the rooms and improved on house keeping."
},
{
"reviewID": 11643287,
"hotelid": 196,
"userName": "Deide30",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Accommodated well, but no follow thru with security",
"comment": "Our stay for my stepson's wedding was quite an experience. The hotel was beautiful and the accommodations were finally met after sometime for waiting for a room after requesting early check-in. I wouldn't have cared so much about this if we didn't have the wedding to worry about. Not having a room until after 2:00 with the wedding at 4:30 was a huge issue for my husband and my family. But our stay ended up being very comfortable and wonderful in the end... until I called security the next day to ask about my 12 yr. old's missing ring that was acidentally left in the room, and they were very nice about it and said they would look into it immediately...never heard back from them!!! That part makes me mad. I was hoping for someone to follow through with that and I received no call back even."
},
{
"reviewID": 11643299,
"hotelid": 468,
"userName": "LearningFun",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Nice stay",
"comment": "This hotel was nice, met my needs and was clean."
},
{
"reviewID": 11643371,
"hotelid": 713,
"userName": "Janice88",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Virginia",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Rooms were spacious, clean and modern. Staff was wonderful",
"frequencyID": "",
"title": "Wonderful hotel!",
"comment": "We had to make last minute reservations as this hotel due to a family illness and the rooms and the hotel was surprisingly warm and welcome despite a hot air ballon fiesta and the hotel seemed full. Will definitely stay at this hotel again--all areas were flawless in their service!"
},
{
"reviewID": 11643438,
"hotelid": 380,
"userName": "Melissa622",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "St. Louis, MO",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convenient to beach and shopping.",
"frequencyID": 3,
"title": "Hawaii trip",
"comment": "The air conditioning in the room needs major improvement. Low setting hardly works; and high setting is more like low. Bathroom fixtures could use some updating. All in all, it wad adequate as all we really needed to do was sleep & shower. The property in general, could use some updating. James in Security was a huge help to me when I had my ID and debit card stolen from the beach. He was great to work with and you should be proud to have someone on staff who genuinely cares unlike the police department. I only ate one meal at the hotel - continental breakfast and it was ok. My biggest complaint with that experience was the language barrier with the waitress. English needs to improve drastically."
},
{
"reviewID": 11643488,
"hotelid": 468,
"userName": "kabc143",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Food and beverage is superior",
"frequencyID": 3,
"title": "Hotel has great location and amenities",
"comment": "Superior food and beverage product"
},
{
"reviewID": 11643881,
"hotelid": 1506,
"userName": "Amity",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Whidbey Island, WA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding staff and friendly service",
"frequencyID": 3,
"title": "Repeat visitor",
"comment": "Several times a year I find it necessary to spend a night or more, often with family, when visiting from my Whidbey Island home. Staff is always friendly and professional and I feel like an honored guest. Parking, restaurat, and a shuttle to nearby shopping are all just outside the door!"
},
{
"reviewID": 11643923,
"hotelid": 942,
"userName": "RRDH",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Elon, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Beautiful Lobby",
"comment": "We traveled during a big race weekend to Charlotte. We always have trouble finding decent rooms with low rates, but were pleasantly surprised with this hotel. Will definitely use again."
},
{
"reviewID": 11643944,
"hotelid": 1162,
"userName": "KE45",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Warner Robins, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very comfortable hotel, but inconvenient shuttle service to parks",
"frequencyID": 4,
"title": "Wonderful room, unsatisfactory Disney shuttle",
"comment": "Everything about this hotel was wonderful except for the shuttle service to the Disney parks. The shuttle had inconvenient, erratic pick-up and drop-off times and sometimes the last pick-up at the parks was well before they even closed. The buses were dirty and extremely overcrowded (many times there was standing room only). If Belvoir could get the official Disney shuttle service or another service that is more frequent and better quality, I would have no reservations recommending this hotel."
},
{
"reviewID": 11643991,
"hotelid": 3125,
"userName": "Just5Boys",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service!",
"frequencyID": "",
"title": "Great Customer Service!",
"comment": "We love staying at the Belvoir Albuquerque Airport Hotel! During this stay, we were upgraded to receive access to the club floor even though there were no more rooms available on that floor. This means we were able to enjoy the evening tapas as well as the hot specialty breakfast. We are always taken care of by Nancy in the club floor lounge. She does a super job keeping the food well stocked and everything looking clean and tidy! Thanks John L. for the upgrade!"
},
{
"reviewID": 11644522,
"hotelid": 3068,
"userName": "Hokiehal",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Richmond, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Awesome location!",
"frequencyID": 2,
"title": "The \"Other\" Star in the Roanoke Valley!",
"comment": "My wife and I have stayed at the Belvoir Roanoke several times now, and each time we were delighted with the accommodations, the service and the beauty of the hotel's surrounding campus. As BPG members, we always look forward to coming back to spend a special night in Roanoke's \"other\" Star!"
},
{
"reviewID": 11644549,
"hotelid": 196,
"userName": "DennisJ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Iowa, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service is fantastic.",
"frequencyID": 3,
"title": "Great weekend",
"comment": "My wife and I stayed for the weekend. The room was excellent and had a great view of the river and lake. The staff and general manager gave us great service and made us feel very welcome. I will stay here again because of the fantastic service."
},
{
"reviewID": 11644722,
"hotelid": 1291,
"userName": "Austonian",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Outstanding Historic Hotel Near Alamo",
"comment": "This is currently my favorite hotel in Texas for a number of reasonsbut primarily because of the superb job the Belvoir has done in honoring the history of this century-old building and retaining the old world charm. I was upgraded to the Governors Suite, which Ill admit was very kind of the hotel, but the other rooms are equally as nice. The Governors Suite was large and spacious. I especially liked the heavy wooden shutters that you could open in the mornings and close in the evenings. While sitting in the lobby, it felt like you were in the early 1900swith all the hard wood, marble floors and antique chandeliers. The Alamo is only about a 5 minute walk from the hotel, and the River Walk is equally as close."
},
{
"reviewID": 11644851,
"hotelid": 1784,
"userName": "DCL123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Helpful staff",
"frequencyID": 3,
"title": "Great hotel! Helpful staff.",
"comment": "Staff was helpful and friendly. Rooms were spacious and clean."
},
{
"reviewID": 11644863,
"hotelid": 421,
"userName": "sea2012",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Arlington, VA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "am i the only one",
"comment": "I must be the only person that would never stay here again if I could help it. If it weren't for the mandatory stay at the property because of business, I would not have come back after the last stay in 2009. I don't think the food is good, you can hear every sound through the walls and windows, the staff aren't particularly friendly. When I tried to check in hours after the posted check-in time and no room was ready, the response was lackluster. But at 11:20am on check-out day, I'm darn near being escorted out of my room. I hope that means someone was able to check-in to the room I was staying in on time."
},
{
"reviewID": 11644936,
"hotelid": 1725,
"userName": "Lamar",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very, very professional staff.",
"frequencyID": 3,
"title": "Perfect Place To Stay",
"comment": "This hotel is the perfect place to stay. Convenient location and very professional staff. You won't go wrong staying at this hotel."
},
{
"reviewID": 11644970,
"hotelid": 421,
"userName": "Bobby7",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NY",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 2,
"title": "Nice weekend",
"comment": "Great location for shows and restaurants"
},
{
"reviewID": 11645035,
"hotelid": 127,
"userName": "TiaTravels",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is truly right at the marina!",
"frequencyID": 4,
"title": "Great Views",
"comment": "I love, love, love this hotel. I was a bit anxious before arriving as I had read a couple of reviews that were not very nice. I did take on person's advice and book a room in the marina tower. From the parking lot to lobby to the lounge to the views when exiting the elevator--BEAUTIFUL!!!! I was inspired!"
},
{
"reviewID": 11645339,
"hotelid": 1506,
"userName": "kaquino",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Ocean Shores, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The beds are comfy and if you have any issues, contact Ginger at the front desk.",
"frequencyID": 3,
"title": "Cozy room and the bed was comfy..",
"comment": "I would first like to say that the Ginger at the front desk was awesome! I had to call several times before I got to town and Ginger accommodated all our needs and was extra helpful and courteous. She went above and beyond to assist us with our needs. However, the morning of our check-out, housekeeping came knocking at our door at 9:45am, before we could answer the door, the male housekeeper had the door open and was standing there looking at us. Just out of the shower and not fully dressed. Check out time is at 12:00 noon and I dont think housekeeping should be knocking on doors and intruding on guests before then. Prior to this we could hear them knocking on other guests doors and talking loudly in the hall, as we were trying to sleep. We finally decided that sleeping in was not an option. We were on the 6th floor, club level and you think they would have been more courteous. We felt like the whole floor was being kicked out as they were knocking on all the doors and opening them, hours before check out. Other than that, our stay was great and the room was very cozy. The front desk staff was great!"
},
{
"reviewID": 11645404,
"hotelid": 3205,
"userName": "steveryan1000",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location Location Location",
"frequencyID": 3,
"title": "Weekend in downtown Denver",
"comment": "Could not be a more perfect location for a visit to downtown Denver. Hotel rooms are extremely clean and comfortable for such a massive hotel. Staff are pleasant, and the facilities are very good. Minor disappointment was the broken tv in my room and the failure to deliver on bonus Grandbourne points. Overall excellent choice if you are visiting Denver."
},
{
"reviewID": 11645450,
"hotelid": 115,
"userName": "NewBPGmemberdisappointed",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "SC",
"arrivalMonth": "10/212",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Very disappointed",
"comment": "I have to say I was disappointed at my first stay with one of the BPG properties, Belvoir Birmingham AL (10/15)."
},
{
"reviewID": 11645464,
"hotelid": 914,
"userName": "hsirt",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "expensive but resort style, clean and very accommodating staff",
"frequencyID": 2,
"title": "Friendly Staff",
"comment": "I found the staff very friendly and the accommodations very clean, neat nice and well appointed. If anything was not perfect I would have to say the value of the food /price. I had a grouper sandwich that I did not enjoy at all and it was $17."
},
{
"reviewID": 11645711,
"hotelid": 1236,
"userName": "Satisfied01",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Excellent check-in hospitality",
"comment": "Was approached while waiting for check-in and provided information as to dinner establishments, direction to the stadium and all done in a very friendly and professional manner. MG is to be commended for her efforts."
},
{
"reviewID": 11645815,
"hotelid": 3576,
"userName": "cathy549",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent Staff",
"frequencyID": 4,
"title": "Excellent Hotel",
"comment": "The accomodations were great, the staff was one of the nicest, most helpful staff we've ever come across. Everyone was exceptional."
},
{
"reviewID": 11646491,
"hotelid": 1727,
"userName": "Mondo40",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Its disarray.Manager nice but........",
"frequencyID": 4,
"title": "Needs better organization",
"comment": "1)Registration man (Bellman) disorganized,confused and lacked information. It took half hour to register"
},
{
"reviewID": 11646605,
"hotelid": 664,
"userName": "TheHoneymooners",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Jupiter, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Steps to pool and beach.",
"frequencyID": 2,
"title": "Great Value",
"comment": "If you compare this hotel to many others in this area or Miami, you could not get nearly the value of such a clean and friendly staffed place. It may not be the \"fanciest\" appearance in comparison to some others, but the food, drink and rooms are stellar and the staff are some of the most dedicated and friendliest we've met!"
},
{
"reviewID": 11646980,
"hotelid": 741,
"userName": "Traveler102012",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Salt Lake City, UT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Old facility and bad service.",
"frequencyID": 4,
"title": "Not recommended.",
"comment": "The room rate is for 3 or 4 stars hotel, but the facility is old, and service was bad."
},
{
"reviewID": 11647023,
"hotelid": 3054,
"userName": "Kels1519",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fishers, Indiana",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Parking is not included and rather pricey.",
"frequencyID": 2,
"title": "Good Stay",
"comment": "Overall my stay was great. Staff was friendly. Room was very nice. Great location. The only small issue was that the staff was a bit unclear about payment and checkout. Most hotels I have stayed in have room checkout whether on the TV, phone or internet. I had no clue what to do about checkout. Then at checkout at the front desk the girl was still unclear on what was happening-whether they were charging my card on file or I could give a different one. Then she didnt even offer a receipt."
},
{
"reviewID": 11647134,
"hotelid": 2019,
"userName": "diana592",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Novi, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "we ate the second shift, every time we went for a meal, the food was gone, we had to tell the waitresses to fill the food. The food / beverage was terrible this time.",
"frequencyID": 2,
"title": "hotel review",
"comment": "I booked 2 king size rooms, i received 2 queen rooms. I checked in at 3:00. I asked the clerk to give me someone else's king that haven't checked in yet and he said there were no more kings available in the hotel.The clerk said he couldn't do anything to compensate me. I know of at least 2 people that booked their reservation and checked in after me that received king beds, so the clerk lied to me. Our scrapbook leader said I should go back and complain and I should be compensated, so I did go back and complain to a woman clerk, and she compensated me with wine and cheese and crackers and strawberries. But before she compensated me she went to my scrapbook leader and asked her if she should compensate me.I was not happy to hear that from my scrapbook leader."
},
{
"reviewID": 11647260,
"hotelid": 1177,
"userName": "3/1/1955",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great value and great location.",
"frequencyID": 4,
"title": "Great service, and wonderful view.",
"comment": "This hotel is in a perfect location. The service is incredible. We had a problem with the heat, and right away someone came to fix our problem."
},
{
"reviewID": 11647288,
"hotelid": 1021,
"userName": "azell2u",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Struthers, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "beds are extremely comfortable",
"frequencyID": 2,
"title": "great stay after our cruise",
"comment": "the hotel was well maintained, clean and in a good location (car still needed). bed was extremely comfortable and the room very spacious. beaches within 10-45 min (depending on which one you want to visit). restaurants are plentiful. would definately stay again. only rated good overall because pool was inside (nice size but would rather have some sun). in all fairness though i came for the beaches."
},
{
"reviewID": 11647311,
"hotelid": 468,
"userName": "Dave49",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Montgomery, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It has everything that any family could ask for while on vacation in the Orlando area.",
"frequencyID": 2,
"title": "This hotel has everything we were looking for.",
"comment": "Wonderful water works (pools, hot tubs, water falls, beach) and kids playground area. Food and drinks are excellent. Service is the best."
},
{
"reviewID": 11647434,
"hotelid": 468,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chapel Hill, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's showing its age.",
"frequencyID": 3,
"title": "Dropping Par",
"comment": "Overall, the Dolphin is showing its age. The room is beginning to look dated, and things are going without maintenance (hook gone on back of bathroom door, cabinets falling apart, etc.)."
},
{
"reviewID": 11647553,
"hotelid": 1474,
"userName": "trina17",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "TN",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff was great.",
"frequencyID": "",
"title": "The Staff was great!",
"comment": "This hotel was had a historical feel. The location was nice. The rooms were large and clean. I didn't get to swim or use the fitness center."
},
{
"reviewID": 11647675,
"hotelid": 90,
"userName": "Amanda7003",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great deal",
"frequencyID": 2,
"title": "Great Spot to Stay for DC Trip",
"comment": "This hotel was a great spot to stay for our recent trip to DC."
},
{
"reviewID": 11647718,
"hotelid": 741,
"userName": "Geosn00p",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Cheap on Weekends",
"frequencyID": 2,
"title": "Great for DC Weekends",
"comment": "Recently stayed here for a 1 night stay although I have stayed here many times before."
},
{
"reviewID": 11647764,
"hotelid": 421,
"userName": "Palmeranski",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Rochester, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, beautiful hotel",
"frequencyID": 2,
"title": "Great location, very nice room",
"comment": "This hotel has a great location - close to Times Square but not so close that it is super-noisy. Room was spacious for NYC and very clean. The hotel has obviously gone through a recent renovation and the room is very tasteful."
},
{
"reviewID": 11647771,
"hotelid": 3709,
"userName": "LuvDZnee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Southern California",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 2,
"title": "Staff was the icing",
"comment": "I enjoy staying the Belvoir line of hotels. The hospitality of the staff at this location was exceptional. They had a smile for everything and made sure I got my questions answered, was directed to the correct location, and tried to anticipate just about everything. The room was comfortable and quiet."
},
{
"reviewID": 11647910,
"hotelid": 48,
"userName": "Alth",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Pensacola, FL",
"arrivalMonth": "10/2012",
"datePosted": "10/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Very happy!",
"comment": "This hotel exceded my expertations. I thought being near the airport it would be noisy, during our time there I forgot that we were near the airport. Meals were served at our conference. The food was delicious and the wait staff were efficient and friendly. Thank you for everything."
},
{
"reviewID": 11648099,
"hotelid": 662,
"userName": "ELAreunion",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NV",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "excellent service",
"frequencyID": 2,
"title": "Excellent staff and service",
"comment": "My stay was wonderful as was the staff, beginning with check in! I was allowed to check in early which was awesome. It fast and effecient. Jose took care of my luggage and needs in my room right down to filling my ice tub!! I asked for him again at check out!.Thank you for a most excellent stay at your hotel. I will return.."
},
{
"reviewID": 11648773,
"hotelid": 127,
"userName": "MTWoman",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Montana",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Newly refurbished, quiet rooms with fantastic views and easy access to the airport.",
"frequencyID": 2,
"title": "Very comfortable hotel with wonderful city and harbor views .",
"comment": "This newly refurbished hotel is relaxed and quiet with fantastic views of the city and harbor. Right across the street from the airport with free shuttle is convenient. Even though it is close tithe airport, it was much more quiet than the hotels I've stayed at downtown and near the Convention Center."
},
{
"reviewID": 11649392,
"hotelid": 421,
"userName": "CRBY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sydney NSW, Australia",
"arrivalMonth": "9/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The one thing that stood out for me, was the magnificent lobby and entrance doors, once the scaffolding and the work on the outside reach completion, this Hotel will rate outstandingly high..also location, location, location...",
"frequencyID": 3,
"title": "Great Stay\"!!",
"comment": "This hotel met our every need, the beds were so comfy, that we almost forgot to wake up in the morning to go sightseeing.Our room was big enough to accommodate the four of us, very clean and pleasant. The staff behind the counter were first class in accommodating me and my family's needs. The Concierge downstairs were very helpful and nice . This Hotel is in the best possible location, we walked everywhere with no difficulty at all. The Cleaning staff were very friendly and considerate. There was one issue with the bar fridge, but that was quickly resolved with no problems thanks to the very understanding staff..Our stay was very very pleasant and I would definitely stay here again and I will certainly be recommending this classy hotel to my friends and other family members also. Thank you to you all..."
},
{
"reviewID": 11651886,
"hotelid": 171,
"userName": "SpookVet",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Views",
"frequencyID": 4,
"title": "Excellent views and location",
"comment": "Great convenient location, great water views"
},
{
"reviewID": 11651960,
"hotelid": 1144,
"userName": "yyyfak1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "check-in staffer",
"comment": "She was professional, very friendly, and was determined to find a room that met our desires, which was made more difficult since we were checking in early on a very busy weekend."
},
{
"reviewID": 11652124,
"hotelid": 1726,
"userName": "Chapmack",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "White Lake, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "good location",
"frequencyID": 2,
"title": "NIce Location",
"comment": "Nice hotel, restaurant is only average; rooms are comfortable and spacious. not always given recognition for Gold BPG status. Staff is courteous throughout the property."
},
{
"reviewID": 11652155,
"hotelid": 3205,
"userName": "Larken7004",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Colorado",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Parking concern",
"comment": "I stayed one night, arriving about 5:00 p.m. on 10/14. Attended the CAR convention that evening and taught a class the next day. I checked out at noon and explained that my class would be over at 5:10 and would I still be able to use my card to get out of the parking garage. The front desk person said I may have to pay $8.00. That was OK with me - although I was also paying $12.00 for parking as a room charge. When I finished my class and left the parking garage at about 5:30, I was charged $48.00 - plus the $12.00 parking charge attached to my room. $60 parking for 24 hours is unreasonable to stay in your hotel in my opinion."
},
{
"reviewID": 11652845,
"hotelid": 127,
"userName": "BoomBoom80",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Walnut Creek, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and helpful staff",
"frequencyID": 2,
"title": "Best stay ever in San Diego!!!",
"comment": "Just wanted to thank all the staff and GM for a wonderful and romantic stay. Was celebrating a special anniversary with my Teresa and we were pleasantly surprised & pleased by the Junior Suite upgrade in recognition of my Grandbourne Gold & Ownership status. We loved the comfort, view and quality of the room, plus it really made our stay that more enjoyable. We will definately be back!!! Love Belvoir San Diego & Grandbourne!!!"
},
{
"reviewID": 11652849,
"hotelid": 197,
"userName": "mommyat2tinytaskmasters",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "great location",
"comment": "Only a block away from the inner harbor. Front desk associates were polite and responsive."
},
{
"reviewID": 11652861,
"hotelid": 1236,
"userName": "Liam07",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The $22 dollars an day self parking was crazy and even though it is done at other hotels, it is still crazy.",
"frequencyID": 4,
"title": "The staff was the most friendly ever...",
"comment": "From check in to check out, this was the most amazing stay, at a hotel, I have ever had. The staff was friendly, knowledgeable, and very competent. My husband and I were there for a conference, but for our job we stay in hotels 5 days a week on average. And from the cleaning staff , the dining staff, front desk, and valets to bell hops , I have never had such a comfortable stay even on the 21st floor, we had hot water with great pressure. Thank you"
},
{
"reviewID": 11652944,
"hotelid": 1177,
"userName": "JD1962",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Hampshire, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, view, comfort",
"frequencyID": 3,
"title": "Location, location, location!",
"comment": "Great location, great, comfortable beds. Disappointed that wifi was not included as this an expected amenity."
},
{
"reviewID": 11653119,
"hotelid": 198,
"userName": "MAC56",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is really nice--everyone is accommodating",
"frequencyID": 2,
"title": "Great hotel -- a couple of issues",
"comment": "Shower did not have strong pressure which was a negative and not enough plugs near a mirror outside of the bathroom. Room was lovely--great breakfast buffet."
},
{
"reviewID": 11653210,
"hotelid": 606,
"userName": "carrie23",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ruston, LA 71270, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "This hotel has great features",
"comment": "This hotel was very accommodating to our every need. The bed was especially comfortable and we enjoyed our stay thoroughly! Thank you for a great visit to Vermont!"
},
{
"reviewID": 11653618,
"hotelid": 1703,
"userName": "Jason12345",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Wilmington, DE, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It was clean",
"frequencyID": 1,
"title": "Great stay",
"comment": "Wonderful stay and very clean"
},
{
"reviewID": 11654203,
"hotelid": 802,
"userName": "hsteu",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Louisville, KY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is very nice and the rooms are a great size",
"frequencyID": 2,
"title": "had better visits",
"comment": "Let me start out by saying, i have stayed here several times in the past and it was awesome. this time not so much. 1st off when we got to our room the toilet was clogged and not by us.The showere was not working properly and the tub would fill up with the dirty water.The room was not as clean as expected. Part of our stay, we didnt get hand towel or toiletries.One day they came to clean our room so we left for an 11/2hr, when we got back it wasnt touched. I called front dest they said they would send someone up ASAP. They called back and said they were all out to lnuch and that it would be a half hour. I said ok but it has to be soon cause my child needs a nap. They showed up over a hour later!! this put us out for the day and my daughter never got her nap, so if you have children you know what the rest of the day and night was like! There were other miner issues but i can over look them"
},
{
"reviewID": 11655043,
"hotelid": 992,
"userName": "Jazzyrazzy",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very helpful staff. Close to campus.",
"frequencyID": 2,
"title": "Cozy hotel with great staff",
"comment": "Facilities were ok, but the people who work there are top notch! From the maids to the desk clerks, I felt like everyone there wanted to help. Some wear and tear on the hotel, however, with staff that can help with restaurant suggestions, directions to my meetings on campus, and the attractions in Philly; I was definitely satisfied!"
},
{
"reviewID": 11655289,
"hotelid": 115,
"userName": "tabbypatrick",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Mobile, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you are having a Convention, it is perfect",
"frequencyID": 1,
"title": "Had a Great Stay",
"comment": "We were attending a convention held in the hotel. We stayed for four nights and had an enjoyable stay. The rooms were clean and had adequate space. The staff was exceptionally friendly. We also attended a couple of banquets and the food was much better than expected. We will be back next October."
},
{
"reviewID": 11655445,
"hotelid": 115,
"userName": "RoseY94",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Louisville, MS 39339, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding services",
"frequencyID": 4,
"title": "One satisfied customer",
"comment": "This was my first stay with this establishment and I absolutely enjoyed my stay. The services that I received were outstanding and I will continue to use this establishment as long as it is meeting my needs."
},
{
"reviewID": 11655641,
"hotelid": 1282,
"userName": "mwmom",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "chicago il",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Worth paying a little extra here for easy access to Iowa City restaurants, campus etc.",
"frequencyID": 3,
"title": "Nice Stay, great location",
"comment": "Only stayed one night to visit niece at UI. Very pleasant, no issues. Brought my own hotspot so I didn't pay for internet. This was NOT a footbal weekend, but hotel seemed busy, parking was included, plentiful and easy."
},
{
"reviewID": 11655740,
"hotelid": 1236,
"userName": "BPGGOLD2007",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Virginia",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Wouldn't recommend",
"comment": "Stayed at this hotel in October of 2012, and it wasn't one of my more enjoyable stays at a Grandbourne property. Bathroom needs repair no water pressure, all of the fixtures where coming away fro the wall. Housekeeping didn't replenish soaps, etc on a daily basis. Elevator is horribly slow. Would often take 10+ minutes to get up/down from 20th floor. Hotel also refused my request for a late check out. Called guest services and they told me that the hotel was sold out so that they can't provide late check out even though i'm a gold memeber. I was told that I could go downstairs and speak to a manager to see if they could provide me with late check out. When I checked the website to see if rooms were available I was still available to book online. This wasn't one of our better Belvoir stays."
},
{
"reviewID": 11655780,
"hotelid": 1391,
"userName": "mrt124",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The golf course is fabulous",
"frequencyID": 4,
"title": "Beautiful Hotel",
"comment": "The hotel is beautiful, the property is wonderful. We stayed to take the kids to Rawhide (which is not part of the Belvoir) however that night it was clased due to a private party. The hotel comp'd us a movie and we went out for a wonderful dinner. I feel that is something that the front desk and BPG needs to beaware of, at least recommend that guest call before making reservations, we would have gone another night. Also charging guest for use of the fitness center Really????? Don't we pay enough for the BPG or the room as it is"
},
{
"reviewID": 11655847,
"hotelid": 1998,
"userName": "Chief55",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great staff",
"comment": "The registration staff were great-- fast, efficient and very helpful with directions and advice."
},
{
"reviewID": 11655848,
"hotelid": 1703,
"userName": "Joseph987",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable, clean rooms. Great location.",
"frequencyID": 2,
"title": "Comfortable",
"comment": "Excellent hotel with highest level of comfort for guests."
},
{
"reviewID": 11655939,
"hotelid": 468,
"userName": "Alicate1978",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ormond Beach, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Print your email to reference, apparently they can't be trusted",
"frequencyID": 2,
"title": "WAS our very favorite hotel, now, not so much :o(",
"comment": "Have stayed at Swan/Dolphin many times before and have always been more than satisfied. We have recommended them to family and friends (even strangers). This time was a much different experience. We made reservations in July for our trip last weekend to attend the hotel's 3rd annual Food and Wine Classic. A bunch of our friends also booked packages for the weekend, we were all so excited!"
},
{
"reviewID": 11656036,
"hotelid": 468,
"userName": "Ted56",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Iowa",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best place to stay if visiting Epcot, Boardwalk, and Hollywood Studios",
"frequencyID": 3,
"title": "Best stay for Epcot & DHS visits",
"comment": "We are members of DVC and usually stay at the Beach Club Villas as we spend most of our Disney time at Epcot, but we actually like the Dolphin better. The only complaints we've heard from others that seems valid is self parking, so we always use valet parking and highly recomend it!"
},
{
"reviewID": 11656225,
"hotelid": 111,
"userName": "MomDaughterDay",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is extremely nice.",
"frequencyID": 1,
"title": "Mom and Daughter Weekend",
"comment": "It was nice to stay once again at the Belvoir Suites Cobb- Galleria. We utilized the room, restaurant, and parking facility."
},
{
"reviewID": 11656278,
"hotelid": 1391,
"userName": "Peterla",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Maryland",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Pool area and gives a feeling of relaxation",
"frequencyID": 2,
"title": "Relax!",
"comment": "Very relaxing,, great pool area."
},
{
"reviewID": 11656284,
"hotelid": 606,
"userName": "krisdon",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "good location, but run-down, not fancy",
"frequencyID": 3,
"title": "Ok, but in need of upgrade",
"comment": "the hotel is dated and not one of the nicer Belvoir's i've stayed at. i used points so i stayed for free..but i don't think this hotel is worth more than $125/night. our room was run-down, the shower had problems and the furnishings were outdated and clearly old and worn."
},
{
"reviewID": 11656789,
"hotelid": 2011,
"userName": "Thumper",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Greenwich, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Shuttle will take you to nearby locations. Try to reserve in advance, as there could be a waiting list.",
"frequencyID": 3,
"title": "Minor technological improvements needed",
"comment": "Stayed one night for business."
},
{
"reviewID": 11658092,
"hotelid": 1144,
"userName": "KayFray",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "This hotel was great",
"comment": "The staff are super friendly and the food was delicious. My one recommendation is to add a refrigerator to the guest rooms."
},
{
"reviewID": 11658464,
"hotelid": 1196,
"userName": "nick50",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "PA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "make sure folio and all are correct before you leave property. otherwise, forget it.",
"frequencyID": 4,
"title": "have stayed here before, but probably the worst expereince this time.",
"comment": "Poorly trained staff at front desk. Not very friendly or helpful. Did not follow through on my request to get final folio in paper or electronic format until 36 hours after checkout. phone servcie poor. held on phone for over 20 minutes. Operator stated she thought she could help but was useless. very bad exerperience for a Platinum customer. Restaurant issues with waitress not getting order correct."
},
{
"reviewID": 11658555,
"hotelid": 127,
"userName": "Gordon16",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colchester, Essex, UK",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Too far to walk to the Gaslamp district.",
"frequencyID": 2,
"title": "Great Club Lounge and Restaurant",
"comment": "Club lounge has excellent views of the bay, marina and San Diego town. Excellent service on our first night. Breakfast in the main restaurant was superb with great choice and quality, along with views of the marina."
},
{
"reviewID": 11658706,
"hotelid": 3205,
"userName": "Louis50",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "miami, fl",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fabulous",
"frequencyID": 2,
"title": "This hotel had great staff",
"comment": "Everything in my stay was fantastic. I would recommend this hotel to.everone I know."
},
{
"reviewID": 11658771,
"hotelid": 1135,
"userName": "Gordon16",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colchester, Essex, UK",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Slightly out from the centre of the town and many of the rooms in noisy location with poor view.",
"frequencyID": 2,
"title": "Disappointing stay",
"comment": "I had been looking forward to my stay at the Belvoir in Santa Monica as part of my Highway 1 trip but was left extremely disappointed with the location of the hotel and in particular the room (having paid for an upgrade to club). The club lounge was also poor value for the extra money paid. Finally, the pool was very small for the size of the hotel."
},
{
"reviewID": 11658985,
"hotelid": 1556,
"userName": "mdk2011",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Overnight parking is $14.",
"frequencyID": 2,
"title": "Great Stay Despite Reviews",
"comment": "We were looking for a hotel to stay at using our points near a conference we were attending. Despite the reviews, we decided to stay at the Belvoir because it was close to the conference site and we could just use our points."
},
{
"reviewID": 11659635,
"hotelid": 1569,
"userName": "rockingrk",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2011",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convenient to Disneyland",
"frequencyID": 4,
"title": "Great Disneyland hotel",
"comment": "Excellent place to stay for Disneyland trips. Shuttle stops at the hotel. Staff is very helpful. Eat at Molly's Kitchen for breakfast; great food, good prices and not crowded. Avoid the cost/lines at the park. Hotel is showing some signs of its age, but still an excellent value. Did not use the pool, but it looks fine."
},
{
"reviewID": 11659654,
"hotelid": 664,
"userName": "rgj7767",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Birmingham, West Midlands, UK",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No fridge in bedroom",
"frequencyID": 4,
"title": "Good location, good staff tired hotel",
"comment": "Hotel is in good location and staff were all very helpful. Special mention for the concierges who were great."
},
{
"reviewID": 11659977,
"hotelid": 3676,
"userName": "Nascarfan",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hamilton, ON, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean hotel - staff is extremely friendly and helpful",
"frequencyID": 1,
"title": "Very attentive staff",
"comment": "From check in to check out the staff were extremely professional, friendly, helpful and attentive. No need to be concerned about noise being near the airport - not an issue at all. Very conveniently located to major roads Really appreciated the pre-typed directions the front desk had to local restaurants and stores."
},
{
"reviewID": 11660509,
"hotelid": 1703,
"userName": "SIXPI73",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The reooms are very nice as is the layout and entrance area",
"frequencyID": 2,
"title": "CONFERENCE ATTENDEE",
"comment": "MY ROOM WAS TOO NEAR THE COKE AND ICE MACHINES AND TO THE STAIRS...TOO NOISY"
},
{
"reviewID": 11660550,
"hotelid": 196,
"userName": "dlm1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maine",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "good location",
"frequencyID": 3,
"title": "here for business",
"comment": "comfortable bed and amenities"
},
{
"reviewID": 11660782,
"hotelid": 1021,
"userName": "Pamela747",
"overall": 4,
"roomComfort": 1,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Southfield, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Shuttle drivers go over and beyond and are very familiar with area.",
"frequencyID": 3,
"title": "Tampa Airport Hotel Stay",
"comment": "This hotel was absolutely wonderful with the exception of the hotel room temperature."
},
{
"reviewID": 11660980,
"hotelid": 468,
"userName": "MarySue60",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "throws a great food and wine festival",
"frequencyID": 2,
"title": "great room - long walk to elevators",
"comment": "rm 5172 nice location great view but a crazy long walk to elevators"
},
{
"reviewID": 11661111,
"hotelid": 5608,
"userName": "Minnie2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff! Awesome suites! Great pools with lots of activities for everyone.",
"frequencyID": 2,
"title": "We'll be there Friday, October 26, 2012",
"comment": "We own at this resort and love it. We stay at least once a year. We will be staying a week this time."
},
{
"reviewID": 11662275,
"hotelid": 13,
"userName": "Marieka",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best rest I have gotten in a hotel bed!",
"frequencyID": 4,
"title": "Excellent",
"comment": "Easy check-in/check-out process. Very friendly staff. Great room. Had a wonderful stay."
},
{
"reviewID": 11662424,
"hotelid": 1564,
"userName": "Mimisherv",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Philadelphia, PA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice hotel in great area.",
"comment": "We enjoyed our stay at this property. The shuttle to Ybor city (or anywhere really) is a great feature. We were able to have a nice dinner and cocktails without having to drive afterward. The location on the water is nice, too, especially when sitting at the pool. The one draw back is that their is not any waitstaff assigned to the pool to take drink/food orders while catching some rays.."
},
{
"reviewID": 11662486,
"hotelid": 1703,
"userName": "B0107",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Perfect hotel",
"comment": "This is a great hotel. It is close to everything. The bed was fabulous, the room very clean and the District restaurant was great - definitely recommend the hamburger!"
},
{
"reviewID": 11662754,
"hotelid": 1138,
"userName": "CynBr",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Houston, TX",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fabulous views!",
"frequencyID": "",
"title": "Fabulous view!!",
"comment": "Gorgeous view from our room was unexpected. Loved it!!"
},
{
"reviewID": 11662764,
"hotelid": 379,
"userName": "TessieT",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dayton, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful location",
"frequencyID": 1,
"title": "Wonderful place to stay",
"comment": "We did wish that there was a bar or gathering place open after dark, other than the bar inside the fancy restaurant."
},
{
"reviewID": 11662773,
"hotelid": 1703,
"userName": "Steph61",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oklahoma city",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Martin - the guy who helped me with my bags. He was great. I was so glad he was there when I checked out also!",
"frequencyID": 3,
"title": "As comfortable and nice as I could ever want",
"comment": "Loved my room and loved the service. Y'all do a great job. My only complaint is that there is a charge for internet in the rooms. I know this is common among hotels of this caliber, but it just seems unreasonable."
},
{
"reviewID": 11662853,
"hotelid": 3052,
"userName": "Robmeister",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Ca",
"arrivalMonth": "9/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 3,
"title": "Belvoir TriBeCa",
"comment": "Great hotel, the staff was awesome, from the doorman to the front desk to the maid. Very pleasant, professional and caring. The staff's attitude was the best of all the Grandbourne properties this year. Will definitely stay here again"
},
{
"reviewID": 11662886,
"hotelid": 1469,
"userName": "IronPete",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great for Ironman triathletes",
"comment": "I stayed at the Belvoir Keauhou when I raced the Ironman Triathlon. It was conveniently located away from the craziness in Kona and I could relax before and after the race."
},
{
"reviewID": 11662892,
"hotelid": 2019,
"userName": "Kberge4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Brooklyn, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and friendly. Even the guests were great.",
"frequencyID": 2,
"title": "Awesome",
"comment": "If you're looking for a great hotel, this is it. My brother and I drove in from New York to catch homecoming at Michigan Stadium. When we pulled into the lot, we parked in front, walked up to the counter, we were there for less than 5 minutes and went up to the room. One of the cleanest places I was ever at. The staff was great and the location was perfect. Whatever you need, you can walk to. We walked down to Chili's on Friday night and to Dicks Sporting Goods and Best Buy. Everybody was nice to us. The Toledo football team was there when we were. Those kids were very nice too. I am definitely booking this place next year!!!!!"
},
{
"reviewID": 11662902,
"hotelid": 139,
"userName": "dka000",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cleveland, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The manager knows nothing about customer service.",
"frequencyID": 4,
"title": "Poor Service",
"comment": "I've been staying at this hotel for over a year including 16 stays this year alone. The way the manager and the new staff treated me today made me feel like I'm nobody. I'm now a lifetime Gold Grandbourne member and will NEVER stay at this hotel again and will pass this review to my corporate colleagues."
},
{
"reviewID": 11662973,
"hotelid": 468,
"userName": "Ryan88",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Gainesville, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Their own food and wine event looks like a blast.",
"frequencyID": 1,
"title": "Can't be beat for Food and Wine",
"comment": "Reserved two rooms for my wife and I, our 5-month old, and my in-laws. Last time at Dolphin was three years prior. First pair of rooms were far from the elevator, so requested closer rooms. Lost the balconies, but was moved to a fantastic room (more like junior suite) right next to the elevators that adjoined to the in-laws room. There was an A/C problem, but the staff fixed it in no time. We stayed for two nights. Friday night, the Swan and Dolphin had their own Food and Wine event with live music and lots of good food and wine. We had to navigate through to get to the boardwalk, but it looked like fun had we not had our 5-month old with us. On Sat, took the ferry to Epcot, spent 6 great hours eating and drinking through the park, and took the ferry back. Super convenient. Ate a snack on site and breakfast on Sunday. The prices were high, but to be expected. I must give the hotel credit for allowing Grandbourne members to waive the resort fee in lieu of bonus points, and providing free wifi. I always hated those extra expenses. Booked the room with points too, so only expenses at the hotel were parking and dining. Didn't get to use the pool or fitness center, but they looked amazing. Not waiting three more years to come back! We all had a great time and I forgot what a nice property it was."
},
{
"reviewID": 11663093,
"hotelid": 468,
"userName": "Robbie01",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Auckland, New Zealand",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Complimentary bus services to the theme parks are a huge bonus",
"frequencyID": 4,
"title": "Excellent facilities",
"comment": "We stayed at this hotel for 7 nights and upgraded to an executive suite as we were travelling with children. We found the staff very friendly and the facilities were amazing. So many food and beverage options which catered to all budgets."
},
{
"reviewID": 11663104,
"hotelid": 3205,
"userName": "Floyd",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Calgary, AB, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The two males at the desk could have cared less about my information. They don't seem to listen very well.",
"frequencyID": 1,
"title": "Not Sure",
"comment": "Stayed 4 nights. Upon check-in was asked if"
},
{
"reviewID": 11663144,
"hotelid": 713,
"userName": "Ganny",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Cape Cod MA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They needed more help in the bar area-- and it's deafeningly noisy there.",
"frequencyID": 2,
"title": "Love your beds!",
"comment": "I always sleep poorly on my first night of a business trip so imagine my surprise when I awoke to my alarm refreshed and cozy. The room was nicely cool (I did re-orient the fins on the vents so as not to blow directly on the bed) and the pillow-top mattress and comforter just delightful. Thanks for a good night's sleep! And oh-- I LOVED that orange-aroma shampoo and soaps! You should sell it in a gift shop."
},
{
"reviewID": 11663204,
"hotelid": 102,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "this hotel has grreat customer service",
"comment": "this hotel has the best front desk staff that I have ever encountered. You night front desk female, curly hair, may be african american is the most wonderful person in the world her can do attitude and the way she treats us is exceptional and I am sure we are not the only ones. And my apologies I forgot her name but not her face nor her kindness."
},
{
"reviewID": 11663254,
"hotelid": 90,
"userName": "sigeotj",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "little bit far from downtown",
"frequencyID": 2,
"title": "good location",
"comment": "very quiet sorroundings good staff"
},
{
"reviewID": 11663268,
"hotelid": 756,
"userName": "Karen68",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Awesome place!",
"comment": "We were so cozy and happy to stay here after a long day and evening in Boston. Everything was comfy and perfect, and our breakfast the next morning was superb. We were all rested and ready for our next adventure through Six Flags!"
},
{
"reviewID": 11663332,
"hotelid": 115,
"userName": "Carolj",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Montgomery AL, USA",
"arrivalMonth": "10/2013",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Hotel has pluses and minuses",
"comment": "Hotel has excellent location - convenient to concert center, museum, catholic cathedral, interstates for access to excellent shopping."
},
{
"reviewID": 11663512,
"hotelid": 1703,
"userName": "ASBO",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Austin, TX",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Wonderful experience",
"comment": "This hotel proved to be an excellent choice. It is convientlylocated near the Convention Center, the Arizona Center, and sports and performing arts venues. I thought that both the room and the restaurant will outstanding, as was the service from all of the staff."
},
{
"reviewID": 11663556,
"hotelid": 1598,
"userName": "ETMC",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This hotel is a big disappointment",
"frequencyID": "",
"title": "Would not stay here again",
"comment": "This is the worst Belvoir I have ever stayed at and would not recommend anyone to stay here. The service is horrible, there are no basic amenities in the room (toothbrush, shower cap, fridge, safe). The \"free\" wifi they offered in the room is terrible. I could hardly get a good signal. Housekeeping didn't even clean our room and the front desk receptionist tried to blame us by saying we had left the do not disturb sign on our door."
},
{
"reviewID": 11663603,
"hotelid": 13,
"userName": "deerisle",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Maine, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Near RDU airport and between Durham and Raleigh.",
"frequencyID": 4,
"title": "Nice property and good service",
"comment": "I stayed at this hotel for a small conference / weekend meeting. A visiting ACC football team, band, and boosters were in the hotel for two nights of my four night stay. I was pleased that the staff were able to accommodate all of the varied needs, and everyone was very friendly."
},
{
"reviewID": 11663608,
"hotelid": 92,
"userName": "JL52",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "The staff was amazing",
"comment": "We had a week of events at the Belvoir Wilmington and everyone on staff was incredible to deal with. They bent over backwards to make sure that our stay went well and all of our travelers were taken care of. The food and catering was great and enjoyed by all. Catering staff was attentive and flexible. The front desk staff did everything they could to make sure our needs were met quickly and efficiently. Our Sales and Reservations contacts were all amazing and worked overtime to get everything done."
},
{
"reviewID": 11663637,
"hotelid": 3207,
"userName": "Linda837",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Worth, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent customer service",
"frequencyID": 2,
"title": "Excellent place to stay in Dallas",
"comment": "I stayed here in October on 2 separate weeks and each time the staff were friendly, curteous and extremely helpful. The beds were comfortable and rooms clean. I throughly enjoyed my stay."
},
{
"reviewID": 11663682,
"hotelid": 1552,
"userName": "Vaness21",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "El Paso Texas",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pleasant stay!",
"frequencyID": 3,
"title": "This is a good hotel",
"comment": "I luv this Belvoir. They've finally improved their parking situation. There were never enough spaces to park. We stay here every year..& this yr we noticed more spaces. Their bathrms are always very clean & they have the coffee makers \"outside\" the bathrms! Its disgusting 2 see hotels have them in bathrms! Tlk about unsanitary! I did notice the elevators were dirty inside..doors & floor. And the carpet in hallways & room could use a good cleaning..but no bed bugs! A HUGE factor! Very nice & great job Belvoir!!"
},
{
"reviewID": 11663765,
"hotelid": 1143,
"userName": "StraskoRNCLNC",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convienient to Galleria, Restaurants, Attractions for families",
"frequencyID": 2,
"title": "Surprising Galleria Charmer",
"comment": "Tucked away among office buildings in downtown Houston is where you'll find this \"Galleria Charmer\" of a Belvoir Suites. The staff is extremely attentive and they go out of there way to assist you. If you're in a hurry in the morning--check out the buffet breakfast."
},
{
"reviewID": 11663930,
"hotelid": 3052,
"userName": "ja50",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Belvoir 4p tribeca,ny",
"comment": "did not get on gold preferred floor. as a result very noisy parties all night. prior stays however, were very good. j.h."
},
{
"reviewID": 11663975,
"hotelid": 1282,
"userName": "pkh1950",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Indiana, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Rooms are clean, comfortable, and well furnished. .",
"frequencyID": 1,
"title": "Well maintained accomodations",
"comment": "Room was comfortable, clean and pleasantly decorated and furnished. Negatives: Burned out entry light upon arrival. Although a non-smoking facility, encountered heavy smoke in hallway and near the elevator. When reported, staff acted promptly to correct both situations."
},
{
"reviewID": 11663979,
"hotelid": 1364,
"userName": "Deb2",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Palm Beach, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Older hotel but pleasant staff",
"frequencyID": 2,
"title": "Service is good dining options are poor",
"comment": "The lounge takes a very long time to provide orders, food options are limited"
},
{
"reviewID": 11664500,
"hotelid": 177,
"userName": "ariznative",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cochise, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Hotel's central location makes this a great choice in Tucson. Good restaurants, sights to visit and shopping are within reasonable distance",
"frequencyID": 2,
"title": "Very Good, But Could Improve",
"comment": "Front desk was unattended for approx. 5-10 minutes Friday 10/05/2012 at about 9 AM. My attempt to extend my stay due to patient discharge delays at TMC was made more difficult."
},
{
"reviewID": 11666109,
"hotelid": 127,
"userName": "Neveragain2012orever",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is noisy and over priced. The interiors are ugly and the furnishings are of a poor quality.",
"frequencyID": 3,
"title": "Never Again",
"comment": "The water for showers and baths was tepid at best. food was overpriced and poorly prepared. the beds were old and lumpy. My room was entered the do not disturb notice was on the door. The room had an odor of deodorizer used to mask uncleanliness. No wifi was included with the room and 2.00 fee for a local phone call is usury . The halls are noisy and the building could use both insulation and nicer furniture. The music in the bar and dining area was very loud and inappropriate for relaxation, When I called for the bellman to pick up my luggage in over to check out, he was just standing by the front door doing nothing with a big smile on his face. Meanwhile,, after waiting 20 minutes for him to arrive, I took out my own luggage to the car while this idiot stood around like he was being \"useful\".."
},
{
"reviewID": 11666228,
"hotelid": 3616,
"userName": "Freedom",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Stamford, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't expect the pool to be open on time",
"frequencyID": 4,
"title": "Pool opening times",
"comment": "The current system does not work! Very disappointing"
},
{
"reviewID": 11666810,
"hotelid": 111,
"userName": "Kona2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Location",
"comment": "This hotel is in a great location in Atlanta. It is close to everything. The staff really know how to cater to the business traveler."
},
{
"reviewID": 11666886,
"hotelid": 111,
"userName": "KAT18",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tennessee, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Love the Suite Set Up",
"comment": "Enjoyed the Suite set up. Pull out Queen Sofa Bed with room separator allowed privacy for early risers."
},
{
"reviewID": 11666944,
"hotelid": 855,
"userName": "Quince",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Southern California",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Quiet",
"frequencyID": 2,
"title": "Good location for my needs",
"comment": "The staff were friendly and helpful. The rooms are average but the bath area is very small for 2 people attempting to get ready in the morning."
},
{
"reviewID": 11666946,
"hotelid": 713,
"userName": "Jerry33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Helena, MT",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect for business conferences",
"frequencyID": 2,
"title": "Wonderful facility, staff, and location",
"comment": "The room was great. The restarant and bar areas were terrific and our conference group really enjoyed the facilities and meals during our time at Belvoir Uptown. The hotel is located within an area with many opportunities for dining and shopping. Overall; an excellent place to stay!"
},
{
"reviewID": 11666972,
"hotelid": 942,
"userName": "guardian123",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "syracuse ny",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "its nice",
"frequencyID": 3,
"title": "very nice",
"comment": "need to open dining room at night. need to have a gift and supply store. hot tub closed. pool dirty. very nice place just these things need to address,why not have dining room open instead of eating at the bar?"
},
{
"reviewID": 11667064,
"hotelid": 674,
"userName": "ckcsluvr",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Maryland",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "One of the best hotels I have encountered in my travels",
"frequencyID": 3,
"title": "Wonderful experience",
"comment": "Excellent service, clean, comfortable and pet friendly. I stayed on the club floor and really enjoyed the ammenities. I realized after I returned home that I had left some personal items behind. All it took was a call to the hotel and they fedx'd items to me at no charge. Did not realize the hotel was pet friendly but will definitely return with my dogs the next time I am in town."
},
{
"reviewID": 11667075,
"hotelid": 1196,
"userName": "Goodtimes",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Request a room in a quiet area.",
"frequencyID": 2,
"title": "Needs updating and higher quality",
"comment": "Have stayed at this location numerous time, it needs a face lift. Service at check-in poor, food in restaurant below average, lumpy bed, poor ventilation."
},
{
"reviewID": 11667158,
"hotelid": 421,
"userName": "Ken325",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Buffet Breakfast",
"comment": "I love staying here but frankly the over-priced breakfast buffet was a disappointment. For the cost it is limited and the eggs were cold and the bacon had been out a long time. Would have been best to go outside hotel for a fresh meal."
},
{
"reviewID": 11667196,
"hotelid": 270,
"userName": "Analyst",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Poor room maintenance",
"frequencyID": 1,
"title": "Problems with Room",
"comment": "When I arrived in the room, two lights were not working and one phone was not working. The clock was not set properly and there was no way for me to set it myself. Eventually, after a one hour wait, a maintenance person came and fixed the lights and the clock. Setting the clock was a major operation requiring taking it apart and SLOWLY turning a dial inside. The maintenance person, while very pleasant, was dyslexic and I had to correct him on the proper time. I never even bothered with the phone although it was a great inconvenience to get to the further phone on the side of the bed. In addition, there was no hair dryer and when I called down for one, I had to wait quite a while late at night to receive one. These experiences certainly gave me a more negative opinion about Belvoir hotels."
},
{
"reviewID": 11667226,
"hotelid": 3125,
"userName": "precise",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Westbury, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Mr",
"comment": "everyone with the hotel were most helpful. The shuttle to and from the airport were great."
},
{
"reviewID": 11667365,
"hotelid": 3674,
"userName": "Roadhog13",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "minnesota",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Worn down",
"frequencyID": 4,
"title": "Very tired",
"comment": "The room was worn down and very tired. the carpet was gross and the walls and bathroom were very beat up."
},
{
"reviewID": 11667378,
"hotelid": 1291,
"userName": "Steve12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "1/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfort - Relaxation",
"frequencyID": 4,
"title": "We always feel at home",
"comment": "Thank you - The staff is great and always takes good care of us. We feel at home once we get there."
},
{
"reviewID": 11667438,
"hotelid": 1703,
"userName": "Disneegirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The elevators are split for the floors and you have to have your room keys to ride the elevator to your floor. :)",
"frequencyID": 2,
"title": "Very friendly and helpful, great atmosphere",
"comment": "The Belvoir Downtown Phoenix was a beautiful hotel with many great features. The rooms were very nice and every one of staff was very friendly. I loved the proximity to the Convention Center, Arizona Center, stadiums, etc. They even brought in a big screen in the bar area for us sports fans. I would definitely stay here again."
},
{
"reviewID": 11667458,
"hotelid": 914,
"userName": "ronda626",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Clearwater, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Location",
"comment": "I return yearly for a conference and find it to be a very good experience. Staff and facilities are very nice and ready to serve you."
},
{
"reviewID": 11667545,
"hotelid": 1496,
"userName": "SeattleTraveler",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Noisy",
"frequencyID": 4,
"title": "Noisy",
"comment": "Freeway on each side of hotel just resonates within. Behind is where they park the garbage trucks -- smell is quite bad."
},
{
"reviewID": 11667684,
"hotelid": 421,
"userName": "George49",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Registration at arrival not appropriately handled in timely manner",
"frequencyID": 2,
"title": "Inability to handle large no.",
"comment": "Upon arrival at hotel for 4 day conference, hotel was not able to handle multiple registrants waiting in long lines to have access to rooms. After a 4 day stay, hotel did not have information of multiple guests staying in one room and therefore billing was only able to be delivered to one person doing the reservation."
},
{
"reviewID": 11667785,
"hotelid": 1726,
"userName": "VelvetHammer",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a great place to stay in Myrtle Beach - It is close to everything and is a beautiful hotel with great staff!",
"frequencyID": 3,
"title": "Great Experience!",
"comment": "I stayed for a conference & brought my family along. We felt at home - I have been an operations manager in hotels for over 15 yrs & know what to expect & where to look :) The management of this hotel does a great job & it shows through the care taken at their property & by the staff's willingness to ensure a perfect stay - Melissa/HSKP and Hermann/Bellman are the BEST!"
},
{
"reviewID": 11667848,
"hotelid": 344,
"userName": "david52",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "hawaii",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "food is weak and over priced not enough value for the cost.",
"frequencyID": 2,
"title": "food",
"comment": "the italian food on the ground level was over rated, both meals were too salty. the wine was over priced."
},
{
"reviewID": 11667912,
"hotelid": 855,
"userName": "Lizzie58",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boston MA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "I got more than my money's worth staying here. My bed was extra comfortable and all the staff were extra friendly.",
"frequencyID": 1,
"title": "Comfort",
"comment": "I was in town for my nephew's wedding. I was really exhausted from traveling. I had a great night's sleep in my hotel bed."
},
{
"reviewID": 11667925,
"hotelid": 3616,
"userName": "Rose85",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Falls Church VA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location - off of I-95 and is pet friendly.",
"frequencyID": 3,
"title": "Great hotel",
"comment": "Experience overall was positive. room service breakfast eggs were cold. Love that hotel was pet friendly."
},
{
"reviewID": 11668080,
"hotelid": 350,
"userName": "MG1000",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fairbanks, AK, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent Customer Service",
"frequencyID": 2,
"title": "Great Customer Service",
"comment": "Belvoir Anchorage is a great hotel. The rooms were clean and comfortable and the customer service was exemplary."
},
{
"reviewID": 11668162,
"hotelid": 1703,
"userName": "dad2tandj",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Michigan, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Quiet",
"comment": "My room was very quiet; hallway noise was almost non-existent. Not much you could do about the ASU Marching Band playing in front of the TV studio nearby :-)"
},
{
"reviewID": 11668171,
"hotelid": 914,
"userName": "Sunkist",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Belleair, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Delightful facility, location, and staff - very nice.",
"frequencyID": 2,
"title": "Great Weekend",
"comment": "The hotel is welcoming in every respect - room, food and service. Fantastic location on Sand Key Beach, next to a lovely park that lets one really enjoy a relaxing vacation. The dinner at Rusty's was well presented and very tasty. Very nice stay."
},
{
"reviewID": 11668290,
"hotelid": 468,
"userName": "Idonno",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "NY",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Adequate room with great staff to off-set",
"frequencyID": 4,
"title": "Great staff",
"comment": "I was there for an extended stay 6+ ( minus family & for 2 days biz associates) during that time there was never a time when the staff was not .... Terrific! they made my stay tolerable and very much enjoyable."
},
{
"reviewID": 11668307,
"hotelid": 341,
"userName": "SKSaxena",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Benicia, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location.",
"frequencyID": 2,
"title": "Mr.",
"comment": "Restaurant and facility was excellent."
},
{
"reviewID": 11668599,
"hotelid": 995,
"userName": "Choco82",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Waipahu, HI",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff and service.",
"frequencyID": 3,
"title": "Best Disney Shuttle Staff Ever!!!",
"comment": "Whenever I need to go to Disneyland, my very first choice is Belvoir Anaheim. The reason? I come back because the wonderful service that we receive, especially from the bellmen/shuttle bus drivers. They are EVER so courteous, wonderfully pleasant, and full of humor. They make you feel like family!! Thanks Pavel, Bill, and Manuel, and the rest! I always want to come back to see them, they make my stay an enjoyable one! Hotel is conveniently close to Disney."
