[
{
"reviewID": 8059695,
"hotelid": 995,
"userName": "Scoony68",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kelowna, BC, Canada",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Close to Disneyland",
"frequencyID": 4,
"title": "Noisy",
"comment": "I stay frequently at Belvoir Hotels due to my job. I found this hotel in need of renovation. The carpet in my room was stained and needed replacement. There were constantly kids running up and down the hallway on the 3rd floor and the room was recommended to be quiet when we checked in. In the adjoining room there was constant barking from a dog! I don't know why Belvoir would allow dogs on the 3rd floor, or why someone would take their pet to Disneyland? I will not be staying at this property again! Even though I am complaining about the property, the staff were great! Kudos to them!"
},
{
"reviewID": 8059734,
"hotelid": 1556,
"userName": "mahalo",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't let the negative reviews scare you away from this hotel.",
"frequencyID": 3,
"title": "Why the negativity?",
"comment": "I was nervous about staying here after the negative reviews. Erika checked us in very friendly. Both elevators worked, we had a suite on floor 14 the side were you supposedly can hear the hwy did not hear any noise everyone talked about. Room very clean, restaurant very good,fitness center clean plenty of towels. We had a great week here."
},
{
"reviewID": 8059883,
"hotelid": 430,
"userName": "DrK1",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Japan",
"arrivalMonth": "7/2011",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location for business.",
"frequencyID": 2,
"title": "Great Hotel with a little disappointment",
"comment": "The hotel was great. Only disappointment was the Concierge person. Unkind and no smile. Her attitude was rude, so it was difficult to trust the information that she has given."
},
{
"reviewID": 8060004,
"hotelid": 3207,
"userName": "David4906",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Washington, DC",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor registration process. Took me 45 minutes just to check in.",
"frequencyID": 2,
"title": "Business Trip",
"comment": "Waited 45 minutes to check in and then the clerk gave me keys that didn't work. When I went back to the front desk, he told me to get back in line. I refused. Waiters in restaurant seemed to want me to move on more quickly then I was ready. There was trash in the hallway and room was average, at best."
},
{
"reviewID": 8060016,
"hotelid": 166,
"userName": "Travelller",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Visit south street, 10 mins walk from the hotel",
"frequencyID": 3,
"title": "Loved it",
"comment": "I ended up staying here because it was so close to so man my things to do in Philly like historical attractions like the liberty bell and also close to a hot spot like south street! The hotel was very nice, very neat, and the fitness center was in great condition and had very good equipment! I'll definitely stay here again, also the staff was very helpfull!!"
},
{
"reviewID": 8060497,
"hotelid": 392,
"userName": "Capital",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sioux Falls, SD, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "wish list",
"comment": "I know that you are trying to meet the needs of many different travelers. I do wish you didn't offer pornogrophy for viewing."
},
{
"reviewID": 8060735,
"hotelid": 151,
"userName": "PAtravellers",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pottsville, PA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The ease of getting into and out of Manhattan.",
"frequencyID": 3,
"title": "Customer Service",
"comment": "Daphne at the front desk did an exceptional job. She went above and beyond to let us know about hotel services and details that made our stay stress-free and memorable."
},
{
"reviewID": 8060772,
"hotelid": 5624,
"userName": "Sleepy123",
"overall": 3,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "EXTREMELY noisy.",
"frequencyID": 4,
"title": "Can't recommend",
"comment": "My wife and I have never been so sleep deprived on a vacation. With no air conditioning, we are forced to sleep with the windows open. But it is SO noisy outside your facility, earplugs AND the pillow wrapped around my head did nothing to stem the on-going street noises. I am a Grandbourne Vacation owner, and I will never again stay at your facility. Just terrible."
},
{
"reviewID": 8060783,
"hotelid": 1725,
"userName": "Lamar",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic Service",
"frequencyID": 2,
"title": "Perfect Place To Stay",
"comment": "Amy Bennett and her staff are great to work with. I highly recommend this hotel to anyone looking for a quality stay."
},
{
"reviewID": 8060795,
"hotelid": 102,
"userName": "Traveler77",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "This hotel has great staff",
"comment": "The hotel staff were great, as were the accommodations."
},
{
"reviewID": 8060866,
"hotelid": 1556,
"userName": "MamaJ",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Breakfast was delicious",
"frequencyID": "",
"title": "Great Breakfast, great location but that's about it",
"comment": "Room wasn't available at checkin, still being cleaned. Get in room and their is mold in tub ( obviously not cleaned very well). Room has two beds- one rock hard mattress (the floor was softer). I reserved the room for 4 people yet EVERYDAY I had to ask for more towels as they only put 3 in each day. Elevator is about the slowest I have ever seen!!! There is ONE dryer and ONE washer for the entire hotel( there are 14 floors) needless to say it was NEVER open. (we were there for over a week) Front desk staff was hit or miss, some were great others were down right rude. Suggestions would be to have a hotel guest parking lot and one for the conference rooms as every night they had something going on at the hotel and I as a paying guest had to park pretty much in the car lot next door each night. BUT the breakfast was delicious and location (close to a ton of restraunts, mall, major freeways) was great!"
},
{
"reviewID": 8060894,
"hotelid": 1137,
"userName": "Bob02026",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel has modern amenities and staff is very professional.",
"frequencyID": 2,
"title": "Nice Hotel",
"comment": "This hotel has modern amenities and staff is very professional."
},
{
"reviewID": 8060986,
"hotelid": 196,
"userName": "IndyJoe",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, Location, Location!",
"frequencyID": 3,
"title": "Great Conference & Great Hotel",
"comment": "The Belvoir Chicago Hotel & Towers exceeded my expectations for the four days I called it home during a recent conference. Kudos to hotel management for a beautiful facility, outstanding staff, and an overall professional operation. I'm looking forward to a return trip in the near future."
},
{
"reviewID": 8060996,
"hotelid": 115,
"userName": "VisionaryDiva",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Lafayette, IN, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's not worth the price stay somewhere else with cheaper rates, bigger rooms, and more free amenities",
"frequencyID": 2,
"title": "Very Disappointing",
"comment": "The pool was not working. We had made arrangements over the phone over the course of a week to make sure hotel would use credit card on file but when I got there they said u was given the wrong information. For the price of the room there should have been some type of free breakfast instead it was average cost of 22.00 per person as was quoted to me over the phone from room service. Friday and Saturday night the bar closed early according to listing in my room. However, when I called to double check I was told bar closes at 1:30am went down at 12midnight approximately 5 minutes after my phone call and was informed the bar was closed. After that I barely stayed in the room parking was not convenient after a certain point in the night and it proved easier and more relaxing to stay elsewhere. Just was not worth the price and I will never recommend."
},
{
"reviewID": 8061000,
"hotelid": 198,
"userName": "pk8489",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Louisville, KY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Exemplary employees!",
"frequencyID": 3,
"title": "The ONLY place I'd stay!",
"comment": "SMC is like my home away from home. The staff make you feel like you've arrived at home; they make you feel like you are the most important guest they've had all year-on every stay. I love this hotel-it is warm and inviting, the rooms are always well maintained, and the hotel maids welcome you each day like family. This trip my stay was in the Andrew Jackson Suite-so lovely! This hotel is my answer to any kind of travel to Nashville."
},
{
"reviewID": 8061041,
"hotelid": 421,
"userName": "MKAtlanta",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "atlanta",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location is superb. staff is friendly and remembers returning guests.",
"frequencyID": 4,
"title": "warm welcome after long absence",
"comment": "I came to NYC for a weekend after months away. The hotel management remembered me in-person from many frequent stays over past years. Less than an hour after checking-in, a bottle of wine, and a bowl of fruit were sent to my room along with a hand-written note from Kenny - the manager on-duty. Talk about warm hospitality from a big NYC hotel."
},
{
"reviewID": 8061092,
"hotelid": 832,
"userName": "Kitkatkatie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Midlothian, VA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Customer Service is the BEST!",
"frequencyID": 4,
"title": "Customer Service at its BEST!",
"comment": "Out of everything that was excellent, I really feel the need to mention Miriam at the front desk. Her welcoming attitude and assisting suggestions were priceless during our overnight stay."
},
{
"reviewID": 8061168,
"hotelid": 421,
"userName": "LibraryTeach23",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location for shows and tourist attractions.",
"frequencyID": 3,
"title": "Handy Location",
"comment": "I stayed at the hotel for the conference I attended in July. The proximity to everything I wanted to see was a great bonus. Shows, proximity to Times Square, subway 5th Ave. made the visit fun."
},
{
"reviewID": 8061208,
"hotelid": 270,
"userName": "Lfrequenttravel",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Hope, PA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Across the street from the convention center",
"frequencyID": 4,
"title": "Good hotel in practical location",
"comment": "First room we checked into was dirty and refrigerator was not cleaned out from previous guest. Manager gave us another room, again a dirty refrigerator. Except for an apology no accommodation was offered for this major inconvenience which as a platinum member I would have expected."
},
{
"reviewID": 8061217,
"hotelid": 1162,
"userName": "OutOfTownGuest",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "richmond, va",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Mixed feelings",
"comment": "-Place was clean but really worn out from use."
},
{
"reviewID": 8061226,
"hotelid": 434,
"userName": "Brian86",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Columbus, OH, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not worth the money spent",
"frequencyID": 2,
"title": "Disappointed",
"comment": "My family and I were attending a wedding in Raleigh and decided to turn it into our first family vacation and do it in style. Staying at a Belvoir seemed to be a good start. The staff was very friendly, helpful and professional and the 1st and 2nd floor of the hotel are nice. The rooms are an absolute disappointment and over-priced. We had to have the exhaust fan fixed, the windows are cloudy and didn't seal properly so they leaked air and water. The carpet needs to be professionaly cleaned. The window ledge had water damage and we had to keep our 1 yr old from picking at it and eating the paint. After we checked in, we found out that you will be nickle and dimed to death. All of these are indicators that this hotel has seen it's best days behind it and is headed downhill. The other hotel we stayed at, for a cheaper price, was far better than this hotel. I feel bad for the hard working staff at this location."
},
{
"reviewID": 8061285,
"hotelid": 756,
"userName": "Eagle1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "LI, NY",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good value",
"frequencyID": 4,
"title": "Castle",
"comment": "I like the value and location. Staff is very helpful. However, mechanical problems and the time to repair were annoying."
},
{
"reviewID": 8061293,
"hotelid": 1144,
"userName": "3/30/2012",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "TN",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "This Hotel was not very accomodating",
"comment": "From the time I arrived at 4:00PM the room was not ready. The parking was horrible and I couldn't find a space in the hotel parking garage but still paid to park. I would not stay here again."
},
{
"reviewID": 8061374,
"hotelid": 127,
"userName": "ConnieJ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Temecula, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is not downtown, but the $1.00 shuttle makes it well worth it! The views are excellent.",
"frequencyID": 2,
"title": "Fantastic Weekend",
"comment": "I checked my husband and I in for his 57th birthday weekend getaway. We loved the hotel and everyone was so helpful and kind."
},
{
"reviewID": 8061422,
"hotelid": 434,
"userName": "Chop16",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Washington DC",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "not to stay there",
"frequencyID": 4,
"title": "God awful Hotel",
"comment": "Other than the front desk staff, this hotel was a nightmare!"
},
{
"reviewID": 8061442,
"hotelid": 1474,
"userName": "Pete60",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Pontiac, IL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's a hidden jewel.",
"frequencyID": 3,
"title": "Exceeded Expectations!",
"comment": "The Read definitely made my family feel at home. Spacious rooms, plus a dash of nostalgia , made our stay very enjoyable. We most assuredly will add this to our travel spots in the future."
},
{
"reviewID": 8061505,
"hotelid": 1137,
"userName": "silversnake1326",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Easton, PA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Trip into the City!",
"comment": "We stayed at this facility for the weekend (2 nights). The hotel and room were very clean and nicely appointed. The staff was very helpful and courteous."
},
{
"reviewID": 8061551,
"hotelid": 3077,
"userName": "7/1/2012",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Wisconsin",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Small pool and small hot tub.",
"frequencyID": 2,
"title": "Small Pool & Hot Tub",
"comment": "The hotel is clean and comfortable. The pool and hot tub appear like they have been cut in half. They are both small, especially the hot tub that is very narrow and only holds 4 people. We had many people from our group staying at this place for a wedding, the location of the wedding was barely outside the 5 mile radius of their shuttle use. Despite the fact the shuttle was always sitting unused they were not willing to take us to and from the wedding location...yet we gave them a ton of business that weekend. No free breakfast, only a menu or $12 buffet. If you don't care about either of those complaints then the hotel is an okay place to stay."
},
{
"reviewID": 8061690,
"hotelid": 802,
"userName": "travelbug1212",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Erie, PA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Will meet all your expectations for a reasonable price.",
"frequencyID": 2,
"title": "nice area",
"comment": "Everything was great, only little complaint was the A/C system in the room blew out pretty hard on you while in bed. Would stay again. The view from some rooms and the restaurant are fabulous. Good location. Staff friendly, everything clean. Suites were roomy and nice kitchen area."
},
{
"reviewID": 8061731,
"hotelid": 3068,
"userName": "Daisy363",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Va",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The pools were nice",
"frequencyID": 2,
"title": "This hotel is not what I expected",
"comment": "Unfortunately we were not happy with the"
},
{
"reviewID": 8061734,
"hotelid": 196,
"userName": "Mike823",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful views of the Chicago River and easy walking distance to Lake Michigan.",
"frequencyID": 2,
"title": "Nice hotel, but......",
"comment": "Accommodations were very nice and location is great. We had serious issues with the elevators where groups of people were literaly waiting in line to go upstairs. Also, I was disappointed in the car valet service. I returned to the hotel after dinner and there was no one on duty. A sign instructed me to go to reception for service. So I had to wait in line. Not the kind of service I expect at a Grandbourne hotel."
},
{
"reviewID": 8062059,
"hotelid": 1233,
"userName": "millll",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel has a great location and features",
"comment": "We enjoy staying at this hotel for the nice amenities, pool and exercise and clean rooms."
},
{
"reviewID": 8062136,
"hotelid": 1047,
"userName": "Bob18",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Upstate NY",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Stay somewhere else",
"frequencyID": 4,
"title": "Needs alot of help",
"comment": "Check in took over an hour and I was first in line (checking in at 430pm)"
},
{
"reviewID": 8062169,
"hotelid": 96,
"userName": "ArkansasTravler",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Arkansas, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff",
"frequencyID": 2,
"title": "Dallas",
"comment": "We enjoyed our stay at this Hotel it was clean and comfortable very busy lobby but thats ok. I had to go out very late around 2am to get some meds and a staff member with out saying so sort of followed me to my room once he saw my room card he was happy. (I like that) they were very concerned with safety. Didn't like that i had to pay 10 bucks a day for internet for each device."
},
{
"reviewID": 8062311,
"hotelid": 33,
"userName": "FOX1212",
"overall": 3,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Wilkes-Barre, PA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The pool was nice",
"frequencyID": 3,
"title": "THE WORST NIGHTS SLEEP I HAVE EVER HAD",
"comment": "I had booked a room at your Baltimore North hotel for July 27-29. About a week prior to that we decided to come down a day early. I called your hotel to book a room for th 26th as well. I was told that your hotel was booked. I then went on Hotwire and booked a hotel room for that night instead. Once I confirmed the reservation I was told by Hotwire that it was your hotel that I was being booked at. This was of course after I was told by your staff that the hotel was book. The first room we were given for the 26th was a nightmare. There were people hanging out in the hallway until 10:30 at night. When that noise finally died down the room next to us exploded with children screaming and running around the room until 1:00 in the morning. I have never stayed in a hotel that was that loud. It sounded like these people were in the same room as we were. I had my two small children with me and none us go to sleep until after 1:00 a.m. When I checked out of that room in the morning and into our original reservation I told the front desk how disatisfied I was with our room and the experience thus far with your hotel. All I received was a \"Sorry\". Our next room was nice and much more quiet. However, when we booked that reservation we booked it to include breakfast in the morning. The breakfast was a joke. Unless you got there at 6:00 a.m. there was no food left. We ended up eating in the restaurant the next day and waited 45 minutes for an omlette. I will say we did enjoy the pool, however that is about where our happiness with this stay ends."
},
{
"reviewID": 8062438,
"hotelid": 3052,
"userName": "Paul50",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Stay",
"comment": "Thanks to the excellent staff of the Belvoir Tribeca for an excellent one week stay at your hotel. We felt as though we were home for our visit to NYC. Nice to be greeted each morning, front desk was able to handle our needs for faxes and package delivery."
},
{
"reviewID": 8062553,
"hotelid": 111,
"userName": "ClayO",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Think twice before booking if you are looking for a relaxing stay and responsive service.",
"frequencyID": 2,
"title": "Less than we expected",
"comment": "Unfortunately, this was our least satisfactory experience with a Grandbourne stay. We had very long waits for bell service both at check-in and departure. I had to call the front desk and remind them I needed help bringing in our family's luggage after waiting outside for about 20 minutes. There were many people there for some event, but they were just hanging out, not checking in or out. We had a similar experience at check-out, with no explanation or apology, and we did not check out at a busy time. The room and general decor were a little worn, but adequate. I spoke with an BPG rep about our experience, and they were very kind in receiving our comments. They even offered extra Starpoints as an accommodation, but those have never been issued."
},
{
"reviewID": 8062557,
"hotelid": 421,
"userName": "PrairieRose",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Convention",
"comment": "One of 2000 women attending a convention, I was pleased with the service and location to New York City attractions. I walked to most places I wanted to visit. One glitch was getting the bill split correctly for the four of us sharing a room. The desk person was courteous, but the process was lengthy and cumbersome."
},
{
"reviewID": 8062655,
"hotelid": 1569,
"userName": "Navysteve71",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice hotel with great location.",
"frequencyID": "",
"title": "Great hotel for Disney visit",
"comment": "We stayed here for a 3 day Disney trip. The hotel is about 3 blocks from the park entrance, but we opted for the shuttle service (adults $10/3 days, kids $2). We ate breakfast sandwiches in the lobby's sandwich shop each day, which also doubles as a small convenience store. We stocked up on small snacks and sandwiches to bring into Disney. The heated pool (and jacuzzi) offered a relaxing break after a long day of amusement park fun. Poolside bar serves appetizers and beer/wine/soda and has a TV. My IPAD was also able to pick up free WiFi service from the lobby while poolside. Hotel staff was friendly and courteous at every opportunity. Will definitely stay at this hotel again!"
},
{
"reviewID": 8062656,
"hotelid": 321,
"userName": "Senifer",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "1/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's near restaurants and shopping malls.",
"frequencyID": "",
"title": "Best hotel for the value",
"comment": "We stay at this hotel everytime we visit South Florida. The hotel is near everything that we need - shopping, restaurants."
},
{
"reviewID": 8062725,
"hotelid": 430,
"userName": "suzzy",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Illinouis",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 2,
"title": "mrs",
"comment": "great location friendly employees great atmosphere"
},
{
"reviewID": 8062789,
"hotelid": 1564,
"userName": "TennisFamily",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and pool area!",
"frequencyID": 2,
"title": "Great location and comfort!",
"comment": "Stayed on Club Level and room was fine - not run down as many other reviews have stated. Staff was great - especially valet parkers and restaurant/bar staff. Front Desk was fine but could be a little more \"high energy\" and friendly. :) Pool area was perfect - right on the river, so wonderful view/atmosphere. Food was yummy too! Would definitely stay there again."
},
{
"reviewID": 8062887,
"hotelid": 1162,
"userName": "Orlando",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Great Customer Service-Dog friendly",
"comment": "I was very impressed with the customer service provided by the hotel personnel. Friendly, considerate and good manners. Very gracious with my dog. Clean and convenient to all Orlando activities. Pool area is beautiful."
},
{
"reviewID": 8062957,
"hotelid": 1162,
"userName": "Vivian25",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Miami, Florida",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great pool area!!!!",
"frequencyID": 2,
"title": "Better than expected",
"comment": "I had stayed before the renovation and did not think that it would look as good as the pictures on the website. Boy was I wrong. It exceeded it. The pool area is amazing!!! My teenagers had so much fun even enjoying the slide. The outdoor bar/grill was amazing; the food and service was exceptional. The staff remembers you and is so friendly, interacting with us and always smiling. I recommend to everyone. Plan on staying here again and again."
},
{
"reviewID": 8063003,
"hotelid": 1391,
"userName": "SandyB",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chandler, AZ",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel has great accommodations and service",
"comment": "My husband and I spent one night at the hotel and had a wonderful experience. In fact, we are planning another trip there soon since the resort is so inviting and relaxing. We especially had great service at the front desk from Brandi. In fact, she remembered our names and greated us each time she saw us during our stay."
},
{
"reviewID": 8063118,
"hotelid": 1474,
"userName": "bbqgirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "even though it's a historic facility it was clean and well maintained, and the staff was terrific!",
"frequencyID": 2,
"title": "Great Place to stay!",
"comment": "Lovely historic hotel and great location allowed a terrific mini-vacation for our family. I found the staff and facility to be exceptional."
},
{
"reviewID": 8063303,
"hotelid": 1327,
"userName": "Rekcarc",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Really Bad Experience",
"comment": "I reserved two nights with Belvoir at Salt Lake city using points (16000). Firstly I have to say their service is really disappointing. I emailed them about the airport shuttle service about how it works, The only response was the manager would be back 2 days later, but I did not receive any till now. What really surprised me was that when I called to cancel one night due to the change of flight, I was told that the room I reserved was not available. I really don not understand why I booked two nights half a month ago and it became not available to me. At last their representative canceled all my reservation, which means I had to book another hotel. All in all, the experience with Belvoir at Salt Lake City was unbelievably disappointing. I would not suggest this hotel at all."
},
{
"reviewID": 8063802,
"hotelid": 814,
"userName": "Jay850",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Needs improvement on service",
"comment": "We had a great view (ocean front) but the room never got vacuumed or dusted in our 4 night stay and on Friday one of the shower towels was dirty with some black stains on it. Basement floor stinks really badly, no clue though as why."
},
{
"reviewID": 8064080,
"hotelid": 883,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Denver, Co",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Club level rocks~",
"frequencyID": 2,
"title": "Home away from Home",
"comment": "Our family stayed one night as a treat for the weekend inside the city limits! The kids loved it, the pool was awesome, the staff was great and the rooms were super comfy!!!"
},
{
"reviewID": 8064220,
"hotelid": 1727,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ottawa, ON, Canada",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is superior to midtown AND this hotels rooms are superior to most others in NYC",
"frequencyID": 2,
"title": "Why pick midtown when you can pick Brooklyn ?",
"comment": "The location of the hotel is actually better than midtown. The hotel was great, we got an upgrade from a staff member on the ball realizing we were in our suite and added two days to a non-suite. As such, I will always stay here if possible and book rooms for touring bands that I employ. The only problem was the non-dairy creamer was bad and no fridge in room. Ask for some cream from room service and get ice, you'll be fine. Make sure you update your GPS, there are many one ways in Brooklyn that try to lead you down one ways."
},
{
"reviewID": 8064250,
"hotelid": 127,
"userName": "Lucy2011",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego",
"arrivalMonth": "7/2011",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "stay in the tower",
"comment": "Unfortunatly our stay in the lanai room was bad, that whole section feels like your staying in a motel. once we were moved to the tower, the rooms were beautiful and thats when it felt like vacation. Would stay here again but in tower only"
},
{
"reviewID": 8064352,
"hotelid": 3207,
"userName": "Christi",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Slow check-in. Bring a book",
"frequencyID": 2,
"title": "Very slow check-in",
"comment": "The first impression was terrible. It took a half hour to get checked in at the registration desk. It felt like we were waiting at airport security. By speaking with other guest learned it had been that way for several days. This was 5pm. Need more registration clerks. They were too busy to answer questions about the amenities of the hotel. Did eat at the Sports Grill - it was great. Probably won't go back. Many options in downtown Dallas."
},
{
"reviewID": 8064360,
"hotelid": 353,
"userName": "jbh1usa",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Jackson, MS",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Stay at one of the other Grandbourne hotels if you have the option.",
"frequencyID": 2,
"title": "Needs work",
"comment": "The hotel was undergoing construction while I was there. The construction began at 7 AM and continued till approx 5PM. This is New Orleans and everyone in the hotel could hear the construction no matter where you were in the hotel. After a night out in New Orleans, the last thing I wanted to hear was hammering and drills."
},
{
"reviewID": 8064415,
"hotelid": 1552,
"userName": "JEHNN",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Good hotel but extras are at a cost.",
"comment": "Hotel is located near Disneyland Parks, shopping and restaurants. Be ready to pay for extras, in room internet, roll away, fridge, etc... Hotel has shuttle service to/from the Disneyland Parks at an extra cost of course."
},
{
"reviewID": 8064435,
"hotelid": 1727,
"userName": "Ladyace9",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Brooklyn, NY",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel all around met my expections.",
"frequencyID": 2,
"title": "Super courteous",
"comment": "The entire staff was very accomodating and knowledgable about the area. The neighborhood felt safe and it was close to downtown shopping area. Plus hotel was near a couple of subway stops. Private car service was available right at the front door."
},
{
"reviewID": 8065041,
"hotelid": 83,
"userName": "Andrea001",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is ideal! Close to everything and a short walk to Universal Studios. Staff are genuinely kind and they are there to make sure you have a good experience.",
"frequencyID": 2,
"title": "Exceptional hotel and staff",
"comment": "We were exhausted coming off another trip/flight and not sleeping for 40 hours, and Max at check in was so gracious and kind. He totally took care of us and made our stay so very special! I was here for a conference a few years ago and loved it so we came back to take the kids to Universal Studios (a few minutes walk from the hotel, with a free shuttle out front!). The hotel went through a renovation and is so beautiful! The rooms were gorgeous and very comfortable. Universal was awesome. The breakfast buffet was delicious and our server Maria was so very charming and kind. The whole trip was an A+++ experience! Thank you Belvoir and Max!!!"
},
{
"reviewID": 8065054,
"hotelid": 40,
"userName": "Lady24",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Club Lounge is great",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "Very professional yet friendly staff. The club lounge was wonderful. Breakfast was good, but the appetizers were delicious. I had a very pleasant stay and will definitely be back."
},
{
"reviewID": 8065056,
"hotelid": 5607,
"userName": "Cindy262626",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Belvoir vistana villages",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Service is lacking",
"frequencyID": 4,
"title": "Service is lacking",
"comment": "As an owner at this resort I am deeply upset in the service that was provided during our most recent stay. The service at the check in/out is extremely slow and not very friendly. The room itself was lacking and to top it off when we checked in, we found a triple X movie in the dvd player.. When we took it up to the front desk all that was said was sorry. I feel that service is extremely lacking. Not sure what has happened but def needs some help. I pay alot of money to have a nice place to stay for vacation."
},
{
"reviewID": 8065102,
"hotelid": 1557,
"userName": "spotteddog",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "St. Joseph, MO",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "2 Things Missing",
"comment": "The Belvoir West DesMoines is a beautiful Hotel, with an excellent staff, and very nice rooms. The only two things I missed in my room were a small refrigerator, and a ceiling fan in the bathroom. Thank you for accepting cash for my room and deposit!!!"
},
{
"reviewID": 8065113,
"hotelid": 33,
"userName": "jr449",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and comfortable.",
"frequencyID": 3,
"title": "Great Stay in Towson",
"comment": "The hotel was clean and well run. The employees, from the front desk to the dining room to the cleaning staff were friendly and helpful. Great area with shops and places to eat. Would love to return someday."
},
{
"reviewID": 8065131,
"hotelid": 151,
"userName": "TravelinKen",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Chicago, IL",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Lots of Free Self Parking",
"frequencyID": 4,
"title": "Second Stay",
"comment": "This was my second stay at this hotel because it's near to my corporate office. I was pleased that as a Platinum member that I was upgraded to the Club level. It's a business Belvoir hotel and I like the full service (real) Starbucks in the hotel."
},
{
"reviewID": 8066789,
"hotelid": 756,
"userName": "DDC2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location just minutes away from Natick mall and a lot of great restaurants nearby. Also, it is only 30 mins from Boston and the price is very reasonable.",
"frequencyID": 2,
"title": "This hotel is my choice of stay each time when visiting Boston",
"comment": "I am so delighted when I found out that my room was upgraded to a corner room. I felt special and it made my trip a fantastic stay. This hotel is always my choice of stay not only it mirrors a castle, the room is clean and my son enjoys swimming at the pool each time we were here. Staff has been very helpful and it is a great hotel at a convenience location where it is closed by the Natick mall and surronded by a lot of great restaurants in the area."
},
{
"reviewID": 8066796,
"hotelid": 995,
"userName": "ANA22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CALIFORNIA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "OVERALL A GREAT PLACE TO STAY!",
"frequencyID": 3,
"title": "BEAUTIFUL HOLTEL/RESORT!!!!",
"comment": "OVER ALL MY FAMILY AND I LOVED IT!!! ROOMS WERE SPACIOUS, CLEAN, COMFY BEDS (PILLOWS TOO SOFT) YOU WOULD THINK BOTTLED WATERS WOULD BE FREE BUT NOPE. GROUNDS WERE GORGEOUS AND FICILITIES AS WELL. CLOSE TO DISNEY AND SHUTTLE VANS WERE CLEAN. ONLY REASON I GAVE 3 STARS IS FRONT DESK PEOPLE A LITTLE COLD."
},
{
"reviewID": 8066807,
"hotelid": 3676,
"userName": "Virginiatravelers",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arlington, VA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Wonderful surprise!!!",
"comment": "Loved our stay. Husband commented that the king suite was bigger than our first apartment!"
},
{
"reviewID": 8069062,
"hotelid": 674,
"userName": "Cyn13",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "so close to Sesame - free shuttel",
"frequencyID": "",
"title": "What we needed",
"comment": "This hotel was exactly what we needed for this trip. We spent the weekend enjoying Sesame Place and needed a hotel that felt clean, safe and was easy to get to. I felt comfortable letting my two little ones crawl on the floor and the location couldn't be easier for Sesame."
},
{
"reviewID": 8070022,
"hotelid": 664,
"userName": "mwashburn",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fort Myers, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location to the Beach volleyball tournament was perfect",
"frequencyID": 4,
"title": "Awesome location for beach volleyball tournament",
"comment": "Our family had a blast. We travel from the west coast several times a summer to play in the beach volleyball tournaments hosted at the beach. My daughter plays juniors on Sunday and I play on Saturday. Having the hotel so close is amazing. We also are gold members with Belvoir and we got the complimentary late check out that kicked butt on Sunday because my daughter made it to the finals and our day was later than we expected. Thank you for a wonderful weekend."
},
{
"reviewID": 8070038,
"hotelid": 151,
"userName": "CambridgeTraveler",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Cambridge, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, across from the Meadowlands complex",
"frequencyID": 2,
"title": "Average for Belvoir Brand",
"comment": "Waited too long for check in and check out, especially check out. They had a large group checking in and did not prepare for it. Unable to check out and get a receipt, lines were 5 deep. They also don't answer their phones, which I tried to do after the fact to get a receipt. Clearly, they need to work on the staffing issues."
},
{
"reviewID": 8070188,
"hotelid": 115,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tupelo, MS, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Very disappointing stay",
"comment": "I have stayed at the Birmingham Belvoir many times. I made the reservation as normal through BPG for a club level (17th floor) ateium balcony room.When we arrived, the staff had our reservation incorrect. After speaking again with management and waiting over an hour, we were finally moved to the appropriate room. My reservation included breakfast for 2 adults for the entirety of our stay. However we were not provided the coupons at check in and at breakfast our first morning I had to again speak to management and pull up my reservation confirmation to prove the validity of my claim. Housekeeping left cleaning supplies in the bathroom and failed to restock the toiletries in our room. Valet was confused as to our room and vehicle and therefore getting our car was always a chore. The staff acted as if we were burdensome for the entirety of our stay. The pool was closed for maintenance."
},
{
"reviewID": 8070341,
"hotelid": 3205,
"userName": "Randy52",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Denver, Co",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Location",
"comment": "Went to A Rockies game while we were there. Riding the mall bus woked out great."
},
{
"reviewID": 8070785,
"hotelid": 315,
"userName": "Artie",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Arizona, USA",
"arrivalMonth": "7/2011",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The rooms are small and inconvenient.",
"frequencyID": 4,
"title": "Beware !!",
"comment": "The rooms in this hotel are extremely small. If your party is three persons or more, you will find it very inconvenient unless you have a suite (of which there are only 8 in the hotel). The rooms also offer very little storage for your belongings and lack conveniences such as hooks or bars for hand towels and counter space on which to place your necessities. The closets are tiny and a lot of the closet space is occupied by the ironing board. The best thing about the hotel is its location."
},
{
"reviewID": 8070790,
"hotelid": 421,
"userName": "SassyTeacher1",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York City",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "There are many meeting rooms and it is a good location for large conferences, however there needs to be adequate staff available at registration.",
"frequencyID": 3,
"title": "Disappointed In New York",
"comment": "When I entered the hotel I was shocked and disappointed at the long line for registration. There was not enough staff available to handle the volume, even though the hotel was aware that there was a large convention coming into the hotel."
},
{
"reviewID": 8070840,
"hotelid": 1266,
"userName": "michele5by5",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Palm Beach, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "CLEAN and FRIENDLY!!!!!",
"frequencyID": "",
"title": "amazing little hideaway",
"comment": "Wow! Pleasantly suprised at the CLEANLINESS and FRIENDLINESS of the room and entire staff!"
},
{
"reviewID": 8071288,
"hotelid": 1582,
"userName": "CindyNC",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Hillsborough, NC",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "pets allowed",
"frequencyID": 2,
"title": "Great hotel stay",
"comment": "Rooms were well appointed, staff very helpful and friendly, and loved the BPG Club Room with breakfast. This was a great stay, and we appreciate that they allow small pets."
},
{
"reviewID": 8071299,
"hotelid": 1784,
"userName": "Jmart12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fort Worth, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "This hotel was amazing",
"comment": "The room was perfectly clean when we arrived. The staff was sure to keep quiet when the do not disturb sign was up. When any questions were asked, everyone was quick to help and were smiling and happy the whole time! What an amazing hotel!"
},
{
"reviewID": 8071967,
"hotelid": 421,
"userName": "Snapper66",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Great place if you have a bad back",
"comment": "They do not have rollaway cots anymore, but some rooms have a chaise lounge which are very firm but extremely comfortable."
},
{
"reviewID": 8074276,
"hotelid": 377,
"userName": "STEVID47",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "nj",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location, lobby",
"frequencyID": 2,
"title": "nice",
"comment": "no beach small pool you have to fight for chairs"
},
{
"reviewID": 8075030,
"hotelid": 1726,
"userName": "alfie17",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boynton Beach, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its convenience to everything in Myrtle Beach",
"frequencyID": 2,
"title": "vacation stay",
"comment": "This hotel was better than staying at a time share for our purposes."
},
{
"reviewID": 8077904,
"hotelid": 94,
"userName": "BrookhavenPal",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Worthington, OH",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location!",
"frequencyID": 1,
"title": "Highly Recommend",
"comment": "Was met with a smile by the front desk clerk. Found my room to be very clean and well-maintained. Didn't use facilities as my trip was short and there was no time . . . hopefully, I'll be able to do so on another trip."
},
{
"reviewID": 8078226,
"hotelid": 607,
"userName": "ginger2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Village of Pelham, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location.",
"frequencyID": 3,
"title": "The Hotel is warm and accomodating. The staff was very professional.",
"comment": "Thank you! We had a wonderful time and loved the lounge up on the 6th floor. The staff was very helpful."
},
{
"reviewID": 8078973,
"hotelid": 171,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "New York NY",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its beautiful ,clean,and best for any occasions",
"frequencyID": 2,
"title": "The hotel is well planned.",
"comment": "I love everything about the hotel ,my family don't want to leave the hotel,my family next vaccination will be use in the hotel.I recommend the hotel for any occasions because the hotel is well planned with great equipment and features ."
},
{
"reviewID": 8080594,
"hotelid": 802,
"userName": "Drm24",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "cuyahoga falls,oh",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff",
"frequencyID": 1,
"title": "Great Hotel",
"comment": "The room was excellent. Front desk staff was very friendly and accomidating to my needs."
},
{
"reviewID": 8083015,
"hotelid": 1162,
"userName": "Shari45",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Buffalo, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "spa like comfort",
"frequencyID": "",
"title": "awesome comfort and service",
"comment": "spa like comfort in the rooms and excellent service from everyone"
},
{
"reviewID": 8083053,
"hotelid": 5607,
"userName": "Gravitar",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "South Florida",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't expect Platinum Amenity points to post properly",
"frequencyID": 4,
"title": "As a resort it's a great property but....",
"comment": "I own 3 timeshare properties with Grandbourne. When I am in Orlando on business I like to stay at SVV if at all possible. The extra room in the villas makes it easier to spread out and work than if I was in a regular hotel room."
},
{
"reviewID": 8083108,
"hotelid": 1798,
"userName": "Tamika",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas,TX",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The General Manager has a presence that makes you feel welcomed and secured in your lodging choice.",
"frequencyID": 1,
"title": "Comfort & Quiet",
"comment": "The room was comfortable and warm welcoming. I was at peace. I woke up very refreshed from a peaceful nights rest and pleasant staff in a quiet environment."
},
{
"reviewID": 8083208,
"hotelid": 434,
"userName": "rmrd",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "ohio",
"arrivalMonth": "7/2011",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Take advantage of one of the interesting nearby restaurants.",
"frequencyID": 3,
"title": "okay overall",
"comment": "Room was fine, hotel lobby and elevators showing some wear. Staff and service generally good (especially housekeeping) but lunch service in restaurant was unreasonably slow (20-min wait for a sandwich and then only when I complained). Overall okay but could have been better."
},
{
"reviewID": 8083290,
"hotelid": 1177,
"userName": "themaryk",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Stunning Views",
"frequencyID": 3,
"title": "Great Stay!",
"comment": "Wonderful room and location. View was spectacular, room clean & comfortable."
},
{
"reviewID": 8083353,
"hotelid": 995,
"userName": "hoag",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "California, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy and affordable.",
"frequencyID": "",
"title": "They make it easy",
"comment": "All the staff try to make it as easy as possible for you to stay here. Love the shuttle service to Disneyland. Never a wait at night when everyone is tired. They send as many shuttles needed to pick you up. Greatly appreciated."
},
{
"reviewID": 8083388,
"hotelid": 468,
"userName": 9119,
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Not as good as other Disney Resorts",
"comment": "Was not happy that hotel did not offer complementary airport transfers for conference attendees and that there was not shuttle transportation to all theme parks (must take water taxi to some parks)."
},
{
"reviewID": 8083413,
"hotelid": 914,
"userName": "Val06",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Brandon, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent Service, Location, Cleanliness overall.",
"frequencyID": 2,
"title": "Excellent customer service, clean rooms, great dining choices!",
"comment": "We thoroughly enjoyed our 2 night getaway at this very clean hotel. The customer service was excellent. Their promptness with room service and 'special' requests was outstanding. Rusty's breakfast buffet was superb! The view of the beach and pool area from my room on the 6th floor was fantastic!"
},
{
"reviewID": 8083488,
"hotelid": 1776,
"userName": "BigAnt47",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, Pa.",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff, Lousy Rooms",
"frequencyID": 3,
"title": "Great Service, Outdated Rooms, Overpriced",
"comment": "First I would like to say that the staff were great for the most part and very friendly and accommodating when you needed anything, although the check-in staff can be a little more friendly and greet guest with a smile and welcoming salutation instead of \"can I help you\". I thought the room rate for this hotel was overpriced and I consider it to be a 3 star hotel. I was there for an event 0n the evening of July 28, 2012 for which the group rate was outrageously high for one night, I feel I was robbed. The group rate especially for the event and the organization that gave the event at this hotel was very excessive due to the fact that most of the people there were from the tri-state area and not tourist. The rate should have been no much less per night, the organization which I dont want to name can clearly pack this entire hotel if the rates were better, Im coming to an event here in December but if the rates arent cheaper Ill stay at home which is only 15 minutes off the expressway. I have stayed with this organization at other hotels in New Jersey and Wilmington Delaware and paid much less per night for the same type of and/or holiday event. One thing I would like to say also during the time of the even there was lady with a radio who looked to be in charge and a young man also with a radio. These two persons were working their butts off. Everywhere they were needed, anything that they were able to help they were there and they looked to make sure everything was running as smooth as possible. I give both of these people BIG TIME PROPS, they were very nice and friendly even if under pressure you couldnt tell because they always had a smile on their faces. I wish I knew their names (Caucasian stocky woman and thin African American young man) to put in this feedback but Im sure you know who they are. My room was the downer for me. My room looked as if someone was sleeping in my bed before I got there. I actually thought I was mistakenly placed in an occupied room. It was very un-appealing and un-inviting. The towels in the bathroom were folded but thrown on the towel racks and I had only one wash cloth and I didn't even have one of those small boxed shower caps. I was very disappointed with this. I know Belvoir to have great hotels but this one has not changed very much over the past 10 years. It was actually better when it was the under another name. I figure in time things will get much better."
},
{
"reviewID": 8083509,
"hotelid": 1144,
"userName": "Stephenson",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff at this hotel is amazing!!",
"frequencyID": 2,
"title": "Awesome experience from first moment to the last",
"comment": "From the time we pulled up until the time we left, the staff at this hotel was amazing!! They were so friendly and helpful. The bellstaff and concierge went above and beyond when the pool had to close due to an infant getting sick in it. They made arrangements for us to use another poll close by. They gave us perfect directions to everything otherwise we would have been lost. we will definitely stay here on all future trips to Atlanta. They were so nice to my children asking them what all they did each day.Our trip would not have been near as much fun without the staff of this hotel."
},
{
"reviewID": 8083510,
"hotelid": 166,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very Modern and Clean",
"frequencyID": 3,
"title": "Nice weekend get-a-way",
"comment": "Me and My husband love the Belvoir in Old City. We usually go to Philly for a short weekend vacation. The hotel is modern, clean and the staff is nice and friendly. The hotel is walking distance to the shops, restaurants and the pier. We love nightlife and you will surely find some only 3 blocks from the hotel."
},
{
"reviewID": 8083560,
"hotelid": 3052,
"userName": "kmans12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Medford, OR, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff!",
"frequencyID": 2,
"title": "A great Staff!",
"comment": "The hotel was typical of what I expected, but the staff was exceptional. Everyone was accommodating and courteous. We arrived late and the room type we booked was not available. They made arrangements to put us into two rooms for the night and move us the next day. The following day, everything was taken care of. We called for some extra towels and linens and received them in a matter of minutes. I could go on and on..."
},
{
"reviewID": 8083640,
"hotelid": 829,
"userName": "CollegeMom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Mexico",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is friendly and considerate.",
"frequencyID": 2,
"title": "They really care!",
"comment": "From the moment we arrived the staff let us know that they wanted us to feel special. Though the place was buzzing, we were checked in quickly. We ordered room service the first evening and about 30 minutes after its arrival, we received a call asking if all had been cooked to order and if they could help us with anything else. Our server at the hotel restaurant was also quite considerate and was excellent at anticipating our needs. The second morning we were there, he asked my daughter if she would like the ... that she had ordered the previous day. Remembering her order was a real \"WOW\" for her."
},
{
"reviewID": 8083683,
"hotelid": 1726,
"userName": "DeeC",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Beaufort, SC",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is close to the beach only a two block walk or a five minute drive.",
"frequencyID": 2,
"title": "Good Hotel and Area, Horrible Parking situation",
"comment": "The hotel was beautiful and clean. Our room was clean and the bed was very comfy. Even though we had to wait an extra hour after initial check-in because our room still was not ready. Parking on the other hand was horrible. Its sad they make guests pay $8 per day for parking in a garage like that. Overall the hotel was great but the parking was horrible."
},
{
"reviewID": 8083692,
"hotelid": 177,
"userName": "roxy37",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tucson,az",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "nice time",
"comment": "had a ladies weekend and we all enjoyed it very much. the location was great and the rooms were nice and cozy."
},
{
"reviewID": 8083758,
"hotelid": 1998,
"userName": "MarcoPolo2012",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/1/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Dissapointing",
"comment": "This turned out to be a very small facility. Really small lobby and restaurant where service wasn't that great. The description of room gives an impression that high speed internet is included but it is not. The much advertised internet in the lobby times out in 15 minutes. There is a club room available for I got an email to upgrade but the staff informed me that the only way to use the club room is to collect points."
},
{
"reviewID": 8083808,
"hotelid": 421,
"userName": "bigmac2",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "new york ny",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "food, elevators and staffing disappointing",
"comment": "took exceptionally long time to check in they had only 1 -2 people doing check in. the elevator bank that i needed i was on 44th floor was running exceptionally slowsthe club room which i have used before was disappointing, bare minimum amount of food and replaced very infrequently coffee machine not working"
},
{
"reviewID": 8083845,
"hotelid": 353,
"userName": "Sdiddy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Very clean",
"comment": "Great location! Even with renovations."
},
{
"reviewID": 8083903,
"hotelid": 3023,
"userName": "SCS123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Back stairs leads you right to the gym.",
"frequencyID": 4,
"title": "GREAT STAFF, FRONT DESK, RESTAURANT STAFF",
"comment": "I have been a loyal Grandbourne guest since 2006 and I am a lifetime GOLD member. I have been to every single type of property from Belvoir Resorts to new W's in Paris, France. And by far, this may be the best hotel I have ever stayed in. It is not the rooms, although always clean. It is not the amentiies, love the reese's peanut butter cups in the lounge. It is the staff! I could go on and on about the staff from the maintenace team to housekeeping. But the employee of the year to me is El, the bartender. He is alwaya attentive to my needs and the needs of the other patrons. He is alway polite and makes me want to get out of my room to enjoy the bar of the hotel. An amazing guy."
},
{
"reviewID": 8083920,
"hotelid": 377,
"userName": "Brian17",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Honolulu, HI, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Helpful manager",
"comment": "My son has severe food allergies and we are careful to stay where we can prepare his food. Leilani, the manager, was sympathetic and arranged for us to have a clean, empty refrigerator and a microwave free of charge. In our experience, this was over and beyond. We were very pleased with the room and had a terrific view of Waikiki - wow (and I'm jaded, having lived here for 10 years). Very well done, Belvoir Waikiki."
},
{
"reviewID": 8083926,
"hotelid": 198,
"userName": "AmandaQ",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great experience!",
"comment": "The staff were amazing and helpful. This includes the front desk as well as the valet and the shuttle drivers. We were traveling with our handicapped child and they went out of their way to assist us. Great experience!"
},
{
"reviewID": 8083951,
"hotelid": 3674,
"userName": "JR1234",
"overall": 1,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arizona, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Bad customer service.",
"frequencyID": 2,
"title": "Belvoir big surprise",
"comment": "Our guaranteed check in time was at 3 PM, but when we arrived (from out of state), they told us that the rooms weren't ready and they will call us when they were. We received that call at 4:30 PM. Included in the price of the room was nightly desert and mornings breakfast- both running out of food leaving us waiting around in the morning without breakfast. One of the elevators was being repaired so out of service for the week. This was very unacceptable for a Belvoir, and especially since we stayed in a much lower priced hotel the days before this and never had a shortage of food or rooms not being ready issue."
},
{
"reviewID": 8083957,
"hotelid": 83,
"userName": "Fudd55",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Hotel Can Do Better Than This",
"comment": "Room wasn't ready by 3 p.m., then the staff failed to contact me via cellphone or text when the room was ready. Room seemed to have been hastily cleaned. Finally, incorrect car valet charges appeared on the initial bill I was presented."
},
{
"reviewID": 8083990,
"hotelid": 315,
"userName": "Lee082012",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No different for a platinum guest. Below moderate level of service.",
"frequencyID": 4,
"title": "Dont feel like a Platinum in this hotel",
"comment": "There is no lounge, no check in/out fast track for Platinum/Gold member."
},
{
"reviewID": 8083992,
"hotelid": 111,
"userName": "Thebrother",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Buffalo, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 3,
"title": "Classy hotel",
"comment": "This is a very nice hotel very clean and comfortable service was good"
},
{
"reviewID": 8084140,
"hotelid": 353,
"userName": "joyb08",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Orleans Lakefront Airport (NEW), 6001 Stars and Stripes Blvd, New Orleans, LA 70126, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Beware of poor housekeeping",
"frequencyID": 2,
"title": "Improve the housekeeping standards",
"comment": "The hotel was overall ok, but I had continued problems with cleanliness. The room and bathroom weren't clean when I moved in. There was loose candy (not mine) on the floor near the window, a disgusting clump of hair stuck to the shower wall and sink when I was getting dressed, and last but not least, a spider living next to the sink! I was there on business, so I was rushing out the next morning, and I was sure that when the housekeepers came, they would surely take care of these issues-- not so! Everything was just as it was before I left the room. I had to call the front desk for someone to come, and wait for and hour..."
},
{
"reviewID": 8084226,
"hotelid": 353,
"userName": "mark4",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Standard Belvoir in good location",
"comment": "Lobby is nothing special, and it is under renovation, so I hope it improves. There is only one small door at the front to get in. Check-in was okay, but no mention of upgrade (I'm BPG Gold). Room was decent and good size. We didn't get offered free internet even though both of us are Gold. We used our ipads in the lobby and were told at check-in that lobby is free. However we were charged. We had to have them take it off at check-out which was no problem. Staff was friendly. Great location."
},
{
"reviewID": 8084945,
"hotelid": 33,
"userName": "AbcD",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Easy stay",
"comment": "Great welcome. Friendly staff. Helpful. Comfortable clean rooms. Quiet hallways at night."
},
{
"reviewID": 8085180,
"hotelid": 3207,
"userName": "Doug51",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Weekend at the Dallas Belvoir",
"comment": "Stayed 3 nights over a weekend to attend a conference. Service and staff very good. Parking was a challenge. None of the electronic cards seemed to work correctly in the kiosk at the gate. Food and service was excellent."
},
{
"reviewID": 8085195,
"hotelid": 1144,
"userName": "DD44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "north carolina",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the gratest and cleaniest I have every stayed in .. I am ready to come back!!!!",
"frequencyID": "",
"title": "The best stay ever",
"comment": "I recently stayed at the Belvoir in Atlanta from 7/24/12/-729/12. The best stay ever ,very clean rooms, exceptional staff always ready to lend a helping hand. The only downfall was the pay for parking, but I am a country girl and was not use to the big city scene. I will go back again in a heart beat... and yea pay for parking also."
},
{
"reviewID": 8088499,
"hotelid": 127,
"userName": "TLynn",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service and breakfast was great!",
"frequencyID": 3,
"title": "Sheration Hotel and Marina has great ammenaties",
"comment": "We had a great time during our stay at the Belvoir Hotel and Marina. We made use of the pool, and all the water toys at the marina such as kayaking, paddle boarding and power lounging. The hotel is in close proximity to most anything you could want to drive to in southern CALI. My only complaint was the heated pool \"really\" wasn't heated. We were in town for my stepson's graduation from MCRD which was extremely close to the hotel as well, including the airport which was only across the street. We will be staying at the hotel in the future."
},
{
"reviewID": 8089058,
"hotelid": 468,
"userName": "Sleepy21",
"overall": 3,
"roomComfort": 1,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Scottsdale, AZ, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you want to sleep, do NOT get a room overlooking the lake.",
"frequencyID": 2,
"title": "Do not recommend if you're looking to get some sleep",
"comment": "The hotel has boats that start running at 7am and end at midnight, which is wonderful for the guests wanting to go to bed late and be up early. If you're wanting to sleep in, you can forget it! These boats run every 20 mins and blow their horns several times when they dock and leave the dock. It sounded like angry cab drivers in New York City!"
},
{
"reviewID": 8089133,
"hotelid": 1391,
"userName": "Tiff",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Phoenix, Arizona",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Kid friendly with lots of kids activities.",
"frequencyID": 3,
"title": "Great place for families",
"comment": "If you have kids, this is the place for you. Come for a weekend of fun and sign your kids up for the lego adventure weekend. Start Friday off with an ice cream social for the kids and smores when the sun starts to set. Saturday wake up, eat breakfast and drop the kids off at lego adventure at 9:30am and pick them up at 3:30pm. While they are having a blast, the moms went to the spa for a massage and facial, and hung out by the private pool, while the dads went golfing. Saturday after you pick up the kids, spend some family time by the pool and watch the Saturday night movie by the pool. Sunday wake up get packed and head out to the pool for some early morning fun, before checkout at noon. Did I mention they have a kid activity every hour by the pool, or close by. Great weekend for everyone, we had 4 adults and 6 kids ages 4 to 10."
},
{
"reviewID": 8089145,
"hotelid": 127,
"userName": "johncr",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Highland, CA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, location, and location...",
"frequencyID": 2,
"title": "This hotel has an excellent location",
"comment": "Great service, room, service, and locations."
},
{
"reviewID": 8089290,
"hotelid": 1556,
"userName": "Kathy24",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Monrovia, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The bed was comfortable.",
"frequencyID": 3,
"title": "Not worth the price",
"comment": "My biggest problems were with housekeeping. Had to request additional linen each day. Room cleaning started before I checked out and items were thrown in the trash when I returned to the room. The view from the pool area was not very nice (trash storage). Some of the front desk staff didn't appear to want to be there."
},
{
"reviewID": 8089306,
"hotelid": 468,
"userName": "misty19",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Check for hidden charges.",
"frequencyID": 3,
"title": "Excellent accomodations, but hidden charges",
"comment": "The staff was very friendly. The room and amenities were outstanding. However, upon check-in I was surprised to learn that there would be a $10/day + tax charge to each room for the use of local/long distance calls, two bottles of water and access to the fitness facility. There was not an option to decline."
},
{
"reviewID": 8089319,
"hotelid": 3068,
"userName": "Shirleyxo",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient, quiet, great food on premises, comfortable and pet friendly!",
"frequencyID": 2,
"title": "Pet friendly",
"comment": "We had a fantastic stay. The room was really nice, the bed comfortable. The pool was also perfect, and the breakfast was delicious. It was really perfect and we will be back."
},
{
"reviewID": 8089363,
"hotelid": 196,
"userName": "RP17",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Great location but room quality is below average",
"comment": "The Belvoir chicago towers has a great location close to Navy Pier, restuarants, shops, and attractions. I was not impressed with the quality of the room and particularly the bathroom."
},
{
"reviewID": 8089415,
"hotelid": 1137,
"userName": "rayah",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Canada",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great hotel",
"frequencyID": 4,
"title": "great hotel",
"comment": "Hotel was great better than i expected!"
},
{
"reviewID": 8089494,
"hotelid": 468,
"userName": "Rae18",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Arizona",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Clean and inviting",
"comment": "Hotel is beautiful. That is NOT a dolphin. I think it's too bad that you use a dolphin fish for your logo but use the name dolphin. The signage to the Dolphin is not good either."
},
{
"reviewID": 8089569,
"hotelid": 989,
"userName": 316,
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": "",
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Previously, I have always had a good experience at this hotel.",
"frequencyID": 2,
"title": "Housekeeping",
"comment": "I have been a frequent guest at this hotel for many years. I stay here approximately a month out of the year. This is the first time that I have found a need to complain about housekeeping."
},
{
"reviewID": 8089722,
"hotelid": 96,
"userName": "TA82",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Felt very welcome, was a nice stay. Located near the medical area we had early morning appointments at.",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "Loved the hotel, pool was very nice. Only problem, programing for tv did not show Texas Rangers game."
},
{
"reviewID": 8092540,
"hotelid": 868,
"userName": "drlal",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "East Hills, NY, USA Usa",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good service and Location",
"frequencyID": 2,
"title": "good Hotel",
"comment": "Good comfortable stay No issues"
},
{
"reviewID": 8093457,
"hotelid": 3207,
"userName": "customer7312012",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Front office staff are very accomodating;",
"frequencyID": 2,
"title": "Bell Men & Front Desk Staff",
"comment": "I arrived and my taxi driver would not unload my luggage - your bellmen stood and watched as i got my luggage out the back of a van struggling with the door and did nothing to help. NOT IMPRESSED."
},
{
"reviewID": 8093597,
"hotelid": 115,
"userName": "Majette",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Maryland, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The front desk staff is excellent, but the sales staff need to work on their banquet skills.",
"frequencyID": 3,
"title": "Reunion",
"comment": "The needs of my family runion were not met. I was very disappointed with the banquet set-up, with the food for the meet & greet and with how we were treated. The staff at the Belvoir did not honor their word. We were told that we had the banquet room, which was an actual meeting room for 12 hours only to find out we had it for 3 hours. We were also told that someone from my group saw and approved the room, which was a lie. We were not pleased at all."
},
{
"reviewID": 8097375,
"hotelid": 3054,
"userName": "wimanja",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "The Netherlands",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Central in Indianapolis; possible to walk to University, did this daily, takes about 20 minutes",
"frequencyID": 4,
"title": "Downtown hotel",
"comment": "Excellent place for staying in Indy. Close to many museums, places to eat, conference center and stadiums. Staff is friendly and willing to help. Because of our gold status we received lounge access, which is great as there is free continental breakfast and during the day you can get drinks. Even if you have to pay an extra $ 10,- it is worth it. Pool is quite small, Fitness room very small, but they were re-doing this, so in future this might be much better. Overall, a good choice for staying in Indianapolis, we would stay there again."
},
{
"reviewID": 8104398,
"hotelid": 270,
"userName": "Bobjo",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NJ",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location. Within walking distance of boardwalk, outlets and casinos.",
"frequencyID": 3,
"title": "Poor bed making",
"comment": "We have stayed at this hotel many times and never had a problem. This last stay our only complaint was that the bed was made haphazardly. We called the front desk and they had housekeeping up in a reasonable amount of time. The housekeeper acted appalled at the way the bed was made, stripped it and stated over. She apologized several times. Other than that we had a very enjoyable time and will return soon."
},
{
"reviewID": 8104872,
"hotelid": 421,
"userName": "jude09",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Newbury, MA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Great location!",
"comment": "The hotel itself was excellent. Clean spacious rooms and a great location. My only complaint was check-in, We arrived on a Saturday and the line was very long. I thnk they should have had more employees working. Everyone was very kind and apologetic though and the rest was great!"
},
{
"reviewID": 8104930,
"hotelid": 1776,
"userName": "juslea",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Hudson Valley, NY",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Unclean",
"comment": "Hotel was nice but came back 2nd night at 11PM and room was not cleaned! We had to leave room so it could be cleaned and we weren't offered anything, not even a drink!"
},
{
"reviewID": 8105424,
"hotelid": 1113,
"userName": "DaveS62",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "The rooms are 3rd rate.",
"comment": "Althoug the lobby and atrium are impressive, the rooms leave a lot to be desired. The bathrooms are very small and the furniture is old and uncomfortable. Not up to Belvoir standards."
},
{
"reviewID": 8105982,
"hotelid": 1391,
"userName": "GERI62",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Toledo, OH, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GOOD PLACE TO RELAX FOR A FEW DAYS",
"frequencyID": 2,
"title": "Very happy",
"comment": "We loved our stay at this Hotel. It was very clean and well maintained. Loved the pool area and outdoor bar . Next time I come here I will bring my golf clubs, course looked very well maintained. Also enjoyed the peaceful native Indian music played in the halls of the resort."
},
{
"reviewID": 8106402,
"hotelid": 468,
"userName": "Mickeyfan",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Edmonton, AB, Canada",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great location and 5 star facility",
"comment": "Stayed here for the first time and will no longer stay at the other Disney resorts as this is my favourite. The rooms were clean and had great air conditioning. There was never a problem getting chairs at the pool.The staff were always helpful and courteous. The 24 hr. restraurant was great. Loved the location and easy access to Epcot, Hollywood studios and the boardwalk. Very big hotel so we learnt to get on the buses at Boardwalk , because by the time they got to the swan and Dolphn, many of them were full.This is the best choice for the best price, hands down!"
},
{
"reviewID": 8107396,
"hotelid": 196,
"userName": "Sotiredconferenceguy",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Awesome location",
"frequencyID": 3,
"title": "So tired",
"comment": "Overall professional staff and facilities, but regretted not coming a day earlier. I arrived on Sat. around 12 and while I didn't assume a room would be ready , I was disappointed by how events unfolded. The hotel was fully booked and I was asked for a contact #. I checked after a few hours and there was still no room available. Finally, I checked again at 5 p.m. and was given a choice to wait an undetermined amount of time for my room or take a different, but available one. I decided to take the room that was ready. I would have really appreciated an update at some point instead of having to check myself with no phone contact from staff for 5 hours. Also, I wonder if there was any increased staffing to accommodate the full bookings and turn rooms over more quickly. Also, the elevators seemed like they were running way too slow for the number of guests. These things marred what would have been an otherwise great experience. Summary - great staff and hotel during most times, but avoid when hotel is busy/full."
},
{
"reviewID": 8118222,
"hotelid": 1556,
"userName": "Anthony123",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "great location to san diego attractions",
"frequencyID": 2,
"title": "worst place to stay",
"comment": "Carpets are extremely dirty,"
},
{
"reviewID": 8120037,
"hotelid": 421,
"userName": "DKG4027",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Northridge, Los Angeles, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding service!",
"frequencyID": 2,
"title": "Top location and great staff",
"comment": "This hotel has a great location for visiting the sites of N.Y.C. The staff is very friendly and helpful. I wish the Starbucks was truly a Starbucks. There should have been one more chair in our room. Everything else was outstanding and I will visit this hotel again."
},
{
"reviewID": 8120041,
"hotelid": 1162,
"userName": "kay33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This was the cleanest hotel.",
"frequencyID": 3,
"title": "Best Features Over Other Hotels",
"comment": "Our stay at the Belvoir Lake Buena Vista was excellent. The beds were the most comfortable hotel beds I have ever slept in. The view of the courtyard and pools was amazing. We had the \"Green\" option of not having room service and keeping our privacy, which we chose and got compensated for."
},
{
"reviewID": 8120045,
"hotelid": 1317,
"userName": "gwin",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kansas City",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't look for Sheaton quaility at this hotel",
"frequencyID": 3,
"title": "This hotel is not up to Belvoir standard",
"comment": "The web photos are misleading, the lobby is remodeled and up to date but the rooms are dark and old. The d飯r in the rooms reminded me of seeping in a morgue. The rooms also had a damp smell with cigarette smoke even though its a smoke free hotel. The bathroom shower head was coming out the wall and it was infested with ants."
},
{
"reviewID": 8120075,
"hotelid": 353,
"userName": "EyeDoc",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "United States",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "King bed is dreamy!",
"frequencyID": 2,
"title": "Decent stay",
"comment": "The room was great, comfortable bed. The hotel as a whole was lacking (bar, restaurant, snacks, etc). The lobby is weird. But you can't beat the location and the bed was dreamy!"
},
{
"reviewID": 8120097,
"hotelid": 127,
"userName": "PatUSA",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, Kalifornien, Vereinigte Staaten",
"arrivalMonth": "8/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This Hotel has two Tower! Take the MarinaTower!!",
"frequencyID": 4,
"title": "Don't take the Bay-Tower!!",
"comment": "Hi!"
},
{
"reviewID": 8120151,
"hotelid": 756,
"userName": "rosep",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "palm city, Fl",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "that it stinks and is expensive. Totaly over-priced.",
"frequencyID": 2,
"title": "worst EXPENSIVE HOTEL EVER",
"comment": "The clock didnt work"
},
{
"reviewID": 8120226,
"hotelid": 468,
"userName": "KSW12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You should not schedule a lot of outside activities until you see everything the hotel has to offer.",
"frequencyID": 3,
"title": "What a place!!!!!",
"comment": "I REALLY enjoyed my short stay here. My visit was for a conference so I didn't get to take advantage of all the wonderful things this resort had to offer. There is SO much to do, the staff is WONDERFUL, the rooms are great and the location is excellent if your planning on visiting Disney multiple days during your stay."
},
{
"reviewID": 8120323,
"hotelid": 1557,
"userName": "denver",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "great hotel",
"comment": "I enjoyed everything about this great hotel"
},
{
"reviewID": 8120417,
"hotelid": 1021,
"userName": "javi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "attractive and confortable",
"frequencyID": 2,
"title": "This hotel is centrally located",
"comment": "This hotel is centrally located, internally attractive and confortable rooms."
},
{
"reviewID": 8120513,
"hotelid": 468,
"userName": "dee51",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": "",
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/2/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not worth the money.",
"frequencyID": 2,
"title": "Don't bother",
"comment": "I stayed at the Walt Disney World Dolphin for a business conference. The room had a musty smell. The sheets didn't fit the bed. The a/c didn't work properly. The bed & pillows were hard as rocks. Overall the staff didn't seem concerned about the guests. Other than Richard at the Bell Desk and the Front Desk staff, I didn't get a grunt in acknowledgment. I felt totally out of place. The food was mediocre except for Shula's, which was magnificent! If you are looking for staff that treat you with respect and exceptional rooms... Don't bother with the Dolphin."
},
{
"reviewID": 8120598,
"hotelid": 353,
"userName": "EGReese",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Room",
"comment": "Not the best view from the roon, the ice area had no lighting. The room discribe at reservation was not the same room assigned."
},
{
"reviewID": 8120733,
"hotelid": 1162,
"userName": "BrienK",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mass",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Water Slide",
"frequencyID": 1,
"title": "Great stay at the transformed Belvoir",
"comment": "My family including a seven and five year old boy stayed for about a week at the resort. Fortunately we were here when most of the renovations were complete. The concerns of past reviews with noise and disorder were not an issue during our stay. When arriving, the front desk was pleasant and helpful. Elizabeth was great and even knew my name when I needed a key to the room as I locked myself out. The biggest draw for my family is the pool facility. Having two energized boys the zero entry pool, water spouts, whirlpools, and of course the water slide kept them entertained when we got back from Disney. They also have a LCD projector and in the pool area show movies. We saw the Olympics in prime time on a few nights. They also have a good assortment of food and drinks at the bar at reasonable prices. As for the room we got a standard two queen beds. It was a decent size and was recently renovated. Another bonus is the shuttle to Disney Parks. We used in mainly in afternoon/evening as we wanted to arrive early in the park. Service was good and we were one of the first stops on the way back to the hotels."
},
{
"reviewID": 8120761,
"hotelid": 868,
"userName": "Elyc",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 4,
"ageRangeID": 1,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ny",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "The hotel overall was good",
"comment": "Truth is, upon checking in and going to mu junior suite my wife and I walked into the bathroom and found long hair on the floor and the garbage was full and smelly. It was a corner room so the wifi only worked by the door. I notified the front desk and was moved (with no courtesy of upgrade for what happen, wife was little disgusted by what she saw)"
},
{
"reviewID": 8120892,
"hotelid": 760,
"userName": "Truth01",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is a filthy hotel.",
"frequencyID": 2,
"title": "Disastrous hotel stay",
"comment": "I was so looking forward to my trip to Key West, FL....it was my first BPG stay and I was excited. I made the reservation initally as only 2 nights then decided to call back and check availability for a 3rd night. Luckily, there was availability so I changed the reservation to 3 nights. I was told that the reservations would be 'linked' and I wouldn't have to move, etc. To my surprise, I received 2 separate email confirmations for the reservations a week or so prior to the stay. When I arrived, the person checking me in said there were 2 reservations. She proceeded to tell me nothing about the hotel, the area, or offerings of the hotel. When I get to the room, I look down and there are Fritos or some such snack on the floor at the door. I was flabbergasted. There were ants or some insect crawling around near the sink under the microwave. The comforter which was folded up in the closet was filthy. The cushion on the chaise in the living room was filthy....it had what appeared to be punch or something red. This is why I attempted to spread the comforter over it. On Monday morning, I received a bill under the door. At the pool, I ordered a fruit plate. The fruit (some of it) didn't smell/taste fresh. The dining room seating (outside) was not clean. Where my daughter and I sat, hair was all over the couch. Some of the towels were overly worn. There was dust/dirt on the base boards in the room. I purchased tickets for a tour and the trolley either left without us or never came. I never got an explanation but was not charged. Upon check out, I had to struggle with the luggage cart and luggage. I was never asked if I needed help. I was not asked how the stay was, etc. The trip was ruined upon check-in. I am skeptical about myBPG membership and shudder to think about future vacations. The first vacation was nothing short of disastrous."
},
{
"reviewID": 8121049,
"hotelid": 111,
"userName": "djm1156",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Buffalo, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Do not have high expectations",
"frequencyID": 4,
"title": "Needs Improvement",
"comment": "First time visit. Disappointing, waited almost 20 minutes to check in, asked for adjoining rooms to interview, 408 and 410 are not adjoining, front desk said nothing they can do, couch and chair padding was terrible, you could fall into ! Cleaning room people arrived at 6PM, I asked for them to come back in a little bit, they said they could not, asked for a drink at the bar, bartender, left, come back 15 minutes later, asked for my drink, left again. I did too !"
},
{
"reviewID": 8121567,
"hotelid": 196,
"userName": "disneyland",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best location ever. Walking instance to all many sightseeing. Great location!",
"frequencyID": 2,
"title": "Ascend Gala Dinner Service was disappointing",
"comment": "I had such a wonderful time and enjoyed every moment during my stay with your hotel until we went to the gala dinner. The waitress was rude and impatient. Although we understand this is a quite large event to manage, a bit smile on the face and a responsive answer could make a huge difference. It was clear that the waitress was not happy to come to work to begin with. There was no smile from the beginning. When we simply asked for hot tea, she seemed distrubed by this request and it took 5-6 follow ups to make this happen. It was unbelievable how rude she was during this period, she would cut off you when you were trying to friendly remind her and eventually threw the tea pot to the table and left without even asking everyone who would like to have the tea. I was shocked and quite disappointed. I hope this is one instance off and Belvoir will be able to show that not only it can serve all guests well but also it can handle big events like this well."
},
{
"reviewID": 8121578,
"hotelid": 1726,
"userName": "Texand",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "One Night Stay",
"comment": "We stayed one night at this hotel to check out the area. The location is very easy to access, the grounds were well kept and the staff met all of our needs. The only recommendations we have are:"
},
{
"reviewID": 8121615,
"hotelid": 196,
"userName": "JJX762",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Bridgewater, NJ, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and nice environment",
"frequencyID": 1,
"title": "Nice View",
"comment": "I love the view (Lake Michigan and Sear Tower behind my room). Also, the staff are very friendly."
},
{
"reviewID": 8121737,
"hotelid": 434,
"userName": "TomM",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CT",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Adequate",
"comment": "Average place. Clean and friendly. Breakfast buffet OK"
},
{
"reviewID": 8121824,
"hotelid": 1552,
"userName": "Alisha",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel is in a great location and was very comfortable",
"comment": "This hotel is in a great location for visiting Disneyland, Knotts Berry Farm and several nice California beaches! The rooms are very spacious and accommodated my family of four with plenty of space for the kids to play and relax. The beds are very comfortable and the room was nice and clean. The staff was friendly and helpful even when we arrived after midnight. We will definitely stay here again when in the Anaheim area!"
},
{
"reviewID": 8121832,
"hotelid": 865,
"userName": "Mrs78",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Fair",
"comment": "I requested a king bed, however, only two doubles were available. My room had a foul odor and the sheets/bedding smelled funky. Lighting very poor with one light not working"
},
{
"reviewID": 8121851,
"hotelid": 3205,
"userName": "JABZ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Miami, FL",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location !",
"frequencyID": 3,
"title": "Nice getaway weekend from MIA",
"comment": "Great location and amenities... Room was clean and everything worked.."
},
{
"reviewID": 8121859,
"hotelid": 434,
"userName": "BPGFlyGuy",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta, GA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Needs some sprucing up in several areas!",
"frequencyID": 4,
"title": "Very disappointing experience",
"comment": "No internet was available until the evening and no alternative offered. Turns out my room had water damage that gave it a bad must/ mold smell along with 2 dead cockroaches in the bathroom. Also the walls were warped. If you get coffee in the Club Room the concierge advises you to microwave it for warmth as they have no way to keep fresh coffee warm. Small gym smelled from the pool chlorine next door"
},
{
"reviewID": 8121875,
"hotelid": 1774,
"userName": "Katie7",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "7/31/12 stay",
"comment": "I had a pleasant experience."
},
{
"reviewID": 8122545,
"hotelid": 1391,
"userName": "Cheryl13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Awesome Hotel and Staff",
"comment": "We had a breakfast meeting at the hotel and the staff and service we received were amazing. The resort is beautiful and the view from our hotel rooms was beautiful."
},
{
"reviewID": 8123648,
"hotelid": 127,
"userName": "Red26",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Mexico, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't be mislead just because you are staying at the Belvoir. They will put you in a little hotel thats part of it.",
"frequencyID": 2,
"title": "Unhappy",
"comment": "Waited a long time for the shuttle at airport. Was excited when getting to hotel, little did I know the real hotel was about half mile away and very small."
},
{
"reviewID": 8124139,
"hotelid": 881,
"userName": "Kate123",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Portland, OR, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great service",
"comment": "A great place to stay. Comfortable rooms, good amenities, shuttle service was good."
},
{
"reviewID": 8124172,
"hotelid": 814,
"userName": "PeterVA",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fairfax, VA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Hotel need some improvements",
"comment": "1) The outdoor pool was dirty and had some disgusting odor in the air."
},
{
"reviewID": 8124199,
"hotelid": 3674,
"userName": "PoorTiming",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Elk Grove, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Bad Timing",
"comment": "The room was comfortable, but.."
},
{
"reviewID": 8124348,
"hotelid": 270,
"userName": "JR17",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Clifton, NJ, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is good and bad...good in that it's away from the main rush of the boardwalk and there's a parking facility right there, bad in that the surrounding neighborhood on the parking lot lot side is a little dicey...but that's all of AC.",
"frequencyID": 2,
"title": "Belvoir Atlantic City",
"comment": "Hotel was very nice, staff was extremely friendly and helpful, loved the homage to Miss America pageant. My only wish is that the bathroom have an exhaust fan!"
},
{
"reviewID": 8124543,
"hotelid": 15,
"userName": "Scoot",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Was late to meetings due to missed wake-up call",
"comment": "This hotel was average compared to other Grandbourne properties. I was 15 minutes late to my morning meetings due to not getting my requested wakeup calls. Alarm clock was not easy to program so requested wake up call but did NOT get it."
},
{
"reviewID": 8124562,
"hotelid": 92,
"userName": "Tvmona",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's so wonderful to stay in a suite, and personnel is so friendly",
"frequencyID": 3,
"title": "This hotel has great suite",
"comment": "Club room us great, and the personnel is so friendly and helpful"
},
{
"reviewID": 8126838,
"hotelid": 914,
"userName": "Airhead",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Pa",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Food is good and not overpriced. Great Hospitality",
"frequencyID": 2,
"title": "Great people and food",
"comment": "The staff was very engaging and positive, all wanted to help and ensure a great stay. We spent a lot of time at pool, and the staff out there was very pleasant and wanted to help. The club staff was equally engaged and helpful with restaraunt ideas and entertainments ideas. I was very impressed with food quality and reasonable cost. Whole family enjoyed our stay and I loved location. Pool is a little small, and a beach boardwalk would be a nice addition, but I did not mond the walk to ocean."
},
{
"reviewID": 8127398,
"hotelid": 1177,
"userName": "KK54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff are amazing!",
"frequencyID": 3,
"title": "all expectations exceeded",
"comment": "The staff is very friendly, and can answer any questions you have about Manhattan. The hotel rooms are spacious and spotlessly clean. You couldn't ask for a better location, the ferry to Manhattan picks you up at the hotel and is a very short 5 minute ride (no need to drive anywhere), the view of the city is priceless."
},
{
"reviewID": 8129154,
"hotelid": 2019,
"userName": "Donna49",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pasadena, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Staff is great.",
"frequencyID": 2,
"title": "Caring Staff",
"comment": "During a difficult family emergency, I stayed at the Sheration Detroit Novi for thriteen days. The Staff was wonderful in helping me as I continued to extend my stay. Everyone went out of their way to assist me. I have statyed at this property many times before and will certainly stay again when my travel bring me back to the area."
},
{
"reviewID": 8129157,
"hotelid": 3205,
"userName": "traveler72012",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Very difficult to find especially at night. Once you find the hotel you have to drive to aother street to get into the parking garage",
"frequencyID": "",
"title": "Noisy",
"comment": "Was awakend at 5:30 with traffic noises. Alarm was set for 7:15 so I was very tired all day at my conference."
},
{
"reviewID": 8130190,
"hotelid": 177,
"userName": "BigJohn82",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Hereford, AZ",
"arrivalMonth": "8/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenience and high standards for personnel",
"frequencyID": 1,
"title": "Accommodating staff",
"comment": "Despite my ignorance in reserving a room for the wrong date, the desk clerk very graciously found a ground floor room very convenient to the restaurant and lobby for me and my companion. Since the purpose of our stay was for my frind to go to a 6:00 AM appointment at the Tucson Medical Center, the desk clerk gave us the same rate we had booked online."
},
{
"reviewID": 8131545,
"hotelid": 196,
"userName": "2DVS4me",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Bay Area",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "nice location along the river",
"frequencyID": 2,
"title": "additional credit card fees",
"comment": "unfortunately, my credit card was declined because the additional credit card fees exceeded my limit by a few hundred $$. I had to change from a four night stay to a two night stay and ended up moving to another property that allowed me to prepay up front. Other than that, everything else was fine."
},
{
"reviewID": 8131877,
"hotelid": 379,
"userName": "CjonT",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hawaii",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Warm, caring and hospitable managers and staff.",
"frequencyID": 3,
"title": "The Transformation",
"comment": "The Belvoir Kauai Resort has been fransformed from a great resort experience to an even greater resort experience."
},
{
"reviewID": 8135292,
"hotelid": 3175,
"userName": "Gracie610",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lubbock, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 2,
"title": "Perfect location for all attractions in Arlington",
"comment": "We really enjoy our recent stay at the Belvoir in Arlington. We had an excellent time enjoying the pool, food, drinks and close location to Ranger Ball Park. Once we parked our car we never had to leave the parking lot again since they offer shuttle buses or trollies to all locations we were visiting..."
},
{
"reviewID": 8136717,
"hotelid": 1144,
"userName": "ConfAttendee",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Cleveland, OH",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's close to downtown attractions and the staff is friendly.",
"frequencyID": 1,
"title": "The staff was friendly",
"comment": "The staff was very friendly. I was always greeted when I entered and exited the hotel. The housekeeping, baggage and door staff was very friendly and helpful."
},
{
"reviewID": 8137091,
"hotelid": 1552,
"userName": "aserranohz",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Mexico",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "that it has really bad experience been in that hotel.",
"frequencyID": 2,
"title": "problems with the hotel",
"comment": "I had many problems when i was in the hotel."
},
{
"reviewID": 8138060,
"hotelid": 379,
"userName": "Jim1983",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Springfield, OR",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The great staff at the hotel",
"frequencyID": 2,
"title": "Belvoir Hotel in Kauai",
"comment": "The hotel met most of our needs. The room was clean and comfortable. The staff was very curteous and helpful. It had a business center, fitness room and two pools. There were not too many options for dining but there were a lot of restaurants close to the hotel. We dined some at the hotel and the rest went outside. Overall we really enjoyed our week at this hotel. We would recommend it to anyone."
},
{
"reviewID": 8138422,
"hotelid": 3207,
"userName": "Nika",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Hotel registration was so slow!",
"comment": "First day i checkined, there was a long line for the preferred guest line, i guess that was ok, because it was monday and everyone was checking in. Second day, I left my key in the room so i went to front desk to get an extra one, again, there was another long line and there was no one working or even standing at the preferred guest desk! so I have to literally wait 15 mins to just get an extra key to enter my room."
},
{
"reviewID": 8138890,
"hotelid": 468,
"userName": "BusinessTraveler521",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Hotel",
"comment": "This hotel is the best BPG hotel on Disney property. While the lobby can be loud and overwhelming, it is more up to date, cleaner and all around nicer than the other hotel. Plus, the people who work there seem a lot more competent."
},
{
"reviewID": 8140321,
"hotelid": 813,
"userName": "larlasz",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Syracuse, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It creates wonderful weddings!",
"frequencyID": 2,
"title": "Wedding was excellent at this hotel!",
"comment": "Every staff person we dealt with was exceptional and did all they could to make a very special occasion seem even more special. Except the billing or accounting department. It took 2 days before I got to speak to someone regarding a billing mistake make to the bride for a room. On day three I got a returned call finally from the first person, who knew nothing of my dealings with his office the day before. I am still waiting to receive the email which will let me know the corrections were made. This is the only issue on an otherwise perfect day."
},
{
"reviewID": 8145863,
"hotelid": 468,
"userName": "PrincessCOCO",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Mayhew Rd, Columbus, MS 39701, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's okay.",
"frequencyID": 3,
"title": "Instructor",
"comment": "I had packaged candy in my room and later found ants in my room next to the candy."
},
{
"reviewID": 8148830,
"hotelid": 430,
"userName": "Socrates",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "11/2009",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Comfortable and functional",
"comment": "On par with business-oriented Belvoir standards. Above-average BPG recognition off-season."
},
{
"reviewID": 8154683,
"hotelid": 3207,
"userName": "Sherry28",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas Tx",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "You dont get what you pay for!",
"frequencyID": 4,
"title": "Horrible experience!",
"comment": "We clhecked into the hotel at almost midnight. We were assigned our room and went to begin getting ready for bed. Once we were in the room for about 30 mins I called the front desk complaining about the temperture of the room. A maintenance man came up and said he reset the air conditioning assured me that all was fine. At 2:15am we called the front desk again telling them that we were burning up. Another maintenance man came in there and told us the room temperture was 78 even though we had the air set on 65. He tried to fix the air conditioning. Another maintenance man came up and we were told that we should call the front desk so we could move rooms. So I did....now this is 2;30 in the morning not very convenient at all to be dragging our luggage down to another floor and once again get all the beds set up. We had to use a pull out to accomodate us. The room was stuffy when we got in there and it took a good 30 mins for it to cool off. When I spoke to the girl at the front desk she told me that they had a complaint about the air conditioning previously. I was shocked to hear this...when you pay $260 a night for a room you expect to be given a room that is in working condition. I was very disappointed with this hotel as a whole."
},
{
"reviewID": 8154715,
"hotelid": 1135,
"userName": "Brian23",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Westminster, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly service and excellent support",
"frequencyID": 2,
"title": "Excellent staff and support",
"comment": "I received excellent support from the hotel staff and my stay was very enjoyable."
},
{
"reviewID": 8154730,
"hotelid": 377,
"userName": "Angie84",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Honolulu, HI, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "My car stayed parked in the garage the entire stay. We walked everywhere. It's a pretty busy hotel so don't be surprised. Lots of people moving around, shopping, eating, enjoying the pools and beach",
"frequencyID": 3,
"title": "Absolutely loved our stay!",
"comment": "Staying at the Belvoir Waikiki was a mini stay-cation for us; a little treat to my daughters before back-to-school Monday. This property was so nice and intriguiging. It was a great experience for myself and the kids. While different from Belvoir at Keauhou Bay, we like experiencing variety versus the same thing all the time. Keauhou Bay was very quiet Waikiki was very busy, lots of people moving around, shopping enjoying the property. We loved both experiences. Waikiki is within walking distance of everything. Location was GREAT! We ate at all 3 restaurants at the hotel. The breakfast buffet at the Kai Market was awesome and so was the price! It's such a great incentive for kids under 12 to eat free. We enjoyed the Pineapple soft serve at the coffee shop. My kids loved the pool and the beach. We had a deluxe oceanview room where I got the most amazing pictures! I have NO complaints whatsoever. My daughters are 7 & 4. They have gotten to know and LOVE the Belvoir and I'll be sure to stay with Belvoir where ever we go. Thanks for giving us such great memories :) Mahalo!"
},
{
"reviewID": 8154911,
"hotelid": 662,
"userName": "mommystyle",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convenient if you are attending an event at the fairgrounds.",
"frequencyID": 3,
"title": "We'll Be Back",
"comment": "We stayed for Jazz Fest West in July. I found everything to be at or beyond expectations. This hotel was very convenient to the fairgrounds. Room was fine, bar & restaurant was good. We will be back next year."
},
{
"reviewID": 8155026,
"hotelid": 1783,
"userName": "Internationalexplorer",
"overall": 4,
"roomComfort": "",
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Gilbert, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful building and staff.",
"frequencyID": 2,
"title": "Columbia Cool",
"comment": "This is my first time staying here so didn't really know what to expect."
},
{
"reviewID": 8155160,
"hotelid": 198,
"userName": "Busymama",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Reconsider.",
"frequencyID": 3,
"title": "needs help",
"comment": "Dirty, rundown, poor service. Not at all what you expect when you stay at a Belvoir. Super disappointed."
},
{
"reviewID": 8155382,
"hotelid": 377,
"userName": "fahayes",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dixon, CA 95620, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/3/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff are EXCELLENT! Accomodations are EXCELLENT!",
"frequencyID": 1,
"title": "Excellent hotel",
"comment": "Had a great time. Great staff! Beautiful hotel. Best on the beach! MUST STAY!"
},
{
"reviewID": 8155708,
"hotelid": 655,
"userName": "Ray16",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Nevada",
"arrivalMonth": "6/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Accomodations June 30 through July 2nd",
"comment": "I am a BPG Gold 3 * Elite and had three reservations. Two reservations were for June 30 through July 2, and one reservation was for July 1 through July 2. This was the weekend of the storm in the area. My party was there for a funeral and I was very disappointed to arrive and have no room. I was not given any consideration for my BPG status and had to find accomodations elsewhere for June 30th. Apparently my rooms had been given to others the night before."
},
{
"reviewID": 8156005,
"hotelid": 1776,
"userName": "TPC3",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Housekeeping Needs Some Work",
"comment": "The housekeeping staff were really not attentive to the number of towels that needed to be replaced each day of my stay. I started out with two sets of towels and as my stay progressed I was sometime left with only one set of towels. Also I was disappointed that the pool was being serviced/repaired in the middle of one of the hottest summers on record...that was a true bummer!"
},
{
"reviewID": 8156022,
"hotelid": 166,
"userName": "Boca22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boca Raton, Florida",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "first class facility",
"frequencyID": 1,
"title": "Business or sightseeing",
"comment": "Excellent A/C unit a litle noisy"
},
{
"reviewID": 8156379,
"hotelid": 353,
"userName": "Barbara55",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Potomac, MD",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "don't stay here if you want Internet service",
"frequencyID": 1,
"title": "This hotel has no reliable Internet",
"comment": "I spent 5 days here and could never get on the Internet for more than 5 minutes at a time. I would call the front desk, they would transfer me to tech support, tech support would feed me a line about how they would take care of it, and that never happened. The only way I finally got reliable Internet was to beg for an ethernet connection and even that went down for an hour."
},
{
"reviewID": 8156633,
"hotelid": 814,
"userName": "VABeachVisitor",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great food, staff, and very clean!",
"frequencyID": 2,
"title": "Great Stay, Great Vacation!",
"comment": "My husband and I recently visited Virginia Beach and chose to stay at the Belvoir Oceanfront Hotel. We loved it! The hotel was very clean and up-to-date; you could tell it had recently been remodeled. Our room was small but cozy and we were not disturbed by anyone next door to our room. The staff was very friendly and met all of our needs. We visited both pools; they were kept in very nice condition and were refreshing after being in the heat. I would recommend the restaurant at the hotel, the staff there was very pleasant and the food was great! Overall our stay was perfect and wed definitely come to the Belvoir again!"
},
{
"reviewID": 8157138,
"hotelid": 341,
"userName": "anotherBPGfan",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "memphis, tn",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "IThe hotel has potential but I encountered a few problems.",
"frequencyID": 4,
"title": "A few annoying problems",
"comment": "Stayed 3 nights."
},
{
"reviewID": 8157208,
"hotelid": 3207,
"userName": "Will13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Forney, Texas",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to downtown activities",
"frequencyID": 1,
"title": "Great Location",
"comment": "I work for Grandbourne and just wanted a staycation with the wife--Perfect and close to work."
},
{
"reviewID": 8157680,
"hotelid": 1556,
"userName": "Tisha30",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Huntington Beach, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The reservation department does not know what is included in the rates such as free parking, free breakfast & free Wi-Fi. Three different customers including myself were misinformed of the amenities.",
"frequencyID": 4,
"title": "The reservations department provided wrong info",
"comment": "I selected this hotel because I read positive reviews. However, I did not have a positive stay. When I made my reservations, I was told that my stay included free parking & free breakfast at the gov't rate. When I checked in, I confirmed that information with the front desk staff as well. The next day, I went down to the eating lounge & found out after the fact that breakfast was not included & I ended up paying a high price. As i was paying, 2 other families came in for the free breakfast & were disappointed when they found out that there was no free breakfast because they too, were misinformed. The plug outlet in my room was not properly screwed in the wall & it sparked when I plugged in my phone charger. No mini fridge in room for the water I brought with me & the smoke detector went off at 530am in my room for no reason."
},
{
"reviewID": 8157905,
"hotelid": 353,
"userName": "nubarat",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Texas",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "its busy",
"frequencyID": 3,
"title": "hotel room was outdated",
"comment": "the room i had was very outdated, smelled of smoke, dirty bathroom with missing tiles and stained carpet."
},
{
"reviewID": 8158806,
"hotelid": 421,
"userName": "Perk64",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Wenatchee, Washington",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is convenient and the staff is helpful.",
"frequencyID": 2,
"title": "Great hotel ! Wonderful city !",
"comment": "Four of my gal pals occupied one room and believe it or not we are still friends and speaking to each other. It was tight, but not impossible. Your housekeeping staff made sure we had enough towels etc. and took good care of our needs."
},
{
"reviewID": 8158902,
"hotelid": 3089,
"userName": "Mick2012",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "ATL",
"comment": "Attention to customers very low!"
},
{
"reviewID": 8158917,
"hotelid": 3068,
"userName": "BL5248",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Roanoke, VA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Service and staff",
"comment": "I highly recommend this hotel, the staff and service is always top notch and accommodating"
},
{
"reviewID": 8158952,
"hotelid": 1162,
"userName": "Mick2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect renovation!",
"frequencyID": 4,
"title": "Orlando 2013",
"comment": "Perfect remodeling of this place!"
},
{
"reviewID": 8158961,
"hotelid": 151,
"userName": "CambridgeTraveler",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Cambridge, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Location, Poor Staffing, A bit run down",
"comment": "Check in and check out was very difficult, as the front desk was not staffed properly, a poor choice by the management. The rooms were comfortable and somewhat clean, they are showing there age. I was recognized as a Platinum member and provided with an upgrade and access to the club, which was very nice. Great location for Meadowlands activities."
},
{
"reviewID": 8159066,
"hotelid": 636,
"userName": "AnOriginalYankee",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Greenwood IN",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly and helpful staff - obviously well trained in Grandbourne's outstanding hospitality service",
"frequencyID": 3,
"title": "A Great End to Our Trip to NE",
"comment": "We stayed here three years ago for a wedding. It was great then so we decided to finish our NE vacation trip this summer by visiting Portsmouth. This stay was as great as the first. Friendly, helpful and well trained staff makes the stay here great. Recommeded!"
},
{
"reviewID": 8159072,
"hotelid": 353,
"userName": "Travel2Good",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Virginia, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "under renovation",
"frequencyID": 4,
"title": "this hotel hsd exemplary service",
"comment": "hotel under renovation. large group check in was difficult but staff was most apologetic and customer focused in terms of offering water, popcorn and baggage storage...lines were long"
},
{
"reviewID": 8159113,
"hotelid": 380,
"userName": "pdspas80",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arizona",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Belvoir is Great",
"comment": "the buffet could be better. It is to expensive for what you are offered"
},
{
"reviewID": 8159193,
"hotelid": 111,
"userName": "RRS2012",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Indiana, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location; easy access; comfortable rooms and very good banquet service.",
"frequencyID": 3,
"title": "This hotel has great Interstate access",
"comment": "This hotel was selected for our family reunion weekend stay and banquet. It had great access to the interstates, shopping and dining. The kids loved swimming in the onsite pool. The king sized suite we stayed was spacious with a great view looking out toward I285. The banquet food was very tasty and the hotel staff was very attentive. Our only complaint we with the slow speed of two in-service elevators; the third one was didn't work. Overall, we enjoyed out stay and would stay their again."
},
{
"reviewID": 8159221,
"hotelid": 1327,
"userName": "jianhorng",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Francisco, CA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Front Desk Unprofessional & Unhelpful",
"comment": "Called downstairs to borrow a pair of headphones so I could go to the gym. Guy at front desk unknowledgable, unhelpful, and plain rude."
},
{
"reviewID": 8159237,
"hotelid": 468,
"userName": "Vanessa54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "SAN ANTONIO, TX",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Qualiity",
"frequencyID": 3,
"title": "Luxurious and serene",
"comment": "One of, if not the Best, most comfortable stay I've expericenced. My family was treated very well. Looking forward to our next stay....Continued success..Blessings"
},
{
"reviewID": 8159261,
"hotelid": 1364,
"userName": "NavyWife",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Outdated",
"frequencyID": 4,
"title": "Unhappy Anniversary",
"comment": "My husband and I booked a room excited for our one year anniversary. He's in the navy and got leave to go back to our home town to celebrate. We live the city so we thought the Belvoir would be perfect."
},
{
"reviewID": 8159303,
"hotelid": 270,
"userName": "G1213",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Delaware, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient to AC sights and action.",
"frequencyID": 4,
"title": "Belvoir AC",
"comment": "Excellent accommodations and facilities - we have no negative comments, but for the long walk from the self-parking area reserved for hotel guests to the hotel lobby. Excellent location for ease of access to AC Expressway, shopping, casinos and beach."
},
{
"reviewID": 8159340,
"hotelid": 3620,
"userName": "Elsa526",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Caracas, Venezuela",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean",
"frequencyID": 3,
"title": "Very comfortable",
"comment": "Close to airport, good shuttle service to and from same. Clean and comfortable rooms. My stay was very short, but met my needs."
},
{
"reviewID": 8159385,
"hotelid": 421,
"userName": "CSP29",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Texas, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, staff tries hard to meet needs",
"frequencyID": 4,
"title": "Check-in",
"comment": "While the associates registering guests were polite, I never saw enough staff to keep the lines down. Wait time for rooms to be ready varied from 0 to 5 hours. Waiting to get into my room meant that I was not as prepared as I needed to be for meeting with the hotel staff about our convention. I stayed behind the power curve all week as a result."
},
{
"reviewID": 8159415,
"hotelid": 883,
"userName": "sgb121266",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "PA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff, the A.C and the free internet was excellent.",
"frequencyID": 3,
"title": "Great A/C and free internet",
"comment": "From prior reviews we were somewhat concerned about the A/C and the speed on the internet. I don't know if it was our room location or not but both the A/C and the internet worked great for us."
},
{
"reviewID": 8159488,
"hotelid": 468,
"userName": "vlbuns",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, Fl",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Comfortable",
"comment": "The rooms are spacious and bed are very comfortable."
},
{
"reviewID": 8159935,
"hotelid": 460,
"userName": "ChazJC",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Battle Creek, MI",
"arrivalMonth": "7/2011",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Giant!!",
"frequencyID": 4,
"title": "Good location but noisy!",
"comment": "Disappointed with the hallway noisiness during the night; sheets were starched so crispy that the sound actually woke you up!"
},
{
"reviewID": 8160030,
"hotelid": 1703,
"userName": "GEE888",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is accessible to everything, friendly, clean, and quiet.",
"frequencyID": 3,
"title": "Quiet, Safe and Accessible to Everything.",
"comment": "I must say the downtown Belvoir met my expectations and more. Since I was travelling alone I was a bit anxious, but this hotel put me at ease immediately with their friendly service, room upgrade, great concierge, and its other many ammenities. Try their wonderful restaurant District-you will have a great meal!"
},
{
"reviewID": 8160175,
"hotelid": 353,
"userName": "Hope41",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, Arizona",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Centrally located and near the French Quarter",
"frequencyID": 4,
"title": "Rennovation Blues",
"comment": "My son and I stayed at the hotel before our cruise and then for three days after it. During the week, the building rennovations created havoc in the hotel and among its staff. The registration desk had been moved as well as the Bell station. I had requested an early preparation for my room when I left the first time, but that request was lost in the shuffle. We had to cool our heels in the bar and informed they would call us as soon as a room was ready. Three hours passed and even the bartender apologized for the delay. Finally, I went back to the registration desk and they had a room waiting for us, but nobody called to let us know. Poor service for such a well-known hotel chain. It waisted my BPG points."
},
{
"reviewID": 8160182,
"hotelid": 3207,
"userName": "Oldtimer",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Niagara Falls, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not to come here!",
"frequencyID": 2,
"title": "Week End Family Reunion",
"comment": "Rooms well appointed, however bedside tables a bit small and withouyt drawers. Pleased to have an extra box of tissues , which is unusual in most hotels."
},
{
"reviewID": 8160236,
"hotelid": 828,
"userName": "Sarah629",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Berlin , N.H.",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "First Class service",
"frequencyID": 2,
"title": "Great experience",
"comment": "This was my 2nd stay here and as the first was great all around. Great location, service and value."
},
{
"reviewID": 8160267,
"hotelid": 421,
"userName": "WiseRose",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel makes one feel at home.",
"frequencyID": "",
"title": "This hotel has great features",
"comment": "The location is excellent. It is within walking distance of dining, theater and easy transportation. The staff is friendly and very helpful. The beds are sooooooo comfortable especially after a long day of sightseeing."
},
{
"reviewID": 8160269,
"hotelid": 379,
"userName": "Cosette",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Restaurant",
"comment": "The hostess was not accommodating and had an bad attitude in the rum fire."
},
{
"reviewID": 8160632,
"hotelid": 1556,
"userName": "Ed68",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "A lot to be Desired",
"comment": "I was very disappointed on check in to find out that internet access was not complimentary. I have been to many Belvoir properties all of which internet was included. It was also very hard to believe that when I went to take a shower there was no soap, shampoo, conditioner nor lotion. I have come to expect a certain level of service and Belvoir properties and this property did not live up to that."
},
{
"reviewID": 8160772,
"hotelid": 3660,
"userName": "Moomus12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lewiston, NY",
"arrivalMonth": "6/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How much that the entire staff and management exceeds the guest expectations in every aspect of the stay.",
"frequencyID": 2,
"title": "A Most Memorable Hotel Stay",
"comment": "The day before I moved to my new home in Lewiston, NY, my stay at Belvoir At The Falls was a welcome to Lewiston that I will never forget! Stay began with a preregistered check-in and had assistance with my luggage into a most lovely king executive suite. The Belvoir At The Falls valued this BPG member with exceptional recognition. The king executive suite on the BPG floor exceeded my expectations for both cleanliness and amenities. The carpet was freshly shampooed upon my arrival, and later on that evening, a beautiful welcoming amenity was delivered to the room. Both TGI Friday's and the Jade Room for breakfast the next morning provided me with outstanding cuisine and service. The BPG Club Level had a most wonderful evening reception with many wonderful wine and food selections. No other hotel anywhere has ever provided me with a more personalized level of service from Guest Services to Food and Beverage. The Housekeeping was exceptional in that the room was equipped with every amenity one could want and more. Most importantly, I felt extremely valued and appreciated due to my previous business at Belvoir At The Falls. A special thank you to the entire Belvoir At The Falls staff and management for a welcome to Lewiston, NY that I will never forget for the rest of my life. For a most memorable stay that will always exceed ones' expectations, stay at Belvoir At The Falls because the entire staff is completely dedicated to total guest satisfaction! The staff truly cares about the guest as an individual, not as a folio number! The king executive suite had most beautiful furnishings as well."
},
{
"reviewID": 8160814,
"hotelid": 914,
"userName": "Kuz04",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dearborn Heights, MI",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You don't have to leave to have a good time everything is there.",
"frequencyID": 1,
"title": "This hotel had the best of everything.",
"comment": "The room was excellent, comfortable and privacy was respected. The hotel had everything needed to have a wonderful vacation and not have to leave the premesis. All resturants were excellent and the service was refreshing. I felt like I was the most important person and the staff was so friendly. Love the vacation and will be back again!"
},
{
"reviewID": 8160861,
"hotelid": 1144,
"userName": "DJ1949",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tennessee",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you're not sure what to do or where to go... ask Jerome! He is a great help!",
"frequencyID": 3,
"title": "Great Hotel!",
"comment": "We attended a conference in Atlanta from 7/27 thru 7/29. The hotel was conveniently located and wer enjoyed being close to the downtown area. One of the bellmen, Jerome was exceptional! He was friendly and took an active interest in our being satisfied hotel guests. He is a real asset to your staff!"
},
{
"reviewID": 8160909,
"hotelid": 1556,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "good location",
"comment": "We love the location of this hotel. We stayed here a couple of times before. It looks like they are going through some well needed updating. Although the room was a nice size and the beds were comfortable, it had a bad smell to it. The carpets were dirty too. Staff was very helpful and friendly. One area of improvement is to have more than one washer and dryer available for all your guests. It was almost impossible to do your laundry there."
},
{
"reviewID": 8160930,
"hotelid": 3175,
"userName": "Tim39",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lawton, OK, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location",
"frequencyID": 3,
"title": "THIS HOTEL IS AWESOME!!!!!!!!!!!!",
"comment": "Ths hotel is by far the BEST that I have ever had the pleasue of staying at. My family and I went to Hurricane Harbor for a little get away. We stayed here and LOVED everything about it. The staff were awesome, the shuttle was awesome, the room was awesome. We have tickets to the Cowboys vs Giants game in Oct and we have already booked our room for the Belvoir, You cannot go wrong by staying at this hotel."
},
{
"reviewID": 8160984,
"hotelid": 3125,
"userName": "sashasmom",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Albuquerque airport",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "nice stay, but...",
"comment": "Our recent stay started off great and I honestly would have rated higher EXCEPT for my discovery of the incredibly filthy bathtub drain when preparing for my night's shower after a 8-hour road trip...tub draining very slow...saw floating hair in water...looked in drain and pulled out a golf ball sized wad of hair PLUS a button, 2 disposable razor blade shields, and bath soap wrapper...which made me wonder about the housekeeping staff's attention as well as whoever inspected and passed the room...I find it hard to believe they would've not noticed the slow drain and bothered to check for the reason. Disappointing."
},
{
"reviewID": 8161121,
"hotelid": 127,
"userName": "MrsJ",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Monterey, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/4/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location; bay view rooms offer a wonderful view.",
"frequencyID": 2,
"title": "Great location; much needed renovation",
"comment": "The hotel is located right off the marina & is centrally located to Downtown, the Gaslamp District, and the various amusement parks. We stayed one night, which was more than enough; unfortunately the hotel is in desperate need of a makeover: the paint and wallpaper were chipped and peeling (especially in the bathroom) and the carpet worn. Also the cleaning of the room was subpar: some type of brown liquid had been previously splattered in the bathroom but left untouched, hair was in the bathtub and on the shower walls, empty cans were in the closet - the list could go on. Had I not been using my Grandbourne points, I would've left and requested a full refund."
},
{
"reviewID": 8161712,
"hotelid": 127,
"userName": "Stephxica",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Stay in the Marina Tower",
"frequencyID": 2,
"title": "Awesome vacation",
"comment": "The Belvoir was awesome! The amenities were great. My kids and i were very welcomed since we entered the parking lot. It is at a perfect center location to all of the San Diego attractions. We will definitely stay there again."
},
{
"reviewID": 8163399,
"hotelid": 1776,
"userName": "psychojam",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "nice location and nice rooms w. great views",
"frequencyID": 3,
"title": "nice hotel but missing amenities",
"comment": "the pool/spa were not working and our floor ice maker was not producing ice. The club room was nice w. the young male attendant doing a great job."
},
{
"reviewID": 8163521,
"hotelid": 421,
"userName": "Frequentraveler52",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and newly renovated hotel rooms. Also, very friendly staff.",
"frequencyID": 4,
"title": "Lounge Changes",
"comment": "Very disappointed in changes made to the lounge. Shorter hours and less quality food seemed to be driven by cost savings although the staff says they were trying for consistency with other Belvoirs. Being a frequenty traveler and having stayed at many Sheatons, they missed by a mile. As a platinum member and frequent traveler, use to look forward to unwinding in the lounge, Now it opens too late in the morning for me to have breakfast and a lot of my food favorites are gone (no hot horsd'oeuvres in the evening and no freshly cut fruit in the morning for eample)."
},
{
"reviewID": 8164010,
"hotelid": 353,
"userName": "conferenceattendee12",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Belvoir, New Orleans",
"comment": "The hotel is undergoing construction and that makes things a little less convenient. I was there for a conference and this was the alternate hotel. The first night, I did not receive conference information for the next day under the door. When I questioned the front desk, they said we are not a conference hotel. I went to the conference officials and they confirmed that the Belvoir was a conference hotel and the following nights the material was available. I think it is important that the staff recognize when the facility has significant events"
},
{
"reviewID": 8164379,
"hotelid": 94,
"userName": "Kaelyn1313",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 1,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 4,
"title": "Just Okay",
"comment": "I stay at Grandbourne Brand Hotels a minimum of 3 days a week and this stay was least impressive. Staff was not very friendly or helpful, which is unusual for the chain. The hotel is in a great location. I attended a wedding at another hotel and the staff there was MUCH nicer and more helpful than the staff at the hotel I was staying at which was disappointing."
},
{
"reviewID": 8164661,
"hotelid": 3052,
"userName": "JoeA",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Upstate NY",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean, new, air conditioning works well, club lounge has a good breakfast.",
"frequencyID": 4,
"title": "Excellent by Grandbourne Platinum Standards",
"comment": "Excellent hotel by Belvoir Grandbourne standards, had all of the Grandbourne Platinum amenities including free wireless internet, club lounge open all day with an excellent breakfast and great service, good air conditioning on 90+ summer day. The lobby is new and well put together. The only negative was the congested traffic we experienced in front of the hotel at mid-afternoon getting our car from the parking garage and then trying to pull in front of the hotel and get back in traffic. As a Grandbourne member, familiar with other hotels in NYC and a elsewhere, I recommend this Belvoir for the reasons stated above."
},
{
"reviewID": 8165136,
"hotelid": 421,
"userName": "EJYoung",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great location but disappointed",
"comment": "No fridge space, storing bags at hotel costs $, no free wifi in room, no coffee jug, pool is shared with another hotel diagonally across the street."
},
{
"reviewID": 8165469,
"hotelid": 421,
"userName": "pkirchner",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "7/2011",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Lounge quality is failing",
"comment": "I stay at this hotel on a weekly basis for the past few months and I have felt that the quality of amenities in the lounge is falling at a quick rate. There used to be fresh fruit and hard boiled eggs available at breakfast and also two hot dishes available in the evening. Breakfast has now been relegated to bread, bagels and toast, and in the evening just cheese and crackers. I expect more for Platinum level amenities, and I have to say I am disappointed in the lowering of quality available to the Platinum level customers. The lounge is one of the reason I stay at Belvoirs, and I have to admit I am disappointed."
},
{
"reviewID": 8165913,
"hotelid": 606,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great hotel for business and personal travel!",
"frequencyID": 4,
"title": "This hotel is very convenient - -",
"comment": "Hotel is right of interstate and has plenty of parking. Very easy to get to downtown and back on Route 89. Rooms are very comfortable and quiet. Always a great value too!"
},
{
"reviewID": 8165940,
"hotelid": 1130,
"userName": "DocMatter",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't count on good wireless connections.",
"frequencyID": "",
"title": "People great, but facilities not",
"comment": "First off, the staff was great! But..."
},
{
"reviewID": 8166004,
"hotelid": 95,
"userName": "RobertJ",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Poor service",
"comment": "We had a company rate that is $100 less than the rack rate that wouldn't be honored. The attitude and rudenesss or the phone staff only made an unacceptable situation worse."
},
{
"reviewID": 8166138,
"hotelid": 1144,
"userName": "TeacherSC",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is super friendly and cheerful!",
"frequencyID": "",
"title": "Belvoir",
"comment": "Friendliest staff I have ever met!"
},
{
"reviewID": 8166176,
"hotelid": 881,
"userName": "cilantro1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Savannah, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location from PDX",
"frequencyID": 3,
"title": "Food/Service only Downer",
"comment": "The late check-in after flying across country was the most enjoyable part of our one night stay. Room as expected. However, breakfast in the morning was dissapointing. Service was nonexistant and slow when anyone was around. The food I guess is what one should expect, below average at best."
},
{
"reviewID": 8166255,
"hotelid": 2019,
"userName": "GGTravels",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orange, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great workout room",
"frequencyID": 2,
"title": "The rooms in this hotel are below normal Belvoir standards.",
"comment": "I was originally put in a room on the fourth floor adjacent to the external exhaust fans outside which shook the pictures on the walls and were extremely noisy. I was moved to another room but had to accept two smaller beds instead of the king bed I wanted."
},
{
"reviewID": 8166291,
"hotelid": 1137,
"userName": "Bryan44",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "West Palm Beach, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Have a drink at the bar, many great personalities there.",
"frequencyID": 4,
"title": "A Great Place to Stay",
"comment": "Clean facility, good operating elevators, nice restaurant and bar, with safe and ample parking."
},
{
"reviewID": 8166365,
"hotelid": 814,
"userName": "MinnesotaMom",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minnesota, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, location, location!",
"frequencyID": 2,
"title": "Right on the beach!",
"comment": "This hotel is located in the right place! I would recommend this hotel to everyone. We had great walks at night on the boardwalk and there are some great places to eat on the street that the hotel is on. We just parked the car in your lot and walked everywhere. We had a great time! Can't wait to come back!"
},
{
"reviewID": 8166392,
"hotelid": 33,
"userName": "Marsh12",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Marshfield, WI, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Cold pool",
"frequencyID": 3,
"title": "Very cold Pool",
"comment": "We were traveling with kids so the pool was a must for us. We were told during the reservation process that the pool was heated. On our 9 day trip this pool was the coldest, we were unable to swim at this hotel. Also on our travels this was the only facility that had a life guard at the pool. Because of the temperature he had nothing to do."
},
{
"reviewID": 8166421,
"hotelid": 151,
"userName": "Njfdnfjjnf",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Check In",
"comment": "Overall this hotel was good. My one gripe was that checkin took over a half hour. The clerk kept saying the computer was slow but the five other people behind me got checked in pretty quickly by the other clerk."