},
{
"reviewID": 11674735,
"hotelid": 3068,
"userName": "Lucy7",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Roanoke, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The rooms are clean and the beds are very comfortable.",
"frequencyID": 2,
"title": "Belvoir Roanoke Hotel",
"comment": "This hotel has a great location, and the bedding is so comfortable and clean!"
},
{
"reviewID": 11675057,
"hotelid": 353,
"userName": "saintsfamily12",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "currently under construction",
"frequencyID": 4,
"title": "Under Construction",
"comment": "Folks considering this hotel should be aware it is under construction, although we were not told in advance. This the type of construction that will definitely affect your stay and your comfort."
},
{
"reviewID": 11676473,
"hotelid": 1995,
"userName": "philly1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NY",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff was great and overall experience good",
"frequencyID": 2,
"title": "BAthroom",
"comment": "Bathroom fixtures need updating . Shower was hard to turn on and off. The sink drain stopper wasn't functioning and the \"towels\" were a little worn---not plush and a little too aged for this type of hotel."
},
{
"reviewID": 11679142,
"hotelid": 828,
"userName": "tonyHapfrompgh",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "staff is great..Alex, Jameel, Stephanie, alyce",
"frequencyID": 4,
"title": "another week",
"comment": "Good visit as always..new guy Jameel at the front desk has really caught on quick..very personable and overall good guy..always calls me by name and very attentive.."
},
{
"reviewID": 11679227,
"hotelid": 380,
"userName": "LoyM",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Would go back again",
"comment": "The Big Kahuna Service by the pool staff was the best!!!! Loved going to the beach with our chairs and towels. But the best service was the water and fruits they delivered to us at the beach. I always looked forward to it."
},
{
"reviewID": 11679344,
"hotelid": 95,
"userName": "mary80",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Western Kansas and Oklahoma",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Well trained staff--welcoming and professional and fun!!",
"frequencyID": 3,
"title": "tell all your friends!!",
"comment": "Welcoming professional and attentive staff. I shall return!! I love the parking service!!!"
},
{
"reviewID": 11680258,
"hotelid": 353,
"userName": "Mmcclosky",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't st.ay in room 918",
"frequencyID": 2,
"title": "Plumbing Room 918",
"comment": "Imagine sleeping in a room where the water did not turn off in the tub? One of the staff members removed the drain plug."
},
{
"reviewID": 11680389,
"hotelid": 3052,
"userName": "HeyDrK",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Pennsylvania",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Manny at the front door was THE BEST!!!!!",
"frequencyID": 2,
"title": "Interesting",
"comment": "The hotel was very nice. The room was somewhat small, but the amenities were satisfactory. The staff was cordial, and very accommodating! Drop-off/pick-up was quite difficult due to location, but the staff was responsive to all my needs."
},
{
"reviewID": 11681124,
"hotelid": 48,
"userName": "Art13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Atlanta, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Food was great",
"frequencyID": 2,
"title": "Excellent three day stay",
"comment": "The food was consistantly excellant. I was amazed that several hundred people at the conference could be served three meals a day so fast and yet be so good."
},
{
"reviewID": 11681544,
"hotelid": 1569,
"userName": "mlovesj",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Oregon, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "For being so close to a major attraction - disneyland, there is a lot of room to strech out.",
"frequencyID": 2,
"title": "great time",
"comment": "we liked being close to disneyland. my granddaughter loved the pool. I'll definitely return."
},
{
"reviewID": 11681588,
"hotelid": 1774,
"userName": "SaltLakeCityScott",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Duluth, MN",
"arrivalMonth": "10/2012",
"datePosted": "10/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you want a view, be sure to request a lakeside room",
"frequencyID": 2,
"title": "hotel excellent - club level a disappointment",
"comment": "I recently traveled with a colleague who had mobility issues, and so booked the club floor to allow easy access for breakfast. The food offerings in the club were minimal, with limited offerings and really below par pastry choices. The attendant seemed not to have been trained and was invisible most of the time we were there for breakfast. The second morning we opted to eat in the hotel's main floor restaurant, which is well run and serves above average food. The dinner there the night before was truly excellent, and the service was as well. The whole hotel facility was very attractive and well-maintained. The views on the city-side rooms, however, are not city views but rather look out on the hotel parking facility. I attend a meeting in Duluty every year, and next fall will request a lake view room not on the club level."
},
{
"reviewID": 11681649,
"hotelid": 1047,
"userName": "APoint",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "virginia",
"arrivalMonth": "10/2011",
"datePosted": "10/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The service is aweful and the building is not ready for guests.",
"frequencyID": 4,
"title": "Hotel is not ready",
"comment": "This Belvoir does not meet up to the promise that Belvoir typically does. The staff are shared between multiple properties and were not knowledgeable about the Belvoir location. There is no club room and no wireless internet available in the rooms. The rooms are small and were quite dirty. Do not eat at the restaurant, it is not worth it."
},
{
"reviewID": 11681743,
"hotelid": 468,
"userName": "Ger4",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New york",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location,location,location!",
"frequencyID": 2,
"title": "This hotel has a great location",
"comment": "Due to its close proximity to the Disney parks, I frequent this hotel often. I love the overall look of the hotel. The lobby area and grounds are beautifully kept, however the bathrooms are in need of updating and housekeeping is never great. Overall I would recommend this hotel to adults traveling to Disney whether it be for business or pleasure."
},
{
"reviewID": 11681868,
"hotelid": 315,
"userName": "Tom1822",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Singapore",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location !",
"frequencyID": 4,
"title": "Great Location, Nice Facilities and Friendly Staffs",
"comment": "This hotel is located just within 5mins walking distance from Pier 39 Fisherman's Wharf ! I like the young vibrant color themes of the rooms and the full coffee maker set with quality coffee bags available inside the room. Internet connection in room chargeable as well as parking for guests - I guess this should be reviewed and considered as waiver for guests. With BPG recognition."
},
{
"reviewID": 11705828,
"hotelid": 3175,
"userName": "roxylola",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "philadelphia",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great bell captains!",
"frequencyID": 4,
"title": "roxylola",
"comment": "just need more free weights!"
},
{
"reviewID": 11715084,
"hotelid": 1959,
"userName": "Yin1406",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ensenada Municipality, Baja California, Mexico",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 2,
"title": "Great service",
"comment": "Helped us a lot about tourism information"
},
{
"reviewID": 11738594,
"hotelid": 377,
"userName": "JCShoes",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff went out of their way to help make our stay outstanding.",
"frequencyID": 3,
"title": "Where in the World is Joe Bonamassa - Why, Waikiki of course!",
"comment": "Followed Joe to Honolulu as he played the Hawaii Theater and stayed at the Belvoir Waikiki. E-V-E-R-Y-O-N-E of the staff went out of their way to make our stay fantastic. From the moment checked in - to 5 days later when we checked out: perfect service. Poolside: waiters/waitresses gave us anything we wanted, even if it was just a glass of water; Surf rentals: Big shot out to Jeff who took excellent care of us; finally all of the staff at the Kai were simply the best. Concierge helped us with a rental car - and recommended spots to stop at around the island. Truly a top-notch hotel."
},
{
"reviewID": 11738605,
"hotelid": 3205,
"userName": "ColoradoAlan",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colorado Springs,",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly Staff",
"frequencyID": 2,
"title": "Awesome Stay",
"comment": "Hotel exceeded my expectations. The staff was awesome. They were friendly and thoughful. The housekeeper saw that I had used all of the coffee in the room - she left me additional without my asking for it. That is service! She exceeded my expectations."
},
{
"reviewID": 11764280,
"hotelid": 1495,
"userName": "Sam248",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Traverse City, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Experience",
"comment": "The hotel was very comfortable and the staff was really nice starting with the shuttle ride from the airport to the property."
},
{
"reviewID": 11766195,
"hotelid": 691,
"userName": "Bricks",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NY",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean",
"frequencyID": 3,
"title": "A Great Place to Stay",
"comment": "This recently renovated hotel is a wise choice for anyone staying in the D.C. area. Cleanliness is evident everywhere and the staff is attentive and friendly. Their is some road work going on nearby which makes getting in and out tricky, but I would not fault the hotel for this. Overall it was a great stay."
},
{
"reviewID": 11779930,
"hotelid": 3748,
"userName": "camgear72",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando FL",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Really nice people and a very clean",
"frequencyID": 2,
"title": "favorite tampa hotel",
"comment": "We enjoyed our stay in quiet rooms of this hotel, restaurant service was good with a clean atmosphere. Nice lobby, reservations where in order as planned."
},
{
"reviewID": 11787065,
"hotelid": 607,
"userName": "KK12",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "North Carolina, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and great location",
"frequencyID": 1,
"title": "Great location & nice hotel",
"comment": "My only two complaints would be the small elevator and the hotel was a little overpriced. I did however love the location in reference to Harvard."
},
{
"reviewID": 11804498,
"hotelid": 196,
"userName": "SuperLobbyist",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is very large, though the staff I dealt with mitigated this through their friendly demeanor and caring efforts.",
"frequencyID": 2,
"title": "A great business location in Chicago River North",
"comment": "A superb location and excellent service mark this large and very comfortable establishment, in Chicago's River North neighborhood. Staff is engaged and friendly; and appear to be truly concerned about the welfare of guests. Rooms on the club level are well appointed and relatively large. The only off note was the quality and preparation of the evening \"snacks\" offered in the Club Lounge in the evening; though the continental breakfast in the morning was fine."
},
{
"reviewID": 11811741,
"hotelid": 48,
"userName": "RONP",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lexington, KY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "FRIENDLY STAFF",
"frequencyID": 3,
"title": "nEVER LET DOWN",
"comment": "NEVER FELT AT ONE TIME ANY ISSUE OR CONCERN WOULDNT BE ADDRESSED"
},
{
"reviewID": 11817873,
"hotelid": 992,
"userName": "78born",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Close and Comfy",
"comment": "Great area, comfy beds. I would really like to purchase one."
},
{
"reviewID": 11819249,
"hotelid": 1776,
"userName": "RemoMD",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "River Falls, WI 54022, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Did not recognize Gold status.",
"frequencyID": 2,
"title": "Good Location",
"comment": "Nice hotel in heart of Philly."
},
{
"reviewID": 11820716,
"hotelid": 468,
"userName": "Barbie62",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Chicago, Illinois",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Be aware of hiden costs",
"frequencyID": 4,
"title": "Rates",
"comment": "They charged us for the resort service package, Which included the workout room. The guy checking us in never told us that it was mandatory. It was an extra charge on top of the room rate. I am very angry about this, since there are so many other fees already that go along with the room rate."
},
{
"reviewID": 11834214,
"hotelid": 1726,
"userName": "Gary1955",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "High Point, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service",
"frequencyID": 2,
"title": "Love this hotel",
"comment": "This time was the best of all, others were good but the one was exceptional"
},
{
"reviewID": 11841661,
"hotelid": 5611,
"userName": "91voyager",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This property is due for a renovation!!!!",
"frequencyID": 2,
"title": "spa tub not working",
"comment": "stayed for 2 nights. oct 6. Received postcard promising a call back before our visit, never got a call. Room was average condition, the in room spa tub was broken and I was not informed of this condition. This spa has obvious evidence of long term neglect. The knobs are frozen with rust and the buttons stuck in the depressed position. As an SVO, this is not what I expect from Grandbourne properties. This is unit 3057, to save you sometime in researching."
},
{
"reviewID": 11848207,
"hotelid": 377,
"userName": "Lindush",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mississauga, Ontario, Canada",
"arrivalMonth": "8/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent customer service.",
"frequencyID": 2,
"title": "Great stay! 'Looking forward to our return visit.",
"comment": "From check-in to check-out, the staff and management did all they could to ensure a comfortable, no-hassle stay. The choice of pools and their locations were excellent, and were well-supported by towel and cabana services, and a variety of restaurants and fast-food services within easy walking distance. Combined with clean, comfortable rooms, as well as an excellent downtown location, this hotel is a winner!"
},
{
"reviewID": 11850089,
"hotelid": 1569,
"userName": "tjs99",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Loved the Club Lounge",
"comment": "The upgrade to Club floors more than paid for itself with the daily breakfast and evening snacks"
},
{
"reviewID": 11852075,
"hotelid": 115,
"userName": "MGMc",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Convenient location",
"comment": "Comfortable, convenient and friendly"
},
{
"reviewID": 11852407,
"hotelid": 3207,
"userName": "Karaboo",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Tiny and untidy",
"comment": "The bathroom was tiny and not practical for a women to get ready in. My wife had to do her hair and make up in the room because of the lack of counter space and fan to unfog the mirrors. My biggest complaint was the first impression of seeing stains on the toilet seat and sheets, and the grimey bathtub drain. The staff did act promptly to address them, but after scrubbing the toilet informed us that the stains could not be removed because the age of the facilities. My thought was that it is a reasonable expectation that your toilet seat be stain-free. It is not very expensive to buy a new toilet seat."
},
{
"reviewID": 11854490,
"hotelid": 1130,
"userName": "Michelle77",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Columbia, MD, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great stay!",
"comment": "What a nice hotel, full of friendly staff members! Loved Phyllis on the concierge level. She was a fabulous hostess! I was lucky enough to be in the hotel for the managers reception. What a nice touch! I wish I could have stayed longer."
},
{
"reviewID": 11860474,
"hotelid": 434,
"userName": "ys64",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You need to stay the night to really appreciate the rooms, but ultimately they're as nice as the common areas and the staff.",
"frequencyID": "",
"title": "A slowly growing pleasant surprise",
"comment": "First impression of the room wasn't great - carpet, sheets, bathroom fixtures, entry lighting."
},
{
"reviewID": 11863177,
"hotelid": 954,
"userName": "PAW1",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sedona, AZ, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great staff",
"comment": "The staff are always ready to help in any way they can. My only complaint was that it took the shuttle too long to pick us up at the airport."
},
{
"reviewID": 11867856,
"hotelid": 270,
"userName": "Myrtle12",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Sagamore Hills, OH 44067, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "!st Trip to Atlantic City",
"comment": "The location was a bit farther from the Boardwalk than we anticipated, but the weather was great so we enjoyed the extra walking. It would be helpful to have a back entrance so you don't have to keep walking around the block to get to the heart of Atlantic City's Boardwalk area."
},
{
"reviewID": 11869254,
"hotelid": 48,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Guatemala",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great service",
"comment": "Always your staff received me with a smile!!!!!"
},
{
"reviewID": 11871332,
"hotelid": 421,
"userName": "Anonymous",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Dated, Noisy and far below expectations",
"comment": "I stay in NYC almost every week. This time my wife wanted to come along so I thought booking into the Belvoir would be a nice upgrade from many of the slightly lower rated hotels I normally stay at near Chelsea. The Belvoir was allegedly recently remodeled. I found the room to have a dated feel, very poor fit-n-finish and worst of all it was incredibly noisy. We could hear entire conversations from guests on both sides of our room (and they certainly were not shouting). This was even on a club level floor. In summary, for the money and the other reviews, I expected so much more. I would not recommend this hotel."
},
{
"reviewID": 11872319,
"hotelid": 1995,
"userName": "Nina715",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Wilmington, DE, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is friendly, professional and helpful",
"frequencyID": 3,
"title": "The hotel is a great place to stay",
"comment": "The hotel is clean and the room was very comfortable. The front desk staff was very helpful, informative, professional and nice."
},
{
"reviewID": 11872460,
"hotelid": 855,
"userName": "marvr",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Location for Long Island",
"comment": "The hotel is located well and easy to get to. The staff is very helpful, but I found that many of the rooms (even on a preferred floor) are in need of repair (torn and stained carpets) and refurbishing. Overall it is a good value."
},
{
"reviewID": 11872681,
"hotelid": 3679,
"userName": "drex88",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "very nice",
"comment": "Very nice, my new favorite hotel"
},
{
"reviewID": 11872695,
"hotelid": 353,
"userName": "James121",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't stay here",
"frequencyID": "",
"title": "Poorly maintained and managed hotel",
"comment": "The room keys didn't work reliably. I had to have mine replaced three times during my 5-day stay. There were cockroaches in my 42nd floor room. The elevators broke and were unoperational for about two hours. There was construction noise in the room during the day. The WiFi which should have been free to those of us on the Club floor didn't work reliably and when trying to log on it kept prompting us to pay for it. The overall impression is that of a poorly managed hotel. Just not a very pleasant stay."
},
{
"reviewID": 11872753,
"hotelid": 19,
"userName": "DarJ01",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 2,
"title": "What a location !",
"comment": "Having the hotel literally at the airport was extremely convenient and eliminated many hassles. Was also very handy due to late night arrival - I could just go to the hotel and did not have to worry about getting a rental car and driving to a hotel after midnight. Concierge staff was very helpful - drove me to rental car pick up and delivered luggage to my airline departure lounge. Hotel needs to be marked better inside the airport."
},
{
"reviewID": 11872806,
"hotelid": 1569,
"userName": "Accessdenied8",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Be patient the staff has plenty of keys",
"frequencyID": 3,
"title": "How many room keys does it take",
"comment": "We've been locked out of the building parking lot and are room multiple times each and every day. A 4 night stay has given us more time at the front desk than Disneyland and are room we are very frustrated. We had to get new keys this before going to breakfast the over and under is how many keys today. Overall the hotel is clean, convenient, and offers a lot."
},
{
"reviewID": 11873581,
"hotelid": 1137,
"userName": "Sydelle39",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Greenacres, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Review of hotel",
"comment": "We have stayed at your hotel many times and will do so when we are in the area again."
},
{
"reviewID": 11873859,
"hotelid": 3054,
"userName": "Traveler69",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "PLAN TO WAIT FOR A ROOM WHEN YO ARRIVE",
"frequencyID": 3,
"title": "CHECK IN",
"comment": "WAITED ALMOST 3 HOURS TO GET A ROOM. FRONT DESK PERSON SAID THEY WOULD CALL MY CELL WHEN IT WAS READY, BUT THEY NEVER DID."
},
{
"reviewID": 11874546,
"hotelid": 1291,
"userName": "Mattie729",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "within walking distance of Riverwalk",
"frequencyID": 3,
"title": "Good location, dining and room service options",
"comment": "good location, i.e. proximity to Riverwalk, very comfortable beds, nice TV/cable/movies on demand options, variety of room service food options, nice dining options, nice decor"
},
{
"reviewID": 11875132,
"hotelid": 94,
"userName": "Hungry",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hollidaysburg, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don''t trust the staff's knowledge of the hotel",
"frequencyID": 2,
"title": "Great hotel but staff stupid",
"comment": "The hotel was very clean and upscale. But, when we checked in we were told breakfast buffet closed at 10:00AM but you could order from the menu until 11:00AM. The next morning I went for coffee at 10:15 and the waiter confirmed the above. When we went to breakfast at 10:30 , a different waiter told us the dining room closed at 10:00AM. When complaining at the reception desk the young lady told us that was wrong that breakfast was served until 11:00AM but was surprized to check and find the resturant was closed. Anyone in charge?"
},
{
"reviewID": 11875311,
"hotelid": 1703,
"userName": "Anonymous",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Omaha, NE, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Nice hotel with terrible front desk staff.",
"frequencyID": 4,
"title": "Front desk staff",
"comment": "Your front desk staff is slow, unprofessional, and rude. In addtion, as a Platinum member I expect to be able to get a little bit of a late checkout instead of being told that I have to leave as early as possible because a convention is coming in and rooms are needed."
},
{
"reviewID": 11876148,
"hotelid": 1552,
"userName": "fourten1j",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Seattle, WA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "A lot of families stay here; hotel oversells parking",
"comment": "I stayed here this week and was on the club floor, room 757. It was at the end of the hall, so it was quiet except the times when children would run up and down the hall screaming and playing."
},
{
"reviewID": 11877195,
"hotelid": 1995,
"userName": "2012Travelers",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "CA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The access from freeway is great.",
"frequencyID": 4,
"title": "Appreciated Upgrade",
"comment": "We were upgraded to a suite which showed its wear. Room was clean and spacious. The big problem for us was this Suite is close to the elevator shaft, so we listened to the elevator come go and the whole time we were there."
},
{
"reviewID": 11877217,
"hotelid": 102,
"userName": "megmul",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Portland, OR, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "quiet",
"frequencyID": 2,
"title": "comfort and quiet",
"comment": ".We were celebrating our 25th anniversary and we were pleased with the room. It was clean and comfortable. There was only two small negatives and one was the toilet ran all the time so we had to make sure we kept the bathroom door shut. We paid extra to have the extra amenities that we didn't really use but did enjoy the cont breakfast and appetizers in the evening. We ate in the restaurant the first night, we felt rushed and it was not that great so we ate out after that."
},
{
"reviewID": 11877290,
"hotelid": 813,
"userName": "drybones",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Syracuse, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice quiet and clean rooms",
"frequencyID": 2,
"title": "Great Stay",
"comment": "Wonderful staff quiet floor and quiet room. Clean. Enjoyed our four nights."
},
{
"reviewID": 11877386,
"hotelid": 468,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sao Paulo - S㯠Paulo, Brazil",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is amazing, its a really resort",
"frequencyID": 3,
"title": "A dream....",
"comment": "I this month, me, my wife and my son could fulfill a dream of a long time. Thanks to everyone in Dolphin who contributed much of it to happen."
},
{
"reviewID": 11877723,
"hotelid": 421,
"userName": "KIMJOY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is amazing!!",
"frequencyID": 3,
"title": "The location is amazing!",
"comment": "The hotel is wonderful, but the location is to write home about!"
},
{
"reviewID": 11877985,
"hotelid": 1776,
"userName": "chartman12",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's in prime location in the heart of Philadelphia and is easily accessible to restaurants and city hall.",
"frequencyID": 4,
"title": "Great location",
"comment": "The Belvoir is in a great location, but the rooms need to be upgraded. The carpet looked very worn. The bed and bathroom were clean."
},
{
"reviewID": 11878039,
"hotelid": 1552,
"userName": "Sergio702",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "10/2011",
"datePosted": "10/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Parking is horrid.",
"frequencyID": "",
"title": "Nice facility-Front Desk Staff NOT",
"comment": "This hotel was great overall but for some reason my guest key was demagnitized from club level access which is great. I proceeded to the front desk where I found three agents standing there doing nothing as thier was no guests in line. They saw me and just kept talking among themselves virtually ignoring me. Finally one of the agents said \"yes\" I explained the situation, no smile, no apology, just \"give me your id\" I complied and she said \"next time try not to demagnitize the key\". Now I'm not an idiot and I even told her as such. What a waste of an employee. Attitude all the way."
},
{
"reviewID": 11878285,
"hotelid": 868,
"userName": "FrequentTraveler13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Minneapolis, MN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "THE BEST IN NORTHERN JERSEY",
"frequencyID": 4,
"title": "Simply the BEST!",
"comment": "Another fabulous stay. This hotel is truly a gem. I cannot thank the staff enough. I am tending to spend my weekends here. Its home away from home."
},
{
"reviewID": 11878319,
"hotelid": 127,
"userName": "Devin1984",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel is awesome",
"frequencyID": 2,
"title": "Amazing",
"comment": "This hotel went above and beyond for me and my wife's anniversary. They made our time there feel magical."
},
{
"reviewID": 11878369,
"hotelid": 3205,
"userName": "skjk",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Baltimore,MD",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Over priced and old",
"comment": "The hotel was old and the bathrooms were gross. The bedding was nice but overall it was overpriced for the quality."
},
{
"reviewID": 11878396,
"hotelid": 1236,
"userName": "Rodroddy",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "fitness room equipment was a nice surprise",
"frequencyID": 2,
"title": "Needs Improving",
"comment": "Room had scratched furniture, the ironing board was almost unusable, desk chair was broken, low water pressure in shower"
},
{
"reviewID": 11878475,
"hotelid": 196,
"userName": "doktorsap",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Heidelberg, Germany",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Excellent employess",
"comment": "Hello"
},
{
"reviewID": 11878488,
"hotelid": 166,
"userName": "meandmore",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice place",
"comment": ". . .if you don't mind being a bit away from the centre of things. Clean and quiet. I wanted to have a \"late\" check-out (only 2 hours!) and they wouldn't/couldn't accommodate my request, which was inconvenient for me."
},
{
"reviewID": 11879683,
"hotelid": 379,
"userName": "poipu12",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NYC",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location is great.",
"frequencyID": 4,
"title": "location is great",
"comment": "Poipu location can't be beat. However the facilities are lacking in many ways. Only one pool with service and drinks, garden rooms are far away, parking is far, only one restaurant with breakfast and dinner as option, rumfire seriously lacking in service while staff servers cranking complain about no buffet. Gym is horrible."
},
{
"reviewID": 11881740,
"hotelid": 2017,
"userName": "bobn",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "conservation",
"comment": "water conserving shower fictures a positive but air condjiioning discharge to shower stall leeds to a cold shower"
},
{
"reviewID": 11882167,
"hotelid": 166,
"userName": "Diane2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kentucky",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great location",
"comment": "Belvoir Society Hill is a great hotel in a great location. Staff are attentive, helpful. Food was very good."
},
{
"reviewID": 11882230,
"hotelid": 691,
"userName": "DisgustedTraveller",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Lake Forest, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "STAY AWAY!!!!",
"frequencyID": 4,
"title": "Old, Creaky Belvoir - needs total makeover",
"comment": "It started at checkin - 10 pm, 5 people in line, and every checkin seemed to take 5 minutes. How can checking into a hotel be so hard? The check in staff were clearly not happy being there."
},
{
"reviewID": 11882422,
"hotelid": 3052,
"userName": "Dixie23",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Service is great and the staff is so helpful and friendly",
"frequencyID": 4,
"title": "Perfect location",
"comment": "I have been staying at this hotel since it opened over a year ago. I am a guest here at least once a month and love the location, the staff and the comfort. However over the last couple of months the hotel seems to be not as clean as it was and the rooms are looking worn."
},
{
"reviewID": 11883977,
"hotelid": 1428,
"userName": "oscarpig",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tarryown, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the King rooms do not have a bath tub only stall showers",
"frequencyID": 3,
"title": "major problems but staff fixed them",
"comment": "Anytime I am inthe area i stay in this hotel - this trip I incurred many problems -"
},
{
"reviewID": 11884013,
"hotelid": 196,
"userName": "Bob1987",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Avergage level of room for premium price",
"comment": "the room was average for the quality of the hotel. the amenities were limited. the tv did not work well. there was no hotel guide - electronic or printed for the services available. the rooms were noisy with sounds very clearly coming from the room vents., Very limited dining options at the hotel if you are not attending an event on site or want to eat off site. The front desk was always understafffed and service was delayed due to this."
},
{
"reviewID": 11884341,
"hotelid": 606,
"userName": "Anonymous",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Far from downtown. Middle of nowhere.",
"frequencyID": 2,
"title": "Average Stay",
"comment": "I'm a huge BPG fan, however, this Belvoir didn't meet the standards I'm used to. As a Gold member, I was put in a ground floor room across two meeting rooms. That's not welcoming for a Gold member. The ventilation system is quite loud, and The location is far, not walking distance, to downtown Burlington. There are other hotels right near the water with updated accommodations. BPG should consider opening a hotel closer to downtown. I only stayed here because I'm an BPG Gold member, but if I weren't, I would have easily chosen another hotel."
},
{
"reviewID": 11884345,
"hotelid": 1523,
"userName": "Tx113",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Texas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convenient to the convention center",
"frequencyID": 4,
"title": "Growing pains",
"comment": "I'm not sure how old this hotel is, but it has a few improvements to make in order for me to ever consider coming back. While here for a conference, I was constantly surprised by the lack of preparedness from the hotel staff. We pretty much took over the hotel and it was obvious that there would be peak times when more staff was needed but this was not thought through at all. While the staff (for the most part) was friendly, the complete lack of manpower meant that a simple sandwich and soup lunch took me almost two hours or finding a package took 47 minutes (yes, I timed them)."
},
{
"reviewID": 11884659,
"hotelid": 3077,
"userName": "Sam34a",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "California",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Customer service is horrible",
"frequencyID": 4,
"title": "Hotel staff not customer friendly.",
"comment": "The hotel staff is not at all friendly. Being a platinum member and frequent visitor, everytime I check in, I need to approach the front desk to correct my corporate ID and room rate. Never were given upgrades with reason that we are sold out. Room quality, especially bathroom, shower are below average and do not command the price they ask for. Folio is not sent promptly upon check out and need to call requesting the folio. Charges appear on credit card only after two weeks post stay which makes it increasingly difficult to settle with weekly expense report. Staff needs to learn a lot about courtesy and customer service. A simple smile sometimes does the magic rather than showing emotionless faces everytime"
},
{
"reviewID": 11884889,
"hotelid": 636,
"userName": "Denk",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "Good Location",
"comment": "PRO:"
},
{
"reviewID": 11885242,
"hotelid": 1556,
"userName": "srtecate",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "10/2460",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "GOOD,CLEAN COMFORTABLE",
"comment": "Stayed 4 nights perfect for just needing a place to sleep. Courtious staff. Good location."
},
{
"reviewID": 11885550,
"hotelid": 607,
"userName": "Rich6",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Woodbury, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location and Old World Charm!",
"frequencyID": 3,
"title": "Perfect Accomidations for Boston Vaca!",
"comment": "This hotel met all of my family's needs and more for our Boston vacation. Great location to enjoy Cambridge and connect to the rail. This Grandbourne property had all of the luxuries plus the old world charm!!"
},
{
"reviewID": 11885864,
"hotelid": 421,
"userName": "Guest80",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Los Angeles",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Noisy!!!!",
"frequencyID": 4,
"title": "I would not recommend this hotel",
"comment": "I have stayed at this hotel once before for business and this was my second time. This time I was expecting it to be better than my first because I was the highest customer loyalty platinum rating. The room was dirty, there was female long hair in the sink and the tub when I checked in, I was put next to the ice machine (as a platinum member I should receive an upgrade), and the walls are paper thin. I was not able to sleep at all in this hotel."
},
{
"reviewID": 11885913,
"hotelid": 1236,
"userName": "rgerbertxn",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Napa Valley, California 94558, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Priced too high",
"comment": "Loud noise in the room, some of the plugs didn't work, carpet frayed, bathroom tile chipped, ironing board cover looked like it was about 20 years old, etc.. I travel a lot for work and enjoy being a Grandbourne member but this hotel needs a major face lift."
},
{
"reviewID": 11885987,
"hotelid": 802,
"userName": "Lisa564",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The view of the falls in the back is breathtaking!",
"frequencyID": 3,
"title": "Overall great experience",
"comment": "This is a beautiful hotel with very friendly staff. My one complaint was the television reception. The satellite/cable signal was poor."
},
{
"reviewID": 11886282,
"hotelid": 151,
"userName": "iaisic",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Israel",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very close to Holland Tunnel",
"frequencyID": 2,
"title": "Excllent hotel, close enough to NYC",
"comment": "I stayed in this Belvoir for 5 nights during October 2012. It's a great hotel with very good amenities and I would definitely recommend it to anyone!"
},
{
"reviewID": 11886861,
"hotelid": 127,
"userName": "santafe42",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Santa Fe, NM, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "SD Belvoir Bay View",
"comment": "Excellent hotel, comfortable bed, wonderful view over the marina. However, the dining area was closed (Tuesday night) and the bar food mediocre. A real annoyance was the charge for wifi in the room."
},
{
"reviewID": 11886935,
"hotelid": 468,
"userName": "RARman",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Stow, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "lovely location with many restaurant choices within hotel or within walking distance",
"frequencyID": 4,
"title": "2012_10_SMTAI Stay",
"comment": "very comfortable room. Non-carpeted floor in room was a bit sticky. Room was comfortable and otherwise clean. Robe and slippers would have been nice"
},
{
"reviewID": 11887114,
"hotelid": 421,
"userName": "Verao",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "California",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This hotel is like a huge Central Station and they have no control over what's going on in there.",
"frequencyID": 4,
"title": "Incredulity!!!",
"comment": "The first room we were put in, smelled of vomit and the air conditioning wasn't working. We were told there were no other rooms available to move."
},
{
"reviewID": 11887168,
"hotelid": 1391,
"userName": "Gpsarros",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2005",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great property",
"comment": "Really nice hotel. We got upgraded to one of the nicest suites we have seen."
},
{
"reviewID": 11887232,
"hotelid": 3576,
"userName": "TexasTraveler44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "Multiple",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Breakfast is great!!!",
"frequencyID": 4,
"title": "Parking",
"comment": "The property as a whole is wonderful. The employees are friendly and provide excellent service. I especially like Laslo in the club, and Tomasa and Laverne in the breakfast buffet. Front Desk staff are also very accommodating, friendly, and professional."
},
{
"reviewID": 11887333,
"hotelid": 151,
"userName": "Pizzirico",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "East Rutherford, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Citytrip New York City",
"comment": "During our city trip to NYC we had a very pleasant stay in this Belvoir Hotel. I would certainly recommend this Hotel for a trip to New York City. Especially to escape the hustle and bustle of Manhattan after a day in the Big Apple. Friendly personnel. Good service. Clean rooms. Fresh towels every day. Shuttle-service to Secaucus railway station was good. Total trip time from hotel to NY Penn-station was +/- 40 min."
},
{
"reviewID": 11887364,
"hotelid": 1719,
"userName": "Hybridguy",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "LA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Better than most facility",
"frequencyID": 2,
"title": "Hybridguy",
"comment": "Overall good hotel experience."
},
{
"reviewID": 11887472,
"hotelid": 3068,
"userName": "RoadWarrior30",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Convenience at a good price",
"comment": "Very convenient location at a good price"
},
{
"reviewID": 11887501,
"hotelid": 83,
"userName": "Guest31",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 4,
"title": "Goo location but need to focus on room cleaning service",
"comment": "The location and over all service was good. however the quality of the rooms were just average. The bed that I had was making too much metal / spring noise and during my 4 days of stay the cleaning staffs didn't refill the lotion or soap. I had to call the room service and get them everyday. This happened 2 weeks in a row. Also the bathroom was not cleaned properly, tub and the shower curtains had strains from day 1. MUST improve on cleanliness."
},
{
"reviewID": 11887727,
"hotelid": 1469,
"userName": "MaryS",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The view is great.",
"frequencyID": 2,
"title": "Hotel has beautiful views.",
"comment": "Hotel staff is great[ Our first room had defective room cooling and we were transferred to another room which was excellent. Restaurants are minimal with little choice unless you leave the hotel and then it's a drive. View is very good and would recommend."
},
{
"reviewID": 11887846,
"hotelid": 1727,
"userName": "Dorowine",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brooklyn, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice rooms, mediocre dinner.",
"frequencyID": 1,
"title": "Restaurant does not match hotel quality",
"comment": "Our party of 5 ate dinner at the Grubsteak Restaurant, and although the server was very nice, and the manager solicitous, the experience was a C-. There was loud techno-rock music playing in the half empty room, which was a huge disconnect from the tablecloth, roses, silver setting (although our tablecloth had a noticeable red wine stain from a previous occupant.) We asked the manager twice if he could turn down the awful music and he said he would 'see what he could do.' Huh? The music stayed the same volume throughout. The service was very very slow (15 minutes to get our drinks, 30 minutes to get our first course) even though the place was not nearly full. I think our waitress, kind but unschooled, might have been serving the whole room. The manager mostly chatted up the customers, without actually doing something constructive and helpful."
},
{
"reviewID": 11887944,
"hotelid": 115,
"userName": "malkev",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "really nice",
"comment": "The hotel and room was beautiful and I would recommend it for anyone visiting Birmingham"
},
{
"reviewID": 11887963,
"hotelid": 1497,
"userName": "Melissa68",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Great experience for pre/post cruisers",
"comment": "The Belvoir is in a great location. You can walk to everything around Old San Juan, including the pier for your cruise. Staff was friendly and very helpful. Breakfast was great and so was the Chicago Burger place."
},
{
"reviewID": 11888109,
"hotelid": 139,
"userName": "PatrickGr",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta, GA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Upgrades Taken Away",
"comment": "Evidently, the hotel takes away upgrades after giving them away if you check in late. Make sure to arrive early to accept your upgrade. With certain BPG hotels, they will upgrade your reservation which shows in the BPG app and then upon check in, the upgrade goes away."
},
{
"reviewID": 11888151,
"hotelid": 1523,
"userName": "NGCSU",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dahlonega, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Hidden Restrictions",
"comment": "I was there with a large conference and we were told that we got a percentage discount on restaurants/bars at the hotel. But apparently that discount (along with the $5 green coupons) only works on things OWNED by the hotel. No matter that nowhere is it posted on these other establishments IN the hotel that they aren't part of that. Also, everywhere you turned the restaurants/bars were all listed together with no distinguishing notes. In the books in the rooms, in the envelope for your key card, everywhere all of the eateries in the hotel were listed together. It wasn't until one unfortunate night at one of the non-included restaurants that we got our bills and learned that we couldn't use discounts or vouchers. Ouch. My wallet is still hurting."
},
{
"reviewID": 11888186,
"hotelid": 353,
"userName": "Edward47",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very close to Bourbon st",
"frequencyID": 3,
"title": "Excellent hotel",
"comment": "When I booked the hotel, I did not know what to expect, since I had never been to New Orleans. When we arrived I was impressed by the whole place. Even though there was construction the place still had very little issues. The best part was how close it is to Bourbon Street without being near the noise. Next time I come to New Orleans, this would be the hotel I will stay at."
},
{
"reviewID": 11888364,
"hotelid": 3205,
"userName": "paprika",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice hotel, but...",
"comment": "The hotel is definitely nice, rooms are clean and spacious (in the tower). However, my major issue was the unfair practice of charging parking fees. The website states that the hotel charges overnight rate (ridiculously overpriced, given the availability of parking spaces around the hotel), which lead me to naively assume parking during the day is not charged. Alas, it is, and the price is still high. Very, very, very unfair. What is the point of paying so much for room, and having to pay high parking and internet fees in addition? Also, the air in the rooms (in the tower at least) is extremely dry, which creates difficulties for anyone not used to desert conditions. On the plus side, there's no need for the hair dryer."
},
{
"reviewID": 11888400,
"hotelid": 421,
"userName": "JJM1",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Disappointing Stay at Belvoir",
"comment": "I was extremely disappointed with my last stay at this hotel last week. While I have stayed in this hotel 12 times in 2012 - this past stay was very disappointing. In the morning, I noticed the ceiling in my bathroom was leaking - I notified both the front desk and the service desk to address immediately. As a result of the leak, I had to wrap up and check out very quickly and the staff did not do anything to address the inconvenience for the leaking occurance. While I know nothing could be done to prevent the event, the staff reaction for the inconvenience was extremely disappointing, especially given that I have stayed at this hotel 12 times this year and am a premium member with Grandbourne. Very disappointing stay."
},
{
"reviewID": 11888401,
"hotelid": 914,
"userName": "Neecy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel is friendly and the staff goes above and beyond to make you feel like family.",
"frequencyID": 3,
"title": "Our home away from home for 10 years",
"comment": "Perfect in every way. We have stayed at this hotel every October with the exception of a couple. It is our favorite place to vacation and the Belvoir Sandkey is the best place to stay. The staff treats us like family. They address us by name and every need we have is met immediately! Love the coffee bar in the room! Thanks for taking such good care of us!"
},
{
"reviewID": 11889380,
"hotelid": 377,
"userName": "ICDoc",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very busy.",
"frequencyID": 2,
"title": "Belvoir Waikiki October 2012",
"comment": "xx02 suite is very nice. Bedroom view is of Diamond Head and evening bar music is easily heard and enjoyed. Sitting area view is of ocean. Both rooms have lanais which are great for sitting, viewing, snacking and just plain relaxing. Wi-Fi is spotty around the property. Wi-Fi is included in the daily extra charge but it is a 24 hour period. One must go through the sign-up hassle every day when the connection drops out. The connection should remain for the duration of the stay."
},
{
"reviewID": 11890547,
"hotelid": 421,
"userName": "Stacy738",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pennsylvania",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Overpriced",
"frequencyID": 2,
"title": "Disappointed",
"comment": "We had previously had a great experience with Belvoir the week before in Philadelphia, but this hotel was very disappointing. We couldn't check in when we arrived, and were told to come back a few hours later; the bag check room was full; when we were finally able to check in at 5.30 our room had not been cleaned from the previous occupants - and it took over an hour to get it ready. Parking was highway robbery and not clear at all that the charge is per 24 hours - and as we were 2 hours over is was $100 not $50. Room service charges turned a $12 kids meal into a $27 expense - before tip! Location is great but with hundreds of hotel within yards, not worth the $400+ charge we incurred ($500+ with parking)."
},
{
"reviewID": 11890641,
"hotelid": 1196,
"userName": "sbaprada",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cheshire, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location and comfortable beds",
"frequencyID": 1,
"title": "sbaprada",
"comment": "Loved the hotel, the staff were very friendly and attentive. Room was very clean and beds were comfortable. Only one complaint I could hear the people in the next room clearly when they came in at 3:00 in the morning. I had an adjoining room so maybe they are not as sound proof."
},
{
"reviewID": 11891974,
"hotelid": 127,
"userName": "camanosflower",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Camano Island, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Only good thing was it was close to airport. Nothing else was good.",
"frequencyID": 4,
"title": "Not worth $$",
"comment": "First of all, we were 8 couples \"deep\" in the check in line, and only one desk person was working. Secondly, once we got to the room finally, tried to contact guest assistance, and took 4 seperate tries calling to finally reach someone. Thirdly, with the amount of $$ we spent on our room, you would think it came with FREE Wi-FI... not the case, have to pay 14.00 a day ! Never staying again"
},
{
"reviewID": 11892108,
"hotelid": 1727,
"userName": "Steve49",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cypress, TX",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Rooms are small but nicely furnished. Construction next door blocked our view of the area.",
"frequencyID": 2,
"title": "No Hot Water!",
"comment": "Hotel informed us after checkin that hot water was unavailable - a situation that lasted for two days. As our stay was for three days, our first time in New York, and we were very disappointed. On checkout, we asked for some adjustment in the charges, which were made after some negotiation with the staff on duty."
},
{
"reviewID": 11892297,
"hotelid": 198,
"userName": "KenC",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Naperville, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Book early - it may be sold out!",
"frequencyID": 4,
"title": "Great features",
"comment": "The Belvoir Music City hotel is a great location on the East side of Nashville. Convenient to the airport, the facilities are immaculate, and the fitness center is open 24 hours - including pool and jacuzzi."
},
{
"reviewID": 11892346,
"hotelid": 353,
"userName": "Yoyi",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Key Largo, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Currently being renovated",
"frequencyID": 4,
"title": "Hotel In remodel and Disorganized",
"comment": "I had previously reserved a room through my company's travel site. Upon arrival no rooms were available. The staff gave me assigned me a room. Once I reached the room and opened the door I found that the room was under construction (part of the wall between rooms was missing) since the hotel is being renovated. I understand that mistakes can be made. So when I went back to the front desk to ask for a different room, I was told that there were no rooms available and that I would be sent to a another nearby. The sherton hotel paid for the hotel room and my taxi to the hotel and back the next moring. I still did not have a room until almost noon the next day. If the hotel new that they had an oversold situation that they would give preferance to BPG members or at least contact to us that rooms are not available. I would certainly not recommend this hotel until they finish their renovation and maybe their service will improve"
},
{
"reviewID": 11892556,
"hotelid": 392,
"userName": "CMGAZ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, property and staff!",
"frequencyID": 4,
"title": "Great stay...every time!",
"comment": "When in Sioux Falls, this is the place!"
},
{
"reviewID": 11892586,
"hotelid": 344,
"userName": "Chazcheh",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sydney NSW, Australia",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good Location",
"frequencyID": 2,
"title": "Great hotel, great price, great location",
"comment": "I have stayed in LA before, paid more money and wasnt that great of a spot. This is close to the airport, with a great shuttle service. Also easy to get around from there with the red trolley service coming past for $5. large room nice pool and gym and great help from staff"
},
{
"reviewID": 11892605,
"hotelid": 855,
"userName": 1934,
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Willowick, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is not what it appears from the outside",
"frequencyID": 4,
"title": "Too many things went wrong",
"comment": "I wanted (and expected) to like this hotel, and the lobby looks great, but after that, it is disappointing. We stay 60+ nights a year in hotels, and this one came up short of expectations."
},
{
"reviewID": 11892645,
"hotelid": 1506,
"userName": "onthego100",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "The treat I needed",
"comment": "The treat I needed to compensate for a heavy load from work."
},
{
"reviewID": 11892852,
"hotelid": 460,
"userName": "Mikho",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great location downtown and great service",
"comment": "Friendly staff. Good location. Very clean. Nice fitness center with a view on top floor."
},
{
"reviewID": 11892918,
"hotelid": 3205,
"userName": "Spartanfan",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Overall, OK",
"comment": "Overall, my stay was OK. The location is great; the staff for the most part friendly, and the fitness center was one of the nicest I have ever experienced in a hotel. The valet service was below par. When I checked in, I was promised 5-7 minute retrieval service. The average was 15 minutes with some being much longer than that. What I found very upsetting was I was promised a comp for my long wait one day, a very nice offer, but when I returned home to see my bill, I found it was only lip service as I was charged. Not enough of a problem for me to not recommend this hotel, but one that soured my experience."
},
{
"reviewID": 11892984,
"hotelid": 468,
"userName": "keef",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "York, UK",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location and food great",
"frequencyID": 2,
"title": "food wine festival",
"comment": "great beds , great location, overall helpful staff. apart from on the friday when i purchased wrist band for the food wine festival , i was misinformed that the wrist band was for 2 days , when i tried to use it on the sat i was told i couldn't . i spoke to a member staff and he he was adamant that no member of his team would of told me it lasted for 2 days , why should i lie? yes he did give me a half price meal. but still annoyed that i was made out to be a lier"
},
{
"reviewID": 11894387,
"hotelid": 914,
"userName": "Meeting",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Recent Stay",
"comment": "Visit was very good. From the first moment, being greated by the bell hop taking my bags straight to my room, parking my car and his follow up on questions was outstanding. Evening bar area entertainment was (piano man) was very good. My only suggestion is bring your own pillow. Pillows are very soft, very soft. Might seem silly to some."
},
{
"reviewID": 11895234,
"hotelid": 151,
"userName": "North1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic customer service",
"frequencyID": 4,
"title": "Excellent customer service",
"comment": "I travel to the New York and New Jersey area every couple of weeks and I always choose the Belvoir in the Meadowlands because of the great customer service I receive each and every time. The staff makes me feel welcome and always greats me with a smile."
},
{
"reviewID": 11895820,
"hotelid": 2019,
"userName": "ITRC",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": "",
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Needs new carpeting",
"comment": "Carpeting in the room was filthy dirty (gross). Either new carpeting or a thorough cleaning is needed."
},
{
"reviewID": 11895899,
"hotelid": 353,
"userName": "Willi",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Columbus, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is wonderful",
"frequencyID": 4,
"title": "Location is wonderful",
"comment": "The location was very convenient to restaurants and the Bourbon Street."
},
{
"reviewID": 11896000,
"hotelid": 1495,
"userName": "MarianneNJ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Good stay",
"comment": "The hotel met all my needs, and I would stay there again."
},
{
"reviewID": 11896007,
"hotelid": 1177,
"userName": "SusanJ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great hotel",
"comment": "This hotel is a lovely gem in the Belvoir chain. The location was perfect for our needs--easy access to Hoboken and NYC, Our room was well-appointed and thoughtfully configured, with an amazing view. The staff members we met are a true asset to the company--courteous and professional, but warm, gracious and accomodating as well. We plan to stay here whenever we are in the area."
},
{
"reviewID": 11897101,
"hotelid": 1495,
"userName": "damien4450",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "no hot water in the morning",
"frequencyID": 2,
"title": "no hot water",
"comment": "on both 10-17-12 and 10-18-12 there was no hot water in the morning and barely any water pressure at all."
},
{
"reviewID": 11897338,
"hotelid": 434,
"userName": "DAVEH",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location--near to nice restaurants, which is a good thing because the hotel restaurant is not anything to write about.",
"frequencyID": 1,
"title": "Pleasant stay",
"comment": "The beds, carpeting, furniture, security, gym, and TV were very nice."
},
{
"reviewID": 11897367,
"hotelid": 151,
"userName": "geminigirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "W. Babylon, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Immaculate, and comfortable bed",
"frequencyID": 3,
"title": "Postive Experience",
"comment": "I travel fairly often for both business and pleasure, and I was very pleased with your hotel. The bed was incredibly comfortable, and the staff was very accommodating. The food was excellent. I would highly recommend this facility."
},
{
"reviewID": 11897388,
"hotelid": 832,
"userName": "Elizadee123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Virginia",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and quiet hotel with friendly staff.",
"frequencyID": 3,
"title": "Productive and Restful Stay",
"comment": "It has been a few years since I stayed at this hotel. It was lovely to see the facility was even nicer than the last time. My room was super clean. I really appreciated the facility-wide wireless. I had a nice glass of wine compliments of BPG points in the bar and the bartender was very courteous. The woman working in the club lounge was friendly and very nice to visit with. She knew other regular guests by name and they were all happy to see her. The buffet luncheon provided for our meeting was very good. This hotel was so quiet and pleasant. I really enjoyed my stay."
},
{
"reviewID": 11897398,
"hotelid": 3077,
"userName": "penguin218",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Kalamazoo, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "fast wifi",
"frequencyID": 1,
"title": "Nice place, expensive steak",
"comment": "Everything I would expect to have at a hotel except a $20 steak was there for my enjoyment. The $35 steak was great but would have been better with a little rosemary. :)"
},
{
"reviewID": 11897406,
"hotelid": 1496,
"userName": "MeetingPro",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "On the same side of the higway as the airport saving you transfer time. A great little hotel",
"frequencyID": 4,
"title": "An Airport Hotel Gem",
"comment": "The Belvoir JFK actually exceeds all of my expectation for an airport hotel, especially in NY at JFK. This is the first time I have stayed a hotel at JFK airport. Granted my stay was for only one night and I was expecting a mediocre, 2 star stay. The hotel is a great little gem."
},
{
"reviewID": 11897407,
"hotelid": 691,
"userName": "JayM",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Knoxville, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Just Average",
"comment": "My stay here was satisfactory. There is a lot of construction around the area and traffic can be a challenge. The check-in process went well and the staff was great in assisting. There was a constant line at the check-in desk and no more than two people at a time were available to check guests in. I was surprised to find that there was not a concierge desk or someone available to assist with area information or restaurant recommendations. I finally found someone who was able to assist. Overall, the stay was average."
},
{
"reviewID": 11897416,
"hotelid": 606,
"userName": "Laurie72",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "The hotel needs some upgrades",
"comment": "There were several issues with the hotel which was brought to the attention of the operations manager, sales manager and convention services - such as linens were put on tables that looked like someone slept in them - a guest room was left open all day by the maid - I had a jr suite which was not considered \"club\" level - seems like when you book a suite the amenities should be club level. The table in the room likes like it should have been in a camp. I stayed in a club level room the first two nights and the chair in the rooms had frayed fabric. Just not what I expected from the Belvoir in Burlington."
},
{
"reviewID": 11897434,
"hotelid": 196,
"userName": "bsellers253",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Shula's Steakhouse is attached",
"frequencyID": 3,
"title": "Great Location with updated rooms",
"comment": "Clean, safe, perfect for business or pleasure."
},
{
"reviewID": 11897453,
"hotelid": 468,
"userName": "MikeinNH",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Southern NH",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Proximity to parks and dining is above average.Plenty of dining options.",
"frequencyID": 4,
"title": "Great for Vacation - Not the best for business travel",
"comment": "This hotel has great features if you are on vacation ( proximity and transportation to parks, access to Disney Boardwalk area, restaurant and dining options, etc), but lacks some of the common features per price point for buisness travel. The rooms were clean and updated, but simple things were missed in maintenance related issues ( running toilet and clogged shower drain ). In fairness, the service and response to these issues was quick and the front desk staff was accomodating. As a final, but important comment, wifi access, even for basic low bandwidth tasks such as email with VPN, was terrible."
},
{
"reviewID": 11897487,
"hotelid": 3054,
"userName": "Donna1214",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Harrisburg, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "If you have a post 5 PM arrival, Belvoir overbooks, so make sure you call ahead to ensure that you have a room.",
"frequencyID": 2,
"title": "Reservation not honored",
"comment": "Bumped to another hotel on first night after arriving around 9:30 PM. Belvoir overbooks so make sure that you call ahead, even if you paid in advance."
},
{
"reviewID": 11897544,
"hotelid": 353,
"userName": "Snoopy27",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place for banquet and meetings.",
"frequencyID": 2,
"title": "Clean and Comfy",
"comment": "The hotel was clean and comfy. The staff was not very friendly or helpful and the price of a pot of coffee was $22.00. I don't recommend the room service. However the room was beautiful and clean. The complimentary appetizers and the staff on the 42nd floor was very good. The food and service in the banquet room was very good."
},
{
"reviewID": 11897895,
"hotelid": 1523,
"userName": "erin75",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Texas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Not in easy walking distance to Old San Juan, but very close to the convention center",
"frequencyID": 2,
"title": "Amazing staff",
"comment": "I travel fairly often and have never encountered such a helpful staff. They helped me track down a bag left in a taxi (it took a couple of hours to locate!) and were very attentive and quick to respond to a maintenance problem in my room (turned out to be one of my electronics making the noise, not anything wrong with the room - embarrassing for me, but the staff was very nice about it)."
},
{
"reviewID": 11897914,
"hotelid": 674,
"userName": "Kayaker",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice fitness room",
"frequencyID": 2,
"title": "Nice stay",
"comment": "Nice fitness room & pool. Comfy bed. Quiet. Surprised there was no mouthwash or shower cap, but other than that a good stay."
},
{
"reviewID": 11898230,
"hotelid": 40,
"userName": "BrkM",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Shaker Heights, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Belvoir Chicago Airport",
"comment": "Everything was 100 %"
},
{
"reviewID": 11898336,
"hotelid": 1523,
"userName": "CarolG",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Augusta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The bay side view is amazing!",
"frequencyID": 3,
"title": "Hotel Staff Exceed Expectations",
"comment": "Every staff member (at the front desk, in the dining room, in the lounge, and in the restaurant seemed to take personal interest in making my stay a great experience. Your hotel is beautiful but your people are your best asset!"
},
{
"reviewID": 11898387,
"hotelid": 1523,
"userName": "JKMaxey",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tyler, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel has impeccable staff service and great in-room dining food.",
"frequencyID": 2,
"title": "Exceeded my expectations",
"comment": "I had a fantastic experience at the Belvoir Puerto Rico on Convention Boulevard. The location and facility were beautiful with views of the Atlantic, Old San Juan, the bay, and, of course, the convention center. The in-room dining was top notch, and the staff provided consistent, prompt, and friendly service. I would be very happy to return."
},
{
"reviewID": 11898442,
"hotelid": 421,
"userName": "DrJoe",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Overall one of my favorite places to stay in New York City",
"comment": "Whenever I stay here I reserve a Club Level room. This time I was disappointed in the food they offered in the lounge. In the past there was a nicer assortment of snacks. Same with the continental breakfast. Need to step that up to what it was in the past."
},
{
"reviewID": 11898504,
"hotelid": 270,
"userName": "Tony22",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "If your attending an event at the convention center its convienient.",
"frequencyID": 2,
"title": "A little below expectation",
"comment": "Wasn't impressed by check in person. Bearly smiled, not engaging, didnt seem genuine. Didint seem to want to go the extra mile. Maybe I've stayed here too often. Check in mediocre tone set stage for rest of stay."
},
{
"reviewID": 11898931,
"hotelid": 1523,
"userName": "Teri216",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2112",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Very Nice",
"comment": "Overall the hotel was very nice. The pool area is very relaxing and it helps that it's located on the 4th floor so you are not getting any road noise."
},
{
"reviewID": 11899215,
"hotelid": 867,
"userName": "Robert22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very nice staff",
"frequencyID": 4,
"title": "Great Stay @ Belvoir Great Valley",
"comment": "I stay in a hotel probably around 100 nights per year. This is one that I continue to stay at due to the excellent service provided."
},
{
"reviewID": 11899518,
"hotelid": 868,
"userName": "Kajun",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the staff is great",
"frequencyID": 3,
"title": "Comfortable/clean hotel",
"comment": "This hotel is always comfortable and clean and staff is very friendly and accomodating."
},
{
"reviewID": 11899545,
"hotelid": 380,
"userName": "Loi3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They will do all they can to make your stay memorable! Staff is wonderful!",
"frequencyID": "",
"title": "A simlpy beautiful resort for all occasions!",
"comment": "We stay at this resort when our family visits Kauai. Wonderful location. Staff is very helpful and friendly, making us feel welcome. We love this resort. Enjoyed breakfast at Rumfire, not impressed with dinner. Felt it was not a good value for what we ordered, although the food was good. Overpriced!"
},
{
"reviewID": 11899606,
"hotelid": 48,
"userName": "JLW1",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "MSP",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This hotel doesn't meet my expectations as a Grandbourne Preferred guest.",
"frequencyID": 2,
"title": "Misleading appearance",
"comment": "Walking into the Belvoir it looked lovely. The lobby was nicely decorated, clean and comfortable. My room initially looked ok, but closer inspection proved me wrong. The carpets were caked with dust, the comforter was torn, and the bathroom was filthy. There were holes in the walls where pictures had been. I was assigned a different room that obviously not been cleaned. Beds had been stripped and dirty towels were on the floor. The third room was fine, but this stay does not make me want to return."