},
{
"reviewID": 8166587,
"hotelid": 995,
"userName": "Wifey",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Santa Clarita, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": "",
"title": "Great Hotel",
"comment": "I have stayed at this location many times. It is clean, comfortable, the staff is great. Excellent value. I always have good service. Love the pool, deli, and restaurant. Room service breakfast is awesome, delivered 15 minutes after ordering! But my favorite is the park shuttle. So convenient to take to the theme parks, every 1/2 hour departures. We just park our car and enjoy the rides! We'll be back!"
},
{
"reviewID": 8166679,
"hotelid": 1113,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Diamond in the Rough",
"frequencyID": "",
"title": "Good features, but needs improving",
"comment": "This hotel has a very nice lobby and courtyard, but a few things were, in my mind, discouraging. The rooms were not as clean as they should be; most need a good cleaning and some others need renovating (tiles, carpet...). And the other thing that caught my attention was the lack of free Wi-Fi in the rooms, as it was only availible in the lobby. In the rooms, it cost approximately $10 per device. But other than those inconveniences, I enjoyed my stay at this hotel."
},
{
"reviewID": 8166863,
"hotelid": 1783,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Sumter, SC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Hotel...Great Location...Great Staff",
"frequencyID": 3,
"title": "Our outsanding stay!",
"comment": "We had an outstanding stay at the Belvoir Columbia South Carolina, on 4-5 August 2012. The staff is very pleasant. During Check-in and \"especially\" during our Check-out the morning of the 5th, the front desk personnel and managent staff were outstanding. We love this hotel. This is our place to stay in Columbia!!!"
},
{
"reviewID": 8166892,
"hotelid": 1719,
"userName": "FamilyinPhoenix",
"overall": 2,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You need to pay more for resort fee and parking fee.",
"frequencyID": "",
"title": "Resort fee and parking fee",
"comment": "The hotel room is okay, AC vent needs to be dusted, showed curtain needs to be washed, but overall is not too bad. I was surprised in addition to the $12 resort fee, (even I don't use their pool and internet service, I still have to pay it), there is another $12 parking fee. That's just another way the hotel gets more money. If you go to Legoland, this hotel is a good choice."
},
{
"reviewID": 8166897,
"hotelid": 434,
"userName": "UncleA",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Belvoir downtown Raleigh",
"comment": "Staff well trained & facility is clean. However, I have stayed at this hotel several years in the summer & the room temperature is uncontrollable. You can set the thermostat at 78 & freeze during the day or 70 at night and burn up. Apparently there are issues with the AC design. I have mentioned at each stay (conference) & the staff & engineering have not been able to correct."
},
{
"reviewID": 8166910,
"hotelid": 91,
"userName": "Yikes22",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Do not stay here, if you have to make sure you rent a car you will come out way cheaper.",
"frequencyID": 3,
"title": "Wizard of Oz",
"comment": "The location of this hotel looks like a tornado hit a took this Belvoir and dropped it in the middle of no man land. There is nothing around it in walking distance(NOTHING). So you think the hotel would take that into consideration and have a good shuttle service, nope they have a transportation service that may or may not answer the phone if they do it will be $12 each way to get you to civilization. Front desk help was very rude in particular Lindsay the food staff was Outsanding and were probably way too talented to work at this dive. This hotel does not deserve to be any part of the BPG family, not the service level I am use to!"
},
{
"reviewID": 8166940,
"hotelid": 127,
"userName": "EHphx",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location, easy access to transportation",
"frequencyID": 3,
"title": "ed/hilda sd vacation",
"comment": "great views, convenient to all locations, comfortable rooms, access from room to vehicle was easy. check in staff was good, check out staff not very friendly; however would stay again"
},
{
"reviewID": 8166967,
"hotelid": 166,
"userName": "Todmar",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Augustine, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Stay",
"comment": "We enjoyed this hotel very much when we visited Phila. I have stayed here several times, and will continue to stay here."
},
{
"reviewID": 8167035,
"hotelid": 127,
"userName": "Cammy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Starbucks in the Hotel",
"frequencyID": "",
"title": "Wonderful",
"comment": "Great Hotel, Restaurants, Starbucks, We had a wonderful stay."
},
{
"reviewID": 8167267,
"hotelid": 761,
"userName": "Rootabager",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Columbia, SC, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient location and ample parking",
"frequencyID": 3,
"title": "Highly Recommend for Business Stay",
"comment": "Clean, quiet, and most importantly, super comfortable beds."
},
{
"reviewID": 8167269,
"hotelid": 315,
"userName": "Henny",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Disappointed",
"comment": "I have been accumulating my miles for a special event for many years.. It finally came time to use my miles. I requested something special or something to recognize that it was a honeymoon for my granddauhter. They promised me they will take care of the situation and will do something ,they noted it in the reservations. Absolutely nothing was done, no congratulations, no wine, no sign nothing. Just a grouchy lady checking them in at 3:00 am because their flight was delayed. I am disappointed with BPG."
},
{
"reviewID": 8167370,
"hotelid": 1784,
"userName": "Jonny61",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fort Worth, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Good location for downtown events. Rooms very much needing an update. Also need to be cleaned.",
"frequencyID": 4,
"title": "Room was unexceptable",
"comment": "My room was not up to standard. The carpet was dirty and the air conditioning could not get the temp under 78 degrees. It was very uncomfortable."
},
{
"reviewID": 8167391,
"hotelid": 674,
"userName": "HappyMommy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Northeastern PA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Closest hotel to Sesame Place...",
"frequencyID": 1,
"title": "Great Location",
"comment": "This is the 2nd time my family and I have stayed at the Belvoir Bucks County Hotel on vacation. Sesame Place is right across the street, and the hotel offers a free shuttle van throughout the day to the park (which is GREAT because parking there is not free). We arrived early, and I went to the front desk to let them know we were there, but that we'd be leaving our vehicle in the parking lot and heading over to Sesame Place. To my surprise, our room was ready, and we were allowed to check in then (SO much nicer than having to leave everything in the car and drag it in after a full day with 2 children at an amusement park at 9:30 in the evening)! The woman at the front desk gave my boys rubber ducks for the bathtub, too (not expected- very sweet)."
},
{
"reviewID": 8167514,
"hotelid": 115,
"userName": "Nene175",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Alabama, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is comfortable",
"frequencyID": 3,
"title": "Enjoyed my stay",
"comment": "I really enjoyed my stay even though I was there for a night. I slept like a baby, the bed was great and so were the pillows. I will be back"
},
{
"reviewID": 8167550,
"hotelid": 951,
"userName": "mrbc",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Not so good",
"comment": "I tryed to make hot water for tea with the coffee maker and a putrid brown liquid came out. The carpet and bathrooms are very outdated, as well as the matresses. This place is not worth the rates they charge."
},
{
"reviewID": 8167570,
"hotelid": 460,
"userName": "CostcoJimmy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Slept Well In Seattle",
"comment": "Great location, just blocks from the Pike Street Market and the typical downtown attractions! Didn't use the $5/day green savings (for not requiring daily room service), but still liked that we saved water and electricity. Great stay for a conference."
},
{
"reviewID": 8167596,
"hotelid": 1144,
"userName": "dziadzia",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Indiana, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "hotel features",
"comment": "Had a nice stay but thought WI FI service"
},
{
"reviewID": 8167601,
"hotelid": 802,
"userName": "Susa100",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It can be noisy.",
"frequencyID": 1,
"title": "Hotel Looks Beautiful BUT...",
"comment": "Hotel is beautiful and comfortable. Housekeeping is excellent. My issues with this stay are two. 1) I had trouble connecting to the internet in my room. I let the front desk know 3 times, and I talked to the tech support 4x. It soon became obvious that no one could help me. The 5th time I spoke to the front desk in person. That shift told me to talk to the next shift. When I did that, I was told that they didn't know there had been a problem, and that I could use the computer in the office center, which timed out every 45 min. I was trying to work, so that was annoying. Also, I was staying at the hotel, because my husband was running a 100 mile race, and I couldn't check on his progress, without the internet. I would think that since this race is an annual race, and runners and their families were staying at the hotel, the staff would do everything it could to be involved with this community activity. I only received an apology once from a front desk staff who happened to overhear my complaint. So, that is my second issue, lack of communication and followup. This hotel is supposed to be a resort, but it looked better than it functioned."
},
{
"reviewID": 8167756,
"hotelid": 1162,
"userName": "nrod720",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding Customer Service.",
"frequencyID": 2,
"title": "Great Resort To Stay and Relax.",
"comment": "My family and I had a great time the 6 days we were at the resort. If you sit at the restaurant to have dinner or by the pool to enjoy the sun, you get with a warm family treatment that makes you feel very comfortable."
},
{
"reviewID": 8167781,
"hotelid": 914,
"userName": "mommyof2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How beautiful it is!",
"frequencyID": 3,
"title": "This hotel has great features.",
"comment": "We loved the ocean and how clear it was."
},
{
"reviewID": 8167834,
"hotelid": 139,
"userName": "dan843626",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is a good exercise facility",
"frequencyID": 4,
"title": "my worst stay so far",
"comment": "I have stayed at this hotel for the past 6 months, and I'm a plantinum guest. Each week, I have to reiterate my preferences for a room away from the elevators/ice machine. In spite of this, there seems to be no communication mechanism with the management to ensure that a frequent guest most basic request is met. This regularly causes me to be moved to lower floors because the change must be made at check-in. I have never had such a hard time getting a basic request met. If this is how the chain is operated, it won't take much longer to lose my loyalty."
},
{
"reviewID": 8167859,
"hotelid": 1557,
"userName": "A1B2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Wonderful stay at this hotel",
"comment": "We had a wonderful time during our stay with the anniversary brunch at your hotel - delicious! The room was clean and inviting. I was impressed that you even provided a small bath scrungy to use with the gel. Thanks for that."
},
{
"reviewID": 8167914,
"hotelid": 1144,
"userName": "jannfri",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Thought the price was high for a conference for math teachers. The hotel is very nice, though.",
"frequencyID": 4,
"title": "Great place to stay",
"comment": "The Belvoir Atlanta is a very nice property. The staff is ALWAYS around and ALWAYS ready to be of assistance. The food was delicious and the presentation was excellent."
},
{
"reviewID": 8167942,
"hotelid": 855,
"userName": "Nora",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Rug",
"comment": "Our room #528 rugs are in need of replacement. I would not walk bare feet on those rugs.....they were were stained and felt \"unhealthy\". Also we stayed in room #526 and felt the same way."
},
{
"reviewID": 8168015,
"hotelid": 1162,
"userName": "peno",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ft. Lauderdle, FL",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The pool is amazing",
"frequencyID": 3,
"title": "Amazing",
"comment": "I went for the attractions, and found it hard to want to leave the resort!"
},
{
"reviewID": 8168070,
"hotelid": 3175,
"userName": "Okla74",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Norman, OK, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean",
"frequencyID": 3,
"title": "Hotel Location",
"comment": "We have stayed at this hotel for the past 5-6 years when we go down to see the Rangers play. It is a great location for the Rangers as you can walk to the ballpark"
},
{
"reviewID": 8168090,
"hotelid": 1133,
"userName": "skytravler",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "not a bad hotel for the price",
"comment": "Have made several trips to this location over the past month and will be making several more. The hotel is ok overall. Last visit a huge group of kids for the youth conference were staying at the hotel and were running all through the halls. Asked several staff members about doing something about this and none of them did anything. I feel that as a business traveler it is important to be able to get work done and be well rested for my work day. Staff does not seem well trained. i will be staying here again as this is a preferred hotel for my company but if my experience is the same next month I will be asking for a change. The location and remodeled rooms are great. new pool chairs and tables are badly needed."
},
{
"reviewID": 8168200,
"hotelid": 196,
"userName": "Mwar",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "MI",
"arrivalMonth": "8/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great hotel",
"frequencyID": "",
"title": "Family Getaway",
"comment": "Staff was very nice & helpful! Room was very clean, which comes from someone who is very picky about room cleanliness! It was a standard hotel room size & bathroom size. We could hear music from somewhere outside even though we were on a higher floor, but we didn't mention it to the front desk because we were so tired from our day that we fell asleep quickly. The cafe restaurant downstairs was overpriced & not very good."
},
{
"reviewID": 8168271,
"hotelid": 379,
"userName": "chal1950",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Danville, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You will need a car to see the island as there isn't too much around the hotel",
"frequencyID": 2,
"title": "Great location but room outdated.",
"comment": "The Belvoir on Kauai is undergoing much needed renovations. We were disappointed to find out that our \"ocean view\"room was in the old section across the street. Our view included many telephone lines and just wasn't what we anticipated. The room itself was \"okay\", but felt outdated. The staff was welcoming and very nice. We would come back to the Belvoir if we could be guaranteed a more updated room."
},
{
"reviewID": 8168288,
"hotelid": 353,
"userName": "Darlene49",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't trust the reservation you make by phone!",
"frequencyID": 2,
"title": "No room at the inn",
"comment": "I made a reservation 7 months in advance for a convention I was attending. Upon arrival I was told that my reservation did not extend through the date I had requested."
},
{
"reviewID": 8168517,
"hotelid": 995,
"userName": "Dunn22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Australia",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Shuttle service to Disneyland",
"frequencyID": 3,
"title": "Everything we needed",
"comment": "Great service, accommodated all our needs."
},
{
"reviewID": 8168542,
"hotelid": 3207,
"userName": "Guest2012",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas",
"arrivalMonth": "7/2012",
"datePosted": "8/5/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Internet access in the room is only available at extra charge in the room, and complimentary service is poor in the common areas.",
"frequencyID": 4,
"title": "This hotel has room for improvement",
"comment": "Being the Belvoir I expected better; many of our group had trouble with room key programming, the hotel keys to the safe were misplaced every time and many safes broken. One day dirty towels were left on the counter by room service. Internet access is below modern expectations."
},
{
"reviewID": 8168647,
"hotelid": 127,
"userName": "Terri21",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arizona",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful rooms and grounds",
"frequencyID": 2,
"title": "Awesome atmosphere",
"comment": "One and only problem, too many groups of kid sports teams were there at a time. They overtook the hotel, pools, jacuzzis. Suggestion, have an adult ONLY pool and jacuzzi. Kids were even in the bars!"
},
{
"reviewID": 8168771,
"hotelid": 15,
"userName": "500NightsLifetime",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "other",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent Shuttle service (and driver)",
"frequencyID": 4,
"title": "The shuttle bus driver was excellent",
"comment": "Driver understood hostipatilty."
},
{
"reviewID": 8168837,
"hotelid": 127,
"userName": "Edkat",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, AZ",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Bay Tower is not part of the main resort.",
"frequencyID": 4,
"title": "Review of Bay Tower",
"comment": "Its hard to give a review when youre comparing apples to oranges. The Belvoir Bay Tower is about to mile down the road from the main hotel resort. Make sure you understand that the Bay Tower is not part of the main complex. The pool at the Bay Tower is not heated and small, the restaurant was hardly ever open but the bar did serve food. The staff were great, rooms clean but you had to walk to get to the main hotel resort. We felt isolated and left out of this unique resort . So remember the Bay Tower is not part of the main resort."
},
{
"reviewID": 8168965,
"hotelid": 111,
"userName": "JefH",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Concord, NH, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff was very helpful and seen to all my needs, they treated me like a king.",
"frequencyID": 4,
"title": "Perfect",
"comment": "This hotel fit my needs perfectly. It's location couldn't have been better it's just a few minutes drive from down town, across the street from mall and the Cobb Galleria convention center. I'd not only stay here again I'd reccomend it to my friends also."
},
{
"reviewID": 8169140,
"hotelid": 171,
"userName": "Baseball18",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service",
"frequencyID": 3,
"title": "Service",
"comment": "Belvoir does it again. Best service by far."
},
{
"reviewID": 8169358,
"hotelid": 33,
"userName": "Bwayne",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Average",
"comment": "Honestly, had better experiences elsewhere. Ok for people literally just passing thru. Wasn't that impressed. Front desk can use additional help as they have 2 people at night but only 1 in the morning...? Valet car was never parked overnight and just sat in front of hotel all night. End of the world, no, but c'mon..."
},
{
"reviewID": 8169363,
"hotelid": 1130,
"userName": "msg24",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Very nice hotel",
"comment": "very nice, would recommend to anyone staying near DC area"
},
{
"reviewID": 8169645,
"hotelid": 430,
"userName": "Reen67",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Caroga Lake NY",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 2,
"title": "Great Location",
"comment": "We love to stay at the Belvoir Boston Hotel because of the great location. We can walk to Fenway and the Prudential Center Mall is just a walk through a hallway on the second floor. This time we discovered the \"Top of the Hub\", 52 stories above Boston for a meal or just a cocktail with an amazing view. Of course the view from our room was also wonderful."
},
{
"reviewID": 8169677,
"hotelid": 3207,
"userName": "Tyty",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not bad but way over priced",
"frequencyID": 1,
"title": "Not worth the price",
"comment": "Over all this hotel was ok but just not worth the money. I was there in a conference group rate which was still over priced so the regular price is out of this world for what you get. It was really just a lot of little things that made the price just not match the quality of hotel the Belvoir is supposed to be. For example I had to slam my door every time I shut it in order to get it to close (rm 605), my toilet seat would not stay up which was very inconvenient when I had to pee. I brought food for my meals to warm up and there was no microwave for me to do that. They charge $20 to have one brought to your room no matter how long the stay. Again I understand all of these examples are just small but they are the type of things you would not expect to see at a Hotel that you pay that much for and one that has a rep like the Belvoir. It was not bad you just dont get what you pay for."
},
{
"reviewID": 8169741,
"hotelid": 992,
"userName": "flylady",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location",
"frequencyID": 2,
"title": "Perfect",
"comment": "We stayed for Freshman Orientation at Drexel University and was extremely impressed. The location was perfect, within walking distance to the campus, the rooms were clean comfortable and the staff was friendly and helpful. I didn't get a chance to use the fitness facilities but will make it a point to during our next stay as it is well equipped and inviting. We will definitely be staying here every time we visit our son during his college career."
},
{
"reviewID": 8169743,
"hotelid": 1552,
"userName": "kmari",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Mooresville, NC",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "GM does not respond to complaints even from corporate!",
"frequencyID": 4,
"title": "Communication and Response",
"comment": "Employees MAKEUP excuses for bad service! GM not responsive even from corporate communication! I contacted corporate who immediately contacted hotel and the Manager on duty was going to call me? Seems like a huge communication problem-no response!"
},
{
"reviewID": 8169753,
"hotelid": 1047,
"userName": "Lindat2012",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Dayton, Ohio",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is below even the most moderate expectation.",
"frequencyID": 2,
"title": "This was a disappointing stay all the way around",
"comment": "I was told there was \"free\" wireless internet. When I arrived I learned this meant in the lobby. As a business traveler it is essential that I have internet access IN MY ROOM. I was told that I would receive \"free\" breakfast. When I arrived I learned this meant for only 1 person and there were two of us staying. I will say that the staff in the restaurant were very well trained and were friendly and efficient. The food was delicious and presented well on the plates. The front desk supervisor was argumentative and difficult. I asked to see the manager twice but she refused to let me see him, pointing to her badge and to the fact that it said \"supervisor\". The furniture in our room was beat up. The electrical outlets were in poor condition and most did not work, as a I learned after plugging my phone in all night in one of the outlets that did not work."
},
{
"reviewID": 8169774,
"hotelid": 3205,
"userName": "RovingReverend",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Connecticut",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best value for Starpoints",
"frequencyID": 1,
"title": "Best Downtown Hotel",
"comment": "Stayed in another 4star. This was much better: lobby, breakfast buffett, rooms, and it had a roof top pool! Valet parking was a little slow to fetch auto."
},
{
"reviewID": 8169789,
"hotelid": 1162,
"userName": "Waldo",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Maryland",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice pools",
"frequencyID": 2,
"title": "Nice stay but room mix up",
"comment": "Rooms were nice but we ended up divided into two rooms, making it difficult with young children. Staff tried to help but I wish we would have had the room we expected to have."
},
{
"reviewID": 8169798,
"hotelid": 3054,
"userName": "Alice7890",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Good job",
"comment": "The staff and the room were excellent. Loved the Starbucks coffee in the room and the morning paper."
},
{
"reviewID": 8169809,
"hotelid": 90,
"userName": "Dansdad",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Jacksonville, FL",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its within walking distance to Old Towne and the rooms are big and quiet!",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "Other than the Lemon flavored Water Jar falling off the table in the lobby during check-in the stay was great! Always is...."
},
{
"reviewID": 8169819,
"hotelid": 434,
"userName": "CAMG2",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boston MA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Sound issues have occurred every time I've stayed here (3 or 4x in 2 years)",
"frequencyID": 2,
"title": "Could've been 5 but for the noise",
"comment": "If it weren't for the high-pitched whistling soulnd that woke me 4 times in one night I would have given 5 stars (I think it's when someone turns on the cold water - in another room or on another floor). If you want sleep this is not the best place till this issue is resolved."
},
{
"reviewID": 8169867,
"hotelid": 1177,
"userName": "Eugene",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "UK",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "its in a great location! even though its NJ you are actually only 20 minutes from central Manhatten. The ferry ride is a treat.",
"frequencyID": 2,
"title": "8/1/2012",
"comment": "fantastic facility. excellent service, particularly from the check in team. Always personal and attentive. Well done Lincoln Harbour and see you again soon."
},
{
"reviewID": 8169876,
"hotelid": 421,
"userName": "Billf96",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location and Club Lounge very disappointing",
"frequencyID": 4,
"title": "Club Lounge is Disapppointing, service not great",
"comment": "Stayed at this location 2 years ago and upgraded to have lounge use and it was a very good value, food was good. This year food was a major disaappoinment with very basic items everyone was complaining. My wife had a scone from Starbucks and several guests asked how she got that. Staff told us theyhad to cut back as what they had was above corporate standards but room prices were not cut? Overall service at the hotel was slow or requests did not happen, asked for a shower cap several times told would be right there never came."
},
{
"reviewID": 8169895,
"hotelid": 814,
"userName": "Suzy61",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Richmond, VA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great oceanfront value",
"frequencyID": 3,
"title": "Great hotel",
"comment": "Very impressed with the renovations. Rooms looked fresh and new and very clean. Staff was friendly and helpful. Would stay here again."
},
{
"reviewID": 8169919,
"hotelid": 606,
"userName": "Headley",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Wisconsin",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "This hotel had some problems.",
"comment": "To whom ever it may concern,"
},
{
"reviewID": 8169948,
"hotelid": 1506,
"userName": "EEFD",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Fort Lauderdale, FL",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Small rooms, didn't care about my platinum status, wall A/C next to the desk - too noisy to work, low number of TV channels compared to other hotels, no washer and dryer for long term stays. This hotel shouldn't be part of Grandbourne. I will never be back.",
"frequencyID": 4,
"title": "Low end Belvoir",
"comment": "Small rooms, didn't care about my platinum status, wall A/C next to the desk - too noisy to work, low number of TV channels compared to other hotels, no washer and dryer for long term stays. This hotel shouldn't be part of Grandbourne. I will never be back."
},
{
"reviewID": 8170048,
"hotelid": 914,
"userName": "DKUSTRA62",
"overall": 1,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "NICE HOTEL, RUDE CLUB STAFF",
"comment": "GREAT HOTEL, BUT CLUB STAFF WAS VERY RUDE TO MY SON, TIME FOR SOME STAFF TO RETIRE OR GET A JOB THEY ENJOY, TALKED TO FRONT DESK STAFF, BUT THEY WERE NOT INTERESTED IN MY FEEDBACK,,,,WILL NOT STAY THEY AGAIN"
},
{
"reviewID": 8170201,
"hotelid": 421,
"userName": "chatodog",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "great location",
"comment": "the staff and rooms were excellent. for a trip to NY the location was great. keep up the good work"
},
{
"reviewID": 8170254,
"hotelid": 3107,
"userName": "Darth25",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a convenient location to the offices in the Northwest Houston area.",
"frequencyID": 2,
"title": "Multiple stays",
"comment": "I've stayed at this hotel on multiple occasions and the staff is always consistent, friendly, and thorough. Nice convenient location to local offices restaurants. And the airport is only 35 minutes away."
},
{
"reviewID": 8170401,
"hotelid": 196,
"userName": "Undie73",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Minneapolis, MN, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location for downtown Chicago",
"frequencyID": 4,
"title": "Great Vacation Location",
"comment": "My family and I used our Grandbourne points to stay at this property for summer vacation. The location could not have been better. The room was freshly remodeled and the Club Lounge was comfortable."
},
{
"reviewID": 8170673,
"hotelid": 1046,
"userName": "Lane2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oklahoma City, OK, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service is excellent",
"frequencyID": 3,
"title": "Great Service",
"comment": "The staff at the OKC Belvoir are excellent.From check-in , valet, food service on the club level, this staff is there to please and be very helpful with any need."
},
{
"reviewID": 8170869,
"hotelid": 914,
"userName": "heisman6183",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great for family vacation.",
"frequencyID": "",
"title": "Family Stay",
"comment": "Just completed a stay here, booked through Allegiant Air. We arrived around midnight and our rooms were available, we even had a suite for one of our rooms, and both were on the top floor (not sure if this was because of BPG status or not, I called Belvoir beforehand to get confirmation numbers). The night front desk attendant was very helpful. We really enjoyed our stay, there's a lot to do, the facility is well maintained, family friendly and fun. Would definitely stay there again."
},
{
"reviewID": 8171140,
"hotelid": 421,
"userName": "rubio",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York,NY",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location is perfect, staff are great but the rooms are really small",
"frequencyID": 2,
"title": "great location",
"comment": "hotel is in ia great locatios but the rooms are very small specially for a family of four"
},
{
"reviewID": 8171316,
"hotelid": 377,
"userName": "savingstrangers",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Honeymooner Happy!",
"comment": "The Belvoir downtown Waikiki was fantastic. I went there for my honeymoon, wanting the 'over the top' experience for a few nights, and it was exactly what we were hoping for. The staff was more than accommodating, the breakfast (we had vouchers for the buffet) was unbelievable. The pools/hottubs/hammocks etc. were always pretty busy, but they were amazing!"
},
{
"reviewID": 8171338,
"hotelid": 460,
"userName": "MNGUY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 1,
"title": "This hotel was perfect",
"comment": "Great location, clean rooms, attentive staff"
},
{
"reviewID": 8171351,
"hotelid": 83,
"userName": "Gino",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Universal City, Burbank, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They have a concierge that will help you get tickets and give advise about anything you might like to do in the area.",
"frequencyID": 2,
"title": "Excellent Hotel",
"comment": "The Belvoir is the best place to stay in LA. The pool and restaurant are incredible. It is close to everything and has a shuttle to Universal Studios. The staff is superior and the rooms are amazing. I received an email prior to my stay from the manager and I responded with a request that they met."
},
{
"reviewID": 8171498,
"hotelid": 868,
"userName": "shargar50",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel is a great place to relax and to enjoy yourself.",
"frequencyID": 2,
"title": "The hotel is so beautiful!",
"comment": "The Belvoir Wahwah is so nice! We were greeted by a very nice person at the front desk. (Lisa) We had asked for a special room with extra amenties. She was aware of all the items and gave us a very nice room. The lobby is so well maintained and beautiful. Just wanted to sit and relax there all day! Thanks for a great stay!"
},
{
"reviewID": 8171741,
"hotelid": 992,
"userName": "Visitor321",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "In need of refreshing.",
"frequencyID": "",
"title": "Below Expectations",
"comment": "I stayed at this hotel as part of a group. When we arrived to check in there was an issue with payment. The front desk staff would not listen to us as we tried to explain the situation and gain clarification. The staff continued to talk over us and was clearly not listening as we tried to learn about the hotel policies. It was not until we revealed our organization's affiliation that we began to be listened to. All guest should be treated with respect regardless of affiliation."
},
{
"reviewID": 8171877,
"hotelid": 1703,
"userName": "Pat22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Centrally located. Great staff",
"frequencyID": 1,
"title": "Awesome Hotel",
"comment": "Had a great stay! The staff was very attuned to creating a relaxing atmosphere and they hey were great! The room was clean and comfortable. I would definitely stay there again."
},
{
"reviewID": 8171878,
"hotelid": 1703,
"userName": "John2649",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "North Carolina",
"arrivalMonth": "8/2011",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Belvoir Phoenix",
"comment": "The hotel was very nice and comfortable. The only down side was that I ordered a pizza from room service that was really awful."
},
{
"reviewID": 8171932,
"hotelid": 3207,
"userName": "Evelyn97",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy access to restaurants and shopping",
"frequencyID": 3,
"title": "Comfortable stay",
"comment": "Staff was great. Room was comfortable"
},
{
"reviewID": 8172014,
"hotelid": 674,
"userName": "desinlily",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "NY",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "nearby many places to eat and go shopping",
"frequencyID": 4,
"title": "sesame place first time",
"comment": "staff was wonderful and so helpful. the shuttle between hotel and sesame place is fantastic running all day."
},
{
"reviewID": 8172122,
"hotelid": 1144,
"userName": "MATL22",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Decatur, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Worst Grandbourne Hotel Experience",
"comment": "Check-in process was unorganized. Non-sound proof room. There was a bar and grill that played loud music until late night hours. Management lacked attention needed to address and quickly resolve concerns. The hotel seems to be very unprepared for handling large groups all at once."
},
{
"reviewID": 8172207,
"hotelid": 1496,
"userName": "Shoemaker",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Florida, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Find another hotel. Competition may be what is necessary to get owners/management to upgrade.",
"frequencyID": 4,
"title": "Belvoir in name only",
"comment": "Computers were not working at check-in causing long delay. No separate check-in for BPG Platinum members. Access to Club Floor by room key in elevator but the key readers in both elevators were inoperative meaning I could not get to my room unless accompanied by a staff to walk up to the top floor and personally call the elevator. In my room the TV was not working until maintenance came. I stay at BPG hotels more than 60 nights a year and mostly Belvoirs. This is my second time at this hotel in about 18 months. The first stay was disappointing. This one was unacceptable. The hotel is well out of date and right in the flight path (noisy). To top it all off, the fire alarm went off at 5:30 am. When I called the front desk I was told that they did not know where the problem was but to \"stay in your room.\" I told them to check the kitchen since breakfast service starts at 6:00. Sure enough. That's where the problem was. In 10 minutes the alarm was silenced -- but I was awake. Nice staff cannot make up for poor operations."
},
{
"reviewID": 8172762,
"hotelid": 713,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Check volume on tv before ordering a movie?",
"frequencyID": 2,
"title": "Great stay, slight tech problem",
"comment": "Great staff, great welcome, no issues with my two cats, and very responsive to questions and requests."
},
{
"reviewID": 8172994,
"hotelid": 460,
"userName": "SuzyQ",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Irvine, CA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 2,
"title": "Work/Play in SEA",
"comment": "Great hotel and location for work and play. Only negative comment is lack of water and coffee available in the lobby."
},
{
"reviewID": 8173206,
"hotelid": 3207,
"userName": "kjb123",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 1,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The south tower is horrible",
"frequencyID": 3,
"title": "bad rooms",
"comment": "The TV didn't work in the first room and there was a spider in out bed. Then the room they moved us to was way smaller. The bathroom was tiny and the A.C. didn't work. For the price we had to pay it was ridiculous. Wouldn't recommend to anyone. Worst hotel experience I've ever had!"
},
{
"reviewID": 8173436,
"hotelid": 1727,
"userName": "javakenn",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hartford, CT",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent customer service, very clean rooms, newly renovated, convenient location",
"frequencyID": 2,
"title": "A Pleasent Stay",
"comment": "We spent 3 nights here. We were very happy with the staff at the hotel. They were very pleasant, knowledgeable and responsive to our needs. For example, the iron in our room was not functioning. A call to the front desk and I had a new iron brought to the room within 15 minutes, very impressive! The room was very clean and in good condition, newly renovated I believe, although a little small, but this is expected in NYC hotels. My only complaint about the room was that the closet was a bit difficult to manage, it is not designed to allow for many hanging clothes. Also there were no drawers in which to store clothes. The closet had just a small table with 2 shelves in it. It would even have been better if it had drawer fronts on it. It was fine for a short stay but for an extended stay the lack of drawers would be very frustrating. The full length mirror is awkwardly place in the closet which my wife found frustrating. The room had a 42 inch T.V. which was nice. The area around the hotel is generally safe, during the day I had no concerns, but I would be a bit more alert if walking late at night on Fulton Mall in the immediate area of the hotel. The hotel has good interior security and requires a room key to access the elevators. There are 3 nearby subway stations and allowed easy access to multiple lines. The only downside of this location is the difficulty in getting Taxi's. We got lucky that a taxi had been coming down Duffield street as we were leaving the Hotel, but getting one is hit or miss. It is not like getting a Taxi in Manhattan. So if you are late for something and need a taxi expect to either walk a few blocks or hope someone is being dropped off at the hotel. There is a roof top club at the Hotel that is just above the club floor. I appreciated that the staff accommodated our request to be moved down to a lower floor (22 rather than 25) I was willing to trade the club level for the assurance of a good nights sleep on the preferred guest floor. It was very quiet and we were never disturbed by the music. There are many nearby restaurants in the area as you head west towards the Heights."
},
{
"reviewID": 8173509,
"hotelid": 1556,
"userName": "12stabts",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "pasadena,ca",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "carpets",
"comment": "the room carpets did not meet the level of cleanliness that i come to expect from Grandbourne brand hotels. They had some deep stains that made the room unpleasant."
},
{
"reviewID": 8173600,
"hotelid": 1236,
"userName": "granny",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Conference",
"comment": "I recently stayed at the Belvoir for a conference with my work. Staff was great, room was clean and comfortable. Loved the stay!!"
},
{
"reviewID": 8173642,
"hotelid": 1703,
"userName": "Jason12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "I would definitely stay here again",
"comment": "I stayed here while attending a conference at the Convention Center. The hotel is very conveniently located close by. My room was very nice and the staff very attentive. Overall, this was an excellent stay and I would definitely choose the Belvoir Downtown again if I return to Phoenix."
},
{
"reviewID": 8173656,
"hotelid": 3207,
"userName": "Randy1",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Nebraska, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location is great!",
"frequencyID": 2,
"title": "This hotel has great features",
"comment": "Easy access to highway & various shops."
},
{
"reviewID": 8173684,
"hotelid": 196,
"userName": "MM519",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Needs help",
"comment": "The location of the hotel is excellent and the front desk is very helpful. The first night I stayed at the hotel, my room was dusty, bed wasnt made, and the bathroom clearly had not been cleaned. I called guest services, they sent someone to clean it but they only brought a microfiber cloth. I asked for a room change (broke out into hives and started sneezing) which wasnt able to happen that night but they were able to accommodate me the next day. The second room was better but clearly dusting and vacuuming is something the hotel needs to work on. For someone with horrendous allergies, a clean room on a business trip is very important; I cannot go into for a full day of meetings with hives and sneezing all day."
},
{
"reviewID": 8175530,
"hotelid": 468,
"userName": "Riggo98",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sebastian, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Be Prepared to spend the extra money to park your car in THEIR parking lot.",
"frequencyID": 4,
"title": "Be Prepared!!!",
"comment": "We visit Disney World often, as we live on the East Coast of Florida. This was our first visit to the Dolphin Hotel, and our last. They charge for everything. It was $15.00 per night to park, plus $14.99 for essentially 2 bottles of water. There was no remote to the TV, one was brought to us after we called and waited for 30 minutes. The Wi-Fi was not very good, only one bar. It is not very \"kid\" friendly, and is NOT a Disney property."
},
{
"reviewID": 8176019,
"hotelid": 421,
"userName": "JoaoBR",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good Location.",
"frequencyID": 4,
"title": "Why not?",
"comment": "I do not understand why you charge so much for something so simple and small as internet access. Internet is a necessity in the modern world. Why not providing free Internet access for all rooms, as Belvoir does in other locations?"
},
{
"reviewID": 8176874,
"hotelid": 3674,
"userName": "teresa22",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "LA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Comfy Beds",
"frequencyID": 4,
"title": "Daughter's IPAD",
"comment": "Hello,"
},
{
"reviewID": 8177056,
"hotelid": 636,
"userName": "red2012",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Tyngsborough, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location, great club room attendant",
"frequencyID": "",
"title": "Great stay, good location, good staff",
"comment": "We stayed at the Belvoir Harborside in Portsmouth on August 4. We had no problem checking in and the front desk was very attentive and polite despite how busy it was. The room was clean and you cannot beat the location of this hotel. I do have to single out one particular member of the staff. This was the club room attendant. She was very personable and polite and kept everything clean and running smoothly, she was also very professional. As we watched her interact with other guests you could see that others thought the same. We have stayed here before and experienced the same kindness. I believe that her name was \"Vivian\". I would recommend this hotel to others and will stay here again."
},
{
"reviewID": 8178150,
"hotelid": 270,
"userName": "Ram17",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2010",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's good.",
"frequencyID": "",
"title": "The hotel is average.",
"comment": "Should include shuttle service and free parking."
},
{
"reviewID": 8180451,
"hotelid": 350,
"userName": "AKtravel",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boise, ID, USA",
"arrivalMonth": "7/2011",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "If you are traveling for business this is a poor choice to stay. Thumbs up if you want a place to party.",
"frequencyID": "",
"title": "This hotel is loud",
"comment": "I was disappointed that my next door neighbors loudness kept me up all night. I called the front desk twice and went down once during the night to report. The multiple guests in the room next door woke me up at 1 AM and were still having loud conversation at 4:45 AM. The hotel did give me a free breakfast and moved me the next night, but I should have been able to sleep after the first time I called and the loud guests should have been moved."
},
{
"reviewID": 8181530,
"hotelid": 3205,
"userName": "cdrn",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Texas, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is great! Club is very nice!",
"frequencyID": 2,
"title": "3 night stay on Club floor",
"comment": "We enjoyed our stay at the Belvoir Downtown Denver hotel very much. The room had great views and was very comfortable. The location was just what we wanted one the 16th St. pedestrian mall but also within easy walking distance of the Capital Building and other interesting buildings. There was lots to do right outside the hotel door. The Club was very nice."
},
{
"reviewID": 8183178,
"hotelid": 3207,
"userName": "SSRR",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The room was hot at night.",
"frequencyID": 3,
"title": "Staff was friendly, Facilities were ok",
"comment": "The staff was nice. The ice machine on my floor did not work and was not fixed during my 4 day stay - I even called the first day to let the desk know. The room was hot at night - every night."
},
{
"reviewID": 8184250,
"hotelid": 90,
"userName": "MarWork",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Alexandria Review",
"comment": "The guest room was spacious and nice. However, the bathtub did not drain well and the AC was not super cool. Food from Room Service was not at all fulfilling or flavorful. During my stay, the cable service was not working for all channels and while staff responded quickly, they were not able to fix the problem."
},
{
"reviewID": 8184572,
"hotelid": 1995,
"userName": "PAMIKE",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Huge Pool and lounge and family friendly.",
"frequencyID": 2,
"title": "Very Nice Belvoir",
"comment": "This is my third stay at this location for business. Really nice property with a spacious and comfortable room. HUGE TV and terrific bed. Club lounge was well stocked and staffed. ..... Disappointing that this time the fitness center had a dirty floor and exercise mats as well as a towel left on the floor in this area."
},
{
"reviewID": 8184674,
"hotelid": 1291,
"userName": "MaggieJuly2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kingsville, TX 78363, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "fascinating history, great location",
"frequencyID": 2,
"title": "Excellent visit",
"comment": "Texas Wind 2012 used your hotel as base and that was a great choice. Our room was excellent, convenience was great and conference was outstanding."
},
{
"reviewID": 8184681,
"hotelid": 111,
"userName": "debi123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient location and great service",
"frequencyID": 1,
"title": "Comfortable rooms and great staff",
"comment": "Beds are comfortable and rooms are spacious. Restaurant wait staff is excellent. Location is great - you can walk to the nearby mall and several restaurants."
},
{
"reviewID": 8184791,
"hotelid": 636,
"userName": "Jen34",
"overall": 4,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "RI",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and service",
"frequencyID": 4,
"title": "Great hotel",
"comment": "This was my second stay at this Hotel. The check in staff was very friendly. I had my 8yr old son with me and when we came back to our room that evening there was a note to him with a free movie and popcorn. He was so excited to have that personlaized to him. It was a great touch. Also our TV wasn't working correctly and wasn't able to be fix but they offered us free movies to make up for the in convenience. I would stay here again!"
},
{
"reviewID": 8184793,
"hotelid": 5601,
"userName": "DCamp",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Greenville, SC, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Super Nice Rooms!",
"frequencyID": 4,
"title": "Great Stay",
"comment": "Loved the room and friendliness of the staff! Great pool and play area for the kids."
},
{
"reviewID": 8187099,
"hotelid": 1196,
"userName": "Lotus",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Orange County",
"arrivalMonth": "6/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is very unassuming and understated.",
"frequencyID": 2,
"title": "Good stay",
"comment": "The beds are very conducive to a good night rest. Overall it is a very comfortable and clean hotel. Staff are well trained. This has been my hotel of choice in Pasadena- 20 nights in the last 2 months. The only downside is if you are an avid swimmer where the pool temperature is low and 40% of the pool is less than 3 feet deep."
},
{
"reviewID": 8187419,
"hotelid": 3054,
"userName": "Mae7",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "It'll be delivered right away - NOT!!!",
"comment": "I was not very happy with the service."
},
{
"reviewID": 8187446,
"hotelid": 460,
"userName": "Dave711",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Santa Rosa, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect location to do all things in Seattle!!",
"frequencyID": 3,
"title": "Seattle in July",
"comment": "Great hotel, perfect location, close to everything, nice workout facility"
},
{
"reviewID": 8189643,
"hotelid": 1959,
"userName": "BrianTSG",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Really great!",
"frequencyID": "",
"title": "Great hotel with excellent staff",
"comment": "Highly recommend great staff"
},
{
"reviewID": 8190170,
"hotelid": 127,
"userName": "Debbie080212",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Jose, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location but don't be fooled. It is below expectation service, staffing, cleanliness and no BPG recognition. Plenty of other nice hotels in the same area, with competitive rates, that will treat you better.",
"frequencyID": 4,
"title": "BPG Recognition? Not at this hotel!",
"comment": "When I arrived at the hotel I was told the hotel was \"full\" and finding a room with my bed preference would be difficult. I had a reservation in advance and was surprised at this given I was an BPG member. When I got to my room in the \"older\" wing of the hotel, I noticed a person was sitting on the room patio. It was a cook with the hotel, and his entire grill/cooking set-up with chaffing dishes, outside my patio door. There was a party about to take place directly outside my door. As a business traveler with an early meeting, I immediately requested a room change. It took approx 20 minutes before a new key arrived for my next room. When I got to the next room, the AC was broken. While the room was quiet, and hot, it was also dirty. There were stains on the carpet and the fabric of the shower curtain. There was hair on the bathroom floor and what appeared to be a blood stain in the drain area of the tub. At this point it was getting late, I was on my second room, and I was ready to eat dinner. The person I was traveling with, also an BPG Gold Member, checked in with similar room problems. We both decided to stick it out for night and grab some dinner before it was too late. When we left for dinner, we discovered that when they transferred our rooms, they did not move our parking validation to the new room key. So we could not exit the parking structure. We rang for assistance and were first interrogated over the speaker phone by the attended. When he realized we could not get out of the parking structure with our current keys he came out to meet us. He was rude in responses to us and told us to \"take it up\" with the front desk people to fix our key. When we returned from dinner, we stopped at the front desk and told them what happened in the parking garage and advised about the rude employee. They said they would fix it and re-keyed us. In the morning when we went to check out, they tried to charge us twice for parking! After explaining what happened the night before the front desk person actually asked me how my stay was.. I told them dissapointing. Not once did she ask if there was something that could be improved or even tried to get any further information. She just handed me my receipt. The entire stay with the hotel was a dissapointment. I recently joined BPG membership and aquired an BPG AMEX credit card. I am a member of a competing preferred guest program. This experiece does not even come close to the same quality as similiar programs."
},
{
"reviewID": 8190241,
"hotelid": 3207,
"userName": "Blessedlady4life",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good place to stay.",
"frequencyID": 1,
"title": "Very Nice",
"comment": "The staff was very nice. the hotel was very clean. It would of been nice if it was nown that there was a place to use free internet for the guests of the hotel."
},
{
"reviewID": 8191336,
"hotelid": 828,
"userName": "CarterTravelers",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice staff",
"frequencyID": 3,
"title": "Great Service",
"comment": "Arrived late and in a rush for a meeting. The check-in was fast and staff very helpfull with luggage. Had a nice welcome drink and snack to grab on the go at front desk. Room was close to Club Lounge which was great. Snacks were great in lounge, but the food offering were a bit lacking for example the muffins were not tasty and the evening food was only red meat."
},
{
"reviewID": 8191455,
"hotelid": 3207,
"userName": "Ed012",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Dallas",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel caters to your needs",
"frequencyID": 3,
"title": "Met my needs",
"comment": "This hotel was great for my family reunion. My family members enjoyed the hotel and the amenties"
},
{
"reviewID": 8193803,
"hotelid": 127,
"userName": "AJay47",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Arizona",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great views of San Diego Bay and Coronado North Island.",
"frequencyID": 2,
"title": "Stay 21-24 Aug 2012",
"comment": "Some check-in confusion occurred when we arrived at Marina Tower and were directed to Bay Tower. House keeping in Bay Tower was spotty: never changed out dirty glasses and last day received no bath towels but 10-12 wash clothes instead. Scott, bartender at Tapatinis was very professional. Rebecca at Bay Tower bar was excellent. Thanks."
},
{
"reviewID": 8194346,
"hotelid": 377,
"userName": "lammy4you",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Honolulu, HI",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service @ Leah1 Club Lounge",
"frequencyID": 3,
"title": "Definitely would come back",
"comment": "We booked Club Level room at Belvoir Waikiki for a week in July so our our room was on the 30th floor with full ocean & diamond head views. Club Level was an excellent choice since we barely spent extra money on foods/drinks . People who works at Leah1 Club Lounge always provide great service with a smile . We'd like to thank Stanley-our daily host at Leah1 & Rosemary-our house keepper for making our trip more pleasant & memorable. See you next year. Mahalo!"
},
{
"reviewID": 8198036,
"hotelid": 829,
"userName": "Dave099",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Stony Point, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The great staff",
"frequencyID": 3,
"title": "Front desk",
"comment": "It was the first time I stayed at this location and found the front desk to be very helpful and knowledgable about the area. Also the shuttles to the airport and metro were very helpful and efficient.."
},
{
"reviewID": 8200748,
"hotelid": 1523,
"userName": "Papo54",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's very clean",
"frequencyID": 2,
"title": "We loved our room and the view",
"comment": "We we very pleased with our room and location and pleased that we could use public transportation to get to old San Juan. We would stay again"
},
{
"reviewID": 8205012,
"hotelid": 3207,
"userName": "Pat2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Midland, TX",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great Hotel",
"comment": "Great stay. Everything was wonderful!!"
},
{
"reviewID": 8205933,
"hotelid": 196,
"userName": "TerryD",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minneapolis, MN",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location with great service",
"frequencyID": 2,
"title": "Exceptional Service",
"comment": "Our visit to the hotel was exceptional. From the front desk to the banquet staff, the service was positive and professional."
},
{
"reviewID": 8206223,
"hotelid": 741,
"userName": "Sadman2",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Hope you get lucky because if you dont you will regret staying there.",
"frequencyID": "",
"title": "Poor service and room",
"comment": "I was given a room where the chair was soaking wet as if a large glass or bottle was spille din it. When I went back down they gave me a room with bad air conditioning in hot DC Weather. I gave in and kept it as I was afraid what was waiting for me in the next \"wonderful\" room I would be given. Of course they gave me $20 dollar off coupon for their bar or restaurant even though I told them it was of no use to me. I had plans for dinner and would be departing before the restaurant opened in the morning. All in all really unique brand of poor service."
},
{
"reviewID": 8206249,
"hotelid": 1046,
"userName": "GovtCheese",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Johns Creek, GA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Friendly Staff",
"comment": "I found the hotel staff very friendly and helpful. My trip to OKC was for three days, but for some reason, I could not book the third night via the internet. The front desk was very helpful to secure that third night for me. From the doorman/valet parker to the restaurant staff, they exhibited the values and mission hotel staff should represent - customer is job 1. Unfortunately, one of the bartenders seemed like a grouch. Perhaps this guy needs to work in a another part of the hotel for a change!"
},
{
"reviewID": 8206369,
"hotelid": 3620,
"userName": "box52",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The dining room food was good, at least the food that was serviced at breakfast.",
"frequencyID": 2,
"title": "This hotel has a nice bar area and dining area.",
"comment": "The Belvoir front desk staff was very helpful, and so were the bar and dining area staff. Although I only spent one night, I enjoyed my stay and would recommend this hotel to friends and stay at The Belvoir the next time I visit Miami."
},
{
"reviewID": 8206489,
"hotelid": 3709,
"userName": "mjb56",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Iowa, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice rooms.",
"frequencyID": "",
"title": "Nice!",
"comment": "Even though the hotel is under construction, we never had a problem with it. Signage was great on getting to where we needed to go. Staff was very helpful and pleasant. The room was very clean and spacious. Only complaint is charging for internet. Really now a days...internet is cheap! Parking is $15 per day but the package I booked it was included. That was great!! Looking forward to coming back once the remodel is done."
},
{
"reviewID": 8206536,
"hotelid": 3175,
"userName": "AmberC",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Very disappointing",
"comment": "Usually, Belvoir hotels are very consistent - very clean and taken care of well. However, this hotel did not meet expectations at all. The carpet was stained and sticky and the room was not well-maintained."
},
{
"reviewID": 8206593,
"hotelid": 995,
"userName": "Alan12M",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You feel at home here.",
"frequencyID": 3,
"title": "Enjoyable stay at the hotel",
"comment": "The hotel was clean, comfortable, the staff is great. Excellent value. I always have good service. After a long day at Disney land the beds in the room were great. the hotel shuttle to Disneyland is the best. The fire works view from the hotel is excellent.The food service was very good."
},
{
"reviewID": 8206638,
"hotelid": 814,
"userName": "beachlover06",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Pittsburgh",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you stay at this property; your vacation will be memorable.",
"frequencyID": 2,
"title": "Outstanding Vacation Experience",
"comment": "The Belvoir exceeded our expectations in all catergories. The suites are beautiful, spacious, and offer great views of the ocean. The front desk was very courteous and helpful during our stay. We received BPG recognition, and was very pleased how the front desk made sure our stay was extra special. We could walk to many shops and restaurants; the location is great. We have traveled up and down the East Coast, Florida as well as the Caribbean, and would definately stay at the Belvoir Virginia Beach again."
},
{
"reviewID": 8206685,
"hotelid": 855,
"userName": "PD63",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/6/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Desk service is excellent!",
"frequencyID": 1,
"title": "Review",
"comment": "The hotel was below our expectations. The room was clean and service fine but both the furniture and carpeting need updating. The service was excellent. The rates we paid were discounted and we would have been definiteoy disappointed if we had been charged full price."
},
{
"reviewID": 8207159,
"hotelid": 3207,
"userName": "TXmedic02",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It' is in a good location for access to the city",
"frequencyID": 1,
"title": "From West Texas",
"comment": "This is a nice hotel, and the staff was great. The room was hot, and the temperature could not be easily adjusted. Getting in and out of the parking lot with a room key was also difficult. With that said, this is still a good place to stay,"
},
{
"reviewID": 8207189,
"hotelid": 171,
"userName": "SilverB",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Va",
"arrivalMonth": "8/2011",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Location",
"comment": "Perfect place to stay to see a Tides game. Staff was helpful and friendly. Room was pleasant and clean. Will return."
},
{
"reviewID": 8207353,
"hotelid": 1995,
"userName": "DebM60",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Liberty, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient location",
"frequencyID": 2,
"title": "could have been cleaner",
"comment": "Mildew smell in bathroom. Filth on light switches. Trash along woodline of parking lot. Junk left on floor by elevator for 3 days. Remote not working. Baseball size bird dropping on window."
},
{
"reviewID": 8207360,
"hotelid": 430,
"userName": "Darl",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "miami",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is very helpful and freindly!",
"frequencyID": 4,
"title": "Staff great",
"comment": "Staff was helpful and friendly."
},
{
"reviewID": 8207500,
"hotelid": 832,
"userName": "Acergal",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Staten Island, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service excellant",
"frequencyID": 3,
"title": "The Staff was Great",
"comment": "The Staff was great The food at the Club was excellant And most of all from the Maids to the front desk people were respectable from now on when I am on my way to Myrtle Beach I will be staying at the Belvoir Richmond Park South"
},
{
"reviewID": 8207562,
"hotelid": 1144,
"userName": "Heide",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Bellefonte, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Thanks!!",
"comment": "Thanks so much for the great stay. Only thing that would be better is if there was a continental breakfast served."
},
{
"reviewID": 8207663,
"hotelid": 33,
"userName": "Petey320",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "West Chester, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean!",
"frequencyID": 4,
"title": "Very comfortable",
"comment": "The front desk staff at this hotel extremely courteous and professional. The hotel is very clean and the beds are oh so comfortable. It is very convenient to use the \"sky walk\" over to the mall. Highly recommend this site."
},
{
"reviewID": 8207886,
"hotelid": 3052,
"userName": "bam123",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Pretty, Clean but Small",
"comment": "My friend and I wanted to stay outside the typical tourist area- and the Belvoir Tribeca was our choice. A cute hotel- but do not plan to stay in your room for any length of time. The space is too small- there is 12\" between the bed and the desk and as an Interior Designer, I cannot believe their design team did this. I love small spaces, but this was over furnished. Upgraded to the club- which was worth it for the internet- though I was a little disappointed that cocktails were not included in the happy hour like other hotels in NYC I have visited. Staff is great and accommodating."
},
{
"reviewID": 8207983,
"hotelid": 1995,
"userName": "Don50",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "MD",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "BPG Gold benefit",
"comment": "As an BPG Gold member I have always either had a room upgrade or at least afforded use of the Club Room. I understand the Belvoir Harrisburg Hershey Hotel was packed during my stay, but I was disappointed that I wasn't allowed Club level privileges."
},
{
"reviewID": 8207992,
"hotelid": 3207,
"userName": "BusyB",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Strasburg, OH, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They are nice & treat you with respect.",
"frequencyID": 2,
"title": "Great features",
"comment": "We very much enjoyed our stay at the hotel all the staff from the hotel check in to the waiter/waitresses in the restaurant, to maintence & yes we did have to call as we messed up the AC. Still they were very nice. Thank You for making our business trip to Dallas less stressful."
},
{
"reviewID": 8208008,
"hotelid": 92,
"userName": "bluejays",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Check in a problem",
"comment": "Hotel management needs to allow BPG guests to check in promptly instead of telling them to get in the back of a long line."
},
{
"reviewID": 8208032,
"hotelid": 353,
"userName": "Dan1517",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Marcus Evans Conference",
"comment": "Bed linens were stained when we arrived."
},
{
"reviewID": 8208219,
"hotelid": 353,
"userName": "CoachS",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Orleans, LA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very Good Locationa nd excellent staff",
"frequencyID": 2,
"title": "Room Comfort",
"comment": "Everything was fabulous except the thermostat is for show. Putting it down to 65 and still was not cool in the room"
},
{
"reviewID": 8208227,
"hotelid": 1497,
"userName": "Frank345",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Fix the vending machines",
"comment": "Vending machine on 3rd floor would not take money; the one on 9 floor took the dollar bill, but didn't give soda, returning 20 dimes; the one on 4 floor took the dimes, but didn't give soda or money back. Had to go to first floor front desk to complain and got the soda from a resturant on second floor. I just wanted a coke, but spent over 30 minutes. Also one of the two elevator constantly out of order and the swimming pool is really small."
},
{
"reviewID": 8208323,
"hotelid": 662,
"userName": "sheri44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a great location if visiting the Fair or the Waterpark",
"frequencyID": 3,
"title": "Great Hotel",
"comment": "Our hotel stay was great. The room was nicd and roomy. We would definitely stay here again."
},
{
"reviewID": 8208366,
"hotelid": 430,
"userName": "tom1215",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Hotel Thoughts",
"comment": "The bath tub was all chipped . Took a while to check in staff standing around chatting . Then you charged me $20 for an up grade. Being a gold member did not think you needed to jab me the extra 20, more principle then the money."
},
{
"reviewID": 8208602,
"hotelid": 855,
"userName": "Netsky",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convenient for travel",
"frequencyID": 2,
"title": "Very convenient spot",
"comment": "Whenever you travel a distance it's always good to know that your hotel destination will be comfortable and pleasant. The Belvoir at Hauppauge met that all the way. It also helped a great deal that the hotel was located in such an easy access area to the roads and highway. The staff was also very pleasant and helpful."
},
{
"reviewID": 8208838,
"hotelid": 3175,
"userName": "mljhnsn",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arlington, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Transportation to the surrounding venues.",
"frequencyID": 4,
"title": "Expectations met!",
"comment": "I thoroughly enjoyed my stay at this beautiful hotel. The staff was superb! Everyone was kind and friendly. I ate breakfast and dinner in the City House Restaurant and they were attentive and friendly. I look forward to coming back and enjoying a longer stay."
},
{
"reviewID": 8208870,
"hotelid": 865,
"userName": "Noemi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Windsor, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service was wonderful",
"frequencyID": 4,
"title": "The best customer care service",
"comment": "The hotel is amazing, But the service was better. Just feel the pool area should stay open a little bit longer since it's the summer."
},
{
"reviewID": 8209055,
"hotelid": 1774,
"userName": "Jake321",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice room, poor service",
"comment": "Front desk service was awful, waited for 20 minutes for the person talking on the phone to acknowledge me. Once off the phone acted like I just showed up, no sorry for making you wait or anything of the sort. The next day, different person working the desk same long wait. Need a backup front desk person for when the line gets long."
},
{
"reviewID": 8209277,
"hotelid": 3115,
"userName": "DPedley",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Owensboro, KY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Hotel, Service, and Location",
"frequencyID": 3,
"title": "Awesome Hotel!",
"comment": "I have stayed at many hotels due to my work (lifetime Grandbourne Gold member) and I will have to rank this hotel among the best of the best!"
},
{
"reviewID": 8209481,
"hotelid": 94,
"userName": "HJK62",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Illinois, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Great, comfortable room",
"comment": "We stayed here with our 2 young boys and found the staff to be friendly and accommodating, the room was spotless and well laid out, the bed was very comfortable, nice sized fridge, and the boys had fun swimming in both the indoor and outdoor pools. The location was great, being close to the Columbus Zoo which we visited, as well as a lot of restaurants and a Graeters Ice Cream."
},
{
"reviewID": 8210296,
"hotelid": 196,
"userName": "Casey2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "1st time, not the last time!",
"comment": "1st time in Chicago and at this hotel. Couldn't have been better. Location was perfect, so close to Navy Pier and Mag Mile. Everything I needed and wanted to see were within a short walk. View from my room overlooking the river was superb. Facility was clean, professional and elegant. Definitely would stay here again next time I'm in Chicago. Thank you!"
},
{
"reviewID": 8210394,
"hotelid": 861,
"userName": "Reunion101",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great locations to airport and H&H Ranch for Reunions!",
"frequencyID": 1,
"title": "Handling large groups",
"comment": "Hotel was host to 2 very large separate events. The hotel was not staffed to handle that large of crowds from front desk, bell service, carts, maid service. Maid service only place 1 set of towels each day, did not empty trash, long lines for checkin. But the staff keep their cool and was very helpful in resolving all issues, but it was frustrating. Bell service also should not allow people to take the carts, they should escort to ensure carts are returned timely."
},
{
"reviewID": 8210397,
"hotelid": 1046,
"userName": "training1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tulsa, OK, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff was exceptionally helpful and friendly.",
"frequencyID": 1,
"title": "Calm in the midst of storm",
"comment": "Large Conferences are alway hectic and unsettling as you familiarize yourself to your surroundings. The staff at this hotel was helpful and friendly. The meeting rooms were convenient. A very enjoyable experience."
},
{
"reviewID": 8210652,
"hotelid": 606,
"userName": "Madison",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Burlington, VT, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "I will never stay at another Belvoir Hotel.",
"frequencyID": 3,
"title": "Director, Educational Foundation",
"comment": "Remind me to never stay at a Belvoir !!!"
},
{
"reviewID": 8211300,
"hotelid": 353,
"userName": 70119,
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2011",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Skip this Hotel while Under Construction",
"comment": "The hotel was an absolute zoo. Construction was everywhere and the hotel was booked solid. I wouldn't pay over $100 per night until the construction is done. The room I had was very nicely renovated and it should be a nice facility once the work is complete. Until then, choose one of the 100+ other hotels in downtown NO."
},
{
"reviewID": 8211350,
"hotelid": 421,
"userName": "Krippi35",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Minnesota, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very comfy beds!",
"frequencyID": 2,
"title": "Can I bring the bed home with me?",
"comment": "This is the most comfortable bed I've ever slept in! The room was a bit small, but very clean. We had problems with the toilet not flushing, but spoke with a building engineer who was able to fix it in a timely manner. Staff was very professional!"
},
{
"reviewID": 8211411,
"hotelid": 350,
"userName": "Dart",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very comfy beds!",
"frequencyID": 2,
"title": "Comfortable stay in a very nice hotel",
"comment": "Stayed at the Belvoir Anchorage for 3 nights as the host hotel for a conference. Was very pleased with the room - very comfortable bed, good selection of seating options (desk, easy chair, etc.), easy access to HVAC controls. Appreciated having a mini-frig in the room and a green option for housekeeping (fewer linen changes). Also having an ATM in the hotel. was handy. Staff - from front desk to restaurant to housekeeping - were all very friendly and helpful. Fitness center is very nice. Gorgeous view from the cardio equipment! My only complaint - no pool (but the website is clear about that.) Conference facilities were also very good. Rooms are the right temp, little noise carryover, nicely appointed."
},
{
"reviewID": 8211435,
"hotelid": 430,
"userName": "Val84",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "West Suffield, CT 06093, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "beautiful",
"frequencyID": 4,
"title": "Love this Belvoir",
"comment": "So convient here ,love the pool and gym!Thanks for the great room upgrade>"
},
{
"reviewID": 8211499,
"hotelid": 3207,
"userName": "Chuck54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service and rooms are great!",
"frequencyID": 2,
"title": "Great stay!",
"comment": "Outstanding stay! Only one \"below expectation:\" It would have been nicer if the itemized bill was delivered to the room for my review before I checked out. Everything else was great!"
},
{
"reviewID": 8211572,
"hotelid": 883,
"userName": "Joel12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Taos, NM",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "review 1",
"comment": "There were some areas that could have really used improvement but other areas were excellent. I was surpised the service was not better however the food was phenominal."
},
{
"reviewID": 8211630,
"hotelid": 196,
"userName": "Mott",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 3,
"title": "Great location",
"comment": "Downtown location is convenient to business and leisure activities."
},
{
"reviewID": 8212071,
"hotelid": 3054,
"userName": "lee1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great downtown location. Convenient to shopping & restaurants",
"frequencyID": 3,
"title": "indy1",
"comment": "Wish room had a small fridge"
},
{
"reviewID": 8213031,
"hotelid": 127,
"userName": "brian258",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "North Carolina, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Bring lots of money",
"frequencyID": 3,
"title": "great housekeeping staff",
"comment": "With the quality of this hotel; nothing was free except room coffee. Its very sad that you have to purchase the internet in this hotel. Yes they have computers in the lobby but guest stays on them without a time limit. Also the price of the hotel food and drinks were expensive and the quality of food wasn't impressive. I think the hotel ocean side and marinas views were awesome. That's why the price is the way it is. Yes I would come back. The housekeeping staff were the friendly folks in San Diego. I really enjoyed talking to them. They need a pay raise"
},
{
"reviewID": 8213787,
"hotelid": 1144,
"userName": "Carol31gifts",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boiling Springs, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's like staying with family.",
"frequencyID": 1,
"title": "I was treated like a queen at the Belvoir",
"comment": "The Belvoir made us feel like family as soon as we stepped out of the cab from the airport. Paul, the bellman, was exceptional!!! We had a small problem with the room and were immediately given another room and access to the lounge for continental breakfast and all day drinks and snacks. Wow, it was fabulous! The breakfast buffet was scrumpuous. The checkout was easy. Thank you to everyone at the Belvoir, we will be staying with you in July 2013,. See you then!"
},
{
"reviewID": 8213977,
"hotelid": 3620,
"userName": "SPRSweden",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Gothenburg, Sweden",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Very good location close to Miami Airport",
"frequencyID": 4,
"title": "This hotel is not well organised",
"comment": "When we checked in the staff forgot to bring our bags. We went to eat dinner and the bags were still not in our romm when we got back. The air condition in the room was not possible to change, it was very hot in the room."
},
{
"reviewID": 8217242,
"hotelid": 951,
"userName": "Senen",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Complimentary Breakfast",
"comment": "We really enjoyed our stay. This is my first time to have complimentary breakfast (one time) at Belvoir."
},
{
"reviewID": 8218962,
"hotelid": 883,
"userName": "fjda",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "No Complaints",
"frequencyID": 4,
"title": "Great Service",
"comment": "Great place to stay. Service good. Rooms Clean. Easy access off hwy."
},
{
"reviewID": 8222224,
"hotelid": 3207,
"userName": "Otis618",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Belleville, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff strives to make your stay a great one.",
"frequencyID": 1,
"title": "GregoryS",
"comment": "We attended a conference and this hotel was enjoyable and the staff was very attentive. Very helpful and courteous. Rooms and facilities were excellent and location to downtown as well. I would recommend this hotel."
},
{
"reviewID": 8223176,
"hotelid": 1506,
"userName": "Ryukus",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice hotel with the exception of the A/C unit being loud",
"frequencyID": 4,
"title": "great value hotel at Bellevue",
"comment": "Overall, one of the better Belvoir experience i have. Convenient location and i think the property is just been remodelled because the carpet and furnitures looks new."
},
{
"reviewID": 8224980,
"hotelid": 127,
"userName": "JSM2012",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "too expensive, not worth the money to stay here. Try a cheaper hotel that is closer to downtown.",
"frequencyID": 2,
"title": "HORRIBLE EXPERIENCE",
"comment": "Horrible experience with staff, and hotel. More specifically, the cardkey to parking didn't work nor did staff fix it, voice mail on phone didn't work properly, internet slow, staff didn't respect privacy sign on door, toilet too loud, I was put in the extra hotel, not the main hotel and I had to walk 10 mins with all of my luggage after flying 5 hours, no signs to tell you where things were like alternate entrances, hallways too dark, location not close to downtown, TV setup too cumberson to enjoy, room arrangement was not enjoyable"
},
{
"reviewID": 8225015,
"hotelid": 828,
"userName": "Pumpkin",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Good generally, but mixed",
"comment": "Liked room, club lounge, pool, and most employees. Did not like one employee who was very unhelpful."
},
{
"reviewID": 8225071,
"hotelid": 814,
"userName": "Louella12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia Beach, VA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Pet friendly hotel",
"comment": "Nice location, clean, and friendly staff. Our room was very nice and quiet considering it was facing the city and not oceanfront."
},
{
"reviewID": 8226919,
"hotelid": 127,
"userName": "CRBY",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is very busy & noisy & not so clean",
"frequencyID": 3,
"title": "Nope, not again",
"comment": "I originally booked this room months ago & called the hotel to specifically reserve a bay view room. I was told absolutely no problem & they supposedly put a note in the system. Upon checking in, the front desk states \"we are at capacity & no longer have bay view but we will give u a marina view\". Grrr.. Then when we get into the room the couch has white spattered disgusting looking stuff all over couch as well as long blonde hair on it. I call the front desk to complain & they send up a maid with sheets. Placing them over couch & chair- BUT the sheets have stains too! Walls had handprints on them. The lamp in room has a clear base, it looked like it had never been cleaned! The drinking glasses were smudged not clean. The cords from snack case were sticking out all on floor. TO TOP IT OFF, it was extremely noisy from other guests very late at night/early morning & we could even hear the flushing of toilets from other rooms! This room was over $150 & I've stayed at cleaner $40 rooms in Vegas than this! PLUS, parking was $22?!!! & then we had to wait for parking attendant each time we wanted to leave or come in because our room key would not work on the \"automatic gate\". I will NEVER stay here again!"
},
{
"reviewID": 8227452,
"hotelid": 379,
"userName": "tmason1041",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You feel as if you are in your own tropical world, very private and absolutely beautiful!",
"frequencyID": 1,
"title": "BEST VACATION EVER!",
"comment": "The Belvoir Kauai Resort is absolutely wonderful! I have vacationed on Oahu, Maui, the Big Island but never have been to Kauai. It was beautiful. The resort had everything you could ever want. We spent our days laying on the gorgeous beach, swimming in the ocean, tanning by the pool, eating wonderful food & enjoying tropical drinks. The beach is amazing, not crowded, one of the best beaches I have ever been to. The grounds are exquisite, so many places to relax and take in the scenery. We had a garden room which was wonderful, waking up to birds outside, VERY comfortable beds, loved it! I would recommend this resort to anyone! The staff is so helpful, friendly & outgoing, they make you feel very welcome. Weather was perfect. We will return to the Belvoir Kauai again & again! I can't wait to come back...we didn't want to leave."
},
{
"reviewID": 8229942,
"hotelid": 1046,
"userName": "CS2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Bartlesville, OK, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff was very helpful and freindly no matter what time it was!",
"frequencyID": 1,
"title": "This hotel has a great staff!",
"comment": "Due to confrences that were going on, the hotel was full and the rooms weren't ready at 3pm. Front Desk staff let me go ahead and check in then offered a free drink or appetizer due to the wait. Thank you so much!"
},
{
"reviewID": 8232076,
"hotelid": 15,
"userName": "Beldar",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Atlanta, IN, USA",
"arrivalMonth": "7/2011",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Currently remodeling",
"frequencyID": 3,
"title": "Remodeling",
"comment": "Scores low mostly due to remodel. Hopefully this will improve once rennovations are complete."
},
{
"reviewID": 8234271,
"hotelid": 1719,
"userName": "GemStrom",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Aurora, CO, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Not so Happy Experience",
"comment": "We did not get our money's worth. Bad beds and coffee. Had to talk to 3 people b4 we can address an issue and took about an hour to get it resolved."
},
{
"reviewID": 8238482,
"hotelid": 693,
"userName": "maggie3pet",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Easton, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is in a great location, close to all Pittsburgh has to offer. Definately the place to stay when in Pittsburgh",
"frequencyID": 2,
"title": "This hotel is a geat place to stay",
"comment": "my son's recent wedding was at the Belvoir and we were totally pleased. Staff was friendly and helpful, rooms were clean and comfortable. Breakfast in the dining room was a little pricey, but we recieved plenty and it was very good. There was a large group of family members that came for the wedding and stayed over at the Belvoir and all were pleased. Lastly hats off to the events staff they were excellent."
},
{
"reviewID": 8243262,
"hotelid": 166,
"userName": "MsM1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location for business or pleasure in historic area.",
"frequencyID": 2,
"title": "Great historic location",
"comment": "Very nice fourth floor (top?) room. Some odd noises at times. In otherwise lovely bathroom (shower only - which is fine with me), while standing at sink, I'd hear a noise like rattling from left-hand side of wall. When I put my hand on the wall, it stopped. When I removed my hand, it resumed. Very odd. Couldn't hear noise in other parts of room, though. A few small, nonthreatening insects in bathroom. A/C was loud and vent was pointed right at the bed. Had to be sure to turn away from it when sleeping. Convenient Hertz car rental desk in hotel."
},
{
"reviewID": 8243652,
"hotelid": 3207,
"userName": "basketball42",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Teacher",
"comment": "the check in took to long with 3 conferences going on and had only 2 attendents to check in people. Also the room was not the cleanest"
},
{
"reviewID": 8243653,
"hotelid": 3716,
"userName": "Judygee",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great home base, but wireless will cost extra.",
"frequencyID": 1,
"title": "Surprised",
"comment": "After reading a less than flattering review, I was expecting to put up with what ever I had to for a short time. What a pleasant surprise."
},
{
"reviewID": 8246881,
"hotelid": 760,
"userName": "DON43",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Ontario",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding Staff & Service",
"frequencyID": 4,
"title": "Great stay at Belvoir Suites Key West",
"comment": "All of the staff were professional, courteous and friendly, starting with Check In and all the way to checking out. We were impressed with the consistent, friendly service we received from the Concierge, All Shuttle Drivers, as well as food and beverage staff. Only one Housekeeper was rude and late in cleaning room. Overall a wonderful experience in a picturesque setting."
},
{
"reviewID": 8250071,
"hotelid": 664,
"userName": "rachelhavv",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "its near the beach",
"frequencyID": 4,
"title": "sherton fll beach",
"comment": "the location is good but the parking is way expensive than should be !!!! even the self parking make no since for hotel guest"
},
{
"reviewID": 8250075,
"hotelid": 380,
"userName": "black1e",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "excellent location",
"frequencyID": 4,
"title": "Hotel has good location",
"comment": "Hotel has a perfect location right near the beach and International Market Place, and has a nice pool but rooms are old and could all stand remodeling!"
},
{
"reviewID": 8253845,
"hotelid": 3205,
"userName": "hank12",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "n/a",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "centrally located. comfortable beds. well appointed rooms.",
"frequencyID": 2,
"title": "Belvoir meets needs",
"comment": "centrally located, comfortable bed and well appointed rooms. We moved over to the Belvoir from a LoDo area trendy type hotel where we had a terrible stay -- the bed was broken, provided no support, rooms dirty -- so we left that for the Belvoir and the Belvoir proved to be old reliable providing us with a quality stay."
},
{
"reviewID": 8255525,
"hotelid": 636,
"userName": "ktw1130",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Location",
"comment": "Location was great, staff was very helpful. Would definitely return and recommend to friends."
},
{
"reviewID": 8255731,
"hotelid": 1143,
"userName": "Amoest",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The room wad comfortable.",
"frequencyID": 1,
"title": "The hotel was delightful.",
"comment": "The hotel staff was friendly and helpful."
},
{
"reviewID": 8256624,
"hotelid": 3207,
"userName": "kevbot",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Oklahoma City, OK, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor club lounge breakfast.",
"frequencyID": 2,
"title": "Not a great area",
"comment": "The hotel was fine. The room met our needs for the night. Trying to find a restaurant within walking distance of the hotel will be a challenge. We ended up taking a cab. At check in I asked about a Platinum upgrade to a suite and was told immediately that all suites were sold out. When we got to our room I looked at BPG.com and noticed several categories of suites were for sale. I called the front desk and again asked about a suite and they \"found\" one for us. The club lounge breakfast was subpar to all other Belvoir's I have stayed at. No hot options. Only fruit and cereal."
},
{
"reviewID": 8258252,
"hotelid": 1162,
"userName": "SAPA",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Richmond, BC, Canada",
"arrivalMonth": "7/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "THAT THE HOTEL IS VERY CLEAN AND NEWLY RENOVATED",
"frequencyID": 2,
"title": "VERY IMPRESSED FROM THE LAST TIME I STAYED WHICH WAS WHEN IT WAS Belvoir SAFARI THE RENOVATIONS LOOK GREAT",
"comment": "I WAS WOWWED BY THE RENOVATION"
},
{
"reviewID": 8266977,
"hotelid": 1143,
"userName": "Silvershark",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Columbus OHio",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You will love this hotel",
"frequencyID": 3,
"title": "Wonderful",
"comment": "The staff was amazing. They were knowledgeable, professional, helpful and courteous. Charles was on the front desk when we checked in and nobody could ask for a better man. He went out of his way to helpful by doing things like getting us directions to for the next morning. The self-parking was as easy as it can be and just two right turns away without ever going off the hotel property. When we checked out the bellman walked us to our car in the parking garage and loaded our bags for us. It cant be any easier than that. We had two connecting rooms and they were amazing!!"
},
{
"reviewID": 8267016,
"hotelid": 855,
"userName": "Martica33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/7/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent beds!",
"frequencyID": 1,
"title": "Loved the beds!",
"comment": "Best night's rest of my entire vacation! Very friendly and helpful staff, absolutely loved my stay at this hotel!"
},
{
"reviewID": 8267044,
"hotelid": 127,
"userName": "Cortes86",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Austin, Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Food is expensive!",
"frequencyID": 3,
"title": "Belvoir Hotel & Marina",
"comment": "Hotel was in a great location of town. Bed was very comfortable. Staff was friendly and ready to assist with anything. Food was great but could carry more types of beers at the bar."
},
{
"reviewID": 8267140,
"hotelid": 1556,
"userName": "BillTG",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "UK",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location, dreadful staff",
"frequencyID": 2,
"title": "disinterested staff",
"comment": "The check in was slow and tortuous; the staff were disinterested and frequently took phone calls which slowed the process; they were unconcerned about the low strength wifi signal in my room (one actually said \"what would you suggest?\"); they refused late checkout (though the chamber maid said I could stay til 2pm); they overcharged me twice for items bought from the lobby shop. In short this is a hotel coasting on the fact that it is well placed and popular so it doesnt need to provide good customer service."
},
{
"reviewID": 8267277,
"hotelid": 196,
"userName": "Terrry2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Michigan",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location",
"frequencyID": 3,
"title": "great for short stay",
"comment": "Hotel is located in downtown great location, service and staff excellent."
},
{
"reviewID": 8267290,
"hotelid": 321,
"userName": "RAJRV12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice, But.............",
"comment": "Nice Facility and the staff was great."
},
{
"reviewID": 8267512,
"hotelid": 1726,
"userName": "Parker17",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "great place to stay",
"comment": "hotel met all our needs and expectations"
},
{
"reviewID": 8267552,
"hotelid": 468,
"userName": "Jenn7215",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They have great customer service.",
"frequencyID": 2,
"title": "Amazing customer service",
"comment": "My husband and I came to the Dolphin to celebrate our anniversary. Upon arrival we asked if there were any king size bed rooms available. The woman that checked us in upgraded our room for us since we were celebrating. After arriving back in our room after being at Disney for the day, we found that six chocolate covered strawberries had been delivered with a bottle of champagne with a note from the front desk staff. It was a wonderful surprise. We will absolutely be returning to stay at the Dolphin."
},
{
"reviewID": 8267555,
"hotelid": 813,
"userName": "Deb54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beds are extremely comfortable!",
"frequencyID": 2,
"title": "Great hotel",
"comment": "This Belvoir exceeded our expectations! Was way newer then expected. I love the Belvoir bedding ! Room was beautiful, cleAn and comfortable. We were there for a wedding . Don't know if we would ever get back to Syracuse . But we love Belvoirs."
},
{
"reviewID": 8267818,
"hotelid": 3748,
"userName": "Diane68",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Davenport, fl",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and Comfortable, Friendly staff.",
"frequencyID": 3,
"title": "Awesome",
"comment": "I am in the lodging business and that has unfortunaly set my standards for any accomodation very high. I have to say I was impressed. I would have to start with chek in. the Front desk(Denisse) was very professional and very Helpful. The room was very clean the beds were comfortable and the room ammenites were adequate. Had a little problem with our lock when we got there it was taken care of immediately. Maintenance even followed up with us to make sure it was working properly.. wow someone who cares. I would definetely reccomend this hotel to anyone visiting the area. Thank you for an enjoyable stay."
},
{
"reviewID": 8267827,
"hotelid": 1726,
"userName": "beachbum",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "north augusta sc",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "close to everything, short drive to the beach, Broadway at the Beach or most attractions",
"frequencyID": 3,
"title": "great place to start the week",
"comment": "love the wide open windows looking over the city, it was raining when we arrived with lightning, the view from the room was fantastic"
},
{
"reviewID": 8267873,
"hotelid": 1523,
"userName": "Alfbernard",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Camuy, Puerto Rico",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great price for a Belvoir flag hotel",
"frequencyID": 2,
"title": "Great location, greatest price",
"comment": "This is my second time at this location and was great to find a nice deal directly from Belvoir. Because of this I was able to accumulate points in my Grandbourne Preferred Gust Account."
},
{
"reviewID": 8267875,
"hotelid": 1784,
"userName": "skyler01",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Un happy guest",
"comment": "Have stayed the last few years but for what ever reason this year I was not please during my three day stay my bed was made but was lien was not change the floor was not clean had a problem at check in I was asked to put up a $50.00 holding fee. which I was not told when reservation was made.I must say that management was helpful when I voice my concerns."
},
{
"reviewID": 8267893,
"hotelid": 468,
"userName": "DebbieFTR",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The rooms are spacious.",
"frequencyID": 3,
"title": "Hotel has everything you need",
"comment": "We had so much fun at this hotel! The kids loved the pool! This hotel is very close to Disney's Boardwalk and this was the first time we had visited there. We are definitely going back. The hotel was very clean & the staff was very helpful."
},
{
"reviewID": 8268380,
"hotelid": 1557,
"userName": "BPG64",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Kansas City, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very comfortable!",
"frequencyID": 4,
"title": "Great and comfortable",
"comment": "This was one of the best Belvoirs I have ever stayed in. Met some friends for a weekend of cards and the hotel provided us with a salon to play all weekend! The club room - clean and comfortable. Room was very nice and the bed was great! Will definitely return again!"
},
{
"reviewID": 8268468,
"hotelid": 3068,
"userName": "BestInShow",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Baltimore, MD",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Updated and has it all!",
"frequencyID": 4,
"title": "Far exceeded our expectations: fabulous amenities",
"comment": "We were super pleased with EVERYTHING. All the packages/specials are incredible. We took advantage of the Birth Year Special and couldn't believe the deal we got! Awesome modern spacious room, indoor and outdoor pools, really nice fitness center, Starbucks coffee bar, on-site dining options and very pet friendly. We will be back!"
},
{
"reviewID": 8268562,
"hotelid": 802,
"userName": "JDSD",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Cleveland Area",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It has a great location",
"frequencyID": 1,
"title": "Lovely stay",
"comment": "We went for a wedding. The staff was wonderful. Our room was clean and the bed was comfortable. It was a wonderful weekend."
},
{
"reviewID": 8268612,
"hotelid": 743,
"userName": "Mooch",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Antonio, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Employees are nice",
"frequencyID": 1,
"title": "Comfortable",
"comment": "Overall it was very comfortable. I selected to not have my linens changes but I didn't expect the coffee/water not to be replenished. I thought they would at least tidy up the room."
},
{
"reviewID": 8268711,
"hotelid": 1784,
"userName": "Odyssey",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Fort Worth, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The self parking is located behind the hotel and costs $15/night",
"frequencyID": 4,
"title": "Decent Hotel",
"comment": "The rooms are comfortable and amenities are decent. The front desk is slow to check people in (took me about 15 minutes in the platinum line just to get to the desk for check-in) and the self parking is not obvious to find. There is no sign to let people know self parking is located behind the hotel and even the self parking will cost you $15 a night/per car."
},
{
"reviewID": 8268784,
"hotelid": 1798,
"userName": "visitor1",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Memphis, TN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "They have areas of opportunity to be great.",
"frequencyID": 4,
"title": "this hotel was convenient to the places I needed to go.",
"comment": "First of all, let me complement the front desk staff. They were friendly and very engaging."
},
{
"reviewID": 8268798,
"hotelid": 1236,
"userName": "jlp45202",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cincinnati, OH",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful hotel with extremely friendly staff",
"frequencyID": 3,
"title": "Very Nice Hotel",
"comment": "Beautiful hotel. Comfortable clean rooms, our room had a beautiful view of the city. Good restaurant and nice bar area. Friendly helpful staff. Conveniently located to downtown entertainment district. Parking is $25 nightly but that is typical for downtown Nashville. I would highly recommend this hotel."
},
{
"reviewID": 8268801,
"hotelid": 3125,
"userName": "MrSoul01",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tulsa, OK, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy to find- clean-nice property",
"frequencyID": 2,
"title": "Summer Excursion",
"comment": "Quiet rooms, great views. Had driven to ABQ and found the hotel easy to find and convenient."
},
{
"reviewID": 8268833,
"hotelid": 48,
"userName": "MaryW53",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "lay out is nice",
"frequencyID": 3,
"title": "Hotel Stay",
"comment": "Upon arrival, the clerk (orential man) was rude, argued with me that I did not have a double room. Had I check my confirmation it would have shown king. My confirmation showed DOUBLE!!! Card to the parking lot did not work. DeDo was the only good thing about this hotel. He was very helpful. Room card would not work, parking lot cards not working. Dedo was polite and moved us to another room. DOUBLE..however the AC never worked properly. Room would not cool. I would not recommend a stay there"
},
{
"reviewID": 8268845,
"hotelid": 1506,
"userName": "Bruce15",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Small rooms",
"frequencyID": 2,
"title": "Small room!",
"comment": "The staff was very friendly and the hotel had been nicely renovated however this could not make up for staying in the smallest hotel room I have ever seen in north America. The furniture was oversized and you could barely walk around the bed. Looking at the fire escape plan we had been put into an extra small room. The regular rooms would have had about an extra 4' and would have still been very small."
},
{
"reviewID": 8268851,
"hotelid": 434,
"userName": "wwtong",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "durham, nc",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "stay away form the bar",
"frequencyID": 2,
"title": "Good stay bad experienca",
"comment": "We were pleased with the hotel overall, however the Bar located inside the hotel is not acceptable. The staff, 4 of them let us sit there for 15 mins before seeing to our needs. Tha bar was empty except for me and my wife. Got a round of drinks and that was the last we saw of our server. we asked one of the other tenders to close us out a they said they could not, we had to wait for our server who was on break. Another 15mins later we left. the bill was 18.00 dollars and with tax should have been 19.21, but the bill showed a 15% tip added and it was neither earned or deserved. I asked the front desk about it and they stated that the bar was not supposed to add tip without knowledge."
},
{
"reviewID": 8268855,
"hotelid": 606,
"userName": "Schoolboard",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Burlington, VT, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Althought the location was great, the rooms were below quality.",
"frequencyID": 4,
"title": "This was hotel was not up to par",
"comment": "This hotel was expensive, the door to the closet fell off when I opened it. The dresser was missing a handle, the lights did not work, not plugs to plug them in."
},
{
"reviewID": 8268862,
"hotelid": 1047,
"userName": "SueNY",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "If you are going for quiet time don't go it's too noisy. Pool is very small to do laps. Very deceiving in the pictures.",
"frequencyID": 2,
"title": "Comfortable rooms",
"comment": "The pool size was deceiving. Very small & there was too much noise with kids in the pool. No supervision and kids went in the gym all wet. No security to watch for children running around when their parents don't watch them. The room was nice put the hotel was too noisy."
},
{
"reviewID": 8268865,
"hotelid": 421,
"userName": "Sophieck",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location, great staff",
"frequencyID": 4,
"title": "Excellent Hotel in NYC",
"comment": "This was a great hotel to stay in. The location is fantastic, just a few blocks from Times Square and a few blocks from Central Park. You can pretty much walk anywhere from here. The hotel was clean and comfortable and the bartender makes a mean margarita!"
},
{
"reviewID": 8269021,
"hotelid": 3205,
"userName": "JBChief",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Denver, Co",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The building is split between the Plaza and Tower. The Plaza has the front desk which is staffed. The Tower building has no desk or staff. There seemed at times that people from off the street could just enter the building and hang out. There is security for the elevators (card swipe to guest floors) but no security for this building.",
"frequencyID": 1,
"title": "Security",
"comment": "The building is split between the Plaza and Tower. The Plaza has the front desk which is staffed. The Tower building has no desk or staff. There seemed at times that people from off the street could just enter the building and hang out. There is security for the elevators (card swipe to guest floors) but no security for this building."
},
{
"reviewID": 8269168,
"hotelid": 171,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Norfork, VA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Hotel",
"comment": "Excellent Hotel, great bed and decor"
},
{
"reviewID": 8269192,
"hotelid": 814,
"userName": "Whitedog",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great staff",
"comment": "Friendly and accommodating"
},
{
"reviewID": 8269231,
"hotelid": 1143,
"userName": "Birthdaygirl1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston, Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff goes out of their way to assist you!",
"frequencyID": 4,
"title": "services",
"comment": "We were attending services in Lakewood for the first time.. and the Belvoir dropped us off and picked us up so we would not have to worry about parking! Great service! Greatt experience! Great Birthday! Thank you."
},
{
"reviewID": 8269255,
"hotelid": 166,
"userName": "PhillyGuest",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "DC",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is very old and not comfortable",
"frequencyID": 4,
"title": "Hotel is terrible",
"comment": "This is an old and awful hotel and is far and far and away the absolute worst Grandbourne hotel I have ever stayed at. The hotel is very old, the walls are thin and the air conditionioning did not work properly. I was there for a wedding and I know several guests (including myself and my wife, the groom, and the best man) who did not sleep well because the a/c would shut off at night, leaving the place very humid, and would make very loud noises which would wake us up when it went on again. On top ofthat, the TV did not work, the sink was backed up, the bathroom smelled, and the fridge stopped working. I won't be staying here again."
},
{
"reviewID": 8269283,
"hotelid": 321,
"userName": "MR1217",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "6/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Hotel with special offers!",
"comment": "Great rooms with offerable offers."
},
{
"reviewID": 8269301,
"hotelid": 95,
"userName": "jfree912",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Cicero, NY 13039, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 2,
"title": "Great location and facilities. Entire staff was very accommadating.",
"comment": "Totally enjoyable. Did not receive five dollar voucher for no housekeepping on Saturday."
},
{
"reviewID": 8269352,
"hotelid": 3207,
"userName": "GD13",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Service needs improvement",
"comment": "Extremely long lines and lack of recognition of BPG status and fact that my daughter's wedding brought over 25 rooms to the hotel for a weekend."
},
{
"reviewID": 8269410,
"hotelid": 3207,
"userName": "jtaoakton",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oakton, VA",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not well maintained.",
"frequencyID": 4,
"title": "Everything needs improvement",
"comment": "During this stay, my key card malfunctioned twice. On the first occasion it took the hotel 45 minutes to correct and deliver new key. IN meantime, missed a meeting. Twice the pool / gym area was without towels. They failed to respond in over an hour on 7/31. My hallway had walls with peeling wallpaper, stained areas, and carpet was unravelling and in very poor condition. The meeting rooms for my conference were FRIGID and terribly uncomfortable but my room was able to maintain a constant temperature and was continuously humid and uncomfortably warm. The room staff did a fine job however. Pool area does not have adequate seating and the pool area is not well maintained. Trash was constantly visible and not collected and soiled pool towels were not picked up and clean towels were not restored. The gym area itself was small and did not provide amenities such as TV for news, cable, etc for the ellipticals and running machine. Several ellipticals were not operational."
},
{
"reviewID": 8269539,
"hotelid": 434,
"userName": "luisG",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Mexico",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "located in front of convention center",
"frequencyID": 4,
"title": "luisG",
"comment": "The hotel is well located, just in front of the convention center. The cleanliness of the hotel rooms and common areas needs to be improve. The fitness center is a pretty much a tredmile."
},
{
"reviewID": 8269558,
"hotelid": 951,
"userName": "Janey45",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice, but Noisy",
"comment": "The hotel was beautiful and the room was well kept and comfortable. The only issue was that the walls of our room seemed to be really thin. We did not arrive until after midnight, but could not sleep for a couple of hours as we clearly heard the argument in the room to the left and a small party to the right (Including when people spoke at a regular volume). I did speak to the front desk around 2am and I am grateful as it was much better after that."
},
{
"reviewID": 8269673,
"hotelid": 914,
"userName": "robrely2002",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kissimmee, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beach is great, but be prepared to walk. I reccomend a cart to take items to and from the beach.",
"frequencyID": 2,
"title": "NICE RESORT BEAUTIFUL BEACH",
"comment": "The beach is beautiful. Staff was excellent. Resort is good. Needs a few updates on carpeting in hallways, but otherwise great. We tired to brew coffee and the coffee maker was broken, but a quick call to guest services and in 10 minutes we had a new one."
},
{
"reviewID": 8269823,
"hotelid": 3676,
"userName": "jana2101",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Oshkosh, WI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful!",
"frequencyID": 1,
"title": "This hotel was amazing!!!",
"comment": "My husband and I stayed at this hotel for two nights on a vacation. We purchased our stay on Groupon for a very reasonable rate. We stayed in a Deluxe King Suite. We were blown away when we walked in the room. Living room, bedroom separated by french doors, bathroom with whirlpool. My husband said this is what he wants our master suite to look like if we ever build a house. I would strongly recommend staying here!"
},
{
"reviewID": 8269966,
"hotelid": 3620,
"userName": "joey4830",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta, GA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Service and staff are horrible. Shuttle bus takes FOREVER, you can walk to the hotel from the airport faster!!!",
"frequencyID": 4,
"title": "Complete Letdown",
"comment": "Do NOT stay at this hotel. It was a complete letdown. I travel for a living, and stay in hotels, both foreign and domestic, 3, 4, 5 nights a week. When I can, I try to stay in BPG hotels because of the wonderful costomer service, and because I know I will be staying in a nice, clean, safe environment. This stay started off by waiting an hour and a half at the airport for the shuttle bus. When it picked me up at almost midnight, it was so full of other people who had been waiting just as long, that I was the last person it could hold. The driver had to turn away approximately forty other people, a lot of them families with children, to pick up later. This was just unacceptable. Then there was only one person working the reception desk, which slowed check in down to a crawl. I landed at ten p.m. and it was around two thirty a.m. when I finally got to my room, which wasn't all that great. The next day when I attempted to check out, the reception desk was understaffed again. I had to wait to check out because I never got my usual bill under my door and needed a hard copy for business reasons. After waiting behind a lady for almost half an hour, a group came in off a shuttle bus and someone came from the back to help them, but ignored me. Then, when the lady in fron of me was finally done, the girl behind the desk ignored me to wait on a girl who just walked in and rudely cut right in front of me. When she finally got to me and checked me out and I asked for a hard copy of my bill, she complained to me why didn't I just use the one from under my door? Really? I asked to speak to the manager, who of course was unavailable. BPG/Belvoir should take their name away from this hotel before it ruins their reputation."
},
{
"reviewID": 8270009,
"hotelid": 166,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Connecticut, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Great location but missing a few things",
"comment": "Wish there was a fridge in the rooms. Shocked to find that you had to pay 9.95 per device per day to hook up to the wifi. The resturant was good but the breakfast was wayyyyy over priced. $5 for a cup of coffee four of us just having eggs and toast with a few home fries came to over $70.00 the Buffet was 25.00 a person. The facility was nice and clean. It is in a great location for many attractions. The doorman/valet was very nice and a hard worker."
},
{
"reviewID": 8270135,
"hotelid": 606,
"userName": "ccc3",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "average",
"comment": "I killed a bug in my room. I had to walk through the pool deck and up four flights of stairs to my room. They charged $9.95/day/DEVICE for internet - outrageous."
},
{
"reviewID": 8270210,
"hotelid": 1046,
"userName": "LISAO",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "PERFECT LOCATION FOR A PERFECT TRIP!",
"frequencyID": 4,
"title": "GREAT TRIP!",
"comment": "OUR STAY WAS GREAT..... WE REALLY ENJOY THE DOWNTOWN AREA & THIS HOTEL MADE IT A GREAT TRIP!!!!"
},
{
"reviewID": 8270238,
"hotelid": 3205,
"userName": "kcruse1950",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Some rooms are very far from the elevator. If you have ambliatory problems, this is not the hotel for you.",
"frequencyID": "",
"title": "This hotel lacks",
"comment": "Everything is extra. No wifi, no refrigerator in the room, no microwave. Costs are inflated in the gift shop. I needed to buy some tylenol, apririns and some malox tablets and the cost was almost $40.00. They were small bottles. When I inquired about the cost the sales lady rudely grabbed the items from off the counter and said nothing. I bought my medicine elsewhere for 1/3 the cost."
},
{
"reviewID": 8270328,
"hotelid": 460,
"userName": "jeff",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "virginia",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location",
"frequencyID": 4,
"title": "great location, great service.",
"comment": "The location of this hotel is great. Only a few blocks from pikes market and the monorail. Upon my arrival, I was greeted by the desk clerck and acknowledged as a Grandbourne member. I asked if the had a suite available and she upgraded me to a fabulous suite. The room was nicely decorated and so were the bathrooms. The lobby was open but the lounging area was somewhat hidden, but nice none the less. The club lounge was large and comfortable, with the best evening food selection I have seen from a Belvoir."
},
{
"reviewID": 8270359,
"hotelid": 760,
"userName": "kkcakeklady",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Las Vegas, NV",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Parking downtown is difficult, take advantage of free shuttle.",
"frequencyID": 2,
"title": "Beautiful Resort",
"comment": "Wonderful place to stay with shuttle service to downtown. Breakfast buffet needs an upgrade. Opens at 7:30 but hot food not ready til 8:00 and just average, but pricey. Rooms are large and comfy.Pool is relaxing."
},
{
"reviewID": 8270474,
"hotelid": 92,
"userName": "Clairtonion",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "That it offers a lot for the price you pay.",
"frequencyID": 2,
"title": "This hotel has a lot to offer",
"comment": "Great staff, and the hotel offers a lot for the price."
},
{
"reviewID": 8270633,
"hotelid": 3207,
"userName": "Bryan101",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Longview, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is great.",
"frequencyID": 3,
"title": "Hotel was very clean.",
"comment": "I had made a reservation for my wife and I and another couple. At check-in there was several members of staff so the line moved quickly. It was after 3 and the staff member said the rooms that I had ordered with a king bed was not available. All were gone. I had made the reservations a month ahead. We had to ask if we could have some compensation by having free parking. Hea gave us $10 off. Then the nice room had a view of a wall. I made reservations through the hotel and not priceline and feel a little cheated. That being said. The bed was comfortable, the air worked great, nice tv, and nice bathroom."
},
{
"reviewID": 8270759,
"hotelid": 3207,
"userName": "TravelinJoe",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "El Paso, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Not for the business traveler.",
"frequencyID": 2,
"title": "Nickle and dime you to death",
"comment": "The hotel was nice, got a special rate with a trade show (still high in my opinion), however, parking was $21.00 per day, no special deal if you were a guest. It's located down town so I can see charging for parking for random people off the street. Half of that rate for room guests would have been acceptable. Internet was $15.95 per day as well. Who charges for that in now a days? I'm a frequent member of another large hotel chain and I get free parking, internet, happy hour drinks and breakfast.. - I was a little shocked since I have not stayed at a Belvoir in a while. Guess this hotel chain really isn't for the business traveler."
},
{
"reviewID": 8270836,
"hotelid": 3054,
"userName": "Jessy40",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 3,
"title": "Very accomodating",
"comment": "The hotel was beautiful and the staff went above and beyond to make our stay there a pleasant one. The only issue we had was we couldn't seem to get the room cooled down to our liking."
},
{
"reviewID": 8271039,
"hotelid": 1400,
"userName": "ballen5620",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ottumwa, IA 52501, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Hotel/Great Value",
"comment": "This was a upscale hotel that offered a great value. The place was absolutely crowded with class reunions, weddings, etc."
},
{
"reviewID": 8271066,
"hotelid": 127,
"userName": "tere84",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Diego, CA",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "VERY DISAPPOINTED",
"comment": "As soon as I checked in I was told that without the physical credit card that we reserved the room with we were unable to check in. This was an employer reserved room. The bathtub had a very slow drainage. By the time I was done showering I would be practically taking a bath. And the sink also had slow drainage. The restaurant service was very slow."
},
{
"reviewID": 8271179,
"hotelid": 94,
"userName": "Iceman1113",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Columbus",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Great Stay",
"comment": "This BPG Hotel has the best staff ever very friendly."
},
{
"reviewID": 8271346,
"hotelid": 1124,
"userName": "Richard66",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Charlotte, NC",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Recent Stay",
"comment": "I was very impressed with the attractiveness of the hotel and especially my room. In fact, my cousin decided to move over to the hotel from another where he was staying after seeing my room."
},
{
"reviewID": 8271380,
"hotelid": 1137,
"userName": "Raritan25",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": "",
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location.",
"frequencyID": 2,
"title": "Comfortable Stay.",
"comment": "I was visiting this hotel during a convention I was attending. The hotel recognized my BPG status, which was appreciated. The rooms were always cleaned and restocked. The front desk associates were always helpful. My only complaints would be that the restaurant always seemed to need more staff and they also needed to be more knowledgeable about the menu, the bar had a very limited liquor selection, and Starbucks seemed to not have an actual close time which was rather frustrating. I am also an employee of Grandbourne and Starbucks did not seem to want to accept my food and beverage discount unless I pushed the matter, then they took down my name and room number, this seemed rather unnecessary and a little frustrating for me."
},
{
"reviewID": 8271449,
"hotelid": 196,
"userName": "Sunshine6543",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Friendly",
"comment": "Great location and friendly, helpful staff!"
},
{
"reviewID": 8271471,
"hotelid": 1364,
"userName": "lulukay",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Terre Haute, Indiana",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "a lot of walking between rooms and elevators",
"frequencyID": 3,
"title": "Review",
"comment": "Noise from air conditioning unit over bathroom sink made loud noises whenever on - which in the heat was constant and sleep was difficult even with the door to the sleeping rooms shut."
},
{
"reviewID": 8271476,
"hotelid": 3205,
"userName": "Interpreter",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Oklahoma",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It has doors out to the 16th Street Mall. Great environment and fun.",
"frequencyID": 1,
"title": "Enjoyed my stay",
"comment": "Had a great experience inside and outside my room. Staff were great."
},
{
"reviewID": 8271530,
"hotelid": 92,
"userName": "Mudshark",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Jobstown, NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "THIS IS A GREAT HOTEL",
"comment": "Location was great, I attended the Wilmington River Blues Festival and it was just a two min. ride to the hotel. Clean rooms, good food and great customer service."
},
{
"reviewID": 8271559,
"hotelid": 3679,
"userName": "ali1415a",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nice hotel could be great",
"comment": "Check in was quick and precise. Alyssa was very accomadating and took care of my needs then called after i got to the room to make sure everything was to my liking thank you Alyssa great service. Overall room was comfortable, spacious and clean. The beds were extremely comfortable. The only thing keeping this experience from being great was the elevators where extremely slow and the area outside of them was hot and humid. Also when i called down and asked the front desk agent Ivory the hours of the restaraunt she told me the standard hours and failed to mention that it is closed saturday afternoons which forced me to drive off property to get dinner. Very inconveniant when you walk down expecting to dine in the Hotel restaraunt."
},
{
"reviewID": 8271621,
"hotelid": 196,
"userName": "Skullian",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is great.",
"frequencyID": 4,
"title": "Great location",
"comment": "This is a great location but the overall experience was a little disappointing. Our room had drywall damage in the bathroom and mold on the ceiling. We did not have enough towels and called for more but they never arrived. Also the ice machine was not working on our floor. I expected more from this level of hotel."
},
{
"reviewID": 8271968,
"hotelid": 1995,
"userName": "Rob169",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": "",
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Salem, ohio",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not a fair value.",
"frequencyID": 3,
"title": "not maintaine",
"comment": "I have been staying at Grandbourne hotels for many years. My daughter is a Grandbourne staff member. I realize that you are independantly owned. I can't belive that one elevator was out of service. on Friday, Saturday, and Sunday. At your prices, I find"
},
{
"reviewID": 8272138,
"hotelid": 1137,
"userName": "prb1987",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Staff was top notch",
"comment": "The staff was very friendly."
},
{
"reviewID": 8272557,
"hotelid": 460,
"userName": "HeBrews",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Idaho",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "too pricey for what you receive",
"frequencyID": 3,
"title": "don't stay here",
"comment": "when we had to move to another room & the air conditioner did not work we told the front desk of this at 7:45-52a.m. & when we returned that evening NO one had looked at it and we were told by the front desk that NO mention of this had been made-don't call me a liar and if something doesn't work why did you not move us?"
},
{
"reviewID": 8272600,
"hotelid": 1144,
"userName": "Clev",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is prompt and friendly.",
"frequencyID": 2,
"title": "Good Hotel",
"comment": "There were a number of activities during my visit. The staff seemed to handle most of them well. Things were a little backed up at the entrance and the parking lot was full but everything else was fine. The food was great! Request were addressed promptly. I would recommend this hotel and stay there again."
},
{
"reviewID": 8273318,
"hotelid": 177,
"userName": "GG1950",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Escondido, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Two room suite was great! And no resort fee!!",
"frequencyID": 2,
"title": "Good location",
"comment": "Hotel has recently been remodeled and looks great. It is an older property but definetly fit our needs. We had a suite which was really nice. Check in staff was great and even offered us some rum punch to quench our thirst -nice touch! Don't bother with the breakfast buffet - order from the menu."
},
{
"reviewID": 8273491,
"hotelid": 3207,
"userName": "ALS644",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Terrible Experience",
"comment": "I was very disappointed with my recent experience. The staff was unhelpful and unapologetic and provided an unsatisfactory solution to issues with my reservation. As a Grandbourne member, I expected more from this location."
},
{
"reviewID": 8273527,
"hotelid": 5608,
"userName": "Tasha",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cincinnati, OH, USA",
"arrivalMonth": "6/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its clean and grounds are lovely and lush.",
"frequencyID": 2,
"title": "Great feature is location",
"comment": "Our family vacation with Belvoir was excellent! We checked in early and housekeeping was top notch. Interior design was very nice, great job on remodel. Staff is very friendly and helpful. Look forward to our next vacation with Belvoir."
},
{
"reviewID": 8275231,
"hotelid": 3675,
"userName": "RyanDFW",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "DFW",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location, recently renovated and looks great.",
"frequencyID": 4,
"title": "Renovation has come along nicely",
"comment": "I stayed at this hotel a few months back right in the middle of their renovation. There was a lot of construction which made the stay a little difficult. Not a big deal, and I definitely wanted to stay again to check it out. I contacted the hotel the night before my arrival and they were able to secure a reservation for me and were happy to do so, so kudos to their front office. Check in was a breeze and I was put on the top floor, which is the club floor. The room was very large and was clean. AC was quiet, which some people can be concerned about. About the only item that could be an issue is that bathrooms are pretty small...the door actually opens up and brushes against the toilet. For me, I was not concerned with this, but it is worth noting. The club room was very nice and I wish I had more time to hang out there. I grabbed a couple of wings and a beer and went back to my room before heading out for the evening. Wings were good, beer was cold, worked for me. I didn't check out the pool or eat in the restaurant, but it all looked very nice. I definitely like the lobby and bar area and will check that out the next time i'm in town. Will definitely look to book here next time i'm in Omaha."
},
{
"reviewID": 8275707,
"hotelid": 468,
"userName": "spongy56",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando,Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "That it is Very Clean and the staff are very polite and helpful.",
"frequencyID": 3,
"title": "The Hotel was beautful and spacious.",
"comment": "i loved the staff, and the room was perfect and \"VERY CLEAN\" i would visit soon once again."
},
{
"reviewID": 8276972,
"hotelid": 865,
"userName": "xyz234",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Five Dollar Credit Housekeeping",
"comment": "I was very disappointed that when I chose to participate in the green energy program by foregoing new towels and sheets for one night that housekeeping did not even make up my bed with the used sheets and take out the trash. A $5 credit is not enough to compensate for all the money that the hotel is saving on housekeeping by not providing any service to my room."
},
{
"reviewID": 8277377,
"hotelid": 127,
"userName": "Cdnfamilyvacation",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Overall pretty good.",
"comment": "We stayed there Aug 1-4 and had a great time. Pool was awesome for the kids, and the Club floor amenities (breakfast etc) were really good. It's a busy place, so sometimes the lines at check-in etc can be long. Parking is a challenge, as they seem to have trouble regularly with the room cards not working properly to open the gates. We would stay here again next time."
},
{
"reviewID": 8277681,
"hotelid": 1703,
"userName": "EldrickPei",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Champaign, IL",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Free Wifi is not included",
"frequencyID": 2,
"title": "nice but a little expensive",
"comment": "The overall condition is good, but it is a little expensive."
},
{
"reviewID": 8277789,
"hotelid": 1776,
"userName": "Kate21",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 1,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "OK",
"comment": "This hotel met what I was looking for. Comfortable beds and clean overall. The fitness center was great, lots of equipment. No in room mini fridge which was a negative thing in my opinion."
},
{
"reviewID": 8277964,
"hotelid": 741,
"userName": "memphisA",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Memphis, TN, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Noooo",
"comment": "The bathtub was very gross along with the blankets on the bed."
},
{
"reviewID": 8277971,
"hotelid": 196,
"userName": "JGM1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Rochester, MN, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Walking distance to Navy pier and multiple great restaurants.",
"frequencyID": 3,
"title": "The hotel staff made us feel at home.",
"comment": "Everyone was very helpful and friendly. The breakfast was fantastic. We also enjoyed relaxing in the lounge with a glass a wine after a busy day in Chicago."
},
{
"reviewID": 8278008,
"hotelid": 421,
"userName": "rsm10",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Too Long to Wait for Room",
"comment": "This is our go to hotel in NYC. It is centrally located and meets our needs. However, this trip was a disaster. We arrived at 7:00 p.m. and was told our room wasn't ready. No huge deal and we were given a complimentary breakfast. We came back at 11:00 and there still wasn't a room available. We then sat around until midnight. We go the room discounted. While I very much appreciated what the staff did for us, with young kids and not being able to get into a room until midnight, this is unacceptable. They blamed housekeeping. But honestly, all they had to do was tell housekeeping to clean a specific room. Again, the staff did what they could, but to wait until midnight with young kids to get into a room was ridiculous."
},
{
"reviewID": 8278041,
"hotelid": 468,
"userName": "notworthit",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Be ready to feel violated.",
"frequencyID": 2,
"title": "Not worth it !",
"comment": "Loud noises (construction??) at 5:30am Both morning we stayed."
},
{
"reviewID": 8278146,
"hotelid": 315,
"userName": "Nick8611",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Enterance is Hidden in the middle but great location!",
"frequencyID": 3,
"title": "Great Location",
"comment": "Great location! One block from Fisherman's Wharf. Was expecting Hotel to be nicer and rooms to be bigger for being a Belvoir and for the price."
},
{
"reviewID": 8280306,
"hotelid": 691,
"userName": "Carol50",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "State College, Pa.",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The area is under alot of construction, and can be tricky to get to with the alternate routes.",
"frequencyID": 1,
"title": "Better focus on demand",
"comment": "While I had an enjoyable stay at this Belvoir, there were problems with shuttle services. Either the vans were filled to capacity or too small, especially during the evening and dinnertime. We found ourselves hunting someone down to provide another shuttle. It would be helpful if the shuttle ran more frequently during busy times."