},
{
"reviewID": 11899690,
"hotelid": 1523,
"userName": "mikey123",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "South Carolina, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "bathroom and hallway",
"comment": "bathroom ceiling was falling down in room 822. also access door in ceiling would not stay closed. there were several black marks on the walls in the hallway. i know it's a new hotel and i would expect better from a Belvoir."
},
{
"reviewID": 11899694,
"hotelid": 1784,
"userName": "Zebber",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Worth, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great hotel...horribly loud AC.",
"frequencyID": 2,
"title": "Nice hotel, but....",
"comment": "Everything about this hotel shows a major upgrade. I ordered room service many times, and it was always impeccable. The maid service and cleanliness of the hotel is unmatched. And the beds and general feel of the hotel are excellent quality. On the negative side, however, these rooms desperately need an upgrade to their air conditioning system. The system would flip on about every three minutes for a minute or two and then kick off...which wouldn't be a problem if the system wasn't so damn loud. The first night or two, sleep was hard to get for this reason."
},
{
"reviewID": 11899696,
"hotelid": 691,
"userName": "EDTX",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "TEXAS",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "STAFF IS VERY FRIENDLYED",
"frequencyID": 1,
"title": "Hotel has friendly staff",
"comment": "I stayed at your hotel for a week and was"
},
{
"reviewID": 11899712,
"hotelid": 2017,
"userName": "gale1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "MD",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "good location for downtown and suburbs",
"frequencyID": 2,
"title": "Nice place to stay",
"comment": "Great location! Friendly staff and very comfortable beds....bathrooms need some updating but overall a nice place to stay."
},
{
"reviewID": 11899824,
"hotelid": 127,
"userName": "MN123",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great hotel",
"comment": "lucked into staying at this hotel and would stay at it again when in San Diego next."
},
{
"reviewID": 11899875,
"hotelid": 1021,
"userName": "BranBran",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice suites, great people",
"frequencyID": 4,
"title": "Overall it was Good",
"comment": "My stay at the Belvoir was overall a good stay. The only thing that I'd like to point out is that my very first stay at the Belvoir Tampa Airport was 10/7 -11/2012, and the phones did not work properly. I called down to have maintenance fix it, but I explained to him that it still was not fixed. That was not huge issue, but it was not resolved. Secondly, my next stay was 10/14 - 18/2012, and I noticed that the stay well/eat well booklet is out of date. The channel listing is out of date and the room service menu is also out of date. I called down after a long day at work to order room service, and nothing from the late menu was available in the hotel. The Room Service agent explained to me that the menu's in the room are out-dated and that the hotel no longer serves those items. Overall, I really like this hotel, there are just some upgrades that need to happen, or remove the booklets and re-print a temporary menu and channel listing or anything else in the booklet that may now be out-of-date."
},
{
"reviewID": 11899926,
"hotelid": 196,
"userName": "Mylinda",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Location",
"comment": "Comfortable room - great location"
},
{
"reviewID": 11899956,
"hotelid": 196,
"userName": "Minusoneguest",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not a value.",
"frequencyID": "",
"title": "Disappointed",
"comment": "For $300 a night I expected more than I received."
},
{
"reviewID": 11899995,
"hotelid": 96,
"userName": "Harmonma",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Portland, OR, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "location for the price is a very good value",
"frequencyID": 3,
"title": "shabby and low level staffing",
"comment": "I was a bit disappointed in this hotel, one of two TVs did not work, carpet soiled, front desk did not answer the phone. Although a BPG preferred guest I was initially not booked on the preferred floor. When I moved rooms, because of the not working TV, I was given a room on the preferred floor and the room was in better condition. I don't understand why sheets and mattress pads don't fit the mattress - I had to remake the bed because of wrinkles in the mattress pad which were lumpy. No water, rare for a Belvoir, and the vending machines are not ideal. Location of the property is great, wish the hotel was nicer so I could confidently recommend."
},
{
"reviewID": 11900155,
"hotelid": 196,
"userName": "Pals",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "comfortable hotel - poor connectivity",
"comment": "Hi,"
},
{
"reviewID": 11900186,
"hotelid": 166,
"userName": "Ramosroy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Puerto Rico",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Excellent",
"comment": "Excellent location and extremely nice ammenities"
},
{
"reviewID": 11900327,
"hotelid": 3205,
"userName": "Mandipandi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 1,
"title": "Amanda",
"comment": "Hotel was beautiful and great location. In walking distance to some great restaurants and shopping. Had cocktails in the lounge and used the fitness center and bother were great. If I had any complaints it would be that the hotel was so big and my room was so far from the elavator but lucky I have no problems walking."
},
{
"reviewID": 11900526,
"hotelid": 95,
"userName": "sgtdmski",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Bethel, AK",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location for the Plaza.",
"frequencyID": 2,
"title": "Courteous and Friendly Staffing",
"comment": "This was my fourth trip to the Shearton Plaza. All members of the staff were courteous and friendly. Having spent 3 prior weeks at the Belvoir Plaza over the course of the previous 6 months, most members of the front desk and concierge staff were familiar with me as well as remembering many on my idiosyncracies."
},
{
"reviewID": 11900556,
"hotelid": 430,
"userName": "PCTraveler51",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": "",
"title": "Exceptional staff & Customer service",
"comment": "The front desk staff was very helpful. I want to be sure they are recognized as I think they provided exceptional customer service."
},
{
"reviewID": 11900631,
"hotelid": 2003,
"userName": "remarks22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Amazing staff",
"comment": "This hotel staff was the most pleasant and helpful . From the moment we arrived at the front door through check out. Great job!"
},
{
"reviewID": 11900782,
"hotelid": 1046,
"userName": "ls12449",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Belvoir OKC",
"comment": "Hotel needs updating. Walls very thin - noise from next door and hallway quite loud."
},
{
"reviewID": 11900794,
"hotelid": 829,
"userName": "Henna2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service!",
"frequencyID": 2,
"title": "Excellent service!",
"comment": "This well situated gem of a hotel was quite a surprise. I was re-directed here when my hotel of choice was booked. What i found was a great location, fantastic restaurant and non-stop customer service. I wish I could remember the names of all the staff who helped meet my needs. Faisal at the front desk set the scene with an offer to call if I needed any thing. When I asked about the area, I was even offered two options for jogging trails, one of which went past Arlington National Cemetery for quite a moving experience as I walked between it and the Naval Monument."
},
{
"reviewID": 11900820,
"hotelid": 2019,
"userName": "ltb4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Novi, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "This hotel is a great value for the money.,",
"comment": "My experience at the Sheration Novi was very nice. Room was sizable and the bed extremely comfortable. The morning breakfast was outstanding as were the fitness facilities."
},
{
"reviewID": 11901242,
"hotelid": 1135,
"userName": "hss1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "review",
"comment": "the wireless internet service in room 402 was inadequate - spotty and slow"
},
{
"reviewID": 11901289,
"hotelid": 196,
"userName": "EricN",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Room!",
"comment": "Appreciated the upgraded room (1553, 10/15-19 )with great views to get me away from the noisy elevator and busy hallway."
},
{
"reviewID": 11901604,
"hotelid": 13,
"userName": "BobbyConference",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Durham, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "wired internet",
"frequencyID": 1,
"title": "Conference",
"comment": "I really enjoyed my stay. The room was larger than I expected and included wired internet access. I've stayed in hotels where the wireless internet was poor quality and it was nice having solid wired internet. The waiters in the restaurant were very friendly even when I came in for dinner ten minute before closing time. The cable TV channels were very good."
},
{
"reviewID": 11901634,
"hotelid": 1546,
"userName": "swarch",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Stacy, MN",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Superior staff.",
"frequencyID": 1,
"title": "A pleasant surprise",
"comment": "Everything about this hotel was first class. Staff was helpful from first contact through checkout, the room was large and comfortable, temperature controls actually worked. Bonus surprises - the best hotel bed we have experienced, and free shuttle service to the local area."
},
{
"reviewID": 11901704,
"hotelid": 379,
"userName": "hoosiertraveler",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great Ocean Front View, dirty floors",
"frequencyID": 2,
"title": "Great Ocean Front View",
"comment": "Our view from the first floor ocean front was remarkable. We sat on the patio and watched a great sunset with our complimentary maitai. The room was very spacious. That being said, the flooring, both tile and carpeting needed cleaning. They looked like they hadn't been really cleaned in a very long time. The tub was also a little crudy. We only stayed the one night but let a manager know about the needed cleaning the next day when checking out."
},
{
"reviewID": 11901723,
"hotelid": 3052,
"userName": "crna",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very nice rooms",
"frequencyID": 3,
"title": "great staff",
"comment": "Staff was very nice and helpful. The hotel guess printer was broken, but staff allowed us to print off at their printers."
},
{
"reviewID": 11901756,
"hotelid": 3175,
"userName": "LukosXP",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Devine, TX 78016, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Get the club level",
"frequencyID": 1,
"title": "Club Level Rocks",
"comment": "My wife and I had a great stay on the 18th floor which is club level. The room was nice but the service and food was spectacular in the club room. If we have the opportunity again we would love to go back."
},
{
"reviewID": 11901763,
"hotelid": 1496,
"userName": "2012Travelers",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "CA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is great at all levels.",
"frequencyID": 4,
"title": "Staff is amazing",
"comment": "The staff was like none we have ever experienced. They were all happy, friendly and interacted with each other as if they were very good friends. They went out of their way to make sure that the guests were well taken care of. The shuttle from the rental car area was a blessing for us. This location should be used as an example of excellent leadership, team building and customer service."
},
{
"reviewID": 11901770,
"hotelid": 196,
"userName": "NetzM",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Excellent stay",
"comment": "An excellent location, great service and staff. Which is why I choose a return stay"
},
{
"reviewID": 11901864,
"hotelid": 353,
"userName": "MFSDC",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "stayed 8 nights bed sheets not changed - bed done only twice making me believe that bed sheets were changed when in fact where NOT all that time although no sign at the door for your green program - I to sleep in the 2nd bed and sheets not changed - just bed tied up - making me think that if I have not used that bed again the next customer would have slept in sheets I have used- also strange vibrating noise in the night - Also no practical except for soft light in foyer has no switch for table or bedside lamps have to go in the dark to table to turn the light on-and I was in the renovated room!!!! upon arrival no door man to be found to bring my baggages in the room had to carry them myself",
"frequencyID": 3,
"title": "lousy and deceiving cleaning service",
"comment": "stayed 8 nights bed sheets not changed - bed done only twice make me believe that bed sheets were changed when in fact where NOT all that time althought no sign at the door for your green program - I to sleep in the 2nd bed and sheets not changed - just bed tied up - making me think that if I have not used that bed again the next customer would have slept in sheets I have used- also strange vibrating noise in the night - Also no practical except for soft light in foyer has no switch for table or bedside lamps have to go in the dark to table to turn the light on-and I was in the renovated room!!!! upon arrival no door man to be found to bring my baggages in the room had to carry them myself"
},
{
"reviewID": 11901924,
"hotelid": 33,
"userName": "oldchuck",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Berlin, Maryland",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location and excellent facility.",
"frequencyID": 3,
"title": "Great hotel but.....",
"comment": "Club Lounge was only item that was below expectations. At breakfast time everything was excellent, however, not enough room for all guests to sit and enjoy the meal. Otherwise it was excellent."
},
{
"reviewID": 11902125,
"hotelid": 95,
"userName": "LovingHotels52",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is great!",
"frequencyID": 3,
"title": "The hotel staff was great",
"comment": "The staff at this hotel was amazing. My expectations were met way above what I needed. I loved this hotel and would stay here again."
},
{
"reviewID": 11902236,
"hotelid": 1798,
"userName": "CorvetteMan",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "surprise upgrade",
"comment": "Had a great room . Was given a surprise upgrade with jacuzzi tub that was a hit with my girl . Nice Lobby Bar to unwind in and start the evening ."
},
{
"reviewID": 11902296,
"hotelid": 868,
"userName": "Rose85",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Falls Church VA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There are fees for your pet to stay in your room.",
"frequencyID": 2,
"title": "the hotel has a great location",
"comment": "At check-in, we were not informed of the $75 fee for pets."
},
{
"reviewID": 11902452,
"hotelid": 90,
"userName": "ChiDude18",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Hotel in a Great Location",
"comment": "Staff is friendly and helpful. Good location with easy access to Old Town."
},
{
"reviewID": 11903025,
"hotelid": 83,
"userName": "ctdawe",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Seattle, WA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Terrible wireless if that's important to you.",
"frequencyID": 1,
"title": "Good Hotel With Worst Wireless on the West Coast",
"comment": "Pros:"
},
{
"reviewID": 11903063,
"hotelid": 1138,
"userName": "AzMike",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You could live there, as it has everything you most likely have at home.",
"frequencyID": "",
"title": "Fitness Center",
"comment": "Your fitness center was spectacular. Available when I went to work out, which was about 6:00am. Great equipment and the room was neat and clean, and well maintained."
},
{
"reviewID": 11903281,
"hotelid": 468,
"userName": "Downesy1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Manchester, NH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Exceptional service.",
"frequencyID": 2,
"title": "Fun In The Sun",
"comment": "The Disney World Dolphin was everything I had hoped it would be. Outstanding service, exceptional dining, very comfortable accommodations and ideally located to combine business with lots of family fun."
},
{
"reviewID": 11903352,
"hotelid": 379,
"userName": "Belvoirjeff",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "RIght on the beach.",
"frequencyID": 4,
"title": "our room was right above partyville",
"comment": "We got a room right above the hot tub and pool. Very noisy and busy all day, but it did have a ocean view ( which we payed extra for ). Would be great scenery for a young bachelor man. Our friends got a ocean view but in the quiet secluded part of the hotel. It was very nice and made us jealous."
},
{
"reviewID": 11903654,
"hotelid": 1282,
"userName": "Fogo",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Adequate",
"comment": "This hotel is perfectly adequate. They still charge for water. Elevators are slow and the stairwell is filthy."
},
{
"reviewID": 11903667,
"hotelid": 460,
"userName": "JM85",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect location!",
"frequencyID": 2,
"title": "Great, central location!",
"comment": "The hotel is conveniently located in the middle of downtown Seattle. It is close to bars, coffee shops, shopping and the Convention Center. The rooms are pretty nice and clean with most of the standard amenities. I was somewhat puzzled by the fact that the mini bar refrigerator seemed to be locked and disabled and had been replaced with a basket of non-perishable goodies sitting on top of the dresser. Maybe this is part of the hotel's attempt to conserve energy, and if so, it would be a good thing. I appreciated the fact that you can trade one day of room service for 500 BPG points or a $5 food/beverage voucher as part of the hotel's \"Green Choice\" program. This is a great way to go!"
},
{
"reviewID": 11903738,
"hotelid": 1236,
"userName": "RoadWeary",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Upgrade!",
"comment": "I rarely write reviews because I stay in so many hotels it would be exhausting to write each time. However, I genuinely appreciate all of my past experiences at the Belvoir Nashville Downtown. I particularly enjoyed the upgrade to the presidential suite this past Thursday - one night only, but a great experience. More importantly, the staff is very warm and welcoming, from the front desk to the concierge lounge and the valet. Thank you!"
},
{
"reviewID": 11903824,
"hotelid": 96,
"userName": "RJP78628",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Georgetown, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Aging",
"comment": "Check in room 515 and it had a musky smoke smell. Checked intyo another room. I had rooms 514 and 527. Couch ripped and torn, lamp shades coming off not screwed on.. Screw holding hot water knob together on sink. Electricity went out on Thursday night. Had to request shower drain plug in 514. Toilet wouldn't stop running, had to adjust myself to make it quit."
},
{
"reviewID": 11903888,
"hotelid": 3205,
"userName": "AlsoMaggie",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Colorado",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "LOCATION",
"frequencyID": 2,
"title": "3rd floor- 3 nites",
"comment": "Everything was great.....view is weird, but that is the nature of the structure. Lobby is lovely."
},
{
"reviewID": 11903890,
"hotelid": 2019,
"userName": "cl712",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Novi, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great value for the money",
"frequencyID": 1,
"title": "Great hotel",
"comment": "This Belvoir was a pleasure to stay in: friendly, efficient staff, a large, comfortable room with very comfy bed, and dining facilities with good food for breakfast and dinner. I received a corporate rate and could not have gotten a better value for the money. Very impressed."
},
{
"reviewID": 11904293,
"hotelid": 232,
"userName": "Kevin82",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Wakefield, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Freindly, helpful staff",
"frequencyID": 3,
"title": "Staff was quite helpful",
"comment": "Rooms wre not really that clean. There was a pill on the bath floor in our one room and arounf the edges of the room and bath alittle dirty."
},
{
"reviewID": 11904926,
"hotelid": 760,
"userName": "hpob48",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great customer service",
"frequencyID": 3,
"title": "Never fails to impress",
"comment": "Every time I go to Key West I always stay here. From the manager Fotis who sent me my cell charger after I left it in my room to the front staff Jonthan and Tameka were great and even Taylor G are amazing. These individuals are amazing which I have to give Fotis extra recognition for hiring these people for seeing that they will go above and beyond to treat there guests great. Cant wait to stay there again soon."
},
{
"reviewID": 11905031,
"hotelid": 198,
"userName": "steelers3186",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Little Rock, AR, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great experience",
"frequencyID": 3,
"title": "1st time to Nashville",
"comment": "This was my first time to Nashville and I enjoyed my stay. The maid did a great job cleaning my room and laid all my personal items neatly."
},
{
"reviewID": 11905267,
"hotelid": 90,
"userName": "Dian",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff makes it happen!",
"frequencyID": 2,
"title": "Excellent Service",
"comment": "I stayed for a business conference and greatly appreciated the staff's assistance when I needed copies of a document. Service was always with a smile and positive attitude. All facilities were excellent...including the shuttle service that took our group to a downtown restaurant for dinner and back. I appreciated the ease of parking in an underground lot. Our group received first-class service all the way."
},
{
"reviewID": 11905375,
"hotelid": 151,
"userName": "GuestTraveler",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice hotel but the rooms are getting old. Need to be remodeled soon.",
"frequencyID": 3,
"title": "Good location",
"comment": "Rooms needs to be remodeled. Great internet access in the common areas."
},
{
"reviewID": 11905400,
"hotelid": 1162,
"userName": "Isnelmar",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Puerto Rico",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Have a great location, excelent service, a beautiful pool, You need to visit this hotel.",
"frequencyID": 4,
"title": "Great experience!",
"comment": "I love everything! love everything in the hotel, the room comfort, the location, the staff hospitality, the pool is amazing. Everything was fenomenal... Congrats! I want to come back!"
},
{
"reviewID": 11905473,
"hotelid": 430,
"userName": "Bob1000",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Top shelf service",
"frequencyID": 4,
"title": "Great stay",
"comment": "I had a top shelf experience."
},
{
"reviewID": 11905511,
"hotelid": 1557,
"userName": "KimV",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Needs remodeled...desperately",
"comment": "This hotel is in severe need of a remodel. The odor in my room was horrible, the carpet is stained throughout, the sheets weren't pressed."
},
{
"reviewID": 11905676,
"hotelid": 198,
"userName": "ATM123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Morgan City, LA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is extremely nice",
"frequencyID": 3,
"title": "Hotel is extremely nice",
"comment": "Hotel Lobby is beautiful. Rooms were very nice."
},
{
"reviewID": 11906036,
"hotelid": 1130,
"userName": "Guest320",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arkansas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very accomodating",
"frequencyID": 3,
"title": "Hotel staff was awesome",
"comment": "Friendly helpful staff!!!"
},
{
"reviewID": 11906088,
"hotelid": 992,
"userName": "aaa25",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "UK",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location for various universities.",
"frequencyID": 2,
"title": "Temperature of the meeting rooms in the basement",
"comment": "It was way too cold and the only way to warm the room was to leave the door open which was far from ideal. Otherwise the accommodation was fine although somewhere to sit and have a drink would have been nice rather than having to transport stuff from the bar to the lobby."
},
{
"reviewID": 11906177,
"hotelid": 232,
"userName": "Diane51",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Newtown, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Hotel has an acommodating staff",
"comment": "Everyone we asked for help went over and above what they needed to do. Wish I could remember names. If you have an event at the hotel ask for Ali or Christine. They were both great!"
},
{
"reviewID": 11906436,
"hotelid": 1726,
"userName": "Love33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "GA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, Location, Location",
"frequencyID": 2,
"title": "Great",
"comment": "Wonderful location and great service"
},
{
"reviewID": 11906519,
"hotelid": 1138,
"userName": "FrankD",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "One Night To Many",
"comment": "Hotel was beautiful to look at but stay wasn't up to expectations.TV wouldn't turn on. Smoke detector over the bed had a red light flashing the entire night which may not bother other people but drove me a bit crazy.One woman working the bar and there was about 30 people there.Flew in to SFO, drove almost an hour to hotel, and the ride was shorter than the length of time it took to order chicken fingers and receive them. At least she was really really nice!!!"
},
{
"reviewID": 11906541,
"hotelid": 1582,
"userName": "Milo2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Honolulu, HI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't plan on shopping for souveniers at the hotel",
"frequencyID": 1,
"title": "If you're ever in Jacksonville",
"comment": "It is a nice property and very comfortable. My only suggestions for improvement would be a broader menu in the restaurant or room service and a \"bigger\" gift shop."
},
{
"reviewID": 11906566,
"hotelid": 151,
"userName": "CDNGonzo",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Rutherford, NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location, great staff, can be a GREAT deal",
"frequencyID": 3,
"title": "A good rate turns into a great stay!!",
"comment": "For the rate - really great hotel. We got a discounted deal that made the value ratio scream. Overall a 3.5 to 4.0 facility. Parts are dated, others updated. The 4\" tile in bath really should be obsolete from a Belvoir brand hotel for example..... really old and it shows. Other bathrm updates are apparent. The staff was really great. The doorman on Friday morning was so pleasant (young kid), really quite energetic, engaged, informed, and interesting. Front desk was helpful and did the little things that made the stay a little more special."
},
{
"reviewID": 11906617,
"hotelid": 606,
"userName": "deambiance",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "vermont",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Belvoir burlington",
"comment": "The room door (242) looked like it had been broken down and not properly repainted, their was an obvious large stain on the coffee table that looked like blood spatter (unnerving); room service was unreachable (waited 15 minutes then decided to leave the hotel for dinner), check out receptionist was not competent (she couldn't print receipt and also emailed the wrong receipt)"
},
{
"reviewID": 11906660,
"hotelid": 1523,
"userName": "supergirl52",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Texas",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is spotless.",
"frequencyID": 3,
"title": "This hotel is 5 star plus",
"comment": "Overall, the hotel was exceptionally customer friendly. My every expectation was met."
},
{
"reviewID": 11906693,
"hotelid": 3205,
"userName": "Jawad",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Saudi Arabia",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel needs remodeling",
"comment": "The room I got was very spacious but street noise was very annoying."
},
{
"reviewID": 11906776,
"hotelid": 3616,
"userName": "Di62",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Portland, ME, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Business Traveler minded!!!",
"frequencyID": 2,
"title": "Business Traverler features",
"comment": "Business Traveler minded!!!"
},
{
"reviewID": 11906814,
"hotelid": 3576,
"userName": "Truman",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arlington Va",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Toilets may be a little weak.",
"frequencyID": 1,
"title": "What a treat!",
"comment": "Although the toilet overflowed at 11:53 pm we were quickly moved to another room. This room was not as nice as the first-- we requested another room for the next 2 nights. The check-in clerk was most accommodating and our new room was clean, quiet and comfortable."
},
{
"reviewID": 11906968,
"hotelid": 468,
"userName": "Froggie59",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you don't have a phone charger, you can go to concierge to rent one. When you return it you get the rental fee back off your bill. DOUBLE CHECK TO MAKE SURE IT WAS REMOVED FROM YOUR BILL.",
"frequencyID": 1,
"title": "Conference stay",
"comment": "The accommodations at this hotel were good. The hot and cold water were reversed in our bathroom area so that was quite annoying. The food in the Picabu Buffeteria was average in taste, expensive in price and then an added service charge on top of that. Convenient for the Boardwalk. If wanting to go to Downtown Disney, you will have a long wait for the shuttle during peak times and make SEVERAL stops before you get there. Long wait for the shuttle on the ride back to the hotel as well. Visit was for a conference and the conference facilities outstanding as was the food. The staff who served our meals at the conference excellent."
},
{
"reviewID": 11907021,
"hotelid": 139,
"userName": "KRAMERGWT",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Denver Tech Center, Greenwood Village, CO, USA",
"arrivalMonth": "6/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Superior rooms, with nice beds and comforters. Staff works hard to make guests comfortable and at home. Lounge and attendant did not seem important in choosing this hotel, but is the reason I stay now. Emma is awesome.",
"frequencyID": 4,
"title": "Great Hotel In Denver Tech Area",
"comment": "I've been at this hotel over 60 nights as of right now. Always a great room, and they make an effort to upgrade platinum members. Emma in the club lounge keeps the lounge in top top shape and gives the hotel the feeling of home, where you have somebody to hang out with before heading back to you room. Staff and \"home feel\" of the hotel is what I value most."
},
{
"reviewID": 11907058,
"hotelid": 196,
"userName": "garyr127",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Savannah, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Some of the machines weren't working in the fitness center, prices too high in the restaurant.",
"frequencyID": 1,
"title": "Way too expensive for our company, but I liked it",
"comment": "Restaurants--Shulers is way too expensive--company rejects the dollar values for regular employees who are dinning in this restaurant. Better to take a plane to central Africa than to eat here. But I liked the hotel and its location."
},
{
"reviewID": 11907111,
"hotelid": 855,
"userName": "Kimmie42",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ronkonkoma, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't pack a bathing suit, unless you want to go in the hot tub. But the hot tub packed out with kids because they didn't like the cold pool.",
"frequencyID": 1,
"title": "Disappointed",
"comment": "Stayed here on 10/20 with my son. We stay twice a year for the pool in a poolside room. My son is Autistic and loves to swim. However, the pool was way too cold. I complained three times. Was close to checking out and going elsewhere because it was pitiful to see my son stuck in the room after I paid $143 for the pool. I was assured after complaining the third time that they were bumping up the temp but it would take a while. Went out to dinner and when we gave it another try it did seem a little better. My son even went in. However, in the morning, I thought it would be even warmer, and it was just as cold as when we first arrived. Got in and got out immediately. Been staying here for a few years now and the pool used to be so warm. I don't know what happened. I had a problem last time also, but figured I would give it another try. I will definitely be finding another hotel on Long Island with a warmer pool in the future."
},
{
"reviewID": 11907118,
"hotelid": 3207,
"userName": "bem1",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "it has potential but they cannot rest on their laurels - their lack of care for their clients will become known",
"frequencyID": 2,
"title": "great potential w/average accommodations",
"comment": "i was so excited to stay at the Belvoir Downtown in Dallas and was thrilled with the view and the city. the room barely had enough towels not enough soap, cups, and no amenities other than shampoo and conditioner. Not only that but i asked for a late check out and the operator begrudging ly gave it to me - however my key was turned off prior to the time of my check out and i had to high tail it down to the registration desk - cut in front of other guests and asked the person at the registratioin desk to correct this as i had people waiting for me to transport me to the airport - that was inexcusable! i was only waiting for transport and didn't want to wait in the lobby that was totally rude!"
},
{
"reviewID": 11907122,
"hotelid": 1138,
"userName": "btlpa",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Palo Alto, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Fine, full-service hotel near Sonoma wine country",
"frequencyID": 2,
"title": "Great hotel, lousy Cisco room phone",
"comment": "I was very happy with my stay at the Belvoir Sonoma County, with one annoyance: the Cisco IP phone in the room was just awful:"
},
{
"reviewID": 11907156,
"hotelid": 102,
"userName": "FIG75",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tucson, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the beds are the BOMB",
"frequencyID": 3,
"title": "great stay",
"comment": "Extremely comfortable bed and pillows.I stayed one night and wished i could've stayed longer."
},
{
"reviewID": 11907697,
"hotelid": 421,
"userName": "Storebuilder",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Time Square was great",
"comment": "Loved being there. My room had pretty thin walls as I could hear the neighbors on there phones, talking in their room or in the hallway late in the evening. That would be the only place of improvement. Staff was great. Breakfast was great. Really enjoyed my stay"
},
{
"reviewID": 11907705,
"hotelid": 1177,
"userName": "Duggle",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Weehawken, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The commute options from this hotel are excellent for being in the NYC area.",
"frequencyID": 4,
"title": "Nice hotel, but a little lacking",
"comment": "I was very pleased with the location of this hotel and the view, but I was let down by my treatment as an BPG Platinum member. I was \"upgraded\" from a King room to a Double room without my consent."
},
{
"reviewID": 11907923,
"hotelid": 380,
"userName": "LABusinessman",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Honorable hotel",
"comment": "The manager and staff made my latest stay a very comfortable stay even with my busy business schedule while staying at the hotel."
},
{
"reviewID": 11908168,
"hotelid": 693,
"userName": "Nothappycamper",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Knoxville, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Hotel has dirty carpet and the front desk workers are not very helpful. They do not honor reservations. The hotel is in desperate need of a remodel.",
"frequencyID": 3,
"title": "Lousy Hotel",
"comment": "My husband and I stayed at this location over the past weekend."
},
{
"reviewID": 11908222,
"hotelid": 1496,
"userName": "PGDB",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Tabernacle, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Inconvenient and expensive parking",
"frequencyID": 3,
"title": "poor parking set up",
"comment": "I found the three small parking spots before the gate near the entrance to be very frustrating and terribly inconvenient. On top of that, I had to pay for parking!"
},
{
"reviewID": 11908393,
"hotelid": 756,
"userName": "PointsGuy",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The side of the hotel facing I-90 (Mass. Turnpike) and Rt. 9 is extremely noisy.",
"frequencyID": 4,
"title": "Avoid if possible",
"comment": "- Staff generally disinterested and unresponsive."
},
{
"reviewID": 11908422,
"hotelid": 94,
"userName": "Jill4005",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Disappointing",
"comment": "This is he third time this year we have stayed here and it is the fifth year we have come to this hotel. So far this year the tv has not worked properly the last 3 visits. The refrigerator in the room was not working. Our reservation was lost although they did find s a room."
},
{
"reviewID": 11908563,
"hotelid": 3205,
"userName": "Kat1222",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Milwaukee, WI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Yard House has remarkable food and beverage.",
"frequencyID": 2,
"title": "Most spot on service ever!",
"comment": "I travel. I work in the hospitality industry as an event planner. I am incredibly critical of hotels, restaurants, service etc. This hotel was by far the most spot on Belvoir I have ever had the pleasure to stay in. Service was impeccable. They exceeded all expectations in every area. i was impressed!"
},
{
"reviewID": 11908712,
"hotelid": 1143,
"userName": "Pazazdance1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Best Staff Ever",
"comment": "I have stayed in many Grandbourne properties & this was by far the friendliest, most attentive staff I have ever encountered."
},
{
"reviewID": 11908758,
"hotelid": 1469,
"userName": "NPobbathi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Need local flavor",
"comment": "The hotel and room were very good. Given that it was Hawaii, it would have been awesome if there were some local flavor to the room - like the decor, drinks/snacks, soaps/shampoo etc. They were all good, but they were probably what I'd find at any Belvoir anywhere."
},
{
"reviewID": 11909171,
"hotelid": 196,
"userName": "victor1234",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great staff!",
"comment": "The staff here are very helpful. You can count on them for sure."
},
{
"reviewID": 11909240,
"hotelid": 1469,
"userName": "NuttyDelight",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Honolulu, HI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location right by the ocean",
"frequencyID": 3,
"title": "Great comforting ocean view",
"comment": "I could just sit in the lanai, watching the waves come and go with gentle breeze on my face and do not need to go anywhere ordo anything else. I also enjoy the Yoga class very much."
},
{
"reviewID": 11909425,
"hotelid": 3620,
"userName": "fabiobr",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brazil",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "excelente location,good rooms, gym",
"comment": "The hotel has a good value for the price"
},
{
"reviewID": 11909803,
"hotelid": 1124,
"userName": "EAP1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Check In and Lelevators",
"comment": "Excellent hotel, great food, nice location, rooms are very nice (balcony!), very good service and food in the Club Lounge on the Club floor. Would have been nice as a Gold member to have a room ready on the Club Floor when we arrived at 12:30. Also two of the elevators were not working properly (doors failed to open on the first floor). I reported that to the front desk."
},
{
"reviewID": 11910550,
"hotelid": 214,
"userName": "Peter423",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seoul, South Korea",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Promotion for members",
"comment": "I was lucky for having chances for booking the Hotel. At first there was no room available for that time. So my friend let me know the availability. Why don't you accept alarming system to the guests for the availability of setting time especially promoted rate."
},
{
"reviewID": 11912637,
"hotelid": 430,
"userName": "Carbo",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Southern NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent staff attitude and responsiveness.",
"frequencyID": 4,
"title": "Great hotel for meetings & Conferences",
"comment": "With the exception of rather high prices for everyrhing (eg:valet parking is $46/day) this is an excellent hotel.The staff provided sterling service and the facilities met the needs of the convention I attended. My suite, which was used for business meetings and entertainment of customers and vendor-partners, was on the small side and my attached bedroom could only be entered thru the suite itself as there was no seperate entrance from the hallway. Also, only one bathroom for both my sleeping area and the \"meeting room\". In spite of these shortcomings I'd reccomend this place for meetings and as a place to stay in downtown Boston."
},
{
"reviewID": 11912642,
"hotelid": 3205,
"userName": "JimmyJamJimmy",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beds are uncomfortable.",
"frequencyID": 3,
"title": "Restrain your expectations",
"comment": "Beds were uncomfortable."
},
{
"reviewID": 11912658,
"hotelid": 989,
"userName": "terp37",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "worcester ma",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff go above and beyond to assist your needs",
"frequencyID": 1,
"title": "this hotel helped with me needs",
"comment": "When there was something missing they were there quick to assist me. And when I had a question they answered it clearly."
},
{
"reviewID": 11913064,
"hotelid": 867,
"userName": "PHHoy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "London, UK",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly Staff",
"frequencyID": 2,
"title": "Another Great Stay",
"comment": "I do work with QVC and have had the pleasure of staying at this hotel several times this year. Each stay gets better and better. The highlight of each stay is most definitely the staff. I'm always greeted with a big smile at the front desk - and the van drivers are excellent. Because of our around-the-clock shows on QVC, the team at The Belvoir are so accommodating with cleaning the room and all of my other needs. Thanks so much to the team!"
},
{
"reviewID": 11913392,
"hotelid": 33,
"userName": "JKOinCLE",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cleveland, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Solid location",
"comment": "If you have need to be in the Towson area, this is the only real choice. That said, I've been staying at this property since the 90s, and it hasn't changed much. A few things:"
},
{
"reviewID": 11913618,
"hotelid": 881,
"userName": "Uberlagen",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Alabama",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Do not book a banquet here due to below expectations in food and beverage.",
"frequencyID": 4,
"title": "Only one opportunity to look at before booking a banquet",
"comment": "The restaurant food was excellent; however, banquet food was below average for lunch (two occasions) and dinner (two occasions). Meat was dry and the marinade left much to be desired. The bread was hard and dry at every meal. The sandwich contents was okay, but paired with a thick dry hard bread. The coffee had sat in the pot so long that it was thick enough to cut with a knife. The room, service, and staff was excellent."
},
{
"reviewID": 11913977,
"hotelid": 914,
"userName": "John134",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Phila Pa",
"arrivalMonth": "10/2011",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "relaxing and enjoyable",
"comment": "The hotel far exceeded my expectations in every aspect. Thequality of the food at the restaurant was a great surprise."
},
{
"reviewID": 11914052,
"hotelid": 1130,
"userName": "Dearie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "hotel",
"comment": "Everything was very pleasant. Staff was very nice. it was a nice arrangement since the event we attended was being held there."
},
{
"reviewID": 11914054,
"hotelid": 989,
"userName": "Sylvia47",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "North Adams, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Hotel has great features",
"comment": "With the most comfortable bed I have ever slept in, to the spacious room and bath, made this a wonderful stay."
},
{
"reviewID": 11914058,
"hotelid": 379,
"userName": "Honeymoonersfaraway",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Helsinki, Finland",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Amazing sunsets!!",
"comment": "Good things"
},
{
"reviewID": 11914102,
"hotelid": 90,
"userName": "Webguy1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great room and superior bedding.",
"frequencyID": 2,
"title": "Wonderful conference hotel in Alexandria, VA",
"comment": "This hotel was a wonderful location for our conference. It is located within a good walking distance to local restaurants and old town shops along with some nice neighborhood places too. The beds in the hotel are some the most comfortable Ive ever experienced."
},
{
"reviewID": 11914160,
"hotelid": 468,
"userName": "valerieNY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Great Neck, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "All-around excellent",
"frequencyID": 2,
"title": "Amazing!",
"comment": "I traveled with my two kids (5 & 3), my husband, father, and mother-in-law. We spent 8 nights at the Dolphin and couldn't have asked for a better experieince. The hotel is extremely well-maintained. The rooms are beauitful and remarkably clean given the number of (messy) small children who pass through. The staff was super attentive and warm, from the check-in, bell services, housekeeping, pool staff, valets, etc. The pool area was like a mini waterpark and my kids couldnt get enough of the water slide. They also provided free life jackets for my beginner swimmers. The location was unbeatable. We used the free boat service to Epcot and Hollywood Studios, and were albe to walk to the Boardwalk in minutes. We also booked the basic, least expensive rooms (\"resort view\"), but still had a decent view of the Epcot fireworks. I would highly recommend the Dolphin!"
},
{
"reviewID": 11914193,
"hotelid": 198,
"userName": "Ned9597",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Newark, DE, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is far from any attractions (pubs, restaurants)",
"frequencyID": 2,
"title": "The hotel was okay",
"comment": "For a short business stay, this hotel was nice. It had attractive grounds and room was comfortable. it was far from attractions so not recommended for tourists."
},
{
"reviewID": 11914194,
"hotelid": 2019,
"userName": "Tom1009",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Downgraded My Room Without Telling Me",
"comment": "I checked into the hotel around 11 PM. When I opened the door to my room I discovered two full beds rather than the king bed I reserved. I'm 6'2\", so a king bed makes a difference, which is why I reserved it."
},
{
"reviewID": 11914238,
"hotelid": 832,
"userName": "Tommy55",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "PA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Excellent Stay",
"comment": "This is a well maintained property with an excellent staff and great accommodations. We stopped here on our way south and liked it so much that we decided to stay again when we return north. Thanks to everyone who made our short stay so enjoyable."
},
{
"reviewID": 11914253,
"hotelid": 270,
"userName": "Travelerwithapurpose",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "DC",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The location is great and it has potential, but the hallways smell intensely musty and the rooms are not especially clean.",
"frequencyID": 2,
"title": "Needs an overhaul",
"comment": "This place is showing its age. The hallways smell musty and the carpets are dirty. Even the lobby looks rundown, even though it was once nice. My room was not clean when I checked in. There were candy wrappers in the room and dirt in the drawers. The bathroom hadn't been cleaned."
},
{
"reviewID": 11914320,
"hotelid": 1144,
"userName": "Mister",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Atlanta, GA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The employees are phenomenal!",
"frequencyID": 4,
"title": "Very Good Stay",
"comment": "The staff could not have been more accommodating. I had but to walk in the lobby (not even near the front desk) for someone to ask if I needed anything. Everyone was so attentive, and I appreciated the fact that they often responded with tellling me it was their pleasure to answer my question."
},
{
"reviewID": 11914338,
"hotelid": 127,
"userName": "edc37",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location is directly next to landing runway at airport.",
"frequencyID": 4,
"title": "Overall experience",
"comment": "The room was nice and hotel was too. The fitness center was very nice and had plenty of treadmills. The room service (dinners) were over priced. There was no statement or checkout procedure other than waiting in line forever to get a statement. The hotel is in a nice location if you have no desire to walk downtown as it is several miles away and located directly next to the landing strip at the airport. So, airplane noise was horribly loud!"
},
{
"reviewID": 11914400,
"hotelid": 1726,
"userName": "MDXRaj",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good hospitality and very good room comfort with excellent ocean and city view.",
"frequencyID": 2,
"title": "Love this hotel",
"comment": "I like the room comfort and staff of this hotel. They addressed all my needs and even waived my parking fee."
},
{
"reviewID": 11914410,
"hotelid": 430,
"userName": "erika88",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 1,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Naugatuck, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "I was surprised to find out it was located right in the mall!",
"frequencyID": 2,
"title": "plesant stay",
"comment": "The staff is friendly and helpful. The hotel is clean and easy to navigate. It's very conveniently located"
},
{
"reviewID": 11914447,
"hotelid": 3576,
"userName": "LadyDonna95",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean and friendly. My room smelled fresh and was very comfortable.",
"frequencyID": 2,
"title": "Almost Perfect Stay",
"comment": "The hotel and room were clean and comfortable. The staff were very respectful and welcoming. I was counting on using the shuttle bus as transport to the Making Strides Against Breast Cancer event. I, along with several other guests, ended up waiting about 1 hour. Some of the ladies had to go inside to ask where the bus was. It would have been better if the staff had come out and notified us of the delay due to a traffic jam at the event. After the event, I ended up walking 5 blocks back to the hotel because the shuttle bus was nowhere to be seen. Communication regarding the shuttle was poor."
},
{
"reviewID": 11914470,
"hotelid": 430,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location great for shopping, Newbury Street, more.",
"frequencyID": 2,
"title": "Fix the bathroom please",
"comment": "Hi, overall the room was fine, but the bathroom, beyond being really small, needs some repair work. Looks like the room above it had a big flood and the damage to the wall above the toilet is very obvious. Ceiling's a mess as is the wall paper where it meets the ceiling. Really unnecessary for a major hotel chain."
},
{
"reviewID": 11914558,
"hotelid": 321,
"userName": "Mamma",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Marco Island, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very close to Nova South East University, clean and well decorated.",
"frequencyID": 1,
"title": "Very clean hotel and nicely decorated.",
"comment": "Very nice and clean hotel and the staff was very helpful with directions we needed. The chicken sandwiches were the best I ever had."
},
{
"reviewID": 11914592,
"hotelid": 1021,
"userName": "phoenix1414",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Refurbished; great location; pet friendly",
"frequencyID": 4,
"title": "Refurbished; great location; pet friendly",
"comment": "I travel to Tampa often and have stayed in this hotel several times over the past 8 years. It was challenging staying during the renovations, but well worth the wait. The refurbished rooms are great. Upper floors (BPG?) are hardwood. I usually travel alone (except for my dogs) for business, but the 2 room suite would be excellent for multiple people or a family. The rooms have all the amenities you could ask for: fridge. microwave, lounge area, large workspace, 2 TVs. The bar is decent. Breakfast is so-so (it's a hot breakfast buffet, but overpriced for the quality of the food). Front desk staff and housekeeping is very friendly. I would recommend this hotel and stay again."
},
{
"reviewID": 11914648,
"hotelid": 3207,
"userName": "Andy46",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Texas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place to watch your favorite game in the Draft Sports Bar!",
"frequencyID": 1,
"title": "State Fair was fun, your hotel made out visit great!",
"comment": "We were staying in Dallas to go to the state fair. We really enjoyed the hotel and the Draft Sports Bar. Very nice place to watch a game. We visited the pool and fitness area, and the Breakfast buffet was wonderful. Thanks for a great visit."
},
{
"reviewID": 11914738,
"hotelid": 3115,
"userName": "Puffydog",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Hollywood, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Level of service, comfort, restaurant, accessibility and parking are excellent.",
"frequencyID": 3,
"title": "Excellent Hotel",
"comment": "The service at this hotel was exceptional. The staff was friendly, helpful, knowledgeable and friendly. The setting is lovely with a great view of the Louisville city skyline. The restaurant has great ambiance a wonderful outdoor dining patio; the food is delicious! The lobby and business center are modern and functional and the rooms are super comfortable. The parking is easy and downtown is accessible via a five minute free shuttle ride. We would definitely stay at this hotel again."
},
{
"reviewID": 11914764,
"hotelid": 95,
"userName": "Jamz",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Missouri",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's a great location - within walking distance to all of the great shops & restaurant on the Plaza in Kansas City.",
"frequencyID": 3,
"title": "Great Hotel on the Plaza in Kansas City",
"comment": "A great hotel in a great location. Fun staff!"
},
{
"reviewID": 11914791,
"hotelid": 1569,
"userName": "hjnielsen",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Utah, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Hotel with a better staff",
"comment": "This is our 6th trip to this Hotel. We love staying here since they have one of the best hotel staffs that I have ever met. They also remember who we are and are great with my kids. Its great to have a BPG Hotel like this so close to Disneyland."
},
{
"reviewID": 11914865,
"hotelid": 115,
"userName": "Acer",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "renovations",
"comment": "I would have appreciated being told that the pool was under rennovation."
},
{
"reviewID": 11914944,
"hotelid": 392,
"userName": "HappyInSiouxFalls",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Customer Service Excellence",
"comment": "The night of our stay, a college football team was also staying at the hotel. Several times, our neighbors woke us up with rambunctious behavior. The next morning, the Manager, Nikki(?), resolved everything by listening attentively and taking action. We will definitely be staying here again if we are ever in the area."
},
{
"reviewID": 11915058,
"hotelid": 1327,
"userName": "Iowan",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Des Moines, IA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good service",
"frequencyID": 1,
"title": "Very nice",
"comment": "The staff was eager to help with anything that you needed.Room was clean and comfortable and the food was good and reasonably priced.I would stay here again."
},
{
"reviewID": 11915079,
"hotelid": 1047,
"userName": "Melissa18",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Conveinent Location",
"comment": "Nice location but I did not get the room I reserved then they put me in a room that the air conditioning did not work"
},
{
"reviewID": 11915180,
"hotelid": 1552,
"userName": "RAVENS",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Anaheim, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT SERVICE",
"frequencyID": 2,
"title": "LOCATION- PEOPLE-",
"comment": "I HAD A GREAT TIME AT TE HOTEL AND EVERYONE WAS NICE."
},
{
"reviewID": 11915197,
"hotelid": 40,
"userName": "Tammy10",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Chesapeake, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They have the best staff and the recent remodeling is fabulous!!",
"frequencyID": 2,
"title": "Best Staff Ever!",
"comment": "This hotel has the best staff that I have ever experienced in a hotel. From the drivers to the front desk to the restaurant staff to the maintenance staff, they are all outstanding!"
},
{
"reviewID": 11915199,
"hotelid": 468,
"userName": "BusinessConference",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ohio, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy access to Walt Disney World!",
"frequencyID": 2,
"title": "DolphinReview",
"comment": "Overall, great experience. Cleaning staff seemed to do minimum cleaning - perhaps this is the new 'green'. Room was adequately cleaned, but noticed small things such as a coffee spill stain left on the tile, etc."
},
{
"reviewID": 11915250,
"hotelid": 315,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Fishermans Wharf, Pier 39 Concourse #2, San Francisco, CA 94133, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "needs improvement with housekeeping",
"comment": "housekeeping removed all clean glassware from the room the first day, during the day. We had to request our glassware returned and then they only brought wine glasses. WE had a 4p check-out and housekeeping knocked twice within 10 minutes at 8a to clean. We had to call front desk to get them to stop."
},
{
"reviewID": 11915374,
"hotelid": 3205,
"userName": "Connie1124",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Albany, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's very large.",
"frequencyID": 2,
"title": "Just OK",
"comment": "Everything was wonderful during my stay. A major disappointment was that I requested easy access to elevators due to my mobility issues and this was not done. The walk to my room was dreadful!"
},
{
"reviewID": 11915500,
"hotelid": 995,
"userName": "3/31/2012",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Glendale, CA 95519, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's a great location to enjoy Disneyland fireworks, park there and use the hotel's shuttle for guests to Disneyland which is much more convenient than using Disneyland parking.",
"frequencyID": 2,
"title": "Great Place to Stay",
"comment": "Our room was very spacious, but it would have been nice to have more \"turnaround\" space in the bathroom! For convenience, cleanliness, location and staff service, you can't beat it!"
},
{
"reviewID": 11915509,
"hotelid": 1135,
"userName": "NauticalWheeler",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is convenient to the highway and within minutes of downtown for meetings, etc.",
"frequencyID": 2,
"title": "Great Location to Highway & Beach",
"comment": "The room was spacious and bright. Although the linen was clean, the room smelled of cigarette smoke. Parking was convenient, however, the self parking lot was filled so I had to valet. I observed non-guests parking in garage and walking up the block. Breakfast was delicious, and convenient. I would stay again."
},
{
"reviewID": 11915510,
"hotelid": 606,
"userName": "Gary25",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The people and the service are wonderful",
"frequencyID": "",
"title": "What a great hotel",
"comment": "We loved the hotel. the service, food and attention to deatil was spot on."
},
{
"reviewID": 11915878,
"hotelid": 664,
"userName": "LMK3",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bradenton, FL",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Comfortable, but small beds.",
"frequencyID": 1,
"title": "Needs some improvement",
"comment": "My overall stay was fine, but who sleeps in Full-size beds anymore? Most people have Queen-size or larger. Full-size is basically big enough for one person, not two! Also you should have a small refrigerator in the room. You shouldn't be charging $2.00 for a bottle of water; I can buy a case for $3.00! Also, charging $20.00/day to park in your garage when you are staying at the hotel is crazy. You should only charge guests a one-time fee. Breakfast in Dos Cominos was a little-pricey. Breakfast food should not be so expensive; I could have had a steak dinner with all the trimmings and wine for what I paid for pancakes, waffles, and an omelet."
},
{
"reviewID": 11916226,
"hotelid": 198,
"userName": "BusinessWoman01",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texarkana, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Must Stay",
"comment": "Excellent Customer Service, Great Room Service, Staff Exceeded My Expectations, A+++!!!"
},
{
"reviewID": 11916313,
"hotelid": 814,
"userName": "Calimoore",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Monterey, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Stay for longer than 1 day and get pampered",
"frequencyID": 3,
"title": "Great feature + Superb Staff + Food = Will come back from California!",
"comment": "What a wonderful experience ......we only stayed for one night from California."
},
{
"reviewID": 11916617,
"hotelid": 48,
"userName": "CCradio104",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Hartsfield Jackson Atlanta International Airport (ATL), 6000 N Terminal Pkwy, Atlanta, GA 30337, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Only stay if you have your own transportation. Taxi from airport to the hotel also cost $25.",
"frequencyID": 2,
"title": "Hotel was fine but beware of transportation",
"comment": "I stayed at the hotel on a layover from the airport. We got in late and my wife, who was pregnant and naseaus, needed something to eat and was not up for walking. The closest place was a restaurant directly accross the street from the hotel. (Although the next day I noticed a cafe sign in the hotel so they may have had food. Not sure, I wasnt told about it when asking the front desk.) The desk told us the hotel shuttle might not take us down their driveway so I had to use his friend at the cab company. $8!!!! to go to the end of the driveway! Horrible taxi partner that preys on tourists. Be carefull!"
},
{
"reviewID": 11916750,
"hotelid": 1557,
"userName": "RS50501",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It smells like sewage most of the time.",
"frequencyID": 2,
"title": "Escalating Disappointment",
"comment": "Over the course of this year I have accumulated 12 stays and 17 nights at this hotel for business travel. Each stay my impression of this hotel continues to decline. Upon my most recent trip the hotel continues to battle a sewage smell that permeates the property, even to my floor on the 10th floor. Elite status is often overlooked by all staff and you have to ask repeatedly for your amenities, like free wifi. When dealing with the front desk you would think the lines for all BPG properties ring there and the staff at the front desk prioritizes phone calls over dealing with guests. On top of this, my most recent trip to the property was on business and there was a reduced room rate. However, I was traveling with colleagues and knew we would be working on some projects and requested a larger room via the phone a few days prior. They said I would have a larger room on the club level. When I arrived the room was no different than those I was traveling with and yet I was paying an extra $90/night for the Club Level. When I inquired at the front desk (after waiting for the phone calls to end) I was told they would check with the manager and contact me. Never heard a word from them. I believe in the BPG brand but when I travel to Des Moines for business in the future I will seek a different property."
},
{
"reviewID": 11916877,
"hotelid": 865,
"userName": "Sarah81",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "All hotels should try to replicate the customer service skills of the Belvoir Parsippany.",
"frequencyID": 3,
"title": "What sets this hotel at the top of my list is the service.",
"comment": "The hotel itself is nice enough - newly renovated, comfortable beds, nice workout area. But this hotel has something very special that no other hotel in the area has - the best customer service. I stayed at this hotel originally because my previous favorite hotel was booked. I have been coming back ever since - even though it's a longer commute to my worksite - because of the way the pesonnel treat their guests. Derick at the front desk has never had a issue that he couldn't resolve. Mary in the club lounge is thoughtful and caring (I didn't make it breakfast one day because I was not feeling weland she sent ginger ale with a coworker for me). Even the housekeeping staff is on the top of their game - one stopped vaccuuming so she could find a plastic bag for my coworker who tried to carry more than she could. The people at Belvoir Parsippany make this hotel feel almost like coming home. See you all very soon!"
},
{
"reviewID": 11917334,
"hotelid": 1546,
"userName": "lyndaroo33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Green Bay, WI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service is great!!!",
"frequencyID": 3,
"title": "Wonderful experience!!",
"comment": "We picked this hotel,because we had a wedding to go to and this one offered shuttle service! I must say that all the service we received was great! From the checking in with Tariq, to the shuttle drivers our experience was a good one! The beds are most comfortable too!! We will stay here again for sure!!! Thanks!!"
},
{
"reviewID": 11917447,
"hotelid": 434,
"userName": "E19583",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Pretty standard conference hotel",
"comment": "This hotel is a typical large conference hotel. The facilities are generally nice. Unlike most other Grandbourne hotels, network access is free -- but like other Grandbourne hotels, it's not great. The low-flow shower heads have such low flow that it's tough to take a shower. Location is nice, with several interesting dining options in the plaza immediately behind the hotel and nice areas for an evening walk."
},
{
"reviewID": 11917559,
"hotelid": 353,
"userName": "PlatinumSanDiego",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Diego",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Walking distance to the French Quarter",
"frequencyID": 4,
"title": "Very tough on business traveller",
"comment": "I am a platinum member so I have stayed at many Belvoirs. There are no plugs available for any equipment- had to unplug phone to connect laptop - had to use wallplugs to connect phone and earpiece. Coffee maker is not plugged in - had to take it to bathroom to make a cup. TV is high-def but signal looks awful - screen does not fill so you have to reset each time you start. When TV comes on you have to maneuver to regular TV - very annoying. Last of all - no suitcase stand- so suitcase is on the floor - am used to 2 stands. Once again very annoying. Staff friendly, rooms very nice otherwise. Hope they fix these problems then I would give an excellent review."
},
{
"reviewID": 11917675,
"hotelid": 1995,
"userName": "ProfTraveler",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "In a very convenient location!",
"frequencyID": 2,
"title": "The hotel has great features however needs to be upgraded.",
"comment": "The hotel is a bit dated and needs much updating. There are several large stains and bleach spots throughout the capet in the halls on atleast 5 floors. The bathrooms need a better ventalation system, after showering the condensation builds up on the ceiling. The tub drains increadibly slow as well. I would say the staff is very pleasant and accomodating and the food is excellent."
},
{
"reviewID": 11917781,
"hotelid": 1552,
"userName": "MyCia",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Garden Grove, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is not clean and the service is very marginal.",
"frequencyID": 3,
"title": "I was VERY disappointed with my stay.",
"comment": "I travel a lot all over the world and in the US. I have never stayed at your hotel. I was shocked the unhelpfulness of the staff, the unprofessionalism of some of the staff in meeting my needs in a timely manner, and most importantly, the lack of cleanliness in the hotel itself. The carpets were so filthy, I left my conference to purchase slippers so that my feet would not touch the floors. The hall way carpets were equally filthy with stain everywhere. I was very disappointed with your hotel and decided to start a blog on the subject of where to stay or not stay, customer service, good and bad, etc. I will never stay at a Belvoir again and will not recommend you to anyone. I went home and immediately took a hot shower. Lastly, there was an old water bottle that stayed under the desk in my room for two days. the housekeeper did not bother to throw it away. Who knows how long it had been there."
},
{
"reviewID": 11917857,
"hotelid": 430,
"userName": "MSBL",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Way too expensive",
"comment": "A $25 breakfast buffet is outrageous and the \"green\" spin is a great way to reduce labor cost."
},
{
"reviewID": 11917910,
"hotelid": 1021,
"userName": "Araujo",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is not a club lounge on this hotel",
"frequencyID": 3,
"title": "Great",
"comment": "Great location and service"
},
{
"reviewID": 11918168,
"hotelid": 1776,
"userName": "SeeC57",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is located close to many restaurants and the convention center.",
"frequencyID": 2,
"title": "This hotel is perfectly located",
"comment": "I was surprised at how stained and dirty the carpets and bedcovers were. The meals were mediocre and of the two ordered, one was 40 minutes late and cold. They did reimburse me for the meal. Their green program was a joke, because they promised a reward card, which never came and they still didn't clean the room. I usually stay at Belvoirs. This was the worse."