},
{
"reviewID": 8281637,
"hotelid": 1784,
"userName": "Cassied84",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very helpful staff",
"frequencyID": 2,
"title": "Had a wonderful stay",
"comment": "We were in town for the convention of Jehovah's Witnesses, and our stay was wonderful. Hotel staff was very accomodating. Only wish our room would have had a fridge. Also the spa was booked and the times they had available were not convenient for us. The pool and whirlpool were great!"
},
{
"reviewID": 8283218,
"hotelid": 1400,
"userName": "louise71",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient",
"frequencyID": 2,
"title": "very comfortable",
"comment": "Room was excellent. Two nice big chairs for watching TV. Excellent room service."
},
{
"reviewID": 8283310,
"hotelid": 3207,
"userName": "GLOpie",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location, facility, and its operations are outstanding.",
"frequencyID": 1,
"title": "High-quality staff/service",
"comment": "On 30 July, I came to the Belvoir hotel in Dallas for a conference with the EEOC. While at the hotel, I received great service from the Belvoir staff. I have limited sightlegally blind and, thus, I appreciate assistance from supportive people. As I was checking-in to the hotel, I asked the clerk/reps for an easily accessible room -- that wouldnt require too much navigation for me to locate it. The front-desk reps were very responsive and facilitated my request. They were friendly and gave me additional information, verbally regarding the hotel layout and other important features on the premises. Also, a concierge provided particularly helpful and quick services; for example, she expeditiously got new washcloths for me, plus she patiently answered my other questions, and she carefully gave me verbal directions to some nearby points of interest ... enabling me to enjoy some of the local offerings there in Dallas. Several of the banquet staff also assisted me, as they informed me of all the beverages/nourishment available during the conference sessions. Some staff, in a few instances, kindly brought the selected hot tea and food back to my table. The friendly service was impressive to me. Good work deserves recognition. These staff well represent quality service, congruous with the Belvoir reputation. I was also personally assisted by a manager; when I was needing to get back to my room on the 4th floor, I asked a person near the elevator, who happened to be a manager, for assistance with the elevator, and he quickly helped me. He shows exemplary leadership. The North Olive Street Belvoir hotel staff demonstrated genuine care which is highly commendable. Please relay my gratitude to them all for their excellent service. Thank you."
},
{
"reviewID": 8283318,
"hotelid": 270,
"userName": "Jackie1216",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Wilmington, DE",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful facility. Located in a great area (especially for shopping).",
"frequencyID": "",
"title": "A Successful Family Reunion at the Belvoir",
"comment": "Our family could not have chosen a better Hotel for our Family Reunion. Although the self-parking was a little diffcult to deal with, our overall experience was absolutely wonderful."
},
{
"reviewID": 8283418,
"hotelid": 743,
"userName": "HECAST",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Terrible that there is no laundry for long-term custormers. Even basic hotels have a couple of washers and dryers. Wifi should be free.",
"frequencyID": 1,
"title": "Expected more",
"comment": "Room was comfortable and staff was nice (cleaning staff was great). However, other hotels in the area offer lockboxes and mini-fridges in the rooms at no charge. I thought the internet service was slow for the amount it cost (~$11/day). It was not feasible to pay for this long-term (I stayed 2 weeks). I bought a wireless modem and it was faster than the hotel wifi. There are no laundry facilities on premises which was a big surprise - the cleaning service they offer is expensive. Had to find a local laundomat to wash clothes twice while I was there. Overall, I was not impressed - wish I would have stayed at a different hotel near DFW. Won't stay at Belvoir again."
},
{
"reviewID": 8283435,
"hotelid": 674,
"userName": "Deanerten",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Niagara Falls, NY, USA",
"arrivalMonth": "7/2013",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendliness and accommodating",
"frequencyID": 2,
"title": "Enjoyed stay",
"comment": "My family really enjoyed our stay in the hotel. The staff was so polite and always greeted us with a hello followed by a smile. If your interested in the nearby attractions this is the place to stay!!!"
},
{
"reviewID": 8283821,
"hotelid": 1162,
"userName": "Derick",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Jacksonville,Fl",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location",
"frequencyID": 3,
"title": "The size of the suite.",
"comment": "The suite was roomy. You can see the pool from the rm."
},
{
"reviewID": 8285030,
"hotelid": 1784,
"userName": "gonzo",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Antonio, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Good/pleasant stay!",
"comment": "After a 5 hr drive all I wanted was to check in and rest/refresh. The room(s) were not available and made to wait in the lounge."
},
{
"reviewID": 8288362,
"hotelid": 430,
"userName": "Leti72",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is AWESOME!!!",
"frequencyID": 3,
"title": "Great Location...Great Hotel",
"comment": "We recently went to a wedding in Boston and stayed at the Belvoir Boston, we were so pleasantly surprised how much there was to do in and around the hotel. We walked to Fenway, took the T downtown, and could walk to many resturarts and bars! We had a short stay but because of the location and great accomidations we were able to squeeze a lot in!!! BTW hotel resturant had the BEST clam chowder!!!"
},
{
"reviewID": 8288392,
"hotelid": 1776,
"userName": "Twerks123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Pittsburgh, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great location, price and hotel!!",
"comment": "We were very pleased with our stay!! The fitness center was top notch and the staff was so nice! We will definatley be back!!"
},
{
"reviewID": 8288656,
"hotelid": 1556,
"userName": "Jimmy",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Calgary, Alberta",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 4,
"title": "Three star for front desk and four star for the rest (August 3-6 stay)",
"comment": "Booked three nights at this hotel."
},
{
"reviewID": 8290366,
"hotelid": 92,
"userName": "dmd55",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pennsylvania, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The rooms are great! Beds and bedding are perfect!",
"frequencyID": 3,
"title": "Excellent weekend",
"comment": "Each year our organization has an event in Wilmington. Belvoir Suites is our hotel of choice, along with a majority of friends. I love the suites. The beds and bedding are to die for! God bless the staff for accommodating our very large group for the weekend. It's always perfect for me."
},
{
"reviewID": 8293623,
"hotelid": 377,
"userName": "mika1230",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lahaina, HI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location of the hotel is in the heart of waikiki, with tons of things to keep busy with.",
"frequencyID": 2,
"title": "Shearton Waikiki",
"comment": "This hotel is in the heart of Waikiki with many things to see and do. Location is great"
},
{
"reviewID": 8293831,
"hotelid": 1556,
"userName": "WILLIE73",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT LOCATION,CLOSE TO ALMOST EVERYTHING.",
"frequencyID": "",
"title": "GREAT HOTEL & STAFF.",
"comment": "OUR STAY WAS VERY GOOD OVERALL. WE WERE IMPRESSED WITH SERVICE AND FOOD IN YOUR RESTUARANT. ONLY NEGATIVE WAS THE THINNESS OF THE TOILET TISSUE."
},
{
"reviewID": 8294033,
"hotelid": 460,
"userName": "Nupnup",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Seattle",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "I like your internet availabliity at N/C",
"comment": "Just a great place to stay"
},
{
"reviewID": 8294151,
"hotelid": 33,
"userName": "pynkladi13",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Perry Hall, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The pool looks a bit weird",
"frequencyID": 1,
"title": "expected something more",
"comment": "The hotel is really nice on the outside but the elevators are old and rickety and slow. The icemachine was really loud, soda machine didn't work. Around 230am the vent in the bathroom started making a clicking loud noise, I called the front desk and was told that maintenance wouldnt be in until the morning and a note will be left for them to come to my room, the noise stopped abt 545 and maintenance NEVER showed up. The continental breakfast was horrible."
},
{
"reviewID": 8297993,
"hotelid": 914,
"userName": "Olee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Tampa",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is great for those who love the beach!",
"frequencyID": 3,
"title": "Great!",
"comment": "We enjoyed the location and the ease of getting around the hotel. The staff was great and accommodating. It is very spacious and clean."
},
{
"reviewID": 8298002,
"hotelid": 1162,
"userName": "javi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful renovation and confortable beds",
"frequencyID": 2,
"title": "Excellent remodeling",
"comment": "excellent work on the remodeling project. Big change from my last stay. My family was impressed and would like to come back. I hope you maintain the facilities or continue improving. Does not like the fact you allow dogs or pets that can cause bad odors and damage carpets. I love pets but I do not agree they belong at this newly renovated resort."
},
{
"reviewID": 8299835,
"hotelid": 40,
"userName": "FoodNut",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Value and Location",
"frequencyID": 3,
"title": "Remodel and Location are Terrific!",
"comment": "Needed a hotel close to the airport and this Belvoir was recommended by my sister who stays here occasionally when traveling internationally. The staff was so helpful in securing a terrific corner room, the courtesy shuttle driver was very cheerful on an early morning trip to Ohare, and The Club Room offered a delicious assortment of breakfast and early evening treats! I even enjoyed an outdoor meal at Harry Caray's,(just behind the hotel) and walked around the business park for some exercise while visiting. Thanks!"
},
{
"reviewID": 8300892,
"hotelid": 713,
"userName": "Jetsetter16",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/8/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "good location, Nice bed, fluffy pillows. Above all friendly staffs.",
"frequencyID": 4,
"title": "Comfortable stayed",
"comment": "The staff are very friendly, they make you feel at home. From the registration, Lounge and housekeeping . The lounge have excellent, varieties of foods, fruits and drinks. Definitely I'm coming back to stay in any Belvoir again."
},
{
"reviewID": 8309709,
"hotelid": 662,
"userName": "Carolyn71",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Beach, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The rooms are spacious and very comfortable!",
"frequencyID": 3,
"title": "Great for Jazzfest West attendees",
"comment": "Great location, service, staff and atmosphere! My husband and I have stayed at this hotel for the past 5 yrs while attending the jazz festival. The hotel is perfect in every way!"
},
{
"reviewID": 8309719,
"hotelid": 127,
"userName": "aat2015",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Proximity to airport, walkway along the marina",
"frequencyID": "",
"title": "Great hotel overall",
"comment": "The front desk allowed me to check in early around 11 am rather than 3 pm, which was great. The room I got in the Lanai Building was a bit old and not-so-clean, so I requested another room and received one in the main building which I was very pleased with (especially the beautiful view of the marina and sunset). The front desk was again easy to work with. I wasn't a fan of the $22 parking, and there were a lot of issues using my room key to get in/out of the parking lot, but otherwise this is a good hotel to stay at, especially because it's near the airport. All the employees I interacted with were polite and professional."
},
{
"reviewID": 8309770,
"hotelid": 421,
"userName": "Sarah31",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is very convenient.",
"frequencyID": 1,
"title": "Concierge unhelpful",
"comment": "My questions for the various concierge I spoke to were specific, but centered around normal tourist attractions. Their answers were broad ans unhelpful and in one case simply wrong. Thank goodness for smartphones. They seemed unhappy to be there and eager to pass me off as quickly as possible."
},
{
"reviewID": 8309930,
"hotelid": 196,
"userName": "KimmyB95",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ohio",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best location by Water and Mag mile",
"frequencyID": "",
"title": "Awesome Location!!",
"comment": "Despite I found this hotel on Expedia for much cheaper per night, Belvoir matched the price and gave me the same price. Hotel was beautiful inside, lobby and there's a Stabucks!! YAY!! The parking fee was outrageous ($38 daily for park and leave/self pay) but really there is no need for a car. Everywhere is too expensive to park and you can pretty much walk anywhere downtown. Plus taxi drivers are nuts there :) We had a wonderful stay and will be back to this hotel again, best location!!!! Close to everything!! Thank you Belvoir!!"
},
{
"reviewID": 8309957,
"hotelid": 468,
"userName": "Fayez",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Professor",
"comment": "The front desk rep . who checked me in was very bad presentation for this nice hotel."
},
{
"reviewID": 8309968,
"hotelid": 127,
"userName": "Cynthiay77",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Hampshire, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 2,
"title": "Belvoir Hotel Perfect Location",
"comment": "I loved this location! You have everything you need right at your doorstep! The hotel was beautiful and was everything I wanted and needed for a great get away!"
},
{
"reviewID": 8310185,
"hotelid": 865,
"userName": "renee01",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NH",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is wonderful from reception to housekeeping.",
"frequencyID": 3,
"title": "wonderful experience",
"comment": "We stayed at this hotel for a family reunion and found it to be an excellent hotel. The lobby and living room were spacious and the hotel staff were wonderful, my requests were met and exceeded by an attentive staff, even though the hotel was obviously full and they were quite busy."
},
{
"reviewID": 8310230,
"hotelid": 606,
"userName": "HarryF",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Overall Great but Checkout Disapinting",
"comment": "We stay at this hotel a few times a year and my family and I like it very much and will continue to stay there. However as a Platinum member and regular at the hotel I was disappointed when I asked for a 1.00 pm checkout was refused and then asked if I could have a 12.30pm checkout was also refused. I understand that the hotel is busy but you cannot tell me that if I vacate a room by 12.00 pm it is going to be"
},
{
"reviewID": 8310262,
"hotelid": 1546,
"userName": "DrSmithNJ",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Most of the staff is VERY attentive!",
"frequencyID": 2,
"title": "Most of the staff was STELLAR!!!!",
"comment": "There were some stellar staff members who ensured a wonderful stay: Jude (Front Desk) Mike, Baharu, Trent (Shuttle), Keith & Chad (Food and Beverage) Kata (graveyard shift front desk), and Jeff (maintenance) just to name a few who were AMAZING! Unfortunately, there was an incident with housekeeping not cleaning my room one day. Kata @ 11:30pm helped me to change the sheets and clean my room. I informed the general manager, on his answering machine, with no response from him. I felt that level of service was unacceptable. He NEVER returned my call nor offered an apology for having a \"long-term guest\" (ME) doing the housekeeping duties. I stayed there last year for 2 weeks and did the same this year (had a 2nd reservation). I will miss the staff that ensured that my stay was pleasant, but management needs to get on board and make sure they are in touch with their guest. Because of the General Manager's response, or lack thereof, to me, the rating for this site is low. Unfortunately, I will NOT be returning to this hotel. If I wanted to clean my hotel rooms, I could have used my time share!!!"
},
{
"reviewID": 8310331,
"hotelid": 127,
"userName": "Jackie2012",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Michigan, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful view",
"frequencyID": 2,
"title": "Lovely Hotel",
"comment": "We spent 3 nights at the Belvoir. The hotel was very nice. We were on the 11th floor and had a great view of the harbor. The hotel staff was friendly and very accomodating. We were in the Marina Tower and the rooms were small but very nicely decorated. I would recommend this hotel. The only negative was that the food and beverage prices were higher than expected."
},
{
"reviewID": 8310393,
"hotelid": 1282,
"userName": "CollegeTownFan",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Cleveland, OH",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location and rooms are amazing!",
"frequencyID": 3,
"title": "Great Hotel and Location was Perfect",
"comment": "Wow - my family and I really like college towns and when we are travelling, like to stay in or near one. Well, this hotel's location was amazing and right near Iowa's campus, located near restaurants, shops, and had a great pool. The only two things that we wished that it had were free internet service and a breakfast that wasn't so expensive, especially since we had to pay to park and we had two children."
},
{
"reviewID": 8310398,
"hotelid": 40,
"userName": "brina1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "6/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "great hotel",
"comment": "this hotel was wonderful. One added feature that needs to be done is to provide a microwave in the club room. Everyday the \"hot food\" served up there was COLD and there was no way to heat it up."
},
{
"reviewID": 8310418,
"hotelid": 468,
"userName": "carm5",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location",
"frequencyID": 2,
"title": "Very nice resort.",
"comment": "The resort was very nice and I loved the fact we were so close to epcot. However, our room was connected to a room full of kids that were making alot of noice at 11:30pm when my husband and I were trying to sleep. I guess the parents were across the hall getting a good nights sleep. My husband and I were celebrating our anniversary. The fridge did not work and spoiled our food and the maids came at 5pm to clean our room the first day and 9:30 am the second day. We would come back just not happy with our room this time."
},
{
"reviewID": 8310426,
"hotelid": 3207,
"userName": "Choosy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great downtown locations with conference center right there!",
"frequencyID": 2,
"title": "Bed size change",
"comment": "Requested king size bed after finding 2 queens in room. Very nice about changing and managed to do it - THANKS!!"
},
{
"reviewID": 8310458,
"hotelid": 1428,
"userName": "Donna904",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Jacksonville, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is not worth the rate or the points used to stay",
"frequencyID": 2,
"title": "Overrated",
"comment": "This is not a category 4 hotel , dont waste your star points. The staff was indifferent and in no way helpful. I had to call three times to get on the internet when they could have told me a simple instruction the first time. They were annoyed that i had to call about it at all and basically gave me any answer to get off the phone. The couch looked like it was taken from the curb- ripped and stained. we wouldnt even sit on it. I wasited two hours for a roll away bed to arrive after seeing that the pullout bed was brokenmen and unable to be slept on. IT arrived at 10:45PM. When it did i had gone down stauirs for something. I returned to the room to find a hotel employee had let himself intop the room where my husband and three year old were asleep in the bedroom. Totally unaccaptable. I had to wait 2 hours to go to sleep they could have waited 5 minutes for my return to set it up."
},
{
"reviewID": 8310461,
"hotelid": 814,
"userName": "mcminx",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Excellent Beach Front Hotel",
"comment": "Easy beach access, convenient to restaurants, shopping, and entertainment. Rooms are spacious and updated with beautiful views of the ocean. The lobby is tranquil and always smells great! Didn't use the pool (prefer beach) but it's very nice with a new poolside bar. Elevators get a little crowded at peak check in/out times. Staff is great!"
},
{
"reviewID": 8310492,
"hotelid": 1236,
"userName": "traveler64",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Arkansas, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "good location",
"frequencyID": 1,
"title": "traveler64",
"comment": "location was perfect for event we planned"
},
{
"reviewID": 8310549,
"hotelid": 3620,
"userName": "Turbine",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Western United States",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The front line valet & check-in employee's are rude, unfriendly and treat you like they are doing you a favor letting you stay at this hotel!",
"frequencyID": 3,
"title": "Won't pay us to Park? We'll steal your car!",
"comment": "The Belvoir at Miami airport has one motto, $$$$$. We arrived in the evening of 8-5-12. We attempted to park, check-in and get our own bags ourselves. We were told where to park so as we didn't block the front door so we could unload. But I soon found out that If you don't want the bell hops and the valet thieves to help you when you check in, your treated like road kill. I went inside to check -in, they demanded the keys from my wife and just took my car without permission and parked it 1/2 of a block away. Leaving crying kids and upset family standing there. When I came out and asked where my car is they pointed in a general direction and said they had more important customers to take care off. When pressed they then said that my car was in the way so they moved it, It was were I was initially told to park it, out of the way of the front door but where I could still get my bags. Turns out I was talking to the so called valet supervisor (a sad commentary on Belvoir's personal) I finally got upset, only after I made a scene was able to get my car back so I could unload it. There was only one Belvoir employee that was of help. I'm sorry I did not get his name. Was was a large person 6'5\" or so, a person of color. He was wonderful and helped calm the situation,"
},
{
"reviewID": 8310563,
"hotelid": 468,
"userName": "LilianaStG",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfort to go to the Disney Parks",
"frequencyID": 4,
"title": "Excellent!",
"comment": "Exceeded my expectations!"
},
{
"reviewID": 8310584,
"hotelid": 741,
"userName": "aras66",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Turkey",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convinient, warm and cosy atmosphere",
"frequencyID": 3,
"title": "Comfortable and convinient",
"comment": "The location of the hotel is very convinient. As we are foreigners we needed a lot of help and the staff is warm, helpful, friendly, met all our needs. The facilities are a little bit scarce. It does not have separate dining room for the guests of the hotel, does not have a swimming pool etc."
},
{
"reviewID": 8310588,
"hotelid": 1474,
"userName": "joe2411964",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "lack of maintenance",
"frequencyID": 2,
"title": "unsatisfactory",
"comment": "We were given two rooms on the BPG floor; 6th floor."
},
{
"reviewID": 8310759,
"hotelid": 855,
"userName": "Dotsi",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida",
"arrivalMonth": "7/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No microwave or fridge in room. No WiFi in room.",
"frequencyID": 2,
"title": "High School Reunion",
"comment": "I was very disappointed in this hotel and the lack of ammenities. No microwave or small fridge in room and no wifi in room. I have stayed in a lot of other smaller name hotels and got a lot more for the money. Definitely overpriced for what you get. In drastic need of re-modeling. They showed us a room that had supposedly been re-modeled and aside from the fact that the rug didn't have any bumps in it, it really didn't look much different than the ones that had not been re-modeled."
},
{
"reviewID": 8310770,
"hotelid": 942,
"userName": "FlyIntl",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Francisco, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "A few minute shuttle from the aiport, plenty of free parking, sufficient fitness room, indoor/outdoor pool and gas/convenience store next door.",
"frequencyID": 4,
"title": "Friendly, Caring Staff, decent facilities and Genuine Apologies",
"comment": "Have stayed at the Belvoir Charlotte Airport Hotel twice and its price, facilities and service are right if you need to stay near the airport area. Staff is always nice and caring (in the North Carolina way). Facilities are good. Executive Room floor with lounge. I had a problem with the room and when I brought it up with the front desk, they apologized profusely and immediately offered a very suitable token of apology. As an BPG Platinum, I was recognized and treated appropriately."
},
{
"reviewID": 8310799,
"hotelid": 1364,
"userName": "eliza27",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Entire Hotel Needs an Upgrade",
"comment": "Located in Downtown St. Louis, this Belvoir seems as old as the rest of the city. As BPG members, we booked a suite but all they had available was a \"suite\" with a king-sized bed and a pull-out couch in a standard sized room. The TV in the room was a small boxed set - something I haven't seen since the 90s. You have to pay to use wifi in the rooms, which is really unacceptable in this day and age. The free continental breakfast in the club lounge was unimpressive; no hot breakfast items, instead were a small selection of hard, frozen bagels, muffins and other carb-heavy items in their place. Front desk staff were not friendly and borderline rude. The entire hotel really needs an upgrade and I am glad that we used only points for this stay, because I would not recommend this Belvoir to anyone."
},
{
"reviewID": 8310814,
"hotelid": 127,
"userName": "1234traveler1234",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "scottsdale az",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location on the runway of the airport",
"frequencyID": 4,
"title": "Belvoir San Diego",
"comment": "From the start it was a horrible experience as it took 45 minutes to check in. My rate somehow changed and front desk had to call BPG to verify so another 15 minutes lost. Got checked into a room that was not cleaned all the way so we had to change rooms which took another 90 minutes. Got told us they were out of extra pillows and when we wanted to use club lounge in morning it was so full and out of food we just left. Very very sorry we picked this Belvoir as our experience was a nightmare."
},
{
"reviewID": 8310818,
"hotelid": 713,
"userName": "Platinum16",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Arizona",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How wonderful the service and staff are ... a great experience beginning with check in and ending with check out.",
"frequencyID": 3,
"title": "Fabulous Hotel Experience - ALWAYS",
"comment": "We have stayed at this hotel every year for the last 3 years as we drive to and from the midwest to Phoenix. The staff is ALWAYS friendly and helpful. The room is ALWAYS ready and clean and nicely appointed. The service is ALWAYS wonderful. There are a great many hotels in this area to choose from and we will always stay at this hotel for all the reasons above."
},
{
"reviewID": 8311349,
"hotelid": 196,
"userName": "MNE36",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Can't manage with large volumes of guests!",
"frequencyID": 2,
"title": "Very Disappointing- Dropped the ball this time",
"comment": "I've stayed in this very same hotel before at the same time of the year and had a good experience, however, this time i had a very poor experience. I come to Chicago annually for the Lollapalooza music festival. this year, I stayed at the Belvoir for the second time, the room was great, however, the service was terrible. I requested bath gel as I always do and didn't receive until my last night there. I spent a lot of time trying to reach guest services while the phone just rang and rang, the operator even stayed on the line with me. Also, the towels weren't changed when the room was cleaned. A request for bottled water took forever. I don't think i'll be coming back next year as its evident that the Belvoir couldn't manage the volumes of guest due to the concert and soccer game that weekend."
},
{
"reviewID": 8312002,
"hotelid": 3576,
"userName": "JEAN25",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "SC.",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "STAFF EXCEPTIONAL.",
"frequencyID": 3,
"title": "GREAT STAY.",
"comment": "THERE WERE 4 IN OUR PARTY, THE MINUTE WE DROPPED OUR CAR OFF EVERYONE ON STAFF WAS WONDERFUL.THE HOTEL WAS BEAUTIFUL AND WELL KEPT,ALL UP TO Belvoir STANDARDS."
},
{
"reviewID": 8312534,
"hotelid": 460,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colorado",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's lovely with a very nice lounge to gather in morning or evening.",
"frequencyID": 1,
"title": "Belvoir Seattle",
"comment": "This very central and convenient location was perfect for our Seattle stay. The room provided a quiet respite from our city forays. The carpet could use a bit of attention, particularly since I like to get on the floor and do my morning yoga routine. Otherwise, the facilities and staff attention were suberb!"
},
{
"reviewID": 8313077,
"hotelid": 3676,
"userName": "Zaide",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Far Rockaway, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service is great",
"frequencyID": 3,
"title": "Family Fun",
"comment": "I took my wife and married daughter for a weekend get away. The newly renovated hotel was a pleasure and all of the staff were extremely polite and helpful. I would strongly recommend this hotel."
},
{
"reviewID": 8318104,
"hotelid": 1291,
"userName": "cdo818",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 1,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Wonderful Staff, Location, and Atmosphere",
"comment": "I stayed for only one night in a gorgeous suite here. I used an upgrade request, and boy, did it pay off. The room was spacious and clean. The staff was very accommodating, and the whole look and feel of the hotel was spectacular."
},
{
"reviewID": 8319252,
"hotelid": 196,
"userName": "LeglBegl",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Middletown, NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The meeting rooms are quite comfortable and more than adequate for conferences.",
"frequencyID": 3,
"title": "this hotel needs some improvements",
"comment": "My room on the club level was old and dated. The ceilings are peeling, the bathrooms are old. I never had enough towels and had to ask for additonal towels each day. I found the maid cleaning my room even though i had a \"DoNOt Disturb sign on the door while i was working out."
},
{
"reviewID": 8320303,
"hotelid": 127,
"userName": "GroomsUncle",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Understaffed",
"comment": "Understaffed in all areas, from the front desk check-in, to valet parking attendants, bellmen, and housekeeping. Long line at check-in. We took our own luggage to the room because it would have taken a long time for the bellman to be available. In particular, room housekeeping was delayed. We were there for a wedding party and other guests (including the mother of the groom) were not able to get rooms immediately on arrival due to the rooms not yet being ready (already around 5-6 PM). On the day of the wedding, our room was not cleaned by 4 PM, and we needed fresh towels so we could get ready for the wedding, which was to start at 5:45. I must say that the garden for the wedding was lovely and the room, food, and service for the reception were very good."
},
{
"reviewID": 8329880,
"hotelid": 344,
"userName": "gte401e",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Overall a pleasant experience",
"comment": "Overall, a nice property. Close to the highway and airport. Stayed there for work. However, there was one hiccup. There was dried blood stains on the bed sheets and the bedding. Obviously it did not come from me. The hotel staff promptly changed the sheets. Thats all I can ask for. Will stay there again."
},
{
"reviewID": 8331167,
"hotelid": 1327,
"userName": "TravelLots",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Oregon, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very pleasant hotel and well located in Salt Lake City",
"frequencyID": 3,
"title": "Pleasant Stay",
"comment": "After a long day of flight travel I spent a very pleasant and relaxing evening at the Salt Lake City Belvoir. From airport pick-up, hotel check-in, fine dining and a delightful room my entire experience was just what I needed at the end of my day. Slept 11 hours very well in the comfortable and quiet room. I would definitely return for another future stay."
},
{
"reviewID": 8332859,
"hotelid": 829,
"userName": "christaa",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Grand Rapids, MI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Food is exceptional.",
"frequencyID": 3,
"title": "Great conference features.",
"comment": "It was an great facility, easy to find my way around. The only thing that could have been better, was the room temperature...the conference rooms were way too cold."
},
{
"reviewID": 8335054,
"hotelid": 344,
"userName": "sp59",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "San Luis Obispo, CA, USA",
"arrivalMonth": "7/2013",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's the most convenient to LAX. No stops between the hotel and the airport.",
"frequencyID": 4,
"title": "Why plastic",
"comment": "This is a full scale Belvoir. Why plastic glasses in the rooms? Other than that, it's always my first choice hotel at LAX."
},
{
"reviewID": 8335161,
"hotelid": 1021,
"userName": "Sharon",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Silver Spring, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very, very professionally dressed and well-mannered.",
"frequencyID": 1,
"title": "An Excellent Stay...",
"comment": "What was the most memorable part of my stay at the Belvoir was its hospitality, and willingness to accommodate my every need. Even though I needed to check in early, they made every effort to fulfill my requests, including a corner room!!! Bravo!!!"
},
{
"reviewID": 8335208,
"hotelid": 1046,
"userName": "JP1967",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oklahoma, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Do not expect free internet in your room... this a pay service.",
"frequencyID": 3,
"title": "Best night of sleep at a hotel.",
"comment": "I normally do not sleep well away from home, but I slept surprisingly well."
},
{
"reviewID": 8335322,
"hotelid": 1143,
"userName": "TRISHie",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Eat in the steak house!!!",
"frequencyID": 4,
"title": "lunch",
"comment": "I had the pleasure of dining in the hotel's restaurant. My meal was a lovely experience, from the welcome of the hostess, until I left. My server was professional and knowledgeable;the food fresh, well prepared, and tasty. I'm looking forward to my return."
},
{
"reviewID": 8335524,
"hotelid": 111,
"userName": "Yvette48",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Cobb ParkWay",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is excellent.",
"frequencyID": 2,
"title": "This hotel was Great!!!!!",
"comment": "I really enjoyed my stay at this hotel. Although there were a couple of minor hicups, the overall stay was good and convenient for my needs. The sliding doors didn't work in the room but it was okay."
},
{
"reviewID": 8335588,
"hotelid": 468,
"userName": "SunnyKid",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "West Palm Beach, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "IT IS BEAUTIFUL !!!!!",
"frequencyID": 2,
"title": "Love the location. Love the Resort.",
"comment": "Since this Resort is centrally located, we don't waste our precious vacation time hopping from bus to bus. The grounds are fabulous. The food is fantastic. The staff is amazing."
},
{
"reviewID": 8337512,
"hotelid": 1552,
"userName": "Phil245",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Spring Valley, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Staff are rude and the rooms smell bad. Staff are unwilling to correct mistakes THEY have made",
"frequencyID": 2,
"title": "Staff needs training!!!",
"comment": "Foul smelling room (633) Complained to front desk the next morning and we were told that when we returned from Disneyland we would be in room 625. Returned to hotel at 1am and were told we did not have a room. Staff were unwilling to lend any assistance (Edgar) and we had to return to the same foul smelling room. I RECOMMEND YOU STAY AWAY FROM THIS HOTEL. I paid via BPG points and I will be demanding a return of the points spent."
},
{
"reviewID": 8337751,
"hotelid": 468,
"userName": "birthday2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Disney Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There are so many rooms, they are not all close to the elevator's and if bringing the family, plan on a long walk to your room.",
"frequencyID": 2,
"title": "good location",
"comment": "Nice reception area that can move people very fast. I really do not like long waits when I,m checking into a Hotel. Staff very personable. Room long, long way from the elevator's.Room was clean tile was very sticky asked one of the room service ladies we saw in the hall if she could wipe the floor but she did not understand our request. Bed's clean but 2 reular size beds in a room that holds up to 4 people? Could have been at least 2 queen beds.Pool cloes's too early , should be open till 11 during the summer month's but closed at 9. Overall, nice clean hotel, will come back again and again."
},
{
"reviewID": 8338071,
"hotelid": 127,
"userName": "Mitzyluck",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arizona",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Reservations",
"comment": "Your policy requiring a new room key for each comfirmation number. If someone at check in would have said something regarding the key would have been nice. We left our room on Saturday Aug 4th early in the day. Didn't get back to room until 1:00 am. COULDN'T GET IN ROOM. My husband had to go down and get a new key. I find this unacceptable. I think you need to look at your policy. There was 50 rooms booked for the wedding. Most of them had the same problem. Concerned Customer!!!!"
},
{
"reviewID": 8338130,
"hotelid": 855,
"userName": "cards62",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Albany, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beds and room are very comfortable.",
"frequencyID": 1,
"title": "Very comfortable bed.",
"comment": "I slept like a rock which is unusual because hotel beds are typically not that comfortable. I think you need to do something about the emergency alarm being set off by the ventilation system. I did not appreciate being woken at 5:30 am on 8/5/12 for an emergency that wasn't. it also wasn't very organized as far as where to gather and when we could go back inside. I am also very sure not everyone exited either."
},
{
"reviewID": 8340117,
"hotelid": 468,
"userName": "Susan43",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "This hotel has great features and a great location",
"comment": "Great location, resort fees are pricey and well as pool bar beverages."
},
{
"reviewID": 8341530,
"hotelid": 3089,
"userName": "Buck60",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mobile, AL",
"arrivalMonth": "6/2011",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very accomodating!",
"frequencyID": 2,
"title": "Perfect!",
"comment": "Everyone went over and above what I ever expected to make our stay fabulous. They kept the lounge open a bit later for muchies and the pool was fantastic. This will be our hotel of choice whenever we are in Atlanta! Thanks a bunch, staff was great!"
},
{
"reviewID": 8344000,
"hotelid": 127,
"userName": "itwinkle2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Seattle, WA",
"arrivalMonth": "7/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's dog friendly, clean and there's NO pet fee!!",
"frequencyID": 1,
"title": "Great price and dog friendly!!!",
"comment": "This was a beautiful facility, so comfortable and quiet. We didn't have a fancy view, but it was very accommodating for our two little dogs. We were stunned that there's NO PET FEE for this property, could not believe it at all! The rooms are beautifully furnished and decorated, and don't have a pet odor at all! There's also a great pet area past the pools, there's a hammock to relax on and totally feel like vacation! This property is also conveniently close to Sea World, Old Town and the minutes from the Gaslamp Quarter in San Diego. We will definitely be back and will definitely recommend this property to anyone we know headed to San Diego!!"
},
{
"reviewID": 8346018,
"hotelid": 606,
"userName": "Mckayl18",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, dc",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The beds are excellent! So comfortable.",
"frequencyID": 2,
"title": "An employee at the desk was not accommodating or truthful.",
"comment": "When a party of four checked in, we were given rooms on the first floor, in an area that was directly next to the parking lot doors. The rooms were musty and in no way reflected the standards expected of the Belvoir."
},
{
"reviewID": 8348876,
"hotelid": 1995,
"userName": "Sandy8",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Vt",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If the hotel has several large parties you should let other visitors be aware. I would have requested a room far from the noise or another hotel.",
"frequencyID": 3,
"title": "This hotel is great for big parties.",
"comment": "I was not very happy with my stay here. We had been on the road for 8 hrs and needed to be back on the road at 6am for another 7 hour drive the next day. The hotel had several big parties that went"
},
{
"reviewID": 8351845,
"hotelid": 196,
"userName": "Arlene383",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Amazing customer service...they make you feel like it is your home away from home!",
"frequencyID": 3,
"title": "5-Star Service with the Belvoir Chicago",
"comment": "If you are planning a visit to Chicago, you need to consider staying at this hotel. You would be hard-pressed to find a better one with excellent service in all areas. The staff are so personable and make you feel as if they are there for just you. If you need anything, they respond to your request immediately. It is located close to Navy Pier and Michigan Avenue (the Magnificent Mile) which afford you the opportunity to be within short reach of many sights and restaurants famous in the City. The Club Level is definitely worth the upgrade. You will not be disappointed. One of the staff there, Connie, remembered my husband and I from our last stay 5 months ago! The Belvoir's General Manager, Rick, sets high standards which his employees attain with ease. I love this hotel!"
},
{
"reviewID": 8351851,
"hotelid": 607,
"userName": "Kathy46",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Arizona, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "My room was a good size, and very comfortable. Linens were clean and fresh. Complimentary in-room coffee and water was great and so were the comfy bathrobes.",
"frequencyID": 2,
"title": "Great location, reasonable rate... great stay.",
"comment": "The location couldn't have been better. 2 blocks from Harvard Sq. and campus. Walking distance to all bars and restaurants. The room was clean, the housekeeping staff did an excellent job of respecting my wishes when I didn't need the room cleaned. The staff was friendly, informative and accommodating. My only complaint is that breakfast in the dining room is a little pricey even by today's standards, but the food is good."
},
{
"reviewID": 8351981,
"hotelid": 1233,
"userName": "tamster",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Leavenwoth, KS",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location. Nice rooms.",
"frequencyID": 4,
"title": "Couldn't ask for much more",
"comment": "Everything was great. Wouldn't change a thing."
},
{
"reviewID": 8352097,
"hotelid": 1291,
"userName": "QQ42",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "San Antonio,TX",
"arrivalMonth": "7/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "I would come back again,it was very nice.",
"frequencyID": 2,
"title": "Great Stay",
"comment": "I enjoyed my stay. I was looking for a romantic hotel for a birthday celebration. The room was HUGE. The floor was extremly quiet as I heard no foot traffic."
},
{
"reviewID": 8352140,
"hotelid": 756,
"userName": "Matty08",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "North Smithfield, RI, USA",
"arrivalMonth": "7/3012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, helpful service",
"frequencyID": 4,
"title": "Hotel is great for family or a getaway",
"comment": "Hotel standards were above average, food was great and well put together, hotel staff was extremely helpful and curteous. Loved the pool and the environment, would defenitly come back."
},
{
"reviewID": 8352176,
"hotelid": 881,
"userName": "LoriH",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Portland, OR, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "comfortable, clean, highly recommended",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "Very close to the airport--Comfortable room. Amazing pillows. The Club benefits are nice--evening appetizers, cocktails, cookies and lemonade in the elevator foyer in the afternoon. Just nice touches that are appreciated. Staff is very helpful and very customer conscious."
},
{
"reviewID": 8352204,
"hotelid": 1162,
"userName": "Toni007",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Orlando",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Hidden Gem",
"frequencyID": 1,
"title": "Great stay",
"comment": "The pool and lobby makeover was fabulous. The room and bathroom was clean. Very comfortable King size bed. The only thing that could have been better was the weather."
},
{
"reviewID": 8352313,
"hotelid": 127,
"userName": "CapnMike",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, Az.",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "$22.00 Parking fee.",
"frequencyID": 2,
"title": "Get rid of the minibar and add a fridge !!!!!!",
"comment": "Nice Hotel with a great location but the rooms need to be renovated and the minibar needs to GO.!!!! A small fridge would be better ."
},
{
"reviewID": 8352315,
"hotelid": 48,
"userName": "Anonymous",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 0,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "White Plains, 6, Waldorf, MD 20695, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't stay and check your bill",
"frequencyID": "",
"title": "Mrs. Ford",
"comment": "To many problems! and a lot complains"
},
{
"reviewID": 8352329,
"hotelid": 127,
"userName": "TiredBusinessTraveler",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": "",
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Toronto, Ontario",
"arrivalMonth": "8/2012",
"datePosted": "8/9/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't go!",
"frequencyID": 4,
"title": "This Hotel Is TERRIBLE!",
"comment": "I am a few stays away from lifetime platinum status and I travel ALOT. This used to be a great property and I haven't been here in the past few yrs."
},
{
"reviewID": 8352489,
"hotelid": 1959,
"userName": "Aguilarfamily",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great location, friendly staff",
"comment": "We stayed in a junior suite and loved having the extra space. We have stayed here before because it is so close to La Jolla Shores without being overpriced."
},
{
"reviewID": 8352590,
"hotelid": 350,
"userName": "AKMistyRose",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Anchorage, AK, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Ice Spa is PHENOMENAL",
"frequencyID": 3,
"title": "Relax and Restore Balance",
"comment": "The Ice Spa is a MUST visit. Multiple treatments will allow you to take advantage of the beautiful lounge view. This is Anchorage's ONLY true DAY SPA. Spending the day there was wonderful and the perfect thing for a busy go go go mommy to relax with ."
},
{
"reviewID": 8352949,
"hotelid": 813,
"userName": "LisaD66",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Andover, MA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Perfect location for visiting Syracuse Univ.",
"comment": "Great location for visiting Syracuse Univ. Parking was convenient."
},
{
"reviewID": 8353312,
"hotelid": 19,
"userName": "Unhappytraveler2012",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hartford, CT, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not very clean, communication poor.",
"frequencyID": 2,
"title": "Very poor experience",
"comment": "We checked into the Belvoir due to a very early flight. Staying at the airport would allow us to get a fair night's sleep prior to our 6:25 AM flight to FL. Instead, due to a 'trash compactor' malfunction, the fire alarm sounded at 2:15 AM. We evacuated both rooms for nearly an hour. Given that we had to get up at 4:30 AM, there was little sleep. The 'personal' hair in the bathroom were not a welcome sight as well. No oppology from the staff."
},
{
"reviewID": 8353848,
"hotelid": 829,
"userName": "RIRichard",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Saunderstown, RI",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They remember and take good care of their regular guests",
"frequencyID": 2,
"title": "Like Coming Home Again",
"comment": "I have been a regular guest at this hotel for more than twelve years and they always treated me great when I was a Grandbourne Platinum level guest. Following an injury and job change I wasn't able to maintain my Platinum level but the staff here treats me the same way as I rejoin the work force and work my way to Platinum for Life."
},
{
"reviewID": 8353986,
"hotelid": 674,
"userName": "tfleming75",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Westchester, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "2nd Time Here",
"comment": "This was our 2nd trip to Sesame Place and 2nd time staying at this hotel. Everything was great. Free shuttle to and from Sesame saves you on parking. Room was clean, staff was friendly. Would stay there again if we go back to Sesame!"
},
{
"reviewID": 8354046,
"hotelid": 855,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maryland",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Room Below BPG Standards",
"comment": "Roome badly in need of renovation. TV did not work despite a request for mantenance"
},
{
"reviewID": 8354114,
"hotelid": 115,
"userName": "Mimsy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Memphis, TN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location easy on/off I20",
"frequencyID": 2,
"title": "Very comfortable...",
"comment": "Very convenient. Quiet and comfortable."
},
{
"reviewID": 8354177,
"hotelid": 127,
"userName": "Ejb58b",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't trust having a reservation",
"frequencyID": 2,
"title": "Many improvements needed",
"comment": "I made the reservation in February for a 3 night stay in August. I specifically noted a midnight check- in due to late flight from Honolulu. Upon arrival at midnight, I was told that my reservation was no longer available. Offered a Murphy bed or 2 double beds. Finally, the night manager gave us a room for the night and then relocated us to regular room requested for day 2 & 3. Reduced rate by $40, but still very, very dissatisfied. Shower did not work unless lever was held. We did no find staff helpful or pleasant. Will never stay there again. Too bad, because I had stayed there fifteen years earlier and had pleasant memories."
},
{
"reviewID": 8354537,
"hotelid": 90,
"userName": "ALDH",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Hospitality excellence",
"frequencyID": 4,
"title": "A gem of a hotel",
"comment": "We loved this hotel! So family friendly and convenient in every way. So close to DC w beautiful drive and jogging paths along the water and situated within blocks of the loveliest shops. We were so pleasantly surprised upon arrival to find out that we were upgraded to the hospitality suite. Excellence in hospitality from The Club Room am breakfast, free access to laundry machine and the fact that they allowed my daughter to bring along her bunny/cage-we will certainly be returning."
},
{
"reviewID": 8354597,
"hotelid": 607,
"userName": "Lhouston",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "PA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 3,
"title": "Great Stay",
"comment": "Great hotel in more ways than one--great location, staff, rooms, and service."
},
{
"reviewID": 8355439,
"hotelid": 344,
"userName": "Alex65",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Diego",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Give the Belvoir out, you\"ll be glad you did.",
"frequencyID": 2,
"title": "Excellent Staff",
"comment": "I checked in late and night and was pleasantly greeted. My BPG Platinum status was also recognized. The following morning I had egreat service in the restaurant. The service was very attentive and welcoming. My only regret is that I couldn't stay with you longer!!!"
},
{
"reviewID": 8355860,
"hotelid": 1364,
"userName": "Loubug",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Evansville, IN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location and how easy it is too find. Big and bold. Beautiful hotel.",
"frequencyID": 3,
"title": "Location is Fabulous!",
"comment": "We came in on friday around noon, and our room was ready for checking in. The room was comfortable, and very clean. We had time to settle in, and get ready for our big day, and night on the town!"
},
{
"reviewID": 8355872,
"hotelid": 353,
"userName": "Robt505",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Renovation of Lobby",
"frequencyID": 2,
"title": "Good Overall Stay",
"comment": "The room was clean and well appointed. Desk and Club chair were comfortable. The plumbing was bad. Sink would not drain and hot and cold reversed."
},
{
"reviewID": 8355895,
"hotelid": 995,
"userName": "Jamayer",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Anaheim, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Just a few minutes from Disney. The value compared to Disneyland hotels was unbeatable!",
"frequencyID": 2,
"title": "Great hotel for disney trip",
"comment": "The hotel was nicer than we expected. Shuttle service to disney ran like clockwork to and from. The pool area was really nice. The beds were comfortable and rooms were spacious. Couldn't have been happier with our choice!"
},
{
"reviewID": 8355913,
"hotelid": 1162,
"userName": "Tommy69",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Place to stay!",
"frequencyID": 2,
"title": "Excellent Place to Stay!",
"comment": "Location, Cleanliness, Staff, and Comfort were all great!"
},
{
"reviewID": 8356093,
"hotelid": 3616,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Connecticut, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Stay",
"comment": "The staff were so friendly I felt like we were long time friends. Really outstanding. This hotel is beautiful. The place to stay when your in Stamford, CT"
},
{
"reviewID": 8356115,
"hotelid": 1719,
"userName": "ckkiop",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Hotel could be great, but needs improvement",
"comment": "My room was listed as a suite, but it was TINY, way smaller than a standard room. Room wasn't very clean upon arrival. Hotel has some things it needs to work out and once it does, can be a great hotel. Pool wasn't heated and was super cold, even too cold for the kids to want to go in. Everyone around the pool was complaining and commenting on the pool temperature, very odd."
},
{
"reviewID": 8356297,
"hotelid": 468,
"userName": "Dan12",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Hotel is nothing special.",
"frequencyID": 2,
"title": "Below Disney Standards",
"comment": "Not what I expected from a DisneyWorld Hotel. Have stayed at several and this one I will avoid in the future."
},
{
"reviewID": 8356340,
"hotelid": 3205,
"userName": "BPG4me",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "spacious rooms & the AC blocks out all noise from the hallways",
"frequencyID": 4,
"title": "one of my favs",
"comment": "I loved this hotel. we stayed on the club floor and the rooms were spacious and quiet. the view was beautiful. it was one of my favorite Belvoirs"
},
{
"reviewID": 8356389,
"hotelid": 1162,
"userName": "Scootter",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its been upgraded with nice amenities",
"frequencyID": 4,
"title": "A good overall stay",
"comment": "They have diffenently put money into the place. The pool area is very nice."
},
{
"reviewID": 8356445,
"hotelid": 90,
"userName": "Mary0330",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel is within walking distance to King Street and a close drive to the DC area. Parking is at a cost everywhere and at every hotel. The Belvoir's fee is $20/night to park, but I feel if the rates are reasonable for the hotel (which this had when I booked), it's well worth the $$$ for the underground parking garage.",
"frequencyID": 2,
"title": "Second time stay",
"comment": "This was our second time staying at the Belvoir in Alexandria. After our first stay I had a few small issues, which were virtually non existent during this stay because obviously the management listens and tries very hard to make your stay as enjoyable as possible. We came from NJ with extended family from Washington State. We had two rooms on the same floor. Both of the rooms were comfortable, spacious, and clean. Pool was closed for one day when we went down, which was not the fault of the hotel but someone who allowed their small child to swim in it without a proper swim diaper. They had to thorougly clean and shock the pool for everyone's health safety. Lifeguard was great to have but really should keep a better eye on the pool. One guard had headphones in and was on her computer while parents were allowing their small children in the whirlpool, and others were throwing a ball back and forth between the pool and whirlpool. . During our last stay, the lifeguard was so good, she wouldn't allow my 13 year old in. The sign specifically says ages 16 and up. Not only is it a safety hazard for small children to use a hot tub, but it makes it less enjoyable for the adults to use.Only suggestion I have again is to remove the non gratis water from the rooms because this is the second time we got charged for water that we didn't drink. We brought water from home but I think if the maid sees empty water bottles in the recycling pail or garbage, you get charged. If water is available for sale in the vending machines on the floor, there really is no need to put it in the rooms."
},
{
"reviewID": 8356475,
"hotelid": 914,
"userName": "TimmyK",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "chicago, il",
"arrivalMonth": "7/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Great location",
"comment": "This hotel is literally right on the beach, away from the tourist commotion. very quiet, clean hotel, with everything you need within minutes."
},
{
"reviewID": 8356863,
"hotelid": 83,
"userName": "Dale11",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Seal Beach, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding service!",
"frequencyID": 3,
"title": "This hotel provides outstanding service!",
"comment": "Terrific, professional service in every area."
},
{
"reviewID": 8358107,
"hotelid": 468,
"userName": "marckroark",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "trully worthy of its Disney distinction.",
"frequencyID": 3,
"title": "Swan Flying Above and Beyond",
"comment": "I had a confirmed reservation at The Swan using the Starhot rate but when we got there, we were moved to The Dolphin, when I expressed my disappointment because I already was at The Dolphin and wanted to check out The Swan, I felt Michelle (or Melissa's) sincerity in the apology and went to upgrade my reservation into a Suite and comped the night including the parking. The front desk staff at The Dolphin (bryan/richard) were so pleasant and cheerful trully worthy of a Disney recognition. However, the food service and quality at Picaboo cafe needs to be elevated. No fork and knives available at 11 a.m. on that visit, the wait period is so long and the food prices needs review coz it is expensive even with the Starhot discount."
},
{
"reviewID": 8358955,
"hotelid": 33,
"userName": "Chesapeake",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "South Carolina",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place to stay if traveling with pets, especially dogs!!!",
"frequencyID": 1,
"title": "Dog friendly.....",
"comment": "We were delighted with the facility and the surrounding area. Traveling with our Chocolate Lab it is important that there is a place to walk her comfortably and safely. This is one of the BEST we have had the pleasure of visiting. Thank you!"
},
{
"reviewID": 8361832,
"hotelid": 1959,
"userName": "mercedes",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Palm Springs CA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Lori",
"comment": "Needs a little work on the shower and tub. the floor of the shower, tub was warped. Would love loved a better view, but that was okay. location was good. Add non dairy creamer for coffee, or soy for cereal!"
},
{
"reviewID": 8366323,
"hotelid": 2019,
"userName": "drac",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Poor from the start",
"comment": "The bad experience started by getting a front desk person that could care less. She never recognized me as an BPG member which I get in all other BPG hotels. I'm sure that's why she put me in a terribly designed room next to the elevator in a half-empty hotel. By the time I realized the elevator would keep me up all night it was too late to move. Very disappointed in the lack of care. I will not stay here again."
},
{
"reviewID": 8366881,
"hotelid": 171,
"userName": "mushroom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Peaceful and relaxing",
"comment": "The Sherton Norfolk Waterside was a delightful experience. The staff was welcoming, check in quick and efficent, everything clean and fresh, and although I was working it was a relaxing experience overall. Harbor view was a great bonus!"
},
{
"reviewID": 8368351,
"hotelid": 3576,
"userName": "Ellen84",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The overall experience was outstanding!",
"frequencyID": 3,
"title": "Always a pleasure!",
"comment": "This was my second stay at this hotel. Came in town for the Rod Stewart concert and it was really crazy at check in time. The customer service was exceptional, professional, and friendly. I recommend this hotel to anyone and everyone. Thanks for the outstanding experience."
},
{
"reviewID": 8372940,
"hotelid": 127,
"userName": "PhoenixInTheDesert",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix",
"arrivalMonth": "7/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Water Views, Good Price.",
"frequencyID": 2,
"title": "Great Hotel, Great View",
"comment": "The View from our room in the Bay tower was great!! We're from Phoenix, so a water view was very nice."
},
{
"reviewID": 8374097,
"hotelid": 1236,
"userName": "TheRoot",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Indiana, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 2,
"title": "Fantastic Service",
"comment": "Having travelled extensively, I was very pleasantly surprised to find the hotel staff to be excellent in every way. They were friendly, and helpful. They attended to my every need. It was a very pleasant stay."
},
{
"reviewID": 8376556,
"hotelid": 151,
"userName": "Overnightguest",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice Stay!",
"comment": "Came in for just a quick nights stay, and had a very nice experience! The room was very nice, comfortable and clean. Checking in was easy, the hotel had everything we needed, if we wanted for the night. I woiuld recommend this hotel for anyone wanting to stay in the area!"
},
{
"reviewID": 8377738,
"hotelid": 1137,
"userName": "Steve115",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Farmingdale, NY 11735, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff was very friendly and made you feel comfortable. Also, their business center and usage of computers was very easy to make use of.",
"frequencyID": 2,
"title": "Hotel location",
"comment": "For my use, the hotel was in a perfect location. It was close to the GS Parkway, so I was able to conviently get to the NJ shore, and close to the NJ Turnpike, where I was able to visit other locations I had planned on seeing."
},
{
"reviewID": 8388557,
"hotelid": 828,
"userName": "cyn34",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Wallingford, CT, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great staff & service, good location",
"frequencyID": 2,
"title": "great staff",
"comment": "the staff was very courteous, informative, and accomodating. We were treated great! the staff deserves recognition. We would recommend this hotel and if we are this way again would stay here."
},
{
"reviewID": 8388796,
"hotelid": 379,
"userName": "Tim01",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Alvin, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The peacefulness and home feeling you can \"feel\" and enjoy!",
"frequencyID": 3,
"title": "Best Stay We have EVER had!!",
"comment": "We have completed several travels in and around the United States. This is the BEST Resort we have visited on any stay anywhere! The people were and are very friendly and make you feel like you are at your own home! The Resort itself is very relaxing, inviting, and intoxicating with rich native scenery. Before coming to the Islands, my wife said she would not want to stay here, but after the visit here, she told me that she would not mind coming back here to live. That is the best compliment I think because my wife does not change he mind very much."
},
{
"reviewID": 8389011,
"hotelid": 315,
"userName": "Renee50",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Southern California",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The perfect location!",
"frequencyID": 3,
"title": "Great location!",
"comment": "Everyone was helpful especially concierge! I love the outdoor fire pits. It would be nice if they have free Internet access at least for Grandbourne guests and a room with better view if u r Grandbourne guest."
},
{
"reviewID": 8389080,
"hotelid": 83,
"userName": "Teri22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/10/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "When we checked in we requested adjoining rooms the hotel was fully booked but the front desk staff never said \"no\" they did some checking and offered us an alternative. They really know how to treat a customer.",
"frequencyID": 2,
"title": "Had an incredible experience",
"comment": "From the time we pulled up at the valet service to our check out our experience was amazing. We were welcomed at check in with a glass of wine and fresh cookies for the kids. We met all of the mangement team at the managers reception. The room was amazing the service was outstanding. At the managers reception the hotel manager overheard my 5 year old neice say that she did not like the appetizers and he had a pizza prepared by the kitchen staff just for her. I will recommend this hotel to all my friends. The staff impressed us at every turn."
},
{
"reviewID": 8389120,
"hotelid": 94,
"userName": "spartan",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "indianapolis, indiana",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great outdoor pool, great floor plans, great room service",
"frequencyID": 2,
"title": "Great rooms, unique floor plans",
"comment": "An overall great hotel! Great rooms, food, pools, service!"
},
{
"reviewID": 8389250,
"hotelid": 1291,
"userName": "Walker58",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Corpus Christi, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Rude staff",
"frequencyID": 4,
"title": "Check in and valet",
"comment": "They are very rude and unprofessional frontbdesk and valet !! Room service and cocktail lounge a+"
},
{
"reviewID": 8389561,
"hotelid": 111,
"userName": "TC3388",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very nice, huge rooms. Upgraded linens and towels.",
"frequencyID": 4,
"title": "Frequent business traveler",
"comment": "This is a great hotel for a great price in the Galleria Area."
},
{
"reviewID": 8389643,
"hotelid": 421,
"userName": "Sorority",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brocton, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It met our needs for shopping all within walking distance.",
"frequencyID": 1,
"title": "Happy",
"comment": "Everything was great about the hotel, except didn't like the charge to keep our luggage in storage till we were ready to leave later that night."
},
{
"reviewID": 8389644,
"hotelid": 3616,
"userName": "Shell2010",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dayton, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly Staff",
"frequencyID": 3,
"title": "Staff was very friendly",
"comment": "The room was a bit small but we had two double beds - my sister's room had a king and it seemed a little bigger. The only complaint I had was the price of the wine at the bar. My sister and I went down to have a glass of wine and the bill was $62 including tip. My glass of wine was $15! We each had two glasses so I was shocked at the price. Other than that, I liked the hotel."
},
{
"reviewID": 8389645,
"hotelid": 1703,
"userName": "Benbay7",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great place to stay!",
"comment": "What a fantastic place to stay! The hotel is convenient for all conference needs and located in great area of Phoneix."
},
{
"reviewID": 8389651,
"hotelid": 606,
"userName": "khopper",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Hampshire",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Guest services are completely lacking",
"frequencyID": 2,
"title": "complete lack of follow through by staff",
"comment": "After unpacking in our room, we discovered that one of the beds was very wet. As we peeled back the covers, the wetness increased. It seems that the previous occupants had spilled something on the bed and that housekeeping had simply put dry sheets on it. The mattress itself was very wet and that wetness was seeping through the sheets and blankets. We called the front desk and were told to repack our belongings and come down to the front desk for another room assignment. The second room we were given was much smaller and without the amenities of the first room. I went back to the front desk and after much discussion they finally agreed to put us in a room that was the same quality as the first, but with two dry beds. We were told that a bellman would help us move our things since we'd had to move our things twice already. After waiting for 20 minutes we finally had to do it ourselves, as we had plans for the evening and couldn't wait any longer to get into our room. In all, check in took over an hour and a half. I was told that we'd be given 2000 star points to make up for the hassle, but those have not been credited to my account despite my calling several days ago to inquire. Also, in the room shuffle and the extra packing/unpacking we had to do we lost the top of an electric trimmer. I reported it missing Sunday at checkout and was told that I'd be called by Monday at the latest with information. By Wednesday I had still not been contacted so I had to follow up with the hotel. The woman I spoke with said they would look for it one more time and call me by the next day. As of Saturday morning I have still not heard anything. This lack of follow through is simply appalling."
},
{
"reviewID": 8389676,
"hotelid": 421,
"userName": "MCN1107",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location.",
"frequencyID": 4,
"title": "Preferred guest recognition",
"comment": "I hav been staying here for 4 years on a regular basis. Was excited about room renovations but have to say that less than a year after renovation, rooms are already showing a lot of wear and tear. And since renovation, I haven't received any of the upgrades that I used to get. Get the feeling that mgt is trying to squeeze every dollar they can get to pay for expensive renovations. Treat your loyal customers well, there are many good hotels nearby."
},
{
"reviewID": 8389711,
"hotelid": 166,
"userName": "Rah2512",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "West Warwick, RI",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Sign up for the package that includes the parking and the guest club.",
"frequencyID": 1,
"title": "Excellent Experience",
"comment": "Our stay at the Belvoir Society Hill was far beyond my expectations. It was wonderful. The staff was very courteous and the room comfortable. The large pool was a big hit with my grandson and his cousin. The guest club was an awesome feature. It worked out so well for my family."
},
{
"reviewID": 8389726,
"hotelid": 392,
"userName": "sweetbear22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "healthy food options and nice staff",
"comment": "I was pleasantly surprised by the healthy food options (oatmeal, fresh berries, soy milk, sauteed veggies) that were offered. I also enjoyed my own personal coffee maker with starbucks coffee in my room! I also enjoyed how housekeeping didn't show up until later in the morning. Nice, clean hotel."
},
{
"reviewID": 8389736,
"hotelid": 813,
"userName": "marlin704",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "FG",
"comment": "Great hotel! Great Location! Great personal service and recognition. The renovations are terrific."
},
{
"reviewID": 8389745,
"hotelid": 460,
"userName": "MNGUY",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minnesota",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "The good and the bad",
"comment": "The beds are heavenly. Great location. My only negative feedback, was the fact I booked the room online (booked for 3 days). I ened up only needing the room for 2 days and they wouldn't give me credit for the one day I didn't use even though I let them know about the cancellation a week ahead of time. Therefore it cost me approx. $164. They wouldn't budge on our pleas to please refund our money.......very disappointed........"
},
{
"reviewID": 8389754,
"hotelid": 468,
"userName": "TEXASPLATINUMGUEST1",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not run to the standards of other high end, upscale Grandbourne properties. Platinum BPG Members will find it a letdown. Also, certainly not comparable to the other upscale \"Disney Run\" properties. My advice, don't worry about using or receiving BPG Points/Rewards, spend the money and stay at the luxury Disney Properties. VERY UPSETTING!!",
"frequencyID": 4,
"title": "Disappointing Experience!",
"comment": "I have stayed at the Swan or Dolphin for years. This past visit was sub-par vs previous trips to Disney. From having to basically beg for an upgrade to the room prior to check in, to inferior restaurant and room service food. The concierge was rude and not helpful in ANY way! Valet parking was super slow, and on more the 3 occasions we called, waited 15 minutes, got down stairs and they hadn't even left for the car. Could go on and on. SAD!"
},
{
"reviewID": 8389771,
"hotelid": 713,
"userName": "ClareAZ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Scottsdale, AZ",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Beautiful, modern, clean",
"comment": "This hotel exceeded my expectations. It was very modern and clean. The bathroom was updated and spotless. The room was very cozy. The location was great located by lots of mid-scale restaurants and shopping."
},
{
"reviewID": 8389803,
"hotelid": 881,
"userName": "Emjemj",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is a video poker room there but it's hard to find",
"frequencyID": 4,
"title": "Great people",
"comment": "The staff makes this place from the bellman to the bar to the front desk. I stay her many times a year and am always treated well."
},
{
"reviewID": 8389877,
"hotelid": 421,
"userName": "Hef2012",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "7/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Busy hotel. Commonly used by school trips. Scaled back services in Club Lounge.",
"frequencyID": 4,
"title": "Recent club lounge changes for the worse",
"comment": "I have stayed many times at this hotel as a platinum member."
},
{
"reviewID": 8389878,
"hotelid": 813,
"userName": "JHTraveler",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Harrisburg, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Can't Miss Hotel",
"frequencyID": 4,
"title": "As Nice As The Hotel Is, The Staff Is Even Better",
"comment": "An \"Above Excellent\" rating is needed for the staff at this hotel...they are incredibly on top of everything. From the time you check in to the on site restaurants to check out they are helpful & friendly. The hotel is beautiful, well maintained, and in a great location. Always a highlight of my extensive travel."
},
{
"reviewID": 8389886,
"hotelid": 468,
"userName": "Dodo",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Old not very clean rooms",
"comment": "The rooms were not very clean. The interior was very old. The bathroom was dirty and extremely dark. We were glad that we only slept in the room. This was by no means a four star experience. I have to really think hard before choosing Belvoir again."
},
{
"reviewID": 8389909,
"hotelid": 1726,
"userName": "Nan1157",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maryland",
"arrivalMonth": "7/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel is not on the beach, but was only a short 7 minute walk. The upgraded deluxe rooms give you a wonderful view of the ocean. There is no outdoor pool, but over the summer who needs one when you have the Atlantic Ocean just minutes away!",
"frequencyID": 1,
"title": "Excellent Stay",
"comment": "This hotel went above and beyond my expectations! I was welcomed with huge smiles and greetings from the Front desk staff who seemed very pleased to be checking me in! I was upgraded to an Oceanview room since the hotel wasn't full, and both the room and view were magnificent! The Belvoir beds are AMAZINGLY soft and comfortable, I was not ready to get out of it the next morning! We were only here for 1 night, just a pit stop on our way to Charleston but I could have stayed in this hotel all week! The staff was super friendly and courteous during every encounter!"
},
{
"reviewID": 8389917,
"hotelid": 1282,
"userName": "caab",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Professional staff, hotel comfortable, clean with many amenities",
"frequencyID": 2,
"title": "This hotel is quality",
"comment": "I've stayed several times and always have a great experience"
},
{
"reviewID": 8389941,
"hotelid": 1523,
"userName": "Thomalva",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Costa Rica",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Watch the checkout time",
"comment": "Official checout time is 11am - pretty early. Despite having been assured the night before that I could have a late checkout until 1pm without penalty, front desk the next day did not respect the promise. Not good."
},
{
"reviewID": 8390010,
"hotelid": 421,
"userName": "buckwheat",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff worked hard to make our stay better.",
"frequencyID": 4,
"title": "great stay in mid summer",
"comment": "I came to this hotel with my expectations in check because of reviews I had read. The hotel exceeded my expectations in most respects."
},
{
"reviewID": 8390162,
"hotelid": 1556,
"userName": "Jimmy",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Calgary, Alberta",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 4,
"title": "Two stars for front desk and three stars for others",
"comment": "Overall experienced is a mixed stay."
},
{
"reviewID": 8390309,
"hotelid": 995,
"userName": "mel73",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Clovis, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "this place was very inviting",
"frequencyID": 2,
"title": "great experience",
"comment": "this hotel was very clean and a wonderful resort to stay in, it had a game room,that was great for the kids and the restaurants food down stairs was really good and the bar was plus.when i travel to Anaheim in will always stay here. I actually left another hotel that night to come to this one because the other was not up to par."
},
{
"reviewID": 8390327,
"hotelid": 1497,
"userName": "dontdoit",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "new jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "not pleased",
"comment": "was treated differently..check in was selective and delayed also wasn't greeted the same as other guests & wasn't made aware of the hotel amenities...overheard about computer, pool, spa, etc from greeting of guests who checked in after"
},
{
"reviewID": 8390436,
"hotelid": 1556,
"userName": "Dave4880",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, wa",
"arrivalMonth": "7/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great Location, under renovation?, currently not worth price.",
"frequencyID": 3,
"title": "Disappointing Experience",
"comment": "Great location, easy access to all the sights of San Diego. Was @ Hotel for 9 nights. Pool/ hot tub were good, front desk personel were nice. 4 days into stay, they closed our floor, so had to move to another room, very inconveinent. The new room on Grandbourne Preferred floor. The hallway carpet had waves in it. Stumbled twice on it. IN the 9 nights there, we had to request the correct number of bath towels 5 times, after that we just took towels from Pool area. All the guest I spoke too at pool had same probs. They have 1 fast elevator, 1 painfully slow. Like I said, location great, but not worth what they charged!"
},
{
"reviewID": 8390654,
"hotelid": 379,
"userName": "AC12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "British Columbia, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Excellent Location",
"comment": "We really enjoyed our stay in an ocean front room in the quiet Building One. We loved the location of the resort and it is beside a great beach. The lobby area has a very relaxing, welcoming atmosphere. Hoping to return soon!"
},
{
"reviewID": 8390663,
"hotelid": 1774,
"userName": "spirit",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Not impressed with my stay...",
"comment": "There was only one person checking in guests when we arrived so it took about 10 minutes to register my 2 rooms My son and wife were looking forward to a very good breakfast and were very dissapointed. Hard boiled eggs instead of scrambled. No cereals except oatmeal. No waffle maker. I have had better breakfasts at a far less expensive hotels."
},
{
"reviewID": 8390705,
"hotelid": 350,
"userName": "Margee",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "disappointed",
"comment": "Lack of staff resulted in poor service at breakfast, room was not cleaned until after 6 PM on second day. Coffee bar attendant in lobby extremely unhelpful."
},
{
"reviewID": 8394843,
"hotelid": 3205,
"userName": "Flyertalker",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Great location",
"comment": "Hotel is ideally located near the pedestrian mall with shops, stores, bars/ restaurants, movie theater, as well as the Capitol bldg etc. Room was in need of some help in terms of the AC and curtains were somewhat stained. Good selection of channels on TV when I was in the room"
},
{
"reviewID": 8396255,
"hotelid": 350,
"userName": "Brendan85",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Stop Over Stay",
"comment": "We arrived late (around midnight) from the airport. Very helpful staff got my family checked in and up to our room quickly. Nice rooms and great lobby. Also nice club level lounge we used to get a late night snack and then coffee the next morning. Very close to the Alaska Train station where we departed to the next day."
},
{
"reviewID": 8397088,
"hotelid": 468,
"userName": "Lucky23",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel is a great value",
"comment": "You cant beat the Dolphin for its location and value compared to the Disney Resorts. It along with its sister resort has a great selection of dining options."
},
{
"reviewID": 8397814,
"hotelid": 855,
"userName": "billCT",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Tolland, CT",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Preferred lounge needs work!",
"comment": "Tables and chairs in preferred/club lounge need to be matched. Tables are too high to be able to comfortably eat when seated in lounge-type armchairs. A booster seat for adults would be a welcome addition. I moved my food over to the coffee table, where now the chairs are too high to comfortably eat."
},
{
"reviewID": 8403162,
"hotelid": 636,
"userName": "Traveler311",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "MA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly service",
"frequencyID": 2,
"title": "great hotel in excellent location",
"comment": "We are now going back every year for few days to enjoy Portsmouth and Ogunquit."
},
{
"reviewID": 8404394,
"hotelid": 197,
"userName": "Candy1",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "PA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Location near Harbor",
"comment": "I had a great time staying here. The only thing I didn't like was the front desk staff needs to be more clear on info. about the hotel plus more friendly attitude and the beds were hard."
},
{
"reviewID": 8406477,
"hotelid": 1137,
"userName": "DonJZ",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Woodstock, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Service",
"comment": "the sevice by staff was excellent, they advised us re: trains into New York and times of shuttle service."
},
{
"reviewID": 8406583,
"hotelid": 1144,
"userName": "Lucysmom",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Milford, DE",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very friendly and courteous staff.",
"frequencyID": 1,
"title": "Nice hotel",
"comment": "The hotel was very clean. Had a problem with noise in the room next door. Called down to the desk & it was taken care of immediately. Only drawback were the 2 \"ladies of the evening\" that were walking around just outside the property. I had a very nice stay there. We are planning on staying here again next year for our conference."
},
{
"reviewID": 8406598,
"hotelid": 15,
"userName": "rabrom1",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Club Level",
"comment": "With the amount of BPG required for one night stay, Gold Members should be allowed access to the club level and free internet not have to choose one or the other. I have stayed in numerous BPG hotels, used less points and got more. I was disappointed."
},
{
"reviewID": 8406668,
"hotelid": 151,
"userName": "MM14",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service is great!",
"frequencyID": 4,
"title": "Service Is Very Good",
"comment": "The hotel is nothing special, but the service was very good. I left my car keys in the room and the staff found them and sent them fed ex next day service. I will return to this hotel for that reason alone."
},
{
"reviewID": 8406753,
"hotelid": 350,
"userName": "jkg2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "north carolina",
"arrivalMonth": "7/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "No airport shuttle. Must pay for internet.",
"frequencyID": 3,
"title": "nice, clean great location.",
"comment": "Hotel was very clean. Friendly staff, well located. Had great views from rooms. Food in restaurant could have been better."
},
{
"reviewID": 8406854,
"hotelid": 196,
"userName": "Mike2323",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a beautiful hotel in the perfect location",
"frequencyID": 2,
"title": "Great Stay",
"comment": "I was in ChicagO for a week for a conference and this hotel was a home away from home. The staff was great and the hotel beautiful."
},
{
"reviewID": 8406871,
"hotelid": 3207,
"userName": "Edna",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Antonio, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/11/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location makes it easy to find. But plan to travel outside the hotel for the evening meal.",
"frequencyID": "",
"title": "Dallas Belvoir",
"comment": "The bed was comfortable and the room was clean. The bathroom was cramped and the electric plug location unhandy. The room attendant accidentally picked up a gift bag with a card and gift and threw it away. The director of housekeeping was most apologetic and did give me complimentary breakfast for my stay. Breakfast was fantastic but dinner menu is very limited and expensive. The staff was very friendly. Yes I will stay again."
},
{
"reviewID": 8407027,
"hotelid": 3205,
"userName": "Chief53",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Golden, Colorado",
"arrivalMonth": "7/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean, convenient and in an excellent location.",
"frequencyID": 2,
"title": "This Hotel is well located and has great ammenities",
"comment": "The Belvoir Downtown Denver is in an excellent location and has great ammenities. Including underground parking, fitness center, business center, clean, comfortable rooms, adjacent restaurants, bars and a coffee shop. Located on Denver's 16th Street Mall, two blocks from the State Capital and three blocks from the Colorado Convention Center; you'll not find a better facility or location in the Mile High City."
},
{
"reviewID": 8407037,
"hotelid": 127,
"userName": "HoDub71",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's a Great place and location and the price is right!",
"frequencyID": 2,
"title": "AWESOME!",
"comment": "I stay in over 25-30 hotels a year across the country..between 3 kids in National travel soccer programs and work related travel this was by far the most excited i've been about a hotel stay! The staff was great during the various adjustments i had to make due to delayed flights. The room and ammonites were Top quality! the room was modern..the hotel grounds was inviting! ..either i missed the fitness room or this place could use one, but considering the weather was so great it's ok!...Thanks!!! will def stay again!!!!!"
},
{
"reviewID": 8407097,
"hotelid": 1784,
"userName": "remmisch",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Daphne, AL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient location downtown Fort Worth with easy access to Arlington and Dallas.",
"frequencyID": 3,
"title": "A great Cattle-Town experience",
"comment": "Arriving one would expect the hotel to be noisy, being that close to main rail links and major roads. But the walls are thick and the widows well insulated, making for a very quiet, comfortable and relaxing stay."
},
{
"reviewID": 8407161,
"hotelid": 468,
"userName": "Latoya54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Brugge, Belgium",
"arrivalMonth": "7/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean",
"frequencyID": 4,
"title": "Tis hotel has everything you need",
"comment": "The location of the hotel is super and the rooms are very clean. Staff is very friendly and when you have a problem they solve it immediately."
},
{
"reviewID": 8407350,
"hotelid": 664,
"userName": "oceanfront",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "South West Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Very Old.",
"frequencyID": 2,
"title": "Very Old",
"comment": "The renovations were done very cheaply. This Marina building is about 3 years away from the wrecking ball. The only great thing about the room was the view. It was most spectacular. The WiFi was intermittent and most often very slow. It was not worth 9.95 a day. Not mentioned anywhere was, additional charges of 9.95 for each device that you have. They assumed we had an iphone or ipad, so they automaticaly charged the 9.95 twice on the bill. We only had a cell phone without internet connection, so they did credit the charge. We would have been much better off paying more for a room and not so much for the extras."
},
{
"reviewID": 8407388,
"hotelid": 468,
"userName": "Queen2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "North Carolina, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is ideal",
"frequencyID": 2,
"title": "Perfect Stay",
"comment": "For my husband and I this is the perfect place to stay. The location is one of the best in the entire Walt Disney World Resort area. The rooms are comfortable and most have wonderful views. Everything you need is there,gym,places to eat from quick to fine dining.Our favorite thing about the Dolphin is the pool area. We could go and stay there just for the pool!! We will be going back!"
},
{
"reviewID": 8407403,
"hotelid": 177,
"userName": "Katiex3",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Far from interstate 10.",
"frequencyID": 2,
"title": "Reasonable price and dog friendly",
"comment": "This hotel had everything we needed right on site. An adequate gym ( weights would be a nice addition), restaurant , pool, and large room. The dog area out back sure could have used some shade. Summer heat made it unbearable. Rooms were showing their age some but the bed was comfortable and tv was very nice. Biggest negative was the distance from the interstate. But overall a good hotel."
},
{
"reviewID": 8407458,
"hotelid": 1124,
"userName": "Hopewell405",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Friendly staff",
"comment": "The entire staff at this hotel were very friendly and accommodating. Conveniently located between the main routes and Franklin Street, this hotel is clean and relaxing with a modern decor. We travel to Chapel Hill at least twice a year and always look forward to our stay at this hotel."
},
{
"reviewID": 8407477,
"hotelid": 1582,
"userName": "mrandmrs",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Jacksonville, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "great location",
"comment": "My husband and I spent our anniversary weekend at this Belvoir hotel. It was the perfect location because all we wanted to do was shop, relax and eat. The hotel is close to the St. Johns shopping area, which has all the stores and eating places. We were able to relax in our club level room. The hotel staff were friendly. The rooms are spacious and the complimentary food was a plus. We would definitely stay here again."
},
{
"reviewID": 8407479,
"hotelid": 942,
"userName": "Helene",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Virginia, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Disappointed with Green Program",
"comment": "We opted for the Green option of not changing the towels or room service for our 3 day stay and were supposed to get a coupon for the option. We hung the card on the door, but didn't get the coupon with our final bill under the door on the day of departure. We had to go to the front desk and ask for it. Then we learned that you can only use it in the hotel for credit on food purchases and even more disappointing to learn that it expires on the day of departure. Pretty inconvenient to say the least and somewhat misleading language is used on the card promoting this service. It doesn't make it clear what the limitations are and you could a lot better to insure that guests know what to expect if they elect to use this service. I thought I could use the $10 in coupons for use in \"other\" venues, only to learn that they had to be used in the hotel on the day you depart. I did not want the other option of points for your chain as I don't usually stay at Belvoirs. I doubt that I will stay at another either and thank goodness for Facebook and Twitter to make sure everyone knows about our experience and our disappointment with not being able to get any satisfaction in addressing this problem with your staff."
},
{
"reviewID": 8407599,
"hotelid": 421,
"userName": "rlt418",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "California, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service is great!",
"frequencyID": 3,
"title": "Great Hotel",
"comment": "The Club Lounge was well stocked."
},
{
"reviewID": 8407655,
"hotelid": 3205,
"userName": "Vin13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Springfield, MA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Comfort & Location",
"comment": "Perfectly located on the 16 th st corridor... above average eats and lounges on site. Rooms spacious and clean"
},
{
"reviewID": 8407676,
"hotelid": 166,
"userName": "beeper",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Terrific location in heart of historical nd restaurant area",
"frequencyID": 4,
"title": "Terrific location for seeing historic Philadelphia",
"comment": "Society Hill is where Philadelphia began. Walk out the front door, turn right, and most of the important sights are about 10 minutes away. start your historic adventure at the Visitors Center, and even get tickets there when you need them . Many sights are free. The concierge staff does a good job at the hotel. If you qualify for the Club Floor, the breakfast has healthy choices and the staff there is great, but in a four day stay, the one computer was never fixed. Couldn't understand that problem and the lobby ones were hard to use. Put in password, and then could never get off the sign in page. Staff great. Had a very odd cab ride from hotel to airport. Asked to use credit card, driver got angry and said \"cash only\", and turned off meter and said , \"then don't pay\" and was worried for entire ride. Better ask right away if credit card is \"ok.\"Very odd. Gym needs total equipment upgrade. Sure don't advertise \"Westin workout\". Staff was excellent and printed boarding pass and other info as requested when lobby computers weren't working correctly. Also, was told to take a cab at night as a woman traveling alone by a local merchant after shopping at Macy's which is 11 blocks away."
},
{
"reviewID": 8407723,
"hotelid": 3620,
"userName": "Ricardop",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami fl",
"arrivalMonth": "7/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Family/friendly atmosphere",
"frequencyID": 2,
"title": "FAMILY",
"comment": "My stay here was an unexpected surprise.My friend ask me to come down and work with him. He brought me here to the Belvoir. The staff wat helpful from the beginning,as a matter of fact they may need chiropractors because they bent over backwards to make my stay here as pleasent as possible.Everyone beginning with the front desk whose smile and daily cheerful greeting made for a pleasent start of the day ( a special shout out to stanley) to the maids, the dining room staff and the valet squad.My stay will last 30 days. So far the two and ahalf weeks I've been here I feel like part of the Belvoir family Thank You."
},
{
"reviewID": 8407755,
"hotelid": 1400,
"userName": "Gerry123",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "I was made to feel very welcome",
"comment": "Overall my stay was excellent. The staff are very friendly. The wine tasting was a little confusing - price per tasting but when I got another tasting it seemed to be full price ? But other than that everything was excellent."
},
{
"reviewID": 8407780,
"hotelid": 1162,
"userName": "SMH05",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tell City",
"arrivalMonth": "7/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Room Not Ready",
"comment": "Our room was not ready until after 4pm the day of our arrival. The front desk informed us they would locate our party when our room was ready and they did not. We were told our room would not be charged for the daily resort fee due to our inconvenience, but we WERE charged."
},
{
"reviewID": 8407798,
"hotelid": 166,
"userName": "Wess",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Francisco, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location. Easy access to main attractions and ease of getting in and out of the City.",
"frequencyID": 4,
"title": "Nice surprise",
"comment": "I called 6 hotels before I called the Belvoir. Couldn't find a room in Philadelphia. I was very pleasantly surprised. Great location, friendly staff, large comfortable room. I was there for only one night, wish I could have stayed longer."
},
{
"reviewID": 8407824,
"hotelid": 379,
"userName": "Kimbaleigh",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Kauai, Hawaii, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful view, friendly staff. Warning! Do not place your card key next to your cell phone. It's a LOOOONNNGGG way back to the front desk!",
"frequencyID": 2,
"title": "Beautiful vacation!",
"comment": "We stayed at the Belvoir Kauai for five nights and thoroughly enjoyed it! Although driving & having fun around the island we loved coming back and relaxing in the jacuzzi before our night was over. Truly a spectacular place to stay! We were upgraded to a partial ocean view and the pool was right underneath us. Thank you!"
},
{
"reviewID": 8407875,
"hotelid": 468,
"userName": "Daytonawayne",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Daytona Fl",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Value",
"frequencyID": 3,
"title": "Great Getaway",
"comment": "Clean rooms, tons of things within walking distance and free buses depart to all Disney locations from hotel. Very well maintained grounds and pool was awsome."
},
{
"reviewID": 8408035,
"hotelid": 829,
"userName": "Howdy61",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Michigan",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Family visit August 2012",
"comment": "Unfortunately, the pool was closed for maintenance work. It would have been nice to know this when making the reservattion or if it was posted on your website. The staff was very apologetic and upgraded our room for the inconvenience. All other aspects of the facility and service were above expectation."
},
{
"reviewID": 8408054,
"hotelid": 760,
"userName": "KeyWestfan4life",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Louisville, KY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel is perfect for couples or families. The food is good, the grounds are nice, bike rentals make touring the city so much fun, and the beach is wonderful and just across the street!",
"frequencyID": 3,
"title": "This hotel has lots to offer!",
"comment": "We have stayed here three different times over the last 16 years. The location across from Smathers Beach makes it very special. The hotel offers a great pool, and excellent food is available at the pool, dining room or open deck area. The rooms are spacious and have decks to sit out and enjoy the view. The hotel staff is always helpful and friendly. There are bikes to rent and the concierge will schedule a variety of activities such as snorkeling, deep sea fishing or watching dolphins. The hotel provides a free van to downtown and return to hotel as well as airport transportation to and from. The van drivers are always chatty, friendly , prompt and they drive safely."
},
{
"reviewID": 8408084,
"hotelid": 377,
"userName": "qqq789",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This hotel is like a convention center and impossible to keep clean.",
"frequencyID": 2,
"title": "Worst Hotel Experience",
"comment": "This is the worst hotel stay I have ever had at a Grandbourne, or any property. First, if you arrive by airport shuttle, you are dropped off in a bus depot, which is a short block with stairs from the reception area. No assistance, no signs, just stairs & crowds. Next, I went to my no smoking room only to find the entire no smoking floor and room to reek of cigarette smoke. Finally, my next room, which was ocean view on a high floor, had ants crawling in the bathroom and nightstands. While all staff were extremely nice, I was not allowed to move again because I moved once before and the hotel was full. I am seriously considering closing my BPG account."
},
{
"reviewID": 8408289,
"hotelid": 1162,
"userName": "justoverpar",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Family Vacation",
"comment": "Nice hotel, good location and great pools. Wifi service was free but poor when I compare it to other resorts I've stayed at."
},
{
"reviewID": 8408296,
"hotelid": 315,
"userName": "Bridgnoe",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fort Wayne, IN",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient location (can walk to Fisherman's Wharf, Ghirardelli Square, cable car turnaround and Safeway grocery is across the street).",
"frequencyID": 4,
"title": "Great location!",
"comment": "This is a great location for seeing the sites in San Francisco!"
},
{
"reviewID": 8408356,
"hotelid": 377,
"userName": "Vegas702",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a beautiful hotel.",
"frequencyID": 3,
"title": "Well done",
"comment": "Your staff was great. Our room was upgraded that made the trip more special. It was our first trip to Hawaii. The dining meet our expectations and more. The staff are very friendly and helpful to any questions we had. The location was very convenient."
},
{
"reviewID": 8408500,
"hotelid": 995,
"userName": "DZ44",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Antelope Valley CA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel shuttle to Disneyland is a great service.",
"frequencyID": 2,
"title": "Old-time charm",
"comment": "This hotel has a very friendly and warm atmospher. It is not the typical rectangular hotel structure. There are many alcoves and garden areas to rest, relax and get away from the mainstream if desired. The rooms are spacious. The in-room refrigerator is super convenienence. I strongly recommend this hotel, especially if you are going to Disneyland."
},
{
"reviewID": 8408534,
"hotelid": 2003,
"userName": "jaja",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Jose, Ca",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Filthy and unfriendly",
"frequencyID": 3,
"title": "Dirty",
"comment": "Filthy rooms, generic toiletries, no sink on a wet bar as well as no refrigerator."
},
{
"reviewID": 8408548,
"hotelid": 421,
"userName": "NPCH",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Club lounge drink is not free, so be be aware that you need to pay, not like other lounges.",
"frequencyID": 4,
"title": "My experience",
"comment": "In general is a good hotel, consider the location and rate. The only compain I have is the club lounge where drinks are chargable, which is very strange."
},
{
"reviewID": 8408571,
"hotelid": 379,
"userName": "Leslie64",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "san diego, CA",
"arrivalMonth": "7/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "People here really care about making sure you have a great vacation.",
"frequencyID": 4,
"title": "WOW Best Vacation Ever",
"comment": "We recently spent two weeks in the deluxe oceanfront rooms. Everything about our stay was perfect. We really enjoyed our balcony overlooking the ocean. The beds and linens were top of the line. However, we would have appreciated fitted bottom sheets! The lady that took daily care of the room (Priscella) was super helpful with our questions and needs. The staff at the front desk was so welcoming. (Tracy in particular) The Rumfire resturant was beautiful and had great meal choices. We loved the buffet breakfast. Watching the sunset from the dining room was a perfect way to end the day."
},
{
"reviewID": 8408589,
"hotelid": 468,
"userName": "bergerclan",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "tampa, florida",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "beautiful hotel",
"comment": "Thank you for making us feel so special during our stay. Your staff is friendly and professional!! Our room was amazing, the view was spectacular! And hope we can get this same room again, on our next stay!! We were blown away!! I woke up at 2am in the morning to stand by our window and look at the incredible views for at least a half hour while my husband was sleeping. I was in heaven in the clouds!! Thank you all for making our stay wonderful!!"
},
{
"reviewID": 8408596,
"hotelid": 995,
"userName": "Mommy67",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hillsboro, OR, USA",
"arrivalMonth": "8/1012",
"datePosted": "8/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Less than expected but perhaps okay for a Disneyland area hotel. (Not nearly as acceptable as similar accommodations for Walt Disney World).",
"frequencyID": 3,
"title": "Dirty bathroom and shower didn't drain",
"comment": "I took my daughter to Disneyland as a graduation from High School gift and was quite deflated when we viewed and then experienced our accommodations. Stains on bathroom floor, spiders in bathroom and guest room, stains on ceiling in bathroom, stained carpet,unsure if duvet cover changed with every guest as well as down blanket...gross. I felt a little more than embarrassed to use the accommodations provided."
},
{
"reviewID": 8408611,
"hotelid": 995,
"userName": "Mommy67",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hillsboro, OR, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Quality far less than expected for Belvoir",
"frequencyID": 3,
"title": "Staff very warm and friendly at less than acceptable hotel",
"comment": "Though they were absolutely fantastic, then staff friendliness and warmth could not overcome the more than well used hotel."
},
{
"reviewID": 8408766,
"hotelid": 115,
"userName": "Jason15301",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Washington, pa",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't stay here",
"frequencyID": 4,
"title": "Would not reccomond",
"comment": "Pool was closed, couldn't get the Olympics or the football game on the tv. Hotel has the worst cable I've ever seen, if they have any at all. Slowest elevators, just a terrible place to stay and would not reccomond this hotel..."
},
{
"reviewID": 8408936,
"hotelid": 127,
"userName": "Appleofmyeye3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "La Crescenta, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "20 MINUTES FOR $20 MASSAGE",
"frequencyID": 2,
"title": "Beautiful area",
"comment": "Though the front desk wasn't manned with enough staf, the young lady did her best to get our room as quickly as possible. The Spa staff were excellent and Marianne gave an excellent massage. They have a great special 20 minutes for $20, We enjoyed our 5 day stay and will be back. The only negatives were the prices at Quinns. Food was okay but dessert was overpriced and tasteless. Needless to say we went elsewhere the rest of our stay."
},
{
"reviewID": 8409673,
"hotelid": 315,
"userName": "CafeFiendCalif5",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Anaheim, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is the perfect location, so close to everything!",
"frequencyID": 1,
"title": "Excellent Location",
"comment": "Overall, a pleasant stay in the City by the Bay. This hotel was conveniently located to Fisherman's Wharf, buses, cable cars, shops, and restaurants."
},
{
"reviewID": 8410887,
"hotelid": 1364,
"userName": "KateSTL",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "St Charles, MO",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is amazing!",
"frequencyID": 3,
"title": "Loved this hotel!",
"comment": "I loved this hotel! Everything was perfect from check-in to check-out. The staff is amazing and extremely helpful. As always, the comfort of the room was as close to home as you can get!"
},
{
"reviewID": 8410912,
"hotelid": 1364,
"userName": "Traveler90210",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Good hotel downtown",
"comment": "Easy location to get to. Near a lot of activities."
},
{
"reviewID": 8411325,
"hotelid": 3576,
"userName": "whiskeyboy1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Florida, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "thay aim to please",
"frequencyID": 1,
"title": "very welcoming staff",
"comment": "Can't say enough about the help here. Everyone i dealt with was very helpful ! Room was clean and comfortable. Shuttle to Amway center for a concert too ! I have only the best to say about my stay !"
},
{
"reviewID": 8412926,
"hotelid": 1557,
"userName": "Marion01",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Iowa, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great beds and quiet",
"frequencyID": 4,
"title": "Nice room and excellent staff",
"comment": "Rooms are clean and beds are great. The staff where ever the department are outstanding. Brian does and excellent job with the food for large groups and the front desk always recognizes us even when it been 4 month since the last time we were there. They are all just down right nice people. Thank you for a great stay. Marion"
},
{
"reviewID": 8415298,
"hotelid": 1995,
"userName": "MilFam",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Myrtle Beach",
"arrivalMonth": "7/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Potential disaster",
"comment": "My husband has been deployed and this was our first time in a long time that we had been able to take a family vacation and for some reason our rooms were not booked the way we had originally booked them, then we had to move rooms twice. The hotel was extremely full, due to teen sports teams playing the weekend we were there. The staff was very accomodating, which made our potentially disasterous vacation, bareable. Upon going to our rooms the halls were a mess, not due to lack of staff doing their job, but due to the lack of consideration of the team coaches and parental guidance. Once these issues were reported, it was fixed immediately. It is very unfortunate that we have to deal with this type of behavior when coming to a hotel that we expect to get top notch service from, especially when being an owner member. The staff did try their best to accommodate us to the best of their ability but we still feel a bit slated in that we didn't get the full feel of the family vacation that we expected to get. Hopefully next time this doesn't happen. I guess check and make sure there aren't any sports team events going on when you plan a vacation!!"
},
{
"reviewID": 8415610,
"hotelid": 1364,
"userName": "deadeye1500",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Memphis, TN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "good value, large rooms",
"frequencyID": 1,
"title": "This hotel has everything you need",
"comment": "large rooms, sofas, refrig., indoor parking, indoor pool, very quiet enviroment and the breakfast included is very good."
},
{
"reviewID": 8415680,
"hotelid": 1233,
"userName": "Flora",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Michigan",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service, great location.",
"frequencyID": 2,
"title": "Great Service, Great Location",
"comment": "It's right next to Washington U and Delmar Loop. Staff is very helpful and gracious enough to upgrade us to club level with access to the lounge which provides great evening snack (pasta, bread stick and salad) and morning breakfast. Wonderful experience."
},
{
"reviewID": 8417336,
"hotelid": 3054,
"userName": "betty25",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "indpls in downtown",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "clealiness ready to assist a place you can call home",
"frequencyID": 4,
"title": "the hotel have great feature",
"comment": "excellent, we will come like the price especially"
},
{
"reviewID": 8418574,
"hotelid": 377,
"userName": "DCtraveler12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Do your meetings here. You will be pleasantly surprised!",
"frequencyID": 4,
"title": "Perfect Meeting location!",
"comment": "I know, you wouldn't typically think of a Waikiki beach resort as a place for meetings, but this was the PERFECT place for a meeting. Our entire team, customers and suppliers were focused and energized in meetings due to the location. Then, after hours, there was VERY relaxed networking in a casual environment. The service was well above expectations (and I'm picky), the views were incredible and you can't beat the location."
},
{
"reviewID": 8419037,
"hotelid": 914,
"userName": "DelRayKate",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Expected more from a resort",
"comment": "I stayed here for a conference. It was an acceptable resort, but could use a little updating, especially carpeting in halls and rooms. While there are signs posted that shirts and shoes are required in the lobby area, I saw a number of guests strolling around just in bathing suits, which was rather disgusting."
},
{
"reviewID": 8419526,
"hotelid": 951,
"userName": "DMDM",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Northern nj",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Multiple places to eat nearby.",
"frequencyID": 3,
"title": "Everything was great.",
"comment": "Everything was great. Pool area could use some sprucing up."
},
{
"reviewID": 8420867,
"hotelid": 942,
"userName": "Dispossesed",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Roanoke",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Ask that a refrigerator be provided if you wish to have one",
"frequencyID": 3,
"title": "August get away",
"comment": "I recently stayed sat your hotel. I came during a time when you were having what I can only suspect was a much needed facelift at your entrance. I would have rated the hotel excellent based on the staff. There were only two disconcerting things about my stay. #1 a room that runs 200+ a night probably should have a refrigerator in it. #2 I was under the impression that having ponied up the extra bucks for a club stay, I would be entitiled to free long term parking at the hotel. My bad if I misinterpreted this and since I now know that this is true I won't spend the extra money to upgrade the stay in the future."
},
{
"reviewID": 8421277,
"hotelid": 392,
"userName": "EmNYC",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great bed and amenities!",
"frequencyID": 3,
"title": "Great BPG Recognition",
"comment": "I finally made it to Gold status and was very excited to be staying at my first Belvoir with my new elite status. I was recognized upon check-in and received an upgrade to a FANTASTIC room! I love the Belvoir bed and amenities and was not dissapointed at this hotel. The Club Lounge staff was extremely helpful and friendly, and the breakfast was good."
},
{
"reviewID": 8423613,
"hotelid": 868,
"userName": "BarryG",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Silver Spring, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Wonderful Platinum Suite Upgrade",
"comment": "Platinum members get suite upgrades, and I got the upgrade of a lifetime, to the Presidents Suite."
},
{
"reviewID": 8424628,
"hotelid": 868,
"userName": "WeddingJack",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Big rooms, great bar/club for after-partying!",
"frequencyID": 2,
"title": "Great experience",
"comment": "Came in for a wedding and really loved this place. Great room; lots of space, nice amenities, comfortable bed/pillows...Overall a very nice, new hotel. Staff were friendly and knowledgeable. Would definitely stay here again and might start using Belvoir hotels to see if they're all this nice!"
},
{
"reviewID": 8424649,
"hotelid": 814,
"userName": "Worldtravelz",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Northern, VA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/12/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't expect luxury, be prepared for unavailable amenities one would expect.",
"frequencyID": 4,
"title": "Great start and promising moments",
"comment": "No upgrade available, but room had a nice ocean view. Bathroom barely big enough for one person to turn around in. Downstairs for the wine flight-amazing! Off to Catch 31 with great reviews thinking we would eat the next day at Belvoir. Breakfast offered a decent buffet at a decent price, beach time was lovely. Late checkout only extended our time by an hour so we asked if there were shower facilities that would allow us to spend time at the pool before we left. The shower we found is ONE shower in a unisex combined bathroom within the indoor pool area. I ended up walking through the hallways with only a towel to find so where I could get dressed after I briefly showered in this bathroom that would make a homeless shelter look sanitary. The main restroom near reception had three? doors locked. Apparently regular and thorough maintenance of the restrooms can't be handled? 20 minute elevator waits too. Terrible planning and staff planning. We left and went elsewhere to spend quite a bit for lunch because my husband was so fed up. Such a busy place, I was surprised that the entire inside dining wasn't available until 4:30 . Proper staffing and using common sense could have brought more money into the hotel and certainly would have provided a better experience for us."
},
{
"reviewID": 8424690,
"hotelid": 83,
"userName": "michellep",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Luis Obispo, CA, USA",
"arrivalMonth": "6/2012",
"datePosted": "8/12/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good customer service, good location.",
"frequencyID": 3,
"title": "Resolved an issue",
"comment": "The family and I had a nice time at the Belvoir. Proximity to City Walk and Universal Studios is excellent. Hotel clearly gets a lot of traffic and is slightly worn but overall, worth the money. We had one issue, addressed it after we returned home and Sam (front desk manager) handled it promptly and professionally. I was impressed and appreciative. For that reason alone, we would go back."
},
{
"reviewID": 8424797,
"hotelid": 3175,
"userName": "Hotelguest45",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy access, big pool, friendly staff, clean rooms and allows our small dog to stay with us!",
"frequencyID": 2,
"title": "Satisfied guest",
"comment": "We appreciate the quality of the hotel and that we can bring our small dog."
},
{
"reviewID": 8424816,
"hotelid": 693,
"userName": "2WeekGuest",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lousisana",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Stay somewhere else.",
"comment": "The Belvoir corporation should be embarassed by this property. 1) The rooms do not have a closet but instead an alcove with a waist high bar. There is no place to hang dresses and front desk does not care. 2) Maid service is spotty at best. They do not clean the rooms daily. 3) No one picked up the room service tray for over 24 hours. The prior day's tray was still there when I checked out...it could still be there for all I know. 4) Room service is always expensive but $29.68 for 3 pancakes and 2 slices of Bacon? 5) Service is poor in the restaurant. Had to wait 15 minutes for the hostess to flag me down and point to a table. 6) Lastly, I confirmed that I could have a package shipped to the hotel. I was assured that a proces was in place to notify me at delivery. The next day I went to the desk twice and was told it had not arrived. The second day, was told the same thing but then the clerk checked in the back. Package had been delivered the prior day but process was not followed. They did credit me the $10 fee on my bill. But should they really be charging to accept a package? You complain and the front desk folks just shrug."
},
{
"reviewID": 8431506,
"hotelid": 421,
"userName": "Ajo56",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Wonderful staff",
"comment": "I stayed at your hotel last week when my flight back home was cancelled due to weather. I was so impressed with the friendliness and helpfulness of the staff from check in, to meals to check out. Thank you for making a stressful situation so wonderful."
},
{
"reviewID": 8431541,
"hotelid": 607,
"userName": "louiev",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "nc",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "great location",
"comment": "If visiting harvard great location staff was great"
},
{
"reviewID": 8431596,
"hotelid": 48,
"userName": "Writer14",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Not clean",
"comment": "I had to spend one night here for a work related event. I had checked in and went to my room. Before getting to my room, just walking the hallways gave me the vibe that it was not clean as there was trash on the floors, etc. I went in and found the room be equally as dirty. The sheets and blankets had stains, etc. speaking with my colleagues the following morning, their rooms were in similar condition."
},
{
"reviewID": 8434115,
"hotelid": 3054,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bedford, IN 47421, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great value for the money...should easily be rated a 4 star hotel",
"frequencyID": 2,
"title": "Right in the heart of downtown",
"comment": "This hotel was within a short walking distance from major shopping areas, multiple upscale and medium scale restaurants, as well as the local venues for both concerts (the reason for our most recent stay) and various hometown sports teams. The hotel had a very modern, lovely decor, with an understated elegance. We were located on the Club Level, and enjoyed the manager's evening complimentary cocktail hour, as well as a refreshing continental breakfast. The parking was convenient-although we normally use the valet service, we were unable to park at the hotel entrance due to two large coach buses blocking the area. We were given a complimentary parking permit, as my husband and I had driven in from different areas of the state, and required two parking spaces during our stay. The staff were very courteous & accomodating. We will definitely stay at the Belvoir again!"
},
{
"reviewID": 8434202,
"hotelid": 1496,
"userName": "NoNo2012",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "JFK aIRPORT",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Not so good service",
"comment": "As a BPG member, I prepaid the Club room, When I arrived, the hotel gave away my room and placed me on the regular based room. The staff did non tell me they are overbooked at the time check in. I had to argue this with the staff. As a frequent business travel, I will not recommend this hotel location."
},
{
"reviewID": 8434221,
"hotelid": 350,
"userName": "hunterbridge",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Loudoun County VA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Clean & friendly but looks like 1980's in terms of decor!",
"frequencyID": 4,
"title": "20Th Century Hotel Caught in Time Warp",
"comment": "This is a great hotel if it was 1980, but it IS the 21st Century. Everyone uses the internet and WiFI, so why are we charging $9.95 a night to use it in your room?! Oh, thats because its only free in the lobby.Doesn't everyone want to print out a Boarding Pass? How about a print station kiosk in the lobby. I went to print out my boarding pass on Friday August 10 at 630AM - the printer was \"out of order\" At 5pm, it was still out of order!!! Decor - a la 1980"
},
{
"reviewID": 8434299,
"hotelid": 1236,
"userName": "BladerGuy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "West Palm Beach, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, location location...",
"frequencyID": 2,
"title": "Location, location location",
"comment": "The staff was exceptional beginning at check-in. The room was large and comfortable and the view was excellent . All for a reasonable rate."
},
{
"reviewID": 8434303,
"hotelid": 606,
"userName": "Monica123",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Kansas City, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "The hotel has not improved.",
"comment": "I have been coming to Vermont for the same conference for 15 years running. Most every year I have stayed at the Belvoir, but this year I decided I could not do it again. At the last minute I decided to stay one night to see if any improvements had been made. I was not impressed. I have photos of the hallway by my room on the club level. There was laundry outside many of the rooms and the club lounge was not manned during open hours. The carpet still has not been replaced (going on 10+ years) and the same level of attention is given by the staff (no sense of urgency). I have never been to a hotel where there was more apologizing by the staff than at this property. I could continue, but suffice it to say that I will not be coming back."
},
{
"reviewID": 8434364,
"hotelid": 460,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Bloomfield Hills, MI",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "convenient",
"frequencyID": 3,
"title": "Staff at the Hotel",
"comment": "I stay at this hotel on a regulart basis. I want to personally achknowledge Greg the night manager who is so focused on Customer Service and has always done an excellent job insuring I am taken care of. Jerry and Joe are the Bellman who go out of their way to help not only with my needs but also to any of the colleagues who also stay at the hotel. These 2 men are hard workers and great representatives of the Belvoir Family"
},
{
"reviewID": 8434371,
"hotelid": 1776,
"userName": "Bertie",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Leak",
"comment": "Bathroom leaked water from ceiling tiles."
},
{
"reviewID": 8434412,
"hotelid": 83,
"userName": "Summer2012Holidays",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Geneva, Switzerland",
"arrivalMonth": "7/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 4,
"title": "This hotel is very well located",
"comment": "Very convenient Hotel, and very helpful staff. I specially like the lounge."
},
{
"reviewID": 8434464,
"hotelid": 1719,
"userName": "Matt123",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hermosa Beach, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location to Legoland is walking distance",
"frequencyID": 3,
"title": "Food and service was excellent",
"comment": "The staff was very friendly and knowledgable when I arrived and the check in process was fast. The food quality at the hotel restaurant and room service was excellent."
},
{
"reviewID": 8434466,
"hotelid": 1143,
"userName": "Vinny1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Montgomery, AL",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is home.",
"frequencyID": 2,
"title": "Vinny1",
"comment": "This is my preferred Hotel in the Houston area. The rooms are great the staff is more than helpful and accomodating. Nancy and Jose in the resturant treat you like you are in their home and call you by name when ever you walk in. Mary the night attendent at the front desk is another gem at this Hotel. You will not be disapointed."
},
{
"reviewID": 8434477,
"hotelid": 829,
"userName": "roach1224",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "L I ny.",
"arrivalMonth": "6/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "money-well spent",
"frequencyID": 1,
"title": "happy Camper",
"comment": "My stay was just great. Attention from the restaurant to the front desk to the extremely comfortable bed, was five star.!! As a U S veteran, the staff was even more pleasing. ( which was not something that I brought up.) Would return in a heart-beat.!!"
},
{
"reviewID": 8434504,
"hotelid": 468,
"userName": "l5501",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Palm Beach, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great for kids and adults",
"frequencyID": 2,
"title": "just relax---your at a great hotel",
"comment": "everything at this hotel was focused on the persons stay.i give this hotel a good recomend because they deserve it."
},
{
"reviewID": 8434516,
"hotelid": 48,
"userName": "Porsche",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Convenient, but the customer IS NOT their primary concern.",
"frequencyID": 2,
"title": "Pillows great, Cleanliness okay",
"comment": "Bathroom toilet bowl black mold around inside cover...Concierge floor lounge does not have any bar facilities, but eggs included in the continebtal breakfast was a nice addition. When ordering room service the phone rang forever. Valet van service to the airport poor. Several people waiting and they would not deploy the other Van just sitting there. Had to wait 25 minutes for next schedule trip."
},
{
"reviewID": 8434520,
"hotelid": 166,
"userName": "Moi1111",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, Fl",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great rooms",
"frequencyID": "",
"title": "Excellent rooms, location",
"comment": "Front desk person Mathew went an extra mile to help me . Very correct, attentive."
},
{
"reviewID": 8434540,
"hotelid": 1021,
"userName": "Xian",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Lovely Hotel",
"comment": "I've stayed at this hotel many times and each has been a pleasure. My only complaint is that I missed the cleaning staff's only attempt to clean my room because I slept in. I thought they'd try to come back in the afternoon but they didn't."
},
{
"reviewID": 8434588,
"hotelid": 1776,
"userName": "DrexelMom",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Baltimore, MD",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pay the little extra for the evening view.",
"frequencyID": 2,
"title": "The view from the 18th floor at night is spectacular",
"comment": "The view from the 18th floor at night is beautiful. The bedding was extremely comfortable. What I found odd was the mixture of what can be great about a Belvoir Hotel vs. it had some contrasting features. The carpeting was a bit old, and the toilettres were lacking. The room was odd mix of old and new. Would like to see some areas upgraded. It was clean and quite, will stay there again."
},
{
"reviewID": 8434628,
"hotelid": 1776,
"userName": "BowlinBando",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2011",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Cleaning staff are rude and there was a bug in the bed.",
"frequencyID": 4,
"title": "Sleep interrupted by unfriendly staff",
"comment": "I checked into this hotel very late in the evening due to plane delays. The staff was welcoming, even at such a late hour, and I went up to my room for a few hours of sleep. The next morning, at 8:30 am, there is a loud knocking on the door. Since I was tired, I tried to ignore it and go back to sleep. A few minutes later, there is another demanding knock on the door. When I open the door, it is the cleaning person, asking when I will check out. Now, 8:30 is in no way close to the checkout time, and I was not delaying her job by trying to get my rest. So my response is that I don't know when I will be checking out. She then demands an estimate of when I think I will be checking out. After a late night this was the last thing I wanted to deal with at 8:30 in the morning. After that encounter I begin to get ready for the day, since I was alerady awake. After about 20 minutes out of bed, I see a huge bug crawling where I had just slept. Not my idea of a friendly or clean hotel, and I will not be visiting any time in the near future."
},
{
"reviewID": 8434668,
"hotelid": 92,
"userName": "Birdman101",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Conway, AR, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "television not what it should be...",
"comment": "I was mildly irritated that the Fox News channel was not available. It was \"overdubbed\" with a redundant broadcast of CNBC."
},
{
"reviewID": 8434675,
"hotelid": 795,
"userName": "tadrr",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location and service",
"frequencyID": 2,
"title": "Reunion stay",
"comment": "Our high school alumni had a reunion at the hotel. Everything from the room to the meeting facilities was great. Staff was great and had a good attitude. Had a problem with my room that they quickly sent a repairman for. When he said it would take a while they moved me to a new room."
},
{
"reviewID": 8434705,
"hotelid": 691,
"userName": "RickP",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Be very careful about reservations and transportation.",
"frequencyID": 3,
"title": "Good hotel",
"comment": "Great housekeeping and front desk.But the management messed up shuttle schedules and reservations for many attending the pen show including me"
},
{
"reviewID": 8434779,
"hotelid": 377,
"userName": "aklein10721",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Frederick, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful Views",
"frequencyID": 2,
"title": "Beautiful View",
"comment": "The Belvoir Waikiki has taken advantage of their location and allowed for all of their rooms to have a beautiful view of the ocean or pools. I could sit on the balcony of the room all day and never be bored!."
},
{
"reviewID": 8434805,
"hotelid": 3052,
"userName": "adams4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great service.",
"frequencyID": 3,
"title": "Loved my stay here.",
"comment": "We stayed here 8/9-8/10 of 2012."