},
{
"reviewID": 11918291,
"hotelid": 1135,
"userName": "Jeff71",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Glendale, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Parking can be tricky if you arrive late",
"frequencyID": 3,
"title": "Great Location",
"comment": "This was a nice place to stay, close to everything and shopping on 3rd St and close to the Santa Monica Pier"
},
{
"reviewID": 11918373,
"hotelid": 3620,
"userName": "C2PJean",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The food is fantastic and endless!",
"frequencyID": 3,
"title": "Corporate Meeting Success!",
"comment": "Starting with Aileen - I knew this would be the place. Then on to Amanda and Sissi who pulled it all together, dealt with every detail and bent over backwards to make anything I wanted happen- This was definately the best location I could have chosen. Ernesto was always there to make sure I had everything I needed. The wait staff was fantastic! The location was simple, the comfort of the meeting space was superior and the food was outstanding. I highly recommend them!!!"
},
{
"reviewID": 11918388,
"hotelid": 380,
"userName": "DAISY1930",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location.",
"frequencyID": 3,
"title": "GREAT LOCATION",
"comment": "The bathroom sink drain has a foul odor whenever you turn the tap on and the water goes down the drain, the smell comes back up at you. Two years ago we complained to the Guest services, and the put something down the sink, but it really didn't stop the smell. This year it is worse."
},
{
"reviewID": 11918441,
"hotelid": 102,
"userName": "FriarTuck",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tucson, AZ",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Helpful!",
"comment": "I arrived without a confirmation number for the reservation I had made online for a room paid with BPG points. Desk clerk was very helpful, as was the person she called for assistance in clarifying the situation. A new reservation was made expeditiously. When I got home I could find no confirmation email for the original reservation, which may indicate that i never completed the original transaction or that it had been deleted. In any event, staff resolved the issue promptly, for which I send my thanks."
},
{
"reviewID": 11918559,
"hotelid": 3620,
"userName": "onenite",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "quick stay",
"comment": "flew into miami around 9pm. shuttle was timely and plenty of staff to check in and help with bags."
},
{
"reviewID": 11918754,
"hotelid": 127,
"userName": "Laney76",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Indio, Ca",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic views",
"frequencyID": 3,
"title": "Great location",
"comment": "We came in from the desert to attend some parties. Some were at your hotel so staying there was very convenient for us. Rooms were very quiet and the staff was excellent and very helpful."
},
{
"reviewID": 11918932,
"hotelid": 1523,
"userName": "1jamie2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Excellent accomadations",
"comment": "We really enjoyed our stay. The accomations are excellent and the staff was superb in their assistance."
},
{
"reviewID": 11918947,
"hotelid": 421,
"userName": "micarma4",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "convenient location",
"comment": "We had girls weekend out. Beds very comfortable. On second day insufficient towels and toilet paper were left for us and had to call to get replenished. Service was quick upon request. Parking rates a bit high. At desk, needed better local knowledge of comedy clubs and prices/terms. Not very soundproof within building but soundproof to outside noise. Staff overall friendly."
},
{
"reviewID": 11919004,
"hotelid": 868,
"userName": "Red27",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "FL",
"arrivalMonth": "9/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best hotel in the area!",
"frequencyID": 4,
"title": "Great Accomodations",
"comment": "I had to be in the Suffern, NY area and found this hotel to be close and very comfortable. The staff was friendly and the accomodations were much better than expected, especially for the price. The food was better than average!"
},
{
"reviewID": 11919091,
"hotelid": 1474,
"userName": "OctGetaway",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location; beautiful building; on the Electric Bus route.",
"frequencyID": 2,
"title": "Was dissappointed in the happy hour offerings at the Club Level.",
"comment": "Appetizers were undercooked and not of the quality that I had anticipated."
},
{
"reviewID": 11919158,
"hotelid": 379,
"userName": "Joanna50",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Carlos, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is exceptional!",
"frequencyID": 2,
"title": "Wish List",
"comment": "The Hotel was beautiful! Score 10!"
},
{
"reviewID": 11919443,
"hotelid": 196,
"userName": "Mark2034",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Portland, OR, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location for seeing downtown Chicago.",
"frequencyID": 3,
"title": "Club Lounge Staff",
"comment": "During my one week stay I was treated like family by Connie and Alex in the club lounge on the 33rd floor. They recognized me from day to day and learned my preferences and saw to them being consistently met. But the best thing was the warmth of their smile and the genuine concern for my well being."
},
{
"reviewID": 11919495,
"hotelid": 1784,
"userName": "grandparoyreeves",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "customer service was exceptional, Jennifer at the front desk and Monique in the restaurant stood out as well as the rest of staff as very professional and attentive",
"frequencyID": 3,
"title": "Hotel with excellent customer service",
"comment": "The location was the first reason this hotel was chosen, next time it will be because of the excellent service and professionalism of the staff. The staff was always available and very helpful in any way possible. Cleanliness is also important to me and felt the hotel was one of the best, both in service and attention to details."
},
{
"reviewID": 11919697,
"hotelid": 1784,
"userName": "1/1/1958",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Texas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great staff",
"frequencyID": 4,
"title": "Service!",
"comment": "I checked in to the Belvoir on my birthday and was immediately greeted with \"Happy Birthday\". Verlilah checked me in, carried flowers which had arrived from a family member to the elevator, and found me a bellman (which I needed because of floral bouquet) to assist me to my outstanding corner suite."
},
{
"reviewID": 11919792,
"hotelid": 13,
"userName": "JRobJ",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Plano, TX",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Service was the plus",
"comment": "I found the service at the hotel to be quality. Staff was friendly and responsive."
},
{
"reviewID": 11919869,
"hotelid": 914,
"userName": "algrider",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Alabama, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is one of the nicest in the area and has a staff like no other. Everyone was polite, smiled all the time and even asked as you were walking down the hall if everything was okay and would even tell you to just let them know if you needed anything.",
"frequencyID": 2,
"title": "This hotel was beautiful and the front desk clerks were friendly and very helpful when needed",
"comment": "The hotel was clean and the staff was very friendly."
},
{
"reviewID": 11921169,
"hotelid": 3205,
"userName": "doll",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "mi",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the rooms are clean and staff is great",
"frequencyID": 3,
"title": "the staff",
"comment": "the hotel was great however the staff was also great just loved the place"
},
{
"reviewID": 11921493,
"hotelid": 3175,
"userName": "Elaine29",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Angelo, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Super location and staff",
"frequencyID": 2,
"title": "Excellent location",
"comment": "the location, friendliness of staff and amenities were excellent. The breakfast was an excellent value."
},
{
"reviewID": 11922316,
"hotelid": 468,
"userName": "Jkaye19",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Grand Island, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "top class ,very convenient",
"frequencyID": 2,
"title": "perfect for epcot food & wine festival",
"comment": "had a great time. Enjoyed getting away with my wife ....and no kids weekend. thanks mom & dad."
},
{
"reviewID": 11923861,
"hotelid": 881,
"userName": "miloelgato",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Portland, OR, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "at airport",
"frequencyID": 2,
"title": "park and fly",
"comment": "Excellent program for returning customer. Shuttle efficient and helpful."
},
{
"reviewID": 11924402,
"hotelid": 3205,
"userName": "Gwendolyn777",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Edmonton, AB, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Staff is approachable when needing help and questions answered.",
"frequencyID": 1,
"title": "Thank You",
"comment": "Jonathan did well when I arrived to check in at the front counter. He was able to explain my confusion regarding the price."
},
{
"reviewID": 11924415,
"hotelid": 1776,
"userName": "Carol93",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Willingness to please hotel guests!",
"frequencyID": 3,
"title": "Exceptional Customer Service",
"comment": "I was truly impressed with the customer service from all hotel staff in Philadelphia. Everyone was very helpful, professional and went that extra mile to answer my questions, provide restaurant and shopping venues and directions all with a friendly smile. Your hotel staff could teach other hotel chains many things :)"
},
{
"reviewID": 11924459,
"hotelid": 171,
"userName": "bbt7244",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lynchburg, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "This hotel is a great location",
"comment": "Nice hotel and is great location for a night prior to boarding a cruise ship."
},
{
"reviewID": 11924536,
"hotelid": 15,
"userName": "Umyame",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Everett, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff great comfort great",
"frequencyID": 3,
"title": "Great hotel",
"comment": "Was there for business. Food terrific as was staff."
},
{
"reviewID": 11924706,
"hotelid": 1236,
"userName": "Golfer63",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location/service",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "Great location, great service"
},
{
"reviewID": 11924996,
"hotelid": 606,
"userName": "Metoo",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "My room",
"comment": "Nice room. Upgrade to Club without asking for it was nice."
},
{
"reviewID": 11925094,
"hotelid": 379,
"userName": "DaPKmP",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chesterland, OH 44026, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Absolutely beautiful location and grounds complimented by an exceptional staff.",
"frequencyID": 3,
"title": "Paradise in Paradise",
"comment": "Our first trip to Hawaii was everything we could expect and more. A large part of what made our trip so enjoyable was the accomodations and service provided by your facility and staff. When we return to Kauai we will definately be staying at your property again. In fact, we joined you travels program and will look for Grandbourne properties. Below expectations on food was only based on available hours, food quality was outstanding."
},
{
"reviewID": 11925126,
"hotelid": 468,
"userName": "TinaNLN",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "North Caolina",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great Experience",
"frequencyID": "",
"title": "Great Hotel Experience",
"comment": "Wonderful Disney Experienc"
},
{
"reviewID": 11925127,
"hotelid": 1582,
"userName": "dank22",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Old, smelly but great staff",
"comment": "I have stayed at this hotel 20+ times. Unfortunately it seems to be going downhill in terms of cleanliness. The first room I was given smelled so vile, I needed to change it after 5 minutes. The second room was filthy. I ended up cleaning the sink myself. The shower was nasty. Staff has been very friendly every trip"
},
{
"reviewID": 11925253,
"hotelid": 380,
"userName": "Avidtraveler1172",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Hotel but confused Room staffs",
"comment": "The hotel was great but the room staffs did not change my towels for us. We put the change card on the bed and the dirty towels on the bathroom floors to be change. The towels has a lot of stains on it but what they did was us pick it up and hung it again. In most hotels that we stay in the past the sign that we new towels are to throw old ones on the bathroom floor which I don't understand why the room staffs did not understand that. They just hung our dirty towels that we threw on the bathroom floor back up. The reason we even notice was that the stains were on the towels in the same spots. This happen the whole time we stayed at the hotel"
},
{
"reviewID": 11925331,
"hotelid": 1523,
"userName": "Jane2012",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great combination of location and comprehensive hotel services.",
"frequencyID": 4,
"title": "Excellent staff!",
"comment": "This hotel has all of the facilties you could want in a resort area- including a beautiful pool, nice bar, fitness center and spa, free Wi-Fi, business centre, excellent gift shop, and convenient location right next to the beautiful convention center. Above all, the staff were extremely personable and helpful. I cannot say enough good things about them - especially Antonio and Grisell at the front desk, Milagro in the gift shop, and the staff at Choices restaurant. They make me want to stay at this hotel again in the future."
},
{
"reviewID": 11925390,
"hotelid": 1135,
"userName": "Guest17",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Hotel has great room design and service",
"comment": "Hotel room design is modern and classy."
},
{
"reviewID": 11925501,
"hotelid": 1569,
"userName": "spedteach25",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Anaheim, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Within walking distance to a lot of restaurants, shops, and Disneyland, California Adventures,",
"frequencyID": 3,
"title": "A Very Nice Hotel!",
"comment": "My two sisters and I recently stayed at this hotel and found it to be very nice. It was clean and housekeeping exchanged our towels daily. The bathroom with the sink is a little small, especially for three women trying to get ready. It was the only place with a mirror. It would have been nice to have a mirror in another place in the room. Our tv did not work when we first got there. We called the front desk and someone came and fixed it within 10 minutes. We never had any more trouble with it. The staff was very friendly and helpful. We were within walking distance to many restaurants, shops, Downtown Disney, and Disneyland. Breakfast was not provided, so we just went to the shop on the first floor and got a muffin or breakfast sandwich. It was a little expensive, but the food was good. We ordered room service the last night we were there; and the food was good as well. Overall, our experience was well worth the stay. We were pleased with the accommodations and would definitely stay here again."
},
{
"reviewID": 11925509,
"hotelid": 96,
"userName": "chappy",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oklahoma City, OK, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "All rooms are suites with mini fridge, microwave, and two flat screen tv's",
"frequencyID": 2,
"title": "Great suite in a great location.",
"comment": "Beautiful appointed two room suites with two flat screen tvs. Clean and friendly, will definitely stay here again."
},
{
"reviewID": 11925860,
"hotelid": 1469,
"userName": "kw2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Honolulu, HI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It doesn't matter whether you get a mountain or ocean view...both are great!",
"frequencyID": 1,
"title": "short stay",
"comment": "We were there to attend a function at a private residence so we spent very little time at the hotel. Thought the hotel was nice & would have liked to take advantage of all the facilities, especially the pool."
},
{
"reviewID": 11925910,
"hotelid": 430,
"userName": "Toni14",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Alexander City, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Too expensive",
"frequencyID": 3,
"title": "Expensive",
"comment": "For almost $300/night, the remote should have worked, shouldn't of had to beg for coffee. Doorways small, bathroom had no counter space . Elevators where slow and not equipped to handle the volume of guests there got pest world."
},
{
"reviewID": 11925917,
"hotelid": 270,
"userName": "MsMisty",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maplewood, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff goes above and beyond to assist you.",
"frequencyID": 4,
"title": "Pleasantly Surprised",
"comment": "I have taken many trips to Atlantic City --- since 1989 -- and have always stayed at Casino hotels. For this particular trip I was attending a conference and the Belvoir was located directly across from the conference center so I decided to book my reservation with them in spite of some of the negative reviews that is on the website. I did not know what to expect, but since it was only one evening - I thought whatever happens I could grin and bear it. What a pleasant surprise - upon entering the hotel, it was very clean and the checkin time took less than 5 minutes. I did have some confusion about the location of the events for the meeting and asked one of the hotel staff, who didn't know the answer. But he went out of his way to find the answer to my question, which I thought was EXCELLENT customer service."
},
{
"reviewID": 11925920,
"hotelid": 377,
"userName": "Justin4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Honolulu, HI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean modern styled rooms.",
"frequencyID": 1,
"title": "local one nighter",
"comment": "I'm a local resident that stayed a night at the Belvoir Waikiki. They were super accommodating, giving me an early check in and a late checkout for kamaaina. Room and view was awesome. No complaints. I would definitely stay again!"
},
{
"reviewID": 11927072,
"hotelid": 606,
"userName": "INY2012",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Facility very nice front desk not",
"comment": "The physical aspect of the hotel was lovely - nice rooms, great restaurant, gym and pool. Found the place a bit difficult to get around in as the many paths that lead to room/front desk are somewhat confusing between all the walkways and doors. However the front desk personnel were very disappointing in their attitude from the beginning of our stay to the end - three of our party there for a family event had trouble getting the group room rate and then to add injury to insult had to wait a hour after 3 p.m. check-in time to get the room thus giving them 45 minutes to get ready to go to event at 5 p.m. When approached about wifi problem in room and not getting access on computers in lobby merely shrugged it off by saying \"it happens sometimes\". One of the front desk staff was extremely rude in his tone vocally and with facial expressions from eye rolling to sneering when asked about room preparation for check-in and about way to get to a room in the C building because he had to repeat both answers. One of the most important qualities of a hotel is front desk which give the first impression to guests upon arrival and sadly to say the physical hotel can be beautiful and perfect but the personnel behind the desk is what makes a guest comfortable and eager to return when in the area again. Your hotel failed this test and I would not repeat a visit nor recommend your place to anyone traveling to the area."
},
{
"reviewID": 11927293,
"hotelid": 379,
"userName": "mustang66",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Port Angeles, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great pool and location on the southern end of the Island.",
"frequencyID": 2,
"title": "Rumfires is the week link in service",
"comment": "Food & sevice at Lavas was very good. Food service at Rumfires was poor . I saw empty beverages lacking attention often."
},
{
"reviewID": 11928070,
"hotelid": 989,
"userName": "Newporter",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Newport, RI",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beware of parking. The lot is often full. And the \"deluxe corner room\" isn't worth it; stay on the Club floor or a regular room.",
"frequencyID": 3,
"title": "A regular guest",
"comment": "I've stayed at this hotel at least 25 times, and have stayed at Grandbournes all over the world. It's great facility with excellent and attentive staff. It has one drawback: no flat-screen televisions on the club floor. For those of us who work in the room quite a bit, this is an annoyance. Time to upgrade, guys!"
},
{
"reviewID": 11928385,
"hotelid": 1196,
"userName": "Pat58",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Last minute getaway",
"comment": "I took a last minute trip to Ca to help a family member after a surgery so there was not time to plan for a car and all the details. The Concierges was excellent with helping me locate a rental car and get directions. They even returned the car for me. All I had to do was leave them the key. Very nice stay!"
},
{
"reviewID": 11928405,
"hotelid": 606,
"userName": "GrahamB",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Montreal, QC, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Belvoir Burilington Vt.",
"comment": "Very dissapointed this stay. As Grandbourne Gold members, my wife and I have stayed at this hotel many times. On previous stays we had been given comlimentary breakfast vouchers. At check in I enquired about the free breakfast vouchers and was told that I would not be given any this stay. Very dissapointing. Apart from that the stay was good."
},
{
"reviewID": 11928408,
"hotelid": 353,
"userName": "SENTM",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Do not expect good service",
"frequencyID": 3,
"title": "Disappointed",
"comment": "My wife and I were disappointed by the staff's general attitude towards service. We did not have any room service for the first 48 hours of our stay. We had to call for someone to clean our room. The shower did not work properly. the bar tender refused to change the channel on the television when I was the only customer in the bar because one of the other staff members wanted to watch what they wanted. I have never been in a big name hotel that was less accommodating."
},
{
"reviewID": 11928415,
"hotelid": 3616,
"userName": "RobinHood",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Stamford, CT",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient, standard Belvoir with an excellent staff",
"frequencyID": 2,
"title": "Staff here is Excellent",
"comment": "My room on the Club Level floor was very nice, although just a bit noisy as there is a fire station nearby, but only when the sirens go off. The bed and linens and surfaces were all clean, just a few dust bunnies around the corners; but nothing a better vacuum wouldn't cure. The front desk staff - EXCELLENT! Personable and extremely helpful."
},
{
"reviewID": 11928453,
"hotelid": 3620,
"userName": "desmoman900",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff & location.",
"frequencyID": 4,
"title": "Great place to stay for a business trip",
"comment": "Extremely accommodating, friendly staff and a great breakfast. I would rate my stay way up there if it wasn't for the long strands of hair that I found in the bath tube as I was entering it to take a shower. Even though I know this an exception rather than the rule in Belvoir Hotels, I wasn't a pleasant thing to see and made me wonder about the cleanliness of the rest of the room."
},
{
"reviewID": 11928455,
"hotelid": 1995,
"userName": "Nikcher",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is very convenient to get to.",
"frequencyID": 2,
"title": "My stay",
"comment": "We stayed one night as a break in our trip from Myrtle Beach to Voorheesville,NY. Everything was good."
},
{
"reviewID": 11928459,
"hotelid": 196,
"userName": "JBean",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lansing, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Wonderful!",
"comment": "I was hesitant to reserve here since I had a somewhat negative experience several years ago. However, I reserved anyway since the location was right, the price was right, and I remembered the beds were unbelievably comfortable. I am so glad I made this decision-this stay completely remedied my negative experience from my last stay. Every member of the staff I interacted with was very kind, accommodating, and helpful. The beds were just as I remembered-heavenly! We had a fantastic river view on the 23rd floor, an unexpected upgrade. I will surely stay here when I visit Chicago again."
},
{
"reviewID": 11928488,
"hotelid": 1282,
"userName": "AnneofSheenTables",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "We slept very well despite a full hotel with lots of celebrating.",
"frequencyID": 3,
"title": "Iowa vs. Penn State game",
"comment": "Big football weekend and packed hotel but service was superb. Five stars all around! Thanks for a great stay."
},
{
"reviewID": 11928492,
"hotelid": 321,
"userName": "herb02072",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Stoughton, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location to restaurants and main highways. great rooms and good value.",
"frequencyID": 2,
"title": "vacation etc",
"comment": "was warmly received on check in. hotel was in a great location and all employees very helpful re directions etc. rooms very clean and comfortable. would definetly return when in that area again."
},
{
"reviewID": 11928497,
"hotelid": 3068,
"userName": "Abbysmommy23",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Roanoke, va",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor customer service did not do what should be done for a very bad situation",
"frequencyID": 3,
"title": "No heat woke up to 50 degree room",
"comment": "Stayed here for a getaway night for my husband and I. Arrived to a very cold room. We thought the air was on so we turned it up to 80 to warm it quick. Went to bed soon after arrival because too cold to do anything else . Woke up around 12 am freezing still. Called the front desk with no answer. Woke up every hour I would say cold and uncomfortable. Called the front desk again around 830 just ready to get out of here with no shower obviously I know this room was around 50 degrees. Was offered $25 refunded or free breakfast. I asked for the corporate number and called them . I've yet to hear from them three days later . The hotel called back and offered $25 more back. I was still I satisfied and he took off another $25 and says he sent me an email for a future stay which I have not received. So in the end I paid $80 for a room with no heat still not happy. If anyone knew at checking they were paying even $80 for a room with no heat they wouldn't checkin. Very unhappy with the customer service."
},
{
"reviewID": 11928507,
"hotelid": 198,
"userName": "LoveGrandbournes",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Park Ridge, NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is beautiful but a 25.00 cab ride away from all the tourist attractions! If you book a grayline tour, the transportation is included and they pick you up and bring you back.",
"frequencyID": 4,
"title": "Nice place",
"comment": "We loved this hotel but it is not convenient to be in downtown Nashville where all the fun is!"
},
{
"reviewID": 11928734,
"hotelid": 92,
"userName": "Matt77",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Big Rooms!",
"frequencyID": 3,
"title": "Nice Hotel - Bad Breakfast Bar",
"comment": "The Belvoir Wilmington has very spacious suites. The hotel meets Grandbourne standards. It's clean, the staff is friendly, great location for downtown Wilmington. The only negative thing I would say would be the Bistro Bar where they have breakfast. The breakfast bar hardly had any food, what was there was beyond terrible, with horribly poor presentation."
},
{
"reviewID": 11928790,
"hotelid": 1162,
"userName": "DrewMcQ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "A great stay",
"comment": "I travel 2 weeks out of every month. On October 19 - 21 I cashed in some BPG points and took my family to the Belvoir Lake Buena Vista Resot in Orlando Florida. Other than some per night resort fees and additional per night parking fees, the trip was relaxing and much enjoyed. the staff were very friendly and treated us like family. Thank you for a great weekend. I wish we could have stayed longer."
},
{
"reviewID": 11928812,
"hotelid": 606,
"userName": "MB24",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Norwalk, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Staff is unattentive.",
"frequencyID": 2,
"title": "Surprised Facility is a Belvoir",
"comment": "Wasted starpoints to stay at this hotel. Had to call front desk four times for extra towels. Spent $20 per night for an \"upgraded\" room and it was below par. Smelled when we walked in. Could only imagine what the room would have been like had i not upgraded. Really sorry i wasted 14,000 starpoints."
},
{
"reviewID": 11928868,
"hotelid": 421,
"userName": "aroxie79",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "new york,NY,USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How beautifully mantained and elegant it is.",
"frequencyID": 3,
"title": "Love this Hotel!!",
"comment": "This is my 2nd. stay at your hotel. We loved the new upgrades in the decor and carpet! This hotel is classy and the staff is always so helpful and act very professional.I will only stay at the Belvoir New York Hotel when I visit N.Y.C. I Love your hotel!!!"
},
{
"reviewID": 11928945,
"hotelid": 1144,
"userName": "Tina39",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Staff",
"comment": "We cannot say enough about the staff! So friendly, helpful & curtious every time we walked through the entrance doors everyone was happy & smiling!"
},
{
"reviewID": 11928976,
"hotelid": 341,
"userName": "jb74",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the ease to park....",
"frequencyID": 2,
"title": "Parking",
"comment": "We trully enjoyed our stay...the food was very good and the parking was great ! Whenever we're in Houston for over night we'll try to stay at this hotel !"
},
{
"reviewID": 11929175,
"hotelid": 1177,
"userName": "RBVH",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful Views of the NYC skyline. Easy ferry & free ferry shuttle bus into Time Square",
"frequencyID": "",
"title": "Great place to stay when visiting NYC",
"comment": "The room was clean and we had a wonderful view of the NYC skyline which you don't get if you stay in the city. The staff was so helpful with transportation options, and the Ferry station is right outside the door! Free shuttle buses take you into the city from the ferry station. Couldn't have been easier!"
},
{
"reviewID": 11929321,
"hotelid": 914,
"userName": "Lily52",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "FL",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "A little noisy",
"comment": "The room was good and perhaps great on another floor other than the 1st/reception area unless you like a lot of noise."
},
{
"reviewID": 11929413,
"hotelid": 881,
"userName": "Renee12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "St. Paul, MN",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great conference room facilities.",
"frequencyID": 1,
"title": "Great Conference Rooms",
"comment": "This hotel had great rooms for our conference. Very convenient to go from one room to another."
},
{
"reviewID": 11929456,
"hotelid": 3616,
"userName": "Eppi",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great place to host an event. Staff was super",
"frequencyID": 4,
"title": "Great service provided for the event, ok room",
"comment": "Overall hotel was great deal and well worth the $89 rate, We hosted a reunion at the hotel and the service at the event was great and the food terrific."
},
{
"reviewID": 11929457,
"hotelid": 1557,
"userName": "Bootsie96",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Des Moines, IA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Was told breakfast was included",
"comment": "When we booked our stay we were told breakfast was included. When we got down to the breakfast buffet they sat us down and we sat down, started eating. Then they told us we had to pay. Hotel is very nice. No hot tub though."
},
{
"reviewID": 11929517,
"hotelid": 636,
"userName": "YMCA",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "France",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "staff professionalism.",
"frequencyID": 2,
"title": "We enjoyed",
"comment": "We were expecting to stay 2 nights but due to booking mistake (many ambassadors were involved), we discovered we had only one night left. Anyway Christina at the front desk was extremely helpful. She contacted BPG people and we were able to swap points. She gave us good advise regarding dinner. we really appreciate her support."
},
{
"reviewID": 11929759,
"hotelid": 377,
"userName": "resar",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kailua, HI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful hotel with great staff!",
"frequencyID": 2,
"title": "awsome!",
"comment": "Was not disappointed! Beautiful hotel. Room was very spacious and clean. Hotel staff especially check-in (I think her name was Ashley) and housekeeping were very friendly. We stayed at the hotel to celebrate my son's 6th birthday and she (Ashley)went out of her way to make him feel special! This will definitely be the hotel of our choice for any furture \"staycations\" and we will also reccommend it to all visiting family and friends."
},
{
"reviewID": 11929850,
"hotelid": 151,
"userName": "QueenB",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location for the money.",
"frequencyID": 4,
"title": "Excellent location",
"comment": "The hotel was a train ride from NYC. Excellent location"
},
{
"reviewID": 11929867,
"hotelid": 151,
"userName": "artbeneva",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "East Rutherford, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff and comfortable beds.",
"frequencyID": 2,
"title": "Nice hotel",
"comment": "Bathrooms dated and need updating. LOVE the robes! Thanks! Resturant food and staff excellent."
},
{
"reviewID": 11929883,
"hotelid": 421,
"userName": "Debby49",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you are a tourist and want the tourist experience, this hotel is the perfect location.",
"frequencyID": 2,
"title": "Fantastic Hotel & Location!!",
"comment": "This was not my first trip to NYC but was my first time staying at the Belvoir Times Square. This hotel was wonderful in every aspect. The location is perfect, as it is a short walk to Times Square, Rockefeller Center, Central Park, and the Theatre District. Not to mention great restaurants in the immediate vicinity. This will be my first choice hotel for all my future visits to NYC."
},
{
"reviewID": 11929957,
"hotelid": 421,
"userName": "Lauren31",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's a great location! Rooms are a nice size...",
"frequencyID": 3,
"title": "Beautiful hotel great location!",
"comment": "I originally booked the hotel in hopes it was clean and a decent location since I was traveling with my 11 yr old daughter. It exceeded every expectation! The rooms were clean, new and a nice size. Above all the location was the best, we walked everywhere!"
},
{
"reviewID": 11929964,
"hotelid": 813,
"userName": "JT44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Albany NY",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great Stay",
"comment": "Wonderful stay at this hotel. The room was quiet, clean and comfortable. The staff was helpful and friendly. Would stay there again."
},
{
"reviewID": 11930031,
"hotelid": 814,
"userName": "PlantToxGirl",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Clemson, SC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff",
"frequencyID": 2,
"title": "Wonderful Vist- EXCELLENT staff!",
"comment": "This was an excellent experience. I could tell the rooms had recently been renovated. They had all the amenities I could ask for. But the best part of this experience was the staff. Everyone I interacted with was friendly, helpful (and also gave good food recommendations). I would definitely consider coming back to the Belvoir . . . And the view of the ocean from my balcony was the icing on the cake."
},
{
"reviewID": 11930047,
"hotelid": 91,
"userName": "MAZONAKIS",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dayton, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "EXTREMELY clean. Staff very friendly",
"frequencyID": 3,
"title": "I highly recommend",
"comment": "The purpose of the stay was pleasure."
},
{
"reviewID": 11930115,
"hotelid": 1144,
"userName": "Pat52",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Calgary, AB, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Your staff is amazing, so friendly and helpful.",
"frequencyID": 3,
"title": "Staff and Comfort",
"comment": "I have never been treated so warm and friendly at a hotel. The staff is amazing, the rooms are clean and comfortable and the food is unbelievable. Southern hospitality at its best!!! We were there for a convention and hardly left the hotel, in 3 days we only at 1 meal elsewhere. We didn't want to leave. Thank you for everything, and a million thank you's to the staff, they are the BEST!"
},
{
"reviewID": 11930117,
"hotelid": 3068,
"userName": "acl1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "allows pets and has no pet fee",
"frequencyID": "",
"title": "Great place",
"comment": "Large room with a comfortable bed. Very pet friendly hotel. Super nice staff. Great room service."
},
{
"reviewID": 11930232,
"hotelid": 468,
"userName": "Kathiean",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Clearwater, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Service fee - $15",
"frequencyID": 4,
"title": "OK stay",
"comment": "Hotel was located close to Hollywood Studios and EPCOT. Fees for parking - $15, and service fee - $15 absurd. Because of this, I will not stay here again. Also had no hot water for showers the morning we checked out and the maid walked into our room at 8:30 a.m. after a 2 second knock. Spa prices outrageous!"
},
{
"reviewID": 11930674,
"hotelid": 1474,
"userName": "Chetxyz",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Franklin, TN",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Dreary, Worn Out Rooms",
"frequencyID": 2,
"title": "Tired & Worn",
"comment": "Upon arrival, we were given a room on the 6th floor, however the front desk staff never told us that we needed to take a special elevator to get to our room -- we were late for a wedding and had to ask two other staff members how to get to our room. Once inside, the room was a huge disappointment. Although the size was large, the room was very used -- bedding appeared worn out and the bathroom was awful -- stained and chipped tub, dirty wallpaper and the worst shower we've ever had. I appreciate water conservation, but this was ridiculous -- the water trickled out like an RV. Mattress on the bed was worn out, with springs that squeaked loudly with every move. The room lacked an in-room frig, local magazines, etc. Drinks in the bar/restaurant were overpriced. The best part of the hotel was the lobby. For historical luxury we will try a B&B in the art district -- only wish we had chosen one first."
},
{
"reviewID": 11930731,
"hotelid": 1282,
"userName": "Sharon86",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chi",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great beds- excellent front desk people,as well as super guys to park car, help w/ bag",
"frequencyID": 2,
"title": "People",
"comment": "Everyone from the front desk, to the"
},
{
"reviewID": 11930844,
"hotelid": 1236,
"userName": "Magster",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Worst hotel experience ever",
"comment": "Long story short...we were there for 3 nights,had to change rooms twice because of a leak and they only gave us $25.00 off of one night and access to the 24th floor that we had no time to use. Whoop de do. Oh yes...when we stay there again we can have free access to the 24th floor...Stay there again??? Never!"
},
{
"reviewID": 11930885,
"hotelid": 166,
"userName": "Bugs1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff were very courteous.",
"frequencyID": 2,
"title": "Liked the decor very much",
"comment": "Enjoyed staying at the Belvoir Society Hill very much. It is a great location. I really liked the new look of the hotel. Pictures were very nice. Mattresses were great. Enjoyed drinks in your bar."
},
{
"reviewID": 11930959,
"hotelid": 674,
"userName": "JGeorge",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Staff helped make our stay awesome!",
"comment": "We checked into the subject Belvoir after a long day at Sesame Place with 2 children under the age of 3! We ran into a myriad of problems that included a request for room change, purchasing & heating of milk and leaving our luggage at the check in counter, ALL of which was handled by the Front Desk and Guest Services staff with a smile and a 5 star attitude. All the staff on duty the date of our stay should be highly commended for their exemplary service and kindness a refreshing change in todays hospitality industry!"
},
{
"reviewID": 11931011,
"hotelid": 1130,
"userName": "Shellby39",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Belvoir Columbia Town Center Hotel, 10207 Wincopin Cir, Columbia, MD 21044, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Needs work & bring up to date. Hotel caters only to business travelers not all type of travelers. If you plan on a business/family vacation this is not the hotel for you.",
"frequencyID": 4,
"title": "Needs maintenance & upkeep",
"comment": "Did not meet expectations of Grandbourne Brand. Hotel rooms are in desperate need of maintenance, bedding yellowed instead of crisp white, rooms dusty & noisy, paint throughout room peeling, door to bathroom paint splatter etc. Front desk dismissive of complaints. Concerige did not know give any area info. when asked seemed to not know area attractions."
},
{
"reviewID": 11931026,
"hotelid": 3077,
"userName": "PG1219",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Worth every penny",
"frequencyID": "",
"title": "Better than expected",
"comment": "I never write reviews. This hotel was so good I need to write a review. The staff was friendly. The room was luxurious and clean. The free breakfast in the morning (Club Lounge) was good. I cannot say enough good things about this hotel. Belvoir will certainly get my business again."
},
{
"reviewID": 11931116,
"hotelid": 430,
"userName": "StevenJ2012",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Expected more",
"comment": "The property is clean though showing its age. The elevators were inconsistent, railing missing in one. Had to push up arrow to call the car to go down. Wait staff in lobby lounge did not seem up to the task of working in a convention hotel. Bed linens crisp to the point of uncomfortable; out of softener or dyer temp set too high? Breakfast fare in Apropos good. Lap pool appreciated and used; temperature good though water was cloudy."
},
{
"reviewID": 11931162,
"hotelid": 434,
"userName": "chelsea777",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Shoreline, CT",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The staff has no idea what they are doing.",
"frequencyID": 1,
"title": "Not a place for a wedding.",
"comment": "Our friends had booked rooms for their wedding guests to stay here since their venue was just a few blocks away. Out of about 80 guests, only a handful had no issues at check-in. The staff overbooked the hotel, on a weekend with a class reunion, a convention, and 4 weddings. They tried to put the bride's 85 year old grandmother on a cot. They disregarded my request for rooms next to eachother let alone an adjoining door as I had 2 two year olds and my mom (babysitter). After my sister checked in, the cleaning lady came to the room and said that they had checked out. The bride arrived to check into her bridal suite and the staff had the gull to tell her they didnt have a room for her. She waited an hour in the lobby with her hair and makeup done and dress in-tow. Check-out was no different. They didn't have any dollies available. I asked a doorman if I could use the one he was unloading afterwards, and he accepted. When he finished he went back on his word and went upstairs with it, no doubt in order to receive a tip from someone. So our check-out took an extra hour since we had 3 suitcases, 2 bathroom bags, toy bags, diaper bag, 2 pack n plays (cause they didnt give us the cribs we reserved, thank heaven we packed those), and several items. You might as well not make a reservation because whatever you reserve, you wont get it. Oh yah, also not a good place to go for quietness. ALthough they have signs posted for quiet hours they dont enforce it. The reunion party took to more floors then they were welcomed. Doors slamming, thumping music etc, nobody on floor 15 slept that night."
},
{
"reviewID": 11931165,
"hotelid": 1719,
"userName": "CaptnRoger",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Carlsbad, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice Place",
"comment": "clean comfortable property eith nice amenities"
},
{
"reviewID": 11931167,
"hotelid": 321,
"userName": "Roxy23",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location. Close to shopping.",
"frequencyID": 1,
"title": "Great features",
"comment": "I upgraded. To a jacuzzi suite. This room was very spacious and comfortable."
},
{
"reviewID": 11931379,
"hotelid": 96,
"userName": "Denise2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location - close to downtown, the airport, and the State Fair.",
"frequencyID": 3,
"title": "Enjoyed our trip to the State Fair!",
"comment": "My husband and I have stayed here before and enjoyed it, so when I saw a special for the State Fair, we decided to go. Edin greeted us at check-in and attended to our every need. Our room was spacious, comfortable and quiet. Our rate included a breakfast buffet, which was delicious, and included healthy options to choose from. The work out room was clean and had modern equipment. We will definitely stay with you again."
},
{
"reviewID": 11931517,
"hotelid": 3576,
"userName": "Don230",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Deerfield Beach, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Return Visit",
"comment": "Have stayed here before. The location suits my purpose. Next time I have to be in Orlando I will stay here. The concierge in the club room deserves a \"shoutout\" because she is so sweet and accommodating. If my business was in Orlando I would offer her a job in customer service."
},
{
"reviewID": 11931737,
"hotelid": 881,
"userName": "Legalbee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "West Memphis, AR, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They care about their guests",
"frequencyID": 3,
"title": "Friendly staff",
"comment": "The staff is so friendly and very attentive to the guests and their needs."
},
{
"reviewID": 11931771,
"hotelid": 196,
"userName": "Jess1116",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Illinois, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "A great hotel!",
"comment": "Our stay here was perfect. The staff at the front desk was very friendly. Rooms and hotel were very clean. Great location to walk to everything. Valet parking....awesome!!"
},
{
"reviewID": 11931775,
"hotelid": 1727,
"userName": "Rashmi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brooklyn, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location",
"frequencyID": 4,
"title": "Brooklyn stay",
"comment": "Excellent stay and services."
},
{
"reviewID": 11931779,
"hotelid": 1364,
"userName": "Barb56",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You charge an additional fee for WiFi when motels hotels offer it free.",
"frequencyID": 2,
"title": "Internet",
"comment": "I was disappointed that you charged an additional fee to use your wifi internet service. Wanted to sit in the comfort of my room and search for nearby restaurants."
},
{
"reviewID": 11931849,
"hotelid": 1047,
"userName": "Jimmy1250",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Upstate New York",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Awesome hotel",
"comment": "The hotel was really nice. the lobby and dining/ lounge area were very elegant. The suite was more than adequate in comfort and size. The staff was excellent. This was a great option to stay the night and fly out the next mornibg early. They provide a shuttle and the option to let you park your car there while you're gone."
},
{
"reviewID": 11932083,
"hotelid": 1236,
"userName": "Hsk12",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Overall unimpressed",
"comment": "I did not enjoy my stay at the Belvoir and continue to find some of your services/staff extremely unhelpful. Specifically, it was very inconvenient that we could not get an update on when our room would be ready over the phone. Instead, I was told I had to inquire in-person. As someone traveling from another state, this was very inconvenient. Our room had a large wet spot on the floor and a distinct odor. When we reported it, we were helped by an extremely nice maintenance man and I give him high remarks. The other major disappointment with this stay was that my debit card was charged for the incidentals fee after I was told only my credit card would be charged. At this point, I have left two messages for someone at the hotel and have yet to have my call returned. This is an issue with my bank account and I find it extremely rude that my call has not been returned nor has the charge been reversed on my card. This is enough to deter me from staying at any Belvoir in the future."
},
{
"reviewID": 11932203,
"hotelid": 832,
"userName": "Sharon831",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Bristol, VA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very nice hotel, very friendly and helpful staff. When our room was serviced in the late afternoon it was obvious that \"someone\" had rifled through my cosmetic bags in the bathroom. I reported this to the front desk and it was relayed to the housekeeping supervisor, however, I have not been contacted by anyone from the Belvoir. I felt very violated and disappointed that I have not been contacted by a supervisor with an apology at the very least.",
"frequencyID": 2,
"title": "Very nice hotel",
"comment": "Nice hotel, but follow through with a complaint to the front desk was not to my satisfaction."
},
{
"reviewID": 11932211,
"hotelid": 1266,
"userName": "Jane23",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Annapolis, MD",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location to Restaurants and Shopping",
"frequencyID": 4,
"title": "This hotel is conveniently located",
"comment": "Surrounded by multiple restaurants as well as shopping mall"
},
{
"reviewID": 11932216,
"hotelid": 83,
"userName": "OctUSC",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel is on the gounds of Universal Studios.",
"frequencyID": 2,
"title": "This is a GREAT Hotel",
"comment": "My family and I had a great stay in this Hotel. Everything was A #1. I would recommend it to anyone staying in the LA Area."
},
{
"reviewID": 11932267,
"hotelid": 2003,
"userName": "bskinkle",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "stay elsewhere",
"comment": "Lousy experience - room next to the elevator. Unhelpful staff. Double charges for services that were difficult to have removed. ZERO acknowledgement of BPG status."
},
{
"reviewID": 11932308,
"hotelid": 3054,
"userName": "purplegirl345",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lynchburg, VA, USA",
"arrivalMonth": "10/2011",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The parking is expensive",
"frequencyID": 2,
"title": "Disappointing Stay",
"comment": "I had a 5 day stay at this hotel for my sister's wedding and was very disappointed. The room was not well cleaned, the furniture was worn, and the carpet in my room was stained. The service at the hotel was really sub-par, we had to ask repeatedly for a crib the evening we checked in so our toddler could go to bed. The staff was not very responsive to our request of additional crib sheet, and notifying us when our new room was ready. The checkout process was a mess, I had to spend additional time on the phone getting my bill corrected after we left the hotel. The location is great, being right on the circle, but the hotel need some improvements"
},
{
"reviewID": 11932310,
"hotelid": 468,
"userName": "Phine",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charleston, WV",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is very accesible to all the Disney parks",
"frequencyID": 2,
"title": "This hotel has great amenities",
"comment": "I enjoyed my stay at the Dolphin hotel. The service was great and the food in the restaurants was excellent.I would recommend this facility to any -one coming to Disney."
},
{
"reviewID": 11932311,
"hotelid": 421,
"userName": "Ryna",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Wonderful hotel, great staff",
"comment": "Just an awesome experience! I was in New York for an event and the location was great. The lady at the FD that checked me in was absolutelly great and very welcoming, sorry dont remember her name but if it is possible please tell her that me and my friend both appreciate her great attitude and a pleasant customer service. The room was clean, good size and with a nice NY view. I will definitelly recommend this hotel. Unfortunatelly we did not have time to try the restaurant, but will do the next time I stay there."
},
{
"reviewID": 11932348,
"hotelid": 33,
"userName": "Nichole41",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel is beautiful",
"comment": "I stayed at this hotel for a wedding and the staff was very friendly and helpful. Will definitely stay here again."
},
{
"reviewID": 11932365,
"hotelid": 3052,
"userName": "MaryEllen",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is great & hotel is clean.",
"frequencyID": 1,
"title": "Great Hotel",
"comment": "The staff was always pleasant - greeted you with a smile & extremely helpful. It was very clean & secure. Wish price was a bit lower but I guess that's NYC. The price was lower than others for what we wanted. Plus very near our son."
},
{
"reviewID": 11932383,
"hotelid": 468,
"userName": "Whatever20121234",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "ATL",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Review",
"comment": "I have a major issue with Shulas and how my wife and I were treated. I have disputed the charge and may not stay in your hotel again due to that issue and no follow-up with us from the hotel manager. Overall this was very poorly managed."
},
{
"reviewID": 11932433,
"hotelid": 1236,
"userName": "Designdiva1",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Its a great place to stay within walking distance of everything.",
"frequencyID": "",
"title": "Great stay in Nashville",
"comment": "I really enjoyed my overnight stay in Nashville and the Belvoir had a lot to do with it. I so enjoyed the room decor, the lobby and the view of Nashville at night from my window.. Most importantly the mattress and pillow allowed me to have a good nights rest. The location was perfect, once we parked our cars we were able to enjoy the city attractions on foot."
},
{
"reviewID": 11932582,
"hotelid": 865,
"userName": "tmc210",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Parsippany, Parsippany-Troy Hills, NJ 07054, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great outdoor walking/running path through picturesque setting.",
"frequencyID": 1,
"title": "Pet Fees",
"comment": "Although pet friendly and I was staying there during a dog competition, I was at no time during the reservation process or my stay notified of pet fees. I had no problem with the nominal cleaning fee ($25) that was charged but thought it odd that no one advised me."
},
{
"reviewID": 11932622,
"hotelid": 1324,
"userName": "strider",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Orleans, Barton, VT 05860, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff and management.",
"frequencyID": 1,
"title": "Convenience and location",
"comment": "I generally do not review my stay, however, this establishment had everything I needed and wanted for my stay. The staff was exceptional. I have stayed at Belvoirs before and they did not come close to this level of hospitality and service. Will stay with you again in the future."
},
{
"reviewID": 11932782,
"hotelid": 96,
"userName": "Shon247365",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Edinburg, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable, cean rooms with frendly staff in a great location.",
"frequencyID": 2,
"title": "Excellent Hotel!",
"comment": "This is a great hotel whether your there on business or with the family. Friendly staff, clean rooms and an excellent location."
},
{
"reviewID": 11932936,
"hotelid": 1400,
"userName": "Okie12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Oklahoma, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service and facilities.",
"frequencyID": 2,
"title": "The Staff is exceptional!",
"comment": "We had 30 rooms book for people attending my daughters wedding. The staff went above and beyond in taking care of not only us but all of our guest that stayed at the hotel."
},
{
"reviewID": 11933277,
"hotelid": 3205,
"userName": "Akr1sh",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Expect to do a lot of walking to get around wtihin the hotel.",
"frequencyID": "",
"title": "Fine Stay",
"comment": "Had a decent stay. Rooms are nice w/good beds & TV's. Location is good. Issues:"
},
{
"reviewID": 11933346,
"hotelid": 196,
"userName": "JeffP",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location near the Navy Pier and Michigan Ave.",
"frequencyID": 4,
"title": "Nice visit",
"comment": "Great hotel in a great location! The HVAC didn't work in ou room, it took 2 techs to fix it until 1:00am but we eventually were able to cool it down. Our room was small and a bit dated, but the Concierge made up for other shortcomings, they were great!"
},
{
"reviewID": 11933437,
"hotelid": 430,
"userName": "WillieP",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 4,
"title": "FeaturesGreat!!",
"comment": "Great location, staff and facilities were all very nice. Great stay!!"
},
{
"reviewID": 11933438,
"hotelid": 214,
"userName": "Bat1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Palo Alto",
"comment": "It seems strange that you still charge for WiFi, parking and breakfast."
},
{
"reviewID": 11933639,
"hotelid": 127,
"userName": "kj2235",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "no free WiFi",
"comment": "Overall hotel is great. Disappointed about no free WiFi in the rooms. Had to pay $12 a day for basic WiFi in room."
},
{
"reviewID": 11933744,
"hotelid": 468,
"userName": "SedonaAlan",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "South Florida, Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "An excellent choice when staying in Disney World",
"frequencyID": 3,
"title": "BILLING ISSUES",
"comment": "The staff, the facility, the room, and everything was perfect until I reviewed my bill before checkout. I was billed substantially more than my confirmed reservation rate, which I do not understand. Even though I was able to show my confirmed rate in an email, I still felt like I had to fight with both the girl at the desk AND the resevation person that the girl at the desk was on the phone with (she would not let me speak to them directly) for over 20 minutes before the went ahead and did the credit. I do not know how it happened in the first place..."
},
{
"reviewID": 11933752,
"hotelid": 196,
"userName": "ChadVstl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT LOCATION",
"frequencyID": 3,
"title": "Family Weekend Getaway",
"comment": "Came in town for a family weekened getaway. Great hotel in the heart of Chicago where you want to be! We were able to check in early (10:45am) on Friday with a great view of Navy Pier and the lake."
},
{
"reviewID": 11933764,
"hotelid": 1124,
"userName": "Henry19",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Friendly Staff everywhere in the hotel",
"frequencyID": "",
"title": "Awesome Hotel & Service",
"comment": "This hotel experience was great from beginning to end. Front Desk is very friendly and informative about the area. I had many questions and they were very patient and helpful with all my needs. They had 2 shuttles and they were both very busy but Derrick was extremely polite and took us exactly where we wanted to go. The entire weekend was fabulous! Thank you for being such a great hotel."
},
{
"reviewID": 11933771,
"hotelid": 1428,
"userName": "Eddie4",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Maryland",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Food & beverage highly overpriced, even for the NY location.",
"frequencyID": 2,
"title": "Needs Improvement",
"comment": "Room locking mechanisms don't work properly, takes several attempts to get into the rooms. Shower doors don't work and no place for your shampoo, etc. Lighting bad in the room. Food & beverage prices unusually high and poor quality. Waited 1 hour after seating to be served breakfast, only 2 other tables were occupied."
},
{
"reviewID": 11933833,
"hotelid": 3207,
"userName": "Kegger74",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sulphur Springs, TX 75482, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Front Desk Staff is amazing.",
"frequencyID": 2,
"title": "This hotel goes above and beyond",
"comment": "I have been staying at this hotel 3 to 4 nights a month for the last several months while in Dallas on business. They have never let me down. If there is an issue of any kind, it was taken care of immediately. The associates at the front desk are always friendly. The rooms are very nice, very clean, and the ammenities are substantial. This is a great hotel and always my first choice when I come to Dallas for business."
},
{
"reviewID": 11933987,
"hotelid": 3052,
"userName": "RM51",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Tribecca Treasure",
"comment": "There are several choices in the SoHo/Tribecca areas of New York. For the location, the amenities, and the value, you can't find a better place than the Belvoir Tribecca. The rooms are nicely sized. The restaurant is great. The coffee shop provides excellent, rather low-cost options. The staff is very helpful. The only drawback is the busyness of Canal Street and the proximity to the entrance to the Holland Tunnel. Broadway, a short walk from the hotel, provides great shopping options compared to the \"bargains\" on at Canal Street Shops. We look forward to our next visit."
},
{
"reviewID": 11934001,
"hotelid": 468,
"userName": "mujd96",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Jacksonville, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel desperately needs a makeover",
"comment": "The hotel is extremely dated--looks like nothing has been done since 1985. The rooms don't have a luxurious feel at all. The bathrooms are very small and the finishes are not good. Given the number of different properties in the same area, I would never choose to stay at the Dolphin again."
},
{
"reviewID": 11934402,
"hotelid": 171,
"userName": "rock01",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Indianapolis, IN",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 1,
"title": "EXCELLENT LOCATION",
"comment": "A great experience. Hotel was easy to find and conveniently located. Left my car in the parking garage for four days because I didn't need it to go anywhere because of the location of the hotel. Rooms were clean and well equipped. Staff were friendly and readily available. Far exceeded my expectations."
},
{
"reviewID": 11934431,
"hotelid": 1135,
"userName": "Laura84",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great atmosphere",
"frequencyID": 4,
"title": "wonderful hotel",
"comment": "i had the pleasure of staying at the delfina for my best friend's wedding. while we were getting ready for the \"big day\" the staff could not have been more accommodating and helpful with any requests we had (from ipod speakers to scissors, etc). the hotel decor was stunning - perfectly modern and stylish yet confortable. the rooms and the view were gorgeous as well. i would definitely reccommend this hotel and can't wait to stay there again some day."
},
{
"reviewID": 11934537,
"hotelid": 421,
"userName": "Debra9",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "PA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Check-in is very slow. I always have to wait for at least 15 minutes. There seem to be only 2 agents on duty most afternoons, which is insufficient for this busy hotel.",
"frequencyID": 1,
"title": "Close to things I enjoy",
"comment": "The location can't be beat. It's within walking distance to theaters, Broadway, Central Park, Radio City, Lincoln Center, Rockefeller Center, Fifth Avenue. There are many good restaurants also within walking distance."
},
{
"reviewID": 11934609,
"hotelid": 713,
"userName": "Bob331",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Henryville, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The management and staff are exceptional.",
"frequencyID": 3,
"title": "The location, facilities, and staff at the Belvoir Uptown are outstanding.",
"comment": "This is the second time in four years that our organization has held its meeting at the Belvoir Uptown. We returned this year because of the experience we had in 2009. The location, the facilities, but most of all the management and staff, from booking, banquet, registration, bar and restaurant, to housekeeping, everyone was courteous and professional. Our group of fifty was treated as if we were a group of five hundred."
},
{
"reviewID": 11934776,
"hotelid": 1144,
"userName": "Dee447",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Berlin Charter Township, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": "",
"title": "Comfort",
"comment": "One of the most comfortable beds I have ever slept on. Facility was impecably clean. Would recommend this hotel!"
},
{
"reviewID": 11934898,
"hotelid": 350,
"userName": "LocalAlaskans",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Eagle River, Anchorage, AK 99577, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The junior suite was well worth the cost.",
"frequencyID": 2,
"title": "Beautiful suite!",
"comment": "We stayed in the junior suite and it was fabulous! Very clean, spacious and luxurious. We visited the lounge and it was cozy and we received great service. The only negative I could say is that we didn't get our coffee or orange juice that we ordered from room service but everything else exceeded our expectations. We will definitely stay there again."
},
{
"reviewID": 11934926,
"hotelid": 1469,
"userName": "Morty",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "A delightful place to stay in a great location.",
"frequencyID": 4,
"title": "Great place to stay in every way!",
"comment": "The Belvoir Kona Resort & Spa at Keauhou Bay offered just what we were looking for in a great location, beauitful views, great service and a clean/spacious room. Ray's on the Bay was a relaxing place to have coctails and dinners and to meet fellow guests to share Hawaii experiences."
},
{
"reviewID": 11934999,
"hotelid": 421,
"userName": "cook123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location! Great rooms.",
"frequencyID": 2,
"title": "Great Night's stay",
"comment": "I booked this hotel for only night. Wish it had been two. It was wonderful. From the reservation's department which helped me find the best rate, to the check in to check out."
},
{
"reviewID": 11935158,
"hotelid": 713,
"userName": "JasonW88",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tucson, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, clean and friendly staff.",
"frequencyID": "",
"title": "Great Location",
"comment": "The Belvoir is well located with easy access to shops and businesses. The hotel is well maintained with clean rooms and very comfortable beds and pillows. I highly recommend staying at this comfortable Belvoir"
},
{
"reviewID": 11935297,
"hotelid": 3068,
"userName": "Veet12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel is very nice",
"comment": "We enjoyed our stay at the Belvoir. Everything was beautiful."
},
{
"reviewID": 11935310,
"hotelid": 867,
"userName": "Eagle61",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding!",
"frequencyID": 2,
"title": "Outstanding!",
"comment": "Outstanding hotel! Outstanding staff!"
},
{
"reviewID": 11935598,
"hotelid": 196,
"userName": "dlw59",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic location and very warm atmosphere.",
"frequencyID": 2,
"title": "Fantastic stay",
"comment": "Check in by Olga was extremely welcoming. Felt truly appreciated as a Grandbourne member & customer. Room was lovely and location of the hotel is perfect for walking around the city. Hotel feels very warm and comfortable and all staff we encountered were so hospitable and nice."
},
{
"reviewID": 11935695,
"hotelid": 380,
"userName": "Kimbosky",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "bring air freshener",
"frequencyID": 4,
"title": "Watch your luggage!",
"comment": "This is by far the worst Grandbourne property I've ever stayed at. I am a BPG but recieved no recognition. We dropped our luggage at the curb as instructed by the bellman with the promise it would be delivered to our room. That was at 9:30am...came back at 4pm to no luggage. Searched the store rooms and no luggage. WE did find it...on the curb...where we had left it 6 1/2 hours earlier. The first room they put me in was supposed to be \"partial ocean view\", yet had a view of a mountainside...oppisite view of ocean. The TV was positioned around a corner from the bed whereas you could not see it laying in bed. There weren't even chairs in the vicinity of the TV. I convinced them to change my room to the one I reserved...the partial view."
},
{
"reviewID": 11935752,
"hotelid": 392,
"userName": "rodpearson",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location for sporting events/convention center events",
"frequencyID": "",
"title": "SF NDSU Game stay",
"comment": "Hotel location, staff and food/bar were excellent. Room was very clean BUT we had a Hospitality suite that had only a bed, tv stand, desk with chair and one wooden chair."
},
{
"reviewID": 11935754,
"hotelid": 865,
"userName": "brekke",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Parsippany, Parsippany-Troy Hills, NJ 07054, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "don't pay for the breakfast buffet! not worth the price.",
"frequencyID": 2,
"title": "Cavalier show",
"comment": "Your hotel was lovely, and met or exceeded my expectations for my room, and our club's use of the ballroom, etc. I would say that my only dissappointment was the food. My one time at the breakfast buffet was a real dissapointment - $21 just for me, and the food was well below average even that you would get for a free breakfast in some other hotels. I attended our club's gala event, and since i had waited in line for 20 minutes at the cash bar, I ended up at the end of the food line. imagine my surprise when most of the food was GONE! Unacceptable. the taste was average, selection not up to par."