},
{
"reviewID": 8434843,
"hotelid": 1428,
"userName": "Mazie",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tarrytown, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "There are no tubs shower is so high you can't reach it pool looked like a hehab facility",
"frequencyID": 2,
"title": "Ms",
"comment": "The bathrooms made me fel like I was in a hospital the pool area was the pits"
},
{
"reviewID": 8434853,
"hotelid": 1162,
"userName": "lipigir",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "6/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Not a quality Belvoir hotel",
"comment": "We were really disappointed when we pulled into the driveway of the hotel. It did not meet our expectations of what a Belvoir hotel should be. The outside of the hotel looked dingy and the lobby looked more like a cheaper hotel than a Belvoir. The room was small, but seemed clean. Until we went to the bathroom and it smelled bad, like moldy or old towels. We tried to air it out but the smell was still there the next day. The parking lot was covered with construction material. One morning, there was a random wet towel outside our balcony door. No idea how it got there."
},
{
"reviewID": 8434871,
"hotelid": 270,
"userName": "Dober10",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Montreal, QC, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Met expectations",
"comment": "I've stayed more than a dozen of times at this Belvoir and always been treated well. First room had issues so we changed room and were welcome to the usual Belvoir standards."
},
{
"reviewID": 8434877,
"hotelid": 3207,
"userName": "Always",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Madison, AL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is great; staff go out of their way to be helpful; and room service is outstanding!",
"frequencyID": 2,
"title": "Frequent Guest",
"comment": "All of your staff from check-in to checking-out bend backwards to make the stay pleasant and meaningful. They are very helpful. The facility is bright and cheerful. It's clean. The beds are very comfortable making for a good night's sleep. The room service was outstanding - great food & service! The addition of the \"Business Center\" was a plus. I cannot say enough good about this hotel...it is GREAT! Highly recommend it!!!"
},
{
"reviewID": 8434939,
"hotelid": 3205,
"userName": "JoeA",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Upstate NY",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Club Lounge is immaculate!",
"frequencyID": 4,
"title": "Club Lounge top notched",
"comment": "This hotel is in a great area of downtown Denver. The service is great and the Club Lounge is one of the best I've experienced at a Belvoir in the US. The continental breakfast in the lounge was amazing! I'm very picky about my fruit and every single piece of fruit was perfectly sliced, perfectly ripe and no blemishes. The rest of the Club Lounge continental food was perfectly arranged and well presented. Great job to Belvoir on this one!"
},
{
"reviewID": 8435045,
"hotelid": 1557,
"userName": "Jerry214",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Kansas City, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Dependable and cfriendly",
"frequencyID": 4,
"title": "A pleasure",
"comment": "Always a pleasure to stay at your location. Have been doing so over 12 years now."
},
{
"reviewID": 8435054,
"hotelid": 868,
"userName": "Lisa50",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cocoa, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location of this Hotel is outstanding, easy to get around, shopping, business, etc",
"frequencyID": 4,
"title": "Hotel is a easy location",
"comment": "My experience with the Belvoir has always been outstanding, I have one request placing items in the bathroom could be expanded, also many other Belvoir Hotels provide points for those who go GREEN. This Belvoir does not.. Everyone likes a little reward when asking them to recycle or reuse the bedding and/or towels. Just helps out with the efforts that Belvoir is promoting."
},
{
"reviewID": 8435090,
"hotelid": 3068,
"userName": "Heidishea",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bridgeton, NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very comfortable",
"frequencyID": 2,
"title": "Great time, but too short.",
"comment": "From check in to check out we were treated very graciously. The staff went out of their way to accommodate us. This is the first time that we have stayed at your Belvoir and we hope to do so again the next time we travel south on I-81,"
},
{
"reviewID": 8435091,
"hotelid": 3679,
"userName": "Shinery",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Michigan, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "DTW",
"comment": "Staff was helpful but not very knowledgeable about point stays! Took two desk clerks 20 min. to check me in!"
},
{
"reviewID": 8435155,
"hotelid": 1523,
"userName": "SusieM",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very nice.",
"frequencyID": 2,
"title": "Great Stay",
"comment": "I frequent this hotel for business and find the service consistently good. The staff is always pleasant, my room is clean and comfortable and I have a nice time while I'm there."
},
{
"reviewID": 8435198,
"hotelid": 83,
"userName": "Shoshanah1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Southern California",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Located 10 mins WALK from Universal Studios but there is a shuttle.",
"frequencyID": 3,
"title": "last minute vacation",
"comment": "Decided to take a last minute vacation to Universal Studios. Since we had never been we thought staying here would make things easier for us. It was PERFECT! Great hotel, staff, work-out room, AND the price was decent! We will stay here again on our next trip to Universal Studios!"
},
{
"reviewID": 8435235,
"hotelid": 353,
"userName": "mikil",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "people are not friendly",
"frequencyID": "",
"title": "not happy with stay at hotel",
"comment": "the young lady that checked me in was not friendly.my room smelled like smoke."
},
{
"reviewID": 8435248,
"hotelid": 1557,
"userName": "EKCFAN",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "St Paul, MN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "WiFi is NOT free in the rooms.",
"frequencyID": 4,
"title": "Excellent value in a great location",
"comment": "The stays at the Belvoir West Des Moines Hotel have always been pleasant and enjoyable. It is clean, comfortable, and friendly as well as close to many amenities."
},
{
"reviewID": 8435302,
"hotelid": 460,
"userName": "Tourist2012",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Charge for Wi Fi",
"frequencyID": "",
"title": "Free Wi Fi in the lobby only--ugh!",
"comment": "Most of the day and the evenings the guests of your exclusive hotel are huddled in the lobby to use their electronic devices. Wi Fi is available in the rooms, but for a fee. Your nickel and dime policy provoked me enough that I would not choose your hotel in the future."
},
{
"reviewID": 8435335,
"hotelid": 96,
"userName": "JohnnybeGood",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Antonio, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Outstanding rooms and work out area",
"comment": "Everything about this hotel is nothing but the best from the rooms, food, and especially the friendliness of all the staff."
},
{
"reviewID": 8435346,
"hotelid": 3205,
"userName": "MRSESQ",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Good location, but needs some serious upgrades inside the hotel.",
"frequencyID": 3,
"title": "Electrical Upgrades Needed.",
"comment": "I spent three nights at the Belvoir Downtown Denver and each morning, had to call to have the power in the bathroom fixed, sometimes having to call several times. All but once, I had to wait over 10 minutes for a response. Electrical power needs serious upgrading."
},
{
"reviewID": 8435513,
"hotelid": 3207,
"userName": "Bill60",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Plano, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is run down",
"frequencyID": 3,
"title": "Poor Experience",
"comment": "Room was on the 11th floor and appeared had not been used in some time. Dust, smell was not expected and remotes to tv had to be replaced."
},
{
"reviewID": 8435668,
"hotelid": 1021,
"userName": "west270",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Florida, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel is convenient to Tampa International Airport",
"comment": "The hotel was clean but the air conditioner was a bit noisy."
},
{
"reviewID": 8435669,
"hotelid": 83,
"userName": "Hminor",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very considerate and accomodating",
"frequencyID": 3,
"title": "Excellent and Friendly Staff",
"comment": "This hotel has a great location, clean and classy environment and a very accomadating staff."
},
{
"reviewID": 8435715,
"hotelid": 606,
"userName": "JF287",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Portland, ME, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Reused plastic cups",
"comment": "The plastic cups in the bathroom were wrapped in plastic, but not sealed. They were slit down the side. It appears that the cups were simply placed back in the plastic wrap and tucked in at the top. Gross."
},
{
"reviewID": 8435731,
"hotelid": 3175,
"userName": "Guy74",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Nashville, TN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to six flags, ranger and cowboy stadium.",
"frequencyID": 2,
"title": "Conscier Lounge",
"comment": "This is one of my favorite Belvoir hotel. The location is unbeatable, the staff is great. Both Karla and Vickie in the lounge are the best attendants I have ever encountered."
},
{
"reviewID": 8435762,
"hotelid": 83,
"userName": "joe968",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Joe Kuhn",
"comment": "Outstanding event. Randy and Hotel did a great job in handling our event. Thanks for providing outstanding service."
},
{
"reviewID": 8435846,
"hotelid": 40,
"userName": "Roy516",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "fantastic",
"comment": "The staff is outstanding. Especially Colleen from the clubhouse. Thank you Colleen."
},
{
"reviewID": 8435903,
"hotelid": 102,
"userName": "dajr44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Jacksonville, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location close to Metrocenter and lots of resturant choices",
"frequencyID": 2,
"title": "Great overall stay",
"comment": "Your hotel and resturant staff were exceptional always friendly and ready to help great breakfast at an even greater price"
},
{
"reviewID": 8435990,
"hotelid": 883,
"userName": "1Moe",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Flower Mound, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Good location for mountain access",
"comment": "Stopped in Denver on my return from the Sturgis Motorcycle Rally, wanting to do a little riding in the mountains before heading home. The hotel was able to accomodate my need for truck & trailer parking. The location near freeways on the west side of town made access to the mountains quick and easy, and kept me out of traffic."
},
{
"reviewID": 8436003,
"hotelid": 421,
"userName": "Junior2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "First-Class services",
"frequencyID": 4,
"title": "This hotel has great service",
"comment": "Room, restaurant, and other staff services were among the best that I have experienced. Everyone was friendly, and accommodating. Thank you!!"
},
{
"reviewID": 8436896,
"hotelid": 270,
"userName": "JClatter",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "RIchmond va",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Great hotel",
"comment": "I loved the hotel. My only complaint was the pillows were to thick. Would prefer feather."
},
{
"reviewID": 8437080,
"hotelid": 662,
"userName": "TPSP",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ohio",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic Outdoor Lounge and Patio",
"frequencyID": 2,
"title": "HIdden Gem",
"comment": "Be surprised by a \"resort type\" facility at hotel prices"
},
{
"reviewID": 8437097,
"hotelid": 1047,
"userName": "Red71",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Not clean",
"comment": "I would not suggest this hotel. I am unable to give details why due to review guidelines, which is crazy. Can I just say that I will be contacting the hotel directly. Service/staff was not acceptible."
},
{
"reviewID": 8437382,
"hotelid": 468,
"userName": "iluvmyhub05",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "new york",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "great",
"comment": "this was our first trip to disney and picking a hotel blindly is a little scary but the walt disney dolphin was great and we don't ever plan to stay anywhere else when visiting mickey mouse!"
},
{
"reviewID": 8437704,
"hotelid": 468,
"userName": "Yvette2012",
"overall": 3,
"roomComfort": 1,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Brooklyn, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Excellent customer service",
"frequencyID": 3,
"title": "Great Customer Service",
"comment": "Service excellence is clearly top priority at this hotel. All of the staff were warm and helpful."
},
{
"reviewID": 8437707,
"hotelid": 196,
"userName": "Roadwarrior2",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great views.",
"frequencyID": 4,
"title": "Could have been so much better",
"comment": "Hotel could have been so much better. Great location, beautiful lobby, clean room with a great view but the staff just doesn't get it. I waited longer in the Grandbourne line at reception than non-members. The desk clerk and valet were surly. At $50/night for parking can I please have a smile? Room service good and the staff woman in the Club was very nice! But I asked for help with an internet connection and the hotel operator was surly. Fortunately, tech guy was great. Fitness center too crowded!"
},
{
"reviewID": 8438701,
"hotelid": 855,
"userName": "Bill777",
"overall": 2,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chula Vista, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Badly in need of renovation, or better, demolition",
"frequencyID": "",
"title": "Not ready for prime time",
"comment": "A fire alarm went off at 5:30 am. The staff appeared totally unpreapared to deal with it. They didn't bother to tell the hotel guests to return to the building after the alarm was determined to be false. No one could figure out how to get the elevators re-started. so my wife, with a vascular condition, had to climb 5 flights of stairs to get to our room."
},
{
"reviewID": 8439175,
"hotelid": 881,
"userName": "BPG1955",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "TX",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Airport Hotel",
"comment": "My recent experiences in hotels near major airports has not been great but the Belvoir at the Portland airport is the exception. We were met by a greeter when we entered the hotel and the staff went out of their way to meet our needs."
},
{
"reviewID": 8439578,
"hotelid": 1569,
"userName": "Anya",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Santa Rosa, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pool Area",
"frequencyID": "",
"title": "Total relaxation",
"comment": "All we wanted was to \"get away & relax\". The pool was excellent for exactly that. Beautiful pool area, with food and drinks by the pool. Quiet atmosphere, even with small kids there. We walked to Disneyland in the evenings for dinner. I only wish there were a way to separate rooms for families w/ small children. Otherwise, we loved our stay."
},
{
"reviewID": 8439609,
"hotelid": 1569,
"userName": "Cosmo55",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Folsom, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great view of Disneyland fireworks show.",
"frequencyID": 2,
"title": "Great location and pool area",
"comment": "We made last minute plans to go to Disneyland and were lucky enough to get a room at ther Belvoir. Great location and the pool area was wonderful."
},
{
"reviewID": 8439728,
"hotelid": 1391,
"userName": "isachickvic",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Joshua Tree, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Become an BPG member, it really paid off for me on this visit.",
"frequencyID": 2,
"title": "don't miss this experience",
"comment": "This was my second visit to Wild Horse Pass. I liked it so much the first time that we stayed there the evening before attending a conference in Phoenix. What stood out for me, this time, while I was waiting for someone to assist me at the front desk, a valet came over to see if they could assist - and indeed they could. I really appreciated their effort."
},
{
"reviewID": 8439767,
"hotelid": 315,
"userName": "CJMike",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Despicable reservations policies",
"frequencyID": 2,
"title": "Despicable reservation policies",
"comment": "While this hotel is a nice facility and the working level staff are friendly and competent, the reservations policies - while legal - are despicable."
},
{
"reviewID": 8439797,
"hotelid": 96,
"userName": "CRBY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Conway, AR, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is awesome!",
"frequencyID": 2,
"title": "Awesome staff",
"comment": "I was only in Dallas for one night on August 10th. I was more than satisfied with everything about the hotel, but I was totally impressed with the staff. The two young ladies at the front desk at check-in were two of the best I have ever dealt with. While maintaining a professionalism that was impressive, they were also able to put the guest at ease and made them feel welcomed and important. The staff the next morning were just as friendly and professional. Either you do a great job in hiring or your hospitality training is off the charts. Or maybe it is both. Great Job!"
},
{
"reviewID": 8442810,
"hotelid": 380,
"userName": "critty",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great location",
"comment": "Just steps from the beach without higher hotel prices. Good place for families. Steps away from shopping and eateries or enjoy food discounts at hotel. Staff helpful but could have smiled more."
},
{
"reviewID": 8442817,
"hotelid": 741,
"userName": "Grampy46",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel is nicely located",
"frequencyID": 3,
"title": "Belvoir Hotel, Crystal City.",
"comment": "My wife and I, along with my grandson just returned from a four day vacation in Washington. After an eight hour drive, we checked into the Hotel around 3:00PM. I was very pleased with the greeting we received by the Hotel staff, especially, by the person (who's name I don't recall) that check us in. He was extremely helpful in pointing out places of interest. The Hotel is nicely located, and very close to the Metro station, making for easy access to the D.C.area."
},
{
"reviewID": 8443291,
"hotelid": 353,
"userName": "DemeRank",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Unclean and house-keeping never came in 2 days.",
"frequencyID": 2,
"title": "Disappointed bride-to-be",
"comment": "I booked 4 rooms for 8 of my bachelorette party girl friends and myself, and all of us were extremely disappointed in the hotel."
},
{
"reviewID": 8444133,
"hotelid": 270,
"userName": "GDRD",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You will not be disappointed! Don't concentrate on just a pool unless your going on a \"pool trip\"! There are so many positives here!",
"frequencyID": "",
"title": "An Excellent Choice To Stay Here",
"comment": "We were hesitant after reading some not so positive reviews. DO NOT get all caught up in reading those negative reviews,like I was about to! But rest assure,we're 100% glad we did not go by those,we went ahead & we had a first class stay here. Being an BPG gold member & owners of 2 villas in the USVI,we made a fabulous choice & will stay here again (and are looking forward to it!). We had to stay close to home and chose the AC Sheration (and glad we did). It's clean,cheery and is sure to satisfty you. As for the parking,it's well worth the small fee considering that you're in AC & parking is at a premium everywhere in the city. We stayed club level (what an added treat),& staff throughout the whole hotel treated us excellently (as well as superb BPG recognition). As far as the pool goes,yes,it is small & needs a little more attention,but if staying here in the summer,you have the whole Atlantic ocean at your doorstep! Well done & looking forward to another stay in the near future!"
},
{
"reviewID": 8444673,
"hotelid": 102,
"userName": "CRBY",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Flagstaff, AZ",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Well run hotel.",
"frequencyID": 1,
"title": "Great Trip!",
"comment": "Hotel/rooms are clean. Staff is friendly and attentive. The kids loved the pool and waterslide. The grounds were well maintained. Attractive lobby and rooms were nice. Flavored water in the lobby was a hit. It's the little things, you know? Hotel is a great value! We would definitely stay at the S.C. again."
},
{
"reviewID": 8445092,
"hotelid": 377,
"userName": "Steele67",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Denver, CO",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Hotel service and amenities are outstanding",
"comment": "The hotel is great -- top to bottom. The service all the way around was outstanding, the location could not have been better and the amenities were great. My only request is that you include dressers with drawers."
},
{
"reviewID": 8446312,
"hotelid": 468,
"userName": "Marybeth",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 3,
"title": "Great Hotel",
"comment": "This hotel is wonderful. Great features like the boat to Epcot and Hollywood Studios. Beautiful lobby and rooms, beds are extremely comfortable. Only problem is the transportation to Magic Kingdom. Horrible! Bus was always late...we walked to the Swan and took the bus from there, The Swan and Dolphin should not be on same bus route as Boardwalk and the Beach club!! It would also be helpful to have transportation to and from the airport."
},
{
"reviewID": 8446453,
"hotelid": 127,
"userName": "Jerry1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Belvoir San Diego",
"comment": "Great Hotel. Staff very freindly and Courteous."
},
{
"reviewID": 8446653,
"hotelid": 691,
"userName": "Cristiano",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Virginia, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "That service is quite poor by Belvoir/Grandbourne standards.",
"frequencyID": "",
"title": "Did not honor their promises",
"comment": "Very disappointing - not to the usual Grandbourne standard. I arrived at about 2pm and they had no appropriate rooms available at that time. After a very, very long wait (so long she gave me a free parking pass on the spot!) the woman at reception said that as I was a Platinum member she could give me a room (with two double beds) on a Club floor later in the day. She took my details (including my credit card) and I left my phone number - she she would call me once the room was ready."
},
{
"reviewID": 8446725,
"hotelid": 1021,
"userName": "sandiaz",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "az",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "beds are wonderful",
"frequencyID": 2,
"title": "excellant stay",
"comment": "what a great hotel--brought my family in from az before cruise had 4 rooms every thing was excellant-- would highl recommend"
},
{
"reviewID": 8446731,
"hotelid": 48,
"userName": "Traveller1125",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful facility and very nice rooms",
"frequencyID": 2,
"title": "Nice hotel",
"comment": "The room was beautiful and bed was very comfortable (great pillows). The bedside lamp didn't work. There was toothpaste splatter on the wall in the VERY small bathroom. Internet costs $9.95 (I'm used to free internet). The Pepsi machine nearest my room dispensed HOT (not room temperature) Pepsi which tasted awful - I reported this twice."
},
{
"reviewID": 8446776,
"hotelid": 1364,
"userName": "Jason1972",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "St. Louis",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff was great!",
"frequencyID": 2,
"title": "Excellent and would stay there again",
"comment": "The staff bent over backwards for me and were extremely friendly. The facility was exceptionally clean and the room I had was huge. The fitness room was on the top floor and had a window overlooking Busch Stadium and the Arch. I would definitely stay there any time."
},
{
"reviewID": 8447102,
"hotelid": 83,
"userName": "FrequentTravler",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service!",
"frequencyID": 3,
"title": "The Place to Stay",
"comment": "Outstanding visit to your wonderful Hotel . Everyone was top notch and I had the best sleep ever. I will certainly be back the next time I am in the area!"
},
{
"reviewID": 8447119,
"hotelid": 1497,
"userName": "rebecca5",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "florida",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location for the town night life and day time sights",
"frequencyID": 2,
"title": "Great location",
"comment": "The hotel is in a great location, very clean and nice staff."
},
{
"reviewID": 8447438,
"hotelid": 177,
"userName": "Tank",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "This hotel has a good location",
"comment": "We were given a room, which we found wasn't as yet cleaned, so we walked all the way back to the desk. He did apologize and we did not blame him for it, so were issued another room. This one was cleaned. We did find, however, the carpet was filthy. We even saw what looked like BLOOD SPOTS on the way to the bathroom. This was disgusting and needed to be remedied. The hotel was quiet and could have been a very, very nice hotel and stay except for the really dirty carpet. I must add that there were alot of spots and was certainly not to our standards. The hotel is in a wonderful location and we were expecting better in carpet cleanliness."
},
{
"reviewID": 8447478,
"hotelid": 1556,
"userName": "MegSaysNo",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Berkeley, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "sloooooooow elevators",
"frequencyID": 3,
"title": "No pillowcases",
"comment": "Imagine reaching your hotel room after 12am, with conference starting at 8am. Imagine looking at 2 beds, 8 pillows, 0 pillowcases. Look outside your window and look directly into a flood light. I decided I could deal with the light, called for pillowcases, which I received within 10 minutes. No one is perfect but it was late."
},
{
"reviewID": 8447479,
"hotelid": 421,
"userName": "Karen826",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Columbus, Ohio",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Perfect Location",
"comment": "The hotel is located a few short blocks from Times Square and the Broadway shows. The subway is literally right out the door and can take you anywhere else in the city you would like to go."
},
{
"reviewID": 8447562,
"hotelid": 760,
"userName": "Mick",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You can swim after 11:00pm, if you are quiet",
"frequencyID": 4,
"title": "A wonderful place to stay in Paradise",
"comment": "Just wanted to say that I am glad I didn't put too much into what people have written about this Jewel of the South of Paradise. It was easy to get to and from Duval Street and the rest of the Key. The Front Desk Staff was awesome!"
},
{
"reviewID": 8447611,
"hotelid": 1233,
"userName": "dar1950",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Springfield, MO",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff was very nice",
"frequencyID": 2,
"title": "Great Stay",
"comment": "We upgraded to the club level. Food was excellent. Enjoyed the dinner fair as well as the hot breakfast the next morning. This is a great value and saves gas and time trying to find a restaurant. The indoor pool was really nice too. I would suggest that in the king suite the bathroom should be larger. It was cramped and didn't have enough space, only had a small glass shelf over the toilet and a regular sink. Location is great, easy access from the freeway."
},
{
"reviewID": 8447717,
"hotelid": 344,
"userName": "Legallady",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff.",
"frequencyID": 2,
"title": "My short stay was wonderful!",
"comment": "Our room was all we expected and more. It was very clean, roomy and comfortable. When I laid down on the mattress, I fell asleep immediately and slept all night. Room service was quick and efficient and my breakfast was delicious."
},
{
"reviewID": 8447791,
"hotelid": 91,
"userName": "BPGTravelDave",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It should not have the banner of Belvoir, not even Four Points!",
"frequencyID": 4,
"title": "Service is everything, but NOT here!",
"comment": "I stay here on a regular basis and always overlook the poor demeanor and shape of the hotel. Why? because sometimes service matters and up until today that has gone out the window. Maybe it's because the friendly faces I see during the day were NOT here to greet me. Instead I am greeted by incompetent staff that screwed up a few basic requests. Not only am I a Platinum member, but an Ambassador and I am truly disappointed in the lack of comprehension on the hotels part to fix a few minor details that would have gone a long way in keeping my future business. Instead I feel compelled to write my first ever review of a BPG property and it sadly can't be a good one."
},
{
"reviewID": 8448076,
"hotelid": 1364,
"userName": "jane0611",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Service is poor. Rooms are not clean.",
"frequencyID": 2,
"title": "a very poor experience",
"comment": "The first room I was given smelled and the carpet was wet. There were few staff, room service did not answer. Service in bar was sloppy."
},
{
"reviewID": 8450957,
"hotelid": 196,
"userName": "chicagoworst",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "it sucks",
"frequencyID": 3,
"title": "don,t stay here",
"comment": "this place sucks for the price that was charge excepted more from a five star hotel"
},
{
"reviewID": 8451212,
"hotelid": 1765,
"userName": "Orffie27",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Stay at another BPG Property in the area",
"frequencyID": 4,
"title": "A dated hotel with disinterested staff",
"comment": "In many years as a platinum member, I have never experienced such an awful check-in process. Unfriendly valet parking attendants followed by simply the worst service that I have ever received during the check-in process. I did complain to the manager who rewarded me with 500 BPG Points and seemed more interested. I wasn't really looking for the points - just an assurance that the rest of my stay would be enjoyable. Rooms clean but dated and cramped (in BPG room, not offered upgrade - oh well). If the rates are similar at the other Grandbourne properties in the area, then opt for another hotel"
},
{
"reviewID": 8453264,
"hotelid": 460,
"userName": "JoeS1234",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/13/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Check in staff was great",
"comment": "Arrived early, they found us two rooms same floor, quiet room for adults, check in was quick"
},
{
"reviewID": 8454707,
"hotelid": 1556,
"userName": "jent4",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Diego, CA",
"arrivalMonth": "7/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "THIS HOTEL WAS OK",
"comment": "COULD BE BETTER WITH BREAKFAST & FOOD ON CLUB LEVEL"
},
{
"reviewID": 8455627,
"hotelid": 3054,
"userName": "azlarry",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Tucson, AZ, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "nice lobby",
"frequencyID": 4,
"title": "hotel needs better upfront peope",
"comment": "the person that worked the evening i arrived there was not a good employee. I had the room next door having a party starting about 230am and I called the front desk and they had the security go up there to quite them. they did get quite for 15 minutes then they got louder and louder and i called downstairs again and she they were drunk and i said remove them. Well she didn't do anything to quite them. the next morning i went downstairs and spoke to the manager on duty and he moved us to a different room. Those drunk guest should have been moved and or been thrown out of the hotel."
},
{
"reviewID": 8455686,
"hotelid": 855,
"userName": "JWOG",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "8/2011",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Friendly Staff",
"comment": "Good hotel. Helpful and friendly staff. Central location. Guest rooms need updating."
},
{
"reviewID": 8455802,
"hotelid": 3052,
"userName": "NICE1DAVE",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": "",
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location. Great staff.",
"frequencyID": 4,
"title": "Love me some Belvoir TRIBECA",
"comment": "Greatblocation. Nice rooms. Great staff."
},
{
"reviewID": 8455870,
"hotelid": 691,
"userName": "Lynn217",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Very nice",
"comment": "Room was very nice, bed was great . Lighting in bath room poor. Hard to do makeup in this light . No refrigerators or safe. TV and movie service was great. Meals very good"
},
{
"reviewID": 8456107,
"hotelid": 832,
"userName": "Jerzydeb",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Jersey SHore",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pet Friendly ! It was so nice seeing such well behaved pets on the premises - yet my room did NOT smell like any animal had ever been there. Grounds are wonderful for walking - love the ducks/fish/turtles in the retaining ponds - relaxing!",
"frequencyID": 2,
"title": "Great Hotel - great prices",
"comment": "The beds were clean and comfy. Even though we were in the room odd hours (sleeping from noon until 5pm) the managed to clean it nearly everyday between 6 a.m. and 11 a.m. - without being asked for special attention. My only complaint - only 2 elevators. While we were there for a swim meet, there was also a softball tourney in town - so the hotel was fully booked. The floors were quiet - you'd never know - except when you needed to use the elevator - especially swim meets - when everyone is leaving at the same exact time. Oh, and stock more fridges - we had to go out and buy a cooler !"
},
{
"reviewID": 8456110,
"hotelid": 166,
"userName": "BAPCT",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "CT",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Recent business trip",
"comment": "Great improvements in the club lounge - Dessert is a great addition in the evening and a hot entree in the morning!!"
},
{
"reviewID": 8456155,
"hotelid": 434,
"userName": "KingTut",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "8/2013",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Bathrooms need to be refreshed.",
"frequencyID": 2,
"title": "Needs work",
"comment": "Room 1328: At first glance, everything seemed to be fine. But, when I started taking my shower, I noticed a yellow stain on the bottom of the tub near the drain. I turned around and then noticed discoloration of the grout lines along the back corner of the surround. As I was drying off, I notice the paint was peeling from the inside bottom of the bathroom door. And, the exhaust fan was noisy and only marginally effective. Finally, for the first time in my life of many hotel stays, my wife and I got stuck in the elevator."
},
{
"reviewID": 8456158,
"hotelid": 855,
"userName": "Jahp",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff and it is at a good location next to ihop and applebees.",
"frequencyID": 4,
"title": "This hotel is at a great location, great for weddings and meetings",
"comment": "The rooms needs some updates, eg carpet needs to be change as well as the facet in the bathrooms. The bed was clean and comfortable and was well made."
},
{
"reviewID": 8456160,
"hotelid": 1523,
"userName": "akaPR",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Juan, Puerto Rico",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No comments",
"frequencyID": 4,
"title": "Bad",
"comment": "I was taken out of the pool with my children bcause of a special event taken care that same day without notice. I am an BPG Gold member, and the party at the pool was for a BEER a kid outsiders."
},
{
"reviewID": 8456166,
"hotelid": 94,
"userName": "JohnX",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "memphis, TN",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Wifi and internet speed is extremely slow! Still using dialup??",
"frequencyID": 2,
"title": "not up to Belvoir standardt",
"comment": "The internet speed is too slow! My trip is business related, the WiFi speed is soo bad and hardly get any work done. Especially at the lobby I needed to print out boarding pass, it took me more than 20 min to log in the hotel desktop and get it done. Worst internet speed I ever encountered in any hotel!!!"
},
{
"reviewID": 8456189,
"hotelid": 855,
"userName": "ricetla",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Elmont, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is easy to get to many LI areas from this location. Ask for something they will help you get it.",
"frequencyID": 3,
"title": "Hotel staff went above for us.",
"comment": "Had some issues with the room at check in. Then pool and hot tub were not working- and was just overall upset with the fact that noone knew that it wasnt working when we checked in. Room issuse was resolved by Dean, he did a great job,. Pool was fixed by night time- thanks to maintenance. And Sal made wondeerful omlettes on Saturday morning. So by the end we were very happy- and will go back."
},
{
"reviewID": 8456195,
"hotelid": 1784,
"userName": "Beaner",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Illinois",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Shuttle",
"frequencyID": 2,
"title": "Location",
"comment": "Great location to TCU , moving in our student and downtown. Love shuttle ! Walls are thin with noisy neighbors, but the main doors don't slam and the air flow can be turned up to drown out noise. Very nice staff. We will be back for a third time this coming Sept."
},
{
"reviewID": 8456217,
"hotelid": 3205,
"userName": "CJ0617",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Extremely Comfortable & Clean",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "Very nice hotel to stay at. Extremely clean and comfortable. On the corner of 16th steet mall so everything you could possibly want is right there."
},
{
"reviewID": 8456257,
"hotelid": 94,
"userName": "TopDog007",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Walton Hills, Ohio",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location and very generous rooms!",
"frequencyID": 2,
"title": "In town for a wedding",
"comment": "This room far exceeded our expectations. We were from out of town and were able to check in early - thank goodness because we had more time to enjoy this incredible value. The decor is excellent and the size is amazing! 3-4 people could easily stay in these rooms for a short period of time. The lobby and surrounding areas were very, very nice and the staff was nothing less than professional and courteous. We were only there overnight, but I wish we could have stayed longer!! I wouldn't hesitate to stay at Belvoir again!!"
},
{
"reviewID": 8456269,
"hotelid": 914,
"userName": "Herkimer",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Get-away if you want to stay put",
"frequencyID": "",
"title": "last minute sneak away",
"comment": "We had a fantastic time at the Belvoir. More than we usually pay, but it was worth it. The staff was friendly, courteous and very helpful. Parking was an issue with various conferences being held, but other than that it was all good and very enjoyable."
},
{
"reviewID": 8456321,
"hotelid": 90,
"userName": "Somerset08",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2011",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great, helpful, friendly staff",
"comment": "Great hotel in great location. I definitely recommend it."
},
{
"reviewID": 8456365,
"hotelid": 3207,
"userName": "CAJones",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "DFW",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "When it comes to feel and decor, it's not the W but it is very nice and nothing is wrong with it.",
"frequencyID": 3,
"title": "Exceeded Expectations",
"comment": "I used BPG points to get a room and I am an BPG Gold Member. They automatically upgraded me to an Executive Suite! I was quite impressed. It was huge and very clean. The staff was very friendly. Parking was quite pricey though at $29 for Valet."
},
{
"reviewID": 8456395,
"hotelid": 468,
"userName": "Svtwin",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Maryland, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location is good",
"frequencyID": 1,
"title": "First Disney stay",
"comment": "The Dolphin was ok,I wouldn't recommend my friends to stay there. When we arrived, there was 1 person working behind the desk, check in took 45 minutes, nice first impression. The room was average at best, I've had better rooms at non resort hotels. The construction was noisy during the day, hammering during the afternoon. Access to Epcot, Hollywood Studios and the Boardwalk was easy with the ferry. I wouldn't recommend the resort restaurants, except the Fountain. We ate at Shula's the first night, save your money, Texas Roadhouse has better steak. Everytime we flushed the toilet, it came close to overflowing, real nice! The in room internet is poor and the complimentary items are available ONLY if you ask for them."
},
{
"reviewID": 8456418,
"hotelid": 3207,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Wichita Falls, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean and comfortable room. Great housekeeping personal.",
"frequencyID": 2,
"title": "Check in and internet",
"comment": "When we checked in on Tuesday the July 31 at 2;30 you had 1 and then after a long time in line another person came to check us in. We were in line for entirely too long and the line never moved. We should be able to access the internet in the room and in the lobby without paying $25.00"
},
{
"reviewID": 8456428,
"hotelid": 914,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Palm Harbor, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Restaurant Experience",
"comment": "We had a great experience your property is to be commended on a job well done!!! However, my only concern being from a Resort Property as well, was that the waitstaff in the restaurant were having very open procedural conversations on the floor as well as, one of them was also eating on the floor. It didn't change my expierence, it was excellent, but was unprofessional! :)"
},
{
"reviewID": 8456433,
"hotelid": 3052,
"userName": "golf120",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "first time",
"comment": "Was very happy with the hotel. Great location and very clean"
},
{
"reviewID": 8456435,
"hotelid": 3205,
"userName": "caz8282",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location",
"frequencyID": 2,
"title": "Nice Hotel",
"comment": "Everything was nice, restaurants were great. There was minor repair issues such as a lamp which was not operable all week, and small items that happen with maintenence."
},
{
"reviewID": 8456460,
"hotelid": 1137,
"userName": "jacktwentytwo",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Silver Spring, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good staff and convenient location.",
"frequencyID": 4,
"title": "Good staff, mediocre breakfast",
"comment": "The staff was responsive and friendly. The breakfast in the Club Lounge was mediocre, at best. The selection was limited, and the taste of the food was so so."
},
{
"reviewID": 8456477,
"hotelid": 3207,
"userName": "DCPiaVOV",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, D.C.",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "The larger the hotel, the worse the experience",
"comment": "I spent a week at the hotel for a training event. The cleanliness of the hotel left so much to be desired. While I understand that everything is bigger in Texas, the number of huge bugs throughout the hotel (both alive and dead) was unacceptable. One of our participants found bugs in her bed; another found a used condom in his (and after repeated requests, FINALLY got his sheets changed -- not just remade)."
},
{
"reviewID": 8456515,
"hotelid": 1177,
"userName": "Christy530",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Yardley, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "View",
"comment": "Since we paid for a view of NYC, we would have expected that, instead we had a tree in our window. Was slightly dissapointed in this."
},
{
"reviewID": 8456530,
"hotelid": 3054,
"userName": "RossI",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Indianapolis, IN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "very comfortable bed",
"frequencyID": 1,
"title": "AVERAGE",
"comment": "The beds are by far the best part of this hotel. VERY COMFORTABLE!"
},
{
"reviewID": 8456759,
"hotelid": 270,
"userName": "maureend",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Branchburg, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Above average",
"frequencyID": 3,
"title": "One of the nicest hotels I stay at",
"comment": "We stay at this hotel every year for the function that we attend. It is one of the nicest hotels we stay at. It is always clean, and like new, great and comfortable bedding, and great location. Also easy to get to!"
},
{
"reviewID": 8456763,
"hotelid": 1727,
"userName": "GA2012",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "My Stay",
"comment": "This hotel has a great location!! You can get many types of food nearby and even an IHOP around the corner. Everything was great except I just thought the room would be a bit bigger. Overall i most definitely recommend this hotel!"
},
{
"reviewID": 8456781,
"hotelid": 1364,
"userName": "SMAC33",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ellicott City, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT LOCATION!!!!!",
"frequencyID": 2,
"title": "NICE HOTEL",
"comment": "EVERYTHING MET OR EXCEEDED EXPECTATIONS!!!"
},
{
"reviewID": 8456791,
"hotelid": 196,
"userName": "SMAC33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ellicott City, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "EVERYTHING IS GREAT!!!",
"frequencyID": 2,
"title": "ABSOLUTELY FANTASTIC",
"comment": "STAYED WITH FOUR PEOPLE IN AN OVESIZED DOUBLE ROOM AND EVERYTHING WAS BEYOND EXPECTATIONS!!!"
},
{
"reviewID": 8456804,
"hotelid": 1784,
"userName": "Walker15",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hollywood, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great atmosphere and location",
"frequencyID": 2,
"title": "Great hotel",
"comment": "Loved the location -- walking distance to Sundance Square, employees were always helpful, friendly, and attentive; rooms were very nice and clean, restaurant had wonderful food, there was a coffee shop in the lobby which was awesome, internet in the lobby was very convenient. Overall great experience at this hotel."
},
{
"reviewID": 8456823,
"hotelid": 1995,
"userName": "brizzo",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ohio, USA",
"arrivalMonth": "8/2011",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very clean and comfortable",
"frequencyID": 2,
"title": "excellent stay",
"comment": "We stayed in several hotels on this road trip and none compared to the quality and service of this hotel. We had dinner late in the restaurant and got fantastic service, the rooms were clean and comfortable, and the staff was very courteous. Thank you for a great stay for my family."
},
{
"reviewID": 8457144,
"hotelid": 3674,
"userName": "Mamepp",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Luis Obispo, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Bad customer service",
"frequencyID": 4,
"title": "Bad customer service",
"comment": "I would not recommend this hotel. I am BPG platinum and have stayed here a few times. Something has changed.. I called the front desk for 15 minutes on 2 occasions( after 10 pm so not busy) and they never answered.. Club lounge lady on Sat morning was very rude and not helpful.. Don't believe the 7 am opening time.. If you do reach the front desk, they are not wanting to help either.."
},
{
"reviewID": 8457223,
"hotelid": 664,
"userName": "patrick1833",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "mass",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "beautiful",
"frequencyID": 3,
"title": "lifesaver",
"comment": "You guys saved our vacation! the desk people were super helpful and after a glitch with our original accomodations absolutely bailed us out big time! Your staff was the best, and we really enjoyed our vacation."
},
{
"reviewID": 8457281,
"hotelid": 802,
"userName": "Dissatisfied1",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Cuyahoga Falls, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The customer service is horrible.",
"frequencyID": "",
"title": "Poor customer service",
"comment": "We checked in immediately after exchanging our vows at our wedding and I was very disa ppointed with the set up of our room. I paid extra money to have champange and strawberries already there and they weren't. Also, we waited 30 mins. to get extra towels the next day. Among other things that went wrong I would never stay at this hotel again."
},
{
"reviewID": 8457439,
"hotelid": 1391,
"userName": "FreeBird9",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Mesa AZ",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Gem of a property",
"comment": "I loved all the southwest decor and boulders!"
},
{
"reviewID": 8458992,
"hotelid": 344,
"userName": "BW30",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Exceptional Staff",
"comment": "This is my hotel of choice in LA. The room, amenities and food were all superb, but the thing that always stands out to me the most is the exceptionally friendly and helpful staff throughout the hotel."
},
{
"reviewID": 8459701,
"hotelid": 48,
"userName": "chele",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and a good view of the airport.",
"frequencyID": 4,
"title": "Friendly staff members",
"comment": "I really enjoyed my stay, everyone as good customer service and greetings with a smile. The buffet breakfast was excellent and the waiter, Club level is just great, looking forward to visiting again."
},
{
"reviewID": 8460029,
"hotelid": 3205,
"userName": "Kiester",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location in the heart of the Denver 16th street mall.",
"frequencyID": 2,
"title": "Bathroom Fixtures.",
"comment": "Bathroom fixtures need attention; both toliet seat and sink fixtures are loose. Room 649."
},
{
"reviewID": 8460842,
"hotelid": 353,
"userName": "CoachC",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Lansdale, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff outstanding in service",
"frequencyID": 1,
"title": "Staff goes the distance for guests",
"comment": "Great Location. We were close to many attractions and we actually walked to most of them. Staff was friendly and very helpful concerning any of our questions or concerns. We had a particular request and staff member researched it and found a way to accommodate our request. Room was very nice with great view and appropriate amenities. I plan to bring my family back on my next trip/vacation"
},
{
"reviewID": 8461298,
"hotelid": 855,
"userName": "bb153",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Long Island, New York",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "worn out room",
"comment": "Our hotel room was worn out, with rumpled and ripped carpets, chipped furniture and walls, and a sticky carpet."
},
{
"reviewID": 8461341,
"hotelid": 832,
"userName": "Biglou01",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff",
"frequencyID": 2,
"title": "We were very pleased by the friendliness of the staff",
"comment": "The beds were not very comfortable but that is a personal preference"
},
{
"reviewID": 8461378,
"hotelid": 92,
"userName": "KLAW",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "JUST A GET AWAY",
"comment": "EXCELLENT SERVICE; GREAT ROOMS"
},
{
"reviewID": 8461417,
"hotelid": 83,
"userName": "Anna01",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Instinctive and friendly staff",
"frequencyID": 4,
"title": "Great Stay",
"comment": "Front Office Mgr-Sam sent a nice email prior to arrival welcoming us to the hotel. She also offered what she could do to make our stay most enjoyable. Our resvn was for a King, but we wanted 2 Beds b/c we have 2 kids. When we arrived late at night from a long trip from San Fran, we were greeted by 2 very friendly front desk agents. They made us feel very welcomed and had arranged for a room with 2 beds and an upgrade to the club level. I was recognized as an BPG member. This short stay was memorable from prior to arrival until departure. Kudos to your Front Office team! Great Job! Plus we enjoyed Universal Studios :)"
},
{
"reviewID": 8461510,
"hotelid": 3748,
"userName": "Nicky411",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff very nice rooms clean",
"frequencyID": 4,
"title": "One night stay",
"comment": "Had a Concert at the Tampa fair grounds only stayed one night. The room was very clean and staff was very helpful."
},
{
"reviewID": 8461519,
"hotelid": 606,
"userName": "DianaC",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Ottawa, ontario",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convenient location",
"frequencyID": 4,
"title": "Outstanding customer service",
"comment": "The front desk staff was friendly, helpful, and attentive at absolute peak rush hour. Very impressive and much appreciated."
},
{
"reviewID": 8461571,
"hotelid": 344,
"userName": "Trav4business",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service is amazing!",
"frequencyID": 4,
"title": "Amazing Service, Great Attention to Detail",
"comment": "Welcoming, accommodating and incredibly comfortable, my stay for 4 days was great! Convenient location to airport, beaches, and business, this Belvoir took care of all my needs and exceeded expectations in wonderful ways. The concierge lounge was terrific and so worth the extra money with a beautuful continental breakfast++ and a great place to come enjoy hearty appetizers and a glass of wine at the end of the day. Service was top of the line. A don't want to miss is their restaurant Papparazzi where we had the most delicious tasting menu filled with fresh contemporary Italian dishes presented beautifully and paired with amazing wines. A great run hotel with top level service in every way!"
},
{
"reviewID": 8461602,
"hotelid": 1282,
"userName": "EagleRider",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Eden Prairie, MN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean and comfortable.",
"frequencyID": 2,
"title": "Excellent Hotel",
"comment": "Since the remodel, this hotel has taken a giant leap forward into comfort and convenience. I especially appreciated all the additional power outlets by the desk and the night stands for all of today's digital devices. It saves not having to crawl under a desk or move a table around to find an outlet. This was a very much appreciated feature from your remodel. The room was also extremely comfortable and it just felt like \"home away from home\". The only negative is that the hot tub by the pool was small, only holding 5 people max. However, when we used it, only 4 could fit and then it was tight. Hopefully in the future the hot tub could be made larger. Thank you for a great stay!"
},
{
"reviewID": 8463839,
"hotelid": 315,
"userName": "Evelyn87",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very good location",
"frequencyID": 3,
"title": "A bit disappointed",
"comment": "The 1st disappointment was when we found out there's no jacuzzi. The bathrooms are very small and leaves very little room in the shower. Staff is not very friendly. The housekeeper \"cleaned\" our room and didn't even pick up the scattered newspaper from the floor. I'd say all you're paying is the convenience of the location."
},
{
"reviewID": 8464409,
"hotelid": 127,
"userName": "Alan12",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Do not stay there",
"frequencyID": 4,
"title": "Did not stay where I booked",
"comment": "I was under the impression that I was to stay at the Belvoir Marina where I had stayed before. When I arrived I was told that I was staying up the road at a former Ramada. No restaurant..no bar..no Grandbourne floor..no club lounge..a postage sized pool badly in need of rework. No amenities whatsoever. But, I paid top dollar and was told if I wanted to enjoy the things that I had paid for such as a restaurant I had to walk 10-15 minutes. Not a good way to treat a long time member of your \"loyalty\" program"
},
{
"reviewID": 8465847,
"hotelid": 196,
"userName": "Professor2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": "",
"title": "Great service",
"comment": "The concierge, Paula, went above and beyond to help us with renting a car including a Belvoir discount. Everything was lovely."
},
{
"reviewID": 8468960,
"hotelid": 1564,
"userName": "robin39",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "you don't need a car drive, just park it and walk.",
"frequencyID": 2,
"title": "This hotel has a wonderful location",
"comment": "I really enjoyed the stay here, we were upgraded to a suite at no extra cost and when we walked in, my husband felt like he was on top of the world...the location is perfect for a downtown area. We were able to walk everywhere. The park was is walking distance and very beautiful downtown serenity."
},
{
"reviewID": 8469143,
"hotelid": 1327,
"userName": "skiman",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "VT",
"arrivalMonth": "7/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great stay in SLC",
"comment": "If attending any event in downtown Salt Lake this is a great location, solid amenities, good food & bar, and a fair price. 5-6 blocks to anything."
},
{
"reviewID": 8473872,
"hotelid": 3207,
"userName": "Laura66",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "I would not recommend",
"comment": "Service was terrible for level the Belvoir should be at. No help with bags when I arrived, though 5 bell men went by me, and it was obvious I was struggling. Our room was never vacumed any of the 4 days we were there, there were no towels at the pool. We called for help with our many bags when leaving waited an hour, late for our final meeting, had to do it ourselves then found out you dont help with bags. Not enough help in the area to store our bags on our last day (you knew we were coming why only 1 person to help hundreds of women?)"
},
{
"reviewID": 8473894,
"hotelid": 468,
"userName": "Jorge82",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 2,
"title": "Awesome Location",
"comment": "The location was great along with the shuttles to all the Disney parks was a great benefit. We also took advantage of the Extra hours at the parks for staying here. The buffet prices were reasonable for being on site. The hotel was clean and smelled great. Highly recommend."
},
{
"reviewID": 8473976,
"hotelid": 1556,
"userName": "JennABQ",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is in a good location near resturants, shopping, the trolley station, and other activities.",
"frequencyID": 2,
"title": "This hotel is in a good location.",
"comment": "We booked this location because it was close to Qualcomm Stadium, but found that it was also located near resturants, shopping and the Mission Valley Trolley station. Everything was in walking distance but if needed we utilized the hotel shuttle. Mel our shuttle driver was very helpful and friendly!"
},
{
"reviewID": 8476003,
"hotelid": 468,
"userName": "Cadpig",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minnesota, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They often offer incredible discounts that allows a modest family to feel deluxe!",
"frequencyID": 3,
"title": "Extra magical stay",
"comment": "It had been several years since our family had stayed at the Dolphin so we were excited about the opportunity to return. We had such an awesome experience the previous time we were worried we might be let down. Well, no need to worry. Our stay was equally as incredible. There are so many outstanding features at the Dolphin. The choice of pools is amazing. It doesn't matter what age you are the Dolphin has the perfect pool for you. Small children? Zero entry and a slide. Teens? lap pool and lounge pool. Adults? Bring me a mai tai please, I'm sun bathing! For food you can go economy and stock your cubby with bread peanut butter and milk, you can eat very reasonably at the Fountain or Buffeteria or you can live it up at one of the fine steak or italian restaurants on site. Our maid service was fantastic. Though you can choose to skip the maid service for BPG points. Personally I love returning to a fresh room! For those who say it lacks the \"Disney\" feel i disagree. On our last morning we walked to the early morning entry for epcot, road Soaring and Mission Space, took the boat over to Hollywood Studios for their opening, returned to the hotel for an afternoon of lounging and relaxation at the pool and capped off the evening by walking to epcot for supper, enjoying illuminations and then taking the monorail to magic kingdom for the extra magic hours. How much more Disney do you want?! Everyone was wonderful and helpful. Our view was awesome. Every morning i woke just a bit early to enjoy a cup of the starbucks coffee on my balcony. I hope I can return again someday."
},
{
"reviewID": 8476339,
"hotelid": 693,
"userName": "CRBY",
"overall": 1,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ashburn, VA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Disappointed with the room condition upon check-in",
"comment": "We checked in at 1am and found the bathroom toilet seat had not been cleaned."
},
{
"reviewID": 8476591,
"hotelid": 417,
"userName": "Anna01",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This hotel does not know what customer service is!",
"frequencyID": 4,
"title": "Terrible service- our room type was given away at check in",
"comment": "I made this reservation through BPG using my points with a room with 2 beds since we were travelling with 2 children. I called the hotel day of arrival at 8pm to confirm bedtype and notified them that we are arriving after midnight since we were driving from San Francisco. When we checked in at 1:45am, John the night manager said that we have a reservation for a King bed, I said no, we reserved a room with 2 beds and told him that I called earlier today to ensure this is in place. I showed him my confirmation indicating 2 double beds. The only thing he could say is that they are sold out and he cant do anything. Obviously they gave away my room to someone else and my family and I were inconvenienced especially arriving so late. Everyone was tired from the trip, and we had to wait for a rollaway to be sent up to the room. There were only 2 bath towels in the bathroom. My husband and I had to squeeze in a King bed with one of our kids. The thing that was most disturbing to me was there was NO empathy given by the night manager, no emotions whatsoever, and he was absolutely not sorry that this happend. He did not give a sincere apology and did not offer any solutions. He said that he would move us to a room with 2 beds the next day. Well this is just another inconvenience for us. The next day when we called the front desk to get an update on the room move, the agent did not even offer assistance to move our luggage to the new room, instead they just sent the keys up and we had to move our own luggage. This hotel does not understand what customer service is. There was no service promise whatsoever. Very dissappointed!"
},
{
"reviewID": 8477507,
"hotelid": 5608,
"userName": "TravelinGirl2",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "You need to drive to each of the facilities. There is no shuttle to the pool, fitness center, main lobby, etc.",
"frequencyID": 3,
"title": "Unexpected Disappointment at Belvoir",
"comment": "Not one person at the reception desk could find our reservation and it took over an hour to locate my confirmation number. They were not going to allow us to check in until I located information that should have been stored in their hotel system. I received an e-mail confirmation number...certainly the hotel should have been able to find it."
},
{
"reviewID": 8477717,
"hotelid": 102,
"userName": "Jim777",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ann Arbor, MI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great accommodations, great hotel",
"comment": "We enjoyed our stay. Room and pool were above expectations. Only downside was your charge for internet access in the room, although computers were available in the lobby at no cost."
},
{
"reviewID": 8478073,
"hotelid": 855,
"userName": "Art34",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very friendly staff but dissapointed as an BPG Gold member that internet was not included.",
"frequencyID": "",
"title": "Comfortable bed",
"comment": "The bed was very comfortable as well as the pillows which made for a nice sleep away from my own bed."
},
{
"reviewID": 8478675,
"hotelid": 350,
"userName": "Librarian04",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Alaska",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is a daily charge for parking.",
"frequencyID": 2,
"title": "Anchorage Belvoir",
"comment": "Stayed at the Belvoir Anchorage Hotel & Spa in August for a business conference. Room was very nice, staff did excellent job cleaning room during stay, all staff courteous at check in/check out. I especially enjoyed the 24hr fitness center. The view over the city made this special, and I appreciated not paying extra for this facility."
},
{
"reviewID": 8478728,
"hotelid": 1995,
"userName": "JP1962",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Overall good hotel",
"comment": "The hotel was nice and met most of our expectations. The only problem was at check in when the computers went down and it took them a very long time to manually check guests in. Staff was very cordial in these circumstances."
},
{
"reviewID": 8479287,
"hotelid": 166,
"userName": "SHW27",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location!",
"frequencyID": 2,
"title": "The pool was out of commission!",
"comment": "Nice renovations, friendly staff, perfect location. We spent very little time at the hotel, but were so very disappointed to not be able to jump into the pool after a long day on busy tourist feet. I honestly think compensation is due. The lack of working pool far outweighed the construction underway in the entrance."
},
{
"reviewID": 8479614,
"hotelid": 1569,
"userName": "Forbusinessandpleasure",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Utah",
"arrivalMonth": "7/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice hotel, great location. Below average Club Lounge breakfast.",
"frequencyID": 4,
"title": "Great hotel poor Club Lounge",
"comment": "If visiting Disneyland this is a very nice hotel. A short 10 min walk takes you right to the entrance of Disneyland. This is a family friendly hotel; and with all of the families staying at the hotel, the rooms are still very quite."
},
{
"reviewID": 8480244,
"hotelid": 829,
"userName": "Allie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Colorado Springs, CO",
"arrivalMonth": "6/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great hotel for a DC vacation",
"comment": "We had a wonderful time for the 3 nights we stayrd at this hotel. We were greeted by very polite and helpful staff. It was our first visit to the DC area and found this hotel to be comfortable and convenient to downtown DC, the monuments and Arlington cemetery. Our room was spacious and clean with great views of Washington monument. We had delicious appetizers and drinks at the lounge. Thank you."
},
{
"reviewID": 8481686,
"hotelid": 102,
"userName": "Forbusinessandpleasure",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Utah",
"arrivalMonth": "7/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Nice older hotel",
"comment": "I have stayed at this hotel solo on business and with my family. It is a very clean hotel, with many things to do immediately around the hotel."
},
{
"reviewID": 8481764,
"hotelid": 1327,
"userName": "Forbusinessandpleasure",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Utah",
"arrivalMonth": "1/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Nice downtown hotel",
"comment": "This is a nice hotel right in the heart of Downtown SLC. Like many Belvoir's this is an older hotel that has had a nice remodel."
},
{
"reviewID": 8481832,
"hotelid": 1495,
"userName": "DisenchantedTraveler54",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kansas City, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Food cost and Internet access too costly to used daily",
"frequencyID": 2,
"title": "Nice Place to Stay",
"comment": "This is my first stay here. The rooms are nice and comfortable. Since I don't travel alot on business I am not privliged to the \"Club\" level and am seriously disappointed that a Belvoir Hotel would charge $9.95/24 hrs for internet access. I guess it is like the airlines charging $25.00 for one bag checked. Not impressed with the Front Desk. They lost my Co's info to charge room and called room my first night even though I had confirmation that it was prepaid."
},
{
"reviewID": 8481901,
"hotelid": 1995,
"userName": "Abby811",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Harrisburg,PA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pet friendly!!!",
"frequencyID": 3,
"title": "Cot and Pet",
"comment": "The availability of a cot made our stay more comfortable---pet friendly policy a PLUS!!!!!!"
},
{
"reviewID": 8481996,
"hotelid": 379,
"userName": "TryThis",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Watch the sunset from the Point.",
"frequencyID": 4,
"title": "A Perfect Kauai Experience",
"comment": "This is our second stay here and we think the multimillion dollar improvements made a great hotel only more perfect. We love the new pool area, the wonderful beach that God gave the hotel, and the great staff. Everyone smiles, cares, embracing that wonderful Aloha spirit. The food was good, the drinks strong, and the garden area with fire pits serene and beautiful. Not sure if there is a better location to see the sunset. Also well located to walking to shops and restaurants. We will be back...hopefully soon."
},
{
"reviewID": 8482022,
"hotelid": 1133,
"userName": "Eastcoast67",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Connecticut, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service and attention to detail",
"frequencyID": 4,
"title": "Exceptional hospitality",
"comment": "I was here on business for 3 weeks. I can't say enough about the service and friendliness of the staff, from the front desk, engineering, waitstaff and club level lounge associates. I was treated great, my room was well maintained and I couldn't of been more comfortable. I was able to take advantage of the club level, the pool/jacuzzi, and the lounge. I also have to add, Armando was awesome. He was consistently trying to recitify the internet challenges that you faced and was always pleasant and helpful. A shout out as well to your front desk associates, every morning and night they were so pleasant. I would highly recommend your hotel and look forward to coming back."
},
{
"reviewID": 8482027,
"hotelid": 1364,
"userName": "bergie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location to get off the train and walk to this help",
"frequencyID": 4,
"title": "Stay with all 4 of us was perfect",
"comment": "From the time we arrived, to the time we left - it was a complete pleasure to stay at this hotel. It was not 5 star so i was not looking for that but for the Belvoir brand, pricing etc it exceeded my expectations."
},
{
"reviewID": 8482043,
"hotelid": 379,
"userName": "Waterpeople",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Carlsbad, Ca",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best beach hotel in Poipu.",
"frequencyID": 1,
"title": "This hotel is like no other I have ever been.",
"comment": "This was the second time at the Belvoir Kauai. Both experiences were great. The atmosphere is low key and unpretentious. The staff is experienced, very professional, and humbly sincere. We love the pool, beach, location, atmosphere, (music at the pool) and the people that work and stay at the Hotel. I no where like it. We love the breakfast buffet. Did not eat at Rumfire but thought the menu was not as good as the one we remembered from last visit. Otherwise, the place is flawless."
},
{
"reviewID": 8482133,
"hotelid": 1391,
"userName": "Chris22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You will have a great time in a beautiful location.",
"frequencyID": 4,
"title": "What a great hotel!",
"comment": "I attended a conference for several days and the hotel was excellent. Great rooms, attentive staff, things to do, golf, great swimming pools and the desert views. A great place to stay and I will go back again."
},
{
"reviewID": 8482167,
"hotelid": 829,
"userName": "joejoe21",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "on the hill right next to the Air Force Memorial.",
"frequencyID": 4,
"title": "great view from our room of Washington, DC",
"comment": "great room. but not sure why they didn't spot clean the bad spot on the carpet in our room. room 1012. also got upgraded using points to us the Club level only to find out they were closed on the weekend, no mention on website of that surprise, hope we can get compensated with some points put back to our account.. Great service other than that especially the airport pickup.. oh also pool was closed, can't believe in the middle of summer, oh well..."
},
{
"reviewID": 8482178,
"hotelid": 989,
"userName": "Trey508",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "8/2023",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great to stay at if your are in the area.",
"frequencyID": 3,
"title": "Close to Six Flags",
"comment": "The only thing i have an issue with is the wifi internet. We could not get online and informed the front desk about 3x and they said they would send someone up but no one ever came up. The pool was down for maintenance. The food was pricey. Other than that everything else was great."
},
{
"reviewID": 8482260,
"hotelid": 48,
"userName": "RockCA",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Appearance and Clean",
"frequencyID": 2,
"title": "Great Appearance and Clean",
"comment": "This is a beautiful hotel, and I would recommend this hotel to all my friends. The hotel rooms are clean with good all around views of the Atlanta Hartsfield-Jackson Int'l Airport. The hotel offers lots of fun things to do, and has easy access to the highways that lead to the city center of Atlanta."
},
{
"reviewID": 8482433,
"hotelid": 127,
"userName": "Di38",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Be prepared to be shuffled down the street to the auxillary location.",
"frequencyID": "",
"title": "There is ALWAYS the bait and switch.",
"comment": "When I book a room at this location I always get switched to the auxillary located down the street.. It is ALWAYS a fight to stay in the main building no matter WHAT I DO. My husband fights me as well. He is tired of the treatment and wants to stay somewhere else. But I guess I am a glutton for punishment, because I keep insisting on staying there. I hope next time if I call the Manager in advance, as he suggested, I will not have this problem again."
},
{
"reviewID": 8482436,
"hotelid": 914,
"userName": "fyreatr",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The views and sunsets are PHENOMENAL!",
"frequencyID": 4,
"title": "Great hotel",
"comment": "The location cannot be beat! Great views out to the Gulf of Mexico and the bay from the room, the board room, and the work out area."
},
{
"reviewID": 8482465,
"hotelid": 1233,
"userName": "Vicky55",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Potomac, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/14/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service is excellent starting from making my reservations by phone to the efficiency of all the staff I have met.",
"frequencyID": 2,
"title": "This hotel remains my favorite",
"comment": "I enjoy my stay at the Belvoir Hotel . I appreciate the courteousness of the staff and cleanliness of the rooms."
},
{
"reviewID": 8482627,
"hotelid": 1959,
"userName": "llww",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Family and dog friendly",
"frequencyID": 1,
"title": "Beautiful rooms and courtyard, but...",
"comment": "In my reservation request, I asked for a quiet room away from pool, elevators, vending and ice. The check-in person proudly informed me that they had a room for me overlooking the pool. She was so crestfallen when I told her I didn't want to be near the pool, that we took it anyway. The room actually had a view of the koi pond, a little away from the pool. The first night was very quiet, but the second night included children running and yelling in the courtyard after 9pm and before 8am the next day. On looking out the window at the beautiful courtyard in the morning, 6 different dogs were out on leashes \"doing their business\". The courtyard is absolutely beautiful, but don't step on the grass. The room was very clean, comfortable and beautiful. We had a pleasant time in the hotel bar, breakfast in the restaurant was fast and adequate. This hotel is near my family member's home but I will not stay here again. Expensive, noisy."
},
{
"reviewID": 8482630,
"hotelid": 883,
"userName": "happyguest2288",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "liked this hotel",
"comment": "The rooms were very clean, the beds were comfortable and the staff was nice and helpful"
},
{
"reviewID": 8482724,
"hotelid": 83,
"userName": "Castella3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Universal City, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They have EXCELLENT service.",
"frequencyID": 4,
"title": "Over and Beyond",
"comment": "I can't imagine staying at any other Hotel. The staff went over and beyond to ensure my stay with them was what I was expecting and more. They were friendly, prompt, and took care of my needs. I would recommend this Hotel to everyone and anyone. On a scale of 1-10... They are a 100. I shall stay here in all my future stays. Thank you Max and staff for everything."
},
{
"reviewID": 8482782,
"hotelid": 315,
"userName": "Roy99",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Singapore",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 4,
"title": "Room Facing Road !",
"comment": "Room 2602 is facing the road and it is very nosy (cars travelling sound) even in the middle of the night ! I guess may need more 'sound' insulation to prevent this issue !"
},
{
"reviewID": 8482788,
"hotelid": 664,
"userName": "elaine1129",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ft Lauderdale Fl",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Nobody cared if we were there or not and didn't bother to ask about our stay!",
"frequencyID": 1,
"title": "ok but not wonderful",
"comment": "We arrived early to check in and they called when the ro rooom was ready, a nice"
},
{
"reviewID": 8482833,
"hotelid": 1137,
"userName": "Kory77",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great features and location",
"frequencyID": 3,
"title": "This hotel was great",
"comment": "This Hotel exceeded my expectation"
},
{
"reviewID": 8482852,
"hotelid": 3207,
"userName": "Beckahirn",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "this is a huge hotel, yet I was treated like I was their number one vip.",
"frequencyID": 2,
"title": "great costumer service",
"comment": "when I got to the hotel I was already having a horrible day, delay flight, l trafic, and to top it all off the airline lost my luggage, I was in Dallas and my luggage in Houston. I was crying with frustation when I spoke with Natalie in guest service. After listening to me screaming at her for about 10 min about my room being too hot and not having towel in my room. She was so calm and put me at easy, For the first time that day, she was the only person that did not gave that empty speech full of \"I am sorry\". Instead within a few minutes Arny was at my room fixing the ac, Lupe from housekeeping brought me towels, robe, slippers, dental hygiene products, femenine products, deodorant... everything a need until I receive my luggage. She kept checking up with me until my luggage was deliverd to the hotel. Within 10 min Natalie solved almost all my proplems. For the next few nights Natalie helped me with wake up calls, computer problems, biling problems, ice, laundry, etc. I know she doesn't work 24 hrs a day, but sure it felt that way, because every time I called, she was there to help. I will never be able to thank her enough for what she did for me thughout my stay, specially right after my check in. She when she was able turned my day around with few gesture of kindness. I also can not forget Rita at the concierge, she was very sweet and helpfull with all of my questions about the area."
},
{
"reviewID": 8482924,
"hotelid": 1282,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is excellent. Wonderful downtown area.",
"frequencyID": 1,
"title": "Breakfast",
"comment": "Loved the breakfast buffet."
},
{
"reviewID": 8482927,
"hotelid": 1291,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "On-site parking is a bit expensive",
"frequencyID": 3,
"title": "Conveniently Located",
"comment": "The Belvoir Gunter is conveniently located across the street from the Riverwalk, staff are polite/helpful, and the facility is well-maintained."
},
{
"reviewID": 8482930,
"hotelid": 664,
"userName": "MiamiJPF",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, walking to the beach froom the beach....",
"frequencyID": 2,
"title": "Best people great renovated hotel",
"comment": "Everyone was great, friendly and acoomodating, Charles the f&b manager, Michelle at Dos Caminos, the front office and housekeeping staff were awesome!"
},
{
"reviewID": 8483016,
"hotelid": 3620,
"userName": "Fer924",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Airport hotel",
"comment": "Convenience location and great staff."
},
{
"reviewID": 8483029,
"hotelid": 1047,
"userName": "Cmm22",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Disappointed",
"comment": "I was very disappointed in my stay this time around. It was a waste of my points. The room had beer bottles in the recycle bin. I requested towels since the room only had two and my sister and I did not have enough to shower. The towels never arrived, I asked again in the morning, still no towels. I would say, this is my last time staying at this hotel."
},
{
"reviewID": 8483082,
"hotelid": 421,
"userName": "7/12/2012",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Nanuet, NY",
"arrivalMonth": "7/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "br prepared to not have questions answered in a timely manner or at all",
"frequencyID": 1,
"title": "July-August 2012 - Olympics",
"comment": "room staff was great. Guest Service Mgrs were not. the hotel's television system is way below average. multiple channels in shown as overblown SD instead of HD including NBC channels which is significant because (A) hundreds of people working the Games in NY for NBC were staying at the hotel and (B) when I called Guest Services early into my stay I was told by both Marisal (7/28) and Joe (8/1) that someone from Engineering would be getting back to me but no one did until I called again on 8/4. and I called Joe because Marisal never called back thoguh she said she would. The channel guides are also off with some channels mislabelled."
},
{
"reviewID": 8483095,
"hotelid": 3089,
"userName": "Jim47G",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Jacksonville FL",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "You should stay here",
"comment": "The facilities are well kept and attractive and the staff has always been courteous and helpful. We have stayed at this Belvoir many times, and each experience has been very good, which is why we return there."
},
{
"reviewID": 8483099,
"hotelid": 115,
"userName": "Mathis48",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Rooms will not cool adequately for guest suffering allergies. You'll find yourself \"Sleepless in Birmngham.",
"frequencyID": 3,
"title": "No cool rooms!",
"comment": "Room was hot and would not cool off."
},
{
"reviewID": 8483116,
"hotelid": 353,
"userName": "Angelica",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "New Orleans stay",
"comment": "the hotel was unde construction and was a bit congested."
},
{
"reviewID": 8483123,
"hotelid": 127,
"userName": "Intrepidtraveler",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": "",
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location",
"frequencyID": 4,
"title": "Convenience and comfort",
"comment": "This is a super convenient and comfortable hotel. Great location for access to airport, downtown, sea world, beaches and the water. Hotel has all the intrinsics....pools, gyms, club lounge, marina and water sports, shuttles. Two areas of opportunity--the food is overpriced and of an underwhelming quality and taste; and the hotel seems short staffed all around, particularly restaurants and club lounge."
},
{
"reviewID": 8483152,
"hotelid": 1995,
"userName": "kayakgirl",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Room 201",
"comment": "We were in room 201 for our recent stay in your hotel, it was quite the disappointment. My children and I saved for this trip for quite some time, and I purposely picked a hotel that was touted as nicer. Our room was constantly damp- so much so that the sheets were damp enough to make my daughters nightclothes damp as well. The cleaning staff came to our room while we were at Hershey, turned off our air, left the damp sheets on the bed and left a dirty cleaning rag on the bed which I later brought to the front desk. We were given breakfast buffet the next morning on the hotel, which was nice, but a dirty room is a dirty room. I don't think we will come back."
},
{
"reviewID": 8483155,
"hotelid": 468,
"userName": "Hood1962",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly Staff",
"frequencyID": 2,
"title": "Well above Expectations",
"comment": "All I can say is that my wife and I will be back. the staff went out of there way to insure that we had everything we needed. everyone of the staff was friendly and helpful. I will recommend this resort to everyone that will listen."
},
{
"reviewID": 8483198,
"hotelid": 2017,
"userName": "Loulou22",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Roanoke, VA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is great.",
"frequencyID": 2,
"title": "Easy Access - Good Location",
"comment": "Excellent location, great staff."
},
{
"reviewID": 8483200,
"hotelid": 468,
"userName": "elainyaeq",
"overall": 4,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Port Richey, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "inform the guests which end the pool is at for better room choice.",
"frequencyID": 2,
"title": "Good location to parks and Boardwalk",
"comment": "We had a nice time this past weekend at the Dolphin. Our room was clean and ready when we arrived. Hotel staff was courteous and friendly. Our room was located in the East side and close to Boardwalk and the shuttle boat. However, a long walk to the pool area with grandparents and children, would like to have known that the West side is much closer to the pool area, prior to having room assigned. The jacuzzi steps behind the pool slide are slippery i suggest having that looked at. Nice stay and we would recommend to friends and family."
},
{
"reviewID": 8483216,
"hotelid": 951,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Connecticut, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best beds and pillows",
"frequencyID": 1,
"title": "Best Beds!",
"comment": "This hotel was great. We were here for a wedding. The shuttle service to the reception was great. The beds and pillows were the most comfortable we have ever slept on. We would return just for the good nights sleep."
},
{
"reviewID": 8483221,
"hotelid": 353,
"userName": "Keith2323",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great hotel",
"frequencyID": 2,
"title": "I love this hotel.",
"comment": "This was by far the best hotel I have stayed in."
},
{
"reviewID": 8483349,
"hotelid": 3054,
"userName": "allecat33",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Everything was great, except....",
"comment": "I called last minute and got a great room that met our needs - sleeping space for 5, hors d'oeuvres, beautiful pool, continental breakfast, but we saw a GIGANTIC roach in our room. Luckily, one of the girls I was staying with lives in Central America and is used to squishing all sorts of nasty bugs, because the rest of us couldn't handle it. I would recommend that staff do some extermination before I'd come back."
},
{
"reviewID": 8483356,
"hotelid": 94,
"userName": "Fredrico",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Columbus, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Recognition",
"comment": "not comfort hotel and stuff not helping."
},
{
"reviewID": 8483365,
"hotelid": 951,
"userName": "Ava2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is as friendly and helpful as it is beautiful",
"frequencyID": 3,
"title": "this hotel was friendly and clean",
"comment": "the accomodations were generous, clean, and very comfortable. The staff was very"
},
{
"reviewID": 8483385,
"hotelid": 3175,
"userName": "PopeJoebob",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "The Colony, Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Short walk to the baseball stadium",
"frequencyID": 3,
"title": "Extra Mile",
"comment": "Whenever we made a special request, the staff was eager to help and fulfill that request."
},
{
"reviewID": 8483403,
"hotelid": 421,
"userName": "NYCIronman",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "New York NY",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The room was very quiet !",
"frequencyID": 3,
"title": "NYC Ironman Stay",
"comment": "Everything great except when it came time to check out - very unorganized"
},
{
"reviewID": 8483423,
"hotelid": 1995,
"userName": "RK2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Virginia, USA",
"arrivalMonth": "8/2011",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Decent hotel, great service",
"comment": "This was my first stay at the Hershey Belvoir. I have been a BPG Platinum member for many years and have stayed at many Belvoir properties. While the property is not comparable to some of the newer hotels (esp. with one of the elevators not working), they made it up in service. The front desk staff was courteous and welcoming. The restaurant staff did a phenomenal job despite a very busy breakfast crowd."
},
{
"reviewID": 8483425,
"hotelid": 868,
"userName": "BPGTravelGuy",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Room decor and comfort and how beautful the Hotel is structure",
"frequencyID": 2,
"title": "Presentation",
"comment": "I highly recommend this Hotel. From it's decor in the lobby and in the rooms. The service you get is treated well."
},
{
"reviewID": 8483436,
"hotelid": 1291,
"userName": "Kim48",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "honesty of staff",
"comment": "I was a guest at your hotel on 8/6 with Delta Airlines. We are new to your hotel and as a flight attendant who has stayed in San Antonio for years, I am very glad to be staying at your beautiful establishment. After 26 years of flying I have never left anything behind in my room. This was not the case for my stay with you as I left my I-pad on the desk. I didn't realize it until I got home later that evening. You can imagine my anxiousness. I immediately called the hotel and was transferred to loss prevention. I spoke to Joseph and to my surprise he told me it had been turned in by housekeeper Rachel. I couldn't believe it! He told me to call his boss, Jimmy, the next morning to make arrangements for its return. When I spoke to Jimmy the next morning he was so gracious and told me how things like this were normally handled. He shipped it overnight to my home and I received it the next morning. I can not thank everyone involved enough, especially Rachel. Her honesty and integrity is something I don't see very often in my line of work! I have told this story to many of my friends and co-workers and everyone has the same shocked look on their face as I did when Joseph told me he had my I-pad. Please except my sincere thanks to everyone involved. I hope to come back soon and thank them all in person."
},
{
"reviewID": 8483446,
"hotelid": 1719,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "san diego ca",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "parking..",
"frequencyID": 1,
"title": "this hotel is close to route access",
"comment": "nice place to stay........."
},
{
"reviewID": 8483448,
"hotelid": 214,
"userName": "BaseballJoe",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "MA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "A feeling of being served by everyone",
"frequencyID": 4,
"title": "Everything in one place and close to shops",
"comment": "Initially, we were not happy with an issue with number of beds in the room. Wanted 2 double and received king and roll in bed. It was not clear on reservation that 2 guests in a room meant king. In fact, I am pretty sure that I specified 2 doubles as I have with 10 other hotels this summer. However, this is not clear on the reservation either. Some of the issue might be in translation as this was a block of rooms for the Stanford Baseball Camp. Regardless, your staff was very patient with a fairly aggressive tone by me initially (apologies for that) and the roll in bed was surprisingly comfortable. My son and I had a great stay and we would recommend your hotel to anyone."
},
{
"reviewID": 8483462,
"hotelid": 3054,
"userName": "SFKV0812",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cincinnati, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is great! Location is quite convenient.",
"frequencyID": 2,
"title": "Staff was exceptional!",
"comment": "This hotel was conveniently located to everything in downtown Indy and within walking distance of everything we wanted to do. The staff in the Club Lounge (especially Katie) was fantastic and made us feel right at home and catered to our every need."
},
{
"reviewID": 8483485,
"hotelid": 1177,
"userName": "Wildflowerl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kemptville, ON",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Hotel, BUT...beware extras cost (WiFi, parking, fridge)",
"comment": "Enjoyed our stay and convenience of the ferry access. It is all the extras that catch you on the overall cost of your stay; WIFI, Parking ($25.00 p/day) and Fridge ($25.00)."
},
{
"reviewID": 8483511,
"hotelid": 378,
"userName": "Beachlovers",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Fantastic beach. Bring snorkeling gear as rental can quickly add up.",
"frequencyID": "",
"title": "Fabulous beach hotel",
"comment": "This is a well-kept hotel with a fantastic location. We had a room with pool and partial water view close to dining areas, etc."
},
{
"reviewID": 8483538,
"hotelid": 761,
"userName": "ffems212",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ashley, MI 48806, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Awesome beds",
"comment": "Loved the bed! Soft and comfortable."
},
{
"reviewID": 8483550,
"hotelid": 1995,
"userName": "sheru4247",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "York, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Everything and everyone will do all they can to make your stay enjoyable.",
"frequencyID": 2,
"title": "Great Location",
"comment": "If you are looking for a hotel near Hershey Park, this is the one."
},
{
"reviewID": 8483555,
"hotelid": 353,
"userName": "Cindy60",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Major renovations going on",
"frequencyID": 3,
"title": "Not a family environment",
"comment": "Noise level was unacceptable. I finally had to call security around 4:30am to report the running up and down the hall, banging on doors, slamming doors and all the yelling. Apparently the hotel allows underage or very young adults without supervision. Why would you put these customers on the same floor with a family?"
},
{
"reviewID": 8483564,
"hotelid": 3616,
"userName": "jeffro23",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Stay ... great rate",
"comment": "We tood the opportunity to stop at the Belvoir Stamford on the way up into New Hampshire and found it a great place to stop along the way (and possibly return to in the future). We also took advantage of a excellent weekend rate."
},
{
"reviewID": 8483569,
"hotelid": 270,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlantic City, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very close to outlets and short walk to boardwalk and casinos.",
"frequencyID": 3,
"title": "Excellent and convenient hotel..",
"comment": "VERY clean and convenient"
},
{
"reviewID": 8483585,
"hotelid": 3107,
"userName": "Phyllis1020",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location great, very clean, and nice bedding",
"frequencyID": 2,
"title": "Tool care of all our needs",
"comment": "Very friendly staff and excellent facility"
},
{
"reviewID": 8483609,
"hotelid": 196,
"userName": "guggs",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "nebraska, usa",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "overall service good",
"frequencyID": 2,
"title": "recent visit",
"comment": "service staff in club room was friendly and helpful."
},
{
"reviewID": 8483610,
"hotelid": 377,
"userName": "Paul81",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Hospitality is Awesome",
"frequencyID": 2,
"title": "Vacation oasis",
"comment": "The Belvoir on Waikiki is an oasis for me and my wife . We have found the hospitality, is second to none. This year we have a family group of eight, and they all think the same way."
},
{
"reviewID": 8483638,
"hotelid": 196,
"userName": "freddyd",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Minneapolis, MN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location",
"frequencyID": 4,
"title": "great location to enjoy chicago",
"comment": "overall this is a great place to use as a home base to enjoy Chicago"
},
{
"reviewID": 8483673,
"hotelid": 1130,
"userName": "Mkcrawley2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lynchburg, VA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Top Quality",
"frequencyID": 2,
"title": "Moore/Yuille Reunion 2012",
"comment": "We would like to sincerely thank you all for your Hospitality for our reunion. You all helped to make our reunion stay a very pleasent one,"
},
{
"reviewID": 8483737,
"hotelid": 83,
"userName": "Deli45",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fresno, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "provides everything you would want in a hotel",
"frequencyID": 2,
"title": "Belvoir Universal",
"comment": "Our family vacation to Universal Studios was greatly enhanced by our stay at the Belvoir. Staff was friendly and helpful and the hotel was beautiful. Enjoyed our time in the hotel pool, spa and fitness center. Excellent stay!"
},
{
"reviewID": 8483747,
"hotelid": 166,
"userName": "Weekender2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice Hotel. Great Location.",
"frequencyID": "",
"title": "Terrific Hotel. Great Staff and Ammentities. Great location.",
"comment": "Great location. Our room was clean and comfortable. The staff was very helpful and we loved the fitness center. Thanks."
},
{
"reviewID": 8483880,
"hotelid": 1113,
"userName": "CA2010",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Connecticut",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pay for wi-fi if you want to use it in your room.",
"frequencyID": 1,
"title": "Fabulous!",
"comment": "Beautiful hotel! I was very pleased with the staff's courtesy. We arrived very early and the hotel was able to accommodate for us earlier than expected. The room was very spacious and clean. It was very nice to have 2 seperate rooms, one for sleeping and the other for eating and relaxing. It was nice to have 2 TVs also. The pool was beautiful and clean. I love the interior of the hotel with the waterfall and the fish and turtles. The housekeeping was great and kept our room clean and freash towels daily during our 5 day stay. I was very impressed with the discount offered if you pre-pay also, it made my whole vacation extremely affordable. I was a little unhappy that you have to pay for wi-fi however the hotel offered computers and a printer at no charge which was very handy when I wanted to print out coupons for attractions I was going to. I was very impressed with the hotel as a whole and I will plan on returning in the future as well as recommending it to others."
},
{
"reviewID": 8483883,
"hotelid": 893,
"userName": "Garym1000",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "PA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff!",
"frequencyID": 3,
"title": "Great Staff!",
"comment": "Hotel was great overall and, in particular, the manager and staff of Chops Steakhouse was absolutely first rate! I would not hesitate to stay here again."
},
{
"reviewID": 8483895,
"hotelid": 2003,
"userName": "Kim51",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Coronado, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great view and service",
"frequencyID": 3,
"title": "Incredible view",
"comment": "This hotel has an incedible view that stretches all over San Diego city and beyond. The rooms are very large and service was fabulous. Location wonderful for walking downtown."
},
{
"reviewID": 8484068,
"hotelid": 1144,
"userName": "Fun4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phila pa",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place to stay ,",
"frequencyID": 3,
"title": "This hotel is great!",
"comment": "We had a wonderful experience at this hotel. The room overlooking the pool was GREAT! The breakfast buffet was AWESOME! The hotel was in a great location for our sight seeing tours. The staff was always polite and greeted us with a smile. The night of our banquet the staff was great and the food was delicious. The Atlanta Belvoir was a great choice for our family reunion!"
},
{
"reviewID": 8484077,
"hotelid": 344,
"userName": "jdso503",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Memphis, TN",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Good, but not a fan of BPG",
"comment": "Have been very satisfied staying with Grandbourne hotels, but can't stand the points program. They choose to penalize me for booking through Expedia. Guess I would rather book through Expedia than get BPG recognition, but it doesn't make me any less bitter..."
},
{
"reviewID": 8484185,
"hotelid": 868,
"userName": "nyautoinsurance",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Brooklyn, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "its a nice get away for some one living new york city just for the night or weekend its near and its feels like your far away",
"frequencyID": 3,
"title": "the view from the window is the best",
"comment": "the hotel is very nice the service is great and fast when you arive the rooms with view to the front makes the stay feel your on a airplane looking at niagre falls"
},
{
"reviewID": 8484499,
"hotelid": 3748,
"userName": "James5",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very large",
"frequencyID": 2,
"title": "My stay at Tampa Belvoir",
"comment": "The hotel is been renovated, so i had an opportunity to stay in a newly renovated room which is very nice. The room had beautiful furnitures with nice soft beds and pillows."
},
{
"reviewID": 8485321,
"hotelid": 3068,
"userName": "Brian4630",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Piedmont Virginia",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great Conference site",
"comment": "I was totally impressed by the hospitality and organization of the hotel in accommodating the conference that I attended. An outstanding weekend."
},
{
"reviewID": 8485357,
"hotelid": 1556,
"userName": "SeaWorld",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "This hotel is convenient",
"comment": "close to SeaWorld and downtown"
},
{
"reviewID": 8485360,
"hotelid": 1135,
"userName": "Dougiefresh",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Santa Monica, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great loacation",
"frequencyID": 4,
"title": "Renovations iffy.....",
"comment": "I stayed about 4 years ago and now just again. The rooms look very nice compared to before. I dropped something in the bathroom and saw under the counter.... the work was very shotty, rushed and not nice. This highlighted all the other details, paint splatters, wallpaper crooked,etc. Dont get me wrong, it looks great, just need a little attention while being done. Must have been rushed."
},
{
"reviewID": 8485488,
"hotelid": 3616,
"userName": "Margie124",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Newburgh, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great hotel, great staff",
"comment": "Hotel is very nice and clean. Staff are very helpful to every need. I travel a lot for business and I must say the beds and pillows at this hotel are the most comfortable around."
},
{
"reviewID": 8485877,
"hotelid": 214,
"userName": "KKJones",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Granite Bay, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location.",
"frequencyID": 2,
"title": "Friendly staff! Nice room.",
"comment": "Only issue was the very loud a/c that kept turning on and off throughout the night and woke me several times."
},
{
"reviewID": 8486143,
"hotelid": 321,
"userName": "MIKA344",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "The Bahamas",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is great.",
"frequencyID": 1,
"title": "Love this place",
"comment": "My family stayed in early Aug and had a wonderful time. the staff was helpful and the location was great."
},
{
"reviewID": 8486154,
"hotelid": 756,
"userName": "babykj5",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Leominster, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It smellsssss sooooooo good in the lobby!!! They have a fragrance machine in the lobby and it smells great!! I want one!",
"frequencyID": 3,
"title": "great staff buttttt",
"comment": "the hallways were extremely HOT & HUMID...the elevators are old and scary - some of them not working properly....that definitely needs to be fixed!!! Other then that - LOVED IT!!!"
},
{
"reviewID": 8486197,
"hotelid": 353,
"userName": "trux",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "la",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "good location",
"frequencyID": 3,
"title": "expensive",
"comment": "everything about this hotel was entirely too expensive. the food was way too high, the gift shop should carry the shine products."
},
{
"reviewID": 8486199,
"hotelid": 802,
"userName": "Atef",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 4,
"title": "Nice Location",
"comment": "Very nice hotel in a good area with nice falls view highly recomended."
},
{
"reviewID": 8486219,
"hotelid": 1506,
"userName": "Malou",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Surrey, BC, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Nice location & staff",
"frequencyID": 4,
"title": "Nice hotel, but.....",
"comment": "Very nice hotel and staff but the double room given to us was very small. A bit claustrophobic. Nothing like the pictures on the Internet. One of the staff, Drew, gave us really good service."
},
{
"reviewID": 8486234,
"hotelid": 914,
"userName": "Domma37",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Clearwater, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly Staff and Great Views.",
"frequencyID": 2,
"title": "Hotel has awesome views and Great Staff!",
"comment": "We loved our stay here. Everything was awesome from the staff to the views and the room itself. Although we never made it to the pool area because of the crowd, we enjoyed cocktails by the pool and went out to enjoy the beach instead which was GREAT! We definitely will be back and recommend this hotel to everyone!!"
},
{
"reviewID": 8486246,
"hotelid": 1557,
"userName": "Steve1968",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lone Tree, Colorado",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Full Service; exceptionally clean rooms",
"frequencyID": "",
"title": "Belvoir West Des Moines",
"comment": "Our stay at your hotel was excellent. The room exceeded our expectations; good value. The bed was most comfortable, the down oversized pillows very well received and the cleanliness superb. The staff was most helpful and directed us to a fine offsite restaurant and much more. We will return."
},
{
"reviewID": 8486276,
"hotelid": 1557,
"userName": "John333",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Brentwood, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Wonderful staff",
"frequencyID": 2,
"title": "Great time and a beautiful place",
"comment": "Would come back again in a heartbeat only exception was couldn't print our boarding passes because printer was down."
},
{
"reviewID": 8486332,
"hotelid": 743,
"userName": "UptownGuy",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor value.",
"frequencyID": 4,
"title": "This hotel has some issues",
"comment": "No hot water at 5:45am on a Sunday. Hotel staff unwilling to do anything other than a simple \"sorry\" from the night clerk watching over the desk. Very disappointed. There are less expensive accomodations in the area that have hot water service in the rooms."
},
{
"reviewID": 8486340,
"hotelid": 127,
"userName": "DontTakeLosses",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Scottsdale, AZ",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Airport noise nominal.",
"frequencyID": 3,
"title": "Marina is Magic",
"comment": "We've stayed for 8 straight years, there is a reason... the sights and sounds of the Marina. Dog friendly, babies welcome, WiFi, nice health club. Only negative is dirty, crumbling parking lot that needs resurfacing for last forever. Matters? Sure, gotta track thru the dirt into hotel. On balance very positive property, still hope they'll spend the $$ and clean up the mess."
},
{
"reviewID": 8486342,
"hotelid": 127,
"userName": "steve13311",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Really enjoyed staying in this hotel",
"comment": "sound insulation could be better in Bay Tower."
},
{
"reviewID": 8486365,
"hotelid": 196,
"userName": "craig15",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Had a great stay",
"comment": "We really enjoyed our trip to Chicago. We were there for our anniversary and our room was upgraded and we received a complimentary breakfast, which was really good. We would definately stay here again."
},
{
"reviewID": 8486372,
"hotelid": 3089,
"userName": "yvette",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "chicago il",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "classy you didnt have a bunch of kids running around in the halls and lobby area .you could hardly tell that kids were there.",
"frequencyID": 2,
"title": "great nite sleep",
"comment": "my stay was great the bed was so nice until we bought everything that we slept on from the Belvoir store.."
},
{
"reviewID": 8486386,
"hotelid": 166,
"userName": "ValetParker",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Valet Service",
"comment": "I was in town for a meeting and had valeted my car. I called down 15mins before I needed my car, expecting it to be there waiting for me. 1hr later my car finally arrived. I was late for my meeting. There was no sense of urgency from the staff to get my car. Also, the hotel promised to email me a copy of my receipt instead of placing it under the door (this was in an effort to be more \"green\"). I still have not received an email with my receipt."
},
{
"reviewID": 8486461,
"hotelid": 196,
"userName": "kel999",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Macomb, MI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "good time",
"comment": "We had a nice time, great location, rooms were very nice, beds comfortable and kids loved the pool.. just wish there was a refridgerator in the room..we have children so it would have been nice to have that, also wish there was free wifi"
},
{
"reviewID": 8486484,
"hotelid": 127,
"userName": "8/12/2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pet Friendly!!!",
"frequencyID": 2,
"title": "Belvoir Review",
"comment": "Love the location, loved the hotel the staff was more tahn friendly. The only problem we had was the bartenders and waiters at pool were less then friendly."
},
{
"reviewID": 8486541,
"hotelid": 270,
"userName": "rkoo",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Good off the strip stay",
"comment": "My only gripe the shower tiles had mildew."
},
{
"reviewID": 8486563,
"hotelid": 3676,
"userName": "AP2012",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Nice oasis of the Highway",
"comment": "This is a really nice place. Kinda of Pricey.. but really nice."
},
{
"reviewID": 8486605,
"hotelid": 3125,
"userName": "edward21",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great rates and pleasant atmosphere",
"frequencyID": 3,
"title": "Pleasant visit in sunny Albuquerque",
"comment": "A comfortable, pleasant hotel."
},
{
"reviewID": 8486629,
"hotelid": 691,
"userName": "dsc1",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Out of the way, difficult to get to, uninformed staff.",
"frequencyID": 2,
"title": "Totally uninformed front dest staff",
"comment": "I called the hotel (twice) before my stay, to inquire about transportation from Union Station to the hotel. Both times, I was given wrong information, which resulted in my arriving later than expected. For my return, I was told that I should use the Supershuttle, which would cost \"about $35.\" Not only would the desk not assist in making the reservation, but the actual cost would have been $85 -$90, and I was left scrambling again."
},
{
"reviewID": 8486659,
"hotelid": 1021,
"userName": "Guest89",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Enjoyed the Stay",
"comment": "Hotel was great overall. The only bad thing I could say is about the squeaky front door of the hotel room. Other than that it was a great hotel."
},
{
"reviewID": 8486683,
"hotelid": 1317,
"userName": "JL50",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Delray Beach, FL, USA",
"arrivalMonth": "6/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor Service. Room in poor condition.",
"frequencyID": 4,
"title": "Disappointed",
"comment": "Poor Service... Room shaby. Bathroom not clean..."
},
{
"reviewID": 8486693,
"hotelid": 166,
"userName": "CJM664",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Bergen, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Valet parking service is separate from the hotel which makes payment confusing.",
"frequencyID": 2,
"title": "AC in Room",
"comment": "The ac unit in the room makes a very abrupt sound, that startles you while your sleeping. The thermostat is located just under the discharge, which means you have to adjust the ac down to compensate for the false cool reading."
},
{
"reviewID": 8486747,
"hotelid": 3054,
"userName": "mike956",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 1,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "McAllen, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 1,
"title": "great location",
"comment": "For my families first vacation in years, we couldn't have chosen a better location. With a great view of downtown indianapolis we came home with great pictures for our album, not to mention the great food and drinks served in the bar and grill located in the lobby."
},
{
"reviewID": 8486836,
"hotelid": 96,
"userName": "MKJG",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best Staff at a reasonably priced hotel. You could pay double and people would still not be this gracious.",
"frequencyID": 4,
"title": "Comfortable beds - great staff",
"comment": "This is the second time we have stayed here since the first time was such a great experience. This time again the staff was exceptional. Only glitch was we reserved 2 double beds and when we got to the room it was 1 king. We switch rooms and got the LAST 2 double bed room. In the morning we could smell cigarette smoke in the bathroom (coming in from the ventilation system) - very strange. But slept great - the beds are awesome and the indoor/outdoor pool is great for the kids."
},
{
"reviewID": 8486837,
"hotelid": 196,
"userName": "BillGD55",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Belmont, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, centrally located in downtown Chicago and outstanding customer service!",
"frequencyID": 1,
"title": "Great Hotel and Outstanding Service!",
"comment": "My stay in this hotel far exceeded my expectations. The hotel staff was exceptionally professional, friendly and helpful. The room was clean and comfortable. The fitness center was also very well equipped. I would highly recommend the Chicago Belvoir Hotel and Towers. I am defintiely coming back to stay at this hotel the next time I'm in Chicago."
},
{
"reviewID": 8486886,
"hotelid": 115,
"userName": "EMac",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "This hotel was beautiful. We stayed in a King Suite and it was lovely. However, we were not told that the pool was under construction when we checked in, and only found out after we changed into our suits and went to use it. If we had known ahead of time, it may have effected what hotel we stayed at. Also, The concierge was not aware that they recommended a restaurant that was closed for repairs, and we were not told that the local restaurants closed for lunch at 2:30 and did not re-open until 5."
},
{
"reviewID": 8486908,
"hotelid": 177,
"userName": "Fezubia",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not up to Belvoir Standards",
"frequencyID": 4,
"title": "Poor Representation",
"comment": "My daughter is starting college in Tucson and I was hoping this could be my regular stay location since it is in town, and La Paloma is a little far away. Unfortunately, it was a miss and not a hit."
},
{
"reviewID": 8486912,
"hotelid": 995,
"userName": "Disney10211",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Union City, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very nice with a great location.",
"frequencyID": 2,
"title": "Showing her age.",
"comment": "We adore the ASH. The rooms and lobby appeared a little worn. Both rooms we stayed in over the past two stays had carpet stains and shower drainage issues. I would stay at ASH again i'm just not sure how likely I would be to recommend ASH to someone else. Especially at high dollar peek season rates."
},
{
"reviewID": 8486977,
"hotelid": 3175,
"userName": "Smiley",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Austin, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Beds are simply amazing!",
"frequencyID": 4,
"title": "Amazing Hotel, Great Location!",
"comment": "This hotel is so amazing and each and everytime we stay there, the experience gets better. We love the beds the most and we always sleep better than we do at home. We had our grown daughter with us this time and she loved it too! We will always stay here whenever we are in Arlington, no doubt about it!!!"
},
{
"reviewID": 8487448,
"hotelid": 196,
"userName": "manatee73",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Harrisburg, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is great. Good for families & business travelers too.",
"frequencyID": 3,
"title": "Great Location",
"comment": "Close to the navy pier yet walking distance of the mag mile too. Concierge desk was wondeful--Paula was a great help. THey also have a shuttle to the Horseshoe casino in Hammond, IN. From our window we could see the various tour boats ride by. Yet this hotel is quiet and not noisy at all. Everyone was so friendly and professional."
},
{
"reviewID": 8487517,
"hotelid": 881,
"userName": "Lewiston12",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lewiston, ID, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great place to relax.",
"comment": "Room was very comfortable with enough room to have a few guests - little footstools/automans were a good touch. Having 24-hour access to spa/pool was great! Extremely quiet given that location is at airport."
},
{
"reviewID": 8487562,
"hotelid": 760,
"userName": "Jackie5",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, Florida",
"arrivalMonth": "7/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service-Excellent , great location",
"frequencyID": 2,
"title": "outstanding emplyees",
"comment": "We have stayed there many times and rack visit gets better and better. The employees are outstanding. One in particular. The front desk clerk by the name of Taneka , I do believe thats her name. She mad our last vist just beautiful.."
},
{
"reviewID": 8487671,
"hotelid": 166,
"userName": "jonescrew",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Maryland",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and clean!",
"frequencyID": 2,
"title": "We'll be back",
"comment": "What a great location - walking distance to so many attractions. The rooms were exceptionally clean. It looked like it had been recently renovated, everything was like new. The staff was very friendly and helpful. I didn't get a chance to take advantage of the pool but it looked very inviting as well. We enjoyed a drink at the Taste and although the bartender/waiter was very busy with a large wedding party we weren't ignored. I checked into hotels to stay while attending a concert at the Susquehanna Bank and this was the perfect place. We booked the Philly Overnight Pkg which included parking and the rate was still cheaper than a lot of other hotels. We will definitely be going back for a night of partying in Philly."
},
{
"reviewID": 8487781,
"hotelid": 380,
"userName": "Mike2111111",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Minnesota, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 4,
"title": "This hotel has a good location",
"comment": "Enjoyable experience. Staff extremely friendly"
},
{
"reviewID": 8487813,
"hotelid": 1364,
"userName": "BJ1212",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Illinois",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly and Professional Staff",
"frequencyID": 3,
"title": "This hotel has great rooms and space for family gatherings",
"comment": "Great accommodations, safe environment, clean and spacious. Staff friendly and went out of their way to meet our needs. Location allowed us easy access to St. Louis attractions and it was easy for out-of-state commuters to move around the city, even without a GPS."
},
{
"reviewID": 8487954,
"hotelid": 468,
"userName": "AM007",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CT",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Hotel Service needs improvement",
"comment": "I checked into the first room that had the shower broken...after a while they moved me into a different room which was next to the elevators and it was very noisy. During the checkout, they charged me more because of my new room."
},
{
"reviewID": 8487979,
"hotelid": 468,
"userName": "1of1debb",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "One thing is the pool(s), so many to choose from.",
"frequencyID": 2,
"title": "15 years later, it was better",
"comment": "About 15 years ago, I stayed at the Dolphin for free while my friend went to a convention there. I never forgot the trip and decided to pay for a stay there this year. Just a few of the perks: the great location to the parks, no driving anywhere, Starbucks in the room, the pools are amazing, cleanest and best room I've stayed in, firework show every night nearby. There's more, but find out for yourself. I hope to make this an annual trip."
},
{
"reviewID": 8487987,
"hotelid": 468,
"userName": "Baleigh1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "DeBary, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Backdoor to Disney",
"frequencyID": 2,
"title": "Hotel has great features",
"comment": "The Dolphin is a wonderful experience with its location, the amentities the hotel has are excellent. The restaurants are superior to other like propertities and other locations in Florida."
},
{
"reviewID": 8488190,
"hotelid": 1703,
"userName": "Beth13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Breckenridge, CO",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location!",
"frequencyID": 2,
"title": "Fabulous Suite!",
"comment": "Our room was beautiful and well maintained. Very comfortable as well!"
},
{
"reviewID": 8488288,
"hotelid": 1703,
"userName": "Beth13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Breckenridge, CO",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great spot",
"frequencyID": "",
"title": "Great Stay",
"comment": "Fabulous location and cozy room"
},
{
"reviewID": 8488365,
"hotelid": 713,
"userName": "grampsintucson",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tucson, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "clean and comfortable",
"frequencyID": 2,
"title": "comfortable",
"comment": "room was clean, large and the bed very comfortable"
},
{
"reviewID": 8488477,
"hotelid": 1236,
"userName": "Sloopy98",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect location and great features",
"frequencyID": 2,
"title": "Great service, ammenities and location",
"comment": "Perfect location for getting to local meetings and sites as well as getting on the highway. Walking distance to city hot spots - music, restaurants, sports. The service was helpful, friendly and accessible. Travelling on a mix of business and pleasure, the features of the hotel were perfect for professional purposes as well as for the family."
},
{
"reviewID": 8489129,
"hotelid": 802,
"userName": "Dean21",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Newport Beach, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Staff needs help in hospitality",
"comment": "Your staff was not the friendliest group of people. Chris at the front desk should think about a job as a mortitian. His people skills are not up to par. Everytime we asked for something we were told that their were three major events and no staff available. It seemed as if the entire facility was understaffed. It seemed as though the entire staff was overwhelmed. My family vacation should not suffer becuase your hotel is completely booked."
},
{
"reviewID": 8489944,
"hotelid": 1995,
"userName": "Madmax",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Succasunna, Roxbury Township, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The front desk is poorly trained.",
"frequencyID": 2,
"title": "Staff is not good",
"comment": "I stayed in this hotel for two nights with my daughter. When we arrived, all seemed good. Hotel is pretty and clean. At 7:20 I realized that I had one pod, one creamer and one packet for coffee. I called the front desk and he told me \"I'll see what I can do\". I called back 30 minutes later and was told \"I'll do my best\". That is really not ok. I seank the one cup i could At 8:30 I cancelled my request and went out for coffee. When we came back the room was not cleaned, the bed was made, but the empty used coffee cup was on the nightstand. The bathroom was not clean either. That night I called the front desk at 10:30 and asked for extra towels and coffee again. The response was \"I'll see what I can do\". I asked if he could tell me what that meant and if the towels and coffee were coming and he said \"ya know, I'm really busy\". 45 minutes later they arrived. I am so disappointed. The hotel was packed with a family reunion. We were definitely treated like second class guests. I used 6000 points. In not happy at all."
},
{
"reviewID": 8490536,
"hotelid": 1138,
"userName": "Gado",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Rolling Hills Estates, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location off of 101 Freeway. Located on water and close to wine tasting.",
"frequencyID": 4,
"title": "Exceptional stay in every facet!",
"comment": "My wife and I really enjoyed our stay and would return anytime we are in the area. Exception service in the BPG Lounge on the 4th floor. Room was clean and comfortable. Manager was prompt and helpful when I called about a future group trip. A+"
},
{
"reviewID": 8490772,
"hotelid": 1364,
"userName": "ethanboy",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Memphis, TN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "century old hotel building",
"frequencyID": 3,
"title": "nice staffs",
"comment": "the staff well accommodated our needs, and automatically upgraded our room from king deluxe to king suite without even asking them."
},
{
"reviewID": 8490781,
"hotelid": 166,
"userName": "BB62",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Bahamas",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location - walking to sites and restaurants",
"frequencyID": 2,
"title": "Nice hotel",
"comment": "Staff was good. The hotel was clean and in good shape in the rooms and public space. Bed was comfortable and AC worked great. There was some confusion on where the ice machines were located."
},
{
"reviewID": 8490826,
"hotelid": 315,
"userName": "RMC3",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "PHILADELPHIA PA",
"arrivalMonth": "7/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "PARKING. PARK ACROSS THE STREET MUCH CHEAPER",
"frequencyID": 3,
"title": "ELEVATOR PROBLEMS",
"comment": "GREAT LOCATION BUT ELEVATORS WERE TERRIBLE. GUEST SERVICES WERE NOT VERY HELPFUL. NO CLUB LEVEL LOUNGE"
},
{
"reviewID": 8490827,
"hotelid": 914,
"userName": "Jackie58",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ontario, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Hotel staff seem very quick to make amends by providing little \"rewards\" for hotel shortcomings (e.g. free breakfast when the TV remote stopped working)",
"frequencyID": 2,
"title": "Hot and cold",
"comment": "The cold water in the sink never really got very cold, and the tap in the tub was labelled backwards. Took cold showers until I figured it out! Bonus for guests was leftover garbage in one of the drawers."
},
{
"reviewID": 8490830,
"hotelid": 127,
"userName": "Brian10",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Antonio",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location and wonderful view",
"frequencyID": 4,
"title": "Know All The Hidden Costs",
"comment": "Whenever anyone may be looking to comparing the total costs of staying at a hotel, be sure to know about this Belvoir: No refrigerator, but there is a stocked 'charge per item' refrigerator in the room ($9.00 for a liter of water); Internet charges $12 or $18 per night depending on speed; $15 continental breakfast (very poor quality); and expensive \"self-park\" charges. The room had a spectaular view, but the carpet has significant stains. The bed was very comfortable with a good variety of pillows. Nothing special about the complementary soaps, shampoos, etc. My recommendation: carefully evaluate all the micro-charges that can significantly increase the 'per-night' charge for this hotel."
},
{
"reviewID": 8490864,
"hotelid": 3068,
"userName": "suzieq62",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "North Carolina",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Quiet and Comfortable.",
"comment": "Very comfortable...loved the king bed and bedding. We were lucky enough to get a room at the end of the hall....very quiet..nice view off the balcony. We will come again."
},
{
"reviewID": 8490932,
"hotelid": 1021,
"userName": "Buffy",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Good f eatures",
"comment": "Great hotel. Only issue is highway noise."
},
{
"reviewID": 8490936,
"hotelid": 3207,
"userName": "blue13",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Delaware, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is a nice hotel with nice facilities. Poor lighting; long wait in line; need constant reminding",
"frequencyID": 3,
"title": "staffing",
"comment": "This hotel definitely needs more front desk staffing and a better door key system. Our keys needed to be redone everyday. Waiting in the long lines was a waste of time and frustrating. Also with 4 in the room one would think the housekeeping would put in extra towels and cups. No. had to constantly ask. We did leave daily tips and still poor service."
},
{
"reviewID": 8490943,
"hotelid": 421,
"userName": "VR13",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Puerto Rico",
"arrivalMonth": "7/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a bussiness hotel so there is always much movement and activities in the lobby",
"frequencyID": 2,
"title": "Overall Excellence",
"comment": "This hotel is well located so that Broadway and many more dynamic areas of NYC can be accessed readily. We walked to most places of interest."
},
{
"reviewID": 8491037,
"hotelid": 760,
"userName": "NAMC",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "excellent location",
"frequencyID": 3,
"title": "Staff very friendly and professional",
"comment": "Front desk staff were very helpful. Not realizing it was Key West's mini-lobster fest weekend, it was so refreshing when staff assisted in finding the best rate for me and a lovely suite for a tired/exhausted walk-in at 9pm after flying that morning from New York and driving to the Keys from Ft. Lauderdale. The suite, with a huge walk-in shower, plush towels, pristine bed linens and 2 TV's was absolutely heavenly. Breakfast menu selections and attentiveness of the wait staff resulted in an elegant start to a great day!"
},
{
"reviewID": 8491055,
"hotelid": 1324,
"userName": "Nothappy51",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Wisconsin",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "$9.95 per day for wi-fi service. Rediculous",
"frequencyID": 4,
"title": "No bang for the buck",
"comment": "Reasons I will never stay at a Sheaton again: $9.95 wi-fi fee, $4.00 water for my enjoyment, no refrigerator in room, no microwave in room, no free breakfast, $1.00 phone calls. TV was nice, Bed and linens were very nice."
},
{
"reviewID": 8491706,
"hotelid": 353,
"userName": "MG2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Worth, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location to French Quarter & Bourbon Street",
"frequencyID": 1,
"title": "Great location",
"comment": "I stayed at this hotel to attend the Arena Bowl football game. Hotel is under renovation so ask for a renovated room. My only issues were that the bathroom had only been tidied up, not cleaned, you could see water marks, etc on the vanity. Don't think that the carpet in the room had been vacuumed either because there were some white paint chip looking items on the carpet. Overall though the staff was great, room was very nice, bed was super comfortable, room stayed cool and was quiet. The hotel is only 3 blocks from Bourbon Street 1 direction and about 3 blocks to Harrah's the other direction and it across the street from the French Quarter. I would stay at this hotel again."
},
{
"reviewID": 8491731,
"hotelid": 127,
"userName": "VegasVacation",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Make sure you get the rooms you reserved when you check in!",
"frequencyID": 2,
"title": "Horrible Experience!",
"comment": "I reserved two Traditional Bay Tower rooms for a weekend so I could take my family to SeaWorld. We were coming in from Las Vegas and I knew we were going to be late so I called ahead to make sure they knew we would be arriving late. We arrived around 2am and checked in at the Bay Tower. Juan at the front desk was very rude and told us that we would have to stay in the other tower (Marina Tower). We drove back over to the other tower and found our rooms after walking to the opposite side of the tower, outside and down some stairs. The rooms were filthy and extremely small. I would not have paid $50 to stay in these rooms called the 'Lanai Tower'. The doors were facing an open outdoor style hallway facing a dirty rundown parking lot with no type of security. Juan at the front desk did not even bother to give us any details about this room. We had 3 adults and 4 children and the rooms were too small to accommodate everyone as I specifically requested some roll away beds which were not available in this location. I tried to explain to the desk clerk that these were definitely not the rooms I reserved and they were unable to accommodate our needs. She did not seem to understand me and kept saying they had no availability and the rooms in the Bay Tower were EXACTLY the same. I do not understand how I could have a reservation and not be able to check in to the rooms I reserved. We ended up staying the night in these rooms and being moved the next day to the rooms I originally reserved. The rooms in the Bay Tower were much nicer, cleaner and larger so the fact that we kept being told they were the same is not true. I was upset over this entire experience and will not be staying here again. Also, if you are military or veteran, stay away! We paid for the rooms using military vouchers and I suspect that is why our rooms were downgraded! NOTE: We were comped breakfast and parking (both very overpriced!) after a long argument with the desk clerk at 2AM!"
},
{
"reviewID": 8491746,
"hotelid": 83,
"userName": "PointsHog",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Virginia, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is great!",
"frequencyID": 3,
"title": "Best Staff EVER",
"comment": "Jayson checked us in and set the tone from the start. He was awesome. My wife and I felt very special and welcome at the hotel."
},
{
"reviewID": 8492051,
"hotelid": 1364,
"userName": "Dimples",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Illinois, USA",
"arrivalMonth": "4/2012",
"datePosted": "8/15/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Pretty old and needs to be renovated.",
"frequencyID": 3,
"title": "Room unsatisfactory",
"comment": "We requested a non- smoking room since my daughter and husband has asthma but we got a room that smells like cigarette smoke. We are not happy about it."
},
{
"reviewID": 8492092,
"hotelid": 2003,
"userName": "WF2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "This hotel has great features",
"comment": "family enjoyed pool and the downtown area"
},
{
"reviewID": 8492099,
"hotelid": 1556,
"userName": "OboBobo",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "LA, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "$14/night for parking",
"frequencyID": 2,
"title": "Hottest San Diego Week -- A/C Went Out",
"comment": "We stayed on the 14th floor for 3 days in a suite that was clean. Aside from the popcorn ceilings, the suite was large and airy. There are no free power plugs near the desk area so working was challenging. While staying there, the A/C went out from noon on a Saturday until we left on Sunday afternoon. This is not necessarily a fault of the Belvoir, but it was miserable. We were comped breakfast but it was a rough night. San Diego is normally in the 70's but it was a humid 85-90 this weekend. I thought we were in Florida."
},
{
"reviewID": 8492128,
"hotelid": 1726,
"userName": "Roast",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Toledo, OH",
"arrivalMonth": "8/2012",
"datePosted": "8/15/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff are some of the best in the business!!",
"frequencyID": 4,
"title": "Awesome!",
"comment": "Everything about this hotel from the staff, to the room, location, and service is awesome. I would highly recommend this hotel to anyone traveling to MB!"
},
{
"reviewID": 8492372,
"hotelid": 127,
"userName": "yosafe",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "its clean",
"frequencyID": 3,
"title": "relaxing",
"comment": "Our three days at Belvoir was satisfactory."
},
{
"reviewID": 8492423,
"hotelid": 3115,
"userName": "Marcus54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Indiana, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "My room was very clean",
"frequencyID": 2,
"title": "My stay",
"comment": "Keep up the good work. I stayed on the club floor and the staff was great."
},
{
"reviewID": 8492435,
"hotelid": 83,
"userName": "JYNELL",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Altadena, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "All your needs will be addressed and accommodated and the beds are ridiculously comfortable. Ok, I said two things, I couldn't help it.",
"frequencyID": 1,
"title": "AWESOME!",
"comment": "The Belvoir met ALL our needs. Including but not limited to the shuttle to Universal City Walk, and amenities. The entire staff was pleasant and professional. Great food and room service as well. I definitely would recommend staying at the Belvoir to family and friends. I'll be back!"
},
{
"reviewID": 8492487,
"hotelid": 1138,
"userName": "GinaOnMaui",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maui, Hawaii",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Five Star quality hotel and very conveniently located",
"frequencyID": 4,
"title": "Five Star Hotel with Convenient location",
"comment": "I travel extensively and appreciate a quality hotel when I uncover one. I own condos and am very particular about cleanliness and presentation and this hotel met all my requirements."
},
{
"reviewID": 8492551,
"hotelid": 3205,
"userName": "ann1970",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pine, CO",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great pool and very comfortable beds. Easy location and access to internet and other technical services.",
"frequencyID": 1,
"title": "This hotel is great for the whole family",
"comment": "The pool is clean and having lunch served there allows you to fully relax all day while the kids play. The rooms are immaculate and the staff is ready anytime to fill any need or fix any problem. Everyone, from room service, to bell man, to the manager on staff was absolutely helpful and very nice. Room service food was not the best....but the charge was taken off as it was not up to standards. Great location....highly recommended!"
},
{
"reviewID": 8493106,
"hotelid": 468,
"userName": "Carl2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Columbia, SC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Another delightful stay, but...",
"comment": "Housekeeping wasn't up to the usual standards. The balcony furniture were completely covered with black soot. I cleaned it myself. A couple of mornings tea bags weren't replaced. Also it would be nice if a regular black or English Breakfast was in the tea assortment. We did tip housekeeping everyday. Still, some of the nice touches we've seen in the past weren't happening. The pen wasn't replaced. Overall the room itself was cleaned properly. The refrigerator never got cool enough. The thermostat was tricky. Didn't shut itself on and off. We had to use the on/off switch. BPG check in was excellent. Joel is terrific. We love Swan and Dolpin and have stayed many times. We will be back, of course."
},
{
"reviewID": 8494389,
"hotelid": 430,
"userName": "Jakee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cleveland, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "No free wifi.",
"frequencyID": 4,
"title": "Nice Hotel",
"comment": "The room was rather large and clean with a great view of the Charles River and Cambridge. The bathroom was somewhat small, but my stay was short. The staff were all very friendly. I would stay there again."
},
{
"reviewID": 8495066,
"hotelid": 1282,
"userName": "hutchfam",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is great and very accomodating",
"frequencyID": "",
"title": "The hotel and staff are great",
"comment": "we had a great experience staying at this hotel. The staff was great and rooms were very clean and well appointed."
},
{
"reviewID": 8495076,
"hotelid": 468,
"userName": "vw93",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Horseheads, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Hotel Stay",
"comment": "We ate at the Fountain several times and loved the service, speed, and menu. Accessibility to Epcot and Hollywood Studios by boat was also a plus. We did have a chance to enjoy the pool but the area was very nicely done."
},
{
"reviewID": 8495106,
"hotelid": 3207,
"userName": "JerseyGuy",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very large facility",
"frequencyID": 4,
"title": "Bumpy at first",
"comment": "At first, I was booked into a dirty room. When I advised the front desk, no apologies provided, she just put me into another less desirable room. I had to complain to her manager and they made good on the situation with a nice upgraded room for the probelms I was faced with. As a long standing BPG member, I still had to move rooms 3 times which should never happen."
},
{
"reviewID": 8495430,
"hotelid": 829,
"userName": "mwts",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Very nice hotel",
"comment": "The staff were very friendly and helpful and the restaurant had great food. There was a shuttle that ran to the metro to make sightseeing much easier."
},
{
"reviewID": 8495509,
"hotelid": 1703,
"userName": "IsaDebb",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Short walk to the convention center and lots of places to eat within walking distance.",
"frequencyID": 1,
"title": "Beautiful Hotel",
"comment": "Great and memorable stay! Staff were all polite and helpful, even while trying to accommodate hundreds of people from the convention. The temperatures were 3 digits this week, extremely hot, but it was a pleasure returning to our room at the end of the day and crawling into that comfortable bed. My husband and I loved every minute of our stay! On our next visit to Phoenix, we will stay at the Belvoir!"
},
{
"reviewID": 8495562,
"hotelid": 344,
"userName": "Skeets",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Disappointed",
"comment": "No parking unless you want to wait for valet. Parking lot is behind hotel and is packed. Took 20 minutes to check in. Long line at front desk. Fire alarm went off in the middle of the night, twice. Toilet paper roll was wet. Yuck! Staff was nice."
},
{
"reviewID": 8495632,
"hotelid": 1784,
"userName": "Bmp40",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Ft Worth, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The food is delicious and Catering Staff is excellent.",
"frequencyID": 4,
"title": "Enjoyed the Ft Worth aviance",
"comment": "We chose the Belvoir Catering for our 40th Anniversary Celebration. We chose to stay at the hotel two nights but ran into snafus along the way that give us pause to want to return! The dinner was absolutely delightful and delicious! The hotel stay not so much! Our reservation was not combined as we were told it was (we made a special stop to combine our reservation with the one set up by our Catering Director). At check in we found that not to be the case and finding a King Suite was a challenge. The check-in staff was supposed to inform us of a Spa gift cert. that our children had provided for us. It was not. The fruit tray sent to our room with sparkling water bottles had no opener to open the bottles. No kleenex in the room. Housekeeping did not restock water bottles and lotion the 2nd morning. Our room AC was so loud we could not hear conversation, tv, or even the trains outside! And finally - to the decorator - the bed post of the lovely King bed is right in the middle of the tv screen when watching tv from the bed. To end on a positive note - Valet was outstanding! Our dinner was delightful. Catering & Events the star of this property."
},
{
"reviewID": 8495671,
"hotelid": 353,
"userName": "Nechlaw",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Houston, Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "A great place and usually a great bargain",
"frequencyID": 4,
"title": "Great place; but if BPG Platinum, avoid the local amenity",
"comment": "This is one of our first choices when staying in New Orleans--the location is perfect, and the facilities are nice (though the pool is ridiculously small). We decided to go with the local amenity as our BPG Platinum check in bonus instead of 500 points--it was supposed to be a gift packet of Abita beer and several other local delicacies. Sorry to sound haughty, but we really wanted this! After 2 days and 2 requests, we finally received a basket with a couple Hershey and granola bars, an overripe banana, and a couple of bags of Zapp's potato chips (the only local touch). Definitely go with the points!"
},
{
"reviewID": 8495686,
"hotelid": 636,
"userName": "Lieutenant",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Porstmouth, NH",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice staff.",
"frequencyID": 1,
"title": "Nice Staff",
"comment": "Good location. Attentive staff. Housekeeping slightly lacking, Scum around edge of pool, not inviting."
},
{
"reviewID": 8495742,
"hotelid": 196,
"userName": "BizTrav13",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "LB Bistro and Patisserie offers great quality food selection at breakfast plus great service.",
"frequencyID": 4,
"title": "Great Service at LB Bistro and Patisserie",
"comment": "I recently stayed at the Belvoir Hotel and Towers in Chicago and would like to say that the service at LB Bistro and Patisserie was great. I would like to especially thank Tamding, Alex, and Sharaya at the LB Bistro and Pastisserie. In addition, the quality and food selection at the buffet was great. I stress the quality and the food selection as it was not just an ordinary breakfast buffet. Housekeeping also did a great job with cleaning my room. The only negative experience I had at the hotel was the fact that it took forever for guest services to answer their phone when I called at around 5 a.m. in the morning since I had an issue with the internet connection. No matter what time of day, guest services should still answer their phone when a guest is calling especially given the various time zones that a guest could potentially be from or working under."
},
{
"reviewID": 8495784,
"hotelid": 350,
"userName": "Ennis",
"overall": 4,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "August Trip",
"comment": "Recommend adding Gold members to Club Level Access"
},
{
"reviewID": 8495975,
"hotelid": 15,
"userName": "RovingReverend",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Connecticut",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location. Rooms are nice, but small.",
"frequencyID": 2,
"title": "Wrong rooms- waited a long time for correction",
"comment": "I was given a room with a King bed. I called the front desk. The woman said she would be \"right up\" with a key to a room with two queen beds. I waited twenty minutes and had to call again. She said she had a line of people and would call the maintenance man to bring me the key. There was a family with a handicapped child sitting on the floor in the non-airconditioned hallway that were promised their rooms were connected. The rooms were not connected. It took 20 minutes to get this corrected. The husband had to go back down to the desk to get the keys."
},
{
"reviewID": 8496297,
"hotelid": 48,
"userName": "jcr22046",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "needs improvement",
"comment": "The room did not have that clean feeling we all want. A light was burned out in the bathroom. The tissue box was re-stuffed with tissues from the previous box. The halls had dirty dishes outside the room doors when I checked in at 7pm and the same dishes were there the next morning when I checked out. Restrooms in the lobby area were not clean, and the cleaning cart was parked outside one for about 6 hours (we were there all day for a meeting). Overall, did not meet my expectations for a Belvoir."
},
{
"reviewID": 8496429,
"hotelid": 814,
"userName": "SRand",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Gloucester, VA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Awesome Staff",
"frequencyID": 2,
"title": "Great Renovation",
"comment": "The Staff at C/I was fast, courteus and very friendly. Rioom was awesome, clean, great view. Bedding was very comfy, slept wonderfully."
},
{
"reviewID": 8496734,
"hotelid": 1995,
"userName": "NJersey",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Montvale, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff really strives to make your stay enjoyable.",
"frequencyID": 1,
"title": "Great Stay",
"comment": "I having nothing negative to say. We had a wonderful stay in a clean, comfortable room. The staff was exceptionally friendly, check in & check out were quick & the food in the restaurant was very good."
},
{
"reviewID": 8496758,
"hotelid": 662,
"userName": "Karen714",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Southern California",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "More than expected",
"frequencyID": 3,
"title": "Wonderful",
"comment": "We stayed here to attend a function at the Fairplex next door. Perfect location as there is a gate to walk through and you are there. Our room was spotless with a comfortable bed. The staff was remarkable. We are trying to think up a reason to go back."
},
{
"reviewID": 8496811,
"hotelid": 802,
"userName": "Deborah2171",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cuyahoga Falls, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Akron-Falls Belvoir is a great place to be or stay!",
"comment": "In addition to a marvelous indoor pool, this Belvoir has Piatto Nuevo, an excellent restaurant with breathtaking views, an inviting Club Lounge on the Club Floor, and friendly, accommodating, hotel staff. We always look forward to returning here. We also had five family events here including significant reception birthday parties and wedding anniversary receptions for my parents - - 60th, 65th, and 70th anniversaries!"
},
{
"reviewID": 8496868,
"hotelid": 1317,
"userName": "Jadon61",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Needs Improvement",
"comment": "Carpets were stained and room had a foul odor. Bed was comfortable and bathroom was clean. Stayed here for 1 night while waiting for a flight to New York. Staff was professional and accommodating."
},
{
"reviewID": 8499046,
"hotelid": 1776,
"userName": "SergioR",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Rochester, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Good rooms",
"comment": "The room was very nice. We did not receive any benefit for being a gold member, as most other BPG hotels provide (Free wifi, drinks, etc.)"
},
{
"reviewID": 8499210,
"hotelid": 196,
"userName": "AB304",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great hotel",
"comment": "We had an excellent experience at the hotel. Beds were very comfy, the service was very good, and it was in a great location."
},
{
"reviewID": 8501857,
"hotelid": 802,
"userName": "NAZRUIZ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CHICAGO",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "THE VIEW IS AMAZING! AND THE PEOPLE ARE GREAT!",
"frequencyID": 2,
"title": "ZENFUL!!",
"comment": "THIS PLACE WAS AMAZING AND VERY COMFORTABLE. THE STAFF WAS VERY FRIENDLY AND THEY MET ALL OUR EXPECTATIONS. THERE STAFF WAS SO EASY TO TALK TO AND THEY WERE VERY ACCOMIDATING. THERE FOOD WAS EXVELLENT WE ATE THE RESTRAUNT ABOUT FOUR TIMES AND ALL FOUR TIMES IT WAS EVEN MORE IMPRESSIVE. THE VEIW IS UNBELIEVABLE AND THE POOL IS EVEN BETTER! VERY RELAXING WE CANNOT WAIT TO GET BACK ASAP!!"
},
{
"reviewID": 8502146,
"hotelid": 127,
"userName": "HMuel",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Mesa, AZ",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Dont stay here",
"frequencyID": 2,
"title": "Wont be back",
"comment": "My boyfriend and I recently stayed at Belvoir San Diego 8/11-8/13/2012 and I must say I was very unsatisfied due to the following encounters:"
},
{
"reviewID": 8502717,
"hotelid": 1564,
"userName": "Gene",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "San Francisco, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Always get a River View room which have balconies. City View rooms do not have balconies and the view is blocked by a huge tall glass/cement office building",
"frequencyID": 4,
"title": "Very good location on the River",
"comment": "Very very disappointed in that I did not receive a River-View room since that is what I had made the reservation for at that rate (no adjustment was made on the rate). The check-in clerk (3am in the morning) was not very friendly and mumbled - - so we really didn't understand what he was saying. Looking out a window at a very tall glass and cement building wasn't very enjoyable. Although we did find that the Dining Room & Bar staff and day-time desk clerks were excellent."
},
{
"reviewID": 8502758,
"hotelid": 664,
"userName": "I2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pennsylvania, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Beach",
"comment": "The beach is fantastic and the location of the hotel is very nice. Disappointing is that you have to pay extra for internet in the room, umbrellas at the beach and parking."
},
{
"reviewID": 8502951,
"hotelid": 3748,
"userName": "Dlaudano",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel is recently remodeled and really nice. The staff is vary helpful and professional.",
"frequencyID": 3,
"title": "Amazing experience",
"comment": "I love the hotel and the staff. The staff are extreemly well trained and attentive to your needs. The rooms are clean and a joy to be in. I love the hotel and the treatment ."
},
{
"reviewID": 8503179,
"hotelid": 1162,
"userName": "melweb",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "parking issue",
"comment": "Only problem I had with this hotel was the parking situation. Friends could not come in and out with out a key, other Grandbourne hotels do not charge them to come visit. Hotel is looking good with revamp, still alot to do, especially the elevators,"
},
{
"reviewID": 8503198,
"hotelid": 96,
"userName": "Melandpo",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, nice indoor/outdoor pool.",
"frequencyID": 2,
"title": "Grandbourne Quality",
"comment": "I can't figure out why there were negative reviews of this hotel. The front desk staff were very cordial and accommodating when checking in as well as whenever I had any questions. My one complaint was with housekeeping. The rooms were very clean, however, instead of replacing the plastic cups in the bathroom, they rinsed one of them out and placed it back on the counter - that was bizzare. We also had an issue with Wi-Fi service, but once we reported the problem it was taken care of ASAP. Great customer service!! One last thing, I like the idea of if you choose not to use house-cleaning for a day, you can earn 500 BPG award points. That's great for folks that spend minimal time in their room. We enjoyed our stay and will continue to stay at Grandbourne properties whenever possible."
},
{
"reviewID": 8503288,
"hotelid": 421,
"userName": "Pablo2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Denver, Colorado",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service",
"frequencyID": "",
"title": "Very warm and helpful staff",
"comment": "I was on a very demanding work schedule during my recent stay - 14-15 hour workdays. Throughout my stay all staff that I had contact with were very warm, helpful and competent. I got very sick due to bad food consumed elsewhere, and when I spoke with a concierge to find a place where I could get a very mild dinner she not only gave me good advice she decided to give me a credit against my bill for room service. This was unasked and unlooked for, but very much appreciated and indicative of their approach to service."
},
{
"reviewID": 8504407,
"hotelid": 127,
"userName": "Love2travelx5",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Two separated towers",
"frequencyID": 2,
"title": "Location is its best feature",
"comment": "The location is ideal for all of the parks, downtown, coronado...however, the hotel was a bit old and in need of remodeling. The bathrooms, in particular, were old and the wear and tear could not be hidden. They were not as clean as I would expect and the water had a bad smell like rotten eggs. Would recommend only because of the location."
},
{
"reviewID": 8505087,
"hotelid": 2017,
"userName": "Boomerboy",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Charleston, SC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They will make sure you have a nice stay.",
"frequencyID": 2,
"title": "Great time",
"comment": "Although the hotel was very busy with a golf tournament in town, we were treated like we were important guests. My daughter really enjoyed our trip to Charleston and the comfortable room we had to relax in. I did, too. \"Thank you!\" to the staff!"
},
{
"reviewID": 8505655,
"hotelid": 1703,
"userName": "JohnL",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 1,
"title": "WIFI Unacceptable",
"comment": "Most hotels and motels (even cheap ones) have free Internet connections, either ethernet or wifi. I was able sometimes to connect to the Belvoir Club free wifi, but not always. To pay $14.95 for one day of Internet is rediculous unless you are a business person with an unlimited expense account."
},
{
"reviewID": 8506301,
"hotelid": 102,
"userName": "BigAl45",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bakersfield, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful lobby and grounds, nice rooms, good value.",
"frequencyID": 2,
"title": "Hotel is understaffed in summer",
"comment": "Three things cause me to suspect that the Belvoir Crescent cuts way back on staff in summer when few visitors come to Phoenix:"
},
{
"reviewID": 8507479,
"hotelid": 3023,
"userName": "Deerylou57",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oklahoma City, OK, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place to stay in Frisco, TX. Exceptional staff!",
"frequencyID": 1,
"title": "Very nice hotel with GREAT staff!",
"comment": "My recent 4-night stay was very nice! Rooms were clean and comfortable. What made the stay excellent, though, was the front desk manager and his staff. They were outstanding!!!"
},
{
"reviewID": 8507511,
"hotelid": 460,
"userName": "Roadtripmama",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "good location",
"frequencyID": 3,
"title": "Good location",
"comment": "The hotel is in a good location; however, the pool is inadequate for the size of the hotel. The number of kids in the pool far surpassed the capacity and I was unable to swim during my visit. The room was OK but lacked a makeup mirror, and an extra chair."
},
{
"reviewID": 8507572,
"hotelid": 664,
"userName": "Sgt766",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pool and beach",
"frequencyID": 2,
"title": "30 years later",
"comment": "The thing that stands out here is stay at the tower , pool and beach are great and right out the door ! Spent our honeymoon here 30 years ago and went back First time in 30 years great time We will def. be back."
},
{
"reviewID": 8509282,
"hotelid": 353,
"userName": "Sheritol",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Orleans",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beds are very comfortable and when I needed washcloths they were there in less than 5 minutes",
"frequencyID": 3,
"title": "wonderful hotel",
"comment": "My only complaints - small as they are - is that (1) starbucks closes at noon in the hotel and (2) the valet parking was 36.96 a day!!!!"
},
{
"reviewID": 8509302,
"hotelid": 196,
"userName": "RedsFan1977",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cincinnati, OH",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Everyone needs to have the breakfast at LB's restaurant on the lower level featuring an amazing variety of choices.",
"frequencyID": 2,
"title": "Awesome Hotel Stay",
"comment": "We stayed here for a family leisure trip. The location is great as we were able to either take the bus, train or walk to the Navy Pier, Wrigley, Museum destinations. We had a great view of the Chicago River and Lake Michigan. The valets and bell hops were very welcoming. Cynthia at the Front Desk was very knowledgable and friendly. The housekeeping staff did a great job providing a clean room. The Club Level rooms are a must. The breakfast and service at the LB restaurant was outstanding."
},
{
"reviewID": 8509311,
"hotelid": 232,
"userName": "NotClean",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The rooms were not well cleaned...especially the bathrooms.",
"frequencyID": "",
"title": "We were disappointed",
"comment": "We recently stayed overnight at this hotel. The entry way was very nice and the staff was friendly upon arrival. However, the room was not good. The wall paper was starting to come off. I then went into the bathroom. It was gross. It had ground in dirt that had clearly built up for years. There were small hairs on the bathroom floor and the towel we requested never came. We were given 3 towels for 4 of us. Since I would never give my kids a bath in that tub I didn't worry about it. I am not a person with germ issues so it had to be really bad for me to feel this way. The beds on the other hand were very comfortable."
},
{
"reviewID": 8509323,
"hotelid": 813,
"userName": "Magoo",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ft. Lauderdale, Fl, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff goes out of their way to be helpful",
"frequencyID": 3,
"title": "This hotel is in a great location",
"comment": "The hotel is in a great location. They have a shuttle service to and from the airport and if you need to go other places, they will accommodate you. The hotel staff was excellent and so was the service. My only complaint was that one elevator was not working and it was a real inconvenience. However, we were compensated for our discomfort. I would recommend this hotel if you are staying in the Syracuse area!"
},
{
"reviewID": 8509549,
"hotelid": 1703,
"userName": "Patti533",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lake Quivira, KS, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Courteous and helpful employees",
"frequencyID": 2,
"title": "Very courteous",
"comment": "You outdid yourselves! Very nice acomodatins, and clean!!! Loved the free water in the room! Lobby area with bar right there was very friendly and beautifully designed with the orchids, etc."
},
{
"reviewID": 8509582,
"hotelid": 829,
"userName": "dannysin1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ellicott City, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Comfort",
"comment": "I stayed a night here because of my friend wedding reception."
},
{
"reviewID": 8509706,
"hotelid": 48,
"userName": "cmbq",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Montgomery, AL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Carlene was great",
"frequencyID": 2,
"title": "Caring staff",
"comment": "staff was very attentive to meeting my needs"
},
{
"reviewID": 8509867,
"hotelid": 662,
"userName": "Lenny67",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "No handicap rooms close to the elevators. No handicap rooms with 2 full beds.",
"frequencyID": 2,
"title": "Lack of Disability Attention",
"comment": "There are no handicap rooms on the first or second floor. They start on the third floor and far away from the elevator. They put us on the 7th floor furthest away from the elevators. All handicap rooms should be the close access point. Also there is a lack of signs showing where the pool is."
},
{
"reviewID": 8509871,
"hotelid": 380,
"userName": "SirRandy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easiest way to get to the parking garage is turning right from Kuhio Ave. I always got a parking slot, but noticed on Saturday nights, the parking lot does get full after 8:00 pm.",
"frequencyID": 2,
"title": "Comfort & Central Location",
"comment": "We were generously moved into a city view room w/a balcony (partial ocean view) and loved the room. The housekeeping staff were always on time and kept the room neat, clean & tidy! Lobby and pool area showed signs of age, but I still found it comfortable. Staff were extremely friendly and accommodating. There was an adjoining room with a door separating. The only thing I noticed that when the neighbors got loud, you could hear them. I'm sure they could here us as well! Happy to do a return stay. Also, I usually join 24 Hr Fitness for a week, but found that I could do my daily exercise regimen in the Fitness Center on the 2nd Floor. Would love to have more fitness gear (foam roller, yoga mats)."
},
{
"reviewID": 8509878,
"hotelid": 111,
"userName": "NNCC",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Orleans, LA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is very convenient to the Cobb Galleria and a number of restaurants at the Cumberland Mall.",
"frequencyID": 2,
"title": "Only in one night",
"comment": "Slept well, did not want for anything, would stay there again"
},
{
"reviewID": 8509950,
"hotelid": 96,
"userName": "Tonytexas",
"overall": 4,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "This hotel has several issues",
"comment": "I stayed a weekend in August. There is limited air conditioning in the bar/restaurant area and no air conditioning in the elevators. This is not comfortable in Texas in the summer. Additionally, the wifi signal in my room was too weak to sustain a connection."
},
{
"reviewID": 8509951,
"hotelid": 802,
"userName": "nancy41",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Bowling Green, OH",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They really try to make things right!!",
"frequencyID": 1,
"title": "The hotel made good on my concerns.",
"comment": "In my previous review I mentioned the problem with ants and the condition of the sheets. I have talked to Erica and she was very helpful and accomodating. I would consider staying at the Belvoir Suites Akron/Cuyahoga Falls again"
},
{
"reviewID": 8509997,
"hotelid": 3207,
"userName": "Beach33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "Multiple",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "This hotel has great staff TEAM",
"comment": "Checking in, dining in the restaurant and relaxing in the 27th floor lounge is always a great experience."
},
{
"reviewID": 8510018,
"hotelid": 1391,
"userName": "zamin",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "The a/c",
"comment": "When we checked in there was flies everywhere. We came back to our room after the casino and the A/C was making laud noises that we could not get any sleep and since we got to our room at 3:00 am we did not want to call and complain"
},
{
"reviewID": 8510122,
"hotelid": 1236,
"userName": "AuntieR",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, great view, with the Belvoir comforts!",
"frequencyID": 4,
"title": "Great location, great view, Belvoir comfort",
"comment": "Very nice Belvoir; very convenient, clean and safe. Overall, a great weekend, in part because of the accommodations. This Belvoir was very nice, with 1 exception: Service in the bar. ~10pm 3 of us came in, asked if they served food; they did, they gave us some water, and they ignored us without providing any other menus or taking our order for ~30 min. (but they waited on people all around us)so we left and ordered room service."
},
{
"reviewID": 8510142,
"hotelid": 166,
"userName": "T6465",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Olney, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location. Very clean.",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "My husband and I stayed last weekend at the Belvoir Society Hill and it was great!"
},
{
"reviewID": 8510192,
"hotelid": 3054,
"userName": "kikikoko",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "review",
"comment": "Old and tired hotel needs some big upgrades. It was an overall nice stay. The staff very friendly and helpful. The carpet was not vacuumed very well. Loved the view of the monument. VERY unclear how and where to get to the parking garage, especially with Ohio street closed during the weekend."
},
{
"reviewID": 8510215,
"hotelid": 1177,
"userName": "KR1195",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Panama City, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The ease of getting around from this location.",
"frequencyID": 1,
"title": "Excellent Service",
"comment": "I stay at the Belvoir Lincoln Harbor for 4 nights. Day one I was met by a doorman named Hector. He was very nice and very helpful in many ways, from food to transportation. All of the staff was always friendly and courteous. The price of the room was good and the location was excellent. I wouldnt hesitate to stay there again or recommend the hotel to anyone."
},
{
"reviewID": 8510272,
"hotelid": 83,
"userName": "Thisisareallyannoyingfeat",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Staff!! Lovely Rooms.",
"comment": "Your staff is very friendly and take great care of their guests."
},
{
"reviewID": 8510279,
"hotelid": 83,
"userName": "John06",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Universal City, Burbank, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff and management were very accommodating and friendly.",
"frequencyID": 4,
"title": "This hotel has a warm and cozy decor; and staff that is friendly and focused on great customer service",
"comment": "The decor was modern and cozy; the staff was warm, welcoming and service-oriented, and the location to local dining and theme-attractions was great!"
},
{
"reviewID": 8510299,
"hotelid": 15,
"userName": "MSAllard",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Hamburg, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy in and out fromt he highway and clean",
"frequencyID": 2,
"title": "Visiting Boston",
"comment": "This Belvoir was clean with a very cheery professional staff. It is very well priced and easy to find. Getting in to Downtown is also easy using I-90."
},
{
"reviewID": 8510329,
"hotelid": 2003,
"userName": "Jekevin",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Loma Linda, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The self parking is really winding driving up. Try to find street parking if you can. Cheaper.",
"frequencyID": 2,
"title": "Concierge",
"comment": "Mitch, who was the concierge on duty at that time, was very nice and helpful. Made our checking in very smooth and easy."
},
{
"reviewID": 8510408,
"hotelid": 1364,
"userName": "jones1",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "dated but good location",
"frequencyID": 2,
"title": "in its day!",
"comment": "in its day i am sure this was a nice Hotel but the carpets were dirty the rooms are dated and i felt the charging for the use of a microwave (15$) was in poor taste my stay just did not meet the quality of the price being charged!"
},
{
"reviewID": 8510410,
"hotelid": 1978,
"userName": "8/1/2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "North East",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nicely appointed and clean.",
"frequencyID": "",
"title": "Enjoyed our stay",
"comment": "We have stayed at this hotel several times. Enjoyed our stay; the staff was welcoming and professional. Best hotel in the area."
},
{
"reviewID": 8510450,
"hotelid": 468,
"userName": "nfive0",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sarasota, FL",
"arrivalMonth": "Multiple",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 4,
"title": "Parking problem",
"comment": "While the room, service and facilities were outstanding you have a serious parking problem. You should have adequate parking spots for guests especially when you charge $15.00 per night. This is the third time we stayed at the Dolphin this year and we had problems finding a parking space every time."
},
{
"reviewID": 8510467,
"hotelid": 2017,
"userName": "Brueggie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boca Raton, Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is great",
"frequencyID": 2,
"title": "service was outstanding",
"comment": "Service was outstanding and staff's attitude was great."
},
{
"reviewID": 8510494,
"hotelid": 662,
"userName": "ThomasJ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable rooms",
"frequencyID": 1,
"title": "Great hotel - loved all the amenities",
"comment": "Great experience. Clean rooms and comfortable beds. Would stay there again!"
},
{
"reviewID": 8510535,
"hotelid": 2019,
"userName": "jp01",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "chicago",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Bring your own soap, and don't expect wifi to work. Bathrooms could use some work (electrical outlet in bathroom wasn't secured to the wall, and rate card on back of bathroom door had slide down the door).",
"frequencyID": 3,
"title": "Great people",
"comment": "Everyone is very nice, especially Courtney and Travis at the front desk, and Janice, Trish, and Andrew at 21111. Now the bad - WiFi didn't work for 3 days. Housekeeping expects those little bars of soap to last you 2 days, how cheap is that?"
},
{
"reviewID": 8510662,
"hotelid": 468,
"userName": "Clyde",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Connecticut",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel has a nice family feel.",
"frequencyID": 3,
"title": "Nice hotel with a good location",
"comment": "This was our second stay at the Dolphin. The hotel is large, informal and close to the Boardwalk so that you can walk over to the stores in the area and/or to watch the Epcot fireworks at night. The staff is pleasant and helpful."
},
{
"reviewID": 8510694,
"hotelid": 166,
"userName": "PhiliTourist",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic Location",
"frequencyID": 2,
"title": "Great Location",
"comment": "The Belvoir Society Hill in Philadelphia is just a few short blocks away from Old Town, Liberty Park and many of the tourist sights."
},
{
"reviewID": 8510754,
"hotelid": 1556,
"userName": "Parent2",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bay Area",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Old Hotel",
"frequencyID": 3,
"title": "Good Location/ near Seaworld & Zoo",
"comment": "This Hotel has age to it. Small bathrooms,water damage to shower ceiling causing paint to peel off. Ice machines work on some floors. Staff cordial and helpful. Bartender unfriendly and has no pesonality. Wish I got his name."
},
{
"reviewID": 8510769,
"hotelid": 741,
"userName": "Survey1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Please work on",
"comment": "The refrigerator froze everything in it. Not good. Please train your restaurant staff to be more polite. Have your restaurant open more."
},
{
"reviewID": 8510785,
"hotelid": 166,
"userName": "Deni2211",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Parsippany, Parsippany-Troy Hills, NJ 07054, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Happy staff",
"frequencyID": 3,
"title": "Hotel has great front door staff and main desk staff",
"comment": "The Hotel had a positive fibe to it that went well with the wedding group I was with."
},
{
"reviewID": 8510823,
"hotelid": 196,
"userName": "patsway",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "i would stay again",
"frequencyID": 1,
"title": "THE HOTEL HAS GREAT FEATUES",
"comment": "These was my second stay at the hotel. First the room was bigger then my first stay and I was so delighted. Second I had a great view to my left I had the lake and to my right was the river ,how cool is that. In my stay I was issued coupons for the bistro brunch and food and service was good. I enjoyed my stay and would stay again."
},
{
"reviewID": 8510832,
"hotelid": 1523,
"userName": "Gines",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Carolina, Puerto Rico",
"arrivalMonth": "8/2012",
"datePosted": "8/16/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The infinity pool and great lobby",
"frequencyID": "",
"title": "Great areas",
"comment": "Love it!! Excellent pool area and Great nightlife at lobby."
},
{
"reviewID": 8511251,
"hotelid": 814,
"userName": "NavyMom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Flower Mound, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Relaxation at the beach!",
"comment": "Great hotel on the beach, minutes from fun activities. Great staff!"
},
{
"reviewID": 8511304,
"hotelid": 674,
"userName": "Jack2010",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Excellent Staff",
"comment": "The hotel staff was very courteous and friendly. After we checked out we went to Sesame for the day. Unfortunately the weather got bad and we returned to the hotel to change. The staff was great and gave us our room to shower and change"
},
{
"reviewID": 8511822,
"hotelid": 1726,
"userName": "Evarga164",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Newburgh, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Accomodations and location are great",
"frequencyID": 2,
"title": "This hotel has great features",
"comment": "It is conveniently located, near the beach and restaurants. Club benefits are outstanding."
},
{
"reviewID": 8511866,
"hotelid": 166,
"userName": "DennistheMenace54",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 2,
"title": "Great Location",
"comment": "The #1 best things was the location. Easy to walk to everything."
},
{
"reviewID": 8512103,
"hotelid": 1995,
"userName": "Leadfoot",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Pittsburgh PA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is very poorly maintained.",
"frequencyID": "",
"title": "Poorly Maintained",
"comment": "There is a laundry list of issues with this hotel - The ice machine on our floor was broken. We called it in to the Front Desk, but it was never fixed by the time we left. The TV operated erratically, with at least one channel missing audio. The pool was over-chlorinated. The general cleanliness of the hotel was lacking. The bed was WAY too soft and the pillows were a joke. Hot tub was unavailable. All of the above reflects poor management."
},
{
"reviewID": 8512197,
"hotelid": 1138,
"userName": "bonn",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Calif",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "perfect location",
"frequencyID": "",
"title": "Great hotel",
"comment": "The fitness center should have some sort of water to drink after a workout"
},
{
"reviewID": 8512289,
"hotelid": 468,
"userName": "sopleased",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Illinois, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is an overall great value.",
"frequencyID": 1,
"title": "Pleasantly Surprised",
"comment": "Great value for the price. Very comfortable beds and friendly staff."
},
{
"reviewID": 8512321,
"hotelid": 1726,
"userName": "wds2012",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very nice facility and very friendly, helpful staff.",
"frequencyID": "",
"title": "Conference stay",
"comment": "Everything and everyone was great at the hotel except for the staff in the \"M\" bar. After an evening function on Saturday night that ended at 10pm, several of the patrons went to the bar. The service was not friendly or efficient. The employees seemed to be more concerned with cleaning up rather than waiting on the 20 patrons that were there, including the president of the large organization that was there."
},
{
"reviewID": 8512353,
"hotelid": 344,
"userName": "Don12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "I stay here all the time!",
"frequencyID": 4,
"title": "Great place to stay",
"comment": "The staff is professional and service oriented."
},
{
"reviewID": 8512417,
"hotelid": 3620,
"userName": "Rach18",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Gainesville, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location next to the airport",
"frequencyID": 4,
"title": "Great Location and Comfort",
"comment": "The hotel is just accross the airport, and next to the metrorail station, if you don' have a car there. The golf course surrounding the hotel gives it a nice landscape and view. A reasonable fitness center for a hotel and very comfortable rooms. It should add more cable TV channels."
},
{
"reviewID": 8512536,
"hotelid": 1995,
"userName": "Ron7",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "needs a lot of attention",
"frequencyID": 4,
"title": "After the lobby everything is down hill !!!",
"comment": "Elevator broken, whirpool broken, dirty, needs a total rehab."
},
{
"reviewID": 8512565,
"hotelid": 814,
"userName": "Mary28",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Robbinsville, NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "We enjoyed our stay at the Belvoir.",
"comment": "We are a family of four and traveled with our family dog and the stay at the Belvoir was enjoyable. We were in a Deluxe Queen Oceanfront and the room was clean, a little tight and very expensive. We received the AAA discount and the room rate was still high."
},
{
"reviewID": 8512594,
"hotelid": 83,
"userName": "MLA12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Management & Staff. Location Location Location",
"frequencyID": 4,
"title": "Outstanding stay at this Belvoir",
"comment": "Management and staff at this Belvoir are outstanding. So much so that we stayed over a second night rather than moving to another reservation we had at a neighboring property. We also had the opportunity to dine on property and that was a great experience as well. Concierge was attentive and made several very helpful suggestions beyond my original request. This property is now at the top of my list when in LA."
},
{
"reviewID": 8512692,
"hotelid": 421,
"userName": "daver",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "COLD WATER",
"comment": "Was given a handicapped room when reservation was guaranteed for a king. Room was clean but queen bed. Cold water in the shower and sink. Place looks very nice but isn't. Will choose other Grandbourne properties on my upcoming visits to NYC."
},
{
"reviewID": 8512812,
"hotelid": 1282,
"userName": "Dawnie63",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Iowa City, Iowa",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very convenient for visits to University of Iowa.",
"frequencyID": 3,
"title": "This hotel is great and very convenient.",
"comment": "Hotel is on campus of university of Iowa and met all of our needs when moving our son in to the school. Everything was in walking distance for us and the surrounding area is beauiful."
},
{
"reviewID": 8512883,
"hotelid": 2003,
"userName": "edlen",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "california",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "clean and people are helpful",
"frequencyID": "",
"title": "excellent",
"comment": "room is comfortable and people on the desk are very helpful."
},
{
"reviewID": 8512993,
"hotelid": 1364,
"userName": "larrys72",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Morris, IL",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is not easy to get to from Illinois",
"frequencyID": 2,
"title": "room reservations",
"comment": "There was confusion about the rooms reservations. My niece kept being told that she had no rooms. I was paying for four rooms . Three of these rooms were under her name and three months before the wedding she was told there were no rooms for the wedding party. The original reservations were made in April. Improve the reservations procedure and have all reservations in the computer."
},
{
"reviewID": 8513046,
"hotelid": 92,
"userName": "beegee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Lewes, DE",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great people",
"frequencyID": 4,
"title": "great people",
"comment": "I called late in the day for a reservation & got one immediately. The room was great, people were great. Dinner was average but the waitress was great. Would definitely return."
},
{
"reviewID": 8513110,
"hotelid": 1162,
"userName": "Luv2fly",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Shower/bathtub controller pulls away from the wall for pressure.",
"frequencyID": 4,
"title": "An enjoyable stay",
"comment": "Stayed at this hotel while attending a conference at another hotel. I was able to have a ride (for fee) available every morning. The facilities are very good. Best work out gym I have ever seen at a hotel. Pool area is great."
},
{
"reviewID": 8513116,
"hotelid": 1798,
"userName": "NewOrleansGirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is very helpful! Hotel is very clean, and consistant.",
"frequencyID": 2,
"title": "This Hotel is Wonderful!!!",
"comment": "We stay at this hotel every time we are in Town. We are from this area, and prefer staying here than with family. The staff is so attentive and friendly."
},
{
"reviewID": 8513990,
"hotelid": 994,
"userName": "gbballeza",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable beds",
"frequencyID": 2,
"title": "Flushing\"s Chinatown",
"comment": "Nice hotel with Asian decor. Comfortable bed."
},
{
"reviewID": 8514267,
"hotelid": 127,
"userName": "Roseygirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The overall ambiance and view is amazing",
"frequencyID": 2,
"title": "The hotel was better than I expected!",
"comment": "I never stayed at this property before and I wasn't sure what to expect and everything from the check-in, to the restaurant, to the valet and all around was excellent."
},
{
"reviewID": 8514478,
"hotelid": 353,
"userName": "rowbear",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Houston,Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "no microwave nor refrig. in room",
"frequencyID": 2,
"title": "This hotel was not what we were expecting",
"comment": "This hotel room was very small to sd that i was up graded , no microwave nor refrig. in the room. My bath tub was filled with water in it. was not very impress with the over nite stayed.Did a bad choice when i switched from another hotel ."
},
{
"reviewID": 8514721,
"hotelid": 814,
"userName": "hcreek",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "charlottesville va",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location",
"frequencyID": "",
"title": "late check in",
"comment": "#245378383"
},
{
"reviewID": 8517647,
"hotelid": 5624,
"userName": "Melb1223",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brighton, CO, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful Mountain Get Away",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "My family and I stayed in one of the one room suites just as a family weekend get away, and the room was great, I loved the kitchen, we were able to bring in our own food and keep our costs down. Great family weekend!"
},
{
"reviewID": 8521417,
"hotelid": 83,
"userName": "unionmade",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Honolulu, HI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service provided by ALL of the friendly, professional staff was exceptional.",
"frequencyID": 3,
"title": "Service",
"comment": "Excellent service - beyond my expectations."
},
{
"reviewID": 8523248,
"hotelid": 5608,
"userName": "joe2411964",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "lots of room!",
"frequencyID": 2,
"title": "you will love this place",
"comment": "We booked for 4 nights and decided to stay 8 nights."
},
{
"reviewID": 8524202,
"hotelid": 127,
"userName": "Minnie411",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pennsylvania",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Right across from airport, can be loud",
"frequencyID": 2,
"title": "Our stay",
"comment": "Reserved a deluxe room, arrived went to room on 12th floor, it wasn't cleaned. Returned to lobby, all deluxe rooms were gone. We were then given a room on lower floor. We were given a lower rate and free breakfast for our stay. We were satisfied. Rooms felt moist the whole stay. Didn't care for the self-parking. Very far and dirt lot. Overall staff was kind and helpful."
},
{
"reviewID": 8525002,
"hotelid": 379,
"userName": "HappyCaliCouple",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff will make your stay special.",
"frequencyID": 3,
"title": "I cannot wait to go back!",
"comment": "I have not experienced a state of relaxation like what I experienced during my stay at this resort in quite some time. The staff was courteous and professional, and the facility is very well maintained. I do hope the menu is expanded to allow for more food choices. Thank you to all staff members for making our anniversary special and memorable! SEE YOU SOON!"
},
{
"reviewID": 8526120,
"hotelid": 430,
"userName": "Aml1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ontario",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Do not park your car at the hotel",
"frequencyID": 2,
"title": "Excellent stay except for parking rates",
"comment": "Our room had a gorgeous view of the city. Everything was excellent except for the outrageous parking rates of $39 overnight. The hotel should offer a discount for those who are staying in the hotel."
},
{
"reviewID": 8529284,
"hotelid": 127,
"userName": "dwest",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Simi Valley, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is close to the water/",
"frequencyID": 3,
"title": "We Will Return!",
"comment": "We loved the price, view, location and the room. We enjoyed some time by the pool as well as just sitting in the room and watching the bay. The location was easy to get to local attractions and shopping."
},
{
"reviewID": 8542310,
"hotelid": 914,
"userName": "Kev77",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The location is perfect.",
"frequencyID": 4,
"title": "Great resort with a perfect location",
"comment": "If you're looking for the perfect Clearwater location this is it. Unfortunately it's a very popular hotel and is typically very crowded. Also the management seems to have little interest in taking care of Gold/Platinum level guests. Club level and suite upgrades are extremely rare. Even when available I was told I would have to pay more which is rather disappointing."
},
{
"reviewID": 8554370,
"hotelid": 3115,
"userName": "Jagged45",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Excellent hotel with a very nice staff.",
"comment": "I just finished a one night stay at this hotel and was very impressed."
},
{
"reviewID": 8555367,
"hotelid": 468,
"userName": "mom26",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Forked River, NJ 08731, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "dolphin",
"comment": "Great elevator, but rooms were dated and not in the best repair. Although we were leaving our room early in the AM, upon returning @ 3:30, the room had still not been cleaned!!"
},
{
"reviewID": 8555933,
"hotelid": 460,
"userName": "annonymous456",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Excellent Location",
"comment": "Excellent location. Close to most tourist attractions. Staff is caring and friendly."
},
{
"reviewID": 8556689,
"hotelid": 430,
"userName": "NickSub",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "This hotel is in a great location",
"comment": "My family and I stayed here to attend a Red Sox game. The rooms are large and very comfortable, and the hotel's location is excellent. Walked to Fenway Park and local eateries, and loved the skywalk access to other hotels and shopping."
},
{
"reviewID": 8562800,
"hotelid": 3620,
"userName": "TatoBrazil",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sao Paulo - S㯠Paulo, Brazil",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice location - good breakfast",
"frequencyID": 2,
"title": "Good hotel - recommended",
"comment": "When I was booking this hotel stay, I had 3 MUSTs which I was looking for: 1 - Near MIA; 2 - Good price; 3 - Nice hotel."
},
{
"reviewID": 8563131,
"hotelid": 430,
"userName": "quincy",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location!",
"frequencyID": 2,
"title": "Love the location",
"comment": "We love staying here but the room was disappointing as the staff did not recognize us as gold card members."
},
{
"reviewID": 8563133,
"hotelid": 94,
"userName": "Abby811",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Harrisburg,PA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "pet friendly!!!",
"frequencyID": 3,
"title": "Excellent room/excellent stay!",
"comment": "excellent room, penthouse was really nice!!! Pet friendly a plus!!!"
},
{
"reviewID": 8563288,
"hotelid": 881,
"userName": "Rob60",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Excellent front desk member at check-in",
"comment": "Stayed at many hotels and found the girl at the front desk who checked in myself and my family to be the best. We will be back to your hotel. Pool and fitness center were perfect."
},
{
"reviewID": 8563400,
"hotelid": 1727,
"userName": "Mercyme",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "No amenities in room, you must pay an extra $20 for any standard amenities.",
"frequencyID": 2,
"title": "The Worst!!!",
"comment": "I did not enjoy my stay here. The front desk staff did not treat me like a welcome guest, matter of fact I was treated like my service was not wanted or welcome even though I am a BPG member."
},
{
"reviewID": 8563438,
"hotelid": 855,
"userName": "joe69",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "it's the people !",
"frequencyID": 2,
"title": "Belvoir long island",
"comment": "when you check in,get Anuj or samatha or dean"
},
{
"reviewID": 8563458,
"hotelid": 1324,
"userName": "PaulSVOLoneRanger",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "If you have a hunch it could be sold out the night you're considering staying there, then don't stay there.",
"frequencyID": 4,
"title": "Gold benefits? What Gold benefits?",
"comment": "I arrived at 3:40 pm for any check-in time allowed from 3 pm on, only to find they didn't have a room ready for me. When they did get a room ready, it did not even have a complimentary bottled water, much less other amenities for BPG Gold, typically Club access (even if the room isn't in the Club level) and/or the guest's choice of at least 1 among 250 bonus Starpoints, complimentary Internet, or a complimentary drink from the bar. Further, the lever for switching between the tub faucet and shower head was missing / broken off. Compensation to me after multiple contacts was 500 Starpoints. I have previously received an order of magnitude more compensation for much less significant issues."
},
{
"reviewID": 8565875,
"hotelid": 1725,
"userName": "grannypd",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tavares, FL",
"arrivalMonth": "7/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent accomodations and wait staff that goes beyond your expectations.",
"frequencyID": 3,
"title": "Staff",
"comment": "I have never encountered such a professional and courteous staff that this hotel provided. They were simply awesome. They simply could not do enough for you. Your drink was always full, your questions were answered promptly and with a smile all the time."
},
{
"reviewID": 8566720,
"hotelid": 460,
"userName": "route14",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maryland",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "cleanliness",
"frequencyID": 1,
"title": "Very clean with a great location.",
"comment": "Having stayed the first time for a week in"
},
{
"reviewID": 8569230,
"hotelid": 196,
"userName": "mark4",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Average",
"comment": "I booked online with a specific rate and was charged a rate $40 higher at checkout. It was adjusted, but no apologies. I made the \"green choice\" and did not get housekeeping for 500 BPG points. I asked two people to make sure they were posted, but did not get them. I was not recognized as a \"Gold\" BPG member. Rooms are average and a bit small. Shula's is expensive and the other restaurants are not open for dinner. View from room window and lobby were the best parts of my stay, but no one went out of their way to make this stay memorable."
},
{
"reviewID": 8572816,
"hotelid": 3674,
"userName": "MikeL",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": "",
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Husbands 50th B day",
"comment": "I made a reservation for a suite for my Husbands 50th birthday. I marked our arrival time as 2 pm. We arrived at 3:50 and were told our room was not ready. it would be 30 minutes and we could have a complimentary drink in the bar while we waited. Our room was not ready until 5pm. When we got in our room, the AC did not work, did not even turn on. it was a 100 degree day. Overall we wasted over an hour and a half waiting for our room to be ready and a maint. man. not a great start for his 50th B-day. Upon checking out, we called for a bellman and was told one was not available as he was on a shuttle run. We took our own bags, only to find out one elevator was not working! It took 45 minutes to make 2 trips in a very hot and crowded elevator, stopping on every floor. This was our 2nd poor visit and do not think my husband will want to return."
},
{
"reviewID": 8574410,
"hotelid": 760,
"userName": "CRBY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great hotel",
"frequencyID": 2,
"title": "Fotis fantastic manager",
"comment": "We stayed at the Belvoir and got married across the street on the beach at sunset, from the time we arrived at the hotel Fotis took care on us and made sure our stay was perfect, right down to the pretty towel swans and flowers.Just cant say enough about Fotis and the whole staff at the Belvoir,our wedding was on Aug.9, so if you're looking to stay at a great hotel in Key West for your wedding, honeymoon or just a vacation this is the place to stay, thanks again to everyone there for taking great care on us, Mr &Mrs Schultz Chicago, Illinois"
},
{
"reviewID": 8575633,
"hotelid": 127,
"userName": "traveler314",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good price, location slightly inconvenient.",
"frequencyID": 3,
"title": "Solid hotel - Club room not worth upgrade price",
"comment": "Likes - Compared to other hotels near downtown SD, this has the best price. Large pool and jacuzzi. Staff friendly and happy. Initial check-in pleasant."
},
{
"reviewID": 8576540,
"hotelid": 3125,
"userName": "Bidman",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Elkins Park, Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to the airport.",
"frequencyID": 2,
"title": "Home Away from Home",
"comment": "The hotel staff is excellent. The rooms are very comfortable. The cafeteria serves hot, good tasting food. But a little pricey. Location is great. A home away from home."
},
{
"reviewID": 8586494,
"hotelid": 828,
"userName": "rkckham",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Audubon, Pa.",
"arrivalMonth": "8/2012",
"datePosted": "8/17/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and staff. Clean and nuetral decor.",
"frequencyID": 2,
"title": "Very nice Hotel",
"comment": "We stayed at the Belvoir while visiting the Boston, Newport areas. We were very happy with the hotel and the staff. We were given a room on the club level which is a very nice upgrade at no additional charge. We were traveling with two eleven year olds and they are always hungry or thirsty. The club room was always stocked with drinks and snacks. Breakfasts were always good, and evening snacks were yummy. Wednesday they offered adult beverages at No Charge, what a nice feature.The hotel is in a great location, 45 min. from Newport and I think about an hour or so from Boston. We would definatly stay there again."
},
{
"reviewID": 8615895,
"hotelid": 3748,
"userName": "Clara",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Jose, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Very humid rooms",
"comment": "With AC on and patio door shut, the room was very humid, which caused towels to remain damp overnight. Even bed covers and bed sheets were damp."
},
{
"reviewID": 8639402,
"hotelid": 1233,
"userName": "ToniCTravelAmeniti1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Chicago",
"arrivalMonth": "3/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service",
"frequencyID": 4,
"title": "A surprise in St. Louis",
"comment": "This property was a pleasant surprise from location, to room comfort, to food, service and overall ambiance."
},
{
"reviewID": 8673885,
"hotelid": 829,
"userName": "Inday",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philippines",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect for visiting DC",
"frequencyID": 3,
"title": "Location and service was great!",
"comment": "Location was perfect. The shuttle can bring you to the metro at 30min intervals. So going to DC was not a problem. However during our stay, the shuttle was late a few times."
},
{
"reviewID": 8687571,
"hotelid": 127,
"userName": "Hoosiernorth",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Michigan, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location with spectacular views.",
"frequencyID": 2,
"title": "Bathroom a disapointment",
"comment": "Room was comfortable but the bathroom was way too small and the plumbing stopped working; sink, tub & toilet two hours before a scheduled wedding at the hotel we were attending. We had to use a friend's room to get ready for the wedding. It took the maintenance person several hours to restore functionality to the plumbing as the blockage was in the hotel plumbing system and not originating in our room. Paid a nightly rate way too high for the inconvienence and way too small bathroom."
},
{
"reviewID": 8690496,
"hotelid": 214,
"userName": "verymad",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "worst Belvoir i've ever stayed at",
"comment": "the hotel should warn guests before accepting reservations about the railroad, the room i was in was right next to the railroad ... the train came through at least three or four times during the night, 11p, 1a, 3, 5 ... each time the horn was blowing - absolutely the worst hotel experience i have ever had"
},
{
"reviewID": 8739954,
"hotelid": 90,
"userName": "FLSL",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "eat elsewhere",
"frequencyID": "",
"title": "good hotel - average restaurant",
"comment": "We stayed one night on the way through town. The hotel was just as expected. Nice walk down to King Street. Front desk was very helpful in giving directions, etc. Room was very clean and quiet. I love the Belvoir Suite floor plan when travelling with kids. Restaurant staff was aloof - almost rude. We showed up at 2 minutes until 7, and they almost wouldn't seat us, as they weren't open for 2 more minutes. Then they almost acted annoyed that we were not going to do the buffet. The food was good, but the service was less than \"Grandbourne\" - and good luck if you want to eat early and hit the road I would totally stay here again - but I would grab a pastry on King Street the night before and eat it in my room."
},
{
"reviewID": 8743570,
"hotelid": 636,
"userName": "Ray33",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "HILTON HEAD ISLAND, SC",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "AN EXCELLNT LOCATION TO KENNEBUNK PORT",
"frequencyID": 2,
"title": ":LOCATION & STAFF ARE EXCELLENT",
"comment": "WE ENJOYED THE CONVENIENCE TO"
},
{
"reviewID": 8745477,
"hotelid": 5607,
"userName": "upsetdadinpa",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "pennsylvania",
"arrivalMonth": "7/2012",
"datePosted": "8/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Never stay there unless new management is installed.",
"frequencyID": 1,
"title": "Worst experiance in my life",
"comment": "I have been an owner for over 10 years. I never in my life been treated like I have been in this resort. Dirt and dust on unit, wild animals destroying garbage and it is left there all night to the morning. Bad counter person that checked me in. Problems with the shuttle service. Just to name a few. Some people did try to help. Unfortunately I am not going to give up the remaining days I was there to talk to them instead of enjoying my time with my kids. I lost 1 day already because of them."
},
{
"reviewID": 8748718,
"hotelid": 460,
"userName": "Abunkport",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Good downtown",
"comment": "Hotel is in the middle of the downtown. Very convenient walk to hopping and attractions."
},
{
"reviewID": 8749907,
"hotelid": 468,
"userName": "Firegranny",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Alabama, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service and amenities are outstanding.",
"frequencyID": 2,
"title": "Excellent accomodations for mobility impaired guests",
"comment": "I had the pleasure of an 8 day stay at the Dolphin in July, 2012 and was accompanied by my service dog. Facilities were comfortable and accessible and the area for my dog to relieve himself was easily accessed. Hotel, restaurant and shop staff were very kind and experienced with guests traveling with service dogs. When I requested a shower chair and handheld shower head, my needs were met within minutes by courteous and professional staff. I look forward to returning next year to attend the annual conference and enjoy the beautiful and comfortable amenities of this outstanding property."
},
{
"reviewID": 8753850,
"hotelid": 3175,
"userName": "mash",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "houston tx",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "great location for major venues in arlington",
"frequencyID": 2,
"title": "poor condition and service lacks TLC",
"comment": "Overall the hotel is in need of some general upkeep. At my conference this was voiced by several."
},
{
"reviewID": 8758547,
"hotelid": 127,
"userName": "Mermaid",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Norfolk Virginia",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful interiors, exteriors, and location.",
"frequencyID": 3,
"title": "Beautiful views",
"comment": "Excellent location, close to airport, Harbor Drive, downtown and Gaslamp Quarter. We had a bay view in the second tower, which had amazing views of the SD skyline and Coronado Bridge."
},
{
"reviewID": 8769054,
"hotelid": 115,
"userName": "ladyvv",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't take your reservation for granted. Follow up on everything involving you credit card use here.",
"frequencyID": 3,
"title": "Excellent Stay BUT",
"comment": "The rooms were comfortable and service from staff was great but I didn't wish to have twice my actual bill charged to my credit cards. As of today (8/18/12)I am still waiting for the return of the excess charges. Too bad that you can't refund overcharges as quick as you charge for services."
},
{
"reviewID": 8776865,
"hotelid": 1474,
"userName": "TravelingGrandmother",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Alabama",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service is excellent and personal!",
"frequencyID": 3,
"title": "Staff was wonderful!",
"comment": "Thank you to the staff of Read House Hotel in Chattanooga for making things easy for me, a grandmother traveling with 5 grandchildren. From my first phone call you were attentive and provided excellent personal attention. Unlike your competitors, who could not guarantee ajoining rooms, your staff understood the importance of my needs and delivered!"
},
{
"reviewID": 8780774,
"hotelid": 1995,
"userName": "spencer1234",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Needs some work",
"comment": "I stay here often. Staff is great and facilty not bad. Needs: new shower fixtures, carpet and overall facelift. Also one elevator was not finctioning for a week."
},
{
"reviewID": 8791049,
"hotelid": 1719,
"userName": "Molly027",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They are very accommodating!",
"frequencyID": 3,
"title": "Hotel was a relaxing getaway!",
"comment": "We originally checked in late at night and got the last room available which we were notified that the room has had condensation leaking from the AC unit. To our dismay when we woke up it smelled of mold/mildew so we went to the front desk and they ended up upgrading us to the Carlsbad suite. It was great and since we were there celebrating our anniversary and I am 8 months pregnant so we spent a lot of time in the pool and room. On the weekends they have pretty good BBQ too poolside."
},
{
"reviewID": 8791671,
"hotelid": 5624,
"userName": "tonyvegas23",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Staff weren't pleasant or helpful.",
"frequencyID": 4,
"title": "Lack of Hospitality",
"comment": "The hotel was amenable in terms of what it offered. The staff were very rude and off-putting when I asked questions (staff supervisor). In fact, they even gave us the wrong room card for another guests room with no apology. There were several other guests we met that echoed our concerns about the staff and hospitality."
},
{
"reviewID": 8796494,
"hotelid": 1776,
"userName": "driver12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dothan, AL",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is wonderful. Each one always makes sure the stay is comfortable and memorable. In addition, the hotel is fantastic; all of the accommodations are ideal.",
"frequencyID": 1,
"title": "This hotel is unforgettable.",
"comment": "As we arrived, the hotel looked beautiful. We enjoyed the relaxing, spacious lobby and the service in all of the areas. The employees there engaged us in friendly conversation without any useless small talk; they were authentic. The view from the 19th floor was AMAZING! We enjoyed the large contemporary room with the extremely comfortable bed and pillows - so many little extras.The food and service in Phillips Seafood Resturant was outstanding. From the delicious courses to the fabulous servers, the experience at the wedding rehearsal dinner was perfect. The atmosphere at this hotel contributed to the pleasure of spending tme with our family and meeting new friends."
},
{
"reviewID": 8801824,
"hotelid": 196,
"userName": "Gramma",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Western New York State",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel is close to all the places one would want to visit in Chicago.",
"frequencyID": 3,
"title": "This was an excellent hotel experience",
"comment": "I would heartily recommend this hotel,and the next time I visit Chicago, I will make reservations there. It was clean and quiet, and the staff, every person, was friendly and helpful. I will pass this information on to my friends and colleagues."
},
{
"reviewID": 8802198,
"hotelid": 127,
"userName": 26714,
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Disappointing",
"frequencyID": 3,
"title": "Disappointed",
"comment": "You would think a hotel in such a prime location would be unforgettable ... unfortunately our stay here was disappointing. First, we arrived promptly at our indicated check-in time but had to wait an hour and a half because our suite wasn't ready. We were given a $30 food credit that just didn't seem to satisfy. And this was offered only after my wife and I pressured the staff for some kind of compensation. Second, I booked a suite expecting to be amazed but only came to discover the room was very average at best. The room was small with no barrier between the living room area and master bed. It was as though the hotel took an oversized room and crammed as much furniture into it as possible. Third, the balcony view was very nice but, again, for a suite, of which there are only eight of in the entire hotel, you would think the balcony would stand out from an average room, nope. It was small and only big enough to fit two pieces of stock lawn furniture and a table the size of a small pizza. Unfortunately, we won't be staying here again."
},
{
"reviewID": 8804593,
"hotelid": 3620,
"userName": "NGHARO",
"overall": 4,
"roomComfort": "",
"staffMetNeeds": 4,
"cleanRoom": "",
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "NE YORK",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT SERVICE",
"frequencyID": "",
"title": "GREAT STAFF AND FOOD",
"comment": "THE ROOMS ARE NOT ABOVE AVERAGE, BUT TE SERVICE AT THE RESTAURANT, ROOM SERVICE, BAR WAS EXELLENT AS WELL AS THE FOOD ITSELF. ALL EMPLOYEES STARTING AT THE FRONT DESK, WAITERS, HOSTESS, COOKS DID A GREAT JOB."
},
{
"reviewID": 8805897,
"hotelid": 115,
"userName": "Rex61",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't be in a hurry.",
"frequencyID": 4,
"title": "Better skip Birmingham next time",
"comment": "The check in process was very long. While there were 8 stations available to check into this downtown hotel, only two were manned. The line was not that long, but it took us over half an hour to check in. There was no special consideration for BPG members. There was no local free parking. There was only self park ($12) or valet ($20). The valet service was the only bright spot of this whole stay. There was no concierge/club level lounge available, which I found hard to believe from a large, downtown hotel. Breakfast buffet for two was $35 and the quality and service were in line with a $3.50 buffet for two. I had received a $25 BPG gift reward that was not honored. The next night we stayed at a Belvoir in Charlotte where all these negatives were reversed which helped restore my faith in the chain. Keep a low level of expectation if you want to stay at the Belvoir Birmingham, and you'll be OK."
},
{
"reviewID": 8816488,
"hotelid": 693,
"userName": "hansar",
"overall": 1,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Pittsburgh",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Dirty!!",
"frequencyID": 3,
"title": "2 night minimum stay now required..even if you're a Grandbourne Member.",
"comment": "We are Grandbourne members and have been staying here for years. I tried to book a room for one night and was informed it had to be at least 2 nights. I have been staying here for years and this is the first time this has happened. I am cancelling my AMEX Grandbourne credit card!! This is ridiculous!!!! They change their policies/point values constantly!! Being a Grandbourne Member means nothing....don't waste your time staying here!! Overpriced dirty hotel!!!"
},
{
"reviewID": 8817778,
"hotelid": 460,
"userName": "paul99ok",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "College Park, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Place",
"comment": "Great location in downtown and staff met needs."
},
{
"reviewID": 8823665,
"hotelid": 636,
"userName": "Eric01944",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Manchester,MA",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice location",
"comment": "When we arrived the staff was very friendly and helpful. Our room smelled very bad when we walked in, the staff changed our room right away. The new room was clean and fresh. The hotel is very close to all the shops and eateries. The Isle of shoals cruise ship is just behind the hotel, a must do."
},
{
"reviewID": 8900022,
"hotelid": 127,
"userName": "luigee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Redlands, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Ideal hotel for 4th of July Fireworks spectacular!!",
"comment": "For two years in a row we have stayed at the Belvoir with our family for \"front row seats\" to the San Diego Boom Bay Fireworks. One of the fireworks barges parks just offshore from the Belvoir - what a knock-out thrilling spectacle! From one's room one can see all five barges in the bay at once! But apart from the July 4th experience, my husband and I also appreciate the relaxed elegance and serenity of this hotel when we wish to get away by ourselves for a little R 'n R time. The location is ideal, the rooms lovely, and the service has always been top notch. A luxury we personally enjoy is breakfast served on our private deck overlooking the marina."
},
{
"reviewID": 8901859,
"hotelid": 829,
"userName": "leslie69",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Alexandria VA",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You get what u paid for. Price meet expectation.",
"frequencyID": 2,
"title": "This is in a wonderful hotel to stay",
"comment": "One of the customer service the day of my arrival was rude, unconsidered."
},
{
"reviewID": 8911070,
"hotelid": 606,
"userName": "McGord",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ottawa, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nice facility",
"comment": "Liked the layout and the multiple entrances to the hotel. Very close to interstate. Very close to shopping at University Mall."
},
{
"reviewID": 8920512,
"hotelid": 460,
"userName": "ngholo",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location best",
"frequencyID": 4,
"title": "Internet services and breakfast",
"comment": "While you charge rates which are on the high end, you deny customers the very basic services - breakfast and internet. I found this ridiculous"
},
{
"reviewID": 8923502,
"hotelid": 992,
"userName": "uicviking399",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not great service and very stingy.",
"frequencyID": 2,
"title": "Club level not accessible.",
"comment": "Tried upgrading to Club Level but was informed there was no accessible rooms there. So I paid for upgrade but got none of the extra amenities except the breakfast. The manager even tried to charge us for water that was supposed to be free. The WiFi never worked either. You get a room for four people but only get 3 towels. Isn't this America? Stop being cheap. I don't like begging for towels."
},
{
"reviewID": 8923724,
"hotelid": 914,
"userName": "NMtravelers",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NM",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service with a Smile",
"frequencyID": 2,
"title": "Wonderful Vacation",
"comment": "We stayed in one of the rooms for people with disabilities and it was a wonderful room. If you are looking for an updated room in the middle of the action, you might consider a different location, but for families and for a slower pace this is perfect. I didnt like having to pay for a refrigerator, but that was a small price to pay for the service received. We rented a beach wheelchair and on our last day discovered that the hotel would be glad to drive us in one of their vehicles to the beach (which is quite a walk). The sand is powder soft and the beach is nice and sloping. The service is outstanding and since we told them it was our anniversary we even had a surprise in our room when we arrived. I would recommend this hotel and would go there again in a minute."
},
{
"reviewID": 8931338,
"hotelid": 1021,
"userName": "NMtravelers",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NM",
"arrivalMonth": "8/2012",
"datePosted": "8/18/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful Atrium and Quite Rooms",
"frequencyID": 2,
"title": "Great Airport Location",
"comment": "We spent one night before catching our plane out of Tampa. This was a beautiful location to do that in. Rooms are located around an atrium so all rooms look out. The atrium is rather loud, but is absolutely beautiful. Our room was quiet and had a refrigerator and microwave. It was a perfect place for a quick ride to the airport and if you are lacking a car there is a shuttle service. It was a nice way to end our vacation."
},
{
"reviewID": 8981012,
"hotelid": 127,
"userName": "Hle3",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The amenities are abundant. The walk between the bay tower and the marina could be slightly cumbersome.",
"frequencyID": 3,
"title": "Very relaxing...",
"comment": "The room in the Bay towers are very relaxing and spacious. The bathroom is small and the tub is not that great. I did enjoy that the hotel is more green than...I.e save towels and 5$ is given back to the guests to spend in the hotel. Also there is a recycling bin in the room."
},
{
"reviewID": 8986191,
"hotelid": 2003,
"userName": "Laine",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Wonderful location",
"frequencyID": 2,
"title": "I love the location and the suites feature",
"comment": "This hotel has been great for us. We love the location, and the fact that it's so close to the main downtown, but up on a hill and with wonderful city and bay views."
},
{
"reviewID": 9000408,
"hotelid": 829,
"userName": "Particular",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "va",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "access to FortMyer is great",
"frequencyID": 2,
"title": "thi hotel is close to fort meyer",
"comment": "the Host in the dining room was rude to us and gave poor service. the room, while comfortable , had a soiled carpeting."
},
{
"reviewID": 9015601,
"hotelid": 942,
"userName": "Snowy12",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Darien, CT, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice public areas; rooms are neglected",
"comment": "This hotel has the advantage of a very convenient location near the airport as well as a nice lobby and restaurant. Beds were clean and very comfortable. Unfortunately, both of our rooms smelled strongly of mildew and the carpets were badly stained and grimy. For that reason alone I would avoid staying there again."
},
{
"reviewID": 9031271,
"hotelid": 1233,
"userName": "Paqman77",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful hotel in a nice, quiet neighborhood",
"frequencyID": 4,
"title": "Great location, facility and value",
"comment": "This was my second time staying here...I enjoyed it so much the first time, I came back for a four-night stay. Downtown Clayton is a bit sleepy, particularly on the weekend, but it's very quiet, green and suburban, so it's a good place to stay if you want a good night's sleep, and some peace and quiet. This is one of the nicer Belvoirs, and everything is beautiful inside. The staff are very helpful, and it's an incredibly good value for the money. It's particularly good if you have business in the Clayton or Maplewood area...very convenient, and some good restaurants nearby, or a short drive away. I'd highly recommend this hotel for business travelers in the St. Louis area."
},
{
"reviewID": 9079145,
"hotelid": 1364,
"userName": "Rick357",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Frankfort, KY 40601, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Customer service is their number one goal.",
"frequencyID": 3,
"title": "Nice hotel.",
"comment": "The hotel, staff, accommodations, and facilities were above expectations. The only disappointment was the breakfast served in the Club Lounge. Compared to other Belvoir Hotels, it was below average. The cost of parking seemed to be a little high at $17/night."
},
{
"reviewID": 9086732,
"hotelid": 1727,
"userName": "Ynot",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arnhem, The Netherlands",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Surprise",
"comment": "In easy reach of all Brooklyn and Manhattan lies this very adequately fitted hotel. Rooms surprisingly nicely decorated, clean and good beds. Place to stay."
},
{
"reviewID": 9093219,
"hotelid": 760,
"userName": "Rocky008",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Westchester, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Larger room than other hotels in Key West",
"frequencyID": 3,
"title": "Exellent Hotel",
"comment": "Belvoir Suite Key West is far from the center of Key West but you don`t have to worry. Shuttle Service is available to access Duval St. or Mallory Square. Room is large enough and clean. Staffs are friendly. Pool is cool. I really enjoyed the four nights stay."
},
{
"reviewID": 9096220,
"hotelid": 377,
"userName": "Fitchick711",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Australia",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The best pool facilities of all hotels in Waikiki Beach!",
"frequencyID": 3,
"title": "Book the Club Rooms for Club Lounge Access",
"comment": "This hotel's facilities more than meets our expectations. I love the inifinity pool, the restaurants, shops and lobby. Try the Dole Whip from Peets while lounging by the pool - it's awesome!"
},
{
"reviewID": 9097425,
"hotelid": 664,
"userName": "RobbertS",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Enschede, NL",
"arrivalMonth": "3/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Take a room with ocean view, really nice in the morning!",
"frequencyID": 4,
"title": "Great beach resort!",
"comment": "All in all had a great stay at this hotel."
},
{
"reviewID": 9098152,
"hotelid": 270,
"userName": "CRBY",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Excellent stay, except",
"comment": "Great hotel, clean and convenient. The overall review would have easily been a 5 star if the housekeeping hadn't taken personal items when cleaning."
},
{
"reviewID": 9100699,
"hotelid": 951,
"userName": "SKV1",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Greater Philadelphia area",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Average at best..",
"comment": "Gievn the hotel's proximity to the Jersey shore, we decided to stay.....The building and rooms are nice. But the service seems to be the the missing piece. I hope for improvements."
},
{
"reviewID": 9100715,
"hotelid": 1177,
"userName": "Soosie01",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice...clean, spacious rooms with a great view of NYC and quick access right out the door to Ferry to the City!",
"frequencyID": 2,
"title": "Nice hotel with some exceptions",
"comment": "Called hotel early in morning. My flight landed at 7 a.m. I asked them to call me when room was ready and available. Left my cell number. Never received call. Check in desk was a little chaotic when I arrived at the hotel after a long day staying with a friend because of not being called. 12:00 checkout was nice the next day, so that made up for it. I just wish I would have received the phone call that was promised."
},
{
"reviewID": 9101639,
"hotelid": 914,
"userName": "Josephine19",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great friendly Staff",
"frequencyID": 2,
"title": "Wonderful Staff",
"comment": "My husband and I stayed at this resort for our Wedding Anniversary. The resort, room, pool, beach, and staff were excellent and we will definitely stay here next time we visit clearwater."
},
{
"reviewID": 9107038,
"hotelid": 177,
"userName": "Bucklin",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Being a preferred guest provided an upgraded room.",
"frequencyID": 2,
"title": "Would definitely stay again",
"comment": "We had a lovely stay. Our room was on the club level and very comfortable; the continental breakfast was excellent. The beds are so comfortable, and having two tv's was very convenient."
},
{
"reviewID": 9109420,
"hotelid": 760,
"userName": "salgold",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "North Bay Village, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "For the most part, they seemed genuinely interested in making your stay pleasurable.",
"frequencyID": 2,
"title": "Service May Have Slipped",
"comment": "Very good overall, but service for example by pool as compared to the past was lacking. Last stay 2 years prior there were a lot more people taking food/drink orders. Where'd they go. Plus, towel service rep was gone most of time--as often were the towels? Also, some things in room need to be replaced--mini refrigerators have been and still are a problem."
},
{
"reviewID": 9111698,
"hotelid": 379,
"userName": "DorNY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's just beautifully laid out with a great beach",
"frequencyID": 2,
"title": "Beautiful Resort Property",
"comment": "A beautiful resort on a beautiful property. A guest could spend their entire stay enjoying the pool and beach, although the food outlets are limited on the premises."
},
{
"reviewID": 9112377,
"hotelid": 91,
"userName": "Babe",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Brief Stay",
"comment": "The room was overall kinda clean. The breakfast bar was great. The only issue was hair in the bathroom."
},
{
"reviewID": 9112610,
"hotelid": 127,
"userName": "dholt",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Only stay here if money is no object.",
"frequencyID": 4,
"title": "Charges extra for everything",
"comment": "Nice hotel, great views, nice room but not particularly accommodating staff or policies. I travel for business every week. Maybe this hotel is not meant for travelers. Nickled and dimed for everything!! Food was fabulous but too expensive."
},
{
"reviewID": 9119171,
"hotelid": 914,
"userName": "rifraf",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "trinity fl",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "small johns",
"comment": "Great hotel only exception was the bathroom in the room. it was cramped"
},
{
"reviewID": 9131882,
"hotelid": 813,
"userName": "Adrienne",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Towson, Md",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "great hotel",
"comment": "We stayed at this hotel to attend a wedding in Syracuse. It was centrally located, quiet, very quiet, which was just what we needed. The hotel bar was comfortable and the bartenders were attentive, The food in the restaurant was excellent for breakfast. We felt very well taken care of safe in the hotel and parking lot. All Good."
},
{
"reviewID": 9136913,
"hotelid": 214,
"userName": "Mams",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Santa Cruz, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It was very kid friendly, even on a week day.",
"frequencyID": 3,
"title": "Swimming pool was the highlight",
"comment": "I brought my 2 grandchildren (ages 8 and 4) so they could use the swimming pool."
},
{
"reviewID": 9141504,
"hotelid": 1703,
"userName": "JJS12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Charlotte nc",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, great water coolers, great staff. No free transportation to or from airport.",
"frequencyID": 2,
"title": "One of the nicest hotels.",
"comment": "I found this hotel to be great in all areas."
},
{
"reviewID": 9142330,
"hotelid": 151,
"userName": "TWG1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Hotel",
"comment": "The check-in procedure was superb. The one who checked us in was extremely friendly and helpful. As a Gold member, she right away offered us an upgrade and a late checkout. The room was comfortable and the facilities were very nice. I would highly recommend this hotel. The location is great. ."
},
{
"reviewID": 9143947,
"hotelid": 1400,
"userName": "TglCO",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Colorado, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "easy to find",
"frequencyID": 1,
"title": "very nice",
"comment": "Hotel was great, staff very friendly and responsive. didn't get to try out exercise equipment or pool."
},
{
"reviewID": 9144300,
"hotelid": 828,
"userName": "Greener",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ocean City, NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Food was exceptional. Both dinner and Breakfast.",
"frequencyID": 3,
"title": "Perfect getaway",
"comment": "Perfect getaway, short drive to Boston or New Port. Comfortable room, great staff met all our needs. Will definitely be back to stay at this Hotel."
},
{
"reviewID": 9145216,
"hotelid": 1144,
"userName": "Jimerick",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Courtious staff",
"frequencyID": "",
"title": "Courtious staff",
"comment": "The staff was extremely courteous. Namely, the registration and the restaurant staff. Their smiles and service level were inviting, that goes a long way."
},
{
"reviewID": 9146757,
"hotelid": 814,
"userName": "VanessaPro",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Rockville, MD",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The ocean view rooms are worth the extra expense!",
"frequencyID": 3,
"title": "First time and I will go back!",
"comment": "I came to VA Beach for the first time with my family. Being a loyal BPG member and knowing I could trust reviews and hotel qualifications, I figured this might be a nice place for a family, beach vacation. We were not disappointed. The hotel and staff exceeded expectations. The location was wonderful! We will return!"
},
{
"reviewID": 9147192,
"hotelid": 995,
"userName": "Sarez",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "This hotel is accommodating",
"comment": "When we arrived at 8am they found us a room right away but unfortunately it had not been cleaned but when we went back to the FD they immediately found us a clean room in a much closer location."
},
{
"reviewID": 9147954,
"hotelid": 691,
"userName": "Abraxas",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you want a real breakfast, you have to go out. Staff is lovely but they seem to have less authority than in the past.",
"frequencyID": 4,
"title": "Fine hotel hurt by new ownership?",
"comment": "This is a conveniently located hotel with many long-time staff members who do their best to help. Recently purchased in September of 2010, the facility has undergone an extensive renovation. However, the offerings in the concierege lounge have been cut drastically & maint. seems to have suffered--dust on the AC filter in my room was a quarter inch."
},
{
"reviewID": 9150716,
"hotelid": 664,
"userName": "Toad1976",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Disappointing stay",
"comment": "I was disappointed in this hotel. The door locks were difficult to use and when asking for help, on received a reply that \"They are tricky.\" Bugs in the room. Food in the restaurant was ok but the service was slow."
},
{
"reviewID": 9157848,
"hotelid": 460,
"userName": "Yates72",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice place to stay.",
"comment": "We were pleased with the very spacious"
},
{
"reviewID": 9158965,
"hotelid": 3115,
"userName": "Maryclaire",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lexington, KY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Food location, great staff, very comfortable.",
"frequencyID": 4,
"title": "Above and Beyond",
"comment": "I can't say enough about the Belvoir Riverside. We were in town for a sad occasion (the death of a family member) , and the staff was wonderful. They even left some flowers in our room to express their sympathy for our loss. When we arrived, they were very helpful in making the room feather-free for us. The room itself was fresh and spotlessly clean. The bed was one of the most comfortable beds we've ever slept in. We had a lovely meal at the Bristol, located in the Hotel. They even had something for us vegans to eat! Lovely hotel located right on the Ohio River directly across from Louisville."
},
{
"reviewID": 9164641,
"hotelid": 3616,
"userName": "victorc",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great service",
"frequencyID": 3,
"title": "Great place for quick weekend to NYC",
"comment": "Place is great. Has a starbucks right inside."
},
{
"reviewID": 9166156,
"hotelid": 1726,
"userName": "2quick",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Raleigh, NC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "perfect location for my needs",
"comment": "hotel located in the heart of town walking distance to beach and boardwalk"
},
{
"reviewID": 9175448,
"hotelid": 1556,
"userName": "PeterPan4",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Texas, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The Lobby looks better than the rooms on the floors.",
"frequencyID": 2,
"title": "The Hotel needs upgrading",
"comment": "The hotels I have visited was a lot more"
},
{
"reviewID": 9186056,
"hotelid": 83,
"userName": "mememememe",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "See Sam, she is the best hotelier ever!",
"frequencyID": "",
"title": "Excellent Staff",
"comment": "The staff took the time to understand all of our needs and do everything they could to make our stay as pleasant as possible."
},
{
"reviewID": 9200158,
"hotelid": 1569,
"userName": "TerriB86",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Spokane WA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is excellent!! We loved being on the club floor!",
"frequencyID": 1,
"title": "Belvoir was great on everything!!",
"comment": "Rooms were very comfortable and the staff was excellent! We loved being on the Club Floor. Only problem we had at all was issues with the WiFi and their support through AT&T was excellent."
},
{
"reviewID": 9206098,
"hotelid": 3134,
"userName": "Pilaitese",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff kindness",
"frequencyID": 2,
"title": "Staff attention",
"comment": "I was in town for my father's funeral. The hotel was sold out for the night of 8 14 but Denise at the front desk was able to extend my stay to accommodate my need at a very difficult time for my family. I was treated with kindness and sessitivity for my stay"
},
{
"reviewID": 9207013,
"hotelid": 760,
"userName": "MFD1412",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The rooms are comfortable and the front desk service is always very helpful.",
"frequencyID": 4,
"title": "The Belvoir Key West is our hotel of choice while in Key West!",
"comment": "This is our third time using this hotel and we will be staying there twice more later on this year. As an BPG member, I appreciate the BPG rewards for free nights and the Starhot rates we receive. The room is always comfortable and exceptionally clean. When we arrive, all transportation to and from the city by their shuttle is such a nice feature to have. The staff is always very nice and helpful. The concierge is extremely helpful in getting us scooters and other items such as tours and discounts to some of our favorite places. Overall, we love this Belvoir and will always make this our hotel of choice when staying in Key West. Many nice memories with family were made here, and we have had nothing but enjoyment. Thank you guys for always caring."
},
{
"reviewID": 9207594,
"hotelid": 3107,
"userName": "hatsu",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "China",
"arrivalMonth": "7/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Good location for GE Employees",
"frequencyID": 3,
"title": "Below expectations",
"comment": "I stayed one month in the hotel and for the price paid and no breakfast included and the amenities available in the room I found it very much below my expectations."
},
{
"reviewID": 9209901,
"hotelid": 379,
"userName": "whydoyouneedthis",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff, prompt service",
"frequencyID": "",
"title": "Rating for Belvoir Kauai",
"comment": "Wonderful facility and great service!"
},
{
"reviewID": 9229491,
"hotelid": 606,
"userName": "mbluecpa",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Needs a refresh",
"frequencyID": 3,
"title": "Price being equal, I'd stay somewhere else",
"comment": "I just completed a three-night stay during which the hotel appeared to be full. While there were no significant negatives about my stay, my overall impression is that the property is showing a lot of wear."
},
{
"reviewID": 9238387,
"hotelid": 214,
"userName": "Martha1500",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": "",
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "mesa, az",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Employees care about guest satisfaction",
"frequencyID": 2,
"title": "Great place to stay!",
"comment": "A pleasant experience as always at Belvoir Palo Alto. Employees are very friendly and professional. Always a smile and recognition to guests. Go Green program very confusing to us and we would not participate again. We do not feel pool toys should be allowed."
},
{
"reviewID": 9238671,
"hotelid": 171,
"userName": "ALDH",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Unlike the other Belvoir hotels (but not in a good way)",
"frequencyID": 4,
"title": "Surprising disappointment",
"comment": "I was beyond disappointed with this hotel. It did not matter whether I was an BPG Gold member. I was told that this hotel did not participate in BPG member benefits as with other Belvoir hotels i.e complimentary wifi, club room access/purchase option etc. In fact there were no perks and even worse they placed us into a room where the AC did not work and there was a rancid odor in the room. My family became nauseous and so we requested a different room. We had to settle for one without the microwave, fridge and working hair dryer. It was the first time I've stayed at a Grandbourne property and could not wait to check out."
},
{
"reviewID": 9239712,
"hotelid": 760,
"userName": "Laradicus",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic Beach and Location",
"frequencyID": 4,
"title": "Fabulous Experience",
"comment": "This was our second stay at the Belvoir Suites. We love the facility and staff. With the exception of the spa nothing working well, everything exceeded expectations. This is an outstanding location for a family vacation!"
},
{
"reviewID": 9240697,
"hotelid": 1776,
"userName": "Loudini1960",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/19/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Wait until they turn it around. Check back for better feedback before making a reservation. Sorry.",
"frequencyID": 3,
"title": "First Disappoint of a Belvoir Property",
"comment": "Housekeeping issues seem to be the theme of others who have stayed at the hotel. In addition, the room keys have issues, in-room movies have sound problems, lack of towels, housekeeping taking unopened bottles of water, hearing about a guest who found cockroaches didn't surprise me. As a frequent traveler, I find this Belvoir to be one of the most INFERIOR I have ever stayed at. The front desk did bend over backward to make sure I was satisfied. Maybe a training session with Housekeeping would be a good place to start. Fitness center was okay."
},
{
"reviewID": 9241308,
"hotelid": 196,
"userName": "ChiDude18",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Worst Valet Service I've Seen",
"comment": "There never seemed to be enough valet staff to park cars or bring the car in a timely manner. There was always a crowd in the waiting area for the cars and at times it was as if the staff had never done this before. There was times I parked on the street and paid twice for the parking just to avoid dealing with the hotel valet.For $51/night and at a Grandbourne property I expect a lot more."
},
{
"reviewID": 9241565,
"hotelid": 127,
"userName": "FitnessCoach",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Parking Charges and airport noise",
"frequencyID": "",
"title": "Didn't expect $22 /day parking Fee & airport noise",
"comment": "We had to pay $22 /day parking fee. We told the front desk manager when we checked in that we were not informed about the parking charge when we booked our reservation. The manager said, \"Did you tell the reservation that you have a car?\" and she added, \"The parking fee is stated on their website.\" We told her we didn't book it online. We would think that the person at the central room reservation would inform as about parking charges when we made the reservation."
},
{
"reviewID": 9252451,
"hotelid": 380,
"userName": "Goose",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ohio, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Conveneient access to beach",
"frequencyID": 4,
"title": "Staff was very helpful",
"comment": "Staff assisted us in getting ealier access to complimentary suite so we could shower ahead of our flight after we had cehcked out."
},
{
"reviewID": 9253656,
"hotelid": 942,
"userName": "EDDIE33",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is convenient to the Charlotte Airport",
"frequencyID": 2,
"title": "It was an OK stay",
"comment": "This was a last minute booking and I was able to use my Grandbourne Points. However, when I checked in the room smelled of smoke and it was supposed to be a smoke free hotel. I recognize that some people do smoke, but it did not appear that housekeeping was successful in removing the smell."
},
{
"reviewID": 9258926,
"hotelid": 3068,
"userName": "frederic19380",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very large, good resturants",
"frequencyID": 2,
"title": "Visit to Roanoke",
"comment": "Very good hotel and resturants, the pool looked cloudy"
},
{
"reviewID": 9258957,
"hotelid": 3620,
"userName": "DanIel39",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Florida, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean very comfortable and great staff",
"frequencyID": 3,
"title": "Fantastic",
"comment": "This hotel is great for business meetings"
},
{
"reviewID": 9259692,
"hotelid": 3175,
"userName": "bodie52",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Missouri, USA",
"arrivalMonth": "1/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "coffee",
"comment": "The coffee in the rooms as well as what is served in the conference rooms is terrible. Maybe a medium grade would be more suitable."
},
{
"reviewID": 9260455,
"hotelid": 3175,
"userName": "Class70",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Business Center needs much improvement",
"comment": "6 months since last visit and quality of hotel has gone down greatly. Food at banquet was terrible and business center equipment needs updated badly"
},
{
"reviewID": 9261614,
"hotelid": 421,
"userName": "Bob59",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Excellent extra effort by staff member",
"comment": "I needed 2 rooms, preferably next to each other and Danus (I think that was the name) at the front desk made an extra effort to arrange this and saw it through until we were able to get in the room. A very nice extra effort."
},
{
"reviewID": 9262882,
"hotelid": 127,
"userName": "Anne50",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "BEAUTIFUL!",
"frequencyID": 4,
"title": "Awesome location!",
"comment": "Hotel is beautiful and staff were wonderful. Only issue I had was female travelling alone, I was put into a building a distance from the main building on the 1st floor next to the parking lot. I checked in at 9:30PM so that was the problem. I was moved the next day. In addition, the airconditioner took a few days to get the room cooled off. Other than that, it was awesome!"
},
{
"reviewID": 9263319,
"hotelid": 90,
"userName": "JEM1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good for a young family",
"frequencyID": 2,
"title": "Good hotel for a family",
"comment": "The suite with mini-kitchen was perfect for our young family. We selected it because of the pool and used it with our 3 & 5 year olds each evening. A microwave in the room allowed us to heat dinner and have room picnics. The staff were mainly very helpful, although there was limited local knowledge about Chesapeake beaches and i was told to go and \"look on the internet\". I was hoping for a more proactive and helpful approach from someone who clearly lives within an hour of the sea. We didn't eat here and chose to shop locally for our breakfasts. Limited wine selection in the bar was disappointing.There is a great free shuttle service to King Street and the airport, and the Metro into DC is walkable and very handy. Parking is expensive. If you just go for a room, it's worth it. If you add on all the extras it can be pricey."
},
{
"reviewID": 9263325,
"hotelid": 1998,
"userName": "prettypatientraveler",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Maintenance",
"comment": "Over the last 3 months I have stayed at this hotel 4 times). There has not been one stay where something was not right with the room (i.e. curtains wouldn't close, air conditioner not working, remote control broken). Although these items were brought to the attention of the management team, on only one occasion was the manager interested enough to getting it corrected and move me to another room. You need to get managers that actually fix problems and just not good at apoligizing"
},
{
"reviewID": 9263343,
"hotelid": 674,
"userName": "RM1212",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Family Friendly",
"frequencyID": 2,
"title": "Our Stay",
"comment": "We had a pleasant stay. My kids really enjoyed the pool. The quiet atmosphere made for much needed rest."
},
{
"reviewID": 9263418,
"hotelid": 3205,
"userName": "Floridame",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "FL",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Denver",
"comment": "Very well designed hotel in a great location. Furniture placement in the room was awkward."
},
{
"reviewID": 9263489,
"hotelid": 814,
"userName": "Terry66",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Powhatan, VA 23139, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The customer service is outstanding and the rooms are beautiful!",
"frequencyID": 2,
"title": "This hotel is OUTSTANDING!",
"comment": "Our entire stay at the Belvoir Virginia Beach was exceptional from start to finish. The customer service provided by everyone who works at the hotel is outstanding. The rooms are beautiful and clean. The beds and linens are excellent. The staff treat each person like they are the most important person in the hotel. Exceptional!"
},
{
"reviewID": 9263699,
"hotelid": 1291,
"userName": "John123456",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lubbock, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Meeting",
"comment": "Staff is very friendly and helpful."
},
{
"reviewID": 9263819,
"hotelid": 3207,
"userName": "Traveler59889",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It is old and there is nothing decent within walking distance.",
"frequencyID": "",
"title": "Very OLD Hotel",
"comment": "There were four elevators working for a twenty-six floor tower. It took me fifteen minutes to get an elevator one day. Not acceptable!!"
},
{
"reviewID": 9263960,
"hotelid": 1364,
"userName": "JIMSGM",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location,Location, Location",
"frequencyID": 3,
"title": "Very nice stay",
"comment": "We had our doubts about the location but that was soon relieved when we arrived and guest services took over and explained everything we needed to know from venue location to eating at the Hill mad our stay wonderful from easy parking to area sites. The only negative we found was that the rooms could use a \"DEEP Cleaning"
},
{
"reviewID": 9263963,
"hotelid": 270,
"userName": "Landrew12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlantic City, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Wi Fi or Internet Access",
"comment": "Overall I had an excellent stay. I was a little dissapointed to find that this hotel only offered wifi access on the 1st and 2nd floors and you had to pay for the internet."
},
{
"reviewID": 9263996,
"hotelid": 3205,
"userName": "Economist",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "very comfortable rooms, beware the bathroom hardware, very pricey",
"frequencyID": 4,
"title": "comfortable but keep up with maintenance",
"comment": "Very nice room with the exception that the handle to turn on water in tub/shower was not tightly connected and repeatedly fell off. Rather heavy so lucky it didn't hit my foot. Other than this great room and hotel."
},
{
"reviewID": 9264025,
"hotelid": 270,
"userName": "boxing213",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Marco Island, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close location to convention center and train station",
"frequencyID": 3,
"title": "Front Desk personnel was great",
"comment": "Diane at the front desk was great. She immediately responded to my requests. She also made sure I received a BPG numer."
},
{
"reviewID": 9264033,
"hotelid": 95,
"userName": "clndese",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Very nice. great location.",
"comment": "Nice place to stay with good service and convenient location."
},
{
"reviewID": 9264137,
"hotelid": 1291,
"userName": "HereOnBusiness",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Valet cost is $28 per day. I didn't notice that and found out the hard way.",
"frequencyID": 4,
"title": "Hotel gets two thumbs up!",
"comment": "Stayed at the Belvoir for a business trip and the hotel was great. The staff was very courteous and glad to help with anything I had. Room was very comfortable with a great view of San Antonio. Only knock on room was a real lack of electrical outlets and the doors allow too much noise in. I kept hearing the maintenance people on their push to talk radios while laying in bed. The meeting room we met in for business was nice and the meal they provided was healthy. Would recommend to all travelers since the Riverwalk is real close too!!"
},
{
"reviewID": 9264203,
"hotelid": 829,
"userName": "edith2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "washington dc",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very accomodating",
"frequencyID": 2,
"title": "Great location & amenities",
"comment": "was impressed with the shuttle service to pentagon city staff was very courteous"
},
{
"reviewID": 9264204,
"hotelid": 1317,
"userName": "scott525",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Richmond, VA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "No service and a dirty room",
"comment": "Shuttle from airport took over 45 minutes, there was a large hairball in the shower, no shampoo, bed sheets were not pulled over mattress, no receipt under door. Will never go back."
},
{
"reviewID": 9264264,
"hotelid": 1391,
"userName": "Gmcghype",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Wyoming, MN",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Free Internet in the Lobby.",
"frequencyID": 2,
"title": "Friendly service",
"comment": "This hotel has very friendly staff."
},
{
"reviewID": 9264312,
"hotelid": 196,
"userName": "Ash25",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "ace conference",
"comment": "The hotel is decorated beautifully. The concierge should me exactly where to go when looking for restaurants. I would stay there again."
},
{
"reviewID": 9264400,
"hotelid": 40,
"userName": "nc3000",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Marvelous open atrium up to top floor.",
"frequencyID": 3,
"title": "A bargain at O'Hare",
"comment": "Hotel was very modern and up-to-date. Last minute reservation was the lowest price around. Room was nicely furnished 2 room suite."
},
{
"reviewID": 9264811,
"hotelid": 468,
"userName": "PLATINUMMEMBER25",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service was POOR.",
"frequencyID": 4,
"title": "STAFF UNSATISFACTORY",
"comment": "I am a PLATINUM member with BPG who had just stayed at the Dolphin for 2 nights on July 23-24. On the morning of checking out a family member was not feeling well so I called down and requested a late checkout. I explained the situation to the front desk and they would not give me a late check out. After explaining some more they only extended my checkout time by 1 hour. Because of how bad this service was and how sick the member of my family was we checkout of the hotel and went over to another Disney resort hotel and checked in for one night there. If I was granted a late check out that is normally offered to PLATINUM members I would have inquired with the front desk about extending my stay one more night if they had the availability. I find this to be a very poor way to treat paying costomers no matter what statues of membership they might have!!! Also it is now August 20 and I have still not received credit for my stay at this hotel!!"
},
{
"reviewID": 9264952,
"hotelid": 1144,
"userName": "Contestkid",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Management welcomed us to the hotel at the start of our convention",
"frequencyID": 3,
"title": "Putting a face to the Hotel",
"comment": "I just attended the 2012 Sweepstakes Convention and one of the planners for a past and future convention (working with Tom in Boston for a location in FL) and I mentioned to a friend of mine that this was the first hotel where we actually got to see someone from management at the start of the convention and made a public announcement as well as to how impressed he was. It was the fact that the hotel manager actually got up on stage and welcomed us to the hotel. As the planner and convention worker each year, I was listening to what our people had to stay about their stay and they were all impressed by the service in driveway, lobby and even when coming out of a session waiting for the elevator and being lead to a service elevator, rather than having to wait 10 minutes to squeeze into the elevator."
},
{
"reviewID": 9265051,
"hotelid": 664,
"userName": "Recon",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Chapel Hill, NC",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Know how to find the Director of Front Office...in the event of any issues",
"frequencyID": 4,
"title": "Front Office Manager saves the \"Stay\"!",
"comment": "My initial experience beginning with check-in, was a true nightmare. I had reserved a total of four rooms and had my team members checking in and out at different times...all of which were clearly documented on the four individual reservations. As a Lifetime Platinum guest, I have become used to spending no more than five minutes at the reception desk and then I am off to continue my very busy schedule. In this case, I stood at the counter for over one and one half hours, trying to get these four rooms set for my staff's arrival later in the day...to say that I was beginning to get a bit cranky, would be an understatement. Enter the ProActive Front Office Director. In my 700 plus stays with Grandbourne, I would be correct to say that I have had similar occurrences...with one significant difference...This astute gentleman was not there...fortunately, he was in attendance here. There is something about this outstanding individuals demeanor that emphasizes his sincere apology...individuals can say \"I'm sorry\" all day long and you have a sense that they don't really mean it. This Front Office Manager is a very self-assured gentleman. He also demonstrates a sincere concern...empathy...for what his guests are dealing with. He was able to resolve the situation within a matter of a couple of minutes and I was on my way. I ran into him in other locations on the property throughout the stay and he was most gracious, asking how my stay was going and offering to do whatever was necessary to provide a positive experience on the property. This young man clearly understands interpersonal relationshipshe gets it! He understands hospitality and the associated responsibility of providing within Grandbourne guidelines, all that Grandbourne promises and then some to each of his guests. In my global travels of the past 40 years, I can say without reservation that this individual represents the very best qualities for success in your business, both professionally and personally...you are incredibly fortunate to have him in your employ."
},
{
"reviewID": 9265098,
"hotelid": 883,
"userName": "Larry357",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Alarm Set for Mid-Night",
"comment": "On the second day of my stay, I had to have maintenance check my toliet because it wasn't flushing. Housecleaning would have also been in my room that day. That night at mid-night the clock radio alarm came on. I did not use the alarm and the alarm did not go off the first night I was in the room, so someone deliberately set the alarm for mid-night that day. I wasn't too happy to be woken up at mid-night!"
},
{
"reviewID": 9265149,
"hotelid": 813,
"userName": "chef2u",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "London, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Awesome!",
"comment": "Great location, great hotel. Will stay again and will recommend! Fitness centre could use some disposable wipes or cleaner to wipe down machines after use."
},
{
"reviewID": 9265225,
"hotelid": 1391,
"userName": "jena28",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chandler, AZ",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's so relaxing!!",
"frequencyID": "",
"title": "Great family hotel.",
"comment": "We stay at Wild Horse Pass every chance we get. The pool's are great, and my kids love the slide. The staff are very nice and helpful."
},
{
"reviewID": 9265234,
"hotelid": 196,
"userName": "LoveIAM",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago -",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Everyone is so friendly, helpful, above and beyond and yet they don't give an impression that it is driven off of tips! Just truly gracious hosts and hostesses!",
"frequencyID": 1,
"title": "AWESOME!",
"comment": "I was with 2 employees for the Allscripts ACE conference. Much like Denver the hotel was OVER THE TOP and I truly felt like the entire staff were happy we were guests. I saw an employee empty a super-full trash can in the Starbuck's and it was obvious that they are an independent vendor. And she was training a new hire as well! The only \"issue\" I have is with the gift shops which are independently owned and they are less than stellar, certainly not the experience I had with other staff. The lamp shade was on the dresser because it was broken and the shower faucet was VERY hard to pull on, and loose from the wall. Otherwise perfect experience!"
},
{
"reviewID": 9265654,
"hotelid": 15,
"userName": "BN2012",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Maine",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "overpriced",
"comment": "There was AAA rate rooms available, they were not suggested by the reservation staff. Prices for the room given were higher than expected. Parking, esp. not secured, was an additional $10. Breakfast prices were outrageously overpriced - $5 for a glass of orange juice, and $15.50 for pancakes or waffles. We went out of the building for breakfast. Rooms were not soundproof - heard children in the hallway until late at night."
},
{
"reviewID": 9265675,
"hotelid": 1364,
"userName": "JRog",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Wi-Fi",
"comment": "Hotel room was great, however I was disappointed to learn that Wi-Fi was not included in the price of the room. Many people who business travel depend on this feature so they can respond to email back at the office."
},
{
"reviewID": 9265732,
"hotelid": 3207,
"userName": "traveltravel",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "The Draft at lunchtime",
"comment": "We waited an hour for food at the Draft and it never arrived and the staff was indignant and rude. The temperature in my room read 65 but it was so stifling hot I couldn't breathe and they never fixed it."
},
{
"reviewID": 9265797,
"hotelid": 171,
"userName": "Tano",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Location",
"comment": "Good location, friendly service and clean rooms. Should look into free internet and better parking options,"
},
{
"reviewID": 9265804,
"hotelid": 13,
"userName": "JMMM",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": "",
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Hotel needs to be updated",
"comment": "Carpet is showing wear and tear - time for the rooms to be renovated. Great pancakes for breakfast."
},
{
"reviewID": 9265857,
"hotelid": 270,
"userName": "BizTraveler00",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlantic City, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Hotel service depends on \"busy\"-ness",
"comment": "Ordered breakfast room service that failed to show up in the AM. Ordered dinner room service that was delivered with incorrect order. I stay here every week and it is still unclear to me whether I am receiving points for \"Go Green\" unless I check with the front desk before leaving. Sometimes service is excellent but when the foot traffic is high you see a marked decline."
},
{
"reviewID": 9266009,
"hotelid": 664,
"userName": "BigBirch",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pennsylvania, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location and great beach.",
"frequencyID": 2,
"title": "Return after six years",
"comment": "A nice 5 nite stay in the room we had requested. First visit since the renovations. Love the beach facilities but miss the pool over in the Marina Tower. Also miss the old beach bar. Hope to return next year."
},
{
"reviewID": 9266053,
"hotelid": 321,
"userName": "Raybo",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "The Bahamas",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": ".",
"comment": "hotell was ok, but the extterier where the mall was closed needs to be cleaned up"
},
{
"reviewID": 9266097,
"hotelid": 3207,
"userName": "Reinhardt64",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The consumer is first and your stay experience is their number one priority.",
"frequencyID": 4,
"title": "This motel pampered ME!",
"comment": "I work in the field of child abuse prevention. The Sheaton makes anytime I have at their motels a time when i feel put first and pamperd with excellent service and lavish amenitys Belvoir Hotel staff go above and beyond what a hotel staff need to do to make your stay perfect!!!"
},
{
"reviewID": 9266187,
"hotelid": 3207,
"userName": "Amy123456",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's very large and can be difficult to find waht you're looking for.",
"frequencyID": 3,
"title": "Lacking in Customer Service.",
"comment": "The staff weren't very friendly. I had to wait up to an hour to get a response from requests to guest services. This happened twice."
},
{
"reviewID": 9266239,
"hotelid": 802,
"userName": "TiredNextDay",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Traffic noise",
"frequencyID": "",
"title": "The noisiest hotel ever",
"comment": "Located right next to waterfall stream, major highway and railway, the room needed better sound-proof. Throughout night, my and wife couldn't get a good sleep even for an hour as trains pass by, loud motor vehicle pass by and emergency car pass by."
},
{
"reviewID": 9266322,
"hotelid": 1552,
"userName": "skpnj",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great hotel",
"comment": "Convenient place to get in and out of Disney Resorts using their shuttle at a reasonable price."
},
{
"reviewID": 9266328,
"hotelid": 3052,
"userName": "DB40",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Hard to get a cab from this location. Staff works very hard to adjust to this.",
"frequencyID": 4,
"title": "Great staff",
"comment": "I always stay at the Belvoir Tribeca. This last trip I showed up w/o a reservation! Something I have never done before. They were very helpfull considering...The shower in my room could have been cleaner."
},
{
"reviewID": 9266368,
"hotelid": 392,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Center of Sioux Fall - quick and easy access to the entire City",
"frequencyID": 3,
"title": "Lucifer Angel",
"comment": "Excellent location"
},
{
"reviewID": 9266394,
"hotelid": 197,
"userName": "robin1126",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The lemon water in the lobby was a big plus when my family got back from walking around the Inner Harbor. So refreshing!",
"frequencyID": 1,
"title": "This hotel has good location and helpful staff",
"comment": "The room was clean. The hotel was hooked to the convention center and only a block away from the Inner Harbor which was so convenient. We needed some extra towels and suggestions for where to eat or how to get there and the staff was friendly and helpful. They always met our requests."
},
{
"reviewID": 9266408,
"hotelid": 434,
"userName": "TerTro",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cleveland, OH",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "close to convention center",
"frequencyID": 3,
"title": "Personnel is nice",
"comment": "The employees were super friendly and helpful. Your business center printer was down for several days, the closet doors in the room wouldn't move...too close to carpet, and the caulking in the bathroom needed to be redone. no way to valet park and check in, had to go to parking garage across street, not so safe for women. otherwise a decent stay."
},
{
"reviewID": 9266465,
"hotelid": 989,
"userName": "Josy",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Manchester, NH",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "parking costs 12.50 and the decor is outdated",
"frequencyID": 2,
"title": "Will not be going back",
"comment": "I recently brought my family to this hotel . I was disappointed with the appearance as I have been to many Belvoirs. The bathtub didnt look very clean with grout coming apart and black. Charging three dollars for a bottle of water is insane. And the bed did not smell clean and had other peoples hair on it. It smelled of men's cologne. It was a bit offensive, but my small kids were sleeping and it wasnt worth waking them. I certainly would not come back. I recently stayed at a less reputable hotel and it was more updated and cleaner than this hotel."
},
{
"reviewID": 9266533,
"hotelid": 1236,
"userName": "Crystal81",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Paris, TN",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice location.",
"frequencyID": 3,
"title": "Hotel stay",
"comment": "Hotel room was clean but very cold. Had a hard time adjusting air, finally turned it completely off. Tub would not drain properly. Other than that, room was clean, nice and roomy. Food in restaurant was very good."
},
{
"reviewID": 9266570,
"hotelid": 421,
"userName": "SusanVAB",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Woodbridge, VA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor Guest Service",
"frequencyID": 4,
"title": "Dirty Towels/ Poor Customer Service Response",
"comment": "The front desk reservation desk was the longest line only two employees working. All the towels we received and requested all had a horrible smell. Person delivering was not friendly when we requested another set of towels but they also had a horrible smell. The guest services that we called also sighed and was unfriendly when we asked for towels."
},
{
"reviewID": 9266578,
"hotelid": 460,
"userName": "JRush",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "OKC, OK",
"arrivalMonth": "8/2011",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 1,
"title": "Excellent Staff",
"comment": "I was very pleased with the staff during my visit. Our bill had to be split unevenly, and they were very helpful in completing this task!"
},
{
"reviewID": 9266589,
"hotelid": 3079,
"userName": "BPG910000000000",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "So-so but needs upkeep",
"comment": "Most of the staff was very nice and the location is great if you are in downtown Austin. The hotel is within walking distance of all the good restaurants and bars and even to the South Congress Bridge."
},
{
"reviewID": 9266594,
"hotelid": 3052,
"userName": "Neoteros",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Milan, Italy",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding service at the Club Lounge",
"frequencyID": 4,
"title": "A great bite of the Big Apple",
"comment": "I spent here four nights with my family and I really could not ask for anything more. I got an upgrade for my room and the service at the Club Lounge was really outstanding, not to mention the fantastic view from the lounge terrace."
},
{
"reviewID": 9266595,
"hotelid": 3205,
"userName": "Angel444",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "CT",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Disappointing hotel rooms.",
"frequencyID": 4,
"title": "Hotel room was disappointing",
"comment": "I found the Belvoir Downtown Denver to not meet the usual experience I've had with Belvoir properties. The hotel room was worn, smelled of mildew and the air conditioning would not turn off - no matter what I did. A couple of times we asked the door men for assistance and were met with a less than enthusiastic reply. The front desk staff, however, seemed to have the usual Belvoir friendliness."
},
{
"reviewID": 9266621,
"hotelid": 83,
"userName": "xi2012",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Good experience, but with an unexpected incident",
"comment": "The overall experience is good. However, one unexpected experience happened to me. When I stayed in the room 30 mins after check-in, another group of guests entered the room with key. They were arranged by the front desk too! Then my key didn't work for this room. The staff assisted me did apologize for this and helped me to figure it out. His honest and performance made me feel better. However, I feared when I was on the bed. What if I was not in the room when they entered? what if they were not a polite lady and a child?"