},
{
"reviewID": 11935922,
"hotelid": 468,
"userName": "Kate4130",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Skippack, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location! Walk to Epcot and Hollywood Studios or take the boat.",
"frequencyID": 3,
"title": "Location",
"comment": "Stayed there over a long weekend to enjoy the Food and Wine Festival. We walked to the boardwalk and Epcot, boat to Hollywood Studios. The grounds and public spaces very clean and inviting. The staff from the housekeepers to the front desk to the restaurant bartenders all very friendly."
},
{
"reviewID": 11935985,
"hotelid": 1774,
"userName": "madtown99",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "St Paul, MN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": "",
"title": "Overall good stay",
"comment": "Paid for a lake view and were very disappointed/confused as to how our 2nd floor room was classified as a lake view. Looking straight at the window was the 2nd story of a building directly across the street. The small sliver view of the lake was only visible when sitting on the far side of the window and looking out at a 45 degree angle. Not major, but were also shorted clean towels and didn't have garbages emptied on last day before checkout, which has rarely happened in previous hotel stays. Rest of room and hotel was very nice as expected for the price we paid. Front desk staff were very helpful and location was very good."
},
{
"reviewID": 11936245,
"hotelid": 1569,
"userName": "Pontellier",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "inexpensive, well loctaed",
"comment": "Good tip is to stay on the upper floors with view of fireworks; request it. Nearby restaraunts on Katella like PF Changs and Cheesecake and CPK. City sponsored bus that takes you to Disney is supposed to pick up every 20 minutes but I found it to be very unreliable. Service in the adjoinging restaraunt is friendly and efficient food is ok-good but nothing special."
},
{
"reviewID": 11936307,
"hotelid": 270,
"userName": "janicet",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "BOULEVARDS REVIEW",
"comment": "My husband and I stay at the Belvoir at least once a year and has always been a wonderful experience. This past weekend was a pleasant one, but not like the past. The sheets and pillow cases were like plastic and the bed not as cozy. What really took me by surprise was the breakfast at the Boulevards Cafe. The restaurant was so dirty and each time the waiter tried giving me a new cup of coffee there was always something floating in the cup. I was quite surprised at this since your hotel is a class operation. I hope in the future something will be done to resolve the cleaniness and better quality of the food. This should be addressed ASAP !"
},
{
"reviewID": 11936312,
"hotelid": 434,
"userName": "PattyCake99",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Alexandria, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It does not have cable TV, on Digital and Analog.",
"frequencyID": 1,
"title": "First Impression",
"comment": "The negatives: The parking space in front of the hotel entrance to check in an unload was extremely tight for vehicles; I got stuck in the elevator on the thirteenth floor; and no cable TV in the room, only Digital and Analog."
},
{
"reviewID": 11936323,
"hotelid": 691,
"userName": "BackDoc5219",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful and clean - way above normal",
"frequencyID": 3,
"title": "Exhibitor review",
"comment": "Great facility!"
},
{
"reviewID": 11936558,
"hotelid": 760,
"userName": "Dodge76",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa Bay, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 2,
"title": "Great Trip",
"comment": "Drove to Key West from Tampa Bay. This place is away from all the noise and traffic of downtown Key West. Shuttle bus takes care of all the driving. Took us to and from every 30 minutes. The rooms are large, clean and up to date. The pool and staff are great. Will return again. Thanks Mr. ED for not leaving us !!!!"
},
{
"reviewID": 11936679,
"hotelid": 3052,
"userName": "Chaim",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Munster, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "This hotel is in the heart of China town. Inside is nice and very functional. The staff was responsive. Although I did not get the privilege of usi",
"comment": "Although I did not get the privilege of using the Lounge as expected (BPG Preferred Member) I was given a complimentary breakfast on the day of departure. Thank you."
},
{
"reviewID": 11936703,
"hotelid": 196,
"userName": "cabo99",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "They stop serving food from 2-5 ? I do not understand this... Long wait to check in",
"frequencyID": 4,
"title": "needs improvement",
"comment": "2:00 PM on Saturday afternoon I was unable to get any food to eat. i was told all facilites stopped serving food EVEN ROOM SERVICE?? I have traveled the world over and have never been to a hotel where I could not get something to eat; especially at 2 in the afternoon! Our bill was wrong and at checkout we had to wait in line for 20 minutes just to get it corrected!"
},
{
"reviewID": 11936812,
"hotelid": 468,
"userName": "Jennie10",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cape Coral, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Never Disappointed",
"comment": "We have stayed so many times and will continue staying here when ever possible"
},
{
"reviewID": 11936887,
"hotelid": 691,
"userName": "Doc13",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "AZ",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Beautiful facility.",
"comment": "The restaurant staff either needs more help or needs to be trained properly. The food was cold when delivered and I asked for water three times and never got it!"
},
{
"reviewID": 11936910,
"hotelid": 90,
"userName": "KTTMedia",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Rooms are spacious and beautiful",
"frequencyID": 4,
"title": "Loved your Location",
"comment": "It was easy to get in and out of DC and Northern Virginia via Metro. Your shuttle service from Reagan Airport was excellent."
},
{
"reviewID": 11936984,
"hotelid": 1135,
"userName": "Patty50",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Illinois",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very Nice.",
"frequencyID": 2,
"title": "Hotel is an excellent location",
"comment": "Staff is very welcoming and accomodating."
},
{
"reviewID": 11937274,
"hotelid": 1474,
"userName": "dogmom510",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chattanooga, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "The hotel was very clean and comfrontable.",
"comment": "The staff was very nice and helpful. The room was small, but clean and comfrontable for two people."
},
{
"reviewID": 11937325,
"hotelid": 1556,
"userName": "Bob32",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Colorado, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Recently Refreshed Room",
"comment": "The refreshed room was nicely done and a great improvement. With the refurbished room, this was a good deal for the money. I have stayed here frequently and the staff is always nice. The concierge level lounge was being refreshed too, but breakfast was available in another room."
},
{
"reviewID": 11937362,
"hotelid": 867,
"userName": "rori795",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Beautiful Room, comfortable",
"comment": "We stayed in the hypoallergenic room, as my boyfriend and are allergic to pretty much everything. The room had a purifier, and everything in it was indeed hypoallergenic. It was a beautiful, spacious room with a really nice view. Everything was clean. Staff were friendly. We only stayed one night and were not able to use anything at the hotel such as the bar, restaurant, pool, etc."
},
{
"reviewID": 11937836,
"hotelid": 353,
"userName": "mackie27",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff are super friendly",
"frequencyID": 3,
"title": "despite the ongoing construction...",
"comment": "The hotel and staff were fabulous. Newly renovated rooms are no frills, but good quality and clean."
},
{
"reviewID": 11937948,
"hotelid": 115,
"userName": "yunch",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Be extremely clear to staff on what you want.",
"frequencyID": 2,
"title": "Great Hotel, beware of rooms next to Elevator",
"comment": "Hotel was a very pleasant stay. If you are a person who is very sensitive to noise, a room near the elevator (King Suite), you will experience a subtle hum that is bothersome. Hotel Staff did everything they could to accommodate us even to the point of refunding our points. SO the staff is extremely responsive."
},
{
"reviewID": 11937959,
"hotelid": 127,
"userName": "Rabbit2",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice location",
"frequencyID": 4,
"title": "conference attendee",
"comment": "Overall, had a good stay."
},
{
"reviewID": 11937963,
"hotelid": 434,
"userName": "FredRR",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and comfortable. Great location",
"frequencyID": 2,
"title": "Excellent as always",
"comment": "The Belvoir staff as always was very professional and courteous. I have been a frequent guest for over 15 years and have never had a bad experience. I highly recommend the Belvoir."
},
{
"reviewID": 11938089,
"hotelid": 1564,
"userName": "SJP777",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Kevin at front desk was great",
"frequencyID": "",
"title": "ANTS!",
"comment": "Friendly staff upgraded to a a suite--however there was VERY LOUD construction noise. The other issue was the room was littered with ants, both in the bathroom and in beds! UGHH"
},
{
"reviewID": 11938092,
"hotelid": 1144,
"userName": "jamp",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Suwanee, GA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "comfortable",
"frequencyID": 1,
"title": "Great hotel!",
"comment": "I recently stayed through the weekend while attending the Susan Komen 3Day Walk for the Cure. I was very happy with everything, except for having my bags picked up by a friend on Sunday and the bellhop had separated all of the bags, making it a real hassle. Otherwise, it was a perfect stay and I would highly recommend to friends!"
},
{
"reviewID": 11938104,
"hotelid": 127,
"userName": "Ball9",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beware of Ants.",
"frequencyID": 2,
"title": "This Hotel is great ....but",
"comment": "I enjoyed my recent 4 night stay in San Diego and this hotel in particular was great overall. However, on the second night when I was getting ready for bed, I discovered ants in my room. I ended up switching rooms at 11:30pm that night which was not fun packing and unpacking everything at that hour. Except for this experience, I would have given the hotel 4 or 5 stars overall."
},
{
"reviewID": 11938184,
"hotelid": 914,
"userName": "Clwtr",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Wedding",
"comment": "We have stayed here several times and will continue to return. We did have an issue this time but the staff and chef went way above and beyond to make things right."
},
{
"reviewID": 11938420,
"hotelid": 662,
"userName": "MLE59",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Pomona, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very nice accommodations. Room/suite was large - even at the lowest priced room.",
"frequencyID": 2,
"title": "Nice hotel.",
"comment": "Danny at the front desk was charming/gracious/warm/competent/professional at check out."
},
{
"reviewID": 11938503,
"hotelid": 3207,
"userName": "AustinDan",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The staff is rude and unhelpful.",
"frequencyID": 2,
"title": "Used items left in my room.",
"comment": "My stay at the Belvoir was just sad. I worked for a travel company and have stayed at some really bad places and some really good places. Belvoir Dallas ranks in the one of the worst experience I have had. First at check the lady was cold and unwelcoming. Once we got to our room later that night we opened the door and stepped into the dark room. The ottoman was in the entryway and I almost broke my neck tripping over it (the chair it goes to was on the other side of the room. No reason for it be where it was except pure laziness). Once I got into the room I turned the air down (that had to be the most complicated thermostat I have ever used.) I went to the bathroom to take a shower since we had been at the fair all day. I walk in to find no shampoo, no soap, and the worst thing was a half USED bottle of mouthwash. I called downstairs to get some toiletries sent up. It took calling 4 times and listening to the ring for 15 min. before someone finally answered in a rude tone. I requested the items and she said she would have house keeping bring them up. Almost 2 hours later I finally hear a knock on the door. When voicing my complaints to the service desk upon checkout I was comped parking. Sure glad they saved me that few bucks."
},
{
"reviewID": 11938603,
"hotelid": 468,
"userName": "bill28",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "None, Mississippi 39730, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Your going to get RIPPED OFF",
"frequencyID": 2,
"title": "additional charges",
"comment": "I won't stay here again because of your add on charges- parking, bottled water, sneaky taxes or service charges. I feel RIPPED OFF"
},
{
"reviewID": 11938660,
"hotelid": 1726,
"userName": "Phil51",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fayetteville, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Hotel staff is friendly and professional. The hotel is clean and restful.",
"frequencyID": 3,
"title": "Hotel stay",
"comment": "The overall stay was excellent. The price was reasonable and the service and attention by hotel staff made the stay even better. I would highly recommend this hotel to anyone looking for a quality stay for both business or pleasure."
},
{
"reviewID": 11938676,
"hotelid": 48,
"userName": "satisfiedfemale",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Georgia",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The people are gracious and the food is awesome.",
"frequencyID": 2,
"title": "The staff of this hotel are wonderful.",
"comment": "The guy at the check-in made me feel so comfortable and really went out of his way to help me feel at home. The overall experience could not have been any better. I would highly recommend this hotel to others."
},
{
"reviewID": 11940644,
"hotelid": 94,
"userName": "thomdar",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Toronto, ON",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Oct 19, 2012 Stay",
"comment": "Great hotel, good value, also great for dogs. Plenty of parking, near the freeway but windows are solid so no noise, rooms in good order. Pleased with stay."
},
{
"reviewID": 11940702,
"hotelid": 377,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "california",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "beautiful -- perfect location",
"frequencyID": 2,
"title": "overall experience",
"comment": "the Grandbourne person who checked us in was great and so was the concierge"
},
{
"reviewID": 11940728,
"hotelid": 3134,
"userName": "HawkeyeMD62",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Encino, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent staff",
"frequencyID": 1,
"title": "A great stay in Northbrook",
"comment": "A very receptive and responsive staff. Comfortable acccomodations."
},
{
"reviewID": 11940858,
"hotelid": 3052,
"userName": "Jetsetter23",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "3/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Value, Excellent Service.",
"frequencyID": 4,
"title": "Great Value for Downtown",
"comment": "My stay in March was absolutely wonderful. I arrived haggard from a Red Eye, and the front desk went above and beyond to get me checked in early so I could catch a few Z's before a big event scheduled that evening. There are so many choices in NYC, esp. w/Grandbourne...but in my experience, this is the best value, and one of the best views in the city. Spring for club access, well worth it. An easy walk to the subway, and close to lots of downtown shopping. Looking forward to my next stay!"
},
{
"reviewID": 11940877,
"hotelid": 1143,
"userName": "Chuck1863",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Missouri",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Difficult in-and-out",
"frequencyID": 2,
"title": "Great location and price!",
"comment": "Great location for the Galleria area. A little difficult in-and-out because it's so very close to the Westheimer/Loop 610 intersection. Spacious accomodation with huge bathroom, and that wonderful Sweet Sleeper bed!"
},
{
"reviewID": 11940894,
"hotelid": 865,
"userName": "jhire",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 1,
"title": "Good staff",
"comment": "The Manager Ann from B& F was wonderful. She made our lunch time great!!!"
},
{
"reviewID": 11940964,
"hotelid": 13,
"userName": "schmak2",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Hotel facilities/amenities subpar",
"comment": "The internet access at this hotel is terrible. I've tried to use it in several different guest rooms and meeting rooms and it constantly drops signal and is slow when it actually works. The lack of connectivity caused several disruptions to our meeting. On the plus side,. they did not charge for internet access."
},
{
"reviewID": 11941000,
"hotelid": 102,
"userName": "13peanut",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You'll love the people",
"frequencyID": 2,
"title": "Friendly helpful staff",
"comment": "All personal that I dealt with were polite, helpful and did their job."
},
{
"reviewID": 11941068,
"hotelid": 3207,
"userName": "DanielTX",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Galveston, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location",
"frequencyID": 4,
"title": "Great hotel in a great location!",
"comment": "A great remodeled hotel in a great location in downtown near the Deep Ellum entertainment district. Treated very well as a BPG Corporate member with an executive suite upgrade and Club Lounge access. We will return!"
},
{
"reviewID": 11941097,
"hotelid": 1324,
"userName": "Her65",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Minnetonka, MN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great beds....",
"frequencyID": 2,
"title": "Awesome Stay",
"comment": "Rooms were super clean..beds were comfortable...we attended a wedding at the hotel...food was incredible..no lines at anytime at the bar..."
},
{
"reviewID": 11941101,
"hotelid": 995,
"userName": "Sylidan01",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Anaheim, CA, USA",
"arrivalMonth": "6/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't Stay Here",
"frequencyID": 2,
"title": "The Worst Hotel @ Disneyland",
"comment": "You would think a hotel with the Belvoir name would be an excellent place to stay with your family. Unfortunately, this one is not and I would not recommend anyone stay here ever. The air conditioner was not working for several days and our room temps reached over 80 degrees. Having to open the window in the room just to bear the heat and listening to cars drive by all night. As you can imagine we did not get much sleep and we were awoken at 0800 by the maids trying to get in our room even though we had a do not disturb tag on our door. The bathroom over flowed in our room as well as our friends room. Maintenance was at our rooms more than we were. But the topper was that staff miss handled our billing and over charged us. After several phone calls to their accounting manger he assured me it was handled. Well after 5 months and many more phone calls our issue is still not taken care. Do yourself a favor, even if this hotel is the only open in the area, dont stay here."
},
{
"reviewID": 11941169,
"hotelid": 995,
"userName": "Izzy12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": "",
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Offers free shuttle service to Disneyland",
"frequencyID": 3,
"title": "Nice Hotel",
"comment": "Our room was clean for the most part & stocked with usual bath amenities (shampoo/cond, soap, hair dryer, etc). Upon entering room I found a dirty towel on sink counter which Im guessing was left behind by housekeeping. I liked this hotel because it offered free shuttle service, which ran every half hour, to disney park & was always on time. Due to its location, there are no restaurants within walking distance. So was very limited on dining options other than hotel restaurant & deli/self serve cafe."
},
{
"reviewID": 11941243,
"hotelid": 377,
"userName": "Mathprof",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The eternity pool!!",
"frequencyID": 3,
"title": "Loved the eternity pool!",
"comment": "Eternity pool and floating \"bean bags\" were exemplary. Customer service throughout the hotel was also extraordinary. Everyone was so welcoming and warm, willing to help with most anything. Waikiki is a very busy area, though."
},
{
"reviewID": 11941244,
"hotelid": 353,
"userName": "Lisa01",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "fabulous location",
"frequencyID": 2,
"title": "AHF business meeting",
"comment": "the conference space was good, but the rooms were all freezing. The food definitely was not spectacular. The chicken was tough in the jambalaya, the crab cakes were too fishy (almost inedible), the salad greens were wilted, etc. For the Exec Chef being from France I would have expected much better. We're going to be hosting over 650 people next June who are in the food business. We need to exceed their expectations for all meals."
},
{
"reviewID": 11941300,
"hotelid": 344,
"userName": "SusanK",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Zealand",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfort is guaranteed",
"frequencyID": 1,
"title": "This hotel has dependable standards",
"comment": "The staff are always efficient and friendly. The rooms are always well equipped and comfortable. The shuttle service is excellent. The local bus to the beach is great."
},
{
"reviewID": 11941356,
"hotelid": 662,
"userName": "str123",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "str123",
"comment": "nice hotel clean and convenient"
},
{
"reviewID": 11941499,
"hotelid": 315,
"userName": "Mikeb0318",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Super location",
"frequencyID": 2,
"title": "Great stay - disappointed in the parking rate",
"comment": "Loved the room, upgrade was great. Great staff but the parking rate is really high, understand the parking situation in the city but seems like guests should get a break!"
},
{
"reviewID": 11941608,
"hotelid": 883,
"userName": "w00dr0w",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colorado",
"arrivalMonth": "9/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "large heated pool open late. Late checkout!",
"frequencyID": 4,
"title": "My favorite hotel",
"comment": "I absolutely love this hotel. The pool is huge, heated, and open late. Check out time isn't until 1PM and that is a huge plus for me after a late night. The beds are super comfortable as well. I can't wait to go back and stay there again."
},
{
"reviewID": 11941647,
"hotelid": 3207,
"userName": "AandA",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Melbourne VIC, Australia",
"arrivalMonth": "8/2012",
"datePosted": "10/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "?",
"frequencyID": 2,
"title": "This hotel should have notified us of the convention that was happening at the time of our stay,",
"comment": "We stayed at your hotel from Aug 30th, to Sept 2nd, when the anime fest convention was being held. It was very disappointing that a hotel with the name Belvoir, and the standards that it holds, would host such an event, without notifying loyal customers such as ourselves. On the Saturday evening, it took 50 minutes for us to get to our room, because they had invaded the elevators, and we only got there because we asked for the help of security."
},
{
"reviewID": 11942606,
"hotelid": 1469,
"userName": "Jed55",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Honolulu, HI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place to enjoy Kona.",
"frequencyID": 2,
"title": "Wonderful",
"comment": "From the cordial valet to the front desk to the maids and groundskeepers, all were very sincere, friendly and helpful. Room was very comfortable and clean."
},
{
"reviewID": 11942786,
"hotelid": 756,
"userName": "G540334",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Faces the Mass Pike ... ask for a room on the opposite side",
"frequencyID": 2,
"title": "Ask for an Room Opposite the Mass Pike",
"comment": "The staff treated me very well and the appointments of the room were excellent, including a very comfortable mattress and bedding. I was generally pleased with my stay. Having said that, a few things annoyed me. First, my room faced the freeway and I was aware of the traffic noise all night. Trucks especially interfered with my sleep. Ask for a room not facing the traffic. Second, my room faced the floodlights on the front of the hotel. The curtains had a liner that blocked the light out well, which is ok if you prefer a dark cave rather than being able to see out. I like the gradual lightening in the morning as the sun rises. Third, the main elevator's doors didn't close until having been open for several minutes. There is another set of elevators not far from the first one. One of the staff told me it was to be replaced and signs had been posted pointing to the second set. Perhaps they would do better to advise guests not to use that elevator."
},
{
"reviewID": 11943013,
"hotelid": 315,
"userName": "dtrebor",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "London UK",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Great Location",
"comment": "Stayed for 16 Days only complaint is breakfast never changes. They dealt with my wifes gluten free requirements very well, Location could not be better and the staff are very friendly and provide great service, Would definately use again."
},
{
"reviewID": 11944166,
"hotelid": 270,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Orleans Lakefront Airport (NEW), 6001 Stars and Stripes Blvd, New Orleans, LA 70126, USA",
"arrivalMonth": "10/2011",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't try to leave your car unattended for a second - the parking attendants will harass you for your keys!",
"frequencyID": 2,
"title": "Parking Attendant Etiquette",
"comment": "Rooms are clean. Unobtrusive stay except for parking attendants outside whom I found quite aggressive, would not let you leave the car unattended for 5 seconds while you checked in. Perhaps a \"15 minute short term registration\" parking area would solve the problem? Definitely put a damper on my stay and not up to my expectations of a Grandbourne property."
},
{
"reviewID": 11944844,
"hotelid": 756,
"userName": "Karen68",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "lovely",
"frequencyID": 2,
"title": "Awesome!",
"comment": "this was a stop on a great birthday weekend for my son, and we were very happy with it."
},
{
"reviewID": 11945044,
"hotelid": 1725,
"userName": "rickbay",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Trumbull, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Very nice hotel",
"comment": "The layout is nive. The rooms are very comfortable."
},
{
"reviewID": 11945783,
"hotelid": 674,
"userName": "Val47",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Langhorne, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location to Sesmaee Place. Clean and Friendly Staff.",
"frequencyID": "",
"title": "Great Hotel",
"comment": "Great Hotel and excellent proximinty to Sesamee Place."
},
{
"reviewID": 11945823,
"hotelid": 3052,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sweden",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and comfy small rooms to relax in after a long sightseeing day or a long day at work.",
"frequencyID": 4,
"title": "Great location with high standard",
"comment": "This hotel is ideally located in Soho Tribeca. You reach the shopping district and china town within 2-3min walk. Time Square is just 15min away by train. The hotel is nice and clean. Rooms are a bit small but the view is nice for the high floor rooms. Lounge is nice with OK breakfast. Both hot and colds and fresh fruit. No fresh orange juice though which is a minus."
},
{
"reviewID": 11945845,
"hotelid": 270,
"userName": "AnneF",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NH",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convenient",
"frequencyID": "",
"title": "Great visit to Atlantic City",
"comment": "The staff was really friendly. Our room was very comfortable. Very good value!"
},
{
"reviewID": 11945896,
"hotelid": 151,
"userName": "Giants11",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Roomsd Needs to be upgraded",
"frequencyID": 2,
"title": "Could be better!",
"comment": "If you're going to the Game this is a great place to stay. The Shuttle Service was a blessing in disquise. Oltherwise, wait for this hotel to be renovated!"
},
{
"reviewID": 11945948,
"hotelid": 421,
"userName": "Selena",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "BEST HOTEL IN MANHATTAN",
"comment": "Great experience!!! The hotel has a very good location, we did not missed anything in Times Square, the Theater, the shopping, and the amability of the hotel personnel, we all had a great time."
},
{
"reviewID": 11945954,
"hotelid": 392,
"userName": "MSPLV2012",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minneapolis",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice hotel very busy with college football gameday",
"comment": "This was a nice hotel I liked the check in pods vs the large check in desk. It felt more personal and I could talk to the employee without having to lean over a large desk. We stayed the weekend of the NDSU/USD football game so it was busy, I would check the schedule of events for the hotel because it was hard to find a place to park. The rooms were clean but the sheets were VERY noisy! Hard to stay alseep when you moved in the bed."
},
{
"reviewID": 11945989,
"hotelid": 421,
"userName": "Stacy738",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pennsylvania",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Problems",
"comment": "Our stay was problematic from the beginning. First the reservation was incorrect on the email confirmation, so we called back and changed it. Second, the room wasn't ready until 5pm and then when we went up it wasn't even cleaned, which didn't happen until 7pm. Third, the hotel didn't give us the detail on the parking charges so what we thought would be a $50 charge was in fact $94. Fourth, when we moved some beer out of the mini bar fridge to make room for the milk we bought for the kids we were charged with the beer we didn't even drink because we tripped a sensor that tracks the usage. Finally, I see now that the billed us for two nights when we only stayed one so I have to call back today again."
},
{
"reviewID": 11946068,
"hotelid": 421,
"userName": "MoveOn1",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Over Priced",
"frequencyID": 4,
"title": "Time Square",
"comment": "First Time in New York so my expectations were big.... I was disappointed. Our room was nice you could clearly see it had been re-done with new carpet, furniture, drapes etc. but the surroundings were old, very small... and not worth the extremely high price we paid nearly 900.00 for 2/night stay. We also stood in line to check in/out for over 1 hour. People every where, crowded, no assistance obtaning cab out front which should be the norm in a place like this. I will never return to this Hotel.. I recommend looking around. The bed was beautiful but very very hard and uncomfortable..... I felt sick after paying my bill................."
},
{
"reviewID": 11946116,
"hotelid": 760,
"userName": "chiara",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "fantastic Belvoir",
"comment": "The hotel was perfect!"
},
{
"reviewID": 11946369,
"hotelid": 421,
"userName": "Willybill40",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Our Stay in NYC",
"comment": "Room was very clean and the staff friendly."
},
{
"reviewID": 11946715,
"hotelid": 1162,
"userName": "Omgirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Wonderful staff!",
"frequencyID": 3,
"title": "Excellent Staff!",
"comment": "The room was great, but the staff makes it! Eddie, Ashley, and Jon were particularly pleasant and attentive!"
},
{
"reviewID": 11947137,
"hotelid": 434,
"userName": "KCD2012",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Raleigh, MS 39153, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The restaurant conveniently does not list the $12.95 buffet breakfast on the menu, and when you request it, you are not told that all juices, coffee and tea are $3 extra. Water is the only thing free for the $12.95 buffet. That just does not seem right, and the staff says nothing other than, after complaining, you are told that a recent change in management eliminated the free beverage with the breakfast buffet (that mysteriously is not on the menu)..",
"frequencyID": 2,
"title": "This hotel staff used to be better in meeting the needs of Preferred guests. That was not the case on my most recent visit.",
"comment": "While I've been very pleased with the hotel staff meeting my past Preferred Plus member needs, this time they fell far short with no immediate room availability, and, when I found a just cleaned room, specifically requested it while waiting, the desk staffer - without saying a word - actually assigned me a completely diferent room with an undesireable view and on a completely different floor."
},
{
"reviewID": 11947575,
"hotelid": 96,
"userName": "Jose740",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They will bend over backwatds to make you happy.",
"frequencyID": 1,
"title": "This hotel was very accomodating",
"comment": "The staff at this hotel were very accomodating in every way. There was an issue with our room and they were able to find us another room to move in to. They really went the extra mile. I will definitely stay there again when I come back. Again, I would like to thank your excellent staff."
},
{
"reviewID": 11947964,
"hotelid": 1364,
"userName": "treeters",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Large rooms",
"frequencyID": 3,
"title": "Large rooms",
"comment": "The room we had was two queen beds with a pull out sofa bed. The room was very large with a fridge and two tv's. One TV by the couch in the sitting are and another facing the beds on the dresser. The rooms are dated but well kept. Staff was friendly and helpful. Great location for the Rock and Roll Marathon."
},
{
"reviewID": 11948103,
"hotelid": 196,
"userName": "Cindy2014",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Wonderful LB buffet!",
"frequencyID": 3,
"title": "Great Staff",
"comment": "This is our second time staying at the Belvoir and we weren't disappointed. The entire staff made us feel welcome for our college visit weekend. The LB buffet was our reason for coming back. His crepes, french toast & pancakes just can't be beat."
},
{
"reviewID": 11948413,
"hotelid": 430,
"userName": "quincy",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You can get to the T without going outside.",
"frequencyID": 2,
"title": "Tim",
"comment": "Great facilities, great view, graet staff, and great location! This is the hotel we always try to stay at when we are visiting Boston."
},
{
"reviewID": 11948457,
"hotelid": 95,
"userName": "Dakota71",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Kansas City, Country Club Plaza",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "AC did not work.",
"comment": "The air conditioner blew only hot air initially. A workman was able to get it to blow cool air but it needed to be manually controlled as it would not shut off automatically. This caused a disrupted night of sleep getting up to turn the AC on or off."
},
{
"reviewID": 11948553,
"hotelid": 1236,
"userName": "freebird",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Reasonable rate for location",
"frequencyID": "",
"title": 0.97,
"comment": "Ice machine on floor broke entire time. But was accomendated with small fridge in room. Fee for parking for guests a bit expensive."
},
{
"reviewID": 11948563,
"hotelid": 196,
"userName": "Randog73",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Orange, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't plan to reach your room until well into the evening when checking in. And, don't expect extra service or accomidations because of BPG",
"frequencyID": 2,
"title": "Hotel Staff was not helpful",
"comment": "We attempted to chek in at 2:30 on Sunday afternoon. Desk help said if we were willing to wait an hour he would give us a newly renovated room. We gave our cell number and started to explore Michigan Ave. 4 HOURS LATER! the desk manager called to say the room was NOT ready. 2 hours later we returned to the hotel and attempted to talk to new desk help. I was told I would have to wait in line again. So much for BPG advantage. I asked for a manager. Though he was able to get us a room, it did not appear to be \"newly renovated\" and was not worth a 7 hour wait! I am VERY displeased with this Belvoir stay, and will make sure to tell my fellow travelers about my disappointment. On a positive note, staff in the downstairs bistro were Very freindly and helpful the next morning."
},
{
"reviewID": 11948634,
"hotelid": 1552,
"userName": "Dorean",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Anaheim, CA, USA",
"arrivalMonth": "10/212",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service, staff and accomodations",
"frequencyID": 2,
"title": "EXcellent Stay",
"comment": "We had room reserved closer to Disneyland, but after on night there, we picked up the phone and when back to a place where the Family was happier. The Belvoir was that place, feels more like home."
},
{
"reviewID": 11948774,
"hotelid": 865,
"userName": "Mosmo12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "El Sobrante, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff",
"frequencyID": 1,
"title": "Amazing customer service",
"comment": "The staff at this hotel are extremely helpful and friendly. Nyron went above and beyond to help accomodate our needs."
},
{
"reviewID": 11948813,
"hotelid": 3207,
"userName": "Greg80",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great stay, terrible follow-up.",
"comment": "Stay was great, concierge was always incredibly helpful, only gripe is they could be upfront about the daily parking rate. 3 stars go to the poor follow-up. Two charges appeared on my CC after check-out. Despite numerous attempts to contact the billing dept., no one ever answered and I was never called back. I will make one more attempt to get in touch with someone before I leave it in the hands of my CC to resolve."
},
{
"reviewID": 11948905,
"hotelid": 1177,
"userName": "MDLW",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Columbus, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location. Ease of travel in and out of NYC.",
"frequencyID": 1,
"title": "NYC Anniversary Celebration",
"comment": "Perfect!"
},
{
"reviewID": 11948961,
"hotelid": 995,
"userName": "Flagstaff4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Flagstaff, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the shuttle to Disneyland is wonderful.",
"frequencyID": 1,
"title": "Halloween Disney vacation",
"comment": "next to the party at Disney for Halloween. This was the best part of our stay. The rooms are huge. The beds very comfortable. But the best part is the shuttle service to Disney. We never had an issue getting to and from Disney. Everyone was very friendly. We are coming back to stay here the next time we go to Disneyland"
},
{
"reviewID": 11949317,
"hotelid": 1469,
"userName": "mtravel16",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is delightful year round.",
"frequencyID": 4,
"title": "Belvoir Kona is Terrific",
"comment": "This is one of my favorite hotels. It is small enough for the staff to make you feel very special and yet has all the amenities of a large resort hotel. The setting is beautiful, the facility is beautiful, the ambiance is beautiful, when you are there you feel fabulous."
},
{
"reviewID": 11949660,
"hotelid": 743,
"userName": "Dave65",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service, staff, rooms and restaurants are 5-star!",
"frequencyID": 3,
"title": "Dave & Linda",
"comment": "5-star experience for two nights!"
},
{
"reviewID": 11949790,
"hotelid": 1469,
"userName": "Mamalahoa",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Island of Hawaii, Hawaii, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beauty of Keauhou is the perfect place for embracing the Hawaiian Style of life.",
"frequencyID": 3,
"title": "Paradise surrounds you.",
"comment": "We had a wonderful stay and can not say enough about the warm feeling of Aloha felt from all of the staff and shop owners. We also enjoyed the massage for two on the oceanfront and it was so relaxing and done with high degree of care for our personal needs. The food was fantastic and I have a few new dishes to try in my own kitchen now. The Ahi Steak with Macadamia crust was to die for. Be sure to try their Spider Shrimp as it's the bomb. My plan is to return as soon as possible."
},
{
"reviewID": 11949844,
"hotelid": 868,
"userName": "NYYanks527",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Irvine, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Very nice property.",
"comment": "This is a very nice hotel for the area and offers everything you need. The gym is great and the Club level is also very nice. One of the few properties in the NY/NJ area that offers free parking."
},
{
"reviewID": 11950308,
"hotelid": 379,
"userName": "fallcity",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fall City, WA 98024, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location , quiet",
"frequencyID": 2,
"title": "hotel room needs more amenities",
"comment": "our room had 3 drawers for 2 people, not enough. the closet was adaquete, the bathrooms did not have enough room for your things or hooks to hang a cosmetic bag, the counter space small"
},
{
"reviewID": 11950382,
"hotelid": 1751,
"userName": "Tintorri11",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Glendale, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pet friendly and great location.",
"frequencyID": 2,
"title": "Just Great!",
"comment": "I always stay here when I am in Pleasanton. Meets all my needs and more. Friendly and professional. Great staff in all departments."
},
{
"reviewID": 11950706,
"hotelid": 3054,
"userName": "ESQJM",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "A pleasant surprise",
"comment": "For a recent trip we needed a central location. After reading many reviews, I was a bit nervous. However, the friendly front desk clerk upgraded us to a club suite. Room was great, free wine tasting and free parking for AAA members were a plus. Other than the slow elevators, the stay was a welcome surprise!"
},
{
"reviewID": 11951483,
"hotelid": 421,
"userName": "20Traveler12",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Coral Gables, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is courteous",
"frequencyID": 2,
"title": "Not completely satisfied",
"comment": "Hotel is in a great location and staff is well mannered and professional. Beds and pillows were very comfortable. Rooms and bathrooms are a bit small and bathrooms need more cleanliness. During my stay, I had to switch rooms and both bathrooms were not very clean."
},
{
"reviewID": 11952115,
"hotelid": 379,
"userName": "Stargirl",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its a beautiful hotel and everyone was extremely helpful which made our trip even better",
"frequencyID": 2,
"title": "Love the Island",
"comment": "This was our 1st visit to Kauai Belvoir and we loved the look of the hotel. Even our Ocean view room was great for a while."
},
{
"reviewID": 11952150,
"hotelid": 1469,
"userName": "Steve60",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Vancouver, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding environment.",
"frequencyID": 2,
"title": "Outstanding remodel",
"comment": "We have been guests at this hotel for many years and the recent remodel is outstanding. Most areas were upgraded and the new Ray's on the Bay restaurant was excellent. The staff overall was helpful and friendly. A beautiful property."
},
{
"reviewID": 11952442,
"hotelid": 353,
"userName": "CJD7305",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's under construction!",
"frequencyID": 3,
"title": "A lot of money for not much in return",
"comment": "The hotel is under construction, so perhaps it will be better when it is completed. As of my stay (late October), there was no bar available. There was no book in the room that said anything about what amenities WERE available, how much the internet charge was, etc. Our keys were sketchy on whether they would work or not and it usually took 2-3 tries to get in the room. There was no ice machine on my floor OR the one below me. The carpet in our room was ratty looking. The beds were very uncomfortable. For over $200 a night, I expected a LOT more. I've stayed at lower tier hotels from competitors that were nicer than this full Belvoir."
},
{
"reviewID": 11952704,
"hotelid": 1428,
"userName": "LR44",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tucson, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "This hotel's staff goes the extra mile for guests",
"comment": "Why stay in Manhattan when you can stay on the Hudson with all its beauty and interests when you can commute to the City in 30 minutes?"
},
{
"reviewID": 11953107,
"hotelid": 92,
"userName": "MomOfGroom",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "PA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Eat somewhere else.",
"frequencyID": "",
"title": "Great location and features",
"comment": "The hotel was a hub for our son's wedding activities and we enjoyed many of the services at the hotel. Rooms were clean and comfortable. Parking spots VERY tight in the garage, but there were plenty. Front desk staff varied from lovely and helpful to downright rude. Eggs were powdered for breakfast and awful. Otherwise a decent stay."
},
{
"reviewID": 11953233,
"hotelid": 1236,
"userName": "Bama14",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sipsey, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "This hotel has all you need",
"comment": "We were in town for the weekend just to relax and have a little fun. We always stay at the Belvoir Downtown because it is always the same great service, very clean and the staff can not be beat. It is within walking distance to everything we like about Nashville. Recommend to anyone!!!!!! Thank you"
},
{
"reviewID": 11953240,
"hotelid": 1133,
"userName": "PureGlamTV",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Munich, Germany",
"arrivalMonth": "5/2012",
"datePosted": "10/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Unfortunately dirty rooms, dirty club floor, staff unable to make a room change",
"frequencyID": "",
"title": "Never again - dirty rooms",
"comment": "Stayed there for one night and room was dirty, staff unable to handle the request for a room change."
},
{
"reviewID": 11953368,
"hotelid": 1428,
"userName": "nlz3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "9/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beet salad on micro greens is the best $8 you'll spend in all NY.",
"frequencyID": 4,
"title": "The best MENU and Staff",
"comment": "When you travel as often as I do and for such great lengths of time, you begin to look for hotels with a decent menu. I returned to this particular location on three trips totaling over 35 days. The menu was healthy, high quality ingredients, plenty of options and delicious. If I was a local resident I would eat there regardless of not staying at the hotel. An the staff at the bar, Randy and Saami, were super nice and great conversation. They made my stay personal and welcoming."
},
{
"reviewID": 11953547,
"hotelid": 353,
"userName": "Kat00605",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The food is overproiced and terrible",
"frequencyID": 3,
"title": "mediocre",
"comment": "I stayed here for work for a 4 day conference and I was underwhelmed by the facility and the staff. Granted, I realize that the hotel must stay open during construction, but being woken up by drilling going on above me every day was not pleasant, particularly after late nights. The food was abysmal and overpriced. I ate at the one restaurant (the website said there were 2-3 restaurants available) and the food portion sizes were minuscule. A cup of gumbo and a side salad racked up a $42 lunch bill. Are you freaking kidding me? I could have walked acoss the street and had a 4- course meal for that price. Leaving the hotel for the airport, the valets put me in a sketchy cab that tried to rip off myself an another passenger and the valets put another person's bag in my cab so we had to drive 15 minutes back to the hotel in order to drop off the bag. I almost missed my flight."
},
{
"reviewID": 11953616,
"hotelid": 353,
"userName": "Harp",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boston, Ma. USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is central.",
"frequencyID": 2,
"title": "This hotel is always grand.",
"comment": "We had a lovely stay. Four of us stayed for 3 nights. Even though the hotel was under construction we were comfortable. We didn't hear any construction noise and our room, the pool area, the public spaces were all very clean. The staff was very helpful and friendly. We love visiting New Orleans and will try for this hotel on our trip next year! Looking forward to seeing the new look!"
},
{
"reviewID": 11954379,
"hotelid": 3674,
"userName": "Jackie57",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very TALL and comfortable beds!",
"frequencyID": 3,
"title": "Comfort away from home",
"comment": "I appreciated the grand entrance with many nooks and crannies in which to meet friends and family. The rooms are quite spacious and comfortable and the BEDS are amazing. Older folks might want to request a small step-stool at check in as getting in and out of the beds can be a challenge because they are very high off the ground. The Club-level option was well worth it. The breakfasts were great!"
},
{
"reviewID": 11954498,
"hotelid": 942,
"userName": "Diane3416",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "That they have window unit air conditioners that you must crawl up on a chair to set!",
"frequencyID": 4,
"title": "Guest Diane 3416",
"comment": "My room was hot , so I called the desk after a long work day, to ask how to get the air conditioner to work. The lady at the desk was very rude and told me to open a window! I could not believe it.. The room was hot and stuffy and I was having a problem with the room airconditioner, that I might add, a person has to get up and stand on a chair to reach due to the fact that it is a window unit. Unacceptable!!! Thank you . I was very dissappointed in the hotel."
},
{
"reviewID": 11954853,
"hotelid": 115,
"userName": "Miatadp",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tupelo, MS, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Stay after an event at the BJCC - its worth it",
"frequencyID": 3,
"title": "Loved staying over after the concert!",
"comment": "It was so nice to walk the breezeway back to the hotel after the concert for Eric Church. Our room was so nice and the bedding was plush. Enjoyed the in-house Starbucks coffee and sports bar. Food was fabulous!"
},
{
"reviewID": 11955672,
"hotelid": 151,
"userName": "djrod416",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "great hotel",
"comment": "best time ever hotel is very clean and accomedating"
},
{
"reviewID": 11955742,
"hotelid": 48,
"userName": "Swint",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Number One Hotel Choice",
"comment": "Belvoir is my first choice when staying with Grandbourne brand hotel. I can always depend on the comfort of the beds and the great service from the staff."
},
{
"reviewID": 11956114,
"hotelid": 92,
"userName": "THuddy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Atlanta, GA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great rooms for the price.",
"frequencyID": 4,
"title": "King Suite",
"comment": "Loved the spaciousness of the room. Very comfortable living and sleeping arrangements."
},
{
"reviewID": 11956310,
"hotelid": 1582,
"userName": "proudpappa",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Jacksonville, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Just outstanding",
"frequencyID": 2,
"title": "outstanding",
"comment": "As the proud father of the bride, Belvoir Jax was outstanding in all aspects of our joyfull day. The event staff, catering staff, and all hotel staff made our event perfect in every way. We booked many friends and relatives for a few days at SJ and everyone was as happy as I. Keep up the great service, food, bar,cleanliness, friendliness, etc., etc., etc."
},
{
"reviewID": 11956435,
"hotelid": 1130,
"userName": "DAIL61",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The space was peaceful, I celebrated my birthday with grandchildren and the hotel was famliy friendly Thank you for a home away from home.",
"frequencyID": 3,
"title": "WATER, FOOD",
"comment": "The view from my room was beautiful and the atmosphere was friendly. The staff were very nice."
},
{
"reviewID": 11956914,
"hotelid": 3207,
"userName": "Mia70",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "very comfortable suite/wonderful staff",
"comment": "Usually don't stay downtown, but did we were in Dallas for a wedding. The executive suite was perfect for our family. Very spacious and comfortable. The staff acknowledged us by name throughout our stay. We will absolutely stay here next time we are in Dallas! A full service spa would really be a plus--please consider adding one."
},
{
"reviewID": 11958097,
"hotelid": 196,
"userName": "score44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Mr. V",
"comment": "hotel was close to everything I wanted to see"
},
{
"reviewID": 11959242,
"hotelid": 344,
"userName": "GMLAC",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Sacramento, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Italian restaurant",
"frequencyID": 4,
"title": "Very Nice Hotel, good restaurant",
"comment": "Very nice hotel, with an excellent Italian restaurant."
},
{
"reviewID": 11959300,
"hotelid": 664,
"userName": "FrequentFloridaVisitor",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Michigan",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice location, uncomfortable beds.",
"frequencyID": 4,
"title": "Nice amenities but in need of new mattress",
"comment": "The hotel has a great location, nice amenities, large rooms and great private beach. However the bar manager was rude, although the other bar staff were great. The major complaint is the hotel needs to invest in new mattresses. The bed felt like a sheet of plywood."
},
{
"reviewID": 11959301,
"hotelid": 760,
"userName": "anne1980",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The friendly staff!",
"frequencyID": 2,
"title": "The staff was knowledgeable and friendly",
"comment": "We enjoyed ourselves. The accomodations were excellent. It was easy getting to and from our hotel to downtown. The staff were great, always available to answer questions and assist us in making the best decisions."
},
{
"reviewID": 11959336,
"hotelid": 829,
"userName": "oakley",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "bad neighborhood, no pool op, no late night delivery ( pizza )",
"frequencyID": 3,
"title": "mrs",
"comment": "nummed pool was closed for constuction, shouls have notified guest or at leased Acdelco so they could pas it on"
},
{
"reviewID": 11959587,
"hotelid": 430,
"userName": "monkey52",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York NY",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Room",
"comment": "I was very surprised at the rather shabby condition of the room."
},
{
"reviewID": 11959696,
"hotelid": 353,
"userName": "Sta16",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pensacola, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location for the French Quarter area.",
"frequencyID": 2,
"title": "Check In",
"comment": "Over all, my stay at the hotel was good. However, I arrived at 1 pm and was not able to check in until 4:30pm due to my room not being ready and having to except a different room."
},
{
"reviewID": 11959902,
"hotelid": 607,
"userName": "TravelMom36",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Menlo Park, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice, large room.",
"frequencyID": "",
"title": "Large room!",
"comment": "We were pleasantly surprised at how large the room was. We had a room with two double beds. It had lots of light (3 windows), very comfy. Friendly staff. The internet was a bit irregular. That is my only reason for one less star on expectations."
},
{
"reviewID": 11960016,
"hotelid": 460,
"userName": "BHAM",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Grandbourne lounge is excellent.",
"frequencyID": 2,
"title": "October in Seattle",
"comment": "Great hotel and staff. Was impressed with Grandbourne lounge. A little disappointed that I was charged 4.11 for an in-room item when I didn't utilize any... overall a great experience however."
},
{
"reviewID": 11960029,
"hotelid": 421,
"userName": "Casinochips",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect for family",
"frequencyID": 3,
"title": "Great Hotel!!! A Must Stay!",
"comment": "My family and I had a great experience at this property on our last trip there. We have stayed there many times and on our most recent stay we were really pleased with how well we were accommodated by the front desk at check-in. Our room was by far the best we have stayed in at the property. I told the person checking us in that we were traveling with children and they gave a really nice big room. I love the club lounge at this hotel and the staff up there is really great. They always recognize us and give us great service. We had a small water leak in the room and the front desk sent a maintenance person up very quickly to address the problem and all was resolved. My only complaint after staying here many times over the years is that the lobby bar closes too early on Fridays and Saturdays and the lobby bar staff are not as welcoming as the staff in the club lounge. When we come to NYC with the kids we always stay here. Overall, this property is in perfect proximity to other bars, the subway, Broadway shows, times square and central park. BPG really treats their members well and that's why we bought into an ownership share. We will definitely be back to this Belvoir in December. Thanks for making it a great family trip to the big apple!"
},
{
"reviewID": 11960067,
"hotelid": 3620,
"userName": "RegMerc",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very impressive hotel.",
"frequencyID": 4,
"title": "Excellent Hotel",
"comment": "I stayed in this hotel for one night. This hotel is very nice, and clean. I like the setting, it is very welcoming. My only problem was with the front desk, she was not welcoming at all. As a gold member at the time of my staying, I had to wait for a long time to be serviced. When I finally made it to the front desk, she was a bit unprofessional. Overall, I still like this hotel. First time for everything."
},
{
"reviewID": 11960078,
"hotelid": 321,
"userName": "RegMerc",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staffs are very friendly and willing to help if needed.",
"frequencyID": 4,
"title": "Romantic Weekend",
"comment": "I have stayed in this hotel a few time. I love this hotel and will go back whenever I have a chance. I always get an upgrade as a gold member. I feel that they appreciate me as a customer. And they are always willing to help in any way if possible."
},
{
"reviewID": 11960088,
"hotelid": 353,
"userName": "grandttn",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Arizona",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "ASK about construction noise and when and where you will be inconvenienced. Because you will be.",
"frequencyID": 2,
"title": "Construction and crowded, not a good mix.",
"comment": "I had a recent stay, There was construction going on and lots of noise. Jack hammer like noise in my room and they told me \"the desk should have told you at check in\". Really, 7am to 7pm? So much for sleeping in until my noon meeting. I checked in at midnight, and as an BPG Gold got a room without a closet, just a closet bar hanging in the room. It was about as tiny as you could imagine. I was told that it was a \"special selection\" for being Gold. I am sorry to say if what I got is for their best customers then many of the rooms are just plain bad. Oh, and the restaurant breakfast was $25 for scrambled eggs and toast. Don't they think we care?"
},
{
"reviewID": 11960101,
"hotelid": 1162,
"userName": "RegMerc",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staffs very friendly.",
"frequencyID": 4,
"title": "Birthday Weekend",
"comment": "For my weeking birthday, we decided to stay at this hotel so that we can go to Disney. Elizabeth, the lady at the front desk was very professional, and friendly. After checking in, she did not charge me the resort fee because it was my birthday. That was very nice of her. The staffs were very friendly, specially Elizabeth. My birthday weekend was a bit better due the treatment and attention I got from her in regards to making sure that I was happy and relaxed."
},
{
"reviewID": 11960907,
"hotelid": 15,
"userName": "KMelted",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Groveland, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's very comfortable",
"frequencyID": 3,
"title": "Fantastic experience",
"comment": "My stay was a wonderful experience, the bed was very comfortable, the room was good sized, but I was disappointed that the drapes/curtains did not close at all to block out the outside light. I also get nauseated by the smell of orange, so I can not use the soap"
},
{
"reviewID": 11960998,
"hotelid": 270,
"userName": "Jennifer2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great location!",
"comment": "Great hotel. Located across the street from the convention center and next door to the outlets. Only complaint is that wireless was not free of charge. One hour complimentary service is not enough for a business professional on travel. Wireless access was availabe for additional charge in the rooms though"
},
{
"reviewID": 11961228,
"hotelid": 171,
"userName": "Ugh1234",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Great Lakes, North Chicago, IL 60088, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Very disappointed",
"comment": "Not recognized as a BPG Gold Elite member at check-in, nor at anytime throughout stay. Did not let us know where things were, we had to scope out the place to find the elevators to the rooms, where our meeting was, etc. I was very disappointed and embarrassed because I talked up the BPG program and they were truly not impressed."
},
{
"reviewID": 11963240,
"hotelid": 713,
"userName": "jgarc47",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very helpful and friendly as well.",
"frequencyID": 1,
"title": "The location was excellent",
"comment": "We took the shutle to ABQ Uptown enjoyed shopping, dinner and visited a couple of the local Bars all within walking distance. It was a nice little get away."
},
{
"reviewID": 11963929,
"hotelid": 270,
"userName": "RonHR",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Rochelle, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's a very nice hotel but you may need to follow up to ensure problems are resolved. May not be addressed the first time you ask.",
"frequencyID": 2,
"title": "Disappointed in failure to correct a problem",
"comment": "I reported a problem with the radio/iPod dock on the first day of my stay, within hours of checking in. The problem was not resolved or rectified. I was surprised and disappointed in this lack of response. Other aspects of the hotel were fine but I don't like being jarred awake by a ringing phone which was my only option."
},
{
"reviewID": 11963965,
"hotelid": 379,
"userName": "Lori1214",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ma",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location and customer service",
"frequencyID": 2,
"title": "Belvoir Kauai",
"comment": "All services were excellent. Our first room was not a location that we liked and was quickly changed. We loved room 1214. What a view. I wished that we had asked for the sliding door to be checked sooner. It was fixed as soon as we mentioned it. Thank you for a wonderful stay."
},
{
"reviewID": 11964071,
"hotelid": 1546,
"userName": "cherilk",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "seattle wa",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "bed",
"comment": "Couldn't have ask for a more comfortable bed. Had no problems sleeping"
},
{
"reviewID": 11964196,
"hotelid": 1726,
"userName": "richard1992",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sophia, NC 27350, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They treat you with respect reguardless or age, income or race.",
"frequencyID": 4,
"title": "Wonderful 20th wedding Aniversary",
"comment": "I really enjoyed my time in this hotel, reason why was it was my Aniversary (20) and my wife and I were so taken care of and the Gaitherfest was wonderful. Staff was so nice and the respect level was beyond imagine."
},
{
"reviewID": 11965104,
"hotelid": 741,
"userName": "BCS63",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minnesota",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is close to the airport.",
"frequencyID": 1,
"title": "Excellent, but...",
"comment": "This is a beautiful hotel, and everyone on staff was exceptionally helpful, courteous, and professional. I did feel that the restaurant area at breakfast and the eating area in the bar in the evening were understaffed. The servers and bartender were very efficient and hard working - almost running at times to serve customers in a timely way. I feel the slow service was not at all the fault of the servers, but it should be given some attention by managers."
},
{
"reviewID": 11965309,
"hotelid": 197,
"userName": "YRH1",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "bad service",
"comment": "REQUESTED REFRIGERATOR UPON CHECK IN AT 10:30 PM , CHECKED 30 MINUTES LATER IF IT WOULD BE COMING, CALLED AGAIN AT 12AM TO SEE IF IT WAS COMING WAS TOLD IN ANOTHER 10-15 MIN. TOLD THEM TO FOGET ABOUT IT BECAUSE IT WAS TO LATE AND WAS GOING TO SLEEP, HAD TO THROW OUT PERISHABLE FOOD IN THE MORNING, ELEVATORS WERE BROKEN! HAD TO WAIT FOR A SERVICE TECH TO COME UP AND GET YOU EACH TIME YOU WANTED TO GO DOWN. TOOK A GOOD 15 MIN EVERYTIME YOU NEEDED TO GO . PAID FOR VALET PARKING BUT HAD TO WAIT 20 MINUTES FOR THE CAR AT 6AM......."
},
{
"reviewID": 11965572,
"hotelid": 1177,
"userName": "Tony17",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Walnut Creek, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff and location",
"frequencyID": 2,
"title": "Nicest People work here",
"comment": "We stayed at this location the third week of October 2012 with my family, the location is fantastic, but the people who work here are some how magically selected, everyone was so helpful and nice , specially Addie and Carmen. My 2 daughters , 3 and 5 years old did not want to leave. The rooms are spacious and the train, bus and boat terminals are next to the hotel. The view is amazing ."
},
{
"reviewID": 11965666,
"hotelid": 1196,
"userName": "ashkins39",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pasadena, Ca.",
"arrivalMonth": "10/2011",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Food from room service poor",
"comment": "I ordered a chicken cesar salad. It arrived very quickly, but was drowned in dressing. Had no cheese and the chicken had not even been cut through properly. It looked as though it had been thrown on the plate in a hurry."
},
{
"reviewID": 11965716,
"hotelid": 1196,
"userName": "DavidCMP64",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Rancho Palos Verdes, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location to Pasadena Convention Center",
"frequencyID": 1,
"title": "Hospitality Industry friendly",
"comment": "As a Conference Service Manager for a 4 Star hotel, the experience I had was probably one of the best ever. I was taking the Baby Bar exam and the staff, location, Room Service staff, and \"home\" feeling, helped with the anxiety and stress of that exam. It was very comforting."
},
{
"reviewID": 11965889,
"hotelid": 607,
"userName": "kiki22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lucca, Province of Lucca, Italy",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "exceptional service and old world character",
"frequencyID": 4,
"title": "Exemplary service",
"comment": "The old world character and service of this property reminded us of places we have enjoyed in London and new York. A perfect fit for Cambridge with a staff exceeded themselves with getting us into a room quite early and even upgrading us. Their extra effort made for a perfect stay."
},
{
"reviewID": 11966002,
"hotelid": 127,
"userName": "PaulSVOLoneRanger",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location: a marina right in front of you, and views throughout the bay and to downtown",
"frequencyID": 3,
"title": "Great location and view, great staff",
"comment": "Though I would have preferred to stay in the Marina Tower rather than the Bay Tower, as the latter has fewer food and drink options and its room renovation is not yet complete, I was quite satisfied. The view along the bay to downtown (reminds me of my sister's view across Biscayne Bay to downtown Miami# and across the bay to the naval installation is fantastic. I received complimentary Internet. When I reported that the tub-to-shower valve was a bit dodgy #it could go 'past' either stop position and get a little water flow to both heads), I received many Starpoints as compensation."
},
{
"reviewID": 11966360,
"hotelid": 40,
"userName": "Erin12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "East Longmeadow, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly and accomodating staff",
"frequencyID": 2,
"title": "Conference",
"comment": "Hello. I stayed at this location for the MassMutual ASO conference and the hotel was great all around. I especially want to point out that the staff that assisted us with the conference were awesome to work with and very accomodating. Food was delicious also. I would say that it would be nice if the fitness center had windows...the tread mills face a wall."