},
{
"reviewID": 9266678,
"hotelid": 3207,
"userName": "hawaii2012",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Honolulu, HI",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location - near places to eat and the DART stops.",
"frequencyID": 2,
"title": "Going Green",
"comment": "I think it is great that the hotel is trying to go green. The incentive of receiving a reward for not having your room clean is an excellent idea."
},
{
"reviewID": 9266735,
"hotelid": 347,
"userName": "FLCheesHead",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "5/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff.",
"frequencyID": 2,
"title": "Always Great",
"comment": "This hotel is consistently good. The staff is very friendly, it is close to anything you could want while you visit the Milwaukee area and the rooms are comfortable."
},
{
"reviewID": 9266762,
"hotelid": 2003,
"userName": "czaria",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location",
"frequencyID": 2,
"title": "wonderful stay",
"comment": "beautiful hotel, good food and friendly helpful staff--especially JESSE"
},
{
"reviewID": 9266822,
"hotelid": 954,
"userName": "Mea33",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Belvoir never dissapoints",
"comment": "Honestly, awesome rate, great staff, ammenities were amazing; cant say enough great things :)! They were so accomodating :)! Had a BLAST!"
},
{
"reviewID": 9266887,
"hotelid": 636,
"userName": "Debmnh",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Laconia, NH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "The staff went out of their way for us",
"comment": "The staff went out of their way to accommodate our needs. It's our favorite Belvoir to stay at and we'll be back before long. The location is excellent and it's a very pretty set up."
},
{
"reviewID": 9266896,
"hotelid": 468,
"userName": "kdkeenan",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charleston, SC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great trip",
"comment": "Very pleasant experience and wonderful view from our room. We really enjoyed it and plan to stay here again."
},
{
"reviewID": 9267260,
"hotelid": 814,
"userName": "Momwithtwo",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Northern, VA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Over and above",
"comment": "Staff very friendly and helpful, accommodating whenever possible."
},
{
"reviewID": 9267757,
"hotelid": 430,
"userName": "fowl03",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Columbus OH",
"arrivalMonth": "7/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Valet parking",
"comment": "I used the valet parking. I had an early flight out of Logan. i called the Valet desk and left a message on phone well ahead of time. The care wasnt ready when I checked out. I had the woman at the front desk call. She said she would take care of it but nothing was done. The bell captain found the vfalet person only after I tracked the Bell Captain down. An unnecessary hassle, especially for a 46.00 valet parking charge."
},
{
"reviewID": 9268069,
"hotelid": 1726,
"userName": "Erika",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service",
"frequencyID": 3,
"title": "Myrtle Vacay",
"comment": "The convention center was a great hotel, my family totally enjoyed it!"
},
{
"reviewID": 9268658,
"hotelid": 1236,
"userName": "Linda2357",
"overall": 4,
"roomComfort": 1,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Santa Rosa, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Most staff very nice.",
"frequencyID": 3,
"title": "Service",
"comment": "While the site had some issues for the most part the service was great."
},
{
"reviewID": 9268742,
"hotelid": 421,
"userName": "P3t3rT",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great Location with Bad Services",
"comment": "Stayed here 6 nights in conjunction with the IronMan NYC event. Complained about the smelly towels from day 1, did not get better throughout the stay, even the bedsheets smelled."
},
{
"reviewID": 9269011,
"hotelid": 196,
"userName": "SLL2012",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "SLL",
"comment": "Great Location to downtown shopping and the Navy Pier!"
},
{
"reviewID": 9271082,
"hotelid": 1115,
"userName": "Forbusinessandpleasure",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Utah",
"arrivalMonth": "6/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Expensive parking",
"frequencyID": 4,
"title": "Average",
"comment": "As a Platinum member I have come to expect above average for all of the Belvoir Hotels. This hotel and staff did nothing to impress, nor can I speak ill of the hotel."
},
{
"reviewID": 9283777,
"hotelid": 713,
"userName": "Forbusinessandpleasure",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Utah",
"arrivalMonth": "7/1905",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great leisure hotel",
"comment": "We stayed here for the Balloon Fiesta, and many other times. This hotel has a very happening environment, the bar and restaurant had enough people to make new friends, but not so crowded you cant get in. The hotel is in the heart of ABQ and there are many eating establishments, shopping venues and activities close to this hotel."
},
{
"reviewID": 9289336,
"hotelid": 232,
"userName": "Neoteros",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Milan, Italy",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Boston Sporting Club in front of the hotel is by far the best hotel gym/pool I enjoyed in my life.",
"frequencyID": 3,
"title": "Better next time",
"comment": "I spent five nights at this hotel with my family, booking two rooms and making them our \"base camp\" to visit Boston and the area around Salem. The fact I got no room upgrade did not annoy me at all."
},
{
"reviewID": 9296001,
"hotelid": 3620,
"userName": "Bahamian",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bahamas",
"arrivalMonth": "7/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Alot to work on",
"comment": "No one asked if I was driving when I checked in but I was charged for parking even though I didnt have a car. The phone operator told me 1800 calls were free, i found out at check out, that was a lie. Local calls is charged more after a certain amount of time, nobody said so. They said it was written somewhere by the phone. I couldnt find any info so I had to call and was misinformed."
},
{
"reviewID": 9298433,
"hotelid": 1113,
"userName": "hkellyjr27",
"overall": 1,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "baltimore,md",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "restaurant staff is not polite at all",
"frequencyID": 4,
"title": "staff and mgmt",
"comment": "The customer service is lacking at the resturant and front desk as a hotel guest I should not be told to call a 800 about low wifi signal. front desk has no manager card to give a guest I'm sure I wont be back"
},
{
"reviewID": 9298644,
"hotelid": 1236,
"userName": "Maps1951",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tennessee",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How helpful the staff are at this hotel.",
"frequencyID": "",
"title": "Great service and assistance",
"comment": "I had to attend a conference that was going to end approximately one hour later than my checkout. The staff at the help desk was extremely helpful in that they delayed my checkout time to meet my schedule and also gave me an umbrella that morning to walk to my conference location."
},
{
"reviewID": 9298648,
"hotelid": 83,
"userName": "Nick45",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "England",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Staff. They cannot do enough for you.",
"frequencyID": 3,
"title": "Lovely time spent at the Universal Belvoir",
"comment": "Spent 9 nights at the Universal Belvoir. It was great! the staff were fantastic. Would definately go back and recomend to anybody looking to stay in LA."
},
{
"reviewID": 9298900,
"hotelid": 321,
"userName": "Rando",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Tamal, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Best place to stay in Plantation Fl",
"comment": "This is a great hotel, quite and comfortable...the bar is a great place to hang out and Adam is a great bartender...the food here is exceptional...I have never had a bad meal here...so compliments to the chief..."
},
{
"reviewID": 9300262,
"hotelid": 1236,
"userName": "ancsteve",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Anchorage, AK",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "North side rooms have a great view of the capitol and campus.",
"frequencyID": 3,
"title": "Great central location",
"comment": "The front desk staff were most pleasant to deal with. Sidenote: My experience with Grandbourne Properties shows them to be consistently outstanding at the front desk - and first impressions count. I didn't know if I had an BPG account as I've only stayed with these folks a few times, but the desk clerk found my account and moved me to the area reserved for Grandbourne folks - nice."
},
{
"reviewID": 9300621,
"hotelid": 96,
"userName": "Eddie5",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Woodbridge Township, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great place to rest",
"comment": "The Hotel was in a great location and very quiet. The room was very clean, comfortable, and spacious. The staff was great!"
},
{
"reviewID": 9304362,
"hotelid": 1995,
"userName": "ABft",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ri",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great staff",
"frequencyID": "",
"title": "Great hotel",
"comment": "Very nice hotel and staff"
},
{
"reviewID": 9306054,
"hotelid": 832,
"userName": "Jeaniebeans",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Virginia",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Everyone is very polite and friendly..housekeeping could use some improvement in the room, and front desk is not up to expectations ..check in was not smooth and quick.",
"frequencyID": 3,
"title": "Nice hotel with a few exceptions",
"comment": "Overall the room was clean..however there was a carton of spoiled milk in the ice bucket that Housekeeping must have missed after the last guest left..and the beds looked like someone had been sitting on them..not very well made up. I am still having issues with my room charges as this was an Online reserve w/ the AAA Hot Deal for two rooms At this point I am still being charged the full rate for both. I do hope they can resolve this issue. Appeared to be some confusion on check in as if they could not locate my reservations even though I had my printed confirmations in my hand from online???? Maybe gliches between reservation line and the hotel?"
},
{
"reviewID": 9306098,
"hotelid": 1046,
"userName": "CRBY",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Besure you dont need to use the restroom afer traveling because your potty may be broken.,",
"frequencyID": 4,
"title": "No Customer Service",
"comment": "We checked in and the potty was running and the handle was broken. They did not want to give us a new room until the engineer(maintance man) was through. We stood int the hall for hour and half . Finally getting us a new room after we call the front desk THREE times.. They offered us a free breakfast but charge it on my account. They say customer service but they dont mean it."
},
{
"reviewID": 9307353,
"hotelid": 1751,
"userName": "DisillusionedVisitor",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Street noise is the worst I've ever experienced.",
"frequencyID": "",
"title": "Disappointed",
"comment": "The noise from the freeway was terrible. My recommendation is avoid a room in the back if at all possible. I will likely be staying at another hotel next time I visit."
},
{
"reviewID": 9307761,
"hotelid": 1047,
"userName": "aau74",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This hotel refuses to honor BPG late checkout benefits.",
"frequencyID": 4,
"title": "Terrible experience",
"comment": "This hotel refused to honor guaranteed 4PM checkout for BPG Elite members, kicking me out at 2PM stating that housekeeping needed to prepare the room for the next guest. Housekeeping kept banging on my door all morning from before noon even with DND sign on the door. Phone in the bedroom did not work. Except for check-in, all interactions w/hotel staff were unfriendly. Do not recommend this hotel."
},
{
"reviewID": 9308943,
"hotelid": 421,
"userName": "rarrara",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cambridge, MA",
"arrivalMonth": "8/2012",
"datePosted": "8/20/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location is perfect, but...",
"frequencyID": 4,
"title": "very disapponting stay",
"comment": "When I entered in my guestroom at first, I was really shocked because there was used toilet paper in the toilet without a flushing. Also, there was several strains on the mattress cover. I tried to contact the concierge to complaint this matters, they seemed to be busy serving guests in heavy rain, so didn't answer. It was a horrible stay."
},
{
"reviewID": 9313520,
"hotelid": 83,
"userName": "EK2006",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dubai - United Arab Emirates",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The team, they are very focussed on making your stay great!",
"frequencyID": 4,
"title": "Belvoir Universal Hotel review",
"comment": "This is my third stay at Belvoir Universal."
},
{
"reviewID": 9313549,
"hotelid": 127,
"userName": "Lidia",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Room not ready, when needed",
"frequencyID": 3,
"title": "needs house keeping",
"comment": "We arrived to the hotel five minutes after check in time, our room was not ready. We were told they were ruining behind and our room would take about an hour. Came back an hour later, and our room was still not ready! I'm pregnant, had a long drive, and was very tired; eager to just REST. After another hour of waiting, I went to asked if our room was ready...and our room was not. Why? We've never had to wait soo long for any room. After all the waiting, we didn't even get the room we were suppose to get!"
},
{
"reviewID": 9315363,
"hotelid": 380,
"userName": "Sunbabe88",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Crowded pool",
"frequencyID": 1,
"title": "Great location!!!",
"comment": "My family and I really enjoyed our stay at the Belvoir Princess! The staff was amazing! They all met all of our traveling needs from the time we checked in to the day that we left. The only complaint that I have about this hotel is that the swimming area for the kids is too small of an area. During the day and mid afternoon its filled with kids."
},
{
"reviewID": 9318883,
"hotelid": 421,
"userName": "MokHK",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hong Kong",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "overpriced, good location",
"frequencyID": 4,
"title": "average overpriced hotel",
"comment": "the location of the hotel is excellent, conveniently within 5 minute walk of multiple subway lines."
},
{
"reviewID": 9319714,
"hotelid": 315,
"userName": "Patsy13",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NC",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't forget anything and use the safe.",
"frequencyID": 4,
"title": "Ideal location",
"comment": "Since we always want to be near the water, staying at this Belvoir was ideal. The staff were most personable and very helpful whenever we needed guidance or a recommendation. The small size of the bathroom which could not accommodate a towel rack was a surprise but for only three days it was a minor bother. Unfortunately, we left a pair of shoes behind. When we called lost and found the next day, no shoes had been turned in. That was a real disappointment."
},
{
"reviewID": 9327167,
"hotelid": 1726,
"userName": "pd0754",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Iowa, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "three block walk to the beach",
"frequencyID": 2,
"title": "great location-short walk to the beach",
"comment": "Ocean view was gorgeous, bed was very comfortable. This hotel is great for a short trip to Myrtle Beach. Does not have all the amenities of the ocean front properties, but they require a three night stay."
},
{
"reviewID": 9328211,
"hotelid": 270,
"userName": "karen28",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Atlantic City NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very close to the boardwalk and very nice",
"frequencyID": 2,
"title": "this hotel was great",
"comment": "close to the boardwalk, within walking distance, clean and well kept"
},
{
"reviewID": 9329249,
"hotelid": 914,
"userName": "McKaren",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice Rooms",
"frequencyID": 2,
"title": "Conference Stay",
"comment": "We had a very pleasurable stay at the Belvoir Sand Key Resort. Our room was spacious and clean with a beautiful view of the Gulf. The staff were extremely nice and helpful. The only thing I would recommend would be to provide mini refrigerators and microwave ovens to patrons."
},
{
"reviewID": 9329423,
"hotelid": 1021,
"userName": "BeachGlass11",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Facility is beautiful and accommodating!!",
"frequencyID": 2,
"title": "Extremely pleased",
"comment": "The beds in this hotel make you feel like you are sleeping on a cloud. I haven't slept this well in years! The facility is spotless and the staff is friendly and very accommodating. I have already booked my next stay!"
},
{
"reviewID": 9329480,
"hotelid": 3068,
"userName": "PaulnSal",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Middleburg, PA 17842, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its people! They greeted us well and offered to assist in multiple ways.",
"frequencyID": 3,
"title": "Above and Beyond",
"comment": "What set this hotel apart was its people. From the front desk to the ladies behind the cleaning carts, my wife and I felt welcomed. We especially want to mention Doris & Angelic & Glenford & Xavier as those who went above and beyond the expected, and made our stay so pleasant. We will book here again!"
},
{
"reviewID": 9329517,
"hotelid": 315,
"userName": "Joerobbub",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect Location",
"frequencyID": 3,
"title": "Great Family Vacation",
"comment": "We were recommended to this hotel by BPG. The hotel was in an excellent location. It was convenient to all of the attractions in the city. The concierge was very knowledgeable and helpful recommending places to eat or visit. The hotel could use some updating, but the rooms were very clean."
},
{
"reviewID": 9329736,
"hotelid": 1726,
"userName": "DJF1234",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "VA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Three blocks off the beach, but the view from the 11th floor was good!",
"frequencyID": 3,
"title": "This hotel worked well.",
"comment": "This hotel, for the money, was good. It is 3 blocks from the beach so you can get there if you want, but it is not right on the beach so you don't have the whole beach traffic issue. Also it is not far from Broadway at the Beach either. It gives you options."
},
{
"reviewID": 9330395,
"hotelid": 855,
"userName": "Tom1000",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Rhode Island",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Very old and dirty",
"comment": "My room's rug smelled of dampness, was rumpled and had dirt on it. The toilet's water supply leaked."
},
{
"reviewID": 9330791,
"hotelid": 829,
"userName": "MarineGuest2532",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is well run.",
"frequencyID": 2,
"title": "BPG Guests",
"comment": "I always enjoy staying at the Belvoir Pentagon City. I have been going there since it was the National."
},
{
"reviewID": 9331766,
"hotelid": 171,
"userName": "MaroonGoldLamp",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "FL",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is incredible",
"frequencyID": 2,
"title": "The Staff is incredible",
"comment": "I've never stayed in a motel where all of the staff members were present and asking if everything is good and if there is anything they can do for you. One of the printers in the business center was jammed. Chris the technician was there in 3 minutes and had my passport printed within 5. I loved the stay at this hotel."
},
{
"reviewID": 9331784,
"hotelid": 1291,
"userName": "GJ1988",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "8/2011",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convenient location!",
"frequencyID": 2,
"title": "very decent hotel",
"comment": "If you want to stay close to Riverwalk, this hotel is the best option. It is two short blocks away from Riverwalk. The self-parking garage is one block from the hotel's parking lot. However, the breakfast for club members is very limited. There was no hot food besides the toast. The staff worked very hard and tried their best to meet our need. It's just not enough food for the club members on a Saturday morning at a short time frame."
},
{
"reviewID": 9331800,
"hotelid": 177,
"userName": "pinkorchid",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tucson, AZ",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "I felt safe. The facilities were well kept.",
"frequencyID": 1,
"title": "Hotel experience",
"comment": "Peaceful and safe. High quality, reasonably priced. Conveniently close to downtown Tucson and the UA."
},
{
"reviewID": 9331839,
"hotelid": 3052,
"userName": "Tonakai",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Natick, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean.",
"frequencyID": 1,
"title": "Wonderful stay",
"comment": "The staff at the front of the hotel were welcoming and very nice. The room was kept very clean and the room attendants left a nice note for us everyday. Overall, the service, room, location were all excellent."
},
{
"reviewID": 9331858,
"hotelid": 3205,
"userName": "minesweeper",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 1,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location,Pool, and Fitness Center",
"frequencyID": 4,
"title": "Good Facilties, Inconsistent Staff",
"comment": "I spent 15 nights here throughout the month. The rooms were nice, and the pool area was a nice area to relax in. Fitness center was top notch. I found the staff to be inconsistent, at times blaming me for lapses on the hotels part (laundry services, green stay program, etc). Besides that, I would stay here again."
},
{
"reviewID": 9331878,
"hotelid": 270,
"userName": "Popeye954",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Hollywood, Fl.",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Cleanliness of hotel inconsistent",
"comment": "Cleanliness of room great, however, cleanliness of common areas lacking. Mattresses are not up to the normal Belvoir standard of comfort. Paper thin walls makes for alot of noise between rooms. Overall, a little bit of a disappointment and I would think twice about returning here."
},
{
"reviewID": 9331900,
"hotelid": 421,
"userName": "Marci11",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Manhattan, New York",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The room is DIRTY",
"frequencyID": 3,
"title": "This hotel is dirty and dusty",
"comment": "I stayed at the Belvoir because I wanted to be in Manhattan. Unfortunately, I made the wrong choice. The room was extremely small and exteremly dirty, furniture dusty and feathers were flying around the room. The staff rarely answer the phone so it was difficult to voice my opinion. My daughter got worst after the first day. What a dissapointment!"
},
{
"reviewID": 9332171,
"hotelid": 421,
"userName": "Bobby7",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NY",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "club leve if available is great",
"frequencyID": 2,
"title": "granddaughter",
"comment": "overnight in nyc with our 7 yr. old gd. I have 2 issues as a gold member. first to charge $3.25 per bag to hold our bags for 2 hours after checkout I feel is tacky. Second , which is not up to the hotel, is that it cost $94 for parking for 1 day plus 3 extra hours. try to negotiate a better rate with the garage if you can. we otherwise had a great experience ."
},
{
"reviewID": 9333510,
"hotelid": 350,
"userName": "RockDoctor42",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ohio",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Cannot tell beforehand what to expect.",
"frequencyID": 4,
"title": "Lacks a swimming pool and whirlpool",
"comment": "Extras and restrictions to club floors is iffy depending on location and staff at check-in. I can never tell what I will get beforehand. Anchorage definitely needs a pool and whirlpool open to all guests. As a BPG member, I do not see the advantages."
},
{
"reviewID": 9334688,
"hotelid": 96,
"userName": "rjskal",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Dallas, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great hotel",
"comment": "Only complaint was that the room felt a little muggy/humid. Otherwise, a great value!"
},
{
"reviewID": 9334882,
"hotelid": 94,
"userName": "Johnk49",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fredinia. NY",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "A very comfortable hotel",
"comment": "The room was clean, bright, and cheery. The bead was wonderful and the staff was very professional."
},
{
"reviewID": 9335181,
"hotelid": 19,
"userName": "JMP12",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient",
"frequencyID": 2,
"title": "Improvement",
"comment": "Our room had, as requested, a handicap bathroom. However, the tub area did not have any entry handles on either side of the tub. The tub did have a handle on the back wall but this was not conducive to tub entry. Also, the shower head, which was a hand held shower head, did not have an anchor to maintain height or direction."
},
{
"reviewID": 9335466,
"hotelid": 1144,
"userName": "Birmingham19",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff will go out of their way to help with any request.",
"frequencyID": 2,
"title": "Incedible service!!",
"comment": "From the minute we walked in we were treated like royalty. We had our two children with us and the staff was very attentive to them and made them feel great. We had one request that the lobby manager made happen. He was extrememly nice, and because of him, I would recommend this hotel to any and all. The food was GREAT too!!"
},
{
"reviewID": 9336538,
"hotelid": 127,
"userName": "Jackson12",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Pleased with it all!",
"comment": "Hotel met all our expectations. We truly enjoyed our stay and will return soon."
},
{
"reviewID": 9340047,
"hotelid": 814,
"userName": "Jennifer117",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Canton, MI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Both pools are huge!",
"frequencyID": 4,
"title": "Updated hotel with a great location",
"comment": "Pools are beautiful and updated!"
},
{
"reviewID": 9340614,
"hotelid": 3068,
"userName": "Speedy",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Breakfast",
"comment": "We thought Breakfast was included in the stay and found out it was $29.00.We weren't impressed!!!!"
},
{
"reviewID": 9340663,
"hotelid": 914,
"userName": "Glen49",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "St. Augustine, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Excellent Hotel All Around",
"comment": "This hotel receives my highest recommendation! The service is excellent - rooms superb and the beach is phenominal!"
},
{
"reviewID": 9340756,
"hotelid": 607,
"userName": "Vince1891",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "I had a great stay!",
"comment": "Very nice hotel. Conveniently located. Lots to do in area. Good food, great staff, great rooms."
},
{
"reviewID": 9340810,
"hotelid": 127,
"userName": "Dee13",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Benicia,Ca",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Excellent location",
"comment": "We have been staying at this hotel for years and love the location as it is so convenient to everything. The service is great and the staff is wonderful. Dinah the front desk agent went above and beyond making our stay even better. I will recommend this hotel to friends and family. I hope to return again next year."
},
{
"reviewID": 9340878,
"hotelid": 421,
"userName": "FSSH",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oakville, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "NYC Ironman Stay",
"comment": "Came To Sheration NY for 8 days for the NYC Ironman with my family. Overall enjoyed the stay and renovations that made the hotel look clean. Location was excellent - close to Times Square and Central Park but not stuck in the middle of the chaos. Front desk service was excellent, and loved the food at the Hudson Grill - just wished they had the room service menu also available there at lunch not just dinner."
},
{
"reviewID": 9340894,
"hotelid": 83,
"userName": "Jason125",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California",
"arrivalMonth": "7/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The paid parking at the hotel also includes the day of departure meaning if you want to enjoy Universal Studios for a second day without additional charges you can.",
"frequencyID": 3,
"title": "Gateway to Universal Studios",
"comment": "I have stayed at this hotel several times with my family and each time it has been a positive experience. The hotel is virtually minutes away by shuttle from City Walk and Universal Studios. This allows one to take a break during the day and to return to the excitment of the evening and the shows. A little bit dated but it is clean and nice, and has a staff that cares."
},
{
"reviewID": 9340969,
"hotelid": 5601,
"userName": "property",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Killingworth, CT, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "it needs help",
"frequencyID": 3,
"title": "Grandbourne not",
"comment": "We were dissapointed with this location. You are not acknowledged as a Grandbourne Gold, The fitness room was sparse and unkept as was the pool. The pool says it opens at 7am. On the the 4 days we there it was not open. The \"hot tub spa\" was not clean. The Bartender had to ask me 3 times whether I wanted lemon or lime..and he still did not get it right. The front desk people were fairly new. So if I did have a question it seems it had to be checked out with someone else. There were only two computers and every time I tried to use one there were kids playing games on them."
},
{
"reviewID": 9341117,
"hotelid": 353,
"userName": "Sunny10",
"overall": 3,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New Orleans, LA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Noise and no refrigerator",
"comment": "We stayed during the period when construction was going on. Even though we were warned, the noise was still unbeareable. We also asked for a refrigerator and they did't have one"
},
{
"reviewID": 9341410,
"hotelid": 315,
"userName": "Cliff67",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arnold, Mo.",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Don't plan on eating in the dining room for breakfast.",
"frequencyID": 3,
"title": "Vacation in San Francisco",
"comment": "We stayed for 5 days at your hotel and it met all but two of our expectations. The first was we have become quite accustomed to having Wi-Fi provided as part of the room package and not have what I call a rather steep price charged as an extra fee. Second, your breakfast that was included with our AAA package was the worst I have encountered in many years of travel. If I had paid the 25 dollars that you were charging I would have been extremely upset."
},
{
"reviewID": 9341691,
"hotelid": 3205,
"userName": "Dani36",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 0,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Good location",
"frequencyID": 2,
"title": "First time in Denver",
"comment": "This was our first time at Belvoir. I received an email that my reservation was cancelled, then I called and I had to make another reservation because someone had called and cancelled mine. I wonder what kind of information is verified to cancel a reservation, name, phone number? Bed was very comfortable, room kind of small, but ok. Bathroom was too small, only room for 1 person (barely). Not enough towels provided. Everything is extra. No refrigerator in the room, no microwave. I would not recommend it. Noise on our floor that woke me up around 3:00 am, I had a hard time falling back to sleep. For the price, I would go somewhere else that has a bigger bathroom, a microwave, refrigerator in the room, and breakfast. The only good thing is location. I was very disappointed."
},
{
"reviewID": 9341846,
"hotelid": 1784,
"userName": "NicholasK",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Dissapointing",
"comment": "We stayed in a King Suite and had several issues with the room. Many of the basics you'd expect (and are usually offered in BPG hotels) were missing, such as no drawers whatsoever, no pen or paper, no refrigerator, and no fan in the bathroom to remove steam from the shower. The toilet sounded like it was constantly filling and we had to call down about it. The vending machine on our floor ate our money, the one on the next floor was broken and the one two floors down that did work served us a warm bottle of water. There were also gnats in the bathroom, many of which were deceased and stuck to the ceiling because of the moisture that built up due to the lack of a fan. We ordered coffee, fruit and cereal for breakfast, which was fine. However, we were also brought butter, jam, syrup and ketchup on our tray, which was just weird. We did like the shuttle service and the pool was fine."
},
{
"reviewID": 9341982,
"hotelid": 379,
"userName": "quikgrass",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Burlingame, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location but expensive amenities",
"frequencyID": 2,
"title": "Great Anniversary Stay, But...",
"comment": "This hotel is in a fabulous location and is very easy to get in and out of. We had a very relaxing and enjoyable first anniversary here."
},
{
"reviewID": 9341988,
"hotelid": 196,
"userName": "Pamaroon",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Iowa",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, very close to Navy Pier.",
"frequencyID": 3,
"title": "Rooms were clean and comfortable",
"comment": "The beds were so comfortable, as expected by the Westin group. Check in was quick and we received a very nice upgrade and had a beautiful view of the lake."
},
{
"reviewID": 9342435,
"hotelid": 377,
"userName": "Desiree1022",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ashburn, VA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The adult-only infinity pool overlooking the ocean is the best feature.",
"frequencyID": 3,
"title": "Worth the vist",
"comment": "Pros: The location is excellent. The adult only infinity pool overlooking the ocean is amazing. Brittany and Fillipo (beach service) were excellent. The Edge food was very good. Concierge was very helpful. Cons: I found roaches at the pool and the coffee shop. I was almost hit by a flying pool umbrella. The cost of renting beach chairs is very high."
},
{
"reviewID": 9342944,
"hotelid": 1497,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "FT Lauderdale Fl",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Has it all in one place and the best location for travelers or Vacationers",
"frequencyID": "",
"title": "The Best Hotel In PUERTO RICO",
"comment": "George , The Front desk Manager, and the staff are amazing.I love this place. Very professional , clean ,fun, very posh and the Best staff ever. The Management is doing their job to the fullest. I am very happy. do not change anything."
},
{
"reviewID": 9343624,
"hotelid": 1144,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Orlando FL",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Only drawback",
"comment": "An unexpected parking charge. Everything else was excellant."
},
{
"reviewID": 9343643,
"hotelid": 3054,
"userName": "AttorneyTim",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Indiana",
"arrivalMonth": "10/2011",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Service service service",
"frequencyID": 4,
"title": "Service and Location",
"comment": "I am a local but stayed here for an event on a weekend...I was surprised...I knew it had a great location...but the staff was beyond typical Indy hospitality...great BPG recognition to a junior suite...location is fabulous...if you are visiting Indy you cannot go wrong with this property"
},
{
"reviewID": 9343697,
"hotelid": 1177,
"userName": "AttorneyTim",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Indiana",
"arrivalMonth": "9/2011",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location and views of NYC skyline",
"frequencyID": 4,
"title": "Great location and views of New York skyline",
"comment": "This property is a great alternative to staying in NYC...ferry right outside the door brings you to NYC...great views of the skyline in a remodeled hotel...good indoor pool...only downside is price of parking"
},
{
"reviewID": 9343767,
"hotelid": 3052,
"userName": "AttorneyTim",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Indiana",
"arrivalMonth": "7/2011",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice new property",
"frequencyID": 4,
"title": "Nice property with great location",
"comment": "This is a nice new property in a great Soho/Tribeca location...restaurants nearby...decent parking across the street at a decent price...nice coffee bar in lobby...very nice and un-New York staff....good platinum upgrade to suite...good price too...overall a property to use in NYC"
},
{
"reviewID": 9343818,
"hotelid": 693,
"userName": "bunder2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Canonsburg PA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Fantastic Girlfriend Getaway!",
"comment": "I just returned from a great weekend at the Belvoir at Station Square. The staff including the managers, restaurant, shuttle drivers and housekeeping could not have been more accommodating. The rooms are very comfortable with an excellent view of the Pittsburgh skyline as well as the river. I hope that anyone who is planning a getaway weekend in Pittsburgh chooses the Belvoir at Station Square. You will not be sorry!"
},
{
"reviewID": 9343892,
"hotelid": 760,
"userName": "Kim17",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hollywood, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The bed was clean and comfortable.",
"frequencyID": 1,
"title": "Met my expectations",
"comment": "We were elated to actually stay in a hotel where the hotel photos matched the facility. Our suite was welcoming and clean. The kids had a wonderful time."
},
{
"reviewID": 9344014,
"hotelid": 434,
"userName": "Rich51",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Had a good stay",
"comment": "All was good with this hotel"
},
{
"reviewID": 9344184,
"hotelid": 1719,
"userName": "MagS",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Taipei City, Taiwan",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Helpful front desk reception",
"frequencyID": 4,
"title": "Bathroom improvement",
"comment": "1. The shower drain is blocked by tons of hairs. I need to clean them before shower. (It was discovered on my 1st day arriving). It seems there's no constantly checking on the facility cleaniness."
},
{
"reviewID": 9344274,
"hotelid": 127,
"userName": "lisamesa",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arizona, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "pool is awesome",
"frequencyID": 2,
"title": "awesome location",
"comment": "offers shuttle to many sights, great pool, fabulous view"
},
{
"reviewID": 9344308,
"hotelid": 693,
"userName": "bunder2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Acme, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very friendly and accommodating.",
"frequencyID": 2,
"title": "This hotel has great features.",
"comment": "My college friends and I recently spent a weekend at the Belvoir Station Square. Our two room spacious suite overlooked the Monongahela River and the spectacular skyline of Pittsburgh. The staff went above and beyond to accommodate us. The courteous shuttle drivers took us wherever we wanted to go in the area. We had a delicious dinner and breakfast buffet at the hotel. We will definitely be back!"
},
{
"reviewID": 9344383,
"hotelid": 1995,
"userName": "Tat0714",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Takoma Park, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "The kids loved the pool",
"comment": "This hotel had a very friendly staff. The best feature was the pool. The kids loved the pool.It is both inside and out, which you can have the best of both worlds. I wouldn't recommend the hot tub. You would expect a hot tub to be hot. Not the case here. The water was more on the luke warm side. Kind of disappointing, but with that being the only complaint. I would stay here again."
},
{
"reviewID": 9345455,
"hotelid": 430,
"userName": "Sherri19",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "St Paul, MN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice location next to the convention center and nice restaurants.",
"frequencyID": 2,
"title": "Small bathrooms",
"comment": "The bathrooms were very tiny. The door to the bathroom was narrow and the threshold up into the bathroom is a trip hazard. There are no refrigerators in the room which was disappointing. Otherwise, the beds were comfortable."
},
{
"reviewID": 9347644,
"hotelid": 1776,
"userName": "Jackdev21",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphis PA",
"arrivalMonth": "8/2012",
"datePosted": "8/21/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "very poor customer service",
"frequencyID": 2,
"title": "Room in poor condition",
"comment": "Rugs were dirty and stained. Left sunglasses in room called when I got home talked to housekeeping said they would call back with update Have heard nothing. very poor customer service"
},
{
"reviewID": 9351189,
"hotelid": 1162,
"userName": "RegRN",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Francisco Bay Area, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great pool area",
"frequencyID": 3,
"title": "Disneyworld ticket scam!",
"comment": "Our hotel room was clean and had a comfortable bed. Unfortunately the window air conditioner unit was very noisy when it was on, and it did not have the option to direct the vents in a certain direction."
},
{
"reviewID": 9351721,
"hotelid": 127,
"userName": "sucrman",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Orleans",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "service was far less than expected",
"frequencyID": 4,
"title": "room with a view",
"comment": "1st arrived at the hotel and was not greeted as a Grandbourne Member"
},
{
"reviewID": 9351735,
"hotelid": 2003,
"userName": "TerriW",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "So Cal",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location downtown San Diego",
"frequencyID": 2,
"title": "San Diego Downtown",
"comment": "Excellent location downtown, clean, spacious suites with very unique parking structure..park on the 11th floor..lobby on the 12th floor.. most unique Belvoir I've stayed with...but very comfortable, clean and great customer service..along with a dynamite downtown location!"
},
{
"reviewID": 9352913,
"hotelid": 380,
"userName": "aradia1300",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sydney NSW, Australia",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good Location",
"frequencyID": 2,
"title": "Great location",
"comment": "My partner and I stayed at the Hotel in mid-August. The hotel in excellently situated within walking distance of Waikiki beach, good shopping centres and public/tourist transport."
},
{
"reviewID": 9408390,
"hotelid": 1138,
"userName": "modesty",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The service is robotic and no one seems to really care about the customer.",
"frequencyID": 4,
"title": "Just EH",
"comment": "The staff was very \"this is the answer I have been trained to give\". Not what I expect from a BPG hotel."
},
{
"reviewID": 9408941,
"hotelid": 83,
"userName": "jimmie305",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fresno, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very respectful, helpful people working there.",
"frequencyID": 2,
"title": "This hotel is 5 star!!",
"comment": "Everything about this hotel was awesome, and couldn't ask for better.."
},
{
"reviewID": 9432730,
"hotelid": 3068,
"userName": "blade1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "new york, ny",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Extremely comfortable rooms/beds",
"frequencyID": 1,
"title": "one night stay",
"comment": "While I really only slept at the hotel while traveling over1400 miles, the hotel exceeded my expectations particularly because it only cost 3000 points. I was concerned that the hotel was going to be pretty bad. To my surprise it was excellent. I would stay again for a longer stay."
},
{
"reviewID": 9469166,
"hotelid": 421,
"userName": "Barry25",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Stanton,PA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Danus at the front desk was great!",
"frequencyID": 2,
"title": "Stay every year. Best stay ever!",
"comment": "Danus, front desk, great!"
},
{
"reviewID": 9470721,
"hotelid": 3134,
"userName": "Chisno",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Detroit, MI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service !",
"frequencyID": 3,
"title": "Great Hotel and Staff",
"comment": "First time ever staying at this hotel and would recommend it highly. Staff was great, but Joe who works both the bar and as the in-room dining host did an outstanding job. Joe was warm, friendly, and personable. He was very engaging while my fiancé ¡nd I shared a few drinks at the bar as we discussed Bears football. Also, he was very accomodating when my fiancé ¤id not like her wine choice, and quickly fixed the situation well above our expectations. Lastly, we called for food about 5 mins before the deadline for in room dining and he was there within 15 mins! Overall, the hotel was very clean, pool and facilities were awesome, and I would recommend this hotel for their people and location."
},
{
"reviewID": 9499828,
"hotelid": 1291,
"userName": "Herm59",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff who know how to treat their customers and a great hotel.",
"frequencyID": 2,
"title": "Great Atmosphere",
"comment": "I have stayed at many hotels but non with the ambience that the Belvoir Gunter in San Antonio has. I don't know if it's the historic building or it's employees or both. Whatever it is, it's the best hotel and my entire family's favorite hotel. The moment you walk in, you feel relaxed at at ease."
},
{
"reviewID": 9501086,
"hotelid": 1144,
"userName": "dteach",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Ohio",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to downtown",
"frequencyID": 1,
"title": "Staff was fantastic",
"comment": "Staff went out of their way to accomidate the people at our convention, esp the bellmen and conciere."
},
{
"reviewID": 9522637,
"hotelid": 606,
"userName": "Athlete",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Massachusetts, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Convenient Location",
"comment": "Hotel is conveniently located just off the highway and near the University. You are away from the busy downtown, yet close by. The room was clean, as was the entire facility. The room temperature was too hot for our comfort. Don't forget anything you might need, as the hotel does not have much available-you will need to go into Town."
},
{
"reviewID": 9527316,
"hotelid": 3620,
"userName": "Bobby01",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Sadly",
"comment": "I make a reservation for me and my family and they took It off, because of this situation I was not going to stay with You, but You still charge me for the hours I staid in the room, even when It was your mistake and I has to search for another hotel at 10pm with the rest of my family."
},
{
"reviewID": 9528789,
"hotelid": 1046,
"userName": "Mary61",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Oklahoma City, OK, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Wonderful experience",
"comment": "The staff was pleasant, efficient and very helpful in making our weekend in Bricktown a memorable experience. The Club Room host was the most attentive I've ever encountered. The club room was very clean, the food delicious and drinks were available."
},
{
"reviewID": 9537675,
"hotelid": 232,
"userName": "Anna47",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Virginia, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "convenient location, beautiful decor",
"frequencyID": 2,
"title": "Convenient Convention Hotel",
"comment": "The convenience of location and the accommodations for the convention attended at the hotel were wonderful. Staff was very friendly. There were two disappointments. First, my friend and I were given a king size bed when we requested, and had verifcation for, two beds in the same room. Second, the room was never cleaned unless we phoned the front desk and requested housekeeping."
},
{
"reviewID": 9537680,
"hotelid": 832,
"userName": "Gale",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Londonderry, NH",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is excellent.",
"frequencyID": 2,
"title": "The Staff",
"comment": "I attended a group weekend (The Parrothead Club) and the staff was just amazing in how they treated us."
},
{
"reviewID": 9539560,
"hotelid": 1144,
"userName": "jazzylady",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "A fantastic stay",
"comment": "What can I say? I stayed here for three nights to attend a National Sweepstakes Convention and never expected the level of service I received. The most impressive part of my stay - other than exceptional service all the way around - is how much the entire staff embraced the spirit of the convention. There were a large number of prizes given away by the hotel itself, including many vouchers for free nights that could be used toward our current stay. Each and every staff member I encountered went above and beyond to make us feel welcome."
},
{
"reviewID": 9542383,
"hotelid": 460,
"userName": "MissDi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Wonderful Staff...",
"comment": "This hotel has a wonderful staff that really know the meaning of customer service."
},
{
"reviewID": 9542385,
"hotelid": 3576,
"userName": "Arctander",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "West Palm Beach, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "The staff really was top notch",
"comment": "Kudos to the staff. They were consistently prompt, courteous and helpful. Every single time we requested anything, it was there in minutes. Well done."
},
{
"reviewID": 9542387,
"hotelid": 3089,
"userName": "Gwen",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "North Carolina, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is super friendly",
"frequencyID": 3,
"title": "Awesome Stay",
"comment": "I was in town to celebrate my b'day and the hotel staff went above and beyond their job duties to make this a fabulous stay!"
},
{
"reviewID": 9549600,
"hotelid": 171,
"userName": "surfinjb1",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Expect to walk a good brisk walk with luggage to the hotel........Wi-Fi NOT complimentary.",
"frequencyID": "",
"title": "No where near my expectations.",
"comment": "As an executive of a large company Hotels are part of my life. This was definately a part i will choose to forget. First thing was lack of urgency from the staff, second charge of $8.00 a day to park my car a half a mile away to walk to the hotel ? Next after paying close to $200.00 for a weekend night I was charged for Wi-Fi ? Last and certainly not least was the wonderful dog barking most of the night and majority of the morning."
},
{
"reviewID": 9550287,
"hotelid": 171,
"userName": "Cindy97",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Norfolk VA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Waterfront hotel near Town Point Park",
"comment": "Located on the Elizabeth River we enjoyed watching boats go by from our harbor view room. Clean, comfortable room. Nice linens, pillows."
},
{
"reviewID": 9555560,
"hotelid": 166,
"userName": "MirMir",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Food",
"comment": "It was very unfortunate but the the food was horrible. Conference meals, reception meals and breakfast were horrible."
},
{
"reviewID": 9555823,
"hotelid": 761,
"userName": "Platinum1231",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Florida, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable and location",
"frequencyID": 4,
"title": "More than we expected",
"comment": "We stay in BPG hotels about 75% of each year. We selected this due to its proximity to the University. Pleasantly surprised at the amenities and the staff was very courteous and helpful. Recommend the club floor too."
},
{
"reviewID": 9555836,
"hotelid": 1177,
"userName": "Creditman",
"overall": 4,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Smithfield, RI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place to stay if you have business or pleasure in New York. Some great restaurants in Hoboken.",
"frequencyID": 3,
"title": "Limo Service",
"comment": "The limo service recomended by the hotel was totally unprofessional with the driver unwilling to drop us off in front of the Penn station considering we had a handicap person with us."
},
{
"reviewID": 9555837,
"hotelid": 3205,
"userName": "Denvernative",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent restaurants with great night life at Katie Mullins",
"frequencyID": 2,
"title": "Downtown Denver perfection",
"comment": "Downtown Denver is beautiful and the downtown Denver Belvoir fits seamlessly into the beauty - The lobby is perfect, not overstated but elegant - The beds are heavenly - The staff and management exude competence and make the stay so pleasant"
},
{
"reviewID": 9557795,
"hotelid": 3205,
"userName": "sdiggly",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Ok for the price",
"comment": "We paid low 100s for two weekend nights which was a good deal for that location (right on the 16th street mall). However, there were two main issues: 1) BOTH nights we were there, the alarm went off at least once. The alarm goes off and they have an automated voice blaring over speaker in your room for a really long time. This happened at midnight and 2am on the first night and 1am on the second night. To add insult to injury, after the alarm was \"resolved\" , the automated voice blares for another several minutes about how the alarm has been resolved. Just turn it off and be done with it next time!"
},
{
"reviewID": 9559904,
"hotelid": 196,
"userName": "MarkJ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fort Wayne, IN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You're not just another guest !!",
"frequencyID": 2,
"title": "Favorite Chicago Hotel",
"comment": "Staff and friendliness always over the top! The venue is conveniently located to our desires. Paula, the concierge, knowledgeable, professional, welcoming, wow. Hotel is clean and public spaces roomy. The beds are great !"
},
{
"reviewID": 9560616,
"hotelid": 1776,
"userName": "dcdroid",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location",
"frequencyID": 2,
"title": "family friendly",
"comment": "great location & very gracious staff..."
},
{
"reviewID": 9564368,
"hotelid": 468,
"userName": "KK17",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Edison, NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great Location and Services",
"comment": "Hotel is at great location and close to all Disney Parks. Free Bus and Boat services to Parks and Downton Disney. Restaurant and Service are above our expectations. If you are visiting Disney or Orlando, this must be your Hotel to stay!!"
},
{
"reviewID": 9573029,
"hotelid": 865,
"userName": "Mayur658",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Parsippany, Parsippany-Troy Hills, NJ 07054, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great outside appearance",
"frequencyID": 2,
"title": "Great outside appearance and large rooms",
"comment": "Great First Impression, Nice and large rooms and helping staff."
},
{
"reviewID": 9576423,
"hotelid": 196,
"userName": "Anniversary10",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Anniversary Trip",
"comment": "This hotel was the perfect spot to spend an anniversary weekend! The location can't be beat and all the staff were so helpful and friendly. Will definitely be staying at this hotel again."
},
{
"reviewID": 9577246,
"hotelid": 196,
"userName": "Donnitas",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great hotel, great location",
"comment": "Overall very satisfied with this hotel. It is very clean, comfortable with good amenities at a reasonable price. Also a great downtown location. It is a very busy hotel, there were several meetings and weddings going on the weekend I was there but inside my room I was never disturbed. The gym/pool area is great with a wonderful deck for relaxing or sunning that overlooks the river. A couple cons - pay for internet, I really don't think hotels of this caliber should charge; elevators were a bit slow."
},
{
"reviewID": 9580149,
"hotelid": 1291,
"userName": "Catsfly69",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Antonio",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is walking distance to alot of attractions downtown.",
"frequencyID": 2,
"title": "convention weekend",
"comment": "I really enjoyed my stay at the Gunter last weekend, even though the first night our ac went out in the room we were at the staff made it up quickly with moving our room, upgrading our internet and access to club area. We received the best service from the bellmen."
},
{
"reviewID": 9580152,
"hotelid": 1144,
"userName": "Kathi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hattiesburg, MS, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very updated, entire staff was friendly and helpful",
"frequencyID": 2,
"title": "Has to be the best in Atlanta",
"comment": "The most attentive hotel staff that I've ever witnessed. Each and every person from the manager to the deli clerks were amazing!"
},
{
"reviewID": 9581671,
"hotelid": 1364,
"userName": "Mike1978",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Alabama",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great hotel.",
"comment": "Clean, comfortable rooms and a courteous and professional staff."
},
{
"reviewID": 9582141,
"hotelid": 3616,
"userName": "DEBNYC",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location. Great Staff. Pet Friendly.",
"frequencyID": 4,
"title": "Great Hotel / Great Staff.",
"comment": "We took our two small kids and our small dog to the hotel for a getaway weekend. Couldn't have been more pleased with the room and the staff. Very Clean, Pet Friendly, in expensive. Great Pool and gym. Great areas to walk the dog. Very close to Norwalk aquarium and children's museum and the downtown area of stamford is really great. Awesome break from NYC life without the major cost."
},
{
"reviewID": 9582474,
"hotelid": 3175,
"userName": "Stephen68",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arlington Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location next to Six Flags and Cowboy stadium.",
"frequencyID": 3,
"title": "Romantic Getaway",
"comment": "I want to thank the hotel staff and the service personnel for a great weekend. The Belvoir never lets me down. I will always search for a Belvoir when ever I travel. Thanks again."
},
{
"reviewID": 9583651,
"hotelid": 1138,
"userName": "Brendan",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff treats you like family.",
"frequencyID": "",
"title": "Very Comfortable",
"comment": "Great location with clean comfortable rooms. The staff is fantastic! Great front desk, very helpful. Mike in the Club level was awesome! A real pleasure to find a gem hotel like this."
},
{
"reviewID": 9584232,
"hotelid": 3207,
"userName": "ksuzie20",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "This hotel front desk staffs were not friendly",
"comment": "Staffs were not very welcoming when I checked-in. They did not describe hotel directories and any hotel features. When I got to a room, there was no hotel directory book. I just stayed for one night, but I feel that overall expectation wouldn't be improving even if I stay there for more than one night."
},
{
"reviewID": 9585351,
"hotelid": 3676,
"userName": "LadyDi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fayetteville, NC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The service is first-rate as well as the staff. They were friendly.",
"frequencyID": 1,
"title": "service",
"comment": "from the moment i entered the hotel, the staff was friendly and the environment was great. The hotel was easy to locate, right off the highway. The cleanliness of the hotel was impressive and the snacks in the lobby was something that was needed. The indoor heated pool was welcomed by our family."
},
{
"reviewID": 9587123,
"hotelid": 1995,
"userName": "stewie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "virginia",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "super comfy rooms nice staff",
"comment": "hotel staff was very accommodating and nice. beds totally comfy."
},
{
"reviewID": 9587865,
"hotelid": 1995,
"userName": "DontLookDown",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It smells a bit like mildew",
"frequencyID": 2,
"title": "Great Time",
"comment": "We stayed at the Belvoir for a concert/festival in August 2012. We had a wonderful time, and the staff was very helpful. The bartender, Mike, was a great addition to our evenings - he made jokes with us and we all had a great time."
},
{
"reviewID": 9588918,
"hotelid": 1046,
"userName": "Nelson6",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Oklahoma City",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Son's Wedding Night",
"comment": "Staff did not provide bottle of Champaign as requested, did not explain breakfast arrangement was paid for, etc. Overall, a diaster. Also, somehow reservations were intended to be for 1 day, not 2 days as setup. May have been a misunderstanding on my side, not sure."
},
{
"reviewID": 9592516,
"hotelid": 829,
"userName": "Beaches",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Marthas Vineyard, Ma",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great hotel",
"comment": "We had been booked at another area hotel but changed our booking to the Belvoir because we were traveling with a dog and the hotel is dog friendly. We enjoyed the hotel."
},
{
"reviewID": 9592518,
"hotelid": 662,
"userName": "Levi27",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Swansea, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Always willing to take care of what needs to be taken care of",
"frequencyID": 2,
"title": "Hotel is very accomidating",
"comment": "I have to say that I am very impressed with the staff at this hotel (for the most part). My only issue was one of the waiters in the lounge. There was a group of 4 of us having drinks in the lounge one night and we had to wait quite awhile for him to come back over to see if we wanted another round or anything else for that matter. I could understand this if it was busy but there was only 2 people sitting at the bar and another table of 2 as well. Other than that everyone else was very helpful."
},
{
"reviewID": 9594005,
"hotelid": 1523,
"userName": "malaya",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "new jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "THE BEST",
"comment": "Great service"
},
{
"reviewID": 9594365,
"hotelid": 171,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Orange, Va",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Extremely Comfortable Beds",
"frequencyID": 3,
"title": "Was Wonderful!!",
"comment": "I had a great stay, the room was Really Clean, Nice and Most Comfortable Bed! The views were great. I stayed on the 9th floor in the preferred level and was quite happy with my weekend stay. I would definately stay there again in a heartbeat."
},
{
"reviewID": 9596211,
"hotelid": 111,
"userName": "SCTerrie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boiling Springs, SC",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location that is very convenient to shopping!",
"frequencyID": 2,
"title": "Great Family Stay",
"comment": "My husband, youngest son and I spent the last weekend of summer in Atlanta. The staff was friendly. The hotel is in a great location. We were upgraded to the presidential suite. Fantastic stay. Quiet room. Good security."
},
{
"reviewID": 9596818,
"hotelid": 814,
"userName": "Novamom",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Northern VA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Good location and hotel appearance",
"frequencyID": 4,
"title": "Not what I expected",
"comment": "My reservation was not honored. I reserved and ocean front room and was almost put in an ocean view room. The staff lost my car keys and it took them over an hour to find them. The staff did apologized for the misplacing my car keys. the suite was not very clean. The hotel is nice and the location is great."
},
{
"reviewID": 9601973,
"hotelid": 3207,
"userName": "PACO1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's a beautiful hotel.",
"frequencyID": 3,
"title": "Outstanding Service and Personnel",
"comment": "This was my fourth stay at the Belvoir and I have never been disappointed. From the moment I arrive the service is always impeccable. It starts at the door when I am greeted by the bellsman and it continues with the rest of the hotel staff. Rooms are always clean and hotel staff are always very accomodating. I always recommend this hotel to friends or co-workers traveling to the Dalls area. The restaurant is very clean and the food is absolutely delicious!!!!"
},
{
"reviewID": 9602072,
"hotelid": 3676,
"userName": "MiketheSID",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Just What I was Looking For",
"comment": "Your hotel met my needs as far as location and price, but more than that, I wanted something more than just a basic hotel room and you certainly exceeded my expectations there."
},
{
"reviewID": 9605435,
"hotelid": 3207,
"userName": "lisa611",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff was very helpful and pleasant. Seemed concerned and called by name.",
"frequencyID": 2,
"title": "convenient to Baylor",
"comment": "Staff was great. Location was easy to reach from Baylor Medical Center."
},
{
"reviewID": 9606138,
"hotelid": 1282,
"userName": "CaymanB",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Illinois, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best hotel to stay at when taking daugther or son to University of Iowa.",
"frequencyID": 2,
"title": "Subtle Changes at Hotel",
"comment": "No longer slip check-out stmt under door night before check-out. Have to ask for a copy to review charges. Housekeeping only replenishes Shampoo & Conditioner not bars of soap, shower gel or Qtip/Cotton balls. No longer provide small loufah for shower. Choices in Club Level have decreased as well as quantity. Rooms are still wonderful, comfortable and well cleaned. Will always go back when in town and available. Still love the hotel."
},
{
"reviewID": 9608202,
"hotelid": 881,
"userName": "Avalon",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Woodburn, Oregon",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff",
"frequencyID": 2,
"title": "Convenience",
"comment": "I have stayed here several times because of the proximity to PDX and the convenience, especially when I have an early morning flight. Shuttle is always available on the outgoing and return. Also, the proximity to Ikea and other shopping areas is great as well!"
},
{
"reviewID": 9613748,
"hotelid": 3205,
"userName": "Jig1600",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Silver Spring, MD",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Valet park your car",
"frequencyID": 4,
"title": "Unexpected Wake-Up Call",
"comment": "After flying 4 hours to get to Denver and running directly to a client dinner, I finally made it back to the property around mid-night before getting up at 5:30a to continue my journey to Vail. Unfortunately, the fire alarm went off for 25-solid minutes at 2a. After 25 minutes, there was about 2 minutes of silences which was followed by another 2 minutes of annoucements (all repeative) letting us know that we were all-clear. When I went to check out that morning, the front desk did not apologize or acknowledge it at all."
},
{
"reviewID": 9614407,
"hotelid": 151,
"userName": "TrishFL",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel has great features",
"comment": "The hotel was conveniently located to Met Life Stadium, and the hotel provided excellent transportation to the game at a reasonable cost. The staff was very courteous and professional."
},
{
"reviewID": 9615664,
"hotelid": 127,
"userName": "RunnersMom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Huntington Beach, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service!",
"frequencyID": 4,
"title": "Great Service!",
"comment": "We chose the Belvoir because my daughter was running the America's Finest City half-marathon. The hotel was offering a special pasta dinner the night before the race. She has a gluten intolerance and the restaurant manager was only too happy to cook up the gluten-free pasta we brought with us. They were absolutely delightful about the special request. It was a treat for her and very much appreciated! Thanks so much!"
},
{
"reviewID": 9617431,
"hotelid": 151,
"userName": "Patricia07",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Friendly and great time for my kids",
"comment": "The staff was very friendly with the kids and"
},
{
"reviewID": 9619325,
"hotelid": 127,
"userName": "GusandTrudy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful setting right on the marina",
"frequencyID": 3,
"title": "The Best Hotel in San Diego",
"comment": "A very pleasant stay close to the major tourist attractions. Staff very competent and friendly.."
},
{
"reviewID": 9619841,
"hotelid": 3125,
"userName": "Mike8",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, az",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very Welcoming",
"frequencyID": 2,
"title": "Great Hotel visit",
"comment": "THe hotel exceeded out expectations in every way. THe place was clean, the people were very friendly & helpful and always smiling. The room was clean and comfortable. I hope to return very soon."
},
{
"reviewID": 9622071,
"hotelid": 3115,
"userName": "TKHH",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Detroit, MI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This is a gem on the Ohio with great views of Louisville.",
"frequencyID": 3,
"title": "What a great place to stay.",
"comment": "This hotel is great. I loved the modern furniture and cool lobby. Everyone was gracious and the shuttle driver was exceptional. We were here for a wedding and will stay here again if traveling through."
},
{
"reviewID": 9623486,
"hotelid": 270,
"userName": "lmceb",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "East Brunswick, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "this facility does not honor BPG Gold members for access to club lounge.....what's up with that",
"frequencyID": 2,
"title": "This hotel has some good features",
"comment": "The pool had not been cleaned yet (full of hair....gross) but jacuzzi was great and I was disappointed when told that this facility does not honor BPG Gold members for access to club lounge."
},
{
"reviewID": 9624314,
"hotelid": 3134,
"userName": "1/1/1983",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cincinnati, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great hotel in a great location",
"frequencyID": 3,
"title": "we always stay at this hotel when we're in chicago.",
"comment": "We have always stayed at the Belvoir Northbrook when we visit Chicago. It is always clean and the associates are wonderful. The rates are comparable. It is convenient to shopping and restaurants. There is no reason to stay anywhere else when in Chicago."
},
{
"reviewID": 9626902,
"hotelid": 989,
"userName": "Shamus",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Dissapointing",
"comment": "Pool not usable , Room never made up during the day , Parking lot full forced to park in public lot at my expense but , stil had to pay for Hotel parking . Did not come anywhere near my expectations for the Hotel. Would not recommend this to anyone. Very dissapointing ."
},
{
"reviewID": 9635357,
"hotelid": 171,
"userName": "Tay12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Norfolk, VA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is fabulous!",
"frequencyID": 1,
"title": "Extremely Friendly",
"comment": "Everyone at the hotel was extremely friendly. From the people at the front desk to the maintainers. All hotel staff had a contagious smile on their face and always acknowledged our presence. My friend and I couldn't get over how genuine everyone was!"
},
{
"reviewID": 9635677,
"hotelid": 1391,
"userName": "EBLS0911",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arizona",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "A lovely place",
"frequencyID": 3,
"title": "If only...",
"comment": "Our stay would have been flawless except - We reserved a \"Deluxe King\" room for a view. Upon check-in we were advised there were no Deluxe King rooms available (We made our reservation well in advance.). The girl at the desk was very kind and when I voiced my concern about my reservation for a room with a view she advised me that wing was closed. She did give us a $50 room credit for the inconvenience."
},
{
"reviewID": 9639363,
"hotelid": 127,
"userName": "PhxtoSD2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, beautiful facility",
"frequencyID": 1,
"title": "Beautiful hotel",
"comment": "Generally everything exceeded my expectations except that the front desk had difficulty coding our room keys to allow for the unlimited parking access which we paid for. I had to have the keys redone 4 times and it was quite frustrating to have to wait in the line each time at the front desk to do so."
},
{
"reviewID": 9647658,
"hotelid": 3115,
"userName": "rnd121",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Freehold Township, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Belvoir Louisville, IN",
"comment": "Excellent accommodations."
},
{
"reviewID": 9650279,
"hotelid": 992,
"userName": "Naty57",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "King of Prussia PA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 2,
"title": "Excellent",
"comment": "We enjoyed our stay at the Belvoir while we were visiting UPENN. Location is great, rooms are clean and big, staff is very friendly. $25 parking which is not bad. They offer free internet which was agreat addition. We recommend this hotel."
},
{
"reviewID": 9651042,
"hotelid": 421,
"userName": "angelix",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "it's a great location and rooms are comfy.",
"frequencyID": 1,
"title": "Had a good time",
"comment": "Me and my girlfriends had a wonderful time in NYC and this hotels location is amazing. Staff was great when checking in and security guards at elevators were friendly. Only thing that was a minus for us was the linens didn't smell to attractive. It wasn't just one towel it was all our towels and bedsheets. I'm not sure if it's the detergent or maybe the water but it's definitely something that needs to be changed."
},
{
"reviewID": 9653157,
"hotelid": 83,
"userName": "BOOGZS",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hollywood, Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "clean and comfortable..amazing staff",
"frequencyID": 2,
"title": "awesome",
"comment": "we had the best time at the Belvoir...staff and stay was the best i ever experienced....there were 13 of us and we all have only good things to say... we were treated like vip's for sure"
},
{
"reviewID": 9656166,
"hotelid": 756,
"userName": "jbfl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "fl",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Mr.",
"comment": "Wonderful, the room was spotless, buffet delicious and staff courtious. Thank You!!!"
},
{
"reviewID": 9656423,
"hotelid": 1364,
"userName": "Hank42",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Arizona, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great hotel",
"comment": "The only thing that was wrong with the stay was that the faucet didn't work right and you had to use two hands to turn it on. Everything else was great. Love the beds"
},
{
"reviewID": 9657025,
"hotelid": 1703,
"userName": "KittyJoe",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Theh otel had a luxurious rooms!",
"comment": "The staff was professional and attentive. The hotel was clean and the rooms were very comfortable. It is convenient to the airport and downtown."
},
{
"reviewID": 9657065,
"hotelid": 196,
"userName": "LouLou10",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "The hotel rooms offer comfort.",
"comment": "enjoy Chicago here at the Belvoir Hotel"
},
{
"reviewID": 9660005,
"hotelid": 989,
"userName": "Gramps",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Wilmington, VT, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great check in",
"comment": "Alexandra, at check in,was exceptionally professional and courteous. My stay was my first as a platinum status Srarwood guest and I was thankful for her genuine warmth and attention."
},
{
"reviewID": 9661531,
"hotelid": 421,
"userName": "Jill55",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Poor check in experience",
"comment": "I've never had such a poor check in experience. As a Platinum member I've had easy experiences getting checked in quickly and with a high level of service. When I arrived at the hotel on Saturday at 8pm, the lobby was filled with guests waiting to check in. There were no front desk agents at the BPG preferred check in desk for at least 5 minutes. There were only a few agents working the regular check in line. And the service was extremely slow. There weren't any managers walking around the lobby to apologize to the guests for the delay or offer them water while they wait. Nothing. People had to ask the managers walking around what is going on and if they could get more front desk agents to help."
},
{
"reviewID": 9664865,
"hotelid": 83,
"userName": "Papa",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "san diego ca",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its location near universal studios",
"frequencyID": "",
"title": "Staff was very courteous",
"comment": "Answered any questions we had very honest and with a smile."
},
{
"reviewID": 9666047,
"hotelid": 2003,
"userName": "stnick64",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Nashville, TN",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "just right",
"comment": "Hotel was booked through Expedia and was a great value for the price. Yes, the hotel is a little aged but is more than adequate if you are going to do more than stay in the room all day. Location was central to all popular areas and near mass transportation. Valet/bellman were excellent as well as the front desk staff. Bed was really comfortable."
},
{
"reviewID": 9670529,
"hotelid": 3748,
"userName": "DCTravelHound",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Washington DC",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "far east side of Tampa - near Brandon.",
"frequencyID": 4,
"title": "Great Hotel for the eastside of Tampa",
"comment": "i have stayed at every hotel in tampa bay - and this is a very nice addition. although a little out of the way for my normal activites, i would definitely stay here again. what sets this hotel apart is the staff - they were terrific. i cannot recommend enough if you have a need to be on that side of town..."
},
{
"reviewID": 9670531,
"hotelid": 883,
"userName": "Allison83",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Elizabeth, CO 80107, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean rooms and wonderful staff",
"frequencyID": 2,
"title": "Wonderful Staff",
"comment": "The staff at this hotel was excellent. They were so friendly and welcoming. Even when I passed a housekeeper in the hallway she smiled and greeted me with a friendly \"hello.\" Our room was beautiful with a great view of downtown Denver. The room was clean and the beds/pillows were very soft and comfortable. This hotel meet all of my needs and I would stay again if I'm in the area."
},
{
"reviewID": 9671190,
"hotelid": 379,
"userName": "AimeeEMT",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colorado, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "there is a $250.00 hotel fee.",
"frequencyID": 4,
"title": "Great hotel!",
"comment": "Hotel was very clean and comfortable! Our check in was a little bumpy due to no rooms being clean so we were upgraded to a nicer room room with an awesome view. We had the best time ever and could not have asked for a better hotel!"
},
{
"reviewID": 9672211,
"hotelid": 1552,
"userName": "momout",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Jose, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The pool is open 24 hours!",
"frequencyID": 1,
"title": "Comfort and Cleanliness!",
"comment": "Our room was on the club level, and we were very pleased with it. We LOVED the fact that the pool was open 24 hours! I had never seen that anywhere else."
},
{
"reviewID": 9682023,
"hotelid": 96,
"userName": "jcesl2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Fort Worth, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service. Nice rooms.",
"frequencyID": 2,
"title": "Great experience",
"comment": "Everyone that works at this hotel is incredibly friendly and helpful. Especially Matt at the front desk, who went out of his way to assist me and make me feel at home."
},
{
"reviewID": 9684489,
"hotelid": 829,
"userName": "jktamartin",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Richmond, VA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Customer Service",
"frequencyID": 2,
"title": "Great Customer Service",
"comment": "We had a wonderful weekend in Washington DC. The customer service staff at the Belvoir Pentagon City Hotel was excellent. Our room was not ready when we arrived as expected. So, the front desk gave us vouchers for a free drink or appetizer in the lounge while we waited. The breakfast bar was amazing."
},
{
"reviewID": 9693407,
"hotelid": 83,
"userName": "Gordon2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "England, UK",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Expect great service",
"frequencyID": 4,
"title": "Great Service and location",
"comment": "Superb location where the staff could not do more. Randy even hosted a 'welcome event' for BPG members where the senior staff were available to talk to the guests. Front of house could not do more for us and I would like to specifically callout the staff in the Club room (Ryan and Jose) who made special provision for my wife's food allergy - really appreciated. One of only a few hotels where I have felt compelled to issue my BPG 'thank you' cards. Only downside would be the pool which was a little on the small side for us - but it was available and pool bar staff were very attentive."
},
{
"reviewID": 9706496,
"hotelid": 914,
"userName": "Kitty8918",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Panama City Beach, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You need a gps to get there.",
"frequencyID": 2,
"title": "Very Nice",
"comment": "I was there attending a conference."
},
{
"reviewID": 9708107,
"hotelid": 1959,
"userName": "TravelingMama",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Texas, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a very pretty property and ask for a room with a patio because they are available.",
"frequencyID": 4,
"title": "Great stay in LaJolla",
"comment": "This is a great Belvoir! The hotel is clean, the grounds are beautiful, it is close to UCSD, shopping, Trader Joes, Sprinkle Cupcakes, (all walking distance), the I-5 which makes it easy to get around San Diego. It is 10 minutes to the Aquarium and to the beach (not walking distance) but it is clean, great bar, great and helpful Bellman (Michael) he knows all the helpful hints and it is a quiet but kid friendly hotel. A true hidden treasure that I am glad we found and weill definitely return!"
},
{
"reviewID": 9708135,
"hotelid": 197,
"userName": "dw2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "great stay",
"comment": "I have stayed in many Belvoir hotels in the past and as always this one was great. From the minute we checked in to getting walking directions to our restaurant. The staff was wonderful and I asked for and got a great upgrade. The view from the room was the best right across from the Harbor. The room was neat and clean. I would recommend this hotel."
},
{
"reviewID": 9713025,
"hotelid": 151,
"userName": "Thevals",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Dover, NH",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Shuttle service, transportation desk are really good and prompt service. Parking facility is really good with ample space.",
"frequencyID": 4,
"title": "Tranportation Service",
"comment": "Belvoir Medowlands have prompt shuttle service with a tranportation desk on call any time which is really useful to all who are new to NJ or NY."
},
{
"reviewID": 9738760,
"hotelid": 127,
"userName": "LMW00",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Cardiff, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Pay for the nicest room you can afford, it will be worth it to avoid ground level.",
"frequencyID": 2,
"title": "Disappointed",
"comment": "I did not receive the room I was told I was booking. I didn't have time to go back to the reservation desk as I was attending a wedding an hour from the time I checked in, and was hoping to have someone come to my room to help me avoid that walk back and forth so that I could be moved to the room I expected to get, no offer of that whatsoever though. There were dirty dishes outside our room when we checked in, it was ground floor with a horrible view-which I called specifically to AVOID. I requested a balcony marina view room on a lower level and got a view of a tennis court fence w/ no privacy. The location of the hotel is great, there is a lot to do around there especially for tourists. Thats about where my satisfaction ends."
},
{
"reviewID": 9739747,
"hotelid": 166,
"userName": "Jeffry2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Harrisburg, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff and location!",
"frequencyID": 1,
"title": "This hotel has great decor'",
"comment": "The colors and patterns used blend well with the structure and design. Veryh inviting and relaxing!"
},
{
"reviewID": 9744401,
"hotelid": 421,
"userName": "Captain6567",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Santa Fe, Tx",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic",
"frequencyID": 2,
"title": "Belvoir New York is Fantastic",
"comment": "We spent five nights in your hotel and enjoyed everyone of them. The room location was great, club floor breakfast was filling, maid service was very professional, and the staff answered all our questions professionally."
},
{
"reviewID": 9745077,
"hotelid": 1556,
"userName": "pillowcrunch",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Old",
"frequencyID": 3,
"title": "Room",
"comment": "Did not expect a Belvoir Room could be so Dim and the bathroom, very disappointed."
},
{
"reviewID": 9751862,
"hotelid": 3205,
"userName": "BKJDone",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Denver, CO",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "beautiful hotel and extremely clean",
"frequencyID": 2,
"title": "extremely clean",
"comment": "This was the cleanest hotel room I have been in. The staff exceeded expectations and it could not have been a better pick for our weekend. Absolutely beautiful hotel."
},
{
"reviewID": 9751907,
"hotelid": 1162,
"userName": "Rosi12",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lake Buena Vista, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice staff!",
"frequencyID": 4,
"title": "Under Construction... staff made our stay more pleasant",
"comment": "Although we had several inconveniences, we first arrived and there was no electricity, construction was taking part in the parking lot and our ac's, in both rooms were very poor; nevertheless the staff made it all better... great staff! Thanks!"
},
{
"reviewID": 9752013,
"hotelid": 606,
"userName": "DrSaad",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Hampshire, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location - just needs updates",
"frequencyID": 4,
"title": "Renovation needed",
"comment": "The club floor room i was given clearly is in need of a facelift; the screens on the windows are either missing or bent out. Upon arriving at the room at around 5PM, there was a large bag of garbage outside my room from the days cleanings apparently. When entering the room it appeared as though the room was cleaned yet not put back together; drawers not pushed in, table pushed to the side, etc. I was looking for local information and called the front desk, the phone rang no less then 20 times, NO Answer. I called back on the guest services line, the phone rang 4 times, was picked up and hung up. I walked down to the front desk and asked where the guest services line would be ringing to, and the asst. manager said here. The tall guy working behind the desk looked over, said he was busy at the time i called; so, one does not answer the phone, or picks up the phone and hangs up. I am not sure why the hotel appears to be run down with the business that it does at that location; i would hope that changes are slated for the near term."
},
{
"reviewID": 9752399,
"hotelid": 270,
"userName": "Nita68",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Call I will tell you",
"comment": "The bathroom was not clean. The bed was uncomfortable and left my back and my husband back sore and tried .I went to the front desk to ask for someone to remove a previous guest belonging and no one came I had to take pictures and go to front desk again then housekeeping came to my room .They took the dirty towels and left my room.I checked behind them and still left some ones underwear int the shower .I had to call down the hallway to have them come back . I like the hotel but it was not a good experience. you"
},
{
"reviewID": 9752466,
"hotelid": 1557,
"userName": "DeanRWolf",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dubuque, IA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Consistently Excellent",
"comment": "never disappointed at the Belvoir West Des Moines"
},
{
"reviewID": 9752483,
"hotelid": 1557,
"userName": "1/1/1966",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Swansea IL",
"arrivalMonth": "7/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendliest and most helpful staff of any hotel we have ever stayed at.",
"frequencyID": 1,
"title": "Lovely stay",
"comment": "We enjoyed ourselves very much. As usual the staff was great. We used the gym and pool and it was very nice. The only thing was the water pressure in the shower was kind of pitiful. Other than that it was great and we enjoyed our stay."
},
{
"reviewID": 9752487,
"hotelid": 196,
"userName": "Delrad00",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great hotel great customer service!!! Fabulous views.",
"frequencyID": 2,
"title": "Hotel and Staff were exceptional",
"comment": "The rooms were great and the staff was very pleasant. This made my first trip to Chicago an exceptional one. One particular employee who was exceptional was a waitress named Diane in the bar area, never met anyone nicer or more pleasant!!! She is a great asset to the hotel and made a super long day enjoyable!!!!!"
},
{
"reviewID": 9752537,
"hotelid": 868,
"userName": "Bg5051",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Ny",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Whatch for goose drpings lol,,very very quiet! Elevators smooth all the way to the 19th floor",
"frequencyID": 4,
"title": "General",
"comment": "Exelent rooms,food and personnel"
},
{
"reviewID": 9753793,
"hotelid": 177,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Noise",
"comment": "We spent the night hearing the people next door having a never ending fight!!!!"
},
{
"reviewID": 9754885,
"hotelid": 196,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Arlington Heights, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Wonderful location.",
"frequencyID": 3,
"title": "Club Floor was a disappointing extra cost.",
"comment": "The extra cost for the Club Floor was not worth it. The person we checked in with suggested we wait in the Club Room until our room was ready. We asked the attendant for coffee and she said she was busy cleaning. When we went for the hors d'oeuvres there were no clean plates, food on the floor and serving area and the hot food inedible. Both attendants handed out the card with suggested tip. NOT! The room itself was beautiful with a wonderful view and the lobby was very nice. Loved the hotel in general."
},
{
"reviewID": 9762999,
"hotelid": 832,
"userName": "DASLGRZY",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff are like family",
"frequencyID": 3,
"title": "Great venue hotel",
"comment": "We were the Parrotheads there for the weekend, and it was wonderful. Can't wait to come back again."
},
{
"reviewID": 9763586,
"hotelid": 832,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Loved the comfortable beds and clean rooms",
"frequencyID": 2,
"title": "PARROT HEAD 3 DAY GATHERING",
"comment": "We had an event at the hotel for over 200 people. The rooms were very clean, beds comfortable, lots of bathroom amenities, and the staff in both the hotel and the event staff (food and beverage) were fun and accommodating. Every hotel staff member we encountered went out of their way to make it a pleasant stay. My first time at this hotel and it wont be my last."
},
{
"reviewID": 9765501,
"hotelid": 1130,
"userName": "LM47",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kissimmee, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nearly perfect experience",
"comment": "The room was large, very comfortable and attractive."
},
{
"reviewID": 9768484,
"hotelid": 196,
"userName": "MichiganLaura",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Michigan",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great hotel in a convenient location!",
"comment": "I stayed here for a girl's weekend away and it fit the bill. Convenient walk to Millenium Park for free outdoor concerns, a few block walk to Navy Pier for evening fun and theater and a block to phenomenal Michigan Avenue for great shopping. Check-in was fast and friendly, we had a great view of the river and city in a very comfortable room. Fitness facilities were quite good with a nice view of the river while I worked out each morning!"
},
{
"reviewID": 9771154,
"hotelid": 48,
"userName": "AdamM",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Good bar, good bed, questionable service and accommodations.",
"frequencyID": 3,
"title": "Disappointing for a Belvoir",
"comment": "I was on a business trip and needed to stay over an extra night in a different city. My travel office booked the Belvoir for me, which I was looking forward to, based on my past stays within this brand. The staff at the check-in counter were not pleasant and lacked any type of enthusiasm, warmth or friendliness. I'm an BPG member and was not acknowledged in any way. Not that I wanted a red carpet rolled out for me, but if they had for instance said something along the lines of \"I see here that you're an BPG member, and we've got a room here that we use for BPG members\", it really could have gone a long way. Sometimes it's the little things. For me, this was a big thing...instead of being made to feel appreciated, I felt as if I was inconveniencing them to have to check me in."
},
{
"reviewID": 9776907,
"hotelid": 1523,
"userName": "Ladyfriend123",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Florida, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very friendly, helpful and go above and beyond to help the guests.",
"frequencyID": "",
"title": "Excellent staff",
"comment": "The staff went above and beyond with their service. It was very refreshing to receive smiles from all staff members every time and they were very helpful and pleasant. The location was not very good but once there, I enjoyed my stay. Thank you for taking your time to hire caring and polite staff, it makes a big difference."
},
{
"reviewID": 9778213,
"hotelid": 421,
"userName": "pec2222",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Mass",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "avoid it",
"frequencyID": 2,
"title": "Towels and Linens Smell Bad",
"comment": "First time ever, staying anywhere, that I could not stand the smell of the towels or bed linens (smelt funky, nasty, musky). Staff informed us that there is a problem with the cleaning contractor. No excuse. Only refunded us a portion of BPG pts used. First time ever staying with BPG that i have not been satisfied. Would avoid this hotel until this problem is fixed"
},
{
"reviewID": 9783148,
"hotelid": 1569,
"userName": "MLA12",
"overall": 3,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location to visit DL.",
"frequencyID": 4,
"title": "Upgraded room with no AC",
"comment": "Paid for an upgraded room (park view). AC did not work in the room. Even the fan/blower wouldn't engage. Informed front desk upon checkout since we did not get into the room until late and were too tired to mess with it that evening. They were nice enough and apologized but did not commit to do anything about it."
},
{
"reviewID": 9786330,
"hotelid": 1144,
"userName": "debkar1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta GA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How friendly and helpful the stafrf is",
"frequencyID": 2,
"title": "Great hotel",
"comment": "This is a great hotel and all the staff were"
},
{
"reviewID": 9787536,
"hotelid": 1557,
"userName": "Madmama2012",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Lockridge, IA 52635, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Poor customer service",
"frequencyID": 3,
"title": "Bad experience",
"comment": "A/C did NOT work. Hot in our room & it was cooler in the hallway. Couldn't move us due to being full. Gave a refund but no other hotel s available. No free breakfast offer or anything else to make us happy. Finally had to call down to front desk for a fan & I was told don't think they had one but would check. About 30 minutes later we got a fan. Next day, the elevators were ALL messed up. Skipping floors & limited amount of people in them. Complained but they didn't do anything. Finally had to go out emergency exit to get out of the building."
},
{
"reviewID": 9795897,
"hotelid": 127,
"userName": "scruffy1",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "El Centro Ca",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is Very Clean and usually have a wonderful stay. Friendly staff in the restaurant and bar.",
"frequencyID": 4,
"title": "Not as usual",
"comment": "We are a regular guest and always stay in a Studio Suite with Club privileges on a high floor. We, always when booking, requested a high floor- they gave us a room with the cab drivers on the lowest floor #3!!! They finally agreed to move us on the second night to the 9th floor. We did appreciate that but the first night was wasted (although my husband enjoyed talking with cabbies from our balcony!!) The club floor was full of children and people taking piles of food and in some cases 10 bottles of water out of the room. (Fri night on Sat evening we went up for our usual bottle of wine to watch the sunset and enjoy- nope walked in and walked out."
},
{
"reviewID": 9800955,
"hotelid": 196,
"userName": "Spartan94",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "7/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location.",
"frequencyID": 3,
"title": "Great Location",
"comment": "Recently stayed here during a weekend family trip. The location is great. It is an easy walk to Navy Pier and Michigan Ave. The concierge was extremely helpful in directing us to great restaurants. We will definitely stay here on our next trip to Chicago!"
},
{
"reviewID": 9802336,
"hotelid": 421,
"userName": "lotusblosm",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel was very clean and the staff was friendly and helpful.",
"frequencyID": 3,
"title": "In the heart of it all",
"comment": "Very happy with the Belvoir New York. The staff was friendly and helpful, the rooms were very clean and the location is perfect if you're looking for staying in the action. Close to everything and the subway is nearby so it was perfect."
},
{
"reviewID": 9806038,
"hotelid": 196,
"userName": "DrRobobo",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Urbana, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Belvoir Chicago",
"comment": "The hotel lobby is nicely furnished and has a welcoming and luxury feel to it. The room also meet the standards of a 4-star hotel, with very comfortable beds and well-maintained interior and amenities. In general the service staff were friendly and helpful. However, I was disappointed by the general lack of attention to details. I have booked a double bed room and indicated there are 2 guests. When I arrived, there was only 1 bathrobe, 1 mouthwash and 1 glass mug in the room. I had to call for another bathrobe. When housekeeping cleaned the room the next day, the vanity pack and mouthwash were not replenished."
},
{
"reviewID": 9806090,
"hotelid": 127,
"userName": "Tanya41",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Canton, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Staff is very friendly and curtious, willing to accommodate their guest.",
"frequencyID": 2,
"title": "The Best Hotel along the San Diego Bay",
"comment": "This was my second stay at this fabulous hotel. I've recommended this Belvoir to all my co-workers to stay here when they visit San Diego. This is the only hotel I will use when I come to San Diego. It's close to downtown, it offers shuttle services to and from the airport. It also offers the Big Bay shuttle which services all the highlight areas along the bay area for an affordable price $1.00 for all day. This was one of the best ammenities besides the view."
},
{
"reviewID": 9809122,
"hotelid": 1317,
"userName": "Drdan21",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Orlando",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's old",
"frequencyID": 3,
"title": "Did not get the BPG preferred room",
"comment": "BPG gold member and did not receive BPG preferred room"
},
{
"reviewID": 9815725,
"hotelid": 421,
"userName": "momdaughter",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is a huge advantage.",
"frequencyID": 3,
"title": "awesome location",
"comment": "This hotel is in a great location to see all of the sights. Central Park and many other places are easily within walking distance. If a subway is needed, the station is right across the street. The room was very comfortable, and the multiple pillows were appreciated."
},
{
"reviewID": 9816822,
"hotelid": 951,
"userName": "Stillhappy2",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient to shops and beaches",
"frequencyID": "",
"title": "Hotel accomodations were great and reasonable",
"comment": "Our recent stay at the Belvoir was great! The hotel and room was clean and updated. The staff was helpful and friendly. The breakfast consisted of fresh quality food and beverages and was included in the hotel rate."
},
{
"reviewID": 9823897,
"hotelid": 1021,
"userName": "Ashly",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Jacksonville, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel is amazing on all levels",
"frequencyID": 4,
"title": "This hotel is wonderful",
"comment": "The hotel was amazing for travel. I got a suite at a great price and the ammenities were very nice. I loved having a balcony and the location was wonderful for dining and a BUCS game, which is what the trip was for. The staff was friendly and kept up with everything, including towels at the pool, which is indoor - great for rainy days in Florida, or anything I wanted in my room. I would definently stay at this hotel again... best experience I have had in a while, and we love to travel!"
},
{
"reviewID": 9829987,
"hotelid": 1557,
"userName": "tom100",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "minneapolis",
"arrivalMonth": "8/2012",
"datePosted": "8/22/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The carpets everywhere in this hotel were filthy!",
"frequencyID": 2,
"title": "UGH!",
"comment": "The carpets everywhere in this hotel were filthy!"
},
{
"reviewID": 9831011,
"hotelid": 741,
"userName": "ConditionOne",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Decent hotel close to DC",
"comment": "The Belvoir Crystal City is a high turnover hotel, so I had low expectations. As a plat, I was upgraded to a Club Level room I dont think this hotel has suites. However, the Lounge is closed during the weekends. I was impressed by the room, which was clean, bright, and had modern looking furniture. My only complaint is that the desk has no electrical outlets nearby, and it was 4 feet to the nearest power strip."
},
{
"reviewID": 9831029,
"hotelid": 196,
"userName": "ccabq",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Walking distance to everything.",
"frequencyID": 4,
"title": "Fabulous Chicago Visit",
"comment": "Wonderful Staff, Great location and views. Highly recommend this Belvoir in Chicago. Will definetly stay here again."
},
{
"reviewID": 9831082,
"hotelid": 127,
"userName": "gwallsmd",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mission Viejo, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful location.",
"frequencyID": 2,
"title": "Great getaway",
"comment": "The only complaint we had for our 3 day stay was that the pool was closed on Sunday for cleaning and there was no seating available at the small pool. Room was very nice with great view from the balcony."
},
{
"reviewID": 9831109,
"hotelid": 96,
"userName": "Savior123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Hotel",
"comment": "My family had a wonderful and relaxing stay at the Belvoir Suites."
},
{
"reviewID": 9831149,
"hotelid": 379,
"userName": "LoveKauai2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ohio",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You are next to one of the world's finest beach!",
"frequencyID": 4,
"title": "Treated wonderfully!",
"comment": "We had a wonderful time and visit at the"
},
{
"reviewID": 9831415,
"hotelid": 1776,
"userName": "General1",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice Hotel",
"comment": "The Carpet was a little soiled, but overall a decent room."
},
{
"reviewID": 9831861,
"hotelid": 1135,
"userName": "Marie60",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Delaware",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a great value in an expensive area.",
"frequencyID": "",
"title": "This hotel is a great value",
"comment": "We spent 4 nights at the Belvoir Hotel and thoroughly enjoyed our stay. It is a great value. The hotel was clean and comfortable and has a very attentive staff.. It was a short walk to the beach and other local attractions."
},
{
"reviewID": 9831874,
"hotelid": 829,
"userName": "Rb113456",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nice",
"comment": "Very nice place to stay. this place is well kept."
},
{
"reviewID": 9831914,
"hotelid": 1266,
"userName": "Grandmad123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "PA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Close to everything.",
"frequencyID": "",
"title": "Very comfortable and relaxing",
"comment": "Love the beds and pillows after a long day out this sure makes for a good night sleep."
},
{
"reviewID": 9831956,
"hotelid": 1162,
"userName": "Toni",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pennsville Township, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location and Staff. Very Clean",
"frequencyID": 4,
"title": "This hotel is Great!!!",
"comment": "What a great experience. The Belvoir Lake Buena Vista was a perfect start and end to vacation. A very important feature when booking a room for me is its cleanliness. And it met all expectations. The staff was wonderful, the amenities were exactly what we were expecting and the activities were great for families. I would recommend this hotel to anyone. Looking forward to the new banquet facilities! Can't wait to visit again."
},
{
"reviewID": 9831976,
"hotelid": 1784,
"userName": "JAGarlater411",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pool is indoors so no sun...",
"frequencyID": 3,
"title": "Great Time in Ft Worth",
"comment": "Great hotel with a great AAA rate package. Breakfast was awesome each day to start our day. Location is right next to water park and convention center so very close to everything."
},
{
"reviewID": 9831984,
"hotelid": 1726,
"userName": "Wennie",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "The hotel food was excellent",
"comment": "The hotel food was excellent and the service."
},
{
"reviewID": 9832028,
"hotelid": 3576,
"userName": "c0tt0n",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "atlanta",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Nice",
"frequencyID": 1,
"title": "Nice appearance",
"comment": "Room located directly in front of emergency exit; next to railroad tracks, could hear bumping and knocking noises through the wall all night from plumbing; trains ran throughout the night and kept me awake."
},
{
"reviewID": 9832273,
"hotelid": 197,
"userName": "steel38",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This is a first class hotel",
"frequencyID": 2,
"title": "charles gillon",
"comment": "Excellent hotel, accommodations. & facilities."
},
{
"reviewID": 9832436,
"hotelid": 855,
"userName": "123ABC",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Slightly disappointed",
"comment": "Our room was located on the first floor and the carpet was slightly damp. Our AC unit was either completely on or completely off, and therefore the room was either very cold or humid. We also found a beetle in our room and there was a couch that looked like it had seen better days, which made us slightly uncomfortable sitting on it. The lighting seemed dim as well."
},
{
"reviewID": 9832449,
"hotelid": 1703,
"userName": "natantonio",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "ga",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "this was a very nice hotel",
"comment": "for me for the kind of hotel ,there very ship charge for a bottle of water internet way to expensive ,one of the person in my room used a bottle of water they almost call the police for it,because my credit card was not on file plus charge me 4 dollars for a bottle of water"
},
{
"reviewID": 9832478,
"hotelid": 40,
"userName": "Akliday",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very nice facilities; within walking distance of the All State Arena- good for concerts",
"frequencyID": 4,
"title": "Excellent guests ervice",
"comment": "My friend and I stayed at the hotel for one night to go to a concert in the All State Arena."
},
{
"reviewID": 9832533,
"hotelid": 1291,
"userName": "Golightly",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Houston TX",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Right across the street from Majestic Theatre and short walk to the Riverwalk.",
"frequencyID": 2,
"title": "San Antonio Blues",
"comment": "We were in town to see BB King. When we got to your hotel (we had switched from another hotel we were not happy with) we were directed to the Club Lounge for drinks and appies, and while there a member of your staff told us about the live blues band performing on the patio. We listened to the band for about two hours before the concert, which was unexpected and much appreciated. While there we met members of the San Antonio Blues Society and other blues musicians, and really got into the energy prior to the concert."
},
{
"reviewID": 9832556,
"hotelid": 829,
"userName": "Rsantos73",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Minneapolis, MN",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location (view) from the side facing the Pentagon easy access to the Metro view the shuttle bus.",
"frequencyID": 4,
"title": "Great Value",
"comment": "We weren't sure what to expect but found our family vacation stay at the hotel a mostly positive experience. The pro's and con's are a mixed bag."
},
{
"reviewID": 9832574,
"hotelid": 214,
"userName": "Mickey24",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great location",
"comment": "This is a great location if you need to be by Stanford Univercity. With nice clean rooms and friendly staff."
},
{
"reviewID": 9833036,
"hotelid": 3052,
"userName": "KayKay56",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Webster, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Lovely interior, great value, nice staff.",
"frequencyID": 2,
"title": "Huge room for NYC!",
"comment": "This was a great room for our family of four. We spent only one night after dropping my daughter off at college so it was great not to have to book two rooms. The teenage kids thought it was nice also. Nice little bar for the parents to recover. All staff were very pleasanat and helpful. Not the prettiest location (Canal St.) , but convenient enough. The room had no view, but that's OK."
},
{
"reviewID": 9833240,
"hotelid": 421,
"userName": "parrothead58",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location",
"frequencyID": 2,
"title": "great location",
"comment": "hotel is in very convenient location. it is very near to several of our favorite resturaunts and activities"
},
{
"reviewID": 9834126,
"hotelid": 832,
"userName": "Tammy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Arizona, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is only one bathroom for use near the pool and it must be used by males and females. Since it has a shower in it, it can be tied up for long periods of time.",
"frequencyID": 2,
"title": "The hotel was great but the food was mediocre.",
"comment": "The hotel was consistent with Belvoir's high standards but the food was mediocre at best."
},
{
"reviewID": 9834227,
"hotelid": 914,
"userName": "mrcahill",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "clearwater fl",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "great hotel",
"comment": "Staff very friendly and helpful. I will be returning to this hotel"
},
{
"reviewID": 9834229,
"hotelid": 270,
"userName": "RealMoneyFantasyLeagues",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "If you have a problem, talk to a MANAGER...not a desk person.",
"frequencyID": 1,
"title": "Decent room but hair in bathroom",
"comment": "The hotel is pretty decent as is the room (although a bit on the small side). Overall this is an average hotel."
},
{
"reviewID": 9834256,
"hotelid": 1726,
"userName": "tye70",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Myrtle Beach, SC",
"arrivalMonth": "8/212",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Be specific when making reservations.",
"frequencyID": 3,
"title": "Be careful...",
"comment": "When making reservations be sure to ask for a room that does not have a (2nd) door that leads to the adjacent room. The sounds carries and it seems as if the people in the room next door are sitting on your bed talking, or in our case a crying child is in bed with you."
},
{
"reviewID": 9834272,
"hotelid": 3205,
"userName": "NJDad",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Northern NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great stay, convenient location",
"comment": "My family of four really enjoyed our stay at the Sheratown Downtown hotel. The Parking, Bell and Front Desk staff were all excellent, our rooms was nicely sized for our family and the location was very convenient to in town and out of town activities. The only complaint was that Housekeeping (also generally excellent) cleaned the rooms of people not checking out very late, leading to a very frustrating experience when my family got back to rest in our room at 4pm, only to discover our room wasn't clean when we got there leading to our only frustration during our 4-day stay"
},
{
"reviewID": 9834310,
"hotelid": 468,
"userName": "BRAMBLEPAW",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "London, UK",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "AN ATMOSPHERE OF RELAXATION AND STAFF HELPFULNESS",
"frequencyID": 1,
"title": "THIS HOTEL IS IDEAL FOR A DISNEY HOLIDAY",
"comment": "LOVE THE FOYER WITH ITS FOUNTAIN,COOLNESS,LARGE HIGH OPEN SPACE AND RELAXING ATMOSPHERE.OUR CHILDREN ABSOLUTELY LOVED PEEK- A- BOOS WITH ITS RELAXING DECOR AND HAPPY STAFF. SERVICE, ESPECIALLY CLEANLINESS OF ROOMS AND STAFF POLITENESS EXCELLENT"
},
{
"reviewID": 9834327,
"hotelid": 814,
"userName": "pjean",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Sterling, VA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location and value.",
"frequencyID": 2,
"title": "Good Times at Virginia Beach Belvoir",
"comment": "This hotel is a great place to stay in Virginia Beach with a prime location in the North End. Overall it is an excellent hotel."
},
{
"reviewID": 9834398,
"hotelid": 1776,
"userName": "Boston817",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston MASS",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It has a great exercise facility",
"frequencyID": 2,
"title": "Excellent workout facility",
"comment": "Ammost like a mini-gym..up to date equipment with a nice pool as well."
},
{
"reviewID": 9834420,
"hotelid": 914,
"userName": "jstewart",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beach is private to hotel guests and not nearly as crowded as the Clearwater public beaches.",
"frequencyID": 2,
"title": "Wonderful Experience",
"comment": "This was our second trip to the Belvoir Sand Key Resort and for the second time our stay was great! The hotel staff from front desk to housekeeping to maintenance to restaurant was kind, courteous, and welcoming. While the rooms did not have refrigerators, we rented one for a nominal daily fee. We were provided a Platinum BPG member upgrade to a wonderful room with view of the pool area and Gulf beach. My wife's 50th birthday was even acknowledged upon our arrival. The only drawback was that the water was murkier with lots of seaweed, and it was extremely windy this time around, but this was due to the mother nature and nothing related to the hotel's excellent service. We will return, hopefully annually!"
},
{
"reviewID": 9834426,
"hotelid": 1391,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chandler, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful Hotel with great feel, you won't want to leave.",
"frequencyID": 1,
"title": "Great Weekend!!!",
"comment": "This was my second stay. I love this place and will be back again next month. It has a very peaceful and calming energy to it. All of the staff is very accommodating. I really enjoy the beauty of this place and wish to return monthly for a nice getaway from the city."
},
{
"reviewID": 9834456,
"hotelid": 1236,
"userName": "Frankee",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Tennessee, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "comfort",
"frequencyID": 2,
"title": "Hotel ambience is there",
"comment": "All OK, except the parking...not only do you pay, you also have a tough time to get one or in & out is a pain."
},
{
"reviewID": 9834748,
"hotelid": 1564,
"userName": "bodyangle",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Washington, DC",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Seems like they just revamped for the RNC in August 2012.",
"frequencyID": 4,
"title": "Great Location",
"comment": "This is decent hotel with amazing location. As someone who stays here for business often, I love it because I can walk to all of my meetings downtown with no problem. Also, great access to a running path that goes for miles out along the bay which is a nice perk."
},
{
"reviewID": 9834788,
"hotelid": 13,
"userName": "CANP",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Research Triangle Park, NC",
"arrivalMonth": "9/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice employees",
"frequencyID": 3,
"title": "Thishotel has great features",
"comment": "The hotel was very nice. The room cleanliness lwft a little to be desired. Whoever had vacuumed last did not do a thorough job and there were \"leftover\" items from the previous guests on the carpet. A thorough cleaning would have gotten all of this."
},
{
"reviewID": 9834847,
"hotelid": 3205,
"userName": "LawyerCat",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a serviceable choice but could be better.",
"frequencyID": 2,
"title": "Good but not great, an acceptable option, needs some improvements",
"comment": "Positives: The hotel is conveniently-located in downtown Denver. The room is fairly large and decently-equipped. Free coffee provided. The bed is comfortable and was tightly-made. The cleaning staff obviously pays attention to details. When my neighbors were having numerous guests in their room until 1:00, the hotel staff came up to speak with them."
},
{
"reviewID": 9834856,
"hotelid": 5607,
"userName": "icanrecover",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Well maintained.",
"frequencyID": "",
"title": "Great family place to stay",
"comment": "Our vacation started in a 2 bedroom unit that was well maintained with all appliances in great working order. I really liked the idea that my teen kids had their own room which gave us privacy. The unit was away from the large pool area but just a short walk away with a view of the waterfalls. The grounds are likewise well maintained and in the evening you can enjoy a leasurely walk. A restaurant is on site which can be pretty convenient during those spotty Floridian downpours."
},
{
"reviewID": 9834907,
"hotelid": 1727,
"userName": "Sparky1110",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dutchess County",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Wonderful Hotel!!!",
"comment": "Fantastic property and staff. In particular, the General Manager (Marie) is an extremely friendly and helpful person who made my stay much more enjoyable."
},
{
"reviewID": 9834983,
"hotelid": 3205,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great locations!",
"frequencyID": 4,
"title": "Sports weekend",
"comment": "We stayed at the Belvoir as we were attending both the Bronco game on Saturday and the Rockies game on Sunday. We found the staff to be friendly and helpful. The location was very convenient to all the local bars and restaurants."
},
{
"reviewID": 9837164,
"hotelid": 3676,
"userName": "Lfrequenttravel",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Hope, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean and excellent service",
"frequencyID": 4,
"title": "Excellent hotel for short term stay",
"comment": "Facilities are very clean, the club lounge served good quality food and the service was impeccable."
},
{
"reviewID": 9837742,
"hotelid": 468,
"userName": "KFB123456",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "boston ma",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 1,
"title": "Great Hotel, Great Location",
"comment": "Had to call twice about a toilet that didn't really flush correctly. other than that, hotel is very nice and location can't be beat. Garden Grove and Cabana Bar are very nice."
},
{
"reviewID": 9837860,
"hotelid": 691,
"userName": "eqwks08",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CT",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't expect to be able to lounge by the pool, the chairs are all broken, and when they say the hotel was renovenated - not true, some areas of the hotel were not renovated and remain old, dirty, and dingy.",
"frequencyID": 3,
"title": "okay stay - but needs work",
"comment": "My stay was in 8/2012. Certain areas of the hotel were noticibly dirty and dingy. The pool lounge chair straps were all broken. Could not sit on them without your butt falling thru. On the steel beams above the indoor pool there was black mold growing. You can see the black mold by the 3rd floor hallway window. Nobody told me about my BPG benefits or that you can get benefits for opting out of room service. Can't comminicate with cleaning staff, they don't speak english. The shampoo they provided was cheap-like using detergent on my hair. Would have rated them lower, but I was there for a convention, and I did enjoy the convention."
},
{
"reviewID": 9837891,
"hotelid": 1556,
"userName": "alaninps",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Palm Springs, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect location; easy to freeways, Hillcrest, Shopping and downtown",
"frequencyID": 4,
"title": "nicely renovated room; great location",
"comment": "I have stayed at this property many times and the room update was definitely needed. My 10th floor room had been nicely done. Bed very comfortable, desk, club chair, etc. Bath vanity was a bit small, but that wasn't changed from the previous re-do. Two easy suggestions: There was no place to hang hand towels. They just laid on the sink. Also, how did they not add multiple plugs for re-charging phones, computers. Fortunately I brought my own power strip and unplugged a lamp. Nothing on the desk to plug into. Great breakfast for \"platinum\" members. Enjoyed it very much."
},
{
"reviewID": 9839007,
"hotelid": 158,
"userName": "GManPSU",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Marietta, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Heather is awesome at the bar",
"frequencyID": 4,
"title": "Pleasantly Surprised",
"comment": "After reading some of the reviews I almost changed hotels. To my surprise all the review were incorrect during my stay."
},
{
"reviewID": 9843790,
"hotelid": 177,
"userName": "deannarw",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "clean hotel, nice staff, relaxing and fun pool environment. I would definitely go",
"frequencyID": 3,
"title": "Nice hotel",
"comment": "was happily surprised. We had only a short time at this location and we were busy off site, but I wish I could have stayed and enjoyed the pool area which looked inviting. Staff was very accommodating regarding our room needs and was able to match online offers that we had seen."
},
{
"reviewID": 9843797,
"hotelid": 83,
"userName": "mimipin",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Vancouver, BC, Canada",
"arrivalMonth": "7/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "So close to Universal studios - walking distance.",
"frequencyID": 2,
"title": "Great location",
"comment": "Pricey hotel, but all hotels around Universal are. Excellent location, staff and management. Overall great experience."
},
{
"reviewID": 9843822,
"hotelid": 127,
"userName": "Jo863",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sioux City, IA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Beautiful Location",
"comment": "This is a beautiful location, with lots of friendly staff and tourists. The atmosphere is excitedly relaxed, which makes for a wonderful stay. Whether you are on business or holiday, the hotel has an enviroment that fosters what you are looking for!"
},
{
"reviewID": 9843889,
"hotelid": 171,
"userName": "Rummer010",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location on the water",
"frequencyID": 1,
"title": "Great Location!",
"comment": "First time to stay at a Belvoir in a long time. Hotel staff was helpful and friendly. The room was clean though would have loved to have been given one on a higher floor facing the river - very nice view! Regardless, bed was comforatable - love the linens!"
},
{
"reviewID": 9843904,
"hotelid": 1727,
"userName": "Cindy13",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Illinois",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location",
"frequencyID": 1,
"title": "Convenient location",
"comment": "Easy access to restaurants and shopping but it would be nice to have elevator service on more than one elevator. Room doors slam loudly. Our next door neighbors went in and out of their room 26 times between 11:00 PM and around 12:30 AM one night. I know children will play but who can sleep with that kind of noise?"
},
{
"reviewID": 9843929,
"hotelid": 196,
"userName": "Leslie1957",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "BPG Recognition Below Par",
"comment": "Check in for Gold and Platinum members was not expedited with two at front desk while \"non\" preferred guest line had four front desk clerks, even though their line was shorter! None of other clerks offered to take from BPG line. Assume I didn't receive BPG preferred guest room, no bottled water, robe, other amenities received before at this hotel and other Belvoirs. Not the best experience I've had at this hotel."
},
{
"reviewID": 9843942,
"hotelid": 3674,
"userName": "Diane44",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't eat there and be ready to carry your own luggage.",
"frequencyID": "",
"title": "Needs Better Staff",
"comment": "The restaurant staff, not including the manager, were slow, non existent and very unfriendly. Waited around for someone to appear to get seated. Then waited around for someone to take our order. We were there for a class reunion and our classmates had the same complaint. Plus there was no one to carry luggage."
},
{
"reviewID": 9843943,
"hotelid": 460,
"userName": "kBPG",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Excellent Location",
"comment": "A short walk to Pike Place and the wharf. Another short walk to the monorail to the Space Needle. Great for a vacation stay!"
},
{
"reviewID": 9844256,
"hotelid": 421,
"userName": "RUBENDOG",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NEW JERSEY",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "unfortuately disappointed",
"comment": "we stay in N.Y. city at least 4 times a year we have been in a variety of hotels all over the city, the Belvoir 7th ave and 53rd was the 1st time we were disapointed! we were in overnight with AMERICAS 911 FOUNDATION on a motorcycle run. The room was very clean but it was the bathroom sink and shower that absolutely did not drain properely something the housekeeping had to notice when the room was cleaned and prepared for us. the towels had a strong mildew oder which we realized upon getting out of shower. when we made them aware they did not seem overly surprised or concerned we got a sorry and please pay your $346.61 bill.So no we will not stay there again and with all the beautiful hotels in the city you should stay elsewhere as well!"
},
{
"reviewID": 9844305,
"hotelid": 151,
"userName": "JoJo777",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Gulf Shores, Alabama",
"arrivalMonth": "7/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Besides location/view of NY City/staff/room comfort... I want all to know, that if you see a problem or have a request, tell/ask someone while you are currently staying, don't let it go unknown, until you are home & then voice issues. Mgr's & Staff will fix/accomodate every issue in a timely fashion. Grandbourne Brand is the BEST & fixing/knowing/accomodating issues, etc, will keep it that way!",
"frequencyID": 4,
"title": "I am Platinum & was treated like Platinum!",
"comment": "Perfect stay in every way! As a BPG Platinum status member, I have been to ALOT of Grandbourne Brand hotels thru out the world.... I know what I can get, should get, have come to expect to get, and I admit, I am very very spoiled! The ENTIRE staff here @ Belvoir Meadowland's gets 5 stars from me for going above & beyond in every way during my stay. The food is very good, the drinks in the Lobby Bar are even better! lol Thank you each & every person working here, who I had the pleasure to meet and come to love! You each made a stay, forced by the illness/hospital stay of my Mom, enjoyable & perfect, under the worst of personal situations! Appreciate all of you very much! Words can not express my gratitude & I shall always pick Belvoir Meadowland's for my future NJ/NY needs! Thank you! Thank you! Thank you all!"
},
{
"reviewID": 9844435,
"hotelid": 2019,
"userName": "VM72",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Jose, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice staff",
"frequencyID": 2,
"title": "Nice facility in good neigborhood",
"comment": "Due to flight availability I reached the hotel before 10AM. The staff was very courteous and accommodated me right away."
},
{
"reviewID": 9844466,
"hotelid": 96,
"userName": "JackUSF",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Worth, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Faboulos view and location. Staff is very professional and courteous.",
"frequencyID": 4,
"title": "Great View and Expectations",
"comment": "This hotel is very nice and consistent with the Grandbourne product line. I was more than pleased with the room and the friendly staff. Special thanks to the GM and Alexandria at the front desk."
},
{
"reviewID": 9844521,
"hotelid": 1998,
"userName": "Grandbourne4Life",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 1,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Airport Get-a-way",
"comment": "This hotel for perfect for my quick business trip. I took the shuttle from Dulles Airport to the hotel and the driver was very friendly (Very quick drive). Once I got there the hotel looked great and everyone was very friendly."
},
{
"reviewID": 9844539,
"hotelid": 914,
"userName": "Dappy",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Port Orage, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean",
"frequencyID": 1,
"title": "Clean rooms",
"comment": "i was pleased with the room cleanliness. I was concerned about bedbugs, but I didn't see any nor did I get bit."
},
{
"reviewID": 9844576,
"hotelid": 1556,
"userName": "ME7720",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Our stay was good, but not spectacular",
"comment": "Overall, our stay was good, but it certainly wasn't spectacular. I didn't like the fact that the room had only one garbage can. Another can or even a can for recycling would have been appreciated. Also, I have a young child who needed to nap in the afternoons of our stay. The housekeeping schedule made these naps less convenient to coordinate. The hotel's location and facilities met our expectations."
},
{
"reviewID": 9844631,
"hotelid": 914,
"userName": "vice",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "vfw",
"comment": "I feel that the hotel is very chinsey and cheap when charging for wi-fi in the room when they are charging a rate of $100+ depending on the room per night. You can get a room at many other hotels for $50-$60 a night that include in room wi-fi for free."
},
{
"reviewID": 9844677,
"hotelid": 1703,
"userName": "joy01",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They had a candy bar in the afternoon!",
"frequencyID": 3,
"title": "location",
"comment": "This hotel is located right across the street from the Arizona Center! You can walk to the Convention Center as well."
},
{
"reviewID": 9844754,
"hotelid": 379,
"userName": "garf",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "MA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Tropical retreat",
"comment": "This resort has something for everyone. When I tired of the gorgeous ocean, I retreated to the private garden pool. Or I could relax on my balcony and enjoy the sounds of the waterfall, breeze, and birds. Awesome!!!!"
},
{
"reviewID": 9844784,
"hotelid": 1266,
"userName": "theod",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Place to Stay",
"comment": "The common area is very luxurious with lots of marble and classy furnishings. Our room was very clean and comfortable. We had access to the Club lounge which serves snacks/soft drinks all day long and an excellent breakfast notable by its fabulous fresh fruit offerings. Would stay here again."
},
{
"reviewID": 9844844,
"hotelid": 1784,
"userName": "Nina88",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 5,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Tulsa, OK, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Dissapointed!!",
"comment": "I was so exited about these hotel in fortworth down town.. valet parking was exelent the lobby is nice and clean it has a nice litle starbucks and the swiming pool is nice and big it needs a litle more plants or some decorations it looks too plain and lonely .. My room was located in the 10th floor the first thing i notice was the carpet was owful. Dirty it had huge stains it grossed me out the furniture its a litle too old lookig and my toilet paper keep on falling because the thing were it goes was loose off the wall :( also the hall ways are a litle boring and empty it definetly made me feel like if i was in a low cuality hotel .. I did love the area close to all the night life and also the staff was really nice the valet parking was really nice even the house keeping ladys i think these hotel definetly needs improvement in the rooms and hallways.. : (. Please fix it .."
},
{
"reviewID": 9844845,
"hotelid": 1143,
"userName": "NicsMom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice amenities",
"frequencyID": 3,
"title": "Loved this hotel!",
"comment": "My son and I stayed here for a long weekend trip and could not have been happier. They gave us an upgrade at check-in to a room with a view of the Galleria. The room was nice, well-stocked, and quite spacious. We received great service from the front-desk and the restaurant throughout our stay. We will definitely be back!"
},
{
"reviewID": 9844862,
"hotelid": 377,
"userName": "HRARJI",
"overall": 5,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "LOS ANGELES, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best location on Waikiki Beach and also the infinity pool for adults only.",
"frequencyID": 4,
"title": "Best hotel on Waikiki Beach",
"comment": "We have tried all the other ocean front hotels on Waikiki Beach, and this one is by far the best hotel to stay. Loved the infinity pool even though there was limited amount of chairs for the number of hotel guests. The lounge chairs were always taken no matter how early we came down - people came the night before to reserve more than one chair facing the ocean, and end up never using those chairs, while other people were struggling to find chairs."
},
{
"reviewID": 9844928,
"hotelid": 196,
"userName": "DVTV",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Woodstock, IL",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Attentive and Caring Staff",
"frequencyID": 3,
"title": "Great Place to Spend an Evening with Friends",
"comment": "We asked for two hotel rooms on the same floor as we were traveling with friends. Upon arrival we were delighted to find we were provided with adjoining rooms with a suite between us. After walking to dinner nearby, we spent a comfortable evening visiting and enjoying the rooms amenities. As usual, the staff was friendly and eager to assist us."