},
{
"reviewID": 11966419,
"hotelid": 802,
"userName": "Vern56",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Somersworth, NH",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The staff is the friendliest and most accomodating I have ever experienced. Outstanding!",
"frequencyID": 3,
"title": "We were treated like royalty.",
"comment": "My wife and I visit Cuyahoga Falls once or twice each year to visit our Grandchildren. Belvoir has bent over backwards every time to accomodate our every need at a great price. I can't say enough good about the entire staff. What a team! Breakfast was wonderful each day and the lounge was fun to visit. The housekeeping staff was attentive and kept our room in tip-top condition at all times. The only problem we encountered was that a Bridal Show was scheduled for the same week-end as our visit, which made parking a little difficult. We had to park across the stree at the overflow lot, which wasn't a real big deal. All in all, this is a great place to stay and my wife and I will be returning for sure."
},
{
"reviewID": 11966431,
"hotelid": 1138,
"userName": "Leslie55",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Cape May, NJ 08204, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Not well marked from the highway",
"frequencyID": 3,
"title": "The staff could not have been more pleasant or helpful.",
"comment": "We were quite pleased with our experience at the hotel and enjoyed the engaging staff and the comfort provided by the room and amenties. We rented a house for our stay and were only looking for the first night accommodation prior to our extended stay. After our experience we would not hesitate to return for a longer stay, or to recommend this hotel to our friends and family."
},
{
"reviewID": 11966734,
"hotelid": 166,
"userName": "Ed1414",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If u need ANYthing, the staff will be as helpful as possible. They even try to anticipate ur needs,",
"frequencyID": 2,
"title": "Marvelous staff",
"comment": "The concierge, front desk, bell men, restaurant workers, and a manager were all extremely friendly and so helpful! What a remarkable group of people!"
},
{
"reviewID": 11967180,
"hotelid": 434,
"userName": "KCD2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Raleigh, MS 39153, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Mr. KD",
"comment": "Delay in getting my Preferred Plus member room and then my request for a specfic room( that a hotel desk staffer confirmed as being available) was later changed, without me being told, to another room, and on another floor, with a undesireable location, a completely different floor, and view (the hotel's lower roof). For whatever reason, the $12.95 breakfast buffet is not on the menu and all beverages - one finds out - are billed at $3 each."
},
{
"reviewID": 11967432,
"hotelid": 421,
"userName": "RockyMountainSkiier",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Colorado, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is a full length mirror but it is placed so that one may only step back one foot from it. Ladies, plan your ensembles in advance!",
"frequencyID": 4,
"title": "Consistantly good",
"comment": "Our New York hotel of preference..and there are a lot to choose from! This hotel is well located, well staffed and well mantained. We know there won't be any 'weird' suprises so we keep coming back."
},
{
"reviewID": 11967632,
"hotelid": 380,
"userName": "CherylG",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Michigan",
"arrivalMonth": "3/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good stop off point.",
"frequencyID": 2,
"title": "Nice staff good location",
"comment": "Beautiful lobby, nice staff. Didn't stay long enough to try food or other amenities but they looked good. Rooms are pretty small, We stayed overnight on our way to another Island. We were able to book a tour from the hotel for Pearl Harbor and be back in time to catch our early afternoon flight off island."
},
{
"reviewID": 11967667,
"hotelid": 468,
"userName": "Anniekm1010",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Parker, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy to get to all parks- awesome location.",
"frequencyID": 2,
"title": "Location and Price cannot be beat!",
"comment": "We always stay \"on property\" at WDW so we were leary of staying in a non-disney hotel. However, we got such a great price that we thought we would try it. And we will go back. Location was excellent- in the Boardwalk area- we could take water taxis OR WALK to Epcot and Hollywood Studios. The room was large enough to be very comfortable for our family of 5. The staff was tremoundous, from check in to check out. They also have a car rental on site for those days you want to go elsewhere and it was very easy to deal with. I would love it if they had an airport shuttle, but that is the only negative. The property, pool, rooms, staff and location make this a must stay venue."
},
{
"reviewID": 11967779,
"hotelid": 127,
"userName": "Mindy38",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Quantico, VA 22134, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Hotel and Location....Bad Service",
"comment": "I just wanted to comment on the horrible customer service I experienced at your hotel during check-in on Oct. 19th. I entered the lobby and was assisted by a female employee. She asked if I had a reservation and I gave her my last name. She told me my reservation was for a room with a double bed. As only my husband and I were attending this event, I knew this was incorrect. I told her my reservation was for a room with a king bed. She informed me that I was wrong and that she was completely unable to change my reservation. Unfortunately, I was not very satisfied at this juncture in the transaction. I went to the parking lot to retrieve my reservation from my car. Upon return, I waited in line (again) and was helped by the same employee. She carefully examined the printout for my hotel reservation and realized I was correct. She never apologized for the misunderstanding or even commented on her mistake. She checked me in, after giving her my identification and credit card again, and sent me on my way without even a thank you. This employee displayed a very poor attitude and unfortunately could not even offer basic customer service. Then after walking to the room, there were four dirty glasses outside our hotel room door. I was hoping no one was still occupying the room."
},
{
"reviewID": 11967912,
"hotelid": 1497,
"userName": "Lalita",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location Casino",
"frequencyID": 2,
"title": "best location",
"comment": "great.location and amenities"
},
{
"reviewID": 11968285,
"hotelid": 814,
"userName": "Iandrew",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Virginia Beach, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Courteous Staff",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "We recently stayed at the Belvoir on our wedding night before heading out for our honeymoon. We had a great stay and really enjoyed the hotel. We had called the week of our stay and request the 'romance package' of champagne to be in the room when we arrived. It was not, however upon notifying the front desk, they handled it extremely well and were so apologetic. It did not ruin our evening and when they sent it up, they also included a gift certificate to the restaraunt at the hotel. Overall our stay was great and would highly recommend this hotel."
},
{
"reviewID": 11970411,
"hotelid": 1552,
"userName": "pascat",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fresno, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "feels like it's Closer to Anaheim than Garden Grove. Excellent Disneyland location!",
"frequencyID": 2,
"title": "Good Clean Hotel, Busy, Impersonal, Inflexible service",
"comment": "This was perhaps the most unpleasant of my Grandbournes Experiences and it had nothing to do with the hotel, which is supremely located within one mile of Disneyland, has a 24-hour heated pool, has a welcoming lobby and interior space, free public wifi in the lobby, and is sparkling clean."
},
{
"reviewID": 11970982,
"hotelid": 1751,
"userName": "Truckstop",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atascadero, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "They are not responsive to customers.",
"frequencyID": 3,
"title": "Broken Bathroom Door",
"comment": "The pocket door in our room was broken and I was stuck in the bathroom for five minutes. After being freed by my wife I called the front desk. I figured they would either fix it or change our rooms. We left and went to a football game for six hours. When we came back the door was not fixed. I called the front desk and they said they would call maintenance. Never happened. Due to the small size of the room it got kinda gross. I know Belvoir doesn't care if this is a negative review. I know I'm wasting my time. The staff could have cared less."
},
{
"reviewID": 11971550,
"hotelid": 802,
"userName": "Aliann",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St. Louis, Missouri",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's clean and safe.",
"frequencyID": 4,
"title": "This hotel is a wonderful place to stay!",
"comment": "Clean, Comfortable, Quiet place to stay while visiting the Akron area."
},
{
"reviewID": 11971634,
"hotelid": 321,
"userName": "atlantis",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "The Bahamas",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the service and the amenities",
"frequencyID": 3,
"title": "overall this hotel has met my expectation",
"comment": "My check in went well everything was clearly explained. Every staff member was courteous and helpful. I bumped into one of the food and beverage managers he himself was very friendly and even offered his assistance if I had any concerns. Keep up the good work!"
},
{
"reviewID": 11971917,
"hotelid": 951,
"userName": "MarTom1020",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Eatontown, NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Food and food service were excellent.",
"frequencyID": 3,
"title": "First time Gold experience-wrong room #!",
"comment": "At check in, was given key to room 542. Key did not work. Went down to lobby and got new key to room 542. Still did not work. Someone came up to open door and left. As we entered room, found it to be occupied by another guest, who was not in room at the time. Went back down to lobby. Then found out room # should have been 524! First time at Gold level status. Congratulations!"
},
{
"reviewID": 11972210,
"hotelid": 3054,
"userName": "Moby",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not worth it.",
"frequencyID": 3,
"title": "King suite",
"comment": "Was not up to par. Staff was rude, unwanting to help."
},
{
"reviewID": 11972529,
"hotelid": 1582,
"userName": "ct9000",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Germany",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable bed",
"frequencyID": 2,
"title": "Friendly staff",
"comment": "Comfortable, quiet rooms. Staff aimed to please. Some lounge chairs facing the pond, to enjoy and relax in the sunshine would have been nice."
},
{
"reviewID": 11972559,
"hotelid": 127,
"userName": "Tennesse",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tennessee, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel and the view are both beautiful.",
"frequencyID": 2,
"title": "Great hotel, highly recommend, skip breakfast.",
"comment": "Loved everything about the hotel...the bed and linens were very comfortable...the view amazing and the staff was great. The business center was well staffed. The restaurant was excellent at lunch and dinner. I would highly recommend it. The breakfast buffet was disappointing to say the least. However, we were able to find nice places for breakfast nearby since the hotel is convenient to other nice restaurants."
},
{
"reviewID": 11973828,
"hotelid": 48,
"userName": "dsctpafl",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Room Cleanliness",
"comment": "I was at the hotel for 3 nights. The maids never made up my bed once. They never gave me clean soap or shampoo. I was given clean towels only twice"
},
{
"reviewID": 11975330,
"hotelid": 1474,
"userName": "DWS1962",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Some rooms don't have a view - except for the roof mechanics !",
"frequencyID": 2,
"title": "Central Location",
"comment": "Nice Hotel - it's location is right in between the restaurants, choo choo, and has a stop right outside for the free shuttle bus. Parking is a bit much at $15 a day"
},
{
"reviewID": 11976255,
"hotelid": 48,
"userName": "mule21",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Georgia",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Well maintained",
"frequencyID": 4,
"title": "Room Service",
"comment": "This will not prevent future, stays however we called room service and the front desk to help from 6 to 8AM and finally gave up after no results. We have been staying for over 10 years and will coninue to stay. Room service the evening was up to the usual high standards"
},
{
"reviewID": 11976450,
"hotelid": 421,
"userName": "MisterT1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tokyo, Japan",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good Location",
"frequencyID": 4,
"title": "Good Location, Good Staffs",
"comment": "hotel is located in a very good location."
},
{
"reviewID": 11976470,
"hotelid": 655,
"userName": "dalaisama",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor customer service",
"frequencyID": 4,
"title": "Poorly addresses identified issues",
"comment": "I don't like to downgrade hotels based on the existence of problems. It's more important as a frequent Grandbourne customer in how those issues are addressed. My last stay at this hotel -10/2012 - I discovered that my room was infested with ladybugs. When I reported that problem to the front desk, the response I got was \"sorry, what would you like me to do about it?\" No offer to clean, no offer to change rooms, no offered options whatsoever. As I had only 1 night left and ladybugs don't particularly bother me, I left the front desk with a puzzled look on my face, stayed my final night with my new roommates and left."
},
{
"reviewID": 11976478,
"hotelid": 127,
"userName": "ThomnLA",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Excellent staff",
"comment": "From the time of my arrival until I left I was impressed by the staff. It is obvious that the GM is keeping a close eye on this property. The food served at a banquet I attended was exceptional."
},
{
"reviewID": 11976512,
"hotelid": 196,
"userName": "Afrikeber",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "",
"datePosted": "10/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "You get nickel and dimed",
"frequencyID": 3,
"title": "This hotel was tacky",
"comment": "Hotel presents itself falsely in its web page and over the phone regarding provision of airport shuttle."
},
{
"reviewID": 11976746,
"hotelid": 177,
"userName": "DudeAbides",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Columbia, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 1,
"title": "Helpful Staff/Great Rooms",
"comment": "Fantastic room with beautiful view if you are facing mountains. Very helpful staff."
},
{
"reviewID": 11976792,
"hotelid": 1236,
"userName": "dp12",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Terrible view and breakfast",
"comment": "My room was facing a brick wall even though I'd requested a room on a high floor facing the river."
},
{
"reviewID": 11976844,
"hotelid": 270,
"userName": "Kikster15",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "No wi-fi in the rooms",
"frequencyID": 2,
"title": "Good location",
"comment": "I stayed there because of convenience to the convention center. Unfortunately, being there on business, I had expected wi-fi in the room and was disappointed to find out it didn't. They have Ethernet, but that didn't help me since I was using a tablet. Everything else was okay, but I think the rooms needs to have have wi-fi, especially for business travelers."
},
{
"reviewID": 11976920,
"hotelid": 1144,
"userName": "JohnDoe",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Good",
"comment": "A comfortable stay with nice pool and gym."
},
{
"reviewID": 11977205,
"hotelid": 1582,
"userName": "Doug2005",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "New and Location",
"frequencyID": 2,
"title": "Wonderful stay",
"comment": "Beautiful new hotel in a convenient location, close to everything. Excellent staff and services. Great internet connection. Would stay the next time visiting family in the Jax area."
},
{
"reviewID": 11977388,
"hotelid": 3107,
"userName": "RFF224",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Macon, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "Great Service",
"comment": "The staff and the faciltiy were great. They met every expectation immediately."
},
{
"reviewID": 11977490,
"hotelid": 829,
"userName": "Georgiasdad",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kansas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great customer service & nicely kept hotel",
"frequencyID": 3,
"title": "great services",
"comment": "from the pickup at the airport, I was very pleased with the staff and the services I received. The shuttles to the Metro were super convenient, great views out of my room window, and a surprisingly quiet night of sleep were all very welcomed. Will stay again when I bring the family for sightseeing"
},
{
"reviewID": 11977530,
"hotelid": 1162,
"userName": "saltshaker",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "very disappointing",
"comment": "We made the reservation three hours before we arrived. When making the reservation, I clearly told the reservation woman that I wanted a King size bed. I mentioned that at least two times. She said \"no problem\". I arrived and was told that there were no kings available. I insisted and they found one."
},
{
"reviewID": 11977638,
"hotelid": 83,
"userName": "puchonchita",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "good location to universal city walk",
"frequencyID": 4,
"title": "Hotel is OK for location",
"comment": "The staff is nice, and the room was nice. The maid service would constantly enter without me having a chance to say that I was still in the room. They did this often, knock, then enter, without waiting for OK. The pool and jacuzzi were nice, but were completely filthy dirty, and the jacuzzi burned my feet as one day it reached 110 degrees. Shortly after my feet were burned, the technician magically appeared and said there was a problem with the steam. Anyway, for the money per night, I would recommend staying somewhere else. Also, the food really needs an upgrade...I was on the club floor and we get the nightly happy hour, the people were extremely nice, but the food selection was not great the crackers were stale...Also, in the fitness center, there wasn't a scale and no air, and the machines stink."
},
{
"reviewID": 11977675,
"hotelid": 353,
"userName": "JGTLIGHT",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Major renovations almost finished. Book now.",
"frequencyID": 2,
"title": "Great Location - Great views",
"comment": "Great location with excellent views and very accomadating staff. Can't go wrong staying here."
},
{
"reviewID": 11977735,
"hotelid": 1469,
"userName": "Love2Vacation",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The best staff of all the hotels I've ever stayed at from all over the world!",
"frequencyID": 2,
"title": "Great place to stay",
"comment": "We chose this property because we wanted to be close to downtown Kona and to the Manta Rays. Beautiful property, clean, perfectly manicured lawns, fun swimming pool with slide & waterfall, even a little shallow pool area with sand. Restaurants had great food & drinks. Best of all were the wonderful hotel staff that totally made us feel so welcome. I loved that we were able to watch the Manta Rays swim while having drinks at the bar."
},
{
"reviewID": 11977979,
"hotelid": 96,
"userName": "MRG41",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Grand Forks, ND, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff and facilities!",
"frequencyID": "",
"title": "A great place to stay!",
"comment": "Our trip and stay for two days was for pleasure. We had a need for copying material and getting it mailed immediately during our stay. The staff was extemely helpful."
},
{
"reviewID": 11978219,
"hotelid": 1726,
"userName": "cookie14",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Cleaniness and superb customer service.",
"frequencyID": 2,
"title": "Excellent Hotel",
"comment": "I can't say enough about the hotel staff throughout the facility. The room was fantastic and customer service was outstanding. I would highly recommend this Belvoir!!!"
},
{
"reviewID": 11978240,
"hotelid": 151,
"userName": "Kitty200",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Rutherford, NJ",
"arrivalMonth": "10/2013",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "So close to NYC without having to pay the NYC rates!",
"frequencyID": 2,
"title": "Train Station",
"comment": "The hotel is so close to the train station and provides a free shuttle. All the employees are so polite and knowledgeable. LOVE the comfortable beds. BUT I do not like Starbucks coffee and would like to see another brand or at least have the option for another coffee in the room."
},
{
"reviewID": 11978324,
"hotelid": 421,
"userName": "MissLynn",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Hotel was perfect for my needs",
"comment": "Close to everything"
},
{
"reviewID": 11978845,
"hotelid": 1428,
"userName": "Joe21",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tarrytown, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How convenient it is",
"frequencyID": 3,
"title": "A Nice Oasis",
"comment": "The facility and the room were inviting, comfortable and tasteful."
},
{
"reviewID": 11978864,
"hotelid": 881,
"userName": "bigsal",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Orleans",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff clean n comfortable rooms.",
"frequencyID": 1,
"title": "great experience",
"comment": "Everything was excellent especially the food. Being from New Orleans, I love \"home cooked\" feeling n that is what your restaurant gave me. The breakfast and lunch plus the service really surprised me. It was excellent. Kudos to the hotel staff. I will be back!"
},
{
"reviewID": 11978896,
"hotelid": 1556,
"userName": "Siss",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Gilbert, AZ",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Not near the ocean but close to many tourist attractions and wineries.",
"frequencyID": 2,
"title": "Staff",
"comment": "We have stayed at the Belvoir San Diego on numerous vacations and have always been pleased. In the past some of my ratings would have been excellent but not on this visit. Although the staff were very good they were hard to find. It seems this hotel was short staffed on this visit and did not have the time to spend with each request. We will definately return and hope that the next stay will be better."
},
{
"reviewID": 11978955,
"hotelid": 3205,
"userName": "Vwh3rd",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Denver",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "My room was a Joke for what I paid !!",
"frequencyID": "",
"title": "Awful",
"comment": "The room was the size of a closet and the price of a 900 sf suite"
},
{
"reviewID": 11979315,
"hotelid": 196,
"userName": "giginyc",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": "",
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location",
"frequencyID": 4,
"title": "features",
"comment": "good views, especially the end corner units"
},
{
"reviewID": 11979360,
"hotelid": 48,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hartsfield Jackson Atlanta International Airport (ATL), 6000 N Terminal Pkwy, Atlanta, GA 30337, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Excellent Service",
"comment": "I love staying at the Belvoir when I visit ATL, only place I would stay."
},
{
"reviewID": 11979628,
"hotelid": 1177,
"userName": "Brimac77",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Excellent place to stay!",
"comment": "This hotel was perfect for our trip. We will stay here again next time we come to New York."
},
{
"reviewID": 11979638,
"hotelid": 1506,
"userName": "4TH5",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service is outstanding.",
"frequencyID": 3,
"title": "Exceptional",
"comment": "The staff are outstanding!"
},
{
"reviewID": 11979704,
"hotelid": 421,
"userName": "PePe516",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "1. Spaciousness of rooms",
"frequencyID": 2,
"title": "Excellent hotel!",
"comment": "Always enjoy this hotel! Excellent, central location in Manhattan. For those who do not want the typical \"New York boxed room\" and desire a spacious, comfortable room for your NYC stay, this is the hotel for you."
},
{
"reviewID": 11979714,
"hotelid": 1138,
"userName": "Prettypaws",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "UT",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beds are very high and a little hard",
"frequencyID": 3,
"title": "What I expected",
"comment": "It was pretty much what I would expect from a Belvoir hotel. There were two things that were not quite up to snuff - the spa was not working and there wasn't a sign on it. I called the front desk and they didn't know about it. The bed was so high that I had trouble gettin up on it. I'm average height so a shorter person would really have trouble."
},
{
"reviewID": 11979828,
"hotelid": 166,
"userName": "CYLA",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CT",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great location and staff",
"comment": "This hotel was located a few short blocks from the river and minutes from the local bar scene. The staff were dead-on when recommending places to eat or must-see places in the area. The next time I am in Philly, I will definitely be staying there."
},
{
"reviewID": 11979890,
"hotelid": 607,
"userName": "pqmunchkin",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Grand old lady that delivers",
"frequencyID": 1,
"title": "Wonderful!!",
"comment": "Experience far surpassed our expectations. As a Grandbourne associate, I didn't expect such a great room (free upgrade!) for the amount paid. WOW!"
},
{
"reviewID": 11979976,
"hotelid": 1469,
"userName": "Barb111111111111111111",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Minneapolis, MN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Loved the hotel",
"comment": "Thought the breakfast was great but a little pricey. We only went once as it was not a good value."
},
{
"reviewID": 11980087,
"hotelid": 434,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "it outdated, needs interior work",
"frequencyID": 2,
"title": "hello",
"comment": "Would like windows to open"
},
{
"reviewID": 11980132,
"hotelid": 468,
"userName": "tapatee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "3/2012",
"datePosted": "10/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "its is beautiful and the location is excellent",
"frequencyID": 3,
"title": "this hotel is beautiful and location excellent",
"comment": "I have been staying at this hotel for 10 years. The reason i keep returning is the beauty of the hotel,the location between Hollywood studios and walking distance to Epcot. The food at all the restaurants on property is delicious and the service outstanding. The rooms are clean and the beds are comfortable. I would not hesitate to recommend this hotel, and I have."
},
{
"reviewID": 11983736,
"hotelid": 1569,
"userName": "Red71072",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Scone NSW 2337, Australia",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not up to Belvoir standard..........",
"frequencyID": 3,
"title": "Disappointed",
"comment": "We were told at checkout in the morning that we were able to use shower facilities that afternoon prior to late evening flight. The shower facilities turned out to be outdoor showers adjacent to the pool."
},
{
"reviewID": 11985927,
"hotelid": 3077,
"userName": "KathyMT",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Modesto, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's comfortable, relaxing, well maintained, with wonderful and hospitable staff. I really liked it here.",
"frequencyID": 3,
"title": "This hotel has wonderful staff.",
"comment": "This was my first time staying at the Woodbury Belvoir and I was quite pleased. The hotel was welcoming, not stuffy or pretentious, and relaxing. I liked the fact that the computers were free to use as well as free Wi-Fi. My room was quite comfortable, clean, and fresh. I enjoyed the food in the Red Rock Cafe and would like to greatly compliment Kim and Mariea, the bartenders, and the rest of the restaurant staff. They were professional yet friendly, happy, and cheerful. It was a pleasure to see them every day. I will definitely stay here again in spring of 2013."
},
{
"reviewID": 11986018,
"hotelid": 96,
"userName": "Alvarado",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Antonio, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Very nice",
"comment": "Very nice hotel and friendly staff. Love that it is pet friendly and very clean, well maintained."
},
{
"reviewID": 11986398,
"hotelid": 760,
"userName": "tobystoy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "pa",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's wonderful",
"frequencyID": 1,
"title": "We love it",
"comment": "We have stayed there every time we come to Key West and will continue to do so"
},
{
"reviewID": 11987440,
"hotelid": 139,
"userName": "Haymann",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Excellent staff and service!",
"comment": "Great Hotel, excellent staff and service! I stay in this hotel frequently and the staff is always very helpful and accommodating."
},
{
"reviewID": 11989366,
"hotelid": 1130,
"userName": "Mporcl23",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NY",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice hotel",
"comment": "This is a nice clean hotel, with a friendly hardworking staff."
},
{
"reviewID": 11989448,
"hotelid": 315,
"userName": "Mike201210",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Disappointing",
"comment": "The service was disappointing. Check in line was long and only one staff available. When asked for a quiet room, got put to a room with noisy traffic. When asked to change room, I was told that only one room on first floor available while there were many people not checked in yet. I did not feel that staff was trying to help."
},
{
"reviewID": 11989570,
"hotelid": 468,
"userName": "Elaine57",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Connecticut, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's seen better days",
"frequencyID": 4,
"title": "Great location, tired hotel",
"comment": "The Dolphin has seen better times, and I've had better stays there. I paid extra for a larger room because the regular rooms are so small. Although we were not right next to the elevator, the noise of the high-speed elevator wooshing up and coming to a loud stop was constant throughout the day. And night. Ick. Amenities were average, restaurants average. The whole experience was average, but at a high price."
},
{
"reviewID": 11989583,
"hotelid": 1137,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Raleigh-Durham International Airport (RDU), 2400 W Terminal Blvd, Morrisville, NC 27560, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Belvoir Edison",
"comment": "Belvoir has a great location, good rooms.."
},
{
"reviewID": 11989730,
"hotelid": 270,
"userName": "petey",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "new jersey",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great convenience to convention center",
"frequencyID": 2,
"title": "convention",
"comment": "Would like to see a refiigerator in the room."
},
{
"reviewID": 11989731,
"hotelid": 151,
"userName": "megmyst",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Alexandria, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Dog friendly",
"frequencyID": 2,
"title": "Belvoir meadowlands oct 2012 stay",
"comment": "I enjoy the location, carlos in concierge lounge, bartender in lounge, & location of hotel. They have made improvements like screen tvs & covered parking, but some rooms need updates. They take dogs which i love."
},
{
"reviewID": 11989991,
"hotelid": 196,
"userName": "lisaaline",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Royal Oak, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "don't order room service as it isnt' hot",
"frequencyID": 4,
"title": "Love coming to the Chicago Belvoir",
"comment": "I love staying at the Belvoir Towers in Chicago. The room, the bed and the amendities are so comfortable and welcoming."
},
{
"reviewID": 11990114,
"hotelid": 883,
"userName": "BroncoGirl50",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hot Springs, SD 57747, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The club floor is the way to go...top notch.",
"frequencyID": 3,
"title": "Always excellent!",
"comment": "We travel to Denver several times a year for Broncos games and choose this hotel EVERY time. Pricing is a great value for the quality of the rooms and the kind and friendly staff. The gals who run the club lounge on the 12th floor are wonderful! Rooms are clean and comfortable. The pool and gym are top notch. We will continue to stay here whenever we come to Denver."
},
{
"reviewID": 11990137,
"hotelid": 606,
"userName": "lshep",
"overall": 3,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "close proximity to UVM",
"frequencyID": 2,
"title": "hotel was fine",
"comment": "hotel was clean but somewhat outdated. My room was on the first floor"
},
{
"reviewID": 11990167,
"hotelid": 1552,
"userName": "Rosie60",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Good Accommodations and Service",
"comment": "Staff was very responsive, specially when their were a few problems. They came quickly when room needed to be cleaned, etc."
},
{
"reviewID": 11990187,
"hotelid": 468,
"userName": "traveler0401",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Louisville, KY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Worn Out",
"comment": "It is a great location for conferences, but with all the conference traffic, has made it worn out. Needs several upgrades from the lobby to the rooms. Surely not worth the money. Would rather stay at a Disney property such as the Boardwalk, Yacht or Beach Club."
},
{
"reviewID": 11990261,
"hotelid": 1556,
"userName": "DJ72",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orange, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Beds, nice hotel",
"frequencyID": 3,
"title": "Belvoir San Diego",
"comment": "Very comfy beds! Slept like a baby. Staff was amazing. Upgraded my room and gave me a free breakfast!"
},
{
"reviewID": 11990310,
"hotelid": 1556,
"userName": "RobertNickName",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fallbrook, CA 92028, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "There are other hotels that are better",
"frequencyID": 2,
"title": "This hotel Needs Improvement",
"comment": "No Pay Per View in-room movies? Had repeated problems with my card key, would not work at first to open room, then would not work to get in and out of parking lot."
},
{
"reviewID": 11990374,
"hotelid": 1469,
"userName": "kate58",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cleveland, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful views, hotel is gorgeous, and location couldn't be better.",
"frequencyID": 2,
"title": "beautiful setting and top notch staff",
"comment": "Breathtaking views. Lovely, open facility and very accommodating and pleasant staff. My only complaint, and I know it can't always be helped, was the amount of bugs in the room. I found some in my suitcase and had to empty my bags in the garage when I got home. Rooms could definitely use some updating, especially the bathrooms. Otherwise will stay again and have already recommended to friends who are going next month."
},
{
"reviewID": 11990384,
"hotelid": 421,
"userName": "deedle",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Lots of people traffic, large hotel",
"frequencyID": 4,
"title": "Shopped around, best price",
"comment": "This hotel deals in absolute volume, so check in and lobby tradfic can be a bit hectic. This is not a serene lobby atmosphere to lounge in, but rather an energetic NYC \" get up And go\" vibe. Taxi service, courtesy of the front door staff is quick and efficient. Rooms are very comfortable, down coverlets are on the warm side, AC worked like a charm. Breakfast prices in the restaurant are overpriced, but thankfully there is a Starbucks in the lobby...why go anywhere else?"
},
{
"reviewID": 11990475,
"hotelid": 3068,
"userName": "Spock",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great rooms and amenities.",
"frequencyID": 2,
"title": "Still learning.",
"comment": "Check in was average with no acknowledgement of BPG membership."
},
{
"reviewID": 11990477,
"hotelid": 196,
"userName": "PJAZ",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Little Things",
"comment": "Bellman upon arrival was great as was guy at front desk. Room was clean and nice. Ok fitness center. Only issue I had was when my room was not cleaned and I called to have clean towels brought to my room and after an hour they still were not delivered. Expected more."
},
{
"reviewID": 11990827,
"hotelid": 151,
"userName": "Lynette1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Gloucester, NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is fantastic and the convenience to the train is great.",
"frequencyID": 4,
"title": "Great hotel!",
"comment": "I love this hotel. Erveryone is so kind and always goes out of their way to make your experience a good one. I am at this hotel at least once a month. The only thing I would like to see is a regular person in the Club Lounge in the evening, but I know they are working on finding the right person."
},
{
"reviewID": 11990894,
"hotelid": 392,
"userName": "PJ67",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Low Value at $130/nigh and no comp breakfast",
"frequencyID": 2,
"title": "Poor Value",
"comment": "Over priced for the area at $130/night and no comp breakfast. Plus breakfast doesn't open until 6:30"
},
{
"reviewID": 11991001,
"hotelid": 102,
"userName": "simmons",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, California",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent in-room dining food and service.",
"frequencyID": 4,
"title": "This hotel has great service.",
"comment": "Excellent service, food and rooms."
},
{
"reviewID": 11991100,
"hotelid": 883,
"userName": "jimminyl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NY",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "in Lakewood",
"frequencyID": 4,
"title": "comfortabe place to stay",
"comment": "A convenient place to stay. The room was comfortable with many updates. Room service was great. Staff was friendly and knowledgeable."
},
{
"reviewID": 11991127,
"hotelid": 1552,
"userName": "ubtraveler1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice location, rooms and staff.",
"frequencyID": 4,
"title": "Very nice room and Friendly staff.",
"comment": "As a platinum member, I was upgraded to a very nice, large room. All the staff were very friendly and helpful. The food left a bit to be desired and the Club Lounge, although very spacious and nice, did not serve any wine or other libations."
},
{
"reviewID": 11991438,
"hotelid": 1469,
"userName": "Tracy10yrs",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kansas City, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfection!!",
"frequencyID": 3,
"title": "Absolutely Perfect",
"comment": "If you stay anywhere else you will be missing out. My husband and I stayed for a week for our 10 year anniversary. I had visions of an extremely luxurious vacation in mind! This resort exceeded all my dreams. They happily cater to your every want and need. Sunsets are so beautiful and the staff caters to make it a romantic time. No matter where we were we ran back to the resort for sunset and dinner! The first 2 days we never left the resort. I had a packed agenda of sightseeing which we had to make ourselves leave for on day 3. We compared other resorts once we were there and each time were happy with our choice. This place is amazing. Whatever you think of, they can do it!!"
},
{
"reviewID": 11991448,
"hotelid": 992,
"userName": "MrCiocc",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient to Penn Campus",
"frequencyID": 2,
"title": "Great for overnight stay",
"comment": "I stay here when I'm attending a meeting or lecturing at Penn. Rooms are nicely appointed, the bed and pillows are comfortable, and it's easy to plug stuff in."
},
{
"reviewID": 11991554,
"hotelid": 1496,
"userName": "Bob5553",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "stay away from the restaurant",
"frequencyID": "",
"title": "JFK Airport Hotel",
"comment": "The staff in the restaurant has no business waiting on the public. It took us over one hour to get a chicken sandwich and hamburger. The order got botched up twice."
},
{
"reviewID": 11992473,
"hotelid": 377,
"userName": "nud61",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Zealand",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Swimming pool food and Restaurant was great.",
"frequencyID": 2,
"title": "great location",
"comment": "We were quite delighted overall, however the lack of cups,and utensils were unavailable, this was a five star hotel exspected a cup and saucer at least."
},
{
"reviewID": 11992495,
"hotelid": 655,
"userName": "Macias08",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia Beach, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is convenient if you have business with WBB, Inc. and need it to be cost-effective.",
"frequencyID": 2,
"title": "Excellent hotel for business trip",
"comment": "I stay at this hotel for conferences or workshops for the WBB, Inc. It's very convenient for the purpose of the conference."
},
{
"reviewID": 11992559,
"hotelid": 1138,
"userName": "tmcollette",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oregon, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff!",
"frequencyID": 3,
"title": "Another wonderful stay in Sonoma County",
"comment": "I travel here frequently. I switched to a lesser hotel at one point but the service was so poor I've come back to the Belvoir."
},
{
"reviewID": 11992668,
"hotelid": 713,
"userName": "nurse",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "IA",
"arrivalMonth": "11/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very friendly",
"frequencyID": 2,
"title": "access",
"comment": "this hotel is easy to find & travel to."
},
{
"reviewID": 11992679,
"hotelid": 33,
"userName": "twelveinarow",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This is a very nice hotel in a nice area with food and shopping very nearby.",
"frequencyID": 2,
"title": "Almost completely satified",
"comment": "My only issue is with the system of overbooking bed types. When i reserve a king bed months in advance i expect a king bed when i arrive, not an excuse of first come first get. So it seems if you book a flight that arrives in the late afternoon or early evening you may be out of luck for the bed type you reserved. I could go on and on about this constant problem, but i know most of you may have experienced this before."
},
{
"reviewID": 11992686,
"hotelid": 713,
"userName": "nurse",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "AZ",
"arrivalMonth": "11/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "allows 1 dog or 1 cat.",
"frequencyID": 2,
"title": "farmer",
"comment": "nice comforterable place to stay."
},
{
"reviewID": 11992926,
"hotelid": 315,
"userName": "Omen",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Francisco",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't park in the garage.",
"frequencyID": 4,
"title": "Parking Garage Sucks",
"comment": "Very bad system. Getting in and out of garage needs to be changed. Way to customer unfriendly. Staff needs to explain in detail how this very poor system works. If you make a mistake you have to make a u-turn in an unsaft manner and then drive the wrong way on a one way lane which almost caused an accident. I will NOT stay here again."
},
{
"reviewID": 11992982,
"hotelid": 111,
"userName": "erichsdad",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "I'd stay there again...but",
"comment": "This is a suite hotel so the living room gets used...time for a new couch. This one was just about un-sittable. Totally uncomfortable due to age. Also, bathroom sink clogged from the get go, the housekeepers had to have seen that if they cleaned and there were major stains and dirt under sink. With all that said, bed was great, location terrific and staff at desk really good."
},
{
"reviewID": 11992989,
"hotelid": 95,
"userName": "DRAtl",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location in Country Club Plaza and very friendly, attentive staff",
"frequencyID": "",
"title": "Very friendly, attentive service",
"comment": "I was impressed by the staff - front desk clerk and room service in particular. Room Service contacted me to ensure my breakfast was satisfactory."
},
{
"reviewID": 11993070,
"hotelid": 3115,
"userName": "tinachill",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Brookville, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff",
"frequencyID": 3,
"title": "Amazing staff!",
"comment": "We loved the hotel, free parking, great location and amazing staff. We were in town for a conference and got called home due to a death in the family. They did not charge us a cancellation nor a late check out fee and could not been more sympathetic, offering me water and tissues for our long trip home. We will definitely stay here again!"
},
{
"reviewID": 11993327,
"hotelid": 421,
"userName": "pete4palace",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "London, UK",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location",
"frequencyID": 2,
"title": "Good overall but needs attention",
"comment": "the room was excellent value for money, not large but adequate(remember it is in New york). Maid service service good, Conceigre service varied from helpful to bored(rude), coffee lounge good but why do you have to go there to get free WiFi? Please get in the 21st century Belvoir!"
},
{
"reviewID": 11993335,
"hotelid": 3620,
"userName": "bl74",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent BPG personal service",
"frequencyID": 2,
"title": "Excellent service and very nice hotel",
"comment": "We were treated with great BPG service from start to finish-- room upgrade, quick and helpful with requests for our room (crib, etc), free lounge access and late check out needed for a delayed flight. Despite the weather not being good in Miami the day we were there, the hotel was a good spot to spend a travel day on a long trip."
},
{
"reviewID": 11993486,
"hotelid": 3207,
"userName": "bfar",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "hot room",
"comment": "My room was so hot- could not get it to cool down"
},
{
"reviewID": 11993503,
"hotelid": 1236,
"userName": "Jana424",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Kirkland, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Clean, nice hotel but didn't really feel like a Belvoir to me - no amentities at all.",
"frequencyID": 4,
"title": "Missing items",
"comment": "No lamp on desk, lighbulbs out on two other lights, no water bottles in the room - very bare bones all together. Left my sonicare in the room and housekeeping did not find it.....it cannot be anywhere else."
},
{
"reviewID": 11993695,
"hotelid": 1569,
"userName": "Bob38",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, Ca",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Very nice spot near Disneyland and near by restaurants",
"comment": "Good location. Near Disneyland. There are several good restaurants and good shopping stores near by. It is also close to the freeway if you need to get out and about. The staff we very good. Parking charge is a little high."
},
{
"reviewID": 11993857,
"hotelid": 380,
"userName": "Camps",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hawaii, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff from the reservationist to the check in counter, the waiters, the maids - ALL were extremely courteous, considerate and well trained.",
"frequencyID": 4,
"title": "Belvoir has always been exemplary",
"comment": "There is good ambience beginning with the lobby, to the charming garden restaurant with great buffet and well chosen Hawaiian entertainers."
},
{
"reviewID": 11993967,
"hotelid": 379,
"userName": "Lisa84",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Pima, AZ 85543, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Beautiful hotel",
"comment": "What a beautiful hotel located on the beach our room was clean and the staff was great."
},
{
"reviewID": 11994039,
"hotelid": 1135,
"userName": "Marsea55",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "I tried another hotel in the area but returned to this Belvoir because of the service and the comfort that they continue to provide.",
"frequencyID": 2,
"title": "Staff always accomodates to type of visit",
"comment": "I traveled from NV to Cal. The reason for my visit was to have an mri and spinal tap done at UCLA the following morning. I was greeted by a pleasant and respectful young man named DJ. Knowing it wasn't a leisurely visit, DJ made sure I was well taken care of and followed up to insure I was happy with the room I had been assigned. The hotel mgmt was kind enough to have upgraded me to a suite which made that part of my visit very relaxing up through and after my medical tests were completed."
},
{
"reviewID": 11994081,
"hotelid": 380,
"userName": "Smitchell025",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": "",
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "seattle, wa",
"arrivalMonth": "10/2013",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "fabulous location and great staff!",
"comment": "We loved being able to walk across the street and lounge at the beach. The pool was well kept and in a great central location! Also, great workout facility with nice view of the pool!"
},
{
"reviewID": 11994093,
"hotelid": 48,
"userName": "sldl",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "good service",
"comment": "A very good experience as always in Belvoir chain. Customer service is very good. Most of employees try to go beyond to help."
},
{
"reviewID": 11994455,
"hotelid": 460,
"userName": "Cfos",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location. Next door to conference ctr and walking distance to pier, shopping, ad needle",
"frequencyID": "",
"title": "AMTC",
"comment": "Great location in a beautiful city made our medical transport conference a wonderful time! Staff was extremely attentive and helpful including the housekeeping crew. A few exceptions though:"
},
{
"reviewID": 11994674,
"hotelid": 1469,
"userName": "G2KT",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great pool and friendly staff.",
"frequencyID": 3,
"title": "Grandbourne hit a Home Run",
"comment": "Great property. It has everything except a beach, which is only a short distance away."
},
{
"reviewID": 11994740,
"hotelid": 344,
"userName": "MarkP123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean and quiet",
"frequencyID": 3,
"title": "convenient to LAX and Trader Joes",
"comment": "Would definately use this hotel again. The staff is great and the location is very convenient to the Port."
},
{
"reviewID": 11994867,
"hotelid": 468,
"userName": "JDP2",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "KY",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Dolphin 10-12",
"comment": "I was not impressed. I would have thought a Disney + BPG experience would be great, instead it wsa lackluster"
},
{
"reviewID": 11994894,
"hotelid": 83,
"userName": "Arnie879",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Universal City, Burbank, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is great...",
"frequencyID": 1,
"title": "Staff was very professional...",
"comment": "I had a great experience during my stay primarily due to the staff, from front desk to club lounge."
},
{
"reviewID": 11994942,
"hotelid": 214,
"userName": "Julia44",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service",
"frequencyID": 3,
"title": "Bad night sleem",
"comment": "The beds were uncomfertable had a bad night sleep. I had to lay on 4 other beds to find a bed that didnt creep then they exchanged the bed with other bed from other room then that night had a great night sleep. I wish we would have gotten a complementary anything or taken off the parking charge of our car"
},
{
"reviewID": 11994956,
"hotelid": 380,
"userName": "Freo2012",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Needs a make over of the plumbing",
"frequencyID": "",
"title": "Needs improving",
"comment": "Poor plumbing and grumpy staff"
},
{
"reviewID": 11995105,
"hotelid": 1703,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Arizona",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Front Desk Staff",
"frequencyID": 2,
"title": "Doctor",
"comment": "Excellent hotel, would stay there again in a heartbeat!"
},
{
"reviewID": 11995241,
"hotelid": 1469,
"userName": "CarlitosWay",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel is gorgeous!",
"frequencyID": 2,
"title": "Amazing resort.",
"comment": "I'm an BPG Gold member(formerly Platinum). I've stayed at many Belvoir all over the world and this one takes the cake so far for the ocean views, golf course, cleanness and staff. Great for couples and families. A bit far from downtown Kona when compared to the other locations, but trust me, none come close. Excellent staff, great dining and not overpriced."
},
{
"reviewID": 11995546,
"hotelid": 90,
"userName": "Arkansas70",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Home away from home",
"comment": "Our daughter is working in DC and we discovered the Belvoir when we moved her to the city June 2011. I have been fortunate to find sale prices for most of our visits which has really helped us out. Be sure you check the Belvoir website for specials! I love the view driving into DC. Pet friendly so my Yorkie loves the hotel, too! I prefer Alexandria to staying on Capitol Hill. Really enjoy shopping in Olde Town! Shuttle is convenient."
},
{
"reviewID": 11995553,
"hotelid": 1144,
"userName": "Walgran",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sao Paulo - S㯠Paulo, Brazil",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very good hotel",
"frequencyID": 2,
"title": "Stay at Belvoir",
"comment": "Very good hotel. The room is very cosy and clean, with a very confortable bed. Hotel employes are super attentious. The bathtub is weird, is just too little water in it. Food is a little expensive too, despite of being delicious."
},
{
"reviewID": 11996160,
"hotelid": 1556,
"userName": "Sam70",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Singapore",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Front Desk Staff Needs More Customer Service Training",
"comment": "Front Desk Staff seems low-spirited and does not greet the customer. Inform me my room is not available when I checked in at about 4pm on 21-Oct. She did not even bother to check for alternative until requested to do so. Managed to found an equivalent room later and checked in."
},
{
"reviewID": 12000603,
"hotelid": 96,
"userName": "JO20121029",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Facilities OK",
"comment": "Hotel offers standard facilities in good shape, but some already require renovation"
},
{
"reviewID": 12001344,
"hotelid": 713,
"userName": "EMS1",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Ruidoso, NM, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is in a great location, walking distance to the malls and numerous restaurants. Very clean and comfortable.",
"frequencyID": 2,
"title": "Great location and very friendly staff",
"comment": "Great location in the Uptown area of Albuquerque, the staff are very friendly and facility is exceptional."
},
{
"reviewID": 12001608,
"hotelid": 802,
"userName": "CRBY",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Luxembourg",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's way too noisy... couldn't sleep... had to change hotel. Poor reaction to my concerns about noise",
"frequencyID": 2,
"title": "Nice, but misses the basics: be able to sleep",
"comment": "Rail way road crossing... Train blows horn almost every hour... cannot just sleep."
},
{
"reviewID": 12001721,
"hotelid": 636,
"userName": "brian43",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Halifax, NS, Canada",
"arrivalMonth": "9/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff.",
"frequencyID": 2,
"title": "great location",
"comment": "Able to visit outlet stores conveniently, nice town to walk around. Staff were excellent and very helpful."
},
{
"reviewID": 12001844,
"hotelid": 115,
"userName": "sv1000",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "OK for Business stays",
"comment": "I stay 4-5 nights at the Birmingham Belvoir every month. I use the hotel shuttle every morning to work. The shuttle is often too busy and unable to take me to my office, and I end up taking the cab. The shuttle service needs improving."
},
{
"reviewID": 12002210,
"hotelid": 743,
"userName": "UncleDave",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Antonio, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very easy to navigate the premises.",
"frequencyID": 3,
"title": "Organization",
"comment": "My experience was that the entire process from ease of parking, check-in and facilities needed to accommodate my needs were always met quickly and with a smile and earnest feeling that I was not putting anyone out. The facility was perfect and everything I needed was accessible and clean...well kept and appropriate for my every need. Best place I have stayed all year."
},
{
"reviewID": 12002235,
"hotelid": 829,
"userName": "RIRichard",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Saunderstown, RI",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "When I first tried to book on-line hotel was listed as sold out---but they take care of their regulars and can usually find a room if you call.",
"frequencyID": 3,
"title": "My Favorite Washington, DC Hotel",
"comment": "Another great stay at the Belvoir Pentagon City Hotel. Staff greeted me by name and took care of my every need. They always treat me as a regular guest and upgraded me to a suite with a gorgeous Capitol view. Food and service in the club lounge are the best in ten years of staying here. I'll be back."
},
{
"reviewID": 12002401,
"hotelid": 3207,
"userName": "Piper01",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient location to downtown and convention center",
"frequencyID": 3,
"title": "The executive suite layout is very nice!",
"comment": "The executive suite was spacios, clean and comfortable. A nice quiet room."
},
{
"reviewID": 12002446,
"hotelid": 1557,
"userName": "Roccomom03",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Detroit, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to several eating options",
"frequencyID": 2,
"title": "Nice stay in Des Moines",
"comment": "Hotel staff were nice and friendly!"
},
{
"reviewID": 12002455,
"hotelid": 1557,
"userName": "Sheri54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Iowa",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place for meetings!!!",
"frequencyID": 1,
"title": "Business Manager",
"comment": "I feel very safe staying @ your hotel. Very easy access from the interstate. Rooms are very spacious and clean. Check in and out is very fast."
},
{
"reviewID": 12002490,
"hotelid": 1196,
"userName": "JTG463",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location poor wifi rules",
"frequencyID": 3,
"title": "Dissappointing wifi",
"comment": "I enjoyed my first stay at this hotel. The location and staff were both excellent, I could walk to 30+ restaurants. My big problem is they still charge $10/day for internet service. This was VERY, VERY inconvienent. I saw 5-6 people each night trying to use the free service in the side of the lobby on tiny tables and when the tables were all used then people were trying to work with their computer balanced on their lap. It made it impossible to work at all."
},
{
"reviewID": 12002607,
"hotelid": 664,
"userName": "Tommy60",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Waverly, IA 50677, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Yankee Clippper history",
"frequencyID": 4,
"title": "Nice view from my room.",
"comment": "Very good location for Ft. Lauderdale International Boat Show. Pleasant staff. My room was in the building near the beach. Quiet ... nice view. Convenient location with excellent beach access."
},
{
"reviewID": 12002618,
"hotelid": 83,
"userName": "kmcgeev",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Good option",
"comment": "This hotel was a great option for my trip, was only there 24 hours so I didn't get to enjoy all of it's features but the pool area looked nice"
},
{
"reviewID": 12002730,
"hotelid": 468,
"userName": "bhull151",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Bathroom",
"comment": "Most everything was great. Exception I have to note is the shower was only luke warm and the tub drained very slowly, I was standing in 3 inches of water during every shower."
},
{
"reviewID": 12002747,
"hotelid": 1130,
"userName": "jaycee",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ipswich, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's shabby.",
"frequencyID": 2,
"title": "Needs refurbishing",
"comment": "The carpets are threadbare; the place needs an overhaul. It's also has an odd layout; I had to carry my suitcase up some stairs to get to the level of my room. Staff is wonderful from the front desk to the breakfast servers."
},
{
"reviewID": 12002778,
"hotelid": 115,
"userName": "Falltraveler",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Business rather than leisure option",
"frequencyID": 3,
"title": "Good for business travel",
"comment": "Close to convention center and interstate. Not the best option for leisure travel since there are not restaurants open at night anywhere within walking distance. Also safety at night beyond the hotel due to its location."
},
{
"reviewID": 12002842,
"hotelid": 430,
"userName": "Roland00",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location is great.",
"frequencyID": 2,
"title": "Some great parts, some disappointments",
"comment": "I had a 1 bedroom suite in the Boston Belvoir hotel for 1 night and was grateful for my short stay. Good points: check-in/check-out was flawless, room decor is nice, and room was perfectly clean. Bad points: only one of the two rooms' thermostats worked, only one of two TV remote controls worked, 3 calls to room service went unanswered, and room layout is terrible - bathroom door clears the front of the toilet by less than 6 inches, other doors in entrance bump each other, closet tiny... Over all not a good value and one I won't repeat."
},
{
"reviewID": 12002996,
"hotelid": 13,
"userName": "MichaelP2012",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Standard Shearton Hotel",
"comment": "Overall safe clean and comfortatable full service Belvoir Hotel right off the highway and close to aiport. As many times as I have stayed there not upgraded other than once as a lifetime BPG Platnium. Rooms are dated and could use upgrades..."
},
{
"reviewID": 12003013,
"hotelid": 606,
"userName": "VermontEMS",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Clifton Park, NY 12065, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Vermont EMS Show",
"comment": "As always, the staff were great, the room was great and the facility was great. Very disappointed that the main resturant was not open Thursday or Firday night. I understand the economy, but you had a conference in place and only the \"pub\" was open for meals......"
},
{
"reviewID": 12003048,
"hotelid": 756,
"userName": 22222,
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Framingham, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Front desk employees are fabulous!",
"frequencyID": "",
"title": "business center needs work!",
"comment": "I needed to print some papers but the printer was \"having problems\" in the 6th floor lounge and out of toner in the \"business center.\" You can't actually call it a Business Center when it is just two public computers where people can check email!"
},
{
"reviewID": 12003172,
"hotelid": 1291,
"userName": "ljp48",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Antonio, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Loved the location and history",
"comment": "Short stay but was very nice. Really enjoyed the history of the hotel."
},
{
"reviewID": 12003217,
"hotelid": 760,
"userName": "WBEagle",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Long Island, NY, Merritt Island, FL",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very friendly and helpful",
"frequencyID": 3,
"title": "The staff is very friendly and helpful",
"comment": "The staff is very friendly and helpful"
},
{
"reviewID": 12003328,
"hotelid": 741,
"userName": "RamblinJacket",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Right next to Crystal City Metro",
"frequencyID": 2,
"title": "Great stay for Marine Corps Marathon",
"comment": "Convenient to Crystal City Metro and race start. Front desk staff went above and beyond in answering our questions and providing assistance for transportation and attractions; they also sent a special gift for the member of our party who was celebrating a birthday. Helped make our weekend in DC fantastic! Only downside are the incredibly slow elevators."
},
{
"reviewID": 12003392,
"hotelid": 127,
"userName": "BarbaraFromFL",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Navarre, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Beautiful Location",
"comment": "The location and the facilities were very nice. The view was amazing and the staff was very helpful!"
},
{
"reviewID": 12003444,
"hotelid": 3207,
"userName": "scott102012",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The rooms are not well maintained, the food is marginal, and the business center is very overpriced - relative to other convention hotels at which i have stayed.",
"frequencyID": 4,
"title": "Overrated",
"comment": "Phones were not set up in my room, and the closet door was off the tracks. I made 2 requests to fix, but they were not addressed. Elevators were very slow, and one was out service in the south(?) tower. Business center charges are laughable - practically fraudulent. It is one thing to make a profit on the conference business, but what you are doing is at the very least excessive. The fitness cetner was great."
},
{
"reviewID": 12003554,
"hotelid": 1703,
"userName": "meagherman",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great areas lounging areas on both sides of the 4th floor.",
"frequencyID": 3,
"title": "Great service",
"comment": "The staff helped with a lost credit card and then even offered me water while I was waiting! There was always a person standing in the lobby with a greeting."
},
{
"reviewID": 12003670,
"hotelid": 3207,
"userName": "Migazer",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Redwood city, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Bad food, No wifi on the 29th flor south tower",
"frequencyID": 4,
"title": "Ordinary Hotel",
"comment": "Bad food in the Draft bar"
},
{
"reviewID": 12003705,
"hotelid": 813,
"userName": "Paula74",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Olean, NY 14760, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You can expect the highest quality service from ALL employees!",
"frequencyID": 4,
"title": "another fabulous conference at Syracuse University Belvoir Hotel",
"comment": "Staff were amazing. You don't think they can get much better each year but they do. Special thanks to wait staff member \"Beth\" for her amazing work during all meals at the conference and of course all members at the res desk ,consierge services and Tracy who is always the consumate professional at Reservations and guest services. I am so glad she is still with the organization. She is superb!"
},
{
"reviewID": 12003833,
"hotelid": 111,
"userName": "Jodie905",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Liked the layout of the suites",
"comment": "very comfortable rooms and clean"
},
{
"reviewID": 12003844,
"hotelid": 151,
"userName": "mef1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It took 5 minutes to get hot water for a shower.,..",
"frequencyID": 3,
"title": "10/1/2012",
"comment": "One thing...it took at least 5 minutes to get hot water for a shower, other than that it was an A-okay experience!"
},
{
"reviewID": 12003908,
"hotelid": 989,
"userName": "SLPSueP",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Springfield, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is exceptionally helpful and friendly but you have to pay extra for parking",
"frequencyID": 1,
"title": "Nice hotel too bad they charge extra for parking",
"comment": "Beautiful room, very clean, excellent , friendly and helpful staff. Pay extra for the breakfast buffet because you also get appetizers in the evening included. I did not like the fact that there were not accessible stairs to access the rooms. I also feel that having to pay for parking if you are staying in the hotel is absurd. Overall the stay was great and the beds were extremely comfortable."
},
{
"reviewID": 12003928,
"hotelid": 468,
"userName": "Ternoc",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Vernon Hills, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff!",
"frequencyID": 1,
"title": "Came for Work",
"comment": "Enjoyed the property and the room was always fresh and clean!"
},
{
"reviewID": 12004233,
"hotelid": 670,
"userName": "jws2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "great stay",
"comment": "This Belvoir is a great place to stay and well managed."
},
{
"reviewID": 12004237,
"hotelid": 1556,
"userName": "AZAR",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Needs improvement",
"comment": "As a platinum member i was very dissapointed. In a three day stay, the front desk was never able to make my room key work in the \"club room\" and my room at the same time. There was no room service menu in my room, and when I called down, I was actually told to \"come down and get one\". Once I did, I was handed a xerox copy of a menu. Overall the staff was not friendly or helpfull."
},
{
"reviewID": 12004248,
"hotelid": 166,
"userName": "Phili1sttimer",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "See review above",
"frequencyID": "",
"title": "Staff was terrific at this hotel.",
"comment": "Location and the availability of an offered special were the reasons we decided to try this property. We were very happy with the location...only a few blocks from Independence Mall. It is in a quieter area than some of the other conveniently located hotels, too, which we found pleasant. The gentleman who checked us in at the desk gets an A++ for professionalism, friendliness, and great service. We found the rest of the staff good too. Rooms looked very clean. I had wished there was a small fridge or microwave in the room for convenience, but the way things worked out the lack of these amenities wasn't much of an issue. I absolutely love that the property is 100% smoke free - getting stuck in a smoking room is a deal breaker for us and when all rooms are nonsmoking you don't have to worry about that happening. There was a wedding one night we were there and it was noisy...the walls seem not very soundproof and we could hear not only the wedding music into the night but clearly heard conversations of the people in the next room, but this was not enough of an issue that it would deter us staying again in the future. Overall, very happy with our choice to stay here. All properties near the historic district are expensive but this wasn't any worse than others in the area with the special they were offering. If an affordable room was available on our next trip we would stay here again in a heartbeat. Unfortunately, I have forgotten his name, but to the gentleman working the check-in desk late at night on October 24th, thank you! Your customer service skills are outstanding and contributed much to our high level of satisfaction."