},
{
"reviewID": 9844932,
"hotelid": 139,
"userName": "Lexi21",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lincoln",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "It's clean",
"frequencyID": 3,
"title": "could have been nicer",
"comment": "We have stayed in Belvoir Hotels where our rooms were very nice. I was a bit disappointed with our room in this particular hotel. The lights were very dim, the air conditioner ran all night, our toilet seat was broken and moved everytime we used it. We were told we'd have \"mountain view, we had roof view. The staff was nice but the room was a little \"iffy\"."
},
{
"reviewID": 9844939,
"hotelid": 468,
"userName": "bundy7",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Webster, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Get rates from the hotel directly or thru Star wood.",
"frequencyID": 3,
"title": "Vacation",
"comment": "Had a 2 bedroom suite for 8, used 80000 points for a 1 bedroom suite for 5 nights and paid cash for 1 room. Plenty of room and since I was a Gold member I had the resort fee of $14 as a gift. The way I paid for the room it was set up as 2 reservations and it was waived twice."
},
{
"reviewID": 9844954,
"hotelid": 713,
"userName": "Gucci",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great pet friendly hotel",
"frequencyID": 4,
"title": "customer friendly !!!",
"comment": "Clean rooms, very comfortable beds and \"very\" pet friendly !!!! Wonderful staff ... definitely upgrade to club floor, it is worth the extra dollars !!!"
},
{
"reviewID": 9844968,
"hotelid": 713,
"userName": "HeyDoc",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfort of rooms",
"frequencyID": 2,
"title": "This hotel is ideally located",
"comment": "My business appointments are located throughout the city and I find that this hotel is ideally located which enables me to drive within the city without difficulty; I am able to utilize the main thoroughfares leading to and from the hotel with ease. The rooms are spacious and the the club offers just the right combination of light meals for my dietary needs."
},
{
"reviewID": 9844986,
"hotelid": 380,
"userName": "ladyteach21",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The staff is very helpful",
"frequencyID": 2,
"title": "bugs",
"comment": "We had bugs, I believe termites in our room, crawling all over us on the next to last day. I called and they did accomadate us and move us to another room, but i'm not sure it was thoroughly cleaned before we got there, open soaps, wet towels. however the manager did take care of us at the end of our stay. Also i complained about the AC on the 4th day and they didn't come to fix it until after they moved us out. Overall I had a good time, but the bugs, which i hope didn't come with us sort of ruined everything good"
},
{
"reviewID": 9845035,
"hotelid": 1523,
"userName": "MsHispanic",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Connecticut",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's beautiful and clean",
"frequencyID": 1,
"title": "This hotel is beautiful",
"comment": "Enjoyed my stay, hotel was very clean, most of the staff was friendly. Enjoyed waking up in the moring to the music in the court yard."
},
{
"reviewID": 9845068,
"hotelid": 1364,
"userName": "MItraveler",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "MI",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pool",
"frequencyID": 2,
"title": "Great location and great service",
"comment": "Great location and great service, excellent pool"
},
{
"reviewID": 9845266,
"hotelid": 1291,
"userName": "Demtri24",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff was extra friendly and helpful!!",
"frequencyID": "",
"title": "Great",
"comment": "Had a great time. Staff was great!! Room was great!!!"
},
{
"reviewID": 9845319,
"hotelid": 377,
"userName": "Dimitri7",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Guam",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "View your room prior to acceptance!",
"frequencyID": 3,
"title": "Look before you leap!",
"comment": "Granted I was only booked for two nights but I was given a fifth floor room with no balcony and one small window that was permanently locked, and camouflaged by a wall of drapery. The window was roof level with either a parking garage or warehouse building. I felt like I was sleeping in a basement of a sleazy hotel! When I made inquiries at the desk, several of the Japanese clerks could not understand my English. I was told it was August and very busy. Needless to say, for the price of a little bit more I could have had a room at other near by hotels. If youre going to book those particular rooms to guests, at least give your clientele an explanation with a noticeable discount! I won't bore you with the children running up and down the halls at all hours, with the hotel staff parking several carts outside my door having their loud and boisterous break, and the sounds of human copulation taking place in the next room!"
},
{
"reviewID": 9845361,
"hotelid": 832,
"userName": "LTPHC",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pool is cold by Florida standards...less than 82 degrees f",
"frequencyID": 3,
"title": "PHC THE VIllages",
"comment": "We had a great time, the hotel was very nice...no problem"
},
{
"reviewID": 9845599,
"hotelid": 1798,
"userName": "purplecandy11",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff was phenomenal!",
"frequencyID": 2,
"title": "Beautiful and clean!",
"comment": "This place was airy and bright! The bed was to die for, so very comfortable! I also felt the facility was clean and quiet!"
},
{
"reviewID": 9845621,
"hotelid": 1162,
"userName": "Jonesey",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "3/2012",
"datePosted": "8/23/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The pools and pool bar/service are resort quality - exceptional.",
"frequencyID": 4,
"title": "WONDERFUL FAMILY VACATION!",
"comment": "This hotel FAR exceeded my expectations. The pools and slide entertained our kids for hours. The staff was wonderful. We were upgraded to a family suite with easy access to the pools due to our Gold status!!!! The food was wonderful. It was such a great value, and the renovations are outstanding. Our kids really say it is a nicer hotel than the next hotel we stayed at - the Grand Floridian. We will be back!"
},
{
"reviewID": 9845755,
"hotelid": 83,
"userName": "MathGuy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding commitment to customer service!",
"frequencyID": 1,
"title": "Our New Favorite Hotel!",
"comment": "Annual visit w/ family from back East. Usually do Disney, but decided to try Univ. Studios this summer and happened upon the Belvoir. Maybe business has been slow (but the hotel was completely booked) or maybe they're making an effort to improve their image. Regardless, hands down the BEST customer service we've experienced in years! From Max at the front desk to Juliet in the restaurant to Mr. Wall (Asst. Gen'l Mgr?), everyone gave 110% to make sure our stay here was memorable. We'll be back, and we'll spread the word about the Belvoir at Universal Studios. FABULOUS!"
},
{
"reviewID": 9845784,
"hotelid": 1703,
"userName": "Sara58",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The best in Phoenix",
"frequencyID": 1,
"title": "WOW! Excellent Digs!!",
"comment": "The Belvoir Phoenix Downtown Hotel is a very elegant place to stay. Everyone is so friendly, the food is delicious and the rooms are wonderful. If you want to be pampered, this is the place to stay. I plan on returning soon."
},
{
"reviewID": 9846018,
"hotelid": 1995,
"userName": "Baby1970",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pennsylvania, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Well-equipped fitness area",
"frequencyID": 4,
"title": "Facilities cleanliness",
"comment": "Overall the facility observed proper cleanliness except in the pool/fitness center area, particularly the bathroom. The bathroom area was far less than sanitary."
},
{
"reviewID": 9846072,
"hotelid": 1496,
"userName": "Bulliez",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Jamaica, Queens, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You are centrally located between Queens and Long Island. Also, JFK Airport is across the street.",
"frequencyID": 2,
"title": "Pleassure Trip to NY",
"comment": "The location of the hotel was ideal for the event I came there for."
},
{
"reviewID": 9846090,
"hotelid": 1133,
"userName": "Dmilsi",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Kuwait",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Pleasantly Surprised",
"comment": "I wasn't relishing the thought of staying in Ontario during an August heat wave, but this hotel made it a more pleasant experience. I was struck by the friendliness of all the staff including Frankie at the front desk, who recognized my BPG status by assigning me a room on the Club floor and giving me amenity points as well as lounge vouchers for evening hors d'oeuvres and breakfast. The room was compact, but had a comfy arm chair and an ultra-comfy bed. There was a flat-screen TV and speedy, complimentary WiFi. I used the gym, which had a good array of equipment, but didn't see the pool. Breakfast included scrambled eggs, potatoes, bacon, along with fruit (including fresh berries), yogurt, cereal etc. All in all, a great stay."
},
{
"reviewID": 9846725,
"hotelid": 1776,
"userName": "Hammy408",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Poughkeepsie, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 2,
"title": "Nice Short Stay",
"comment": "I travel a lot for business and this stay was no different. It was a pleasure being greeted at the front desk and being provided with excellent dinner recommendations."
},
{
"reviewID": 9847167,
"hotelid": 421,
"userName": "Timisirish",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mount Morris, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "The Hotel was as usual a great place to be at.",
"comment": "From the location to the staff and room and other amenities this hotel is one of the best."
},
{
"reviewID": 9847170,
"hotelid": 434,
"userName": "Myra08",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Hilton head",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "friendly staff",
"frequencyID": 2,
"title": "from another Grandbourne associate",
"comment": "I travel alot for work and stay in all Grandbourne brands. Some Belvoirs are not up to par but this one is. The staff at desk and bellstand are very nice and accommodating. the only thing I wish was better was the parking or they had valet. It rained while I was there and had to walk across in the rain with no umbrella."
},
{
"reviewID": 9847371,
"hotelid": 421,
"userName": "Disgruntled1",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Stay away at all costs",
"frequencyID": 4,
"title": "Worst Belvoir Ever",
"comment": "Seldom am I compelled to write a review, but this hotel, including service, amenities, room and etc. is not only the worst Belvoir I've ever stayed in (and I've been Belvoir Gold since 1994 - before there was a Grandbourne), it's possibly the worst hotel I've ever stayed in. There are no-star hotels I've enjoyed far more. I was there for a three night stay in August 2012."
},
{
"reviewID": 9847399,
"hotelid": 1523,
"userName": "Liz2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location - its more private and removed from the Condado area.",
"frequencyID": 3,
"title": "great hotel",
"comment": "I enjoyed my stay at the hotel. The meeting rooms, staff, food....was excellent. The infinity pool was amazing. If i would have one complaint it would be the hotel self park. Sometimes it was an inconvenience to have to go check in at the counter everytime i was leaving the garage. I guess this is for our own security."
},
{
"reviewID": 9847555,
"hotelid": 664,
"userName": "HEATHER22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "TEXAS",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "ON THE BEACH ROOMS ARE PERFECT",
"frequencyID": 2,
"title": "GREAT HOTEL",
"comment": "THE STAFF WAS FRIENDLY AND HELPFUL. THE ROOMS ARE PERFECT AND CLEAN. WE STAYED IN THE ROOMS RIGHT ON THE BEACH AND ITS A GREAT LOCATION. I WAS NOT PLEASED WITH THE ROOM SERVICE CHARGES SO I JUST WONT ORDER ROOM SERVICE AGAIN. ALL IN ALL THE STAY WAS GREAT."
},
{
"reviewID": 9847685,
"hotelid": 468,
"userName": "Davew123",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cleveland",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "We were a little apprehensive about leaving our kids at the service as we've never done this before. Having two days of formal dinner obligations, however, meant we had to. Not only were the kids comfotrtable with it on day one, they kept asking us when they could go back on day two.",
"frequencyID": 3,
"title": "Loves Dophins",
"comment": "Our recent visit to the Walt Disneyworld Dolphin and Swan was a wonderful experience. We enjoyed the hotel amenities, including the art shop in the lobby. The kids really liked the people at Camp Dolphin, and the pool was heavenly. Thanks for a wonderful stay."
},
{
"reviewID": 9847921,
"hotelid": 151,
"userName": "Kitty200",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Rutherford, NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "Hotel Room",
"comment": "Absoulely loved the bed and pillows. A most comfortable night's sleep. ALs loved the view from our room."
},
{
"reviewID": 9847965,
"hotelid": 814,
"userName": "slaman",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "CT",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the food at the beach restaurant and bar was excellent",
"frequencyID": 3,
"title": "hotel has great location",
"comment": "location and renovation excellent, however no outdoor hot tub only indoor. would have liked to be in hot tub looking at ocean after day at the beach"
},
{
"reviewID": 9849994,
"hotelid": 196,
"userName": "Ginny8",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Executive committee",
"comment": "Lovely room great location, would recommend highly."
},
{
"reviewID": 9850032,
"hotelid": 95,
"userName": "Traycee22",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Nice place",
"comment": "Great place to stay, location is a good spot for everything."
},
{
"reviewID": 9850107,
"hotelid": 196,
"userName": "Magicreatlor72",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Eldridge, Ia",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "View",
"frequencyID": 2,
"title": "NAR",
"comment": "Service staff that did banquet service was great. So attentive. Front desk took care of every need and asked to do more. Great place to stay."
},
{
"reviewID": 9850126,
"hotelid": 421,
"userName": "theyankees3",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "8/2011",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "The big apple",
"comment": "Overall we were very pleased with our experience . There was only one thing that I think should absolutely be mentioned that was very disappointing. We stayed on the club floor. My husband and I bought a bottle of wine so we could enjoy it in our room. We requested the male bartender to open the bottle for us and were told there would be a 25 dollar corkage fee. The bartender had a very nasty attitude. !!! Funny enough my husband then asked the concierge to give him a bottle opener and the gentleman said just ask the bartender and he will be more than happy to open it for you."
},
{
"reviewID": 9850163,
"hotelid": 3748,
"userName": "HankNJ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NJ",
"arrivalMonth": "8/1012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How professional and pleasant their staff is.",
"frequencyID": 3,
"title": "Tampa Visit",
"comment": "Excellent service and accomdations. Staff always goes well beyond my expectations."
},
{
"reviewID": 9850213,
"hotelid": 321,
"userName": "Janemay",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Bahamas",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location and service",
"frequencyID": 2,
"title": "Great",
"comment": "My hotel stay was great, the hotel is clean, very near to many local shops and attractions, I stay there whenever I can if its available on my travel dates"
},
{
"reviewID": 9850243,
"hotelid": 1703,
"userName": "Lupita",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Casa Grande, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the parking is quite tricky but I loved the location close to everything downtown",
"frequencyID": 3,
"title": "Beautiful room",
"comment": "the rooms were well kept and meet my expectations."
},
{
"reviewID": 9850427,
"hotelid": 1144,
"userName": "Nhoj",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NC",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Gracious, considerate accomodating staff- true southern hospitality.",
"frequencyID": 1,
"title": "Staff is professional and friendly.",
"comment": "Theroughly enjoyed my stay while attending the 23rd Sweepstakes Convention in Atlanta. Your facility is impressive and your staff is polite, attentive and efficient."
},
{
"reviewID": 9850993,
"hotelid": 196,
"userName": "Jennifer12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "NC",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Would visit again!",
"comment": "The staff, location, and accomodations were lovely!"
},
{
"reviewID": 9853849,
"hotelid": 460,
"userName": "Sonomamountain",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Santa Rosa, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "$11 for 12 hours of Internet access?",
"comment": "Nice hotel, very comfortable and great location in downtown Seattle; but seriously, charging $10.95 for an Internet connection (for up to 12 hours) at a $200+ per night hotel is ridiculous"
},
{
"reviewID": 9854342,
"hotelid": 1046,
"userName": "rested2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great service",
"frequencyID": 2,
"title": "Great stay and great pillows and bed",
"comment": "come in road weary and leave refreshed, isn't that the plan?"
},
{
"reviewID": 9854381,
"hotelid": 1021,
"userName": "jr2012",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Needs work in the Bathroom",
"comment": "Nice hotel, other than the fact that the bathroom had hair stuck to the walls and the ceiling. paint on the ceiling an the walls was peeling off in the bathroom."
},
{
"reviewID": 9854427,
"hotelid": 196,
"userName": "Ladyhg",
"overall": 4,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Reno, NV",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location",
"frequencyID": 4,
"title": "General facilities excellent",
"comment": "The hotel has excellent overall facilities however the rooms need a re-design. The bathroom has absolutley nowhere to put anything other than a small rolling cart. The lighting is very poor."
},
{
"reviewID": 9854484,
"hotelid": 828,
"userName": "pharmgrl",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Palm Beach Gardens, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's very close to airport but very quiet and they are very friendly.",
"frequencyID": 2,
"title": "Nice surprise",
"comment": "Checked-in around 6pm and extremely tired from driving up from NJ. Was upgraded to club level but we had to meet family for dinner at 6:30. Room was as expected, clean and quiet. Only thing I didn't like was the toilet; it had like a gray unsightly stain in the bowl. The manager at check-in is very sweet (don't remember her name but she's from California) and they had lemon water and fruit at check-in; very refreshing. The next a.m. we had breakfast and it was pretty good. Thanks for the upgrade."
},
{
"reviewID": 9854710,
"hotelid": 127,
"userName": "TREEA2THJ",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "plano",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "experince",
"comment": "Evaluation on my stay at the Belvoir hotel and Marina in San Diego CA."
},
{
"reviewID": 9854814,
"hotelid": 1021,
"userName": "Buckaneer",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ohio, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Worn out mattress.",
"frequencyID": 2,
"title": "Beautiful hotel, but worn out mattress",
"comment": "I liked everything about this hotel except for the fact that the king mattress was mush."
},
{
"reviewID": 9854938,
"hotelid": 19,
"userName": "Joehotelier",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hartford, CT, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice club level, restaurant leaves a lot to be desired.",
"frequencyID": 3,
"title": "Overall Better than Average",
"comment": "Had a good one night stay on club level."
},
{
"reviewID": 9855048,
"hotelid": 3207,
"userName": "verydisappointedalso",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Understaffed and slow",
"comment": "Front desk, valet, bell service all were understaffed and slow"
},
{
"reviewID": 9855095,
"hotelid": 1703,
"userName": "Jackson60",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arizona",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Not a comfortable stay",
"comment": "Original reservation was lost, I was quoted three different rates during last minute reservations. Room was not clean."
},
{
"reviewID": 9855222,
"hotelid": 3620,
"userName": "family100",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": "",
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "doesnt feel like airport hotel",
"comment": "very nice room with views to the golf course."
},
{
"reviewID": 9855230,
"hotelid": 177,
"userName": "Rube65",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Cruces, NM",
"arrivalMonth": "8/2012",
"datePosted": "8/24/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff, from maintenance to desk clerks are very friendly and helpful",
"frequencyID": 1,
"title": "This hotel has comfortable beds",
"comment": "The rooms were quiet and beds were comfortable. We were upgraded to a suite when we extended our stay. Hotel is convenient to Hospice and Tucson Medical Center"
},
{
"reviewID": 9855539,
"hotelid": 832,
"userName": "Bostondweller",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "CA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "wonderful hotel",
"comment": "The staff was great...room was clean...and price was reasonable. Thank you"
},
{
"reviewID": 9855540,
"hotelid": 127,
"userName": "Kasha",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "The rooms were beautiful",
"comment": "The rooms were greats and very neat upon arrival. Room/maid service was very good. All staff were friendly and helpful. The morning breakfast was delicious and the views from both sides of the hotel were beautiful. The only downfall was our bathroom was a bit of mess. The lights sometimes didn't turn on, we couldn't stop the shower from dripping and our toilet wouldn't stop running. Also, you have to pay for pretty much everything. We were going to rent a car before we found out about the parking fee, wifi was not free (most places are), no fridge for personal use and room service went from an initial 8.00 dollar item to 16.00 by the time it gets to your room."
},
{
"reviewID": 9855544,
"hotelid": 995,
"userName": "DisneyFamof4",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Pasadena, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Shuttle Service is a great convenience, great value!",
"frequencyID": 4,
"title": "Great Value",
"comment": "Always a great value, especially for a family with kids. My family and I are local, and love to spend a weekend here every quarter or so. With the frequent visits, staying at the park hotels would get a little pricey."
},
{
"reviewID": 9855545,
"hotelid": 3660,
"userName": "BenefitsBPG",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Tokyo,Japan",
"arrivalMonth": "9/2011",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Should enjoy it",
"frequencyID": 4,
"title": "BPG Platinum * * * +",
"comment": "Whatever you stay one night or more nights using cash&points or internet rate, the room upgrade for Platinum benefits to standard suites is always for you."
},
{
"reviewID": 9855573,
"hotelid": 1144,
"userName": "cyndyluv",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Newburgh, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "every thing there is great",
"frequencyID": 3,
"title": "sweep stay",
"comment": "I love the hotel, the staff was great. The hotel always was clean. Whom every the manager is in the Atlanta location he/she is doing a excellent job. Keep up the good work."
},
{
"reviewID": 9856114,
"hotelid": 460,
"userName": "Gabal2000",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "perfect location near resturants and attractoins. Club lounge is well above expectations",
"frequencyID": 4,
"title": "great hotel",
"comment": "this one of the best Belvoir hotels I have stayed at recently. The lobby is emacluate and the rooms are well maintained. The location is perfect for several attractions and resturants within walking distance. it has one of the best club lounges Belvoir has to offer."
},
{
"reviewID": 9856262,
"hotelid": 1124,
"userName": "Christmas25",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Outstanding cuisine and Service knowledgeable and friendly staff",
"frequencyID": "",
"title": "Transportation",
"comment": "Sandi at Front desk was excellent at helping me arrange for a shuttle to pick me up after my late arrival - she booked car - followed up with me to confirm I had all the details and checked in to ensure all had gone well and if I needed assistance for return service. -- Outstanding!!!!"
},
{
"reviewID": 9856313,
"hotelid": 468,
"userName": "ajjp4",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Boston, MA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great Location!!",
"frequencyID": 1,
"title": "Great Value & Great Location",
"comment": "The Dolphin was a beautiful hotel and the location can not be beat. The proximity to the Boardwalk, Epcot & Hollywood Studios was key for us and the value was exceptional compared to other hotels in the area."
},
{
"reviewID": 9857041,
"hotelid": 83,
"userName": "Dallas2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location!",
"frequencyID": 3,
"title": "Excellent Hotel Choice",
"comment": "Great location, close to the studios!"
},
{
"reviewID": 9857398,
"hotelid": 468,
"userName": "bonnie70",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Charleston, SC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "U WILL WANT FOR NOTHING IF U STAY HERE!!!!!! Except to extend your stay....",
"frequencyID": 2,
"title": "awesome!!!!!!!",
"comment": "The hotel has it all....great food...shopping...swimming...a beach...and great staff who r here to help u and make ur stay amazing!!!"
},
{
"reviewID": 9857792,
"hotelid": 48,
"userName": "mmoss",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Tampa, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The restaurant is aweful. The food is never good and the service is marginal at best.",
"frequencyID": 2,
"title": "no club access",
"comment": "Since this property no longer allows BPG Gold level members access to the club lounge, I specifically purchased a room with king size bed and club level access. When I got up in the morning and tried to access the club my key did not work. There was not enough time time to go downstairs and reprogram the and go back upstairs to get breakfast in the club without missing the van and waiting another 20 mins."
},
{
"reviewID": 9858286,
"hotelid": 1144,
"userName": "critter",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is centrally located and close to mall and transportation.",
"frequencyID": "",
"title": "Everything at this hotel was the greatest",
"comment": "I have never been at such a near perfect hotel. The rooms were clean and comfortable. I really liked the lovely shower curtains--so white and pretty. The bathroom looked brand new. The staff was very helpful and courteous."
},
{
"reviewID": 9858808,
"hotelid": 662,
"userName": "Lmy45",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pomona, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "This hotel knows the meaning of service",
"comment": "I work for a company which provides a service to clients so when I am the customer I pay attention. I was welcomed immediately and by the time I arrived in my room the phone was flashing with a message asking me if there were any problems with the room. I also ordered room service one morning and I had barely sipped my coffee and taken a bite when my phone rang asking if everything was ok and if I needed anything else. The restaurant was delicious and there was the same attention to detail. Water glasses were kept filled and the staff was very attentive. An added plus was the fact that much of the food served was grown in the garden of the farm on the same property of the complex. I stayed 2 nights and enjoyed the entire stay. I also attended a conference at the conference center. Assuming this is part of the hotel I will include my praise. The latest high tech equipment is in each board room. The bathroom was huge, beautiful, and spotless! The live plants were a nice touch. There was always ice cold water(with lemon), coffee, tea, or soda available. I can't say enough as I was truely impressed!"
},
{
"reviewID": 9858850,
"hotelid": 1569,
"userName": "WhatDoINeedANicknameFor",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Room Service closes early - nowhere to eat at this hotel if you get in late.",
"frequencyID": 2,
"title": "Average at best",
"comment": "No dining and food and beverage options past 11pm - not even room service?"
},
{
"reviewID": 9858869,
"hotelid": 151,
"userName": "Gian",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Florida, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Older Hotel. Looks dark and dirty sometimes",
"frequencyID": 4,
"title": "Hotel Stay",
"comment": "I stayed at this location on several occasions, approximately 20 nights. The Hotel tends to host large groups of people, and if you have the bad luck to be put on a floor with a large group, chances are that it will be noizy."
},
{
"reviewID": 9858870,
"hotelid": 379,
"userName": "Hutch",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sutton, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Look at the hotel map when booking a room to make sure that the specific location meets your needs.",
"frequencyID": 1,
"title": "Excellent experience",
"comment": "We stayed in an ocean view room and were very happy with the view, decor, and cleanliness."
},
{
"reviewID": 9859008,
"hotelid": 1727,
"userName": "Accountess",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "OH",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's very clean. Staff is very friendly and helpful.",
"frequencyID": 1,
"title": "Satisfied customer",
"comment": "My stay at the Belvoir was 8/19/12 through 8/24/12. The hotel entrance is on a very narrow one way street. Upon my arrival, there was a limo blocking part of the street where guests could park their car to check-in. Since I didnt think there was a place to park, I drove around the block and found a parking lot to park my car while I walked to the hotel to check-in and inquire about the parking. The staff is very friendly and helpful. The Belvoir doesnt have any parking, but they recommended a lot one street over. You can have valet service parking which is $39 a day w/ in and out privileges or you can walk over and pick up car on your own for $25 a day which I chose to do. Now on your first day at the hotel, they will have someone drive your car to the lot without being charged the valet cost. However, you will have to pick your car up on day of departure if you dont want to pay $39 a day. Not a big deal since lot is a short walking distance, but it is in a sketchy area. The best thing to do is not have a car to park. There is plenty of public transportation. Buy an MTA card with unlimited usage, depending on your stay, and you can take the bus or subway all day long. I bought a 7-day card for $29 and never had to use my car. Anyway, back to the hotel. Its very nice. The room was very clean with white linens. Bed and pillows were very comfy. I had a room with two double beds. There was an armoire sized closet to hang clothes, but no drawers. There is a safe for money or jewelry. Easy to use with a swipe of a credit card instead of having to remember a code. There is a large desk and chair if you need to work. I didnt because I was on vacation, yay! There is a coffee maker with Starbucks coffee available. Water was provided for a charge. Not sure if coffee was free or not since Im not a coffee drinker. The 42 TV was nice, although the cable connection needs fixing. Short breaks in programs every now and then causing missed dialogue. Maybe wifi has something to do with it, which is free in the lobby. The view from my room was horrible. Looked at a construction site with large crane lovely. Didnt really bother me though because the location of the crane was actually helpful when trying to get my sense of direction outside the hotel. I could just look up and find the crane and know where hotel was. The hotel has a small pool, hot tub, and sunning area on the second floor. The second floor also has a work out area that can be accessed with your room key, which is really a card. (who uses keys anymore, right?) Also, youll need keycard to use elevator to go to your room. Pain in the pants, but good security measure. Another feature to your room, you can earn $5 coupon if you dont have maid service every day. Keepin it green gets you $5 off at their restaurant. Grubsteak is the hotel restaurant. Had breakfast there one morning with coupon in hand. No other customers were in the restaurant probably because it was like a freezer in there. The thermostat had to be set at 600, so much for going green. Brrrrr. I like it cold, but that was too cold. I think it probably drove a few customers away while I was there too. Now, about the surrounding area. During the day, theres plenty of hustle and bustle. No need to feel afraid to roam the streets. Juniors restaurant is very close. Juniors is a diner thats famous for their cheesecake. There are also plenty of pizza shops to buy a slice of pie. To go downtown Manhattan, the Jay St. subway station is just a couple streets over from the hotel. Brooklyn Heights is a very nice area that you can get to on foot. To get into eastern part of Brooklyn, walk to Myrtle Ave. and take the B54 into Ridgewood. This is during the day. At night, you have to be more cautious. The area is dark and deserted. Keep in mind when returning to your hotel. The area is in transition with lots of construction going on. The price of this hotel is much cheaper than in Manhattan and quality of hotel is probably better, as well. I enjoyed my stay and would not hesitate to stay here again."
},
{
"reviewID": 9859026,
"hotelid": 468,
"userName": "Angie13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, Il",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is the best!!",
"frequencyID": 2,
"title": "Great location",
"comment": "This is the first time we stayed at the Dolphin. It was a weekend anniversary trip."
},
{
"reviewID": 9859088,
"hotelid": 814,
"userName": "Emerson",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "England, UK",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Comfortable, convenient hotel",
"comment": "Nice, comfortable room, although did have to move rooms as first room allocated was not up to expectations as it didn't have a balcony and was directly next to the pool."
},
{
"reviewID": 9859121,
"hotelid": 1726,
"userName": "She16",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maryland",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel has a great lobby area and a short walk to the beach.",
"frequencyID": 2,
"title": "Last Minute Trip",
"comment": "I thought the room was comfortable and clean. The lobby area was very attractive and comfortable. The hotel is a short walk to the beach, so you don't have to pay another parking fee."
},
{
"reviewID": 9859134,
"hotelid": 3125,
"userName": "garrettpi",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Albuquerque, NM, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great access to the Airport!",
"frequencyID": 1,
"title": "Great place to relax!",
"comment": "My apartment had been flooded out so I used some of my BPG points to stay here. The room was outstanding, TV was great and customer service was good. Only problem was Internet access, I tried rebooting my laptop three times and played with settings but was unable to connect. I called the front desk and after a long hold was advised to use the Lobby Internet access."
},
{
"reviewID": 9859249,
"hotelid": 377,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Kid Pool is excellent.",
"frequencyID": 2,
"title": "This hotel is excellent for family",
"comment": "We stay at Belvoir Waikiki for 6 nights. Our 4 yrs old son has a good time at Keiki pool and waikiki beach. We love Kai market restaurant, they have variety food for all of us. We leave your place with smile and best memory Thank you. We'll be back again."
},
{
"reviewID": 9859321,
"hotelid": 1266,
"userName": "kayaz",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Beautiful facility",
"comment": "This is a lovely hotel with comfortable beds. I enjoyed being able to walk across the street to an enormous shopping mall with a large food court. Booking the club level saves lots on food costs plus its a great place to relax. Everything was very clean and well-cared for."
},
{
"reviewID": 9859520,
"hotelid": 989,
"userName": "Linda00",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "This hotel is becoming shabby.",
"comment": "I have stayed at this hotel several times. This time I was on the club floor and the room had a large hole in the carpet at the entry. The sliding mirrored doors were off the track and the light in the entry hall was burned out. The tub was worn."
},
{
"reviewID": 9859622,
"hotelid": 196,
"userName": "wj1999",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Idaho, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable, inviting, clean, great location",
"frequencyID": 3,
"title": "Great Location! Rooms! Facilities!",
"comment": "Loved the location of this hotel! Quick walk to Navy Pier, Magnificent Mile, Rush Street, right on the river. And to add to the lovely location the rooms, staff and everything else was great too!"
},
{
"reviewID": 9859713,
"hotelid": 1776,
"userName": "Mazzy73",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Germany",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Double room is very comfortable; staff is friendly and helpful",
"frequencyID": 4,
"title": "A little improvement, but overall very good.",
"comment": "The location and room comfort was excellent. The room itself needed a little more attention. The bathroom tub was wet and had hair in it. The dairy creamer for the coffee was spoiled and solid. The staff was very friendly and helpful. Though they did not offer any BPG incentives."
},
{
"reviewID": 9859736,
"hotelid": 270,
"userName": "kjtd0320",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Magnolia, NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location is great",
"frequencyID": 2,
"title": "Disappointed - not Belvoir Standard",
"comment": "We were staying for the AIr Show 2012. The front desk staff were excellent and recognized my status, however going to the elevators and then my room was disapponting. I have stayed with Belvoir for my time share and BPG and they did not meet the expectations that all others have. The room smelled like cigarette and cigar smoke. The bathroom had long strands of black hair in the tub and all over the bathroom floor. Toilet under rim was not cleaned properly, We also had a socket in our room below the fire alarm that the plate was broken and had exposed wires. There was also black mold on the vents above the 2nd floor elevators and we informed the desk of it and none of this was addressed or taken care of. Very Disappointed as a frequent Belvoir Guest."
},
{
"reviewID": 9859755,
"hotelid": 3068,
"userName": "Leo48",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Hampshire",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is hard to find - keep looking. Very nice accomadtations once you're there",
"frequencyID": 3,
"title": "Hide and Seek",
"comment": "The hotel was lovely and we had a great meal at the inhouse restaurant. But our stay was somewhat like playing hide and seek. Signage for the hotel on the approaching highway is non-existent. Signage at the actual street for the property is set back from the road and is at ground level - nearly impossible to detect until you have passed the turn. No indication which of two sets of entry doors lead you to the front desk. Entrance to the restaurant from the interior of the hotel is at the back of the bar with no directions as to where the hostess station is located. One could call this a \"hidden gem\". Why not make it easy for guests to find, stay and dine rather than a guessing game?"
},
{
"reviewID": 9859775,
"hotelid": 460,
"userName": "JustJill",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The staff ar=t registration could care less if you're unhappy!",
"frequencyID": 4,
"title": "Terrible Experience",
"comment": "We did not know our parlor room had no dresser. The keys needed to be changed at least 2 times a day, the worst was the embarrassment we were caused because check in process was never conveyed to the proper person. Our room was being paid for by the organization paying for many other rooms and the hotel actually called the CEO of our conference to tell him that we did not have a valid credit card on file. Three other people were also told and we were thouroughly mortified."
},
{
"reviewID": 9859921,
"hotelid": 392,
"userName": "RobG",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Omaha, NE",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff - clean rooms, Great location..",
"frequencyID": 4,
"title": "Complicated Stay",
"comment": "Spent many night here over the past 3 years. Don't have many bad experiences. Had to check in at 1:00am due to my arrival and went straight to work. Didn't get back until 7:00am so I didn't get the no maid points. Had to change rooms because the AC was making noise so missed out on the points again. Normally I'm asked at check in because of my status but no mention was ever made."
},
{
"reviewID": 9860036,
"hotelid": 802,
"userName": "Erinkm1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Innisfil, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Restaurant is 5 star.... excellent excellent staff and Chef",
"frequencyID": 3,
"title": "Wow look @ the view!!",
"comment": "I have to say, this was our first strip to Cuyahoga falls, Ohio.... in fact it was our first trip to Ohio. The Hotel was spectacular. The front desk staff was awesome(Simon), they made everything perfect and bent over backwards to make our stay wonderful. The Restaurant Sunday brunch was amazing, and the staff in the Novo Lounge were engaging and interactive (Juan). We left feeling like we were leaving home and will miss the staff the amenities and the view of the falls most. With warm memories and looking forward to coming back."
},
{
"reviewID": 9860231,
"hotelid": 377,
"userName": "Yogi05",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cincinnati, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great location",
"comment": "Staff was very accommodating. Our room was upgraded from partial to deluxe ocean view upon arrival. Enjoyed the Infinity pool and nightly entertainment."
},
{
"reviewID": 9860239,
"hotelid": 664,
"userName": "Rozay",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Winnipeg, MB, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "if you don't want your room cleaned, you receive a $5 credit.",
"frequencyID": 4,
"title": "Great Location",
"comment": "Front desk staff and pool staff were very courteous and polite. Allan is to be commended for his client service. The fitness center was very clean, spacious and a wide variety of different equipment."
},
{
"reviewID": 9860300,
"hotelid": 883,
"userName": "cheryl57",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "traverse city, MI",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the staff is wonderful.",
"frequencyID": 2,
"title": "very friendly, helpful staff",
"comment": "all the staff was very friendly and helpful, always willing to go out of their way to make sure we had everything we needed. the hotel was very clean and well maintained. hotel location was great for nearby sightseeing. beds were very comfortable."
},
{
"reviewID": 9860336,
"hotelid": 1726,
"userName": "karen1026",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "The hotel was great",
"comment": "This was the first time that we use the club lounge the morning was excellent the evening was a little disappointing, excepted more."
},
{
"reviewID": 9860361,
"hotelid": 855,
"userName": "cc0807mom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Queens, NY, USA",
"arrivalMonth": "8/2011",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "BPG club lounge is a nice touch!",
"frequencyID": 4,
"title": "very happy!",
"comment": "I was nervous about staying at this Belvoir after reading the negative reviews, but I must say my husband and I were very pleased with the accommodations. Granted, it's not the most modern, updated hotel but it was clean and the room was nicely appointed and spacious. As BPG members we had access to the club lounge, which offers free wi-fi, computers and complimentary beverages and snacks until 10pm. That was a nice touch, and it was nice having access to Starbucks coffee! The continental breakfast was adequate... come on people, it's a continental breakfast...you can't expect a ten course hot meal!!! The staff was very friendly, and checking in and out was a breeze. I highly recommend!"
},
{
"reviewID": 9860418,
"hotelid": 468,
"userName": "Colleen57",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Albany NY",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Best staff ever very helpful, courteous and accomadating",
"frequencyID": 3,
"title": "favorite hotel",
"comment": "We love the Dolphin and stay here every year, staff is great, rooms are so comfortable love love this place. Colleen"
},
{
"reviewID": 9860438,
"hotelid": 713,
"userName": "Golfergirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": "",
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/25/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location. The ABQ area is very close & has good shopping & food options including a TraderJoes.",
"frequencyID": 2,
"title": "Great stay",
"comment": "We did the upgrade to the club level & it was great. The hot nibbles at night & the breakfast in the morning were very good. Great location & very friendly staff."
},
{
"reviewID": 9860815,
"hotelid": 460,
"userName": "RTC123",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Staff will assure you of everything but in the end, they don't follow through.",
"frequencyID": 2,
"title": "Reservation/Billing Errors",
"comment": "Folio was billed to incorrect credit card after being assured it would not be billed. Major hassle and headache at checkout since staff failed to extend original reservation by one day (once again, assured by staff this had been taken care of but . . . no). Staff really didn't care when it came time to check out that all the assurances made never were actually achieved. Very, very disappointed."
},
{
"reviewID": 9860884,
"hotelid": 127,
"userName": "Lhuggs",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "West Virginia, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfort and beauty.",
"frequencyID": 1,
"title": "Excellent staff",
"comment": "One of the best things here is how the staff goes out of their way to meet your needs. Also, the beds were comfortable and the views from the room were amazing. I would definitely stay at this hotel if I have the opportunity to visit San Diego again."
},
{
"reviewID": 9861159,
"hotelid": 115,
"userName": "Willprow",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "there is no wireless access in the guest rooms. If you depend on wireless access to be able to work as I do, you may wantto reconsider.",
"frequencyID": 4,
"title": "Average Belvoir but below expecations",
"comment": "This hotel is older but undergoing renovations. My room was renovated was clean and a very typical Belvoir hotel room. However there is no Wifi in the rooms. There is hard wired internet access which worked well for my laptop but I could not use my tablet unless I went down to the lobby. Also there is no club lounge. My understanding is that there will be once the renos are complete. I am not sure about the wireless access. I would not stay here agin unless I knew that wirelesswas available"
},
{
"reviewID": 9861190,
"hotelid": 353,
"userName": "Sweetlew",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Clinton, MD",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service",
"frequencyID": 3,
"title": "Great",
"comment": "Great service while undergoing renovation and the crowd"
},
{
"reviewID": 9861217,
"hotelid": 1725,
"userName": "joyceegirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "One of the best Hotel in Orlando.",
"frequencyID": 1,
"title": "One of the best",
"comment": "We love this hotel. We stayed here for the second time and we will come back again before Thanksgiving. Nice ambiance, clean, good location -safe area. Very courteous staff."
},
{
"reviewID": 9861971,
"hotelid": 1995,
"userName": "gerardrites912",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "scotch plains, nj",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "close proximity to hershey park and shopping.",
"frequencyID": 3,
"title": "great stay",
"comment": "great hotel. have stayed here the past 3 years while traveling to hershey park with my family. rooms are clean, staff is accommodating, and in a great area. my only complaint is the pull out sofa bed and refrigerator. pull out sofa extremely uncomfortable, the coils dig into your back. the mini fridge in the room was leaking water. there was a puddle in the cabinet its in. other than that, plan on staying here again when we visit hershey park."
},
{
"reviewID": 9862065,
"hotelid": 954,
"userName": "businesspilot",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Convenient location to the airport and many local businesses.",
"frequencyID": 4,
"title": "Needs Fixing",
"comment": "I am an BPG. platinum member and average about 78 stays per year. This hotel is showing its age and is in need of an upgrade. The restaurant and lobby are great but the rooms are certainly worn - even on the club floor. Customer service at the desk ranges from excellent to severely lacking depending on who is working. My room had wall paper peeling at the seems and ceiling cracks and water stains."
},
{
"reviewID": 9862088,
"hotelid": 1144,
"userName": "Jim58",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "all the staff are extrm=emely attentive, courteous and maintain all of the property in an excellent state.",
"frequencyID": 1,
"title": "great service",
"comment": "The locaton was perfect for my needs - the staff and service were excelent in all respects. The room and faciities were clean, I will return and would recommend for anyone that needs accomodations in Atlanta."
},
{
"reviewID": 9862149,
"hotelid": 353,
"userName": "Irisj",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Food",
"comment": "The resturants were not up to my expectations. I was not happy with the food and the cost for what you got was not in proportion to the price."
},
{
"reviewID": 9862402,
"hotelid": 914,
"userName": "HeeZem",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "CT",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Stay!",
"comment": "We stayed for 2 nights. Everything was great! Room was spacious and clean. Pool and hot tub were wonderful. Right on the beach- which was also wonderful. We may have had a quick stay but it was a wonderful one!"
},
{
"reviewID": 9862433,
"hotelid": 460,
"userName": "Morningstar5",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Seattle",
"comment": "Hotel was clean"
},
{
"reviewID": 9862437,
"hotelid": 829,
"userName": "jmcn856",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Secaucus, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Conveniently located near DC and the Pentagon.",
"frequencyID": "",
"title": "Free WiFi & Free Parking",
"comment": "I think you can improve your hotel guests experience by not nickel and dimeing them with parking and WiFi charges on their bill. Also,during renovations like now when you have no pool, health center or restaurants, you need to give out something else."
},
{
"reviewID": 9863193,
"hotelid": 802,
"userName": "mario1327",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "phila., pa",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The comfortable atmosphere in a beautiful setting make it wonderfully peaceful.",
"frequencyID": 2,
"title": "The views and service are impeccable",
"comment": "The service is fantastic and friendly. The rooms are clean and comfortable. The room service and breakfast offerings are varied and delicious."
},
{
"reviewID": 9863325,
"hotelid": 1727,
"userName": "Christir1957",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and comfortable",
"frequencyID": 4,
"title": "Brooklyn NY Belvoir",
"comment": "Outstanding property. The staff is fantastic and with the leadership of the general manager Marie they excel in every hospitality category. I travel frequently and stay in facilities all over the country. This is one of the best."
},
{
"reviewID": 9863330,
"hotelid": 315,
"userName": "bjjones05",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Colorado Springs, CO",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The breakfast service is slow due to only one person being there. Sometimes there are very long lines there and it takes a while to get served.",
"frequencyID": 1,
"title": "Lighting",
"comment": "We found it annoying that the bathroom and the wash room were on the same light switch even though they are different rooms. This made it impossible for someone to turn on the light in the middle of the night without waking everyone up."
},
{
"reviewID": 9875645,
"hotelid": 1726,
"userName": "professor55",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Virginia",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Overall, the staff tries to be very helpful.",
"frequencyID": 2,
"title": "Good staff compensated for most issues",
"comment": "College cheer camp made our last night at the hotel a nightmare - with hotel staff unable to stop the noise even after calling the desk at 1:30 am. Desk staff in the morning compensated us with Starpoints, which was nice, but there needs to be better management for such events."
},
{
"reviewID": 9876712,
"hotelid": 421,
"userName": "Pizza",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Towels smell like vomit",
"comment": "Location is great for theatre. Our stay was quite Belvoir average - but the towels smelled of vomit, and even when we requested replacements, they still smelled. Also, they used some sort of air freshener that was toxic - it permeated our lungs and caused us to cough and wheeze. I would not choose this Grandbourne hotel again..."
},
{
"reviewID": 9876771,
"hotelid": 1130,
"userName": "Traveler55",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's location - on a lake surrounded by trees. Very peaceful.",
"frequencyID": 4,
"title": "Great Stay!",
"comment": "I haven't stayed in a hotel where I'm not at top loyalty status in quite awhile, but I have to say that I really enjoyed my stay here. The hotel location is great and the staff was extremely efficient and accommodating. I will definitely stay there again!"
},
{
"reviewID": 9882533,
"hotelid": 989,
"userName": "JonJ",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Zirconia, NC",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Needs some updating",
"comment": "Hotel rooms need some updating, especially carpet."
},
{
"reviewID": 9886688,
"hotelid": 674,
"userName": "Jojo88",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "We had a great time",
"comment": "This was our second time staying here and it was just as good as our first experience if not better. The hotel is very clean ,the rooms are comfortable and the staff is very polite and helpful.We would definitely stay here again."
},
{
"reviewID": 9887250,
"hotelid": 3207,
"userName": "geeman",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Fremont, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Exceeded my expectations",
"comment": "a great hotel. wonderful, friendly staff. The gym was amazing - i wish i had more time to workout, as I would have definitely made more use of the gym."
},
{
"reviewID": 9889251,
"hotelid": 196,
"userName": "Good1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Michigan",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent service by all employees throughout the hotel.",
"frequencyID": 2,
"title": "Location, Location!",
"comment": "My recent stay at the Chicago Belvoir on the Club floor was great. The amenities provided on the Club Level boardered on the terrific with the appetizers in the evening and the breakfast. Staff in the Club lounge were attentive and friendly. Only five blocks from Navy Pier provided a great walk."
},
{
"reviewID": 9908940,
"hotelid": 814,
"userName": "Stillsplashing",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Hampshire, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "If you have issues this place goes above to help correct it.",
"frequencyID": 3,
"title": "Ocean Front Vacation",
"comment": "We had an awesome time on our vacation. First night at this facility was a bit of a surprise,we went to go to sleep and the sheets were dirty. The night time manager after much a due did right the wrong and she made sure we got points back for the problems we had. After that one bump we had a really nice stay. All the staff was courteous and helpful. The Hotel is on the boardwalk and you can walk pretty much any where you may need to go. Waking up to the ocean and seeing the sun rise every day was wonderful."
},
{
"reviewID": 9908996,
"hotelid": 127,
"userName": "jewelsnbagscom",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Orange County, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The view of the marina from my balcony where I sat with a glass of wine couldn't be beat!",
"frequencyID": 4,
"title": "Has it ALL!",
"comment": "The phenominal views from almost every room in the hotel to the fabulous service from everyone working at this property it's top rate! Small negative is you are very close to the airport which does yield some noise."
},
{
"reviewID": 9909014,
"hotelid": 607,
"userName": "bopped",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CT",
"arrivalMonth": "7/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They do respond to your needs.",
"frequencyID": 2,
"title": "Thank you for your responsiveness",
"comment": "We have stayed here comfortably several times. This is the first time we have encountered a glitch, in this case with the A/C in our room on arrival, and we were very pleased with your responsiveness in relocating us. We have always appreciated your efforts in de-feathering our room. Too bad to give up the lovely down accessories, but they don't agree with us and you have always responded. Thanks."
},
{
"reviewID": 9909037,
"hotelid": 3205,
"userName": "jenw",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Niwot, CO",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "don't get a suite, or check in on time.",
"comment": "I arrived a few minutes early to check in. My room wasn't ready, but the woman checking me in said it should be within a half an hour, and said they would call me when my room was ready. Fortunately, I had another friend staying there in a different room. I put my things in her room, we went to the pool, where the bartender was AWFUL! He gave us one drink, and never came back to our table. I was there until 5pm, and still, no call. I called the front desk, my room was ready. I had a king suite, with 3 guests. There was NO extra bedding for the fold out bed. You would expect they if it took 2 EXTRA hours to clean it, the room would have been ready, and equipped for the number of guests on the reservation. (Also, I was surprised that a suite has no coffee maker). The next morning, the housekeeper knocked on the door at 9:30am, and wanted to CLEAN, REALLY?? a late check in and an early check out? When I checked out, and told them what had happened, all they offered was a swift \" I'm sorry ma'am, really sorry about that\" and no other compensation. I was really expecting more out of this highly recommended hotel. Unfortunately, I never plan to stay here again."
},
{
"reviewID": 9909065,
"hotelid": 220,
"userName": "garyjw",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Steamboate Springs",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly staff",
"frequencyID": 3,
"title": "Pilot",
"comment": "Great staff and adminities."
},
{
"reviewID": 9909112,
"hotelid": 1776,
"userName": "ChemistMO",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Springfield MO",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Good but dissappointing",
"comment": "Checkin and lobby staff as well as the staff answering the phone, were friendly and helpful. The room was very comfortable and met my needs."
},
{
"reviewID": 9909143,
"hotelid": 1774,
"userName": "Montana",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minnesota",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location and better than what is available",
"frequencyID": 2,
"title": "Hotel Convenience",
"comment": "I have made it a habit to stay at this hotel when in Duluth on business. While it could be updated with some more conveniences I find it better situated and more accomodating than anything else Duluth has to offer for business travelers."
},
{
"reviewID": 9909218,
"hotelid": 2011,
"userName": "SusanandBob",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Maryland",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Easy access to Adelphi and College Park, Maryland",
"comment": "A stone's throw from I-95 at the Capital Beltway north of Washington, D.C., this hotel's location is the reason we choose it. The staff are friendly and do a good job of making us feel at home. While I didn't use the in-room refrigerator or microwave oven this visit, it is great to have the option!"
},
{
"reviewID": 9909262,
"hotelid": 662,
"userName": "john31",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kailua-Kona, Hawaii",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean rooms and Friendly Staff",
"frequencyID": 2,
"title": "Wonderful Hotel, Wonderful Staff",
"comment": "Stayed at the hotel for 4 nights in late August. Staff is friendly and attentive, clean and beautiful hotel. Always greeted with a smile and a hello. Mckinley Grill serves a wonderful array of food with very friendly prices. Staff and management very knowledgeable and curtious. Pool area is clean and well managed. And the new Belvoir Fitness center enhanced by Core fitness is outstanding. Would stay again anytime."
},
{
"reviewID": 9909264,
"hotelid": 1138,
"userName": "50snowwhite",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Claremont, CA, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "This hotel has great features",
"comment": "Love the screens in the windows that allows for fresh air at night. great breakfast, and the Friday night wine tasting was terrific."
},
{
"reviewID": 9909293,
"hotelid": 1959,
"userName": "BH08",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "California, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Beautiful Hotel",
"comment": "The housekeeping staff was wonderful; Grounds are beautiful; room very clean and comfortable; location excellent. The only negative of an otherwise wonderful stay was at check in. The tone of the woman checking me in was somewhat harsh. I had a wedding to attend that day and had requested, at the time of booking, an early check in. I realize the hotel cannot guarantee this but I don 't expect to be chastised for such a request."
},
{
"reviewID": 9909302,
"hotelid": 1784,
"userName": "oracleman",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 0,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "phl",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "staff is good",
"frequencyID": 2,
"title": "Staff good, hotel OK, room below avg",
"comment": "My TV did not work. I did not have a frig. I had 2 beds instead of a queen or king."
},
{
"reviewID": 9909350,
"hotelid": 3077,
"userName": "MK1313",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Madison, WI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Disappointing",
"comment": "Having stayed at this hotel several times I have come to hold it to a very high standard. Unfortunately that expectation was not met on a recent visit. I was not recognized as a Platinum member, was not offered a choice of amenity at cehck-in (was told \"you'll get points) and did not have access to the Club Floor when attempted to do so from the elevator (I had been given a room on another floor). When I went back down to the front desk to have my keys re-done I was told it was a rookie mistake by the front desk person who had checked me in. This was even though a cohort actually waited on me the second time. Perhaps there is a new manager at this hotel as my previous experiences have been excellent."
},
{
"reviewID": 9909426,
"hotelid": 350,
"userName": "JSD1",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Alaska",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very good bar and food service.",
"frequencyID": 3,
"title": "Always Great",
"comment": "I have stayed at this hotel many times and always enjoy my stay."
},
{
"reviewID": 9909611,
"hotelid": 353,
"userName": "Bunnie",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Missouri",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The programmable elevators",
"frequencyID": 2,
"title": "Mr & Mrs",
"comment": "Everything was excellent, except the food and it's prices. Prices were too high. Had to leave hotel to get reasonable prices."
},
{
"reviewID": 9909907,
"hotelid": 1776,
"userName": "mac2000",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "They may charge you twice for the service provided. Watch out for your bills.",
"frequencyID": "",
"title": "Incompetent accounting and lack of service",
"comment": "Watch out for their accounting errors! I stayed there and got some dry cleanings done. They double billed me and haven't dealt with the problem after a week! Besides this annoying experience, I found there is lack of service. People are not bothered to introduce what breakfast service they have or to supply the basic courtesy."
},
{
"reviewID": 9909945,
"hotelid": 33,
"userName": "FrankS",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Pittsburgh, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's location.",
"frequencyID": 2,
"title": "Extremely well situated",
"comment": "I was very pleased with this Belvoir property. As a bonus, it is located near some excellent restaraunts and great shopping."
},
{
"reviewID": 9910029,
"hotelid": 1784,
"userName": "bship",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel has a great location to downtown, southtown and the freeway. There is a train track close by, but i never had a problem sleepin because of it.",
"frequencyID": 4,
"title": "winning hotel",
"comment": "I have stayed here for two weeks and can say i have been very pleased with the staff and the room. The most important thing I want in a great hotel stay has been met with flying colors! The bed, the pillows, the sheets and quilt....all are very very comfortable."
},
{
"reviewID": 9910036,
"hotelid": 1552,
"userName": "SOCATourists",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean and decently priced",
"frequencyID": 3,
"title": "Great deal for the point value",
"comment": "We stayed here as a one-night stop before returning home. The rooms were comfortable and clean. It's a bit further than walking distance from Disneyland but if you're not looking for that specific feature, it's great."
},
{
"reviewID": 9910096,
"hotelid": 3620,
"userName": "JimmyREC",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Brasil",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 4,
"title": "Great Service",
"comment": "The hotel staff are great and very nice. Special attention to David at front desk and Rocha at the restaurant. They are very nice guys and gave me and my mom all the attention we needed to be confortable at the hotel."
},
{
"reviewID": 9910112,
"hotelid": 1143,
"userName": "JustinFromDallas",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Pool",
"frequencyID": 1,
"title": "Great for work and relas",
"comment": "Hotel had a desk for late night work. It was also had a pool and Spa for relaxation."
},
{
"reviewID": 9910125,
"hotelid": 855,
"userName": "LONA48",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Santa Fe, NM",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean and comfortable",
"frequencyID": 4,
"title": "Verynice hotel",
"comment": "Large, comfortable room and a nice hotel lobby with facilities."
},
{
"reviewID": 9910179,
"hotelid": 270,
"userName": "njgrandmaof4",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "good non casino location in Atlantic",
"frequencyID": 2,
"title": "good non-casino location",
"comment": "hotel was within walking distance of boardwalk and outlet stores. Parking was expensive and not attached to hotel. Indoor pool small but fitness center well equiped. We experienced TV problems that were unresolved but did receive compensation for our inconvenience.. Room was clean and comfortable. Breakfast was only average but overpriced. I would rate this as average but because of location I would return."
},
{
"reviewID": 9910243,
"hotelid": 171,
"userName": "julie0",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Services",
"comment": "Given breakfast coupons, but for continentinal only, not really worth going downstairs for. Rooms need refrigerators and microwaves for guest staying more than three days. Real coffee pots needed in rooms."
},
{
"reviewID": 9910249,
"hotelid": 1552,
"userName": "kelly59",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "good location for disney",
"frequencyID": 2,
"title": "No bells or whistles",
"comment": "This hotel does need some attention. I had a reservation, using BPG points, and upon arrival at 8:30 pm my room was not ready. I had asked for an upgrade, which is customary as I am a gold member. They did not offer an upgrade, and after I asked, the rooms available were not clean. It's 8:30pm. They should have had my room already set aside for upgrade and checked to make sure all was in order. I also was not impressed with the fact that after I checked in, went to my room and returned to the lobby, approximately 20 minutes later, to find the lobby full. A bus had unloaded and the people were waiting to check in. I wondered if their rooms where ready or if they received higher level rooms over BPG clients."
},
{
"reviewID": 9910252,
"hotelid": 270,
"userName": "tonette",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "if you can access the club level area its fantastic,they have free internet access plus breakfast is complimentary.",
"frequencyID": 2,
"title": "convenient",
"comment": "if you have a conference,a very convenient hotel because its across the convention center.the walk which is the outlet is within walking distance.its further from the noise of the boardwalk."
},
{
"reviewID": 9910336,
"hotelid": 353,
"userName": "Wilson2",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Carrollton, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Services",
"comment": "I was disappointed to arrive after hours of traveling and after check-in time and still had to wait two-three hours for a room. The services after this was wonderful! I could not have asked for a more of a positive experience."
},
{
"reviewID": 9910354,
"hotelid": 1177,
"userName": "QEBA",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CT",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenience to NYC",
"frequencyID": 1,
"title": "Great location",
"comment": "Awesome view of NYC and easy to get there. Ferry right outsidet the door which will take you accross into midtown and then you can take a bus almost all the way down to lower Manhatan. Also lots of places close by in Hoboken to eat."
},
{
"reviewID": 9910363,
"hotelid": 196,
"userName": "Victor51",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Portland, OR",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "They take care of their customers!",
"frequencyID": 2,
"title": "My favorite place to stay in Chicago",
"comment": "I've stayed here several times and love this place and its location! They beautifully handled their recent overbooking error by putting me up at another close by hotel for one night, comping the charge, and giving me cab fare! They also upgraded my room the next day when I returned, and even gave me access to the Club Lounge area. They made lemonade out of a lemon!"
},
{
"reviewID": 9910404,
"hotelid": 353,
"userName": "7510jones",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "S. C,",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very neat and attractive",
"frequencyID": 2,
"title": "wonderful features",
"comment": "Location, comfort, cleaniness,& good service"
},
{
"reviewID": 9910420,
"hotelid": 2017,
"userName": "Kodagrad",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Port Orange, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent loaction for airport, MT Pleasant and downtown Charleston.",
"frequencyID": 1,
"title": "Nice Place Some Issues",
"comment": "My wife and I reserved 4 nights in mid August. The hotel was busy which I hoped would nit mean lots of noise. It didn't. The hotel needs to keep the pool cleaner, pay attention to the condition of the linens and get the TV's replace with better quality. The Fitness Center was way above expectation and the staff was efficient for every request."
},
{
"reviewID": 9910528,
"hotelid": 814,
"userName": "NJP21",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great First Stay in Virginia Beach",
"comment": "First time to Virginia Beach - we decided to stay at the Belvoir based on other reviews and pictures on the internet. The hotel met our expectation in every way. It was very clean and the staff was friendly and helpful. The hotel is right on the beach and has an indoor and outdoor pool. Thanks Belvoir!!"
},
{
"reviewID": 9910533,
"hotelid": 3205,
"userName": "red445566",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Excellent downtown location",
"comment": "I loved the walkability of the downtown area from this location. The accommodation were just great and everything you needed was right there."
},
{
"reviewID": 9911592,
"hotelid": 3205,
"userName": "Sledhead59",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Downtown Denver Belvoir",
"comment": "Arrived around 3pm after driving 7 hours to be told our room was not ready, they said they were at capacity the night before... waited for 1 - 1/2 hours before our room was ready and all we got was they were sorry, so much for BPG recognition :-("
},
{
"reviewID": 9911596,
"hotelid": 3175,
"userName": "dk34",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Kalamazoo, MI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location for ballpark.",
"frequencyID": 2,
"title": "Belvoir Arlington Hotel",
"comment": "Excellent facility. Pool area was great for relaxation. Food is a little overpriced. Not a lot of area choices for food. Staff was excellent, very polite. Shuttle service was excellent and free. Nice easy walk to Texas Rangers Stadium, the reason why I was there."
},
{
"reviewID": 9912183,
"hotelid": 5608,
"userName": "Gary10",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Parkland, FL, USA",
"arrivalMonth": "8/2011",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Rooms are nice but noisey.",
"frequencyID": 4,
"title": "One bad customer experience",
"comment": "Checked in on 8-19-12. Sometime during the night the wall started humming which did not stop until 7:30 AM. No sleep that night. Next night same thing and was moved to an even noiser room and then finally a quiet room at 2 AM. No one to help us move. Checked out to a bill $60.00 over quoted rate. UGGGG"
},
{
"reviewID": 9912188,
"hotelid": 674,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Conveniently located to Sesame Place, shopping and restaurants.",
"frequencyID": 3,
"title": "Great Family Hotel",
"comment": "Its a great family hotel. Clean hotel, friendly staff that will go out of their way to make your stay a very comfortable one."
},
{
"reviewID": 9912318,
"hotelid": 421,
"userName": "Annz",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "PA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location - friendly and helpful staff.",
"frequencyID": 2,
"title": "Pillowcases and towels",
"comment": "Pillowcases and towels had a sour smell, similar to what I've experienced in cheaper hotels. It was very off-putting, as I had to go through quite a few to find some that smelled fresh. Maybe your laundry should consider changing its detergent."
},
{
"reviewID": 9912440,
"hotelid": 3052,
"userName": "MichaelM2010",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "That its in China Town",
"frequencyID": 4,
"title": "Good Stay",
"comment": "I generally stay in mid town but decided to give this hotel a try. The experiemnt worked because it caused me to explore an area of NYC that I would not normally travel to. I do like the newness of the hotel and the starbucks in the lobby."
},
{
"reviewID": 9912488,
"hotelid": 1162,
"userName": "RodH",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Parts of the hotel are a bit aged but the rooms are renovated and we had no issues with the rooms or facilities",
"frequencyID": 4,
"title": "8/1/2012",
"comment": "We had a very enjoyable stay for 7 days. Staff were excellent, pool was great. Convenient location."
},
{
"reviewID": 9912526,
"hotelid": 1364,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "convenient location to the stadium",
"frequencyID": 2,
"title": "Beautiful hotel",
"comment": "The lobby and room were very nice. A nice safety feature was that you had to have a key to get to the floors that had guest rooms on them."
},
{
"reviewID": 9912607,
"hotelid": 460,
"userName": "Karen56",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Hagerstown, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient access to most anything, it's central downtown location",
"frequencyID": 1,
"title": "This hotel is centrally located and convenient",
"comment": "This hotel is centrally located and convenient to many points of interest in Seattle and to moderately priced restaurants which is great for conference attendees."
},
{
"reviewID": 9912702,
"hotelid": 760,
"userName": "StormyIsaac",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Lauderdale, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/26/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Unaccomodating & Unsympathetic",
"comment": "With a hurricane brewing in the Caribbean expected to make land fall at or near Key West during my stay, i called the hotel on the wednesday before my friday afternoon arrival. After being shuffled around and continuously on hold with the hotel and Reservations, i finally was informed that i could not cancel nor reschedule my visit unless there was a mandatory visitor evacuation of Key West. After reviewing information from the National Hurricane Center (coupled with my 30 years of living in South Florida), i realized that it was highly likely that a visitor evacation would occur sometime during my stay. Numerous times i was told by the Belvoir's resident meteriologists that this would never happen. I told them what a predicament this left me in being unable to cancel or reschedule. I would have to begin my travels on friday morning, a 4 hour+ drive from Fort Lauderdale (our friends from Baltimore were traveling a much greater distance to reach us first of course). If an evacuation was ordered while driving down i would have to turn around. If it occurred after i got there, it could be an 8 hour drive for nothing. But instead of offering me to reschedule or cancel so that i could go to another Belvoir in say Orlando, Holly at the front desk told me that's why people get Travel Insurance. So given my predicament and the condescending attitudes, it was either travel 4+ hours on friday with the hopes of being able to stay more than 24 hours or sacrifice 24,000 points and several hundred dollars on the 2nd suite i also reserved (trying my best to not be specific)."
},
{
"reviewID": 9912720,
"hotelid": 127,
"userName": "MSIEBRecruiter",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Seattle, WA",
"arrivalMonth": "6/2012",
"datePosted": "8/26/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is wonderful!",
"frequencyID": 2,
"title": "Excellent Hotel",
"comment": "Have stayed twice in several months, both times for business and extended stay over the weekend for pleasure. It's now my go to location in SD!"
},
{
"reviewID": 9912895,
"hotelid": 1135,
"userName": "Lemi",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "If only their food was better",
"comment": "I spent there more than 40 days in total in the last 6 months and the staff is fantastic, rooms are very comfortable, clean, and well designed (you will love or hate decor depending on your taste). Views are beautiful (if you get the right room) and while the pool is rather small (3 strokes free style to travel the length of it) it is well kept."
},
{
"reviewID": 9912932,
"hotelid": 350,
"userName": "jesunrise",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Arkansas",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT VIEWS from high floors and close to AIRPORT and RAIL STATION!",
"frequencyID": 4,
"title": "Excellent to me as BPG GOLD!!",
"comment": "Very appreciative and pleased in every way with special treatment to us as BPG GOLD with upgrade!! Loved club and bottled water!!"
},
{
"reviewID": 9916286,
"hotelid": 127,
"userName": "NY127",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Watch out for hidden charges",
"comment": "The last few times that I've stayed, I have found incorrect charges added to my bill. This time, it was a charge for the Internet. Once or twice might be a mistake, but it has happened too many times at this hotel. At least there are other options to stay downtown."
},
{
"reviewID": 9916308,
"hotelid": 430,
"userName": "Rondre",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "NYC",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This is where you want to stay when in Bostoin!",
"frequencyID": 2,
"title": "The Place to Stay!",
"comment": "Couldn't ask for better! Friendly staff, clean room and great rate,"
},
{
"reviewID": 9916333,
"hotelid": 5607,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "UK",
"arrivalMonth": "10/2010",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fabulous pool area",
"frequencyID": "",
"title": "Regular Florida Visitor",
"comment": "if you are travelling from the UK this is a fabulous resort for your holiday. An ideal location for all of the parks and shopping. Super apartments and facilities with decent priced quality food on site. Particularly like the pool areas and late night jacuzzis after a busy day at the parks. Liked it so much I bought 3 weeks.and have never had a bad experience in 10 trips. This is a vacation owners resort so If your not interested in vacation ownership just say noor ignore they won;t bother you again."
},
{
"reviewID": 9916340,
"hotelid": 1124,
"userName": "CRBY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Denver, CO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service",
"frequencyID": 2,
"title": "Service was fabulous",
"comment": "From check in to check out every staff member that I came in contact with was super friendly and very helpful!"
},
{
"reviewID": 9916605,
"hotelid": 460,
"userName": "purchasing1115",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fort Lauderda,e FL",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The Green Program - Loved the idea!",
"frequencyID": 3,
"title": "Location",
"comment": "Best location for the city of Seattle. We could walk ever where. Close to public transportation if we needed it!"
},
{
"reviewID": 9916614,
"hotelid": 3068,
"userName": "LSD48",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Maryland, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It transports you to a real getaway....",
"frequencyID": 4,
"title": "Best Hotel",
"comment": "Exceeds all expectations. We were treated like royalty and family by the staff and offered luxury at a ultra reasonable cost. I recommend this hotel for all."
},
{
"reviewID": 9916625,
"hotelid": 460,
"userName": "Tim84",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Frankfort, KY 40601, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Problems",
"comment": "I was very disapointed that there was a charge on the wireless signal in the rooms and because I was staying multiple days it would have been nice to have room in the mini refrigerator to store things. It just felt like there was a charge on any incedentals and no extra niceties."
},
{
"reviewID": 9916639,
"hotelid": 606,
"userName": "99bottlesofbeer",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Canton, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, usually the staff are very friendly and accommodating, excellent food although a limited menu",
"frequencyID": 3,
"title": "BPG Recognition",
"comment": "Used my BPG points, didn't get the room we wanted, even though we checked in at 1:30 and although the hotel was quite busy, many guests had still not checked in so not quite sure why thy couldn't accommodate us? Previous stays were very nice, most staff very helpful, Club Lounge staff VERY nice."
},
{
"reviewID": 9916679,
"hotelid": 421,
"userName": "grossdag",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Change are a disappointment",
"comment": "Starting breakfast at 7:30 is too late for a business person. Reduction in evening hours and selection poor - no cookies even. No water in BPG rooms and no welcome tray. Rates going up and service going down. Getting more and more like their sister property across the street who is always cheaper. Disappointing."
},
{
"reviewID": 9916682,
"hotelid": 460,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Portland, ME",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "just ok, not worth the price..........",
"frequencyID": 3,
"title": "room ok, staff not.",
"comment": "Except for our friendly breakfast waiter (Mario) and one of the concierges (Lucie)who was pleasant and also gave correct information (others we deal with did not!) the staff was unpleasant and curt."
},
{
"reviewID": 9916691,
"hotelid": 344,
"userName": "tjsims",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Prosper, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beds are awesome!!!",
"frequencyID": 1,
"title": "Short Stay",
"comment": "The room was clean and comfortable. The a/c worked very well. Always love the beds at Belvoir. Bathroom could have been alittle larger."
},
{
"reviewID": 9917005,
"hotelid": 3207,
"userName": "florence",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 1,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "texas",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "wonderful location",
"comment": "The bathroom had hair from previous visitors. I reported it to the desk but it was not cleaned for the 4 nights I was there. The carpet looked as if it had not been vacuumned."
},
{
"reviewID": 9917071,
"hotelid": 813,
"userName": "Franceen",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very nice rooms. Great location",
"frequencyID": 1,
"title": "Fabulous Hotel",
"comment": "The room was recently renovated and was extremely pretty and very comfortable. We were pleasantly surprised. We are alumni and the hotel has NEVER looked so good. The hotel has a gym and an indoor pool which was a great activity for our younger children."
},
{
"reviewID": 9917075,
"hotelid": 171,
"userName": "USN2012",
"overall": 1,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Norfolk, VA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Harbor view\" rooms don't necessarily look toward the harbor.",
"frequencyID": 4,
"title": "Customer Review",
"comment": "I am giving the hotel one star rating only because my reservation expectations were unfulfilled. My reservation was for 7 rooms with harbor view near each other. When my foreign national guests and I checked-in, we were scattered throughout the hotel. Several of my us were given leftover corner rooms on second floor with no views. When I asked about the situation, a receptionist explained that corner rooms on harbor side are technically harbor view rooms. If that is fact, I recommend changing \"harbor view\" to \"harbor side\". There was no explanation as to why we were not in the same area per our reservation. Other aspects of the hotel was fine. Continental breakfast was excellent."
},
{
"reviewID": 9917319,
"hotelid": 434,
"userName": "Bailey4719",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Williamsburg, VA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "A very loud street fair occurs every Thursday in August outside the rear of the hotel.",
"frequencyID": 2,
"title": "Going Green",
"comment": "Don't go green. The $5 coupon for use in the hotel dining faciliies does not warrant a bed not made up, waste baskets not dumped, nor coffee refreshed. We were not told until we were departing that no one would come near our room while we were there if we went green."
},
{
"reviewID": 9917321,
"hotelid": 341,
"userName": "GEE66",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Austin Tx",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "dont have high expectations",
"frequencyID": 4,
"title": "Downhill.....",
"comment": "I have stayed at this hotel over 100 nights in the last several years and the last 3 trips ALL have been bad. During this last stay I said something to the front desk about my issue... and was told...\"sorry to hear that"
},
{
"reviewID": 9917358,
"hotelid": 460,
"userName": "Denise64",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Lexington, KY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place to stay",
"frequencyID": 1,
"title": "Great Hotel",
"comment": "The location near the conference center was excellent. Hotel was very clean and staff was wonderful. I greatly enjoyed my stay."
},
{
"reviewID": 9918086,
"hotelid": 3068,
"userName": "CrosbyLane",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "San Antonio, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "An Unexpected Pleasure",
"comment": "It was the nicest stay on our trip from Baltimore to San Antonio. Loved Shulas\"s for dinner, and your wonderful chef-prepared omellets for breakfast. Had a wonderful night's sleep, thanks to your super comfortable beds. We might return to Roanoke just to experience another night at your hotel."
},
{
"reviewID": 9919051,
"hotelid": 48,
"userName": "Tfw47",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "EVP/General Counsel",
"comment": "We were on a very tight short time schedlue for business trip that required us to be at the airport for a 5:30am flight."
},
{
"reviewID": 9919096,
"hotelid": 350,
"userName": "SAFred",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Antonio, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Tremendous service.",
"frequencyID": 2,
"title": "Excellent Again",
"comment": "Although I rarely get to experience the joy of visiting Alaska, I have always been treated as a valued guest at the Belvoir. On this trip which was for business only, it was the high point of my short stay."
},
{
"reviewID": 9919123,
"hotelid": 460,
"userName": "Lori15",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Memphis, TN",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Staff was very responsive",
"comment": "My entire stay was very comfortable. Everytime I asked a staff member a question they went out of their way to answer it and provide additional information. I left an item in my room and called the hotel as soon as I got to the airport. They sent housekeeping, retrieved it and took it to the safe until my colleague could pick it up. I would stay here again if in Seattle."
},
{
"reviewID": 9919187,
"hotelid": 270,
"userName": "rsowers8",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dover, DE",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Centrally located in the heart of Atlantic City",
"frequencyID": 2,
"title": "Great Night!",
"comment": "We had a great night of sleep. Very comfortable room, bed, and decor. I was very impressed with the quality of room we received for the price. Thank you."
},
{
"reviewID": 9919209,
"hotelid": 353,
"userName": "REW21",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Maryland",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location",
"frequencyID": 3,
"title": "Great week in New Orleans",
"comment": "The hotel's location was great and the service was very good"
},
{
"reviewID": 9919407,
"hotelid": 40,
"userName": "KDW1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Longwood, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean, spacious and comfortable rooms",
"frequencyID": "",
"title": "Excellent Customer Service",
"comment": "It was my first trip back since the remodeling. Very nice! Everyone was friendly and helpful. Over the course of our 3 day class I never heard a single complaint from any of my students and the staff was very attentive to any special request or change great job!"
},
{
"reviewID": 9919445,
"hotelid": 353,
"userName": "domigee",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Iowa, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great place to stay",
"frequencyID": 2,
"title": "love this place",
"comment": "favorite place to stay in NOLA. construction still a bit annoying though."
},
{
"reviewID": 9919455,
"hotelid": 954,
"userName": "CRey",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Below my expectations",
"comment": "Overall my stay at the Belvoir was just Okay."
},
{
"reviewID": 9919466,
"hotelid": 3207,
"userName": "Peggy200",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Did not have to wait in line. Fast and friendly.",
"frequencyID": 3,
"title": "Great Staff",
"comment": "Fast, friendly service from the moment we drove up to the hotel, till we when we checked out. Great staff, clean rooms, great food. Thank you for a stress free stay."
},
{
"reviewID": 9919616,
"hotelid": 1556,
"userName": "DanOnTheRun",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Collins, CO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Very Pleasant",
"comment": "Really a nice, relaxing stay -- and I was on business!"
},
{
"reviewID": 9919627,
"hotelid": 1726,
"userName": "SWMTS3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Saint Louis, MO",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Free WIFI and Exceptionally Comfortable Beds",
"frequencyID": 2,
"title": "Very Comfortable Beds",
"comment": "I never sleep well in a hotel, however, I get some of my best nights sleep when I stay at Belvoir Myrtle Beach"
},
{
"reviewID": 9919673,
"hotelid": 377,
"userName": "RJSG",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Iwakuni, Japan",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Many Japanese",
"frequencyID": 1,
"title": "Excellent",
"comment": "Good pool and comfortable facility."
},
{
"reviewID": 9919738,
"hotelid": 3052,
"userName": "Medearedux",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Istanbul/Istanbul Province, Turkey",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You can't go to the lounge and the balcony without being a club member or paying extra.",
"frequencyID": 2,
"title": "Great location!",
"comment": "The location is fabulous - close to 2 subway lines, Soho, Little Italy, and Chinatown. Th Starbucks in the lobby was great, as was the Starbucks provided in the rooms. The room was large and kept very clean, and the bed linens were extremely comfortable. The concierge was knowledgable, friendly, and very helpful. Would have liked to see the lounge, but didn't want to pay $75 extra! Would definitely stay here again and recommend it to everyone!"
},
{
"reviewID": 9919806,
"hotelid": 1727,
"userName": "Kionis",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Always my 1s choice",
"comment": "Love this Hotel, will always be my first pick when visiting NY."
},
{
"reviewID": 9919862,
"hotelid": 636,
"userName": "Micki762",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Brooklyn, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How polite and accomodating every was.",
"frequencyID": 3,
"title": "Accomodating Hotel",
"comment": "The staff were polite and genuinely concern about your stay. The rooms were clean and well stock, and we recieved complimentary bottle water every day. The food in the restuarant was great!! The hotel is in a great location, and the garden was beautiful."
},
{
"reviewID": 9919886,
"hotelid": 417,
"userName": "Stormie",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Oregon, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Definitely try the salmon on the menu!",
"frequencyID": 1,
"title": "Week Long Stay",
"comment": "Stayed here for a full week. the room was very clean, and tha staff were all friendly. I would definately stay here again."
},
{
"reviewID": 9920029,
"hotelid": 430,
"userName": "KevinM08034",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cherry Hill, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is very good for shopping and public transportation access.",
"frequencyID": 4,
"title": "Belvoir Boston okay and good",
"comment": "Arrival: We arrived at the Belvoir Boston Hotel on a Thursday around 1:30pm. We proceeded to the check-in area to check-in. This area is a bit confusing they have a check-in line but no real check-in line for BPG Gold Members. They do have a BPG desk so we walked to that area and we were greeted quickly. Tom who checked us in was friendly and gave me the room requests I had asked for without any issues. Check-in was quick and friendly."
},
{
"reviewID": 9920073,
"hotelid": 881,
"userName": "Nemo2",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Panama City, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Expect excellent service",
"frequencyID": 4,
"title": "Most recent Portland stay",
"comment": "While I have stayed at the Portland Airport Belvoir on many earlier occasions, I rate this stay very highly, in large part due to the exceptional courtesy and efficiency of the desk staff; they made this a sincularly pleasant experience."
},
{
"reviewID": 9920102,
"hotelid": 460,
"userName": "Cinman",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Lacey, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Response to problems was quick.",
"frequencyID": 3,
"title": "There were issues with my room, 1217",
"comment": "Air conditioning - engineer needed to come in change filter and bleed lines - too hot."
},
{
"reviewID": 9920149,
"hotelid": 197,
"userName": "everydaysagift",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "California",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfort and convenience",
"frequencyID": 4,
"title": "All Around Exceptional Stay!",
"comment": "Check in staff was most helpful."
},
{
"reviewID": 9920199,
"hotelid": 2019,
"userName": "Swamp1313",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 3,
"title": "Impressed w/ Staff",
"comment": "Front Desk Staff was very friendly and thorough. Handled my late check out well, called to confirm the late check out to make sure I was not disturbed."
},
{
"reviewID": 9920218,
"hotelid": 315,
"userName": "NVShip",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel is located in the perfect location near the wharf!",
"comment": "Great staff and location! Very clean."
},
{
"reviewID": 9920223,
"hotelid": 468,
"userName": "MARY3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "DISNEY",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "HOW GREAT YOUR STAFF IS",
"frequencyID": 2,
"title": "CHECKING INN",
"comment": "JESSICA AT THE RESVATION WAS WONDERFUL. HAD ASICK CHILD AND HER HELP WILL Be REMBEMBERED FOR A LONG TIME."
},
{
"reviewID": 9920235,
"hotelid": 1776,
"userName": "Sim22",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Long Island, New York, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Location",
"comment": "Two nights near Museum Row were quite enjoyable. Staff were very helpful and friendly. Would stay here again."
},
{
"reviewID": 9920252,
"hotelid": 664,
"userName": "Tjolle92",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Monkton, MD",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Awesom Pool by the beach and complementary beach chairs",
"frequencyID": 1,
"title": "Awesome Weekend Stay",
"comment": "Came down for a nice weekend and made the mistake of booking a cheap place accross the street, grossed us out. Came over to the Belvoir because we have stayed there before and they more then please us. Gave us a room with a great location and a fair price. we will be back"
},
{
"reviewID": 9920348,
"hotelid": 460,
"userName": "Alie10",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 1,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Best Hotel Ever!! :)",
"comment": "My husband and I stayed for one night with our children, we loved the room, the pool area was perfect. The only thing that was disappointing were the prices for the dinner at the grill restaurant , but We would definatly stay here again :)"
},
{
"reviewID": 9920354,
"hotelid": 1233,
"userName": "Ec3030",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Oak Park, MI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service.",
"frequencyID": 2,
"title": "Hotel was great",
"comment": "Hotel stay was excellent .Staff was very good every one was very friendly and helpfull. You have a very good worker her name was shay she worked the 14th floor that had the food and drinks. She was very good at her job. Nice location close to mall and shopping. Will return soon had a very good stay."
},
{
"reviewID": 9920355,
"hotelid": 460,
"userName": "CapitolGirl",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "close to the Convention Center",
"frequencyID": 1,
"title": "NIGP",
"comment": "I would have liked a little larger bed (had a double but used to larger) and the room seemed a little dark so more lighting would have helped."
},
{
"reviewID": 9920359,
"hotelid": 379,
"userName": "Bolt61",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Clemente, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Emergency Evacuation",
"comment": "The only issue that we incurred was the loud emergency voice telling us to evacuate that went off at 2:45am the night before we left. The whole 4th floor was evacuated and there was never an explanation about this? I thought this was kind of weird. It partially went off two more times during the night. Other then that, it was a wonderful stay that the whole family enjoyed!"
},
{
"reviewID": 9920379,
"hotelid": 3205,
"userName": "efspetaluma",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Petaluma, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location.",
"frequencyID": 4,
"title": "Great location. Best Club Lounge we've seen.",
"comment": "This Belvoir is right on the fabulous 16th Street pedestrian mall. The Mall boasts a free trolley and lots of sidewalk dining choices. It has two buildings across the street from each other connected by both underground and above street walkways. We were in the Tower Building. Registration and concierge services are in the other building."
},
{
"reviewID": 9920386,
"hotelid": 460,
"userName": "Dansize",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Sparks, NV",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Week Long Business Trip",
"comment": "I was at the hotel for 6 nights on a trip for a conference. The room and the bed were great. The timing schedule of the housekeeping staff was inconsistent which resulted in missing one day of cleaning. Also, it could be the color of the carpet or the patterns the vacuum system left, but the carpets in the common areas (halways and elevator areas) looked dirty. Otherwise, the hotel was a great place to stay and within reasonable walking distance of many opportunities for tourist stuff and shopping."
},
{
"reviewID": 9920394,
"hotelid": 1327,
"userName": "efspetaluma",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Petaluma, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It has a shuttle!",
"frequencyID": 4,
"title": "Nice place to stay but not as convenient as some.",
"comment": "This Belvoir is farther from Temple Square than I would have liked, but they do have a shuttle and a nice pool. The reception staff was friendlier than most."
},
{
"reviewID": 9920405,
"hotelid": 3207,
"userName": "ElginHA",
"overall": 4,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 0,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Elgin, Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Belvoir Hotel",
"comment": "The staff was very friendly and when I checked in the toilet was broken and they upgraded me to a suite without me asking. The only thing I found to be a little negative is the prices are high for food and beverages. The internet is VERY expensive 15.00 a day and I got booted off 5 times in the middle of work I was trying to do. When I reported it to the person who checked me out she just shrugged it off, I didn't like that because I was there for a conference and needed to work at night. She didn't even offer to reimburse me or offer an apology. When I checked in on Sunday the staff was awesome but when I checked out on Wednesday they were less than accommodating. The congeries desk was very nice and friendly."
},
{
"reviewID": 9920435,
"hotelid": 1391,
"userName": "Dawn3750",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is so quiet out in the desert . You will be amazed at how peaceful it is there!",
"frequencyID": 2,
"title": "Awesome retreat in the summer",
"comment": "We enjoyed our peaceful , quiet stay at the Wild Horse Pass Resort. There were many options for activities and the staff was totally on top of everything. We felt like kings at the resort."
},
{
"reviewID": 9920450,
"hotelid": 196,
"userName": "FirstHope",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Quality Stay",
"comment": "I recently spent 4 days at the Belvoir Chicago Hotel even though I'm a Chicagoland resident. A business meeting with early starts and long days made it most convenient to be in the middle of the action. It was a big conference and while a long line of folks waited to be helped, customer service was very friendly, not rushed. The hotel has a great location for taking advantage of the Chicago scene. The room was spacious; had an electrical plug in close to the bed for my \"crackberry\"; had an amazing view of Navy Pier; and was very quiet the entire stay. While accommodations were wonderful, I was highly disappointed with the hotel coffee shop on the lower level. It was empty at lunch and still service was bad; my order was wrong. All in all a great stay."
},
{
"reviewID": 9920458,
"hotelid": 377,
"userName": "diananthedesert",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Palm Springs, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Fantastic Adult Pool!",
"frequencyID": 3,
"title": "Wonderful Stay!",
"comment": "My husband and I stayed during our 25th wedding anniversary trip. We had a wonderful experience. Thank you for everything!"
},
{
"reviewID": 9920465,
"hotelid": 19,
"userName": "Smoothlander",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location, good food",
"frequencyID": 4,
"title": "Front desk",
"comment": "My only sugestion for improvement would be with the front desk personel. I was checked in by a very peppy friendly woman but I had trouble understanding her English. During checkout (at 4am) I experienced a gentleman that was downright rude when I asked where the walkway to the airport was."
},
{
"reviewID": 9920523,
"hotelid": 196,
"userName": "jod1234",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minnesota, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "close to the navy pier",
"frequencyID": 4,
"title": "Very nice hotel and good location",
"comment": "This hotel is nice. I think it may be up for a remodel soon as it seems like its getting dated. Mostly the bathrooms. The bedding was wonderful! Extra comfy! The Cleaning service was excellent and very timely! I appreciate the front desk staff as they were very kind and easy to work with."
},
{
"reviewID": 9920591,
"hotelid": 3054,
"userName": "Gruvychick70s",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Indianapolis",
"arrivalMonth": "8/2011",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It has a neat view of the circle with a rooftop pool",
"frequencyID": 4,
"title": "My Stay",
"comment": "Rencently stayed at Belvoir Circle Center. For the first time since beening an BPG member I decided to ask for the late checkout (4:30) I even put the do not disturb sign out. Two different housekeepers knocked on my door at different times. I decided to go ahead and leave at 1:30 since I wasn't getting any peace. When I mentioned it at the desk they said that my late checkout had not been recorded at check in and then proceeded to ask me if I still wanted to check out at 3:30!! Late check out is 4:30! It was most annoying."
},
{
"reviewID": 9920609,
"hotelid": 468,
"userName": "Mojo02012",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Nice Hotel, close to Epcot and Hollywood Studios",
"comment": "This is a nice and clean luxury hotel. The staff was excellent and the in-house restaurants had good food. Beds were comfortable."
},
{
"reviewID": 9920618,
"hotelid": 3207,
"userName": "jenerator",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice hotel",
"comment": "Overall good stay and would stay again. Just a couple improvements - bathroom mirror wasn't clean and counter had some liquid on it. Was disappointed about having to pay for parking, but understand, especially in a downtown area. Bed was very comfortable and staff was very friendly."
},
{
"reviewID": 9920650,
"hotelid": 460,
"userName": "jdm25450",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "DC",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is located in the perfect spot for conferences as well as sight seeing.",
"frequencyID": 4,
"title": "A shining star in Seattle",
"comment": "I have been a guest at this hotel on four separate occasions now. Each time the service from each department was no less than stellar."
},
{
"reviewID": 9920708,
"hotelid": 607,
"userName": "Kurt44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "NIce Hotel",
"comment": "We had a great stay. Good location. Great service. Beautiful weather."
},
{
"reviewID": 9920817,
"hotelid": 270,
"userName": "Steve16",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT STAFF",
"frequencyID": 3,
"title": "FIRST CLASS HOTEL",
"comment": "Our stay was a 3 day getaway which we always return to this Belvoir. Speedy check-in, very courteous desk agents. The room was found spotless as expected. THE BED... o what a fantastic mattress. Housekeeping staff always greeted us with a smile as we passed in the hall. The Starbucks coffee in the room is a nice touch but we would have enjoyed it more if it was DD. The complimentary computers on the 2nd floor came in handy but operated SLOW. We didn't use any F&B as we were out enjoying the town most of the day. I would definitely recommend this hotel as it always exceeds my expectations!!"
},
{
"reviewID": 9920850,
"hotelid": 127,
"userName": "Mike2456",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Calgary, Alberta, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Bad Directional Advice from Concierge",
"frequencyID": 3,
"title": "Great View, That is about it",
"comment": "Our room was invaded by Ants on the 4th floor, and as they did move us, nothing else was offered. The Concierge gave wrong directions 3 times. The AC in our 1st room was stuck on and made the room a meat locker. All they did was say turn it off."
},
{
"reviewID": 9920961,
"hotelid": 460,
"userName": "lake",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Olympia,WA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The lobby is beutiful",
"frequencyID": 3,
"title": "Tim's Review",
"comment": "One of my biggest pet peves is to walk into to what you think (by looking at the lobby) a room and the lamp shades are all crooked and night tightened down and for the type of hotel the Sherton is I would have expected much nicer furnishing in the room. It also appears that when I called in previous to my stay and had the room extended for an additonal day that did not happen. Also had to call front desk regarding food, garbage and dirty dishes on the 31 floor lobby area."
},
{
"reviewID": 9921129,
"hotelid": 127,
"userName": "Dennis62",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "very bad services, bad food, and allow people to smoke in their room when it is a no smoking hotel",
"frequencyID": 3,
"title": "Not Just The View",
"comment": "My wife and I decided to take a vacation so we decided San Diego is the place. Now we go there alot and always stay at another well known hotel, but this time we decided to stay and the Belvoir San Diego Hotel and Marina and we stayed at the Bay Tower and it was a beautiful view and that is all it was."
},
{
"reviewID": 9921172,
"hotelid": 664,
"userName": "Batman36",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Poor service",
"comment": "It took an hour plus to get our suitecases to the room. despite sveral phone calls."
},
{
"reviewID": 9921206,
"hotelid": 1137,
"userName": "ddownie1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "atlanta, ga",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Excellent Hotel",
"comment": "The staff was very helpful and the rooms were clean and comfortable."
},
{
"reviewID": 9921223,
"hotelid": 33,
"userName": "greyhoundgrandma",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Baltimore, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Kid friendly and dog friendly!",
"frequencyID": 2,
"title": "Excellent in every way!",
"comment": "My family has stayed here several times, and the service and amenities have always been great. In addition, the hotel is perfectly located with easy access to the Towsontowne Mall and I-695. We will continue to visit Belvoir North."
},
{
"reviewID": 9921224,
"hotelid": 421,
"userName": "Rajeev",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "London, UK",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Very Basic for the price you pay. Staff only does blame game",
"comment": "Started with a long Q for check in. Took 30 mins to reach the front desk as it had only one person manned up. The BPG Gold and Platinum had two front desk with only 1 or 2 guests waiting. On talking to front desk, she said its not her decision. Front desk manager said staff on holiday can't do anything."
},
{
"reviewID": 9921235,
"hotelid": 760,
"userName": "Twins",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Wisconsin",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very accomodating! The staff is amazing and always there to help and answer your questions.",
"frequencyID": 3,
"title": "Double Mint Twin Experience",
"comment": "Can't thank the staff enough for the amazingly great experience my twin sister & I enjoyed last week. We took our first annual twin vacation on our bdy (8/21) to Key West and stayed at this wonderful hotel. The front desk and staff were beyond helpful and did everything to help us feel welcomed and comfortable. We would definetly recommend to others. 5 star service and a big thank you from the twins from WI."
},
{
"reviewID": 9921268,
"hotelid": 992,
"userName": "Pjh423",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Union, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Terrible time at Belvoir university city Philadelphia",
"comment": "Worst stay ever! Stayed last Thursday for my daughter's 3rd Bday. To take her to Philly zoo. We stayed at room 1501 on 15th floor. At 1am in the morning we woke up the the fire alarm. Me and my family was so scared because there was such a large comotion going on. We were all in panic for our safety. I had to carry my child down 15 flights of stairs to find out from the police outside that guests on the 11 th floor burnt popcorn. By the time everything cleared up from waiting in the lobby half dressed with my kids we were able to go back to our rooms at 3am in the morning."
},
{
"reviewID": 9921276,
"hotelid": 3207,
"userName": "ATLtraveler9",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlanta, GA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Bring your own shampoo and be prepared to make your own bed.",
"frequencyID": 4,
"title": "Grossed out",
"comment": "Additional charges are too high, $16/day for internet! Housekeeping didn't visit my room my first morning. Trash in hallway outside my room remained there for two straight days. Plate of food remained in lounge area by elevator for two days. Dust/dirt all around corners of carpet was pretty gross and the amount of hair on the bathroom floor lead me to believe a vacuum or mop hasn't hit that floor in some time. Shampoo and soaps were gross, had to go out and buy travel shampoo. The \"Swing bar\" privacy lock was broken/missing on door. Water pressure in shower was poor. The food service was pretty good."
},
{
"reviewID": 9921288,
"hotelid": 1995,
"userName": "Chris2012",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Staten Island, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Expect a problem.",
"frequencyID": 2,
"title": "Below Average Again",
"comment": "I have been coming to this hotel annually for over 10 years. Over the past few years there have been numerous problems. This trip was no exception, as the cleaning staff forgot to make up the room one night (I had to go to the front desk where I was handed towels and given an apology) and there was an elevator out (only 2 in a ten story building to begin with) for 2 days. Why go there? It is close to Hershey and it has an indoor/outdoor pool."
},
{
"reviewID": 9921296,
"hotelid": 636,
"userName": "Docnad67",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Montreal, QC, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is incredible!",
"frequencyID": 2,
"title": "FEELS LIKE HOME",
"comment": "The Belvoir Portsmouth Hotel feels like home; the staff is AMAZING...we miss them already and I truly wish all Belvoir staff around the world would be as friendly and warm as this place! Every stay and we come every summer, has been memorable!"
},
{
"reviewID": 9921427,
"hotelid": 379,
"userName": "buckcol",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Colorado",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Was far below what we expected based on our experience at other resorts..",
"frequencyID": 2,
"title": "Great location. Beautiful view of sunsets.",
"comment": "We had heard about the money that had been put into the hotel to update it. We did not see that. Our room had wall damage. The patio ceiling had a roof leak that dripped all of the time. The bathroom had mould in the grout and in the caulk at the floor. We had roaches in the room and the exterminator did not come for three days after we complained."
},
{
"reviewID": 9921437,
"hotelid": 321,
"userName": "Hammer123",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great room sizes",
"frequencyID": 3,
"title": "Solid hotel",
"comment": "Great location for business, fantastic sized suites."
},
{
"reviewID": 9921563,
"hotelid": 83,
"userName": "Franklin1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": "",
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Greater Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Exceptional service.",
"frequencyID": 3,
"title": "Some of the best hotel staff.",
"comment": "Mecca checked me in. He was very professional and left me not needing to ask a single question. Jose and Maria in the Club Lounge exceeded my families needs."
},
{
"reviewID": 9921771,
"hotelid": 883,
"userName": "Thomas1234567",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Friendly Staff",
"comment": "Everyone I came in contact with was super friendly. I would stay here again just for that."
},
{
"reviewID": 9921803,
"hotelid": 421,
"userName": "oooohgosh",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Smell, small, unclean,",
"frequencyID": "",
"title": "worse hotel ever",
"comment": "Horrible experience, smelled like dead person in the room"
},
{
"reviewID": 9921819,
"hotelid": 127,
"userName": "Teresa11",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Las Vegas, NV, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Research your own questions before your stay because the concierge was ignorant.",
"frequencyID": 3,
"title": "This Hotel needs improvement",
"comment": "The concierge agent was chomping down on gum and was hardly able to speak. When I asked her for restaurant recommendations, she spoke with gum hanging out of her mouth, almost spitting, & only gave me one restaurant name instead of several choices. She never offered to set up reservations either. The front desk never gave us any info on the hotel about where to park or offer help with luggage. The key cards for self park that we received never worked, we had to call valet to open the gate each time we came and went. The housekeeping staff lost my daughters stuffed animal when they cleaned our room. I checked with lost & found but they were mo help either. I am an employee of a AAA/4 Diamond rated resort in Las Vegas, and the service that I received at Belvoir was unacceptable. Your staff really needs customer service training."
},
{
"reviewID": 9921845,
"hotelid": 1236,
"userName": "Wendella",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pittsburgh, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent A+ Staff....I can't say enough....Staff really makes a hotel. Although the hotel is really beautiful and clean...very nice and neat too.",
"frequencyID": 2,
"title": "Happy Hospitality",
"comment": "The hotel was easy to find and convenient for sightseeing. Our experience began in the parking garage by a very helpful, energetic, smiling staff member, giving advice and assistance. We recommend the Club Floor. We enjoyed the convenience of the evening snack and the early morning breakfast. (Tasty too) It made our long trip so enjoyable and relaxing. Our club room was spacious, clean, and quiet and had an array of views. We enjoyed the friendly feeling we received from all staff...the moment you drove into the parking garage until you opened the door to your room. Even upon checkout the next day. Again the A+ Staff, really makes this hotel! (nice modern hotel too) Enjoyed the Sessions Lounge also."
},
{
"reviewID": 9921868,
"hotelid": 3205,
"userName": "Mike28",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Diego, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable",
"frequencyID": 2,
"title": "Perfectly serviceable",
"comment": "I was allowed a late check in and late check out - both added huge value to my trip as I engaged a trying travel schedule. Everyone I encountered was a professional and made me feel welcome."
},
{
"reviewID": 9921915,
"hotelid": 1135,
"userName": "AZTammy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Boutique style",
"comment": "Loved the great decor and furnishings"
},
{
"reviewID": 9921933,
"hotelid": 1995,
"userName": "Fatherof4",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Increadible service.",
"frequencyID": 2,
"title": "Above and beyond",
"comment": "We recently spent 1 night at the Belvoir Harrisburg Hershey Hotel. It's one of the lower priced/lower starred Belvoirs we've stayed at. We wanted to be near Hershey, so we booked it with some trepidation."
},
{
"reviewID": 9922001,
"hotelid": 606,
"userName": "JEVWoodfield",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Charlottesville, VA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very helpful and pleasant staff!",
"frequencyID": 4,
"title": "super staff and great location in a beautiful city",
"comment": "really appreciated the kind service...good experience all the way around"
},
{
"reviewID": 9922009,
"hotelid": 421,
"userName": "Tombarb",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great location but the linens had a foul odor",
"comment": "The location of this hotel is perfect for enjoying the city. It is only a few blocks from just about any point of interest in the area. The sheets and towels, however, had a foul odor, even with clean ones each day. I had to buy some fabric and air odor eliminator to spray them. I think there was a laundering problem, but it was a bit offensive at times."
},
{
"reviewID": 9922061,
"hotelid": 1496,
"userName": "AirCommuter",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Disappointing",
"comment": "Not working... Ice Machine on floor; coffee maker in room, fax machine in business center. Front desk rebuked me for setting my drink on their counter but then took about 5 minutes of interacting with paper rather than other guests including me other than \"get your drink off the front desk please\"."
},
{
"reviewID": 9922106,
"hotelid": 1143,
"userName": "nairbecaps",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Katy, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great Hotel",
"comment": "Although we didn't use all the amenities (pool, spa, fitness center), everything else was great. My wife and I stayed for our anniversary and thoroughly enjoyed our time at the hotel. Service was excellent, room was very comfortable and spacious. We would have stayed longer if we had the time. I would recommend this hotel to anyone!"
},
{
"reviewID": 9922215,
"hotelid": 1162,
"userName": "Elle1355",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Huntington, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is wonderful. Room is huge.",
"frequencyID": 1,
"title": "Excellent location",
"comment": "This hotel was in a fantastic location. We couldn't believe how much was around us- shopping, convenience stores, restaurants...all walking distance. We had a great stay here. Extremely clean, great service, outside bar was very convenient, and staff was wonderful. Very friendly. Just wished we had more activities offered to adults and teens. Would stay here again in a heartbeat."
},
{
"reviewID": 9922226,
"hotelid": 48,
"userName": "Unhappy1234",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The bathrooms are TINY",
"frequencyID": "",
"title": "Not Excited",
"comment": "This hotel fell beneath my expectations, by far. I was expecting a cleaner environment, but was met with tidy, at BEST. Not excited, and will probably not come back."
},
{
"reviewID": 9922435,
"hotelid": 1236,
"userName": "love",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dayton, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "it don't care about you just your money",
"frequencyID": 4,
"title": "a bad start to a 5 day stay",
"comment": "service was slow on needs, 1st night leak in closet from ceiling dripping for a while black mold was growing, moved to new room same floor , first use of sink while shaving , the sink was clogged told them, went out for 3 hours, sink still clogged... i did not get an apology or cookie to say they were sorry"
},
{
"reviewID": 9922590,
"hotelid": 3679,
"userName": "50cad",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "ft.worth ix",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "convient pick up and close to the airport",
"frequencyID": 4,
"title": "please add",
"comment": "I think this hotel is the nicest in the airport area for the money. I stay here many times a year. I would like a light breakfast room included for BPG members"
},
{
"reviewID": 9922620,
"hotelid": 1995,
"userName": "KDNAPLES",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "SW Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Needs some upgrades & the lobby is on the 3rd floor",
"frequencyID": 2,
"title": "needs some upgrades",
"comment": "I love Grandbourne, but this hotel needs some upgrades. Elevator was not working when I"
},
{
"reviewID": 9922638,
"hotelid": 3205,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Bad experience",
"comment": "Hotel Can't find my listing and when they located my room they did not have it ready. Understand mistakes happen, but attitude and ability to make good decisions on the spot are important. I ended up changing cloths in the bathroom?"
},
{
"reviewID": 9922647,
"hotelid": 1776,
"userName": "dudester",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Ottawa, Ontario",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "comfortable",
"frequencyID": 2,
"title": "great features",
"comment": "comfortable, freindly professional staff willing to help, clean, and modern."
},
{
"reviewID": 9922737,
"hotelid": 3709,
"userName": "chima10",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Iowa",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great staff and very nice hotel",
"frequencyID": 1,
"title": "Great Experience!",
"comment": "We would highly recommend the Belvoir. Staff was extremely helpful and friendly. We were checked in very early with no complications or questions. The room was very nice and spacious. There was construction in the lobby which we knew of ahead of time. It was a little hard to hear at the check in but would stay again without a doubt. Great experience!"
},
{
"reviewID": 9922755,
"hotelid": 1391,
"userName": "Linda13",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CT",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's the only place I can really sleep beds are great and relax totally",
"frequencyID": 3,
"title": "retraining the hotel desk staff",
"comment": "Checked in after a very long flight from the East Coast.,Upon arriving it was pouring rain"
},
{
"reviewID": 9922796,
"hotelid": 127,
"userName": "gmmrad",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Chula Vista, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/27/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "GREAT location, friendly staff,",
"frequencyID": 3,
"title": "Staff were exceptionally nice!",
"comment": "BPG check in was fast & efficient. Room was comfortable and clean with a great view. Free internet to print our boarding passes to leave. Starbucks coffee in the room. Everyone smiled and said hello. A winner!"
},
{
"reviewID": 9923002,
"hotelid": 430,
"userName": "wildman55",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New Jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "guest",
"comment": "very comfortable stay with central location to center of Boston"
},
{
"reviewID": 9923302,
"hotelid": 2017,
"userName": "christfollowers1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Pelzer, SC 29669, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is located right off the interstate. Not in all the high traffic areas.",
"frequencyID": 3,
"title": "The hotel met all of our needs.",
"comment": "Our group really enjoyed the hotel. It was very comfortable and clean. Some of our ladies got to enjoy the pool area which was very nice. We would recommend this hotel to others."
},
{
"reviewID": 9923313,
"hotelid": 992,
"userName": "Shazz",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Key West, FL 33040, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Not very clean- old dated property",
"frequencyID": 4,
"title": "Room condition/ check in",
"comment": "When I arrived on my floor, the first thing I experienced was a hall full of maids chatting with each other & the carts blocking the hall. None of them offered to move their cart so I could pass by. The hall floor was filthy. I entered my room & first found a bug crawling on my pillow, then found many pieces of debris on the carpet & it was obvious that it had not been vacuumed in ages. In the bathroom, I moved the tray on the sink to find dried toothpaste, soap scum & mold. On the coffee service tray, the lids for the cups were placed upside down on top of the cups & had collected dirt & dust. I asked to have the housekeeping supervisor come take a look, she agreed that it was unacceptable & had me moved to another room. I think that the maids should perhaps do more cleaning & less gossiping in the hallway."
},
{
"reviewID": 9923622,
"hotelid": 353,
"userName": "jammer",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Housotn",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Stay away until the remodeling is done. I would think they would put that on the webiste for the customers.",
"frequencyID": 4,
"title": "Messy",
"comment": "The lobby was a mess with the remodeling. I would have stayed somewhere else if I knew this in advance."
},
{
"reviewID": 9923721,
"hotelid": 3207,
"userName": "Sita",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Garland, TX",
"arrivalMonth": "8/2011",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "IT needs improvement.",
"frequencyID": 3,
"title": "This hotel needs some improvements!",
"comment": "A/C would not turn on had to contact front desk, went to turn on TV and it had a big wad of bubble gum stuck to the bottom of it. The toilet was so loud when flushed, when we get up in the middle of the night and flushed the toilet it would wake the other person up."
},
{
"reviewID": 9923821,
"hotelid": 197,
"userName": "MeshaB",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is just one block from the harbor and the staff are very friendly.",
"frequencyID": 4,
"title": "Comfort and Cozy Great Location",
"comment": "This hotel meet all my expectations and the location was just one block from the harbor. The restaurant and pool was the icing on the cake. The room was clean and beds were very comfy."
},
{
"reviewID": 9923912,
"hotelid": 1995,
"userName": "Carebear0826",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pittsburgh, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location- 15 minutes from Hershey Park",
"frequencyID": 2,
"title": "Would stay here again",
"comment": "We stayed for one night before heading to a conference in Hershey. I found the hotel clean, although the hallways were dingy and in need of some renovation."
},
{
"reviewID": 9923923,
"hotelid": 760,
"userName": "Twins",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "St. Louis",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Awesome staff, very clean, very spacious suites, close to all attractions; shuttle service was amazing, always avail to take you at a given time to downtown or ride bikes around the island. Close to the airport, very convenient, 4 miles...can't get much closer.",
"frequencyID": 2,
"title": "Very Accommodating!",
"comment": "It was my first get away trip with my twin sister. We found the hotel on-line during our trip search...they offered gov rate which was helpful! When we arrived we explained it was our birthday and we received a few extras like drink and breakfast vouchers...the staff was always accommodating to our needs and questions and super friendly, always asking what we did during the day and greated with a smile"
},
{
"reviewID": 9923954,
"hotelid": 802,
"userName": "Dana45",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Cuyahoga Falls, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean",
"frequencyID": 1,
"title": "Wonderful place to stay",
"comment": "Hotel was wonderful and the room was very comfortable."
},
{
"reviewID": 9923991,
"hotelid": 3068,
"userName": "rich2655",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maryland",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Exceptional staff",
"frequencyID": 3,
"title": "Good Hotel in the Valley.",
"comment": "All of the staff at the Belvoir Roanoke are very friendly. The food at Shula's and at the hotel's Pi restauarants are both just average."
},
{
"reviewID": 9924161,
"hotelid": 3616,
"userName": "TeddyGas",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Cincinnati, OH, USA",
"arrivalMonth": "8/2011",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Friendly and helpful people.",
"frequencyID": 2,
"title": "Excellent service and friendly staff",
"comment": "Stayed and the Stamford CT hotel. The staff there is always helpful and friendly. Ken in the restaurant always welcomes me and my colleges like returning college students that were away for the summer. Keep up the good work."
},
{
"reviewID": 9924181,
"hotelid": 1726,
"userName": "Ricang3",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NC",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Short drive to beach. Beds are amazingly comfortable!",
"frequencyID": 3,
"title": "Comfortable beds and great views!",
"comment": "Upon checking in, staff was very friendly. We were even upgraded to a room on the top floor free of charge. Great location if yo eu want to be near Broadway at the Beach, skywheel etc."
},
{
"reviewID": 9924716,
"hotelid": 1137,
"userName": "LGB33755",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Clearwater, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful hotel with comfortable accommodations.",
"frequencyID": 4,
"title": "Very nice hotel",
"comment": "Very beautiful and classy hotel. Staff was friendly and professional. Rooms were very nice... well decorated, clean, comfortable... and, of course, the Sweet Sleeper beds are sooooo comfortable. We were in the area to attend a family memorial service, so we weren't there long and didn't use a number of the hotel amenities. The location was perfect for our needs and the hotel is very easy to get to from the Garden State Pkwy or the Turnpike. Cute bar with typical hotel bar prices (as in, expensive!)."
},
{
"reviewID": 9924846,
"hotelid": 196,
"userName": "Karin17",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Hotel alright but not 4 star worthy.",
"comment": "First impression of this hotel was good. Upon further inspection this hotel needs employees who clean the guest rooms better! I stepped on an old french fry by the desk area, long foreign hairs were still in the \"cleaned\" tub, but the worst surprise was the brown filth under the toilet seat my husband discovered after less than 5 minutes in this particular room!! This hotel will not be my first choice when visiting downtown Chicago again."
},
{
"reviewID": 9925083,
"hotelid": 33,
"userName": "Hotelman18",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Montreal, QC, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Staff...enthusaistic and smiling and very helpful",
"frequencyID": 2,
"title": "A great Hotel",
"comment": "After a long journey..It was great to be received by a friendly staff at rception even though it was late...and the bar staff was excellant and food was exceptional even thogh it was a few minutes to closing of kitchen...we were well received.."
},
{
"reviewID": 9925117,
"hotelid": 460,
"userName": "Celia12",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Seattle, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean with very comfortable bedding and mattress.",
"frequencyID": 1,
"title": "This hotel has excellent mattresses",
"comment": "Our experience at your hotel was excellent. I would have liked to have 2 comfortable chairs since there were 2 of us in the room, but I understand this was due to the fact that we had a king room instead of 2 double beds."