},
{
"reviewID": 12004942,
"hotelid": 115,
"userName": "Omegaman",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent staff",
"frequencyID": 2,
"title": "This hotel is a great place to stay",
"comment": "This is still a great property,excellent desk staff,valet staff and each employee I encountered was courteous and friendly..Staff were readily available to provide assistance when requested.I really enjoyed my Accommodatiuons.Again thank each of you."
},
{
"reviewID": 12005277,
"hotelid": 713,
"userName": "jlcintexas",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lubbock, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Upgraded furnishings and bedding! Easy access to a great mall!",
"frequencyID": 2,
"title": "Very nice hotel with just a couple of issues",
"comment": "I was put in the very last room of a wing next to the stairwell door. I could not get wifi in my room which was very disappointing. No business person can do without wifi in their room. The room itself was very nice. The prices at the bar were BIG city prices, not Albuquerque NM prices. So go to another bar for a drink. I was at a conference and the facilities and food were very nice. We were smashed into a small room on Day 2 with a low ceiling that made the room seem very small and stuffy, but we were only there 1/2 day. The hotel is very convenient to a wonderful mall with great restaurants and they will shuttle you over there! Front desk staff very customer service oriented. ( I watched them deal with an upset customer and they handled the situation very well.) Great fitness room! I would stay there again."
},
{
"reviewID": 12005650,
"hotelid": 1998,
"userName": "RCT1965",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Antonio, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service and Staff",
"frequencyID": 2,
"title": "Great Staff and Comfortable Lounge",
"comment": "Convenient shuttle service from/to airport; the staff was very attentive and assisted in providing for some forgotten personal hygiene items; room was clean and comfortable; and able to unwind and enjoy a good meal and a few drinks in the restaurant/lounge."
},
{
"reviewID": 12006238,
"hotelid": 468,
"userName": "tm2754",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Southfield, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Wonderful experience",
"comment": "I would definitely recommend this property. I was working a special event during my stay and did not have an opportunity to enjoy many of the awesome amenities but did have the chance to sing karaoke at Kimono's and enjoy the dueling pianos at Jelly Rolls! I had a blast. The hotel staff was very accommodating and very responsive to any needs and requests I had."
},
{
"reviewID": 12006833,
"hotelid": 743,
"userName": "RN57",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Texas",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Average",
"comment": "The hotel stay was average. My room smelled like stale smoke. The hotel charges for Internet access in the room, but access is free in the lobby. For business purposes, I paid for Internet access. The service in the hotel restaurant was slow at best. Room service was excellent."
},
{
"reviewID": 12007281,
"hotelid": 674,
"userName": "PureDub",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "try to get a romm on the 14/15th floor enjoy the club lounge",
"frequencyID": "",
"title": "Nice stay with our dog",
"comment": "Upon check in girl at desk could have made eye contact, rooms were great but bathroom doors were shabby, we had to change rooms after the first night due to noise (baby youg child and dog next door) this was no problem at all Bill the manager brought up baggage trolley and new keys and moved us to the Club floor which was much appreciated, bar tender was very friendly but server was terse. over all i would stay here again for no reason at all other than i enjoyed it."
},
{
"reviewID": 12007468,
"hotelid": 430,
"userName": "Bingham1210",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Irvine, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "The staff was amazing!",
"comment": "The staff and amenities and overall experience was excellent! I can't wait to come back! The staff was very helpful in recommendations for entertainment and eateries. It was wonderful and made the trip a memorable one that won't soon be forgotten. Thanks Belvoir Boston!!"
},
{
"reviewID": 12007606,
"hotelid": 377,
"userName": "Kehaulani",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mendota Heights, MN, USA",
"arrivalMonth": "8/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect location and friendly staff.",
"frequencyID": 2,
"title": "Love the hotel and location",
"comment": "Hotel is perfectly located on the beach. My family age range 19-54 love all the amenities the hotel has to offer. We love the diversity of the hotel guests, the infinity pool, the beach and proximity to the hustle and bustle of Waikiki. First hotel choice always. Staff is always welcoming and friendly."
},
{
"reviewID": 12007666,
"hotelid": 1998,
"userName": "Only1Coco",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Herndon, VA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its very clean and its nice to have a Microwave and Laundry room for customers to use.",
"frequencyID": 4,
"title": "A home away from home for 1 night",
"comment": "This hotel was clean, quiet and comfortable. A microwave and Laundry room for people like me who just about live on the road! Its nice to know I can find a hotel that has a close to home feel! Thumbs up from Excellent customer service from the driver to the front desk!"
},
{
"reviewID": 12007700,
"hotelid": 127,
"userName": "CACE",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Conference",
"comment": "This hotel met the needs of the conference with the exception of not enough food choices without going to the Marina Tower."
},
{
"reviewID": 12007825,
"hotelid": 1162,
"userName": "FinlayB",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Woodstock, NB, Canada",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location for Disney...",
"frequencyID": 4,
"title": "Great Hotel to see Mickey...",
"comment": "Belvoir really came through for us when we went to Disney. It was conviently located near the resort with free transport on a daily shuttle. The schedule could have had a few more runs, but it was still acceptable so we did not need a rental. The hotel was with in walking distance of alot of great restaurant if you have a large family (we were 6) ... I best part was the hotel had 2 great pools as well that the kids loved since they love the water..."
},
{
"reviewID": 12007958,
"hotelid": 1703,
"userName": "Valcano",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location.",
"frequencyID": 2,
"title": "Good Housekeeping can make the difference",
"comment": "Overall the service and accomidations where excellent. Amelia went above and beyond the normal duties of housekeeping. After one night she knew what items I used the most and doubled them up, it was very thoughtfull and made my stay far more enjoyable and relaxing."
},
{
"reviewID": 12008006,
"hotelid": 111,
"userName": "gml0805",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Elevators",
"comment": "Only negative is the elevators use room keys and that is a great security measure, but each elevator operated differently, highly frustrating."
},
{
"reviewID": 12008040,
"hotelid": 430,
"userName": "MatthewF23",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its integration into the \"T\" public transit system is awesome!",
"frequencyID": 3,
"title": "Superb hotel, location, cleanliness and elegance",
"comment": "The heading says it all. Quite possibly this is the most elegant Belvoir property at which I've had the pleasure to lodge."
},
{
"reviewID": 12008092,
"hotelid": 1177,
"userName": "Bob333",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Seattle",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenience to ferry terminal. Get your tickets at the front desk",
"frequencyID": 4,
"title": "Comfortable with nice pool and health club",
"comment": "Staff was courteous and helpful."
},
{
"reviewID": 12008462,
"hotelid": 3576,
"userName": "5Unhappyguest",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The front desk service was not good.",
"frequencyID": 4,
"title": "Rm 811",
"comment": "I left my phone charger in the room by mistake and returned after my meeting and it was gone. I reported it to the front desk staff and they acted as though I was not telling the truth and just blew me off. Another guest staying at the hotel that I didn't know even commented on how they acted . I will never stay at this hotel again the front desk staff that I spoke with about the charger was horrible."
},
{
"reviewID": 12008599,
"hotelid": 992,
"userName": "bigbird25",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "West Palm Beach, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The help and kindness",
"frequencyID": 4,
"title": "wonderful care",
"comment": "Tina my room attendant for my last two stays has been beyond incredible. She not only does her job, but caters to all my needs and requests. She is kind, caring and a true ambassador for Belvoir. Give her a star"
},
{
"reviewID": 12008708,
"hotelid": 33,
"userName": "Jacey51",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff",
"frequencyID": "",
"title": "The staff went above and beyond",
"comment": "I cannot say enough things about the staff at the Baltimore Belvoir North. During the July power outage, my husband and I stayed there for several days, together with many stranded folk and BGE service crews. While they may have been overwhelmed, they never showed it. They were always courteous. The service never flagged. The rooms were clean and comfortable. The breakfast was always more than sufficient."
},
{
"reviewID": 12009514,
"hotelid": 3748,
"userName": "HankNJ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Warm and welcomig.",
"frequencyID": 3,
"title": "Hotel newly renovated and great staff",
"comment": "Hotel has been newly renovate and staff is professional and welcoming."
},
{
"reviewID": 12009997,
"hotelid": 992,
"userName": "krjs",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "disappointed with the bathroom and parking",
"comment": "the bathroom was very small and hard to naviagate the parking"
},
{
"reviewID": 12010029,
"hotelid": 96,
"userName": "FrequentHotelUser",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 1,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Do not eat at the restaurant.",
"frequencyID": 4,
"title": "Missing some key elements to a good hotel",
"comment": "Every room I've been in at this hotel has a musty odor when you enter the room. It causes some discomfort. The restaurant seems to be understaffed every night and the food is practically unbearable. Never comes out as described or how you asked. (e.g. \"three butterflied shrimp\" in the description and you get three un-butterflied shrimp that aren't de-vained) I have stayed here a few times and it just does not meet the standards of most BPG hotels."
},
{
"reviewID": 12010101,
"hotelid": 353,
"userName": "Granburyflash",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Valet Parking fee issue",
"comment": "The ACHE sent out valet parking rate of $25.15. Upon arrival the valet service said it was about $42.00.The desk clerk upon check in said the Valet service would have to deal with the discrepancy. I presented this issue to the hotel person assigned to our conference with no results. I presented it again to the desk clerk that night who said to bring the ACHE documentation to the front desk. I again presented it to the front desk clerk on the morning of departure. On the day of check out the original fee document was presented to the desk clerk who read it and then referred us to the valet area. The charge was finally corrected after we checked out but it took us two days working with multiple people who talked the talk but did not walk the walk. Very irritating!"
},
{
"reviewID": 12010114,
"hotelid": 1784,
"userName": "Jana70",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Free Shutte to/from Sundance Square Rooms very clean.",
"frequencyID": 2,
"title": "Rooms Very Clean",
"comment": "First time to stay at the Belvoir downtown Fort Worth. My husband and I were just getting away for a couple of days of R&R. Our room was VERY clean...much appreciated. Hotel provided a free shuttle to/from Sundance Square which was very nice. On the first night I had to call the front desk because there was a large and very loud dog across the hall from our room barking and howling. On the second night we ordered a pizza and drinks from room service around 10:30 p.m....we waited an hour and a half and it never showed up....room service closed at midnight ... called front desk ... they were apologetic but we never got our pizza. The a/c in our room got super loud and vibrating so we got up and went home at 4:00 a.m."
},
{
"reviewID": 12010131,
"hotelid": 1719,
"userName": "GmaC070707",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Carlsbad, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service staff can't be beat. They are knowledgeable, polite and very courteous from the bell man, housekeeping, concierage, reservations and the bar and restaurant staff. It's the people that makes this hotel a great stay. Accomadations are very comfortable also",
"frequencyID": 3,
"title": "This hotel is kid friendly",
"comment": "We were a party of four with dinner reservation for 7:00 PM. While my adult granddaughter and I were freshening up after a day out with the kids. The kids were busy playing in the room."
},
{
"reviewID": 12010155,
"hotelid": 421,
"userName": "AJB2237",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Great location and great experience",
"comment": "I wanted to thank you again for your staff's hospitality and professionalism and to let you know how much we enjoyed our stay at the Belvoir Hotel in New York City. We came to New York hoping to see as much as could of your exciting city and we definitely accomplished that. Now I know what Frank Sinatra was referring to when he said that I want to wake up in the city that never sleeps. We look forward to being a part of it again soon."
},
{
"reviewID": 12010174,
"hotelid": 664,
"userName": "Mayen",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "West Palm Beach, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 4,
"title": "Pet friendly",
"comment": "Love the pet friendly atmosphere"
},
{
"reviewID": 12010322,
"hotelid": 1391,
"userName": "jj1969",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Beautiful location and resort",
"comment": "Wild Horse Pass is a relaxing and nice resort. I'd like to return on pleasure and enjoy the golf course and pool. I was there on business for a conference. Only challenge during the stay was cell phone coverage and connectivity with internet in the meeting room. Very limited in both areas which made business difficult."
},
{
"reviewID": 12010494,
"hotelid": 196,
"userName": "Austonian",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "2/2011",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Views",
"comment": "Great hotel in the heart of downtown Chicago. Walking distance to most major attractions downtown. You may need to take a taxi to any one of the CTA subway stops, however. Nice, spacious rooms with views of Lake Michigan. Friendly staff, great BPG program recognition, and all around great service. I would recommend this hotel."
},
{
"reviewID": 12010987,
"hotelid": 1236,
"userName": "tanning4",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "watch for cold water",
"comment": "The hotel was nice and the staff was very helpful. But if you need a morning shower watch for it being cold. I was there for 4 days and had a very cold shower 3 days out of the 4. The bathrooms were pick up but were not cleaned daily. other than that had a nice time there."
},
{
"reviewID": 12011128,
"hotelid": 115,
"userName": "ericamiles",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No parking. Bad customer service",
"frequencyID": 4,
"title": "second experience",
"comment": "We tried the Belvoir again for the second time. Once again, I was disappointed. I booked online through your website. I specially request a king bed. When I got there the man at the counter said\"all we have our doubles\". After I paid extra for a king. And the door on room didn't close unless locked. It was awful experience"
},
{
"reviewID": 12011159,
"hotelid": 430,
"userName": "Rick1277",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "11/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Staff was excelent",
"comment": "Front desk staff helped with a requested room change without hesitation. Very accommodating, very pleased."
},
{
"reviewID": 12011190,
"hotelid": 344,
"userName": "VMF2012",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Conveniently located",
"frequencyID": 1,
"title": "Some improvement needed",
"comment": "This started several months ago when we attempted to reserve a room for a handicapped individual. Multiple phone calls still couldn't ensure that one of the occupants of the room would have a handicapped accessible shower, let alone the requisite refrigerator that was absolutely necessary. Two occupants were to use the room, both elderly women and one more handicapped than the other. It turns out the roll-in bed that one was expected to sleep in would be difficult for a small person to to be comfortable in, let alone an adult with back problems which were extremely exacerbated after one night spent on the bed. Fortunately, an astute member of the staff suggested a room change after multiple complaints about the telephone (see below) and the guests were transferred, including the refrigerator. The problem is that the refrigerator was not plugged in at its new destination, thereby ruining the contents."
},
{
"reviewID": 12011825,
"hotelid": 3207,
"userName": "jspencer5719",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poorly staffed",
"frequencyID": 4,
"title": "Room dirty, staff not that friendly",
"comment": "When we checked in, our bathroom was dirty and the phones didn't work. Front office staff was friendly, but the DRAFT staff and the KITCHEN TABLE staff was not friendly or attentive. The woman who ran the business center was terribly rude! We had received a shipment on Wednesday evening, but had not been notified. When we inquired, she confirmed that it had been received, but that it would take 20 mins to pick up from the loading dock. I expressed that we were in a hurry, and asked if there was a faster way. She said \"no\" and that I would have to wait until all of the people in front of me were helped first. There was a significant line of people. The problem with that is the fact that I was the second person to walk into the business center to inquire. While she was looking for my package in the computer, several others had walked in. Again, she was truly rude. We had to leave one of our party behind to pick up the package while we went to the convention. She finally went to pick up the package, and charged us $16.00. Pretty bad."
},
{
"reviewID": 12012678,
"hotelid": 1703,
"userName": "anonymous090923",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Bad service",
"frequencyID": "",
"title": "Average and Below Average for Grandbourne",
"comment": "I travel a lot and expect more from a Grandbourne property, especially when they upped my rate on me. They were understaffed and everything took forever no matter what you needed; a package pick up, room key, have a question, need coffee, and this trickled over to their bar and restaurant. They messed up my breakfast order and when I said something the next day (since I could not wait an hour for them to fix it) they sent a manager to my room early in the morning to ask me about the issue. She was very polite and I was surprised they would bother me early in the morning without giving me notice. I will not stay here again and I will definitely not recommend the hotel to any of my friends or colleagues who travel just as much as I do."
},
{
"reviewID": 12012975,
"hotelid": 1162,
"userName": "Jimison47",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Hudson, FL 34667, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Services Below BPG Expectations",
"comment": "This facility has overhauled its pool area but has forgotten about customer service. What was once FREE parking will now cost you $10. And where there was once attention paid to customer service there has been a dramatic drop related to detail. Poor recognition to BPG status."
},
{
"reviewID": 12013132,
"hotelid": 1726,
"userName": "Rocklayer99",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Union, ON",
"arrivalMonth": "7/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient location, not too close to the loud action.",
"frequencyID": 4,
"title": "Great deal at a good hotel in a good location",
"comment": "The hotel is quite welcoming and met all of our needs in Myrtle. Specifically, there was a concierge names Michael who went above and beyond with each effort, whilst also fetching vehicles - I don;t recall his workmate, but he was also quite good. It is a pleasure to experience an appreciative employee! keep it up"
},
{
"reviewID": 12013635,
"hotelid": 743,
"userName": "Wallace2154",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Okay overall, but some dissapointments",
"comment": "Overall the Hotel was clean and comfortable, but it is frustrating that there is no easy acces to plug in any electronic devises. Had to move out the desk to access a socket for my lap top, and had to unplug a light fixture to plug in my phone charger. I was also dissapointed to not only have to pay $9.95 for internet access, but the service was so slow I could not get adequate access to the internet, wasting valuable time. I will avoid the Shereton DFW on my next visit to Dallas."
},
{
"reviewID": 12013809,
"hotelid": 1236,
"userName": "Brownbear",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "What could have gone wrong did go wrong",
"comment": "Room keys didn't work at 3 am, room keys stopped working for club lounge, ice machine broken, internet didn't work, staff member tried to kick me out of my room before our checkout time (very, very insistent that my checkout time was noon when it was 3pm), staff member told me \"you're wrong\" before hanging up on me when I called to complain, spoke with 3 different managers on 3 different occasions and things only improved on the 3rd complaint."
},
{
"reviewID": 12013830,
"hotelid": 115,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "No resturants close!",
"frequencyID": 1,
"title": "Sand69",
"comment": "The front desk staff were excelent, the waiters/waitresses were very efficient, but I was disappointed that I could not get a bellman to load and take out my luggage, and then there was a 40 minute wait on the valets bringing the car for me to leave. I did not expect that having to pay $20.00 for parking!"
},
{
"reviewID": 12013863,
"hotelid": 1162,
"userName": "annie2626",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "friendly and most helpful staff. they make you feel at home!",
"frequencyID": 3,
"title": "people that work at this hotel are friendly and at your service at all time",
"comment": "we enjoyed are stay very much everyone from the valet to the bartender( Ivanna) and the manager of zest (John) were very nice and"
},
{
"reviewID": 12013872,
"hotelid": 379,
"userName": "RjamesA",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Staff and Location of the Resort is exceptional.",
"frequencyID": 1,
"title": "above expectations",
"comment": "Was recommended by a friend who lives on kauai but was skeptical by a few reviews i read online, i am so happy i listened to him because my 7 night stay was amazing. I have never written a review before for anything but with the expierience i had there i felt people looking to head to kauai should know what the Belvoir has to offer. From the moment i arrived after a 17 hour flight feeling a little irritable i was welcomed by valet,front desk and bellhop with the most upbeat welcome. with my stay there the housekeepers always said aloha in passing, restaurant and bar staff very friendly and outgoing. The pools are amazing and can't beat the amazing beach access with poipu beach being right next door, and the best sunset spot on the island. Also within a 1/2 mile 2 shopping areas with excellent shopping for souveniers, fine art, general stores and a mix of all kinds of restaurants. Everthing a hawaii vacation should be. Props to the Belvoir staff!!"
},
{
"reviewID": 12014062,
"hotelid": 1556,
"userName": "tahoe23",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Francisco, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Average hotel",
"comment": "i stayed at this hotel because the training i was attending was also held here. overall, no significant complaints. i kind of knew, coming in, that it wasn't going to be a hotel that was going to exceed my expectations. i don't have any unrealistic needs, so it was ok. cleanliness - ok. not all tv channels worked. not enough pc's and printers."
},
{
"reviewID": 12014197,
"hotelid": 814,
"userName": "JohnVLe",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great staff",
"comment": "Very surprised. Staff was the best part- Olivia went out of her way to find a place for me to kayak, the time it was open and the price. She did the same for the aquarium and it was the best part of our trip."
},
{
"reviewID": 12014212,
"hotelid": 430,
"userName": "Reviewer99999",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Overpriced for what you get",
"comment": "The double bed room I stayed in had fairly basic bathroom fixtures and a \"very\" small room and bathroom floorspace for the price. There is no way an extra cot would fit in the room and still allow walking space. The bed and pillows were quite comfortable though."
},
{
"reviewID": 12014233,
"hotelid": 377,
"userName": "ME2012",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Needs",
"comment": "Hotel facilities are excellent and people are friendly and helpful. Just few issues on room services.."
},
{
"reviewID": 12014304,
"hotelid": 379,
"userName": "Robndeb",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Awesome pillows and beach",
"frequencyID": 2,
"title": "Amazing",
"comment": "Beautiful place to stay and the best beach on the entire island!"
},
{
"reviewID": 12014385,
"hotelid": 3748,
"userName": "DG48",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Raeford, NC 28376, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great atomosphere",
"comment": "The new renovation to this Belvoir with direct access to I-75 in Tampa were awesome. First-rate looks to boast about...maid service was a bit lacking with my room not cleaned until after 4:00pm on all days I was there so hopefully this msg will be seen by the right eyes"
},
{
"reviewID": 12014440,
"hotelid": 1327,
"userName": "SLC2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "West Yorkshire, UK",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Helpful Staff",
"frequencyID": 4,
"title": "Good Location",
"comment": "We have stayed at a number of Westin Hotels and the Belvoir in SLC came up to standard in most areas. The lo9cation to the airport and city centre we found acceptable plus the hotel has a courtesy bus service. Our only minor quibles would be that the bathroom lacked a fan and the room did not have a safe (although the hotel does provide this service at reception) we would use theis hotel again."
},
{
"reviewID": 12016615,
"hotelid": 756,
"userName": "Lori68",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Bedford, MA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Business Conference",
"comment": "Perfect for conference! Comfortable bed! Great location right off Route 495 in Framingham- convenient!"
},
{
"reviewID": 12016932,
"hotelid": 421,
"userName": "Gabrrivera",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Juan",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 2,
"title": "The food was not good",
"comment": "The overall experience in the hotel was good but the food was not good at all. Also the staff coulld be a little friendlier."
},
{
"reviewID": 12017074,
"hotelid": 1177,
"userName": "darsey",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Lincoln Harbor, Weehawken, NJ 07086, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent staff. Dreamy bed.",
"frequencyID": 3,
"title": "This hotel has great service",
"comment": "Professional, accomodating, informative staff."
},
{
"reviewID": 12017548,
"hotelid": 1162,
"userName": "Cathy3270",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Fort Myers, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Charging for self parking.",
"frequencyID": 4,
"title": "Lifetime platnium member who was disapointed",
"comment": "I've stayed at this property for many years as the Safari...this was my 1st visit after the remodel was completed."
},
{
"reviewID": 12017639,
"hotelid": 1162,
"userName": "shari54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Resort fee/daily parking fees ok a",
"frequencyID": 2,
"title": "Friendly staff",
"comment": "we came for a quick day at Disney then stayed overnight here. Check in was quick and easy. Rooms comfortable and great beds! Only issue was only one gate working to exit the hotel."
},
{
"reviewID": 12018065,
"hotelid": 1557,
"userName": "Steve39",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cedar Rapids, IA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convienent",
"frequencyID": 2,
"title": "Great Hospitality",
"comment": "Spent our anniversary, staff was great."
},
{
"reviewID": 12018136,
"hotelid": 48,
"userName": "LetMeSleep2012",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Majority of the staff here works and tries extremely hard. Despite the one agent who check me in this time.",
"frequencyID": 2,
"title": "Convention Central",
"comment": "When I originally check in the front desk employee didn't recognize me as a gold member and place me on a floor where the heart of a convention people were located. I went down stairs and the manager apologize and switch my room to a much quite floor honoring my status. Also in the club, employee Xavier went above and beyond when a guest let non-members in the room who took a lot of the night time goodies, he went down stairs and help me out with some crackers with the cheese and cracker plates. I really want to acknowledge him for his superior customer service."
},
{
"reviewID": 12018295,
"hotelid": 430,
"userName": "OliB",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very accommodating",
"frequencyID": 2,
"title": "upgraded to club level",
"comment": "First surprise - they allowed me to check in early"
},
{
"reviewID": 12018426,
"hotelid": 713,
"userName": "alexa3101",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Mexico",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Perfect stay",
"comment": "the hotel was efficient and attentive; everything was lovely; wonderful room."
},
{
"reviewID": 12018637,
"hotelid": 3068,
"userName": "Larry1234",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Louisiana",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pay for WiFi.",
"frequencyID": 3,
"title": "No free WiFi !",
"comment": "In this day and time why are you charging for WiFi? Other than that the hotel was nice and I would stay there if necessary."
},
{
"reviewID": 12018804,
"hotelid": 3115,
"userName": "derb",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Versailles, KY",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff was exceptionally personable.",
"frequencyID": 2,
"title": "Met my needs for a quick overnight",
"comment": "I was in Louisville for a conference...and all downtown Louisville hotels were either booked...or had outrageous rates for the night. Because I needed to be downtown early in the morning... I wanted to be close to my conference hotel and not fight traffic. The reviews of the Belvoir were good... and the rate I received for the night was fantastic. It was only a mile from my conference...and fairly easy to find. I didn't arrive until late in the evening...and the staff was great. So very personable. Room was clean, quiet and had everything i needed. The only downside was the wireless was out...but it was out around the entire block...so no fault of the hotel. I would definitely stay here again, if rate was right."
},
{
"reviewID": 12018902,
"hotelid": 814,
"userName": "Sarah27",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pompano Beach, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Probably the best deal around if if you want price, comfort & elegance",
"frequencyID": 4,
"title": "I felt like visiting royalty!",
"comment": "When making the phone call to reserve, my agent was so helpful and friendly! On arrival, we were given a free upgrade to a lovely room. The resturant staff went out of their way to be helpful. The whole experience was wonderful."
},
{
"reviewID": 12018977,
"hotelid": 90,
"userName": "bee29",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Providence, RI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "cab\" does not mean \"expensive Escalade",
"comment": "My only gripe about this hotel was that I had requested a \"cab\" to take me to a close by location. Instead of a cab, the hotel provided a Cadillac Escalade, costing me $35.00 to my location as compared to the $12.00 I paid a true local cab on the way back to the hotel. I guess the hotel believes all Grandbourne members love to waste money. It would have been nice to have been given the option and not forced to pay for the upgrade in service."
},
{
"reviewID": 12019078,
"hotelid": 3679,
"userName": "Helly",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is SOOO Friendly!",
"frequencyID": 3,
"title": "Awesome!!!!",
"comment": "Warm and friendly staff and reception was great!"
},
{
"reviewID": 12019180,
"hotelid": 1556,
"userName": "Anonymous",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Under construction",
"frequencyID": 2,
"title": "Under construction",
"comment": "At the time of our visit, this Belvoir was under heavy construction with room renovation. While the newly renovated room was beautiful, nobody informed us of the construction that was going on."
},
{
"reviewID": 12019245,
"hotelid": 1703,
"userName": "Travis06",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Salina, KS",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff will take care of you.",
"frequencyID": 2,
"title": "Wonderful Hotel",
"comment": "This was one of the cleanest and friendliest hotels I have ever stayed in."
},
{
"reviewID": 12019340,
"hotelid": 421,
"userName": "Anonymous",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Overpriced",
"frequencyID": 2,
"title": "Great location but way overpriced",
"comment": "I booked this hotel because of a conference in another hotel nearby and wanted to give a little luxary to my wife who was joining me. Big disappointment. Small room, no view, standard bathroom(it's beetter at a Day's Inn!). No pool. You may go to fitness center at surcharge. You may leave bags (at a surcharge). The one advantage was the great location near Times Square."
},
{
"reviewID": 12019569,
"hotelid": 430,
"userName": "MNconventiongoer",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "MN",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Likely much better values elsewhere.",
"frequencyID": 1,
"title": "Average hotel in a good location",
"comment": "The facilities are modest, even with recent renovations, very clear evidence of wear. The staff was kind but somewhat absent minded (dirty linens were left behind by housekeeping when I arrrived, I could not get anyone to bring me a room service menu). Food was average to below."
},
{
"reviewID": 12019744,
"hotelid": 96,
"userName": "Bling",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great customer service",
"frequencyID": "",
"title": "Great service",
"comment": "The employees were very helpful in making my stay more comfortable"
},
{
"reviewID": 12019839,
"hotelid": 468,
"userName": "FtWCrew",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Satellite Beach, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Check you bill",
"frequencyID": 4,
"title": "Front Desk",
"comment": "Hotel was nicely located to Epcot. However I was quite shocked at the daily resort fee for \"internet access, 2 bottles of water and access to gym\" Also the fee just to park my car ($15 for self park or $20 for valet plus tax). In addition when I reviewed my bill there was a charge for the lobby lounge after I went to bed. I went to dispute my bill along with other issues and my interigity was questioned by front desk staff \"Megan\" I explained I did not have these drinks in fact when I checked I specificly requested I did not want any room charging priviledges to my room. Megan than pulled the reciept and asked for something with my signature on it which I provided my driver's license, and two other items with my signature. It was quite obvisous it was not my signature however she spent at least 3 to 5 minutes doing a handwriting analyasis at which time I told just charge me for the $17 as she is was questioning my interigity. She than hestatily stated she would remove the charge. The second issue was with the valet parking. I was charged for two cars and and only had one. She questioned this too. The impression I got from her was she was not there to help but question everything I brought up. After about 10 minutes they were able to get the bill right. The expierence at the hotel was an overall 4 out of 5 until check out. The check out process (which is the last impression a guest recieves) had convinced me to book another hotel the next time I am in the area."
},
{
"reviewID": 12020312,
"hotelid": 94,
"userName": "MycleJ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Louisville, KY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Lots of room in the rooms.",
"frequencyID": 3,
"title": "MJ",
"comment": "Our stay at Belvoir Suites Columbus was excellant. Room and all aspects of the hotel were very clean. Staff was very friendly. Will definitely stay there again when in the area."
},
{
"reviewID": 12020759,
"hotelid": 468,
"userName": "Dawn37",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "MIlwaukee, WI",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "location is perfect",
"frequencyID": 4,
"title": "My room was damp and musty.",
"comment": "I was on the first floor, corner room and my room was not only damp, but smelled musty. When I got home and unpacked from my business trip, my family was alarmed at how my clothes smelled it was that bad. thankfully I was there for only 2 days for a convention."
},
{
"reviewID": 12020773,
"hotelid": 19,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Superior Convience n Late Night Service",
"comment": "Ideal airport property, located right in the Bradley Terminal, just outside of the TSA. Late night food n bar service superb, great bonus for late evening arriving air carrier passengers."
},
{
"reviewID": 12021054,
"hotelid": 468,
"userName": "rowdynq",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent Location! WDW convenience without the Disney Dollar Drain!",
"frequencyID": 2,
"title": "Dolphin was Simply Super",
"comment": "Great Staff and Super facilities. Friendly service and unique locale to meet all my Disney plans."
},
{
"reviewID": 12021294,
"hotelid": 171,
"userName": "Ace87",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2011",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly and helpful staff",
"frequencyID": 2,
"title": "Great Service at Great Rates!",
"comment": "I was very please with the service I received at this hotel, staff was friendly and helpful, recognized government employees, very good food, and all around great experience in the heart of Norfolk. Will stay at again."
},
{
"reviewID": 12021348,
"hotelid": 743,
"userName": "teisner",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Minneapolis, MN",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Above and beyond!!",
"comment": "I would just like to say that I am very impressed with the staff at this Belvoir location!! I am a coordinator who arranged this stay for our CEO who was coming in from Minnesota. The hotel was very accommodating on arranging ground transportation and for making our CEO feel right at home!! I even received a kudos call from her commending me on a great choice for her stay!! Thank you Belvoir DFW, you will be on our short list for future needs in the Dallas area!"
},
{
"reviewID": 12021584,
"hotelid": 3620,
"userName": "Pblac69",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Montgomery AL",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "High Quality",
"frequencyID": 2,
"title": "Excellent facility",
"comment": "The severe weather limited my use of the facility but I was extremely pleased with this hotet, its facilities and services"
},
{
"reviewID": 12021632,
"hotelid": 196,
"userName": "Felicia",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Needs Spa",
"comment": "I was very surprised that such a big hotel did not have a spa of any type. The conceierge recommended a place which was in a shopping mall."
},
{
"reviewID": 12021639,
"hotelid": 3068,
"userName": "chartigan",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Business Mtg",
"comment": "I stayed at the Belvoir Roanoke for a business sales meeting. The rooms were comfortable, the facilities were very nice, and the staff was very friendly and helpful"
},
{
"reviewID": 12021747,
"hotelid": 1391,
"userName": "chrissyd",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Glendale, Arizona",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you're planning on going to the Casino this is best because you get total peace and quiet plus luxury at this hotel. The shuttle was such a fast turn around it wasn't an inconvenience at all.",
"frequencyID": 2,
"title": "This hotel is the absolute best.",
"comment": "This is my second time staying on this property and each time the experience was fabulous. As an Arizona resident this will be the \"Staycation\" hotel next summer."
},
{
"reviewID": 12021908,
"hotelid": 3125,
"userName": "Glengoffe11",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Poor House Keeping Service",
"comment": "I had to request 4 times to have the down bed linens removed from my bed because I'm allergic to them. The 4th request was o the manager at which time a very nice young man named Erin came and remove the linnens and brought new linens and pillows and make the bed up. Eventhough house-keping was still there, they never came to the room to re-make the bed nor did the manager I spoke with check back to see if everything was taken care of."
},
{
"reviewID": 12022007,
"hotelid": 434,
"userName": "Prontomac",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Washington, DC",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Rooms Need attention",
"comment": "This was my second visit to this Belvoir, which looks so nice on the outside until you get into a room. On both occasions, the windows were taped up and defective--and I had to change rooms. This recent time, my new room had 50% of the window fogged, because there was a gas leak in-between the panes of glass."
},
{
"reviewID": 12022015,
"hotelid": 430,
"userName": "gro2oj",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Kansas City, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great place to stay!",
"comment": "The hotel was beautiful. It was close to the conference center as well as numerous restaurants. The staff was WONDERFUL. They gave us recommendations for restaurants multiple times and each time, it was a great suggestion."
},
{
"reviewID": 12022098,
"hotelid": 270,
"userName": "Wildog",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Rochester, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "nice",
"comment": "very nice clean professional hotel"
},
{
"reviewID": 12022228,
"hotelid": 3679,
"userName": "patty426",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sylvania, ohio",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beds are soooooo comfortable.",
"frequencyID": 1,
"title": "very comfortable",
"comment": "The beds and sheets were great. Everything was nice and clean. The staff was great. The food downstairs was also great. The only negative I could find was the closet door had a little issue."
},
{
"reviewID": 12022238,
"hotelid": 2003,
"userName": "awells",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "LA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff was the best",
"frequencyID": 1,
"title": "Great Place",
"comment": "Had a wonderful stay. Place was clean and staff was wonderful!! hotel needs updating"
},
{
"reviewID": 12022462,
"hotelid": 421,
"userName": "Redheadedgypsy1",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Milwaukee, WI",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is wonderful, also hotel is busy and usually bustling, good for the NY experience.",
"frequencyID": 2,
"title": "BPG award stay",
"comment": "Spoke with a Belvoir rep to book my NY Belvoir stay. She went out of her way to find me a club room. The room was lovely, very clean, nicely appointed. Free breakfast and nightly hors d'ouvres. My only reservation was that the room and bathroom were quite small for two women. Still, overall the experience was excellent."
},
{
"reviewID": 12022469,
"hotelid": 3054,
"userName": "LK310",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Good - could use another mirror in the room",
"comment": "Good, comfortable, could use another mirror when traveling with students."
},
{
"reviewID": 12022490,
"hotelid": 379,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Merced, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's beautiful and in a wonderful location!",
"frequencyID": 4,
"title": "Great View. Great location!",
"comment": "Beautiful hotel, wonderful view! Glad we upgraded to ocean view! The Poipu area was excellent! Lots of great restaurants, ocean views, etc!"
},
{
"reviewID": 12022646,
"hotelid": 1784,
"userName": "abenqaeb",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "LA, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Unprofessional staff",
"frequencyID": "",
"title": "Executive Lounge",
"comment": "Im a 10-year elite member. On Sunday, Oct 28th, I was in the executive lounge a little after 6am."
},
{
"reviewID": 12022931,
"hotelid": 756,
"userName": "CheG",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very good food at Molly's and J Witherspoon's.",
"frequencyID": "",
"title": "Enjoyed my second stay very much",
"comment": "Convenient, well run, helpful staff."
},
{
"reviewID": 12023226,
"hotelid": 127,
"userName": "Ronald1818",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Pennsylvania, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Marvelous location with stunning room views. Quiet. Impeccable service and accommodating staff.",
"frequencyID": 2,
"title": "Outstanding",
"comment": "From the time to arrival to departure, the staff was friendly, accommodating and extremely helpful. The property was well maintained; my room was quiet, clean, and the shower had plenty of pressure. The room-service dinner (chowder and salmon) were prepared perfectly. Overall an great experience and for sure worthwhile to come back."
},
{
"reviewID": 12023344,
"hotelid": 102,
"userName": "pkm1",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Newport Beach, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "This hotel was very nice",
"comment": "Everything was nice except:"
},
{
"reviewID": 12023481,
"hotelid": 3125,
"userName": "Mentor",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Green Choice",
"comment": "One of the best things about the hotel is that they offer an innovative \"green choice.\" If you choose not to have linens and towels washed daily, you get a $5.00 coupon each day you choose to do so to spend on meals, at gift shop, etc. I thought this a creative incentive to help save the planet. THANKS!"
},
{
"reviewID": 12023507,
"hotelid": 3068,
"userName": "FriedaDenise",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chesapeake, VA, USA",
"arrivalMonth": "10/2011",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff, clean and comfortable beds and rooms. Centrally located to major attractions.",
"frequencyID": 2,
"title": "Enjoyed my stay very much!",
"comment": "I enjoyed my stay so very much. I immediately booked five rooms for my daughter's graduation in May 2013. The breakfast was fantastic ,the service and staff were helpful and friendly."
},
{
"reviewID": 12023638,
"hotelid": 19,
"userName": "EGF57",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CT",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Pretravel Stay",
"comment": "This is incredibly convenient to stay at the airport prior to an early morning flight. Staff accompanied us from hotel to airline desk. They were on time and had a smile on their face at 5 am! Parking is also great, and much less expensive than the airport. Will do this again."
},
{
"reviewID": 12023676,
"hotelid": 3205,
"userName": "jrobpeg159",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Georgia, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Pricey for what you get.",
"frequencyID": 3,
"title": "Average",
"comment": "Clean hotel in decent location. Rooms are small and have no perks to speak of . You will pay for absolutely everything here. No continential breakfast, coffee or tea etc. Just an OK place to stay."
},
{
"reviewID": 12023684,
"hotelid": 3748,
"userName": "KKFSunshine",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It Was Clean And Every one Was Happy.",
"frequencyID": 2,
"title": "Was a good Stay",
"comment": "Keepup the good work.And keep your worker happy."
},
{
"reviewID": 12023948,
"hotelid": 1494,
"userName": "McBride1957",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Midwest City, OK",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Wonderful staff, great accomidations, convienent location to down town attactions, great value.",
"frequencyID": 4,
"title": "Belvoir Midwest City Ok",
"comment": "All is good, my room is always clean and nice. All your staff is perfessional kind and curtious."
},
{
"reviewID": 12023974,
"hotelid": 1391,
"userName": "ChiTown18th",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Tucson, AZ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Very nice staff but noise levels between rooms is too high.",
"frequencyID": 2,
"title": "Great Staff - Poor Judgement on Managments Part",
"comment": "This hotel has a great staff and very comfortable rooms. However, the noise level with adjoining rooms is very bad. I could here all the conversations going on in the next room as if I was sitting in the room with them. Additionally, be warned that the hotel ATM machines charge $4.00 for taking out cash :-( I think between that and the ridiculous room service rates I felt like I was being nickel and dimed. Too bad because it cheapened the experience. As a result I chose to go to Wild Horse Pass next time. Not a first class experience."
},
{
"reviewID": 12024064,
"hotelid": 1162,
"userName": "HDH954",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hollywood, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Starhot Employee",
"comment": "I've stayed many times when it was the Safari however when I walked into the lobby I was hit with the wow factor, not only does the hotel look great but the staff is a complete 180 from the Safari. Great Job!"
},
{
"reviewID": 12024077,
"hotelid": 1400,
"userName": "Gary88",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff I encountered were very friendly and helpful.",
"frequencyID": 3,
"title": "This hotel suited my needs perfectly.",
"comment": "From location to exercise facility to customer service, this hotel did not disappoint me. My stay was both comfortable and enjoyable. I would definitely stay here again when I need a hotel for a visit to Kansas City."
},
{
"reviewID": 12024183,
"hotelid": 1196,
"userName": "Kay63",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Key cards are a huge problem",
"comment": "The only negative with this hotel is that the key cards are too easily demagnetized. When we checked in, another guest was complaining their keys didn't work. Then ours didn't work -- TWICE. Every time we were at front desk (5 times), there was at least one guest there to get new keys that worked."
},
{
"reviewID": 12024201,
"hotelid": 989,
"userName": "Lynne23",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean & comfortable rooms",
"frequencyID": "",
"title": "Very Accommodating Hotel",
"comment": "When I arrived for a recent stay at this hotel, I discovered my reservation had not been finalized. The front desk staff assisted me with making a new reservation, and honored the rate I had been quoted previously online. In addition, I needed to leave a day early due to an impending storm. The front desk staff were very understanding and did not charge me an early departure fee. Great service, and super comfortable rooms. I will definitely return!"
},
{
"reviewID": 12024255,
"hotelid": 3207,
"userName": "1939Ford",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "convenient for convention center",
"frequencyID": 4,
"title": "Very convienient and comfortable",
"comment": "Had a litle something for everyone. Sports Bar, comfort food restaurant, quiet rooms, pleasant and helpul conceriege services, very nice concierige floor services and personnel. Some negatives, beyond their control, like dearth of restaurants and things to do in downtown Dallas. Some within their control like needing real drawers in rooms for clothes, and the doormen trying to steer people to expensive limos instead of summoning a cab as requested."
},
{
"reviewID": 12024383,
"hotelid": 421,
"userName": "abf1",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Detroit, MI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Rooms extremely small",
"frequencyID": 4,
"title": "the hotel rooms are too small",
"comment": "You can shut the lights and turn off the TV without leaving your bed. That's how small the room is."
},
{
"reviewID": 12024393,
"hotelid": 379,
"userName": "Papayaman",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Rooms on the Ocean Front provide the best view.",
"frequencyID": 2,
"title": "Beautiful Property",
"comment": "We returned to Kaui and Poipu on our 29th Wedding Anniversary. We enjoyed the Belvoir Kaui and our Ocean Front Room. The staff is excellent and friendly and provided us with information that made our visit so much more enjoyable. We were a little dissappointed in the limited breakfast menu at Rum Fire. Due to the limited hours of Lava's, we were unable to enjoy our complimentary bottle of champagne."
},
{
"reviewID": 12024446,
"hotelid": 434,
"userName": "Bd12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NC",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Plan ahead for parking - it's in a downtown garage deck, $12 a day, and when you go to turn in your ticket at the little gate house on your way out - they don't take credit cards!! Make sure to ask the Belvoir to put the parking charge on your room, or make sure you have cash or checks (they take both). I was in a hurry that day with my schedule, and having to re-park, return to the Belvoir, and handle the parking was a real hassle!",
"frequencyID": 2,
"title": "Pleasantly surprised!",
"comment": "Stayed at this hotel during a conference last week, and was pleasantly surprised that it surpassed my expectations! The room was very clean, the bed comfortable, the in room coffee wonderful - and the staff extremely friendly and helpful!"
},
{
"reviewID": 12024638,
"hotelid": 315,
"userName": "Pong12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is great",
"frequencyID": 3,
"title": "Enjoyed the stay",
"comment": "This hotel was in a great location. I ejoyed my stay and the room was very nice, the bathroom could have been bigger. I really enjoyed the firepits, very relaxing after a long day. The staff was very helpful. I felt the food was a little pricey"
},
{
"reviewID": 12024686,
"hotelid": 1557,
"userName": "Austonian",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "1/2011",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Convenient Hotel in Des Moines",
"comment": "Nice Belvoir property conveniently located just off I-35 for those passing through town. For me, the hotel was a little far from downtown, but the rate and room availability make this hotel a top choice for my trip. Rooms were clean and modernwhat you would expect from a Belvoir property. Free parking was a plus. I recommend this hotel."
},
{
"reviewID": 12024737,
"hotelid": 214,
"userName": "Fidel",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Denied access to room",
"comment": "Hello"
},
{
"reviewID": 12024784,
"hotelid": 96,
"userName": "Patz",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Market week stay",
"comment": "During Market Week this has been one of my favorite hotels to stay in, but this time something happened that it wasn't the same. The staff was not as helpful as always, the room I stayed in was not as clean and was not maintained. I hope this is taken care of as it can be such a great hotel."
},
{
"reviewID": 12024854,
"hotelid": 1291,
"userName": "remydog",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "La Grange, TX 78945, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellence in quality and service",
"frequencyID": 3,
"title": "great hotel and location",
"comment": "We stay here when we come to San Antonio. This hotel and staff is wonderful. This last stay I had an issue with my room and went to front desk and lucy did not hesitate or question putting me in another room. This was the first proplem in the 3 years that we have stayed there. Also the bar is very nice, especially meeting Jarrod who was a great bartender"
},
{
"reviewID": 12024969,
"hotelid": 1564,
"userName": "CRBY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Wilkes-Barre, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great customer service",
"frequencyID": 1,
"title": "Excellent service",
"comment": "Upon checking in we were greeted by Tracy at the counter . He was super helpful and got us checked in quickly. Also when we came down to get local shuttle he called driver so we could get eta as we were going to get a dinner cruise for friends wedding found that info out for us and scheduled shuttle to come get us in the the meantime while waiting he gave up complimentary drink while we were waiting, He was very helpful and made it a great experience for us!"
},
{
"reviewID": 12025545,
"hotelid": 353,
"userName": "Physician101",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Staff",
"comment": "Staff was friendly 60% of the time. Had some interactions that were suprising from a hotel that I spent alot of money to avoid such occasions. Depsite these, others made up with thier constant smile and engaging personalities."
},
{
"reviewID": 12025652,
"hotelid": 92,
"userName": "Mike23",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Mechanicsburg, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Customer Service is 5 stars",
"frequencyID": "",
"title": "Safe and secure traveler",
"comment": "Arrived unexpectedly a day before my reservation arrival date/time. Staff worked magic to find me accomodations on busy Friday night. Stayed both nights. Room clean and well setup. Restaurant personnel were fantastic, food (especially am buffet) very good. I'd recommend this to my friends coming to Wilmington."
},
{
"reviewID": 12025738,
"hotelid": 3679,
"userName": "Banditt",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Clinton Twp. Mi",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff was, Great",
"frequencyID": 2,
"title": "GREAT WEEKEND",
"comment": "The room was very nice. The beds were"
},
{
"reviewID": 12025777,
"hotelid": 83,
"userName": "newBPG",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's a great place to stay!",
"frequencyID": 1,
"title": "Great place to stay!",
"comment": "My husband and I recently stayed at the Belvoir Universal Studios Hollywood and found it to be an excellent hotel experience. The staff was friendly, knowledgeable and helpful. The room was comfortable and beautiful as well as its view. We had the continental breakfast and the evening horduerves - both were high quality and tasty with a wide variety of food and drink. We will definitely stay here again."
},
{
"reviewID": 12025843,
"hotelid": 350,
"userName": "HeidiOR",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Salem, OR, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff were incredibly friendly and welcoming!",
"frequencyID": 3,
"title": "The service was amazing!",
"comment": "I was incredibly impressed with the level of service at The Belvoir Anchorage. The staff went over and above when it came to meeting my needs- even anticipating my needs. I would not hesitate to encourage any of my friends or family members to make this hotel \"home\" away from home. From the moment I checked in until I returned my key on the final day I felt like a cherished guest."
},
{
"reviewID": 12025922,
"hotelid": 468,
"userName": "bill4125",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Harrisburg, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": "",
"title": "conveniently located near",
"comment": "This hotel is only a gorgeous walk from The Boardwalk and Epcot"
},
{
"reviewID": 12026181,
"hotelid": 421,
"userName": "NYFallTraveler25",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "A few problems with staff.",
"comment": "I love almost every BPG hotel I stay in, but this Belvoir was an exception. I needed a late check out, and I understood the hotel's policy that it couldn't be guaranteed until 9am on the day of check out, but the staff was very unfriendly in the way this was communicated. They just seemed exasperated and annoyed. I understand that they must get this request a lot, but the service just didn't rise to the level of courtesy that I've come to expect from BPG hotel staff."
},
{
"reviewID": 12026228,
"hotelid": 1703,
"userName": "joePat2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friend staff with convenient location. Very clean rooms",
"frequencyID": "",
"title": "GREAT CONFERNECE HOTEL",
"comment": "This hotel was close to convention center and airport. Local rail was also near by so getting around was easy. Hotel food services were wonderful. Pool and finess center were execellent."
},
{
"reviewID": 12026447,
"hotelid": 468,
"userName": "Las828",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Leave all your stresses behind. This hotel rejuvinates your mind and soul. My husband actually commented. \"It's good to hear you laugh",
"frequencyID": 2,
"title": "This hotel is truly an amazing destination.",
"comment": "My husband and i spent a night there. It was our first time and we didn't want to leave. This hotel is amazing with endless amenities. We had a wonderful dining experience at Shulas, and then headed over to disney boardwalk for an evening stroll. The landscaping and outdoor features were absolutely beautiful. The following morning we worked out at the fitness center. We loved the facility and the shower room was very clean and included all the toiletries, even mouthwash. I felt very spa pampered. We then decided to eat lunch at the burrito/hot food bar. I got the pot roast. It was seriously the best pot roast i ever had. It was definitely a 5 star experience from the time we were greeted at the front desk until we drove away. We plan to make the Dolphin hotel our new getaway destination."
},
{
"reviewID": 12026981,
"hotelid": 232,
"userName": "Pat6868",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Wakefield, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is extremely clean and comfortable",
"frequencyID": 2,
"title": "Room is a dream!",
"comment": "The room space is ample and bed was wonderful. They have both a heavy comforter as well as a lighter one, so no matter how you choose to sleep, you have a cover that fits your desire. There's no transfer of any noise in the corridors or in other rooms,which makes for a very restful stay. The staff is honestly there to meet every need with a smile. I've stayed in many of the other hotels in this area and this one far outranks any of the others."
},
{
"reviewID": 12027017,
"hotelid": 865,
"userName": "Suz871",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Newburgh, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Very friendly staff & clean hotel",
"comment": "Clean hotel. Had a nice time"
},
{
"reviewID": 12027089,
"hotelid": 3576,
"userName": "ALM99",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent and well priced",
"frequencyID": 2,
"title": "Perfect for downtown area visitor",
"comment": "I was only in town for 12 hours but was very happy with the efficient staff at check in. Very nice rooms, newly renovated it appeared. I would recommend this hotel to anyone staying in downtown without a rental car as it was in walking distance to everything."
},
{
"reviewID": 12027153,
"hotelid": 421,
"userName": "KelleyMS",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Vancleave, MS, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Times Square-7th Avenue, Safe location",
"frequencyID": 1,
"title": "Excellent location and staff",
"comment": "This hotel was a five star rating for me. We enjoyed all of our trip @ the Belvoir. Right by the subway! Will stay again!"
},
{
"reviewID": 12027183,
"hotelid": 992,
"userName": "bhc65",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bloomfield Hills MI",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Rooms have been upgraded and, but for the size, are very comfortable.",
"frequencyID": 3,
"title": "Convenient and updated",
"comment": "Liked the hotel very much, including the fact that it has many current amenities. Shower curtain rod needed repair, but that was minor. Room a little small, but also a relatively minor inconvenience."
},
{
"reviewID": 12027224,
"hotelid": 341,
"userName": "Brina",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great customer Service!",
"frequencyID": 1,
"title": "sabkaytay",
"comment": "I really enjoyed my stay at this hotel as the manager and staff were helpful, addressed me by name and worked efficiently to get me and others checked in or checked out. Comparatively, although they had a large group staying at their hotel; the staff was organized and provided excellent customer service."
},
{
"reviewID": 12027278,
"hotelid": 3207,
"userName": "Jedi",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Master",
"comment": "Gift show was annoying. Prices varied with employees."
},
{
"reviewID": 12027294,
"hotelid": 1523,
"userName": "auldprop",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Kuching, Sarawak, Malaysia",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Its convenient to the convention centre but there are much better and more personal ones in the old town",
"frequencyID": "",
"title": "ICCA congress Hotel",
"comment": "Booked a club room which was \"ordinary\" to say the least. Breakfast on the club floor was very poor and there was only one staff member. Drinks had to be paid foe at cocktail time and again there was little or no service and poor food. Moved to the congress breakfast which was even worse than club floor although it improved on the last 2 days. Eventually had breakfast in Choices restaurant which was excellent. Bar staff were poor and had severe \"attitude\"."
},
{
"reviewID": 12027563,
"hotelid": 379,
"userName": "Ray88",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Absolutely beautiful location",
"frequencyID": 3,
"title": "Fantastic Location but...",
"comment": "Upon our arrival at the Belvoir Kauai Resort we were greeted by extremely warm, knowledgeable and friendly staff. Being BPG members our room was upgraded to an oceanfront which we greatly appreciated. There was an BPG wine tasting event which we also enjoyed very much. Things took a left from there. Although we were at the resort to celebrate our 24th wedding anniversary, life back home still had to be handled. It was shortly after we arrived in our room that we discovered that the internet was not working. We called down and was told to contact the IT department. We did this 3 times in the course of 2 days trying to get coverage. A modem was finally bought to the room which improved things a bit. Later this same evening It was time for our celebratory dinner and while getting ready, I was greeted by a cockroach from behind the bathroom mirror. We immediately contacted the front desk and was told they would spray while we were at dinner. Upon our return to the room it was evident that the room had been sprayed even though we were told the spray would be odorless. With all that being said, the location of this property cannot be beat, its beautiful. I just wish my lasting impressions of the property were better."
},
{
"reviewID": 12028160,
"hotelid": 1143,
"userName": "THof",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff!",
"frequencyID": 2,
"title": "What a great place and incredible staff! And special thank you to Yohan at the front desk!",
"comment": "Everyone made me feel at easy and gave great customer service. One of the best stays in a hotel I've had in a long time!"
},
{
"reviewID": 12028267,
"hotelid": 1557,
"userName": "klucie",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Des Moines, IA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Moe at club lounge was the best.",
"frequencyID": "",
"title": "Club Lounge",
"comment": "Moe was great and courteous"
},
{
"reviewID": 12028402,
"hotelid": 40,
"userName": "jessejoon",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Madison, WI, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's beautifully remodeled!",
"frequencyID": 4,
"title": "Always happy after our stay!",
"comment": "I have no complaints. The interior is beautiful, our dogs get to stay with us, the staff is nice and we have stayed here every time we've gone to Chicago."
},
{
"reviewID": 12028674,
"hotelid": 417,
"userName": "ToniCTravelAmeniti1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Chicago",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great stay on weekends",
"frequencyID": 4,
"title": "Great hotel for this category",
"comment": "I stayed at this hotel Oct 27-29, 2012."
},
{
"reviewID": 12028922,
"hotelid": 379,
"userName": "vicrob21",
"overall": 3,
"roomComfort": 1,
"staffMetNeeds": 5,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Rooms are old, dirty and in desperate need of renovation.",
"frequencyID": 3,
"title": "Beautiful location, Hotel needs renovation",
"comment": "Mixed feelings. Love this location in Poipu. Staff is very friendly, especially valet team. Bags delivered to room immediately. The problem - and it is a big one: this hotel is WAY over due for a renovation. I've stayed twice in the last 5 years and both times was disgusted by the condition of the room. Battled ants in 2008 and last week - what appeared to be tiny roaches? Mattresses are old, carpet is stained and filthy. The bathroom walls have not been wiped down in DECADES. And the grout in the tub/shower area is nearly black with grime. The room smells old and musty. I thought my experience in 2008 was a fluke - I now know this is just the condition of this sub-standard facility. It's really a shame because the beach location is wonderful. One shouldn't have to feel like they need a shower after stepping out of the hotel shower. I would be embarrassed to recommend this location to anyone (without a huge warning/disclaimer about the rooms). For this reason, I won't return until they renovate. Too many other options available in that price range."
},
{
"reviewID": 12028945,
"hotelid": 1959,
"userName": "Shellie",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "La Jolla, San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location with beautiful grounds",
"frequencyID": 3,
"title": "Perfect location for UCSD visits",
"comment": "This hotel is right off the highway and next to UCSD. The grounds are lush and tropical! The staff is friendly. I have never eaten at their restaurant . Parking is only 10 a day!"