},
{
"reviewID": 9925228,
"hotelid": 664,
"userName": "Gene",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "San Francisco, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Try to get a Balcony - most rooms do not have balconies.",
"frequencyID": 4,
"title": "Very good location on the Beach.",
"comment": "I spent my entire stay in the Hotel including eating in the restaurant. My only complaint was the 'noise' level in the restaurant. The music was much much too loud which resulted in everyone yelling at each other in order to hear - - which resulted in even more noise. Food was very good - but eat outside on the Patio for less noise. I had a nice view of the Ocean (South Tower) - except for that very very large condo on the beach that blocked about 3/4 of my view."
},
{
"reviewID": 9925261,
"hotelid": 377,
"userName": "stunice",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Santa Clara, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great staff",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "Our stay at the Belvoir Waikiki was fantastic. The customer service was 5-star. Not only were the staff aware of our needs, they continually went above and beyond to insure that our stay was flawless. I would highly recommend this hotel for your stay in Honolulu."
},
{
"reviewID": 9925304,
"hotelid": 1725,
"userName": "misslovely22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Savannah, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Quality",
"frequencyID": 3,
"title": "Perfect stay...",
"comment": "This is a gorgeous hotel with great customer service. My family and I thoroughly enjoyed our spacious room and pool area. This hotel far exceeded my expectations and the front desk agent Carlos was very welcoming at check-in. Thank you for a wonderful stay. We will be returning again!"
},
{
"reviewID": 9925357,
"hotelid": 83,
"userName": "ourboyz",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location",
"frequencyID": 1,
"title": "Awesome",
"comment": "From the staff to the facilities, our stay far surpassed our expectations"
},
{
"reviewID": 9925362,
"hotelid": 1523,
"userName": "Apple222",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very close to the convention center if you are attending a convention. A short taxi ride to Old San Juan.",
"frequencyID": 4,
"title": "Wonderful Hotel and Pool Deck",
"comment": "Really enjoyed the pool deck and the Spa servces I received."
},
{
"reviewID": 9925445,
"hotelid": 127,
"userName": "TheLordsISS445",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "Way below my expectation",
"comment": "It might be isolated but I've experienced unpleasant things in my one night stay. First, the front desk staff could use a little deeper training. My room key had to be re-keyed two times- one time because it couldn't open my room and another time because it wouldn't open the parking gate. Second, you charge for parking, which might be understandable though free parking could be appreciated. However, I was surprised to find myself driving around at 11PM looking for a parking spot. A lot of parking space is blocked for valet parking. To me, this is unacceptable because I paid for it."
},
{
"reviewID": 9925474,
"hotelid": 377,
"userName": "AlohaDavid",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Pasadena, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Awesome location and nice facilities",
"frequencyID": 2,
"title": "Nice stay",
"comment": "I stay at the hotel two weeks every year. My last stay was the week of August 20th. The hotel seems full and the service was not a good as it normally is when I go there. The front desk seemed to be under staffed and the wait took a while. The food did not seem to be a good as in the past."
},
{
"reviewID": 9925603,
"hotelid": 353,
"userName": "Liz8009",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient to shopping and other nearby activities.",
"frequencyID": 1,
"title": "Renovation 2012",
"comment": "The room was excellent, but it lacked a couple of things after we checked in. A book of the hotel's amenities and a telephone on the nightstand. I asked for the telephone twice but did not receive it. For anyone calling the room you must get out of bed before the call goes to voicemail. Didn't like staying during renovations to the hotel."
},
{
"reviewID": 9925687,
"hotelid": 1124,
"userName": "RobW60",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "North Carolina, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is excellent from the front desk to housekeeping to room service.",
"frequencyID": 3,
"title": "Highly Recommend This Hotel",
"comment": "My family stayed 6 nights (I was only there for 3). The staff was super friendly. I had surgery at one of the local hospitals and stayed in the hotel for a few days after discharge from the hospital since we live over an hour away. The restaurant (Shula's) was excellent and room service was great. Bed and pillows made it easy for me to rest comfortably until I felt good enough to go home. Super clean and comfortable."
},
{
"reviewID": 9925724,
"hotelid": 350,
"userName": "nictraveler",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "new jersey",
"arrivalMonth": "7/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Downtown close to lots of things, easy to get to and rooms have great views of the moutains",
"frequencyID": 2,
"title": "good place",
"comment": "this hotel had nice views and comfortable rooms. food and service were okay and the breakfast staff was always very welcoming and pleasant> really started your day off right whether for work or vacation."
},
{
"reviewID": 9925756,
"hotelid": 1162,
"userName": "tomrossi77",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Jacksonville, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is a fee for parking which kind-of stinks.",
"frequencyID": "",
"title": "Great get-away!",
"comment": "Really enjoyed this hotel! Excellent pool, excellent rooms and facilities! The fact that they had games and balls scattered around the pool shows they are willing to go above and beyond to make things fun for the kids."
},
{
"reviewID": 9925789,
"hotelid": 606,
"userName": "Irened73",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Succasunna, Roxbury Township, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient to colleges and shopping.",
"frequencyID": 3,
"title": "This stay was okay...",
"comment": "Room had ants, one of the pillows had blood stains, there was only a quarter roll of toilet paper and no extras in the room. We had to take bath tissue from the public restroom. The shower was stained and dirty. In addition a hotel employee mistakenly knocked on our door in the middle of the night and didn't even apologize for disturbing us. Lastly the wait at the restaurant for breakfast was too long and by the time we received it it was cold."
},
{
"reviewID": 9925795,
"hotelid": 380,
"userName": "dfindly",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "trip",
"comment": "It was a great hotel after we changed rooms."
},
{
"reviewID": 9925861,
"hotelid": 127,
"userName": "Hya143",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bowie, MD",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Room service was below expectations but solutions were offered and accepted. The hotel staff was extremely professional during the entire conference. Their attitude & service were exceptional.",
"frequencyID": 3,
"title": "The view was fantastic",
"comment": "My room overlooked the marina. The weather was excellent allowing us to sit on the balcony in the evening and truly enjoy the view."
},
{
"reviewID": 9925874,
"hotelid": 5608,
"userName": "Bex680",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Leeds UK",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The welcome team are really selling timeshares!",
"frequencyID": 3,
"title": "Friendly staff",
"comment": "We arrived after a long drive to be met my a friendly reception team. This was our first stay at a Belvoir so when we were passed over to the 'welcome team' we naively thought it would be just that. Instead it was a rather aggressive invitation to a sales pitch for time share. Now I didn't mind being asked the question but I did mind the onslaught that folloed our 'no'and refusal to accept that we didn't want to attend. We even asked him to respect our decision and he still carried on."
},
{
"reviewID": 9925921,
"hotelid": 664,
"userName": "AnthonyLV",
"overall": 3,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Las Vegas",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location",
"frequencyID": 3,
"title": "Needs Improvement",
"comment": "Had 3 occassions when the room key did not work and security claimed it could have been a faulty lock. Worse thing was that each time it happened my ID was locked in the room causing extreme inconvenience when dealing with the front desk staff."
},
{
"reviewID": 9926002,
"hotelid": 353,
"userName": "joy22",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Amhest, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Hotel has Quality CustomerServicel",
"comment": "The Hotel has an excellent Customer Orientated Staff"
},
{
"reviewID": 9926041,
"hotelid": 127,
"userName": "SFTourist",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Beware",
"frequencyID": 2,
"title": "Disappointment",
"comment": "Paid extra to have room in the tower. Booking confirmation said upper floor with marina or city view. Was given a bottom floor in the Lanai wing. The room had a terrible musty smell. Opened the balcony sliding door and the room door with the AC on to try to clear the smell, but to no avail. Carpet outside of the room was dirty, and room service dishes along the corridor were not cleared. Passed several staff members in the hallway who looked the other way. When I pointed out that the room was not what we had booked, was told that I would be given a $20 credit, but it hasn't shown up on my statement. This hotel needs help."
},
{
"reviewID": 9926163,
"hotelid": 1469,
"userName": "BB1979",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Dallas",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great renovation",
"frequencyID": 4,
"title": "Nice Additions",
"comment": "New renovation looks great. New restaurant and lobbby take advantage of the amazing views the property has to offer. You can now rent kayaks and ocean gear at hotel. Great staff. A nice break from some of the over sized resorts on the Big island."
},
{
"reviewID": 9926271,
"hotelid": 196,
"userName": "HappyGuest0212",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Michigan",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The wi-fi is not free",
"frequencyID": 2,
"title": "Free Wi-Fi",
"comment": "I think it is crazy that you would not offer free Wi-Fi. As a business traveler, this is not acceptable"
},
{
"reviewID": 9926366,
"hotelid": 220,
"userName": "keck",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Denver",
"arrivalMonth": "7/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The friendly customer service and great location",
"frequencyID": 2,
"title": "The hotel is one of my family's favorite venues!",
"comment": "The Steamboat Belvoir is one of my families favorite vacation spots and we try to come at least once a year! It is a perfect location with great amenities and the customer service is excellent!"
},
{
"reviewID": 9926496,
"hotelid": 1282,
"userName": "megs1120",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Longmont, CO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Everything was fantastic!!",
"comment": "Beautiful hotel! Very comfortable and clean. They also accept dogs! Great experience."
},
{
"reviewID": 9926588,
"hotelid": 196,
"userName": "LadyG",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 1,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Maine, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "stayed for a conference",
"comment": "The hotel had a great conference center, which is probably why it was selected for the conference I attended. My room was a tad dusty and there was a little bit of a film on the bathroom counter when I first arrived. Aside from those things and that the room had 2 beds when there was only one of me, everything was great."
},
{
"reviewID": 9926686,
"hotelid": 232,
"userName": "CRBY",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Anchorage, AK",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Room did not have proper sleeping for number booked",
"comment": "We booked online through hotwire and was guarenteed a room for 3 adults and one child. Upon checking in we were assigned a room with one double bed. I brought this up to the front desk and was told \"this is all we have we might be able to change you tomorrow night, we can throw in an an airmatress\". When reaching the room there was an airmatress thrown into the corner, not blown up, no sheets on top of it. The air matress had horrible stains on it. We inflated it (it was 12am at this point) and through the sheets on it we found on the bed. During the course of the night the air matress deflated and my mother-in-law was left to sleep on the floor. At check out the same person was at the counter and said that she had left a message on our room phone to get moved to a two bed room, but we did not receive the message in the room. I was very upset with the customer service when checking in, the clerk did not act like she even cared I had guests sleeping on the floor. I would not stay here again"
},
{
"reviewID": 9926766,
"hotelid": 1556,
"userName": "SalemE",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Scottsdale, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location is good, staff is wonderful at front desk.",
"frequencyID": 3,
"title": "nothing exciting about the stay",
"comment": "rooms need total remodel, parking gates do not work to the room keys. Staff is wonderful though"
},
{
"reviewID": 9926872,
"hotelid": 460,
"userName": "Seattle12",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Port Angeles, WA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very friendly and the rooms are great. They will make your dinner reservations for a sm. fee & hail you a cab. But most of all you will enjoy the amenities.",
"frequencyID": 2,
"title": "This hotel has great features",
"comment": "My room was great, the beds were confortable, the room was clean and very organized. I almost wanted to just stay in the room and order movies... but the Space Needle was calling my name! Will stay at the Belvoir again. One bonus... the cost of my car to stay in the parking garage was less than the web information had suggested."
},
{
"reviewID": 9926982,
"hotelid": 430,
"userName": "SBL24",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2011",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's in the same building as the PRU!",
"frequencyID": 4,
"title": "Convenience....meetings at the Pru!",
"comment": "Hotel is connected to the Pru...fabulous for meetings and convenience and weather. Shipping is great..staff is wonderful."
},
{
"reviewID": 9927024,
"hotelid": 1135,
"userName": "Miami",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Common rooms lovely. Don't get a room on the 2nd floor. There was an apartment pool right outside our only window/sliding door.",
"frequencyID": "",
"title": "Housekeeping",
"comment": "I was disappointed in the housekeeping service. I had to call the desk everyday with a list of things not replaced, ie, coffee, soap, creamer, etc."
},
{
"reviewID": 9927026,
"hotelid": 2003,
"userName": "CRBY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "LA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Good stay",
"comment": "Had a nice time in. San Diego over the weekend. Took wife an kids and did the sight seeing stuff and went to ocean. Room was nice and breakfast buffet was good. Place was busy with people but all was handled well."
},
{
"reviewID": 9927101,
"hotelid": 995,
"userName": "Roxanne",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Sacramento, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great access to Disneyland, but don't plan to spend much time at the actual hotel...",
"frequencyID": 4,
"title": "Problematic stay",
"comment": "While the room was nice, the toilet wouldn't flush, the shower/tub wouldn't't drain, the Club room had no directional signage and staff were poor at directions to it, and as a platinum member I am not supposed to be charged for access to the Internet, I have never been charged previously b/c I accessed it via my laptop while my daughter did for her ITouch, but this hotel charged me...very frustrating."
},
{
"reviewID": 9927119,
"hotelid": 1137,
"userName": "Jilli",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Fort Lauderdale, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Consistent!",
"comment": "This is my go to hotel when i come into town. Everyone is so friendly, great location, rooms are clean, and level of service is consistent. Thanks for being a great home away from home!"
},
{
"reviewID": 9927140,
"hotelid": 1021,
"userName": "Ray66",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Titusville, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 2,
"title": "Nice one night stay.",
"comment": "Family of four, two adults and two kids stayed for one night. We came over for a day at Busch Gardens. Suite was nice as the kids could watch TV in one room and the adults could hang in the other. Staff was friendly, parking was easy perfect for one night."
},
{
"reviewID": 9927160,
"hotelid": 3023,
"userName": "jodi61",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": "",
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "It's just OK",
"comment": "Would look elsewhere next time in town."
},
{
"reviewID": 9927173,
"hotelid": 1556,
"userName": "PasadenaTraveler",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Poor service and rooms need renovation",
"comment": "The front desk was understaffed on both days I was there, I had to wait 10 minutes to check-in and to ask questions."
},
{
"reviewID": 9927327,
"hotelid": 430,
"userName": "MrGrey",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Hawaii, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Pool/Fitness facility",
"frequencyID": 3,
"title": "Fenway Fitness",
"comment": "PrePaid -20% (could've had 30%!!) - good"
},
{
"reviewID": 9927449,
"hotelid": 3616,
"userName": "kevin59",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "CT",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "CT",
"comment": "Overall the room was very nice and great location"
},
{
"reviewID": 9927485,
"hotelid": 664,
"userName": "Cazman",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 2,
"title": "Great hotel, great location, great staff",
"comment": "I would highly recommend spending a night in this hotel. You will easily want to stay longer after experiencing the amenities and the staff."
},
{
"reviewID": 9927504,
"hotelid": 989,
"userName": "Sally25",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "great club level",
"comment": "Betty in the club is fantastic on Friday nite."
},
{
"reviewID": 9927546,
"hotelid": 350,
"userName": "Rojdav",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Convienient downtown location",
"frequencyID": "",
"title": "Good, but front staff needs improvement",
"comment": "The hotel itself was nice. There are only 2 problems. 1st. I had to call 3 times to get a copy of my invoice emailed to me! Very frustrating!"
},
{
"reviewID": 9927679,
"hotelid": 270,
"userName": "KathyR",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Atlantic City, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Check out the shoe bar on the second floor.",
"frequencyID": 3,
"title": "Belvoir Atlantic City",
"comment": "We were very pleased with this hotel. The staff was very nice and helpful. We loved the Miss America memorabilia in the lobby and on the second floor. My husband cannot walk and the hotel was easy for him to negotiate on his electric scooter. We also loved walking through the outlets on the way to the beach/ boardwalk."
},
{
"reviewID": 9927766,
"hotelid": 664,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great location for beach and proximity to airport",
"frequencyID": 2,
"title": "Great locations, rooms could be updated",
"comment": "We enjoyed our stay at the Belvoir. The staff was very friendly, particularly Fatima at the front desk and the beach attendants. The beach was great! Our room was adequate, but needed updating. There was a spot on the wall in room 140 that looked like a bug had been squashed and not cleaned up. The tub didn't drain properly and the shower curtain smelled of mildew. I didn't feel like it was up to Belvoir standards. The bed was really comfortable though! Loved that there was a Starbucks and Dos Caminos."
},
{
"reviewID": 9927793,
"hotelid": 865,
"userName": "Cchecat",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great outdoor trail behind property",
"frequencyID": 2,
"title": "Large room, great service",
"comment": "I spent only one night here and I will go back. My room was huge, staff was great and the location was awesome. Near a park and jogging trail. Room service was very good. I high,y recommend this hotel."
},
{
"reviewID": 9928025,
"hotelid": 3205,
"userName": "Mikie64",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, Az",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's a great location and the rooms are very nice........",
"frequencyID": 4,
"title": "A great hotel all in all......",
"comment": "Am a flight attendant and for me the location for a long layover is very important, and your hotel met that need...Really enjoyed my stay and will definately bid for more Denver nights. thanks again....."
},
{
"reviewID": 9928028,
"hotelid": 2017,
"userName": "Johnboy",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great rooms, comfortable, nice bar/restaurant",
"comment": "The staff is very friendly and love the Starbucks coffee in the rooms"
},
{
"reviewID": 9928197,
"hotelid": 1162,
"userName": "hs2971",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location, Service, Spa",
"frequencyID": 2,
"title": "Excellent Location, Great Service, Great Staffs",
"comment": "I was not expecting much because I was staying just one night. But, the location was excellent, close to Downtown Diseny, shopping malls, good restaurant, etc. Most of all, all the staffs were very friendly and nice. Great place to stay."
},
{
"reviewID": 9928319,
"hotelid": 1196,
"userName": "Jay125",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tucson,AZ/Office WI",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great SERVICE",
"frequencyID": 2,
"title": "GREAT HOTEL-GREAT SERVICE",
"comment": "It is a great Hotel at a great location in Pasdena."
},
{
"reviewID": 9928320,
"hotelid": 344,
"userName": "LovelyLady",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": "",
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/28/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Pay for parking or you will get a ticket on the side street.",
"frequencyID": 4,
"title": "Great but...",
"comment": "I enjoyed my stay there however when I checked my bank account. I was not aware of a $75 hold. Nothing was said when I checked in nor when I checked out. I called to ask what was I paying for and she responded saying it was a hold and would be back on your card in 72 hours. Well here it is Tuesday and I checked out Saturday morning and I still don't have my money back into my account. Other than not being informed of a $75 hold the stay was great."
},
{
"reviewID": 9957850,
"hotelid": 83,
"userName": "Angie47",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is great! Its in the center of everything! Love this place and the staff!",
"frequencyID": 4,
"title": "Absolutely amazing!",
"comment": "My stay here was so awesome. The entire staff was great! First class service all the way. Jason checked me in and my room wasnt ready but he had the staff rush to get it cleaned and then he called when it was ready. Louis was also very helpful throught the lobby all 3 days. The rooms were clean and spacious. I will definately be returning. I have absolutely no complaints. A1 service at this hotel."
},
{
"reviewID": 9957883,
"hotelid": 468,
"userName": "Bf1971",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "West Palm,fl",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great room service",
"frequencyID": 3,
"title": "Excellent Hotel",
"comment": "Couldnt have been better!!!"
},
{
"reviewID": 9958010,
"hotelid": 3205,
"userName": "Chope",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 2,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Arizona, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Right off the 16th street mall",
"frequencyID": 3,
"title": "quarterly work stay -",
"comment": "Staff usually is very polite. My room was dusty, lights didn't work, toilette didn't flush... I stay here (per work) quarterly. When the hotel has room I get a larger room. This time, I was in a closet."
},
{
"reviewID": 9958055,
"hotelid": 992,
"userName": "Bsjw",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Philadelphia, PA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff are very professional and pleasant. They appear to be there to help satisfy your needs.",
"frequencyID": "",
"title": "Great place for a local weekend getaway",
"comment": "The staff there are very professional and pleasant. The facilities are very clean and comfortable; you almost forget that you are in West Philadelphia. If I had to change something it would parking. Guest parking should be free or atleast discounted to half of what they charge now."
},
{
"reviewID": 9958065,
"hotelid": 83,
"userName": "ChicCher",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Central Coast, California",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location is great for Universal Studio as well as The Glendale Galleria shopping mall",
"frequencyID": 4,
"title": "Excellent Service and Staff",
"comment": "From the minute we checked in until the time we checked out, we were greeted with superb service from a friendly, efficient staff. The hotel is very \"touristy\" due to it's location right next door to Universal Studios. It's not a luxury hotel, so don't expect that. We stayed there as guests at a 500 person wedding reception at the Grand Ballroom which was adequately done. The breakfast buffet is highly recommended."
},
{
"reviewID": 9958073,
"hotelid": 3054,
"userName": "Icral222",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Older and needs remodeled.",
"frequencyID": 2,
"title": "This hotel was disappointing.",
"comment": "We made reservations several months in advance and guaranteed with a credit card. When we arrived at 4pm, they had no rooms. They said housekeeping was slow, they gave us a horrible room that only had a sofa with a pullout bed. There was no closet to hang our clothes and it was nasty. The air conditioning didn't work and it was 88 degrees. I would not recommend this hotel. It needs a serious overhaul."
},
{
"reviewID": 9958091,
"hotelid": 33,
"userName": "gingerx3",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "new jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "dont sleep on the beds and eat out",
"frequencyID": 3,
"title": "disssapointed",
"comment": "Wanted an xtra cot for room answer NO...The beds are so hard very uncomfortable...Listened to a barking DOG in closeby room...Food for the wedding was GROSS overcooked and flavorless"
},
{
"reviewID": 9958106,
"hotelid": 1725,
"userName": "Lamar",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 4,
"guestFrom": "Orlando, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff is great!",
"frequencyID": 3,
"title": "Best Hotel In Orlando, Florida",
"comment": "Have stayed there many times and it is the best hotel in Florida bar none! Location and staff are the absolute best!"
},
{
"reviewID": 9958134,
"hotelid": 1469,
"userName": "Frank75",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Milan, Italy",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location, friendly staff",
"frequencyID": 4,
"title": "Nice hotel and nice location. Quality of service needs to improve.",
"comment": "Overall good experience. Nice location, comfortable room, nice pool and very friendly staff."
},
{
"reviewID": 9961708,
"hotelid": 430,
"userName": "Olivier",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Paris, France",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfectly situated",
"frequencyID": 4,
"title": "Excellent choice for Boston",
"comment": "Very well situated with direct access to the Prudential shopping center, multiple lunch and dinner options as well as the subway. Great staff, nice views of Boston. Splendid pool."
},
{
"reviewID": 9961727,
"hotelid": 3207,
"userName": "MR5825",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "very comfortable",
"frequencyID": 3,
"title": "very comfortable",
"comment": "The hotel was very clean and neat. Price was reasonable. The staff was more than eager to please. The only downside, I thought it was ridiculous that they make you pay for internet service"
},
{
"reviewID": 9961968,
"hotelid": 1046,
"userName": "MJ09",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Wichita Falls, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Great hotel!!",
"comment": "We enjoyed our stay at this hotel. Staff was very courteous and met the needs we had. The bathrooms are slightly smaller than I had expected, but the beds were comfortable. It was also a couple of blocks from bricktown, which made it very nice to be able to walk to. Great hotel!!!"
},
{
"reviewID": 9961971,
"hotelid": 814,
"userName": "bulldog357",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Virginia, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is right on the beach.",
"frequencyID": 4,
"title": "The hotel room",
"comment": "To start it appease as if I was placed on a floor set aside for pets. I was placed in a room with a very skinny window near the cileling with absolutely no view to the outside at all. Out of all my travels I was very disappointed with the bed. It was to softand uncomfortable. I really Sid not think this was worthy of 7000 points. I also had to stretch to give this hotel an overall rating of 3stars."
},
{
"reviewID": 9961987,
"hotelid": 1391,
"userName": "Heydeb",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Wild horse pass",
"comment": "Everything about the resort was great"
},
{
"reviewID": 9962000,
"hotelid": 802,
"userName": "deke4161",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Cincinnati, OH",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Check in needs attention",
"comment": "My email confirmation stated that I was confirmed in on the club floor with continental brkfst in club lounge. When I checked in, the front desk guy told me I was not on the club floor - standard room only and \"we don't have a club floor\". I didn't get my breakfast voucher until that evening when I went back to the front desk and the lady gave it to me. She stated that I should have been on the club floor when I checked in. That happened to several of our guest in our group. I've done a meeting at this hotel, can't say I'll do it again soon."
},
{
"reviewID": 9962046,
"hotelid": 232,
"userName": "JayDee",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pittsburgh, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Average",
"frequencyID": 2,
"title": "Adequate, older, limited parking",
"comment": "The hotel was fine and the staff was very nice and attentive. My room was old and tired and although I am a Grandbourne Preferred Guest, we recieved the handicap room on the first floor. There were wedding guests in the hallway until the wee hours, so it was a little noisy. I am told that the fitness center is nice, but it is not on-site and requires a shuttle ride, so I didn't go. The only other issue was that there was not enough parking in the main lot, so we had to park a significant distance from the hotel and be shuttled to and from our car. Overall, the stay was average."
},
{
"reviewID": 9962049,
"hotelid": 1582,
"userName": "Nette",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Atlanta, GA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location",
"frequencyID": 1,
"title": "Great Experience",
"comment": "This was a trip to celebrate my daughters birthday with a couple of friends.The staff was very accomodating and friendly.The club area was also a great plus."
},
{
"reviewID": 9962185,
"hotelid": 468,
"userName": "DisneyBetsy",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Clifton Park, NY 12065, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Loved the Dolphin",
"comment": "We needed a place to stay for the first two nights of our Disney vacation. Joel at the front desk is so kind and helpful...he set the tone for our entire stay. We were tired and ordered room service and had it delivered on a portable table that we put in front of the window and watched the Epcot fireworks. The boats to Epcot and Hollywood studios made it easy to get into the parks...overall, a great place to stay."
},
{
"reviewID": 9962215,
"hotelid": 421,
"userName": "EricG1954",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cherry Hill, NJ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "In the middle of NYC",
"frequencyID": 2,
"title": "great location",
"comment": "This hotel is in a great location with access to times square, theaters, and the subway to get you to every other part of NYC. The room was clean and the staff treated us well."
},
{
"reviewID": 9962218,
"hotelid": 196,
"userName": "traveler365",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Minneapolis, MN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Great Downtown Stay",
"comment": "The room was large enough for the 2 nights we stayed there, and the views were great of the Chicago river and downtown. Very comfortable bed, bedding, and furnishings. Hotel staff were very friendly and accomodating. My only complaint is that the bathroom decor could use some refreshing, as it does not compete with the modern look of some newer hotels."
},
{
"reviewID": 9962219,
"hotelid": 2017,
"userName": "Trvlgal",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Tampa Bay, Florida",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel is convenient to the airport and just a short drive into Charleston. I believe the hotel offers a free shuttle service.",
"frequencyID": 4,
"title": "Great hotel",
"comment": "The Belvoir Charleston Airport is a great hotel option in the Charleston area. The staff are very pleasant and the rooms are comfortable, clean and quiet. The club room had an excellent selection for breakfast. I would stay here again if I was visiting the area."
},
{
"reviewID": 9962534,
"hotelid": 1324,
"userName": "JeffD",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Aberdeen, SD 57401, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "We are always guaranteed a nice clean place to stay!",
"frequencyID": 4,
"title": "Consistency",
"comment": "Always stay here when traveling to the cities. Convenient location, always clean and friendly staff."
},
{
"reviewID": 9962743,
"hotelid": 197,
"userName": "sadies",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Birmingham, AL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "location",
"frequencyID": "",
"title": "repeat stay",
"comment": "We have now stayed at your hotel for about seven years ( missing only the year with the earthquake and hurricane!!). Still enjoy the people and view and ambiance!! see you next year !!!!"
},
{
"reviewID": 9962752,
"hotelid": 3052,
"userName": "bknice",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Lauderdale, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Quiet and convenient to subway lines...and SoHo shopping district",
"frequencyID": 3,
"title": "Great Hotel...Great Location",
"comment": "Everything was great...the staff greeted me and recognized me from before...very nice. My only complaint was that I could not log into my Mac accounts using the free computers in the lobby...they are PCs and the page would time out when trying to log into iCloud...so I couldn't use the free computers...I had to pay for internet in my room."
},
{
"reviewID": 9963240,
"hotelid": 270,
"userName": "Gorjus37",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Belvoir Atlantic City is pet friendly",
"frequencyID": 4,
"title": "Pet Friendly",
"comment": "I understand folks have pets and some consider their pets their children, but the amount of dogs that paraded around the hotel was alarming. People that are afraid of dogs, allergic to dogs were not considered when the Belvoir Atlantic City took on the pet friendly action. How is the rooms really cleaned once the dogs leave? Their hair fibers are left behind as well as their scent. I'm not a fan of enclosed pet friendly facilities."
},
{
"reviewID": 9963317,
"hotelid": 1282,
"userName": "Book",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient location; easy access;",
"frequencyID": 2,
"title": "Steamy bathroom",
"comment": "Belvoir Iowa City was excellent facility with one exception - there was no fan in the bathroom in our room and when showering the room and mirror steamed up. Other than that, all aspects of our stay receive high marks. I would recommend this Belvoir to friends."
},
{
"reviewID": 9963398,
"hotelid": 760,
"userName": "lisa2002",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "key west",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Ready for a hurricane",
"frequencyID": 3,
"title": "Great Hotel",
"comment": "I loved it!! nice comfy rooms, staff was great."
},
{
"reviewID": 9963557,
"hotelid": 90,
"userName": "TTDG",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Alexandria, VA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "This hotel room was awesome, clean, very quite and most importantly affordable.",
"comment": "This hotel room was awesome, clean, very quite and most importantly affordable."
},
{
"reviewID": 9963564,
"hotelid": 96,
"userName": "TRAVELLER09",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "KC MO",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Friendly Staff/Great Location",
"comment": "I liked this hotel. The staff was friendly and it was conveniently located in the market area. The hotel rooms are a litttle dated but clean and comfy. The price is reasonable, too."
},
{
"reviewID": 9963618,
"hotelid": 3205,
"userName": "JulieG",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great fitness center!",
"frequencyID": 4,
"title": "Best hotel gym!",
"comment": "We recently stayed at the Belvoir Downtown Denver for the USA Pro Cycling Challege. The hotel location was great for the race and also for dinner and entertainment. I was most impressed by the hotel gym. Used to working out in hotel gyms slightly larger than a closet. The gym at the Belvoir Denver was a full size workout facility...very impressive. We would definitely stay again!"
},
{
"reviewID": 9963622,
"hotelid": 1364,
"userName": "Williams",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is wonderful. They are very helpful.",
"frequencyID": 3,
"title": "great weekend",
"comment": "This was a special weekend for me and my family. My niece is in pharmacy school and we attended the white coat ceremony. The hotel is accessible to the highways and the staff was very helpful. I cant say enough about the frontdesk staff. The lady (black and don't know her name) has customer service down to a science. The other hotel staff was very kind and nice as well."
},
{
"reviewID": 9963845,
"hotelid": 3616,
"userName": "Seanp928",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Stratford, CT",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Clean and Friendly",
"comment": "My wife and I enjoyed our stay at the hotel. The staff were very friendly. The room was clean and had everything we needed."
},
{
"reviewID": 9964589,
"hotelid": 96,
"userName": "RobinG",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Austin, TX, USA",
"arrivalMonth": "9/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The front desk people are excellent.",
"frequencyID": 2,
"title": "Front Desk....Makes it worth the stay!!",
"comment": "We had a great stay all around; HUGE kudos and thanks to Tamara at the front desk!!! She has an amazing energy, personality, and attitude!! She is why we continue to come back. Thanks so much for making us feel at home!!!"
},
{
"reviewID": 9964894,
"hotelid": 344,
"userName": "JEF822",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chester, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great location. Very clean, friendly staff, and easy to get to beaches and close to airport.",
"frequencyID": 3,
"title": "Great time in LAX",
"comment": "It was our first time to LAX and we were extremely happy an impressed with the way the Belvoir Hotels front desk staff was very friendly, efficient and knowledgeable of the hotel and area. We were grateful for the way Martha from housekeeping kept our room very clean and tidy every day we were there. We feel Martha should be commended for her hard work ethic to the Belvoir Hotel."
},
{
"reviewID": 9964932,
"hotelid": 1177,
"userName": "Jason420",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Warwick, NY 10990, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Phenomenal!",
"comment": "Panoramic suite had great views and the room was clean, neat and worthy of what it cost to stay there. Very comfortable and classy! I would definitely go back!"
},
{
"reviewID": 9965951,
"hotelid": 460,
"userName": "KatieH",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Kansas City, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great location and view",
"comment": "Great view from the 25th floor, perfect location to everything in downtown Seattle -very impressed with our stay!"
},
{
"reviewID": 9967079,
"hotelid": 353,
"userName": "Sloane",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Houston, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Centrally Located, comfortable rooms",
"comment": "All of the staff were exceptionally friendly and professional. The bed was very comfortable, room was spotless and the service was excellent. I highly recommend this hotel."
},
{
"reviewID": 9968503,
"hotelid": 664,
"userName": "AIR219",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort Lauderdale, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Its right on the beach, great pool area and very kid friendly.",
"frequencyID": 2,
"title": "l LOVE THIS HOTEL!!",
"comment": "This hotel is right on the beach. Beautifully decorated; Rooms are the right size and the beds are very comfortable. Will definitely be back."
},
{
"reviewID": 9971671,
"hotelid": 1474,
"userName": "Parchies",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Chattanooga, TN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Quality lacking",
"comment": "I had heard good things about the Belvoir hotels but my stay was below expectation. The room did not come with a fridge, the bed was not on the foundation, it rocked back and forth, the AC unit did not distribute air across the room, it pointed in the direction of the curtain and was not adjustable to below 60 degrees. The pipes were all visible under the sink, the toilet was missing bolts. The only \"good\" thing about this hotel is that the hotel is on the the shuttle route. We did not use the pool or fitness center but I cannot recommend this hotel to anyone."
},
{
"reviewID": 9971680,
"hotelid": 92,
"userName": "Omar15",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Temple Hills, MD",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's security and service is excellent.",
"frequencyID": 2,
"title": "Great Amenities",
"comment": "I recommend this hotel as a great place to stay. It has great amenities and is certainly secured for its customers."
},
{
"reviewID": 9971706,
"hotelid": 1391,
"userName": "Jen613",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Flagstaff, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Expensive",
"frequencyID": 3,
"title": "This hotel facilities was great for the family but food was not",
"comment": "We enjoyed our stay. We had 3 rooms it was nice and comfortable- we would've ordered a suite but they were all sold out. I was not impressed with the cost of food and the taste of the food. We feel it needs improvement. For the overall cost of the trip for just 2 days we could've flown to Hawaii. I do not think we will be coming back with the entire family."
},
{
"reviewID": 9971724,
"hotelid": 353,
"userName": "NolaTraveler2012",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Belvoir New Orleans",
"comment": "We stayed during renovation and construction period. However, this hotel will be remarkable when complete."
},
{
"reviewID": 9971729,
"hotelid": 1113,
"userName": "klamar67",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Cincinnati, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is a very clean hotel & the staff our very friendly.",
"frequencyID": 2,
"title": "This hotel was top notch",
"comment": "The hotel was very affordable for all the amenities it offer."
},
{
"reviewID": 9971733,
"hotelid": 1726,
"userName": "mrslyadee",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Myrtle Beach, SC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Luxury",
"frequencyID": 2,
"title": "Surprise Fees",
"comment": "unhappy about surprise fees"
},
{
"reviewID": 9971761,
"hotelid": 3115,
"userName": "LadyD63",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lexington,KY",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This is a great hotel and the location is great!",
"frequencyID": 2,
"title": "Great hotel!",
"comment": "Excellent facility, location was great, accommodations were excellent. Only disappointment was the pool which was very small and could only hold a few persons, so I was unable to swim."
},
{
"reviewID": 9971814,
"hotelid": 421,
"userName": "FamilyPerson",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy access to everything. Extra clean and comfortable.",
"frequencyID": 3,
"title": "Very Comfortable",
"comment": "Simple one night stay in the city with my family. Very clean, comfortable room. Friendly check in. Needed a restaurant recommendation and got a good selection from the concierge. Lots of \"stuff\" within walking distance. Will stay here again without question."
},
{
"reviewID": 9971824,
"hotelid": 196,
"userName": "Butter",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Michigan",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "great rooms",
"frequencyID": 2,
"title": "Butterfield",
"comment": "rooms were great, Poeple were very helpful"
},
{
"reviewID": 9971840,
"hotelid": 951,
"userName": "Torino59",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York,NY",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Good hotel with some room for improvement",
"comment": "This past stay might have been my fourth or fifth in the last twelve months and it is rather awkward to have to say that some of the Staff at the Reception,even upon check in,does not make a BPG Gold member feel somewhat welcome and special. I travel frequently and have never received such a cold impersonal treatment. A little polishing up and improvement in their public relations skills would not be a bad idea. Furthermore,the inconvenience of having a non functional ice machine on the Club floor where I was staying and having to run down to the fourth floor every time I needed ice did not contribute at making my stay very comfortable. Another feature which I think should be part of the rooms is a personal safe. The parking situation was totally catastrophic friday and saturday night.We were obliged to have to park in the parking lot of the neighboring hotel."
},
{
"reviewID": 9971848,
"hotelid": 3576,
"userName": "afgarcua44",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Miramar, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Easy access and great customer service",
"frequencyID": 4,
"title": "Great Customer Service",
"comment": "Great Front Desk Service."
},
{
"reviewID": 9971849,
"hotelid": 1523,
"userName": "RogerDodger",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Indian Harbour Beach, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The people working there are very friendly and really take care of their guests.",
"frequencyID": 2,
"title": "Belvoir San Juan convention Center",
"comment": "The hotel is nice, very clean, and the people working there are very friendly and helpful. I like that the gift shop opens at 7am and doesn't close until 9pm. For people that are staying there for business, these hours are important. The hotel has a good variety of restaurants and bars, plus the casino. There is live entertainment in the bar and casino several nights of the week. The pool area is large and well kept."
},
{
"reviewID": 9971871,
"hotelid": 83,
"userName": "1/1/1952",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Portland, OR, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very convienient to attractions revolving around Hollywood and Universal Studios",
"frequencyID": 3,
"title": "Room and Restaurant Service",
"comment": "The room and maid service was very good. The staff was very friendly, prompt and attentive. Although the restaurant facility itself was average, the staff was excellent and the food was prepared well."
},
{
"reviewID": 9971897,
"hotelid": 1496,
"userName": "nancy86",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "jfk",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Just excellent service",
"comment": "Just excellent service, especially the girl who checked me out. Everyone is so friendly and attentive."
},
{
"reviewID": 9971898,
"hotelid": 1959,
"userName": "Jewel58",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location!",
"frequencyID": 2,
"title": "This hotel was everything I expected!",
"comment": "First time staying at this hotel. Very impressed with the atmosphere, room, lush tropical grounds. Fantastic pool and spa! Close to major roads, shopping, beach. Walking distance to Rock Bottom Restaurant, CVS, Whole Foods. Friendly staff. Overall wonderful experience. Will book here again!"
},
{
"reviewID": 9971904,
"hotelid": 606,
"userName": "tpthertz",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Taking my daughter to school",
"comment": "I stayed here because it was convenient to Champlain College. It was a bit pricey for what it was. Nothing special - but it worked."
},
{
"reviewID": 9971913,
"hotelid": 1556,
"userName": "Steve35",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arizona",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "HIgh parking fees and horrible dining experience.",
"frequencyID": "",
"title": "Retraining is a must!",
"comment": "For a hotel from the Grandbourne family, I found this establishment extremely lacking. The front guest service was outstanding, they were very helpful; however, all of the workers in the hotel restaurant were rude and almost non-existent. At one point we waited 15 minutes for our server to return to the main room, there was only one other guest. In addition, a hotel of the Belvoir caliber that charges $10 for internet and $14 for parking daily is just tacky. For the money you pay already this should not be the case. Also a heads up would have been nice."
},
{
"reviewID": 9971914,
"hotelid": 83,
"userName": "Leeward2012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "California, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent location for Universal City and very good access for locations in and around the San Fernando Valley.",
"frequencyID": 2,
"title": "Great location",
"comment": "The Belvoir Universal is not only close to Universal City and City Walk but close to major freeways linking most of Los Angeles. Great resort for families with children--pool, hot tub, etc."
},
{
"reviewID": 9971974,
"hotelid": 96,
"userName": "BH72",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "This hotel did not meet my expectations for a BPG property",
"comment": "The staff was friendly enough and the outside of the hotel was well kept. The lobby area was also very nice. The hallways and elevators were extremely hot and humid and odorous. The rooms were very tight and dated. My reservation detailed a room with two doubles on a BPG Preferred Guest floor, but when I arrived there was a mix-up and I got placed in a different room. Overall the stay just didn't match-up with my experience with BPG properties."
},
{
"reviewID": 9972096,
"hotelid": 1047,
"userName": "DfG12",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Los Angeles",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The hotel is in a great location and I would go back in the hope that my most recent experience was a fluke and not representative of the general overall service.",
"frequencyID": 2,
"title": "Hopefully a fluke . . .",
"comment": "I've stayed at this location in the past and found it comfortable, clean, quiet, etc. Unfortunately, during my most recent past stay, I did not have the same experience. There was a gamer tournament in the hotel and it was quite noisy and trash was strewn about the common areas. I could get past this. What disturbed me, however, was there was no toilet paper in my room when I checked in and it took over an hour and a second call for someone to respond. Likewise, I never got my voucher for \"going green\" and declining housekeeping. However, someone came in to clean but stopped halfway through -- the soap, shampoo, conditioner, and other amenities were thrown into the trash can that was left on the bathroom counter but not replaced and thebath mat and towels I'd hung to dry were removed and not replaced so I had none of those items available for my shower. Fortunately, the shower gel remained and I was able to dry off with the hand towels before checking out. Based on the length of time I had to wait for a response to the prior evening's request, I didn't bother to call down for replacement items. I had a plane to catch and did not want to be late."
},
{
"reviewID": 9972191,
"hotelid": 111,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff are well trained and very professional.",
"frequencyID": 2,
"title": "Hotel Stay",
"comment": "Thie hotel is a good hotel. The fan in the bathroom blowed continuously and was loud. The technician checked it and stated that it was louder in some rooms than others. The noise from the fan was quite annoying. I alos noticed that the tub was stained and the carpet was clean. Other than these things, the room was nice and the hotel atmosphere was great!"
},
{
"reviewID": 9972258,
"hotelid": 865,
"userName": "cookie11",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "greet service",
"frequencyID": "",
"title": "wonderfull",
"comment": "wonderfull place to stay at"
},
{
"reviewID": 9972289,
"hotelid": 127,
"userName": "Taco",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Santa Monica, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The beds are sooo comfortable!",
"frequencyID": 3,
"title": "Great Hotel, great price",
"comment": "What a wonderful hotel to stay in. It was my first time in San Diego and I knew nothing of the area.. The hotel delivered everything it promised.. Comfy king sized bed (LOVE the sleeper beds!) with a balcony that overlooked the marina. It was clean, safe, quiet and just an overall good deal. The grounds are beautiful and we took a dip in the pool, relaxed in a hammock and explored the different excursions offered on the water! The staff was friendly and helpful.. Parking was easy and available and we were a quick 10 minute drive to downtown. if you need a last minute deal or place to crash for the night, this is a great option! I dont have a family, but it seemed very kid friendly with lots of games and activities - rent bikes, ping pong and air hockey tables in a game room.. but I wasn't bothered by the kids.. you can definitely have a romantic stay as well."
},
{
"reviewID": 9972331,
"hotelid": 430,
"userName": "Joe1109",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great Hotel",
"comment": "Loved it but the elevators were a bit slow. Otherwise was perfect!"
},
{
"reviewID": 9972354,
"hotelid": 1282,
"userName": "CaliKid",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Oakland, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The best location in Iowa City. Do not need to use a car when staying here.",
"frequencyID": 2,
"title": "Best hotel in Iowa City",
"comment": "The rooms were fantastic. The staff was helpful and accomodating. The location is perfect. Great breakfast buffet, and a wonderful dinner menu. A \"must stay\" in Iowa City."
},
{
"reviewID": 9972398,
"hotelid": 91,
"userName": "Genny2g",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Las Vegas, nv",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This is a centrally located suite property with nice amenities.",
"frequencyID": 4,
"title": "Comfortable room",
"comment": "Belvoir suites elk grove was a nice property staffed by friendly people."
},
{
"reviewID": 9972402,
"hotelid": 1995,
"userName": "Schatzie",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very clean-good location.",
"frequencyID": 1,
"title": "Minor Problems",
"comment": "Basically the hotel was nice- very clean."
},
{
"reviewID": 9972588,
"hotelid": 1021,
"userName": "mary212",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fort myers Beach, fl",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "beautiful hotel",
"comment": "nice hotel location good, pool is lke a gym pool not too inviting"
},
{
"reviewID": 9972643,
"hotelid": 139,
"userName": "deandog",
"overall": 1,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Charges card even when using point!",
"comment": "I used points for this room,but my credit card was still charged.I asked about it when checking out and they said call when manager is here.Did that and they said they would credit my card,no ! Called back and still not. y credit card was looking into it."
},
{
"reviewID": 9972651,
"hotelid": 3205,
"userName": "suzzy",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Illinouis",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very Clean and great location",
"frequencyID": 2,
"title": "Great Location Lots to do",
"comment": "Great Food and atmosphere"
},
{
"reviewID": 9972710,
"hotelid": 468,
"userName": "FlashMinion",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Dracut, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Family & Kid Friendly",
"frequencyID": 2,
"title": "Location & Amenities",
"comment": "Spent 8 days and 8 nights. Hands down the best place to stay if you're going to Disneyworld! Beds are amazing, plenty of dining options. Can't wait to go back!"
},
{
"reviewID": 9972727,
"hotelid": 468,
"userName": "Skyjam",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "NY",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "This not a cheap hotel its needs to reflect its deluxe status which right now is not happening.",
"frequencyID": 2,
"title": "Very disappointed!",
"comment": "We have stayed at the Dolphin before and looked forward to our 12 night stay. We were very disappointed in the rooms. There was a FOUL smell in the hallways from construction and ear popping drilling first thing in the morning. Staff was only semi helpful. We had 3 different rooms in the first day..Did I mention my luggage was missing for an entire day.The rooms are in desperate need of updating and the drawers made our clothes smell musty. I have recommended this hotel to many friends and family in the past and we were so looking forward to our visit. I have never in my life felt the need to complain about a hotel I have stayed at but this was just so awful. The bright side is the grounds and pool area are beautiful and the location cant be beat . I feel like I need a vacation from this vacation and not in a good way."
},
{
"reviewID": 9972735,
"hotelid": 83,
"userName": "aztravelers",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Arizona, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "We asked for certain accomodations at the hotel and all of our requests were met. The staff truly went above and beyond!",
"frequencyID": 2,
"title": "great hotel! close to universal studios",
"comment": "The hotel staff were so friendly and helpful. Everyone went out of their way to make us comfortable. We had a great experience at the hotel thanks to the wonderful staff. Also enjoyed being so closed to Universal Studios and CityWalk. Not having to park our car or worry about that was great!"
},
{
"reviewID": 9972810,
"hotelid": 33,
"userName": "Denise54",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Rochester, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean rooms and great staff",
"frequencyID": 3,
"title": "My hotel experience was great!",
"comment": "The hotel is clean and well maintained. The staff is very friendly and helpful. The rooms are spacious, clean and inviting. The beds are sooo comfortable! I would definitely recommend this hotel to my friends, family and colleagues. Very satisfied with my stay and I will be back."
},
{
"reviewID": 9972892,
"hotelid": 3620,
"userName": "Mynee",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Port St. Lucie, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Perfect location",
"frequencyID": 4,
"title": "Outstanding staff!",
"comment": "This is our fourth stay at Belvoir Miami Airport and we look forward to a return visit! Special kudos to Miguel in the bar restaurant and David at the front desk."
},
{
"reviewID": 9972917,
"hotelid": 1196,
"userName": "mryh",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Los Angeles, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Service provided.",
"frequencyID": 1,
"title": "Roller Bed",
"comment": "The Cot or Roller Bed was very comfortable."
},
{
"reviewID": 9972919,
"hotelid": 127,
"userName": "mikie",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "loved hotel except for below",
"comment": "did not get upgraded. Was told by man at check in that the room was best. I was very unhappy with the room that I paid EXTRA points for and was told by Grandbourne that it was the best room. I called to ask if there was a better room, Nora said yes and I told her above and it was my wifes birthday ; after 3hours I got a GREAT room, the one I should have gotten in the first place, was surprised that for inconvience no SORRY or DRINK"
},
{
"reviewID": 9972928,
"hotelid": 989,
"userName": "stephanie29",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "this hotel was great",
"comment": "we loved staying at this hotel it was really great, our room was clean and very nice. we would be staying here again.."
},
{
"reviewID": 9972999,
"hotelid": 881,
"userName": "Robert59",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "great service",
"comment": "I needed some help finding a local busniess. The front desk went above and beyond the call of duty"
},
{
"reviewID": 9973040,
"hotelid": 713,
"userName": "Patricia62",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Rio Ranch, NM",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Conveniently located to high end shopping and restaurants.",
"frequencyID": 3,
"title": "The mini suite was great!",
"comment": "The king bed was as comfortable as home. The bathroom had two separated sinks and the closet was very large."
},
{
"reviewID": 9973110,
"hotelid": 460,
"userName": "boob",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "noise",
"comment": "family w/kids next door was too loud"
},
{
"reviewID": 9973210,
"hotelid": 1391,
"userName": "Shar13",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Rolla, MO",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent food for conventions",
"frequencyID": 2,
"title": "This hotel has great features.",
"comment": "I would have preferred to know when I checked in that the house keeping services and bell staff automatically received a gratituty instead of at checkout.."
},
{
"reviewID": 9973213,
"hotelid": 802,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Ohio",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "will not get a good night sleep and staff is not very friendly",
"frequencyID": 4,
"title": "High price for bad experience",
"comment": "Beautiful view, horrible location, trains come through every 30 minutes and wake you up, staff is extremely unfriendly and rude. Breakfast bar is almost horrible if not unhealthy. Undercooked food."
},
{
"reviewID": 9973223,
"hotelid": 2003,
"userName": "CRBY",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Daleville, AL",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Parking is tough",
"frequencyID": 1,
"title": "Last weekend before school",
"comment": "Family went out for last vacation before school starts. Had a good stay. Room was big enough and staff was great. Very busy with lots of people. That's San Diego I guess."
},
{
"reviewID": 9973308,
"hotelid": 1291,
"userName": "jswell",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "fw tx",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "stay",
"comment": "i thought the hotel was absolutely gorgeous. extremely professional staff and the rooms were exceptionally nice due to the price i paid. i would recommend this hotel to anyone"
},
{
"reviewID": 9973322,
"hotelid": 96,
"userName": "nick06",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It is an all suites hotel.",
"frequencyID": "",
"title": "This Hotel has a excellent staff and great rooms....",
"comment": "The Hotel itself has fabulous amenities like a resturant, snack shop, bar, pool, gym, washer & dryer. This property is on a huge lot with mature trees . It is well kept and very clean, Housekeeping and maintenance are always prompt &.nice. The general manager is excellent at his job and really seems to go the extra mile to keep his guests satisfied. My stay has been a \"10\"."
},
{
"reviewID": 9973358,
"hotelid": 1143,
"userName": "Fendi",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Antonio, TX",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Old but Excellent",
"comment": "It is an old facility but service and upkeep are excellent."
},
{
"reviewID": 9973407,
"hotelid": 1998,
"userName": "SandyMc45",
"overall": 2,
"roomComfort": 5,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Heridon, Virginia",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "They put an additional hold on your card for \"extras\" that they don't bother to explain to you, and they sure don't help you resolve.",
"frequencyID": 2,
"title": "Seriously Lacking Personal Service",
"comment": "It's a nice hotel. A little difficult to find, but nice. However, I'm still trying to get an answer as to why there is still an additional $57.50 hold on my debit card. I've called. I've emailed. I've even contacted my bank. I was told the hold would either stay for 15 days OR the Belvoir can fax a release verifying I owe no additional monies. Except I CANNOT get anyone from Belvoir to give me the time of day, let alone assist me with removing this hold. Its too bad because it is a nice hotel, but given the lack of personal service, I'd rather stay somewhere else."
},
{
"reviewID": 9973444,
"hotelid": 197,
"userName": "persianrug1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Huntingdon Valley, PA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Wonderful staff and service",
"frequencyID": 2,
"title": "Antique show dealer's experience",
"comment": "This was the closest hotel to the show"
},
{
"reviewID": 9973448,
"hotelid": 636,
"userName": "philo",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Montreal, QC, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "it looks great on the outside but it needs to be modernized on the inside especially the sign in desk that looks quite let down",
"frequencyID": 4,
"title": "status of this Belvoir site",
"comment": "My family and I were surprised by the state of the main lobby of that hotel and in particular the sign in desk that looks like a plywood framing with stain applied...."
},
{
"reviewID": 9973478,
"hotelid": 5607,
"userName": 1277,
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "PA",
"arrivalMonth": "7/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "They want to sell units not make your stay nice",
"frequencyID": 4,
"title": "Don't stay here too many other BPG options nearby",
"comment": "Check in is an absolute nightmare and your room will not be ready. Oh yea after you check in and come back to pick up your key you have to wait n check in again. No Platnium recognition did not get points promised or stay credit as promised. Room smelled like mild and they would not move us no upgrade. Wanted us to leave so they could bring a machine to clean the air in the room. Clothes dryer did not work n they did not fix. Food is expensive. Pools are ok location is good. They want you to buy if you. Don't of they don't think you will you get crappy surface. Really. Should be dropped from BPG or be cat1"
},
{
"reviewID": 9973502,
"hotelid": 430,
"userName": "balu786",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "GA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Location and excellent services and courteous staffs",
"frequencyID": 2,
"title": "Great Location and excellent services and courteous staffs",
"comment": "I am thankful to your check-in desk service specialist help in accommodating my early check in request. I got the room in 2123 with extra $20 per day for Club level privilege. The room was much smaller than I thought and the club was closed on Saturday for a private function. I was busy on the other two days and I could not enjoy the privilege. Overall, the staffs were very courteous and helpful. Kudos"
},
{
"reviewID": 9973534,
"hotelid": 232,
"userName": "keith",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "oneida,ny",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Parking lot is under construction.",
"frequencyID": 2,
"title": "Club level",
"comment": "Although I am a gold card member and paid to be upgraded to the club level I felt like I didn't receive much of an upgrade. Our room had some empty boxes under the bed left by a prior guest. So the staff is doing a rush job when cleaning. The first night I stayed the club lounge was so crowded and there wasn't any food left."
},
{
"reviewID": 9973563,
"hotelid": 674,
"userName": "DannyBoy4",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NY",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Excellent Service",
"frequencyID": 2,
"title": "Sesame Experience",
"comment": "Best Belvoir so far. The accomodations and rooms were great. Large rooms."
},
{
"reviewID": 9973826,
"hotelid": 151,
"userName": "Walbar",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 3,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Hotel shuttle provides easy access to New York via Secaucus Junction Station",
"frequencyID": 4,
"title": "Avoide New York Traffic, stay at Belvoir Meadowlands",
"comment": "Great location and view of NY City, without the cost of a NY Hotel. Allows easy access to NY Penn Station via hotel shuttle. Short train ride (one stop) from Secaucus Junction Station to Penn Station."
},
{
"reviewID": 9974183,
"hotelid": 1995,
"userName": "corvette",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 6,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chappaqua, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Convenient",
"frequencyID": 2,
"title": "Hershey",
"comment": "The Hershey is a bit dated but still good. However, the bath room shower didn't drain adequately. Also, we stayed on the 3rd floor, which was the lobby floor, and the hallway to our room had a funny ordor, like a taxi cab disinfectant."
},
{
"reviewID": 9974858,
"hotelid": 350,
"userName": "Anonymous",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Standish MI",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Hotel room was nice, water piping needs work",
"comment": "The room was very nice. The problem was the water pipes - they rattled (loudly) everytime someone took a shower. Whether or not it was only adjacent rooms we do not know. The rattling pipes woke us up in the night several times. Even after reporting the problem, we were told they were checking it out. We were never informed about a solution or asked if we wanted another room. The problem was not solved the enitre 12 days we stayed at the hotel and we were not offered a different room or compensated in any way."
},
{
"reviewID": 9975877,
"hotelid": 1995,
"userName": "njb58",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "CT",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Cleanliness",
"comment": "I was very surprised about a number of cleanliness issues at this location. We arrived at about 4pm. when we reached the 10th floor, there were dishes with half eaten food, partially full glasses etc in front of 1/2 the doorways. Many appeared to have been there since morning. There was food left in our fridge from prior guest. Also, the hallway smelled aweful. I believe it was the rug & smelled of old mold and cigarerettes and rotten food."
},
{
"reviewID": 9976352,
"hotelid": 127,
"userName": "Binowest",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Omaha, NE",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Surrounded by water and very near the airport. Very accomodating staff.",
"frequencyID": 4,
"title": "Relaxing and Rejuvenating Stay",
"comment": "Very relaxing and near the water. I spent every minute while I was in my room with the balcony thrown wide open so I could enjoy the fresh sea air. I highly recommend this hotel. It was comfortable and the staff was amazing. We were close to everything and if not, there was a shuttle. I'll be back!"
},
{
"reviewID": 9978152,
"hotelid": 1776,
"userName": "Adrienne25",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Denver",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Restaurant",
"comment": "My son and I ate breakfast in the hotel restaurant each day and the servers were very friendly and helpful. We really liked it that breakfast was available all morning on the weekend."
},
{
"reviewID": 9978154,
"hotelid": 171,
"userName": "Grandbourneandwill",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Charlottesville, VA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Unbeatable Views and LOcation",
"frequencyID": 2,
"title": "Best Kept Secret",
"comment": "Staying at the Belvoir Norfolk is always a memorable experience. The Harbor View rooms are one of the best views in Virginia. It is a hotel that will excite and relax you at the same time! It has some of the most friendly staff of any hotel. We stay there and love exploring the historic districts of Norfolk or the short and easy drive to the Beaches."
},
{
"reviewID": 9980565,
"hotelid": 713,
"userName": "gndustn",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Chattanooga, TN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/29/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "club lounge has good views, fresh healthy foods, friendly people.",
"frequencyID": 4,
"title": "wonderful suite and sweet staff",
"comment": "Everything was great. The club lounge people were helpful and on top of influx's in a quick and pleasing way. All food was fresh and tasty. Not one bad thing."
},
{
"reviewID": 9992477,
"hotelid": 761,
"userName": "C0827",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great bathroom!",
"frequencyID": 2,
"title": "Excellent Decoration",
"comment": "I especially love the bathroom here. It was absolutely great! However, the air condition unit ventilation is still not ideal. It blows right at me and I had to turn the air off. But that made me hard to sleep through the night."
},
{
"reviewID": 9993558,
"hotelid": 460,
"userName": "Manny",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Vancouver BC",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location can't be any better.",
"frequencyID": 2,
"title": "Room description",
"comment": "Traveling with 2 young kids, location was very convenient. The room was clean and met our needs."
},
{
"reviewID": 9994566,
"hotelid": 1196,
"userName": "oca1213",
"overall": 5,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great staff",
"comment": "The staff is great and everything was perfect."
},
{
"reviewID": 9999872,
"hotelid": 1995,
"userName": "Gerry71",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Atlanta, GA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "most comfortable beds ever!",
"frequencyID": 2,
"title": "Belvoir at Harrisburg Airport Is Excellent",
"comment": "This hotel is convenient and excellent for business or leisure travel. The BEST thing about the room was the beds/pillows/linens! Absolutely the best ever...even better than European hotels. Staff members were friendly and helpful and we enjoyed an excellent buffet breakfast."
},
{
"reviewID": 10002149,
"hotelid": 270,
"userName": "Summer12",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location",
"frequencyID": 4,
"title": "This hotel needs a facelift",
"comment": "Stayed at this hotel several times and it seems basic amenities have declined over the years: customer service, clean rooms and hallways, comfortable beds. This last stay was the worst: assigned a handicap accessible room without our knowledge or request. Front desk staff slow to accommodate our request to move. Another room smelled of cigarette smoke."
},
{
"reviewID": 10002202,
"hotelid": 127,
"userName": "DownNoutNsan",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 1,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Akron Ohio",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "There is a $1 shuttle that will take you to most of the sites in San Diego!",
"frequencyID": 3,
"title": "I would recommend, with warnings",
"comment": "The hotel charge to credit card I use to hold the room with, instead of charging a credit card they swiped upon check-in...."
},
{
"reviewID": 10002207,
"hotelid": 350,
"userName": "PattiNJ",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Anchorage AK",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Your comfort is their goal.",
"frequencyID": 2,
"title": "This hotel is excellent overall",
"comment": "I was very impressed by the cleanliness and ssupport by all of the staff. Everyone from the moment that I checked in.with through check out was helpful"
},
{
"reviewID": 10003496,
"hotelid": 344,
"userName": "Sue143",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Boston, MA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great proximity to LMU",
"comment": "This is my third stay at this hotel."
},
{
"reviewID": 10003511,
"hotelid": 196,
"userName": "Tom813",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Coldwater, MI 49036, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Not as expected",
"comment": "The room out dated the furniture from the 80's and the 90's era the bathroom out dated"
},
{
"reviewID": 10003837,
"hotelid": 430,
"userName": "HubSpotInboundClient",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Connecticut",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Love that it is attached to the mall -- very convenient for purchasing gifts.",
"frequencyID": 1,
"title": "Quite nice",
"comment": "I stayed overnight in a river view, queen bed room. It was on the small side, but sufficient. The closet was very large. Everything was clean and crisp!"
},
{
"reviewID": 10004097,
"hotelid": 3205,
"userName": "CAM59",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Wonderfull location",
"frequencyID": "",
"title": "Hotel",
"comment": "I found it interesting that the suite was very nice and large but had an usually small bathroom. The plumbing wasn't in the best condition. Always a foot of standing water while taking a shower and the tub drained very slowly."
},
{
"reviewID": 10004364,
"hotelid": 814,
"userName": "Jess825",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Maryland, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great pool bar with friendly staff",
"frequencyID": 3,
"title": "Great room and pool bar!",
"comment": "The main reason we stayed at this hotel was for the pool/pool bar and it met our expectations....especially with the happy hour and great prices! The price for the room was also reasonable for an Oceanfront room and were upgraded to the Cabana section for our anniversary which was nice :)"
},
{
"reviewID": 10004365,
"hotelid": 353,
"userName": "ZGB123",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 1,
"guestFrom": "Houston",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location",
"frequencyID": 1,
"title": "Good location",
"comment": "This hotel is going through renovations so once it is completed it will be even better. It is in a great location and in walking distance to everything."
},
{
"reviewID": 10004401,
"hotelid": 802,
"userName": "JIMS",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Houston",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful view on riverfront side.",
"frequencyID": 3,
"title": "Suite - with kitchen area",
"comment": "Only issue I had was we had a two room suite (upstairs and downstairs with a kitchen) and no towels or utensils were ever provided in the kitchen area or first floor bathroom."
},
{
"reviewID": 10005094,
"hotelid": 1291,
"userName": "Richie78",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Charlotte, NC",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Awesome hotel",
"comment": "I really enjoyed my stay at your hotel. My first time visiting San Antonio and what a wonderful experience. The hotel was so comfortable, clean, beautiful and historic. The staff was so accomodating. Thank you!"
},
{
"reviewID": 10005409,
"hotelid": 1556,
"userName": "Linda11",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Mission Valley, San Diego, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Not happy with our stay",
"comment": "Originally book in advanced for a 1 room 2 queen beds. I called hotel day that afternoon saying late arrival. After traveling 8+ hours."
},
{
"reviewID": 10005604,
"hotelid": 1995,
"userName": "Anonymous",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Well maintained",
"frequencyID": 2,
"title": "Easy access off parkway",
"comment": "Good location near amenities, shops and restaurants, not scenic area but convenient to all and very clean rooms with personable staff!"
},
{
"reviewID": 10005751,
"hotelid": 166,
"userName": "Linny",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location",
"frequencyID": 3,
"title": "great location",
"comment": "Impressive lobby, congenial & attentive staff, breakfast choices excellent & well prepared, pricey but worth it!"
},
{
"reviewID": 10005807,
"hotelid": 995,
"userName": "Kanton",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Bend, OR, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Comfortable Beds",
"comment": "Chose this Belvoir because:"
},
{
"reviewID": 10005828,
"hotelid": 83,
"userName": "jnjmuse",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Well Taken Care of",
"comment": "We arrived a day early for our vacation and the Belvoir was able to accomodate with 2 rooms for my family. The staff was extremely polite and helpful. We'll definitely come back."
},
{
"reviewID": 10005880,
"hotelid": 270,
"userName": "TravelGal",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Customer service is Great!",
"frequencyID": 2,
"title": "Nice Family Stay",
"comment": "Perfect location to enjoy stay with family and convenient to shopping and casinos."
},
{
"reviewID": 10007878,
"hotelid": 353,
"userName": "WorldTraveller1",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Miami, FL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "the most comfortable beds ever!",
"frequencyID": 4,
"title": "Great Value",
"comment": "absolutely gorgeous rooms, tastefully furnished. Top class duvet, I could have stayed in bed my whole stay!"
},
{
"reviewID": 10008147,
"hotelid": 2003,
"userName": "BarbaraS",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": "",
"facilitiesMetExpectations": 5,
"ageRangeID": 0,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "New Mexico",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "You will be treated like a valued guest at this very comfortable and centrally located hotel.",
"frequencyID": 4,
"title": "Outstanding Service in Great Location",
"comment": "What sets this conveniently located hotel apart from other brands is personalized service and the friendly professionalism of its staff. Special thanks to operations manager Fred for going \"above and beyond\" in resolving an Internet connectivity problem and to the attentive breakfast restaurant wait staff, most notably Ed."
},
{
"reviewID": 10008250,
"hotelid": 196,
"userName": "Nicole06",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "This hotel did not meet my standards",
"comment": "I went to the Belvoir for my 14th year anniversary. It was an awful experience. I booked a room on the club level for two nights. The room itself was below par. The furniture looked as if it should have been in a motel 6 hotel. The bathtub sqeaked horribly when we got in it. I requested a different room and asked to keep my view. Well I went down to the front desk and asked about the status of the room change, I was told that they did not know anything about. I was given a room, but I did not have a view at all. My view was of a construction site. Also, the elevators were dirty and so was the club level dining room, The service was not good at all. When needed someting. We called the front desk and was always placed on hold for a minium of 15 minutes before someone answered. i would not stay at this hotel in the future nor would I recommend it to my friends and family. I felt like a number and not like family."
},
{
"reviewID": 10008383,
"hotelid": 127,
"userName": "Rolandmel",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "San Diego, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Staff was friendly",
"frequencyID": 1,
"title": "Friendly Staff",
"comment": "I was staying there for my son's 9th birthday and was very pleased with what the hotel did for me when I had called to see if a continental breakfast was included in my stay. I was told this it was not included in my stay but when I asked if they did anything special for birthdays they said they would comp our breakfast (for 4) and it would be under my door. Within 20 minutes there was a envelope under my door with a birthday card and a voucher for breakfast. I appreciated the recognition and was pleased that they responded. Thank you for your friendly staff and making my son's stay special :)"
},
{
"reviewID": 10009249,
"hotelid": 1569,
"userName": "lostlibra",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Service is not acceptable.",
"frequencyID": "",
"title": "Staff needs some customer service training",
"comment": "I did not have a good stay at this hotel. My room service did not arrive at the scheduled time and then when food did finally arrive, it was not the correct order. I then was not able to get my meal entirely refunded. The staff did not seem apologetic at all. I had other service issues, as well. A big dissapointment as an BPG member."
},
{
"reviewID": 10009910,
"hotelid": 693,
"userName": "leaang",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Madison, WI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "good location but needs a good clean",
"frequencyID": 2,
"title": "Needs a good cleaning & update",
"comment": "The bed was comfortable but the room was dirty. There were peanut shells and other \"dirt\" along the edge of the bed frame when my husband went to look to see if any of our things were under there. The bathroom had moldy grouting and the water would run off the sink counter if any got on it which then meant the board under the sink was dirty because nobody cleaned it and the floor would get very slick and wet. We were in a conference room for a wedding and there was still food on the floor - looked like nobody had vacuumed and we had a crawling baby who we had to watch closely because of these food particles. My brother in law was in the rest room and a Belvoir employee was in there on the phone. When he went to wash his hands the Belvoir employee said something to the extend of \"can you keep it down, I'm on the phone\". My brother in law said \"excuse me\" and the employee walked out. I thought that was TERRIBLE and he should have reported it to the hotel manager. We got an event discount but I would NEVER pay full price for this hotel. We paid $150/night and that was even pushing it. The only good thing was the location - so close to every thing we had going on that weekend. One plus, the girl bar tending Saturday & Sunday was superb- very friendly and helpful!"
},
{
"reviewID": 10010474,
"hotelid": 270,
"userName": "MaryMoo",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 1,
"cleanRoom": 5,
"facilitiesMetExpectations": 3,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Northern Jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Weekend Getaway",
"comment": "Upon check-in we noticed there was not enough towels and wash cloths. We were told by housekeeping that they ran out, but they would bring more. At 9:30pm we called to check...from our call it took over 1 hour to get them. The pool was very disapointing for the size of the hotel. The staff rushed us during check-in. The pillows were the best part of the room!"
},
{
"reviewID": 10010981,
"hotelid": 1135,
"userName": "connieeast",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Carlsbad, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Love the location",
"frequencyID": 2,
"title": "Very enjoyable stay",
"comment": "We felt special to be BPG members. The room was specious and lovely. We had 2 people join us for drinks at the bar, dinner at the Cafe, and visit our room. They also had a lovely time and were impressed with the renovations."
},
{
"reviewID": 10011347,
"hotelid": 3175,
"userName": "Pat18",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Lubbock, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "This hotel is the only place we stay for Ranger games. Wonderful to be able to walk to the stadium. Plus we really like the pool!",
"frequencyID": 3,
"title": "Terrific pool & short walk to Rangers stadium",
"comment": "The only place we want to stay for Rangers games. Short walk to the stadium. Terrific pool area with beverage service. Family focused pool party atmosphere, complete with a movie to watch while in the pool or relaxing in a lounge chair. We saw Happy Feet Saturday night."
},
{
"reviewID": 10011953,
"hotelid": 377,
"userName": "daboys2007",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Francisco, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Don't expect to get a chair to sit/lay on by the pool unless you get out there to hold a spot by 7:00AM!!",
"frequencyID": 3,
"title": "Belvoir Waikiki - reputation is not worthy!",
"comment": "Stayed recently from 8/16-8/23/2012 and encountered numerous problems as follows:"
},
{
"reviewID": 10012008,
"hotelid": 94,
"userName": "BPGmember2358",
"overall": 1,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Detroit, MI, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "My Hotel Stay Terrible and a Disappointment",
"comment": "I booked two suites as an BPG member. One room Room 709 had a musty smell and mold on one corner of the shower room. No ventilation because no windows or shutters to let in fresh air. Room 710 which I also booked had a blood stain on the pull out couch bed. The blood stain was on one of the mattress covers. Apparently the house keeping staff can get away with not changing the beddings for the pull out couch until you decide to use it for a \"good\" night sleep. I'm greatly disappointed with my stay at Belvoir Columbus suites, I had stayed there at 2008 during the labor day weekend and that's why I returned. I am definitely not going back there again the conditions are deplorable and the hotel quality standards have declined over the last four years. I'm also disappointed with the toll free customer service line which could not elaborate on whether we were enrolled to stay using redeemed points or credit transactions. After my disappointment while staying at Belvoir Columbus suites I was further aggravated with a credit card deduction rather than my points being redeemed. The issue was never resolved and I was flipped back and forth between customer service and the hotel staff and \"appeased\" with courtesy points. Apparently the hotel was not willing to refund my credit card charges and exchange them with the abundant points I have with my BPG membership"
},
{
"reviewID": 10012041,
"hotelid": 1135,
"userName": "napermom",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great location for me",
"comment": "I need to be in Santa Monica but do not need to be near the beach. I can walk into the downtown area but am still closer to where I need to be for my purposes. Personnel are great -- parking can be an issue."
},
{
"reviewID": 10012127,
"hotelid": 421,
"userName": "NAFF",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New Jersey, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great place!!!",
"frequencyID": 4,
"title": "Great Hotel!",
"comment": "Our stay was great, The hotel is very nice! The staff is very friendly, and the complimentary breakfast was great, They even had make your own belgian waffles. The only downfall was the housekeeping staff, they were rude and had no clue how to have a good repore with guests. We asked for towels, they didn;t want to give us any because it was our checkout day. We still needed to take showers!!! So they gave us one. When we would walk in the halls they would talk in their foreign language and giggle, obviously talking about us. I would have given this Hotel 5 star if it werent for the rude housekeeping staff."
},
{
"reviewID": 10012149,
"hotelid": 421,
"userName": "LisaGJ",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 1,
"facilitiesMetExpectations": 1,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mobile, AL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "So Disappointed",
"comment": "I travel frequntly with my job and I chose this hotel for this business trip because of past experience with Belvoir and other Grandbourne Hotels. Unfortunately it didn't meet the standards of others in the chain. As soon as I walked in I noticed my room smelled of sour mildew. I called down before ever unpacking to let them know and request a room change. I was told that it was probably my sheets (why would it be my sheets?) and that she would send someone up to change my linens. Reluctantly I went out for dinner only to find upon my return that noone had been to the room. It was rather late and having had a long day I decided to deal with the issue the next morning. The matter was worsened when I found that the bath towels had an even stronger mildew smell, especially when wet. It was so strong that I felt it was leaving the same odor on my skin. My complaints came with a response that someone would come replace my linens. My sheets were replaced the next day while I was out at meetings but the nicely folded, clean looking towels again were horrific smelling when wet. To top all this off, the ice machine on my floor did not work. Although this would have only been a minor complaint, considering my disgust with the room this only added to my overall dissatisfaction with this hotel."
},
{
"reviewID": 10012186,
"hotelid": 197,
"userName": "roll401k",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Inner Harbor, Baltimore, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Comfortable rooms and good service",
"frequencyID": 2,
"title": "Pleasantly Surprised!",
"comment": "We entered our suite and we were pleasantly surprised: King bed with beautiful view of the harbor connected to a large suite with murphy bed, suite adjoined to double bed room for kids. Like having our own condo. Beds were comfortable and staff met all our needs! Thanks for a enjoyable stay in Baltimore Inner harbor!"
},
{
"reviewID": 10012187,
"hotelid": 1162,
"userName": "LAYLAY",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Silver Spring, MD, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very close to Disney. The staff was very helpful also.",
"frequencyID": 3,
"title": "Enjoyable",
"comment": "I really enjoyed my stay at this hotel. The staff was very friendly and helpful. I had a lot of bags plus my 6 year old who was very hyper, so I was so relieved when the valet brought my bags upstairs while I parked the car. The only issue was the construction going on in the parking garage. It made the walk to my room very long and I could hear workers outside my room so the stay wasn't too peaceful. But I did get a good night sleep after they left. I loved the pool side restaurant. My daughter and I ate there after our long swim and the food was delicious. The pool was fun and the room was very clean. I enjoyed my stay overall."
},
{
"reviewID": 10012247,
"hotelid": 795,
"userName": "BB5770",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 1,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Kansas City, MO, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful property and good service!",
"frequencyID": 2,
"title": "Beautiful hotel and friendly staff",
"comment": "We stayed here a couple days after we had to work in Godfrey, Illinois. We usually stay at the Belvoir City Center, but we will stay at the Chalet from now on. They had lots of balcony rooms and the property was beautiful. We brought our dog and they accommodated for him nicely. The room service was pretty good, I was disappointed in the shrimp scampi, but the steak sandwich and the burger were very good. They didn't have mini fridges in their rooms, which was a minus, and I hit the bed frame that was sticking out 3 times, resulting in a bad bruise on my ankle. We were also disappointed that the pool was ice cold, we had been planning on spending most of our time there. But overall the room was spacious and well decorated and the bar was nice too. We will stay here again."
},
{
"reviewID": 10012303,
"hotelid": 3709,
"userName": "Ladon",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Kansas",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The staff is very friendly and helpful. The shuttle is a wonderful bonus.",
"frequencyID": 2,
"title": "Enjoyed our stay",
"comment": "My husband and I stayed at this hotel to celebrate our Anniversary. The room was very comfortable. We had everything we needed and the staff were very friendly and helpful. The shuttle took us to the Power and Lights District and brought us back. The staff went above and beyond the call of duty and I would highly recommend this hotel. I would like to put in a special thank you to Torrence, the shuttle driver."
},
{
"reviewID": 10012332,
"hotelid": 3125,
"userName": "hotchuks",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 3,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "El Paso, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "good hotel.courteous staff",
"frequencyID": 2,
"title": "Hotel facilities",
"comment": "Hotel is in a good and quiet location."
},
{
"reviewID": 10012349,
"hotelid": 468,
"userName": "kmp226",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Tampa, FL",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Offers a discount to Nurses and Teachers.",
"frequencyID": 4,
"title": "Always great to stay here.",
"comment": "We love staying at this hotel. Close to everything at Disney. The rooms are always clean and comfortable. Staff is great."
},
{
"reviewID": 10012453,
"hotelid": 814,
"userName": "Pinkrose",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Maryland",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The bed and bath linens were fantastic!",
"frequencyID": 2,
"title": "Luxury Hotel",
"comment": "Finally, a hotel that provides luxurious bedding and towels and enough of both. I did not have to ask for anytime extra, it was already provided. The room was spacious and the bed linen was so nice, I was so warm and toasty in the bed. The towels and toiletries were wonderful. The starbucks coffee was awesome. My room was partial oceanview but I saw so much more of the ocean which was wonderful. Enjoyed my stay!!!"
},
{
"reviewID": 10012456,
"hotelid": 196,
"userName": "Rhonda77",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Nice hotel with good location",
"comment": "This hotel eas very clean, located on the Riverwalk and clost to Navy Pier and Michigan ave."
},
{
"reviewID": 10012597,
"hotelid": 1474,
"userName": "Hippigirl",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Chattanooga, TN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great customer service!!!!!!!!!!!!!!!",
"frequencyID": 3,
"title": "wonderful stay",
"comment": "We had a wonderful stay . They staff was very helpful the rooms were clean and the swimming pool was great for the girls. The guys in the valet parking are wonderful.They helped us and told us where to go the entire trip. We will be coming back."
},
{
"reviewID": 10012617,
"hotelid": 1046,
"userName": "UnsatisfiedCustomerBooooo",
"overall": 1,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "OKC, ok",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Walls are paper thin!! Get ready to hear EVERYTHING! No exaggeration, everything!",
"frequencyID": 3,
"title": "Never again",
"comment": "To begin, the guy who checked us in was extremely rude. Then did not give us any direction to where the parking garage was. Then when we did find the right place to park there was a 'lot full' sign that we thought was accurate not just a detour. When we finally got to our room it had no mini fridge, which okay, that's fine. But no full length mirror either. Just a little annoying. The walls of the room were paper thin. We heard everything from door opening and closing, slamming, the ice machine, other peoples conversations in the hallways, and most importantly we could hear full conversations in the room next to us. Not only could we hear their conversations but we could hear all kinds of innapropriate adult noises. Not to mention our bed was shaking thru the walls! If that's not enough the room never cooled off to reach our requested 70 degrees Fahrenheit. The only plus was that we could change the fan to continuous which helped blocked out SOME of the noises. We were celebrating our 5 year anniversary, so we kept our spirits high and tried to use this awkard situation to the best we could. Next time we stay down town OKC we will definitely stay elsewhere in the city. Too bad because we had such great expectations."
},
{
"reviewID": 10012669,
"hotelid": 1021,
"userName": "furry10",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Weston, Fl",
"arrivalMonth": "7/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Wonderful helpful staff",
"frequencyID": 1,
"title": "pleasant surprise",
"comment": "Knew nothing about Tampa area, needed a suite after family member had surgery at Tampa General and we needed to be in area for 4 weeks. Got lucky picking this property - easy on the eye with live plants in atrium and as I was alone for a while, the setup of all rooms opening into atrium made me feel safe. Staff was just lovely, always eager to assist. Restaurant was pleasant surprise too with above average hotel food. Only criticism was carpet very dirty and needed cleaning and bed mattresses need flipping or even replacing."
},
{
"reviewID": 10012698,
"hotelid": 315,
"userName": "edenmeta",
"overall": 4,
"roomComfort": 3,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 0,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "The Netherlands",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location is perfect, just one block away from the piers.",
"frequencyID": 3,
"title": "Not 100% positive",
"comment": "We stayed for two nights in room 4111. The room was spacious and clean. The kingsize bed was very good. The staff was friendly and helpful. The check-in was very efficient. The location is perfect, just one block away from the piers. And from me no complaints about the price of the parking, I knew upfront that the prices are high in San Francisco."
},
{
"reviewID": 10012714,
"hotelid": 1557,
"userName": "Dayle",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "West Des Moines, IA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Very nice hotel",
"comment": "I enjoyed my stay at this hotel. Everyone was very friendly and helpful."
},
{
"reviewID": 10012933,
"hotelid": 127,
"userName": "JitSu",
"overall": 3,
"roomComfort": 5,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Great location, service sub par",
"comment": "We stayed in the Bay Tower. The staff was horrible. The facilities in the Marina Tower were extremely useful, the food was delicious, gym was impeccable, and the staff were much more friendly. However, due to my experience in the Bay Tower, I would not recommend the hotel to anyone."
},
{
"reviewID": 10012977,
"hotelid": 315,
"userName": "Anita",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Connecticut",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Nice staff, location too far north of the city's action, $50 to park car over night through 6 pm following day.",
"frequencyID": 2,
"title": "Time to refurbish",
"comment": "I guess considering it was San Francisco, the price was perhaps in line with the accommodations. The bedroom area was large and modern, but the bathroom was teeny tiny, and the hallways were in poor condition; scraped paint, worn carpeting. For example, with one bathroom light switch, I couldn't turn on the light in the toilet area without also turning on the light in the outer sink area, which lit up the bedroom in the middle of the night. Only one set of of towels provided. Location is okay, but the Fisherman's Wharf is old style fishing wharf, away from the real action down on the Market Street wharf area."
},
{
"reviewID": 10012990,
"hotelid": 1569,
"userName": "Path57",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Fresno, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Beautiful Hotel",
"comment": "Beautiful hotel located within walking distance of the Anaheim Convention Center. Great amenities and good restaurants. Very enjoyable stay. Thank you."
},
{
"reviewID": 10013034,
"hotelid": 127,
"userName": "sasha",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Springfield ma",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Beautiful views, lovely location, beautiful hotel",
"frequencyID": 3,
"title": "Shuttle to hotel",
"comment": "This was the most difficult part of our stay. We tried to call the hotel when we were ready at the airport for pick-up and it rang and rang with no answer. We finally saw a van after waiting 30 minutes and trying to call several times, as well as watching shuttles from every other hotel arrive. We thought the shuttle was there to pick us up, but it was picking up a dozen attendents from the airline. They did let us on the shuttle, but made it clear that they were contracted to pick up the attendants, who had not been waiting at all. We were not impressed with the pick up that night. It felt like only the airline attendants were important and they didn't care when we got picked up at all. In talking to the hotel staff on duty, they seemed to re-iterate that the attendants were contracted and we had to just wait for a shuttle to come along and maybe it would be longer than 30 minutes. That is a long time to wait when the hotel is less than 5 minutes from the airport."
},
{
"reviewID": 10013104,
"hotelid": 855,
"userName": "BKLYNJOE",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Napa, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Quality Value",
"frequencyID": 2,
"title": "everything I needed for a tough trip",
"comment": "I got more support than I expected from your busy staff. California to L I -N Y for a family funeral. Result of recent Brentwood house explosion. My niece. Very prompt assistance. This old Brooklyn boy was impressed. My thanks to all especially STACY. Thanks Belvoir."
},
{
"reviewID": 10013195,
"hotelid": 421,
"userName": "NYCFrequentTraveler",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 1,
"cleanRoom": 3,
"facilitiesMetExpectations": 1,
"ageRangeID": 2,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Beverly Hills, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Renovations at the property are most welcome and have improved the hotel.",
"frequencyID": 4,
"title": "Staff needs training on Platinum benefits",
"comment": "Renovations at the property are most welcome and have improved the hotel."
},
{
"reviewID": 10013235,
"hotelid": 674,
"userName": "VivianLo",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Forest Hills, Queens, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "It's close to Sesame Place. Provides shuttle bus service to/from Sesame Place - very convenient!",
"frequencyID": 2,
"title": "Queens NY to Langhorne",
"comment": "Bathroom needs to be painted, spruced up."
},
{
"reviewID": 10013262,
"hotelid": 3207,
"userName": "R2012",
"overall": 3,
"roomComfort": 2,
"staffMetNeeds": 2,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 7,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Chicago, IL, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Not as advertised",
"comment": "For a room that advertises \"oversized rooms\" and a large selection of suites, I was extremely disappointed. The only room that was even potentially smaller that I have ever stayed in was in NYC. Particularly disappointing for an BPG platinum member."
},
{
"reviewID": 10013300,
"hotelid": 430,
"userName": "anne89",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Minneapolis, MN, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/30/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Feels like home away from home...",
"comment": "Each time I visit my daughter in Boston, I stay at the Belvoir. The staff has always made me feel comfortable and is very accomodating. When I stay at the Belvoir Boston, I feel like I'm visiting old friends...from Kate in the valet area to Brenda in room service, everyone is friendly and approachable. The rooms are very well furnished and quieter than most hotels. The location could not be any better and it is very easy to go anywhere with the Belvoir Boston as a base. I could stay at another hotel, but I don't want to because I always know how my stay will go before I get there. It's just overall a great hotel with wonderful staff!"
},
{
"reviewID": 10013375,
"hotelid": 15,
"userName": "jas82",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 2,
"tripPurposeID": 4,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Needham, MA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "it is clean",
"frequencyID": 2,
"title": "I liked this place",
"comment": "This was my first time staying at the Belvoir in Needham. It was a nice experience. My room on the club level was excellent and in great condition. I ate dinner at the sports bar; the food was good, and the service was good too. It looked to be some college students moving on or a group of young people planning to stay for a while, but everything was orderly. There was a bit of construction going on the morning of the 27th when I checked out, but there was no inconvenience at all. This hotel made my business trip a good experience."
},
{
"reviewID": 10019077,
"hotelid": 1162,
"userName": "Casey",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "MA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very easy access by car.",
"frequencyID": 2,
"title": "A+ for everything!",
"comment": ". Everyone we met from the time we pulled up to registration had a smile on their face. The check in person was most gracious and accommodating. Our room was spotless and we never had a better night sleep. The hotel location was perfect with lots of food choices nearby. Would definitely stay there again."
},
{
"reviewID": 10031576,
"hotelid": 270,
"userName": "Z32012",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The rooms are very clean there isn't a lot of noisy guests.",
"frequencyID": "",
"title": "Very pleased with our stay",
"comment": "I was very concerned with finding a family-friendly place to stay while my family and I were vacationing in Atlantic City. I was very pleased with the Sheration and it exceeded my expectations. The distance from the hotel to the boardwalk is a short enough distance that you can walk there easily with a child. I would definitely stay there again."
},
{
"reviewID": 10031620,
"hotelid": 1364,
"userName": "RCESKR",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Mascoutah, Illinois",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Very security conscious.",
"frequencyID": 2,
"title": "Good place to stay.",
"comment": "Some of the furniture covers in the hotel room were becoming a bit frayed."
},
{
"reviewID": 10031627,
"hotelid": 48,
"userName": "TravellerGal",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 2,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Tennessee, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "Great Airport Hotel",
"frequencyID": 4,
"title": "Very convenient airport hotel",
"comment": "Stayed 2 nights at this hotel when picking up/dropping off family and friends on International flights. Shuttle service was the best! Beds were comfortable and Club Lounge was nice. Would stay here again."
},
{
"reviewID": 10032358,
"hotelid": 3068,
"userName": "SarahSue",
"overall": 2,
"roomComfort": 1,
"staffMetNeeds": 4,
"cleanRoom": 3,
"facilitiesMetExpectations": 2,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Jet plane volume noise from Air Conditioner",
"comment": "I've slept in a lot of hotels, but I've never slept (or tried to sleep) in one with such an incredibly loud AC system. Unfortunately it was hot during our stay so we couldn't sleep with it off. If we had the unit set to Auto, the sound difference would wake me up every time it turned on. And having it constantly on Low setting was like trying to sleep on a run way at an airport. I don't know what can be done to fix this, but it is definitely a problem."
},
{
"reviewID": 10033023,
"hotelid": 1047,
"userName": "moyojo03",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 2,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 1,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Washington, DC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "Can't resist the Heavenly Bed!!!",
"comment": "I enjoyed my stay at the Belvoir Suites Philadelphia Airport. I stayed there for a meeting. When I got the travel info for my meeting and I read that our host hotel was a Belvoir, my immediate response was, \"YAAAAYYY! I get my Heavenly Bed!!!"
},
{
"reviewID": 10033048,
"hotelid": 664,
"userName": "superman",
"overall": 2,
"roomComfort": 2,
"staffMetNeeds": 3,
"cleanRoom": 2,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "TRUE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "staten island NY",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "needs to be updated",
"frequencyID": 4,
"title": "this hotel is dated and need upgrade",
"comment": "This hotel is dated and needs an upgrade. Wegot three rooms and one the sheets were not changed, the other had many small bugs crawling between the door that connects the to rooms,and the third room had black ants!!!"
},
{
"reviewID": 10033070,
"hotelid": 430,
"userName": "OneValdes",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Toronto",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The hotel is next to the Prudential Center (great shopping) and very close to the Subway. It's only a 15 minute walk to Fenway as well.",
"frequencyID": 2,
"title": "Good location",
"comment": "We were in Boston for two days and one night and checked in to the Belvoir for our stay. The hotel was conveniently located close to Fenway Park, Subway stations and within walking distance to shops and restaurants. Room was small for two double beds but it was very clean and the staff was very friendly. I would stay at this Belvoir again and would recommend it to anyone visiting Boston."
},
{
"reviewID": 10033223,
"hotelid": 468,
"userName": "Lou31",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Reynoldsburg, OH, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The location in the Epcot resorts area is great.",
"frequencyID": 3,
"title": "Location, location, location",
"comment": "We were a bit apprehensive about staying at a non-Disney resort for our first ever trip to Disney, but there were very few ways that our stay at the Dolphin could not have been better. Great room(Epcot fireworks), wonderful pool area, and a helpful staff. Other than Downtown Disney, travel was quick and easy. Especially to Hollywood Studios and Epcot via the boat. Shula's was awesome and the credit for Camp Dolphin made it even better. The resort fee ,however, was a bit ridiculus. It was for health club(closed), wi-fi(terrible, not worth connecting) and 2 bottles of water. So I essentially paid this fee for 2 bottles of water. The wi-fi would have been nice because 4g/3g is spotty at best throughout Disney world."
},
{
"reviewID": 10033330,
"hotelid": 855,
"userName": "Miner12",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "New York, NY, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Pretty good value",
"comment": "I was cautioned from the review site, but abnormal things were not appeared for my staying. Rather more fun to meet a lady at club lounge who was one of the most friendly staffs I ever met. Also I had a AAA rate room, so the value stand point of the hotel, Thumbs UP! I would not hesitate to give 5."
},
{
"reviewID": 10033463,
"hotelid": 855,
"userName": "guglimoose",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "NY",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Overall",
"comment": "The hotel needs refurbishing. the outside sign is partially broken and crowded by trees. could be a little cleaner..odor in lobby either from the water features or the restaurant"
},
{
"reviewID": 10033484,
"hotelid": 83,
"userName": "claudia",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "California",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "A relaxing stay",
"frequencyID": "",
"title": "The staff here is the best",
"comment": "The staff really went out of their way to make my stay great. The only complaint I had was the plumbing. When I called the front desk, maintenance was there in in 5 minutes. Everyone works very well together to make you feel at home and cared for."
},
{
"reviewID": 10033519,
"hotelid": 421,
"userName": "tonyw1",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Melbourne VIC, Australia",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Location it's great",
"frequencyID": 4,
"title": "Excellent hotel central to everything",
"comment": "Having stayed here before I was always impressed by the location, it's a busy hotel and you don't get the attenTion with bags etc but the hotel itself is very comfortable and the rooms are modern."
},
{
"reviewID": 10033660,
"hotelid": 1391,
"userName": "Sandi59",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Green Valley, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "How peaceful and tranquil the surroundings are.",
"frequencyID": 2,
"title": "gorgeous setting and surroundings",
"comment": "I always enjoy the beauty of this resort, it's exceptional service is constant. The pool area, spa, golf course and stables are fantastic."
},
{
"reviewID": 10033698,
"hotelid": 606,
"userName": "Golfer44",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Brick NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great service at the front desk and if you are a golfer they can set you up at a private golf course nearby.",
"frequencyID": 2,
"title": "Pool and Spa",
"comment": "The heated pool was nice, but there was no whirlpool/spa. Please add one if possible."
},
{
"reviewID": 10033713,
"hotelid": 760,
"userName": "Kimk",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Great trip!",
"comment": "We checked in on a Monday and were initially disappointed with our room location and called the desk to see if we could be moved. They personally came to our room with new keys and offered to move our luggage. Our rooms were great. Also, the concierge was so helpful with any excursions we wanted to do and the staff was always courteous and eager to meet our needs. Would definitely go back!"
},
{
"reviewID": 10033727,
"hotelid": 421,
"userName": "FRUSTRATED75",
"overall": 1,
"roomComfort": 2,
"staffMetNeeds": 1,
"cleanRoom": 2,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Manhattan, New York, NY, USA",
"arrivalMonth": "7/2012",
"datePosted": "8/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 2,
"title": "Continues to be a bad experience 2 months later",
"comment": "We arrived at the hotel on July 5th for a dance convention that my daughter was attending. I had made reservations in JAN for this hotel. Upon checking in I was told that they did not have a double bed room that I reserved that they only had a king bed with a chaise; so started my horrible experience. I told the girl that would not do and she went and got her manager Kenny. Kenny and basically says the same thing and I ask HOW if I reserved a room 6 months ago and you not have it. He told me he could try and explain it but it didnt matter because they didnt have it. He said it with such attitude and condensation that caused me to get angrier at this situation. He then tried to blame it on the dance convention we were attending and I told him that wasnt going to work since it was Belvoir I had booked with. He told me it would be the next day before they would have a room with a double bed and that I would need to contact them in the morning and be in my room so they could get us moved over. We took the room they had and I left to join the group. Upon talking to another mom in my group she was told they didnt have a room ready but that the housekeeping staff was behind and it would be ready soon and they offered her $50 off per night she was there. She and I went back to the desk so someone could tell me why I was told something different and why nothing was offered to me as a discount. Spoke with Kenny AGAIN and got the same answer with the same attitude that the other mothers witnessed as well. Lucky for me another mom in our group said that the room we got would be better for them and we were able to switch, NOTE I FIXED THE ISSUE NOT Belvoir!!!!!! The following say I called down to find out the status of the fridge we had requested since as well that had not been received. I had been told the night before that there was a waiting list and I should get one soon. Of course when I called down and spoke to an agent who got me manager on duty Luke he didnt have me on the waiting list. He and I spoke at length about the previous night and how I fixed the problem myself and he told me they would allow me to keep my credit of $50/ per night. I laughed ALLOW ME that wasnt even a question anymore. He told me he would call me back in 15 minutes about the refrigerator. He did and told me it would be brought to our room in 15 minutes. 45 minutes later I call back down and get someone in guest services I asked to speak to Luke she asked if she could help and I said no I need to speak to Luke, She transferred me and I got his voicemail. I called back got the same lady and she gave me her manager who got on the phone and was yelling (the other mother with us in the room could hear her across the room) at me about how Luke shouldnt have promised me anything. I said he did and she said well she would just get me the General Manager Finally I thought No, I got his VM so I called back to ask to have him paged or something and I again got the same guest services lady who told me, Ms we cannot just get him out of a meeting to talk to you I will leave a message with his secretary and she HUNG UP ON ME!!!! I grabbed me hotel key and set off to find the manager myself I was directed to the 4th floor and got to talk to him face to face.. He apologized and spoke very frank which I appreciated and I thought things were solved. We enjoyed the rest of our trip, got my bill before we left and saw that they would credit me and home we came Its now 2 months later and I HAVE YET TO RECEIVE THE CREDIT ON MY BILL!!! GO FIGURE I would not recommend this hotel at all."
},
{
"reviewID": 10033743,
"hotelid": 1569,
"userName": "Darcie9294",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great Stay1",
"comment": "The staff knew that it was my first time staying at the hotel, so they gave me a room on the 10th floor with a balcony that allowed me a view of the fireworks at Disneyland."
},
{
"reviewID": 10033792,
"hotelid": 3207,
"userName": "Brazos",
"overall": 2,
"roomComfort": 3,
"staffMetNeeds": 2,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 8,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Texas",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Poor Service 7-24",
"comment": "Hotel staff informed me upon check-in that no rooms were availabe with King Size bed, although I had pre-paid for one. Why does your system let you pre-pay for a room thats not available??? After me going round and round with them, they did have rooms with KS beds available and put me in the north tower. Room did not have adequate towels, room service had to be contacted twice before anyone brought more towels. Bathtub did not drain (at all) after showering, I was standing in 3 or 4 inches of water. No one informed me of a $21 Parking fee. Poor all the way around. I would not and will not recommend this Hotel."
},
{
"reviewID": 10033803,
"hotelid": 664,
"userName": "CoachBob",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": 6,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Louisiana",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Tropical storm visit",
"comment": "We stopped at the Yankee Clipper during Isaac which, obviously, limited use of outside facilities. The view from our balcony was dramatic and the hotel must have gigantic generators because loss of power wasn't more than a second. The food options are somewhat limited -- but everything was very good, especially the Mexican (not Texican) dinner. The only disappointment was the very restricted space around the media center where free Wi-Fi was available. Fifteen feet from the center and my iPad couldn't connect. The fitness center has modern equipment and enough of it."
},
{
"reviewID": 10033842,
"hotelid": 3674,
"userName": "Gunny",
"overall": 1,
"roomComfort": "",
"staffMetNeeds": "",
"cleanRoom": "",
"facilitiesMetExpectations": "",
"ageRangeID": 4,
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Malibu, CA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "I was not happy",
"comment": "You have a white, tall, male bartender who uses his head to give direstions to guests in a rude manner and asks like he is going out of his way to help you. I went to the restranant to order some food and stood there for about 5 mins, I walked to the back and the manager was there, I told him that I was standing at the front, could someone help me, he stated yes she will be with you. 10 mins more and a lady came to help me, I told her I wanted to order some food"
},
{
"reviewID": 10033996,
"hotelid": 468,
"userName": "xb70",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 1,
"facilitiesMetExpectations": 3,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Toronto, ON, Canada",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "They charge for rooms with a view.",
"frequencyID": 3,
"title": "Renovated, but not fully",
"comment": "When inquiring, we were told that the entire hotel was renovated last year, well it looks like only the linens, bed, carpet and drapes were but the bathroom looks like it was the original. The grout was stained and the area behind the door was dusty and dirty. Looked like it wasn't swept or vacuumed in weeks. In a way I don't blame the housekeeping staff, the bathroom is tiny and hard to get in unless you step right between the toilet and the tub. So when you're cleaning in a rush, its an area you could easily miss."
},
{
"reviewID": 10034048,
"hotelid": 1233,
"userName": "WUSTLparent",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Clean & comfortable, excellent location",
"frequencyID": 2,
"title": "Great location",
"comment": "Chose this hotel due to proximity to Wash U. Perfect location; gorgeous neighborhood (perfect for walks), good access to great restaurants and convenient shopping."
},
{
"reviewID": 10034184,
"hotelid": 1496,
"userName": "wally333",
"overall": 5,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "new jersey",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "wonderful staff",
"comment": "Hotel is a great place to stay when flying out or into jfk. We arrived from a long flight delay and reached the hotel at 3A.M. and was greeted with warmth and consideration by the front desk. The staff is so well trained and look out for the guests comfort."
},
{
"reviewID": 10034186,
"hotelid": 3052,
"userName": "ChuckC",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "San Francisco Bay Area",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Front desk staff seemed a bit junior and disorganized.",
"frequencyID": 4,
"title": "Close to SoHo, The Village, Tribeca. Canal is a little sketchy...",
"comment": "This is a great, consistent property on Canal St on the boarder of Tribeca (as it is on the South side of Canal street, it *is* technically \"below Canal\"). Easy walk to Chinatown, Little Italy, SoHo, NoHo, The Village, NYU. Canal St, with all of the knock-off designer watch, sunglass, and handbag hawkers, can be a bit intimidating if you are not expecting it."
},
{
"reviewID": 10034436,
"hotelid": 606,
"userName": "BPG1",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 3,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "9/2011",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Good location, both winter and summer.",
"frequencyID": 4,
"title": "Good location; meets all BPG criteria",
"comment": "We have used this hotel as a base for skiing in the winter as well as for shopping in the summer for many years. The staff are good and the service consistent. The club lounge is on the small side but there is always an attendant there during breakfast and evening hours to clean up, bring additional food etc."
},
{
"reviewID": 10034500,
"hotelid": 421,
"userName": "williamjp",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "St Louis, MO, USA",
"arrivalMonth": "8/2011",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great location.",
"frequencyID": "",
"title": "Manhattan",
"comment": "My room on the 43rd floor seemed newly remodeled and very nice. Everything worked and was clean, the floor was quite quiet."
},
{
"reviewID": 10034515,
"hotelid": 1130,
"userName": "EdandMary",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 6,
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Mays Landing, NJ",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "The staff and the location are outstanding",
"frequencyID": 4,
"title": "The staff is outstanding",
"comment": "The Greeting was outstanding - we love Grandbourne - it makes us feel at home. Mr McKnight at the desk was awesome and so was Ed in the Club Lounge. Kudos to the staff!!!!"
},
{
"reviewID": 10034557,
"hotelid": 460,
"userName": "JLXstitch",
"overall": 3,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 3,
"ageRangeID": 4,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "Lawrence, KS",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 1,
"title": "This hotel lacks features",
"comment": "We were very disappointed in the \"free\" wireless access in the lobby area. Very unreliable. We also spoke w/others who paid for wireless service in their room and they kept getting kicked off. I've stayed in hotels that were lower in cost and had better ammenities."
},
{
"reviewID": 10034640,
"hotelid": 883,
"userName": "Anonymous9",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Good, clean & friendly hotel",
"comment": "This was a good, clean hotel with a great fitness center. Restaurant is undergoing a renovation, but the food is still good in the temporary room upstairs. The girls at the front desk were super friendlyt."
},
{
"reviewID": 10034652,
"hotelid": 421,
"userName": "Boomersa",
"overall": 3,
"roomComfort": 3,
"staffMetNeeds": 1,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 4,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "San Antonio, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Lost Trust",
"comment": "The concierge team provided inept recommendations. The first day I was sent to a restaurant that had already closed & then sent me to a nail salon that was a rip off. When I went back the evening team was surprised I had been sent to that place sine the one the one they recommend Is cheaper & friendly. As a gold member, I expect the concierge service to be competent & they were not."
},
{
"reviewID": 10034685,
"hotelid": 83,
"userName": "Bostontraveler",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Boston, MA, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Excellent visit to Belvoir Universal",
"comment": "We have visited LA many times and have stayed at several hotels. The Belvoir exceeded our expectations in every way."
},
{
"reviewID": 10034812,
"hotelid": 102,
"userName": "Slouch",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 3,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Not near anything. Plan on walking if you are without a car.",
"frequencyID": 3,
"title": "Nice Stay",
"comment": "Always a nice stay. Rooms are comfortable and clean though becoming outdated. Parking can be a challenge if you stay during a function."
},
{
"reviewID": 10034909,
"hotelid": 951,
"userName": "Anonymous",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Pearl River, NY",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Has everything you might need",
"frequencyID": 3,
"title": "Very pleasant staff and comfortable, clean beds, also an abundance of computers to check you e-mails.",
"comment": "Everyone very pleasant and conveniently located."
},
{
"reviewID": 10034915,
"hotelid": 1137,
"userName": "mommy185",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 4,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 5,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 1,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "This is a nice hotel",
"comment": "I would recommend this hotel."
},
{
"reviewID": 10034921,
"hotelid": 3207,
"userName": "SK1000",
"overall": 2,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 2,
"ageRangeID": 3,
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "Dallas, TX, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "FALSE",
"everyoneShouldKnow": "",
"frequencyID": 4,
"title": "Internet in the room not worked",
"comment": "My internet (both wire and wireless) in the room did not work. After working over the phone with tech team, the problem did not get solved. Tech team escalated to the 2nd tier support, but no one ever called me back. I had to attend my morning conference calls without any slide deck since I could not get to my emails. This is too bad. As a business traveler, without internet in the hotel room, you are pretty much dead in the water. Then I reliazied my hair dryer did not work after coming out of shower!!Later I found out all the wall sockets in the bathroom did not have power!! Not a pleasant stay by any means!!"
},
{
"reviewID": 10034999,
"hotelid": 48,
"userName": "MikeE",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Always a great stay",
"comment": "The Belvoir Gateway Atlanta is always great with a professional, friendly staff. Tristan was fantastic - we really appreciate his proactive support of our various needs."
},
{
"reviewID": 10035050,
"hotelid": 91,
"userName": "WPB007",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 4,
"ageRangeID": "",
"tripPurposeID": 7,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Rooms are \"clean as a whistle.",
"frequencyID": "",
"title": "This hotel could write the book on hospitality.....",
"comment": "It was a pleasure to be a recent guest of the Belvoir Suites Chicago Elk Grove."
},
{
"reviewID": 10035391,
"hotelid": 1130,
"userName": "KG32",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 5,
"cleanRoom": 3,
"facilitiesMetExpectations": 3,
"ageRangeID": "",
"tripPurposeID": 2,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 4,
"guestFrom": "",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": "",
"title": "Great service",
"comment": "Great service and location."
},
{
"reviewID": 10035401,
"hotelid": 468,
"userName": "WolfReview",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Daily Early/Late Entry to Disney Parks. Free Boat Service to Disney Epcot, Disney Hollywood Studios, The Boardwalk and Free Buses to All Disney Waterparks and Theme Parks.",
"frequencyID": 3,
"title": "Dolphin Delivers Disney to Doorstep",
"comment": "We've stayed at this hotel several times. Each time it proves to be one of the best experiences of our Disney vacation. Cocktails at the lobby bar are top notch and always quick to relax at the indoor fountains. There are GREAT restaurants, our favorite is Kimonos Sushi Bar-- never disappoints. They even have Karaoke late nite. The boat service is free and runs to The Boardwalk-- where you can buy food, pizza, and there are restaurants including ESPN and a Dancehall. More importantly the boats run to Disney Hollywood Studios and Epcot-- which is always a fun way to arrive. And as a Disney hotel you get free early/late access to the parks. Free buses to all the other Disney Parks. The Mandara Spa is always a relaxing experience-- with specials often available. The Pool is huge (there are actually several pools) has a waterslide, and at least 3 Whirlpools/Hot Tubs. The Cabanas Bar offers great poolside drinks and snacks. Check out the basement restaurant which also has sundries like candy, snacks, sandwiches and dinner specials you can take to go -- cheaper than room service. Usually a bit higher priced than other BPG hotels in Orlando, but it's WORTH IT-- the convenience, the location, the pool, the restaurants, and the DISNEY DAILY EXTRA ACCESS to Early Park Entry and Late Park Stays."
},
{
"reviewID": 10035451,
"hotelid": 1162,
"userName": "WolfReview",
"overall": 4,
"roomComfort": 4,
"staffMetNeeds": 4,
"cleanRoom": 4,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Great Pool and Bar.",
"frequencyID": 3,
"title": "Miami Style: Renovated Resort Remade",
"comment": "Much more Miami than Orlando now that the hotel has been renovated into a \"resort.\" Very close to Disney. Nice restaurant and excellent food with great service-- though it was really large and not many of the touristy families seemed to be eating there. The hotel is walking distance to lots of restaurants."
},
{
"reviewID": 10035515,
"hotelid": 914,
"userName": "WolfReview",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 3,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 3,
"guestFrom": "Charlotte, NC, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "Private beach is great for collecting shells. Warm waters of the Gulf of Mexico.",
"frequencyID": 3,
"title": "Beachfront Beauty Brings It.",
"comment": "Even in the rain this hotel delivered. We arrived during hurricane season. The staff really liked working at this great hotel-- who wouldnt? The location is right on the beach."
},
{
"reviewID": 10035557,
"hotelid": 1703,
"userName": "bakyaz88",
"overall": 5,
"roomComfort": 5,
"staffMetNeeds": 5,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 5,
"tripPurposeID": 3,
"travelAgent": "FALSE",
"meetingPlanner": "FALSE",
"BPGStatusID": 2,
"guestFrom": "Phoenix, AZ, USA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "",
"frequencyID": 3,
"title": "Excellent place to stay",
"comment": "Found this hotel a fabulous place to attend a conference, as well as a place to stay,"
},
{
"reviewID": 10035625,
"hotelid": 127,
"userName": "zuniga001",
"overall": 4,
"roomComfort": 5,
"staffMetNeeds": 4,
"cleanRoom": 5,
"facilitiesMetExpectations": 5,
"ageRangeID": 4,
"tripPurposeID": 6,
"travelAgent": "FALSE",
"meetingPlanner": "TRUE",
"BPGStatusID": 2,
"guestFrom": "Whittierk, CA",
"arrivalMonth": "8/2012",
"datePosted": "8/31/2012",
"recommend": "TRUE",
"everyoneShouldKnow": "The qualiity of the food and drinks at your restaurants / bars// VIEWS !!!!!!!!!!!",
"frequencyID": 3,
"title": "Excellent location",
"comment": "Overall excellent location. Easy access to the Marina."
}
]