},
{
"reviewID": 12028972,
"hotelid": 3205,
"userName": "Johnji",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "California",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The best location in the city",
"frequencyID": 1,
"title": "A great stay!",
"comment": "Club level was great. The reception and check-in was flawless. And the room was spotless. But there were issues. I had to ask 5 people before I got to the right place for my car. And the internet was a pain. I wasn't told about how to get the internet free(A club level extra) until I paid for one day. And the dang thing kept disconnecting. But overall I was very happy with the stay. And I hope one day that the internet will be free everywhere."
},
{
"reviewID": 12028989,
"hotelid": 3676,
"userName": "nitra621",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "delaware",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "i loved this place",
"comment": "I was in a deluxe suite and loved it"
},
{
"reviewID": 12028999,
"hotelid": 111,
"userName": "October12conf",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great freeway access",
"frequencyID": 2,
"title": "Perfect Room for us",
"comment": "We were very pleased with our room. It was well equipped, very clean and comfortable for our four days and three night stay. The food in the hotel restaraunt was excellent also."
},
{
"reviewID": 12029165,
"hotelid": 380,
"userName": "Sharon11",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Australia",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "Very Central to Wakikii",
"comment": "Very Central to Wakikii, great facilities and staff met any needs requested."
},
{
"reviewID": 12031205,
"hotelid": 802,
"userName": "wedding2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cuyahoga Falls, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff!",
"frequencyID": 3,
"title": "Great Experience",
"comment": "The staff went out of their way to make our stay comfortable and enjoyable...and they surely succeded. I will stay at Belvoir again!"
},
{
"reviewID": 12031374,
"hotelid": 468,
"userName": "Almost11",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "This hotel not a good value",
"comment": "Room was not clean . There were cookie crumbs on the carpet. We left them and they were not removed when housekeeping cleaned during our stay. The bed covers were stained in several locations. The tub took a long time to drain while showering 3 inches of water built up. When someone was using water in the adjoining rooms it was loud sound in our room."
},
{
"reviewID": 12031450,
"hotelid": 90,
"userName": "jm44",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "WI",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Stay!",
"comment": "Great stay, we always enjoy our stay here"
},
{
"reviewID": 12031496,
"hotelid": 992,
"userName": "jani",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NY",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "easy access self parking",
"frequencyID": 2,
"title": "one suggestion",
"comment": "Excellent hotel and staff. Just one suggestion, there should be a clear sign in all elevators stating that the elevator does not go to the garage, even though there are buttons to push for the garage. It was very confusing to many people."
},
{
"reviewID": 12031500,
"hotelid": 421,
"userName": "padb24",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Joy at the front registration desk",
"frequencyID": 2,
"title": "Great Registration",
"comment": "We were met by a professional, friendly woman named Joy! What a joy she was. She was a great first impression. Room was very clean and new. Great experience all around!"
},
{
"reviewID": 12031507,
"hotelid": 1144,
"userName": "AB2027",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "An Amazing Weekend",
"comment": "A beautiful hotel with a fabulous staff! It truly made the Eyecon Convention perfect!"
},
{
"reviewID": 12031516,
"hotelid": 1233,
"userName": "danny66",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Juan, Puerto Rico",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Good!",
"comment": "Very nice facilities! Accesible and comfortable."
},
{
"reviewID": 12031658,
"hotelid": 321,
"userName": "Softballmom19",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Oakland, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The rooms are very spacious and clean. The beds are extremely comfortable. I just wanted to sleep in it all day with the storm outside.",
"frequencyID": 4,
"title": "Sandy Rising Star",
"comment": "We were in town for the weekend of Hurricane Sandy. The staff was awesome with their unwavered service. The rooms were warm when we checked-in. The weekend turned out very wonderful for our entire family even though the winds were whipping outside. We will always stay at this Belvoir when we come to Ft. Lauderdale. Thank you"
},
{
"reviewID": 12031677,
"hotelid": 421,
"userName": "Tika2001",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Wisconsin, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Overall great. But with cramped rooms.",
"frequencyID": 2,
"title": "Tiny Room",
"comment": "Overall the hotel is excellent and the staff are terrific. However, my room, which was on the Club level, was very small. I could barely squeeze between the bed and the credenza. I stayed at the hotel last year (on the Club level) and I don't remember the room being that small. Also the bathroom did not have a bathtub."
},
{
"reviewID": 12031736,
"hotelid": 1364,
"userName": "Bieberfan",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location!! I Love you have to have a key to get to the guest floors! Great Safety feature!!",
"frequencyID": 3,
"title": "Great Location!",
"comment": "Right across from Scott Trade Center. Just down from Union Station! Great for a concert and some sight seeing. Only thing I didn't like was that there were not any luggage carts! Other than that....Great Hotel! Thumbs up!!"
},
{
"reviewID": 12031745,
"hotelid": 1725,
"userName": "David11",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Palm Coast, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Hotel staff was very courteouse and helpful.",
"frequencyID": 3,
"title": "Breakfast buffet needs work",
"comment": "Air conditioner had a mind of it's own. Breakfast bar food was cold and seemed to be old. Omlete was good. Service was slow but staff was very nice. Lucy arranged for my transportation and was wonderful. Felix(driver) was prompt and courteous. A little pricy. Overall a good visit. Next time I just wouldn't have the breakfast buffet."
},
{
"reviewID": 12031747,
"hotelid": 606,
"userName": "madisonbags",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ballston Lake, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "FREE shuttle to downtown",
"frequencyID": 3,
"title": "Amazing Stay in Burlington, VT at the Belvoir!",
"comment": "We celebrated our 9th wedding anniversary and had an amazing stay at the Belvoir. Staff Members, exceeded our expectations with their customer service. Absolutey outstanding service and they should be recognized for this. I would highly recommend your hotel and would stay again! Thank you for making us your priority!"
},
{
"reviewID": 12031753,
"hotelid": 95,
"userName": "lbrunette5",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oklahoma City, OK, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is fabulous!",
"frequencyID": 2,
"title": "Stay 10/27/12 through 10/29/12",
"comment": "Absolutely the best staff from check-in, valet, concierge, to the manager, I have ever experienced. Upgrade to club level was well worth it. Everyone in my party raved about the location and the staff. Would definitely stay here on my next trip to Kansas City."
},
{
"reviewID": 12031772,
"hotelid": 115,
"userName": "Rocket03",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arlington, VA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service is excellent.",
"frequencyID": 1,
"title": "My Review",
"comment": "My overall stay at this hotel was outstanding. I would definitely return to this location in the future."
},
{
"reviewID": 12031789,
"hotelid": 914,
"userName": "Lou12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Florida, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "beautiful beach",
"frequencyID": 4,
"title": "The hotel was okay.",
"comment": "Your front staff were not very friendly on checking in. I do not know the name of the female who refused me my room when I first got there, but the person next to her accomodated me right away. Her. unpleasant attitude turned me off"
},
{
"reviewID": 12031790,
"hotelid": 127,
"userName": "Stephany2012",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful views!",
"frequencyID": 3,
"title": "Great views",
"comment": "What a beautiful hotel with great views, water all around and a beautiful city scape. Clean comfortable rooms and courteous staff. Thank you!"
},
{
"reviewID": 12031795,
"hotelid": 111,
"userName": "Pamm",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Temple, GA 30179, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean and beds are very comfortable. Love it!",
"frequencyID": 2,
"title": "Great!",
"comment": "My room was clean and very comfortable. during our stay we ran out of toilet paper and when our room was checked it was not refilled. we had to use kleenex for the rest of our stay. toilet is very noisy when flushed. otherwise we love staying there."
},
{
"reviewID": 12031807,
"hotelid": 855,
"userName": "Jerry67",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The housemaids couldn't be better they were fantastic, politeand attentive.",
"frequencyID": 3,
"title": "pleasant stay with just a few exceptions",
"comment": "my wife and I are both Belvoir Hotel and have been for many many years. we made our reservation through the BPG website as we usually would,especially since this time we had 4 of our grand children with us. I requested joining rooms with access door between the 2 rooms since all but 1 are under12 years of age. Arriving at the hotel was a great experience for everyone.at the front desk I reminded the desk clerk that we needed joining rooms with an access door. and I was so accordingly assured everything was in order. Upon entering the rooms, the first thing we noticed was there was no assess door between the two rooms.after finally getting to the manager after being told several times by the desk clerk absolutely nothing can be done the problem was finally solved by him. the rooms where clean and adequate,but where in desperate need of new carpet. Due to the rippleing in 1 of the rooms. But. All and all a fine stay, and the grand kids had a great time."
},
{
"reviewID": 12031815,
"hotelid": 865,
"userName": "Peg58",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bellefonte, PA 16823, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's sprawling and takes some time to figure out where everything is.",
"frequencyID": 2,
"title": "The staff was extremely friendly",
"comment": "From a speedy checkin to a chaotic rushed checkout to escape Superstorm Sandy, the staff was unfailingly pleasant, polite and patient during that stressful time. Hats off to them!"
},
{
"reviewID": 12031820,
"hotelid": 3576,
"userName": "BeemerOne",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Naples, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How close it is to the Amway Center",
"frequencyID": 3,
"title": "Super Stay",
"comment": "My partner and I went up for a quick weekend to catch a show at the Amway center located a few blocks from the hotel. Much to my surprise, being that we knew the hotel would be very busy at that time, the service was outstanding, from the moment we pulled up, to the moment we left. We will absolutely recommend this hotel to future travelers of downtown Orlando!"
},
{
"reviewID": 12031837,
"hotelid": 468,
"userName": "FtWCrew",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Satellite Beach, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Check you BILL",
"frequencyID": 4,
"title": "Front Desk Staff Needs Work",
"comment": "Hotel was nicely located to Epcot. However I was quite shocked at the daily resort fee for \"internet access, 2 bottles of water and access to gym\" Also the fee just to park my car ($15 for self park or $20 for valet plus tax). In addition when I reviewed my bill there was a charge for the lobby lounge after I went to bed. I went to dispute my bill along with other issues and my interigity was questioned by front desk staff \"Megan\" I explained I did not have these drinks in fact when I checked I specificly requested I did not want any room charging priviledges to my room. Megan than pulled the reciept and asked for something with my signature on it which I provided my driver's license, and two other items with my signature. It was quite obvisous it was not my signature however she spent at least 3 to 5 minutes doing a handwriting analyasis at which time I told just charge me for the $17 as she is was questioning my interigity. She than hestatily stated she would remove the charge. The second issue was with the valet parking. I was charged for two cars and and only had one. She questioned this too. The impression I got from her was she was not there to help but question everything I brought up. After about 10 minutes they were able to get the bill right. The expierence at the hotel was an overall 4 out of 5 until check out. The check out process (which is the last impression a guest recieves) had convinced me to book another hotel the next time I am in the area."
},
{
"reviewID": 12031840,
"hotelid": 992,
"userName": "Mikep13",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "STINKS - literally",
"frequencyID": 3,
"title": "SAD",
"comment": "SAD example for Belvoir and Grandbournes, rude customer service, heat/air very loud blew all night, downstairs lobby area smells, just sad - never again."
},
{
"reviewID": 12031845,
"hotelid": 1124,
"userName": "CarolinaFan",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Wonderful guest experience.",
"comment": "Horrible experience at Shula's resturant. It was recommended by hotel staff; however, the service was horrible and we left after only having drinks. It was unknown when or if our meal was ever going to arrive. Once informed, the management was appropriately concerned. On a positive note, the breakfast was wonderful."
},
{
"reviewID": 12031896,
"hotelid": 115,
"userName": "cbeatty99",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Huntsville, AL",
"arrivalMonth": "10/2011",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Internet Service",
"comment": "I was disappointed that there was a charge for internet service."
},
{
"reviewID": 12031904,
"hotelid": 662,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oxnard, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": "",
"title": "Location-Location-Location",
"comment": "Best place to stay if your destination is the fairgrounds."
},
{
"reviewID": 12031907,
"hotelid": 813,
"userName": "momanddadof4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "VT",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "classy",
"frequencyID": 1,
"title": "Super stay!",
"comment": "The best place I have stayed in years. Even with four young children we were completely satisfied with everything."
},
{
"reviewID": 12031911,
"hotelid": 761,
"userName": "Jack658",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Michigan",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Updated rooms.",
"frequencyID": 4,
"title": "Great stay in Ann Arbor.",
"comment": "We had a great stay in Ann Arbor. The room was updated and the staff was professional throughout the hotel."
},
{
"reviewID": 12031962,
"hotelid": 1046,
"userName": "Edpoke",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Aggravating.",
"comment": "The hotel was very convenient and clean. The room was nice enough. The bellmen were great. However the people at the front desk (or their computer system) were a mess. I had reserved 3 rooms for our party. After we all checked in they were never able to get the rooms assigned to the right names. I had to vouch for the others every time they tried to get in their rooms. Very aggravating!"
},
{
"reviewID": 12031963,
"hotelid": 468,
"userName": "Julie18",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ponte Vedra Beach, FL 32082, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "The hotel staff was wonderful",
"comment": "The hotel was very busy, but all of the staff were extremely friendly and helpful."
},
{
"reviewID": 12031982,
"hotelid": 883,
"userName": "KPMP",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lakewood, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Indoor/Pool and gym are great",
"frequencyID": 2,
"title": "Nice Getaway",
"comment": "This ended up being a nice getaway for our family. Room service was great...the gym was awesome...indoor pool was a big hit. We would stay here again."
},
{
"reviewID": 12032054,
"hotelid": 1236,
"userName": "jrg55",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Loved it",
"comment": "The location was excellent for enjoying downtown Nashville."
},
{
"reviewID": 12032101,
"hotelid": 3676,
"userName": "JM326",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable, clean and spacious",
"frequencyID": 3,
"title": "Worth every dollar spent!",
"comment": "The hotel staff treated us with kindness and respect. We were there for a College Alumni event and the staff was very helpful, patient and respectful. They made us feel welcomed."
},
{
"reviewID": 12032107,
"hotelid": 1282,
"userName": "Curt525",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Wheaton, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Virtually nothing has gone wrong with our stays there over 3 1/2 years.",
"frequencyID": 3,
"title": "Always a Pleasure",
"comment": "Our daughter is a senior at University of Iowa. We have enjoyed many stays at Belvoir Iowa City over the years. The facilty is modern, clean and comfortable. Staff is extremely customer service oriented, and pleasant. Of course, the location is optimal for visits to the University."
},
{
"reviewID": 12032115,
"hotelid": 151,
"userName": "DolfanJoe",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Altoona, PA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You can Drive to this hotel, park your car and take the complimentary shuttles to the train and not have to drive during your entire stay.",
"frequencyID": 4,
"title": "Outstanding Hotel close to the city and Meadowlands",
"comment": "First, being a Grandbournes gold level, I was upgraded at checkin to be able to use the club level. The afternoon snacks and morning breakfast was very good and convenient. The staff was friendly and helpful. The only complaint I had, was the housekeeping staff did not let enough towels in our room....but we called and received them as well as a rollaway for our 6 year old daughter. Transportation was excellent as well as timely. If you want to be close to (walkable) shopping and restaurants, this hotel is not for you...."
},
{
"reviewID": 12032149,
"hotelid": 3052,
"userName": "rawfoodie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "perfect fit for my needs",
"comment": "great fit for us, nice gym and club level, great service"
},
{
"reviewID": 12032174,
"hotelid": 1428,
"userName": "Cliffie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Meriden, IA 51037, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Superior clientel and accomodations",
"frequencyID": 3,
"title": "Elevator",
"comment": "Unfortunately, only 1 was running and contributed to long waits. Aside from that we thoroughly enjoyed our stay and wished we could have stayed longer!"
},
{
"reviewID": 12032240,
"hotelid": 270,
"userName": "Weo707",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Customer Satisfaction is their first concern.",
"frequencyID": 4,
"title": "Best Weekend In A Long Time",
"comment": "I am sending this letter to tellyou just how much i enjoyed your Hotel. I travel alot and spent many of days and nights in Hotels. But i have to say that this past weekend stay in your hotel was the best i have had in years. Your staff was very helpful and very polite. They seem to go out of there way to make sure you have what you need, and that your stay is like room service at home. Thank you and keep up the good work."
},
{
"reviewID": 12032253,
"hotelid": 1177,
"userName": "Stacey39",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "New Hampshire, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location - perfect view of NYC.",
"frequencyID": 2,
"title": "The hotel was great, perfect location, front desk and housekeeping staff were great but I have mixed reviews on the restaurant",
"comment": "The front desk staff was great. The housekeeping staff was really good. The hotel was the perfect location for my needs. However I did run into several issues with the restaurant/room service. My co-worker went to the restaurant and they were out of everything he requested for breakfast. Then the next day he sat for 15 minutes and didn't get waited on and left. Then I went to get a drink and they were out of sangria. Then I pre-ordered room service to deliver between 7:45-8am the next morning. At 8:05am I called and they said they were sorry they forgot it. I said change it to a bagel because it is easier to make and I knew I would have time to eat it. They said another 10 minutes. 25 minutes later my order still was not there. I told them I was leaving my room in 5 more minutes. They said it would be up there. I waited another 10 minutes and my cold bagel finally arrived. He said \"this time since it was 3 tries of getting it right he could give it to me for free\" and I said \"after wait over an hour it should be free\". I felt like every time I called he acted like I was overreacting. I used to work in room service many years ago and i know the pre-ordered stuff is the top priority so to tell me that after making a mistake it would only be 10 minutes and then add another 25 and then another 10 on top of that was unacceptable. I know there are mistakes but me having to call back a third time is not acceptable."
},
{
"reviewID": 12032301,
"hotelid": 3052,
"userName": "Stosh",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "THe reception desk. Well done",
"frequencyID": "",
"title": "Excellent Staff",
"comment": "We arrived in NY after a very long day and we were exhausted. We were met by an entire staff of people who acted like they were waiting for us! From the valet to the front desk and beyond we really felt like we were their only guests, and they were sold out. There are plenty of places you can find a nice clean room in NYC but the Grandbourne hotels service takes it from a night in a hotel to a memorable experience. Kudos to KInga and the young man who checked us in!!"
},
{
"reviewID": 12032344,
"hotelid": 3748,
"userName": "businesstraveler007",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Little out of the way but worth it fine place had a good nights sleep",
"frequencyID": 4,
"title": "Business traveler",
"comment": "Nice Property well maintained inside"
},
{
"reviewID": 12032374,
"hotelid": 865,
"userName": "Anonymous",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Stamford, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "A majority of the staff was rude and talked to you as if you were a child",
"frequencyID": 3,
"title": "Hotel is not ready for conventions",
"comment": "This was the first time this hotel hosted the Chiller event. I want to first recognize that one of the employee's Nona was definitely there to help. Most of the other staff members talked down to us as guests which I have never experienced in my 20 years of travel. I do have some issues getting around and all chairs were removed, which did not allow people with disabilities to sit and rest. there are too many issues to list, just know that we did not have an acceptable experience."
},
{
"reviewID": 12032443,
"hotelid": 421,
"userName": "lisar48",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cadyville, NY 12918, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beware of thieves. A staff member went through my bags and stole a pair of earrings.",
"frequencyID": 2,
"title": "Ok, but expected better for The Belvoir",
"comment": "Overall our stay was very good, with a few exceptions. Upon arrival we were greeted promptly. Our bags were loaded onto a cart and brought in for us. We then went to checkin. It was too early, so we had to bring our bags to have held for later checkin. Which was fine, except the bellhop left me in line with the cart. I proceeded thru the line with the cart and checked the bags in myself. Not very professional for this type of hotel. If I wanted the service of a Days Inn, I would have stayed there. I accidently left a pr of earrings in a pouch in a bag that I left in the car. And someone stole them."
},
{
"reviewID": 12032456,
"hotelid": 1995,
"userName": "Dan63",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Kennett Square, PA 19348, USA",
"arrivalMonth": "10/2011",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, shopping and restaurants in the area.",
"frequencyID": 4,
"title": "Excellent Staff",
"comment": "My colleagues and I stay here 2 times a year and are never disappointed. Although one room this year did have a lot of hair in the bathroom, but nothing can be perfect and we were still happy."
},
{
"reviewID": 12032464,
"hotelid": 1497,
"userName": "Josanna",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cincinnati, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "dont hesitate to stay here",
"frequencyID": 3,
"title": "Staff has set the bar",
"comment": "This hotel was beyond expectations. The room was nice, clean and smelled good. With the humidity on the island I expected it to smell musty but no way. It was great. The staff was excellent from cleaning to front desk to the valet. Each were more than happy to help with information or a simple hello welcome. Even at the busy cruise ship time. I definately will be back."
},
{
"reviewID": 12032485,
"hotelid": 636,
"userName": "1/1/1951",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Portsmouth, NH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "tv is difficult to work",
"frequencyID": 3,
"title": "very comfortable",
"comment": "The only thing we struggled with was the TV which is advertising hotel and extremely difficult to get to regular TV stations. Reprogram for ease of customers please!"
},
{
"reviewID": 12032574,
"hotelid": 1236,
"userName": "Stuman",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good Location",
"frequencyID": 2,
"title": "Didn't Recognize My Recent GOLD status?",
"comment": "Hotel was in a great location, but a little run down. Good for Vandy Homecoming, but they did not recognize my status now allow for late check out?"
},
{
"reviewID": 12032617,
"hotelid": 1784,
"userName": "Jon59",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent service and large rooms.",
"frequencyID": 2,
"title": "Large, clean rooms!",
"comment": "The Belvoir Fort Worth hotel surpassed our expectations. The rooms are large, very clean, and there is a safe in the closet! It is across the street from the Water Gardens and close to anyplace you want to go in Sundance Square."
},
{
"reviewID": 12032631,
"hotelid": 151,
"userName": "Jerry50",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location to avoid high costs of NTC",
"frequencyID": 2,
"title": "This Hotel is great location next to NYC",
"comment": "Great location for NYC at reasonable cost."
},
{
"reviewID": 12032667,
"hotelid": 115,
"userName": "Dothan",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great chef",
"frequencyID": 3,
"title": "This hotel has a great staff.",
"comment": "Check-in was swift and friendly! The chef was excellent!! Hotel services were prompt and friendly! Valet was nice and friendly too!"
},
{
"reviewID": 12032673,
"hotelid": 1282,
"userName": "Hamab",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent front desk staff.",
"frequencyID": 4,
"title": "outstanding staff",
"comment": "The staff at the front desk should be a role model for other Grandbourne hotels!"
},
{
"reviewID": 12032722,
"hotelid": 1474,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minnesota, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "No hot tub",
"frequencyID": 3,
"title": "Excellent Room",
"comment": "We had a very nice suite that was spacious with all the amenities. We participated in the year of birth plan that made the stay much more affordable. Overall and excellent experience and hotel."
},
{
"reviewID": 12033171,
"hotelid": 1725,
"userName": "Skoogie",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ormond Beach, Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable beds",
"frequencyID": "",
"title": "Beds are the Best!",
"comment": "The best was the most comfortable that I have ever experienced in any hotel."
},
{
"reviewID": 12035852,
"hotelid": 713,
"userName": "felicia967",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 1,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NM",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice hotel for the money",
"frequencyID": 3,
"title": "good hotel ok staff",
"comment": "my husband, young son, and I recently stayed at this hotel. We have stayed here before and especially enjoy the club lounge it is definitely worth the extra couple bucks. We also opted for a suite this time which met our expectations the only downfall was being next to the elevators. Also there was only one shower towel and when we asked for more the staff completely ignored us! They also tried to charge a fifty dollar bar tab to a room and had to argue with front desk to remove it. Aside from that the motel is great and situated next to restaurants and shopping and very comfortable bed!"
},
{
"reviewID": 12039100,
"hotelid": 1719,
"userName": "Bumper",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "El Cajon, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Forgot to mention the great view of our wonderful sunsets.",
"frequencyID": 1,
"title": "Great Time",
"comment": "This was my 1st time there. I was greatly impressed with the facilities and the staff. The restaurant was truly great, good selections and great prices. The rooms were spacious and the mattress was so very comfortable. Hope to try it again."
},
{
"reviewID": 12039452,
"hotelid": 434,
"userName": "davery60",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Wonderful hotel!",
"comment": "This was a great hotel in a great location. I will definitely stay here again."
},
{
"reviewID": 12039460,
"hotelid": 434,
"userName": "NewMrsZ",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Wedding Weekend choice",
"comment": "We chose to stay at the Belvoir for our wedding weekend because of a great stay a few years back. I was counting on a stress free stay since we had so much stress from the wedding already. From the moment of check-in, however, our stay was anything but stress-free. There was only one cart available when we unloaded so we had to wait a few minutes for one to be available to us. Then at the desk, we were less than an hour before rehearsal and they would not let me check in because the reservation was under my husband's name, even though I called twice before to confirm that there would be no issue. The gentleman at the front desk offered no options or help of any kind, which made me even more upset. Finally we were able to get up to our room and when we did, there was a soaking wet towel in the bathtub. Housekeeping did come up to take care of it right away. The elevators were incredibly slow. We waited at least 5 minutes each time, even though there are 3 elevators. Then on check out, there was a waiting list for luggage carts so we ended up taking our belongings, including my wedding dress and steamer, down in a few loads to the car. Positives: the food from room service wasn't bad and the bed was comfortable. There was no mini-fridge, which was disappointing, and the room we stayed in was pretty worn. On our previous stay, the room was much nicer. I would recommend the hotel for one reason, the location. You can't beat it but I wouldn't pay for this hotel if it wasn't where it is."
},
{
"reviewID": 12040875,
"hotelid": 1725,
"userName": "karen2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lakeland, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Ease of access to the highway!",
"frequencyID": 3,
"title": "This hotel has great features",
"comment": "My party was very happy with the room and the service."
},
{
"reviewID": 12042533,
"hotelid": 1144,
"userName": "Athens2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is absolutely beautiful, and the staff is awesome, from valet parking to room service.",
"frequencyID": 3,
"title": "Awesome experience",
"comment": "Enjoyed this beautiful hotel to the utmost. Cannot wait to come again. Just loved it. Especially the food and the young lady that delivered our breakfast on Sat morning."
},
{
"reviewID": 12043324,
"hotelid": 115,
"userName": "RBTess",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "The customer service was horrible",
"comment": "It seems that employees are never prepared for the large capacity crowd that Magic City Classic weekend brings. There is never enough staff and those who are there seem very irritated and frustrated. It comes across very negatively and as extremely poor customer service. Even the manager didn't seem to know how to handle situations. Several of us had to come back to the desk, because the rooms we were given were not what we reserved or agreed to receive. This has happened to me for the past 3 years in a row. The manager tried to joke and rush to action before even comprehending my concern. Finally, however, he did get it right, but it took over 30 minutes. Next, valet completely bent my license plate. After calling it to their attention, they tried to say that it was not them. However, the plate was not bent when I first left my vehicle with valet services. They attempted to straighten it back out, but it is still slightly bent. Breakfast this year was very subpar what I'm used to having at the Belvoir. So much so, that I refused to do dinner there as my family and I usually do. There were no apologies and no show of concern for any of the issuesI I encountered. It is absolutely sad that our universities keep putting us at an establishment that doesn't seem to care about showing common courtesy, respect and proper professionalism."
},
{
"reviewID": 12043526,
"hotelid": 171,
"userName": "Bev314",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bemidji, MN",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is conveniently located and has an incredible staff",
"frequencyID": 3,
"title": "This hotel exceeds every expectation",
"comment": "Thank you for providing luxury at an affordable price."
},
{
"reviewID": 12043660,
"hotelid": 1021,
"userName": "CarmenQ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean rooms",
"frequencyID": 2,
"title": "Clean hotel",
"comment": "The hotel was very clean."
},
{
"reviewID": 12044334,
"hotelid": 914,
"userName": "BA1234",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pool and beach are beautiful",
"frequencyID": 2,
"title": "Staff",
"comment": "The staff was super friendly and welcoming."
},
{
"reviewID": 12045381,
"hotelid": 3107,
"userName": "baseball23",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Corpus Christi, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very Nice",
"frequencyID": 2,
"title": "EXCELLENT STAY",
"comment": "My family and I went up to the Houston area for softball select tournament and we were in and out of the hotel the entire stay. Service was always good and the club lounge selections were always full. I would recommend this hotel for anyone. Workers were very professional and the rooms were very quiet."
},
{
"reviewID": 12045469,
"hotelid": 1046,
"userName": "CRBY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Enid, OK, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Your employees like working there; if the employees are happy, your clients are happy.",
"frequencyID": 4,
"title": "WOW! Experience",
"comment": "In our organization our goal is to give every client what we call a WOW! Experience; going above and beyond expectations. We live by it. Candice provided that for us at our employee retreat there last week. She made sure all our needs were met, checked to see what else she could provide, followed-up immediately and was fun to work with (very important!). We have employee retreats every year and our stay with you was problem free. Yay! You have a keeper in Candice and everyone who assisted us from the moment we pulled up to the moment we packed our cars to leave. If you want to provide her a WOW! Experience, please help her find the pair of shoes she's looking for :)"
},
{
"reviewID": 12045479,
"hotelid": 670,
"userName": "Jetsetter1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service!",
"frequencyID": "",
"title": "Great hotel with excellent staff",
"comment": "The staff and their managers, Angelique & Sol, provided warm service that made me feel special!"
},
{
"reviewID": 12045482,
"hotelid": 1703,
"userName": "WI2252",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Rochester, NY, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Customer service was sub-par",
"frequencyID": 3,
"title": "Customer service was lacking",
"comment": "I have several issues with this hotel. First, my luggage was \"delayed\" when I arrived and was delivered to the hotel later that night. Although I called several times to request that they notify me when it arrived, they never called or left a message on my room phone like they said they would. I had to call the next morning at 630am only to be told they did not have my bag. Except when I asked them to double check, and oh, they did have it! Also, my roomate and I asked specificially that I pay for the first three nights and she pay for the last night...they split the room rate for each night between us anyway and we had to have this corrected off of our credit cards. On Saturday they did not come to clean our room, and by 4pm we called to request that they please come...finally an hour later they came to clean. On a positive note, the room service people were friendly and efficient and the food was great both in the room and at the restaurant. Another nice thing was the comfy beds."
},
{
"reviewID": 12045845,
"hotelid": 13,
"userName": "oesstar",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Haven, CT, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "mrs",
"comment": "every thing at the hotel was grea"
},
{
"reviewID": 12045957,
"hotelid": 127,
"userName": "Ron57",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Auburn, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Check where your room will be",
"frequencyID": 3,
"title": "Staying in the Basement",
"comment": "We had an early morning flight out of San Diego and after 3-great days on Coronado, we spent our last night in San Diego close to the airport @ the Belvoir. I contacted the hotel via telephone and received a great rate for the one-night. Little did I know that great rate meant a room BELOW the lobby, in a room farthest away from the lobby elevators, in a facility w/o a pool and no patio service @ the Marina site. Now, I will say the F&B Mgr. was very helpful, as was our waiter @ the Harborside rest. Both their efforts were appreciated. On check-out we were told the Hotel was full, but heard no-one else on our basement floor."
},
{
"reviewID": 12046284,
"hotelid": 377,
"userName": "Jeff71",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Glendale, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The lounge and endless pool",
"frequencyID": 2,
"title": "Excellent stay",
"comment": "The staff was great, the location was awesome and the lounge was amazing"
},
{
"reviewID": 12046331,
"hotelid": 127,
"userName": "alec1673",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful view - marina and bay.",
"frequencyID": 2,
"title": "Accomodations",
"comment": "The hotel is beautifully located. I had a view of the marina and the airport. I loved the view but hated the 6am wake up to the landing airplanes. The hotel food is ridiculously expensive. There are no vending machines in the hotel so if you have a late night beverage craving, either pay the outrageous rate in the room refrigerator or do as the hotel receptionist advised, walk off the property to a neighboring deli (at 1130pm) who had a vending machine."
},
{
"reviewID": 12046352,
"hotelid": 1784,
"userName": "Rrc2012",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tx",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location square, great rooms, no fridge",
"frequencyID": 3,
"title": "Lovely rooms",
"comment": "We stayed two nights in the hotel for a wedding. I live the room decor. I usually avoid chain hotels and prefer boutique hotel and the rooms here gave the feel I love. The beds are comfy, staff was very nice, and it has an overall great feel. We did not use the pool,work out room, etc. We really enjoyed our stay."
},
{
"reviewID": 12046367,
"hotelid": 1725,
"userName": "Barbara60",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Apopka, FL",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's centrally located, has all the amenities you would want, the staff is extremely courteous and helpful and the rooms are comfy and clean.",
"frequencyID": 1,
"title": "this hotel has many amenities",
"comment": "I was greatly surprised at all the amenities our room had to offer. Especially nice was the bath puff for the shower and the shower gel. I've never had those in a hotel room before. Our room was extremely clean as was the bathroom and our every need was met. The beds were comfy and so were the chairs which made for watching TV late at night extremely pleasant. I'll stay again and recommend this hotel to my friends."
},
{
"reviewID": 12046422,
"hotelid": 1726,
"userName": "karabear16",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Jacksonville, NC",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Marine Corps Ball",
"comment": "This was a beautiful hotel but there was something that made me not want to come back. Last weekend October 27 we had our Marine Corps Ball. We were suppose to get a bad storm so we called and spoke with the manager and he said as long as we came after midnight we would be able to get in our room. We arrived there at three in the morning. My husband went in the get our room and the front desk said there was a room available and remember speaking with us. Well the security did not allow us to get our room that we reserved and was available for us. He was rude and treated my husband"
},
{
"reviewID": 12046655,
"hotelid": 995,
"userName": "Mike9",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location for Disney",
"frequencyID": 2,
"title": "Anaheim Belvoir",
"comment": "Nice hotel, good location for Disney. Walked one way, took bus the other way. Room was comfortable, almost too big to be honest. Wish they had dedicated some of the large room space for a larger bathroom would be my only complaint."
},
{
"reviewID": 12046877,
"hotelid": 1469,
"userName": "HawaiiLovr",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The numbering of the floors in the elevator were confusing to say the least. We got off on the wrong floor several times... lol!",
"frequencyID": 2,
"title": "Wonderful Place in Paradise!",
"comment": "The new lobby is beautiful and we enjoyed the live music they had in both the lobby and the restaurant which has great new furniture and a wonderful view! The fitness center is the most amazing place -- it made it a pleasure to work out in paradise with a view of the sunset! We loved the pool, and the business center was great as well! Loved the new furniture in the room and on the patio too! The staff was nice and they were generous with the late checkout thanks to BPG!"
},
{
"reviewID": 12046913,
"hotelid": 741,
"userName": "ekgreen44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Carmel, IN, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Motel for Marine Corp Marathon",
"comment": "From the moment we checked in the front desk was so very accommodating"
},
{
"reviewID": 12046929,
"hotelid": 1177,
"userName": "Simonsee",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bellingham WA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Best accommodation in area",
"comment": "There are only two 4* hotels in the area and this Belvoir is by far the better. The staff and service are more friendly and what minor problems arise are quickly resolved."
},
{
"reviewID": 12046937,
"hotelid": 321,
"userName": "kahunaj",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Litchfield, NH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good locale for large groups. We were there for softball tourney and several rooms filled w/ like families",
"frequencyID": 2,
"title": "Good hotel but...",
"comment": "$10 a day for internet is crazy. Less expensive hotels include it free. Shouldn't have to go to common areas downstairs to use it. The hotel was nice, and the staff was very nice."
},
{
"reviewID": 12046948,
"hotelid": 90,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "eCW conference stay",
"comment": "Enjoyed the stay. Was passed by the shuttle driver two times. Waiting over an hour and finally a nice man drove to just come get me."
},
{
"reviewID": 12047109,
"hotelid": 177,
"userName": "Don67",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pet friendly and great staff",
"frequencyID": 2,
"title": "Very Nice hotel",
"comment": "Had a great visit to the hotel with my son and my dog. Everyone was very friendly to all of us and welcomed our dog. I would stay there again."
},
{
"reviewID": 12047201,
"hotelid": 19,
"userName": "Cara25",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mt Royal, NJ, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Check your sheets!",
"frequencyID": 2,
"title": "The cleaning staff needs to be checked",
"comment": "Upon check in, when we got to our room, we noticed that the sheets had not been changed. There was hair on them and they were very wrinkled, like they had been slept in. The bathroom floor also had hair on it. We called housekeeping to change them, and they came up. However, the housekeeper only changed 3 of the 4 pillowcases!!! How disgusting!! It makes me wonder how many rooms they have done this in!!! If we stay there again, we will bring our own pillow cases."
},
{
"reviewID": 12047730,
"hotelid": 1162,
"userName": "BobbyT",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Just remodeled.",
"frequencyID": 2,
"title": "Great Value",
"comment": "The hotel was convient to all Disney facilities without the higher cost for most hotels \"on property\". Complimentary transportation was available but on a very limited schedule which made planning harder. Pools were fun for the kids and room service was great."
},
{
"reviewID": 12047792,
"hotelid": 33,
"userName": "apena",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "temperature control",
"comment": "The thermostat was adjustable but it did not seem to changethe temperature of the room. the room was chilly even at 85 on the thermostat"
},
{
"reviewID": 12047890,
"hotelid": 914,
"userName": "docha69",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Gulf Breeze, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "large persons need not apply",
"frequencyID": 2,
"title": "bathroom",
"comment": "Bathroom size was not good. Anyone over 150 lbs would have a hard time using the toilet and shower. Way too small compared to other motels/hotels. About ten inch between commode and tub, About 30 -36 in fm tub to wall with door needs to be opened also."
},
{
"reviewID": 12050571,
"hotelid": 91,
"userName": "kids",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "comfort",
"comment": "have stayed here 40 times"
},
{
"reviewID": 12051842,
"hotelid": 1282,
"userName": "Deriksen",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient to downtown stores and resturants",
"frequencyID": 1,
"title": "Always been a good experience",
"comment": "My daughter attends University of Iowa and this is my preferred place to stay when we're in town."
},
{
"reviewID": 12051893,
"hotelid": 942,
"userName": "Cheryl29",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Comfortable Room",
"comment": "I stayed two nights for a conference being held in the hotel. My room was comfortable and the bed was extremely comfortable (with plenty of pillows and high quality linen). However, my room overlooked the atrium and it was very noisy on both nights. Apparently, there were two big events going on, but that was small consolation for my lack of sleep. I think the rooms that face onto the atrium need some extra sound-proofing, or some other method has to be devised to limit the sound. I'd advise anyone booking the hotel to ask for a room that faces outwards from the atrium, not inwards."
},
{
"reviewID": 12051897,
"hotelid": 3207,
"userName": "mrs1",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "that you can wait in the bar for 25 minutes for lunch, dozens of open tables, with servers walking around you and nobody will stop to take your order, then look shocked when you walk out. Not my section is not an excuse, no management staff checking on customers is worse.",
"frequencyID": "",
"title": "xx",
"comment": "poor restaurant service, elevators very poor elevator landings very poorly kept"
},
{
"reviewID": 12051982,
"hotelid": 1233,
"userName": "threeflutes",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NY, NY",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Very comfortable stay during Wash U Parents' Weekend",
"comment": "Although the hotel was fully booked, everyone was calm, friendly and helpful. Room was spacious, clean and comfortable. Highly recommended!"
},
{
"reviewID": 12052035,
"hotelid": 893,
"userName": "James1266",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect place to stay if you like to play at the casinos. We use this as our base to play both casinos there and for a day trip up to Atlantic City",
"frequencyID": 3,
"title": "Great place to stay",
"comment": "Great room at a fair price. Staff is friendly and the Hotel is Super Clean."
},
{
"reviewID": 12052078,
"hotelid": 1236,
"userName": "Exhibitor",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very helpful staff!",
"frequencyID": 2,
"title": "Great hotel for conferences!",
"comment": "I was one of the exhibitors for a conference for about 200 people in late October. The staff, helping in the exhibit hall of the hotel, was extremely helpful when I needed extra storage room, return merchandise, clean-up etc."
},
{
"reviewID": 12052135,
"hotelid": 40,
"userName": "LHall",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "2nd stay was just ok",
"comment": "We have stayed at the Belvoir in the past and had a wonderful stay. This time not so much. The drive that picked us up from the airport was rude and late. After standing in the cold until 12:15am, we called the hotel. They told us the driver was on his way. The driver was rude and informed us that they run every 20 minutes. Well, we waited longer than that. The room was fine, except the toilet didn't stop running water when flushed. It required several handle adjustments after each use. Very annoying."
},
{
"reviewID": 12052173,
"hotelid": 460,
"userName": "Chanel1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to central shopping district in Downtown Seattle.",
"frequencyID": 3,
"title": "Hotel Location",
"comment": "If your needing to stay in a hotel close to shopping, restaurants and theaters this is it."
},
{
"reviewID": 12052192,
"hotelid": 3205,
"userName": "Singinglight1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Montrose, CO, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Most comfortable rooms",
"comment": "The bed was so soft & nest like I wanted to stay another night. Deep sleep relaxing."
},
{
"reviewID": 12052336,
"hotelid": 196,
"userName": "DRTT",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "7/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful hotel right on the river.",
"frequencyID": 2,
"title": "Great Stay",
"comment": "Had a great stay here last July. Room was nice and comfortable. Good BPG benefits. Beautiful hotel very close to Navy Pier."
},
{
"reviewID": 12052358,
"hotelid": 1725,
"userName": "DMGCCW",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "transversing within the hotel",
"comment": "The elevator service was excellent considering the fact that there were so many people in the hotel for the Conference."
},
{
"reviewID": 12052381,
"hotelid": 1703,
"userName": "pittsburghjoe",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location near Convention Center and downtown sports facilities.",
"frequencyID": 2,
"title": "Great Conference Hotel - Poor Club Room",
"comment": "Attended a conference here and spent 6 nights. We upgraded for Club Access. The room, complimentary water and internet were fine. But Club Room was very disappointing. The Honor Bar was more like a \"Dishonor Bar.\" Empty bottles of wine and beer with a sign saying to check with staff for pricing - but rarely were staff present. Very atypical Club Room."
},
{
"reviewID": 12052382,
"hotelid": 655,
"userName": "GeorgeBrat",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Colorado",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very friendly staff",
"frequencyID": 1,
"title": "Great place to stay",
"comment": "For our event, everything went well for us. Great rooms, food, service, etc. Great bartender as well. She could have closed but kept it open for our group."
},
{
"reviewID": 12052385,
"hotelid": 1564,
"userName": "kbdebary",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "De Bary, FL, USA",
"arrivalMonth": "9/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great customer service is a big part of this hotel.",
"frequencyID": 4,
"title": "Wonderful stay",
"comment": "The Belvoir Riverwalk was a joy from the moment I drove up. Every person was friendly and went out of their way to make my stay easy, comfortable and memorable. The hotel is conveniently located to restaurants, theaters, attractions and has a shuttle to take you to many of the sights. The restaurant has good food and wonderful desserts. I have stayed at the hotel several times and will stay every time I am in the Tampa area. The front desk (especially Thabani, Jennifer and Denise) staff are awesome!"
},
{
"reviewID": 12052712,
"hotelid": 3676,
"userName": "themadcat",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the room is very clean",
"frequencyID": 2,
"title": "this hotel has a wonderful staff",
"comment": "The staff goes above and beyond to make everyone feel welcome"
},
{
"reviewID": 12054595,
"hotelid": 3205,
"userName": "Charlie5",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Berryville, VA 22611, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "food at reception",
"comment": "I attend a conference ....will always remember how great the food was prepared at each of our receptions"
},
{
"reviewID": 12054814,
"hotelid": 1291,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "MD",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is a wonderful old barber shop that is still operating M-F 9 to 5 daily.",
"frequencyID": 3,
"title": "COO at Practice Dynamics",
"comment": "Hotel employees smiled and welcomed me to the hotel. They seemed genuinely glad to have me as a guest and answered every question fully and nicely. The old barber shop downstairs is a great slice of American history."
},
{
"reviewID": 12055929,
"hotelid": 1784,
"userName": "UncleBill",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Charleston, WV",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Access problem",
"comment": "My stay was for a conference, dealing with a medical issue that causes problems with walking (GBS/CIDP symposium). In general, things were fine. However, I chose to do self-parking, which was in the back lot. I was very disappointed that the back entrance was not handicapped-accessible. It required me to go all the way around to the front of the building, which was not pleasant. I am sure having one front handicapped entrance meets legal requirements, but I was disappointed in this."
},
{
"reviewID": 12055946,
"hotelid": 3107,
"userName": "Earp",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Just North of the new City Centre and Galleria attractions in NW Houston.",
"frequencyID": 3,
"title": "Excellent Hotel in West Houston (Clay Rd)",
"comment": "My team and I had week long business sessions with a very large oil & gas firm across the street. We were able to leverage their relationship with Belvoir to save driving in Houston traffic."
},
{
"reviewID": 12056004,
"hotelid": 942,
"userName": "Jan1234",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Charlotte, North Carolina",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is easy to locate from the Freeway.",
"frequencyID": 4,
"title": "Mr. Jones, the front Manager was very helpful to resolve our issues.",
"comment": "This hotel was fair, the front office, and entire staffs were for the most part, very helpful when help is requested. although, there was one lady Lopa (spelling) that was very hostile in her approach."
},
{
"reviewID": 12056243,
"hotelid": 379,
"userName": "ColleenO",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Belvoir Kauai",
"comment": "The view from our OF room was outstanding and exceeded my expectations."
},
{
"reviewID": 12056297,
"hotelid": 1021,
"userName": "onlyrahul",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to all major attractions",
"frequencyID": 1,
"title": "Tampa Belvoir",
"comment": "Everything was upto the standard except the rear noise blocking double door which could not be closed all the way so had to bear the noise from 275 highway."
},
{
"reviewID": 12056416,
"hotelid": 379,
"userName": "sbfbob23",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is on a beach",
"frequencyID": 2,
"title": "resturant needs",
"comment": "Runfire was disapointment. Had to go off grounds to get a good dinner, Should keep Lava open til 7. This place is just a hotel calling itself a resort because it's on a beach."
},
{
"reviewID": 12056681,
"hotelid": 1784,
"userName": "DocHoliday",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is a beatiful sunken waterfall park across from the hotel that you should see and enjoy.",
"frequencyID": "",
"title": "Dallas Fort Worth is worth it.",
"comment": "Overall, the hotel was clean and comfortable, except for the one incident with dirty sheets/linen on the bed. Nice hotel."
},
{
"reviewID": 12056810,
"hotelid": 655,
"userName": "marlena",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Gainesville, Florida",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Courtesy! Location!",
"frequencyID": 3,
"title": "Courtesy and going beyond the norm",
"comment": "Front desk staff were extremely helpful before \"Sandy\" in securing additional nights if needed & then were just as courteous cancelling because I was able to leave on virtually the last flight out of Dulles. Hotel was extremely tolerant about singing & dancing \"way past the hours\" in our organizations' hospitality suite. In fact, the entire hotel was very quiet including my neighbors. KUDOS!"
},
{
"reviewID": 12056888,
"hotelid": 1469,
"userName": "Susan63",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Keaau, HI 96749, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Every room has a beautiful view of either the mountains or ocean.",
"frequencyID": 3,
"title": "Evacuation",
"comment": "The public safety ordered an evacuation of the facility due to an impending tsunami. The staff facilitated this in an orderly and non-stressful manner. The hotel generously comped us for our breakfast the next morning for the inconvenience."
},
{
"reviewID": 12057751,
"hotelid": 214,
"userName": "evalunlim",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Foothills of Sierra, CA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "convenience",
"frequencyID": 3,
"title": "Reasons to stay at Belvoir Palo Alto",
"comment": "Very convenient, pleasant environment, nicely furnished rooms"
},
{
"reviewID": 12057907,
"hotelid": 380,
"userName": "Susan2312",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Australia",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and foyer, pool area.",
"frequencyID": 2,
"title": "Location is great",
"comment": "Enjoyed our stay at the Princess K, had heard the that it is a bit dated, and yes the rooms are. Having said that the room was spacious and the beds very comfy. Disappointed that the cleaner never replenished the soap, shampoo etc supplies throughout out weeks stay and that glasses used on the second day, were never cleaned or replaced with fresh ones. Small things, but I expected better from this hotel."
},
{
"reviewID": 12058073,
"hotelid": 377,
"userName": "usa22",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "the evening entertainment at tne Edge",
"frequencyID": "",
"title": "Loved the Leahi room",
"comment": "We had a great time. much to do. The evening entertainment was great. Really enjoyed the hula dance and singing on our last night."
},
{
"reviewID": 12058619,
"hotelid": 802,
"userName": "jc30",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "anniversary",
"comment": "Went here for our 30th anniversary . And had a woderful stay. Loved the jaccuzzi suite next to the river .. thank you to everyone for making our day special :)"
},
{
"reviewID": 12058726,
"hotelid": 377,
"userName": "Willo",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Brisbane Australia",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Views to Waikiki beach and pool areas central to Waikiki",
"frequencyID": 2,
"title": "Belvoir Waikiki",
"comment": "Stayed approximately 5 years ago and again last week. Hotel still excellent, missed the fine dining on the 30th floor, but still enjoyed the sunset from there."
},
{
"reviewID": 12060047,
"hotelid": 1162,
"userName": "NMulcahy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Better than many of the Disney Properties!! Will absolutely stay here from now on.",
"frequencyID": 2,
"title": "Amazing Honeymoon",
"comment": "My wife and I were here for 10 days for our Honeymoon. Lisa, Elizabeth, and the team at the front desk treated us like gold. Our room and our bed was clean and comfortable. The pool was amazing and the bar was too. The team that took care of us while we enjoyed food and drinks by the pool was EXCELLENT!! Jason, Enrique, Ivanna, Mariana, and Samuel were all willing to go above and beyond every time they helped us. We made it a point to enjoy the pool before and after we went to Disney each day. Breakfast each day was fantastic. We were lucky to enjoy that each morning. Saving the BEST for last, My wife and I had the sincere PLEASURE of having BRENDA take care of us every morning at breakfast. She is a true example of what customer care is all about. She became a friend by the end of our stay and we truly look forward to seeing her again on our next visit. We have stayed many times in the Disney Hotels on their property. Their service and facilities paled in comparison to what we experienced during our 10 Days at the Belvoir Buena Vista. We visit Disney once or twice a year and will stay here from now on. We HIGHLY recommend this property and the team that keeps it as spectacular as it was for us."
},
{
"reviewID": 12060102,
"hotelid": 96,
"userName": "chepo27",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Omaha, NE, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, location, location.",
"frequencyID": 3,
"title": "friendly staff",
"comment": "We have stayed in this hotel the last 3 yrs, and the stay is very pleasant, clean rooms , friendly staff , and a great location to go from the hotel to anywhere in dallas ."
},
{
"reviewID": 12060484,
"hotelid": 127,
"userName": "Rc90",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "California, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Really nice location",
"comment": "Over all great place to stay enjoyed my time there. The place was beautiful and the room was really nice and comfortable. Only negative thing would be the front desk lady failed to let us know there was a shuttle from Belvoir that transported you to the bay tower, it wouldn't of been a big deal except I told her I needed help with my luggage since it had broke and her only advice was walk to my car and drive to the bay tower. Later we came to find out from the receptionist from the bay tower that there was a shuttle that could of brought us back."
},
{
"reviewID": 12061370,
"hotelid": 421,
"userName": "Jex1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ny, ny",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Happy bed",
"comment": "Our room was very comfortable. Great bed and room design. I actually used the divan!"
},
{
"reviewID": 12061854,
"hotelid": 421,
"userName": "FrequentNYtraveler",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How helpful the entire staff were! From the front door to reception to security assistance in the middle of the night. We were safe secure and cared for all the way.",
"frequencyID": 3,
"title": "Hotel has the best staff.",
"comment": "How helpful the entire staff were! From the front door to reception to security assistance in the middle of the night. We were safe, secure and cared for all the way. Quality of service, location and quality of service. Did I say how great the staff were at meeting our needs every time, and we had several times."
},
{
"reviewID": 12062298,
"hotelid": 92,
"userName": "Akdaviali87",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Wilmington DE",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Beautiful comfy hotel",
"comment": "I enjoyed myself. I stayed overnight. The Room was very spacious & the bed was super comfy!! The staff was nice although I would recommend they provide something as simple as corkscrew in every room (it's a suite with kitchenette ) because the front desk had none & the bartender didn't have an extra. Had to literally bring down the bottle of wine however the bartender was very nice & apologized for the inconvenience. All in all , had a wonderful experience & would recommend to anyone"
},
{
"reviewID": 12062569,
"hotelid": 111,
"userName": "biggge",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Beach, CA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No spa and the pool isn't heated. Also, despite being next to the mall, there is no simple or easy access to mall and its shops.",
"frequencyID": 3,
"title": "expected more",
"comment": "The 'heated pool' was cold. When we asked about it we were told by the front desk that it should be warm and they would look into it. That was the first evening of a 4 night say. It was never warm. It's bad enough it was never warm, it's another thing to straight lie to your guests about it."
},
{
"reviewID": 12062863,
"hotelid": 813,
"userName": "Houston",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Texas",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "conveniece to syracuse University; free airport shuttle; clean",
"frequencyID": 1,
"title": "Perfect!",
"comment": "Every thing was nice the staff was especially helpful....I like the feature of having to swipe your room card in the elevator before it goes up to the guest rooms. I had not experienced this before ..guess I need to get out more often."
},
{
"reviewID": 12063568,
"hotelid": 3660,
"userName": "Jason38",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Youngstown, OH, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Groupon Deal is a steal for this place!",
"frequencyID": 1,
"title": "A Pleasant Surprise",
"comment": "From the moment we checked in we were met with open arms and given complete attention and right across from the casino was the best and the tv's were huge and the bed was like a cloud and the view was right out to the casino and the TGIF was incredible and the Starbucks was delicious and the pool was like bath water...need i say more?! I would say the only thing that took me was the cost of parking as i didnt expect to pay for parking since was a guest of the hotel but who knows maybe it is always like that."
},
{
"reviewID": 12063839,
"hotelid": 814,
"userName": "JKLA",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fort Worth, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The bed is comfortable!",
"frequencyID": 2,
"title": "My stay was too short!",
"comment": "I only stayed one night, unfortunately. The hotel staff was incredibly helpful and responsive. My bed was so comfortable and I loved having a balcony overlooking the oceanfront. The in room coffee was great and having a refrigerator in the room was perfect!"
},
{
"reviewID": 12064493,
"hotelid": 115,
"userName": "JWFW",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No Comment",
"frequencyID": 2,
"title": "Did Not enjoy My stay at all",
"comment": "This hotel provides for you in your room, NO microwave oven, NO refrigerator, NO free internet services The walls are paper thin, at 3:30 a.m., I was awake by the couple next door making love. I heard both of them reach their climax."
},
{
"reviewID": 12064628,
"hotelid": 111,
"userName": "guest101",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "south carolina",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "only fair-",
"frequencyID": 2,
"title": "guest",
"comment": "Bathroom never cleaned to my satisfaction although the shower features are good,"
},
{
"reviewID": 12064819,
"hotelid": 3175,
"userName": "JewelLady",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Arlington, TX, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great stay",
"comment": "This hotel had one of the most comfortable beds I've ever slept on in a hotel. The room was spacious and comfortable. Staff were unfailingly cordial and helpful. The restaurant and snack market offered good selections, well prepared and promptly served. I was very pleased with my entire experience at the Belvoir Arlington."
},
{
"reviewID": 12064844,
"hotelid": 380,
"userName": "hoffy123",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Prime location. Nice hotel, but crowded",
"frequencyID": "",
"title": "Pleasant stay",
"comment": "This is the second time we stayed at this hotel. I would say this is an average hotel. The room was clean but could use some updating. The hotel was extremely crowded. Note this was the only hotel that I have ever stayed in that I couldn't extend the check out time as a gold BPG member. In the evening we would sit out by the pool and have drinks. The only issue with this was that most of the time we had to go up to the bar to get drinks even though there was a one or two waitresses and in the evening the crowd was minimal. The location of the hotel is excellent it is in walking distance of wakiki beach and shopping. I would recommend this hotel even with the few issues it has. We enjoyed our stay."
},
{
"reviewID": 12065118,
"hotelid": 1143,
"userName": "Jw6157",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Evanston, IL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location & the business surrounding",
"frequencyID": 2,
"title": "Great place to stay",
"comment": "Right at 610 exit, easy frm 59"
},
{
"reviewID": 12065119,
"hotelid": 421,
"userName": "LenLove",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Maryland, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel was very convenient to central shopping stores, Broadway and restaurants.",
"frequencyID": 2,
"title": "Very pleased with the room accomodations",
"comment": "Our family stay at the hotel exceeded our expectations. The room was comfortable and not as small as some quoted reviews expressed by a couple of guests. The staff was very courteous and helpful. I look forward to my next visit to New York and stay with Belvoir Hotel."
},
{
"reviewID": 12065495,
"hotelid": 914,
"userName": "Grampie19a",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Citrus Springs, FL, USA",
"arrivalMonth": "10/2012",
"datePosted": "10/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Everyone that works there is very helpful.",
"frequencyID": 2,
"title": "Great hotel features",
"comment": "Have stayed here 2 times. Very satisfied with both stays. Everyone that works there is very helpful."
}
]